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manager information technology building automation systems summary manager information technology building automation systems versatile building automation system engineer professional vast knowledge enterprise project lifecycle methodology experience deliver insightful network infrastructure building automation solutions network engineering expert strong background project management product support proven communication skills quality development standard documentation well genuine leadership assistance associates clients highlights enterprise platforms current pmp certification project tracking hardware software upgrade planning certified information security manager user experience ux design selfmotivated vast technical knowledge server management mac pc expert computer programming highly motivated resourceful control system design proficient multitasker accomplishments awarded navy marine corps achievement medal 2010 2011 2012 2013 awarded sailor year designation pacific naval fleet 2013 successfully managed network infrastructure server environment 150 users 300 pc network systems responsible training development 8 technicians project coordinators within team experience manager information technology building automation systems october 2014 current company name city state led crossfunctional team engineers qas ux designers develop features fix product defects delivered detailed feature roadmaps included action items project targets leveraged indepth understanding endtoend customer experience identify pain points latent customer needs managed 8 person local team allocating resources ongoing projects enforcing deadlines conducted computer diagnostics investigate resolve problems provide technical assistance support worked large enterprise business critical applications analyzed created new configuration packaged software meet business system requirements configured maintained provided trending performance analysis enterprise class storage systems performed secondlevel support workstation server class systems served technical lead server infrastructure including development qa staging production systems serviced electrical pneumatic mechanical microprocessor controls analyzed modified repaired digital control systems set tested configured networks desktops laptops printers created employee training materials procedures teach inhouse workers proper software hardware protocols diagnosed installed configured repaired computer systems software information systems technician july 2008 july 2014 company name city state utilized expertise support communications efforts operation iraqi freedom operation new dawn focusing network security microsoftbased programs installation maintenance affiliated hardware demonstrated technical expertise install upgrade troubleshoot networks related articles video teleconferencing systems routers servers computers switches sound systems entrusted confidential information successfully develop review specifications standards protocol inventory data well keeping numerous systems encrypted maintained monitored server room wireless network server infrastructure set staff workstations pcs macs phones laptopstranslated technical specifications detailed product requirements maintained audiovisual equipment including overhead projectors laptops video conferencing equipment education master science computer information science 2015 university houston city state usa top 15 class emphasis cyber security information awareness coursework operating systems system programming coursework computer networking information technology bachelor science management information systems 2011 university maryland university college city state usa coursework computer networking information technology 40 gpa skills system administration windows server 2003 windows server 2008 vmware active directory microsoft exchange 2013 large computer networks linux mac os microsoft dynamics access control security certifications certified naval information systems technician – first class petty officer e6 information systems security professional cissp microsoft certified systems administrator mcsa pmi project management professional pmp isa certified automation professional cisco certified network associate ccna certified network professional ccnp certified security professional ccsp video teleconference certified expert comptia security network

INFORMATION-TECHNOLOGY

consultant profile around 5 years experience gathering requirements design development testing implementing solutions sap mobile worked business analyst telecom utility industry good knowledge operations maintenance business process experienced sap eam using compatible units design integration design work orders experience endtoend process using computable units gas electric line business experienced planning executing scenarios endtoend testing documentation end user training performed configuration plant maintenance module end end process integration material management module knowledgeable sales distribution module extensive experience documenting reporting requirements development sap ecc bw possess ability grasp quickly new concepts apply skill typical requirements working large sap r3 implementations excellent team player deep sense commitment strong desire learn grow strengths include intellectual ability ability work pressure excellent communication interpersonal presentation skills good understanding software development life cycles different phases deans excellence scholarship distinguish scholar award ut dallas expertise 5 years experience information technology specialization gathering business requirements quality assurance testing configuration organizational units master data plant maintenance includes plants work centers functional locations equipment installationdismantling functional locations equipment hierarchy material serial numbers serial number profile maintenance plans measuring points counters document link maintenance processing corrective preventive maintenance notification types objects object information catalogs catalog profiles integration notification order order types operation list activity types boms costing sheets proficient testing change management tools like hpqc qtp smc planning development test cases test plans test scenarios meet products business requirements experience erp applications excellent communication documentation skills end user training testing including gui testing functional testing performance testing positive negative testing security testing integration testing system testing load testing interface testing regression testing design documents asis tobe process function specifications skills requirements gathering data analysis business analysis testing documentation configuration design functional specification accomplishments requirements gatherire rements propose solution align cureness testing evaluation analysis mastered engineering scureare essequirements propose solution align businessprograms including program name program namested equipment ensure compliance analyzed data provided recommendations resulted adoption new costsaving equipment received deans excellence scholarship “ distinguish scholar award ” ut dallas professional experience consultant 072014 062015 company name city state projects etgis leak repair cathodic protection requirements gathering data analysis perform mapping gis sap working developers creating dashboard reporting asset management perform interface testing using soapgui functional testing uat data cleansing involving creating dismantling reconfiguring equipment function locations maintenance items critical environment identifying data discrepancies comparing gis sap data working smes acting single point contact business users testers identified automated different processes significantly bring time resources providing technical functional support migration gis data sap working conversion requirements specifications definition data elements including clarification meaning purpose sap fields working closely asset strategists mappers gis engineers identify issues resolving using lsmwibip create update equipments functional locations responsible preparing training manuals end users using par problem action resolution quality center tool defect tracking responsible preparing requirements document testing enhancements gas compliance team configuration capacity planning work clearance management business analyst 052012 062014 company name city state southern california gas involved requirement gathering designed specifications business process interacted business users model requirements reporting participated jad gap analysis session configuring asset life cycle management cp10 gas storage riser inspection end end process using sap pm module integration mm module generated maintenance plans region preventive maintenance design bundling program generation orders region district street section segment house design exception report capture certain conditions requires different process integration gis sap design sent sap good understanding corrective preventive maintenance creation data using qtp training different environments scheduling click schedule click mobile preparing functional specification involved planning preparing test plan test cases test scripts based business requirements areas like notifications designs work orders equipments functional locations material reservation material master customer master purchase requisition financial transactions created test scripts front end testing using gui functionality qtp maintain requirements matrix hpqc managed hp quality center creating linking tracking defects writing running test scripts hpqc different scenarios providing support golive including training users preparing job aids end user training involved user acceptance testing reports debugging design test reports using bex analyzer define reports compliance compliance group key performance indicator develop data model worked closely development team worked translating business processes technical design documents mi process san diego gas electric projects construction planning design facilitated jad sessions electric field memo riser inspection dimp process sap plant maintenance module designed implemented electric field memo improve electric gas transmission field office operations automating end end process designed complex compatibility search electric field memo data extraction legacy system sap riser inspection designed process flow prepared functionalspec coordinated developers business requirements define test scenarios mobile application riser inspection performed end end testing sap mobile application provided training end users design process pmlite mapped custom table costing sheet costing generate letters form pdf sent customers testing adobe forms pmlite business analyst 012014 062014 company name city state gathered requirements implementing sap financial supply change management process participated brain storming sessions collections management business process defined test scenarios documented test scripts end end testing configure company segments company codes collection groups collection strategies data creation testing preparing job aids end user training business analyst 092010 022012 company name city state asset management life cycle responsible gathering requirements documentation testing worked translating business processes technical design documents worked creating query transforms etl process design validated reports coordinated developer requirements managed change management process uploaded scripts hp quality center excel tested enhancements reports functionality conversions performed shakedown adhoc testing uat performed smoke white box black box testing actual execution test cases reported bugs communicated developers tracking defects tracked reviewed analyzed bugs using quality center consultant 012010 052010 company name city state conducted market research prepared business plan exploring new market opportunities involved requirements gathering current market trend evaluation financial evaluation comparative study education training master science information technology management 2011 university texas city state united states gpa gpa 37840 gpa 37840 skills asset management business plan business process capacity planning change management conversion costing data analysis debugging documentation etl forms functional gis gui hp excel office migration developer pdf design process processes qtp quality reporting requirement requirements gathering sap scheduling scripts specification user training training manuals

CONSULTANT

healthcare administratoroperational staff reorg executive summary highenergy manager analyst executive assistant successful building motivating dynamic teams cultivates company culture staff members feel comfortable voicing questions concerns well contributing new ideas drive company growth naturally compelled streamline costs boost company moral revenue innovative management techniques including forms social media organized diligent excellent written oral interpersonal communication skills core qualifications operations management staff development policyprogram development hr experience supervision training crossfunctional team management codingmultimedia knowledge complex problem solving calm pressure sound judgment organizational restructurechange root cause analysis professional experience healthcare administratoroperational staff reorg oct 2006 apr 2007 company name city state responsible staff consisted 6 office clerks 4 surgeons 3 remote transcriptionists 3 parttime students 2 medical assistants 1 inhouse biller 1 inhouse transcriptionist negotiated terms new contract carve 95 inhouse billing offsite medical billing company ie invoicing payments payment plans collections liaison sdhs 47 vendors ie specialists credentialed hospitals medical supply vendors osha reps etc created comprehensive project plan total relocation practice beginning construction ending 2 months move cut costs substantially eliminating unreliable staff bringing motivated efficient workers also issued 2 promotions 3 raises encouraged verbal communication staff assisted achieving higher standards order move positions came implementing employee reviews learned prior issues sdhs osha immediately put controls place adhere compliance laws enforced via strict communication patience perseverance created project plans staff member introduce accountability learned regulate timelines outlook reporting progress tasks module implemented mandatory weekly staff doctors meetings order stay top ongoingnew situations created templates agendasminutes maintained ongoing task lists distributing based criticality attended monthly offsite meetings san diego county medical administrators stay informed current additionsamendments policies sharp scripps etc also attended seminars time enhance ability effective communicator administratorproject manager bookkeeper entire corporation plus 2 personal corps introduced quickbooks replace outdated complicated accounting software used synced reporting system accounting firm handled umbrella corporation reported employee payroll paychex checks cut operated ms office ms project quickbooks daily project managerproject analystexecutive assistant oct 2004 oct 2006 company name city state responsible complex projects vp risk solutions svp national consumer lending remote employee office svp 3 project managers traveled 35 time meetings various states performed project manager 3 large compliancerelated controls regarding new database developed risk solutions team created reports data requirements executed gap analysis root cause issues defined project scopes identified best practices created swimlanes timelines ms project facilitated dailyweeklymonthly conference calls resource team members created process flows compiledanalyzed information uncovered meetings reconciled general ledger lines create monthly variance reports svp assisted compliance questions fulfillment field reps regarding business unit procedures monitored monthly budget established new procedures controls tools concerning provided research analytical support design development implementation projects supporting project managers project teams researched maintained timelines problems concerns analyzed project requests determined requirements feasibility recommended improvements completed projectrelated responsibilities per vp svp needed instructed used strong communication skills developed solid relationships teams operated ms office ms project powerpoint visio daily healthcare administratoroperations office reorg jun 2003 jan 2004 company name city state supervised staff 6 medical clerks 3 doctors 1 psychologist managed aspects payroll including creating new system accountability responsible several large projects ultimately brought additional 30000month reduced ar 14 million 11000 personally reconstructing billing procedures collections enforcement small debt writeoffs maintained doctors files recredentialing cme hours hospital affiliations prepared weekly spreadsheetsreports excel access insure accurate statistical data regarding sources income identified ways lower costs increase efficiency services provided streamlined physical paper flow office implementing email addresses everyone office eased huge burdens collectors increased productivity healthcare administratorbusiness office reorg jan 2003 mar 2003 company name city state supervised staff 25 collectors 25 administrative assistants investigated delinquent accounts provided reasonable solutions collectors created maintained daily reports cost efficiency overall collections daily income determined cost supplies doctors employees etc lowered costs 25 responsible things related human resources restructured personnel needed departed reorg stable successfully completed logistics supervisor mar 2002 dec 2002 company name city state contracted supervise special account jcrew clothiers consisted staff 18 createdmaintained reports manifests bill ladings etc manually via excel learned aspects logistics designedsupervised creation database fox pro linked excel produce master list items en route warehouse overseas tracked freight entered long beach harbor leaving trucks database created bill ladings manifests several reports within seconds also added controls virtually loaded containers po weight enabling workers load within legal parameters without error participated great deal problem solving troubleshooting departed contract successfully completed junior healthcare administratorstatistics coordinator mar 2000 jan 2002 company name city state identified opportunities lowering costs increasing efficiency services order maintain federal grants worked closely decision support medical records several departments determine cost frequency reimbursement patterns identified services sought resources obtaining data applicable newborn careline dept objectives trained assisted coached clerks techs nurses doctors organization data activities database operations gathered reviewed verified statistics via obstat database access bridge daily maintained backup databases well installations coordinated 93 nurses schedules using ansos modifieddeveloped simple scheduling programs ease complications departed due corporate restructuring resulting loss 1000 employees statistics coordinator jul 1999 mar 2000 company name city state created implemented wars database pharmacy administration accounts receivable department archived figures accounting department review cooperated data management daily basis createdproduced six daily reports excel substantiate balances 4 onsite pharmacies 2 remote infusion centers responsible paymentsinvoices delegated postings appropriate ar reps created spreadsheets special projects excel microsoft word needed responsible offsite storage archives facilities electronically released available medicines billing collection reps daily worked pdx desktop 7000 specialized clinician services scs ansos pc anywhere daily transferred newborn careline department position created encouraged take education bachelor arts psychology university southern california city state graduated magna cum laude associate arts social sciences long beach city college city state graduated honours skills reorganization procedural evaluations ability collectanalyzereport data easily work team independently great ability lower costsincrease efficiency ms project ms office windows os mac os visio advanced coding fbml css html databases designed still use lbmmc obstat wars nec preload db

HEALTHCARE

datastage etl developer summary 6 years etl experience extensive experience business system analysis across multiple platforms using full software development life cycle worked role data warehouse specialistetl datastage developer production support analyst requiring subject matter expertise dealing mainframe sources cobolascii file structure distributed sources rdbms handling business intelligence data db2 netezza oracle sql server hadoop hive data warehouses worked developing supporting major banking credit card conversion member debt solutions project unites services automobile association projects involved requirement analysis risk assessment management data planning driving process implementation team management project tracking customer interaction release management defect tracking deliverable warranty support period established exemplary record providing successful system support delivering business value midlevel large business intelligence applications demonstrated excellent leadership skills handling multiple offshore nearshore project assignments multiple resources delivered requirements time skills expertise ibm datastage 8591 115 versions perform etl elt operations data proficiency unix shell scripting proficiency writing debugging complex sql informatica etl support experience version 91 hands experience ibm db2 netezza sql serveroracle data archival ibm biginsights hive tables experience controlm scheduling tool accomplishments ibm certified solution developerinfosphere datastagev85 ibm certified solution developerinfosphere datastage v91 certified oracle database 11g sql fundamentals experience datastage etl developer jan 2016 current company name city state member debt solutions project project involved conversion unscalable sql sandbox data scalable netezza collections data capable large scale analytics developed datastage jobs load collections data multiple sources aspectcacsstrataficofidelity fdr respective dimensions fact tables required business transformations involved phases sdlc created detailed analysisdesign documents source target mappings developed maintained accurate project documentation data model diagrams provide management proper understanding organizational needs prepared technical data flow proposals enhancements integration existing thirdparty datacommunicated business users project management get business requirements translate etlelt specifications provided technical support business team user departments projects handled multiple offshore nearshore resources project delivered requirements time ​​ biginsights data archival part raw data archival worked project developing framework load raw files foundation layer coding done unix shell scripting data loaded foundation layer bigsql compatible hive tables built top itthe hadoop data read hive query language used discovery purpose ​ datastage 115 migration project worked migrating datastage jobs infosphere information server version 91 infosphere information server version 115 primary task gather migration requirements design topologyplaybook test jobs qa server ver 115 production implementationsupport datastage etl developer feb 2013 jan 2016 company name city state credit card conversion project large project integrate single entity credit cards dual entity credit cards migration enabled crossborder portfolio view credit card applications enabled maintaining plastic number across history analytics usage developed datastage jobs etl transformations requirement provided load respective dimensions fact tables lead offshore team throughout project created detailed accurate project documentation application sme subject matter expertise project implementation offshore informatica datastage etl conversion migrated 180 mappings informatica etl tool datastage tool part etl conversion project analysed informatica workflowmapping converted datastage jobs industry standards performed test case scenarioproduction implementation support datawarehouse migration ibm netezza migrated 100 tb data ibm netezza platform multiple db2sql oracle warehouses involved requirement gatheringtable design etl designtesting implementation datastage server migration project worked migrating 1000 datastage jobs infosphere information server version 81 infosphere information server versions 85 91 years production support analyst jan 2012 feb 2013 company name city state data management return service primary objective project maintain extract transform load etl portfolio projects enterprise levelin production support role provided quick problem resolution daily weekly monthly processing cycles executing datastageinformatica period established exemplary record providing successful system support delivering business value midlevel large business intelligence applications also worked service requests developing etl datastage jobs small business requirements education training bachelor technology 2011 anna university city state india business intelligence training 2011 tata consultancy services city state india september 2011 december 2011 course provides overview gives business information technology professionals confidence dive right business intelligence data warehousing activities handson training provided etl tools informaticadatastage data warehousing environment 90 days datastage training 2012 greens technologies city state india course designed introduce etl developers datastage development data warehousing data modeling trainings realworld etl process implementations activities honors distinguished achiever award tata consultancy services feb 2015

AUTOMOBILE

director executive profile forward thinker expertise marketing partner acquisition contract negotiation communications project management collaboration consensus building combined masters degree business administration professional experience 021999 current director company name city state currently lead key discounts initiatives involving technology branding marketing strategy development evaluation new member benefit programs collaborate clubs ensure consensus partner marketing branding technology efforts contract negotiations partner acquisition actively lead club work teams including discounts task force member data capture team member offer database group discounts rewards rebranding team develop present topics discounts subcommittee led club discussions resulted unprecedented associationwide promotional commitment discount partners led staff efforts timely successful evaluation selection vendors discounts technology solution oversee development multichannel program marketing materials club use including social media digital programs provided thought leadership creation new system provides analytics insights partner performance marketing exposure led sales acquisition efforts resulted addition numerous key brands show card save program including new york company targetcom directv dell circuit city best buy successfully negotiated new partner contracts launched new programs including aaa prescription savings targetcom shell gasoline program payless ups travel money programs 091997 021999 internet development project manager company name city state promoted position managed overall internet project technical development aaacom functionality online travel bookings routings travel material requests tourbook lookup managed staff four developers directed work internet designers content editors technical writers departments delivered enhanced national web site application time testing conducted focus groups determine site usability design effectiveness oversaw rfp process selection national internet service provider evaluated internet costs developed recommendations club pricing collaborated business lines develop specific approaches integrating deploying internet service delivery channel 041996 091997 electronic publishing manager company name city state responsible aspects america online aol project interim internet project aaacom major accomplishments included managed accelerated creative technical development aaacom using inhouse technical publishing resources built strong working relationships internet development committee members managed development tourbook zip code aaa offices dues approved auto repair database search functionality created content promotional programs online sites including two successful online contests doubled site visits promotional period initiated development secure web site allowing credit card transactions streamlined method receiving online membership applications 071991 031996 marketing product development manager company name city state performed various marketing project management functions within publishing area provided financialmarket feasibility analysis potential business opportunities including electronic travel kiosk multimedia venture became marketing manager publishing division january 1993 developed club travel store program directtomember publications sales test club marketing programs retail publications served 18 months program manager aaas world cup soccer national sponsorship oversaw club promotions aaa product development retail distribution premium product salesdevelopment sponsors 071990 061991 vice president branch administrator company name city state managed operations seven branches 45 employees 184 million deposits developed managed successful plan maintain existing customer base period government intervention 101986 061990 vicepresident company name city state given statewide marketing responsibility january 1990 36branch institution previously directed functions banks 20office daytona region managed 750000 marketing budget staff six developed implemented innovative cost efficient marketing plans promote bank products services directed several successful multimedia campaigns including one attracted 20 million deposits 90 days launched business development program generated 14 million sales three months program focused prospect development formalized sales reporting sales tracking followup incentives recognition established managed eightperson outbound telemarketing department generated 2 million deposits first four months 011984 091986 business development representative company name city state created newcomer program designed attract business people moving area managed sales efforts generated 20 million deposits first five years promoted vice president regional marketing manager result 011981 011984 newspaper reporter company name city state covered city government general news feature stories promoted business writer reported financial topics studying mba education 1984 masters degree business administration stetson university city state business administration 1981 bachelor science degree journalism business florida southern college city state journalism business skills america online aol auto repair branding budget business development com content contract negotiations contracts credit database delivery dell financial focus government internet development internet service provider leadership marketing plans marketing market marketing manager marketing materials mba money office multimedia multimedia pricing product development project management publications receiving retail rfp sales salesdevelopment sales reporting shell stories strategy development telemarketing web site writer zip

AUTOMOBILE

system administratorassistant supervisor professional background 20 years experience diversified background facilitator contingency planning seasoned information technology leader team player technologist ability evaluate problems develop strategies implement information technology solutions 15 years progressive experience developing implementing logistics system support aircraft logistics healthcare management information command control systems particularly adept handling change startup problem situations involving business processes supporting systems directed successful implementation financial healthcare logistics management technical information systems completely knowledgeable experienced support planning techniques weapon logistics transportation security healthcare management critical mission computer systems architectures support provided ranges technical systems functional contributor program manager andor business developer consultant depending needs program customer skill highlights strong medical ethic problem resolution ability professional experience 102001 current system administratorassistant supervisor company name city state edwin combs supervisor 618 2292955 assistant amca4 supervisor functional systems administrator fsa scott air force base amca4 logistics systems a4 focal point integrating ustranscom af maf amc logistics c2 logistics management systems insure seamless user friendly system support mobility air forces global reach mobility missions primarily insures basic infrastructure policies programs support worldwide enterprise logistics system delivering implementing lean logistics framework needed provide support af elog 21 initiatives needed integrate dod joint af support war fighter understand technologies xml java interface communications technologies needed support af amc efforts areas technical data logistics management business intelligences implementation distribution user access levels mobility enterprise additionally completely understand technologies transactional processing systems unix windows publish subscribe using web services bi seamless data sharing relational databases data repositories gui tools wireless networks etc provides technical advice design development sustainment management c2 logistics systems assists development functional guidance new systems major system modifications system integration needed support logistics operations planning management execution business processes needed support amc mobility 21 operational concepts af digital technical data 21st century ten years specialized experience diagnostics troubleshooting personal computers lan local area network related components windows vista xp 2000 networks 750 users configures user accounts security groups directory resources administrator dra lead technician setting private network shipped offsite bases include microsoft server 2003 active directory created standard operation procedure sop vtc operating instruction oi communications security comsec coordinates schedules provides training users vtc equipment tandbergs vosip telephones computer related equipment divisions primary video teleconference facilitator eight years maintains one vtc room unclassified classified vtcs responsible coordination setting vtcs approximately 30 month primary comsec responsible officer commands vtc 072000 012002 healthcare consultant company name directed successfully implemented health screenings include blood pressures cholesterol diabetes testing fortune 500 companies daimler chrysler union pacific railroad database management using health risk assessment tool analyzed data provide companies detailed metrics employees health assessments contacted major health organizations request informational materials addition created fact sheets presented individuals regarding results screening answered general questions often recommend customers contact physician provided educational materials customers contact information customers needed physician assistance 121999 072000 clinical research associate company name responsible developing documenting advocating implementing integrated medical system concepts bmt division program lead four pharmaceutical companies hospital clinical trials lead data integration within bmt division developed maintained records database study patients information identified reported provided recommendations bmt staff regarding clinical studies responsibilities included patient contact inform procedures side effects follow physician established effective working relationship persons different organizational levels 121997 121999 company name responsible developing documenting advocating implementing integrated medical system concepts bmt division program lead four pharmaceutical companies hospital clinical trials lead data integration within bmt division developed maintained records database study patients information identified reported provided recommendations bmt staff regarding clinical studies responsibilities included patient contact inform procedures side effects follow physician established effective working relationship persons different organizational levels united healthcare roho incorporated education training masters information management webster university city state information management bachelor science health education southern illinois university city state health education may 2004 master arts computer resource information management webster university computer resource information management coursework program management systems analysis design database management security business administration business administration 1996 bachelor arts community health education southern illinois university edwardsville il community health education 1993 associate science southwestern illinois community college may 2004 microsoft certified systems engeneer mcse microsoft certified systems engineer certification managing maintaining windows server 2003 environment implementing managing maintaining windows server 2003 network infrastructure may 2004 security certification skills active directory air force basic bi business processes database management database fsa functional gui instruction java local area network lan logistics managing materials access microsoft certified microsoft certified systems engineer mcse windows 2000 enterprise network networks organizational policies program management relational databases risk assessment standard operation procedure sop supervisor systems analysis design system integration technician telephones troubleshooting unix video vista xml

HEALTHCARE

engineering intern summary contribute skills experience development organization achieve growth professional career path education training bachelor science civil engineering 2017 san diego state university city state professional project manager bootcamp 2008 pmp institute city state nitc plumbingpipe fitting journeyman license 2004 local 525 plumbing apprenticeship hall city state associate science airframe power plant 2002 vincennes universitypurdue university atc city state experience company name city state engineering intern 092015 current performs complex engineering designs preparation preliminary final engineering plans aids creating specifications cost estimates construction andor improvement storm drains streets sanitary sewers related structures preforms engineering calculations hydrologyhydraulic structures land surveys highway street alignments prepares legal descriptions grant deeds easements street rightofway participated rightofway negotiations acquisitions investigated checked tentative final subdivision maps accuracy design completeness conformance local subdivision ordinance state subdivision map act helps design coordinate construction improvement projects reviewed improvement grading plans composition accuracy provided written oral information public contractors developers engineers related issues attends meetings made presentations various committees commissions professional community groups wrote council agenda statements reports correspondence required conducted studies related planning public works facilities company name city state preload supervisor 042011 092015 managed department resources ensure maximum output accuracy efficiency time total 7 workers directed daily trans load activities support account objectives level service cost management customer expectations volume requirements established promoted positive team oriented work environment emphasizing employee involvement proactive communication interdepartmental cooperation continual improvement levels implemented employee personal development plans required ensure continuing professional growth department personnel maintained responsiblity ensure employees adhere safety policies procedure times operating full compliance department station corporate osha wisha requirements company name city state journeyman plumberpipefitter commercial 022007 062010 installed proper plumbing pipefitting installation city center project largest privately funded jobs american history costing total 92 billion dollars 16797000 sqftof mixeduse complex 76 acres constructed various types pipe joints high lowpressure systems including threading brazing soldering welding leadwiping joints mandarin tower luxury 5 star hotel total 56 floors 392 rooms cut fit fabricated assembled wide variety articles materials devices including steel copper brass glass plastic cast iron corrosionresistant pipe tile concrete type piping providing safety first mentality working aria resort casino 4004 room mega resort stands total 600 ft tall installed fittings boilers hangers anchors fixtures guides veer towers twin 37 story 480foot residential tower houses 337 luxury condominiums veer towers lean 5 degrees center opposite directions makes engineering accomplishment company name city state journeyman plumberpipe fitter 042004 022007 preformed proper installation plumbing pipefitting installation blue green club 36 time share located west side las vegas strip 7 floor lowrise 149 million total cost knowledge underground sewer lines draining system phrase new construction many small businesses greater las vegas area constructed various types pipe joints high lowpressure systems including threading brazing soldering welding leadwiping joints many las vegas schools cut fit fabricated assembled wide variety articles materials devices including steel copper brass glass plastic cast iron corrosionresistant pipe tile concrete makeup installed fittings boilers hangers anchors fixtures guides knowledge underground trim work installation fixtures passed nevada state licensure plumbingpipefitting company name city state helper plumber 012002 042004 aided installation underground 2nd rough finish trim direction journeymen level plumber ability solderedbrazed copper piping installation cast ironpvc cpvc stainless steel iron gas pipe galvanized pipe skills proficient microsoft word excel spreadsheet ability type excess 50 wpm minimal error working knowledge autocad 2015 3d rendering micro station medgas certified knowledgable osha 30

ENGINEERING

principal accountant summary capable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes highlights financial statement analysis lawson financial knowledge peoplesoft knowledge general ledger accounting advanced computer proficiency pc mac experience principal accountant mar 2014 current company name city state compile reports supporting schedules inclusion opcs monthly financialstatistical operating reports sec filings well rus rural utilities services filings collaborated extensively auditors preliminary yearend audit processes senior accountant revenue purchased power maintain revenue aspects include billing collections variance analysis audit balance resolve reconcile discrepancies payments receipts accounts andor source documents posts transactions accounts journals ledgers process prepare financial statements auxiliary companies agreements opc develop maintain account hierarchiescodes within general ledger system monitor system functionality process reconcile monthly debt costs interest incomeexpense investment income assists general accounting finance work including asset inventory budget depreciation expense monthly bank reconciliations mitigate process improvements address overall departmental inefficiencies corporate accounting consultant apr 2005 jun 2006 company name city state participated largest restatement us history financials accordance gaap accounting periods 19992004 directed securities exchange commission sec assisted client management analysis assessment internal controls including limited documentation testing policiesprocedures guidelines established sarbanes oxley act sox compiled forensic data use multisite facility reconciliations federal investigations audited testing accounts identify errors prepare necessary adjustments peoplesoft implemented process improvements revenue analysis quality controls 7000 gl accountfacility combinations financial reporting consultant jul 2003 mar 2005 company name city state reviewed prepared consolidated financial statements well footnotes financial statements managements discussion analysis cokes 10k 10q compiled quarterly earnings release review preparation income statement facilitated preparation filings maintenance schedule coordinated prepared sarbanesoxley documentation external financial reporting department participated budget forecast processes sec tax reporting requirements audit schedules various accounting projects ensured accuracy reporting standardizing daily procedures effecting compliance controller apr 1999 jul 2003 company name city state assisted preparation consolidated reporting internal external agencies supervision 3 direct reports assistant controller senior staff accountants provided variance analysis executive management highlighting key revenue metrics market trends advised executive management regarding current trends liaison external auditors completed two corporate mergers due diligence audits required sec assistant controller responsible oversight gl audit budget consolidation financial reporting processes facilitated conversion new accounting software chart account processes supervision 2 staff accountants hr administrator maintained corporate accounting functions training new employees special projects manager accounting responsible accounting general ledger financial statement reporting related 26m domestic syndicated radio advertising sales revenue developed implement revenue recognition unusual activities trade crossmedia deals assisted budget preparation monitor key revenue expense trends prepared monthly close variance analysis packages intercompany transfers two operating companies one consolidating business unit senior financial analyst jan 1998 apr 1999 company name city state compiled reconciled annual sales monthly basis review corporate agreements prepared monthly p l statements directors measure performance sales targets prepared weekly corporate flash monthly journal entries balance sheet reconciliation monthly reporting revenue cost drivers direct expenses executives revenue analyst may 1996 dec 1997 company name city state responsible monthly reporting subscriber billing regional cable service affiliates payment tracking allocations reversals forecasts actual journal entries maintained collection issues policies regarding payments credits accounts status heavy departmental team interaction education master business administration finance 2002 rutgers university city state bachelor business administration accounting 1991 pace university city state skills microsoft excel peachtree peoplesoft sap sarbanesoxley sql

ACCOUNTANT

executive chef professional summary dynamic accomplished catering food service professional prior work social corporate markets notable successes large scale event planning food production food preparation menu development currently seeking management position food service skills conflict resolution leadership skills staff training premier ordering fmsfood management systems hospitality suite payroll scheduling servsafe certification high energy vendor relations syscous foods performance assessments menu planning problemsolving strong work ethic work history executive chef 062016 current company name – city state inventoried food ingredient supply stock prepare plan vendor orders hired trained managed kitchen staff including employee development issuing disciplinary action conducting performance reviews incorporated customer feedback experimentation creation new signature dishes monitored linework processes ensure consistency quality quantity presentation generated employee schedules work assignments determined appropriate compensation rates ensured personnel safety kitchen sanitation proper food handling storage planned promotional menu additions based seasonal pricing product availability executive chef 012015 032016 company name – city state consistently verified kitchen staff followed recipes portioned serving guidelines correctly actively participated staff meetings operated effective management team leader identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction worked nutritionist doctors develop proper meals patients special needs responsible weekly cleaning schedule submitting cleaning reports management ensured smooth kitchen operation overseeing daily product inventory purchasing receiving executive chef 082012 012015 company name – city state collaborated closely food beverage director conduct staff meetings resolve service product personnel issues consistently kept clean safe environment adhering federal state local sanitation safety requirements established maintained open collaborative relationships kitchen team conducted daily inspections maintained food sanitation kitchen equipment safety reports enforced appropriate workflow quality controls food quality temperature consistently tasted smelled observed dishes ensure visually appealing prepared correctly responsible managing food production high volume 15 million account sous chefinterim executive chef 012009 082012 company name – city state inspected dining serving area ensure cleanliness proper set instructed cooks staff preparation cooking garnishing presentation food responsible managing food production high volume 3 million account responsible managing employees boh foh daily experience managing branded retail locations responsible keeping inventory levels ordering products compliance assisted training accounts area new fms system developed menus pricing special food offerings increase revenue customer satisfaction effectively managed kitchen staff banquets catered events kitchen supervisor 062005 062009 company name – city state delivered quality service providing warm welcoming environment maintained clean dining room lobby service areas times ensured compliance relevant regulatory employment rules standards updated daily logs computer tracking systems relevant documentation operated kitchen equipment adeptly followed proper standards product freshness food safety weights measures refrigeration sanitation kitchen manager 062005 082008 company name – city state responsible ordering food service products created implemented haccap program food safety created implemented inventory program assist restaurant ordering organization managed food production managed kitchen staff trained staff proper cooking procedures well safety regulations productivity strategies security policee4 senior airman 052000 102005 company name – city state commanded operations post including personnel weapons equipment coordinated training schedules filed crucial administrative paperwork led military police teams support battlefield operations certifications servesafe certified focus portion cost control knowledge food service management focused disciplined conflict resolution techniques knowledge premier ordering assisted training roll fms 40 featured entertaining sodexo mediterranean culinary creations kitchen staff training education associate arts culinary arts 2005 savannah technical university city state majored culinary arts minored sanitation graduated 35 gpa graduated top 10 class food preparation kitchen management patisserie confectionery international cuisine 2002 united states air force city state security policeculinary course work leadership skills emphasis training military police skills administrative premier conflict resolution cooking cost control customer satisfaction staff training focus food safety inventory inventory levels leadership leadership skills team leader director managing market meetings weapons personnel police pricing producing purchasing quality receiving retail safety workflow additional information accomplishments contest winner 2011 entertaining mediterranean sodexo new recipes contest catered 2013 kentucky derby two time legendary service award winner first receive double gold score national food service audits two years straight

CHEF

business development consultant skills 3d budgets color council cpt client floor plans forklift manufacturing processes presentations real estate safety sales seminars spreadsheet technician vision experience march 2014 august 2014 company name city state business development consultant phoned emailed actively followed potential leads given management answered calls scheduled appointments sales team logged customer information vinsolutions confirmed appointments scheduled follow ups customers notified necessary departments appointments set maintained goal 810 appointments created daily recorded daily weekly appointment information spreadsheet measure success goals november 2011 april 2014 company name city state senior design consultant developed exterior design concepts planned schematic color finish colors chosen reviewed project costs budgets adherence schedules ensured project vision design intent reflected successfully april 2009 november 2011 company name city state expo design desk associate generated sales leads design associate assisted lead designers floor plans elevations 3d perspective views prior presentation client assisted designers material boards inhouse review presentation reviewed project costs initially home owners voted employee committee president planned employee events fundraisers march 2004 march 2009 sales associatewall paper specialist sherwin williams lawrence ks ordered contacted handled wallpaper sales passed skill level tests 95th percentile month organized conducted presentations faux finish clinics public cultivated long term relationships area contractors primary representative area home shows real estate seminars visited home sites assess fulfill customer needs interior exterior projects education training university kansas interior design bachelors degree interior design 2016 professional certified production technician manufacturing skill standards council mssc profile cpt certified safety manufacturing processes production forklift certification washburn institute technology topeka ks silver level kansas workready certification 2016 osha 10 general industry certification may2007 university kansas city state interior design bachelor fine arts interior design

BUSINESS-DEVELOPMENT

accountant summary detail oriented efficient accountant excels managing multiple tasks fast paced environments proven track record meeting deadlines streamlining processes promoting positive work environment articulate communicator known delivering excellent customer service internally externally selfmotivated team player demonstrates high level quality work professionalism education bachelor science accounting information management university texas dallas bachelor arts psychology university texas dallas highlights account reconciliation expert financial modeling variance analysis corporate ga cogs accounting cash forecasting capitalization fixed assets analytical reasoning effective time management superior research skills intermediate excel skills including pivot tables vlookups inventory accounting computer skills netsuite quickbooks cognos impromptu jdedwards as400 sage fas fixed assets bna fixed assets businessobjects crystal reportscurrently sap crystal reports hyperion essbase experience company name city state accountant 122012 current compile analyze financial information prepare financial statements distributed internally externally reconcile bank accounts general ledger monthly basis manage fixed assets ensuring assets meet threshold input accurately depreciated properly analyze inventory expense assets accounts research resolve discrepancies coordination fulfillment team monitor record bank activity daily basis analyze past costs revenue provide cash forecast weekly record cash receipts revenue associated company reconcile subledger general ledger verifying monthly activity forecast balance sheet cash flow forecast based yearly budgeted income statement reduced closing time monthly quarterly close 25 implementing accurate efficient procedures company name state staff accountant 092008 122012 tracked capital improvement projects as400 system checking status confirming expenditures provided accounting support needed managed fixed assets generated year end depreciation reports recorded general ledger coordinated conducted citywide asset audit investigated resolved discrepancies monthly bank accounts tight deadlines verified department software interfaced appropriately communicated various departments provide information answer questions documented procedures appropriate prepared yearend audit schedules ensured accuracy researched resolved auditors inquiries requests recorded state federal seizure forfeiture funds received expended balanced corresponding general ledger accounts coordinated police department ensure accuracy annual state federal reports generated yearly 1099 report general ledger electronically filed 1099 report irs reconciled municipal court transactions general ledger well filed quarterly annual reports investigated resolved discrepancies monitored bank accounts investment activities recorded investment maturities purchases interest updated investment spreadsheet reflect current balances outstanding bonds certificates deposits innovated accurate efficient method proper accounting assets coordinated fellow staff improve processes provided administrative support filing gathering reports creating preparing spreadsheets special projects providing assistance information financial accounting issues company name city state staff accountant 122006 052008 maintained capital expenditures bna organized conducted asset audit 26 regional branches interfacing asset branch manager drafted monthly depreciation reports computed depreciation reconciled branch sales reports bank account activity audited weekly accounts payable check runs audited daily accounts receivable credit reports researched validity invoice void requests investigated resolved credit card bank deposit variances company name city state accounting assistant 032005 122006 prepared input daily monthly journal entries general ledger analyzed reviewed expense reports accuracy performed monthly balance sheet reconciliations recorded monthly yearly accruals input new vendors invoices accounting system conducted weekly check runs prepared daily cash reports performed transfers needed managed bank accounts 24 properties performed intercompany transfers needed

ACCOUNTANT

risk specialist professional summary sales operations professional experience wholesale retail servicing loss mitigation mortgage banking industry expertise includes cold calling mortgage processing operations underwriting quality assurance developing refinance liquidation program mortgage servicing company experience march 2014 november 2014 company name city state risk specialist perform duties integrated partner home loans business leaders ensure appropriate awareness execution risk management process assist identifying designing executing appropriate risk management processes practices establishing wellmanaged business responsible standard risk reporting management including inputupdates various reports august 2010 february 2014 company name city state loan modification underwriter review analyze borrower documentation determine income repayment ability assess borrower hardship analyze housing expenses determine proper loan resolution work loan modification underwriter chase bau hamp freddie mac fannie mae fha loans work loan remediation underwriter specializing post modification auditing remediation review recommended foreclosure prevention alternatives offered homeowner ensure investorinsurer guidelines followed analyze delinquency perform escrow analysis analyze modification scenarios proposals recommend appropriate loan workout reviewed default escalations foreclosure recession reviews duplicate mha files received 3 awards outstanding quality production february 2009 july 2010 company name city state mortgage refinance liquidations manager manage pipeline current qualifying refinance candidates worked motivated candidates effort increase credit scores meet new mortgage guidelines work mortgage portfolio managers develop loan settlement borrower maintains profitability yield investor provide principal reduction borrower developed refinance program mortgage servicing company provide exit strategy qualifying refinance candidates order increase cash flow company third party mortgage investors performed due diligence mortgage created asset sheets showed borrower ’ credit mortgage payment histories employment previous appraisal values current market property values developed direct mail phone campaigns reach qualified borrowers attempt originate new loan borrower would provide tangible benefit coordinate flow refinance activity provide microsoft excel reports prodovis management 3rd party investors mortgage portfolio investors april 2008 january 2009 company name city state account manager recruited physicians cold warm sourcing matched open permanent physician opportunities coordinated activities physician client interview process closing september 2007 april 2008 company name city state account executive originated conforming jumbo altaa home equity loans mortgage brokers maintained monthly funding average one two million dollars april 2007 august 2007 company name city state loan acquisitions account executive made cold calls banks acquired portfolios distressed charged 1st 2nd mortgage liens acquire distressed loan portfolios worked point contact banks due diligence team solve problems occurred due diligence process july 2004 april 2007 company name city state loan processorwholesale account executive worked inside sales associate managing production team outside michigan sales representative helping increase monthly production volume five million eight million dollars nine month period worked mortgage processor largest team division loan processor monthly production volume increased 75 million 110 million dollars nine month period june 2003 july 2004 company name city state retail mortgage account executive worked subprime lending division originating purchase refinance home equity mortgage loans developed self sourced referral method utilizing 3rd party collection agencies new mortgage leads november 2002 june 2003 company name city state retail loan officer worked subprime lending retail office originating purchase refinance home equity mortgage loans highest producer office february 2003 may 2001 july 2002 company name city state bpo support analyst worked inside support help desk analyst freddie macs bpo software provided phone email support bpo appraisers needing assistance uploading bpos bpodirectcom education 2004 university phoenix dallas campus city state united states masters business administration business administration 1998 texas tech university city state united states bachelor science degree telecommunications marketing telecommunications marketing skills

BPO

corporate facilitator performance coach developer summary corporate trainer performance coach 25 years business experience including 18 years training interactive engaging high energy corporate trainer wide bandwidth corporate entrepreneurial experience solidify content enable material business relevant lead others adopt change proven methods skilled engaging groups quickly building trust involvement ensure participants improve job related competencies coach others higher levels peak performance maintaining confidentiality privacy core qualifications active participation groups plans events excellent classroom management interactive teachinglearning clear public speaking skills active listening skills positive atmosphere promotion innovative lesson planning performance assessments achievements •facilitated 65 million innovated cost savings clients •facilitated 500000 training revenue 2012 •obtained four dale carnegie certifications one year 2005 •consistently receive “ exceeds ” training evaluations •coach profile international incorporated assessments increase behavior change professional experience corporate facilitator performance coach developer january 2005 current company name city state collaborate senior leadership team tailor training managed design development implementation administration instructorled corporate training including feedback survey forms supporting materials monitor evaluate effectiveness training programs client maintain high performance standards throughout training individual coaching health coach corporate health educator january 2010 january 2014 company name city state coached patients using motivational interviewing skills guide direction unique goals employed creativity planning delivering wellness initiatives individual behavior change centered coaching balanced program approach included aspects physical social occupational intellectual emotional wellness provided dedicated telephonic health coaching approximately 5090 patients per week per year improve cholesterol blood pressure weight management exercise glucose stress management worklife balance smoking cessation lifestyle impacts regarded one top 5 coaching staff mentoring responsibility 15 monthly peer health coaches corporate health educator regards wellness workplace coached senior executives physicians personal health changes certified wellness program manager health coach corporate health educator january 2005 january 2010 company name city state provided objective direction creativity ideas planning delivering wellness initiatives developed resultsoriented wellness program corporations individuals program design included interventions incentives recognition campaigns vendor selection structured supportive environment associates encouraged rewarded healthy lifestyle evaluated outcomes alignment measurable goals feedback designed implemented corporate wellness division health brokerage firm authored published healthy profits 5 areas strategic wellness workplace coauthor ignite passion published corporate wellness magazine present international local regional audiences concerning soft skills training workplace wellness manager retail systems project manager trainer january 1997 january 2005 company name city state managed associates involving workflow quality control conflict resolution review process supervised direction multiple third party vendors development corporate projects business liaison external store automation corporate business units trained true value employees trainers members corporate software projects control direction project manager 1 million ground instore catalogordering system reaching 1000 users coordinated 40 member team multiple states two year period responsible departmental management direction profit dollars excess 65 million revenue education training foundations motivational interviewing ii motivational interviewing midatlantic attc 2012 dale carnegie multicertified facilitator 5 dale carnegie chicago il 2004 2011 intrinsic coach® development intrinsic solutions international 2010 wellcert certified wellness program manager cwpm 2007 chapman institute city state certified professional life coach personal life coaching 2004 life coach college city state bachelor science business administrationinformation technology 1981 robert morris university city state business administrationinformation technology skills approach automation balance catalog coach coaching conflict resolution corporate training creativity client direction educator forms instructor leadership materials mentoring profit program design quality control strategic stress management structured training programs unique workflow author additional information honors activities dale carnegie chicago beyond call award 2009 whos among executive professional women cambridge honors edition 20082009 vicepresident treasurer founding member womens leadership network 20062007 true value company beyond award 4 four time award recipient 19972005

ADVOCATE

business development analyst summary seeking career product control analyst diverse multinational company value integrity courage good leadership disposition enthusiastic leaning teamwork performance comprehensive academic experience finance accounting investment management effectively utilized highlights superior time management financial accounting control management financial analysis reporting ms office suites quickbooks advanced computer proficiency analytical problem solving abilities critical thinking deadline driven strategic financial planning modeling proficient sap fico business analysis valuation budgeting forecasting planning accomplishments led development two financial reporting methods measure productivity efficiency two giant oil gas companies experience business development analyst august 2012 current company name city state managed budget forecasting goal setting performance reporting accounts analyzed legal documents including wills insurance policies corporate contracts designed created weekly monthly spending reports coordinated underwriters lenders loan managers securitization teams manage portfolios oversaw investment portfolio analysis file maintenance broker verification delivered performance updates quarterly business reviews planning meetingsoptimized current revenue streams networking additional business prospects established clients planned strategic brandbuilding events expand product portfolio contacted new existing customers discuss specific products could meet needs identified coordinated participated client relationshipbuilding activities meetings answered customer questions regarding products prices availability generated new accounts implementing effective networking content marketing strategies developed strategies processes increased patronage customer base company effectively managed development implementation insurance policies insurance holders evaluated business trend adopted strategies ensure customer satisfaction maintained strong relationships existing accounts develop new accounts prepared proposals managed various meetings presentations potential customers provided quotes customers process premium payment issued policy update correction family liaison officer part time july 2009 current company name city state routinely reviewed housing assignments reassigned inmates needed informed inmates visitors rules safety security procedures responsibilitiesmaintained daily logs shift activity diligently implement visitation safety security rules procedures precautionary measures received inspected mail property supplies visitors behalf designated inmates directed activities inmate working maintenance operations projects prepared processed maintained forms reports logs records activity journals completed new intakes paperwork ngerprints searches material issued supplies inmates customer service associate july 2009 july 2012 company name city state performed registers audit assisted preparing maintaining inventory records supervised front end cashiers organized store including checkout desk displays operated cash registers processed gift cards coupons payment modes accuracy performed sale opening closing procedures including counting cash register effectively handled customer relations issues accordance company policies account finance officer january 2007 february 2009 company name city state managed accounting operations accounting close account reporting reconciliations received recorded banked cash checks vouchers well reconciled records bank transactions prepared monthly annual expense forecasts including necessary recommended action required manage costs achieve budget performed general accounting finance functions including developed financial modelling using excel spreadsheet analyzed report financial statements preparation journal ledger entries account analysis balance sheet reconciliations built maintained databases forecasting future financial performance presented reports economic trends business enhanced process improvements managed account payables receivables researched resolved billing invoice issues education mba finance management 2014 university houston city state gpa gpa 380400 gpa 380400 bba accounting 2007 ambrose alli university city state nigeria accounting skills general financial accounting control strong analytical attention detail multitasking strong deadline driven advanced computer skills microsoft office suites word excel powerpoint access quickbooks

BUSINESS-DEVELOPMENT

accountant summary accountant medium sized company experience 012009 current accountant company name city state hired cpa firm handle accounting job cost reporting 012007 012009 accountant company name city state hired cpa firm handle accounting functions 011997 012007 accountant company name city state installed new peachtree accounting system installed new computer system using local area network added web site education training 1974 bs business administration accounting university cincinnati city state business administration accounting interests annapolis amblers walking club president trailmaster maryland volkssport assn president chesapeake civil war roundtable skills accounting cpa local area network peachtree accounting reporting web site additional information interests annapolis amblers walking club president trailmaster maryland volkssport assn president chesapeake civil war roundtable

ACCOUNTANT

clinical study coordinator ii professional background clinical professional proven ability work diverse clients staff recognized capacity learn willingness take new challenges responsibilities interested advancing personally professionally clinical research field skill highlights microsoft office applications proficiency multiple ctms ecrf edc iwrsixrs platforms professional experience clinical study coordinator ii october 2015 current company name city state coordinate clinical trials surgical research department primary focus cardiovascular vascular device related studies communicate closely surgical staff pharmaceutical companies surgical device manufacturers contract research organizations author informed patient consent forms clinical trials accordance internal review board irb trial sponsor standards monitor studies ensure continued compliance federal irb regulations author irb clinical trial submission planned changed continuation end study forms collect data patient medical records examinations procedures prepare complete sponsors clinical report forms monitor document ae sae occurence submission appropriate entities responsible device drug accountability study communicate closely hospital pharmaceutical service ensure adherence pharmacy ans sponsor protocols introduced department efficient improved patient payment process created department wide documents improve trial efficiency including ae sae monitoring source documents proof patient payment forms temperature monitoring logs drugdevice storage assisted trained fellow staff use epic ehremr systems clinical research coordinator november 2014 october 2015 company name city state coordinated pharmaceutical phase ii iii iv clinical trials across multiple therapeutic areas collaborating closely physicians staff representatives pharmaceutical companies contract research organizations academic institutions developed materials tools necessary appropriately carry study procedures including source document development study timelines study related procedure strategies execution plans interviewed recruited patients studies following protocols established jointly study staff project sponsors ensured materials clinical trial protocol available subject enrollment properly maintained maintained extensive patient contact via telephone written correspondence monitored patients track followup visits record ae saes patient outcomes performeded specimen collection processing shipment biological specimens experience multiple therapeutic areas including asthma copd womens health hyperlipidemia gastrointestinal gout diabetes immunology vaccine trial studies exercise specialist july 2013 october 2014 company name city state supervised exercise sessions phase ii iii cardiac rehabilitation patients including monitoring cardiac telemetry unit response exercise patient safety conducted patient orientations prescribe cardiovascular strength training exercise tailored individual needs patient provided developed educational services materials oversaw student internship program develop educational materials assess student learning performed clerical duties including billing insurance verification patient registration cardiovascular medical technician july 2013 march 2014 company name city state conducted noninvasive cardiovascular testing procedures including exercise pharmacologic stress echos exercise pharmacologic nuclear stress tests tilt table testing prepared patients 24hour holter 30day event monitor services conducted inpatient outpatient ecgs exercise specialist may 2013 october 2013 company name city state consulted patients exercise health promoting behavior designed customized training programs addressed health problems risk factor modification specific injuriesphysical limitations fitness goals performed analyzed dexa body composition scans fitness specialist january 2013 may 2013 company name city state taught group exercise classes senior independent assisted alzheimerdementia residents promote functional aerobic strength flexibility benefits provided individualized exercise instruction requested residents based goals needs monitored wellness center promoted participated resident activity department events fitness specialist december 2012 august 2013 company name city state measured clients fitness completing comprehensive fitness evaluations acquiring physician clearances based risk stratification needed designed customized client programs meet individual fitness needs served point reference fitness expertise within facility clinical exercise physiologist intern july 2012 january 2013 company name city state clinical exercise physiologist intern september 2010 november 2010 company name city state group exercise class coordinatorinstructor april 2010 june 2011 company name city state charge overall efficiency class procedures including instructor replacement training class scheduling cancellation emergency procedures documentation organization paperwork class supplies led exercise groups 40 participants aged 50 years older educated participants proper exercise form health benefits endorsed local community health promotion programs education training master science clinical exercise physiology june 2012 ohio university city state clinical exercise physiology graduate recruitment scholarship recipient student exercise physiologist obleness memorial hospital heartworks cardiac rehab student fitness specialist ohio university wellworks fitness center wellworks risk reduction program health coachpersonal trainer bachelor science kinesiology may 2011 michigan state university city state specializations health promotion bioethics humanities member phi epsilon kappa academic fraternity kinesiology students student teaching assistant cadaver anatomy lab 20112012 certifications bls healthcare provider completion phlebotomy skills healthcare professional course citi gcp certified iata certified skills academic administrative support agency backup benefits billing cancer clerical clinical research coach oral community health client clients data collection diabetes documentation educational materials functional gcp hr immunology instruction instructor insurance managing market materials microsoft office applications page patient safety phlebotomy physiologist prescribe processes promotion protocols recruitment rehabilitation safety scheduling specimen collection surgery telemetry therapy trainer training programs vaccine composition

FITNESS

international certification program management profile experienced professional 14 years aviation aerospace expertise international governmental liaison aircraft certification regulatory compliance aircraft sales importexport compliance professional pilot 800 hours total time multitasking problem solving risk management foundation career skills substantial knowledge microsoft windows operating systems ms office nx75 unigraphics teamcenter moderate knowledge computer networking including lan wlan domestic international regulatory compliance aircraft importexport experience strong management complex problem solving skills 3d modeling accident investigation root cause analysis accomplishments accomplishments achieved first type design approval brazil china malaysia indonesia south africa new zealand argentina obtained type design major change approvals easa canada maldives brazil exemptnonexempt india russia developed managed revenue stream foreign validations reducing budgetary restraints 50 assisted development publication pilots operating handbook aircraft flight manuals country specific pohafm supplements managed directed external design engineering contracts programs implemented house review approval processes utilizing nx75 unigraphics 3d modeling professional experience international certification program management 072010 current company name city state demonstrated experience aspect international aircraft validation acceptance process application submittal granting validated type certificate lead subject matter expert foreign regulations regards certification operations managed external contract engineering design groups regards type design changes developed managed internal engineering disciplines faa foreign authority project teams validation process developed departmental procedures based international bilateral agreements governmental regulation operational requirements ic program manager coordinated certification activities internal functions direct faa involvement develop certification procedures required reviewed company documentation meet faa foreign civil aviation authority requirements reviewed compliance documentation design data certification plans compliance reports drawings wrote internal company coordination memos prior domestic foreign government submission developed compliance packages submitted directly faa foreign authority improved guidelines implementing certification programs maintaining budgetary schedule constraints ensured compliance multinational agreements regulatory frame work experienced us federal regulations 14cfr 61 91 23 135 knowledgeable european governmental regulations regards aircraft certification operations successfully obtained aircraft first type approvals europe mexico new zealand qatar malaysia colombia brazil china russia argentina maintenance avionics coordinator 052000 082005 company name city state developed managed maintenance avionic customer accounts processed invoice payments credits net account billing prepared maintenanceavionics invoices managed subscription based navigational data company charter operations customer based aircraft coordinated invoicing account management maintenance avionics repairs faa 145 repair station managed pilot supplies purchase orders inventory control cycling life limited products education training bachelor science professional aeronautics 2009 embryriddle aeronautical university minors aviation safety management international relations associate arts liberal arts 2004 johnson country community college city state professional aeronautics 1999 spartan school aeronautics city affiliations professional associate dive instructors aircraft owners pilots association embryriddle aeronautical university alumni cherokee flyers incpresident vice president director membership assist treasurer civil air patrol certifications faa certificated commercialinstrument pilot singleengine airplane padi certified dive master skills account management autocad billing catalogs civil aviation authority computer networking customer satisfaction delivery documentation government inventory control invoicing lan meetings microsoft ms office windows operating systems network process development program management quality safety sales support technical support regulatory compliance

AVIATION

business development manager professional summary served resourceful self directed business development manager defined executed strategies operations leading collaborative full project cycles national local governments across southern africa spearheaded projects improved life health 40m people providing low cost safe clean reliable renewable energy solutions complex regional electricity problem international development experience effective record leading sales strategic plans financial reporting across three continents resulting sales project development operations 50m usd served highperforming awardwinning data driven intelligence analyst national security agency performing duties airman united states air force core qualifications experience project management driving product implementation business development strategic partner management proven track record initiating implementing successfully driving new business opportunities relationships partners ability think strategically complex issues driving thoughtful recommendations action plans demonstrated ability influence communicate crossfunctionally across levels resultsoriented adept multi tasker strong proposal writer analytical problem solver operations management contract negotiationreviewdrafting financial records processing report generation analysis experience execution shaping complex agreements accomplishments generated pipeline 20m net new opportunities 12 months spearheaded companywide prospecting closing project management endeavors entire sadc region established 3 new corporate accounts averaging 15m sales expanded multilateral relations middle east usa strengthen security partnership received global war terrorism service medal rolled new company products 8 months resulting largest government investment solar lighting experience business development manager 092013 company name city developed strategic operational relationships across 3 foreign governments exceeded targeted sales goals 24m usd generated new accounts implementing effective networking content marketing strategies directly managed multimillion cooperative budgets supporting global gtm strategy identified strategic partnerships gathered market information gain competitive advantage created value propositions international programs strategic plans maintaining multilocation international accounts cultivated relationships key players various industries create ongoing mutually beneficial referral systems developed growth plans identifying key clients targets leveraged lead generation tools increase profitability product presence marketplace collaborated account executives penetrate new accounts identify potential customers sales manager 012010 012012 company name city state assisted financial director company leaders due diligence negotiations related acquiring disposing assets collaborated senior leadership team monitor business performance areas including limited capital allocation sales acquisitions marketing coordinated managed major proposal processes initiation implementation led data analysis resulting comprehensive global strategies designed implemented strategic sales plan including new product development increasing sales 20 mastered ms office highlight financial models analysis suggest investment opportunities strong aptitude analytical financial modeling demonstrated attention detail sales intelligence analyst tssci 112002 112007 company name city state identified strategic partnerships gathered market information data gain competitive advantage complied delivered performance updates planning meetings agency executive team conducted international research data gathering analysis direct support potus secdef education bachelor science management 2013 rutgers university city state usa executive education management stanford university graduate school business city state usa additional information passion making lives better across world distinctive problem solving analytical skills combined impeccable business acumen ability communicate confidently effectively persuasively desire make significant contribution growing international organization measurable business strategy operational experience coordinated initiatives projects delivered timely results global organizations global entry passport holder us citizen skills account management analytical skills asset management budget business development operations closing negotiation crm financial modeling leadership networking ms office research teamwork strategic planning

BUSINESS-DEVELOPMENT

engineering manager summary design develop manage products field consumer electronics devices networking protocols internet applications connected devices vision create personalized experiences based machine learning highlights linux unix rtoss os 9 vxworks dos ms windows socs related media players set tops broadcom intel stmicro sigma design microprocessorsmicro controllers arm mips 8088 8087 8031 8051 digital analog hardware streaming playback live vod hls mp4 html5 mse eme video tag mhp ocap bluray bdj java security framework xml c c visual c visual basic assembly java j2me cdc pbp jvm odbc david json rpc rest soap nasc linux containers lxc control theory familiarity machine learning techniques logistic regression neural networks familiarity machine learning packages tensorflow dl4j opencv familiarity cuda computer vision matlab octave complete life cycle development products mass deployments middleware applications device drivers hardwaremultimedia streaming playback consumer electronics cable industrial power plant automation advanced knowledge embedded systems interface design implementation advanced knowledge content protection systems architect consumer electronics products related multimedia networking porting embedded web browser based systems agile development process contributing specification groups managing open source code associated licensing rules masters thesis adaptive control penchant machine learning managing cross functional cross vendor development interfacing customersbuilding teams mentoring team members managing offshore teams accomplishments instrumental building first generation bluray players led development bdj stack one complex piece software bluray player led architecture development platform software nucleus middleware seachange managed large teams spanning multiple projects ​ helped architect develop high performance software settop platform tight deadline responsible representing pioneer technically ce industry member ocap specification group suggesting fundamental changes spec satisfy needs ce industries cable market developed excitation control system alternators built complete hardware software product experience engineering manager november 2010 may 2016 company name city state managing multiple work streams teams related platform software development settop boxes interacting customers vendors multiple cross functional groups managing product development supporting deployment products evangelized led development new middleware solution ott multimedia playback settops middleware designed responsive user experience minimum copy transfer buffers along playbackrecord pipelines high performance playback multiple contents several video windows content security middleware driven json apis routed mini web server led team developing cutting edge platform software solution settop box msos software several features like html5 ui webkitqt home networking dvr content protection drm playback 2nd screens like ipads etc software deployed broadcom soc liberty global poland czech republic worked eos flavor product going deployed countries europe end year worked optimizing stack low latency wrt resource management channel changes also worked leading team developers towards development software components headless gateway product home networking new intel chipsets middleware driven json apis routed mini web server led group towards porting comcast rdk platform st micro socs settops led group towards portingdevelopment software rdk platform rng150 comcast platforms ​ engineering manager architect january 2004 november 2010 company name city state worked development technologies field consumer electronics led team engineers towards development bdj stack bluray players wrote initial code core modules like file system application management led development modules stack security framework jmf java tv subsystem interactive audio graphics subsystem based awt havi dvb extensions bdj specific modules led efforts certifications required bdj java bd bdj apis worked supporting product market shipment played critical role development architecture ocap middleware technology later sold third party contributed specification group ocap worked architecture application framework security framework file system modules architected wrote code complex component ocap dsmcc file system development advanced media player media player bluray player core network enhanced functionality video playback music photo management local remote content music recommendation features client device help remote server cloud also worked architecture making closed open source code coexist within system media player modeled driven restful json apis senior software engineer april 2000 january 2004 company name city state worked towards development various technologies related interactive tv settop boxes different markets dtv40 sheep compact client development comcast pace daytona box gi headend dynamic internet protocol interface dipi client dtv navigator support inband ip data transfer settop via ipgateway various types ip access options viz force tuning channel tracking developed ipgateway development worked basic dsmcc session protocol implementation provision continuous feed sessions inband pipe scientific atlanta dncs digital network control system also provisioning power tv dipi clients cfss micro 10 micro 20 clients featuring java based tvguide vod micro browser tvticker responsibility develop tuner mpeg java apis porting vod client tvguideca java layer tvguide integration enhancement data service integration bug fixes worked feature displaying mpeg ip frames dynamically updated carousel content liberate server part responsibility project write glue layer micro java virtual machine applications using multicast file system protocol tune datavideo channels ip frames education mtech control systems 1988 indian institute technology city india control systems electrical engineering 87 devi ahilya university city india electrical engineering course machine learning 2016 coursera stanford usa skills lead development build teams mentor interface customers vendors architect end end develop products consumer electronics digital tv industrial automation control systems c c java jvm embedded linux lxc device drivers working socs rtos os9 vxworks dvb mpeg h264 hls mp4 json rest soap xmlsnmptr069 microcontrollers hardware matlab octave mathematical modeling integrating content protection systems agile methodologies scrum sdlc project planning management leadership

ENGINEERING

reading speech language arts teacher summary designed implemented four original classroom curricula selfdriven resourceful leader excellent communication interpersonal skills accomplished public speaker effectively collaborates levels staff members fosters quality relationships students creates fun challenging learning environment students computer proficient adaptable new technology leads creative yet organized structured classroom possesses genuine interest students cognitive social growth extremely familiar 6th 9th grade language arts common core standards accomplishments four years experience yearbook advisor transitioned yearbook creation process successfully use computers digital photos selected oversaw provided technology training student staff 20 organized supervised production graduation ceremony video show responsible yearbook planning budget sales advertising ordering distribution final editing one year experience teaching psychology elective social studies course juniors seniors taught introductory psychology concepts facilitated independent projects professional development activities honors active volunteer saginaw bay riverdawgs travel baseball chaperoned several middle high school dances host teacher four preservice education students served national honor society selection committee coordinated dow college opportunity program svsu new teacher panel participant nominated students people people ambassador program organized absolutely incredible kid day participants addressed svsu board directors attended several jostens yearbook training seminars coordinated student field trips english yearbook psychology attended svsus womens leadership forum 2006 selected three times attend top 10 life touch luncheon svsu student teaching seminar mock interview candidate wrote numerous letters recommendation coop college admissions students completed 201213 readers workshop 38 alicia kubacki maisa units completed sign post notice note reading strategy training dr anita kepley experience reading speech language arts teacher january 2000 january 2015 company name city state currently taking educational leave absence four years experience teaching 6th grade english language arts including coteaching experience designed implemented original reading curriculum around common core standards focused reading comprehension spelling vocabulary specifically focused three genres adventure sciencefiction historical fiction nine years experience teaching speech communication designed implemented original classroom curriculum focused communication concepts speech delivery skills formats integrated individual group projects assessment ten years experience teaching sophomore english american literature taught novels short stories plays poetry research paper process focused improving students writing vocabulary reading comprehension three years experience teaching analytical reading elective english course juniors seniors analyzed literature poetry literary devices facilitated two trips read elementary school students four years experience teaching freshman english literature survey including coteaching experience taught novels short stories poetry grammar expository writing focused improving students writing vocabulary reading comprehension one year experience coteaching english skills competency course designed prepare students ninth grade english focused reading writing spelling grammar codesigned intensive unit covering career awareness preparation one semester experience teaching creative writing elective english course junior seniors designed implemented original classroom curriculum explored eight different genres creative writing education master arts degree secondary classroom saginaw valley state university university city state 9 credits completed secondary classroom teaching 6 credits progress k12 literacy specialist recipient us dept education teach grant program secondary teaching certification communication theater english psychology 2000 saginaw valley state university university city state communication theater english psychology bachelor applied arts degree interpersonal public communication marketing 1995 central michigan university city state interpersonal public communication marketing teaching certification michigan secondary 612 professional education certificate speech dramatic artstheater bd english ba psychology ce skills arts ba creative writing delivery english fiction novels poetry progress psychology reading read research short stories speech teaching 6 teaching teaching 6

ARTS

digital marketing manager summary 10 years experience agency client side experience strong written presentation skills creative strategic thinking analytical skills ability operate strategic tactical levels along excellent timemanagement projectmanagement skills relationship building team management market research consistency tune latest market trends highlights mac pc microsoft windows vista microsoft office smartpath project tracker sharepoint jira tempo google analytics searchmart search light kenshoo seomoz google adwords adroll experience digital marketing manager 112012 current company name city state responsible planning optimizing implementing analyzing natural paid search engine marketing activities aligning toptobottom management payperclick ppc search engine optimization seo activities manage team 5 employees develop maximize sales funnel process audience acquisition grow revenue drive sustainable revenue growth trajectory ensures positive return investment keeping eye managing line performance goals execute integrated marketing plans build brand awareness acquire new customers using digital marketing help drive overall content marketing strategy lead gen programs influence social media marketing strategies help generate roi channels measure test optimize acquisition campaigns drive new revenue ensure acceptable roi conversion lifetime value metrics responsible budget management associated sem manages relationships external vendors provide digital marketing thought leadership organization stay current research emerging trends clearly communicating impact changes new developments develop facilitate training sessions grow knowledge across seo ppc digital marketing develop best practice guides around sem develop implement process guidelines across global marketing organization digital marketing manager 022012 112012 company name city state primary owner strategic planning development execution critical marketing programs including limited seo ppc email content marketing programs responsible developing overall email strategy best meets business needs includes email frequency email address management email subject lines coordination various tests identified segmentation media teams testing includes offers customer segmentation creative messaging conduct research analysis prioritize initiatives based opportunity business priority alignment increase traffic revenue business acquisition paid natural search owns relationships external vendors lead internal crossfunctional team external vendor partners completing project activities ontime within budget oversees invoicing vendors collaborate key functional areas evaluate performance provide recommendations manages 4 direct reports facilitate timely completion projects prepare communicate regular ad hoc reporting online marketing performance independently works business stakeholders identify kpis develop dashboard scorecard reports interprets metrics deliver sounds data driven recommendations provide opportunities associates take ownership initiatives coach successful completion sr marketing manager 062011 022012 company name city state seo project management clients procter gamble crest crest prohealth crest complete dawn cascade create detailed project plan marketing strategy alignment brand search campaign goals objectives ensure successful execution key plan deliverables accordance deadlines scope account hours budget work conjunction external agency partners coordinate execution timing plan milestones initiate manage campaign tasks deliverables accordance project plan deadlines resource availability scope manage daytoday operational aspects accounts well clientexternal agency interactions collaborate external partner agencies stakeholders ensure unified goals plans timing document key performance metrics monitor campaign monitor campaign hours resources scope ensure work within budget identify activities may lie beyond scope campaign escalate appropriate internal stakeholders develop plan process documentation monitor progress campaign build strong positive relationships external agency contacts internal team members foster exchange ideas takeaways best practices throughout project management team agency manage 4 project managers brands project management department interns evaluate performance quarterly sr marketing manager 092010 062011 company name city state emarketing creative services clients human recourses recruiting trainingas well manage wsm web search marketing solely manage web search marketing seo project involving 18 separate product groups encompassing 3000 pages mathworks website includes developing new plan process schedules kick project scratch oversee creative initiatives human resources recruiting training lead project career page redesign manage email program careers newsletters successfully develop strategic strategies project plansschedules actively analyze competitive companies order improve understanding customer needs expectations prepare lead weekly status meetings work internal clients yearly planning budgeting sr program manager 042010 092010 company name city state national association realtors national pen newsweek houselogiccom organizes plans works crossfunctionally clients marketing technology teams well internal edialog teams deliver clients expectations developing email strategies detailed project specifications providing endtoend project management work grow develop clients overall email program industry best practices privacy legal requirements identifying efficiencies improving relevancy participate development strategy discussions client presentations marketing tactical plans provide weeklymonthly reports insights program performance proactively monitoring email campaigns competitive market information make effective tactical recommendations campaign adjustments manage monthly client billing overall budget forecasting member process task force professional services sr account executive 062006 042010 company name city state staples inhouse agency technology easy tech copy print field marketing strategic marketsnew marketsvip events digital initiative onlineinteractive account executive 112005 062006 company name city state ge workscape life line beth israel deaconess medical center branch marketing manager 052005 112005 company name city state education bs business administration marketing psychology 5 2005 framingham state college city state business administration marketing psychology creative conceptsadvance creative concepts courses completed ad club well effective speakingadvanced effective speaking courses strategic writing certifications google analytics individual certification google adwords certification google analytics fundamentals certification google partner member skills ad agency billing budget management budgeting budget coach com competitive content conversion crest client clients dialog documentation email forecasting functional human resources invoicing leadership legal mac managing marketing strategies marketing plans marketing strategy marketing market meetings messaging exchange microsoft office microsoft windows works natural newsletters online marketing page pen presentations progress project management project plans speaking recruiting reporting research sales search engine optimization strategy strategic strategic planning vista website

DIGITAL-MEDIA

head chef summary mature college student interested part time work areas retail health services security information technology food services past six years involved mens mentor group named boyzn2men high school student started one entry level attendees worked way one top officers core program taught importance responsibility accountability integrity character virtues life help work place high school senior year actively involved student government association sga secretary arms highly reliable attentive time active secretary also experienced taking food orders operating cash registers safely handling food checking proper temperatures highlights microsoft word excel powerpoint proficient internet adobe software reliable punctual neat clean professional appearance engaging personality excellent multitasker restaurant management math language skills comfortable standing long time periods experience company name city state head chef 072012 112015 promptly reported complaints member management team upsold additional menu items beverages desserts increase restaurant profits communicated clearly positively coworkers management served fresh hot food smile timely manner cut chopped food items cooked grill fryers company name city state manager 072010 worked building campaign domestic tasks recorded customer orders repeated back clear understandable manner took necessary steps meet customer needs effectively resolve service issues company name city state 012010 012011 worked directly customers employees attending front desk answering calls engaging invigorating task workplace rock creek sports club january 2012 floor management assisted managers clean replaced tiles marketing ie createdistribute marketing tools attract customers maintain floor equipment education graduate 2012 watkins mills high school city state academic achievement award bachelor science computer science 2014 university maryland college park attended towson university 2014 interests boyzn2men youth leader 2009 2011 basketball team active community member additional information activities boyzn2men youth leader 2009 2011 basketball team active community member skills adobe software instruction marketing marketing math excel powerpoint microsoft word works communicator

CHEF

pr event manager summary experienced creative marketing professional consistently delivers highquality resultsfocused marketing content indepth knowledge social media pr management expertise identifying emerging market trends experience pr event manager jan 2015 current company name city state coordinate public relations activities manage social media platforms engage audiences across traditional new media research influencers initiate collaborations develop marketing communications plan including event strategy sponsorship budget goals evaluate opportunities partnerships sponsorships advertising ongoing basis coordinate details events venue flyers sales entertainment guestlist artist booking sponsorships etc social media consultant apr 2017 current company name city state build execute social media strategy competitive research platform determination benchmarking messaging audience identification moderate usergenerated content line moderation policy community create original content continuously improve capturing analyzing appropriate social datametrics insights best practices acting information pr social media manager jan 2013 jan 2017 company name city state develop follow growth strategy social media ex 180k followers 2013 vs 22m followers 2017 instagram manage pr social media coordinators 20 international regions make sure follower growth rate constantly increasing manage brands social media platforms facebook twitter instagram pinterest tumblr youtube viva radio snapchat etc develop marketing communications plan including strategy goals budget tactics media relations strategy seeking highlevel placements print broadcast online media research top influencers competitors trends plan execute events influencer marketing celebrity outreach media monitoring product placement social uses create timely engaging content optimized platform used intended audience scout photograph influencers models feature social media create new contents monitor sites customer service opportunities analyze report social media actions weekly basis successes new opportunities create engaging professional visuals reflect brand stay current pr social media trends tools attend networking educational events review marketing analytics weekly make informed decisions going forward surrounding social campaigns influencers messaging etc media specialist mar 2017 oct 2017 company name city state develop weekly social influencer programming across accounts manage local international account managers produce imagery tags captions make edits needed account planned post identify tastemakers social communities relate brand build partnerships brand advocates influencers creatives ensure paid social campaigns setup properly qad curate grow social images website ensuring page updated daily shoppable user generated content ensure prsocial content copy brand appropriate accurate appropriately labeled engage community influencers social channels via liking commenting regramming imagery report performance growth weekly monthly basis support aligning domestic agencies create execute yearlong strategy including events increase brand awareness work ensure media placements increase sales media manager oct 2017 current company name city state manage media inquiries interview requests create content press releases byline articles keynote presentations build relationships thought leaders grow industry awareness manager social media accounts 6 million followers total work celebrities stylists increase revenue monitor seo web traffic metrics communicate followers respond queries timely manner monitor customer reviews stay uptodate current technologies trends social media design tools applications design implement social media strategy align business goals set specific objectives report roi education training bachelor arts international studies 2013 queens university city state canada international studies skills adobe advertising benchmarking competitive research forecasting google analytics marketing research marketing communications photography press releases product marketing sales social media platforms

APPAREL

dfw personal chef experience dfw personal chef city state devise execute growth plans entailing market penetration expansion product development diversification new customer acquisition targeted marketing campaigns formulate administer policies practices maximize profit margins minimize operating expenses lead mentor 27 team members achievements analyzed sales data eliminated unpopularunprofitable items streamlined expansive menu introduced healthier recipe options generating additional 606000 annual revenue launched facebook boosted posts targeted marketing campaign saving 30 cost per lead compared google display ads producing 12 points uplift brand awareness 10 points uplift purchase intent renegotiated existing food purchasing contracts strategic vendors slashing food cost 15 cultivated partnership new shipping carrier negotiated favorable pricing reducing shipping cost 20 established inhouse payroll processing system trimming administrative outsourcing cost 18 deployed inventory management software avoiding overstockingunderstocking decreasing food waste spoilage 81 directed employees undergo rigorous sanitation food safety training programs maintained sanitary safety grade 99 fort worth consumer health division 10 consecutive years enhanced customer confidence food quality sidestepping food wholesalers sourcing directly farmers producers procuring organic produce non gmo ingredients antibiotics free meats poultry senior executive 072008 current senior tax specialist 012015 042017 company name – city state prepared complex state federal tax returns individuals trusts partnerships corporations charities foreign tax clients collaborated advised taxpayers irs inquiries notices participated networking business development activities behalf hr block achievements completed 1000 hours irs accredited training courses accomplished third highest seniority position examined clients prior tax returns amended 60 returns recovered taxpayers excess 80000 overlooked unclaimed deductions credits exceeded upsell goals 40 ranked first districtwide attached product sales revenue gained 98 client recommendation score 96 retention rate providing personalized client centric service outperformed 57 coworkers net promotor score nps earned hr block academys highest test scores 100 midterm 98 final mentored trained first year associates inspected prepared return accuracy completeness delivered support corrective actions administered practice returns improve skill knowledge rewarded numerous recognition awards regional district store managers rapid ascension continuous education exceptional client care outpacing sales benchmarks three years row henry w bloch excellence client service award manager 052002 062008 company name – city state managed steak ales 1 texas location revenue generation 393 million annually supervised staff hiring onboarding training retention initiatives performance appreciation disciplinary actions designed applied revenue generating cost saving strategies achievements expanded high margin menu items offered daily specials added new happy hour promotions coached servers upselling techniques revenue growing measures achieved average check increase 14 reduced labor cost renegotiated lease terms minimized inventory waste installed energy efficient equipment instructed staff multitask cost cutting measures achieved 16 decrease overhead expenses spearheaded customer loyalty program fostered patrons retention contributed 77 repeat business committed elevate customer experience ensuring cheerful greetings adequate staffing order accuracy prompt service solution based complaints resolution location averaged 90 score customer satisfaction metrics yoy managed 39 team members surpassed performance goals retained lowest employee turnover rate yoy orchestrated customer feedback report card valuable comments steered improvements service speed staff performance food quality awarded manager year award five straight years education bachelor science business management saint joseph university business management magna cum laude summary operations management growth strategies data financial analysis award winning analytical data driven decision making manager 15 years experience business management astute understanding accounting taxation marketing sales administrative procedures adept implementing executing operational strategies addressing complex challenges leading team members continuous successes diligent scrutinizing profit loss statements fostering financial health company maintaining holistic view operations also focusing granular details languages english french arabic highlights microsoft word excel spreadsheets pivot tables formulas formatting powerpoint access outlook google data analytics search engine optimization seo web metrics social media tools hootsuite hashtagify cloud management security salesforce customer relationship management quickbooks 42 cpe credits mastering quickbooks level 3 certified skills administrative ads arabic business development contracts customer relationship management client clients customer satisfaction energy efficient english food safety french hiring inventory management inventory marketing market mentor access excel spreadsheets outlook powerpoint 98 microsoft word networking payroll processing pivot tables policies pricing product development producing profit purchasing quality quickbooks safety selling sales search engine optimization servers shipping staffing strategic tax tax returns training programs

CHEF

executive director professional summary accomplished skilled leader bringing 28 years management experience willingness take added responsibility meet tight deadlines enthusiastic team player strong work ethic advanced complex problem solving skills proven success association management including business skills necessary leading small business excellent communicator written verbal form successful track records acting direct supervisor liaison staff association board directors consistently meets exceeds short long term corporate goals growth proven leader conference meeting management including aspects meeting space hotel negotiations speaker travel networking attendee registration successful track record grant writer projects nonprofit organizations skills effective leader consistently meet goals project management experienced legislative processes customer serviceoriented exceptional interpersonal communication budget development accounting software longterm business planning execution negotiation effective communication staff trainingdevelopment executive presentation development constant contact print advertising public relations special events planning accomplished manager public speaking talent nonprofit management contract negotiations excellent planner coordinator accurate detailed advanced ms office suite knowledge conference planning project planning work history executive director 072012 022015 company name – city state created new revenue streams addition two new fundraising events including galadinner 5k run exceeded company objectives selling exhibitor booths attendance annual convention exhibitor booths increased 28 yearly drought years 20062008 similarly economic downturn horticulture 20092012 industry tradeshows conferences experienced declines nation wide prepared inhouse databases process conference training session registration annual conference registration largest number attendees 3199 annual conference however annual conferences served 2200 attendees managed projects 36 volunteer board director members 6 committees 5 regional chapters prepared distributed payroll staff three direct reports complied annual recommendations end fiscal year budgets prepared meeting minutes developed action lists staff oversaw daily office operations staff three employees planned conducted industry training meetings association chapter meetings two per month including handling meeting details registration processes negotiated prices terms sales meeting space food beverage purchases hotel contracts launched new website october 2014 enhance online presence association networked interacted professionals nursery landscape association executives north america optimize industry connections prepared income statements balance sheets projected cash flow managed business finances including paying vendors suppliers products services rendered directed planning budgeting vendor selection quality assurance efforts represented organization customers public government officials external sources developed legislative policy director public affairs managed implementation policy wrote edited articles web content advertising copy periodicals publications internal external audiences wrote press materials made presentations media representatives attended 35 external trade shows year preserve company relations distributors customers media personnel planned organized seminars meetings annual planning retreats created messages position statements corporate communications based companys objectives created new revenue streams grant writing state georgia united states department agriculture successful adding 250000 grant revenues association president owner 061998 072012 company name – city state provided association management meeting planning conference planning inhouse registration processes various associations including national association pond professionals georgia green industry association georgia turfgrass association georgia turfgrass foundation trust georgia vegetation management association well providing registration services several organizations responsible aspects association management including staffing budgets apar public relations public affairs include lobbying state national level executive director 081986 061998 company name – city state association management outlined ggia position 20122015 statistician 041983 061988 company name – city state managed state database 150000 agricultural professionals prepared programming martin marietta data services select survey respondents agricultural production services georgia would ensure mathematically accurate survey results prepared quarterly consumer report index calculates pricing increasesdecreases consumer goods dairy products meat products etc education bachelor science marketing education business electives 1985 university georgia city state recipient ty cobb scholarship graduated magna cum laude president distributive education clubs america associate science core curriculum business electives 1982 abraham baldwin agricultural college city state recipient george annie sosebee scholarship served newspaper staff first abac student inducted phi theta kappa national honor fraternity hall fame recipient abac student distinction business recipient abac student distinction english president phi theta kappa national honor fraternity

AGRICULTURE

jamaica apiculture extension specialist summary skills physical planning land management urban regional planning land use planning geographic information system gis strong organizational planning skills strong leadership qualities flexibility able work alone team member supervisor skilled communications written verbal document creation information management leadership activities director sports students union university technology jamaica 20082009 university technology student union award exemplary service director sports 20082009 education bachelor science urban regional planning university technology university technology jamaica bachelor science bsc urban regional planning high school diploma campion college campion college jamaica high school diploma certificate education gce advanced level subjects four general certificate education gce advanced level subjects seven caribbean examination council cxc subjects professional experience jamaica apiculture extension specialist 072013 current company name assessment management government owned apiaries region three parishes inspection monitoring apiaries owned government bee keepers training development bee keepers many bee keepers identification areas research liaise researchers beekeepers identify areas help business operations grow business project conceptualization implementation preparing project proposals group submission enable grants beekeeping industry supervises monitors activities group projects community groups prepare reports monthly quarterly annual basis outlining activities carried period jamaica planning technician 072012 082012 company name member planning team assigned portmore development plan project conducting land use surveys designated special areas development order region serving team leader leader composed submitted weekly progress reports project supervisor identifying anomalies acting liaison community informing community members nature development order project briefing upcoming community consultations input land use data geographic information system gis generation land use maps designated special areas using geographic information system gis national environment planning agency jamaica planning technician 062011 122011 conducting land use surveys designated special areas development order region serving team leader assigned team composing submitting weekly reports project supervisor work undertaken week acting liaison community informing community members nature development order project briefing upcoming community consultations input land use data geographic information system gis generation land use maps designated special areas using geographic information system gis 012011 012011 company name national environment planning agency jamaica planning technician 062010 082010 conducting land use surveys designated special areas development order region composing submitting weekly reports project supervisor work undertaken week acting liaison community informing community members nature development order project briefing planned community consultations 012010 012010 company name jamaica planning intern 082008 102008 company name conceptualizing researching composing presenting proposal conservation historic buildings emancipation square spanish town st catherine jamaica recruiting leading team built environment professionals within organization assist appraise different technical aspects proposal conducting site visits land use surveys spanish historic district interpreted presented data collected surveys using geographic information system gis submitting proposal tourism enhancement fund major aim gain funding undertaking proposed project project gained funding implemented member research team assigned conduct land verification survey windsor heights community central village st catherine tasks involved identifying cataloging land parcels belonging udc recording location current land useland cover land parcels identified using written photographic techniques addition global positioning satellite system gps member planning team assigned caymanas estate development project tasks involved researching documenting number land use alternatives upgrading caymanas estate development plan updating existing land use land cover maps within project areas undertaking mapping using traditional cartographic techniques addition use global positioning satellite system gps geographic information system gis undertaking socioeconomic land use surveys interpreted presented data collected surveys national environment planning agency jamaica planning intern 072008 082008 involved compilation policies kingston st andrew development order participating data gathering analysis efforts development kingston st andrew development order undertaking land use surveys development order region using geographic information system gis update land use surveys 012008 012008 company name 012008 012008 company name 012007 012007 company name memberships affiliations royal institute chartered surveyors rics jamaica institute planners campion college alumni association accomplishments university technology student union award exemplary service director sports 20082009 certifications four general certificate education gce advanced level subjects skills land use basis business operations inspection operations proposals training global positioning gps geographic information system gis survey technician liaison award excellent written verbal communication skills land use planning written verbal recruiting documenting mapping topo progress

AGRICULTURE

intern highlights microsoft word powerpoint excel social media twitter facebook instagram experience january 2016 may 2016 intern create implement strength conditioning workouts spring season monitor weight lifting form technique provide feedback apply knowledge strength training conditioning programs organize prepare equipment daily strength conditioning programs august 2015 december 2015 company name city state fitness intern exposed daily routine fitness specialist client interaction conducted oneonone orientation new members instructed proper use equipment assisted revising programs offered incorporate updated topics created bulletin boards memberofthemonth provided complimentary body measurements maintained facility equipment according health safety standards august 2013 may 2016 company name city state student assistant utilize front rush website enter football lacrosse recruit roster information organize coordinate football recruiting events fall including giving tours provide office support football lacrosse coaches restock office break room supplies may 2013 december 2015 company name city state individually standardized jelly ice cream topping batches checked ph temperature consistency trained operation safety stand sit forklift consistently met quotas packed jelly syrup ice cream toppings plate scapers boxes operated label machine allowing continual operation upkeep education may 2016 baldwin wallace university city state bachelor arts exercise science orthopedic assessment treatment health promotion education exercise science orthopedic assessment treatment health promotion education bw deans award spring 2014 2015 related baldwin wallace university city state professional affiliations pre physical therapy exercise science club activities executive member cru christian organization member phi mu delta iota fraternity skills client interaction forklift health safety standards excel office powerpoint microsoft word recruiting safety website

FITNESS

licensed united healthcare insurance sales agent summary talent identifying customers needs referring appropriate company products services demonstrating ability gain customers trust providing exceptional follow leading increased sales repeated referral business expertise resolving escalated customer service issues quickly effectively solving customers challenges track record assisting customer service sales dept achieving potential using implementing experience increasing sales 1346 goal also interacting levels management improve customer business satisfaction secured 65 shared success awards received several sales agent month awards awarded numerous prizegifts awards consistently meetingexceeding sales goals successfully closed referred products maintained weekly monthly kdm qa scores 100 skills time management effective communication trouble shooting problem solving cloud technology skype proficient microsoft office suite instant messaging web chat negotiating upsell crosssell ability outlook email lotus notes quicken quickbooks experience 092014 102015 licensed united healthcare insurance sales agent company name city state provided services clients changing updating healthcare insurance needs upsellingcross selling variety health insurance products mapd med sup pdps groups individual consumers geared fit healthcare needs assists outbound campaigns ensure customer satisfaction demonstrates prospecting skills meets exceeds sales goals delivers exceptional customers service consumers develop build new client relationships implementing strong people skills product knowledge gaining customers trust building rapport following adhering hipaa guidelines company policy 032014 092014 account executive sales agentfedex account company name city state responsibilities included maintaining deepening existing customer relations made outbound telephone calls engage customers new products services would develop value propositions meet business needs also increasing volume existing customers successfully delivered clients family services implementing well developed sales skills collaboration effective negotiation conducted daily rapport building customers using consultative sales approach maintaining regular contact designated accounts established sales process requirement 092013 032014 licensed united healthcare insurance sales agent company name city state provided services clients changing updating healthcare insurance needs upsellingcross selling variety health insurance products mapd med sup pdps groups individual consumers geared fit healthcare needs assists outbound campaigns ensure customer satisfaction demonstrates prospecting skills meets exceeds sales goals delivers exceptional customers service consumers develop build new client relationships implementing strong people skills product knowledge also gaining customers trust building rapport following adhering per hipaa guidelines company policy 042013 092013 customer service agent company name city state functioned primary resource handling pharmacy pharmacist contacts via telephone ranging routine complex regarding insurance authorization benefits claims general assistance duties performed related resolution adjudicated prescription claims regards member eligibility benefits parameters applied determination prior authorizations overrides exceptions systems deliver exceptional customer able complete calls expeditiously accurately assuranceconfidence accuracy professionalism every memberpharmacypharmacist interaction fastpaced call environment adhering hipaa cms compliance regulations 112008 092012 online customer service sales agent webivr psr ii company name city state received 100 inbound calls daily assisting personal business customers comprehensive website navigation troubleshooting account maintenance establishing online accounts password resets creating user ids clearing cookiescache temporary internet files assisted customers merchants online bill pay issues problems reconciling accounts using quicken quickbooks software utilized multiple screens programs daily educated referred product services types loans insurance savings checkings opened closed accounts issued new replacement atmdebit cards ordered checks issued refunds credits processed cash advances interacted challenging customer issues departments via web chat email resulting first contact resolutions exceptional customer service consistently stayed date company policies guidelines bank regulatory compliances bsa usa patriot act ofac fdic tisa hmda cra 072006 082008 customer service task specialist company name city state made contact creditors new existing clients daily openupdate accounts negotiated account terms clients added updated modified pif creditors client profiles collected processed modified payments ach amounts dates educated advised clients new counter proposals consistently demonstrated effective customer service meetingexceeding quota goals 200 inboundoutbound calls daily collaborating customer care depts amp manager enhance customer service education training business administration devry university charlotte nc business administration 2013 completed various courses seminars customer service call center simulations sales strategies banking terminology teller role lockbox operations goalsetting publicspeaking computer skills banking customer service training certificate wachovia bank na charlotte nc web ivr certificate 2008 central piedmont community college charlotte nc career readiness silver certificate goodwill career development center city state 2001 computer office information systems certificate central piedmont community college city state 2001 high school equivalency diploma central piedmont community college city state 375 skill sets trouble shooting programming aproach banking atm lock box benefits call center clients customer relations customer service training email goalsetting information systems insurance ivr lotus notes messaging microsoft office suite outlook ne negotiation navigation people skills policies problem solving proposals publicspeaking quickbooks quicken rapport building reconciling sales time management trouble shooting website development sales software salesforcecom tapscan public relations software bacons mediasource factiva desktop publishing software photoshop illustrator html

HEALTHCARE

engineering managerquality manager profile results driven mechanical engineer excellent technical analytical communication skills record positive achievement demonstrated extensive participation leadership manufacturing engineering engineering management production management projects additional experience design marketing manufacturing support fabricated metal products used polymer filtration turbine engine gas path seals aerospace industrial acoustic treatments thermal barrier systems four years experience product design manufacturing supervision metallic brush seals used gas steam turbine engines seven years experience design manufacturing engineering aerospace industrial acoustic products developed process electrolytic nickel plating brazing components used semiconductor bases justified specified developed layout supervised construction 20000 square foot metal working plant used manufacturing semiconductor bases developed manufacturing process turbine engine abradable air seals justified specified supervised installation start machine tools furnaces welding equipment adhesive bonding equipment used manufacture turbine engine compressor shrouds main engine auxiliary power unit acoustic treatments designed proprietary equipment use manufacturing porous metal fiber media used filtration acoustic thermal barrier air seal applications oversaw implementation as9100 iso9001 quality management systems managed relocated product distribution activities new york florida areas expertise project management quality management system implementation production engineering management staff development cost reduction process development documentation process improvementsimplification source evaluation selection professional experience engineering managerquality manager may 2000 december 2015 company name city state design build test acoustic silencers industrial aerospace applications provide noise control analysis recommend materials noise control solutions provide technical analysis needed support sales marketing provide sales support electrical mechanical devices distributed allied international responsible shop office functions deland fl facility responsible allieds quality management quality control activities manufacturing engineer project engineer sales engineer product development engineer manufacturing engineering manager april 1980 may 2000 company name city state managed staff 12 manufacturing engineers technicians department responsibilities included development documentation manufacturing inspection processes vendor selection product cost estimating equipment justification design installation tool fixture design facility planning member technetics quality council material review board management corrective action board chairman statistical process control committee supervised development manufacturing capabilities machining welding brazing heat treating metal plating adhesive bonding plasma spraying compliance wide variety commercial aerospace government requirements worked equipment service suppliers develop new manufacturing processes brush seals new products supervised scheduling daily activities employees machine shop seal ring brush seal manufacturing cells provided designs andor provided customers design assistance sintered metal fibers used abradable turbine engine seals acoustic treatments thermal barriers high temperature gaskets compliant spacers collected analyzed data statistical process control improvement audited systems processes iso 9000 compliance developed operator equipment test procedures special process qualifications justified supervised installation inhouse cadcam capabilities managed 18 month time implementation project assistance team arthur anderson consultants project successful reducing product lead times work process inventory 25 stainless steel filter element manufacturing education bachelor science mechanical engineering 1978 rosehulman institute technology city state usa bachelor science mechanical engineering rosehulman institute technology additional management business training stetson university brunswick corporation skills experience autocad microsoft office various erp systems iso9001 as9100 auditing

ENGINEERING

dental hygienist professional summary dedicated energetic dental hygienist total sixteen years experience dental profession focus always provide exceptional patient care counseling motivation patients experience patients ages including medically compromised enthusiastic dental health enjoy educating patients well dental staff members dental care hygiene licenses state florida registered dental hygienist skill highlights nutritional counseling oral cancer screenings smoking cessation preventative care soft tissue management dentrix dental software digital radiographs professional experience dental hygienist september 2015 current company name city state provide optimal dental hygiene care every patient reinforce oral hygiene instructions every patient appointment educate patients periodontal status treatment possibilities potential surgical restorative cosmetic procedures may possibly needed educate patients benefits preventative care fluoride sealants dental hygienist february 2008 august 2014 company name city state assess patients oral health conditions review dental medical histories dental charting periodontal assessment treatment soft tissue management administer local antibiotics fabricate bleaching trays occlusal guards schedule patient appointments dental hygienist june 2006 december 2010 company name city state worked asneeded basis parttime hygienist providing dental care patients well periodontal treatment maintenance exposed developed radiographs recorded conditions diagnosis treatment dentist applied fluoride sealants dental assistant february 2003 june 2005 company name city state provided dental hygiene assistance surgery services cleanings maintained equipment sterilized dental instruments answered phone calls schedules appointments trained new employees back office duties education training master science health sciences 2015 nova southeastern university city state bachelor applied science dental hygiene 2011 st petersburg college city state associate science dental hygiene 2005 florida state college city state certificate dental assisting 1999 tidewater technical institute city state community service

ARTS

assistant secretaryparks rec director summary flexible accounting professional adapts seamlessly constantly evolving accounting processes technologies highlights public private accounting analytical reasoning account reconciliations strong communication skills quickbooks expert budgeting payroll highly dependable selfmotivated fast learner accomplishments initiated use computerized accounting system increased office organization developing efficient filing system updated excel charts worksheets efficient experience assistant secretaryparks rec director september 2014 current company name city state assist secretary daily accounting duties prepare deposits answer phones process mail interact public township employees posting supervisor meeting minutes updating ordinances resolutions create master plan parks rec department monitor parks maintenance issues maintain townships social media accounts various duties special projects assigned administrative assistant july 2009 september 2014 company name city state assist treasurer daily accounting duties prepare process payroll 20 employees entering cash receipts prepare deposits answer phones process mail responsible rental property registration enforcement process assist code enforcement officer scheduling issuing permits interact public borough employees posting council minutes updating ordinances resolutions various duties special projects assigned bookkeeper june 2008 april 2009 company name city state responsible ar ap payroll bank reconciliations prepare deposits summarize daily sales responsible collection accounts receivable prepare customer invoices prepare weekly cash flow report prepare monthly comparative financial statements answer phones various duties special projects assigned bookkeeper december 2007 june 2008 company name city state responsible ar ap payroll bank reconciliations prepare daily deposits summarize daily sales prepare calculate weekly payroll reconciliation intercompany accounts responsible collection accounts receivable prepare customer invoices prepare monthly comparative financial statements various duties special projects assigned team memberteam leader february 2006 december 2007 company name city state supervise train coach sales floor team members prepare team member evaluations ensure ads sales planners set time verify push pulls backstocking zoning completed timely lead sales floor weekly routine completes weekly brand walk identify sales floor opportunities various duties special projects assigned bookkeeper january 2007 october 2007 company name city state assist preparation quarterly payroll tax returns assist preparation individual business tax returns record business activity certain companies using quickbooks various duties special projects assigned remarketing specialist ii june 2005 january 2007 company name city state assist training new remarketing specialists review condition reports determine units retail program request review estimates auctions repairs needed units approve decline repairs retail units responsible reconciliation auction system inventories responsible remarketing repossessed autos auctions schedule units sale auctions including setting sale price authorize repairs 400 units located auctions input invoices auctions transmit sale blocks auctions reconcile auction blocks wells fargo blocks communicate outside reps auctions branches transportation department daily basis various duties special projects assigned accounting specialist may 2001 june 2005 company name city state responsible reconciliation general ledger accounts related specific branches responsible reconciliation preauthorized gl branches responsible specific receivable reconciliations responsible preparation contractual delinquency report assist calculation taxes auto leases various duties special projects assigned payroll administrator august 2000 may 2001 company name city state responsible weekly payroll calculating printing checks 50 employees processing car sales invoices including calculation salesmen commissions posting cash receipts collection past due accounts balancing cash daily various duties assigned accounting specialist january 1999 july 2000 company name city state perform accounting administrative miscellaneous duties assigned assistant controller prepare monitor telephone logs bills prepare billing cornerstone includes insurance billings prescribed forms medicaid billing self pay billing prepare client federal income tax returns reconcile checking savings accounts mrsi edit monitor genesis time system daily basis maintain employee time card files update depreciation schedule quarterly basis assist preparation monthly waiver billing including reviewing billing logs calculating billable hours accounting clerkteller august 1996 december 1998 company name city state prepare fed letter return checks reconcile customer bank statements chargeback overdraft checks proper department prepare collection items customers prepare letters overdraft customers close accounts overdraft regular customers communicate customers phone person bookkeeper march 1994 june 1996 company name city state prepare daily deposits summarize daily sales reconcile cash drawer daily produce productivity reports prepare invoices payment corporate headquarters prepare calculate biweekly payroll prepare complete month end paperwork print bimonthly customer statements responsible collection accounts receivable responsible processing finance applications payments bookkeeper june 1992 march 1996 company name city state analyze budget project expenses provide cost analysis purchase book order supplies maintain general ledger subsidiary books produce fiscal major publisher reports gl reconcile general ledger accounting histories record monetary transactions produce weekly monthly yearly financial reports prepare invoices payment university accounting enter data produce invoices photocopy fax charges prepare student time cards calculate monthly payroll maintain student payroll records maintain inventory system office supplies controlleroffice manager june 1988 april 1992 company name city state calculate prepare payroll 60 employees installed responsible ar ap gl computer filing quarterly tax reports produce weekly monthly yearly financial reports coordinate year end audit monthly budget reports responsible employee reviews education bachelor science accounting susquehanna university city state accounting affiliations pa notary pa state association township supervisors psats taking courses graduate certification psats municipal government academy skills proficient quickbooks budgeting ar ap gl bank reconciliations payroll processing including associated taxes fast learner highly dependable excellent analytical organizational abilities selfmotivated

APPAREL

community advocate summary compassionat e social services professional active listener dedicated working tirelessly clients help resolve mental health issues thrive termseager learn highlights 30 hour domestic violence training customer services training proficient microsoft office excelwordpowerpointpublisheroutlook type 50 wpm leadership training mental health facilitator skilled dv facilitator skilled advocate violence prevention attentive listener sensitive empathetic detailoriented excellent interpersonal skills accomplishments developed 10 member supported partnership helped victims domestic violence get housed gain skills employment ongoing support resulted sustainability experience community advocate february 2015 february 2016 company name city state developed maintained resources walkin clients emergent needs participated additional training requirements effort stay abreast ever changing rules regulations associated various governmental programs interviewed clients pressing issues including safety needs food clothing housing finances employment physical mental health determine nature client need helped identify inner capacities connecting external resources resource systems advocated educated clients housing work barriers prevent housing facilitated cofacilitate community support groups utilizing psycho education module compiled records collects data prepares reports conducted outcome measurements assessment tools organized assisted outreach presentation including resource tabling ensured services adhered confidentiality laws standards principles advocacy based counseling participated community committee teams included task forces event planning provided appropriate group boundaries assist education reach manager program development tracking reporting advocacy based counseling accordance wac 38861a chapter 70123 rcw created partnerships collaborations best suited clients ywca oncall domestic violence advocateintern childrens program ywca 2013 performed crises intervention safety planning conducted shelter intake including screening interviews orientation shelter facilities collected entered client data service data computer system supplied administrative support needed monitored alarms cameras maintains security shelter entrances performed safety modeled explained enforced shelter rules policies procedures communicates donation volunteer supply request appropriately provided secure sound structure activities aligns vision ywca use communication applied principles helped contribute meaningful activities provide outlet creativity fosters ingenuity leadership skills youth ensured shelter neat clean adherence state local health standards supported holistic healing resilience developmental growth childrenyouth impacted domestic violence trauma developed plans implements curriculum children ages 612 years conjunction childrens program manager program staff maintained predictable consistent rhythm program well expectations boundaries guidelines helped childrenyouth develop safety plan build safety skills assisted childrenyouth skilldevelopment adapted changing program needs available work flexible schedule needed partnered parents supporting overall social emotional cognitive developmental health children assisted childrenyouth skilldevelopment develops maintains clean orderly developmentally rich safe program space maintained caseload 15 plus client case loads working strict confidentiality strict time limits consulted professionals regarding treatment specific clients educated clients families regarding community resources developed workable solutions recurring problems individuals families managed caseloads acted advocate client rights provided support homeless clients connected community resources volunteer coordinatorassistant treasurer september 2013 june 2015 company name city state recruited volunteers publicized volunteer opportunities appropriately matching positions volunteers created managed database volunteers participated planning implementation fund raising ideas events assisted keeping financial records pta activities using quickbooks maintained continuous direct communication president treasurer secured signatures necessary documents enforced risk management compliance assist preparation semiannual audits administrative assistant january 2011 january 2014 company name city state answered multilined phones filed documents updated database created documents dispersed various departments churches set presentations powerpoint created prepared materials various events provided data entry took memos sent received correspondence worked various computer programssorted mail increased meeting efficiency developing meeting agendas aintained organized master resident index information files master database retention specialist january 2008 january 2009 company name city state answered received calls timely manner deescalated customer grievances data entry processed payments upgraded sold various packages started transferred disconnected services retained clients made reasonable procedure exceptions accommodate unusual customer requests provided accurate appropriate information response customer inquiries demonstrated mastery customer service call script within specified timeframes maintained uptodate records times developed effective relationships call center departments clear communication worked upper management ensure appropriate changes made improve customer satisfaction built customer loyalty placing followup calls customers reported product issues properly directed inbound calls phone queues improve call flow education bachelors degree human services management 2017 university phoenix city state king human services management progress training ywca domestic violence agency skills administrative support counseling creativity client clients customer services data entry database event planning financial fund raising leadership skills leadership training materials mental health excel mail microsoft office outlook powerpoint publisher word neat cameras policies presentations program development progress quickbooks reporting risk management safety sound phones trauma type 50 wpm vision

ADVOCATE

teacher professional summary looking position use strong passion childrens development together skills experience enable make significant difference also build longterm career opportunities growth keep cutting edge technologies qualifications excellent communication multi tasking skills developed previous experiences excellent leadership skills ability take necessary actions tasks required admirable work ethic team player exceptional communication skills reliable flexible hard working computer skills windows xp powerpoint microsoft word excel outlook quickbooks internet research experience teacher 082013 current company name city state teach united states history civics geography english language literature middle school plan prepare deliver lessons range middle school classes conduct 5 classes one day record monitor student attendance mark work give appropriate feedback pupils devise write new curriculum materials prepare pupils external examinations stanford sol manage pupils behavior classroom school premises administer examinations prepare coursework students class ​ teacher 082009 062012 company name city state implemented instructional activities contributed climate students actively engaged meaningful learning experiences identified selected modified instructional resources meet needs students varying backgrounds learning styles special needs assisted assessing changing curricular needs offers plans improvement maintained effective efficient record keeping procedures provided positive environment students encouraged actively engaged learning process communicated effectively orally writing students parents professionals regular basis collaborated peers enhance instructional environment displayed professional ethical standards dealing students parents peers community office manageradministrative assistant 032006 082009 company name city state provided administrative support department chair 15 faculty members arranged senior thesis defense schedules seniors publish ones passed distinction edited prepared semester schedules faculty calculated gpa prepare certificates students graduating honors trained supervised work study students department provided detailed information parents students inquiring majors concentrations minors within department philosophy religious studies student services assistantadministrative assistant 082004 032006 company name city state processed admission applications include tours site review records scheduling placement iep meeting maintained scheduled annual iep individual education program triennial eligibility meetings processed distributed monthly related service reports quarterly progress reports report cards maintained aspects student records ensure compliance department education worked school divisions state virginia provide information regarding vsdbmhs facility offer assistance following procedure students referred provided parents information regarding regulations governing special education programs children disabilities virginia maintained database accurate disabilities geographical information class list related services state reportable information business managertravel coordinator 031996 062002 company name city state administered salary payments contracted athletic staff processed student payroll controlled maintained recruiting travel campus making sure ncaa guidelines enforced prepared distributed travel itineraries manifest directions team travel arranged travel via chartered flights chartered bus processing bids traveled teams provide assistance teams meals outings last minute arrangements needed compiled financial reports managed travel budgets 46 teams processed game competition contracts processed invoices payment thereafter administrative assistant 091993 031996 company name city state provided administrative support assistant dean school technology processed time sheets thirtyfive work study graduate students interpreted departmental criteria scholarships grants offered via school technology disbursed accordingly verification using ais administrative information system sis student information system organized schedule summer interns education master science education 2017 liberty university city state bachelor science behavioral science may 2009 bluefield college city state skills administrative administrative support budgets communication skills excellent communication contracts database financial reports grants leadership skills lesson plan materials meetings excel outlook powerpoint windows microsoft word multi tasking internet research payroll philosophy policies progress quickbooks record keeping recruiting scheduling teacher team player

TEACHER

director clinical research operations medical science liaison summary accomplished resultsdriven business development professional offers 18 years leadership account management experience integral part fastpaced clinical sales teams strategic thinker proactive problem solver expertise consultative selling territory sales management solutions experience company name city state director clinical research operations medical science liaison 022013 current manage 30 clinical studies revenue stream 2m annually increase site revenue 30k 120k mo first 12 months ranked top 1 clinical research sites patient enrollment europe united states schizophrenia bipolar depression studies 2013 2014 increased monthly revenue 300 implementing aggressive strategic patient recruiting strategies develop expand existing southern california customer base recognized top generator patient enrollment schizophrenic trials exceeding goals 200 2013 2014 reduced organizational operating costs 45 streamlining patient recruitment clinical staff processes saving company 140k first 24 months physician profitability grew form 17k 300k combined studies 18 months increase 1000 company name city state salesbusiness development director 012010 052013 provided full range services accelerating businesses biopharmaceutical medical device energy industries engaged business planning funding strategies provided costeffective timely solutions targeted new longterm business partner prospects closed 3 deals 24 months securing 15m venture capital identified coordinated participated client relationshipbuilding activities meetings cultivated relationships key players private banking venture capital oilpetroleum sectors create ongoing mutually beneficial referral systems established critical alliance canadian venture capital partners within 36 month period fund biosynergs largest energy investment projected 80m identified prospective customers using lead generating methods performing average 60 cold calls per day company acquired canadian private equity group may 2013 recruited citrials director clinical research operations february 2013 company name city state senior account executive 012006 012010 managed regions largest territory performed full sales cycle duties increasing annual sales 60to 7m 2009 106 quota recognized top pd sales generator within rai chain region generated highest sales volume pdhd capital equipment new rai corporate account region 2009 recognized top sales generator extraneal solution increasing sales level 124 2009 alone peak performer achieving 100 quota producing 5m annual sales 2008 achieved 1 position region high producing new corporate account 2009 joined biosynergy partners llc business consultant january 2010 company name city state account executive 092003 122006 managed sales baxters portfolio dialysis products services nephrologists surgeons csuite administrators hospital purchasing managers nursing administrators negotiated contracts strategic pricing involving renal capital equipment disposables managed resources educating physicians nurses patients facilitated resources distribution education technology materials conducted coordinated presentations csuite administrators physician groups involving patient modeling outcomes financial reimbursement provided updates evaluations industry trends legislative initiatives involving chronic kidney disease managed baxters largest sales territory 5 states dialysis centers hospitals performed full sales cycle duties increasing annual sales 23m increase 60 established dialyzer sales largest university account territory increasing overall sales 180 upsold addon services existing customers generating incremental revenue 400k per every 6 months grew customer base 70 35 50 accounts first 18 months promoted senior account executive san diego ca january 2006 ranked top 1 65 sales representatives united states extraneal iv solution sales company name city state financial consultantsales trainer 022002 092003 delivered informational financial sales presentations potential investors build symbiotic client relationships increased monthly sales 45 implementing strategies develop expand existing customer base targeted new longterm business partner prospects closed 4 new deals 18 months higher education industry maintained 85 client retention rate suggesting strategic investment plans based fixed income life insurance equity investing report evaluations trained 75 financial sales representatives leverage lead generation tools increase profitability product placement within prospective clients financial portfolio recruited baxter healthcare account executive run ut territory company name city state senior institutional healthcare representative 012001 022002 products tikosynviagra norvasc lipitor diflucan zithromax managed portfolio six 6 products generated 3m revenue per 12 months achieved 100 quota product surpassed 2001 annual sales quota 119 trained territory sales representatives pfizer portfolio products district regional meetings increased government account base 72 12 months 250k recognized top cardiovascular sales generator southwest region increasing tikosyn sales 400k exceeding quota 207 2001 recruited world financial group lead financial sales team salt lake city ut company name city state institutional healthcare representative 031998 012001 products trovan aricept zoloft diflucan zithromax celebrex launched grew arthritis market startup highest sales volume southwest region increased sales 17m 2000 exceeding quota 159 produced 13m sales 1999 exceeding quota 125 achieved top 10 government antifungal sales generating 15m led coordinated recruitment training new sales representatives promoted august 2000 senior institutional healthcare representative due exceptional leadership skills exceeding institutionalterritory quotas pfizer nationwide realignment offered opportunity relocate utah company name city state professional healthcare representative 091996 011998 met exceeded territory sales targets assigned therapeutic areas demonstrating strong understanding disease states communicated technical scientific product disease management information physicians products aricept glucotrol xl zyrtec cardura trovan diflucan ranked top 5 among 45 new hires powers division recognized top sales generator increasing sales aricept 165 1996 alone expanded territory startup 420k sales developing strategic initiatives formulary acceptance key accounts eg tucson medical center va received 2 consecutive exceeds expectations ratings manger reviews promoted institutional healthcare representative education masters science clinical counseling psychology 2012 capella university city state united states gpa summa cum laude summa cum laude bachelor arts history 1994 brigham young university city state united states minor english associate vp student government skills bilingual spanish read write speak

HEALTHCARE

media consultant professional summary film media public speaking communications production editing staff management summary qualifications awardwinning multimedia professional 14 years wideranging experience film television video production selfmotivated highly reliable work well independently part team proven ability manage multiple projects deadlines tactful diplomatic able build develop small large creative technical teams sophisticated communication skills strong troubleshooting capabilities collaborate well managers external partners effectively develop teams organize workflows pre postproduction seeking opportunity leverage diverse skills contribute success creative teams skills ms word excel outlook powerpoint internet social media savvy editing final cut seven avid adobe premiere production scheduling budgeting script review breakdowns movie magic administrative scheduling adobe premiere script arabic staffing avid stories budgeting time content management clients video delivery video production documentation videography editing workflow fluent english film french fundraising hebrew invoicing director magic marketing media production excel outlook powerpoint ms word negotiations communicator camera photography presentations pricing processes public relations public speaking speaking read work history 012017 current company name – city state partner videography photography production service focused lifestyle presentations pitch range services potential clients maintain effective professional relationships people diverse backgrounds meet industry representatives media partners liaise clients negotiate pricing responsible product delivery invoicing create maintain production schedules optimize staffing manage daytoday workflow including video photography production define ensure guidelines best practices processes followed team providing support expertise obtain necessary licenses documentation location shoots identify productionrelated problems implement appropriate solutions media consultant 012010 072015 company name – city state directed public relations campaigns developed media plans director wellknown grassroots media production distribution organization organized fundraising public speaking tours directed line produced featurelength film coordinated staff set created adhered shooting timetable managed production staff filmed translated interviews collaborated executive producers production decisions fundraising marketing set engagements us europe speaking tour promote film 072006 072009 company name – city state communicated newsroom producers video production managers plan develop content strategies consistently met shooting editing production deadlines gathered shared information quickly calmly tight schedules constantly changing situations filmed live events conducted interviews put together news packages edited footage published content online operated camera single multiplecamera productions successfully persuaded interviewees tell personal stories regional audience education film media production 092016 new york film academy city state work history 012017 current company name – city state partner videography photography production service focused lifestyle presentations pitch range services potential clients maintain effective professional relationships people diverse backgrounds meet industry representatives media partners liaise clients negotiate pricing responsible product delivery invoicing create maintain production schedules optimize staffing manage daytoday workflow including video photography production define ensure guidelines best practices processes followed team providing support expertise obtain necessary licenses documentation location shoots identify productionrelated problems implement appropriate solutions media consultant 012010 072015 company name – city state directed public relations campaigns developed media plans director wellknown grassroots media production distribution organization organized fundraising public speaking tours directed line produced featurelength film coordinated staff set created adhered shooting timetable managed production staff filmed translated interviews collaborated executive producers production decisions fundraising marketing set engagements us europe speaking tour promote film 072006 072009 company name – city state communicated newsroom producers video production managers plan develop content strategies consistently met shooting editing production deadlines gathered shared information quickly calmly tight schedules constantly changing situations filmed live events conducted interviews put together news packages edited footage published content online operated camera single multiplecamera productions successfully persuaded interviewees tell personal stories regional audience languages fully fluent english arabic proficient hebrew french read write speak skills ms word excel outlook powerpoint internet social media savvy eediting final cut seven avid adobe premiere pproduction scheduling budgeting script review breakdowns movie magic administrative adobe premiere arabic avid budgeting content clients delivery documentation editing fluent english film french fundraising hebrew invoicing director magic marketing media production excel outlook powerpoint ms word negotiations communicator camera photography presentations pricing processes public relations public speaking speaking read scheduling script staffing stories time management video video production videography workflow additional information filmfestivals united nations associations film festival unaff 10th aljazeera international film festival kuala lumpur film festival harlem international film festival manhattan film festival nyack film festival yonkers fest film festival yofi selectedawards aloha accolade award honolulu international film festival humanity spirit award worlds international film festival twiff audience award bellingham human rights film festival audience selection award uno port art films

CONSULTANT

information technology specialist summary twelve years experience providing high quality consulting technical assistance home business end users field service technician since late 2004 able install repair maintain many types point sale register equipment well servers networking related peripherals ability integrate computer skills customer support experience related education thrive exceed technical business customer expectations long time hobby mine demonstrating electronics retail stores really enjoy instore demonstrations direct sales training sessions employees continuing improve important feel professionally certified comptia lexmark hewlett packard microsoft fujitsu ic³ eta fema bodies allows think outside box create custom solution best fits clients needs highlights exceptional telephone etiquette vast technical knowledge troubleshooting proficiency dhcpdns ethernet firewall proficient comptia net accomplished mobile devices technical help desk experience database servers excellent problem solving skills microsoft office specialist drive duplication imaging knowledge adept troubleshooting accomplishments multiple technical awards work performanceconsistently received 100 rate customer satisfactionoversaw decrease average daily help desk tickets almost 100 work experience information technology specialist 022012 current company name city state service maintain numerous makes models types equipment including client servers workstations laptops peripherals install maintain cctvdvr camera systems servers network rackspatch panels voip bdr data recovery systems familiar storagecraft datto veeam intronis business class cloud backup solutions offer business assessments ranging dlp best practices wired wireless network infrastructure audits finrahippapci compliance audit testing currently provide support 480 windows based devices 44 windowsvmware servers systems administrator 092008 052012 company name city state responsible maintenance 55 windows variant based workstations dell precision server ibm xseries blade server telephonyvoippots systems t1network troubleshooting multibuilding environment well providing end user assistance training sales service management teams manage windows server 2003 active directory policies maintain autobase crm database reynolds reynolds repair order writing system maintained wifi network technicians use toyota technical services performed preventative maintenance laser dot matrix printers responsible coordinate purchase install new technology assist outside vendors technology related needs assisted used car manager taking photographs uploading website overlay information photos field service technician ii 122009 102011 company name city state perform field service work ibm servers ibmlenovo desktops ibm pointofsale pos equipment well repair lexmark monochrome color laser printers responsible repairs diagnosis brands linksys symbol nortel baystack zebra datalogic kronos hp ivr systems ateb rx responsible install troubleshoot networking equipment ranging wired switches wireless access pointssetup troubleshootrepair ibm pseries rs6000 servers peripherals breakfix technician escalation responsible company vehicle maintenance scheduling rma returns numerous sla contracts full van inventory 247 oncall position overnight priority calls territory senior technician successfully trained new employee kodak imaging expert field marketing specialist 032006 122009 company name city state responsible engage train sales associates customers large retail stores organizing training events presentations role playing demonstrations tasked increasing consumer brand awareness selling demonstrating kodak products merchandising organizing kodak camera peripheral displays assisting fourth quarter black friday sales events rewarded year sales figures totaled surpassing sales goals enjoyed demonstrating kodak everyone knows kodak products simple use yet produced superior photographs prints images merchandising marketing specialist 102005 122007 company name city state worked several divisions actionlink concurrently merchandising marketing training instore marketing merchandising sales technical hardware services dell sprint logitech garmin set planograms pog live units security sensitive equipment selfmanaged drove vehicle recorded mileage received shipments home position required extensive planning set could begin digital imaging specialist 082005 032006 company name city state retail sales digital 35mm dslr cameras accessories helped promote brand awareness targeted brands new features cameras trained customers digital camera features specifications provided handson demonstrations short photo seminars anyone interested assisted prepping store black friday sale promotions starting 330am always completed sale walking customer register thanking business inviting come back purchase show many seasonal position q4 overstock march business machines sales associate 092002 072005 company name city state retail sales computers office supplies electronics related peripherals assisted customers printers monitors desktop laptop computers gps digital cameras able assist departments store ran copy center associates called made cardboard bales used pallet jacks responsible repairing customer computers instore worked store computer technician easy tech program rolled asked management assist taking proper inventory nearby store plagued inventory discrepancies later tasked district management assist final stages building planogramming stocking monticello ny staples location received numerous pins signify outstanding customer service reported corporate education ge residential energy auditor energy management systems technologytechnician technology 2014 ashworth college city state usa gpa delta epsilon tau honor society alumni society delta epsilon tau honor society alumni society undergraduate certificate computer information management computer technologycomputer systems technology online courses technology 2010 ashworth college city state usa associate arts sciences aas business administration management operations business management club 2009 suny orange city state usa business administration management operations business management club skills sales software salesforcecom tapscan cms joomla wordpress desktop publishing software photoshop illustrator plethora hardware repair diagnostic skills experienced desktop support trainer

INFORMATION-TECHNOLOGY

business development manager summary energetic motivated organized sales representative results oil gas industry accomplished professional strong background technical sales product development highlights excellent communicator excellent sales techniques strategic account development exceptional customer service skills upselling consultative selling relationship selling skilled multitasker proven sales track record accomplishments created strategies develop expand existing customer sales resulted 30 increase monthly sales increased revenue 42 2015 collaborated prospective clients prepare efficient product marketing strategies drive business development increased sales volume adding 8 new accounts assigned territory experience business development manager jun 2010 feb 2012 company name city state increased overall product line sales 32 overall increased overall sales revenue weatherford baker hughes 40 responsible sales within high temperature high pressure applications secured sales contracts baker hughes halliburton weatherford resulting profit increasing 21 global sales manager jan 2009 jan 2016 company name city state created strategic sales plan allowed product development increase profit margins 14 increased revenue 20 within 1 year building strengthening relationships existing customers established office calgary defined territory effectively led outside sales team houston calgary technical sales representative key account team leader jan 2005 jan 2016 company name city state increase sales within accounts 200 developed managed sales 9 million dollar account largest single account oilfield business group created presented sales seminars outlining products capabilities engineering manufacturing management supervisors qualifications highly effective consistent contact superior customer service building instant rapport relationships decision makers levels superior multitasking organization time management skills consistent assertive closer top performer throughout sales development professional demeanor communicating individualsgroups demonstrating ability relate clear concise manner proven success sales oil gas products services various individuals groups experience tactical business planning competitive intelligence prospecting strategic marketing closing business development manager texas jan 2001 jan 2016 company name city state developed maintained accounts growing overall sales revenue added new accounts totaled 1million dollars new business ongoing testing new elastomer compounds esp artificial lift clients sales presentations pinpoint technical performance benefits education bachelor science communication disorders university houston houston texas communication disorders marketing courses university houston business courses university houston skills benefits business planning closing competitive intelligence concise contracts clients customer service marketing office multitasking oil outside sales presentations product development profit rapport sales sales development sales plan seminars strategic strategic marketing time management

BUSINESS-DEVELOPMENT

executive director executive profile visionary executive director excels marketing communication demonstrated ability development resultsdriven strategic comprehensive marketing public relations plans managing levels multiple projects including budgeting administration skill highlights leadershipcommunication skills strategic planning project management budgeting expertise selfmotivated marketing public relations print broadcast web social media communication core accomplishments managing editor academic varsity informal history morningside college interdepartmental honors program 2002 morningside college press keynote speaker quota international sioux city annual eighth grade honors luncheon march 2006 march 2007 professional experience executive director may 2013 current company name city state responsibilities related writereditor position chief writereditor responsible writingediting content organizational publications including development production public relations materials web sites beaheroforkidsorg wordshurttooorg newsletters publications educational materials example fall 2014 newsletter available maintains updates web sites coordination volunteer webmaster ensures overall message aligns vision mission goals center public awareness community relations oversees development implementation comprehensive outreach education awareness programs community maintains develops relationships community organizations agencies governmental funding bodies media others represents center community serves primary spokesperson chief liaison local media presents regularly community groups organizations work center see examples press releases media coverage major responsibilities administrative leadership reports directly works board directors ensure sustainability growth 501c3 organization oversees staff two fulltime two parttime persons strategic planning works board directors develop centers strategic plan policies procedures responsible implementation fiscal facility management responsible ensuring sound fiscal practices line generally accepted accounting principles gaap 501c3 regulations followed administers centers programs within budgetary provision provides comprehensive grant management works staff ensure financial program reports funders timely accurate oversees maintenance facility procurement equipment personnel management responsible recruitment employment supervision professional development evaluation staff volunteers ensures job descriptions developed regular performance evaluations held sound human resource practices place program oversight support program supervision supports program staff needed ensures programs operating appropriately alignment vision mission goals center program development working board maintains shared vision organization appropriate goals strategies achieve mission provides leadership developing programs organizational financial plans maintains acceptable standards professional practice center ensures ongoing accreditation national childrens alliance program evaluation responsible evaluation programs overall evaluation center including ensuring appropriate accurate collection data analysis data fundraising development conjunction board develops comprehensive fundraising plan secures financial support individuals foundations corporations develops maintains ongoing relationships major donors grant funders oversees participates fundraising community awareness events private contributions increased 71 fy 2015 fy 2014 executive director september 2008 april 2013 company name city state responsibilities related writereditor position marketing publications oversaw development communications including web site content email social media messages quarterly newsletter oversaw conducted event marketing served managing editor association publications including oversight volunteer staff writers wrote policy papers web content news releases documents needed community outreach advocacy oversaw policy education public outreach social media relations served public face association responsible maintaining consistency message branding working improve postdoctoral experience successes included limited npas recommendations adopted national institutes health nih national science foundation nsf recently white house office science technology policy npa garnered attention postdoctoral experience washington post new york times leading publications establishment international consortium research staff associations led npa representatives united kingdom ireland south africa major responsibilities leadership reported directly works board directors ensure sustainability growth 501c3 organization oversaw staff two fulltime one parttime persons strategic planning worked board directors develop associations strategic plan responsible implementation plan recently new fiveyear plan developed 20132017 program management developed programs benefit support associations diverse constituencies leads staff volunteers implementing programs including limited associations annual meeting annual board retreat events fundraising engaged fundraising activities included limited fundraising campaigns grant writing donor cultivation worked build culture giving within served community fiscal management oversaw accounting according generally accepted accounting principles gaap line 501c3 regulations including limited following grant management payroll general ledger financial statements development annual budgets public relations staff writer january 1999 august 2008 company name city state position chief writer editor photographer oversaw external internal communications served editor chief writer photographer news releases alumni magazine morningsider enewsletter move conducted interviews alumni faculty staff regular basis marketing oversaw marketing efforts marketing research including leading integrated marketing team development production television radio commercials print advertising major responsibilities served presidents researcher writer colleges strategic plan oversaw office foundation grant development served colleges main grant writer successful fundraising included limited worked closely faculty develop seek funding new programming example worked professors mathematical sciences department developing programming writing submitting proposal national science foundations sstem solicitation 600000 proposal funded february 2009 served committees task forces assigned president major responsibilities supervised office public relations staff five responsible ensuring continuation consistent media coverage effective marketing efforts served spokesperson college established foundation grant development new office college served colleges main grant writer served presidents chief writer major responsibilities oversaw external internal communications served editor chief writer photographer alumni magazine morningsider enewsletter move oversaw marketing efforts marketing research including leading integrated marketing team development production television radio commercials print advertising worked closely admissions develop implement marketing campaigns recruiting students colleges enrollment increased 57 percent 2001 2006 led marketing efforts colleges 20022008 capital campaign including development production publications campaign video served point person public launch event october 2004 campaign began goal 20 million 2002 raised 42 million conclusion oversaw redesign ongoing maintenance college web site including major redesigns 2003 direction team 20 web editors thereafter managed staff four eight assisted special event planning needed major responsibilities included writing news releases copy brochures articles alumni magazine writing assigned coownermanager january 1974 january 1999 company name city state managed business facilities serving accountant overseeing customer service marketing efforts relevant proficiencies experienced conducting interviews sensitive culturally aware manner experienced communication written materials experienced presenting teaching large audiences see education ba spanish 1999 morningside college city state us ba english emphasis writing spanish minor mass communications morningside college sioux city iowa 1999 leadership bellevue university leadership bellevue university omaha neb january 2008 languages emphasis writing spanish minor mass communications professional affiliations working board maintains shared vision organization appropriate goals strategies achieve mission provides leadership developing programs organizational financial plans maintains acceptable standards professional practice center ensures ongoing accreditation national childrens alliance publications hear child hero kids words hurt npa testimony regarding status women color stem national postdoctoral association available nih biomedical working group notod johnson phillips c fonsecakelly z fowler g gelhaus taylor future science united states case supporting invisible researchers johnson phillips c 2008 advantages challenges small private colleges masters thesis omaha bellevue university johnson phillips c gelhaus ho j pohlhaus j presentations foothills child advocacy center helping child victims first presbyterian church spring gathering luncheon charlottesville va march 21 2015 foothills child advocacy center proposal action leadership charlottesville charlottesville va november 20 2013 finding postdoc match career goals city university new york cuny career research symposium new york ny february 1 2013 panelist society association effort foster research integrity national academies committee responsible science ensuring integrity research process washington dc august 14 2012 panel moderator launch international consortium research staff associations icorsa european open science forum dublin ireland july 13 2012 using data inform policy recommendations strategic planning association institutional research airnsfnational center educational statistics nces national research data institute washington dc july 12 2012 future stem graduate education postdoctoral training national science foundation nsf directorate education human resources division human resource development joint annual meeting alexandria va june 14 2012 finding postdoc match career goals howard university 2012 preparing future faculty pff summer institute washington dc june 8 2012 expanding crossdisciplinary dialogue postdoctoral community workshop organizer session facilitator national science foundation arlington va april 2324 2012 practical tips effective mentoring handholding required need mentoring relationships environmental protection agency raleigh nc january 3 2012 comments general postdoc issues national academies nas committee review state postdoctoral experience scientists engineers washington dc december 13 2011 leading innovation discovery workshop organizer session facilitator national science foundation arlington va september 19 2011 postdoctoral trends perspectives selection training support graduate career consortium stanford university stanford ca june 23 2011 presentation regarding postdoc workforce issues national institutes health nih biomedical research workforce working group advisory committee nih director copresented zoe fonsecakelly phd chair npa board directors nih bethesda md june 21 2011 facilitating postdoc womens advancement academic career pipeline oregon state university corvalis may 27 2011 postdocs federal initiatives title ix 2011 npa annual meeting bethesda md march 26 2011 postdocs title ix plus promising practices 2010 nsf advance workshop alexandria va november 8 2010 postdoc women national academies committee women science engineering medicine cwsem meeting washington dc november 4 2010 lets talk broadening participation social behavioral economic sciences postdoctoral community workshop national science foundation arlington va organizer session facilitator october 29 2010 epscor mentoring plan npa core competencies idps arkansas science technology authority epscor annual meeting little rock ar october 4 2010 remarks national academies committee research universities reception washington dc september 21 2010 feeling invisible postdoctoral experience university florida gainesville fl september 13 2010 npa help maximize postdoc experience society study reproduction annual meeting copresenter philip clifford phd milwaukee wis july 31 2010 early career researchers survey project human resources expert panel facilitatorconsultant national science foundation division science resources statistics july 13 2010 thinking longterm keys successful postdoc university south dakota vermillion sd april 12 2010 thinking longterm incorporating core competencies postdoc experience brown university providence ri february 25 2010 makes successful postdoctoral program cedarssinai medical center graduate program biomedical science translational medicine los angeles calif february 9 2010 npa core competencies university virginia lunchtime postdoc seminar charlottesville va november 2009 makes successful training program national institute drug abuse nida research training directors meeting sustaining training programs 21st century bethesda md november 2009 npas perspective core competencies group graduate research education training great postdoctorate leaders section annual meeting innovation optimization graduate student postdoctorate learning development st louis mo october 2009 leadership styles conflict management npa committee leadership institute bethesda md october 2009 state postdoctoral researcher today cancer biology training consortium cabtrac cancer biology chair directors retreat clearwater beach fla october 2009 every postdoctoral scholar know howard universityuniversity texas el paso utep annual institute postdoctoral preparation el paso texas september 2009 mentoring plans postdoctoral associates national science foundation nsf division human resource development hrd 2009 joint annual meeting jam washington dc june 2009 every postdoctoral scholar principal investigator know national postdoctoral association core competencies university nebraskalincoln research fair lincoln neb april 2009 general presentation npa postdoctoral issues postdoctoral young investigator networking brunch american society nutrition asn scientific sessions experimental biology 2009 new orleans la april 2009 last link postdoctoral experience national science foundation cosponsored division graduate education office international science engineering division biological infrastructure arlington va january 28 2009 leadership seminar leader morningside college leadership academy march 2008 costeffective surveys public relations society america prsa counselors higher education che senior summit washington dc april 2007 keynote speaker quota international sioux city annual eighth grade honors luncheon march 2006 march 2007 skills marketing marketing accountant customer service receptionist retail sales teaching advertising internal communications marketing research print advertising print campaign public relations basis maintenance fundraising accounting gaap strategic planning event planning million recruiting branding budgets community outreach financial statements general ledger leads media relations payroll program management project management collection community relations financial support liaison personnel management procurement recruitment acrobat adobe indesign ap ar biomedical civil site conflict management content management content management systems database database management excel human resources indesign jam leadership development learning development mac mentoring microsoft word nas network attached storage networking od optimization organizational development photoshop pipeline powerpoint quota site design statistics time management training training programs word

PUBLIC-RELATIONS

sr home mortgage consultant wells fargo advisors summary accomplished resultsdriven team player 20 years experience financial services extensive broad expertise banking finance investments insurance relationship management demonstrated proficiency new business development across business lines skills solid communication interpersonal time management organizational leadership skills experience company name may 2015 sr home mortgage consultant wells fargo advisors city state •building solid relationships referral partners wells fargo advisors team members developing presenting value proposition creating presenting lead identification strategies receiving customer referralsleads financial advisors converting referralsleads mortgage loan applications remaining accountable referral partner customer others aspects mortgage financing process main responsibilities include •relationship management instrumental initiating developing managing relationships wells fargo advisors effort partner financial advisors referrallead generation sales •markets sells wfhm mortgage products new existing wf customers using established inbound outbound cold calling techniques partnership financial advisors quality assurance •ensures loan salability prospecting customers meet loan qualifications standards andor correctly interpreting underwriting guidelines policies central point contact •acts primary source contact mortgage customer financial advisor throughout loan process including rate quotes locks loan originations pipeline management company name march 2013 may 2015 sr home mortgage consultant city state provides consultation regards home financing education borrowers available mortgage financing products process · business via corporate relationships direct consumer marketing third party relationships wells fargo corporate relocation consulting · completing loan structuring pricing loan locking loan rates pipeline review accordance wfc policies procedures · depth knowledge investor regulatory guidelines fha va fnma fmlmc company name april 2010 may 2012 financial advisor city state developing book business order meet exceed required performance hurdles · effectively sourcing prospecting clients capitalizing referrals assessing customer needs referring customers appropriate service provider executing highly customized solutions meet clients needs · recommending investment products services suitable prospects clients based objectives resources time horizon risk profile preferences · balancing investment growth referral activities customer follow prospect building administrative compliance personal growth development according dayto day longerterm plan · planning managing resources time people budget · seeking expertise specialists appropriate identify planning investment strategies client · establishing maintaining relationship management team informing management circumstances require supervisory attentionapproval per compliance guidelines polices · completing mandated training assessments performance goals continuing education requirements company name august 2008 february 2010 vice president wealth advisor ii city state responsible identifying prospective clients minimum 1mm investable assets utilize profiling based approach wealth planning orientation meet clients overall present future wealth management needs prepare presentations follow client contacts refer sale products services including portfolio management private banking trust estate services insurance well services available across wells fargo franchise serve relationship manager coordinating trust officers investment managers private bankers financial consultants wealth management specialists insurance specialists contacts across wells fargo deliver fullservice wealth management key accomplishments § completion wells fargo wealth advisorthe private bank foundation company name april 2007 august 2008 vice president senior business relationship manager city state responsible soliciting maintaining account relationships multifaceted businesses annual gross sales 25mm serve relationship manager existing clientele providing ongoing financial consulting · assess commercial loan deposit needs current prospective clients analyze secure suitable credit wells fargo bank products services key accomplishments § completion wells fargo business banking college commercial credit § medallion stamp certification x02093532609 § authorized lending limits § final approval wires processed fts new 1000000 § lending new 50000 lending existing 100000 § lending incremental 50000§ concurrence 1000000 § concurrence area caution 250000 § operating exposure 100000 § rcs authority dod exception wire transfers 100000 ach authority 100000 company name november 1996 april 2007 senior national home mortgage consultant city state responsible mortgage origination focus relationships employee mortgage programs fortune 500 companies affinity groups andor portfolio retention depth knowledge investor regulatory guidelines fha va fnma fmlmc develop manage relationships external internal clients leaders club team lead § 2006 1st mtg funded units 156 30520799 avg ln amt 195646 § 2006 2nd mtg funded units 43 1873377 avg ln amt 43566 § 2006 revenue 59011047 revenue bps 19335 noi 23596747 § 2006 centralized retail referrals cross sell top alliance bank referrals 382 § 2005 1st mtg funded units 161 34183691 avg ln amt 212321 § 2005 2nd mtg funded units 54 2491738 avg ln amt 46143 § recognized 1 home equity sales 2002 2003 corporate wells fargo § recognized 1 lender paid mortgage insurance education minnesota state university 1988 bachelor science business administration city state additional information safe mortgage nmls 533306 inactive licenses · series 7 66 63 · life accident health insurance ·

BANKING

engineering lab technician summary obtain position field electronics company offers opportunities advancement based strong technical skills work performance skills construct test troubleshoot acdc circuits determine voltage current resistance power calculations measurements identify electronic components schematic symbols utilize oscilloscopes measure ac frequency proficient soldering troubleshoot identify faulty capacitors inductors transformers skilled use hand tools repairing installing electronics create circuits multisim cad software assembledisassemble pcs electronics component level familiar c c java script sql visual studio microsoft team foundation microsoft test manager tera term gshell linux osi studied understand programmable logic controllers digital communications fiber optics understand different types transmission lines twisted pair utp shielded pair coaxial proficient microsoft word excel powerpoint access outlook strong oral written communication skills adapt new technology accelerated rate experience engineering lab technician jan 2014 jan 2016 company name city state run software tests physical checks beverage qa tests new technology developed build test cases new software builds perform regression functional smoke testing use refractometers test brix use oscilloscopes test wave patterns circuits support different platforms software installation light plumbing testing trained beverage quality test tools including refractometer oscilloscope function generators multimeters basic hand tools run various test cases new platforms ensure stability units field release responsible mechanically troubleshooting lab fixtures within freestyle platform calibrate alpha beta prototype units perform optimal expectation work closely software developers testing strategies implementation software microsoft test manager write test cases create bugs software development microsoft team foundation server add tasks pbis tera term software application provide sshserial connection linux platform devices gshell software view modify sub machines engineering validation test technician jan 2012 jan 2014 company name city state test validate new technology automotive manufacturers run environmental tests infotainment devices build various wire harnesses testing equipment operate thermotron chambers test stability head units perform continuity tests wiring assemblies run xaxis yaxis zaxis vibration tests test dvd cd gps usb ipod infotainment devices manufacturers specifications electromechanical technician jan 2010 jan 2012 company name city state build calibrate 9500 series mercury porosimeter instruments build 2020 series chemisorption physisorption instruments electromechanical assembly assemble pc boards use hand tools build calibrate test entire units completion troubleshoot components failures occur unit boards assemble plumbing servo valves drivermall specialist jan 2001 jan 2009 company name city state drive maintain 30 ft pumper truck interact service customers daily basis handled complicated machinery constantly education training associate science degree computer electronics engineering technology 2013 itt technical institute city state computer electronics engineering technology bachelor science degree electronics communication engineering technology september 2013 electronics communication engineering technology maintained average every quarter since enrolling obtained highest honors certificate every quarter 37 publications mki waste oil systems steve brawley ceo mki waste oil systems 678898 2283 skills alpha automotive basic c c cad cd oral dc dvd electronics fiber optics functional gps hand tools java script linux logic machinery access excel outlook powerpoint microsoft word multimeters oscilloscopes oscilloscope osi plumbing quality qa repairing ssh software developers software development software installation soldering sql test tools transformers transmission troubleshoot troubleshooting usb view visual studio wiring written communication skills

ENGINEERING

program manager highlights microsoft office word access excel outlook powerpoint advanced gfebs windows xp professional intermediate windows vista beginner cprcombat lifesaver intermediate experience june 1999 current company name program manager september 2006 company name city state salary 54000 hours per week 40 army aviation maintain accountability aviation health safety budget 6 different divisions 23 subdivisions compile fiscal financial isr reports two facilities aviation assets nebraska insures needed plans materials tools available needed stock obtained supply locations inspect monthly obligation plans stanfins reports gfebs afcos accountability avoid overobligating sustain constant program schedules status provide accurate information state aviation officer chief staff establish rules regulations controls ensure complete accuracy program execution develop future fiscal year operating program plans include variations fuel personnel costs flight hours maintenance weather execution executed 999100 every fiscal year 35m 3 airframes 17 aircraft utilized logistics modernization program lmp order processing inventory management customer service acquisition created maintained updated automated standard operating procedures sop compiles data reports projections flow charts graphs missions completes presentations adobe microsoft company troop battalion commanders routinely edits content grammar style presentation multiformatted documents technical visual information improve intended audiences interpretation acceptance topics presented creates databases spreadsheets reflect accountability items funding budget analytical statistical information utilized various programs conduct research future productions equipment assisted maintenance officer completing 4610rs required begin production aasf 2 grand island maintains kirs key control program completes funding requests prweb typing monthly obligation plans trackingcutting orders obligatingdeobligating funds afcos analyzed funding aftps sftsp tc 1210 dfas 371002008 assists state aviation safety officers colorado utah minnesota comsec quality control complications coordinates delivery status repair andor pickup equipment supported units maintenance shops network database passes workers instructions received supervisor demonstrates proper work methods starts work insures needed plans blueprints materials tools available needed stock obtained supply locations guides assists workers performing repair work performs functional tests analyzes performance malfunctions removes installs tests maintains modifies performs alignments troubleshoots electronic electrical mechanical hydraulic assemblies modules interconnecting cables variety combat tactical electronic communication navigation securecomsec equipment include fm uhf vhf ky58 kit1c sincgars dopplergps high frequency arc220 afcs system vor iff transponder gyros huds cis vsi night vision goggles wiring utilizes integrated family test equipment ifte built test equipment bite validators break boxes bob fault isolation verification adjustment assemblies systems circuit cards components wiring electronic modules experienced working fast paced environments demand organizational personal professional skills honorable principled poised situation detail oriented resourceful completing project multitasking proficient databases presentations logistics word processing may 1998 current company name grade level e4 salary 300month quality assurancetechnical inspector maintains files records 24 uh60a blackhawk 14 ch47 chinook helicopters inspects avionicselectronic work completed microsoft office windows xp professional created network database maintained calibrated systems test equipment battalion ensured work requests properly routed repair facility installed ullsa servers uploaded entire new program aircraft fleet utilized c ancds apply cryptic information compiles data reports projections flow charts graphs missions include secret completes presentations company troop battalion commanders coordinates delivery status repair andor pickup equipment supported units maintenance shops network database completes presentations statistical data adobe microsoft powerpoint furnishes assistance supervisors production problems work planning creates maintains updates automated standard operating procedures sop publications uses specialized test equipment carry phases avionic electronic installation maintenance repair operational testing base stations remote transmitters flight systems flight controls receivers communication navigation countermeasure mobile equipment planned organized led seven downed aircraft recovery missions programs schedules establishes priorities routine maintenance unscheduled maintenance combat damaged systems repair equipment initiates updates closes files records reports according applicable regulations technical manuals installs new communication navigation systems assigned aircraft performs maintenance troubleshooting repair systems ensuring operational capability electronic electromechanical systems equipment maintains installs repairs secret level comsec equipment include encoding encrypting radios loading frequencies sincgars radios ensures systems equipment reliable parts available needed plans organizes work provides guidance assistance peers lower enlisted insures needed plans blueprints materials tools available needed stock obtained supply locations guides assists workers performing repair work checks work progress finished compliance supervisors instructions work orders established shop procedures work sequence procedures methods deadlines directs advises workers follow supervisors instructions tomeet deadlines performs functional tests analyzes performance malfunctions removes installs tests maintains modifies performs alignments troubleshoots electronic electrical mechanical hydraulic assemblies modules interconnecting cables variety combat tactical electronic communication navigation securecomsec equipment include fm uhf vhf ky58 kit1c sincgars dopplergps high frequency arc220 afcs system vor iff transponder gyros huds cis vsi night vision goggles wiring utilizes integrated family test equipment ifte built test equipment bite validators break boxes bob fault isolation verification adjustment assemblies systems circuit cards components wiring electronic modules experienced working fast paced environments demand organizational personal professional skills honorable principled poised situation detail oriented resourceful completing project multitasking proficient databases presentations logistics word processing excelled e7 position e4 18 month deployment iraq march2006september2007 received numerous medals include good conduct medal army accommodation medal bronze star medal education us may 1997 malcolm high school city state bachelors degree aeronautical engineering embryriddle aeronautical university city state aeronautical engineering mba additional information top secret security clearance tsci fcc license skills adobe army blueprints budget c c cables charts content cpr customer service databases database delivery detail oriented fast financial functional funds gps graphs inspects inspect inspector interpretation inventory management logistics materials mechanical access excel microsoft office outlook microsoft powerpoint powerpoint windows windows xp word multitasking navigation network organizational personnel presentations progress publications quality control quality assurance repairs research safety fm servers sop spreadsheets supervisor technical manuals test equipment troubleshooting typing uhf vhf vision vista wiring word processing

AVIATION

vp digital media services content distribution professional summary crossfunctional product operations technology leader executing intersection media multi channel distribution services consumer transformation leadership skills work history 012009 012010 vp digital media services content distribution company name – city state led saas file based workflow post production editing packaging distribution content servicing pl clients including sony pictures entertainment paramount pictures warner bros walt disney studios completed 800 terabyte infrastructure workflow process design across encoding transcoding delivery platforms facilitate library migration hd content facilitated customer content launches sell thru platforms apple germany apple france xbox playstation networks amazon distribution channels including att mobile directv 012008 current independent contractor company name – city state led walt disney interactive media group technical operations shared services organization internet startup commercial grade internet infrastructure platform engineering services provider fueling 3x audience growth 85 million unique visitors month revenue global product fantasy games toontown mmrpg disney broadband espn motion disney stores mobile mvno service ecommerce offerings espncom disneycom abcnewscom abccom disneyworldcom disneystorescom strategic planningexecution delivered playboys integrated digital content factory launching video download offering affiliate model audience growth playboycom scalable content productionpostproduction distribution services establishing lead position omni channel media consumption across print dvd online broadcast mobile location based entertainment innovation launched espn motion infrastructure pioneer product ad supported rich media delivery established global best class multi channel customer contact center network services infrastructure hyper growth stage capital one financial corporation powering scale 700 employees 22000 3 million account holders 30 million across multiple continents operational efficiencyeffectiveness renegotiated network application software maintenance support agreements standardized virtualized consolidated infrastructure environmental footprint slash bottom line costs 30 leveraged implemented itil best practices framework open source technologies process reengineering programproject management methodologies increasing availability metrics 9999 maintaining flat fte counts team building collaboration established global product development support model video download subscription business across engineering product development qa technical operations marketing finance japan uk us maintained retention levels less 6 clear mission matching right resources right roles progressive job families succession planning rewardsrecognition programs cross training built communication triads business operations facilitating prioritization across 60 geographic locations establishing programproject management methodologies improving time delivery 20 provide operational leadership services guidance businesses challenged scalability flexibility alignment growth developed speaker forum business hack japan japanese media community designers gaming companies web services cgi artists film productiondistribution landed contract jetro japan external trade org publish paper us digital distribution landscape 012005 012007 senior vice president chief information officer company name – city state developed led rich media producttechnology strategy support online broadcast mobile publishing dvd distribution licensing business models including content creation content management content distribution billing systems architecture business intelligence enterprise back office systems launched internet delivered vod subscription based product line 2000 titles relaunched playboycom web 20 features payback 8 months established enterprise assetcontent management system capture catalog 50 yrs image text video content across enterprise enable ad supported lifestyle product offering video subscription services affiliate traffic generation playboycom integrated two business acquisitions corporate infrastructure 6 months established consolidated hosting strategy enterprise bandwidth agreements realizing 30 reduction infrastructure costs 012002 012005 vice president technical operations company name – city state built shared services organization supporting subscription based products multi player gaming solutions advertising business models travel retail commerce disney business verticals b c online channel disneyespn mobile mvno services captained design implementation support infrastructure delivering 30 billion page views per year 85 million unique visitors month espncom abcnewscom disneycom reduced operating costs 20 systemnetwork contract renegotiations implementation audit control procedures capital expenditures improved operational stability reliability availability implementation service management framework including best practices change management incident management configuration management achieving 80 first call incident resolution completed data center expansion efforts accommodate 5 year growth projections 100 increase capacity rich media products content delivery global product launches 012000 012002 vice president operations company name – city state directed design implementation business plans scalable operational support strategy customer care provisioning purchasing sales back office startup company providing fully managed web hosting managed security services acquired managed major accounts toplevel presentations cxos secured commitments additional funding debtforequity restructuring reduction monthly cash flow initiatives completed achieved 100 ontime delivery rating customer solutions 80 firstcall resolution customer requests completed multiphased approach sales automation service management business processes implementation siebels mid market crm suite resulting end end customer lifecycle tracking achieved servicelevel availability 9999 reduced server build time 2 days 6 hours 011994 012000 director ebusiness infrastructure network operations manager telecom manager company name – city state developed implemented strategic plans nationwide tactical support strategy servicelevel management desktop applications data voice networks call center infrastructure including icrvru inboundoutbound predictive dialing pbxacd managed 26 million budget within 4 plan across internal customer base 20000 associates supporting 22 million external customers established online financial services brand account acquisition servicing including shopping portal online auto loan approval loyalty card coupons negotiated outsourcing arrangements external development resources infrastructure providers shopping portal achieving readiness shopping season improved stafftodesktop ratios 50 reducing work order completion times 20 monthly trouble ticket platform ratios 23 restructuring including establishment regional support teams centralizing help desk functions configuration standards desktop server build templates quality assurancemetricsaudit function participated chargeback modeling project selecting network operations prototype group bill back business unit customers established management principles sportsmind executive leadership development program geared provide common language linguistic behaviors tools competencies manage daytoday projects conversations problems coled operational imperative build standardized project management office producing formal process approval budgeting tracking every project achieved availability metrics 9999 intelligent inboundoutbound predictive call routing infrastructure supporting 110 million calls annually reaching payback 10 months improving right party contacts 25 011990 011994 manager mis company name – city state education 1998 mba virginia commonwealth university city state bs business admin management landmark forum franklin pierce university univ virginia darden school change mgt city state gpa magna cum laude business admin management magna cum laude landmark forum skills acd acquisitions abc ad advertising apple approach automation billing systems broadband broadcast budgeting budget business intelligence business plans business processes c call center cash flow catalog cgi change management com configuration management content content management content creation crm clients customer care delivery product development dvd ecommerce editing equity features film production finance financial help desk image innovation itil japanese team building leadership leadership development marketing market office 2000 migration modeling enterprise network networks packaging page pbx presentations process reengineering process design producing project management speaker purchasing quality assurance retail routing sales siebel strategy strategic plans strategic planning unique video web hosting workflow

DIGITAL-MEDIA

senior product designer professional summary proven experienced product designer involved every phase product design cycles initial concept postproduction cost reduce products expand existing product lines developing numerous patentable items call desire mature dependable leader solid practical experience eye future functional marketability skills autocad proficient solid works 3d solid modeling complex problem solving technical problemsolving works well diverse team environment team leadership strong decision maker injection molded plastic massmanufacturing techniques corel draw graphics proficient technical illustrations product usage line art company logos catalogue brochure layout design microsoft office proficient creative concept development website development silkscreen printing work history senior product designer april 1984 current company name city state conceived developed specified product components new product development worked product planners industrial designers conceptualize refine product concepts developed tested models alternate designs processing methods assess cost manufacturing feasibility created solid model component assembly files virtual representation designs ordered rapid prototypes supervised testing ongoing development performance design supported product designs test analysis simulation coordinated project tooling release injection molded components evaluated preproduction mold shot samples refined improved assembly performance coordinated special secondary operations fixturing manufacturing sensitive mandates developed internal processes plans mechanical verification product development factory processes recommended design modifications eliminate machine system malfunctions created detailed engineering drawings technical drawings schematics computergenerated reports new product development attended new product preproduction pilot runs created drawings patent submittal reviewed patent applications technical accuracy created exploded view product drawings owner manuals compliance publications drawing design checking including tolerance studies moldability promoted implemented process improvements companywide interviewed trained new engineering personnel draftsman layout estimating january 1983 april 1984 company name city state detailed shop drawings bridge expansion systems made templates engineering drawings shop usage check drawings shop fabrication conformity engineering specifications layout steel shop fabrication calculate shipping weights create billsoflading education williamsport area community college 1979 city state associate arts advertising art gpa deans list gpa 32 minors marketing graphic design drafting elective emphasis mathematics advanced algebra geometry trigonometry statistics calculus jersey shore area senior high school 1977 city state graduate 1977 graduate academic courses member national honor society varsity wrestling cross country baseball rotary october boy month affiliations civic avis recreation association president educational member keystone central technical advisory committee little league baseball former coach age levels league safety officer elementary wrestling former head coach board member parents auxiliary empfield enterprises graphic design manager consultant penn college technology parttime teacher microcomputer fundamentals designamics owner operator textile silk screen printing business outside interests family husband father three children five grandchildren church lay leader administrative council member civic avis recreation association president educational member keystone central technical advisory committee little league baseball former coach age levels league safety officer elementary wrestling former head coach board member parents auxiliary empfield enterprises graphic design manager consultant penn college technology parttime teacher microcomputer fundamentals designamics owner operator textile silk screen printing business skills art assembly autocad brochure computer literate databases debugging product design desktop publishing drafting estimating freehand drawing layout design layout logos director marketing materials mathematics mechanical works modeling personnel processes researching routing sales shipping sketching spreadsheets website development word processing additional information member national honor society varsity wrestling cross country baseball rotary october boy month outside interests family husband father three children five grandchildren church lay leader administrative council member

DESIGNER

business development executive summary accomplished sales professional 20 years business development account management experience private public sector healthcare education government adept managing intense demands multiple existing customer accounts cultivates strong customer relationships highlights negotiation financial analysis detail oriented strategic account development relationship selling teamwork accomplishments selected staples nac green team successfully grew account base 14 new customers generated 35 million new business acquisition recipient bde star award closed 700000 furniture customers new corporate headquarters experience 082012 current business development executive company name state experience delivering profitable multiyear national corporate contracts companies 400 employees responsible businessbuilding relationshipbuilding expectations long selling cycles unique accounts lead entire sales process price negotiation final contract terms implementation inception close sale create conduct unique marketing proposal presentations rfp responses staples industry business solution categories supplies facilities technology promotional print furniture generate new sales opportunities direct telephone selling emails leverage lead generation tools increase profitability product presence marketplace developed new customer base consisting 14 accounts averaging 250000 dollars office supplies year 072007 072012 account manager company name state responsible customer acquisition retention expansion established relationships providing healthcare solutions fit accounts goals objectives gpo contract agreements administered ecommerce training development 121991 121997 account executive company name state managed largest corporate accounts seven states negotiated executed marketing advertising promotions met exceeded quotas throughout tenure increased market share accounts 111987 121991 sales representative company name state effectively communicated coordinated execution planogram store management arranged items favorable positions areas store optimal sales managed purchasing process entire department education bachelor science journalism mass communications kansas state university city state public relations marketing skills customer relationship management crm software salesforce office 365 healthcare gpos government education consortiums

BUSINESS-DEVELOPMENT

healthcare marketing specialist professional summary innovative customeroriented healthcare administrator background primary care experience supporting team physicians busy medical office expertise includes verifying insurance coverage records reviews marketing schedule maintenance searching leadership role team oriented company education healthcare administration pennsylvania college health sciences 2017 city state coursework epidemiology coursework statistics coursework health care policy planning coursework ethical issues health care high school diploma northeastern high school 2010 city state recipient york alumnae chapter delta sigma theta academic award scholarship assistant editor literary art magazine president diversity club member cure finders club presidential classroom alumna core qualifications superb communication skills excellent interpersonal skills conflict resolution skills customer personal service medical terminology event planning coordination budgeting financial management microsoft office suite multitasking problemsolving selfstarter accomplished leader knowledgeof medicare medicaid eeoc hippa fmla ada management marketing experience efficient pressure cultural awareness sensitivity strong work ethic team player positive attitude writing grammar knowledge detailed oriented strong analytic skills deadlinedriven professional experience healthcare marketing specialist city state company name aug 2017 current analyzed performance marketing program identify best opportunities optimization established production schedules communicated project stakeholders increased patient traffic 5 managed social media forums including company website social networking applications message boards healthcare admin intern city state company name mar 2017 jul 2017 scheduled appointments registered patients recorded filed patient data medical records demonstrated analytical problemsolving ability addressing barriers directed patient flow practice hours minimizing patient wait time oversaw implementation effective budgeting accounting system improved efficiency reduced costs developed system staff communication ensured proper implementation treatment plans comprehensive patient care developed design execution program contributed 5 growth organization customer service representative city state company name jul 2016 sep 2016 demonstrated mastery customer service call script within specified time frames maintained uptodate records times provided cross training 4 staff members facilitated information flow customer service account management operations quality assurance training payroll departments guarantee call center objectives met sales associate city state company name jul 2015 oct 2015 demonstrated mastery customer service call script within specified time frames maintained uptodate records times built customer loyalty placing followup calls customers reported product issues formulated enforced service center policies procedures quality assurance measures sales associate city state company name jul 2014 feb 2016 establish identify prices goods services admission tabulate bills using calculators cash registers recommend select help locate obtain merchandise based customer needs andor desires optical price scanners bag package purchases wrap gifts exchange merchandise customers accept returns clean shelves counters tables front desk assistant city state company name oct 2013 jun 2015 handled incoming outgoing correspondence including mail email faxes answer queries regarding computers drafted typed grammatically correct office memos managing test reminder calls photocopied correspondence documents printed materials retail customer service associate city state company name jun 2011 sep 2011 greet customers entering establishments assist customers providing information resolving complaints receive payment cash check credit cards vouchers automatic debits open close cash registers performing tasks counting money separating charge slips coupons vouchers place special orders call stores find desired items completed floor replenishment guarantee size availability promote customer satisfaction kept current market product trends effectively answer customer questions technical skills electronic medical database microsoft powerpoint microsoft excel microsoft word microsoft publisher adobe dream weaver adobe photoshop microsoft outlook windows adobe premiere adobe acrobat gimp adobe reader community service food drive mount salvation church 2012 volunteer eco city farms 2014 socktober drive mount salvation church 2015 dining room volunteer others eat 2016 volunteer white rose senior center 2016 2017

HEALTHCARE

personal trainer group fitness instructor summary veteran air force intelligence officer experienced analyzing threats managing projects security threat mitigation training excellent communication skills built presenting critical information high level officers government civilians daily basis experience working international partners combine regional security initiatives trained experienced strategic tactical planner joint combined military contingency exercises health fitness professional eight years strong motivator groups improve health wellness selfregulation principles highlights top secret secrete compartmentalized information clearance project management leadership creative innovative problem solving professional certification fitness cpraed certified customer service accomplishments air force commendation medal bachelors degree gpa 344 deans list masters degree gpa 385 experience personal trainer group fitness instructor january 2015 current company name city state created group fitness routines implemented high impact cardiovascular endurance strength core balance classes maintained high attendance promoted additional class involvement expanded certifications include insanity live silver sneakers run online health fitness accountability group inspired health changes exercise promotion 10 member group provided selfregulation behavioral adaptations health fitness intelligence planner may 2012 september 2013 company name city state identified intelligence requirements threats assets operations contingencies central south america experienced briefing executives provided analysis courses action selection positioning forces conjunction representatives peru brazil colombia joint forces multiple combatant command operations personally evaluated three honduran intelligence units identified areas improvement essential milestones regional mission countering transnational organized crime developed syllabus instruction materials mobile training team peruvian intelligence unit provided threat awareness training materials colombian air ground forces reviewed joint publications orders accuracy clarity made significant contributions joint publications changes content drafted intelligence plans combatant command exercises intelligence officer november 2011 may 2012 company name city state leader four man team analyzed threats prepared aircrew drafted reviewed 2000 mission reports coordinated critical materials six international partners high value targets upheld security protocols sensitive compartmentalized intelligence facility regained access four critical systems surveyed aircrew credentials monthly ensure qualification access platforms mission capability prepared four members 12 hours training gain mission readiness directed production 14 advanced aircraft academic briefings maintain mission readiness 94 pilots developed method report significant events threat area improved threat awareness intelligence officer november 2009 may 2012 company name city state mentored eight intelligence personnel informed leadership threats assets deployed locations selected brief high level officers congressional representative capabilities unit reorganized manuals checklists preparation operating inspection created continuity new intelligence support position commanders action team oversaw career development training four airmen receive time early mission qualification 240 hours sophisticated training including radar theory history tactics presentation skills authored presented 50 threat briefings support combat search rescue exercises weapons instructor course daily pilot threat proficiency training managed informational physical personnel security 200 personnel updated security operating instructions ensured personnel met background investigation requirements mission qualification physical fitness leader 20 personnel organized led challenging fitness program produced 100 pass rate flight increased scores 25 personnel remained mission ready showed ability organize manage adapt successfully organizing air force assistance fund annual donation installation 10000 personnel raising 68000 two month period recovered 27000 pages historicaldocuments covering 50 years 23 fighter group heritage submitted historical material air force historical review agency personal trainer group fitness instructor march 2007 january 2009 company name city state created specialized wellness programs clients included challenging cases extreme obesity debilitating illness scoliosis epilepsy mental illness depression anxiety injury education ms kinesiology 2015 university texas el paso city state us gpa 385 teachers assistant undergraduate graduate class professional career training military leadership 2013 air force squadron officer school via ecorrespondence squadron level leadership tactical operational planning professional career training usaf intelligence 2010 air force intelligence officer school city state us radar theory treat evaluation presentation skills analytical skills bs health sciencephysiology chemistry 2008 university arizona city state us minor chemistry gpa 344 deans list certifications personal trainer certification american council exercise april 20132017 cpraed american red cross skills microsoft office powerpoint presentation skills social media branding inspection quality assurance health wellness programing personal training drafting editing publications scientific methods customer service organization

FITNESS

finance accounting specialist experience finance accounting specialist 112005 112017 company name – city state collaborated extensively auditors preliminary yearend audit processes reconciled financial accounts using innoprise software assisted implementation innoprise water software managed payments processing invoicing collections tasks processed invoice payments recorded information account database increased customer satisfaction greeting visitors promptly professionally improved communication efficiency primary liaison departments clients vendors managed receptionist area including greeting visitors responding telephone inperson requests information buyer 071996 022005 company name – city state worked closely managers plan buys directed transportation initiatives maximize efficiency performed detailed reviewed high low performing products recommended optimal suppliers qualifying vendors evaluating proposals negotiated favorable contracts determined lowest possible cost factoring quality reliability analyzing data administrative assistant 031990 051995 company name – city state planned travel arrangements meeting agendas supplied advance materials executed followup meetings team conferences managed receptionist area including greeting visitors responding telephone inperson requests information wrote reports correspondence dictation handwritten notes dispersed incoming mail correct recipients throughout office made copies sent faxes handled incoming outgoing correspondence organized files developed spreadsheets faxed reports created weekly monthly reports presentations managed daytoday calendar companys senior director properly routed agreements contracts invoices signature process executives staff received screened high volume internal external communications managed daily office operations maintenance equipment executive administrative assistant 111979 061985 company name – city state scheduled board directors meetings assisted meeting materials agendas maintained coordinated executive senior management vacation daytoday meeting travel schedules collaborated administrative team members human resources finance department special projects events wrote distributed meeting minutes appropriate individuals software tester 061985 111989 company name – city state prepared presented technical proposals clients troubleshooter resolved web application issues escalated customer support departments 100 success rate assisted monitoring reporting websites traffic performance developed application framework served cornerstone highly successful thinclient web applications strategy designed documented executed maintenance procedures including system upgrades patch management system backups designed complex interfaces support third party systems booking clerk 071972 101979 company name – city state managed receptionist area including greeting visitors responding telephone inperson requests information education associate science accounting business lake michigan college city state accounting gpa 25 business associate applied science computer science accounting milwaukee area technical college city state computer science accounting gpa 75 associate arts material management houston community college city state material management gpa 00 summary diligent office administrative assistant possessing 25 years handson experience performing front office duties creative problemsolver outstanding critical thinking abilities adept filing expense reports managing calendars scheduling meetings capable taking initiative help others highlights arap customer service orientation billing coding microsoft office time management excel spreadsheets cash deposit preparation scheduling calendar management resolving discrepancies microsoft word invoicing billing microsoft excel skills administrative ap ar billing conferences contracts client clients customer satisfaction customer service customer support database dictation senior management faxes finance financial human resources invoicing notes director materials meetings excel spreadsheets microsoft excel mail microsoft office office microsoft word presentations processes coding proposals quality receptionist reporting scheduling spreadsheets strategy telephone time management transportation travel arrangements upgrades web applications websites yearend

FINANCE

director new business development executive profile b2b b2c marketing sales strategic business development integrated marketing energetic accomplished sales marketing professional track record helping organizations grow revenue increase market share executing leadingedge integrated marketing strategies insatiable focus client management growth experience spans across businesses software technology automotive nonprofit general merchandise consumer goods health care regarded ability drive processes develop motivate teams work well pressure manage meet multiple project deadlines schedule budget articulate presenter outstanding interpersonal skills adept persuasion power influence core competencies • strategic sales market planning • lead generationconversion • client relationship management • superior client servicing • creative strategy • digital advertising integrated marketing sales business development team leadership vendor relations superior negotiator mobile marketing core accomplishments sales increased pipeline opportunities 200 surpassed sales goals 25 client interface collaborated prospective clients prepare efficient product marketing strategies drive business development professional experience director new business development company name city state motivate lead activities existing sales organization take charge introducing ipredictus new clients manage overall governance website including defining executing overall strategy digital campaigns coordinate improved infrastructure operations define longterm yearly strategic goals identify business opportunities negotiate close business deals maintain extensive knowledge current market conditions provide direction marketing staff enhance communication strategiesproduct messaging maintain capabilities decks manage library solutions case studies participate educational opportunities professional organizations created strategies grow customer base resulted 15 increase monthly sales 072013 082014 digital media account executive company name city state provided highest level customer service expanded revenue opportunities existing customers maximizing benefits products services offered autotradercom kbbcom responsible 500000 annual revenue generated expanded relationships assigned partners prospects maximize revenue opportunities consulted partners determine business needs offer best utilization products services offered prioritized assigned customer list focus revenue potential established business plan assigned territory negotiated prices terms sales service agreements exceeded team sales goals 25 012010 012013 director marketing company name city state conceptualized planned executed marketing sales strategies aligned company vision brand researched analyzed consumer market profiles leveraged results identify unmet needs opportunities oversaw print online direct mail advertising efforts lead vendor negotiations ensured quality results prepared sales proposals called real estate management companies affiliates established violations department generating 450000 annual revenue 012008 012011 creative director company name city state created integrated strategies across digital print direct mail ooh advertising established managed budgets continually reviewed processes identify cost savings improvements managed relationships vendors negotiated contracts service agreements clients included scout recruiting group marketsmith inc media advisors group radio shack specialtee designs promotrim international suite salon day spa indus3 exquisite salon 19thcenturyonlycom body connections spa 012006 012008 director marketing sales company name city state established marketing business development strategies led budget planning management oversaw campaign development management association events trade show exhibits collateral production completed numerous clientfocused projects encompassing marketing research competitive intelligence new product launch marketing communications development retention client relationships thought leadership integrated marketing strategies clients included takeda usg direct marketing association conde nast phillips publishing national geographic nielsen business media marvel publishing 011993 012005 creative director company name city state led creative design initial concept production print digital supervised mentored design team delivered presentations secure client buyin oversaw print digital media buying participated educational opportunities professional organizations supported diverse clients pottery barn pottery barn kids childrens wear digest childrens better health institute harvard health publications bmg coach jcrew cooks illustrated crate barrel godiva playboy enterprises victorias secret weider publications williamssonoma education bachelor fine arts parsonsthe new school city state associate arts business union county college city state technical skills adobe creative suite indesign photoshop illustrator word excel powerpoint salesforce visio

DIGITAL-MEDIA

chief digital officer summary highly motivated versatile digital strategist storyteller creative enabler ive built led teams within communications marketing agencies focusing digital strategy content marketing influencer engagement working closely varied teams internal external devise best audience modeling cpg b2c b2b strategies seosem creative development production cycles digital media applications mobile innovation geared drive results career goal providing strategic guidance execution support core digital activity portfolio henkel brands specifically senior digital marketing manager 170000nu experience 022015 122016 chief digital officer company name city state built internal digital practice capabilities client digital strategies creative execution reach consumers locally globally cluttered digital mobile social arena focused overall digital growth strategy agency developed managed execution multichannel digital strategies existing client base new business efforts tripled digital revenue 12 months 6 million annually clients note revlon elizabeth arden remington allergan galderma 022012 022015 vice president digital strategy dentsu aegis company name city state formulate content marketing strategies direction client base new business efforts deliver strategy manage client vendor relations employee engagement b2c b2b programs created managed digital presence arkansas nyc chicago well mentoring digital social across 3 offices agency digital revenue growth 250k 1million annually clients note walmart pg hilton hotels cracker barrel 022010 022012 senior vice president digital company name city state identified opportunities growth marketing efforts via digital channels social media strategy engagement execution deliver client presentations branding opportunities prototype development evaluation digital assets distribution audience identification developed implemented digital platforms social plans content marketing efforts built digitalcreative capabilities overall agency staffing new offerings streamlined production methods educated agency wom marketing digital social environment opportunities developed extensive pricing guidelines agency services vended internal doubled overall digital revenue firm first year expansion clients note disney tmobile general mills burger king 022005 022010 senior vice president digital content company name city state oversaw strategy execution social media engagement efforts content creation distribution pioneered emerging digital platforms wide array client new business endeavors managed 6 million dollar pl staff la seattle chicago new york worked closely analytics research vendors develop deliver desired results assisted business development opportunities added agency thought leadership mentoring clients note starbucks ebay unilever pepsico microsoft notable career achievements cnn emmy cable ace awarded journalist 198996 cnncom original member launch team cnncom wired msnbc created internettv programming 199697 directv techtv pioneered interactive television 199798 education 1987 bachelor science journalism ucm city state usa additional information bs degree related field 1015 years experience b2c b2b marketing focused digital sector across multiple activities eg media search social media ecommerce content development distribution seosem understanding traditional media channels tv print ooh understanding media planning eg cpm reachfrequency etc ability managementor junior team members understanding digital shopper marketing crmdatadriven marketing audience modelingtargeting research analytics

DIGITAL-MEDIA

senior lead technologist editor professional profile 25 years experience providing technical support project management system safety environment safety health disciplines experience includes milstd882 system safety programs system safety reports analyses programmatic environment safety occupational health esoh evaluation peshe policy analysis development environmental planning regulatory compliance evaluations dod systems acquisition program oversight support pollution prevention p2 programs technology transfer extensive experience working dod components retired service us navy certified navy principal safety currently hold top secret clearance qualifications vast technical knowledge project management background engineering focus strong presentation skills complex problem solver advanced critical thinking experience senior lead technologist editor january 2000 current company name defined application problems consulting clients evaluate procedures processes developed new customer base consisting number accounts managed budget forecasting goal setting performance reporting accounts directly managed multimillion cooperative budgets supporting global gtm strategy identified strategic partnerships gathered market information gain competitive advantage delivered performance updates quarterly business reviews planning meetings targeted new longterm business partner prospects closed number deals time period industry industry tracked rfps bids develop new business opportunities planned strategic brandbuilding events expand product portfolio contacted new existing customers discuss specific products could meet needs identified coordinated participated client relationshipbuilding activities meetings added value marketing material introducing creative advertising concepts cultivated relationships key players various industries create ongoing mutually beneficial referral systems answered customer questions regarding products prices availability created conducted unique marketing proposal presentations rfp responses generated business development awareness implementing indepth sales marketing training programs managed numerous projects simultaneously within budgetary restrictions collaborated engineers project managers regarding design parameters client projects managed team number professionals served mentor junior team members served mentor junior team members identified developed evaluated marketing strategies based knowledge company objectives market trends conducted analysis address issue led positive outcome monitored multiple databases keep track company inventory analyzed customer stakeholder needs generated requirements perform functional analyses implemented requirements management plans provide comprehensive program management technical support system safety environmental policymaking oversight roles asd eie safaqre systems engineering policy several dod clients actively participate dodaia working group wg updating national aerospace standard nas 4111 hazardous materials target list coordinate dod wg activities research review hazardous materials listed conduct technical reviews track progress systems acquisition programs environment safety occupational health perspective provide system safety environmental expertise dod program support reviews led odasd se acquisition programs key technical sme writing guide environment safety occupational health esoh considerations systems engineering plan sep programmatic esoh evaluation national environmental policy act nepaexecutive order eo 12114 compliance schedule hsi esoh handbook premilestone jcids aoa activities published asd eie provided environment safety occupational health esoh expertise technical writing common analytical laboratory system cals increment 1 ms b network tactical common data link ntcdl ms b programmatic esoh evaluation peshe systems engineering plan sep documents contributed independent review mark 51 gun weapon system magazine fault tree analysis researched completed secure enclave session controller sesc system safety hazard analysis report sshar provided policy system safety environmental expertise government lead revision milstd882d dod standard practice system safety consolidated hundreds comments dod dod components industry new standard published milstd882e may 2012 provided system safety support lpd 17 class topside cargo principal safety reviewed test results reports conducted hazard analyses prepared safety plans prepared weapon system safety review board wsesrb technical data package tdp lpd 17 class mk 46 mod 2 gws barbette hvac modifications tdp submitted approved reviewed engineering change request modify hull accommodate new airborne expendable countermeasures aecm assemblyreadyservice magazine analyzed technical documents drawings navy explosives safety policy requirements developed safety plan summary key safety requirements preliminary hazard list provided system safety support navy principal safety mine resistant ambush protected vehicle mrap coordinated joint program office system safety engineering staffs provide input safety use messages hazard analysis risk assessments safety evaluation engineering change proposals technical documentation participated mrap rollover risk reduction ipt navy member made recommendations improved driver training mitigations safety risk personnel equipment event rollover provided support asn rda develop system safety criteria navy probability performance success metrics gate reviews institutionalize esoh policy requirements acquisition organized facilitated safety working group comprised members across navy systems commands develop safety criteria statements navy systems engineering technical reviews setr projects increase fidelity visibility system safety programs within navy technically reviewed sentinel class fast response cutter hazard tracking database 400 hazards identified review focused 3040 high serious risks due time constraints served executive secretary dod acquisition esoh integrated product team helped formulate dod policy fully integrate esoh acquisition systems engineering processes esoh community defense acquisition universitys dau acquisition community connection site develops detailed guidance best practices acquisition esoh system safety topics assist acquisition programs led team experts esoh acquisition booklet dod provide acquisition professionals tool maps system safety activities performed influence system design throughout systems engineering process developed esoh technical content dau continuous learning modules esoh systems engineering esoh jcids dau core acquisition logistics systems engineering courses acted esoh assessor navy independent logistics assessments synthesized data multiple technical sources evaluate effectiveness acquisition programs planning procedures implementation esoh requirements updated strategic environmental goals systems acquisition process help navy acquisition program managers focus esoh integration efforts ensure compliance future systems facilitate fleet operations training provided system safety environmental expertise development peshe document authoring tool dat naval air systems command peshe dat enhances efficiency effectiveness esoh coordinators principals safety able generate peshes documents automating risk assessment documentation processes provides collaborative environment repository policy best practices environmental scientist january 1996 january 2000 company name provided broadbased program management technical regulatory analysis support headquarters level department navy chief naval operations environmental readiness division cno n45 developed reviewed business plans technical scientific engineering studies support pollution prevention p2 initiatives performed p2 opportunity assessments p2 technology assessments transfer costbenefit analysis application implementation selected technologies develop plan navywide implementation selected technologies provided support environmental life cycle cost analysis navy weapons system programs provided systems acquisition policy support planning chief aviation support equipment technician january 1978 january 1996 company name air warfare e7 ret managed environmental safety programs navy management systems support office detachment pacific uss forrestal avt59 performed waste stream analysis implemented waste source reduction procedures navy ships installations managed hazardous materials program tracked hazmat purchase life cycle tsdf recycle approved landfill received commendation commander naval air forces atlantic inspection team outstanding management hazmat program performed database administration maintenance supply functional analysis naval aviation logistics command management information system nalcomis coordinated numerous major system hardware software upgrades performed functional testing analysis system releases implementation team leader coordinated planned deployment nalcomis information system various navy marine corps activities implementation included site survey determine user needs physical locations procurement hardware software installation infrastructure database development tailoring training site personnel monitoring new system education ms environmental management 1996 national university environmental management ba historygovernment 1991 columbia college historygovernment affiliations international council systems engineering incose national defense industry association ndia publications dodaia working groups progress nas 4111 hazardous materials target list update k gill ndia systems engineering conference october 2015 milstd882e eight element process changes highlight new details requirements k gill ndia systems engineering conference october 2012 milstd882e risk acceptance requirements scenarios k gill ndia systems engineering conference october 2012 educating workforce early integration esoh jcids systems engineering r mirick k gill ndia systems engineering conference october 2011 ndia environment energy security sustainability symposium may 2012 safety naval systems engineering technical reviews setr k gill k thompson ndia systems engineering conference october 2010 ndia environment energy security sustainability symposium may 2011 using milstd882d wch 1 manage hazardous materials k gill ndia systems engineering conference october 2009 acquisition environment safety occupational health esoh dodi 50002 k gill ndia systems engineering division system safety committee meeting april 24 2008 system safety systems engineering tutorial k gill stokes forbes ndia joint services environmental management conference may 17 2007 systems safety systems engineering methodology managing esoh risks k gill equipment safety assurance symposium uk ministry defense november 15 2007 uk us approaches esoh management defence acquisition projects k gill rintoul equipment safety assurance symposium uk ministry defense november 15 2007 skills aia business plans hardware content controller cost analysis clients database administration database database development documentation fast focus functional government hvac inspection team leader logistics mark materials office mod 2 weapons management information system navy naval nas network occupational health personnel processes procurement program management progress proposals research risk assessment safety scientific strategic system design systems engineering technical support systems support technical writing technical documentation upgrades

AVIATION

uttsu agriculture 4h extension agent trainee summary strong 4h agriculture education extension background areas youth development adult agriculture advocacy expertise outreach programs towards youth adults energetic prospective extension agent selfstarter team oriented excellent analytical organizational project management skills successful building strong professional relationships skilled mentor educator excels bringing best 4h members parents volunteers knowledgeable theories methods curriculum standards used designing developing delivering successful training programs projects 4h clubs prospective extension agent organized driven effective using efficient educational methods focusing individual needs participant core qualifications cheerful energetic dependable engaging teamwork oriented innovative lesson plan delivery development strong interpersonal skills outreach programming skills student volunteer recruiting retention skills achievements educated new employees proper facility procedures policies developing training manual several training seminars within 4 years research assistant promoted research assistant manager three months position support train new staff completion ut extension sumner county summer internship program sumner county extension office gallatin tn 2013 completion summer enrichment reinforcement program serp college veterinary medicine nursing allied health tuskegee al 2006 professional experience company name city state uttsu agriculture 4h extension agent trainee 092015 current observe daily aspects agriculture extension agent 4h youth development extension agent analyzed participate several service agriculture 4h teaching training workshops help set 4h clubs master beef programs visit farms soil sampling weed forage tree identification supported tours analyzed demonstrations various workshops increase knowledge field study continuing develop first year goals county soil sampling test poster weedplant identification presentation ag classroom program 4h understand stay uptodate current emerging issues involving youth volunteer development attend inservice trainings stay current 4h agriculture related guidelines new program opportunities learn company name city state research assistant manager 052008 082015 manage herd health management research animals diverse undergraduate graduate students general livestock record keeping inventory control farm supplies development management livestock facilities nutrition health collect process field data laboratory procedures various administrative tasks needed meet objectives ruminant research projects conduct educational lectures demonstrations tours outreach programs extension agents small farm producers community elementary secondary school districts prepare purchasing requisitions invoices purchase orders materials services assist results research proposals evaluation livestock research development programs company name city state ut extension intern 052013 082013 assisted tutoring 4h students various clubs upcoming competitions helped setting 4h club meetings registering 4hers judging contest judged sumner county fair became adult leader 4h camp created monthly newsletter issues county recent program activities upcoming events developed delivered objectives researchbased educational programs meet needs diverse adult youth audiences created activity sheet useful information vegetables pollination 25 local community kids assisted decorating photographing several program activities 4h judged beef sheep expo skillathon contests retail cuts breeds feeds medication parts animal assisted livestock evaluation showmanship county 4hers helped answer calls identifying weeds insects county residents gave way control infestations attended 4h camp fosters independence leadership skills team building skills environmental education general life skills company name city state veterinary technician assistant 052006 082008 provide nursing care healing therapy animals perform laboratory tests help finding animal health problems sterilize prepare surgical equipment clean surgery handle care animals treatment surgery produce radiography collect analyze samples education training master science agriculture education extension 2014 tennessee state university city state bachelor science agriculture science animal sciencepreveterinary medicine 2008 tennessee state university city state skills time management classroom discipline instruction management creative lesson planning research goal setting implementation program development community involvement school tutor wright middle school 2007 school tutor mentor lee chapel ame church 2006 red cross blood bank volunteer 2005 present volunteer habitat humanity 2005 affiliations member minority agriculture natural resources related sciences 2008 member tennessee louis stokes alliance minority participation 2008 secretary block bridle club 2009 coordinator pre vet animal science club 2011 4h adult leader 2013 vice president gsaa graduate students agriculture association 2014

AGRICULTURE

construction support coordinator professional summary demonstrated ability including orientation action detail oriented courage innovate excellent followthrough skills understands think several moves ahead position future knows trade items less important strategic value sake long term win core qualifications resultsoriented operations management quick learner microsoft office contract negotiationreviewdrafting contract auditing training development change management multitask management contract management experience construction support coordinator may 2016 june 2016 company name city state originated reviewed amended scope work package contractor submittal work evaluations radiological work permits job hazard analysis work packages worked portsmouth gaseous diffusion plant plant cold shut going decontamination demolition safety coordinatorspecialist december 2012 january 2016 company name city state responsibilities included managing aspects safety exposure hazards creating maintaining safety program procedures performing hazard risk assessments job safety analysis jsa safety work practices managing field safety audits inspections incorporating results daily procedures coaching others perform work safe manner ensuring safety training record keeping procedures related compliance osha rules regulations maintaining compliance training personnel excellent proficiency root cause analysis accident case management tracking conduct new hire safety orientation training conduct refresher safety training intermediate knowledge windows operating systems particularly word excel powerpoint outlook etc purchased safety equipment maintained required osha logs completed incident reports distributed maintained files taken osha 10 30 hour courses construction taken osha 510 course construction cprfirst aidaed certified january 2015 equipment operator september 2010 april 2011 company name city state operated equipment used applying concrete asphalt materials road beds parking lots airport runways taxiways operated equipment used tamping gravel dirt materials including concrete asphalt paving machines form tampers tamping machines stone spreaders operated paver rubber tired loader skid steer compactor operated construction equipment needed lead person june 2010 september 2010 company name city state observed workers detect inefficient unsafe work procedures identify problems initiating corrective action necessary reviewed employees work evaluate quality quantity requisitioned purchase supplies insecticides machine parts lubricants tools estimated labor requirements jobs plan work schedules accordingly directed assisted adjustment repair machinery construction safety coordinator may 2003 may 2010 company name city state field support supervisor estimated projects purchased needed supplies supervisor grading sealing sawing operations operated paver rubber tired loader skid steer compactor operated construction equipment needed maintained compliance contract specifications aspects construction projects supervised participated installation storm sewer piping water piping sanitary sewer piping coordinated material deliveries performed receipt inspection unloading materials filled time sheets using appropriate cost coding project budget coordinated work phases testing customer engineers safety coordinator insured compliance osha company safety policies construction coordinator august 1995 march 2003 company name city state preparation transmittal review subcontractor bids negotiation preparation transmittal receiving subcontract documents preparation transmittal schedules values subcontractor billings review subcontractor schedule values payment authorize retainage release receipt lien waivers perform estimates aspects construction projects relate sub contractors work interaction coordination departments home office field supervisors ensure projects properly supported job site problems resolved provide review input master construction contracts 1995 1996 shipping receiving material construction projects 1996 1997 fabrication breeding stalls finisher penning farrowing crates construction management administrator april 1980 september 1993 company name city state schedule project logical steps budget time required meet deadlines confer supervisory personnel contractors engineers discuss resolve matters work procedures complaints construction problems prepare contracts negotiate revisions changes additions contractual agreements engineers architects consultants suppliers subcontractors prepare submit budget estimates progress reports cost tracking reports project engineers construction manager interpret explain plans contract terms administrative staff plan organize direct activities concerned construction maintenance structures facilities systems take actions deal results delays bad weather emergencies construction site inspect review projects monitor compliance building safety codes regulations study job specifications determine appropriate construction methods select contract oversee workers complete specific pieces project painting plumbing process contractor pay requests developed administered craft labor tracking system clts outage craft labor generate reports clts management presentation board directors paralegal power plant construction litigation 1980 1984 education issuing institution location qualification course study university nebraska lincoln city state bachelors degree bachelor arts skills administrative billings budget case management coaching construction manager contracts prepare contracts cpr first aid home office inspection inspect litigation machinery managing materials excel windows operating systems outlook powerpoint word negotiation painting paralegal personnel plumbing policies coding progress quality receiving record keeping safety safety codes shipping supervisor supervisory

CONSTRUCTION

hr specialist summary dedicated driven dynamic 20 years customer service expertise motivated maintain customer satisfaction contribute company success emphasis personnel process management solid team player proven ability establish rapport clients skills type 50 wpm 10key touch microsoft programs word excel access outlook powerpoint personnel management telephone inquiries specialist excellent customer service skills call quality customer satisfaction primary focus inbound outbound contact center experience excellent oral written presentation seasoned conflict resolution experience hr specialist may 2007 oct 2008 company name city state accenture peopleline email management team received inbound emails clients initial point contact answer questions related hr policies practices resolve issues helped client answering inquiry resolving issue routing email caseworker resolution recorded tracked client issue via case management tool initiation resolution maintained records customer interactions transactions documenting details inquiries complaints comments well actions taken customer service representative mar 2007 feb 2008 company name city state maintained records customer interactions transactions documenting details inquiries complaints comments well actions taken developed implemented filing delivery methods fmla short term disability documentation respective global clientele facilitated communication absence management team clients internal departmental teams organized maintained payroll people services database management system communicated clients internalexternal departmental teams mitigated risks resolutions regarding policy transactions queries call centre shift supervisor aug 2003 mar 2007 company name city state answered dispatched calls medical professional clients san antonio surrounding areas provided call monitoring ensure staff adhering quality call control maintained call books various medical staff ensure correct staff contacted hours weekends education training certificate completion business administration 1997 texas extension services city state skills 10key touch type 50 wpm filing access microsoft excel microsoft outlook microsoft powerpoint microsoft word

HR

consultant summary resultsoriented california cpa adapts seamlessly constantly evolving accounting processes technology capable managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes skills complex problem solving analytical reasoning financial statement analysis sox compliance business function consolidation process reengineering system requirement writing implementation testing outstanding interpersonal organizational skills excellent oracle skills modules oracle fsg report writing advance excel access proficiency high adaptability new technology account reconciliation expert experienced revenue recognition experience company name city state consultant 022014 current member special project team bring clients offshore accounting function back us traveled overseas thoroughly learn understand complex revenue recognition model subsequently closed year end provided training clients us team transition went smoothly efficiently completed prior original target date engaged clients divestiture process responsible training transitioning accounting functionality client buyer resulting smooth transition sold business unit managed monthly maintenance changes oracle flexfields financial statement generator fsg ensure financial reporting accurate reflected uptodate corporate rollups member oracle 12 upgrade team created validation methodologies order ensure financial reporting integrity served key contributor clients monthly quarterly close consolidation process managed monitored database close tasks journal entries coordinated various accounting groups ensure close smooth timely assisted client quarterly annual audit financial information external auditors stepped role cost accounting quarter end days notice addition contributing successful quarter end identified weakness existing inventory cost accounting process recommended solutions improvements company name city state consultant 012013 012014 responsible complex monthly revenue recognition reporting trend analysis reviewed contracts interpret determine implement maintain royalty rate database calculated performed royalty variance analysis monitored billing royalty ratio determine reasonableness identify billing royalty miss match prevented incorrect billingroyalty payments reviewed monthly closing process recommended improvements implemented work flow streamlining identified relevant reports recommended methodologies created new journal entries midmonth close due client company ownership change contributed timely completion acquisition utilizing accounting hybrid experiences researched identified source data various systems designed created tools provided consolidated revenue expense ratio analysis management team company name city state business system analyst 012006 012012 oracle application customer facing resource liaised project managers enterprise architects business users various development teams review analyze evaluate approve complex business functional requirements partnered stakeholders forecast project costs delivery time ensure senior managements successful prioritization projects facilitated joint application design sessions development teams created business requirement traceable system requirements test cases method procedures short interval schedules resulting efficient timely delivery projects coordinated design system requirement approvals maintained documents doors system comply sox requirements actively communicated participated problem solving release environment teams development quality assurance user acceptance testing production post production warranty periods achieve efficient transitions various project phases supervisor revenue accounting analysis managed three revenue accounting staff members selection operation personal growth development conducted oneonone sessions regular basis performed midyear annual reviews ensured timely accurate reporting service revenuearpu accordance various gaap accounting rules contributed effort successfully shortening companys revenue accounting closing days three weeks four business days worked closely financial planning team revenue trend analysisforecasting operation team preparation documentation development revenue recognition methods new products services cooperated external auditors quarterly annual audits internal teams sox control testing documentation supervised prepared accurate timely reportsanalysis aspects financial statements relation revenue deferred revenue cost revenue operation metrics prepared monthly reporting analysis packages management team implemented enhanced financial system streamline revenue reporting company name city state corporate accountant 012002 012006 performed monthly closing variance analysis reconciliation complex accounts reviewed account balancesaging trends provided flux analysis internal financial reporting forecasting external audits participated contributed account transaction data analysis oracle 11i implementation communicated cooperated international domestic subsidiaries streamline closing process prepared monthly fixed asset mass additions deletions depreciation interdepartment asset transfers calculated recorded monthly foreign exchange gainslosses reviewed interpreted contracts related accounting publications ensure appropriate reporting various expenses documented implemented accounting control procedures sarbanesoxley compliance company name city state marketing business analystaccounting manager 012000 012001 completed ciscovovida integration successfully cisco acquisition teams facilitated crossfunctional global sales meetings field marketing teams resulting effective communication timely resolution major account issues 2 renee chen obtained consolidated analyzed major account information sales marketing teams continuing basis resulting availability uptodate forecasting quarterly sales revenues established vovida networks inc accounting department recruited trainedmanaged staff accountant implemented internal controls rapidly growing startup environment provided revenueexpense budgeting forecasting reporting cooperated cisco acquisition teams due diligence process closed acquisition within month announcement company name city state senior accountant 011999 012000 responsible general ledger analysis monthly yearend closing project revenuecost analysis designed prepared monthly actualbudget comparative financial statements departmental managers senior executives board directors responsible revenue expense forecasting corporate departmental level responsible reviewing interpreting contracts implement revenue recognition policies procedures per fasb guidelines facilitated tax returns annual audits cpa firms responsible managing maintaining platinumfrs financial reporting system company name city state associate tax analyst 011998 011999 performed financial statement auditing provided tax research planning services variety clients prepared complex quarterly annual federal state local property salesuse tax returns multistate corporate clients assisted clients records provided bookkeeping services company name city state corporate tax analyst 011997 011998 analyzed variety general ledger accounts interpreted financial information derive incomelosses tax reporting purposes education training master science accountingtaxation san francisco state university accountingtaxation extensive course training fields corporate finance taxation business law bachelor science business administration accounting san francisco state university business administration accounting coursework accounting finance marketing information systems skills accounting accountant accounts payable accounts receivable streamline application design auditing billing bookkeeping budgeting budget business law business process cisco closing excellent communication interpersonal skills contracts corporate finance cost accounting cost analysis cpa client clients data analysis database delivery documentation doors due diligence senior management external audits finance financial financial planning financial reporting financial reporting financial statements forecasting foreign exchange functional general ledger general ledger accounts information systems inventory managing marketing meetings enterprise networks oracle oracle application oracle financials oracle financial platinum policies problem solving publications quality assurance report writing reporting requirement revenue recognition sales sarbanesoxley supervisor system analyst tax tax research tax returns team player trend upgrade validation variance analysis yearend activities honors california cpa completed uc santa cruz certificate project program management coursework sql relational database 3

CONSULTANT

national marine fisheries service nmfs species observer objective looking employment environmental engineering position help career bringing experience education company well summary result driven diligent highly accomplished professional curiosity creativity environment possessing 12 years experiences environmental science develop solutions resolve environmental problems taken part water pollution control water recycling biological waste disposal public health issues participated design aquaculture wastewater treatment systems experienced laboratory operations safety procedures education phd soil water environmental science 2014 university arizona city state usa soil water environmental science msc soil water environmental science 2014 university arizona city state usa soil water environmental science diploma management 2006 university london city state uk management bsc agriculture 2002 university guyana city state guyana select one city state gpa graduate student travel award institute environment 2013 professional experience national marine fisheries service nmfs species observer 072015 current company name city state monitor sturgeons atlantic shortnose endangered species found within dredging area 31 billion new ny bridge project monitor dredging decanting offloading operations dredge materials sturgeons endangered species collect record biological data length weight dna samples collect process fish specimens necropsy communicate observations finding new york state thruway authority nysta new york state department environmental conservation nysdec others site environmental research assistant 012011 062014 company name city state performed laboratory analysis water physical chemical parameters algae temperature conductivity ph salinity dissolved oxygen nitrite nitrates turbidity directed western regional aquaculture center commercial farm tilapia feed trials prepared reports present research findings collected biological samples conducted proximate analysis protein lipid moisture energy fish tissue feed samples acted liaison ua food products safety laboratories montana state university us fish wildlife service bozeman fish technology center prepared reagents media use laboratory oversaw strict adherence safety policies procedures testing managed daily operations erl aquaculture greenhouse senior fisheries officer 012007 012011 company name city state conduct environmental assessment aquaculture facilities prepared technical reports detailing findings recommendations assessments identified solved environmental problems arising aquaculture facilities affecting safety water land controlled water pollution handled solid waste management removed impurities harmful discharge water developed techniques water recycling conduct extension services monitored 40 aquaculture farms reduce environmental impacts aquaculture managed national aquaculture fish hatchery laboratory performed laboratory analysis water physical chemical parameters algae temperature conductivity ph nitrite nitrates salinity dissolved oxygen turbidity aquaculture facilities fisheries officer 012002 012007 company name city state revamped data collection program led reduction data gaps within months years examined quantified composition fish species caught discarded retained commercial fishing vessels collected analyzed biological socioeconomic data among others guyanas commercial marine species southern redsnapper lutjanus purpureus seatrout cynoscion virescens bangamary macrodon ancylodon using models specified crfm wrote scientific reports presented findings data analyzed various stakeholders award university arizona graduate student travel award institute environment 2013 skills expertise water quality testing wastewater treatment systems 10 hour osha hazard recognition training construction industry microsoft office microsoft excel

AGRICULTURE

director donor relations professional summary dynamic leader outstanding experience major gifts fundraising event management donor relations government community relations public relations marketing board management development strategic planning adept motivating leading staff promoting entrepreneurial spirit thrives discipline pragmatic thinking skills strong verbal communication budgeting finance project management process implementation extremely organized client assessment analysis team leadership selfmotivated work history 032016 current director donor relations company name – city state montclair state universitys office advancement tasked raising funds universitys commitment educate diverse community learners alumni friends university responsible three direct reports well 12 million dollar fundraising budget responsibilities include designing implementing coordinating institutionwide comprehensive donor relations stewardship program consistently engages appropriately promotes donors levels well managing key fundraising events accomplishments managed achieved 100 annual golf outing goal engaging sponsors reducing costs collateral cost reduction managed achieved 133 annual scholarship dinner goal done engaging vendors sponsors managing budget efficiently well implementing new ways recognize sponsors implemented efficiencies manage acknowledgement policies procedures across division university essential comprehensive donor relations program designed documented implemented systematic integrated donor relations program encompassed donor cultivation recognition events endowed position installations building naming dedications responsible devising using consistent accurate appropriate informationsharing mechanisms stewarding prospects donors 092014 032016 director development company name – city state roman catholic college preparatory school auspices archdiocese newark iha committed graduating savvy critical thinkers confident independent women prepared futures responsible 12 million dollar department fundraising budget including participation budgeting process monitoring revenue expenses managed annual fund capital campaign scholarship marketing initiatives stewardship programs established metrics review accomplishments modernized ihas external brand recognition include new admissions materials development materials stewardship report brand guide manage staff 2 responsible donor recognition acknowledgement process well prospect research reengineered annual fund program increasing net revenue 45 designed implemented longterm advancement plan including strategies related cultivation solicitation acknowledgement ongoing stewardship individual corporate foundation donors campaigns capital projects outfitted new stem classrooms grant donations konica minolta achieved 100 annual capital campaign goal fy15 instituted alumnae giving program well reunion giving amongst classes achieved 100 initial goal manage portfolio 250 major gift prospects achieved 100 fy15 goal target achieve fy16 goals 102013 092014 donor relations manager company name – city state saint peters universitys office advancement tasked raising funds universitys jesuit catholic identity commitment educate diverse community learners alumni friends university responsible 250000 individual fundraising budget including participation budgeting process monitoring revenue expenses managed scholarship reporting capital campaign event programs established metrics review oversaw aspects donor stewardship scholarship endowment portfolio 100 prospects management board regents accomplishments increased board regents participation within following priorities regents symposium sponsorships scholarships mentorship internship opportunities liaised office admissions behalf managed major gifts portfolio 100 achieved 100 20142015 individual corporate foundation goals developed system customize relationship management leadershiplevel donors particular oversight universitys top 25 vip donors work lgos ensure donors receive appropriate levels stewardship reporting recognition guidance respect interactions university managed donor scholarships include tracking funds awards made donor communication reporting transformed scholarship process pertains stakeholders include donors advancement finance financial aid admissions provided new opportunities donors meet scholarship recipients managed pledge process 60 million dollar student center imitative bergen county representative university key opportunities within region responsible supervising creating executing overseeing comprehensive donor acknowledgement reporting recognition program including advising complex carefully orchestrated events programs universitys donors 112010 102013 annual fund special events manager company name – city state englewood hospital medical center foundation raises private funds medical centers vision become regional leader providing stateoftheart compassionate care humanistic environment responsible overseeing elements 25 million annual fund accomplishments increased corporate community sponsorships signature events 45 managed major gifts portfolio 100 achieved 100 2012 2103 individual corporate foundation goals transformed 13 yearold breast cancer walk increased net revenue 75 one year established foundations first business partner program well physician partners program offered new revenue stream augment annual fund manage annual funds donor programs leadership society 1000 individual donors business partner program physician partners well caduceus society achieved 100 goal 2012 2013 achieved 100 goal 2012 2013 events staying within expense budget manage key volunteer committees signature events implemented annual 32 million advertising program accomplishments provided leadership key service line representatives developing dynamic advertising programs promote hospital develop new business managed vendors established metrics review campaigns negotiated 25 free bus sidestails ehmc foundation advertise walk awareness breast cancer walk recipient 2012 aster jersey awards bariatric maternity ad campaigns 042010 112010 special events annual fund manager marketing communications specialist company name – city state 100 years american cancer society worked relentlessly save lives create world less cancer birthdays together millions supporters worldwide help people stay well help people get well find cures fight back cancer 032009 042010 director special events company name – city state managed annual events within north jersey region include golf classic gala making strides breast cancer walk achieved 100 goals staying within expense budget first msabc walk director achieve goal 6 years mainly engaging two additional key sponsors importantly adding eleven additional pacesetters raise minimum 5k accomplishments transformed making strides breast cancer walk achieving goal 546000 first individual achieve goal event 6 years recruited two new board members instrumental revitalizing golf committee managed small team direct reports volunteers established new metrics review oasis dedicated feeding clothing needy women children offering educational resources skills obtain meaningful employment break cycle poverty 012006 032009 director fund development company name – city state responsible 15 million fundraising budget including participation budgeting process monitoring revenue expenses managed annual fund capital campaign event programs established metrics review accomplishments achieved charity navigator 4 star status tenure modernized oasiss external brand recognition include new website dynamic new social networking presence many significant press placements including fox news channel new york 1 star ledger record usa today closed 500k budget gap strategic board initiatives achieved 100 goal signature events reengineered direct mail program increasing net revenue 25 established first volunteer special events committee designed implemented longterm fund development plan including strategies related cultivation solicitation acknowledgement ongoing stewardship individual corporate foundation donors campaigns capital projects total process approach company provides finest marketing support solutions clients forefront industries 111997 102004 senior marketing communications manager company name – city state developed managed aspects client portfolio include sales marketing branding trade shows public relations web etc accomplishments increased sales portfolio 75 achieved sales goals annually awarded customer service award 2008 2009 managed implemented new branding marketing communications trade showevent initiatives existing clientele sony diversified global company forefront technological innovation entertainment sony electronics sales marketing arms sonys global electronics business leading provider audiovideo electronics information technology products consumer professional markets 012002 092002 digital media specialist senior marketing communications specialist senior market analyst company name – city state implemented online product launches b2b b2c market executing updates specific product line responsible general production tradeshow coordination booth events premium items collateral multiple business units managed advertising budgets received award production first cdr largest tradeshow nab contained broadcast product collateral managed internal sales award program ensured confidentiality highly sensitive information well manage updates programs website community hospital committed leader community offering quality healthcare commitment caring corporate relations sales representative liaison physicians community leaders government corporate leaders secure gain market share accomplishments increased business 35 first quarter 2002 marketing services hospital doctors offices corporate clients negotiated sales contracts customers senior management level increased profitability 22 raised funds health care initiatives education corporate solicitation achieved 100 gross goal women new millennium program well annual gala golf outing affiliations board member julias butterfly foundation wyckoff nj education ba political science montclair state university city state political science skills raisers edge donor perfect microsoft office publisher adobe creative suite photoshopcs3 dreamweavercs3 adobe writer html corelpainter sap access

DIGITAL-MEDIA

sales career focus sales marketing expertise includes 15 years atlanta real estate industry professional awards multi million dollars sales volume yearly independent contractor managed aspects salesmarketing human resources advertising tax accountability one assistant also business manager part time local bicycle store well working full time building clientele major retailer iconic internationally recognized cosmetics firm skills sales strong problem solving team building skills computer proficient affinity concise thorough record keeping internet social media saavy goal oriented counter business model ready creative staffing event idea execution good interpersonal awareness open persuasive communication coaching awareness client needsinterests well upper ideas development management goals professional experience sales 012007 082015 company name city state savoir faire chanel atelier academy graduate macys client award develop clientele marketing strategy increase staff productivity volume maintained client log 500 contacted emailtext voice weekly basis appointment host dynamic social media networking pagewebsite clients minute information maintain explicit chanel guidelines hygiene beauty treament makeup applicationfunction fragrance ambassador line create schedule advertise special events promotions chanel product line interface clients store regarding treatment beauty application clients include atanta celebrity fashion industry names well local vinings west cobb buckhead chanelophites real estate sales 011997 current company name city state atlanta board realtors million dollar club life member coveted phoenix award denoting 10 consecutive years one million per year sales former jenny pruittharry norman realtor top sales producer office many years homes price range 150000 950000 specialize single family homes condominium new resale purchases relocation credentials assisting transfered employees sale home purchase home buyer coming atlanta chiefvolunteer 011990 011992 company name city state managed trained volunteer force 30 firefighters within post certification training guidelines maintained two fire stations petitioned mayor city council funding training equipment executed funding events worked insurance companies regarding billing arson investigation training maintained class b license education bachelor arts georgia state university anthropolgy atlanta ga usa prehistorichistoric culturally significant coursework field study excavation late dr roy dickens

SALES

game design intern summary aspiring programming professional experience concessions management customer service team leadership highlights working fast paced environment managing large volume orders maintaining sanitation complying food safety regulations oversight daily business income working changing environment diverse team members operation commercial equipment requiring safety protocol skills knowledge c java ruby matlab linuxunix command line latex microsoft office package basic datastructure construction management advanced calculus discrete mathematics linear algebra accomplishments earned team member month working food service section market street grocery store swift vertical promotion within food service section market street member alpha phi omega september 2015 may 2016 100 hours various volunteer services work experience game design intern november 2016 current company name city state oversight documentation file organization level designer including enemy items basic layout codesigner general game mechanics ​ concessions supervisor june 2016 current company name city state served mentor junior team members filled daily paperwork inventory logs staff time logs etc oversight multiple concession stands serving variety items ​​ food service clerk september 2014 july 2015 company name city state prepared food items cooked grill fryers carefully maintained sanitation health safety standards work areas performed general maintenance duties took initiative find extra tasks scheduled duties completed took necessary steps meet customer needs effectively resolve food service issues customer service representative cook january 2013 august 2014 company name city state prepared items according written verbal orders performing extensive multitasking cleaned food preparation areas cooking surfaces utensils closely followed standard protocols safe food preparation assembly presentation ensure customer satisfaction upsold additional menu items beverages desserts increase restaurant profits took necessary steps meet customer needs effectively resolve food service issues assisted manager ensuring smooth operation store aspects education training high school diploma 2015 new tech high coppell city state united states bachelor science computer science 2019 texas university city state united states

ARTS

event lead prep cook assistant pastry chef summary talented cook diverse culinary background encompassing family style meals restaurant management site catering successful history motivating kitchen personnel maintain high performance standards excellence experience event lead prep cook assistant pastry chef jan 2015 dec 2016 company name city state event lead expected deliver eating experience reflected integrity reputation company employed responsible managing event team 40 people times included limited delegating responsibilities managing break leave times loadingdelivering training new employees prep cook prepared food desserts drinks according recipes specifications executive chef also cooled stored labeled according industry health code standards able creative input menu planning assistant pastry chef responsible completing daily prep list ie cakes cookies breads pastries candies etc according chef specifications recipes utilizing various baking methods equipment also charge training assisting two bakers daily prep also facilitating meeting regarding performance exec pastry chef left responsible scheduling making prep lists ordering various vendors attending weekly beo meetings menu planning wedding cake deliveries line cook may 2014 dec 2015 company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines verified proper portion sizes consistently attained high food quality standards maintained updated knowledge local competition restaurant industry trends led shifts personally preparing food items executing requests based required specifications regularly interacted guests obtain feedback product quality service levels achieved exceeded performance budget team goals maintained smooth timely operations preparation delivery meals kitchen sanitation properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler cooked served food meals accordance planned menus diet plans recipes portions temperature control procedures facility policies positively engaged customers offering menu information providing suggestions showing genuine appreciation business practiced safe food handling procedures times verified freshness products upon delivery accurately efficiently prepared healthy delicious fish meat vegetablebased dishes line cook may 2014 oct 2014 company name city state cooked served food meals accordance planned menus diet plans recipes portions temperature control procedures facility policies prepared food items consistently compliance recipes portioning cooking waste control guidelines verified proper portion sizes consistently attained high food quality standards maintained updated knowledge local competition restaurant industry trends instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues led shifts personally preparing food items executing requests based required specifications maintained smooth timely operations preparation delivery meals kitchen sanitation positively engaged customers offering menu information providing suggestions showing genuine appreciation business practiced safe food handling procedures times recommended menu items executive chef new dish development holidays special events promotions verified freshness products upon delivery accurately efficiently prepared healthy delicious fish meat vegetablebased dishes baker dec 2013 may 2014 company name city state mixed dough scaled breads performed baking duties baked consistent quality items accurately mixing dividing shaping proofing operated bread slicers proofers ovens packaging machines capable producing bread copious amounts minimal time tasks required one able feet 8 continuous hours temperatures often times exceeding 100 degrees properly wrapped boxed weighed bakery department products achieved exceeded performance budget team goals sous chef jan 2010 nov 2013 company name city state developed menus pricing special food offerings increase revenue customer satisfaction ensured staff understood expectations parameters kitchen goals daily kitchen work actively involved cost control sanitation menu development training recruitment private dining catering maintained updated knowledge local competition restaurant industry trends managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary prepared food items consistently compliance recipes portioning cooking waste control guidelines led shifts personally preparing food items executing requests based required specifications regularly interacted guests obtain feedback product quality service levels enhanced maintained central standardized recipe ingredient repository including nutritional cost information recommended menu items executive chef new dish development holidays special events promotions education high school diploma thomas edison senior high school city state san joaquin delta community college city state skills attention detail budget cooking baking customer satisfaction delivery special events hiring packaging policies pricing producing proofing quality recruiting safety scheduling supervising

CHEF

highlights prog languages c 5 yrs python 3 yrs java 3 yrs matlab simulink 5 yrs r 2 yrs processing 2yrs sql4 yrs plc2 yrs doc editing wordpptexcel pagesnumberskeynote latex mechanical design autocad 6 yrs solidworks 5 yrs mechanical skills makerbot 3d print laser cut mill drill lathe machine statistics softwares stata spss database softwares sql server 4 yrs navicat 2 yrs operating systems windows 710 os x experience company name june 2016 current rd product development engineer city design build tailsitter vtolvertical take landing uavunmanned aerial vehicle takes lands vertically travels horizontally main duties include limit aerodynamics modeling uav control system design mechanical manufacturing simulation tuningexperiments company name may 2015 february 2016 research assistant city research assistant wharton school environment economics projects europe emission trading system eu etc main duties include large scale data collecting cleaning merging database construction data analysis etc completed skills ranging java python navicat sqlite database software stata data analyzing software company name august 2013 september 2013 mechanical technician city check report reducer components automobile chassis producing processing assembly line trained mechanical manufacturing fundamentals industrial production automobiles mechatronics robotics experienced designing building mechatronic systems robots including selfbalanced vehicle autonomous hockeyplaying robots info etc familiar embedded system especially arduino microcontroller highly efficient c assembly language programming autonomous systems solid knowledge practices robotics kinematics participate projects planning robot trajectory puma 260 robot arm longexposure light painting haptic rendering motion control phantom robot mechanical engineering experienced mechanical cad softwares6 yrs undergraduate thesis focuses mechanical design flexibleassemblysystemfas tubes fully designed analyzed autocad solidworks uav quadrotor solid knowledge quadrotor dynamics motion planning graph search trajectory planning handson projects dynamic modeling control simulation autonomous quadrotor including simulation 3d path planning obstacles using dijkstra algorithms trajectory generation control lab experiments kmel plenty amount practices implement kalman filter extended kalman filter real system uncertainty computer vision study camera model projective geometry optical flow ransac random sample consensus scene analysis automated cartography projects vision based robot pose position rowpitchyaw angles estimation velocity estimation based optical flow implementing error state kalman filter eliminate real system noise control system study feedback control systems including laplace transformation transform function block diagram pid control bode plot root locus frequency response stability robustness research pingpong ball position control pixy camera smart transporting project avoiding multivehicles crash involving study string stability machine learning experienced supervised learning regression decision tree neural networks knn svm naïve bayes classifiers unsupervised learning clustering pca matrix factorization etc trained learning model combining logistic regression lasso linear svm intersection kernel svm adaboost predict tweeter users gender tweets profiles graphic information programming efficient python java variety handon projects involving exercises data structure algorithms gui good programming habits including unit test test driven development tdd 5 years expertise c language matlab projects simulations analysis tool making mathematic mechanical electrical areas education university pennsylvania school eng applied science aug 2014 master science mech eng applied mechanics jun city state mech eng applied mechanics jun harbin institute technology hit 2010 bachelor science mechanical design automation sep aug city china mechanical design automation sepaug languages english chinese additional information competitions awards honor mention prize 30 mcm mathematical contest modeling 2011 regional second prize china undergraduate mathematical contest modeling 2012 4th place robockey hockeyplaying robot competition upenn 2015 skills 3d assembly language autocad automobiles c c language cad chinese clustering com controller data analysis database database software designing economics editing embedded system english experiments gui graphic java laser lathe machine learning matlab mechanical mechanical design mechanical design mechanical engineering excel windows 7 word mill modeling networks neural operating systems os painting camera plc predict producing programming python rendering research robotics simulation solidworks spss sql sql server stata statistics system design trading system vision

AUTOMOBILE

child center asst dept head summary obtain position personable executive assistant capably maintains open lines communication among senior executives board members shareholders middle management administrative staff highlights resultsoriented time management dedicated team player proper phone etiquette meeting planning schedule management strong problem solver professional mature accomplishments increased office organization developing efficient filing system customer database protocol coordinated department functions team 30 employees experience child center asst dept head 052009 current company name city state kids activities assistant department head assist managing operational financial budgetary responsibility kids activity programming child center area market promote sell kids activities programs throughout club community increase participation different children programs plan program curriculum prepares program schedules registers participants articulate extensive knowledge life time fitness programs products services policies procedures provide outstanding customer service developing positive relationships members everyday early childhood assistant teacher 052009 092009 company name city state assist planning implementing daily program direction lead teacher included lesson plans using naeycs developmentally appropriate practices assist planning preparing learning environment setting interest centers preparing needed materials supplies supervise classroom lead teacher room worked closely site director family care workers classroom teaching team specialists child center department head 032007 042008 company name city state supervise promote activities designed enhance healthy emotional social intellectual physical development children enrolled center help maintain neat organized classroom oversees daily operations managing team 32 employees drafted meeting agendas supplied advance materials executed followup meetings team conferences responsibilities including administrative recruiting personnel issues policies procedures payroll implement curriculum plans maintain ongoing communication parents regarding childrens activities behavior development responded parents concerns arise maintain records reports child comes child center child center assistant department head 052005 032007 company name city state assist department head overall direction coordination management child center assist ensuring continuous professional growth development child center staff assist recruiting interviewing employee paperwork child center engage children interactive educational activities include story telling organized arts crafts singing games member activities assistant department head fitness instructor 112003 052005 company name city state received screened high volume internal external communications including email mail exhibit outstanding customer service developing positive relationships members children articulate extensive knowledge life time fitness programs products services policies procedures assist training team members shadowing instructors orientation direction feedback assist planning program activity curriculum prepare program schedules register participants also taught teen children fitness boot camp 2 make hiring promotion disciplinary termination recommendations department head early childhood associate teacherschool age lead teacher 061998 042003 company name city state assist planning implementing daily program direction lead teacher included lesson plans using naeycs developmentally appropriate practic esassist planning preparing learning environment setting interest centers preparing needed materials supplies supervise classroom lead teacher room long periods time absent help lead teacher 041998 041997 company name city state supervise promote activities designed enhance healthy emotional social intellectual physical development children enrolled center help maintain neat organized classroom help children establish good habits personal hygiene change diapers assist toilet training education bachelor science criminal justice 210 kaplan university city criminal justice associate arts early chilhood june 2002 oakton community college city state associates arts teaching early childhood high school diploma june 2000 evanston township hs city state skills administrative arts articulate customer service direction financial hiring managing marketing ordering materials neat payroll personnel policies programming promotion recruiting

FITNESS

sr business development director accomplishments cyber security classified systems department defense held top secret secret clearances windows server networks disaster recovery microsoft office applications guest teacher lee county schools career counseling high school college level low vision support software guide zoom text jaws support classroom lecture training aviation commercial business topics ehs tier 12 auditor private pilot professional summary top producing sales professional expert aerospace industry dynamic communicator consistently exceeds goals company expectations motivated business developer solid experience managing levels largescale projects including budgeting administration clientfocused sales representative 8 years providing solutions customers solid understanding systems program areas skills risk management processes analysis team leadership staff development project management selfmotivated process implementation powerful negotiator extremely organized client assessment analysis budgeting finance strong verbal communication team liaison conflict resolution work history sr business development director 012014 current company name – city state manage develop business relations insurance marketplace clients sales direct sales team software sales nationally consult clients assess technology requirements advise software address needs lead project management complete life cycle software build customization implemented marketing strategies resulted 12 growth customer base program manager 122012 012014 company name – city state successfully built confidence trust major companies xerox software support astute assessment client needs development strategies meet raising customer satisfaction ratings happy extremely happy provided product sales support closing client software purchases resulting 18 million sales one physical year devised implemented core process project management ensured sustained support eliminated errors achieved high levels customer satisfaction managed projects support teams providing high quality service xerox clients europe usa installing supporting scanned invoice data software international network installation 4 countries directed team 15 setup complex xerox mailroom poland networked 3 countries budget 2m provided project management full lifecycle enhancement break fix projects recovering lost revenue quality engineering analyst 012007 012011 company name – city state led training instructor six sigma tools implementation techniques classroom setting assisted preparation marketing materials interdepartmental clients implemented six sigma site support best practice lead 20 departments six sigma lean pilot projects production line business practices including conducting process improvements root cause analysis sales engineer support rocket engine jet engine sales nasa lockheed us airforce coordinated six sigma best business practicestier auditsenvironmental health safety planning rocket engine production nasa support configuration management led team achieved company gold standard development delivery customer focused strategy consistently achieved error free completion time delivery full consultation customer ensure needs met time delivery equated savings 15m company developed quality management programs assist internal staff suppliers customers partners initiatives reengineer processes methods ensured attainment cost efficiency quality objectives assessed monitored implemented systematic process improvements wide variety complex projects including limited building space shuttle main engines rs25 engine x51 hypersonic engine nuclear electric ion engine rl10 f119 f135 military jet engines support included nasa contracts quality engineering analyst 011997 012007 company name – city state played key role advanced projects group radar cross section x ku band material science methods ceramic materials autocad nozzle design jet engine infrared applications technical analyst f22 f119 engine f35 f135 engine ir radar cross section analysis held responsibility providing information security support classified nispom programs provided department business development consultancy identify implement process improvements key design support computer contractors implementing classified computing center distributed computer systems analyst network administrator 011990 011996 company name – city state provided computer consultancy support 200 workstations across 5 counties installed maintained microsoft windows server networks coordinated managed computer equipment logistics skills budget business development product sales configuration management consultation contracts customer satisfaction ontime delivery direct sales engineering environmental health safety information security instructor insurance logistics marketing materials material science microsoft windows radar network installation project management quality management six sigma lean manufacturing education doctor business administration management dba argosy university city state mba avaition 2004 embry riddle university state bachelor science computer science 1984 southern adventist university city state computer science additional information awards achievements process improvement gold site recertification award space shuttle pratt whitney 2009 eagle award process improvement gold certification space shuttle 2006 2008 eagle award cost saving company 500000 2002 high performance achievement award f22 f35 tactical fighter jets 2001 managed stateoftheart supercomputing facility construction pratt whitney 2000 private pilot certificate ongoing certifications certified airman certificate private pilot single engine six sigma

BUSINESS-DEVELOPMENT

finance officer professional summary attain fulltime position accounting finance field utilize concepts learned experience gained add value company 25 years work experience fields expertise include government accounting auditing budget management assigned finance officer acting bureau internal revenue representative 8 ½ years philippine consulate general san francisco succeeded increasing bir income tax collections 500 17 years philippine department tourism administrative finance officer responsible finance budget management outstanding organization skills excellent communication skills detail oriented dependable team player skills work history finance officer 011997 042014 company name – city state managed working funds office maintained general ledger office reconciled subledgers general ledger account reviewed financial status ensure discrepancies prepared monthly financial statements reports disbursement liquidation report bank reconciliation prepared annual budget analysis proposal prepared bimonthly payroll four staff reviewed processed accounts payables assisted internal auditors audits researched accounting audit issues complied accordingly generally accepted accounting principles maintained regularly updated inventory promotional materials handled maintenance procurement office equipment office supplies processed personnel records consisting computation leave credits submission daily time records leave absences attended various travel shows promote philippines one best tourism destination asia handled logistics big events finding right venue caterers performers sound system among others organized familiarization tours targeting mainstream tour operators raising awareness philippines great tourism destination tourism assistant 011994 011997 company name – city state handled accounting financial reports entertained visitors tourism director answered phone inquiries mailed brochures promotional materials requested processed personnel record consisting computation leave credits assisted various functions office needed finance officer acting bir representative 061985 121993 company name – city state managed consulate funds averaging 600000 per month transferred funds among foreign offices averaging 50000 per transaction coordinated activities fiscal agents bureau internal revenue department foreign affairs commission audit visited san francisco dealt local banks finance officers within san francisco particular whole usa general handled accounts payable prepared monthly financial report disbursements status working funds bank reconciliation prepared annual reports budget proposal comparative report collection statement income statement expense statement working funds checked receipted daily collections prepared daily deposits prepared bimonthly payroll 40 staff account examiner 011980 011985 company name – city examined financial reports foreign service posts new york stockholm pakistan san francisco prepared reports disbursements collections abovementioned posts liquidated cash advances assistant secretaries ambassadors acted finance officer unga united nations general assembly unclos united nations law sea entertained phone inquiries education completed us individual income tax course h r block 1982 passed philippine cpa board exam 1 1994 bachelor science commerce accounting 1 1975 university batangas formerly western philippine colleges city commerce accounting 1 1 junior philippine institute accountants affiliations philippine institute certified public accountants government association certified public accountants 2 skills accounting accounts payable accounts payables assembly bank reconciliation brochures budget analysis budget bi cpa finance financial financial statements funds general ledger inventory law logistics director excel microsoft office office power point publisher word office equipment payroll personnel procurement promotional materials proposal quickbooks san sound tax phone annual reports

FINANCE

business development consultant mar summary highly motivated individual seven years financial industry experience specifically areas risk management compliance skills strengths include limited excellent organizational project management communication abilities expertise compliance risk management retail commercial banking highlights microsoft office applications word excel powerpoint outlook ability create reports interpret data using oracle discover experience 012010 current business development consultant mar company name city state develop commercial account procedures guidelines create business member informational brochures disclosures applications marketing materials develop action plans accomplish assigned goals business accounts manage activity within assigned budget track report business account activity accumulate report business account statistics identify trends recommend solutionscorrective actions process improvements regularly meet current prospective business members well support vendors ie printing vendors merchant processing vendors etc develop enhance relationships provide monthly training pscu staff regarding aspects business member services 102007 102009 business sales manager company name city state directed branch business banker program 133 branches michigan market including training development assistant branch managers communication progress necessary action steps senior management partnered retail regional managers branch managers identify performance gaps develop strategies order close gaps telemarketing events workshops group training oneonone mentoring etc executed business sales campaigns coordinating market wide kickoff calls crafting call scripts ensuring proper tracking reporting managed aspects offsite business banking events includes event organization event agenda workshop development facilitation event hostperson facilitated communication business products offers processes 062004 102007 operations manager company name city state prepared region 16 branches audit performing quarterly risk assessment ensure internal controls adequate analyzed several reports daily branch cash limits atm balancing regulation dd z policy followed make recommendations improvement andor disciplinary action facilitated monthly regional managers meetings train branch managers various operational topics help write audit responses act operational expert developed branch operational policies exceptions supervision state retail operations director executed monthly teller manager conference calls person operational integrity training teller managers branch managers southeast michigan toledo train new existing operational developments education august 2000 bachelor arts organizational studies university michigan city state organizational studies spring 2012 mba finance wayne state university city state finance certifications certified credit union financial counselor interests community involvement varies planning volunteering directly working numerous outreach programs events list includes limited middle high school career day participant charter ones public service credit union community service projects detroit public schooleastern michigan university project gear service projects include supporting various soup kitchens homeless shelters seasonal events basically people helping people oriented thanksgiving dinners food bank clothing drives etc skills atm banking brochures budget counselor credit senior management financial director market marketing materials meetings mentoring excel microsoft office applications outlook powerpoint word oracle policies processes progress reporting retail risk assessment sales scripts statistics supervision telemarketing workshops additional information community extra curricular activities community involvement varies planning volunteering directly working numerous outreach programs events list includes limited middle high school career day participant charter ones public service credit union community service projects detroit public schooleastern michigan university project gear service projects include supporting various soup kitchens homeless shelters seasonal events basically people helping people oriented thanksgiving dinners food bank clothing drives etc

BUSINESS-DEVELOPMENT

apparel associate summary organized detailoriented conscientious self starter able learn adapt quickly new skills also able strategized prioritize effectively accomplish multiple tasks stay calm pressure skills adaptability strong work ethic time management selfconfidence handling pressure creativity communication team work motivation cash register typing basic computer skills customer assistance skills cashier customer assistance sales stock experience apparel associate aug 2017 current company name city state stocking zoning apparel housewares merchandise recruiting assistant oct 2016 may 2016 company name city state sealingmailing letters football recruits making prints copies letters andor paperwork signing recruits families game day cashierstocker dec 2015 sep 2017 company name city state assisting customers finding need recovering sales floor keeping store clean organize shoppers better easier shopping experience make customer purchases andor returns cashiersales associate may 2014 aug 2015 company name city state assisting customers finding need recovering sales floor keeping store clean organize shoppers better easier shopping experience make customer purchases andor returns education training business adminstration 2018 south louisiana community college city state business administration university louisianalafayette city state 2014 salmen high school city state activities honors 21st century summer camp years 20122014

APPAREL

registered nurse professional summary provide safe efficient quality care patients families adhering policies procedures licenses completed coursework anatomy physiology anatomy lab english composition cardiopulmonary resuscitation microbiology microbiology lab medical terminology skill highlights microsoft office word excel powerpoint outlook professional experience 062016 registered nurse company name city state selfmotivated leader 8 years experience emergency medicine health care selfstarter able maneuver tasks make sure job done timely proficient manner trainer teacher effectively break tasks understood executed without flaws facilitator group projects help others understand objective produce effective outcome job presented creative mindset present outcome one way many options available able communicate team members diverse backgrounds incorporate needs every individual create positive atmosphere able recognize abnormalities report timely efficient manner flexible able quickly adapt change last minute complete project without delays mentored health care field understand emergency medical system reporting standards knowledge formulate present reports next echelon care knowledgeable regulatory requirements order adhere healthcare standards protocols completion 120 clinical hours medical surgical pediatric psychiatric health services 112010 052013 medical technician healthcare specialist company name city state supervisor ssg stover kenneth weekly hrs worked 60 health care statistics reporting extracted medical statistical reports composite health care system chcs armed forces health longitudinal technology application altha department defense dod health information system tracked acute routine wellness appointments include limited orthopedic injuries colds immunizations physical exams medical leave absences hospitalizations weekly basis created visual aids charts graphs using microsoft powerpoint meeting presentations presented statistical information regarding medical appointments illnesses injuries weekly medical staff meetings hospital medical surgeon communicated clinical staff medical officer charge address reporting discrepancies training trained 2 medical technicians medical administration health care statistical reporting conducted handson training demonstrated functionality dod health information systems monitored work performance medical technicians provided verbal written feedback provided training resources performance professional development quarterly basis collaboration attended weekly medical inservice training discuss various health topics presented information monthly weekly inservice discuss medical public health related trends issues mentored medics medical training exercises monthly basis provided guidance medical technicians performing medical continuous education units ceus patient care refresher training first responder protocol triage care levels medical care 082008 112010 medical technician company name city state supervisor ssg ellis courtney weekly hrs worked 60 extracted physician orders hospital database composite health care system chcs confirmed physician orders administering immunizations identified patients utilizing proper identification cards verified patient demographics prior performing ordered test obtained procedural consent forms maintained secured patient information accordance privacy act 1974 health insurance portability accountability act hipaa practices immunizations provided safe comfortable experience patients prepared patients administration immunizations subcutaneous intramuscular routes administered immunizations updated records immunizations within health information systems adhered practiced occupational safety health administration osha guidelines wore personal protective equipment ppe recapping needles disposed syringes designated sharp containers 012006 082008 medical technician company name city state supervisor sfc goines weekly hrs worked 60 082013122015 student asn nursing columbus technical college columbus ga gpa 320 studied theoretical practical aspects coordinating patient care educating patients public various health conditions providing advice emotional support patients family members obtained knowledge medical terminology better understand proper terms reference human anatomy basic patient care skills including communication patient safety medical asepsis abilities provide proper resuscitation skills infants adults delivered presentations utilizing microsoft word power point excel conducted research utilizing ebsco host lexisnexis eric academic research databases reviewed descriptive statistical reports documents interpreted data ensured data utilized compile academic reports authentic correct consistent wrote annotated bibliographies abstracts literature reviews argumentative papers required per professors syllabi mentored fellow classmates regarding academic coursework collaborated communicated students projects study groups academic research education training diploma may 2004 hs general studies bainbridge high school city state general studies december2015 nursing columbus technical college bsn south university city state nursing skills academic acute care anatomy armed forces basic charts oral databases database emergency medicine emotional support english forms graphs immunizations information systems insurance medical terminology meetings excel microsoft office outlook microsoft powerpoint powerpoint power point word microsoft word next nursing occupational safety patient care coordinating patient care patient safety physiology policies presentations protocols public health reporting research resuscitation safety selfmotivated selfstarter statistics supervisor surgeon teacher trainer triage written composition additional information awards army commendation medal valor army commendation medal 4th award army achievement medal army good conduct medal 2nd award national defense service medal global war terrorism service medal iraqi campaign medal campaign star noncommissioned officer professional development ribbon army service ribbon overseas service ribbon combat medical badge

HEALTHCARE

director professional summary skills ppc digital media planning dsp behavioral targeting comscore similarweb kenshoo ms excel ppt agile marketing ads portuguese advertising presentations agile quality agency quality control auditing reporting branding sales budget bilingual bi spanish capital markets strategy clients strategic client data analysis designing dsp direction english fast features financial french innovation investments leadership marketing market media planning meetings ms excel modeling next optimization work history director 072017 052021 company name 12 years experience performance marketing ppc search engine marketing social local programmatic media experience gained portfolio management reflects obtaining best results customers allocating investments accordingly better returns digital marketing world enjoy working fastpaced environments find dynamism digital marketing fulfills completely vendor microsoft digital advertising part global team 8 people remote built audience clusters based behavioral targeting brazilian mexican canadian us markets utilized data analysis tools optimize performance improve ctrs project revenue brazil grew 50k 500k grew 3mm second year assisted quality control team members digital media solutions executive director 012016 072017 company name – city state led team 8 specialists search social mobile display programmatic local ads bringing innovation new digital opportunities blinks focusing branding performance responsible growing media spend across channels period media spend grew 100 300mm established procedures best practices digital media planning execution ensuring efficiency stages customers journey created established blinks media mix modeling provided strategic insight across many digital channels account teams implemented auditing technical evaluations improve quality campaign execution optimization created delivered training new hires weekly training company employees covering areas digital media built maintained strong partnerships media channels providing opportunities implement betas firsttomarket cases assist developing new products assisted sales team data cases elaborating presentations rfps provided insights bi devops development inhouse dashboards media management tool invited test beta facebook blueprint certification coordinated digital days clients member partner senior executive leadership actively participated designing path direction company awarded bing agency year award september 2017 account director 012014 122015 managed portfolio largest clients blinks including global accounts r6mmmonth led team 8 analysts provided media strategy activation branding performance campaigns clients included netshoes accor aig olx cross channel reporting analysis weekly wrapups team clients oversaw budget allocation prioritization campaigns elaborated campaigns clients channel partners develop firstto market cases excellent results benchmark examples created best practices ab testing black friday checklists documenting learnings creatives analysis reduced cpl 300 one account less 6 months maintained customers roi whilst increasing investment 300k 600k tripled lead generation whilst reducing cpl 150 invited become executive partner blinks account manager 122010 122013 managed portfolio large smb accounts 30 accounts led team 6 analysts responsible strategy execution ppc campaigns defined strategy kpis based client objectives goals held monthly meetings clients go results next steps behavior targeting specialist 012008 012013 company name – city state senior investment specialist 011999 032003 company name – city state managed portfolio high net worth accounts u 1 million including latam customers provided trading assistance various financial products reviewed client portfolios advising investment solutions conforming objectives educated clients usage trading platforms software equity trading liaison 071997 011999 capital markets trading operations liaison exchanges account reps resolving trade disputes reduced risk firm resolving disputes timely manner mitigating losses managed downtime operations led team 20 helpers input trades manually system downtimes occurred agility accuracy key features floor broker 011995 011997 company name – city state cboe broker trading stocks ko hon bac executed orders various brokerage houses evaluating market volatility order flow best executions education wpp mini mba business strategy 042017 bs business administration 051994 boston college city state certifications certifications google adwords certified google analytics certified facebook certified planning professional languages english native bilingual portuguese native bilingual spanish

DIGITAL-MEDIA

student professional summary completed bachelors science interdisciplinary social science minor conflict analysis trauma studies august 2015 possesses strong interpersonal skills desire career social sciences served 8 12 years us army experience professionalism dedication duty integrity extensive background executive administrative affairs 4 year period including experience employee training personnel information management counseling mentorship conflict resolution general office operations communication mediation coordinating travel demonstrated success developing training modules coordinating ceremonies core qualifications personnel management personnel information management proficient microsoft outlookexcel wordpower point employee relations general office operations orientationsceremonies training development performance management ability type 45 wpm experience student june 2013 current city state diligently maintained living environment three individuals two pets completing bachelors science distance learning provided three nutritional meals daily responsible care wellbeing one child september 2004 june 2013 company name 3540 hrs executive administrative assistant september 2012 april 2013 company name city state essential member army communications maintenance team primarily responsible performing field sustainment level maintenance avionic navigation flight control systems stabilization systems equipment maintain test repair communication equipment install repair circuits wiring calibrate align equipment components test isolate faulty assemblies components replace parts rewire equipment interconnect components semiautomatic telephone switchboard executive administrative assistant senior commander september 2011 september 2012 city state coordinated scheduled training visits briefings appointments correspondences travel arrangements 1st infantry division deputy commanding generalsenior commander possess excellent people skills proven ability communicate well levels professionals detailoriented proven effectiveness multi task highimpact fastpaced environments juggling multiple priorities simultaneously good judgment s3 operations noncommissioned officer 40 hrs 40hrs supervised trained led 5 soldiers daily basis responsible creating maintaining brigades operation orders detailing delegating tasks subordinate units maintain flight logs incomingoutgoing flights individual flight records executive administrative assistant january 2011 september 2011 40 hrs 1st infantry division fort riley ks served executive administrative assistant division command sergeant major facilitating flow information division command sergeant major subordinate command sergeant major sergeants major staff necessary coordinated scheduled training visits briefings appointments correspondences travel arrangements executed 15 boards 27 award ceremonies recognizing soldiers civilians contribute esprit de corps superior performance duty provided expert oversight evaluation reports awards administrative matters supervised mentored 2 soldiers daily operations administrative assistant june 2010 december 2010 company name city state 3540 hrs served administrative assistant brigade command group instructor brigade junior leader course me0ntoring developing 54 students across three month period developed lesson plan composite risk management adopted brigade standard coordinated 25 air ground travel arrangements brigade command sergeant major orderly room clerk january 2009 june 2010 company name city state 3540 hrs served company orderly room clerk personally responsible developing utilizing company database efficiently maintaining personnel records 320 personnel family readiness rosters responsible training health welfare technical guidance 3 personnel cashiercopy center may 2003 july 2004 company name city state 3540 hrs maintains adequate stock resale items operated computer system calculates marks prices operated electronic checkout system makes change verifies change fund amount currency received assigned shift assists customers answering questions concerning prices identification location items counts cash negotiable instruments prepare accountability report manages selfcheckout registers assisting customers correct processing purchases changes register tape clear routine equipment scanning jams registers education bachelor science interdisciplinary social science august 2015 kansas state university city state usa interdisciplinary social science coursework sociology psychology communications focusing conflicting behaviors society ability critically analyze effects behaviors fit norm workforce criminal justice system domestic historical perspectives minor conflict analysis trauma studies provides theoretical empirical framework model analysis study trauma violence conflict consequences emerging study delivers knowledge establishing posttrauma postconflict reconstruction practice research service policy improve interpersonal social systems gpa gpa 341 gpa 341 high school diploma may 2004 north garland high school city state usa gpa gpa 27 gpa 27 professional affiliations national society collegiate scholars nscs sigma alpha lambda sal skills administrative administrative assistant army bachelors interpersonal criminal justice database detailoriented employee relations fast general office instructor lesson plan excel microsoft outlook power point word navigation excellent people skills performance management personnel personnel management psychology research risk management scanning switchboard telephone trauma travel arrangements type 45 wpm wiring

AVIATION

legal specialist iii investment banking subpoena compliance summary certified paralegal extensive legal background excellent supervisor skills investment banking knowledge seeking position within financial industry knowledge legal terminology banking laws regulatory policies procedures would fully utilized expanded highlights core skills advanced monitoring regulatory compliance protection customers rights risk management highrisk investigations quality efficiency assurance investment banking strategic thinking policy procedure development regulatory affairs loss mitigation complex administrative skills computer knowledge wordperfect microsoft word excel powerpoint outlook time map 3000 lawdrill eroom courtexpress courtlinks lexisnexis westlaw live edgar pacer summation concordance trial director shepardize cite check blue book ediscovery nyscef itc bpai ttab intralinks pair access equliar clearwell stratify notary public advanced monitoring advanced monitoring regulatory compliance protection customers rights risk management highrisk investigations quality efficiency assurance investment banking strategic thinking policy procedure development regulatory affairs loss mitigation complex administrative accomplishments 2008 nominated paralegal year award american association justice 2003 awarded employee month 1999 awarded miss congeniality 2015 member rewards recognition committee 2010 member national federation paralegal associations 2009 presentation paralegal trial procedures duties 2007 legal staff profile article written law crossing 2005 labor employment newsletter state minimum wage guide 2004 diversity sensitivity training clients including staff management 2003 article youre hired lets arbitrate experience legal specialist iii investment banking subpoena compliance december 2013 current company name city state create data analytics related complex compliance financial investigations experience banking environment familiar various financial products responsible complex investment bank investigations analysis ensure bankwide compliance bank secrecy act bsa usa patriot act office foreign asset control guidance published fincen fdic federal trade commission ftc us treasury department assessing risk customers bank including reviewing antimoney laundering aml suspicious activity reports sars investigations communicating effectively verbally written supporting gire gsi aml internal regulatory departments construct filters queries refine ediscovery reviews attorneys ldm department prepare objections subpoenas negotiate scope bread request knowledge financial industry investing banking practices including mergers acquisitions capital markets equity research securities clearing prime brokerage benefit consultant agent april 2013 november 2013 company name city state conduct seminars healthcare reform detailedoriented excellent research investigative reporting skills extensive knowledge substantive procedural aspects insurance industry provide information 12 supplemental insurance products potential clients research changing healthcare laws tax regulations new jersey new york training sell mutual funds annuities securities retirement plans insurance products case supervisor project management professional october 2000 april 2013 company name city state responsible managing 515 paralegals cases projects trials appeal assignments coordinate delegate assignments cases junior paralegals temporary support staff supervise hire train support paralegals firms new york new jersey boston offices boost staff morale improve teamwork accessible hours problem resolutions redesigned paralegal staff forms greater effectiveness ediscovery tools strong analytical skill willingness deal solve ongoing unique situations senior trial paralegal intellectual property assist ny nj ca tx offices trademark infringement internet counterfeiting matters manage us foreign patent prosecutions handle utility design patents 10 claims prosecute patents cases international trade commission board patent appeals interferences deal unfair competition trade secrets false advertising patent copyright infringement issues senior trial paralegal labor employment assist 5 attorneys areas labor law issues including employment union wage hour flsa erisa collaborate attorneys federal state trials involving ada harassment litigations domestic violence workplace employment agreements separations wage hour issues erisa liability provide support claims executive compensation fiduciary professional liability alternative dispute resolution arbitration medication nasd eeoc levels draft current editions sensitivity training guides employee handbooks management policies employment agreements collective bargaining agreements trial paralegal corporate basic knowledge areas corporate securitiesventure capital private equity transaction analyze proxy statements officer questionnaires forms 10k 10q 8k compliance involved officer director stock transactions employment review analyze sec equity capital market ecm acquisitions documents paralegal litigation assist trial preparations creating trial notebooks plaintiff defendant witnesses witness outlines deposition digests pleadings motions orders potential trial exhibits digest deposition hearing transcripts computer database identify accumulate background information opposing counsels witnesses experts create manage scan code edit index discovery production including correspondence pleadings bates stamped documents electronic computer database create discovery privilege logs assistant office manager paralegal asbestos lead insurance january 1999 october 2000 company name city state new york new york 011999 102000 assistant office manager paralegal asbestos lead insurance paralegal personal injury march 1997 january 1999 company name city state paralegal may 1996 march 1997 company name city state securities education license life health insurance 2012 new jersey state life new jersey state life health insurance license 2012 certification paralegal studies program 1996 benjamin n cardozo school law city state us aba approved certification paralegal studies program general practice 1996 bachelor arts sociology criminal law 1995 fairleigh dickinson university city state us fairleigh dickinson university teaneck new jersey bachelor arts sociology concentration criminal law 1995 certifications project management professional aba pmp affiliations rewards recognition committee additional information manage us foreign patent prosecutions handle utility design patents 10 claims skills paralegal securities ediscovery training ada advertising cases claims compensation correspondence database defendant deposition eeoc equal employment opportunity commission erisa executive compensation flsa intellectual property labor law liability litigation nasd patent patents plaintiff project management sec trademark witness asbestos office manager aml brokerage bsa business systems analysis capital markets data analytics fdic fixed income investment banking treasury department annuities clients healthcare mutual funds access award excel lexis loss mitigation microsoft word mitigation outlook pmp powerpoint regulatory affairs regulatory compliance risk management trading westlaw word wordperfect

BANKING

construction worker summary hardworking shipping receiving clerk familiar aspects logistics shipping receiving general warehouse operations highlights logistics shipping receiving punctual reliable detail oriented adaptive team player strong problem solver multitasker fluent spanish experience construction worker october 2011 current company name city state completed residential commercial construction projects minimal supervision retail associate november 2012 september 2013 company name city state offered exceptional customer service differentiate promote company brand balanced needs multiple customers fastpaced retail environment prevented store losses using awareness attention detail integrity facilitated quarterly physical inventory counts quality assurance clerk august 2006 september 2011 company name city state answered customers questions addressed complaints person via phone resolved delivery issues carriers warehouses customers documented pilfer damaged inventory presented customers bills receipts collected payments shipments picked organized scanned inventory minimizing company loss monitored shipments guarantee ontime delivery forwarded clientrelated quality service issues appropriate manager resolution package handler august 2005 august 2006 company name city state worked rapid pace meet tight deadlines cleared damaged items loading freight redirected organized outbound shipments operated powered pallet jacks forklifts safely 0 incident rate education high school diploma 2005 moneta high school city state skills energetic work attitude following directions able lift 75 lbs organized responsible strong work ethic dependable reliable

CONSTRUCTION

sales engineer profile write professional summary using keywords application scanning robots tailor resume specific advertised position paragraph 26 years experience engineering construction fields 2 sentences 8 years project management experience sustainable design experience conceptualization building occupancy diverse client profile medical research development commercial educational industrial 10 plus years exact dates culminating years competent project engineer excellent communication organisation coordination skills possessing proven track record preparing executing project plans programmes ensuring work carried accordance companies procedures clients satisfaction able ensure timely safe cost effective design implementation life cycle projects conception till customer satisfaction currently looking suitable project engineer consultant position forward thinking employer skills extensive experience planning project management design client liaison experience interpreting specifications preparing technical proposals ability multitask demanding engineering environment strong track record delivering projects time within budget able ensure hs procedures met maintained resolving complex technical issues coming fast efficient solutions ability assess financial feasibility impact proposed budget items also alternatives professional experience sales engineer feb 2014 current company name city state engineering salesproject management estimation develop proposals estimates conceptual designs project schedules budgets bidding contractual agreement manage construction mobilization owner signoff conduct regular field observations materialequipment acquisition personnel allocation ensuring engineering work carried accordance withspecifications statutory requirements laws rules regulations othercontractual requirements due regards safety operability andmaintainabilityduties managing projects conception preproduction completion providing technical support project team wider regional teams responsible overseeing review initiation execution contracts managing project budgets keeping costs overseeing maintenance projects completion responsible completion documentation producing test plans reports prepare contract documentation procurement services materials evaluating tenders providing recommendations carrying effective client liaison projects undertaken liaising customers regular basis ensure successful design manufacture products agreed budgets time frames project managerconstruction manager jan 2009 jan 2014 company name city state leadorganized client conceptual development construction projects developed project scope specifications mechanical system replacements mentored staff managed overall project execution developed requests proposal rfp schedules budgets oversee installation completion note accomplishments project value time enon field conversion water damage remediation grace baptist church sanctuary ac boiler plant use power words like managed developed etc also indicate reported directly foreman subcontractors project managerproject engineer jan 2002 jan 2009 company name city state developed managed project scopes schedules budgets mentored staff managed overall project execution conduct interdisciplinary coordination architects consultants vendors developed energy audits master planning designed mechanical systems including production preliminary working drawings specifications sustainable projects responsible work assignments manhour expenditures acted primary interface client contractors architects vendors specific accomplishments project manager project engineer company name city state achieved first leed leadership energy environmental design platinum certification green building council office renovation performed energy cost analysis geothermal system friends center renovation project project engineer jan 2001 jan 2002 company name city state project engineer jan 1996 jan 2001 company name city state project engineer jan 1994 jan 1996 company name city state project designershop drawing clerk jan 1990 jan 1994 company name city state education training bachelor science mechanical engineering lehigh university mechanical engineering affiliations member american society heating refrigerating air conditioning engineers ashrae skills budgets c conversion cost analysis council client leadership mechanical office personnel platinum project management proposals proposal renovation rfp sales

SALES

process consultant professional summary experienced operations manager entrepreneur built 45 million dollar company without start capital outside investment supremely organized ability identify solve challenges growth environment performing peak boundaries constant state change visionary professional excels recognition anticipation coupling ability diagnose skill execute confident negotiator understands nuances variables timing leverage negotiation strength finders analyticalcontextcommandfuturisticrelator key skills negotiations strategic thinker team building driven advanced problem solving skills operations analysis process development execution employee training support development project management professional experience process consultant january 2014 current company name city state develop processes allow company use business metrics provide macro micro analysis company performance provide structure scale operations identifying productive unproductive work activity determine deploy management practices small medium sized business operate increased financial clarity operational efficiency process requires macro understanding given businesss primary economic driver identified modify processes simplify execution driver full conversion objective business practices eliminating management decisions made vacuum objective often met defining strict data entry process schedule returning data faster accurately requiring decision making originated current information available implement deploy procurement processes optimize cost savings ensuring proper leveraging organizational buying power director operations january 2012 january 2014 company name city state converted company culture subjective management driven opinion objective management driven data streamlined accounting system deployed management tool thereby changing organizational behavior respond financial goals achieved 14 savings operational costs applying line item approach attacking costs starting highest cost lowest high low formula proved cost effective buying power leverage roi optimized recognized changing business climate required nimble communications researched available solutions negotiated cost effective pricing deployed cloud management company data processes authored deployed best practices hiring employee sub contracted labor resources exposing corporate strength weakness points human resource management provided general accurate understanding company cash flow needs volatile revenue environment founder president ceo january 2002 january 2011 company name city state founded company provided corporate housing services corporate clients relocating individuals managed sales volume growth 52000 2002 sustained volume 2000000 2004 company revenues reaching 4500000 fiscal 2011 managed temp housing procurement toyota motor manufacturing expansion blue springs mississippi demand apartments far exceeded local supply requiring swift creative negotiation inspect procure available apartment space condensed time period complex acquisition apartment hotel supply team members placed ground time line cost budget project generated 23 million revenue targeted gross margin doubled company apartment inventory expanded managed operations cincinnati oh lexington ky provided service customers area markets including louisville ky columbus oh dayton oh recognized gross margins damaged ineffective leasing policies aggressively adjusted lease procurement practices decrease leasing costs without compromising sales volume raising overhead results dramatically improved margins company profitability maintained high margins proactive management apartment inventory strategically matching customer demand available space twice negotiated deals double company revenue expanding state markets provided daily operational support market employees directing activities intelligent use market performance data successfully developed cobranding relationships vendor partners supply vesta customers cost products exchange market exposure recognized entrepreneur magazine fast excuses growth consistently sold apartment inventory industry competitors due high service standards effective quality control practices developed managed highly effective employee base low rate attrition recognized providing exceptional employee support employing listen first approach navigated recession focusing like laser beam key company revenue drivers primary costs company remained cash flow positive quickly mobilizing september 2008 meet fast changing market conditions applied high level cost analysis company deploying new procurement processes secure 11 cogs year year reduction 2008 2009 surveyed customer feedback leading industry first include high speed internet flat screen tvs standard items apartments cost absorbed increased demand service notable corporate clients l3 proctor gamble toyota motor manufacturing education ba 1987 university wisconsin green bay city state gpa gpa 347 gpa 347 languages german professional working proficiency personality analyst idealist goal setter personal development political junkie cnbc humor neat spontaneous visual apple forward thinker bold confidence fitness investments optimism cool design service travel humility curiosity

CONSULTANT

territory sales consultant career focus talented sales professional effectively multitasks consistently achieves exceeds business objectives customercentric approach develops longterm relationships establishes loyalty customers ability adapt evolving marketplace grow new roles responsibilities summary skills background gpo formulary processes experience specialty hospital primary care sales injectable medications skilled new product new indication launches adept providing inservices training clinical staff trained pricing gross profits margins broad knowledge osteoporosis womenaposs health menaposs health musculoskeletal pain excellent communication skills customer focused highly motivated accomplished relationship selling professional experience company name august 2013 current territory sales consultant city state charge growing 9 million territory quickly learned vast array products associated terminology competitors trends challenges reimbursement government regulation responsible longterm relationship building customer cardinal health professional organizations group purchasing organizations etc set trials provide inservices training clinical staff proper use various medical products work closely decision makers hospital settings value analysis coordinators materials managers clinical educators team leads contract managers wound care nurses etc provide pricing savings maintaining profitable gp voted mvp cast ii training finished first fiscal year 987 plan 2390 growth previous year first team company name january 2007 july 2013 pharmaceutical sales representative program coordinator city state strong sales promotional results nominated rookie year top 11 ranking first year lilly awarded 3 incentive trips top territory district sales performance highest average som district 2012 following new indication launch launched 3 new indications 3 different medications invited part future marketers west instrumental bringing future marketers midwest chosen management represent lilly national obgyn conference chicago recognized district q4 2012 q1 2013 exceptional customer experience award winner developed unity champ role assist strengthening new team sales representatives responsible selling variety disease states multiple specialties built strong relationships rheumatologists pain management specialists obgyns experience selling facets injectable medication given responsibility specialty representativesapos territory calling neurologists anesthesiologists treat chronic pain disease state knowledge selling experience osteoporosis womenaposs health menaposs health musculoskeletal pain coordinated osteoporosis trainings within clinics mental health licensed mental health practitioner company name november 1994 january 2007 fitness instructor city state supervised administered youth crisis program youth assessment center clinical programs oversight aspects programs including budget allocation quality assurance training developed implemented case management program served liaison families community resources provided individual group family therapies outpatient residential detention settings trained clinicians detention line staff suicide assessment crisis intervention farrellaposs extreme bodyshaping level ii instructor responsible leading kickboxing resistance training classes motivate inspire participants improve fitness level encourage healthy lifestyles exercise proper nutrition coached 2 separate 10week session teams top 3 finishes develop implement challenges farrellaposs participants education university nebraska lincoln master science marriage family therapy marriage family therapy university nebraska lincoln bachelor science human development human development professional affiliations licensed mental health practitioner vice president mesa verde townhouse association 2012current nebraska juvenile justice association board member 20012006 042010 current lincoln ne 1994 lincoln ne usa 1991 lincoln ne usa skills budget case management excellent communication crisis intervention government materials mental health 98 obgyn pain management pricing primary care processes purchasing quality assurance relationship building selling sales wound care

FITNESS

certified custom framer qualifications ability multitask certified custom framing motivated meet every deadline excellent communication skills problem solver experience certified custom framer 012015 current company name city state providing great customer service helping customer pick design best fits needs managing time meet deadlines ​helping floor register needed training new associates frame shop sales associate 092014 112014 company name city state delivered excellent customer service greeting assisting customer filled positions understaffed task needed completed assisted manager closing store cash registers end night visual merchandising setting planograms detailed recovery stocked inventory shipments received learned work team accomplish greater tasks education high school diploma 2014 trinity high school city state united states 43 gpa graduated honors business manager yearbook staff

ARTS

victim advocate professional summary social worker five years experience multicultural victim advocate exceptional people skills versed advocacy case management desires challenging role hr generalist strategic planning client relationship management expert experience counseling individuals various ethnic socioeconomic backgrounds including latinos immigrants various countries core qualifications case management interpersonal skill crisis intervention client relations databases decision making adaptable self motivated creative problem solving bilingual translation interpretation spanish english legal navigation public speaking team player computer proficient filerecords maintenance organizational skills experience february 2015 march 2017 company name city state victim advocate april 2014 march 2015 company name city state multicultural advocate conducted support group victims domestic violence trained professionals multiculturalism immigration better served latino community connected clients community service resource agencies provided comprehensive case management services including creating personalized safety plans assistance court filings crisis intervention education victims rights victims compensation navigation justice system accompaniment court connecting victims families appropriate resources community interpretation translation court june 2013 february 2014 company name city state intern entered numerical data databases timely accurate manner developed community group targeting immigrant youth empowerment cultural diversity healthy behavior assisted clients legal interpretation provided referral advocacy services august 2012 may 2013 company name city state interpretertranslator displayed sensitivity cultural linguistic needs clients families served performed variety modes interpreting simultaneousconsecutivewhispered convert concepts source language equivalent concepts target language render spoken messages accurately quickly clearly education 2014 pellissippi state community college city state professional studies international organizational leadership bs professional studies international organizational leadership 042016 middle tennesse state university city state ccaht human trafficking training 072015 ccaht human trafficking summit community coalition human trafficking criminal injuries compensation training 032015 publications 122014 immigrant victims intimate partners violence 2014 deferred action childhood arrivals daca renewal 2014 certification process uvisa2014 abcs advocacy2014 coordinated community response training knoxville fjc second floor auditorium tuesday march 24 wednesday march 25 900am 400pm victims compensation knoxville fjc march 25 2pm proceedings involving victims battering 2014 criminal injuries compensation workshop 08 2016 certifications understanding role experts immigration proceedings involving victims battering national clearinghouse defense battered women knoxville tn 062014 uvisa department homeland security knoxville tn 06042014 trauma informed advocacy family justice center knoxville tn 072014 bridges poverty knoxville homeless coalition knoxville tn 082014 emotional safety plan hotline webinar services knoxville tn 082014 community schools knox county knoxville tn 072014 cpr ywca knoxville tn 062014 daca national immigration law center knoxville tn 062014 immigrant victims intimate partner violence jewish woman international knoxville tn 042014 trauma informed advocacy knoxville family justice center knoxville tn 072014 expert advice judges niwap knoxville tn 122014 international conference sexual assault domestic violence campus responses new orleans la 042015 criminal injuries compensation tennessee department treasury knoxville tn 082015 uvisa vawa catholic charities knoxville tn 072016 ccr safety audit training family justice center knoxville tn 05 2015 human trafficking summit human trafficking summit community coalition human trafficking knoxville tn 072015 abcs advocacy tn coalition knoxville tn 092014 ​ criminal injuries compensation tennessee department treasury knoxville tn 082016 drug alcohol workshop harassment awareness city knoxville knoxville tn 022015 ​ languages bilingual spanishenglish skills trained indicators child abuse domestic crisis human trafficking intervention techniques violence human trafficking strong client relations bilingual spanish english culturally sensitive public speaking ability case management proficiency excellent interpersonal skills independent judgment decision making knowledge civil court system ​

ADVOCATE

support network services intern professional summary technical support analyst technical troubleshooting repair expertise team player flexible reliable adaptable dynamic environments skills ·able research familiarize skill sets towards core technologies based enthusiasm dedication motivation ·knowledgeable installation configuration windowsbased operating systems windows xp vista 7 8 ·experienced installation configuration ubuntu linux whilst cognizant mac os x interactions ·proficient virtualization highly skilled configurations inside vmware ·skilled troubleshooting hardware software issues within network support services environment ·able document effectively communicate succeed within group setting order become superior team player willing work individually whilst prioritizing tasks projects completing assignments based expected deadlines work history company name support network services intern city state september 2014 december 2014 customized implemented microsoft scsm sccm order automate departmental organizational needs facilitated proper asset management user onboarding processes tailored student affairs department worked network support services team learn general campus supported users attended regular meetings coordinate discover expected outcomes functions microsoft scsm performed within minimalized test environment order create runbook programming custom templates shadowed student workers incident management processes workflows within cherwell service management familiarized ticket creation priority review remote desktop connections respect supported users imaged computers based imagenow software residing network reflected changes active directory discovered learned ad ds sccm scsm interacted systems based supervision assisted student workers new computer installations configurations well creating documentation alleviated phone call requests questions student workers based working knowledge ticket closure company name information technology lead intern city state june 2012 june 2013 worked director minimizing windows xp machines migrated windows 7 based spiceworks solution contacted central appropriate regards diagnosing distance education connections supporting equipment deployed reimaged hard drives newly acquired assets classrooms professors based priority scheduling assisted lab desk student workers issues cooperated lab desk students scheduling accommodations support check manage plethora department equipment based appointments sharepoint open door policy performed room checks test equipment replace faulty campus property semester breaks set purchased assets within classrooms students retiring recycling older systems company name information technology student center intern city state september 2011 december 2011 resolved student center questions arranged peertopeer tutoringassistance specific students css program prepared delivered microsoft office training session training videos general public workforce environment created enabled multiple custom virtual machines sandboxed environment distinguish networking connectivity continued research interacted microsoft windows macintosh os x mobile linux operating systems education bachelor science information science technology university wisconsin city state 122014 information science technology aas waukesha county technical college city state itcomputer support specialist 12 2011 accomplishments ·uwwaukesha deans list ·wctc honor list ·whos program – wctc ·nths member 2010 ·phi theta kappa honor society ·bchs honor roll skills active directory ad asset management automate hardware css documentation hard drives linux mac os macintosh os director meetings microsoft office windows 7 microsoft windows windows windows xp network support network support network networking operating systems organizational processes programming research scheduling supervision phone test equipment troubleshooting tutoring vista additional information able document effectively communicate succeed within group setting order become superior team player willing work individually whilst prioritizing tasks projects completing assignments based expected deadlines honorsachievements uwwaukesha deans list wctc honor list whos program wctc nths member 2010 phi theta kappa honor society bchs honor roll

INFORMATION-TECHNOLOGY

director theater highlights edline google classroom canvas blackboard performing arts events images routinely used communications photography offices episcopal high school cannon school websites publications shot cover photo ehs alumni magazine winter 2016 experience photo video editing software photoshop elements iphoto pro pixelmator imovie moviemaker maintenance wysiwyg platforms wix silverpoint website design school suite seamstress theatre crafts maskmaking intermediatelevel experience 012011 current director theater company name city state rebuilt developed awardwinning theater program independent school previous theater program failed developed taught courses acting playwrighting physical theatre improvisation shakespeare freshmen survey course visual performing arts directed designed 34 main stage productions per year including musical well 35 studio plays including original devised works arranged visiting artists meet work theater students collaborated faculty members create unique events connecting theatre disciplines led student team juniors leadership ethics curriculum worked communications publications departments provide photographs copy performing arts events used school website magazine brochures served academic adviser 68 students per year lived dormitory residential faculty supervising 60 girls 012007 012011 actor education artist company name city state directed school theatre residencies grades 412 director text teacher shakespeare young company intensive summer training program pre professional young artists high school college directed shakespeare courts program juvenile offenders collaborated writing handbook outlining methodology philosophy school residency programs actor shakespeare language shaped world touring 20082011 toad toad hall 2009 dir irina brook amorous quarrel 2010 dir jenna ware real inspector hound 2010 dir jonathan croy 012001 012007 director theater english fine arts teacher company name city state created developed afterschool theater company academic theater curriculum grades 612 independent day school previous theater program taught courses including honors english 12 introduction theater acting shakespeare period styles physical theater design theater playwrighting directing created oversaw artistic technical budgetary aspects awardwinning school theater program producing 34 plays per year served academic adviser 10 students per year 011997 012001 director theater english teacher company name city state taught introduction theater language retraining ortongillingham based course remediation dyslexia expanded theater program 3 productions per year created extracurricular club opportunities students interested design technical theater served academic adviser club sponsor dorm team member education 2004 master arts directing chicago college performing arts roosevelt university city state directing 1995 bachelor arts theater english wesleyan university city state theater english 2015 professional nais people color conference 2012 development diversity seed seeking educational equity diversity 2006 yearlong program seminars workshops designed help make school climates training curricula genderfair racially equitable national endowment humanities grant award 2001 national institute teaching shakespeare yale university summer session 1998 practical approach directing columbia university teachers college differentiated instruction techniques reading remediation skills academic photo photoshop approach arts basic brochures canvas carpentry color directing english equity inspector instruction leadership director works philosophy photography producing 3 publications reading seminars supervising teacher teaching theatre toad unique video editing website design website websites workshops additional information awards south east theater conference 2016 · superior production · best costume design · individual students recognized excellence acting including best supporting actor across whole festival cochran mastership excellence teaching fine arts 2013 episcopal high school faculty incentive award young professionals 2014 2015 episcopal high school american high school theater festival 2014 2005 national finalist · outstanding production award students performed edinburgh fringe festival virginia theatre association 2013present · distinguished play award runner placed 2nd state 2015 advanced setc · honorable mention play award placed top 15 state 2013 · multiple statelevel awards costume design ensemble work individual students nominated star cast honors folger shakespeare library secondary festival 2013 2015 · peggy obrien award comedy 2015 · brian cabe award overall excellence 2013 · multiple individual students recognized excellence acting awards north carolina theater conference 20032006 · john w parker award excellence directing state level · excellence directing awards regional level 20032006 · special guest performance north carolina professional theatre gathering 2004 · multiple regionallevel awards costume design production design choreography ensemble work individual student acting awards

ARTS

creative graphic designer summary reviewing post much interest please take consideration qualifications work experiences search exceptionally versatile graphic designerartist 19 years expertise marketing advertising packaging publishing working variety industries medical education b2c corporate objective find position utilize abilities challenge expand upon creativeness knowledge provide artistic assets art design benefit organization skill set includes designing concept way production highend catalogs advertisements brochures trade show graphics posters packaging direct mailers presentations medical journals educational books utilizing adobe cs6 acrobat professional ibooks author addition microsoft office various databases time management softskill applications mac pc operating systems school visual arts received bachelor fine arts major illustration minor computer arts resourceful reliable selfstarter whether collaborating within team environment working independently minimal supervision every assignment big small performed love art design start finish attention detail deadlines interested please call discuss qualifications may valuable future member team skills childrens trade k 12 book packaging medical publication product packaging advertising trade show graphics catalogs brochures presentations handouts experience creative graphic designer apr 2006 feb 2016 company name city state • primarily design new speculative advertising andor enhance existing campaigns small midsize business clients publication directories magazines mobile apps direct mailers • verbalwritten communication clients media consultants present andor springboard design idea • routinely support marketing sales division creating collateral training material posters presentations invitations photography awards handouts • utilize livemeeting webcast brainstorm present troubleshoot design issues staff andor clients graphic designer contractor feb 2002 mar 2014 company name city state • facilitate creative design start finish companys promotional marketing visual needs • collaborate marketing concept design schedules advertising marketing materials trade show graphics • communicate publishers digital print vendors behalf client confirm work delivered pub dates monitor assure quality troubleshoot resolve design digital print issues arise ​ freelance graphic designer feb 2005 mar 2006 company name city state • design layout illustration production feature articles monthly articles contents page infographics charts graphs 3 monthly medical journals pharmasponsored quarterly supplements • liaison medical editorial director department art director graphic designers assure journals supplements completed monthly pub dates freelance graphic designer packaging apr 2004 aug 2004 company name city state • package design licensed products creating mock mechanicals 3d displays client approval • technical illustration enhancing existing cad illustrations products appear instruction leaflets • design production specialized catalog inserts product instructional leaflets gift wrapping freelance graphic designerartist mar 2004 may 2004 company name city state • design board books licensed childrens trade books ie barbie walt disney sesame street nascar • composed cover art utilizing companys brand approved art templates stylesheets colors artwork • design seasonal feature catalog inserts readers digest children books catalogs promobrochures education training bachelor fine arts sequential arts illustration 1999 school visual arts city state usa skills 3d acrobat adobe cs advertising artist art book design branding brochures cad catalogs catalog concept creative design client clients edit graphic designer graphics design graphics graphic instruction ie marketing marketing collateral marketing materials marketing sales microsoft office packaging design package design photography posters prepress presentations print production publication quality radio technical illustration training material web graphics author written communication

DESIGNER

osp engineering designer experience osp engineering designer 122014 current company name – city state completed field notes outside plant telecommunication buried aerial using distance measuring instrument measuring wheel height stick ocalc stick ocalc photos rangefinder equipment created outside plant land base layouts design fiber projects field notes construction drawings cad software created make ready pole blocks conformed national electrical safety code standards worked remotely bstcad microstation autocad collaborated engineers project managers regarding design parameters client projects 062014 122014 company name – city state played key role designing fiber projects connect america fund deployment caf resulted meeting deadlines quality created field notes utilizing field equipment created detailed construction drawings using microstation prepared plans layouts equipment replacements new system arrangements showing detailed space allocation windstream easements 062010 062014 company name – city state traveled subject matter experts outside plant engineering trained knowledgeable fielder coordinated logistics field work different city maintain scheduled deadlines customer assisted outside plant engineers field obtain measurements utilizing field equipment create field notes drafters assisted outside plant engineer fttt rt cell sites rehabbed copper windstream utilizing rus engineering methods procedures codes throughout southeast area kept field notes organized work order packets scanned distributed drafters followed progress completion drafters provide estimated completion dates upper management politely assisted project managers clients person via telephone completed detailed construction drawings consisting land base utilizing existing conduit hand holes manholes buried aerial designs microstation autocad depending clients software needs merchant account representative 022008 062010 company name approached prospective clients cold calling emails meet sales targets used targeted questioning strategies discover insight prospect needs requirements contacted customers soon issues arose immediately find resolution problem escalated presented new additional products services new existing customers collaborated team define business requirements organizational processes achieve productivity standards adhere accuracy standards keyed customer details including contact information payment data system carefully observing corporate procedures related confidentiality negotiated contracts handled paperwork invoices orders operated high integrity built trust earned sustained credibility internal external clientele ensured customer service merchant account holders satisfaction worked build client portfolio maximize monthly residuals bonuses work history osp engineering designer 122014 current company name – city state completed field notes outside plant telecommunication buried aerial using distance measuring instrument measuring wheel height stick ocalc stick ocalc photos rangefinder equipment created outside plant land base layouts design fiber projects field notes construction drawings cad software created make ready pole blocks conformed national electrical safety code standards worked remotely bstcad microstation autocad collaborated engineers project managers regarding design parameters client projects 062014 122014 company name – city state played key role designing fiber projects connect america fund deployment caf resulted meeting deadlines quality created field notes utilizing field equipment created detailed construction drawings using microstation prepared plans layouts equipment replacements new system arrangements showing detailed space allocation windstream easements 062010 062014 company name – city state traveled subject matter experts outside plant engineering trained knowledgeable fielder coordinated logistics field work different city maintain scheduled deadlines customer assisted outside plant engineers field obtain measurements utilizing field equipment create field notes drafters assisted outside plant engineer fttt rt cell sites rehabbed copper windstream utilizing rus engineering methods procedures codes throughout southeast area kept field notes organized work order packets scanned distributed drafters followed progress completion drafters provide estimated completion dates upper management politely assisted project managers clients person via telephone completed detailed construction drawings consisting land base utilizing existing conduit hand holes manholes buried aerial designs microstation autocad depending clients software needs merchant account representative 022008 062010 company name approached prospective clients cold calling emails meet sales targets used targeted questioning strategies discover insight prospect needs requirements contacted customers soon issues arose immediately find resolution problem escalated presented new additional products services new existing customers collaborated team define business requirements organizational processes achieve productivity standards adhere accuracy standards keyed customer details including contact information payment data system carefully observing corporate procedures related confidentiality negotiated contracts handled paperwork invoices orders operated high integrity built trust earned sustained credibility internal external clientele ensured customer service merchant account holders satisfaction worked build client portfolio maximize monthly residuals bonuses education high school diploma 2007 continental academy city state summary motivated reliable wellorganized background telecom outside plant 10 years experience field work drafting sales accounts managing looking position combine knowledge sales account manager telecom highlights creative analytical person persuasive negotiator energetic driven positive outlook decisionmaking ability excellent work ethic highly organized efficient adaptive learner serviceoriented collaborator excellent planner coordinator adherence high customer service standards customer service specialist customer service award excellent ability sale excellent memory sales accounts management cold calling telecom drafting telecommunications field measuring equipment autocad progress cad quality cold calling safety contracts sales clientele telecom client telecommunication clients telecommunications customer service telephone customer service specialist decisionmaking designing drafting engineer logistics notes memory outlook microstation negotiator organizational persuasive processes skills autocad cad cold calling contracts clientele client clients customer service customer service specialist decisionmaking designing drafting engineer logistics notes memory outlook microstation negotiator organizational persuasive processes progress quality safety sales telecom telecommunication telecommunications telephone

DESIGNER

leasing consultant summary attain position client team oriented business promotes customer service aptitude expanding companywide knowledge meet office oriented goals experience leasing consultant jan 2016 current company name city state associated leasing vacant units property help ensure high occupancy rate assisting customer service resident retention current residents assist daily inspections upkeep models target units ensuring presentable ready show prospective residents · perform duties associated rental apartments deal closing renewals offsite marketing process rental applications complete related forms verify information rental applications obtain review applicants credit report review final approval resident manager record traffic sheets guest cards andor daily reports updated leasing activity inquiries appointments rentals intent vacate notices moveins moveouts assist maintaining required inventories community supplies equipment assist maintaining uptodate accurate reports completing reports requested resident manager andor corporate office collect handle rents deposits prepares rent receipts handle resident concerns absence resident manager assistant manager project professional image meeting company standards leasing specialist jan 2014 jan 2016 company name city state interviews prospective tenants records information ascertain needs qualifications tours prospects vacantmodel apartments discusses size layout rooms available amenities swimming pool saunas location shopping centers services available terms lease conducts outreach marketing weekly basis including outreach shopping centers stores businesses within local area enters traffic walkins emails phone calls leads yardi well follow inquiries regarding current future unit availability completes lease form agreement collects rental deposit inspects condition units prior movein ensure clean debris meet company standards enter work orders submit service requests maintenance personnel follow completion compiles listings available rental property composes posts vacancy advertisements craigslist least 4 daily leasing specialist jan 2011 jan 2014 company name city state greet prospects qualify covering criteria ask questions utilize completed guest cards etc immediately record telephone inperson visits appropriate reports file guest cards maintain according established procedures inspect models available market ready communicate related service needs property manager demonstrate community apartmentmodel apply product knowledge clients needs communicating prospect complete application secure deposit accordance company procedures fair housing update availability report process applications approvals ie credit check rental history etc submit application final approval follow applicant regarding status ensure apartment ready resident movein agreed date immediately followup prospects close attempt close sale secure new resident signatures appropriate paperwork prior movein assist monitoring renewals distribute followup renewal notices monitor advertising effectiveness gather information market competition area file assist implementation company marketing plans needed represent company professional manner times sales associate cashier jan 2010 jan 2011 company name city state ensure customer service 1 priority effectively supervise sales floor ensure customer associate awareness times understand create awareness factors impact sales volume maintain contact clients ensure high levels clients satisfaction demonstrate ability interact cooperate company employees build trust value others communicate effectively drive execution foster innovation focus customer collaborate others solve problems creatively demonstrate high integrity maintain professional internal external relationships meet company core values proactively establish maintain effective working team relationships support departments leasing consultant jun 2016 current company name city state · associated leasing vacant units property help ensure high occupancy rate assisting customer service resident retention current residents · assist daily inspections upkeep models target units ensuring presentable ready show prospective residents · perform duties associated rental apartments deal closing renewals offsite marketing · process rental applications complete related forms verify information rental applications obtain review applicants credit report review final approval resident manager · record traffic sheets guest cards andor daily reports updated leasing activity inquiries appointments rentals intent vacate notices moveins moveouts · assist maintaining required inventories community supplies equipment · assist maintaining uptodate accurate reports completing reports requested resident manager andor corporate office · collect handle rents deposits prepares rent receipts · handle resident concerns absence resident manager assistant manager · project professional image meeting company standards education training associate arts tourism convention event planner current college southern nevada city state languages english read write speak spanish read write speak computer skills microsoft word microsoft power point microsoft excel windows vista windows 7 yardi voyager real page onsite mri adobe photoshop

CONSULTANT

accountant summary financial accountant specializing financial planning reporting analysis private public sectorscapable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes detailoriented bookkeeping professional 3 years experience applying financial managerial accounting practices highlights advanced microsoft office excel word power point accounting software sap fico sap bpc hyperion 400 acc pac iscala ar credit system ctos polymath sap copa languages bahasa malaysia english financial statement analysis budget forecasting expertise account reconciliation expert experienced vba programming adobe software proficiency general ledger accounting flexible team player advanced computer proficiency pc mac accomplishments formally recognized excellence achieved financial analysis budgeting forecasting general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions experience accountant 072012 082015 company name industry financial services monthly salary myr 7300 daily operations development improvement accounting processes budget preparation balance sheet accounts receivables payable transactions payments credit control preparation financial management reporting budgeting ensure accurate timely monthly quarterly year end close monitoring financial treasury functions including funds management cash flow planning projection draft full set audited financial statements attend audit queriesissues responsible company tax computation tax compliance tax planning responsible gst implementation quarterly submission liaise auditors tax agents company secretary bankers external programmer local government authorities responsible implementation new accounting system hsbc online banking ctos polymath contract system credit application reports statement etc responsible withholding tax calculation allocation cost sharing intercompany billing review follow closely monitor bad debts report provide training new existing staff needed assistant finance manager 052005 072012 company name industry manufacturing general trading salary myr 5300 managing subsidiaries month end closing process consolidation well reviewing ensure accuracy completeness meeting deadline given group head office sime darby berhad preparation reviewing timely submission monthly quarterly annual financial reporting subsidiary company responsible preparation yearly budget subsidiary well consolidation budget report division implementation new financial consolidation system bpcsap division provide training support maintenance local overseas subsidiary companies responsible data mapping testing prepare draft statutory accounts attend statutory audit issues credit control follow outstanding collection treasury trade finance banking facilities monitoring bankers acceptance bank guarantees cash flow monitoring liaise external auditor company secretary bankers tax agents lawyers government authorities ensure companys tax computation submission order made timely manner lead team supervise monitor accounts staff closing monthly management accounts oversees review resolve mattersproblems relation accounts taxation accounts executive junior executive 012000 052005 company name industry general trading salary myr 2800 prepare full set accounts gl ar ap financial statement monthly sales analysis management report daily monthly cash flow payroll management staff month end closing reconcile financial accounts generating daily invoices monthly intercompany billing reconciliation supervise accounts payable receivable officer reconcile bank statement apply monitor trade finance facilities banker acceptance letter credit education bachelor science finance 1997 oklahoma state university city state united states gpa gpa 2494 cgpa 2494 diploma banking 1995 mara institute technology uitm city state malaysia cgpa 3354 personal information expected salary myr 7000 age 41 preferred work location selangor im independent fast learner hardworking good communication skill leadership qualities analytical eye details skills accounting accounting software accounting system accounts payable receivable accounts receivables ap ar 400 balance sheet banking billing budget preparation budgeting budget cash flow closing cost accounting credit english 9 external auditor finance financial financial accounting financial management financial reporting financial statements funds gl government hyperion local government managing excel microsoft office office power point word month end closing payroll processes programmer reporting sales analysis sap statutory accounts tax compliance tax planning tax treasury written

ACCOUNTANT

sales representative professional summary experience sales rep territory management closing experience computer proficient strong communication skills offering 13 years outside sales sales operations marketing qualityfocused account manager focused driving sales maximizing profits directs sales teams enthusiasm account manager accomplished managing customer service numerous top accounts simultaneously exceeding sales goals new existing products skills business development organized fast learner highly dependable natural leader enthusiastic yet professional demeanor organized excellent attention customer satisfaction account territory management retail sales detail fluent spanish computer literate work history sales representative company name city state 122012 092014 increased sales volume adding 10 accounts territory selected correct products based customer needs product specifications applicable regulations increased sales volume adding 10 accounts rio grande valley territory negotiated prices terms sales service agreements contacted new existing customers discuss needs could met specific products services territory manager company name city state 042012 112013 established new territory company adding special order stocking dealers managed portfolio 30 accounts 6000090000 per month sales negotiated prices terms sales service agreements contacted new existing customers discuss needs could met specific products services selected correct products based customer needs product specifications created sales contacts offpremise accounts recorded accurate efficient records customer database prospected conducted facetoface sales calls business executives directors throughout assigned territory consulted businesses supply accurate product service information met existing customers review current services expand sales opportunities built relationships customers promote long term business growth exceeded team sales goals 30 sales decora kitchen bath floors mcallen tx l managed residential commercial sales sales company name city state 012008 092010 retailed types flooring ceramic porcelain tile natural stone resilient flooring laminate hardwood carpet coordinated supervised installations floor countertops project estimating purchasing attended surfaces kbis trade shows negotiated prices terms sales service agreements contacted new existing customers discuss needs could met specific products services quoted prices credit terms bid specifications identified prospective customers using business directories following leads existing clients wrote sales contracts orders obtained submitted orders processing selected correct products based customer needs product specifications applicable regulations prioritized tasks projects meet tight deadlines owner company name city state 012000 072007 coordinated residential commercial sales along supervising installations project estimating purchasing retailed types flooring ceramic porcelain tile natural stone resilient flooring laminate hardwood carpet attended surfaces mohawk u trade shows seminars negotiated prices terms sales service agreements contacted new existing customers discuss needs could met specific products services quoted prices credit terms bid specifications wrote sales contracts orders obtained submitted orders processing selected correct products based customer needs product specifications applicable regulations assigned tasks associates staffed projects tracked progress updated managers partners clients necessary matched purchase orders invoices recorded necessary information education high school diploma james pace high school continuing education interior decorator skills attention detail strong interpersonal skills contracts credit clients database dependable english estimating outlook natural negotiator persuasive progress purchasing sales sales management seminars spanish strategic supervising tops trade shows

SALES

bartender server trainer banquet event captain summary seeking position company dedicated growth well acknowledgment extraordinary effortsachievements results driven individual professional work ethic verifiable sales sales management experience possess excellent interpersonal communication relationshipbuilding skills listen attentively communicate persuasively follow diligently consider leader striving achieve continuous success facets business sales management simultaneously providing means team also reach exponential success highlights leadership business development hardworker customer acquisition referralrepeat business generation public speaking objection handling consultative sales team player bilingual accomplishments received deans list presidents list every academic semester achieved highest sales promotion company within 9 months two new territories awarded vector marketings presidents club spring summer campaign 2012 see letter recommendation trained negotiation time management increased customer attendance slowest days bar providing fast friendly memorable service named employee month multiple occasions field trained new hires offering model successful performance conducted interviews 110 applicants collaborated branch manager recruit train sales force ranked 1 branch office “ 2nd summer conference sales push ” roughly 75 offices attended 10 professional conferencesdivisional meetings sales representative members corporate staff experience company name city state bartender server trainer banquet event captain 022013 current interacting guests fellow workers supervisors polite considerate welcoming manner make sure guests perfect bar experience trained prepared new staff members uphold standards fine dining restaurant provide guidance throughout trial employment uphold company standards executing steps service flawlessly maximize level hospitality guests profitability company supervise service teams private events assigning responsibilities among staff members organizing staff properly follow beo guidelines ensuring setup venue streamlining communication guests servers chefs facilitate company changes soliciting coworker feedback opening communication management improve standards accountability staff members positively influencing private event standards increase guests satisfaction additional responsibilities handling customer payments maintaining accurate cash drawer assisting coworkers distributing servers money earned attempting limit problems liability related guests excessive drinking minimizing waste control cost managing inventory company name city state assistant sales manager 042012 022013 office administration work addition upholding structure advertising recruiting consistently assisted 19 hour training seminars personally directed sales team development programs assisted conducting demographic study new potential territories selecting office location lease conducted 90 minute interviews 110 qualified applicants granted ultimate decision terms employment assisted developing implementing advertising strategies multitude media forms including direct mail web newspaper posters inhand cardsflyers working coordination local colleges attempts help students find summer work assisted hiring training sales staff new branch office location consulted 1530 representatives weekly basis instilling importance time management goal setting serving coach representatives little experience led sales calls team members establish sales customer retention goals assisted analyzing weekly sales developing strategies increase office performance weekly staff meetings generated monthly annual sales reports monitored customer preferences determine focus sales efforts collaborated branch manager recruit train sales force ranked 1 branch office 2nd summer conference sales push roughly 75 offices assisted branch manager leading office sell 110k summer campaign surpassing previous years 157 consistently sold cutco cutlery around assistant manager duties stood positive influence sales representatives continuing conduct field training company name city state sales representative field sales manager 092011 022013 operate independent contractor selling cutco highquality cutlery culinary products directly customers oneonone inhome professional appointment basis took part helping vector marketing sell 250 million worth cutco nationwide handled everything directly initial contact close sale addition followup appointments servicing emphasized product features based analysis customers needs collaborated colleagues exchange selling strategies marketing information scheduled average 20 appointments sales pushes shared product knowledge customers making personal recommendations developed customer referral base averaging 1015 personal recommendations per appointment recognized ability quickly establish rapport customers turn building residual recommendation base obtained invitation presidents club two consecutive campaigns achieved highest sales promotion company personal career sales 30000 within 9 months working two completely new territories field trained new representatives offering model successful performance attended 10 professional conferences divisional meetings around east coast members corporate staff 450 average order 80 closing ratio career cutco sales exceeded 43000 company name city state food runner server 042010 082011 held position still attending george mason high school many responsibilities already listed however detailed elaboration duties food runner server available upon request education bachelor science neuroscience northern virginia community college city state usa gpa gpa 39 transfer program george mason university currently enrolled gpa 39 40 credits completed deans list presidents list every semester taken passed multiple computer competency courses included learning mastering functions microsoft word powerpoint excel access publisher onenote also completed course web design bachelor science biology psychology saint petersburg college city state usa gpa gpa 40 transfer program university florida 2012 gpa 40 deans list every semester coursework communications psychology voluntarism study group leader psychology department high school diploma general ib studies george mason high school city state usa class 2011 concentration math science completed ib math studies awarded 3 college credits completed received prefect score ib spanish iv awarded 7 college credits interests fan good food wine always trying new restaurants town activities enjoy hiking racquetball snowboarding horseback riding visiting friends family love traveling see easiest way seek growth individual fortunate enough experienced canada china thailand peru argentina chile spain germany ideally list continue grow languages bilingual english spanish fluent reading writing skills skills include public speaking leadership team building establishing good rapport time management self motivation problem solving ability analyze sales well guest satisfaction ability work well others additional information attached two letters recommendations multiple references available upon request

CHEF

marilyn hunter summary focused providing professional service support every office visitor diligent scheduling appointments managing packages routing mail recipients positive nature excellent people skills flexible hard worker ready learn contribute team success skills behavior modeling compliance leadership teambuilding work ethic multitasking active listening troubleshooting individualized care multiline telephone skills office equipment operations organization efficiency meticulous organized security understanding experience substitute teacher company name city state 082015 032020 enforced classroom routines keep students schedule operating consistent level implemented lesson plans assigned classroom teacher educate students key concepts provided notes reports school day activities primary teacher requested substitute teacher based excellent referrals trusted performance engaged students discussions promote interest drive learning educated students various subjects provide seamless transition absence head teacher maintained student attendance assignment records prevent lapses teacher absences differentiated classroom small group instruction meet needs students various learning styles abilities helped students build learning study skills achieve educational goals engaged students boosted understanding material using focused instructional strategies handson activities reported problem students principal maintain control classroom managed high school classrooms teacher absences stayed date current regional curriculums maintain readiness long shortterm substitute jobs oversaw pop quizzes material exams standardized tests facilitate instruction assigned homework students based curricula modified based daily progress promoted learning leveraging traditional modern instructional strategies created lesson plans address requirements state curriculum led group sessions reinforce concepts applications course content assisted fellow teachers assignment development special projects tests administrative updates grading recorded attendance data report program managers taught reading language arts mathematics subjects utilizing course study adopted board education administered quizzes tests documented grades support accurate recordkeeping taught students teacher absences kept lesson plans student assignments substituted teachers practice handling classrooms students elementary computer teacher company name city state 081999 092002 created tests assignments assess student knowledge presented coursework lecture materials facilitated computer lab sessions supervising tasks penetration testing coding script creation developed lectures addressing variety computer science topics engage educate students built expanded knowledge trends attending professional events including workshops seminars conferences assisted students developing thesis topics offering suggestions contacting appropriate research sources instructed students use technology tools equipment well methods accessing information set maintained classroom computers equipment provided instruction professional technology use web etiquette devised projectbased assignments create opportunity handson practice skill building scored student assignments measure comprehension attended seminars workshops discover latest advances computer education crafted educational straightforward visually appealing slideshow presentations guide lectures evaluated adjusted course curriculum based student overall performance assessments receptionist company name city state 081998 061999 scheduled confirmed appointments answered directed incoming calls using multiline telephone system delivered administrative support team members including making copies sending faxes organizing documents rearranging schedules maintained daily calendars set appointments clients planned daily office events sorted incoming mail directed correct personnel day oversaw office inventory restocking supplies submitting purchase orders screened verified visitors identification credentials purpose visit maintain security personnel office environment prepared packages shipment generating packing slips setting courier deliveries directed oversaw office personnel activities answered phone calls provided information callers connected callers appropriate people welcomed patrons front desk engaged friendly conversations conducting checkin process managed customer complaints rectified issues complete satisfaction managed office paperwork including scanning documents routing business correspondence pulled organized requested documentation greeted visitors directed appropriate areas verifying reasons visit verified information determined needs visitors provided information solutions signed packages recorded deliveries distributed personnel delivered key administrative support coworkers taking additional tasks peak times maintained accurate bookkeeping important files ran reports delivered updates occupancy revenues supervisor maintained office safety screening visitors updating logs issuing temporary passes education training albany state university city state 051986 bachelor science psychology

TEACHER

engineering project manager summary eleven years experience analog rf mixed signal layout design module chip levels 180nm 65nm 45nm 28nm tsmc 14ff samsung foundry 10nm intel experienced planning tracking executing tasks meet desired deadlines skills aware analog layout fundamentals like device matching shielding isolation esd latchup antenna em dfm physical verification layout using tools like k2ver hercules caliber assura used auto routers tools like icct chip assembly router aprisa vsr various blocks reduce manual effort used post layout parasitic extraction tools used nucleus ti internal tool esd latchup spire ti internal tool emir analysis voltrace ti internal tool high voltage checks used data management tools like synchronicity ic manage relevant experience current company aricent inc client intel usa currently trained genesys tool 10nm intel flow working blocks like ldo begin client qualcomm pvt ltd india wtrrxtx synth 14ff samsung foundry duration project 6 months managed team 6 worked wtr synth project done 14ff samsung foundry one challenging tasks career first rf task worked ff technologies overcome challenges undergone various finfet related trainings understand process impact layout experience engineering project manager 122012 062017 company name used gantt chart schedule tasks individual also used xl sheet track progress issues micro level sheets certainly helped us plan next project much better wtrrxtx synth 28nm tsmc duration project 6 months lead team 4 supported project done qualcomm usa role project regular discussion us designers understand requirements later communicate requirements team also track deliverables also handled portion top level layout tasks worked blocks like hfvco regulator vco buffer lpf project used gantt chart schedule tasks individual also used xl sheet track progress issues micro level wtr qlna daisy chain 180nm tsmc duration project 05 months particular project regular discussions packaging team create best daisy chain structures wlp chip work previously also went entire process tape chip included uploaded tapeout related files database reviewing ejv sent fab wtr qlna metal variants tapeout 180nm tsmc duration project 05 months needed metal variants qlna chip previously worked design leave scope meal options used study certain features better testing worked creating four chips different metal variant options also went entire process tape chip included uploaded tapeout related files database reviewing ejv sent fab wtr qlna 180nm tsmc duration project 5 months first project 180nm tsmc process project mentored one junior team worked mbias block worked creating lna wtr rx bbf 28nm tsmcumc duration project 4 months lead team 4 supported project done qualcomm usa role project regular discussion us designers understand requirements later communicate requirements team also track deliverables using gantt chart xl sheet worked top level subblocks bbf project wtr fbrx 28nm tsmc duration project 4 months task working fbrx module previously done issues seen blocks performance post silicon verifications role task identify iq imbalance caused performance issues fix able meet designers requirements task much appreciated task done wtr low band low noise amplifier 28nm tsmc duration project 3 months low band lna operates 860 900 mhz frequencies layout constraints like coupling inductance symmetry taken care layout majorly input devices rfin signal given extra care wrt coupling symmetry wtr mixer attenuator 28nm tsmc duration project 10 months first project worked rf domain wonderful experience working project blocks worked project product chip hence amount learning tremendous project blocks ready time good quality senior analog layout engineer 102011 122012 company name member technical staff 062006 092011 company name education training bachelor engineering electrical electronics 2006 visvesvaraya technological university city india electrical electronics skills cadence data management database debugging features iq layout layout design linux meetings mentor windows migration next operating systems packaging progress project management quality real time router routers sunsolaris

ENGINEERING

engineering consultant professional summary deliver value professional position oil gas industry utilizes attributes unique skillset long standing track record outperforming managements goals milestones reducing time costs minimizing nonproductive time incorporate analytical creative skills visualize ideas find solutions proactively avoid problems depth understanding mechanics tools utilized optimized functionality economics safety experience marginally productive plays lowered predictable costs key driver meticulous invoices ensure costs accurate agreed upon developed indepth analytical mechanical problem solving skills years field experience comprehensive discussions vendors learninglistening experience wealth knowledge timelines workflows costs effective troubleshooting seamlessly integrating field office personnel unified team righand experience field engineering experience continuously consider hse regulatory facets implement without unduly disturbing operations possible accomplishments developed units drilling program area date drilled units longest lateral 6891 fastest gw well 1754 days spud td 875 lateral cleveland play developed units drilling program area sohot play grady county ok developed units drilling program area drilled units fastest medrano well date 1935 days spud td regularly put charge developing drilling programs units new core plays drilling oneoff twooff wells proficient wellview reporting software directed increased expectations new standardization reporting requirements field office across drilling completions production groups worked closely wellview master user make appropriate changes field engineer continued drilling completions engineer unit corporation tulsa ok sep 2008 mar 2011 units field representative completionfrac consultant prepare frac jobs flowback putting pipeline handover production group relief pumped route western oklahoma eight months drilling consultant rotation twelve months rig performed drilling engineer duties safely efficiently pad 80 wells including one middle literally washita river encompassing regulatory requirements bidding awarding work overseeing operations sellingtransferringdisposing reclaimed tubulars surface equipment location reclamation making good surface owner relationships worked surface owners access property stake wells resolve row concerns settle surface damages liaison surface owners units landmen designed bid awarded dirt work confirmed final location built expected suitable drilling rig drilling completions engineer unit corporation tulsa ok june 2007 sep 2008 designed completion procedures wells drilled perf intervals acidizing frac job etc work closely production foreman ensure optimal communication field office communicate closely drilling consultants confirm office field page problems occur drove rig site units onsite representative worked team confirm well drilled completed manner maximized benefits long term project goals intern unit corporation tulsa ok sep 2005 june 2007 handled regulatory paperwork ensured compliance drilling completion engineers helped gather preliminary offset data drilling engineers variety software packages resources preparedrequested bids mud programs cement program directional etc confirmed accuracy passing along engineers heavily involved implementing wellview software across units drilling department field office setting custom reports match units reporting requirements wrote training manual drilling consultants trained completion production engineers requested derrickhand nabors drilling co dec 1999 apr 2003 calculatedmeasured mud properties adjusted chemical additives accordingly repaired maintained supervised mud pumps solids control equipment operational status assisted driller tool pusher daily operations drilling rig helped coordinate work efforts three subordinate employees experience engineering consultant july 2015 current company name city state fulfilling variety engineering needs clients reservoir engineering acquisitions divestitures companyprospect valuations production engineering drilling engineering data compiling cleanup services etc using diverse assortment software packages aries powertools petra enerdeq drilling info wellview etc staff production engineer february 2015 july 2015 company name city state worked older permian well set riddled inefficiency issues midland basin cleaned billing structure obscure routing issues identifyingaddressed many hse issues experience production explorer ihs phd win drilling info software packages complete work took initiative unsuccessfully addressed previous years get field staff date technology digital record keeping made significant progress jumping hurdles work together senior drilling engineer march 2011 february 2015 company name city state marmaton play drilled units longest lateral 9870 fastest well 871 days spud td date first 18 months reduced average spud rr 30 days 1314 days dhc 21mm 137mm reduced outliers 68 dramatically outperformed offset operators metrics spud td days dhc outliers education bachelors mechanical engineering university tulsa mechanical engineering publications horizontal marmaton wells beaver co ok drilling improvements lessons learned aade national technology conference exhibition cox convention center oklahoma city ok 27 feb 2013 lecture unsuccessfully seeking leads prospective drilling improvement system two companies shortly thereafter implementing exact idea described one filing patent pursuing commercial development training landmark aries fundamentals dustin simmons advanced sucker rod lifting gas well deliquidification norman w hein jr marginal well commission open hole log interpretation gary w batcheller petroskills gas well deliquidification dr james f lea oil well blowout prevention systems school ou iadc wellcap glen wanzer leadership essentials kurt webber halliburton drill bits services drill bit technology seminar multiple lecturers km technology extended reach eng design implementation course multiple lecturers blade energy partners principles tubular design stan mason pttc completion stimulations horiz wells tight unconv res larry k britt society petroleum engineers drillstring design frank j schuh baker hughes drill bit technology seminar multiple lecturers baroid drilling fluids technology multiple lecturers murchinson drilling school operational drilling technology course bill murchinson skills acquisitions billing clients explorer win phd progress record keeping routing

CONSULTANT

construction manger iii summary motivated professional construction manager excellent interpersonal skills works timely efficient manner see tough jobs completion bringing valuable experience large corporate construction sites well residential home repair projects highlights cpr certified standard first aid storm water compliance manager ultraweld exothermic connection training knowledge transformers high voltage switchgear automatic tansformer switch single threephase power proficient ms excel ms word excellent customer service conflict resolution job prioritization experience city state construction manger iii 072014 072015 provided accurate measurements estimates projects meet budget expectations climbing working communications towers purpose installing replacing repairing antenna systems equipment performed tower maintenance close supervision experienced tower manager lead construction installation maintenance communications tower support structures implemented systems improve process efficiency reduce project duration scheduled contractors materials deliveries responsible managing overall project execution performance including scope cost safety quality schedule implementation customer satisfaction serve singlepoint contact project management construction execution providing oversight construction assigned construction projects able establish maintain manage subcontractor relationships assuring correct level talent subcontractors maintain construction schedules level work developed detailed materials take scope services lists rfdss engineered drawings company name city state construction manager ii 122011 072014 adapted modified standard techniques procedures criteria solve complex problems worked closely network administrators server engineers ensure quality service 8 years information technology experience oversee 100 sites budget responsibility 10m provided overall administrative technical direction enforced company project policies served client interface insure scheduling communication meet deadlines dates assure quality tasks products services include site visits audits assigned tasks subordinate staff evaluated performance ability read blue prints work pressure meet project deadlines determine structural repairs needed takes action tightening bolts account bent steel company name city state construction manager ii 112008 112011 design walks redlines coordinate ordering utilities new built sites completed projects effectively applying engineering technical maintenance procedures overseeing multiple contractors sites daily basis collaborating working municipalities site requirements order site equipment responsible managing clear wire buildout las vegas market company name city state superintendent 102007 112008 supervise crew beginning end project schedule inspections permits daily basis budget analysis current upcoming project jobs attend preconstruction meetings customers order manage materials equipment create schedules crews create construction schedule customers build install communications sites install electrical services sites install grounding systems related communications sites form concrete slabs equipment pour climb towers install communications antennas coax sweep test coax ensure installation punchlist sites completion developed standard operation procedures quality safety standards tower installation work managed development design construction tower energy conservation projects ensure acceptability budgets time lines conformance federal state laws adherence approved specifications education high school diploma 1991 el dorado high school city state skills administrative blueprint budget analysis budget development budgets budget interpersonal communication compliance manager conflict resolution cpr certified client customer satisfaction excellent customer service dependable design construction detailoriented direction energy conservation equipment maintenance first aid information technology managing market materials meetings ms excel ms word multitasking network policies improve process project management quality read repairs repairing safety scheduling supervision switch switchgear transformers utilities

CONSTRUCTION

compliance auditor career overview offer 15 years experience various areas information technology field including five years experience installing configuring troubleshooting computer software hardware problems five years experience managing software licensescompliance coordinating purchases major projects volume license contract negotiations five years experience compliance auditor executed pcisox audits provided corporate governance qualifications certified software manager csm siia certified information security auditor isaca license 1191038 current mcpwindows 2000 mcp id 2797345 2000 server administration network infrastructure affiliations information systems audit control association isaca software information industry association siia work experience compliance auditor 012010 current company name city state provide valueadded control assurancegovernance relates security ecommerce industry compliance requirements controls liaise information technology operations areas proactively assess security policy compliance monitor risk coordinate external3rd party auditors including pci dss sas 70 record retention business process improvement reviews manage internal audit engagements including system platform audits pci compliance readiness reviews risk assessments change management business process control assurance manage security control assessments payment systems merchant boarding settlement funds coordinate perform compliance audits accordance information protection data asset threat provisions sarbanesoxley acts coordinate incident response teams postevent diagnosis investigation documentation evaluate information protection governance framework itil ffiec cobit best practices provide effective projectaudit guidance leadership team members management relates data security industry compliance assisted implement policies information asset protection operating system platform security network security acceptable computing resource use coordinated business organizations ensure implementation proper controls maximum security minimum impact functionality purpose performed information security risk assessments compliance audits information security processes regarding as400aix windows evaluated as400 system security values unix system security files racf setropts parameters windows user workstation policy settings firewall ruleset parameters router configuration files evaluated network vulnerability malware port uses monitored compliance organizations information security policies procedures among employees contractors alliances third parties assisted creation roles responsibilities matrix sap user profiles authorities based functional groupings performed audit portion internal audit department annual plan execute audits activities projects special services fulfill annual plan commitments performed handson analysis multiplatform application security ensure policy procedures documented updated according regulatory standards deadlines met approvals obtained guidelines followed repository usage understood repository system record uptodate defined governance program interfaces internal external requestors escalated point reviews artifacts completeness satisfaction delivery quality services regarding important issues priorities deadlinesensitive information mis technology procurement analyst 062005 current company name city state incorporated corporate wide procedure ordering software every order tied license purchase order install point instituted stricter software installation procedures help insure licensed software installed company computer incorporated additional software media control retired obsolete workstations software packages implementing pc refresh program standardizing software titles created software inventory repository utilizing microsofts share point responsible managing technology purchases licensing activities centralized streamlined technology purchasing activities across jag improve speed reduce costs ensure proper record keeping fixed assets software licensing maintained license compliance international domestic offices created enforced security policies procurement policies compliance policies configured triactive discovery tool performed software metering tasks negotiated million dollar contracts vendors ibm microsoft mcafee symantec etc lead contact multimillion dollar siia software audit saved company 92 million dollars pclan support specialist 012000 062005 company name city state configured troubleshot internet connectivity network related issues via tcpip dns wins dhcp smtp windows machines trained new employees install configure troubleshoot customer equipment familiar trouble ticketing system magic support tracking customer problems corrections serviced configured upgraded repaired compaq hp computer equipment supported office 972000xp outlook 97982000 adobe acrobat internet explorer ibm as400 client access end user shrink wrap applications along many homegrown applications instructed remote users configure machines remote access use supported vpn remote access handled remote access issues connectivity modem token authentication issues familiar hp print server appliances hp jet admin created required domain email novell user accounts kix scripting lead tech novell migration windows servers managed movesaddschanges customers hardware worked symantec ghost perform larger roll outs create companywide standard image worked remote control software dameware utilities vnc viewer installed configured supported blackberrys performed file restores system backups using ca arcserve education training certificate completion msce prep course 2003 new wave technology associate degree networking technology 2003 bucks county community college networking technology skills adobe acrobat aix arcserve as400 as400 business process business process improvement change management compaq ca hardware contracts client delivery dhcp diagnosis dns documentation ecommerce email firewall fixed assets functional funds ghost hp ibm image information security information systems information technology internet connectivity internet explorer inventory itil kix leadership magic managing mcafee access mcp office 97 outlook 97 windows windows 2000 2000 98 migration modem network security network novell operating system pci policies processes procurement purchasing quality racf record keeping router sap sarbanesoxley sas servers scripting smtp software installation symantec tcpip troubleshoot unix system utilities vpn

APPAREL

shore senior construction piping engineer professional summary mechanical engineer 7 years experience construction field epc oil gas industries onshore offshore projects including structural process piping underground piping system flow lines transmission pipelines pressure vessels storage tanks staticrotating equipment core qualifications autocad solid works project visio microsoft powerpoint microsoft excel microsoft word system facility plant modifications material handling pump piping systems asme talented technical writer time management skills key skills experience shore senior construction piping engineer november 2013 current company name installation equipmentslug catcher highpressure scrubber knock drum 16 metering gas skid oily water treatment unit tiein new piping network 16 x 30 km oil pipeline and16 x 18 km gas pipeline construction fabrication 3 oil firefighting tanks 500 m3 capacities oil gas firefighting piping network around gosp commissioning start plant offshore activities platforma construction several carbon steel transmission 24 8 4 x 17 km sea pipe lines using marine barge pms12 installation 110 ton deck extension using marine barge pms12 well head hookup piping fabrication erection 4 wellheads using marine barge maridive300 installation two deck extensions 45 tons 20 tons using marine barge pms11 installation two deck extensions 25 tons 18 tons using marine rig 124 shelf drill replacement pipe lines valves platform amala using marine barge gepo el amlak installation two 46 piles beside platform ties welding 10 braces installation three 30 conductors beside platform ties welding 20 braces platformb installation pig launcher 8 flow line using marine rig elzahra construction several carbon steel well head hookup piping including welding ndt hydro test erecting steel structure fabrication commissioning following 4 wellheads using marine rig elzahra installation three conductors beside platform ties welding 22 braces installed three deck extensions using marine rig bahri1 sino thrwa replacement pipe lines valves platform amalb using marine rig elzahra construction piping engineer june 2009 november 2013 badr petroleum company shell matroh abide major activities replacement old 2 regeneration columns height 34 meters 80 tons weight tiein piping network precompression plant construction carry rectification project replace 500 valves implement number 50 plant modifications fcp field change proposal fabrication installation new metering recycle compressors ab fcp239changing first second stage carbon steel pipe duplex pipe hydro test construction several carbon steel transmission pipe lines including trenching stringing welding coating lowering sandbedding back filling well head hookup piping duplex hydro test cable tray electrical instrument works 10 wellheads supervisor engineer grit blasting painting obaiyed south fl carbon steel 10650 ml applying painting system epoxy hr high solid phenolic epoxy 2125 µ construct installation new water treatment project constructions piping engineer july 2011 september 2011 company name major activities erection installation procedure ultrasonic flow metering system removedismantle install metering skid valves removedismantle install old cable control house sampler connect instrument control power cable metering house junction box precommissioning commissioning service company name zagazig egypt technical skills qualifications checking reviewing isometrics drawings according asme code b 313 creating material take drawings checking issuing required materials creating purchase requisition required material material inspection manage coordinate piping installation activities including daily task risk assessments compilation method statements supervise piping erection gas crude area supervise pl site activities trenching stringing welding coating lowering sandbedding back filling monitoring project related engineering activities carried contractor follow issuing approving ifc documents drawings material requisitions pursues orders ensure construction activities carried project specifications drawings procedures quality needs estimated costs safety standards follow coordinate commissioning testing activities contractors vendors completion testing certificates ensuring quality control hse awareness construction supervise company construction base crew repairing defects executing required field change proposal modifications gas plant process normal plant operation shutdowns prepare resources required works issuing punch list construction works verify close piping punch list prior hydrostatic test education bachelor mechanical engineering 2009 skills autocad cable engineer engineering activities filling hr inspection materials microsoft excel microsoft powerpoint microsoft word works network oil painting proposal quality quality control repairing safety shell solid works supervisor technical writer time management transmission visio water treatment welding

CONSTRUCTION

senior vp information technology executive profile core skills demonstrates ability strong leader fast paced environment strong interpersonal skills written oral positive attitude toward sharing expertise assisting others learn exceptional ability manage group individuals coordinate distribute daily tasks unexpected issues may arise organized detailoriented conscientious selfstarter able strategize prioritize effectively accomplish multiple tasks stay calm pressure creative resourceful flexible able adapt changing priorities maintain positive attitude strong work ethic skill highlights expertise technology optimization budgeting operational cost teambuilding training leadership goalsetting business planning policy procedure creation conflict resolution management productivity efficiency performance improvements security project management vendor relations data center operations operating systems windows 7 xp server 2013 2008 2003 microsoft active directory sharepoint exchange server 2003 2007 2013 vm ware trend micro cisco infrastructure routers switches palo alto emc storage solutions data center management market data trading systems open bloomberg server api factset fidessa tethys lava lek ice tradeware reuters eikon thomson one reuters station instinet nasdaq trader advent professional experience senior vp information technology 082014 092015 company name city state experienced technology leader expertise managing aspects front back office systems financial services industry solid leader utilize diverse background information technology business management skills create winning teams support missioncritical infrastructure svp head technology infrastructure us direct information technology operations global institutional sales trading firm specializing high yield distressed debt convertible bonds international bonds investment grade debt assetbacked securities coordinated relocation setup primary nyc office location new office space included entire hardware refresh network desktop equipment led migration existing legacy sitetosite vpn network us consisted 6 branch offices toronto based mpls network conjunction nyc office relocation managed implementation nj data center high availability critical us trading operations migrated direct client wires data center implemented vm environment reduced hardware energy licensing costs saving 15m capital expenditure managed migration legacy pbx telecommunications system implemented voip video conferencing coordinated setup configuration 3 new branch offices houston tx stamford ct new orleans la implemented disaster recovery plan would make stamford ct branch office dr site nyc office managed negotiated new renewal vendor support contracts managed bloomberg terminal contracts fix connections sseoms equity trading toms sellside fixed income derivative trading member gmp steering committee approval planning prioritization future projects chief information officer 012006 082014 company name city state managed technology institutional trading firm specializing fixed income equities products responsible strategy support technology initiatives dynamic trading environment resulting maximum system availability responsive customer support worked closely fixed income equities traders sales analysts senior management motivated direct reports instilled culture teamwork aid support administration shared network telecommunications infrastructure firms 8 branch offices us established policies procedures implemented change control process iron issues related new hardware software rollouts managed negotiated new renewal related contracts various vendors successfully implemented provided managerial oversight disaster recovery business continuity plan facilitated weekly meetings upper management communicate project status targets issues negotiated implemented new order management trading system coordinated migration existing fix connections new oms managed successful replacement core infrastructure appliances negotiated costs vendor given limited budget coordinated design construction powerful ups core infrastructure providing 3 hours uptime event power outage allow mission critical systems remain functioning main power restored planned implemented replacement legacy web security appliances cisco asa ironport appliances reducing network vulnerability allowing traders secure remote access network resources upgraded primary secondary network circuits due growing business relieving network latency issues support manager 022001 062006 company name city state worked directly vendors implementupgrade market data software hardware coordinated successful pc hardware operating system upgrade branch offices managed administered upgrade microsoft exchange email system included hardware replacement server software upgrades managed daily incremental backups critical files mail servers coordinated offsite storage backup tapes set standards ordered equipment firm including pcs servers network peripherals managed market data entitlements fix connections new systems traders participate finra inhouse audits requests regulation requirements education bs computer science 1999 montclair state university computer science skills active directory api backup bloomberg bonds budgeting budget business management business planning cisco hardware conflict resolution contracts client customer support design construction disaster recovery email equities equity senior management fidessa financial fixed income gmp goalsetting information technology leadership teambuilding managerial managing market meetings access exchange server microsoft exchange mail office sharepoint windows 7 migration network hardware network operating systems operating system optimization order management pbx pc hardware peripherals policies project management reuters routers sales securities servers strategy switches teamwork telecommunications trading systems trading system trend upgrades upgrade vendor relations video conferencing vpn vm voip

INFORMATION-TECHNOLOGY

implementation consultant summary resultsoriented digital marketing professional background project management digital advertising experienced various email platforms salesforce marketing cloud adobe campaign dedicated driving customer satisfaction highlycustomized email software implementations works closely members internal project team external client teams leads client calls uncover solution requirements writes presents requirements documentation client configures presents software configuration client trains clients enable salesforce marketing cloud various components skills indesign quark xpress acrobat photoshop illustrator freehand pagemaker microsoft word publisher excel power point pitstop quite box tricks fetch asura experience 112013 current implementation consultant company name certified trainer salesforce marketing cloud experienced training external client teams various components salesforce marketing cloud either virtually person knowledgeable salesforce marketing cloud components including email studio marketing cloud connect integration mobileconnect journey builder contact builder advertising social studio familiar salesforcecom basics familiar coding sql write queries salesforce marketing cloud solutions documentation experienced writing requirements documentation crafting technical solutions designing flow diagrams clients achieve email marketing campaign requirements utilizing microsoft word visio excel keeps record project requirement changes updating requirements documentation throughout project provides test plans client uat assist testing configured solution english major enjoys writing form leadership leads client calls effectively keep projects moving forward minimizing scope creep managing client expectations keeping client team focused current sow software implementations web technologiestechnical abilities aptitude software trouble shooting experienced web technologies coding html css sql familiar wordpress dot net nuke frameworks familiarity relational data data management consults new existing clients implement solutions perform initial configurations salesforce marketing cloud adobe campaign email software campaign solutions specialization salesforce marketing cloud leads consultative engagements include discovery calls solution walk throughs clients marketing focused business teams define implement review configuration technical businessrelated communication needs crafts project documentation details clients unique business requirements email software solution configurations include data segmentation various automations aimed automating creating complex client configuration solutions provides quality assurance via solution testing creation execution configuration test plans provides client support go live phase project performs ongoing support based sow requirements certified trainer salesforce marketing cloud conducts virtual onsite training clients email platform various applications within salesforce marketing cloud platform experienced various applications integrations sfmc including email studio marketing cloud connect journey builder contact builder salesforcecom advertising social studio identifies project risks issues presents alternatives internal team client team alleviate resolve digital media program manager indico july 2012 november 2013 promoted digital media program manager indico planned executed finalized projects according strict deadlines within budget nacs media solutions subsequent name change indico included coordinating resources team members thirdparty contractors consultants order deliver programs according plan print demand network assisted finalizing contracts negotiated project deliverables timelines stakeholders vendors responsible defining project objectives success metrics overseeing quality control throughout projects life cycle goal creating sustainable profitable business model managed grow custom initiative cocreated marketing messaging sponsorship package initiative contributed writing layout content guide custom grow custom initiatives informational piece sold 2000 copies nacs members sold sponsorships ads advertorials vendors publishers worked sponsors ensure content ads received deadline transmitted creative personnel timely manner facilitate creation digital print pieces coordinated performed technical processes required implementation related ingestion testing format revision distribution output printondemand digital files contributed nms indico network contributed development digital printondemand interface tools support file access distribution created content around print demand grow custom initiatives nacs media solutions website facebook site maintained nacs media solutions company website using dot net nuke updated maintained company websites various nacs divisions using html css dot net nuke 012011 062012 digital media specialist nacs media solutions managed print demand project implemented technical processes related printondemand digital files nacs media solutions contributed development digital printondemand interface tools workflows processes support file access distribution preflighted corrected book files ensure optimal print quality worked outside vendors build print demand network nacs media solutions supplied requirements network worked vendors contract phase completion create viable print demand pod network received promotion june 2012 digital support specialist plain dealer 011998 122008 responsible processing preflighting color correcting image enhancing ensuring sizes colors images content advertisements sent digital department via outside customers agencies printed correctly ensured final reproduction advertisements optimal everything ad displayed customer intended worked well highpressure fastpaced environment daily deadlines solely responsible processing file transmission various commercial inserts gang prints spadeas comics direct mail pieces various printers education training 2010 completed coursework certifications web designdevelopment web designdevelopment polaris online studied web design html css sql 1992 bachelor arts english university akron city state english 1992 bachelor arts political science university akron city state political science interests march 31 2016 present license 5672023 salesforce marketing cloud consultant certification july 18 2017 present license 17482983 salesforce certification verification site studying pmp certification skills dot net acrobat adobe go live photoshop ad advertisements ads advertising pagemaker book budget color com concise content contracts css client clients client relations customer service skills client support data management designing desktop publishing direct mail documentation email english fast fetch freehand html http illustrator image indesign layout leadership managing marketing messaging access excel power point publisher microsoft word works network nms personnel presenting various printers processes coding project management promotion quality quality assurance quality control quark xpress requirement sql trainer transmission trouble shooting troubleshooting unique visio web design web designdevelopment website websites additional information march 31 2016 present license 5672023 salesforce marketing cloud consultant certification july 18 2017 present license 17482983 salesforce certification verification site studying pmp certification

DIGITAL-MEDIA

chef de cuisine executive profile culinary background started simple cooking class high school grew love things food went le cordon bleu culinary school developed solid foundation french cuisine techniques flavours graduating spent winter southern italy training michelin star chef richard titi cultivated passion pasta continued ever since recently running kitchen chef scott howard citizen beverly hills skill highlights focused disciplined servsafe certified focus portion cost control excellent multitasker high volume production capability welltuned palette hand made pastas staff management professional experience 042016 current chef de cuisine company name developed seasonal menu maintained quality food constantly keeping low food cost charge inventoryordering responsible hiring firing employees trained new employees uphold standards 092014 042016 chef de cuisine company name assisted seasonal menu development charge inventoryordering fabricating proteins handmade pastas daily 012014 092014 sous chef company name ran lunch service worked stations dinner busy 300400person restaurant charge inventory ordering responsible fabricating proteins education 22010 associate occupational studies degree le cordon bleu culinary arts le cordon bleu college culinary arts pasadena ca le cordon bleu culinary arts references mateo rogers executive chef hatch rotisserie 559 8360455 scott howard executive chef citizen beverly hills 415 2468542 laurie sisneros owner spaghettini restaurant group 562 3073111 ​

CHEF

personal stylist womens designer summary eager work fastpaced customer focused environment driven expand sales volume utilizing developing technology proficient understanding client needs collaborating creative vision exceed expectations deliver results conducive cultivating relationships growing business skills microsoft office word powerpoint excel experience personal stylist womens designer 052014 022017 company name city state leverages knowledge design brands create personalized experience individual clients based dressing concerns nurtures relationships creating impactful appointments accompanied planned followups effectively time manages consultations future clients servicing within store utilizes internal digital application wardrobing clients terms implements communication templates via text email regarding selling campaigns customer rewards incentive programs integrates tools improve customer retention achieve significant level designer selling volume sales associate via c department 022010 052014 company name city state relocated personal clientele competitive top volume door profited business development elevated womens designer department effectively time managed customer service create personalized experience maximizing sales volume regularly attended product knowledge seminars allowing delivery service highest level initiated conversations management unexpected problems arose ensure future success amongst team client relationships sales associate savvy department 062006 022010 company name city state successfully assisted customers choosing outfits consistent needs budget developed relationships offer value customer experience increased sales volume suggesting additional items point service advanced visual presentation merchandise selling floor adapted numeracy skills conducting transactions customers team member 082004 062006 company name city state delivered friendly prompt service customers managed stock levels prevent shortage items contributed maintaining company integrity transaction performed training mentor shift lead critical times achievements 2016 net sales volume 783210 business chart 581 exceeding 40 expectation crosssell reporting 487 exceeding 30 expectation personal stylist 3 years quarterly top tier volume 3 quarters quarterly pacesetter volume 5 quarters yearly pacesetter volume 2 years customer service star 2 years ​ education training bachelor arts business administration marketing 2008 california state university fullerton city state

DESIGNER

ws bartender call summary hardworking reliable fitness specialist strong ability multitasking offering basics monitoring providing positive energy highly organized proactive punctual teamoriented mentality enthusiastic individual superior skills working teambased independent capacities bringing strong work ethic excellent organizational skills setting excited begin new challenge successful team energetic group fitness instructor strong background hiit basic fundamentals zumba instruction highly motivated help others reach health fitness goals inspiring fitness trainer sound bmi knowledge comprehensive experience performing fitness assessments friendly energetic ability network counsel clients health fitness goals skills phone call answering physically strong communication presentation observation answering inbound calls hipaa confidentiality client coordination personalized service monitoring progress patient relationships current fitness trends designing exercise programs fitness assessments exercise equipment operation safetyconscious planning coordination organization relationship development customer service first aidcpr team building problem resolution project organization experience bartender call company name city state 082019 current checked identification customers verify age requirements needed purchase alcohol confirmed customers ages alcohol service discontinued service intoxicated guests operated cash register point sale pos system transactions made proper change cash transactions prepared numerous mixed drinks poured wine beer nonalcoholic beverages average two per patron per shift managed bar area including cocktail design menu inventory regulation compliance customer relationships engaged small talk patrons build rapport earn repeat business kept close track bar tabs transferred open tabs dining area seamlessly smoothing process wait staff restocked beer liquor regular schedule special events prepare forecasted needs stayed uptodate latest mixology trends bar equipment sanitation standards stocked bar beer wine liquor related supplies promoted customer safety maintaining current list available ride services inebriated customers monitored patrons keep alcohol consumption designated areas advertised marketed recommended drink options guests increase guest satisfaction upsold customers shelf premium brands help boost sales fitness specialist company name city state 012016 current communicated patrons fitness floor area build positive atmosphere offer exercise equipment instructions greeted assisted guests entering facility provide general information answer questions monitored fitness floor observed equipment use address safety concerns promoted business physical fitness attending offsite promotional community events attended staff meetings training sessions maintain updated knowledge policies procedures inspected equipment daily identify report wear damage malfunctions led tours fitness facility guiding interested individuals providing information highlighting benefits amenities devised new programs monitored client progress developed delivered three weekly fitness classes encouraged clients engage group fitness classes gym activities meet fitness goals administered various fitness assessments measure client progress reracked weights maintained neat organized clean club guided clients safe exercise taking account individualized physical limitations watched clients exercises assisted exercises developed routines avoid injuries maximize effort facilitate client attainment personal fitness goals serverbartender company name city state 062011 072015 operated pos terminals input orders split bills calculate totals educated guests daily specials menu offerings appetizers entrees desserts satisfied customers keeping drinks topped anticipating needs condiments extra napkins restocked nonperishables items including condiments napkins inventory keep pantry wellsupplied checked patrons identification monitor minimum age requirements consumption alcoholic beverages greeted customers assisted questions made recommendations concerning daily specials wine selections desserts guide patrons toward profitable items promoted desserts appetizers specialty drinks assisted individuals selecting meal options including entrees desserts recommended alternative items food allergies gluten intolerances completed opening closing checklists emptying trash safeguarding alcohol polishing silverware cleaned dining area guests efficient sweeping glass washing spill removal partnered team members efficiently serve food beverages managed closing duties including restocking items reconciling cash drawer addressed concerns complaints quickly improve service escalated advanced issues management resolution reviewed identification patrons serving alcoholic drinks checked guests verify satisfaction meals suggested additional items increase restaurant sales minimized customer wait times efficiently taking filling large volume orders day calculated charges issued table checks collected payments customers requested photo identification patrons ordering alcoholic beverages verify legal age consumption attended new customers quickly inquire drinks start dining experience prompt beverage service processed customers payments provided receipts carefully transferred orders kitchen bar areas tables cleared plates patrons finished food beverage items applied safe food handling optimal cleaning strategies protect customers foodborne illness maintain proper sanitation maintained polite professional demeanor patrons encourage inquiries order placements prepared alcoholic nonalcoholic beverages specified patrons consistently delivering tables bar without spillage welcomed guests personable attitude smile offering bring beverage orders reviewing menu options greeted newly seated guests quickly efficiently explained menu options guests offered suggestions took orders food beverages maintained knowledge current menu items garnishes ingredients preparation methods communicated effectively patrons establish preferences dietary restrictions make food beverage recommendations checked guests get feedback food served resolve issues bring additional items refill beverages education training parker high school city 052005 high school diploma arizona western college city state college degree accomplishments nafc native american fitness certification functional exercise trainer personal trainer youth trainer zumba certified strong zumba certified zumba personal dance instructor vertimax certified personal trainer accucheck aviva blood glucose meter system certified cpr first aid certified certifications nafc native american fitness certification functional exercise trainer personal trainer youth trainer zumba certified strong zumba certified zumba personal dance instructor vertimax certified personal trainer accucheck aviva blood glucose meter system certifiedcpr first aid certified

FITNESS

registered nurse professional summary improve wellbeing patients serve manage illness skill compassion provide safe therapeutic environment patients families assessment critical thinking anticipate potential problems enhance speed recovery process individual promote respect positive communication collaboration among healthcare teams including patients families licenses cpr certified american heart association registered nurse state pennsylvania license number rn645795 skill highlights medication administration skilled orthopedic nurse broad medical terminology knowledge use hemovacs autotransfusion devices continuous passive motion therapy traction orthopedic braces iv drug therapy management body mechanics knowledge specimen collectionprocessing proficiency professional experience company name february 2013 current registered nurse city state applying nursing knowledge skills within relationship based care using nursing processes meet clinical spiritual psychological needs patients families serving highly engaged partner care team responding care team member needs assistance partnership participating work improves patient care professional practice environments adapting changes demonstrating flexibility within change processes assisted patients healing recovery surgery utilized strong assessment skills determine necessary patient care formulating goals plan care involves patient partner within healthcare team demonstrates critical thinking clinical psychological social spiritual issues patient within care environment creating caring compassionate patient focused experiences building healing relationships patients families well colleagues providing detailed appropriate teaching patients families effectively guide care transition another level care andor home supporting development students new staff colleagues serving preceptor performed tasks patientcentered focus seeking opportunities improvement processes treatments creating environment facilitates open communication asking feedback inquiry improve practice utilizing research evidencebased practice support improvement clinical care implemented new floor assignments based evaluation staffing requirements demonstrating accountability actions enthusiasm motivation commitment patients family members demonstrating understanding cultural differences needs holding peers accountable healthy relationships patients families maintaining conscious balance work personal life modeling safe work hours time management healthy lifestyle practices responsible hemovac autotransfusion system administration delivering highquality compassionate treatment indigent lowincome patient community monitored postop vitals set pca fluids reviewed postop orders orient patients unit provided quality nursing care accordance resident care policies procedures tested glucose administered injections company name july 2010 september 2011 home healthcare assistant city state read recorded temperature pulse respiration completed submitted clinical documentation accordance agency guidelines collected urine fecal samples assisted adequate nutrition fluid intake planned prepared served meals snacks according prescribed diets performed household tasks laundry dusting washing dishes vacuuming facilitated games activities engage clients positioned residents comfort prevent skin pressure problems assisted transferring residents wheelchairs adaptive equipment assisted adls exhibited compassionate care communication regard issues death dying promoted continuity care accurately completely communicating caregivers status patients care provided maintained clean orderly wellstocked environment company name june 2008 october 2009 nursing assistant neurosurgical intensive care unit providing direct patient care directed rn included daily living activities transporting feeding bathing helping maintain safe environment conducive recovery safety patient unit including limited completing safety checks keeping unit clean organized cleaning updating specific equipment glucometers changing linens keeping unit rooms clear stray equipment stocking supplies used rn throughout unit patient rooms facilitate patient care delivery performing blood glucose monitoring recording reporting results rn emptying bedpansfoleys performing foley care recording ios documenting vital signs blood glucose medical record according established procedures providing supervision companionship patients required planning prioritizing activities duties needed ct scans complying safety policies procedures including standard precautions well policies procedures bloodborne pathogen exposure continually working improve knowledge skills performance ensuring equipment malfunctions reported returned appropriate department assisting rn unit responding call lights telephones passing meal trays transporting patients needed company name february 2007 july 2010 emergency medical technician city state harmony emergency medical services attending emergency nonemergency medical requests arose rendering onsite assistance patients required performing andor assisting initial assessment management illness injury emergency patients accordance specified protocols procedures providing cardiopulmonary resuscitation opening patients airway providing ventilation assistance bandaging wounds stabilizing broken bones controlling bleeding administering oxygen notifying hospitals emergency department nature extent medical treatment provided giving account patients medical condition preparing assisting preparation patients transport cleaning disinfecting ambulance equipment call replacing supplies necessary maintain perform duties responsibilities emergency situations inspecting emergency medical equipment ensure function compliance safety infection control regulations standards education training upmc shadyside school nursing 2012 diploma nursing city state community college allegheny county 2008 emt certificationfirst aidcpr september 2007january 2008 basic life support city state skills caring patients musculoskeletal diseases disorders assisting activities daily living administering intravenous medications using critical thinking skills monitoring preparing hemovacs autotransfusion devices continuous passive motion therapy casting traction external fixation

HEALTHCARE

aircraft hydraulics journyman summary seeking position stockerreceiver paris walmart super center adaptive team player ability take follow orders well take responsibilities needed strongly committed enhancing customer experience boosting company success highlights friendly professional demeanor safety awareness wellorganized detail oriented adaptive handson learner jlg manlift operations handson experience cam software interpersonal written verbal communication works well independently team company confidentiality capable heavy lifting experience home health care provider 072019 022020 company name city state worked improve enhance client lives effective compassionate care assisted residents bathing dressing grooming feeding lifting transferring provided clients assistance completing tasks purchasing supplies paying bills bookkeeping effectively reducing daily burden family members completed health management tasks setting transporting clients appointments monitored progress documented client health status changes keeping healthcare team updated resolve issues address concerns interacted kindly clients families displayed positive outgoing attitude resulting establishment longterm professional relationships aircraft hydraulics systems journeyman 042016 052019 company name city state performed inspections serviced systems removed repaired installed components performed basic machine set operation requisitioned new supplies equipment accurately completed service reports forms complied work site safety hazardous material handling storage regulatory requirements internal procedures affecting business operations collaborated flight crews maintenance departments ensure smooth work flow efficient organization operations consistently assumed additional responsibilities home health care provider 022014 032016 company name city state worked improve enhance client lives effective compassionate care assisted residents bathing dressing grooming feeding lifting transferring provided clients assistance completing tasks purchasing supplies paying bills bookkeeping effectively reducing daily burden family members completed health management tasks setting transporting clients appointments monitored progress documented client health status changes keeping healthcare team updated resolve issues address concerns interacted kindly clients families displayed positive outgoing attitude resulting establishment longterm professional relationships radiology support associate 022009 022011 company name city state promptly answered multiline phone system greeted callers enthusiastically carefully relayed phone calls messages appropriate personnel kept waiting room neat organized times stacking magazines removing trash retrieved distributed medical records patients physicians upon request frequently assisted patient transfer departments adhered strict hipaa guidelines times protect patient privacy environmental services associate 022008 022009 company name city state established maintained clean comfortable environments hospital administration buildings vacuuming mopping cleaning surfaces windows dusting cleaned prepared rooms patients prevent infections crosscontamination removed waste hazardous materials premises designated area used approved cleaning products various surfaces reduce bacterial growth prevent spread viruses kept facilities wellstocked properly maintained staff guests examined patient rooms staff offices halls lobbies determine need repairs replacement furniture equipment education high school diploma high school general education 062006 grant union high school city state associate science kinesiology 052013 paris junior college city graduation aircraft hydraulics systems aircraft hydraulics systems 2a635 122016 sheppard air force base city associate applied science mechatronics expected 012022 paris junior college city state

HEALTHCARE

vice president information technology infrastructure operations summary resultsdriven executive management professional 20 years experience diverse industries including healthcare marketing expertise includes team leadership technical architecture training development disaster recovery planning information protection analysis dynamic resourceful extremely driven individual deep passion creating delivering programs solutions empower team company customer meet exceed desired expectations skills •infrastructure management •data center operations •project management •team buildingcoaching •vendor management negotiation •budget management •policyprogram development •lanwan san firewalls routers • experience company name city state vice president information technology infrastructure operations 062008 current reduced overall network bandwidth costs 15 isp consolidation management manages cloud based phone system 8x8 multiple remote locations well onpremise phone systems responsible infrastructure operations annual budget including purchasing new equipment software licenses network equipment led mentored developed team infrastructure engineers architects administrators across multiple geographic locations manages multiple datacenters premise network server cloud presence responsible vendor relationships contracts negotiating change management successfully migrated 700 users three different domain onpremise exchange servers ms exchange online single domain planning executing migration onprem saas servers application cloud based solution lead manage support design development implementation infrastructure hardware software network components well disaster recovery business continuity practices currently managing infrastructure operations offshore delivery center document execute policies company wide company name city state director network operations 072006 062008 maintains nortel bcm telephony servers including analog voip phones provide technical support designers marketing sales departments suppliers engineers team members throughout product development implementation process monitor functioning equipment make necessary modifications ensure system operates conformance specifications build test modify product prototypes using working models theoretical models constructed computer simulation store retrieve manipulate data analysis system capabilities requirements setup maintained monitored 90 remote branch office locations internet access tied back chicago office ipsec tunnel cisco asa responsible entrapass security system allowing access suite doors utilizing id badge setup configured supports multiple crm erp systems sage mas500 crm dynamics well converting quickbooks db sage mas 500 company name city state information operations specialist 022005 072006 responsible administering microsoft 20002003 environment consisting 50 primarily proliant servers including patch management account maintenance general system administration duties maintains cisco call manager application unity server providing voip services user community built new pc deployment image using symantec ghost intrinsic swimage responsible creating silent install packages third party applications implemented new backup procedures using legato networker tape backup systems qualstar jukebox bringing hospital within hipaa standards compliance company name city state customer care representative help desk technician supporting 092003 022005 primarily supported lawincontext bakermaks client matter intake system cmis active team member providing regression testing various software builds proprietary law document management solution administering linux based system host internal knowledge base portal assisting help desk agents daily troubleshooting company name city state system administrator 101998 122001 administered several enterprise servers running mixed environment including sun solaris red hat linux freebsd sco unix windows nt2000 developed maintained unix shell scripts used automate daily help desk agent tasks selected attend 15 week ibm emerging leaders workshop included training breakthrough thinking team building team performance managing multiple priorities designed developed unix login reauthorization program using c shell scripting oracle web development resulting approximately 40000 unused unauthorized unix logins cleared servers company name city state healthcare systems specialist 021993 111998 maintain records goods ordered received review evaluate approve specifications issuing awarding bids control purchasing department budgets maintain administer computer networks related computing environments including computer hardware systems software applications software configurations perform data backups disaster recovery operations design configure test computer hardware networking software operating system software attended air force airman leadership school graduating honor graduate education training bachelor science computer science troy state university city state montgomery associate science healthcare systems community college air force city state montgomery

INFORMATION-TECHNOLOGY

sales associate summary courteous dependable sales accociate skilled balancing customer needs company demands effectively builds loyalty longterm relationships customers achieving individual sales goals highlights 65wpm 8090 accuracy 10 key calculator smart phone tablets microsoft windows 9598xpvista mac word excel publisher outlook internet browsers ie internet explorer firefox google chrome etc superior communication skills dependability staff training development superior organization skills interpersonal abilities initiative problemsolver experience company name city state sales associate 012015 102015 actively acknowledged greeted assisted customers store provided accurate product information maintained working knowledge stores policies procedures met exceeded sales goals assisted supervisors identify resolve issues store trained new employees company customer service policies service level standards company name city state personal health care assistant 032011 022015 daily job responsibility preformed work shift include clean sanitize organize home ensure sterile healthy environment client prepare meals attend errands provide transportation health care provider provide assistance day day hygienic needs company name city state sales associatekey cashier lead 062010 012011 daily job responsibility preformed work shift include delegate daily duties associates opening closing money tilts counting resetting money podium evaluating associates performance auditing tilts ensuring associates completed daily work duties tasks delegating breaks check ensure associates quality work satisfactory correct assisting replenishing cleaning organizing store ensure functional efficient operation communicate customers associates individuals address questions concerns perform basic office duties complete file reports paper work answer direct telephones calls relay messages company name city state explorer 062008 032011 answered telephones directed calls took messages compiled copied sorted filed records office activities operated office machines photocopier scanners fax voice mail systems personal computers computed recorded proofread data information records reports maintained updated filing inventory mailing database systems either manually using computer opened sorted routed incoming mail answered correspondence prepared outgoing mail reviewed files records documents obtain information respond requests education ged general education studies 2011 del sol high school city state general education studies personal information areas strength customer service oriented able interface effectively levels administration staff able organizeprioritize work take responsibilities little supervision selfmotivated able work independently skills time management leadership mathematics word processing

SALES

elearning designer career overview highly skilled experienced educator strong background information technology adept addressing needs variety learners administrators strongly knowledgeable approaches distance learning qualifications vast experience elearning development software strong understanding teaching methodologies extensive knowledge emergent current technologies excellent organizational management skills ability create training modules storyboards content outlines proven ability work multiple parties collaboration high proficiency html authoring tools skills adobe captivate media encoder reader microsoft excel internet explorer media player outlook paint powerpoint sharepoint skype visio word google chrome docs drive forms gmail sheets ibm db2 sql stored procedures kenexa apple imovie dayana networks voice record pro sap success factors tech smith snag vmware youtube c html javascript ​ work experience elearning designer july 2015 current company name city state design developed p roject managed education team 501r regulatory compliance curriculum including learning objectives content analysis story boarding interactive design test project scheduling instructional design evelopment design design developed project managed education team id patient safety including learning objectives content analysis story boarding interactive design problem based scenarios test project scheduling instructional design development design analysed designed documented tested elearning process new lms authoring tool including pretest posttest curriculum scorm feedback surveys designed tested implemented technical solution sharepoint training resource pages knowledge center navigation department sites researched designed tested implemented solution videos sharepoint video channel ​ instructional designer may 2009 june 2015 company name city state gathered requirements allocated managed budgets designed developed curriculum managed elearning ilt delivery planned executed united states international training measured training championed corporate initiatives supported organizational requirements advised leadership first line managers senior executives ntegrated technology training designed developed delivered elearning ilt experiences designed maintained updated elearning ilt training materials created maintained training project time lines ensured quality content materials included instructional pedagogy adult learning theories assessed learning outcomes used elearning authoring tools techniques ​ trainer january 1991 april 2009 company name city state designed developed authored delivered implemented training delivered class room online data security software project managed collaborated stake holders content owners subject matter experts create learning objectives content assessments designed courses various delivery methods including class room web computer magazine articles book publications speaking conferences project managed proposals schedules resources tasks implementation delivery training proof concepts implemented training editor subject matter expert class manager trainer class administrator education training master science instructional design technology 2015 western illinois university city state united states master science computer science 1994 depaul university city state bachelor science facilities planning management 1984 pennsylvania state university city state united states certifications ibm database ibm application development ibm technology expert nih protecting human research participants writing editing community service innovation hub stakeholder illinois math science academy volunteer instructional designer york high school society president children american revolution society volunteer york athletic boosters volunteer york academic boosters coach sandburg science olympiad team coach american youth soccer organization volunteer elmhurst swim team presentations international db2 user group spain 1998 information demand unites states 2006 information demand united states 2007 publications debra eaton david majcher test data management elearning ibm corporation 2009 debra eaton david majcher data archiving elearning ibm corporation 2009 debra eaton vitor rodrigues manoj k sardana michael schenker kathryn zeidenstein raul f chong getting started ibm data studio db2 ebook tutorial ibm corporation 2009 paolo bruni sabine kaschta marcel kutsch glenn mcgeoch marichu scanlon jan vandensande debra e db2 9 zos stored procedures ebook tutorial ibm corporation 2008 debra eaton marina greenstein db2 9 application development certification exam 733 electronic ibm certification exam ibm corporation 2007 debra eaton marina greenstein db2 9 application development certification exam 733 preparation tutorial ebook certification tutorial ibm corporation 2007 debra eaton introduction ibm data studio part 1 get started ibm data studio elearning developerworks ibm corporation 2006 debra eaton introduction ibm data studio part 2 get started ibm data studio elearning developerworks ibm corporation 2006 debra eaton db2 developer workbench part 3 developer workbench xml elearning developerworks ibm corporation 2006 dennis bockus debra eaton robert newman grant hutchison ming wu oracle db2 udb windows os2 unix version 72 white paper ibm corporation 2002 debra eaton rome db2 magazine ibm corporation 2001 paolo bruni debra eaton gregory green luca montini converting oracle aix db2 os390 redbook ibm international technical support organization 1999 patrick dantressangle debra eaton mark leung ricardo macedo ling tay developing cross platform db2 stored procedures red book ibm international technical support organization 1999 affiliations association talent development elearning brothers ibm technical certification board ibm customer advisory board instructional design central

DESIGNER

senior analyst data quality governance professional background analyst versed data analysis reporting user acceptance testing well solving complex problems highpressure environments excels cultivating managing leveraging relationships skill highlights microsoft access microsoft excel sas sql server manager cognos crystal reports business objects sql tableau server desktop project management data analysis professional experience senior analyst data quality governance 042018 current company name city state create policies procedures actuarial analytics group monitor adherence policies scheduled reviews conduct training quality governance policies lead analyst hipaa compliance create analyze validation reports health plan data lead discussions regarding data issues identified healthcare data analyst 042012 current company name city state experience process analysis analytic functions ability interact effectively different business units team members external client levels creates ad hoc data analyses reports needed prepares monthly quarterly annual reports established clinical utilization financial metrics health ministries smarthealth proficient computer analytic tools sas sql ms office excel access performs medical prescription drug claims analysis necessary understand relative unit pricing across provider networks inform decisions provider fee schedules generates eligibility medical pharmacy claims data needed health ministry support budgeting rate development manage reinsurance program business analyst 032008 052012 company name city state responsible identifying processes streamline assist various projects created maintained access databases departmental use identified system issues coordinated vendor resolution involved project planning testing system enhancements defined business requirements various projects created adhoc reports needed created audit process securities applications created reports sec finra audits finance analyst 062005 052008 company name city state backup department manager created maintained managerial reporting daily monthly quarterly yearly created work schedule department weekly basis created distributed department stats analysis upper management monthly primary contact electronic invoicing candidates created multiple databases interdepartmental need trust analyst 022003 032005 company name city state responsible daily operations 401k accounts retirement services clients balanced 401k accounts weekly monthly quarterly yearly basis researched resolved balance situations quickly conversion analyst 022002 022003 company name city state responsible managing incoming outgoing account conversions daily dtcc reconciliation troubleshooting problemsolving revised existing microsoft access program incoming assets accuracy created new reporting process access identify asset balance discrepancies resolved daily balance situations various depository institutions registration analyst 022000 022002 company name city state responsible reregistration physical assets trust customers streamlined processes automating applications quicker processing problem resolution solved reregistration issues brainstorming troubleshooting created microsoft access program track pending registration issues generate reports collaborated company legal counsel asset restriction removal authored updated procedures registration process education training masters business information technology project management 2007 walsh college city state project management bachelor business administration 1996 rochester college city state business administration certifications certificate health care informatics affiliations volunteer weekly local elementary school reading development lead business meetings weekly basis volunteer childrens church weekly basis taught sunday school classes skills streamline processes business objects cognos crystal reports customer service data analysis databases financial invoicing managing microsoft access microsoft excel microsoft office problemsolving problem resolution process analysis project management project planning user acceptance testing reporting sas securities reporting sql troubleshooting annual reports tableau server tableau desktop

HEALTHCARE