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assistant store manager core strengths visual retail experience fashion design experience store remodel store reopening store transition stamina engage frequent lifting ability interpret variety diagrams microsoft office ms word ms powerpoint ms excel ms publisher ms outlook adobe photoshop karat cad easy weave easy knit color reduce clean fashion illustration flat pattern design work experience 102010 current assistant store manager company name city state coached team increase sales 24 growth last year analyzed sales daily develop daily goals store associates prepared monthly scorecard tm visit resulting average score 95 focused baileys mission friendliest store mall increasing stores conversion 25 last year 266 year created training bring awareness additional categories lived core values set baileys 102010 102013 assistant store manager company name city state drives positive results effective coaching reacting needs business builds develops high performing teams setting challenging goals holding associates accountable consistently maintains grow personal base use client books implements monthly vmg make sure store visually appealing help build upts prepare directs participates weekly management meetings positively consistently demonstrates neat professional fashionable image performs duties responsibilities directed sm dsm rsm 042008 102010 assistant store manager company name city state ensure making women feel beautiful top priority time understands demonstrates chicos fas inc values customers team maintains constant timely communication sm prepares weekly monthly communication recap sm able perform functions guiding principles stores gps mars principles stores mps encourage coaches store associates developing retail skills 022007 042008 department manager company name city state efficiently manage everyday activities including daily maintenance interdepartment projects implement key impact statements monthly seasonal merchandise according standards primary goal projecting store best defined market rotate merchandise create fresh statements based sale promotions new inventory within point purchase categories schedule associates corporation set labor hours ensure department needs efficiently met conduct preliminary interviews absence training supervisor assist training new associates performing basic transactions core recovery standards provide excellent customer timely manner often acting customer dissatisfaction absence store manager tracked daily diamond inventory including checking new diamond fine jewelry inventory 112005 012007 department manager company name city state 092002 112005 visual merchandising specialistretail sales company name city state coordinate effective interior displays sensitive customer market needs ensuring company fashion trends implemented implement seasonal setsell planners strong focus wall aisle statements critical attention trends color direction assist visual manager implementing executing effective compelling visual presentation merchandising store assist visual manager merchandise changes planogram layouts overall maintenance visual displays store update maintain store visuals according corporate standards plan floor moves fixture placement visual display placement arrange displays fixtures selling floor oversee placement merchandise fixtures house wares childrens departments guide customers gift registration process based upon specific wants educational background december 2002 bachelor science textile products design university north carolina greensboro city state textile products design 34 skills adobe photoshop basic cad coaching color conversion client direction fashion focus gps illustration image inventory market mars meetings merchandising ms excel microsoft office ms outlook ms powerpoint ms publisher ms word neat retail selling sales store manager supervisor visual displays visual display

APPAREL

intern professional profile results driven fitness trainer coach 4 years relevant experience fitness field maintain passion developing programs improve fitness improve stamina develop healthy living styles strong customer service skills written oral communication abilities organizational attributes help advance fitness wellness based career qualifications proficiency microsoft word excel powerpoint quick learner training development resultsoriented clientfocused ​customer service sales relevant experience corporate wellness assisted completing assessments 4 corporate wellness companies denver area documentation wrote edited documents keep team informed policies procedures marketingsales implemented online marketing strategies resulted 15 growth customer base experience january 2017 april 2017 company name city state intern shadowed personal training sessions group fitness classes corporate wellness clients new client testing designed 10 daily workouts stored inward fitness library given clients created executed 30 day fitness challenge clients gym proposed outside educational events sports clinic planned executed fitness presentation staff september 2015 january 2017 company name city state fitness coach worked oneonone online clients personal training clients coached small large group fitness classes designed implemented training nutrition schedules based clients fitness assessments order achieve fitness goals optimal results energetically guided clients solo group exercise activities taking account individualized physical limitations assisted owner facility marketing membership sales member engagement highly involved social media aspect facility included facebook instagram september 2013 june 2016 company name city state group fitness instructor demonstrated leadership capabilities front class making safe enjoyable fitness experience ensuring member retention met participants class answer questions maintain positive exercise experience established organizational skills creating preparing combinations taught within parameters format represented high degree energy endurance complete fitness class entirety september 2011 june 2016 company name city state group fitness instructor developed organized taught group workouts members included various aerobic weight training routines prepared teaching area class organized equipment end class guided beginner intermediate advanced fitness classes demonstrated solid knowledge workout routines based appropriate skill levels july 2007 current company name city state technical specialist ii ensure accurate timely reconciliation client accounts order provide clients branches reporting information investments provide superior customer service clients support firms objectives contribute inclusive team oriented work environment maximize team productivity continuously seek determine ways identify opportunities improve processes internal oracle reports march 2004 august 2007 company name city state customer service manager exercised general supervision staff ensure functions performed accordance established guidelines procedures member elite training program involved training motivation monitoring direct reports performed monthly quarterly yearly audits branch order stay compliance diligently stressed quality customer service sales quotas associate education 2017 missouri baptist university city state exercise science bachelor science 2017 missouri baptist university city state exercise science master science master certificate exercise science 2005 st louis community college city state business administration associate arts affiliations member united way st louis edward jones division 2010 2017 certifications certified afaa group fitness instructor certified afaa mat pilates instructor certified spin 360 instructor cpr first aid certification skills exercise science online coaching good teaching instructional abilities cpr first aid macro counting corporate wellness assessments ability motivate others desire promote aspects health wellness skills microsoft word excel powerpoint oracle sales customer service investments organizational skills process improvement enthusiasm energy excellent interpersonal skills

FITNESS

regional engineering manager engineering director innovative solutiondriven engineering director 25 years experience delivering highprofile itsscada projects transportation waterwaste water industries expertise includes technical solution architecting cost estimating mission critical itsscada system design delivery disaster recovery planning technical program management crossteam leadership ​ ​ execution results oriented individual passion solving business problems innovative cutting edge technology solutions enable clients achieve exceed desired business outcomes accomplishments technical manager 90 success rate delivering projects time budget proposed innovative solution would allow client consolidate mutliple operations centers provide seamless migration without service interruption resulted company designation ‘ highly preferred supplier maximized efficiency ability scale industrializing sales engineering delivery methodology deliverables originated spearheaded product innovation ideas enabling company differentiate itsscada market expertise architecting best practice technical solutions technical program management qaqm client management vendor management testing commissioning planning execution team leadership c rossteam collaboration engineering cost estimating engineering resource management forecasting process improvement ​​ professional experience regional engineering manager 012014 current company name city state currently directing solution deliveries texas australia new zealand chile ​ lead systems solution architect responsible technical proposal writeups presentations engineering cost estimates resulted winning bids projects ranging 1m 25m western na sa oceania regions ​ improved engineering resource coordination project managers engineering department resulting proactive resource planning increased visibility ​ ​ implemented targeted jit training sessions drastically improved work efficiency minimizing technical learning curve new staff deployed projects ​​ ​ recent projects santiago chile value 1m currently directing inhouse development advanced traffic incident detection algorithm tiein gis map based incident response system give client early warning indication traffic incidents congestion spikes ​ citylink omcs upgrade value 45m directed itsscada system upgrade mission critical tunneltollroad melbourne australia designed interactive smart motorway gis map serve primary roadway monitoring traffic incident response gui ​ lbjnte managed lanes project value 25m technical manager system delivery monitor control 40 miles managed lanes greenfield civil works project dallasfort worth area project deployed first dynamic tolling roadway state texas stateoftheart central command control center interfaces several field device subsystems electronic information toll rate signage traffic detectors cctv cameras weather gas monitoring systems driveondallas website txdots lonestar daltrans systems ​ engineering supervisor 012011 122013 company name city state improved engineering department productivity reorganizing engineering staff activity reporting methods project resource planning ​ beat ‘ preferred supplier major civil project bid proposing efficient single integrated technology platform reduced overall cost deployment timeline effective engineering team leadership qaqc oversight resulted delivery several high profile challenging itsscada projects time budget ​ responsible engineering estimates technical writeups bid proposals provided product demos prospective clients sales presentations ​ major projects caltrans devils slide tunnel value 7m delivered greenfield plcscadaits system monitoringcontrol mile long tunnel north half moon bay ca developed incident response conops followed design deployment lifesafety emergency incident response management gui irm gui allows tunnel operators quickly react whole range emergency scenarios require evacuation tunnel immediate deployment emergency first responders eastern distributor tunnel value 35m managed upgrade lifesafety itsscada system major tunnel servicing downtown sydney commissioning included hotcutover existing tunneltraffic control systems achieved minimal downtime ​ senior engineer 072003 122010 company name city state systems engineer ii 071999 062003 company name city state control systems engineer ii 071992 061999 company name city state associate systems engineer 061991 061992 company name city state ​ education bachelor science electrical computer engineering 1990 university california santa barbara city state ​various project managementleadership courses

ENGINEERING

consultant professional summary audit director extensive experience developing redesigning internal audit departments domestically internationally 19 countries results include upgraded internal controls effective sox 404 management strong compliance management increase organizational focus solid internal controls risks best practices enjoy directing internal audit personal passion strengths include extensive executive skills designer audit programs sec compliance strong analytical skills focus ethics management prioritize audits interact auditees manage types audits pride service core qualifications sap microsoft office suite ms word ms excel ms powerpoint ms outlook navision variety corporate specific finance accounting software involving ibm hp dell operations experience consultant january 2009 company name city state provider internal audit internal control consulting services customers across us canada focus privately held firms internal audit departments emphasize quality creative service director internal audit january 2008 january 2009 company name city state fourth largest producer carbonated beverages us sales 600m reported board directors senior vice president managed internal audit department conducted financial compliance operational audits developed monitored internal controls across firm developed new audit programs policies procedures improved internal controls prepared managed performance measures companyrisqués sites interpreted operating results left result corporate restructuring affected internal audit director internal audit january 2006 january 2008 company name city state large privatelyowned installer residential commercial insulation sales 500m managed department conducted annual quarterly risk reviews audits directed conducted internal audits 61 locations corporate headquarters functions developed new audit report practices added new positive practices best practices section audit report audited businesses updated financial reporting possible reported audit findings board departed due united subcontractors filing chapter 11 bankruptcy elimination internal audit manager internal audit january 2004 january 2006 company name city state global developer manufacturer tool solutions sales 3b managed internal audit reviewed sarbanes oxley 404 served sarbanes oxley liaison auditees redesigned risk reviews developed new audit schedules suited revised corporate risk profile developed financial solutions business challenges created new office environment without expense left result snapon issuing 100 outsourcing big 4 firm loss jobs 10 employees manager internal audit january 2003 january 2004 company name city state manufacturer paper products sales 1b managed internal audits us plants corporate headquarters redesigned audit reports provided clarification controls issues resolutions conducted audits sarbanes oxley 404 reporting mind improved record keeping record storage departure allowed find audit position closer ill father lived near chicago senior internal auditor january 1996 january 2003 company name city state worldrisqués largest producer sodium silicate highway glass spheres privately held since 1831 600m sales completed development new internal audit department provided pq wellfunctioning operation managed audit department conducted audits 19 foreign subsidiaries 21 us plants conducted foreign audits met local international accounting requirements laws assigned risk levels locations worked implement sap computer options pq eliminated 40 selfmade computer systems served key sap liaison auditees company successfully implemented sap across us redesigned audit reporting practices introduced modern internal auditing a1l 19 foreign locations left due outsourcing 100 large regional accounting firm education masters business administration mba finance university north texas city state gpa graduated honors finance graduated honors bachelors business administration bba finance university illinois city state usa finance certified internal auditor cia 1994 date certification certified fraud examiner cfe process professional affiliations member institute internal auditors 26 years president philadelphia chapter board governors member philadelphia miami chapters chair two committees philadelphia chapter 11 years big brother board member big brothers big sisters 10 years treasurer board member englishspeaking union 12 years member officer rotary international 2 years military us air force strategic air command finance department carswell air force base fort worth tx managed 7th air wing financial accounting functions skills accounting accounting software audit reports audit report audit reporting consulting dell filing finance financial financial reporting focus hp ibm insulation internal audits internal auditor internal audit internal auditing ms excel microsoft office suite office ms outlook ms powerpoint ms word navision developer policies pq producer quality record keeping reporting sales sap sarbanes oxley

CONSULTANT

customer service representative core strengths active listening skills strong organizational skills top sales performer adaptive team player seasoned conflict resolution energetic work attitude store maintenance ability telephone inquiries specialist customer service expert career overview highly enthusiastic customer service professional 10 year client interface experiencededicated customer service representative motivated maintain customer satisfaction contribute company success customer advocate excellent communication skills conflict resolution proficiency inventory control devoted data integrity cash handling accuracy strong problem solving ability banking financial services strong communication skills background detailoriented accomplishments customer service expert strong organizational skills markdownpromotional procedures banking financial services background seasoned conflict resolution detailoriented strong communication skills accomplishments customer service researched calmed rapidly resolved client conflicts prevent loss key accounts sales consistently generated additional revenue skilled sales techniques product sales crosssold services rate 30 upgrading customers different plans product packages customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders multitasking cashiered two cash registers tandem maximize customer flow work experience customer service representative march 2011 current company name city state maintained uptodate knowledge store policies regarding payments returns exchangesprevented store losses using awareness attention detail integrityexcelled exceeding daily credit card application goalscrosstrained provided backup customer service representatives neededworked team member performing cashier duties product assistance interacted customers retail buyers followup shipping statuses expedited orders administrative assistant january 2009 current company name city state managed receptionist area including greeting visitors responding telephone inperson requests informationdrafted meeting agendas supplied advance materials executed follow meetings team conferencesdesigned electronic file systems maintained electronic paper fileshandled media public relations inquiriesplanned meetings prepared conference roomsdispersed incoming mail correct recipients throughout officemade copies sent faxes handled incoming outgoing correspondenceorganized files developed spreadsheets faxed reports scanned documentscreated weekly monthly reports presentationsreceived distributed faxes mail timely manner licensed insurance agent march 2007 december 2007 company name city state interviewed prospective clients learn financial needs discuss existing coveragepromoted agency products customers person telephone writingprepared necessary paperwork process insurance sales renewalsfollowed potential clients regarding line information requestsdeveloped life insurance commercial insurance leads meet monthly sales targetsfinalized maintained types personal lines insurance policies within agencypromoted client retention highquality service follow personal banker april 2006 march 2007 company name city state established new customer accounts including checking savings lines credit loansbalanced daily cash deposits bank vault inventory zero error ratesupplied tellers coin currency neededmaintained researched beneficial investment opportunities made recommendations senior management30 client retention rate suggesting strategic investment plans based fixed income equity investing report evaluationsdelivered prompt accurate excellent customer service senior financial representative march 2003 march 2006 company name city state opened new customer accounts including checking savings lines creditprocessed sales referrals promoted bank services products resulting 30 branch sales increasebalanced daily cash deposits bank vault inventory zero error rateprepared daily branch roslyn savings bank invoicesresearched resolved customer issues personal savings checking lines credit accountsexamined checks identification endorsemententered member transaction data line banking softwaremaintained confidentiality bank records client information credit card specialist february 2000 august 2003 company name city state addressed customer service inquiries timely accurate fashionbuilt customer loyalty placing followup calls customers reported product issuesformulated enforced service center policies procedures quality assurance measuresproperly directed inbound calls phone queues improve call flowdeveloped effective relationships call center departments clear communicationdemonstrated mastery customer service call script within specified time framescollected customer feedback made process changes exceed customer satisfaction goals member services representative dispatcher july 1997 march 2000 company name city state evaluated service locations made scheduling adjustments maximize efficiencyoversaw service stations drivers maintain scheduling daytoday service calls needed tow transportation negotiated contracts outside providers handle calls designated location provided accurate appropriate information response customer inquiriesmade reasonable procedure exceptions accommodate unusual customer requestsaddressed customer service inquiries timely accurate fashionmaintained uptodate records timesdeveloped effective relationships call center departments clear communicationworked upper management ensure appropriate changes made improve customer satisfactionbuilt customer loyalty placing followup calls customers reported service product issues bank teller march 1995 february 1996 company name city state processed sales referrals promoted bank services products resulting 25balanced daily cash deposits bank vault inventory zero error rateprocessed cash withdrawalsadhered citibanks security audit procedures25 branch sales increasemaintained confidentiality bank records client informationdirected specific questions appropriate branch personneldelivered prompt accurate excellent customer service educational background ba sociology 2016 suny old westbury college city state united states sociology skills agency attention detail backup banking call center call center daily cash deposits cashier conferences contracts credit client clients customer satisfaction excellent customer service excellent customer service customer service drivers equity senior management fashion faxes financial fixed income insurance insurance sales inventory materials meetings mail office personnel policies presentations knowledge store public relations quality quality assurance receptionist retail sales scheduling script shipping spreadsheets strategic telephone phone transportation

AUTOMOBILE

business development representative professional summary experienced administrative professional excellent client project management skills actionoriented strong ability communicate effectively technology executive business audiences core qualifications computer proficient reports generation analysis client relations filerecords maintenance multitask management territory sales experience purchase order processing creative problem solving experience business development representative november 2014 current company name city state identified prospective customers using lead generating methods obtained leads cold calls managed organizations south texas west texas region performed full sales cycle duties therefore increasing division profits quoted prices services outlined brochure maintained friendly professional customer interactions consistently met exceeded divisional expectations productivity accuracy levels led sales calls team members establish sales customer retention goals generated new accounts implementing effective networking strategies assisted budget forecasting goal setting performance reporting accounts identified strategic partnerships gathered market information gain competitive advantage delivered weekly performance updates monthly business reviews optimized current revenue streams networking additional business prospects established clients identified coordinated participated client relationshipbuilding activities meetings answered customer questions regarding products prices availability researched economic processing factors determine best process sales strategies administrative clerk september 2012 november 2014 company name city state seven years office experience ensured team member responsibilities defined understood established maintained effective communication system planned travel arrangements executives staff managed receptionist area including greeting visitors responding telephone inperson requests information posted open positions company social media websites processed new hire paperwork maintaining employee confidentiality organized files developed spreadsheets faxed reports scanned documents created processed purchase orders day day purchases processed weekly payroll 3050 employees ensure everyone received correct hourly paycheck reconciled credit card expenses 1015 employees monitored equipment rentals ensure proper invoicing practices registrar october 2009 september 2012 company name city state maintained detailed administrative procedural processes improve accuracy efficiency organized maintained file system files correspondence records coordinated educational department functions team six coordinated meetings education staff served main liaison registration process throughout graduation updated student records information daily basis created databases spreadsheets improve student registration processes reporting accuracy provided support executive director admissions department education staff managing operation work flow standardized department filing system increase efficiency improved communication efficiency primary liaison departments students employers directly supported executive director managing operation work flow communicated students via phone email person update educational status helped coordinate admission processes prepared student records agreement packets regular audits handled processed confidential student information admitting specialister registration march 2008 october 2009 company name city state maintained state readiness alertness incoming patients collected pertinent information patient family friends medical records prescriptions verified information computer system uptodate accurate recorded filed patient data medical records eliminated duplicated records sending necessary information medical records department demonstrated analytical problemsolving ability addressing barriers receiving validating accurate health care information carefully reviewed medical records accuracy completion required insurance companies demonstrated knowledge hipaa privacy security regulations appropriately handling patient information acquired insurance authorizations procedures tests ordered attending physician needed confirmed patient information collected copays verified insurance maintained updated knowledge emergent protocols response requirements quality assurance procedures completed registration quickly cordially new patients interacted patients families hospital staff general public compassionate professional manner education high school diploma 2006 taft high school city state coursework completed del mar college city state accomplishments employee year 2010 south texas vocational technical institute promoted registrar 1 year employment stvt promoted business development representative 18 months employment gis successfully planned executed meetings lunches special events groups 30 employees received merit raises strong attention detail exemplary customer service teamplayer attitude skills microsoft software word excel outlook powerpoint people skills great customer service enthusiastic people person advanced problemsolving great organizational skills language intermediate level spanish speaker

BUSINESS-DEVELOPMENT

organizer capacity building strategist experience organizer capacity building strategist 012011 company name city state civil rights disability advocate advocate people disabilities school regional centers agencies conduct case review client issues research state agency violations develop strategy provide technical assistance clients obtain positive outcome attend ipp iep mediations clients advocate keep case file summary necessary documents referral attorney necessary convened nclr member organizations develop statewide action strategies developed advocacy materials organize actions campaigns provided training technical assistance coordination organizations advance policy special education advocate 012009 012011 company name city state researched client issues manage legal correspondence completed outreach training disability special education rights wrote media releases organization events training strategized positive outcomes attorneys staff community organizerfounder 012000 012011 company name city state wrote grant proposals business plans press releases presented strategic plan goals variety audiences organized constituents around special education environmental health issues collaborated 85 local community leaders organizations designed taught advocacy skills training program 300 parents annually secured 100k funding parent advocacy training programs community organizer 012008 012009 company name city state trained constituents civil rights education issues pertaining latino children promoted selfdetermination families communities collaborated community leaders organizations around education policy issues strategized attorneys staff organizing campaign legal advocate 012006 012008 company name city state trained constituents disability special education rights managed caseload clients disabilityrelated issues strategized positive outcomes attorneys staff maintained working knowledge current disability laws legislation family advocate 012004 012006 company name city state developed presented workshops professionals needs highneeds families worked homeless families obtain housing facilitated cooperative working relationships agencies served internal consultant team special education disability laws facilitated cooperative working relationships agencies provided technical assistance families policies procedures education jd organizational communication nonprofit management 2007 st edwards university peoples college law city state organizational communication nonprofit management interests board member advocacy 4 kids virginia beach va 2015current board member copaa council attorneys parents advocates 2009current cofounder ichi villa autism alliancenortheast los angeles autism parents 2012current founder latina mami los angeles special education legal clinics 2011current member community 20082010 radio show host mamis color radio show 917 fm 20012009 board member texans midwifery 20012002 graduate partners policymaking 2005 election committee chair board member koop radio 20052006 special education citizens advisory committee bilingual committee 20052008 committee member march dimes program services 19992004 publications nclr latino leadership institute training understanding childs special education rights disability civil rights throughout ages disability domestic violence survivors emotional aspects working parents children highneeds needs diverse families organizing around issues affecting community national workshops presented special education representation social justice civil rights perspective copaa 2015 conference san diego ca xicana mamihood activism responses violence families communities incite radical feminists color color violence 4 conference chicago il additional information awardshonors 2010 latina mami collective featured article dr cristina herrera 21st century motherhood movement published demeter press 2005 recognized latina magazine inspiring latina 2005 named one austins 10 women love austin monthly magazine 2004 ernst young social entrepreneur year finalist 2002 mamis color radio show named koop social justice program year community involvement board member advocacy 4 kids virginia beach va 2015current board member copaa council attorneys parents advocates 2009current cofounder ichi villa autism alliancenortheast los angeles autism parents 2012current founder latina mami los angeles special education legal clinics 2011current member community 20082010 radio show host mamis color radio show 917 fm 20012009 board member texans midwifery 20012002 graduate partners policymaking 2005 election committee chair board member koop radio 20052006 special education citizens advisory committee bilingual committee 20052008 committee member march dimes program services 19992004 skills agency attorney business plans consultant client clients detail oriented grant proposals legal materials organizing policies press releases problem solving skills research strategy strategic technical assistance training programs workshops

ADVOCATE

executive chef summary motivated executive chef 22 years culinary expertise recognized assessing operational needs developing solutions save costs improve revenues drive customer satisfaction resourceful wellorganized excellent leadership team building record last 4 years spent actively participating designing kitchens restaurants 167 million dollars hotel expansion still managing maintaining fiscally responsible operation waterfront beach resort recognized guests peers premier culinary location orange county experience executive chef 122003 current company name – city state managed kitchen stewarding staff team 67 assigned various stages food production event management designed managed created menus 3 restaurants offshore 9 boardwalk newly opened henrys 2 pool pantries 1 market riptide surf hero managed designed menus cooked 51000 square feet meeting space maintained labor 11 promote longterm business profitability purchased ingredients managed inventory variety vendors allowed hotel wide food costs 26 worked closely daily basis sales catering create dynamic cost effective food selections small banquets large events 1000 people experimented new dish creations incorporating customer recommendations feedback created recipes incorporating various techniques build flavor unique visual appeal adjusted seasonal plans source local ingredients aligned special dishes complement area events worked vendors locate optimal recipe ingredients costeffective rates utilized local fresh food products support local economies showcase community support produced amended menus item selections conjunction food beverage team performed financial analysis recommended effective methods cut costs initiated software based inventory control system manage inventory analyze food cost coordinated executed menu planning recipe development daily restaurant operations monitored quality presentation proper quantities plated food across line created new menu items managed food expenses supervised quality ensure adherence standards oversaw hiring development kitchen employees well trained numerous kitchen personnel ground take challenging stations souschef chef de cuisine continually aware dramatic changes kitchens including health department standards customer requests healthier food options monitored kitchen area staff ensure overall safety proper food handling techniques restaurant chef executive souschef 082008 082013 company name – city state modified standard recipes account ingredient issues customer requests including allergen concerns created exceptional menu items executed precision regularly garner diner praise supervised staff 30 providing direction preparing specialty items including banquets restaurant employee dining room developed innovative california driven menus 30 offerings followed proper food handling methods maintained correct temperature food products resulting consistently high scores health inspections kept stations stocked ready use maximize productivity estimated staffing needs adjusted hourly schedules match demand patterns budget local labor laws set performed initial prep work food items soups sauces salads established maintained open collaborative relationships kitchen team maximize efficiency prepared 500 dishes per day fastpaced scratch kitchen environment maintaining high customer satisfaction rate maintained consistent quality high accuracy preparing identical dishes every day conducted daily inspections maintained food sanitation kitchen equipment safety reports identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction enforced proper sanitation practices prevent spoiling contamination foods verified kitchen staff followed recipes portion serving guidelines correctly maximized efficiency kitchen operation overseeing daily product inventory purchasing receiving placed orders food supplies weekly understanding kitchens budget ensured kitchen always clean orderly wellmaintained effort avoid mishaps trained supervised culinary personnel 35 million annual revenuegrossing restaurant used array different cooking techniques dish creation educated kitchen staff methods lead cook chef de cuisine 122003 082008 company name – city state managed budget labor direct operating expenses restaurant banquet market operation tracked kitchens inventory ordered new food supplies needed considered seasonal product pricing availability development promotional dishes menu selections inspected freezer refrigerator prior shift check temperatures levels ensuring proper functionality adjusted seasonal plans source local ingredients aligned special dishes complement area events interacted professionally effectively wait staff regarding special orders customers including food allergies gluten intolerance monitored quality presentation proper quantities plated food across line developed recipes menus meet consumer demand align culinary trends prepared mise en place every day promote efficient preparation signature dishes line prep cook 121999 122003 company name – city state kept stations stocked ready use maximize productivity arranged sauces supplementary garnishes place allocated stations sanitized food preparation areas grills equipment avoid crosscontamination raw items maintained consistent quality high accuracy preparing identical dishes every day prepared 300 dishes per day fastpaced classic french cooking environment maintaining high customer satisfaction rate used measuring items knives kitchen tools properly prepare food resources rotated stock items ingredients maintain efficiency freshness executed proper techniques preparing menu item ingredients cooked food following specific measurements recipes improved overall kitchen efficiency consistency leading numerous promotions skills customer service oriented banquets catering resource management food preparation techniques food beverage pairing budgeting cost control dish preparation detailoriented purchasing inventory control portion cost control food inspection time management strong communication skills inventory monitoring highvolume dining outstanding cleanliness organizational skills trained food safety guidelines problem solving flexible schedule education training bachelor arts culinary arts 1996 ithq institue dhotelerie du quebec city state skills customer service oriented banquets catering resource management food preparation techniques food beverage pairing budgeting cost control dish preparation detailoriented purchasing inventory control portion cost control food inspection time management strong communication skills inventory monitoring highvolume dining outstanding cleanliness organizational skills trained food safety guidelines problem solving flexible schedule work history executive chef 122003 current company name – city state managed kitchen stewarding staff team 67 assigned various stages food production event management designed managed created menus 3 restaurants offshore 9 boardwalk newly opened henrys 2 pool pantries 1 market riptide surf hero managed designed menus cooked 51000 square feet meeting space maintained labor 11 promote longterm business profitability purchased ingredients managed inventory variety vendors allowed hotel wide food costs 26 worked closely daily basis sales catering create dynamic cost effective food selections small banquets large events 1000 people experimented new dish creations incorporating customer recommendations feedback created recipes incorporating various techniques build flavor unique visual appeal adjusted seasonal plans source local ingredients aligned special dishes complement area events worked vendors locate optimal recipe ingredients costeffective rates utilized local fresh food products support local economies showcase community support produced amended menus item selections conjunction food beverage team performed financial analysis recommended effective methods cut costs initiated software based inventory control system manage inventory analyze food cost coordinated executed menu planning recipe development daily restaurant operations monitored quality presentation proper quantities plated food across line created new menu items managed food expenses supervised quality ensure adherence standards oversaw hiring development kitchen employees well trained numerous kitchen personnel ground take challenging stations souschef chef de cuisine continually aware dramatic changes kitchens including health department standards customer requests healthier food options monitored kitchen area staff ensure overall safety proper food handling techniques restaurant chef executive souschef 082008 082013 company name – city state modified standard recipes account ingredient issues customer requests including allergen concerns created exceptional menu items executed precision regularly garner diner praise supervised staff 30 providing direction preparing specialty items including banquets restaurant employee dining room developed innovative california driven menus 30 offerings followed proper food handling methods maintained correct temperature food products resulting consistently high scores health inspections kept stations stocked ready use maximize productivity estimated staffing needs adjusted hourly schedules match demand patterns budget local labor laws set performed initial prep work food items soups sauces salads established maintained open collaborative relationships kitchen team maximize efficiency prepared 500 dishes per day fastpaced scratch kitchen environment maintaining high customer satisfaction rate maintained consistent quality high accuracy preparing identical dishes every day conducted daily inspections maintained food sanitation kitchen equipment safety reports identified opportunities increase revenue decrease kitchen expenses maximize departmental productivity without compromising guest satisfaction enforced proper sanitation practices prevent spoiling contamination foods verified kitchen staff followed recipes portion serving guidelines correctly maximized efficiency kitchen operation overseeing daily product inventory purchasing receiving placed orders food supplies weekly understanding kitchens budget ensured kitchen always clean orderly wellmaintained effort avoid mishaps trained supervised culinary personnel 35 million annual revenuegrossing restaurant used array different cooking techniques dish creation educated kitchen staff methods lead cook chef de cuisine 122003 082008 company name – city state managed budget labor direct operating expenses restaurant banquet anda market operation tracked kitchens inventory ordered new food supplies needed considered seasonal product pricing availability development promotional dishes menu selections inspected freezer refrigerator prior shift check temperatures levels ensuring proper functionality adjusted seasonal plans source local ingredients aligned special dishes complement area events interacted professionally effectively wait staff regarding special orders customers including food allergies gluten intolerance monitored quality presentation proper quantities plated food across line developed recipes menus meet consumer demand align culinary trends prepared mise en place every day promote efficient preparation signature dishes line prep cook 121999 122003 company name – city state kept stations stocked ready use maximize productivity arranged sauces supplementary garnishes place allocated stations sanitized food preparation areas grills equipment avoid crosscontamination raw items maintained consistent quality high accuracy preparing identical dishes every day prepared 300 dishes per day fastpaced classic french cooking environment maintaining high customer satisfaction rate used measuring items knives kitchen tools properly prepare food resources rotated stock items ingredients maintain efficiency freshness executed proper techniques preparing menu item ingredients cooked food following specific measurements recipes improved overall kitchen efficiency consistency leading numerous promotions

CHEF

director hr executive profile ambitious human resources generalist creates strategic alliances organization leaders effectively align support key business initiatives builds retains high performance teams hiring developing motivating skilled professionals skill highlights customeroriented professional experience director hr january 2013 current company name city state directly report ceo vp 65year old real estate property management company accountable daytoday operations functions hr administration technology direct supervision two staff members active member leadership team accomplishments include create employee handbook designed comprehensive annual employee survey research analyze select annual company health benefits implemented trained employees new payroll system additionally designed established training program maintenance employees conduct fullcycle recruitment onboarding program developed wellness program established preventative health initiatives reduce healthcare annual premiums create annual employee bonus program aligned company goals objectives daytoday project management overall responsibility office construction buildout office move selected general contractor determined vendors interacted architects negotiated contracts vice president director human resources administration january 2006 january 2013 company name city state reported directly founderceo fastgrowing startup healthcareit company established 2000 proven strategic business partner instrumental growing company 45 employees located eight 8 states 215 employees located 32 states puerto rico sole hr practitioner 2011 responsible areas human resources administration progressing rapidly series promotions hroffice manager 2006 director hradministration 2008 vphr administration 2010 active member senior leadership team designed developed implemented companywide initiatives accomplishments included demonstrated talent acquisition management quickly built rapport gained trust respect management successfully coaching mentoring employees wide variety employee relations issues 45 employee base company longer four 4 years unusual startup environment created developed monthly twoday onboarding program reducing employee turnover 28 under10 annually created deployed annual employee cultural surveys delivered workforce analytics senior management developed companywide initiatives based upon results getwellnetwork chosen winner 2012 northern va technology council nvtc hot ticket awards category hottest company culture developed upheld organizational policies procedures relating operational human resources activities creation online employee handbook well created employee awards bonus stock option grant programs leading 95 employee satisfaction company culture overall job satisfaction employee engagement past 5 years project lead manager selection implementation training custom payroll leave tracking system well recruitment performance management software programs resulting substantial reduction time resources created original getwellnetwork university dayandhalf corporate university training program account managers demonstrated project management experience office space planning office construction buildout negotiated vendor contracts office equipment leases business manager january 2001 january 2006 company name city state management level role overall responsibility office operations 21person law firm dayto day responsibilities included aspects human resources finance administration human resources activities consisted employee relations compensation benefits administration payroll processing recruitment financially analyzed produced annual monthly management reports well monthly financial statements journal general ledger entries client invoices additionally managed accounts receivable accounts payable transactions reconciled petty cash cash receipts bank statements administration activities included vendor contract office equipment lease negotiations purchase office legal supplies coordinated facilities equipment maintenance various vendor selections accomplishments include project manager conversation implementation new computer system software equipment novell windows platform train employees project manager selection implementation new telephone system created companyemployee handbook vice presidentbusiness manager january 1988 january 2001 company name worked daily sidebyside reported director dc office effectively administered grew office talent 18 120 employees well annual income growth 13m 37m annual payroll benefits budget 12m supervised 14 human resources finance administration professionals accomplishments included accomplished daytoday management responsibility office relocation including market survey selection consultants management 19m project buildout 44000 sq ft space office move completed project time budget developed implemented administered ketchum washington tool kit employee handbook developed standardize office procedures results increase profits improved productivity forecasted annual quarterly budgets income statement lineitems included estimation client income salary benefits prediction staff growth space requirements equipment needs anticipation turnover clients staff presented financial plans corporate headquarters ny negotiated produced client vendor government contracts analyzed prepared weekly monthly yeartodate financial statements produced government billing statements developed conducted new employee orientation program instituted chaired quality life employee welfare program improve morale reduce turnover created implemented reward recognition program enable group managers recognize reward employees thus improve morale reduce turnover increase office productivity promote teamwork education bs human resources management business administration human resources management business administration professional affiliations senior professional human resources sphr member society human resource management shrm member montgomery county md shrm chapter notary public state maryland skills accounts payable accounts receivable benefits benefits administration billing budgets budget coaching contracts council client clients dc employee relations senior management fast finance financial financial statements general ledger government human resources hr leadership law legal director market mentoring office windows platform 2000 negotiations novell office equipment office manager organizational payroll payroll processing performance management policies project lead project management property management quality rapport real estate recruitment research space planning strategic supervision teamwork telephone

HR

director information technology career overview seeking position director company able utilize experience training networking troubleshooting customer relations qualifications networking nexus 7k ucs uccx cisco call manager cisco unity cisco attendant console cisco jabber cisco asa cisco ise cisco acs cisco voip cisco routers cisco switches cisco wireless controllers cisco wireless access points cisco ironport juniper firewall operating systems windows server 200320082012 sco unix suse linux windows xpvista710 cisco ios hardware dell poweredge servers ibm bladecenter dellhplenovo pc laptops ciscojuniperfortinet switches barracudajuniper spam web firewall pos label printers barcode scanners rf scanners software mas90 office 2007201020132016 vmware groupwise exchange 2007 aldon remedy putty securecrt vnc wireshark snorby solarwinds orion sql database epicor erp security nexpose rapid7 snort snorby symantec trustwave pci compliance cisco certified network associate ccna work experience 012015 current director information technology company name city state serves main point contact related matters located corporate headquarters supporting 60 users locally 150 users remotely worked service providers vendors cutting budget 45 implemented new mpls network phone system saving company 180k year oversees financials established governance department focus managing systems quality assurance pci security audit change management purchasing administration contracts vendor management financial capital expense management identifying providing standards gathering information use trend analysis reporting information company leaders 012013 012015 network engineerit manager company name city state supervised led infrastructure team including help desk worked service providers vendors cutting budget 15 managed designed security solutions policies locations oversaw data center operations hands areas related infrastructure security located corporate headquarters supporting 200 users locally 1500 users remotely manage localwide area networks optimal data voip connectivity 300 sites including 3 warehouses 1 corp office 1 colocation served lead network engineer network wan lan voip problems emergencies troubleshoot resolve network production problems document network problems resolutions future reference conduct technical research network upgrades components determine feasibility cost time required compatibility current system managetroubleshoot cisco uc systems including third party integration mobile chatvideo clients worked lead network engineer system administrators setup hardwaresoftware networking modules production development environments maintainedoptimized cisco asaidsiseacsnexus 7kuccxcisco call managercisco unitycisco attendant consolecisco jabbercisco contact center expresscisco primewcs ensure network stability maximum uptime establishes network specifications conferring users analyzing workflow access information security requirements designing router firewall administration interface configurations routing protocols ensured interoperability vendor specific hardwareapplications network accessusage vpnssl vpn 012010 012013 network administratorhelp desk manager company name city state served technical specialist network problems emergencies troubleshoot resolve network production problems conduct technical research network upgrades components determine feasibility cost time required compatibility current system document network problems resolutions future reference manage localwide area networks optimal data voip connectivity 300 sites including 3 warehouses 1 corp office 1 colocation administerstroubleshoot cisco uc systems including third party integration mobile chatvideo clients provide data reporting kpis trends department others adhoc weekly monthly needed coordinates system engineers setup hardwaresoftware networking modules production development environments ensures interoperability vendor specific hardwareapplications network accessusage vpnssl vpn assisted deployment nexus 7 012010 help desk analyst company name city state provided help desk support 7000 taco bell stores troubleshoot issues dealing pos taco computer connections store log calls remedysoftware follow calls werent resolved used puttysoftware access back end computer 012009 help desk supportit techniciannetwork admin company name city state provided first level help desk support 300 user environment spanning 15 remote sites troubleshoot hardware software connectivity issues mixed windows 20032008 server mixed linux xp desktop environment cisco routers cisco switches installed repaired maintained upgraded desktopnotebook computers preconfigured cisco routers cisco switches network printers troubleshoot printer failures web filter administratorbarracuda education training bs computer networking systems itt technical institute city state computer networking systems skills ad budget change management cisco ios cisco cisco routers hardware contracts clients database dell dell poweredge servers designing erp financials financial firewall focus groupwise help desk support help desk hp ibm ids support lan laptops notebook computers linux managing mas90 access exchange office windows windows xp network engineer network printers network networking networks operating systems pci phone system policies pos prime printer printers protocols purchasing quality assurance express reporting research router routing scanners sco unix sql ssl switches cisco switches symantec trend troubleshoot upgrades vendor management video vpn vista voip wan windows server workflow

INFORMATION-TECHNOLOGY

program manager designer professional summary talented program designer learning specialist experience developing managing curricula across cultural academic organizational contexts background brain cognitive science learning design bring strong understanding brain functions inform design effective learning experiences experienced project manager adept leading projects concept completion high degree cultural competence run projects seven countries last five years skills program development intermediate coding r studio project management proficient salesforce fluent 4 languages facilitation stakeholder management research curriculum development clear public speaking skills program evaluation work history program manager designer 052018 082019 company name – city state developed internal learning program upskill new associates project leads facilitating 35 classes 95 satisfaction results resulting 5 associates leading successful projects clients managed new hires onboarding onto social contract team leading optimization ramp time 2 months scattered onboarding 2 weeks streamlined onboarding trained 13 cofacilitators facilitation design thinking resulting facilitating 10 meetings per project improving social contracts effectiveness learner success consultant 112017 042018 company name – city state developed executed endtoend learner success strategy students taking human rights defenders massive open online course mooc led evaluation assessments action toolkit human rights defenders mooc enabled development interventions provided online learning support 155 students via online learning platform webinars program designer 052017 102017 company name – city state founded designed dual school idea incubator program teaching entrepreneurial skills high school students currently worked 150 students delaware received 100000 grant fund program led grant execution efforts collaborated school representatives educators key individuals community support successful program implementation development associate founding team member 102015 042017 company name – city state led early fundraising efforts new minerva institute successfully brought 2 multimilliondollar grants minerva international students attended special events acting representative minerva institute making new contacts possible donors resulted 30 increase number donors learning consultant 092016 012017 company name – city state conducted needs analysis understand barriers learning students order achieve student learning goals collaborated learning team develop new mooc online learning help students successfully complete online courses kiron university refugees developed integrated learning support system within existing technology platform resulting 50 increase student engagement lower attrition rates education bachelors brain cognitive sciences learning design 042019 minerva schools kgi city innovative university students live work projects six dynamic world cities four years san francisco berlin buenos aires seoul hyderabad london thesis rethinking entrepreneurship education focus soft skills skills program development intermediate coding r studio project management proficient salesforce fluent 4 languages facilitation stakeholder management research curriculum development clear public speaking skills program evaluation work history program manager designer 052018 082019 company name – city state developed internal learning program upskill new associates project leads facilitating 35 classes 95 satisfaction results resulting 5 associates leading successful projects clients managed new hires onboarding onto social contract team leading optimization ramp time 2 months scattered onboarding 2 weeks streamlined onboarding trained 13 cofacilitators facilitation design thinking resulting facilitating 10 meetings per project improving social contracts effectiveness learner success consultant 112017 042018 company name – city state developed executed endtoend learner success strategy students taking human rights defenders massive open online course mooc led evaluation assessments action toolkit human rights defenders mooc enabled development interventions provided online learning support 155 students via online learning platform webinars program designer 052017 102017 company name – city state founded designed dual school idea incubator program teaching entrepreneurial skills high school students currently worked 150 students delaware received 100000 grant fund program led grant execution efforts collaborated school representatives educators key individuals community support successful program implementation development associate founding team member 102015 042017 company name – city state led early fundraising efforts new minerva institute successfully brought 2 multimilliondollar grants minerva international students attended special events acting representative minerva institute making new contacts possible donors resulted 30 increase number donors learning consultant 092016 012017 company name – city state conducted needs analysis understand barriers learning students order achieve student learning goals collaborated learning team develop new mooc online learning help students successfully complete online courses kiron university refugees developed integrated learning support system within existing technology platform resulting 50 increase student engagement lower attrition rates

DESIGNER

math teacher math intervention teacher summary seeking academic advisor position lifelong learner continually strives understand implement best practices strong proponent ongoing professional development training experienced extensive knowledge regulatory standards frameworks planning instruction instructional strategies behavior management techniques structuring positive engaging environments maximize performance proven ability work well diverse populations within corporate educational setting contributes success company managing relationships internalexternal customers vendors suppliers key characteristics attributes values integrity hard worker reliable honest diligent thorough collaborative approachable experience math teacher math intervention teacher 022008 082014 company name serve instructional leader accountable managing inclusive classes comprised 2227 students varying learning levels capabilities challenged deliver highly engaging lessons accommodate different learning styles elevate performance levels students strategically incorporates extensive business skills honed years efficiently effectively manage classroom develop lessons plans assess student performance combines traditional teaching approaches modern techniques tools guides students learning process clear statements purpose learning new skill clear explanations demonstrations instructional target supported practice feedback independent mastery achieved encourages higher ordered thinking use inquiry based learning provides students questions methods materials challenging students discover relationships variables highlighted achievements contributions recognized top performer named team lead multiple years achieved 100 pass rate title school demonstrated ability gain trust respect students convey confidence abilities handpicked serve math intervention teacher provide support entire school selected member mentor team providing support entire district coached mentored trained first year teachers best practices continued page two 082004 052005 company name new store coordinator 112003 082004 began temp quickly promoted new store coordinator worked closely director store services division sales development management coordinate manage store opening process tasked project managing issues ensuring strict adherence scheduling working various departments vendors assure stores equipment merchandise resources required open time assisted successful opening 20 stores throughout country scheduled tracked logistics supply chain ensuring merchandise arrived proper quantity time correct location leveraged knowledge powerpoint excel ms word develop modify several reports management team highlighted achievements contributions developed reputation key resource creative problem solver willing go beyond achieve goal strategically leveraged communication skills manage people problems expectations earned distinction approachable resource able motivate influence people action farmers insurance tn property adjuster gained exposure understanding construction process appraisals tasked investigating evaluating properties applying technical knowledge customer services skills affect fair prompt closure property liability claims conducted onsite evaluations appraisals structural damage worked cohesively builders contractors restore affected areas leveraged extensive training construction process liability specialist 081998 081999 company name conducted initial investigation auto claim diligently analyzed damage repair costs maintained extensive contact law enforcement customers participated arbitration education bachelor science multidisciplinary studies english multidisciplinary studies english texas teaching certification esl certified cpi crisis prevention institute skills arbitration communication skills cpi creative problem solver customer services insurance law enforcement team lead logistics director managing materials math mentor excel powerpoint ms word page sales development scheduling supply chain teacher teaching

TEACHER

hospital physician billing specialist professional summary highlyorganized professional excels assisting healthcare providers billing management coding support wellrounded team player strong track record working collaborative environments driving bottom line growth reducing outstanding receivables excellent communicator freelance healthcare marketing consultant excels establishing rapport clients diverse backgrounds problem solver exercises critical thinking performs work ahead schedule seeks transition management role physicians office utilize talentsskills experienced medical billing specialist aspiring office manager licenses skill highlights collections receivables patient advocacy icd9 icd10 standards medical billing coding administrative support electronic medical records insurance verification marketing design hippa compliance facs athena centricity medical manager meditech medisoft trucode nuemd microsoft office suite word excel access outlook powerpoint quickbooks knowledge hmos medicare medical medical manager software managed care contract knowledge electronic medical record emr software icd9 coding trained asc coding cpt hcpcs coding internal medicine billing hhm medisoft billing systems hipaa compliance medical billing software strong planning skills technical expertise patientfocused care strong work ethic team player positive attitude deadlinedriven good written communication exercises good judgment professional experience hospital physician billing specialist december 2013 current company name city state responsible managing resolving insurance denials medical workers compensation personal injury claims works team billing specialists interact major insurance carriers well government payers including medicare accountable ensuring new insurance claims filed timely manner prevent future reimbursement issues key achievements bottom line growth reduced receivables major north carolina medical center 4m 520k 8month period reversing denials patients via insurance firms appeal process providing documentation confirming procedures necessary created implemented new processes facilitate timely filing new insurance claims healthcare marketing consultant freelancer january 2009 current company name city state provides ongoing marketing support scripps memorial hospital scripps mercy hospital san diego assists projects including graphic design marketing materials industry trade shows implementing marketing promote fundraising events physician billing specialist march 2012 january 2013 company name city state served frontline role tasked managing 40 accounts daily basis well assisting medical billing collections software provided daily updates physicians office managers athena billing software packages via teleconference key achievements bottom line growth slashed accounts receivables 40 floridabased member physician offices 6m 2m 10month period consulted senior management expand unified physician managements membership operations northeast region adding 52 new practices 7 month period increasing reimbursement rates via group membership hospital physician billing specialist june 2009 may 2010 company name city state joined insurance verifier quickly promoted billing specialist responsible auditing patient accounts production clean claims resulted 15 fewer rejected claims reimbursement received carriers within average 45 days less education training bachelor science business management canisius college city state us bachelor science business management marketing minor canisius college buffalo ny associate science medical billing coding san diego city college city state us associate science medical billing coding san diego city college san diego ca accomplishments skills marketing fundraising graphic design healthcare billing claims receivables accountable auto insurance compensation documentation filing insurance claims medicare workers compensation medical billing medical invoicing accounts auditing accounts receivables basis collections credit operations access administrative support excel hippa icd icd9 medical billing coding medical records medisoft meditech microsoft office ms office outlook powerpoint quickbooks word associate business management coding

HEALTHCARE

fulfillment advocate summary guadalajara jalisco mexico 8 year experience manufacturing companies knowing materials financesales supply chain processes concern constantly growing today would like bring expertise together strong analytical capabilities excellent communication skills international company customer focus fear changes would like learn new processes involved new areas order multi skill person faces every situation right knowledge believe substantial skills materials finance areas could seen valuable assets would helpful achieving many business objectives highlights people management finance manufacturing process order entry backlog management customer relationship microsoft office erp sapbaanoracle 4th shift eclipsepricing program accomplishments created critical backlog tracking improve ontime delivery customer issues safety statistics kept inventory 99 system architecture migration oracle baan v baan iv baan v increased services penetration rate 20 25 inventory reduced project desktops linux converstion windows experience 042014 current fulfillment advocate company name city state liaison sales factory planning customer logistics coordinate order management billing billing accuracy business partner management backlog management customer relationship supply analysis orde entry 062012 042014 business operation analyst company name city state liaison sales customer analyze best option customer customization services coordination execution customer services second touchrework areamanufacturing site coordinate second touch operations forecasting production plan process improvements analysis backlog management responsible 2nd touch area p people management 80 people 2 shifts suppliers relationship 012011 062012 cssm customer sales support manager company name city state pricing update new orderable items creation customer relationship anticipates communicates product pricing updates ensures setup maintenance contracts ps utilizes configuration tools develop valid configurations meeting sales customer reqs create submit manage lifecycle maintenance pn proactively manages eol npi offering catalog propose alternatives eol products drive catalog setup maintenance line sales customer requirements 042010 012011 inventory control team lead company name city state inventory control supervision customer service new projects implementation purchase sales management people management supervise train provide support hubs specialist 1 charge drive monthend closing process end period ensuring hubs specialist complete month end close tasks detect issue regarding receipts sales develop organize agenda work plan physical inventory different warehouses us coordinate process claim recover part discrepancies reported warehouse contact coordinate follow new set ups within vmi vendor management inventory schema projects involved 042008 042010 cost accountant company name city state general ledger inventory control cost analysis customer servicepl expenses analysis revenue recognition financial fiscal statement preparation presentation accounting reviews costs control distribution companies us europe mex intercompany financial customer service us gaap knowledge sox audit vmi financial flows set ppv monitoring handling expenses analysis pl balance sheet reconciliation overall inventory control finance logistics process 052007 042008 inventory controller hub specalist company name city state purchase management inventory control customer service sales order management overall inventory control distribution centers logistics criteria management exw ddp ddu flextronics supply chain responsibility purchase sales return orders rma rtv ppv management forecast cycle count analysis keep inventory accuracy sales order management purchase order management 052006 052007 replenishment coordinator company name city state vmi management supply chain management inventory control work buying staff store operations identify salesinventory opportunities confer vendor contacts obtain favorable timely deliveries well best possible pricing waterfall forecast analysis inventory planning supply negotiation vmismi program jit scenario negotiation trough 3pls plant store hardware packing suppliers setup trough ips tents outside production buldings direct point use delivery supply chain management education 2008 diplomado cost accounting university guadalajara city state mexico 2004 bachelors degree international business university guadalajara city state mexico personal information languages english 90 portugues 60 skills customer service self starter team player analytics additional information

ADVOCATE

sous chef executive profile eager professional committed chef passionate great food working kitchen always maintain finger pulse heart establishment committed developing personal culinary abilities fullest extent vast long termed experience cooking high quality breakfast lunch evening meals driving food values forward seeking suitable position company offers truly unique environment work along excellent career development opportunities core accomplishments enhanced customer satisfaction level 60 demonstrating fine culinary management skills kitchen dining area created signature main course dishes dessert menu till date reduced order service time 30 effective order synchronization implementation timely prep exercises main course work stations professional experience may 2015 february 2016 company name city state sous chef • mentoring training supporting junior chefs • prepared cooked nutritious well balanced meals patrons • managed basic preparation food together head chef • created decided design menus careful management quantities food cooked size portions executed • created dishes patrons special dietary cultural needs • supervised kitchen staff maintain safety ensuring personnel always wore appropriate clothing head wear accordance relevant guidelines • supervised back house staff daily tasks created maintained staff scheduling optimizing house personnel ensuring satisfying cost efficiencies • negotiating sales representatives price orders supplies • hotline management • created menus producing taste samplers presented owners satisfaction implemented part daily menu specials october 2006 february 2016 company name city state sous cheffirst cook charge product produce purchasing responsible maintaining inspecting kitchen produce well walkin ensuring quality integrity food supply ensuring optimal cleanliness mentoring training supporting junior chefs cooks back house personnel instructing proper perceiving cooking techniques managed action stations maintaining high standards well ensuring food quality maintained osha safety regulations monitored food preparation methods portion sizes garnishing presentation food ensuring food prepared presented optimal pristine manner created maintained food equipment inventories reliable records established standards personnel performance customer service satisfaction created planned menus food utilization based anticipated number guests nutritional values palatability popularity costs efficiencies maintained records required law local government agencies regarding sanitation food subsidies appropriate created test taste menus creating food samples tasting smelling ensure palatability flavor conformity reviewed work procedures operational issues determine ways improve service performance safety created specialty dishes developed recipes later used used placed permanent menus dining facilities july 2003 november 2006 company name city state chef cook 2 menu sampling setting recipe amendments special events catering alongside executive chef order synchronization maintenance inventory control ensuring cost stock management customer service satisfaction intake hygiene assurance food inspection withing guidelines health infection control hospitality training mentoring new personnel responsible maintaining daily breakfast lunch specials running assigned stations june 1999 february 2002 company name city state line cook assisted management manners running preserving integrity hot line managed maintained mise en place stations responsible assisting executive chef creating daily specials menus responsible proper food preparation running work station maintaining optimal line flow education 1999 new york restaurant school city state usa associate applied science culinary arts gpa gpa 8 completed graduated 38 gpa associates degree applied science culinary arts held internship new jersey performing arts center newark nj skills culinary attributes • strong desire instill good practice procedures working • mentoring training supporting junior chefs • ability bring creative commercially viable new lines market competitors • physically fit able lift heavy goods stand long periods time • able communicate well superiors subordinates • accurately estimate food labor costs • enforcing strict health hygiene standards cooking food preparation area • assisting head chef basic full preparation food • management meal preparations properly overseeing quantities foods cooked size portions served • creating dishes clients special dietary cultural needs • management health osha regulations making sure kitchen staff always wore appropriate clothing head wear accordance relevant state local law guidelines • negotiating price productivity supplies sales representatives upon purchase orders • maintaining correct level fresh frozen dried foods walkin well store room

CHEF

sr project manager profile information technology professional diverse background 10 years progressive experience experienced professional consistently delivering exceptional vendor solutions third party development resources project resources program management results proven track record experience multiple large fullscale full life cycle implementations managing functional technical teams provide operations maintenance support achieving corporate goals core qualifications web content management business case development leading execution delivery vendor management contract negotiations product roadmaps financial management sustainable applications management internal external communication strong analytical skills crosstier components implementation project management information security document management testing excellent problem solving skills content management systems technical skills skills experience total years last used windows vmware sql mobile development professional experience sr project manager 082012 current company name city state responsible software lifecycle cloud realization group manages multiple projects involve planning development business technical requirements testing deployment operational support new products features atts cloud services leads crossfunctional project team meetings coordinates resources facilitates communication stakeholders drives project tasks issues action items completion resolution develops manages detailed project documentation including project timelines leadership status reports presentations issues logs meeting minutes consults directly clients business goals tools strategy best practices software development participate consulting engagements vendors sow rfps responsible project discovery planning aspects att cloud environment project budgets financials responsible aspects preproduction lab planning testing deployment scheduling att cloud services projects manage internal external communications project team members project scope improved efficiency process change management reducing network latency issues providing increase response time identify fix network errors create detailed ms project plans project releases tracked meet release timeline objectives met avoid unplanned risks provide advice guidance implementing security policies procedures development operations network systems telecommunication systems wireless wifi integration security personal computing videoconferencing infrastructure software server support create onboard processes internal external vendor management system provide leadership formulated action plans detail roles set clear expectations among stakeholders maintain sharepoint wiki sites detailed project documentation healthcare training nco 052010 current company name city state georgia army national guard healthcare training noncommissioned officer nco68w ensure clinical procedures physical exams immunizations triage iv therapy collection preparation lab samples analysis executed according federal guidelines provide case management injured soldiers train mentor soldiers administer firstaid treatment lifesupport care sick injured persons prehospital setting 78 troop command according hippa guidelines nremtb certified e2043432 bls instructor certified 08130190094 implementation engineering manager company name city state managed 3g engineering teams schedules implementation cell tower upgrades downgrades along assisting lte projects atlanta metro area managed changes scope priority evaluating impacts project timelines due unplanned changes formulated action plans address unforeseen delays minimize impact project completion provided leadership project team members ensure role clarity expectations developed project documentation including timelines project meeting minutes escalation jeopardy notifications action items project execution coordination activities schedule appropriate engineering work groups provide regular updates using proper tools internal external project stakeholders project manager iii 102011 042012 company name city state accountable planning managing network infrastructure projects support ge technical services group tsg group managed internal workgroups resource allocations ensure project budgets averaging 4mil risks scope remained consistent responsible network integration sites acquired ge bringing sites ge standards led 14 multiple pmo projects simultaneously globally americas uk algeria managing resource labortasks collaborating procurementsourcing make purchases keeping schedulestimelines mediating project issuesrisks drove 1mil technical refresh project nuclear business division switches routers ablewiring aps project used define process future tech refreshes led multiple parallel tracks transformative initiatives include development deployment technical solutions lan wan vlan wlan juniper firewalls cisco devices cisco tandberg telepresence voip working local electrical companies lec install ip circuits led firewall implementation project consisted analyzing network traffic implementing lockdown policy improve network security day day management oversight implementation execution efforts tsg managed global infrastructures including project planning developing requirements documentation scheduling communication issue resolution overall leadership engineers implementing various tasks involved bringing new global applications ges global infrastructures us asiapacific europemiddle east collaborated 3rd party vendor installations video network implementations performed business analysis duties gather preliminary requirements work toward projectend solution network rcdd engineers project team project manager 052000 122009 company name city state managed aspects infrastructurenetwork project management needs client base oversaw 15 projects circuit hardware installation acted liaison internal external clients technical staff access delivery provisioning equipment vendors eliminate duplication simplify processes created escalation path eliminatereduce delays tracked milestones associated project lifecycle presales rfp advisement postsales turnup scheduling first invoice billing managed data wireless products voip sprintlink frame relay frame relay dedicated ip services dsl 3g 4g products managed voice services knowledge t1 t3 dsl x25 sip trucking frame relay services escalated needed ilec clec providers ensure timely local loop delivery education master business administration 2017 walden university city state project management certificate course 2011 clayton state university city state bachelor business administration international business marketing 2004 american american intercontinental university city state international business marketing skills lte cell tower lanwan ethernet 4g vmware netapp f5 3g advisement aps army billing budgets business analysis business case case management change management cisco hardware installation network systems consulting contract negotiations client clients delivery documentation dsl compliance financial management firewalls firewall firstaid frame relay product life cycle sdlc full life cycle functional hippa immunizations information technology instructor ip lan leadership lifesupport managing meetings mentor access ms project sharepoint network integration network security network policies presentations processes procurement program management project management project planning rfp routers sales scheduling software development strategy switches t1 telecommunication therapy triage upgrades vendor management video videoconferencing visio voip wan wiring x25

HEALTHCARE

accountant interests buffalo creek golf club rockwall tx may 2012august 2012 maintain golf carts driving range experience 032016 032018 accountant company name city state reconcile bank accounts daily process accounts payable maintain general ledgers create modify existing excel documents maintain process payroll maintain accounting system perform monthend procedures account reconciliations create modify existing journal entries perform accounting data reconciliations verifications prepare file 1099s 941s 940s w2s c3s pay payroll taxes every pay period using electronic federal tax payment system eftps roll tax fiscal years yearend perform closing procedures organize prepare files yearly audit 062015 082015 office assistant company name city state answer phone deliver mail help professors maintain excel documents organize papers professors 052014 082014 assistant company name city state maintain excel spreadsheets education training texas commerce december 2017 masters science accounting baylor university accounting gpa 358 august 2015 bachelor business administration accounting accounting gpa 30 gpa 328 skills account reconciliations accounting system accounts payable process payroll spreadsheets additional information buffalo creek golf club rockwall tx may 2012august 2012 maintain golf carts driving range activitiesachievements presidents gold scholarship awarded 7500year exemplary academic performance high school maintaining 30 cumulative gpa undergrad zeta zigga zamma 20012 2015 mission trips 2003 2005 2006 2011 bonaire 20032005 vacation bible school helper santa gertrudis mexico 2006 building houses testimony victory ranch eastover south carolina 2011 prepping location army retreat shared testimony army men

ACCOUNTANT

teacher summary kind compassionate elementary school teacher dedicated creating atmosphere stimulating encouraging students enjoys using modern technology classroom highlights texas teaching certificate early childhood education endorsement urban public schools background critical thinker title knowledge curriculum development standardized testing techniques learning assessments ieps knowledge decisive flexible adaptive calm pressure member association texas professional educators accomplishments worked committee fellow educators develop campus wide curriculum development skills classroom management records progress small groupguided reading instruction hands math instruction experience company name august 2011 current teacher city state observed assessed student performance kept thorough records progress implemented variety teaching methods lectures discussions demonstrations established clear objectives lessons units projects encouraged students persevere challenging tasks set communicated ground rules classroom based respect personal responsibilityidentified early signs emotional developmental health problems students followed parents tutored children individually small groups help difficult subjects taught afterschool summer enrichment programs scheduled held parentteacher conferences keep parents uptodate childrens academic performance established positive relationships students parents fellow teachers school administrators mentored counseled students adjustment academic problems collaborated staff members plan schedule lessons promoting learning student engagement contributed ideas weekly staff meetings month employed broad range instructional techniques retain student interest maximize learning implemented remedial programs students requiring extra assistance took appropriate disciplinary measures students misbehaved improved students reading levels guided reading groups whole group instruction created lesson plans accordance state curriculum schoolwide curriculum standards accepted coaching fellow teachers administrators immediately incorporated feedback worked outside normal hours available answer parent student questions used childrens literature teach reinforce reading writing grammar phonics enhanced reading skills use childrens literature readers theater story time differentiated instruction according student ability skill level taught students exercise problem solving methodology techniques tests taught students various stages cognitive linguistic social emotional development strengthened parentteacher parentchild communication holding regular parentteacher conferences encouraged students explore issues lives world around employed wide variety fiction nonfiction textual materials encourage students read independently encouraged parents take active role childs education company name february 2011 may 2011 reading tutor city state tutored children individually small groups help difficult subjects company name september 2006 august 2008 4th grade teacher city state observed assessed student performance kept thorough records progress implemented variety teaching methods lectures discussions demonstrations established clear objectives lessons units projects encouraged students persevere challenging tasks set communicated ground rules classroom based respect personal responsibilityidentified early signs emotional developmental health problems students followed parents tutored children individually small groups help difficult subjects taught afterschool summer enrichment programs scheduled held parentteacher conferences keep parents uptodate childrens academic performance established positive relationships students parents fellow teachers school administrators mentored counseled students adjustment academic problems collaborated staff members plan schedule lessons promoting learning student engagement contributed ideas weekly staff meetings month employed broad range instructional techniques retain student interest maximize learning implemented remedial programs students requiring extra assistance took appropriate disciplinary measures students misbehaved improved students reading levels guided reading groups whole group instruction created lesson plans accordance state curriculum schoolwide curriculum standards accepted coaching fellow teachers administrators immediately incorporated feedback worked outside normal hours available answer parent student questions used childrens literature teach reinforce reading writing grammar phonics enhanced reading skills use childrens literature readers theater story time differentiated instruction according student ability skill level taughtstudents exercise problem solving methodology techniques tests taught students various stages cognitive linguistic social emotional development strengthened parentteacher parentchild communication holding regular parentteacher conferences encouraged students explore issues lives world around employed wide variety fiction nonfiction textual materials encourage students read independently encouraged parents take active role childs education education university texas 2002 master arts education city state usa education worked graduate assistant education counseling department university worked adult students working gain ged university texas 1998 bachelor arts psychology government early childhood development child psychology city state usa psychology government early childhood development child psychology

TEACHER

public relations director experience public relations director company name city state developed media plan 4 company divisions developed fostered relationships media division heads created distributed press releases 4 company divisions significantly increased visibility 3 4 divisions promoted company 3 leading publications previously published articles cadmuscom polo specialist company name city state received outstanding response letters clients excellent customer service exceeding presale goals upcoming sale events receiving high marks working fellow employees customer service recent job appraisal named bloomingdales super sellers club appointed mentor assist newly hired associates appointed loyallist leader mentor associates new marketing program created atmosphere sales associates worked team resulted increased ralph lauren polo sales mens department account executive company name city state created press releases nonprofit organizations including new jersey nets devils foundation cherry blossom festival construction industry advancement program ciap promoted 26th annual cherry blossom festival covered news 12 new jersey abc news world news wnettv documentary walk newark njn news two new york area television stationswabctv wnbctvdid weather remotes newarks branch brook park covering festival placed ciap participate discussion concerning construction job opportunities wwortvs black experience sunday public affairs show developed executed publicity campaign ciaps newly launched summer construction camp elementary middle school students covered three philadelphia broadcast stationswpvitv wcautv kywtvfor 6 pm newscasts outlets story included comcasts cn8 news philadelphia inquirer courier post account executive company name city state created story ideas pitch clients medallion financial corpand hearts fire diamond wholesaler resulted placements programs power lunch entrepreneurs well articles new york times fortune magazine wrote byline articles business labor community coalition onlight incthat published real estate weekly public relations specialist company name city state launched public relations program publicized rutgers college nursing faculty research resulting positive coverage media outlets new york times associated press usa today news 12 new jersey wpixtv wbgofm developed implemented colleges first faculty enewsletter assisted dean speeches following bioterrorism conference college commencement rep rush holt press conference nurse faculty funding bill promoted colleges annual bioterrorism conference attracted coverage njn news wctcam bergen record herald news wmbctv successfully publicized drrachel joness hiv cell phone video project resulted national international news coverage well increase traffic projects web site oversaw public relations budget college nursing stayed budget entire tenure sales associate company name city state launched rutgers college nursings public relations program developed implemented colleges first faculty newsletter promoted dr rachel jones hivaids video research project nationally internationally print social media television radio oversaw colleges public relations budget stayed budget entire tenure assist clients purchases develop maintain client database promote excellent customer service public relations specialist company name city state created news source advisories promoted university administrators faculty members experts current issues coverage included bloomberg television home news tribune starledger national local television radio coverage promoted national marriage projects annual studies resulted interviews usa today baltimore sun associated press washington times salt lake tribune winsam woram promoted universitys mission public developed relationships university media education ba journalismhistory rutgers university city state journalismhistory skills abc bloomberg broadcast budget client clients excellent customer service customer service database financial ledger letters marketing media plan mentor newsletter nursing press press releases public relations publications publicity radio real estate receiving research sales fm speeches sun phone tv television video web site articles

PUBLIC-RELATIONS

operator summary atp ess testing training lean six sigma events operate wire cutting aqueous cleaning machines knowledge wire crimpingstripping many hand tools use accomplishments hard working open minded 100 support teaming diversities work well peoples experience 011999 current operator company name city state spraytouch paint productions repair units soldering repair circuit boards wave solder cut clinch operator past years crosstrainings lcd cdu piu scu products testing also worked ess wra test department year ive held several positions throughout years production working box load wires cutting machine operation mechanical assembler painter conformal coater currently working wave solder cut clinch operator 011995 011999 company name owned several small businesses video rental sales also provided repair vcrs phones pagers time 011990 011995 repair specialist company name city state repair circuit boards assemblies education 1987 sonthormok vocational school capital phnom penh 2009 saint petersburg college certifications vcrs pagers repair 19951999 chicago illinois skills assembler lcd mechanical ess paint painter sales soldering phones video

AVIATION

finance manager finance manager executive profile financial manager focused fostering trust cultivating partnerships based accountability transparency analytical cpa skilled financial managerial accounting practices procedures skill highlights public private accounting income statement certified audits knowledge gaap guidelines contract negotiation forwardthinking mindset strong initiative resourcefulness core accomplishments formally recognized excellence achieved financial analysis budgeting forecasting reduced office expenses finding smarter solutions vendors suppliers services professional experience january 2012 january 2012 finance manager finance manager opg groupohiohealth nationally recognized healthcare system 21000 associates physicians andvolunteers 17 hospitals 20 health surgery centers homehealth providers medical equipmentand health service suppliers throughout 41 county area facilitated monthly financial reporting prepared monthly gaap financial statements two physician enterprises led modeling planning execution financial processes analyzed complex regulation policy documents directly impacted budgetary financial matters created detailed financial models analytical tools facilitate variance analysis collaborated extensively auditors preliminary yearend audit processes prepared form 990 irs return ohio state unclaimed funds reporting developed implemented efficient accounting financial operational systems ohiohealth marion area physicians llc healthworks llc physician enterprises process improvement reengineering accounting procedures net patient revenue accruals derived epic electronic health records system physician practices business segments implemented first golive system wide committee chair business development acquisitions training policies procedures committees develop implement ohiohealth physician groups virtual electronic onboarding training tool january 2003 january 2004 state supervising auditor pwc multinational professional service firm offices 776 cities employs over180000 peopledelivered quality service top tier clients within pwc assurance business advisoryservices abas practice included supervising annual financial risk assessmentplanning analytical proceduresassignments included large high profile companies including following higher educationcolumbia university charities foundations social services organizations asset valueranging 4000000000 15000000000key responsibilities included development risk assessments audit plans supervisedengagements staff 35 direct reports fostered relationships clients january 1999 toloeb troperjanuary 2003new york supervising senior auditorloeb troper top 20 regional firm specializes audit tax consulting needs healthcare notforprofit special needs organizations prepare consolidated financial statements corresponding footnotes nonprofithealthcare industriessupervised preparation financial statement gas yellowbook pension omb circulara133 compliance cost report client size range small 1000000 large4000000000 social services health care organizationscultivated management skills including ability work executive leadership teamdeveloped staff 24 direct reports per project managed 810 annual engagements frombudgets billing completion nurture clientfirm relationships develop audit findings andrecommendations regarding internal control compliance regulationsresearched state local irs related issues accounting fasb notforprofit health care industry reporting disclose requirementsconverted audit work papers electronic worksheets lead firmwide usewith 30 reduction audit documentationparticipate campus recruitment program interviewed candidates entrylevelpositions company name city state internal auditor planned executed operational audits various business units using riskbased audit methodology assist system development education roll business associate agreement policydevelop recommendations improvement present reports management perform followup review status implementation recommendations maintain workingrelationships levels management across organizationtested design effectiveness internal controls completing walkthroughs ofcomplex business processesanalyzed patient revenue account receivable control procedures including ar reservemodeling process calculation net patient revenuerecruited retained developed staff january 2006 tonew 42nd street incjanuary 2012 financial controller new 42nd street inc organization created city state new york oversees redevelopment seven historic theaters 42nd street annual operating budget 13000000 organization operates two seven theaters victory theater duke 42nd street facilitated financial reporting stewardship entertainmentreal estate organizations assets 50000000 managed accounting operations accounting close account reporting reconciliationsprepared organizations gaap financial statements prepared financial andregulatory reports required gaap laws regulations boards directors managed yearly financial audit process relations external auditor served backup vp finance human resources benefits administration managed staff three management weekly deposits payroll ar ap inventory credit card reconciliation bank reconciliations balance sheet reconciliations budget support quarter end close process irs complianceplanned organized directed daytoday finance department quarterly annual reporting process government grants city contract compliance reportingenforced internal controls general ledger processing irs compliance andadvanced comprehensive written accounting proceduresdirectly supervised finance staff three direct reports including selection training andcoaching responsible performance evaluation promotions disciplinary actionsmentored coached finance apprentices part organizationwide apprenticesprogram worked management document offset unexpected expense varified identified opportunities enhance interdepartmental communication served project manager accounting system financial edge conversion streamlined quarter closing process improve efficiency effectiveness allfinancial reporting requirementsdesigned worked develop general ledger interface general ledgerfinancial edge companywide system conversion implementation thetessitura enterprise ticketing patron information systemserved project manager payroll integration resulting increased accuracy andaccountability within processing workflow result processing time decreased 50 january 2004 tocolumbia universityjanuary 2006new york internal auditorcolumbia university private ivy league research university 13000000000 assets andover 31922 employees evaluated contributed plan improved risk management control governanceprocesses within columbia universityperformed complex operational financial audits ensure compliance legalrequirements consistency strategic plans specialized ncaa ivy leaguecompliance audit fraud investigations coordinated public safety general counseland human resourcesassisted management establishing standard operating procedures well assetting adequate governance processes effectively preserve values set goals monitoractivity performance define measures accountabilitycoordinated audit projects external auditors pricewaterhousecooperslead meetings key finance executives audit team education keller graduate school managementbusiness administration mbabusiness administration queens college city university new yorkaccounting baaccounting certified public accountant new york license chartered global management accountantamerican institute certified public accountant 1 skills accounting accountant accounting system accruals acquisitions golive ap ar backup balance sheet bank reconciliations benefits administration billing book budgeting budgets budget business development business processes cash management closing coaching compliance audits compliance audit compliance reporting consulting conversion certified public accountant 1 certified public accountant credit client clients documentation edge electronic health records external auditor finance financial financial analysis financial audits financial audit financial reporting financial reporting requirements financial statements preparation financial statement funds general ledger government grants health care industry homehealth hris human resources internal auditor inventory leadership legal director management skills meetings excel office microsoft word modeling enterprise payroll payroll processing policies presenting processes process improvement profit public safety quality realestate recruitment reengineering reporting research risk assessment risk management social services strategic plans supervising surgery tax variance analysis workflow written yearend

FINANCE

facilities design construction project manager summary worked construction project manager diverse healthcare construction projects budgets 20 million confident would make valuable addition team proven success delivering projects stay within scheduled time frames budget constraints addition professional experience bring extensive education including project management professional pmp certification supports business development facilities design construction project manager scripps health charge phases design construction process construction refurbishment projects onthejob experience afforded wellrounded skill set including strengths planning negotiation also excel meeting project milestones highlights facilities management development project management leadership healthcare construction design build oshpd agency experience design process construction project initiating closing develop control project budget develop manage schedules local entitlement permitting processes project reporting status accomplishments successfully led 45420 sq ft radiation therapy project managed 357m project 212m construction budget directed 118m project 29000 sq ft msk facility oversaw 40000 sq ft 78m carlsbad project spearheaded 71m project scim phase iii experience 082005 current facilities design construction project manager company name city state leadership phases planning scheduling managing design construction process new construction refurbishment projects hospital medical office buildings managed coordinated planning budgeting scheduling design bidding construction furnishings relocation requirements new construction renovation projects selected projects include successfully led 45420 sq ft radiation therapy project managed 357m project budget 212m construction costs directed 118m project 29000 sq ft msk facility construction cost 57m managed 40000 sq ft 78m carlsbad project construction cost 45m spearheaded 71m project scim phase ii construction cost 45m secure management support project scope budgets goals define project parameters terms time money physical objectives external constraints establish scope budget schedule maintain commitments project initiation design construction closeout processes understand federal state local laws regulations relates planning health facility projects including compliance local entitlement permitting processes evaluate provide guidance planning stages medical facilities including construction equipment furniture comparisons options respond procurement agreements standards negotiate fees business decisions contracts professional contractors review approve consultant contractor invoices approve change orders contracts perform construction administration walkthroughs create punch lists paying attention contract specifications ensure compliance make certain facilities services goals client services continuously met design construction process interfaced property management services relating scripps leased space including coordinated internal real estate department managed relationships landlords ensure projects completed compliance scripps health standards qualityfunctionality applicable regulatory requirements 112003 082008 facilities project manager company name city state delivered strategic direction coordination project management services facility construction tenant improvement ti projects selected projects include sharp coronado emergency department remodel sharp chula vista catheterization lab fluoroscopy equipment replacement angiography suite psychiatric wing remodel infrastructure projects tenant improvement projects 15 costs communicated prepared documentation compliance state regulatory projects identified modifications space requirements accommodate future proposed operational requirements buildings inspected buildings advised feasibility renovation substantial alterations existing condition layout structure systems accommodate proposed changes produced concept approvals planning project development fulfill designated function provide cost estimates required expenditures analyzed schematic final designs proposed alterations existing new construction associated construction costs reviewed buildings code compliance made recommendations program plans cost estimates schedules bring facilities compliance provided requests proposal project work scopes schedules professional service contracts amendments construction change orders education mba university phoeniz city state bachelor science design science arizona state university city state certifications project management professional pmp pmi 2013 project management certificate – uc san diego extension 2012 skills accomplished driven project manager delivering managerial oversight construction project series construction projects proven track record leading overall direction administration completion financial outcome projects expertise healthcare construction proficient managing large project teams including stakeholders architectural engineering teams general contractors contracted consultants skillful developing project scope budget schedule establish operational priorities maintain strong relationships

CONSTRUCTION

executive chef professional summary energetic culinary professional blend creativity passion food exceptional cooking skills works well dynamic leader highpressure settings skills strong attention safe food handling procedures chef cork tree awarded best restaurant west ways magazine employed bing crosbys featured desert sum magazine chefs surprise column august 2008 beautiful presentation food food presentation talent hospitality service industry background food presentation talent work history executive chef 052012 current company name – city state modern california mediterranean cuisine managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary developed menus pricing special food offerings increase revenue customer satisfaction actively involved cost control sanitation menu development training recruitment private dining catering regularly interacted guests obtain feedback product quality service levels reduced food costs using seasonal ingredients setting standards portion size minimizing waste head chef 012011 052012 company name – city state head chef fine dining steakhouse helped designed kitchen created menus hired kitchen staff set accounts kitchen meat fish portioning made sauces worked grill line service planned dinner bar menus well special menus inhouse special events catering sous chef 012010 012011 company name – city state website american cuisine daily menu charge entrees appetizer banquets 500 ppl prep serve lunch dinner items butchering soups stocks sauces 150 300 covers per day led shifts personally preparing food items executing requests based required specifications maintained smooth timely operations preparation delivery meals kitchen sanitation executive chef 012006 012010 company name – city state high volume fine dining restaurant team leader training kitchen wait staff new menu items daily specials charge menu development budgeting invoice tracking ordering food labor cost scheduling banquets 65 million yearly sales verified proper portion sizes consistently attained high food quality standards achieved exceeded performance budget team goals chefowner 012005 012006 company name – city state european mediterranean cuisine owner 45seat restaurant responsibilities included front house management beverage ordering banking menu development set accounts set licenses needed run business budgeting accounting hiring training staff executive chef 012002 012005 company name – city state kaiser grill chop house steak house worked 2 locations kaiser grill palm springs chop house palm desert charge 2 busy restaurants butchering protein items inventory ordering food labor cost scheduling daily specials 4 million yearly sales executive chef 011997 012002 company name – city state american asian cuisine maintaining food coast 295 weekly inventory ordering labor cost daily specials banquets 45 million store revenue assisted opening three restaurants training chef chef 2 busy stores 4 million food sales promptly reported maintenance repair issues corporate executive chef sous chef 011993 011997 company name – city state italian cuisine managed large open kitchens fine dining italian cuisine scheduling food cost inventory labor cost part opening team las vegas restaurant new york new york hotel casino successfully open two properties il fornaio 1993 pasadena ca 1996 las vegas nv 14 million sales education associate arts culinary arts chef training restaurant management 1 1983 los angeles trade technical college city state chef discovers contemporary flavors culinary institute america skills accounting banking budgeting com ca hiring inventory italian team leader sales scheduling website additional information awards usa honor society 20092010 biltmore whos award 20080910 achievement profession certificate merit chefs de cuisine assn california best european restaurant 20052006 award

CHEF

director business development executive profile passionate sales executive recognized respected leader forward creative thinker producing bottom line results cultivates nurtures maintains longterm customer relationships boost sales grow brand visibility consistently exceeds revenue goals opens new accounts generates new business opportunities extensive experience account customer management proven track record success skill highlights national account management business development powerful negotiator revenue production sales forecasting analytics relationship cultivation new opportunity prospecting strategic planning category management enthusiastic professional demeanor market analysis project management core accomplishments launched cpg division 23 year old sales marketing firm 90 days employment began top sales person nationally two months plan ncr grew territory 53 first year ncr top 8 sales representatives nationwide increased revenue walmart additional 33m first quarter azteca milling grew business sams club glazers 1598 first year increased item distribution nearly 100 one highprofile sams club glazers professional experience director business development october 2014 current company name city state solely built launched cpg division 2020 companies within 90 days hire created strategic alliance similar company expanded reach canada closed business 3 new cpg clients within first 6 months employment oversees projects conception completion ensure flawless execution clients consistently arranges client meetings locally domestically attain new additional business designed implemented supporting sales reporting systems designed customized templates salesforcecom support field initiatives developed crossfunctional relationships operations finance recruiting training seamlessly integrate new division existing culture builds executes manages team 20 account executives technology client strategic account sales consulting december 2012 august 2014 company name city state consistently exceeded monthly sales quotas 100 negotiated prices terms sale service agreements programs applications reporting services oversaw sales forecasting goal setting performance reporting accounts independently approached new opportunities retail selling outside targeted customer base bundled numerous solutions working customers specific needs national sales manager may 2012 december 2012 company name city state oversaw national accounts distributors broker partners increase sales distribution responsible sales within mass food drug club new business development performed key account reviews develop strategic market direction identified competition created development expansion plans ensure market share growth delivered detailed presentations key accounts broker objectives upcoming year forecasted sales projections allowances promotional activities prepared category reviews category sales manager march 2011 april 2012 company name city state grew walmarts business additional 33m million revenue first quarter comanaged walmart sams club account sales interacted directly buyers kroger supervalu safeway publix kehe jetro customized sales reports presentations utilizing sap retail link software created private label product development rollout large big box retailer strategic national accounts october 2007 march 2011 company name city state generated 268m sales grew business sams club glazers 1598 first year increased item distribution nearly 100 one highprofile sams club sold excess 3600 items across many glazers categories sams club managed vendors inventory 68 sams clubs across 5 states sold implemented specialty buys help drive incremental sales forecasted sales needs obtain domestic international goods national sales analyst march 2005 august 2007 company name city state vendor comanaged inventories 9 warehouses across us worked directly walmart buyers made recommendations based analysis retail link researched analyzed lack distribution exceptions anomalies well trends national sales marketing analyst october 1998 march 2005 company name city state detailed responsibilities achievements upon request education high school diploma honors advanced diploma south grand prairie hs city state technical skills microsoft suite excel word power point salesforce sap retail link

BUSINESS-DEVELOPMENT

teacher summary responsible special education teacher excellent communication skills demonstrated 10 years teaching experience skilled special needs high school teacher ability work children various emotional behavioral challenges teacher experience identifying childrens individual collective learning needs core qualifications excellent classroom management experience working special needs students interactive teachinglearning performance assessments cpr certification differentiated instruction cprfirstaid certified behavior modification behavioralcognitive skills development goal setting implementation achievements parent communication regularly met parents discuss student issues course weakness areas 30 day reviews annual iep education strategies employed special educational strategies techniques instruction improve development study skills social skills test taking skills lesson planning introduced new learning methods ensure total comprehension students professional experience teacher 012004 current company name city state assists planning developing revising curriculum improve vocationaleducational community awareness skills children adolescents developmental behavioral disabilities plan implement evaluate structured educational programs completes report cards 30 day educational reviews student obtain prepare organize instructional materials prepare lessons teach specified content instruct students individually small groups prepares implements student iep treatment plans teacher assistant 032001 122003 company name city state assists planning developing revising curriculum improve vocationaleducational community awareness skills children adolescents developmental behavioral disabilities assists provides support teacher tutoring classroom support following learning social behavioral needs assigned students obtain prepare organize instructional materials prepare lessons teach specified content instruct students individually small groups assists preparationimplementation iep goals residential counselor 112001 022002 company name city state provide therapeutic recreation guidance counseling children wide range psychiatric emotional disorders developmental disabilities andor neurological impairments interact clients daily basis order assist clients achieve treatment goals earn responsibility points maintain levels work closely supervisor coworkers scheduling structured activities clients successfully interact one another well staff teachers parents able run meetings pertaining subjects aide behavior management behavior modification anger management peer mediation social skills office manager 101999 112001 company name city state responsible day day operations small office including tracking accounting peachtree sales leads fulfillment shipping receiving invoicing administrative duties maintaining customers inventory information tracing database act well processing accounts payables receivables purchase orders sales orders thermal analysis equipment act administrator human resource department include health benefits retirement funds employee records therapeutic recreational counselor 041998 112001 company name city state provide therapeutic recreation guidance counseling children wide range psychiatric emotional disorders developmental disabilities andor neurological impairments interact clients daily basis order assist clients achieve treatment goals earn responsibility points maintain levels work closely supervisor coworkers scheduling structured activities clients successfully interact one another well staff teachers parents able run meetings pertaining subjects aide behavior management behavior modification anger management peer mediation social skills administrative assistant 101997 101999 company name city state maintain records deposit receivables financial records accounting auditing purposes employee payroll track employee hours benefits including pension annuity health welfare student tracking class schedules renewal state licenses updating course information duties also include preparing grant funded reimbursement forms student stipend checks board meeting material preparing annually approved motions board budget policy procedures work directly executive director assisting producing annual budget completing assignments tasks given executive director board trustees tellerbank representative iii 061992 081998 company name city state provide high quality customer service teller banking station processing transactions quickly accurately adhering established security safeguards identification procedures bank policies procedures identify act upon opportunities refer customers pnc bank specialists sell specific products services inward call activation representative 011997 091997 company name city state take incoming telephone calls customers responding marketing offers promotional rates transferring balances one account another processing necessary adjustments accounts obtain optimal satisfaction releasing accounts fraud que producing miscellaneous reports duties assigned manager therapeutic support staff 051995 011997 company name city state provide therapeutic support child adolescent specific areas social behavioral emotional concern needs also providing support childs family members educators responsible adults order prevent restrictive services home placement support also provides one one mental health interventions children serious emotional disturbance may include positive behavioral reinforcement emotional support time structuring activities timeout strategies service also provides psychosocial rehabilitative activities prescribed childs treatment plan crisis intervention techniques head teacher 111994 051995 company name city state caring 1218 month old infants planning implementing learning activities daytoday basis education training masters science human resource management 5 2005 st josephs university city state masters human resource management bachelor science social relations 5 1994 cheyney university pennsylvania city state bs social relations certifications pde dual certification special education k12 elementary education k6 community involvement work children ages 57 new life christ garden ministry teacher every first sunday month teacher garden ministry duties include teaching young children lesson incorporating various strategies engage children affiliations member ymca coatesville brandywine volunteer basketball coach skills accounting accounts payables administrative aol auditing banking benefits budget business works content counseling clients customer service databases database email financial forms funds human resource internet explorer internet applications inventory invoicing lotus director marketing materials mediation meetings mental health access excel office microsoft office 98 outlook power point 2000 word netscape navigator payroll peachtree peachtree accounting software policies producing quality receiving sales sap scheduling shipping structured supervisor teacher telephone tutoring

TEACHER

bi teacher summary motivated teaching professional 25 years experience addressing student needs ensuring proper student socialemotional development core qualifications school improvement committee positive atmosphere promotion active participation truancy committee administrative management experience working special needs students effectively work parents differentiated instruction behavior modification instructional best practices goal setting implementation professional experience 082005 current bi teacher company name city state modified general education curriculum specialneeds students based upon variety instructional techniques technologies wrote functional behavior assessment behavior intervention plans improve academic success classroom created desirable safe environment behaviorally challenged students met parents resolve conflicting educational priorities issues taught four core subjects social skills developed student success plan kept suspension atrisk students 5 082000 062005 middle school resource teacher company name city state taught english math 9th12th graders implementing use technology internet create lessons materials lacking developed program work students increase interest higher learning collaborated team faculty develop tutorial program students need extra help fostered meaningful relationships among students student fieldtrip retreats teamwork community service projects 081988 051999 resource selfcontained teacher company name city state taught gangaffiliated school managing 34 gangs class setting constantly adjusting students entering exiting program successfully improved student participation classroom creating safe conducive learning environment modified general education curriculum specialneeds students based upon variety instructional techniques technologies planned implemented monitored assessed classroom instructional program consistent albuquerque school district regulations developed taught lessons relevant childrens social economics themes promote student interest met parents resolve conflicting educational priorities issues created afterschool sports program alternative gang life education training masters arts education administration whitworth university city state education administration master arts elementary educationtechnology university new mexico city state elementary educationtechnology bachelor science special elementary education new mexico state university city state special elementary education 2017 1995 1988 1983 associate arts education clarendon college city state education skills academic interpersonal skills economics english functional instructional design lesson plans managing 3 materials math teacher teamwork

TEACHER

human resources manager summary continue professional human resource career position leadership focused creative people strategies improve employee engagement drive business initiatives focuses overall operating performance achieving strategic results business acumen fiscal management knowledgeable federal state labor employment law efficient effective project management skills ability deliver results sense urgency ability analyze interpret profit loss statements effective manager expense budget goals microsoft office including word excel powerpoint accomplishments effective leader change agent member sr leadership team responsible providing advice council sr leadership management regarding policy law decisions affect workforce responsible directing motivating team hr professionals influence operations exceed business expectations goals accountable driving performance initiatives goals developing driving employee engagement programs proficient adviser associates management hr policies practices state federal labor laws advise management regarding associate relations concerns conduct disciplinary grievance hearings ensure enforcement eeoc ofccp dpl guidelines active maintaining employer choice work environment renders third party representation obsolete experience human resources manager 082012 current company name city state drive business initiatives providing strategic hr guidance leadership management planning organizing controlling activities human resources department serve resource employees ensuring understanding compliance policies regulations keep management advised potential problem areas recommendimplement solutions appropriate evaluate reports decisions results client group relation established goals recommend new approaches policies procedures support continual improvement plan organize manage activities hr dept manage recruitment effort exempt nonexempt hourly employees monitor recruitment program employee relations counseling performance planning managemaintain records records reports actively participate client group projects meetings senior human resources representative 012009 082012 company name city state effectively work management hourly base develop programs strategies create employer choice environment make unionization obsolete strategic partner leadership provide advice counsel workforce related activities disciplinary actions organizational development training diversity initiatives advise management personnel regarding application intent policies procedures investigate prepare reports regarding internal external eeo grievance claims analyze prepare statistical reports identifying trends impact personnel overall business strategies adviser managing director five 5 sr managers thirty eight 38 managers eleven hundred plus 1100 employees refined managed onboarding process strategies two major divisions within fedex central region consists 13 direct reports 8 states supporting two regional vice presidents developed systems processes sourcing first day job streamline onboarding practices meet state federal dot faa guidelines matrixed 1200 ees consult advise management personnel regarding policies practices procedures provide input workforce related activities disciplinary actions training diversity initiatives organizational development investigate prepare reports regarding internal external eeo grievance claims analyze prepare statistical reports identify trends impact personnel overall business strategies area manager partner 012003 012004 company name city state source engage clients develop implement staffing strategies drive business goals managed aspects office including employee relations recruiting staffing training development corporate legal compliance benefits policy administration management selection consultant organizational development 012001 012003 company name city state responsible recruitment selection training development managementexempt level personnel generalist recruiter responsible strategic planning employee relations recruitment training retention counsel management staff according company policies accepted hr practices labor law regional recruitment manager 011998 012001 company name city state 80 travel among 21 matrixed facilities establishing recruitment processes practices generated results hands project recruiter problematic situations client service manager branch manager 011996 011998 company name city state responsible guiding team hr professionals dedicated selecting qualified candidates work various client locations developed creative innovative work force solutions store manager 011988 011996 company name city state managed 24hr location generated 13 million sales annually supervising motivating 46 employees proven record increasing sales volume gross profit governing purchasing cost controlling shrink reducing payroll expenses education masters keller graduate school management tinley park il human resource management city state us keller graduate school management tinley park illinois masters human resource management mhrm bachelor science alcorn state university business administration city state us alcorn state university lorman mississippi bachelor science business administration certifications human resources certification institute hrci senior professional human resources sphr professional affiliations professional organizations society human resource management shrm skills human resources training employee relations recruitment organizational development payroll purchasing equal employment opportunity recruiting staffing project management labor law strategic planning benefits budget employee engagement employment law labor laws microsoft office powerpoint word human resource management

ADVOCATE

communications coordinator summary creative highlymotivated communications marketing professional experience creating engaging interesting work achieves results highlights adobe photoshop indesign illustrator experience mobile applications microsoft office suite constant contact mailchimp etapestry accomplishments 2015 folio magazine eddie award finalist association nonprofit btob – single article – less 6 issues vpp participants associations magazine—the leader raised circulation organizations magazine one year 2500 issues vpp participants association promoted helped execute fundraising benefitauction concert raised 9000 susquehanna life magazine work history company name experience communications coordinator 102014 current company name city state authored articles featured topics current events human interest stories stimulated interest increase readership organizations magazine increased circulation 2000 managed content designed layout look companys conference mobile app created webpage copy newly designed website wrote ran companys facebook twitter accounts communications editorial assistant 052014 092014 company name city state created event listings media lists press releases magazine promoted helped execute fundraising benefitauction concert raised 9000 customer relations phone office communications intern 052013 082013 company name city state created various forms communication pieces including survey press release newsletter articles event invitation spreadsheets competing organizations etc created several web pages company improved layout organization companys website server host 022011 082011 company name city state strengthened customer base close relationships patrons restaurant provided prompt service taking orders serving food closing check helped clean organize kitchen restaurant helped set serve parties events 100 people experience knowledge fine dining public relations volunteer 092012 122012 company name city state met client throughout semester discuss needs strategic communications created various forms public relations writing assignments clientincluding pitch letters news releases fliers fact sheets feature stories media lists created script public service announcement public relations volunteer 092012 122012 company name city state met head elon university health human performance department create strategic communications client created focus group questions survey completed focus group elon students measure students beliefs opinions department healthhuman performance created report research presented findings research department healthhuman performance education bachelor arts strategic communications may 2014 elon university city state gpa gpa 371 graduated magna cum laude deans list fall 2010 spring 2011 spring 2012 presidents list fall 2012 spring 2013 fall 2013 spring 2014 inducted national communications association lambda pi eta inducted national social science honor society pi gamma mu inducted international sociology honor society alpha kappa delta strategic communications gpa 371 graduated magna cum laude deans list fall 2010 spring 2011 spring 2012 presidents list fall 2012 spring 2013 fall 2013 spring 2014 inducted national communications association lambda pi eta inducted national social science honor society pi gamma mu inducted international sociology honor society alpha kappa delta interests member public relations student society america 1000 thanks program contributor received 1500 thankyou cards university community fall 2013 completed servicelearning work nonprofit organization sustainable alamance helped plan coordinate event helped raise 1000 volunteered elon universitys student government association promote organization member academic organization theta psi alpha spring 2013 house representative station mill point residence community fallspring 2013 study abroad studied ecotourism abroad australia winter term january 2014 visited cities sydney brisbane cairns melbourne tasmania learned sustainable travel tourism relevant coursework communications global age media writing strategic campaigns health communications public relations civic responsibility digital media convergence strategic writing communication research corporate publishing capstone communications advertising society intro marketing additional information past extracurricular activities member public relations student society america 1000 thanks program contributor received 1500 thankyou cards university community fall 2013 completed servicelearning work nonprofit organization sustainable alamance helped plan coordinate event helped raise 1000 volunteered elon universitys student government association promote organization member academic organization theta psi alpha spring 2013 house representative station mill point residence community fallspring 2013 study abroad studied ecotourism abroad australia winter term january 2014 visited cities sydney brisbane cairns melbourne tasmania learned sustainable travel tourism skills adobe photoshopillustrator indesign experience cvent crowdcompass mobile application software microsoft office constant contact mailchimp

PUBLIC-RELATIONS

manager administration facilities executive summary motivated administrative professional seeking position challenging environment 8 years experience successfully providing administrative secretarial support operational department proficient range computer applications welldeveloped communication customer service skills proven ability efficiently plan manage multiple assignments meet tight deadlines proactive problemsolver gets job done core qualifications compensationbenefits administration change management inventory control staff development operations management policyprogram development skilled negotiator supervision training computersavvy travel administration schedule management selfstarter deadlineoriented spreadsheet development professional experience manager administration facilities january 2007 january 2011 company name city responsible managing travels transport related official activities maintaining healthy work environment discipline handling various company vehicles coordinate air travel hotel bookings arrangements conference hall bookings also travel arrangement visa official purpose per requirement accountable boarding lodging management heads guests liaise vendors purchase orders vendor reconciliation invoices agreements ensuring timely payments sap knowledge efficient inventory management vendor management liaise various authorities departments smooth commercial operations shipment goodmaterial outlets maintain update premise lease agreement liaison various government agencies like electricity office municipal office telecom office etc handle oversee allocation workplace telecommunication infrastructure regular necessities employees facility responsible maintaining hygienic surroundings efficiently managing various branch operations activities coordinate housekeeping security management services activities departments assuring staff follows established safety regulations use equipment supplies times maintain control uniform needs departmental staff requisite supplies equipment maintains adequate inventory levels provide clean safe comfortable environment keep maintenance equipments machines scheduling cleaning shift wise maintaining visual appearance aesthetic décor premises problem resolution job safety practices etc ensure staff properly trained tools equipment needed effectively carry respective job duties complete event management meetings conferences internal event organization accountable utilities maintenance office furniture including procurement office furniture equipments various outsourced services like security services printers stationery suppliers electrician water suppliers travel agents etc assistant manager january 2006 january 2007 company name city independently handled overall functional management food beverage outlet implemented strict measures customer care procedures optimize guest satisfaction retention ensured specific control maintenance best practices service hygiene liaising chef menu planning menu selection seasonal festivals based customer reviews responsible service satisfaction variety guests diverse backgrounds successful maintenance international standards utmost commitment work handled guest relationship planning executing operations ensure quality service managing guest requests complaints feedbacks displaying cordial attitude towards referral repeat business enhance profitability achieved high guest satisfaction indices score maintained detailed administrative procedural processes improve accuracy efficiencysuccessfully established effective systems record retention creating database daily correspondence tracking training administration manager january 2004 january 2006 company name city analyzed departments training needs developed new training programs based analysisdesigned training modules implemented strategic business practices organizational behavior training concepts designed developed training development programs based organizations individuals needs considered costs planned programs kept within budgets worked team produce programs satisfactory relevant parties organization line managers accountants senior managers board level devised individual learning plans produced training materials inhouse courses assisted managing delivery training development programs ensured statutory training requirements met evaluated training development programs helped line managers trainers solve specific training problems onetoone basis groups develop use alternative learning methods practice coaching e learning clinical supervisor shadowing support workforce development benchmark independently handled overall functional management food beverage outlet implemented strict measures customer care procedures optimize guest satisfaction retention ensured specific control maintenance best practices service hygiene liaising chef menu planning menu selection seasonal festivals based customer reviews responsible service satisfaction variety guests diverse backgrounds successful maintenance international standards utmost commitment work handled guest relationship planning executing operations ensure quality service managing guest requests complaints feedbacks displaying cordial attitude towards referral repeat business enhance profitability achieved high guest satisfaction indices score handling housekeeping general maintenance formulating administrative policies arranging requirements transport facility guest house etc handling outsourced staff suppliers budget equipment materials inventory control designing annual budget contains entire expenses general admin infrastructure repairs maintenance financial year monitored training costs maintain training budget created testing evaluation procedureseffectively trained instructors supervisors techniques managing employeesmaintained corporate responsibility staying uptodate laws affect human resource training programs designed electronic file systems maintained electronic paper filesmanaged receptionist area including greeting visitors responding telephone inperson requests information education bbm business managment 2000 mysore university india city state india e commerce skills proven written oral communication skills • proficient managing business correspondence • ability organize personal work priorities • knowledge filing updating records • ability make travel accommodation arrangements • light bookkeeping knowledge • general office procedural knowhow • ability work independently part team • ability type least 35 wpm • excellent organizational skills • expert handling office equipment • internet savvy expertise microsoft office • excellent customer service orientation • ability research analyze data effectively • exceptional attention detail interpersonal skills • strong ability use standard business software applications • demonstrated ability remain self motivated times • able manage stress • flexible working hours

BPO

sales representative summary bilingualefficient service teams skills hard working friendly enthusiastic able learn new tasks customer personal quicklyrepresent establishment friendly professional matters service times experience sales representative oct 2017 oct 2017 company name city state cashier selling lottery tickets customers managed receptionist area including greeting responding information asked basic mathematics adding subtracting multiplying handing money prices front desk receptionist dec 2015 aug 2016 company name city state greet persons entering establishment direct specific destinations operate telephone forward calls taking messages scheduling reservations receive payment record receipts services hear resolve complaints customers transmit information documents customers using computer mail facsimile machine collect sort distribute guest mail enroll individuals participate hotel rewards program calculate quote rates hourlyweekly rates perform duties straightening magazines maintain lobby reception area clean room service dec 2015 aug 2016 company name city state take food orders relay orders kitchen staff place food servings plates trays examine trays ensure contain required items stock service stations items ice napkins straws remove trays stack dishes return kitchen meals finished total checks present customers accept payment services determine guest would like eat meals help get situated clean sterilize dishes equipment team member jan 2015 dec 2015 company name city state train workers skills taking orders communication observe influence guest behavior communicating interacting primarily serve prepare food customers cleaning work stations answering questions menu items policies services education training associate arts mar 2016 tint school makeup cosmetology grand city state nail technician high school diploma jul 2015 moises e molina high school city state skills critical thinking facsimile machine mail policies reception scheduling taking messages technician telephone time management

SALES

qa engineering manager professional summary seasoned engineering manager ability build motivate highperforming engineering team 14 years experience cards payments industry committed rapidly efficiently completing projects leveraging teambased frameworks best leverage available engineering talent selfmotivated forward thinking mindset solutionfocused clear communicator decision maker problem solver skills qa engineering software expertise design estimate execute maintain document technical communication skills bug triage reporting technical reviews root cause analysis automation tools design implement collaborating stakeholders roadmap managing releases demos risk mitigation planning organization time management resource planning leadership strategic planning team building conflict resolution training development mentoring behavioral skills forwardthinking mindset detailoriented multitasking abilities flexible adaptable work history qa engineering manager 012016 current company name – city state 20 emv certs calendar year team 2 cert analysts managed fast paced project delivery qa time sensitive key projects company collis tool btt automation using python reduce emv test cases execution time 1 week brands thus completing emv certification within 3 months design test automation using katalon improved regression test coverage reduce time complete release cycles less 1 week managed implemented spreadsheet based automation helped improved test coverage reduced production bug 20 rollbacks 80 performed resource project trade analysis meet roadmap schedule product lifecycle plcsoftware dev lifecycle sdlc qa requirements resulting development best practice models reviewed project goals objectives monthly basis project manager design team used critical thinking break problems evaluate solutions make decisions managed team 8 employees overseeing hiring training professional growth employees 4 promotions within team including 1 lead 1 manager software certification analyst 042015 012016 company name – city state instrumental procuring 1st emv certification within 6 months joining reduced overall emv certification timeline 1 year automation emv certification transaction link application using spreadsheet based input established go person qa issue within qa merchant implementations team created common testtool strategy supplement automation regression functional testing reduced time market instrumental poc different test management tools zypher jira qa complete identify best suited company needsjira project lead 092005 042015 company name – city state received core value awards “ synergy ” 2009 team building “ smart ” 2012 individual performances nominated bravo award first data 2012 2014 automation improvement using perl scripting established involvement frontend application change release management helped identify key issues backend testing 3 times achiever “ 0 ” issues support queue offshore lead planned executed promoted total 10 releases calendar year produced quality standards checklists report templates processes developed trained junior team members leveraging industry experience achieve optimal project strategy education master computer applications mca computer applications software engineering databases networking operating systems 2005 devi ahilya university bachelors science electronics 2002 devi ahilya university city microprocessors databases networking operating systems certifications certified scrum master csm – certificate code 1221056 expires may 2022 certified tester foundation level ctfl certificate code 17ctfl02141usa expiry agile scrum foundation certificate code 2146592 expiry using python automation – linkedin expiry python xml json web – linkedin expiry sql testers – linkedin expiry technical skills · test methodologies regression testing black box testing sanity testing boundary analysis requirement analysis static testing performance testing system integration testing functional testing manual testing · test artifacts test estimation test plan test coverage traceability matrix bug tracking automation design test scenario engineering · programming tools python katalon studio xls data input unix shellperl scripting groovy rest json xml iso 8583 emv tags tcp http postman curlsiege jmeter cobol jcl cics postman · operating systems unixaix unixsolaris linux windows ibmaix · virtual systems vmware vsphere proxmox · payment terminals verifone ingenico equinox pax innowi key management kpi dukpt key injection kek · version control tools gitbash gitstash gitlab torquisesvn sourcetree vss · database tools oracle 11g oracle 12c postgresql mongodb pgadmin 4 sql developer sql management studio toad db2 · project management confluence jira microsoft office suite bugzilla redmine hp quality center · project management methodologies agile scrum waterfall iterative · talent management tools hireright icims · pos systems micros restaurant manager symphony positouch broadpos · emv systems btt ul iccverify vcms vts astrex discover rct ats mas mdfs aciinterchange aciprm aciadm tsys certifynow firstdata certpro

ENGINEERING

customer service representactive summary energetic customer service associate strong time management skills thrives fastpaced dynamic environment dedicated customer service representative provides exceptional customer service active listening problem solving call center representative expertise providing customer support high call volume environments exceptional computer aptitude telephone etiquette handson customer service manager effective motivating others reach optimum potential highlights ms office proficient athome daycare professional emotionally supportive selfsufficient confident positive optimistic peopleoriented creative problem solver exceptional communication skills quick learner strong client relations credit card processing multiline phone talent accomplishments exceeded company goal personal goals excellent average handle time outstanding customer satisfaction reports received numerous compliments members experience customer service representactive 082014 current company name city state processed applications payments corrections endorsements cancellations submitted uptodate activity production logs agency management review presented clearly explained insurance policy options clients based needs goals called 2030 lapsed customers day inquire continuing needs handled escalated calls researched cases pay phone handled vendor return unit calls also took supervisor calls became researchersupervisor within 3 months start date office manager fitness instructor 042013 082014 company name city state recruited average 7 new participants month explained exercise modifications contraindicated movements participants history injury cultivated positive relationships participants interacting group fitness classes greeted members professional friendly manner developed safe effective exercise programs members explained class objectives rules customer service associate 012013 042013 company name city state effectively managed highvolume inbound outbound customer calls answered constant flow customer calls 30 calls queue per minute acted professionally patiently addressing negative customer feedback customer service associate 082012 012013 company name city state assessed clients financial situations develop strategic financial planning solutions daycare assistant office manager 042010 082012 company name city state promoted good behavior using positive reinforcement method promoted language development skills reading storytelling assisted lead teacher snack time arts crafts putting children naps relieved head teacher toddler teacher dressed children changed diapers communicated regularly parents daily activities behaviors offered parents detailed daily reports outlined childs day maintained daily records childrens individual activities behaviors meals naps maintaineda childfriendly environment allowing frequent access outdoor activities sparked imagination helping children discover new things day sparked imagination helping children discover new things day customer service rep 012009 042010 company name city state effectively managed highvolume inbound outbound customer calls answered constant flow customer calls 25 calls queue per minute addressed resolved customer product complaints empathetically professionally defused volatile customer situations calmly courteously accurately documented researched resolved customer service issues mastery customer service management systems databases managed customer calls effectively efficiently complex fastpaced challenging call center environment identified chronic customer issues creating maintaining customer complaint log referred unresolved customer grievances designated departments investigation managed high call volume tact professionalism acted professionally patiently addressing negative customer feedback education paralegal certificate paralegal 2009 branford hall career institute city state bachelor science skills accounts payable arts billing call center communication skills cpr certified creative problem solver credit clients client relations customer service databases fast financial financial planning first aid access ms office paralegal persuasive speaker quick learner reading strategic teacher phone

FITNESS

consultant summary transitioning military professional eager apply acquired skills serve aflac healthcare industry creates business partnerships builds trust managers employees create positive work environment networking driven professional effectively builds loyalty longterm relationships promoting companys brand experience 032016 current consultant company name city state tracked key dates deadlines maintained specific personnel lists screened 104 applicants based qualifications background developed facilitated job recruitment sessions tracked 28 candidates pushed feedback disqualifications timetofill manpower variables coordinated meetings developed meeting content presented information potential candidates resulting acquisition 11 contracts 032016 current first line supervisor company name city state completed maintained accurate organized records documents reports 19 diving customers supported development diving operations staff meet competency performance expectations conducted weekly training activities effective communication leadership provided coaching mentoring consultation staff enhance staff development 23 personnel 042012 032016 field operations manager company name city state trained promoted continued education 20 members offered technical assistance support operations training conducted routine quality audits ensure records policies adhered specifications initiated corrective actions performed regular job site observations provide direction diving personnel education training 2018 bachelor science health sciences southern new hampshire university city state health sciences skills business correspondence coaching consultation content contracts customer service direction employee training team building leadership meetings mentoring natural personnel policies quality quality assurance recruitment staff development technical assistance

CONSULTANT

quality analystsenior record keeping specialist summary administrative professional eager leverage 20 years experience business management degree secure higher level position demonstrate leadership skills highly organized efficient skilled variety office support tasks professional highlights creates vision performing art shows acquires appropriate facilities expected guests motivates manages teams targeted outcomes recruit supervise associates ensure effective mentoring performers lead coach upwards 60 performers per venue oversees record keeping handles approval budgets payroll accounts costume selections stage sets playbills press releases purchases insurance contracts required facility rentals reviews approves rental contracts vendors captures sales records ticket type orders manages timelines schedules procedure development personable team building relationship building flexible dedicated client relationships troubleshooting problem solving productivity improvement specialist quality assurance control organized resultsoriented cost reduction containment experience may 2010 company name city state quality analystsenior record keeping specialist excel within deadlineintensive environment ensuring accurate ontime completion qc related tasks volumes related service level agreements provided weekly team building motivate peers toward team mindsets resulting praise management associates facilitate team huddle use lean capacity management principles flex workloads payin qc processes document standardization processing eliminate waste attend dailyweekly meetings related implementation process improvements result problem solving assist updating standard operating procedures related asset transfer process assisted developing visual management boards related four separate processes monitor production capacity management responsible researching reporting trends effect work processes provide effective efficient action plan eliminate waste implement within necessary turnaround time tapped projects companywide recognized highquality work organizational strengths exceptional customer service delivery related tiaacref way january 2007 may 2010 company name city state customer service representative provided quality service customers related asset transfer form requests nigo resolution lead associate nigo reporting upper management responsible reduction nigo queues working financial consultants related associates january 2001 january 2007 company name city state customer service representative acted liaison supervise 15 institutions requesting enrollments information related posting client premiums accurately performed calculations related gains losses performed rollovertransfer payments contracts serve client requests processed refund payments reconciliation unclaimed payments january 1990 january 2001 company name city state receptionistadministrativetelephone service counselor professionally responded telephonewritten communication person visits participants institutions regarding payments eligibility policy loans individual life insurance products received excellent reviews customer service resolution client complaints march 2004 current company name city state performing arts directorproject manager creates vision performing art shows acquires appropriate facilities expected guests motivates manages teams targeted outcomes recruit supervise associates ensure effective mentoring ofall performers lead coach upwards 60 performers per venue oversees record keeping handles approval budgets payroll accounts costume selections stage sets playbills press releases purchases insurance contracts required facility rentals reviews approves rental contracts vendors captures sales records ticket type orders manages timelines schedules education university phoenix city state pursuant bachelors degree business management project management business management project management berkeley college city state associates degree businessoffice administration businessoffice administration work history company name company name company name skills customer service people goaloriented proven ability mentor coach verbal written communications

ARTS

hr coordinator summary obtain challenging career human resource field utilize capabilities experiences achieve goals well personal development highlights great knowledge fax machines printers copiers computers type 45 wpm great accuracy also microsoft word excel access powerpoint experience experience hr coordinator february 2015 current company name city state managed communication regarding employee orientation open enrollment benefits offered consistent payroll disbursement accurate record keeping employee pto vacation accruals explained human resources policies procedures employees conducted telephone onsite exit interviews employees answered employee questions entrance exit interview processes worked closely hr business partners facilitate yearend talent reviews articulate team strengths selected interviewed candidates available positions assessed employee performance issued disciplinary notices worked 401k administration fmla workers compensation claims benefits managed 70 personnel files according policy federal state law regulations generated employee tracking reports month managed communication regarding employee orientation open enrollment benefits organized employee schedules department phone lists business card orders ran queries reports adp system drafted departmentspecific employee announcements created social media initiatives new employee search strategies completed work 95 rate accuracy resolved personnel issues regarding human resources matters needing clarification submissions corrections completed payroll processing start finish 65 employees ​ ​ payrollstaffing coordinator june 2012 current company name city state maintains personal employment files process payroll set etime employees reconcile payroll journals time cards maintain manage pto balances full boarding function recruiting duties maintain osha logs file workers compensation claims employee relations liaison client supervisors track manage credentials employee maintain compliance coordinate staffing needs meet organizations requirements monitor overtime accumulation attendance employees manage facilitate orientation process provide facility tours tests candidates newly hired employees conduct competency checks new existing employees tax clerksecretary august 2007 june 2012 company name city state creates control logs files documents maps appropriate sequence location maintains personal production records submits required sets informal review appointments property owners receptionist needed answer phones use computers copiers printers faxes direct property owners right direction take messages make appointment cards etc utilizes multiple resources determine correct mailing addresses mail returned post office data entry general appraisaldata entry clerk november 2006 july 2007 company name city state routing associates field cards appropriate maps rational sequence field work files documents maps appropriate sequence location maintains personal production records submits required sets informal review appointments property owners receptionist needed answer phones use computers copiers printers faxes direct property owners right direction take messages make appointment cards etc utilizes multiple resources determine correct mailing addresses mail returned post office customer service rep january 2005 january 2006 company name city state received cash customers employees payment goods services recorded amounts received made change cashed checks issued receipts tickets customers recorded amounts received prepared reports transactions read recorded totals shown cash register tape verified cash hand counted cash reconciled charge sales cash receipts total sales verify accuracy transactions compiled reports cash receipts guestbill charges maintained high standards excellence sales provided information regarding activities location departments offices employees within organization answer phones use computers copiers printers faxes needed education business management present albany state technical college business management skills cash receipts cash handling cash register client customer service data entry direction employee relations faxes fax machines hiring inventory mailing access excel mail office powerpoint microsoft word payroll process payroll copiers printers read receptionist recruiting routing sales scheduling staffing take messages answer phones phone type 50 wpm

HR

office manager 40 hours per week professional summary human recoursesoffice manager 4years background employee management hiring computer training benefits highly detailoriented organized works well team setting alone selfmotivated resultsdriven strong communication analytical problem solving reasoning skills data entry highly enthusiastic goal oriented licenses cna license na0010346149 cpr certification bls basic life support process earning electrocardiogram certification amca process earning phlebotomy certification amca skill highlights hiring retention training development employee relations new hire orientation client relations specialist focused customer satisfaction scheduling deadlineoriented personnel records maintenance recruiting compensationpayroll skilled multitasker onesite tenant tracer adp payroll quickbooks microsoft word excel software proficiency training development professional experience office manager 40 hours per week may 2015 november 2016 company name city state quickbooks experience ms office word excel internet database searching data entry work processing skills high level accuracy ability proofread verify information interacted effectively public maintained confidentiality records information dealt texas workforce commission twc also department aging disability services dads nacees signed students desired classes managed front office along annual reporting daily customer needs responsible money bank deposits answering calls also took payments va mycaa dars also assistant instructor cna recruited interviewed applicants positions available managed i9w2 advised managers organizational policy matters recommend needed changes conducted new employee orientation foster positive attitude toward organizational objectives identified staff vacancies recruited interviewed selected applicants served link management employees handling questions interpreting administering contracts helping resolve workrelated problems developed implemented monitored programs maximize customer satisfaction leasing specialist 40 hours per week january 2014 may 2015 company name city state worked operations department rental inventory handled leasing reports includes preparing reports presented weekly meetings greeted prospective residents answered calls inquiries facilitated resident service requests handled background checkcredit checks money bank runs handed moveins also bankcorporate audits administrative assistantoffice manager 40 hours per week january 2013 september 2013 company name city state managed helped barista managers ordering supplies hiring new employees termination employees town trips opening new coffee stands biweekly payroll using adp key holder daily bank runs general payables bills working close ceo president baristas coffee company inc also helped reports acquisitions leases sales reviewing resumes contacting candidates screening perspective candidates interviews managing training worked daily excel spreadsheets including creating new spreadsheets baristaoffice manager 40 hours per week march 2012 december 2012 company name city state managed 6 employees interviews hire termination biweekly payroll using adp payroll system key holder daily bank runs bank deposits sales marketing coffee stand open closing stand weekly supply ordering create weekly work schedules train work new hires serve customers daily basis fresh coffee specials day snack created excel spreadsheets track sales retail apparel associate march 2010 march 2012 company name city state cashier merchandising shoes apparel stock room sales floor worked truck every day new product reworked sales floor daily presentation daily customer service open close store managed fitting roomkey holder education training licensecertification electrocardiogam 2016 elite nurse aide training city state usa march 2016 present currently enrolled licensecertification phlebotomy 2016 elite nurse aide training city state usa march 2016 present currently enrolled license certified nurse aide 2015 elite nurse aide training city state usa high school diploma general studies 2010 federal way high school city state usa personal information place birth des moines wa date birth 18th february 1992 present resident federal way wa sex female status married children hobbies sports movies hiking working skills professional friendly careful active listener strong public speaker multitasking accounts payablereceivable customer service customer satisfaction patientfocused care time management detailoriented effectively interacts patients families software knowledge quickbooks onesite tenant tracker adp payroll system microsoft word microsoft excel compassionate trustworthy caregiver additional information volunteered habitat humanity

APPAREL

teacher summary teacher devoted helping children think creatively solve problems independently respect others teacher focused implementing highly effective instructional practices improve student learning academic performance highlights friendly complex problem solver active listener reliable punctual excellent communication skills cheerful energetic qualified tutor charting recordkeeping positive reinforcement methods skilled working special needs children approachable complex problem solver experience teacher august 2005 january 2016 company name city state teacher january 1997 january 2004 company name city state teacher january 1986 january 1989 company name city state skills proficiency microsoft office capable integrating programs coursework taught sound decision maker giving recommendations opinions school management upon requests discipline students setting basic class rules encouraging student feedback patience encouraging students express discomforts catering timely manner giving personalized attention students time management breaking grading material small groups order evaluate timely structuring tasks based priorities proficiency mathematics science 20 years teaching experience mathematics science purposeful lesson planning making flexible lesson plans based promoting students critical analytic capabilities selfmotivated fast learner learned various mathematics softwares graph master relatively short period education masters education education 1992 government college education city state pakistan bachelor education education 1990 government college education city state pakistan bachelor science biology chemistry 1986 karachi university city state pakistan bsc biology chemistry 1986 karachi university city state pakistan skills basic lesson planning lesson plans mathematics microsoft office express fast learner selfmotivated sound teaching time management

TEACHER

senior advisor national fundraising director professional summary agile hungry project manager nearly five years experience leading crossfunctional teams political campaign world time managed concurrent projects various stages development designed oversaw maintenance project plans leveraged qualitative quantitative data insights inform decision making experience embedding new campaign every months made expert drinking fire hose heart people person problem solver loves operate ambiguous roles run walls deliver skills excel google sheets familiarity multiple crm databases budgets budget business development business strategy crm databases direct mail fundraising legal litigation marketing marketing communications excel money organizational problem solver project management sales spanish spanish language strategy website workflow work history senior advisor national fundraising director 092020 122020 city state created project plan implement new business strategy organizational structure optimize workflow leading team raise 225mm two months largest congressional raise country period led 14person staff composed digital marketing data communications sales teams surpass engagement fundraising kpis managed 425mm budget fundraisingrelated projects including launching mobilecompatible website activisttargeted digital marketing campaign increased engagement across digital channels 43 campaign fundraising special projects advisor 012020 082020 company name – city developed budgets timelines deliverables kpis portfolio 8 congressional campaigns throughout midwest leading campaign increase money raised least 100 collaborated heads event operations fundraising departments flawlessly execute 100 appearances former presidents high profile celebrities campaign chief staff fundraising director 032019 122019 city built oversaw 4mm budget campaign projects ranging external communications fundraising strategies lawn sign placement advised congressman political decisions developments involving reelection efforts fundraising director 112018 022019 company name – city state led team composed digital marketing direct mail polling consultants implement fundraising strategy raised 14mm campaign nyc time period fundraising director 062018 112018 city state deputy fundraising director 122017 052018 city state office house minority leader steny hoyer 082017 122017 litigation legal assistant 072016 082017 company name – city state voted best legal assistant litigation department legislative intern city education bachelor arts us history emory university city state summa cum laude certificate gender sexuality diversity inclusion workplace fourweek course offered university pittsburgh certificate spanish language universidad de salamanca city work history senior advisor national fundraising director 092020 122020 city state created project plan implement new business strategy organizational structure optimize workflow leading team raise 225mm two months largest congressional raise country period led 14person staff composed digital marketing data communications sales teams surpass engagement fundraising kpis managed 425mm budget fundraisingrelated projects including launching mobilecompatible website activisttargeted digital marketing campaign increased engagement across digital channels 43 campaign fundraising special projects advisor 012020 082020 company name – city developed budgets timelines deliverables kpis portfolio 8 congressional campaigns throughout midwest leading campaign increase money raised least 100 collaborated heads event operations fundraising departments flawlessly execute 100 appearances former presidents high profile celebrities campaign chief staff fundraising director 032019 122019 city built oversaw 4mm budget campaign projects ranging external communications fundraising strategies lawn sign placement advised congressman political decisions developments involving reelection efforts fundraising director 112018 022019 company name – city state led team composed digital marketing direct mail polling consultants implement fundraising strategy raised 14mm campaign nyc time period fundraising director 062018 112018 city state deputy fundraising director 122017 052018 city state legislative intern city office house minority leader steny hoyer 082017 122017 litigation legal assistant 072016 082017 company name – city state voted best legal assistant litigation department languages conversational spanish skills excel google sheets ffamiliarity multiple crm databases budgets budget business development business strategy crm databases direct mail fundraising legal litigation marketing marketing communications excel money organizational problem solver project management sales spanish spanish language strategy website workflow

ADVOCATE

accountant summary bookkeeper strong technical proficiency commitment accuracy financial data entry financial record keeping desires accounting position positive working environment encourages supports continuing professional growth highlights related skills 20 years experience payroll processing preparing quarterly federal state employer tax returns numerous cpa firm clients ap ar processing clients bank reconciliations maintaining general ledger journal entries making adjusting entries preparation monthly financial statements balance sheet statement cash flows income statement providing yearend information income tax returns 20 years experience office management including processing payroll associated employment tax deposits completing construction draws lenders processing ar ap maintaining subcontractor files 1099 processing bank account reconciliations maintaining general ledger preparing monthly financial statements knowledge computer programs word excel outlook powerpoint google drive experience many computer accounting programs quickbooks peachtree timberline as400 experience accountant company name city state ap ar bank account reconciliations maintain general ledger nonprofit organization several subsidiary companies monthly invoice preparation construction progress based contracts billable time expenses job costing numerous projects construction maintain vendor subcontractor files prepare end year tax statements maintain numerous quickbooks accounts nonprofit subsidiaries includes entering reconciling verifying information maintain integrity financial information office managerrestaurant manager company name city state process payroll hotel employees prepare quarterly federal idaho state payroll reports ar ap hotel restaurant journal entries bank reconciliations maintain general ledger hotel using quickbooks accounting software prepare monthly income statement balance sheet statement cash flows managed hotels restaurant including hiring scheduling managing restaurant staff responsible liquor inventory food costs daytoday operations office manager company name city state process payroll company several subsidiary companies process ap ar companies maintain separate general ledger firm subsidiaries prepare monthly income statements balance sheets statement cash flows individual company maintain individual partners equity accounts personal accounting matters assistant controller company name city state process monthly ar ap subcontractors job costing construction project prepare construction draws property construction progressed bank reconciliations general ledger journal entries adjusting entries company payroll using specialized timberline software accounting program prepare quarterly federal oregon state payroll reports prepare income statements balance sheet statement cash flows month company health insurance administration maintain separate accounts owners personal matters ventures bookkeeperoffice manager company name city state schedule tax clients meet preparers tax season process individual partnership corporate tax returns submission irs prepare payroll quarterly payroll reports many firm bookkeeping clients process client ap ar maintain client gl prepare monthly financial statements firm bookkeeping clients provide yearend information tax preparation input personal partnership corporate information as400 tax software program process client tax returns submission irs maintain individual partners equity account well personal financial records office managerbookkeeper company name city state manage process payroll ap ar gl monthly financial statements several bookkeeping clients reconcile bank accounts code records general ledger provide monthly accounting statements client using peachtree accounting software process payroll firm employees prepare quarterly federal arizona state tax reports process ar ap maintain gl accounts firm process individual partnership corporate tax returns submission irs state tax entities secretarybookkeeper company name city state hired provide word processing functions firm include typing proofing audit reports client tax returns train client bookkeeping services payroll general ledger ap ar prepare monthly financial statements education aa business managementaccounting 2016 treasure valley community college city state us treasure valley community college caldwell id current gpa 385 currently attendinggraduation expected 2016 aa business managementaccounting clerical skills training fairbanks ak diploma bookkeeping office administration worland high school city state us office specialist diplomaemphasis bookkeeping office administration worland high school worland wy high school diploma certifications cpa skills ap ar automated payroll cpa excel general ledger office management outlook payroll payroll processing powerpoint accounting bookkeeping office manager accounts bookkeeper cash financial statements process payroll reconciliations tax returns balance sheet bank reconciliations clients gl job costing journal quickbooks business management clerical training account reconciliations accountant accounts account as400 audit balance sheets contracts inventory invoice office administration operations peachtree peachtree accounting progress reconciling restaurant manager scheduling secretary state tax timberline timberline software typing word

ACCOUNTANT

afscme union president summary focused operations manager union president successful contract negotiation process improvement remains calm poised even highpressure situations leverages indepth knowledge industry trends shifts offer valuable insights opportunities new growth expansion highlights staff development policyprogram development crossfunctional team management staff training skilled negotiator sound judgment computersavvy complex problem solving calm pressure operations management inventory control excel spreadsheets meticulous attention detail time management professional mature strong problem solver labor relations meeting planning schedule management detailed meeting minutes accomplishments showed leadership becoming vice president afscme district council 90 eboard increased union office organization developing efficient filing system grievance database protocols successfully planned executed trainingsmeetings lunches special events groups 10 100 employees developed implemented first union president manual outlining proper business procedures office policiesmembers experience afscme union president 112004 current company name city state highly involved oversight operations local 2534s union office local union training instructor luti prepare conduct training locals vice president afscme district council 90s board responsibilities limited oversee board steward structure 12 members well indirect supervisor 3 trustees local conduct evaluations training ensure productive results means improvements work team player leadership union training instructor luti enhance implementation getting information ensure notifications documents grievances processed timely manner order meet deadlines assist afscme staff representative directing operations ensure master agreement compliances management directives policies serve afscmes union expert spokesperson trainings conferences meetings acts liaison management commonwealth employees legislators union laborers community serves contact internal external agencies businesses bureaus employees penndot secretaries deputy secretaries directors plan direct control administer implementation steward officer treasurer training new existing officers afscme locals within dauphin county area licensing coordinator 062003 112004 company name city state provided operational support section aviation manager provided technical assistance field aviators plan direct coordinated control aspects public private airportsheliports sure complied state regulations ensuring safety procedures decisions whether initially license inspect renew change status suspend abandon remove licenses responsibilities limited contact airports specialists supervisors make decisions information received licensing scheduling inspections flight request assist compliance regulations check initial applications clarity completeness performs public contact work gathering information resolving complaints engendering support providing information insures adherence administrative standards maintenance control systems excel access airspace create letters mail merging airports heliports system dictating license expires coordinate public hearings required law proposed new airports including venue stenographer support grants assistant 062002 062003 company name city state supported policy planning division accounting administrative duties within grants revolving loan program responsibilities limited process time sensitive grant amendments received airport sponsorsowners prepared letters congressmen state senators representatives state block grant program created maintained cash flow spreadsheets grant program implemented accounts payable invoices grantees funded federal state block program maneuvered computer systems fmisfinancial management information system aimsautomated information management system multimodal project management system clerk 121999 062002 company name city state assist day day operations inspection sticker counter perform implementation stickers enforce compliance regulations responsibilities limited maintain inventory levels supplies properly maintain department effect quality customer service responding customer inquires distribute inspection stickers pennsylvania auto dealerships messenger services entered quantity stickers wanted check account accuracy contacted auto dealers messengers andor stations needed information clerk 071999 121999 company name city state assist day day operations temporary plates counter perform implementation temporary tags enforce compliance regulations responsibilities limited maintain inventory levels supplies properly maintain department effect quality customer service responding customer inquires distribute temporary tags pennsylvania auto dealerships messenger services entered quantity temporary tags requested check account accuracy contacted auto dealers messengers andor stations needed information ensure request temporary tags given customer matches tags system clerk 2 vehicle registration 071994 031998 company name city state assist day day operations operations department transportations riverside office center roc mailroom coordinated different types mailing machines ensure proper distribution responsibilities limited knowledge ups machinery regulations united parcel system knowledge past current rates first class mailings lifting 50 lbs daily weighing letters determine cost usage pitneybowe machine inputs cost onto envelopes maintain inventory levels supplies properly maintain department education graduate labor studies 2005 penn state leadership institute state usa graduate computer science 2001 thompson institute computer city state usa graduate 1974 harrisburg high school city state afscme local union training instructor luti 2013 graduate afscme council 13 leadership institute public speaking arbitration study skills accounting accounts payable administrative aims arbitration cash flow conferences council customer service directing financial management grants instructor inventory leadership law letters machinery meetings access excel mail microsoft office office outlook powerpoint word policies project management public speaking quality safety scheduling secretarial spreadsheets supervisor team player technical assistance transportation

AVIATION

construction coordinator summary dedicated resultsdriven osp specialist twenty years progressive diversified experience outside plant telecommunications engineering construction wireless backhaul engineering low latency optimization related areas proven skills include ability manage multiple projects meet critical deadlines knowledge construction methodologies associated placement aerial underground systems design engineering estimation budgeting project management analysis problem solving various cad programs highlights manage multiple projects ms office proficient reliable dependable detailoriented organized multitasking construction specialist design print fluency nec codes regulations osha codes regulations microsoft office programs autocad microstation arcmap visio osp insight idds icgs cma experience construction coordinator 102014 company name city state •responsible construction activity related extending relocating cable fiber optic plants lines business •direct oversight contractors capital budgets per company contracts capital guidelines •support node split implementation •maintain smb weekly reporting streamlining process coworkers allowing time produce results projects consultant temporary contract 022014 102014 company name city state •latency optimization solutions design engineering osp engineer 052012 022014 company name city state osp field survey route design design engineering aerial underground cable routes autocad planning estimation projects prepare detailed permit construction placement drawings osp engineer 122011 052012 company name city state osp fiber optic wireless backhaul design engineering project estimation budgeting procure row easements interface necessary people procure row easements pole permits etc create update maintain records associate projects wireless backhaul consultant contractor 012012 032012 company name city state •wireless backhaul optimization design engineering osp engineering manager 112008 112011 company name city state telecom network analysis optimization scope full project estimation low latency solutions design engineering implementation dark lit dim fiber design engineering implementation negotiation third party fiber providers national international network planning design wireless backhaul design engineering owner 102002 102010 company name city state project construction management consulting services design engineering permitting row easement aerial underground construction directional boring bridge attachments building entrances quality control splicing testing troubleshooting routine emergency asbuilts 24 hour emergency repair service osp engineer 022005 092008 company name city state •idds icgs posting quality control osp engineer 102004 022005 company name city state fttp field design crew supervision scheduling time sheet approval etc osp specialist 072004 092004 company name city state fttp design engineering permitting drafting fiber optic feeder design engineering permitting drafting osp broadband engineering osp broadband engineer 082003 052004 company name city state system wide audit documentation osp insight testing mapping osp project manager 042002 062003 company name city state project manage 230 mile fiber optic build northeast pennsylvania permit applications acquisition tracking project estimation pole line underground bridge design construction planning coordination crew supervision quality control asbuilts project tracking reporting site row acquisition inspection cable routes material issues reconciliation daily interfacing customers utilities people aspects telecommunications utilities industry including utility companies government agencies right way authorities working knowledge industry standards construction methods practices osp deployment engineer project manager 021996 042002 company name city state design engineer project manage fiber optic copper wireless builds pole line underground bridge design laterals building entrance long haul coordinate oversee padot utility relocation projects supervise construction cable route builds permit applications site row acquisitions project estimation site surveys facility inspection inspection cable routes hot cut design splicing testing troubleshooting emergency repairs outside plant aerial underground daily interfacing customers people aspects telecommunications utilities industry working knowledge industry standards construction methods practices pa nj de one call screening 100 accuracy reliability hours one call screening pennsylvania new jersey delaware 100 accuracy reliability education high school diploma general 1986 exeter high school city state electrical engineering pennsylvania state university city state skills construction management multitasking project tracking record keeping network design drafting ms office optimization permitting quality control reporting scheduling supervision troubleshooting

CONSTRUCTION

social media agent summary college prepared student three years front line customer service experience excellent communication skills strong work ethic looking opportunities corporate america develop career professional training coaching mentoring opportunities available teachable quick learn taking new roles responsibilities flexible schedule detail deadline oriented critical thinking superior writing skills highlights microsoft office suite avaya phone system accurate rapid keyboarder sprout social media management experience 102015 current social media agent company name city state trained work directly metropcs hq build social media posts advertising promotions across social media platforms engage customer service via facebook facebook latino twitter instagram monitor online public relations continuously send hot topics create new content online sponsorship coordinator escalate customer concerns directly metropcs markets nationwide 012014 012015 customer appreciation team agent company name city state retention department metro pcs cell phone company inbound outbound calls answered customer service calls escalatedsupervisor calls floor walker call center environment assist training agents worked upper management ensure appropriate changes made improve customer satisfaction made reasonable procedure exceptions accommodate unusual customer requests 012013 012014 floor associate company name city state executed store initiative related sales service customer experience met exceed assigned customer experience reputation productivity targets resolved escalated customer service issues responsible display maintenance shelf maintenance store housekeeping 012011 012012 front desk customer service company name city state facetoface customer service general office duties inbound outbound calls customer account relations customer enrollments sales accurately efficiently completed sales transactions education 2015 richland college 2014 winfreee academy charter school 2011 berkner high school languages bilingual spoken written form english spanish skills advertising avaya call center cashier content customer satisfaction customer service english general office duties microsoft office suite phone system public relations sales social media platforms spanish supervisor phone written

FITNESS

qa engineering team lead career overview eight years progressive technical experience quality assurance engineering computer software windows environment strong practical theoretical knowledge software quality assurance tools techniques proven ability develop system test strategy methodology fullscale system integration testing quality reliability functionality computability expertise development ieee compliant testing documentation key contributor software development teams supporting release many new products release several major upgrades existing products experience testing large complex clientserver database applications multiplatform product delivery experience pc system experienced windows graphical products networking andor data acquisition software experienced manual automated testing working projects diverse scope able expertise judgment within defined parameters strong knowledge automated manual black box testing including acceptance functional regression stress compatibility integration testing techniques bug reporting error handling responsibilities include review software requirement functional specification documents participation code walktrough assist design development test plan procedures secure position allow exercise skills obtained education prior work experiences qualifications analytical problem solving stress tolerance communication skills leadership skills ability resolve nonroutine complex business issues anticipate problems develop alternate solutions manage execution successfully ability maintain high energy level extended periods time ability communicate clearly efficiently verbally writing ability develop maintain close working relationships end users business analysts documentation specialists testers developers senior management experience building leading closeknit teams demanding environment ambiguous undefined frequently changing requirements work experience company name march 2001 july 2001 qa engineering team lead city state imagicasttm first endtoend service gives todays educated consumers exactly want retail floor rich product information personalization access unlimited inventory internet combined immediate gratification instore purchase primary responsibility quality imagicast product line lead qa team assigned imagicast related quality tasks established appropriate qa methods inspections tests documentation verify software quality prior release shipping product also involved diagnosis product failures performance problems reported field qa tasks applicable product included verifying operation dvd playback system verifying operation peripheral devices eg keyboard printer connected embedded system verifying data collection functions wireless data network verifying presentation html pages internet device performed qa tests complex multi threaded systems interpreting specifications product features designed appropriate test cases applied qa processes reveal functional performance problems affecting web pages real time embedded systems responsibilities included verifying data warehousing data mining applications used business intelligence ebusiness server side applications multichannel business applications personalization features virtual inventory management applications typically found clicks mortar business company name may 2000 february 2001 quality assurance engineering manager city state senticaxchangetm mobile solution quickly enables alerts twoway push pull transactions content delivery wireless devices well landline phones sentica xchangetm approach enables users applications initiate communication sessions complete transactions time interact transact onthego subscribers receive immediate confirmation response telephones cell phones wireless application protocol wap devices pdas palm vii ce devices pocket pc pagers well build single implementation desired application enable text voice image video data communications devices senticaxchangetm system administration management module functionality provides full access customer information touchpoint enterprise customer employees interact customer applications provide breadth functionality needed succeed competitive wireless business primarily responsible performing analysis existing job flows coordination update systems documentation providing proposals change needed assisting test execution performed analysis test document design different projects within senticaxchangetm including adt gui tool application development tool composer api sam system administration management interface utilizing unix oraclesql various network protocols company name november 1998 may 2000 qa lead customer careservice applications city state oracle customer careservice applications full business process management provided functionality support scheduling dispatching spare parts logistics service billing field service well contracts rounding offering customer care functionality provides full access customer information touchpoint enterprise customer care agent employees interact customer applications provide breadth functionality needed succeed competitive support field service depot repair business full business process management provided functionality support scheduling dispatching spare parts logistics service billing mobile field service well contracts rounding offering customer care functionality provides full access customer information touchpoint enterprise customer care agent employees interact customer performed analysis test document designfor oracle customer careservice applications including oracle telephony management otm system otm highvolume crossplatform interface engine utilizing unix 10xc oraclesql various network protocols primarily responsible performing analysis existing job flows coordination update systems documentation providing proposals change needed assisting test execution oracle maintenance repair overhaul mro system resource planning modules srp performed high mediumlevel analysis maintenance repair overhaul mro system resource planning srp modules within oracle applications systems decentralized running various platforms primarily responsible oversight qa testing process deliverables provided detailed recommendation including complete time cost estimations test processes including direction management oversight activities involved defining related requirements infrastructure standards training support methods procedures also heavily involved strategic planning related corporatewide year 2000 certification coordinated enduser systems support staff training administered issues management required escalations jeopardy notifications resolutions provided verbal written status reports seniorlevel management regular basis worked closely civil software engineers create easy use understand informational product nt 40 environment provided change risk implementation management held ultimate responsibility deliverables status reports final product delivery designed developed qa test plan manual automated test scripts quality assurance windowsbased applications functionality responsibilities included coordination application support activities application analysis testing well operating system support maintenance also assisted coordination delivery enduser training company name february 1998 november 1998 mail software quality engineer ii city state quality assurance manager role responsibility included leading qa team black box white box testing distributed architecture system client server components proactively involved code walk trough design review meetings learn product great understanding software developed able execute testing lowlevel communications protocols backend database systems lead developing test plans test cases regression suites make sure test plans executed results communicated developed strategies together development qa team improving qualitytestability components usability final products company name september 1997 february 1998 senior quality assurance analyst city state foster city electronic invoice presentment new enhancement visa epay service provides member financial institutions ability offer billers retail customers electronic invoice delivery capability eip system based windows nt 40 platform developed using visual basic access database back end system performs data transport via following communication channels ms exchange virtual area network van lan compuserve sprintnet responsible developing lowlevel qa test plan qa reference documentation qa findings document pilot project assist development new testing methods procedures improving testing efficiencies recommended methods automating testing using qa partners tool perform acceptance functional gui usability error handling stress regression testing using black box gray box testing techniques validate data integrity security presented levels data transport verify transmission completeness database compare input output using msdos batch file check files format known set templates test data encryption password protection interviewed new applicants qa analyst positions project trained new members team first days assigned responsibilities team members wrote daily status reports included summery activities performed shift project lead presented qa group department meetings qa team lead conference calls every 4 hours included report progress testing cycle made sure needed support provided qa team developing team performed manual automated testing application entered openfound drsbugs tracker bug tracking database verified drsbugs closefixed wrote executed test cases acceptance boundary performance regression volume stress testing developed performed automated test cases using qa partner 40 windows nt environment wrote findings document summary document qa team analyses findings suggestions andor concerns found testing cycle project company name march 1993 september 1997 software quality assurance city state daytimer organizer 20 windows 31311 personal manager advanced features works daytimer brand name paper different formatpersonal manager advanced features works daytimer brand name paper different format test clientserver application database application developed nonprofit organization clients donators employees events etc database developed ms access ms visual basic runs windows 95 test functionality application creating modifying deleting records provide regression acceptance unit integration testing create execute cases regression testing designating areas testing develop automated test suites utilizing qa partner 35 emphasized testing features printing envelopes labels user preferences startup screen entered bugs lotus notes bug tracking database verified bugs education training national education center management city state us 08930294 management minor national education center san francisco california kensington training program city state us 08930294 testing computer software kensington training program san mateo california technion university bs electrical engineering city il 01900593 bs electrical engineering technion university haifa israel certifications national education center professional affiliations electronic invoice presentment new enhancement visa epay service provides member financial institutions ability offer billers retail customers electronic invoice delivery capability eip system based windows nt 40 platform developed using visual basic access database back end system performs data transport via following communication channels ms exchange virtual area network van lan compuserve sprintnet responsible developing lowlevel qa test plan qa reference documentation qa findings document pilot project assist development new testing methods procedures improving testing efficiencies recommended methods automating testing using qa partners tool perform acceptance functional gui usability error handling stress regression testing using black box gray box testing techniques validate data integrity security presented levels data transport verify transmission completeness database compare input output using msdos batch file check files format known set templates test data encryption password protection interviewed new applicants qa analyst positions project trained new members team first days assigned responsibilities team members wrote daily status reports included summery activities performed shift project lead presented qa group department meetings qa team lead conference calls every 4 hours included report progress testing cycle made sure needed support provided qa team developing team performed manual automated testing application entered openfound drsbugs tracker bug tracking database verified drsbugs closefixed wrote executed test cases acceptance boundary performance regression volume stress testing developed performed automated test cases using qa partner 40 windows nt environment wrote findings document summary document qa team analyses findings suggestions andor concerns found testing cycle project skills quality assurance testing access qa cases database regression testing visual basic clientserver clients integration integration testing integrator lotus notes microsoft windows ms access ms visual basic printing software quality assurance windows 95 electrical engineering documentation network protocols oracle proposals sql unix qa test test plan test cases application analysis application support automated test scripts basis billing business process management c contracts dispatching issues management logistics maintenance maintenance repair planning modules process management qa testing scheduling staff training strategic planning systems support telephony test scripts training graphical user interface gui wireless black box usability adt api application development pocket pc system administration systems administration telephones voice wap retail retail marketing team lead architecture database systems design review engineer quality engineer software quality engineer test plans white box white box testing black box testing data acquisition databases db2 dbase dbase iv excellent verbal written communication skills ftp ieee internet explorer ipx java javascript linux ms office netbeui netscape networking new products novell operations problem solving rdbms san software development software testing solutions storage area network structured software system integration tcp tcpip virtual machine visual test vm assurance analyst automated testing back end data integrity dos encryption exchange file invoice lan ms exchange msdos progress security business intelligence collection data collection data mining data warehousing ebusiness embedded systems html inspections inventory qa engineering real time real time embedded real time embedded systems shipping wireless data

ENGINEERING

selfsustaining engineering technician summary versatile self sustaining engineering fabrication technician adept managing projects resolving issues well hardware troubleshooting highly effective working independently part team recently worked diffusion furnace making 300mm wafers previously worked wet etch plasma asher making 200mm transitioning 300mm wafers impressive blend technical expertise people skills committed providing quality consistent technical support experience 102000 current selfsustaining engineering technician company name city state diffusion fabrication technician currently making 300mm wafers lead operation trainer run operational tests systems equipment reinforce proper processes remedy malfunctions rotating area coordinator includes distributing work schedules technicians plasma asher well wet etch fabrication technician making 200mm 300mm wafers lead level 3 maintenance technician level 2 process technician helped create level 3 maintenance training classes ensure proper training accomplished former member fab emergency response team 081999 091999 production technician company name city state built tested ultrasonic bio microscope eye care products start finish inspecting testing circuit boards building product involved improving implementing test procedures circuit boards insure run properly 081998 081999 electronic technician company name city state troubleshooting repair 100 modems per night average helped run areas fabrication line needed education 2000 bachelor science electronic engineering electronics engineering field itt techinical institute city state gpa gpa 8 electronic engineering electronics engineering field skills excellent communication inspecting team lead modems processes scheduling technician trainer troubleshooting

ENGINEERING

sales executive summary twenty years experience aspects salesmarketing management focused goal profitoriented proven track record sustainable growth existing market development business new markets effective organizational communication technical leadership personnel trainingdevelopment public relations skills established reputation professionalism taking initiative productivity dependability attention detail teamwork enthusiasm motivated resultsdriven consistent high sales achiever proficient use microsoft windowsoffice xp word excel powerpoint internet professional experience sales january 2011 current company name city state responsible developing relationships purchasing agents engineers architects negotiate secure sales developing existing accounts acquiring new account business prospect new customers call existing client accounts provide informative presentations products show catalogs make recommendations quote negotiate pricespayment terms submit proposals secure purchase order agreements initiate additional sales telemarketing branch manager january 2009 january 2011 company name city state develop leads maintain viable network business contacts prospective clients consistently meet assigned sales quotas review analyze policy procedures view toward enhancing sales productivity efficiency quality performance developed implemented strategies improve branch operations staff competency productivity establish relationships educate service maintain manage approximately 100 accounts trained motivated assigned supervised performance support staff consistently ranked 1 sales gross dollar profitability company ranked top 2 corporate sales performance sales representative january 1997 january 2009 company name city state market promote develop outside counter sales highend plumbing electrical lighting fixtures architects commercial contractorsresidential builders charleston trident area setup new client accounts billing purposes write submit orders manufacturers coordinate delivery schedules provide followup customer service resolve customer billing issues assist walkin customers inquiriesselections including researching special order requests setting new accounts registering customers sales purchases payment transactions participate team effort merchandising visual displays maintaining 8000 sqft showroom point sale spaces kitchen bath electricalplumbing products including major appliances establish relationships educate service maintain manage approximately 5060 accounts receive ongoing training phases business operations including product lines marketing sales techniques showroom merchandising customer service distribution support efforts contributed developing sales revenue excess 204 million 2006 fy 294 consistently ranked 12 sales gross dollar profitability branch ranked top5 corporate sales performance 600 sales reps nationwide education bachelor science business administration 1995 citadel military college south carolina city state us bachelor science business administration 1995 citadel military college south carolina charleston south carolina presentations prospect new customers call existing client accounts provide informative presentations products show catalogs make recommendations quote negotiate pricespayment terms submit proposals secure purchase order agreements initiate additional sales telemarketing skills sales sales representative sales corporate sales operations sales accounts accounts sales billing business operations customer service developing sales kitchen lighting marketing merchandising million new accounts sale plumbing point sale receptionist retail sales sales sales purchases sales reps sales revenue sales techniques training outside sales clients leads sales quotas buyingprocurement existing accounts new account proposals purchasing sales telemarketing excel marketing management microsoft windows sales office xp powerpoint public relations salesmarketing word

SALES

assistant managing director professional profile natalia garcia versatile solutionsdriven professional outstanding strategic planning business management professional motivated multifaceted candidate eager contribute strong sales management general business administration crm hr operations planning coordination monitoring skills proficient identifying costeffective strategies promote significant savings effectively define develop implement action plans policies maximize productivity efficiency experience assistant managing director december 2013 april 2014 company name city offered dedicated support managing director executives required conducting research issuing corporate presentations arranging meetings appointments travel accommodations improving overall quality efficiency filtered managing director phone calls managed agenda prepared correspondence required communicated regularly vendors contractors scheduling meetings addressing concerns prepared general requisition purchase order stationary organized filing system timely manner prepared reports conducted reconciliations resolved discrepancies excelled balancing staff director´s needs key accomplishments overhauled solved accumulated discrepancy series vendor invoices succeeded reconciliation carrying background research presenting successful findings producing documents briefing papers reports weekly monthly presentations notably organized arranged meetings corporate events ensuring manager well prepared arranging locations venues set media technology catering business manager april 2008 december 2011 company name city organized planned supervised essential central services reception security maintenance mail well day day running office responsible making sure contracts insurance requirements safety standards correctly complied charge 10 members staff developed updated customer database phone calls product launches events manage cash loss prevention procedures established security policies business plan kept senior management informed changes areas responsibility analysed sales figures forecasted future sales volumes involved recruitment assessment interviewing new staff managed motivated staff increase sales ensure business efficiency produced reports performance measured set indicators reviewing current organizational effectiveness made recommendations improvements key accomplishments operations planning organization coordination monitoring projects working along technical team ensure ontime budgetcompliant completion maintaining high quality standards managing time establish priorities delegating effectively able prepare budgets cost estimates liaising local authorities regulatory bodies business related issues expansion follow improvement relationships excellent communication skills ability present across media ability function fastpaced environment viajes marsans sa travel agency travel consultant october 2004 april 2008 city acted key person office director possessed touristic market knowledge different booking management systems global amadeus sire spanish railway company booking system tour operator booking websites managed intranet accounting system accountable commercial purposes general administration tasks accountancy duties planning organization sale type travels packages plane tickets spectacles tickets private events key accomplishments department manager remarkably developed creation coordination new department order provide european tour operators touristic services required spain education masters digital marketing 20 communications enyd business school universidad europea miguel de cervantes october 2013 mba eae school business administration may 2012 bachelors arts tourism business management june 2002 national university distance education state spain tourism business management masters business administration languages bilingual english spanish conversational french italian skills accountancy accounting system agency budgets budget business plan excellent communication contracts contract negotiation client relations database english senior management fast filing conversational french insurance italian legal logistics management loss prevention director managing market marketing meetings mail office organizational policies presenting presentations producing quality reception recruitment research safety sales scheduling spanish phone type websites

AVIATION

public relations intern summary public relations digital media intern 5 years experience working leading agencies weber shadwick golin harris latina pr strong experience working across multiple crossoffice teams based different continents versatile professional successful track record tech b2b social impact consumer product strong experience working hootsuite sprout trackmaven skills salesforce adobe package indesign illustrator photoshop ms office word excel powerpoint keynote cloud based calendars diverse multicultural background dual citizenship american brazilian educated san francisco bay area switzerland salesforce adobe package indesign illustrator photoshop ms office word excel powerpoint keynote experience public relations intern 082017 092017 company name city state media relations un global compact house management unga week 091822 unga week september 1822 managed media coverage relations media outlets bloomberg robin blumenthal economist matthew hoffman reuters laura colby worked house un global compact assistance public relations agency golin harris managed email press releases agenda unga week head communications un global compact toby usnik creative process tags pictures hashtags topics twitter unga week trending topic three consecutive days new york city inside un building day speakers al gore prime minister shinzo abe worked coordination un security clearance reporters photographers videographers managed camera positioning media green room managed media overview details unga media interview schedule overview event 072017 current company name city state digital marketing manage social media platforms including twitter instagram facebook using social media optimization software hootsuite sprout trackmaven using html code peer space software website upkeep including limited client purchases room event booking customer relations scheduling planned intimate unique airbnb experiences mini concerts twice month event space logistics extremely detailed oriented member booking calendar cowering part business detail experience using google calendar evernote events art gallery part cowork space marketing intern 102017 042017 company name city state digital marketing researched cross border ecommerce solutions asia americas tolocal could act facilitator back end erp enterprise resource product three continents used sales force connect data customer relations management website produce memos potential ecommerce business solutions clients asia americas used hootsuite sprout stemdefining strategies maximize clickthrough rate ctr increase reach add followers promote engagement tolocals social media platforms including facebook instagram twitter weber shandwick digital media intern 062017 122017 company name city state part social media team napster south america honda south america responsible generating content social media platforms generated data track trends related hondas brand social media using metrics including limited retweets likes comments kept daily mailing lists order interactions relation retweets likes responses key industry digital influencers latam increased hondas social media platforms increased client exposure followers managed consumer research napster weekly mailing list upkeep education training 2019 university san francisco media 34 bachelors fine arts 2019 communication university san francisco city state high school diploma 2013 american school recife city brazil 2012 img academy city state 2009 american school leysin city switzerland languages native speaker english portuguese fluent spanish conversational french fluent portuguese english spanish conversational french skills adobe photoshop ad art agency basic bloomberg business processes business solutions concept consulting content cooking client clients customer relations ecommerce email english erp conversational french html illustrator indesign logistics mailing managing marketing market media relations excel ms office powerpoint word enterprise newsletters optimization camera portuguese positioning press releases pr prime minister coding promotion public relations speaker recording research reuters sales san scheduling security clearance social media platforms fluent spanish spanish strategic teamwork unique video website web content

DIGITAL-MEDIA

consultant summary resourceful marketing manager accomplished aspects program project management contentcollateral development webonline marketing including web development design social media sem selfstarter skilled analyzing market trends customerstakeholder needs develop manage highlyeffective programs campaigns team player strong ability communicate effectively technology business audiences highlights web marketing product marketing event marketing marketing corporate communications web content design creativecollateral design development management japanese localization accomplishments organized coproduced japans first largescale multimedia event digital bein tokyo 95 collaborating verbum inc idg japan delivered short keynote event japan translated “ legal care software ” daniel remer “ jaws maui ” charles lyon successfully published japan wrote published articles publications us japan increased company revenue 3 million oem marketing programs account management go 3com experience consultant 062001 current company name city state consulted firms including customers matter panasonic usa vs technologies uniforce sales engineering services included programproject management market research event manage website design development contentcollateral development management event management public relations japanese localization management successfully launched new company website raised companys visibility market uniforce sales engineering developing architecture ui content managing backend development agency business development director 032012 042013 company name city state successfully opened companys first operation us identified developed evaluated business development marketing strategies based company objectives market trends successfully raised company visibility increased sales 70 marketing programs developing new english website including architecture content ui php pages us business development manager 102006 072008 company name city state developed implemented business development marketing strategies machine vision products successfully established visibility market events ads updating company website director north asia marketing 101999 062001 company name city state developed budgeted implemented marketing plans china japan korea managed japanese localization company website successfully supported country managers channel partners exceeding revenue goals marketing programs consultant 011993 101999 company name city state consulted firms including sybase sap claris apple fractal design corel national semiconductor j dun bradstreet j pacbell intelligard emc services included programproject development management account management event management public relations corporate communications collateral design development production japanese localization successfully assisted pacbell rolling new dsl marketing campaign setting telemarketing infrastructure successfully launched corporate identityat press events national semiconductor japan successfully managed product launch event dun bradstreet japan identified successfully recruited channel partners fractal design successfully launched new products japan variety events programs including localization sybase japan oem program manager 011991 011992 company name city state developed managed marketing strategies programs oem prospect successfully sold oem licenses 3 prospects increased company revenue 3 million assisted japanese localization presentation manual japan marketing manager product manager 051988 081991 company name city state successfully launched 3 open macintosh developing implementing mrd integrated marketing plans product manager collaborating japan country manager japan business development developed managed marketing programs channel partners oems successfully assisted country manager selling 3 million oem license successfully assisted ceo identifying recruiting first ceo 3com japan education bachelor business english literature aoyama gakuin university city japan business english literature marketing principles technical marketing market research html uc berkeley extension ca public relations event management san jose su extension ca web design adobe cs css javascript business law accounting foothill de anza jc ca skills contentcollateralweb design adobe creative suite html css javascript php client ms office japanese linguistics localization sdl tool

CONSULTANT

intern summary motivated responsible personal trainer extensive training fitness nutrition health education highlights cpr first aid certified lifeguard training fitness equipment operation body mass index bmi knowledge fitness assessments customeroriented understanding body fat tables bmi excellent sales skills understanding human anatomy aed certification fitness equipment expertise experience intern 032013 102013 company name develop coordinate fitness wellness programs services supervise fitness wellness workers fitness instructors recreation workers nutritionists health educators conduct facilitate training sessions seminars wellness fitness staff develop fitness wellness classes yoga aerobics weightlifting aquatics ensuring diversity class offerings maintain wellness fitnessrelated schedules records reports manage oversee fitness recreation facilities ensuring safe clean facilities equipment operate instruct others proper operation fitness equipment weight machines exercise bicycles benches hand weights fitness assessment devices organize oversee health screenings flu mammography blood pressure cholesterol screenings teach fitness classes improve strength flexibility cardiovascular conditioning general fitness participants maintain arrange maintenance fitness equipment facilities track attendance participation performance data related wellness events observe participants inform corrective measures necessary skill improvement instruct participants maintaining exertion levels maximize benefits exercise routines offer alternatives classes accommodate different levels fitness plan routines choose appropriate music choose different movements set muscles depending participants capabilities limitations teach proper breathing techniques used physical exertion evaluate individuals abilities needs physical conditions develop suitable training programs meet special requirements monitor participants progress adapt programs needed explain enforce safety rules regulations governing sports recreational activities use exercise equipment advise clients proper clothing shoes maintain fitness equipment teach demonstrate use gymnastic training equipment trampolines weights plan physical education programs promote development participants physical attributes social skills fitness specialist 112012 102013 company name manage oversee fitness recreation facilities ensuring safe clean facilities equipment operate instruct others proper operation fitness equipment weight machines exercise bicycles benches hand weights fitness assessment devices maintain arrange maintenance fitness equipment facilities sports recreational assistant 112012 102013 greet new arrivals activities introducing participants explaining facility rules encouraging participation officiate sporting events games competitions maintain standards play ensure game rules observed judge performances sporting competitions order award points impose scoring penalties determine results inspect sporting equipment andor examine participants order ensure compliance event safety regulations keep track event times including race times elapsed time game segments starting stopping play necessary signal participants officials make aware infractions otherwise regulate play competition verify scoring calculations competition winners announced resolve claims rule infractions complaints participants assess necessary penalties according regulations start races competitions teach explain rules regulations governing specific sport verify credentials participants sporting events make qualifying determinations starting order handicap number confer sporting officials coaches players facility managers order provide information coordinate activities discuss problems report regulating organizations regarding sporting activities complaints made actions taken needed fines disciplinary actions compile scores athletic records direct participants assigned areas starting blocks penalty areas research study players teams order anticipate issues might arise future engagements 022013 072013 company name confer customers telephone person provide information products services take enter orders cancel accounts obtain details complaints keep records customer interactions transactions recording details inquiries complaints comments well actions taken check ensure appropriate changes made resolve customers problems determine charges services requested collect deposits payments arrange billing refer unresolved customer grievances designated departments investigation recommend improvements products packaging shipping service billing methods procedures prevent future problems greet customers ascertain customer wants needs describe merchandise explain use operation care merchandise customers recommend select help locate obtain merchandise based customer needs desires compute sales prices total purchases receive process cash credit payment answer questions regarding store merchandise prepare sales slips sales contracts maintain records related sales prepare merchandise purchase rental watch recognize security risks thefts know prevent handle situations inventory stock requisition new stock ticket arrange display merchandise promote sales exchange merchandise customers accept returns clean shelves counters tables help customers try fit merchandise estimate quantity cost merchandise required paint floor covering advise patients treatments foot care techniques necessary prevention future problems prepare inserts heel pads lifts casts customers feet measure customers fitand discuss type footwear made recommending details leather quality education high school diploma jun 2008 jay robinson high school concord north carolina united states weight training physical education competed high school basketball varsity competed track field dec 2015 belmont abbey college belmont north carolina united states gpa gpa 35 gpa 35 world instructor training school charlotte nc united states jun 2013aug 2013 passed practical written exam certified personal training certification certifications programming muscular fitness machines programming muscular fitness free weights alternative training techniques flexibility training cpr certified aed certified first aid certified skills benefits billing contracts cpr certified credit clients first aid inventory exchange packaging paint programming progress quality record keeping recording research safety sales seminars shipping tables telephone training programs type written composition

FITNESS

vice president information technology executive profile performancedriven executive experienced building technology organizations make strategic partner company creates competitive advantages capability scale leveraging bestinclass infrastructures highly experienced building improving turning around organizations skill highlights strategy management project management business intelligence cloud computing sox hipaa glba team building enterprise platforms business continuity disaster recovery budgetingcost control infrastructure professional experience vice president information technology november 2012 current company name city state represent information technology member senior leadership team oversight tactical strategic aspects corporate systems manage lead sixperson team oversees infrastructure business intelligence operations one largest united ways nation 38m revenue responsible 1m annual budget including staffing operations purchasing vendor management emphasis cost savings valuebased solutions engineered strategic evolution salesforce crm implementation email marketing event registration credit card purchasing volunteer management systems designed executed portion corporate headquarters move new 64000 sq ft building zero downtime oversaw creation dedicated business intelligence group structured development environment strategic support crm data warehouse financial reporting systems technology engineering support 211 call center processes 100000 150000 calls per year 50 colorados statewide 211 calls recovered tens thousands dollars per year consolidating renegotiating contracts implementing infrastructure lifecycle management standardizing pc server os images utilizing refurbished equipment implementing virtualization technologies implemented companys first comprehensive monitoring metrics application network server availabilityperformance responsible mission critical support computer network telecom infrastructure including 175 windows 78 workstations 35 windows 20082012 servers team maintains 999 uptime mission critical hardware software platforms director infrastructure march 2008 november 2012 company name city state directly responsible mission critical support computer network telecom infrastructure including 800 windows xpwindows 7 workstations 160 windows 20032008 servers 28 treatment centers five operations offices two colocation facilities strategic technical lead built manage backup eight person team including network engineer system administrator help desk manager support specialists responsible new hire terminate activities staff scheduling mentoring reviews consistent record delivering major projects time budget including integrations newly acquired treatment centers new treatment center builds treatment center moves colocation deployment colocation relocation maintain 999 uptime network infrastructure using mpls wan vpn internet redundancy maintain 999 uptime server infrastructure using high availability software citrix doubletake hardware raid ups hot spares support company treatment planning systems record verify systems email infrastructure servers designed deployed tested companys first business continuitydisaster recovery infrastructure core billing financial infrastructure systems implemented companys first comprehensive monitoring network server power temperature health using apc hp solarwinds monitoring tools responsible 2m opex 2m capex budgets including staffing hardware software purchasing telecom bcdr travel responsible compliance hipaa pci regulations designed infrastructure complaint sox regulations future recovered 100000yr consolidating billing vendors renegotiating contracts implementing infrastructure lifecycle management standardizing pc server os images modeling vmwarebased virtualization coordinate manage communications business operations corporate developed first standardized project templates treatment center integrations new treatment center builds team responsible closing 800 support tickets per month manager operations windows october 2006 march 2008 company name city state managed eleven person team help desk technicians system administrators system engineers system architects responsible new hire terminate activities staff scheduling mentoring reviews directly responsible mission critical support windowsbased computer infrastructure including 625 windows xp2000 workstations 80 windows 20032000 servers maintained 999 uptime entire windows server infrastructure including satellite control systems imagery production systems email communications servers file document management servers consistent record major itdependent projects delivered time budget including mission critical satellite control systems imagery production systems office moves responsible windows budget planning including staffing hardware software purchasing infrastructure travel ensured stable environment standardizing processes procedures maintaining detailed documentation systems coordinated communications business operations corporate windows projects member management team responsible strategic direction corporate initiatives team responsible closing 500 support tickets per month manager networking systems support september 1999 october 2006 company name city state managed eight person team help desk engineers network administrators network engineers telecommunications administrators directly responsible mission critical support wan lan 300 windows 2000xp workstations 85 windows 20002003 servers maintained 999 uptime entire network communications systems including realtime trading systems wire systems numerous financial systems responsible 15m annual budget including staffing purchasing infrastructure drbc telecommunications colocation primary decisionmaker corporate hardware software standards direct backup upgrade maintenance policiesprocedures coordinate associated vendor management consistent record major itdependent projects delivered time budget including office moves subsidiary acquisition divestiture network redesign software deployment decreased annual budget least 50k year 20032006 versed compliance sarbanesoxley grammleachbliley act handson experience aspects disaster recoverybusiness continuity planning including design documentation testing system administrator march 1996 september 1999 company name city state solely responsible mission critical support 400 windows 9598 workstations 30 windows nt 40 servers multimillion dollar mortgage broker offices 3 states engineer frame relaybased wan tcpipbased ethernet lans motorola adtran csudsus xyplex ascend routers experience also included ras seagate backup exec disaster recovery administrator corporate internet email server microsoft exchange corporate internet intranet sites microsoft iis thin client host server citrix taught corporate training classes microsoft office microsoft windows internet usage new employees developed software training manuals enduser support materials designed ground scaleable windows nt domain corporate websites intranet site developed implemented turnkey rollout plan onsite hardware software installations new franchise offices inside sales representative june 1994 march 1996 company name city state education mba dec 2007 university massachusetts city state bs real estate may 1994 arizona state university city state certifications training denver peak academy lean process improvement black belt harvard managementor leadership management 12 courses microsoft certified systems engineer mcse microsoft certified systems administrator mcsa cisco certified network associate ccna citrix certified administrator cca technical skills software active directory microsoft exchange hp insight manager emc avamar symantec ghost languard network security scanner voltage email encryption websense quest archive manager ms project symantec backup exec microsoft iis sharepoint ca arcserve barracuda spam firewall blackberry enterprise server sophos antivirus trend micro antivirus bradford networks network sentry vmware hyperv barracuda backup barracuda web filter cisco call manager cisco uccx exact target cvent hardware networking cisco firewalls cisco routers cisco switches checkpoint firewalls hp procurve switches meraki wifi cisco wifi hp proliant dell poweredge

INFORMATION-TECHNOLOGY

director finance skills leadershipcommunication skills business operations organization budgeting expertise administrative skills account management project management product development client account management selfmotivated customeroriented work history company name company name experience director finance jan 2017 current company name city state responsible direction finance division hsc shared services currently supervise team three supervisors six accountants unit business manager intermediate oct 2011 feb 2017 company name city state responsible managing business operations department coordinating flow information within office facility cores throughout membership acted office manager coordinating work secretarial clerical support staff liaison university departments including personnel affirmative action payroll purchasing physical plant maintained expenditures prepared financial records operating budgets approved payments interviewed hired trained directed clerical support staff worked directly development grant contract proposals unit business manager apr 2010 sep 2010 company name city state processed payroll records maintained employee leave records entered purchase requisitions equipment supplies reallocated procurement card expenditures arranged travel itineraries center director well guest speakers internal external advisory board members small grant awardees prepared reimbursements honorarium payments agendas minutes various center meetings provided tier one computer technology support maintained software hardware records composed routine correspondence formatted manuscripts publications accordance editors preferred style program assistant senior oct 2007 apr 2010 company name city state assisted center director arranging meetings booking travel submitting travel reimbursements coordinating calendar answering telephone calls composing routine correspondence formatting manuscripts publications accordance editors preferred style provided support center processing hourly payroll records maintaining employee leave records entering purchase requisitions equipment supplies reallocating procurement card expenditures openingsorting mail copying materials answeringrouting telephone calls arranging travel itineraries guest speakers preparing reimbursements honorarium payments preparing agendas minutes various center meetings providing tier one computer technology support maintaining software hardware records duties required staff andor center members service delivery coordinator jan 2006 jan 2007 company name city state originally hired centralized order entry coe department entering new orders changes existing business customers internetand telephone services also responsible training new employees department company reorganized coe department dissolved transferred billing department billing department worked directly customers answer questions andor resolve complaints teacherteachers aid jan 2004 jan 2007 company name city state telephone 814 2744877 taught microsoft office products excel word access outlook windows wilton cake decorating adult education classes secretaryowner jan 2000 jan 2008 company name city state responsible receiving tracking accounts receivable accounts payable financial reports taxes using quick books computer software also responsible contracting necessary services repairs customer relations managerial paperwork aspects business owneroperator jan 1997 jan 2004 company name city state responsible aspects daily operations business set computer system maintained records quick books software also responsible ordering maintaining merchandising inventory deposits customer relations employee scheduling payroll financial aspects including financial reports taxes secretarystate network liaison jan 1996 jan 1997 company name city state responsible secretarial duties including docketing court cases filing receiving telephone calls client correspondence client relations appointed liaison setting county wide computers new state wide computer system secretary jan 1991 jan 1996 company name city state responsible ordering maintaining inventory supply levels tracking employee benefit time scheduling business appointments receiving telephone calls issuing personnel reports general secretarial duties executive secretary jan 1990 jan 1991 company name city state responsible billing tracking accounts receivable scheduling business appointments setting maintaining office computers office correspondence designing implementing promotional materials microfilming maintaining organization office documents payroll accounts payable functions education training basic business courses accounting ii french ii college prep english june 1988 liberty high school city state computer technology accounting september 1990 west virginia business college organizational leadership learning leadership organizational development may 2017 university louisville organizational leadership learning leadership organizational development cum laude masters degree higher education administration 2018 university louisville higher education administration skills accounting accounting accounts payable accounts receivable basic billing budgets business operations clerical hardware copying client client relations customer relations designing direction english filing finance financial financial reports french inventory director sorting mail managerial managing materials meetings merchandising access excel office microsoft office products outlook windows word office manager order entry payroll personnel procurement promotional materials proposals publications purchase requisitions purchasing quick books receiving repairs routing scheduling secretarial taxes telephone arranging travel

FINANCE

designer summary designer 15 years product design manufacturing exhibit design visual merchandising comprehensive management logistics experience thrives dynamically changing environments highlights design processing expertise proficient autocad adobe photoshop concept development product specifications color material application strong leader proficient furniture systems vendor sourcing knowledgeable quality control standards procurement specialist dedication product quality compliance gmps accomplishments planned directed coordinated assigned manpower efficiently meet production requirements experience 032014 112015 designer company name city state design built custom furniture clients initial conceptual idea create cad drawings approval create estimate pricing provide finish samples fabrics cuttings approval creates reviews modifies specification documentation including approval drawings supplier drawings specifications responsible correct building finishing product designed completed key projects time budget high level accuracy reviewed production orders schedules delivery dates inventory levels determine product availability established adjusted work procedures meet production schedules supervised production schedules production quality time delivery 022006 032014 senior production manager company name city state management production team responsible price quotations custom quotes formations product line also responsible accurate generation order acknowledgment related approval drawings necessary review launch standard product line worked closely rd department assisting necessary development new products created reviewed modified specification documentation including approval drawings supplier drawings specifications mas 200 system e2 shoptec system reviewed maintained pricing formations product line meeting directly owners evaluate valueengineering concepts options developed evaluated maintained quality vendors products prepared analysis new designs overall feasibility possible incorporation standard line products responsible oversee supervise team production products verifying proper assembly techniques finishes upholstery development necessary implementation communicated instructed sales assure smooth flow information throughout production process maintained average turnaround custom quotes estimates assisted daily questions issues related custom work andor engineering orders respective department supervisors necessary authorized fulfillment requests repairs orders returnscancellation discounts interacted managers solvediscuss issues concerns updates projects deadlines demands 062004 112005 project manager company name city state space furniture planning design capabilities along strong organizational communication skills creation ffe color materials coordination drawings information disciplines providing design support completion execution design projects space planning details specifications material palettes served single point contact project scheduling changes monitored team progress enforced deadlines drafted action plans led meetings department executives review project status proposed changes defined project deliverables monitored status tasks responsible small maintenance projects viceroy hotel santa monica education associate arts interior furniture design santa monica college city state certified interior designer bachelor laws llb contract universidade candido mendes city state brazil languages fluent portuguese english intermediate spanish skills autocad drafting 3d rendering material board communication skills conceptual design material organizational

DESIGNER

sales associte professional summary dedicated motivated maintain customer satisfaction contribute company success skilled committed addressing customer concerns speed accuracy professionalism customer service representative maintains high level professionalism patience efficiency minimize customer dissatisfaction increase customer loyalty core qualifications sap active listening skills certified forklift operator quick learner strategic thinker experience 102016 current sales associte company name city state received processed cash credit payments instore purchases placed special merchandise orders customers shared product knowledge customers making personal recommendations worked team member provide highest level service customers maintained friendly professional customer interactions helped customers apply store credit card met incoming customers provided immediate assistance completed purchases cash credit debit payment methods answered incoming telephone calls professional knowledgeable responses ​ 032015 102016 warehouse company name city state ambassador help train new hires stow items amazon standards stower put items shelves need put sold customers sent fulfillment center picker pick items shelves shipped customers receive take items boxes delivered place totes stowed shelves iol inventory odd locations hunt items stowed wrong brought wrong needs put stowers destroy trained log destroy items expired broken returned customer also donations given local organizations need 102014 032015 warehouse company name city state worked temporary agency inside amazon llc stower put items shelves need put sold customers sent fulfillment centers also coach temporary agency 3 month coached new hires peak season thanksgiving christmas holidays also give back feedback quality productivity also watch stowers work see could better trained barriers problems running working report back supervisor 082014 092014 customer service company name city state call center bank america provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashion deposit section answer calls customer calls concerning banks accounts making transfers balance inquires travel flags inquires customer 092013 082014 courier company name city state pick deliver parts state wide trucks heavy machinery 082012 082013 barn assistant company name city state worked foals two years old keeping social teaching manners lead stand brushed clipped helped adjust standing farrier vet care many things show horses must learn accept begin show careers prepared horses grooming braiding horse shows also transported horses vet barns show grounds 042011 072012 cashier company name city state took phone orders shipped products customers assessed customer needs responded questions cleaned straightened work area operated cash register proficiency provided professional courteous service times greeted customers promptly responded questions counted balanced cashier drawers 042008 062008 cycle counter company name city state used sap preformed cycle counting inventory control fixed discrepancies found daily counts sap system 032008 042011 assistant trainer company name city state helped train care aqha horses show sale showed horses clients florida georgia north south carolina aqha shows transported horses vet show grounds barns lived premises responsible checking horses day night 102000 122007 procurement associate company name city state equipment operator working compaction presses conveyor furnaces set new process supervision plant manager shipping receiving shipping clerk pulling inventory packing shipping product customers per sales orders receiving clerk received shipments divisions check packing lists entered sap placed inventory logistic procurement used sap software issue purchase orders manufacturing supplies issued manufacturing work orders coordinating sales department placed orders product bought different divisions within corporation inventoried used manufacturing 041998 102000 kennel worker company name city state conducted physical exams routine health care procedures managed shelter animals arranging adoption euthanasia confiscated animals adhered high standards safety cleanliness professionalism assisted veterinarians examining animals restrained animals veterinary procedures worked two years kennel worker odd jobs evaluated animals brought control officers public education 1998 high school diploma lugoff elgin high school city state skills agency balance call center cash register cashier coach clients customer service cycle counting equipment operator fashion forklift operator inventory inventory control listening machinery strong organizational skills peak pick procurement quality quick learner receiving safety sales sap shipping strategic supervisor supervision teaching phone

SALES

hr manager skill highlights hr skills hr department startup three new organization startups employment law fmlaadaeeowc mediation advocacy hr policies procedures staff recruitment retention salary negotiations employee relations benefits administration unemployment administration workers compensation administration orientation onboarding hris technologies training development performance management organizational development hr programproject management hris applications lawson paychex kronos adp ms office word excel powerpoint publisher access visio outlook professional experience hr manager jan 2015 current company name city state manage human resource function ecycles corporate office well fulfillment data center consisting benefits compensation administration payroll employee relations policy compliance recruitment key results foster associateoriented culture emphasizes continuous improvement team work high performance quality ensure organizational conformation applicable hr related regulations statutes well organizational procedures policies implement hr programs policies needed organization identify evaluate resolve human relations employee morale work performance organizational productivity concerns develop staffing strategies implement programs plans identify cultivate effective appropriate sources employees job levels create assist creation associate training organizational development programs develop manage annual associate review process insure regional staff included corporate activities feel like part team responsible human resource management systems provide staff management essential reporting information order help managing associate resources recruit retain top quality associates department includes recruiting nationally cases executive level create assist creation compensation plans employee benefit administration consisting health dental vision vstd vltd 401k successful reducing health benefit expected increase 46 5 first month organization sr hr manager jan 2013 jan 2015 company name city state leader within hr operations team instrumental partnering local leadership corporate hr develop implement hr policies processes technology services aligned support companys strategic initiatives order successful startup key results coordinated efforts recruit hire 220 full time hourly associates 27 management level employees converting agency staff full time instrumental managing creating set hr business office included development personnel files new hire practices payroll hr reporting manage providing direction development hr develop hr delivery business continued grow strategic business partner site director well operations leaders support startup operations daytoday operations peak season planning staffing operations worked successfully local temporary agencies order staff peak volume consisted 1800 total associates delivering 3 million units black friday christmas influence hr strategy execute tactical direction facility within overall hr strategy ensure internal consistency hr policies procedures across multiple locations interact corporate hr team exempt staffing compensation benefits functional groups order support operations maintain knowledge hr policies procedures laws regulations industry trends developments ensure accurate information communicated throughout company develop work environment demonstrates fanatics core values provide strategic direction leadership development workforce planning initiatives within fulfillment center coach senior business leaders front line supervisors hr polices procedures best practices dealing employee relation issues poor performance attendance behavior conduct issues championed fun friendly approachable hr team professionals ensure integrity maintenance confidentiality personnel records accordance policies procedures applicable federal state laws improve hr service delivery line overall business performance expectations look ways innovate systems hr delivery people process technology manage hr function measurable objectives communicate bottom line impact hr delivery business hr director jan 2008 jan 2012 company name city state member executive team directly solely responsible providing situation appropriate policy compliant human resource support 2 separate business units community based nonprofit health care organization approximately 184 employees key results played key role ensuring successful merge five separate private physician practices one nonprofit organization structured implemented programs policies areas compensation structures benefits packages incentive compensation plans physician employment contracts fostered teamworkopendoor environment conducive positive dialogue across organization 85 overall employee satisfaction rating responsible maintaining staffing levels positions within health center consisted full time part time oncall staff negotiated 100 salary offers exempt nonexempt level successful recruitment physicians ceo coo cfo cmo various managers wrote employee manual covering issues including disciplinary procedures code conduct fmla attendance policies benefits information implemented employee satisfaction surveys presented results board directors introduced companys first formal performance review program developed job descriptions across levels categories shadowed interviewed employees construct accurate picture duties skills required position hr representative jan 2001 jan 2007 company name city state nations largest smallbox discount retailer fulfilled broad range hr generalist functions including recruiting administering benefits overseeing disciplinary action managing hr support staff key results trained management team interviewing techniques best practices conducted workshops oneonone coaching sessions contributed sound hiring decisions instrumental startup new 12 million sq ft state art distribution center hiring 400 plus employees within first year consisted part time full time temporary staff overseen moraleboosting programs including special events annual employee picnic attendance safety banquets etc increased employee satisfaction productivity investigated employee relation issues sexual harassment discrimination inappropriate conduct either hourly employees management staff responsible staffing hourly positions consisted maintaining 878 hourly employees among three shifts education bachelor business administration mount vernon nazarene university city state professional affiliations society human resource management shrm muskingum valley human resource management association skills ada adp art agency benefits benefits administration coach coaching conflict resolution continuous improvement contracts decision making delivery direction employee relations special events financial functional hiring hris human resource management human resource human resources hr human relations kronos lawson leadership leadership development law legal compliance director managing management reporting mediation access excel ms office office outlook powerpoint publisher win word negotiating negotiations organizational development organizational payroll peak performance management personnel policies problem solving processes profit implement programs project management quality quantitative analysis recruitment recruiting reporting safety sound staff development staffing strategy strategic structured surveys team work teamwork visio vision workshops

HR

digital media consultant summary dynamic resultsdriven outside sales territory manager 15 years successful new business development competitive market share expansion customer relationship development creativegoal oriented motivated team leader develops strong working relationshipsadapts well changing environment provides clear direction highlights successful sales revenue generation leadership team building experienced account management effective presentation skills operations management traininginstruction client relationscustomer service development adapt creating executing strategies accomplishments 200405 presidents club award recipient 2013 top five digital solutions media consultant working ny daily news started successful magazine publishing company 2004 distribution spanning far japan generated 500000 advertising revenue experience digital media consultant 112012 092014 company name city state achieved monthly sales goals vigorous marketing selling ny daily news digital solution products small midsized businesses maintained daily 2025 facetoface cold call regimen setup appointments perspective clients nyc northern nj areas provided clients multiservice solutions based insight marketing needs presented created custom presentations outlining details benefits based clients marketing needs goals developed implemented innovative marketing strategies reach sales goals strong knowledge internet sales marketing tool use social media successfully managed campaign execution according clients program goals manage existing client relationships continuously looking ways grow revenue across team accounts drove weekly pipeline development qualified daily meetings field key clients decision makers owner sales marketing director 062003 072011 company name city state responsible overall profitability ans multimedia inc setting publications overall direction including editorial marketing circulation advertising sales determined target market production modes planned organized directed controlled resources producing publication including setting budget allocating controlling costs successfully increased magazines production 5000 copies 60000 copies sold quarterly first 12 months production •responsible building advertising base 0 125 clients clients harleydavidson aprilla motorsports achieving annual gross sales 250000 advertising revenue •developed urban biker brand traditional nontradition marketing social media urban biker website sponsorships promotional materials •directed development advertising sales support marketing materials media kits email blast weekly newsletters •created promotional programs help meet sales objectives grow business •managed staff 3 graphic designers 6 freelance writers photographers fulltime sales staff 2 account managers major accounts manager 052007 062010 company name city state developed managed hotel vertical market simplex grinnell northern new jersey area responsible increasing hotel vertical market northern nj 25 achieved goals marketing selling life safety products new clients selling existing account base maintaining ambitious 25 call per day schedule conducted custom presentations new existing clients covered safety needs benefits new products sold test inspection services life safety systems along fire alarm monitoring security monitoring services provide solutions customers needs regarding security life safety surveyed customers business analyzed customers requirements recommend proper test inspection services meet nfpa codes customers needs compiled lists prospective customers use sales leads based information business directories sources effectively presented simplex grinnell product line services sales manager 092002 052007 company name city state responsible training managing 10 whole sale account managers parsippany nj office ensured account managers new date marketing materials loan rates weeklyscheduled trainings new account managers provided supervision needed account manager responsible developing new territories growing account base daily face face calling promoting benefits wachovia bank loan programs conducted presentations training loan products new seasoned mortgage loan officers conducted weekly sales meetings training ensuring working company standards provided coaching lacking sales numbers established sales objectives creating sales plans quota account representatives support regional objectives wrote designed produced weekly marketing material responsible directing managing sales activities branch increased loan sales 30 first 6 months reviewed loan agreements ensure complete accurate according policy conferred underwriters aid resolving mortgage application problems responsible performance development account managers territory sales manager 011997 092002 company name city state responsible leading team six drivers six presales agents covering south carolina northern georgia responsible ensuring edys product lines delivered customers managed 500 accounts coverage area two states tasked developing independent opportunities lead territory increasing 25 led team example promote winning attitude culture edys teamwork increased annual sales profit goals efficient management satisfaction customer needs within assigned territory two states oversaw daily operations front line sales team grocery side business annual sales 10 million managed reset schedules interviewing hiring training front line sales staff communicated daily team members assigned territory sales reps drivers warehouse ensure customer satisfaction timely delivery products meet handled customer request including providing promotion items flavor samples removal dated products store developed assigned accounts relative sales volume market share product distribution space allocation customer service education mba business management present new jersey institute technology city state united states relevant course work organizational behavior economics accounting bachelors degree marketing 2002 university south carolina city state united states concentration sport hospitality marketing skills leadership team building contract negotiation vendor relations customer satisfaction sales force proficient comfortable working windows applications effective sales training

DIGITAL-MEDIA

certified nurse assistant professional summary motivated individual highly effective communication skills well levelheaded health professional remains calm effective extremely difficult stressful situations seeking job medical field clinical position enable grow knowledgeable professional enhance current abilities skills general administrative experienced handling escalated phone calls ability operate multi line phone system front office knowledgegeneral reception skills proficient scheduling appointments collecting copays verifying insurance eligibility consent forms experience epic emr system proficient patientfocused care efficient reliable team player core competencies excellent telephone etiquettes skilled handling multiple tasks working pressure quick learner customer service assistance quality assurance experience knowledge medical terminology medical billing coding creative strong problem solver exceptional communication skills ms windows proficient medical terminology knowledge work history certified nurse assistant 042009 102012 company name – city state identifiesresponds critical changes patients reports rnlvn repositions patient maximum comfort hygiene measures gives general hygiene patients obtains patients selfreport pain taking vital signs reports nurse charts vital signs graphic observes patient signs discomfort makes frequent rounds answers call lights reports changes conditionbehavior patient prepares room admissiontransferdischarge box office aide 1 maintained accurate records patient care condition progress concerns monitored vital signs blood pressure pulse responded appropriately physical emotional developmental needs patients responded appropriately physical emotional developmental needs patients obtained information clients medical history drug history complaints allergies provided pre postoperative care maintained clean healthy safe environment performed clerical duties word processing data entry answering phones filing maintained sanitary residents program rooms performed procedures uses equipment delegated licensed professional including blood draws ekgs documents objective data routine aspects patient care reported unusual circumstances patients condition environment collects patient specimens data including vital signs inputoutput delegated measurements educated patients families infant care preparation healthy meals independent living adaptation disability illness provided comforting soothing environment took advantage opportunities continuing education quality assurance performance improvement activities monitored expiration medical supplies medications monitored expiration medical supplies medications box office aid 012007 082011 company name – city state alphabetical filing answer phone calls regarding performances ticketing assist customers questions performances office duties copying papers faxing packaging mail telephone interviewer answered average number calls per day addressing customer inquiries solving problems providing new product information greeted customers entering store ascertain customer wanted needed earned management trust serving key holder responsibly opening closing store politely assisted customers person via telephone provided elevated customer experience generate loyal clientèle effectively communicated supported sales marketing administrative teams daily basis handled daily heavy flow paperwork cooperated accounting departments invoicing shipping problems handled daily heavy flow paperwork cooperated accounting departments invoicing shipping problems assisted customers food selection inquiries order customization requests developed reputation efficient service provider high levels accuracy scored top 10 employees successful resolution issues investigated resolved customer inquiries complaints timely empathetic manner served main liaison customers management sales team managed wide variety customer service administrative tasks resolve customer issues quickly efficiently directed calls appropriate individuals departments built longterm customer relationships advised customers purchases promotions monitored cash drawers multiple checkout stations ensure adequate cash supply operated pos system itemize complete average number customer purchases asked openended questions assess customer needs learned referenced applied product knowledge information telephone interviewer 092005 052006 company name – city state survey interviewer bank america scion administer questionnaire written record responses verbatim computer entered data databases timely accurate manner obtained scanned documentation entered database produced monthly reports using advanced excel spreadsheet functions reviewed medical records completeness filed records alphabetic numeric order organized forms made photocopies filed records prepared correspondence reports reviewed updated client correspondence files scheduling database identified abnormal test results referred clinical laboratory scientist review properly calibrated adjusted malfunctioning equipment ensure precise test results education diploma medical assisting 2012 downey adult school city state medical terminology basic billing cpt icd9 coding blood drawsvenipuncture sterilization autoclaving coursework laboratory equipment calibration certified nurse assistantmedical core program 12 2011 cypress college city state general education prerequisites nursing program medical assistant diploma certified nurse assistant expires april 2013 american heart association healthcare provider bls cpr aed expires july 2014 nonviolent crisis intervention cpi expires december 2013 hipaaosha compliant microsoft word 2007keyboarding 37wpm n orange county regional occupational program certified nurse assistantmedical core program medical terminology medical abbreviations knowledge body systems basic anatomy physiology certifications medical assistant diploma certified nurse assistant american heart association healthcare provider bls cpr aed nonviolent crisis intervention cpi hipaaosha diploma skills basic billing charts ca copying cpi cpr cpt faxing filing graphic icd9 keyboarding medical terminology mail office microsoft word nursing packaging coding telephone phone written additional information additional information available shifts extended hours weekend assignments

ARTS

senior accountant professional summary talented senior accountant highly effective solving routine critical issues across operational levels specialize financial accounting skills microsoft ax dynamics general ledger accounting gaap proficiency recordkeeping account updates financial statement review erp enterprise resource planning software intuit quickbooks specialist accounts payable accounts receivable v look ups budget analysis account reconciliation specialist work history senior accountant company name city state 042016 current oversee general accounting processes intercompany financial reporting entities provide timely explanations variances actual results forecastsbudgets provide corrective action recommendations management responsible bank reconciliation 7 intercompanies prepare prepayment schedule apply monthly amortization generate month end entries prepayments accruals reconciliation reports balance sheet accounts work internal external auditors reviews audits ensure full cooperation compliance qualified requests ensure proper coding general ledger accounts submit wire transfers pay vendors intercompanies record new assets apply monthly depreciation assist implementation migration previous accounting software microsoft dynamics ax senior accountant company name city state created revenue expense account analysis implement migration manual automation systems general ledger responsible accounts payableaccounts receivable invoice processing payment responsible bank reconciliation production reconciliation various monthly reports using excel generate month end entries prepayments accruals develop maintain accruals schedules legal fees leases rent expense ensure proper coding general ledger accounts responsible paying invoices cutting checks senior accountant company name city state 062014 112014 generated accounts receivable invoices customers recorded customer payments recorded accounts payable invoices vendors applied payments vendors assisted month end closing entries accruals prepayments depreciation managed general ledger prepared reviewed journal entries quickbooks prepared bank reconciliations two bank accounts calculated bi annual royalties music artists managed travelling entertainments costs interacted customers followed payment discrepancies applied prompt payment approved music videos ultrarecords artists staff accountantfinancial analyst company name city state 042008 062014 global manufacturer brands labels headquartered hong kong completed accounts payableaccounts receivable invoice processing payment managed weekly accounts receivable accounts payable status meetings managed general ledger accounts assisted month end entries managed intercompany reconciliation month end various regions globally created account analysis reports account chart accounts commentary generated reports income statement balance sheet daily sales provided commentary assisted migration sun 5 accounting system dynamics ax accounting software assisted general ledger management multiple business units within company completed 2014 budget sml rpdi minnesota region presentation ceo filing check depositing sml ny office well travel entertainment control fullcharge bookkeeper company name city state 022006 032008 responsible following accounts payable processed invoices applied prompt payments vendors accounts receivable processed sales orders created invoices sent customer implemented entire quickbooks system including input vendors customers inventory adjustment entries generated bank deposits verified balance receipts researched resolved billing collections disputes generated income statement balance sheet reports skills general accounting accounting software accounting system accounts payable accounts receivable accruals automation balance sheet balance bank reconciliations bank reconciliation billing budgets budget bi filing financial reporting general ledger general ledger accounts inventory invoice processing legal meetings microsoft dynamics microsoft excel excel office microsoft powerpoint microsoft word migration month end closing peachtree pivot tables processes coding quickbooks sales sun sun 5 education bachelor arts business administration devry university city state 2006 business administration business information systems gpa 40 gpa 32 accounting

ACCOUNTANT

accountant summary experienced accounting professional proficient analytical problem solving abilities results oriented flexible rapidly changing environment skills microsoft office outlook accomplishments cmathmax0dcc0c experience 032015 072017 accountant company name city state processed daily corporate customer payments using cdk rental payments using tsd ran monthly customer statements responded followed customer inquiries processed daily cash journal entries responsible running monthly aging reports accounts payable department stores 102004 042015 accountant company name city state processed paid state city county tax returns processed yearly property tax returns researched responded customer sales department inquiries ran monthly customer statements reconciled balance sheet accounts processed monthly journal entries using agate specialized software helped monthend yearend closings created various requested excel reports 052000 042004 accounting manager company name city state supervised one staff accountant responsible timely balancing two accounting systems managed reconciliation balance sheet accounts processed paid monthly state county city tax returns accountable accounts payable area developed maintained various excel spreadsheets implemented oversaw system enhancements 021989 042000 accountant company name city state processed monthly financial statements reconciled balance sheet accounts processed paid monthly state county city tax returns researched responded customer inquiries regarding monthly statements implemented tested accounting system conversion education training associate applied science normandale community college city state skills accountant accounting systems accounting system accounts payable balance sheet conversion financial statements excel spreadsheets excel microsoft office outlook sales tax returns yearend

AUTOMOBILE

engineering assistant career focus full name kailie marie mahealani graciidis ambitious 20 year old also parttime student bellevue college desire work ocean one day also manage online company yet choose right majors towards goals summary skills ability make decisions solve problems ability work team structure attention detail balanced computer proficient dependable determined educated fast learner flexible friendly hardworking honest issue resolution interpersonal skills kind outgoing quick feet hands reliable strong verbal communication time management organized energetic computer proficient experience 062012 062013 engineering assistant company name city state stanbury electrical engineering built repaired chargers forklifts every two weeks new shipments came new old chargers repair put together next shipment came details position stanbury electrical engineering typed organized binders stating everything know chargers meetings potential buyers patiently carefully put stickers together sticker process stickers meaning logo chargers lined stickers completed gently put charger rendered technical drawings electrical systems specifications exceeded company standards monitored manufacture electrical devices operations ensure compliance safety protocols wrote protocols qualification documents test plans test reports quality assurance purposes continually improved methods procedures processes measurement documenting work techniques 082013 112013 receptionist company name city state receptionist – took calls wrote appointments etc cleaned – floors glass cases windows machinery vacuumed organized makeuphair display testdummy sparelated activities facialsnails 062014 102014 receptionist company name city state took calls wrote appointments etc cleaned floors glass cases windows machinery vacuumed organized makeuphair display testdummy sparelated activities facialsnails bigfoot java 24 hours took role normal barista 4am10am 10am4pm 4pm10pm well graveyard barista 10pm4am pulled doubles triples accidental 24 hour shift made highquality beverages also served bigfoot merchfoodgum cigarettes quickly efficiently rang sales neatly stocked organized merchandise included window display greeted talked every customer made sure happy end visit tried best remember customers drink whenever big line able drink ready time made window counted supplies store every day beginning shift ensure nothing missing miscounted took costco orders delivered fooddrink supplies covered emergencyshifts someone unable make stand day trained new baristas needed 012015 062015 company name daytime nanny date night nanny still works schedule need emergency nanny ill started either 7am 10am ended either 7pm later date night two little boys ryan age 2 nathan age 5 way work kelly would drop nathan preschool would watchcare ryan 1130 got ready get car go pick big brother school bellevue way got back picking nathan would feed lunch made dinner made sure good hygiene werent allowed much screen time television online games etc mostly critical thinking activities reading writing art played active games took parks seattle north bend bellevue issaquah put boys sleep night watched house fed cat went long vacations cleaned house every visit education coursework 2014 high school diploma mount si high school city state bellevue college eastgate bellevue wa current freshman skills art attention detail interpersonal skills critical thinking dependable electrical engineering electrical systems forklifts java logo machinery meetings windows window works next pick processes protocols quality quality assurance quick fast learner reading safety sales television time management

ENGINEERING

budget finance specialist senior summary dynamic finance professional strong background aspects accounting financial management successful managing multiple assignments meeting tight deadlines highlights financial analysis complex problem solving financial reporting expert account reconciliation selfmotivated professional revenueexpenses management ufars superior time management peoplesoft expert bookkeeping sapms office suite excel budgeting expert business process improvement school finances accomplishments promoted senior role added responsibility managing 3person team budgetfinance specialists 1 senior account clerk successfully managed aging invoices reducing number invoices 900 invoices less 200 work flow within 2 days improved cost efficiency school districts travel system awarded 5star customer service recognizing outstanding customer service “ goes beyond normal duties ” acknowledging consistent dedication support clients colleagues successfully trained account clerks secretaries using sap experience company name october 2007 current budget finance specialist senior city state cosupervise colead activities team 3 budget finance specialists 1 account clerk cadre responsible training new team members giving work direction team members lead team fiscal budgeting process ensure fiscal responsibility throughout key areas organization reviewing strengthening efficiencies financial controls conducting budget analysis strategic planning aid daily business decisions train advice school officials administrators use public funds donations ensure compliance transparency create financial reports documents guide complete annual budgeting process upcoming school year support organizational objectives manage 144 funded project accounts donations generate nearly 125 million revenue annually responsible creating accounts managing revenue expenses carry unspent money one year next communicating appropriate use funding recipients manage financial record 25 schoolsprovide financial analysis financial planning budget oversight principals order effectively make daily operation annual budgeting decisions train clerks principals appropriate usage public funds financial management system sap ufars coding oversee position control resolve questions budget financial technical transactions work closely human resources regarding positions salary confidential employee information work closely procurement approving preparing requisitions po accounts payable resolving payment processing issues improved cost efficiency school districts travel system ensuring accuracy budget coding budget availability authorization company name july 2006 october 2007 accounting specialist iii city state responsible daily accounting transactions trust fee unit including processing payments sent trust clients diligently monitored accounts worked closely internal team members external stakeholders reduce account delinquency utilizing quick decisive analytical thinking extensive research produced daily business transactions monthly financial reports analysis upper management audit aid crucial daily banking operations awarded 5star customer service award 2007recognized outstanding customer service goes beyond normal duties acknowledged consistent dedication support clients colleagues company name september 2005 july 2006 loan analystcustomer service representative city state reviewed analyzed financial documents loan applications home loans verified compliance federal requirements ensured conformity wells fargo funding investor requirements conducted extensive research support loan decisions resolved complex issues developed house expertise aboveaverage knowledge tax penalties fine print liabilities crucial proper loan administration regarded thorough courteous professional peers clients known consistent delivery highlevel customer support particularly challenging loan applications education 2015 supervisor training city state university wisconsin 2005 bachelor science business administrationfinance city state business administrationfinance skills accounting financial audit general ledger ap purchasing quickbook finance budgeting forecasting financial analysis planning revenueexpenses management financial control process improvement technical presentations people skills customer service oriented resultoriented goal driven attention detail flexible selfmotivated problem solver team player dependable initiative dedicated honest passionate multitask

FINANCE

master data manager experience master data manager 012019 current company name – city state aligning 100 supply chainrelated master data attributes ensure following guidelines met data stewardship appropriate business units ownership established validate appropriate values definitions impact documentation master data fields data quality applicable controls set conjecture ensure proactive approach taken new master data additionally rpa process planned phase 2 automate structured data entry maintenance data integritydata warehousing structure business logic ensure boms data relationships accessible built asset business additionally data sync sop established gs1 standardization reporting automate data quality reporting executive staff ensure 998 compliance adhered throughout organization additionally provide adhoc tools business leverage clean data cubes data governance committee oversee executive strategy institutional master data commit trusted accurate structured meaningful master data engaging applicable stakeholders promote data governance data architect data stewardship data security data governance committee oversees framework complex supply chain manufacturing operations director information technology 012017 012019 company name – city state supply chain management warehouse 3pl food services served corporate project manager overseeing implementations wms erp qms cmms infrastructure responsibilities included progress reporting budget control task delegation plan creation vendor coordination etc developed range documents performed project selection tasks workflow process maps system integration documents infrastructure topology organizational policies gdpr uat gap analysis best fit models user training manuals deployed managed bi products leverage companywide data decisionmakers proactive analysis realtime resource planning utilizing ssrspowerbi analyze sets data across multiple databases automate valueadd reporting 3pl clients visualize kpis thru organization create workflows document automation create alerts various business units launched highperformance data warehouses virtual machines store integrate analyze report enterprise data array ssas cubes deployed allow enduser adhoc tabular reports additionally complex network interfaces 6 enterprise systems 4 sql databases 1 oracle database enterprise systems file server exchange edi etc implemented support etl process executing infrastructure refresh 200000 sqft industrialproduction facility deployment includes array 15 switches 1000 cable runs racking 100 ap 300 cameras nvrs controllers creating floor plans topology documents controlled 2mm budget shortterm longterm strategies capex justification across business including selecting negotiating vendors promoting operational process improvement instituting best practices developing roadmaps strategic plans track reduce spend 250k renegotiating vendor contracts consolidating cloud services implementing automation tools upgrading legacy systems responsible team professionals vendors assigned corporate local office systems including erp wms logistics systems data centers servers storage pcs mobile devices bdr telecom help desk reduced service desks response time resolution time increasing knowledge base reducing reoccurring tickets 50 information technology governance steering committee itgsc reporting directly board directors itgsc provided strategic direction aligning projects shareholder interest longterm targets overseeing committee crossfunctional team guided 12 business units across operations sales manufacturing additionally itgsc aided risk management business continuity organizational sops natjan solutions facility management retail medical grocery sectors information technology analytics manager 012014 012017 implemented process within external erp portal monetize 1000s vendors generate lean revenue based financial operational data analysis program estimated bring 325000 first year 8 increase margin created adhoc scheduled bi powerbissrs reports visualize critical client metrics reports internal performance kpis operational resource planning asset revenue forecasting pl summaries expense budgets etc spearheaded national rfp bids multimilliondollar procurement deals several fortune 500 retail medical education companies tasks included sales analysis margin analysis multivariable pricing structures vendor acquisition developing process flow establishing kpi reporting clientele internal use designed adhoc sql views stored proceduresand reports address companywide data analysis modeling utilized advanced vba programming automation software manage two billing systems saving estimated 75000 salary expenses 2015 translating 40 reduction departmental spending reported wide array kpis operations sales accounting vendors via dashboardstyle bissrs reports coo cfo vice president sales account manager use overhauled company technology onpremise systems array cloud solutions including replacing hardware migrating servers databases renovation saves 108000 per year provides longterm scalability 012015 012017 company name – city state cofounded indoor hydroponic farming company south jersey bringing hyperlocal product camden philadelphia region hgf generated 100k first year via strategic relationship premier food management service philadelphia local restaurants farmers markets whole foods retail chain sales operations planning sop sop team managed bidirectional interactions sales marketing production finance sop committee oversaw finished goods inventory controls marketing vs financial targets raw material supplier management logistics human capital planning additionally benchmarks product mix sku management forecast vs demand vs actual alignment operations oversaw general operations farm including assigning daytoday jobs tracking yield results establishing daily work schedules tracking transplantingharvesting schedules automation systems implemented array sensors control environmental nutrient levels utilizing data automation systems drove automated ph balancing nutrient leveling temperature control ventilation systems established strong exceptionbased manufacturing operation finance oversaw aspects financial responsibilities including establishing point sales systems pl reports budgeting opex capex schedules coordinating lenders insurance institutions annual tax reports sops instituted standard operating procedures ensure quality standards maintained product consistency maintained work history master data manager 012019 current company name – city state aligning 100 supply chainrelated master data attributes ensure following guidelines met data stewardship appropriate business units ownership established validate appropriate values definitions impact documentation master data fields data quality applicable controls set conjecture ensure proactive approach taken new master data additionally rpa process planned phase 2 automate structured data entry maintenance data integritydata warehousing structure business logic ensure boms data relationships accessible built asset business additionally data sync sop established gs1 standardization reporting automate data quality reporting executive staff ensure 998 compliance adhered throughout organization additionally provide adhoc tools business leverage clean data cubes data governance committee oversee executive strategy institutional master data commit trusted accurate structured meaningful master data engaging applicable stakeholders promote data governance data architect data stewardship data security data governance committee oversees framework complex supply chain manufacturing operations director information technology 012017 012019 company name – city state supply chain management warehouse 3pl food services served corporate project manager overseeing implementations wms erp qms cmms infrastructure responsibilities included progress reporting budget control task delegation plan creation vendor coordination etc developed range documents performed project selection tasks workflow process maps system integration documents infrastructure topology organizational policies gdpr uat gap analysis best fit models user training manuals deployed managed bi products leverage companywide data decisionmakers proactive analysis realtime resource planning utilizing ssrspowerbi analyze sets data across multiple databases automate valueadd reporting 3pl clients visualize kpis thru organization create workflows document automation create alerts various business units launched highperformance data warehouses virtual machines store integrate analyze report enterprise data array ssas cubes deployed allow enduser adhoc tabular reports additionally complex network interfaces 6 enterprise systems 4 sql databases 1 oracle database enterprise systems file server exchange edi etc implemented support etl process executing infrastructure refresh 200000 sqft industrialproduction facility deployment includes array 15 switches 1000 cable runs racking 100 ap 300 cameras nvrs controllers creating floor plans topology documents controlled 2mm budget shortterm longterm strategies capex justification across business including selecting negotiating vendors promoting operational process improvement instituting best practices developing roadmaps strategic plans track reduce spend 250k renegotiating vendor contracts consolidating cloud services implementing automation tools upgrading legacy systems responsible team professionals vendors assigned corporate local office systems including erp wms logistics systems data centers servers storage pcs mobile devices bdr telecom help desk reduced service desks response time resolution time increasing knowledge base reducing reoccurring tickets 50 information technology governance steering committee itgsc reporting directly board directors itgsc provided strategic direction aligning projects shareholder interest longterm targets overseeing committee crossfunctional team guided 12 business units across operations sales manufacturing additionally itgsc aided risk management business continuity organizational sops natjan solutions facility management retail medical grocery sectors information technology analytics manager 012014 012017 implemented process within external erp portal monetize 1000s vendors generate lean revenue based financial operational data analysis program estimated bring 325000 first year 8 increase margin created adhoc scheduled bi powerbissrs reports visualize critical client metrics reports internal performance kpis operational resource planning asset revenue forecasting pl summaries expense budgets etc spearheaded national rfp bids multimilliondollar procurement deals several fortune 500 retail medical education companies tasks included sales analysis margin analysis multivariable pricing structures vendor acquisition developing process flow establishing kpi reporting clientele internal use designed adhoc sql views stored procedures reports address companywide data analysis modeling utilized advanced vba programming automation software manage two billing systems saving estimated 75000 salary expenses 2015 translating 40 reduction departmental spending reported wide array kpis operations sales accounting vendors via dashboardstyle bissrs reports coo cfo vice president sales account manager use overhauled company technology onpremise systems array cloud solutions including replacing hardware migrating servers databases renovation saves 108000 per year provides longterm scalability 012015 012017 company name – city state cofounded indoor hydroponic farming company south jersey bringing hyperlocal product camden philadelphia region hgf generated 100k first year via strategic relationship premier food management service philadelphia local restaurants farmers markets whole foods retail chain sales operations planning sop sop team managed bidirectional interactions sales marketing production finance sop committee oversaw finished goods inventory controls marketing vs financial targets raw material supplier management logistics human capital planning additionally benchmarks product mix sku management forecast vs demand vs actual alignment operations oversaw general operations farm including assigning daytoday jobs tracking yield results establishing daily work schedules tracking transplantingharvesting schedules automation systems implemented array sensors control environmental nutrient levels utilizing data automation systems drove automated ph balancing nutrient leveling temperature control ventilation systems established strong exceptionbased manufacturing operation finance oversawall aspects financial responsibilities including establishing point sales systems pl reports budgeting opex capex schedules coordinating lenders insurance institutions annual tax reports sops instituted standard operating procedures ensure quality standards maintained product consistency maintained education bachelor science management information systems 2017 associates science accounting 2015 rowan college pursuing project management professional pmp certification rowan university summary zeel patel information technology manager focus transformation process improvement currently looking opportunities greater miami fl metropolitan area zeel experience working corporate data areas data presentation structured unsecured datasets data mining statistical analysis ui creation data warehouse management assessing data quality additionally zeels diverse background allowed succeed project management management role role zeel engaged holistic business analysis process improvement strategic planning budgeting contract negotiations vendor relations resource management instituting best practices overseeingimplementing multiple enterprise systems erp wms crm wom qms scp highlights microsoft office suite deep office 365 dynamics 365 project powerapps powerbi flow sharepoint excel access intune visio ems azure proficiency programmingdatabases sql ssrs ssis ssas vba dax html css vba vbnet r powershell python oracle business intelligence packages powerbi qlik qlikviewqliksense sisense tableau datorama yellowfin crystal ssrs strong knowledge aws azure cisco switch management vmware hyperv rdp automation anywhere active directory hardware software administration ios android windows red hat linux rf devices vbnet edi procurement ventilation accounting erp programming visio active directory etl progress vba premier facility management project management workflow ad finance python ap financial quality approach floor plans realtime architect forecasting red hat linux automate functional renovation automation help desk reporting automation tools html retail billing systems information technology rfp budgeting insurance risk management budgets inventory sales budget logic sales analysis bi logistics servers business intelligence marketing sop cable access sql cisco excel strategy hardware exchange strategic contracts microsoft office suite strategic plans crystal office structured css sharepoint supplier management clientele windows supply chain client negotiating supply chain management clients enterprise switches data analysis network switch data entry oracle system integration data analysis modeling oracle database tableau data warehouses organizational tax databases cameras user training data warehousing policies telecom direction pricing translating documentation process improvement upgrading skills microsoft office suite deep office 365 dynamics 365 project powerapps powerbi flow ssharepoint excel access intune visio ems azure proficiency pprogrammingdatabases sql ssrs ssis ssas vba dax html css vba vbnet r powershell python oracle bbusiness intelligence packages powerbi qlik qlikviewqliksense sisense tableau datorama yellowfin crystal ssrs sstrong knowledge aws azure cisco switch management vmware hyperv rdp automation anywhere active directory aand hardware software administration ios android windows red hat linux rf devices vbnet accounting active directory premier ad ap approach architect automate automation automation tools billing systems budgeting budgets budget bi business intelligence cable cisco hardware contracts crystal css clientele client clients data analysis data entry data analysis modeling data warehouses databases data warehousing direction documentation edi erp etl facility management finance financial floor plans forecasting functional help desk html information technology insurance inventory logic logistics marketing access excel exchange microsoft office suite office sharepoint windows negotiating enterprise network oracle oracle database organizational cameras policies pricing process improvement procurement programming progress project management python quality realtime red hat linux renovation reporting retail rfp risk management sales sales analysis servers sop sql strategy strategic strategic plans structured supplier management supply chain supply chain management switches switch system integration tableau tax user training telecom translating upgrading ventilation visio vba workflow

INFORMATION-TECHNOLOGY

enrolled agent tax accountant office manager executive profile dedicated professional accomplished ability work independently team member successfully achieve project goals objectives skill highlights enrolled agent ea proficient microsoft office valued team player account reconciliation expert quickbooks ultratax effective time management strong organizational skills advanced computer proficiency pc mac va notary public microsoft office professional core accomplishments employee management liaised hr department establish employee benefits training payroll termination procedures accounting reviews conducted detailed technical analytical review federalstate corporate partnership llcs nonprofit gift fidicuary tax returns quarterly estimates prepared associates professional experience enrolled agent tax accountant office manager may 2006 may 2015 company name city state playing main role preparing tax resolution settlement actions firm reviewing office files make sure documentation provided accurate analyzing information proceed tax resolution making negotiations preparing final settlement documentation amount prepares corporate individual partnership gift nonprofit llcs fiduciary tax returns managed accounts payable accounts receivable payroll departments compliance officerprocessing managerhr manager january 2005 may 2006 company name city state compliance files close closing dept process loans supervise processors ap ar payroll accounting team coach july 2003 december 2004 company name city state gymnastics instructor vice president sales office manager legal department may 2003 december 2004 company name city state sales leads signing contracts meeting clients sending subcontractors daily jobs payroll ap ar manage city contracts small claims trials legal secretary administrative assistant november 2002 may 2003 company name city state screen calls potential cases trained data entry personnel managed personal injury case files initial intake demand prepared demand packages answered interrogatories conducted legal research accounts receivable account payable payroll receptionist administrative assistant july 2002 november 2002 company name city state answered mutable phone lines typed subcontracts proposals purchase orders submittals transmittals helped bids projects mail receivables mail payables filing order quotes real estate legal assistant november 2001 july 2002 company name city state post closings legal assistant disbursements opening closing files typing hud1s settlement tatements ordering searches surveys title binders getting payoffs coordinating brokers investors loan officers administrative assistant august 2001 november 2001 company name city state working divaris real estate responsible secretarial advance work receptionist interfaced extensively various prestigious companies advantage mortgage progressive nursing nortel networks mericom j hoskins law office accountant august 2000 august 2001 company name city state ap ar payroll clerk solely responsible bookkeeping accounting executive administrative support specialty ship service contracting firm employing 450 multifunctional tradesmen support personnel interfaced extensively various prestigious contractors coastal coatings bay metals fabrications states roofing norshipco colonnas shipyard collections representative april 2000 august 2000 company name city state called cardholders collected credit card debts top performer sales merchandiser april 2000 august 2000 company name city state merchandising customer service representative highend womens fashions retailer renowned macarthur center mall top sales merchandiser store manager january 1997 november 1999 company name city state supervising sales associates opening closing management bank deposits selection fall fashion lines supervision inventory control checkout gained handson statistical financial report experience generation bank reconciliations store office administration functions responsibilities included hiring training scheduling store cash ordering summer merchandising housekeeping functions customer service assistant store manager april 1996 april 2000 company name city state charge opening closing store bank deposits vendor liaison replenishment stock ordering expense monitoring control implementation new store sets modification known loss reports training cashiers associates payroll cash drawer reconciliation etc highlights started cashier promoted service assistant two months assistant manager one year outstanding performance various sales donations awards tenure education high school diploma business marketing 1997 ocean lakes high school city state attended professional marketing management seminars accounting business 2004 university phoenix city state skills accountant management client relations computer proficiency organizational skills additional information honor 2nd place winner decca state marketing conference award 1997 active volunteer local community

APPAREL

keyholder summary creative handson professional expertise art direction project managementmarketing special promotions highlights professional photoshootmodeling experience fashion visual merchandising professional runway experience professional standing fashion model self taught abstract visual mix media artist professional photo shoot experience selfmotivated professional accomplishments knowledge office practices procedures public relationsrulespoliciesprocedure complaints transactions processed typing key boarding demonstrated spending extensive time troubleshooting assisting customers phone great customer experience prolific sales experience retail business phone environment skill operation office equipmentcash register email inperson contacts means internal external customers collate classify information data referrals upon request experience keyholder 012015 current company name city state mod manager dutie managers arent present open closing store running daily stores performance reports opening day end day paperwork management duties pushing associates sell back stock coordinator inventory closing cashier safe count money handling ​ cashier 092014 042014 company name city state cashier maintaining complete knowledge food beverage itemspricesand availability effectively welcoming every cusotmer providing great service store merchandisingstocking rotating products efficiently working register complete monetary transactions upon request responsible copyng emailing customer receipts seasonal sales associate 102013 112013 company name city state seasonal sales associate store customer greeter marketing special store promotions whole store buy one get 50 percent responsible completing orders phone updating customer email list assisiting customers throughout store seasonal sales associate 102013 122013 company name city state seasonal sales associate store customer greeter charge assisting visual floor displays ensure everything meets stores standards marketing special promotions cashier assisting customers shoesaccessoriesand bags customer order shipments inventory store coordinator 022010 082010 company name city state store coordinator organized mannequin displays managed projects according timeline seasonal changes visual merchandising store charge open closing store charge updating reporting store inventory updating clientele list responsible helping customers lift heavy items car furniture assisting customers phone studio coordinator 042009 092009 company name city state studio coordinator organized interior design building marketing special promotions head od clerical secretary work store visual merchandiser managing mannequins jewelry displays responsible creating studio events makeup beauty bar outing gallery hop fashion grand opening night upcoming events making appointments tagging pricing items ​ ​ served 012008 112013 company name city state various areas establishment ensuring great customer experience allowing promotion certified trainer charge inventory special promotionsgathers new information new employees gives feedback reviews paperwork determine working status managed projects according timeline seasonal changes data entry specialist 012008 012011 company name city state transported various petitions servys designated county office circulated petitions certain issues order get onto novembers ballet summiting circulated petitions companies data base began petitioner getting promoted data entry specialist qual ity control department engaging questionnaire assistance phone studio coordinator 4th high hair fashion studio 2009 organized interior design building marketing special promotions head clerical secretary work updating clientele list education associate arts associate arts 2010 columbus state community college city state usa member columbus state volleball team gathering volleyball stats courseworkscicology 101103104 hum101114 chem 101111 gpa36 skills clerical clientele data entry data base fashion interior design inventory marketing office phone

APPAREL

information technology director experience information technology director april 1999 january 2015 company name city state past sixteen years leader change largest law firm central pennsylvania area 275 office users 6 locations 200 work home users visionary regards technical business operations responsible providing professional staff various locations efficient uptodate secure stable voice data communications daily basis within budget ability use good judgment proven technologies industry standards balance ease use security fast paced leader patience oversee maintenance existing systems time plan implementation new technologies cost efficient timely manner professional team leader player directly managed staff seven information technical professionals well participating many project implementation teams initiatives experienced many technical methods tools applications used business operations ability connect multiple offices highly secure redundant internet connections firm able receive better competitive pricing circuits due quantity services required well vendor negotiation skills technical knowledge experience required strategic planning funding annual multiyear business operations efforts resulted direct costs savings business operations recently implemented user provided smart phones free apps provide efficient digital dictation provided mobile capability access document management system dedicated work ethic required oversee daytoday technical business operations updating upgrading systems use time implementing new systems upgraded firms breadnbutter time billing financial system several times upgraded word perfect application suite microsoft office 2000 suite upgraded microsoft office 2000 suite microsoft office 2007 suite upgraded groupwise messaging outlook messaging upgraded worldox document management system worldox gx3 upgraded audix voice messaging mutare voice messaging assisted marketing department implement firm wide client relationship management crm system setup voice internet protocols voip systems two regional offices implemented upgraded many of100 technical applications systems used firm needed basis improve efficiency implemented several mobile applications attorney personal devices improve efficiency vpn connectivity rdp clients dictate digital dictation dropbox microsoft office mobile suite applications linkedin business card scanner twitter etc firm experienced minimum unplanned system downtime watch team oversaw provided training many various applications processes procedures used business operations experienced data security officer skills knowledge ensure data adequately protected firms security officer developed technical security systems procedures used business operations interesting responsibility due challenges balancing ease use ensuring system data security every year team would oversee mandatory hippa health insurance portability accountability act program review every year team would facilitate system wide vulnerability audit included social engineering vulnerability testing techniques experienced project manager skill set knowledge interpersonal tools required ensure timely efficient implementation systems applications enjoy aspects project management involves cradle grave involvement interacting users determine technical budget needs interacting vendors communicating peers selfstudy find right technology meet need testing application processes feasibility efficiency documenting processes procures involved preparing user instructions finally implementing training users new system appreciate resources processes procedures required ensure system efficiency readiness firm applications hosted central office regional offices connecting redundant ethernet connections saves cost data centers support staff firm location team also authored firms businesscontinuitydisaster recovery plan applications systems firm decided priority timeliness systems applications recover team configured many systems fail backup systems automatically barely noticeable users served either project manager team member examples expressed resume education associates degree computer information systems harrisburg area community college computer information systems associates degree business administration business administration mba leadership program elizabethtown college leadership program various technical training certification courses honorably discharged air force veteran skills air force attorney backup balance billing budget business operations interpersonal competitive crm client clients dictation disaster recovery document management ethernet fast financial groupwise insurance internet protocols team leader law marketing messaging access microsoft office office microsoft office 2000 outlook negotiation pricing processes project management relationship management scanner strategic planning technical training phones upgrading vpn voice data voip word perfect

INFORMATION-TECHNOLOGY

director finance projects summary organized resultsoriented finance professional tangible track record consistently delivering exceptional financial modeling analytic support proved success managing daytoday business activities financial analytic systems teams supporting activity managing largescale projects developing implementing auditing business process flows ensuring accurate disclosure financial facts experienced leader working across organization create compelling analysis goal influencing improved business performance highlights financial system assessment implementation business process improvement buy sell side due diligence indepth knowledge sap purchase accounting analytical support forecasting planning advanced excel modeling project management impairment analysis lease accounting accomplishments member sell side team responsible financial analytic modeling support confidential information memorandum financial model due diligence process resulting 23 billion sale img wme silver lake partners completed may 2014 developed documentation analytics european union turkey united states antitrust fillings related sale img wme provided analytic support purchase accounting goodwill intangibles post sale wmeimg implemented statutory ledgers 26 countries sap configured implemented fixed assets sap 12 legal entities implemented sap budget planning ms 75 experience director finance projects january 2015 current company name city state responsible strategic design implementation integration accessibility resources enabling effective reliable data analytics business intelligence across enterprise responsible deploying efficient approaches processing financial data across various teams within finance division additional responsibilities include appropriate source identification building data extraction methods design maintenance data reconciliations data modeling tools well overall financial reporting analysis support key principles applied innovation automation accuracy continuous improvement generation additional capacity within finance division manager business analytics january 2012 january 2015 company name city state developed supported methods studies determine effectiveness business plans policies procedures 12 billion multinational environment supported consolidated reported quarterly three year rolling financial forecast 250 users worldwide analyzed financial information determine information constituted accurate adequate disclosure facts supported business unit requests special projects related financial forecasting analysis developed supported forecasting methods currency exposure currency hedging activity maintained integrity financial forecasting system assistant finance director corporate services may 2008 january 2012 company name city state assistant finance director service centers worldwide overseeing monthly finance activities related corporate activity performed month end close reporting analysis activities 80 worldwide locations 150m annual budget developed lease accounting policies procedures developed administrated capital expenditure planning reporting process svp financial planning analysis january 2003 may 2008 company name city state developed portfolio valuations utilizing discounted cash flow models econometric modeling risk simulations developed quantitative risk return models responsible identifying pricing acquisitions private equity responsible buy side valuation analysis responsible due diligence responsible projections budgets worked low income housing historic tax credits education bachelor arts economicsgeography university cincinnati city state mba finance bowling green state university city state teaching assistant statisticseconomics skills sap business warehouse business planning consolidation business objects sas crystal reporting acquisitions automotive budgets budget business objects business planning business plans cash flow content controller draw cost accounting crystal documentation due diligence economics electronic data interchange equity finance financial analyze financial information financial forecasting financial planning analysis forecasting modeling month end close policies pricing reporting sap sas statistics tax teaching valuation

FINANCE

gradation candidate advocate executive summary highenergy manager successful building motivating dynamic teams cultivates company culture staff members feel comfortable voicing questions concerns well contributing new ideas drive company growth versatile child advocate professional 5 years experience working studentfocused learning environment helping students improve literacy core qualifications operations management staff development inventory control supervision training sound judgment computersavvy professional experience gradation candidate advocate mar 2016 current company name city state served mentor junior team members routinely met students parents regarding inclass issues learning interruptions discuss solutions developed implemented interesting interactive learning mediums increase student understanding course materials employed activities techniques techniques encourage student learning build community within classroom interviewed clients individually families determine services would best address needs retrieved requested files delivered appropriate personnel scout master jan 2012 current company name city state tutor supervise children ages 514 planning orchestrating various trips activities mentoring coaching department supervisor jan 2011 mar 2016 company name city state maintain outstanding customer service per company standards generating sales merchandising safeguarding company assets ensure customer received exceptional service providing friendly environment included greeting acknowledging every customer timely personable manner handle cash check credit transactions register bagging merchandise use selling techniques add sales describing technical information customers enhance salesmanship reach store position sales goals played role processing replenishing organizing merchandise store hours monitoring floor stock contributed efforts maximize proceeds minimize loss improve customer satisfaction assisted floor moves display maintenance fitting room monitoring warehouse material handler jan 2008 jan 2010 company name city state distributed assisted weekly inventory product received processed large shipments merchandise printed labels loaded orders delivery identified organized appropriate orders according cart system promotions manager jan 2007 current company name city state utilize online social media networking sites promote events create increase public awareness entertainment events canvassing metro atlanta area assist venue preparation promote social nightlife atlanta university center shippingreceiving clerk jan 2006 jan 2008 company name city state prepared items shipping verified reserved records incoming outgoing shipment utilized knowledge shipping procedures control shipping quality education bachelors science physical education 2010 university south carolina city state physical education personal information selfmotivated teamoriented management sales demonstrated strengths customer service retail ability work fastpaced energetic environment combined strengths include excellent organizational followup skills time management multitasking abilities superior interpersonal verbal communication skills proactive driven professional focused achieving organizational goals open availability flexibility work varied extended hours meet needs business affiliations boy scouts america wcfl youth football league willing relocate anywhere skills handle cash coaching credit customer satisfaction customer service delivery inventory mentoring merchandising networking organizing quality selling sales shipping additional information willing relocate anywhere authorized work us employer additional information selfmotivated teamoriented management sales demonstrated strengths customer service retail ability work fastpaced energetic environment combined strengths include excellent organizational followup skills time management multitasking abilities superior interpersonal verbal communication skills proactive driven professional focused achieving organizational goals open availability flexibility work varied extended hours meet needs business

ADVOCATE

financial accountant professional summary clientfocused sales representative 8 years providing solutions customers solid understanding systems program areas top producing sales professional expert solar industry dynamic communicator consistently exceeds goals company expectations regulatory reporting supervisor 8 years experience areas expertise include accountng finance reporting skills skills usgaap principles cash flow analysis accounting operations professional oracle proficiency hyperion financial management specialist account reconciliation specialist ms office suite budget analysis experience regulatory filings ffiec 031 041 call reports fry9c filings fiscal budgeting strong ms word excel accounting procedures consultant invoice payment transactions operations analysis consolidations finance accounting strong banking ethics balance sheet expertise usgaap principles cash flow analysis accounting operations professional oracle proficiency hyperion financial management specialist account reconciliation specialist ms office suite budget analysis experience regulatory filings ffiec 031 041 call reports fry9c filings fiscal budgeting strong ms word excel accounting procedures consultant invoice payment transactions operations analysis strong verbal communication selfmotivated budgeting finance team leadership data management consolidations finance accounting strong banking ethics balance sheet expertise staff development risk management processes analysisonflict resolution project management work history financial accountant 112017 032018 company name – city state ensured communication compliance accounting policies procedures aaa northeast subsidiaries club analyzed financial information communicated various departments subsidiaries club finance prepared monthly journal entries accruals monthly close process provide prepare monthly financial statements executive management prepare monthly reconciliations account analysis senior management prepared financial information using vlookup pivot tables updated financial schedules using excel solar energy consultant 052017 current company name – city state called residential commercial customers solar needs work networking groups build relationships increase sales building sales utilizing social media marketing trade shows techniques generate sales created self generated leads going door door established neighborhoods using sales techniques acquired training classes prospected qualified secured new business smalltomedium sized clients using strategic selling skills solar energy consultant 032014 052017 company name – city state managing ambassador program created network steady referral business educated customers homes alternative clean energy solutions designed solar systems determine weather customer would able benefit business analyst iii 042016 032017 company name – city state perform complex general accounting functions including preparation account analysis balance sheet reconciliation perform ad hoc analysis lines business ensure proper mapping lines general ledger accounts monthly basis provide analysis lines business entities ensure procedures met maintained separation process efficiently effectively participates large complex projects across business units product lines business processes focus banking application systems interfacing general ledgerreporting systems possess strong understanding financial statement accounting concepts including general ledger test environments system processes balance controls assures transaction flow diagrams financial data mapping documents identify control points mitigate risks eliminate nonvalue added processes treasury analyst 072012 072015 company name – city state performed complex general accounting functions including preparation journal entries account analysis balance sheet reconciliations proposed published metrics kpis incorporated monthly financials scorecards collected reported monthly expense variances explanations performed periodic budgetingmodeling project monthly cash requirements established operational objectives work plans delegated assignments subordinate managers analyzed researched reporting issues improve accounting operations procedures modified comprehensive financial reporting package reflect growing organizational complexity prepared accurate financial statements end quarter derivatives middle office analyst 022005 072012 company name – city state performed complex general accounting functions including preparation journal entries account analysis balance sheet reconciliations prepared accurate financial statements end quarter prepared financial pages presentation senior management maintained 100 accuracy calculating discounts interest commissions facilitated successful internal external audits sound thorough documentation posted receipts appropriate general ledger accounts balanced monthly general ledger accounts accurately record cost month end accruals reconciled debit reports margin reports trade settlement reports reach inhouse goals objectives used investment instruments complex option hedging strategies trading scenarios including fixed income equity securities enhanced operational risk application capture regulatory findings agencies sec occ consolidated financial data materials key leadership meetings complied regulatory requirements including bank secrecy act anti money laundering ofac usa patriot act privacy act community reinvestment act maintained strict confidentiality bank records client information maintained friendly professional customer interactions regulatory reporting supervisor 111997 022005 company name – city state trained new team members applying due diligence procedures regulatory mandates audited documented processes procedures new accounts department wrote procedures internal external auditing purposes complied regulatory requirements including bank secrecy act anti money laundering ofac usa patriot act privacy act community reinvestment act trained directed 4 new hires department orientations enhanced operational risk application capture regulatory findings agencies sec occ modified comprehensive financial reporting package reflect growing organizational complexity maintained integrity general ledger including chart accounts analyzed monthly balance sheet accounts corporate reporting generated financial statements facilitated account closing procedures month analyzed researched reporting issues improve accounting operations procedures supervised coordinated projects external auditors examiner evaluations articulated audit findings risks detailed recommendations upper management reported internal control issues management supplied comprehensive recommendations mitigate associated risks education bachelor science accounting 1993 rhode island college city state accounting skills account reconciliation budget analysis business processes cash flow analysis due diligence external auditing external audits financial management financial reporting financial statements financial statements general ledger general ledger accounts hyperion oracle pivot tables sales trade shows

ACCOUNTANT

clinical engineering manager summary accomplished clinical engineering manager 12 years training experience lead clinical engineering directives provide superior customer service operational efficiency proven track record managing execution medical equipment management plan various health facilities west virginia regional area posses exceptional team building leadership skills customer focused proven skills interpersonal relations negotiation written verbal communications developed provided informative written reports administration regulatory compliance cost savings contract administration strategic planning process improvement focus regulatory compliance medical equipment plan consistently keep updated requirements tjc cms nfpa governmental agencies proven track record written recommendations regulatory inspections experience clinical engineering manager 061996 012016 company name city state manager clinical biomedical service inc responsible medical equipment management plans hospitals medical facilities west virginia responsible company budgets project estimates salaries evaluations personnel recruitment hiring training dismissal trained supervised employees performing electrical safety procedures repair service preventive maintenance medical equipment proficient medical equipment compliance risk management developing implementing polices according agency standards like tjc chs nfpa ohflac project manager new expanded installations medical equipment systems various medical facilities seated member hospital safety committees assist providing recommendations information medical equipment management equipment evaluation selection potential safety issues national safety alerts manufacturers federal agencies imaging service engineer 062012 062014 company name city state managed repair service preventive maintenance 8 million different modalities medical imaging biomedical equipment two hospitals southern west virginia eastern kentucky provided excellent customer relationships ownership accounts followup communication good technical skills performed installations managed lan wlan serverworkstations different systems used diagnostic monitoring patients physiological parameters installed maintained dicom protocol connections tcpip ports multiple modalities medical imaging systems including ris pac systems many hospital facilities imaging service engineer 082007 102009 company name city state installed performed repair service preventive maintenance 10 million ct mri nuclear medicine systems inventory established excellent customer relationships ownership accounts followup communication good technical skills installed maintained dicom protocol connections tcpip ports multiple modalities medical imaging systems including ris pac systems many hospital facilities biomedical equipment technician ii 021980 061996 company name city state provided repair service preventive maintenance electrical safety 250 different modalities medical equipment physiological monitoring systems medical treatment devices coordinated scheduled preventive maintenance work orders distributed biomedical technicians developed pm completion reports management managed serverworkstations lan wlan different systems used diagnostic monitoring patients physiological parameters accomplishments managed independent biomedical service company serviced 40 hospitals medical facilities 20 years successfully management supervisors sales personnel biomedical equipment technicians office staff negotiated 1 million new service contracts contract renewals medical equipment various medical facilities developed implemented polices medical equipment management according standards requirements tjc chs nfpa ohflac hospital facilities initiated established computerized paperless system perform electrical safety management repair performance reports 7000 medical devices nominated camc care award reconfiguring medical device measure respiration premature infants breathing impairments help improve recovery time designed built first patient sleep study lab wv found solved nationwide distortion problem mri image scan caused contrast injector device education aas electronic technology west virginia state university city state ba business management marshall university city state diploma computer programming center college city state professional affiliations amsp association medical service provider member held position secretary wvba wv biomedical association founding member held position secretary karc kanawha amateur radio club member call sign ka8isq aresraces amateur radio emergency service radio amateur civil emergency services member skills basic advanced supervision training courses camc charleston wv certified biomedical equipment technician cbmet training university st louis toshiba certified service trained aquilion 16 32 64 slice cts toshiba certified service trained vantage 15 8 channel mri toshiba certified service trained siemens ecam nuclear medicine camera aramark service trained ge amx 4 amx4 portable xr unit aramark service trained ge 9600 9800 9900 portable carm aramark service trained ge precision 500 radiology fluoroscopic image system field trained various modalities manufacturers xr systems microsoft applications word excel publisher powerpoint access outlook foresight imaging systems trained dicom protocols imaging conversion dicom rispacs skilled operation ms 2000 windows 7 mysql php apache unix linux cisco skilled operation networks dslcable hubs routers cabling lanwan skilled operation workstations servers ide scsi devices network storage devices

ENGINEERING

director finance summary financial statement reporting analysis budgeting forecasting sox compliance accounts payablereceivable sales use tax returns sec reporting problem identification resolution internal external audit support payroll hr management process improvements data extraction analysis highlights omega oracle jdedwards mas90 essbase hyperion briobi quickbooks ffis sap microsoft excel word powerpoint access visio focus® adp pay expert pc payroll workforce monarch choice builder system various proprietary software systems experience director finance april 2010 current company name city state promoted controller director finance january 2015 responsible monthly financial statements annual budget tax reporting compliance accounts payable cash applications collections payroll financial analysis firm provide leadership development staff nine ensure peak efficiencies full utilization accounting staff manage external annual reviewaudit create compile wide variety special reports requested managing partners chief executive officer accountantsenior financial analyst march 2009 april 2010 company name city state member accounting payments team within financial management division marketing regulatory program business services animal plant health inspection service aphis certifying officer responsible reviewing approving various types foreign domestic payments three different federal agencies accordance appropriation law program directives agency policy provided leadership design implementation maintenance automated systems related financial accounting budgetary functions agency accounts payable subject matter expert sme sap computer conversion reviewed payment processes ensure correct efficient methods used responsible administering domestic international reimbursable cooperative trust fund accounts monitoring transactions ensure cooperators budgets exceeded served point contact full range operational matters researched resolved problems developed new process reconciling cooperative trust accounts resulted minimum savings ten hours per month dramatically increased monthly percentage reconciled 10 95 controller january 1998 march 2009 company name city state handson manager responsible financial reporting analysis sox compliance budgeting quarterly forecasts sales use tax returns monthend close managed accounts payable accounts receivable payroll human resources shortly starting position discovered design flaw computer program took initiative created advanced data extraction template gather data evaluate materiality amended monthly sales use tax returns three year period mn wi recovered 200000 chosen corporate controller special project acted regional controller four years traveled monthly omaha location management consultant general manager location controller designed new computer reporting systems improve efficiency accuracy timeliness sales use tax reporting reduced sales tax liability 15 developed new procedures purchasing accounts payable strengthened internal controls provided better visibility variances improved monthend close processes shortened close 1 day consistently exceeded reporting expectations completing monthend close third business day locations closed 5th business day team member computer conversion mas90 jdedwards supervise staff four billing manager hr manager credit manager payroll administrator recognized problem solver troubleshooter sought first point contact computer software issues controller january 1991 january 1998 company name city state promoted assistant controller controller may 1993 promoted controller manager information reporting systems october 1996 responsible consolidated financial statements annual budgeting process nine divisions prepared reviewed 10q 10k sec reports supervised staff seven accounts payable human resources payroll accounting implemented cost tracking scheduling system land development department involved process reengineering suggested new processes resulting cost savings team member two computer conversions assisted development testing proprietary software involved data extraction migration testing training end users developed accounting policy procedures training manual education mba management university st thomas city state gpa gpa 39 management gpa 39 bachelor arts accounting computer science st marys university minnesota city state gpa gpa 39 accounting computer science gpa 39 certified public accountant state minnesota 1988 license number 11547 affiliations ala association legal administrators alamn minnesota chapter association legal administrators american institute certified public accountants aicpa minnesota society certified public accountants mncpa skills accounting accounts payable accounts receivable adp agency billing brio budgeting budgets budget bi controller conversion certified public accountant credit essbase finance financial financial analysis financial management financial reporting financial statements general manager human resources hyperion jdedwards leadership leadership development law director managing management consultant marketing mas90 access excel powerpoint word migration monarch oracle payroll peak problem solver process reengineering processes purchasing quickbooks reconciling reporting sales sap scheduling tax visio

AGRICULTURE

corporate accountant summary 15 years increasingly responsible experience general accounting budgeting reporting fixed asset management project management payroll income tax preparation database administration eager acquire position prestigious organization actively participate enhancement education professional experience skills become positive feature company capable accountant successful managing multiple projects consistently meeting deadlines pressure extensive knowledge accounting software processes highlights spc4 b co 192nd support battalion 76p10 logistics experience 19891992 acquaintance sage banner financial infoview sap r3 sap business 1 fas 500 quickbooks labor trak ceridian paychex adp payroll systems mapics sytelinemanufacturing vertex taxes outlook word excel power point lync proseries software analytical reasoning account reconciliation expert budget forecasting expertise general ledger accounting iso9001 qmm auditor crosby certify knowledge full spectrum leadership imperatives skills accomplishments erp implementations adp payroll sage fas fixed assets syteline manufacturing experience corporate accountant jan 2011 jun 2015 company name city state implemented fixed assets internal controls create depreciation schedules files monitor capital expenditures ensure projects completed within budget time frame stipulated accountable fixed assets capitalization depreciation amortization fixed assets software implementation project lead research software companies compare contrast different options suitable companys needs payrollhro module implementation support set conferences calls prepared implementation presentation training prepared written progress reports management create process procedures various aspect accounting aligned company guidelines responsible analyze general ledger accounts ensure financial statements accurate reliable review p l accounts compare current prior year calculate budget decision making reconcile balance sheets account ensure adjustments properly posted reduced closing time monthly quarterly close 35 implementing new consolidation proceduresrestructured analyzed software deficiencies improve budget reportingaligned financial activity regulations gaaprevised streamlined inefficient work procedures automation software senior accountantanalyst jan 2010 jan 2011 company name city state responsible prepare several reports operating expense report sales report revenue cogs analysis report compare prior month prior year data decision making prepare gross profit inventory elimination gpie report ensure report proper information financial statements per gaap company standards managed capital noncapital projects prepare fixed asset capitalization fixed asset cycle count review impairment retire assets needed related activities responsible create account reconciliation metric monitor improves process assisted cost accountant inventory management annual cycle count reconciling inventory data adjustments prepare ap payment package audit invoice possible errors confirm month end intercompany balances ensures amount reported bofc agrees balance review accounts receivable aging possible past due maintain communication customers post reconcile daily cash transactions accountant jan 2003 jan 2010 company name city state performed general accounting duties prepare journal entries balance month end closing transactions monitor intercompany transactions confirmed balances month end prepared account analysis report reconciliations per company standards participated new erp implementation sarbanes oxley processes preparation ap payroll fixed assets sales tax procedures prepare monthly headcount report payroll added cost pac analysis report managers decision making responsible prepare monthly yearend schedules assist controller preparation companys budget financial statements fixed assets reorganized fixed assets files cycle count assets properly record new assets ensure fixed assets accordance general ledger fas system monitored projects account balance maintain communication project manager per company gaap regulations prepared monthly quarterly semiannual annual sales taxes 35 states processed annual property taxes prepare 1099 forms improved payroll process ensure time card information process timely accurately fashion accounts payable team lead reorganized department improved supplier company communication reduced vendor phone calls processing resolving invoices issues timely manner monitor vendor data master duplication possible fraud financial institution accounting clerk jan 2000 jan 2003 company name city state managed downsize account reconciliation balance 83 75 million dollars open balances processed nonsufficient funds checks ach wires reconcile 15 bank accounts including fed account analyzed costs revenues project future trends financial institution accounting clerk jan 1998 jan 2000 company name city state reconciled bank accounts cleared 75 million open items monitor fed account discrepancies processed nonsufficient fund checks ach monitor puerto rico orlando transactions maintain communication puerto rico orlando branches education graduate diploma business administration universidad 2009 metropolitan university city state business administration universidad bachelor science accounting 2007 universidad del turabo city state accounting languages bilingual english spanish skills iso9001 team lead logistics mapics excel outlook power point word works quickbooks sage sales sap sap r3 sarbanes oxley selfstarter spanish spc4 vertex ceridian adp improves process fixed assets administrator project lead account reconciliation skill payroll budget proficiency capital expenditures inventory management communications skills decision making financial statements analysis research skills fast learner

ACCOUNTANT

multiskilled engineering manager qualifications microsoft project microsoft office microsoft visio ibm rationale doors communicationpresentations risk analysis process improvement cmpro experience multiskilled engineering manager 032015 current company name city state graduate boeings gss emerging leadership development program selected participate boeings systems engineering leadership program tested implemented first time quality metrics across boeings gss division recognized technical lead engineer within hardware engineering integrated product team ipt led hardware team successful development delivery multiple f15 training systems customers including united states korea singapore saudi arabia manage team sixteen electrical mechanical engineers responsible design development high fidelity training devices us navy royal australian air force nasa devices include p8a f22 cst100 starliner lead multiple initiatives goal continuous improvement initiatives included thirtyfive percent reduction electrical engineering cost estimating relationship simplifying retrofit process modifying peer review process implementing design value focusing first time quality work engineers team aid career development providing opportunities increased responsibility responsible staffing projects work new projects awarded develop project schedules monitor performance using earned value management evm manage communication multiple teams including systems engineering procurement manufacturing software engineering lead systems engineer 082008 032015 led multifunctional team development hardware systems support military space capsule commercial flight simulators performed project management tasks working customer define scope project developing project schedules generating staffing profiles monitoring project evm supported technical proposals defining hardware solutions developing project schedules assisting creation work breakdown structure producing bill materials providing hardware labor estimates served technical point contact multifunction teams including electrical engineering mechanical engineering software engineering procurement manufacturing presented technical solutions project status senior management customers lead electrical engineer 052005 082008 company name city state led electrical engineering design development manufacturing delivery ten military flight simulators us air force two flight simulators singapore team able complete electrical engineering tasks ahead schedule budget initiated lean practice performing hardware checkout final phase manufacturing instead waiting manufacturing turnover practice resulted schedule savings three weeks per flight simulator validated electrical engineering drawings met requirements compliant drawing standards supervised installation numerous flight simulators throughout united states united kingdom south korea electrical engineer 112001 052005 designed electrical systems integrated military flight simulators systems included acdc power distribution video distribution control loaders communication systems designed wire harnesses military flight simulators effort consisted specifying components wire connector sizing interfaces developed design specifications schematics assembly drawings manufacturing military flight simulators played integral part production first high fidelity f15 flight simulator based architecture consisting personal computers initiated trade study utilize commercially available uninterruptible power supplies instead custom designed power distribution systems provide power simulators resulted cost savings 150000 per training facility education master business administration mba indiana university bachelor science electrical engineering electrical engineering bsee university evansville project management graduate certificate villanova university interests secret security clearance youth sport coordinator coach skills air force budget hardware conflict management continuous improvement dc delivery doors electrical engineering electrical systems engineer estimating senior management functional drawing hardware design ibm leadership team leadership leadership development materials mechanical mechanical engineering microsoft office microsoft project microsoft visio navy peer review power distribution power supplies presentations process improvement procurement producing project management project planning proposals quality risk analysis schematics siemens software engineering staffing systems engineering video additional information additional information secret security clearance youth sport coordinator coach

ENGINEERING

teacher skills e ducator people skills enthusiasti c problemsolve r great organizational skills encouraging technology savvy eager learn communicates great colleagues parents sets high clear expectations students eager teach loves teach students love learn always looking ways grow person educator education university redlands 2008 elementary credentials education city state united states california baptist university 2006 bachelor arts liberal arts city state united states teaching experience company name teacher city state long term substitute fifth gradehired probationary teacher taught second grade two years became tenure taught fifth grade one year trained trainer trainees write institute grade level lead one year promoted language development skills reading storytellingapplied positive reinforcement method redirect negative behaviorsassisted 10 children per station small group learning periods system 44 instruction conducted small group individual classroom activities based differentiated learning needshelped prepare daily lesson plans activities lessonscommunicated effectively educators various grade levelssupported students developing strategies individual needs classroom group dynamicswrote daily weekly lesson plans tutored school twice week four years company name teacher city state taught second grade one year promoted language development skills reading storytellingapplied positive reinforcement method redirect negative behaviorsconducted small group individual classroom activities based differentiated learning needs tutored school twice week organized field trips local parks fire stations zooshelped prepare daily lesson plans activities lessonsencouraged students understanding helpful otherssupplied oneonone attention student maintaining overall focus entire groupphysically verbally interacted students throughout day keep engagedcommunicated effectively educators various grade levelssupported students developing strategies individual needs classroom group dynamicswrote daily weekly lesson plans conducted familyconnection home projects company name teacher city state fourth grade teacher two years looped fourth graders last year teach fifth grade teach critical thinking close reading strategies common core grade level lead two years meet rcd team write math units tutor school two years lead gate students writing school newspaper apply positive reinforcement method redirect negative behaviorsconduct small group individual classroom activities based differentiated learning needsobserve students supply teachers feedback regarding potential learning blocks opportunities supportencourage students understanding helpful otherssupply oneonone attention student maintaining overall focus entire groupphysically verbally interact students throughout day keep engagedcommunicate effectively educators various grade levelssupport students developing strategies individual needs classroom group dynamicswrite daily weekly lesson plansimplement programs encourage student participation communicate parents weekly basis student progress assess students monthly star reading star math give weekly comprehension assessments oral written incorporate technology classroom ie ipads professional development write institute get ahead writing english language development common core math common core language arts combination class support leadership grade level lead three years trainer trainees write institute trainer trainees common core rcd unit writer current site accomplishments last year asked administer gate school program together gate identified students created school newspaper named jr journal invented five topics would every issue helped create outline template reporters could follow eventually independently student chose different topic every month would either interview research write article section would write rough draft would edit would type final draft put newspaper template students would also chance find graphics take pictures fit topic turned great able publish four issues second year great accomplishment educator love write school newspaper high school chance share passion mine see students enjoy coming school put advanced brains work great experience cant wait year

TEACHER

personal trainer summary hard working seasoned customer service professional extensive experience face face service sales seeking new opportunity stable organization use skills knowledge make positive contribution assist growth company personal career highly motivated professional excellent interpersonal motivational skills infectious enthusiasm positive attitude extensive experience meeting goals personal professional ie sales fees gross profit contribution hours experience successful track record managing others proven experience sales 15000 dollars sold 3 years building maintaining relationships key customers business leaders community experience gained leading staff business development customer retention recruiting expense management selfmotivated individual continuously striving success strong sense discipline desire learn new skills works well individual part team ability easily anticipate needs desires customers works well pressure deadlines experience personal trainer 092014 company name city state provide orientation instruction member pertinent apt technique suitable exercise intensity body mechanics frequency duration along right selection equipment usage supervise directly exercise session perform oneonone members ensure correct body mechanics exercise technique form oversee individual response towards exercise modify program appropriate forecast member needs progress rate along present new exercises required sustain progress member consult members identify health history personal goals previous exercise history plus lifestyle factors affecting success potential prepare individual exercise program basis health history members personal goals fitness assessment results maintain manage top level customer hospital associate plus physician satisfaction pertinent fitness programs exercise equipment along interaction fitness associates promote affirmative clientfocused relations customers maintain update records member training productivity fitness manager fitness manager 092013 082014 company name city state recruited train personal trainers respective job duties prepared weekly schedules work assignments fitness trainers ensured customers given high quality services assistance needed assisted developing maintaining workout programs stayed abreast latest updates fitness industry ensured gym facility maintained clean safe orderly ensured gym equipment kept good working condition monitored initial workouts new customers provide feedback offer various fitness programs suite customers specific needs work staffs achieve monthly target ensure staffs follow centers procedures policies enhance revenue providing additional discounts services existing new customers supervise daytoday operations gym personal training sessions organize educational training seminars meetings personal training staff professional growth resolve issues complaints pertaining personal training customers implement customer suggestions recommendations optimize training program schedule conduct gym tours new customers maintain paperwork regarding personal training schedules procedures fitness manager master trainer 082010 092013 company name city state served liaison general manager fitness consultant staff assisted fitness coordinator daily operations enforce fitnessrelated policies procedures execute risk management plan recruited hired trained scheduled assisted evaluation personal trainers fitness consultants staff organized manage staff meetings coordinated continuing education workshops verified fitness attendant payroll end pay period maintained fitness activity areas inventory making recommendations fitness center purchasing assisted general manager substitution process providing facility coverage needed served liaison fitness attendant staff equipment technician staff personal trainer 122008 092010 company name city state assessed needs capabilities individuals fitness assessment procedures advised individuals correct method use exercise machines devices including weights developed individual exercise programs individuals based age fitness levels provided instruction variety fitness activities including nongym related activities motivated clients work hisher maximum safe potential entire workout assured exercises done proper form technique maximizing results helped clients develop realistic attainable goals continually modifying training objectives education bachelor science exercise science human performance 1 2008 exercise science human performance aa exercise science 1 2006 mesabi range community college state exercise science afpa nutrition certification completion buena vista university city state skills apt consultant client clients general manager instruction inventory meetings payroll policies progress purchasing quality risk management seminars technician workshops

FITNESS

supervisory logistics management specialist summary target focused highly motivated competent logistics manager long track record utilizing people personnel financial budgets obtain positive results comprehensive understanding logistics methodology aviation maintenance management inventory control well demonstrating high standards work practices safety conscious attitude highlights data collection analysis exceptional organizational skills analytical thinker creative problem solver public speaking inventory tracking budget management staffing recruiting professional works well independently decisive resultsoriented strategic planner works well independently flexible accomplishments leadership supervised 10 marines 20 civilians issuing department defense nato units 2920 pieces ground support equipment gse aviation weapon support equipment awse research conducted research led development contingency program tracking maintenance actions performed people management responsible training recertification 21 personnel utilizing training budget 1200000 dollars financial management directly responsible fiscal year budget 22817000 dollars maintained 100 accountability large section equipment worth 16 million dollars steered daily operations support 16 million equipment supplies deficiencies losses damages competitive analysis performed maintenance analysis recommendations increase maintenance output production numbers decreasing costs experience october 2009 current company name city state supervisory logistics management specialist managing team 30 employees busy work environment establish implement departmental policies goals objectives procedures creating managing analyzing performance data information ensuring appropriate documentation kept file available inspection times ability establish rapport people social backgrounds ensuring compliance environmental health safety goals objectives encouragingidentifying developing best practice strategy ensuring stage distribution maintenance process time budget right quality standards august 2005 august 2008 company name city state quality assurance chief reviewed edited correspondence prior release submission signature performed variety assignments directed toward ensuring acceptability products acceptable levels quality operations involved ensure compliance local state federal laws regarding ordering use disposal hazardous material ensure compliance comnavairforinst 47902 local maintenance instruction manuals publications provide liaison qulaity assurance department maintenance departments conduct audits identify trend analysis correction defects deficiencies november 2002 july 2005 company name city state advanced communication navigation supervisor coordinated work schedules 14 electronics technicians creating balanced shifts work center better meeting needs customers • monitored equipment usage adjusted work priorities resulting flexible productive work center • calculated costs equipment repairs vice replacement costs reducing repair costs hours worked technicians january 1997 july 2002 company name city state aviation maintenance management instructor aviation maintenance administration management training instructor course coordinator nalcomis ima power plants documentation procedures nalcomis ima work center management documentation procedures nalcomis ima production successfully graduated 400 department navy students proper documentation aviation maintenance management accordance comnavinst 47902 education 2013 university phoenix mba business 372 gpa member delta mu delta international honor society business coursework business management coursework business management communications managerial statistics management communication coursework operations quality management coursework advanced coursework business administration public policy coursework marketing communications coursework law political science 2011 university phoenix bachelor science business 34 gpa coursework business management communications coursework business communications management information systems coursework business communications management information systems operations quality management coursework managerial statistics management communication coursework skills ability lead motivate build successful teams understand legal regulatory information security compliance requirements proven influencer negotiator achieving targets dynamic complex business environment team leading people development skills able manage develop diverse group highly skilled people pragmatic approach getting required results ability manage operations within budgetary constraints

AVIATION

engineering lab technician career focus main objective seeking employment triumph actuation systems inc work professional atmosphere utilize skills continue gain experience aerospace industry advance career professional experience engineering lab technician oct 2016 current company name city state responsible testing various seat structures meet specific certification requirements maintain calibrate test instruments ensure testing capabilities maintained ensure data captured recorded correctly certification test reports duties also dynamic test setup static suite testing engineering lab technician sr specialist apr 2012 oct 2016 company name city state utilized skills learned labview course 1 training construct maintain labview vi programs responsible fabricating maintaining hydraulicelectrical test equipment complete development qualification programs apply engineering principles operate electrical mechanical hydraulic systems test pumps motors actuators aircraft work closely design engineers lab management investigate performancedesign issues completed lean six sigma5s training seminar assembly test technician mar 2007 mar 2012 company name city state lead technician overseeing three member crew responsible maintaining high quality standards high volume production environment responsible cargo door system actuators boeing 787 aircraft experience hydraulic components meet military faa regulations work closely engineering group quality assurance inspectors resolve problems development actuators munitions systems journeyman mar 2003 mar 2007 company name city state responsible certifying small arms actuation devices bombs rockets munitions items supervised work crews 35 men supporting usaf aircraft operation enduring freedom assembled rockets bombs small arms operation enduring freedom train newly assigned personnel line delivery section transporting loading delivering munitions aircraft skills dasylab labview mechanical electrical lean5s hydraulic testing test stand fabrication education training associates applied science electronics engineering 2011 forsyth technical community college city state applied science electronics engineering associates applied science munitions systems technology 2007 community college air force city state applied science munitions systems technology

ENGINEERING

consultant professional summary accomplished seller marketing entrepreneurial chops proven record exceeding service standards outpacing performance goals solid technical background focus b2b saas programmatic advertising motivated teamoriented enthusiastic helping companies grow skills b2b sales network development lead prospecting interpersonal communication skills brand marketing business development product development content creation accounting vc advertising website agency b2b billing book brand strategy budgets business development c com interpersonal communication content content creation clients client delivery product development ecommerce editorial finance managing marketing meetings enterprise network sales selling staffing strategic phone tv work history consultant 012020 current company name – city state project manage drinkbumpcoffeecom sheaucom website launches oversee marketing content creation 3rd party integrations three brands prospect onboard 100 traditional retailers d2c ecommerce brands sheau within first 3 months person meetings cold emails phone calls sourced 30 new relationships vcs likeminded brands affiliates partner sohuis content events senior account executive 032019 012020 company name – city state grew 500k book business 10 crosssell upsell opportunities managing pipeline 60 enterprise brands conducted client qbrs developed plans internal teams grow territory customized demos mockups strategic partners created new process documenting sales wins implemented company wide senior account executive 042018 032019 company name – city state achieved 224k new business selling influencer marketing solutions csuite executives brought companys first airline client selfsourced opened new revenue channel spearheaded east coast agency business working internally marketing finance develop new pitch terms account director 032017 042018 company name – city state managed 1mm quarterly pipeline selling programmatic advertising solutions agencies brands increased sales revenue 315 9 months teams top seller exceeded quarterly quotas hitting 123 goal q4 2017 account manager 062015 032017 company name – city state supported 3mm average quarterly book business consistently contributed regional incremental goals earning multiple spot bonuses addressed problems accounting billing service delivery maintain enhance client satisfaction mentored trained account coordinators account managers production coordinator 072014 062015 company name – city state act main point contact high profile clients internal teams develop events onsite activations website builds design work brand strategy editorial content defined project scope including goals deliverables schedules staffing sows budgets sales coordinator 122012 072014 company name – city state supported sales team selling managing executing large scale outofhome advertising programs assistant media planner 102011 112012 company name – city state developed executed multimilliondollar digital tv print mobile campaigns jj education ba rhetoric communications 052011 university richmond city state division 1 womens lacrosse writing consultant kappa alpha theta member global players study abroad student athletes competed prague berlin world cup tournaments developed club lacrosse clinics central europe work history consultant 012020 current company name – city state project manage drinkbumpcoffeecom sheaucom website launches oversee marketing content creation 3rd party integrations three brands prospect onboard 100 traditional retailers d2c ecommerce brands sheau within first 3 months person meetings cold emails phone calls sourced 30 new relationships vcs likeminded brands affiliates partner sohuis content events senior account executive 032019 012020 company name – city state grew 500k book business 10 crosssell upsell opportunities managing pipeline 60 enterprise brands conducted client qbrs developed plans internal teams grow territory customized demos mockups strategic partners created new process documenting sales wins implemented company wide senior account executive 042018 032019 company name – city state achieved 224k new business selling influencer marketing solutions csuite executives brought companys first airline client selfsourced opened new revenue channel spearheaded east coast agency business working internally marketing finance develop new pitch terms account director 032017 042018 company name – city state managed 1mm quarterly pipeline selling programmatic advertising solutions agencies brands increased sales revenue 315 9 months teams top seller exceeded quarterly quotas hitting 123 goal q4 2017 account manager 062015 032017 company name – city state supported 3mm average quarterly book business consistently contributed regional incremental goals earning multiple spot bonuses addressed problems accounting billing service delivery maintain enhance client satisfaction mentored trained account coordinators account managers production coordinator 072014 062015 company name – city state act main point contact high profile clients internal teams develop events onsite activations website builds design work brand strategy editorial content defined project scope including goals deliverables schedules staffing sows budgets sales coordinator 122012 072014 company name – city state supported sales team selling managing executing large scale outofhome advertising programs assistant media planner 102011 112012 company name – city state developed executed multimilliondollar digital tv print mobile campaigns jj personal information interests lover great outdoors extreme hikes including kalalau trail kauai hi wai rata canyon new zealand avid audiobook listener documentary watcher true crime enthusiast selfproclaimed chef creative writing hobbyist skills b2b sales nnetwork development llead prospecting iinterpersonal communication skills bbrand marketing bbusiness development pproduct development ccontent creation accounting advertising agency b2b billing book brand strategy budgets business development c com interpersonal communication content content creation clients client delivery product development ecommerce editorial finance managing marketing meetings enterprise network sales selling staffing strategic phone tv vc website

CONSULTANT

teacher summary energetic years experience highlevel executive support roles organized professional dedicated focused employee manager excels prioritizing completing multiple tasks simultaneously following achieve project goals adept managing multiple projects ease using expert time management methods highlights microsoft office proficiency excel spreadsheets meticulous attention detail quickbooks expert schedule management selfdirected advanced ms office suite knowledge resourceful selfstarter articulate wellspoken flexible accomplishments lesson planning introduced new learning methods ensure total comprehension students material development created lesson plans targeting differentiated learners create engaging educational experience team building leadership created collaborative classroom experience studentcentered activities plan development planned conducted activities balanced program instruction demonstration work time provided students opportunities observe question investigate education strategies employed special educational strategies techniques instruction improve development sensoryperceptualmotor skills language cognition memory goal setting established clear objectives lessonsprojects communicated students achieving total understanding grading rubric overall class expectations technology integration increased student participation test scores introducing relevant computer programs exercises encourage student interest enjoyment creative lesson planning motivated students engage course materials history wwii course organizing war veteran come class speak personal experience parent communication regularly met parents discuss student issues course weakness areas counseling served student mentor counselor students academic problems personal adjustments arose meeting guardians reach solutions experience teacher 072012 current company name city state routinely met students parents regarding inclass issues learning interruptions discuss solutions taught language arts social studies 43 5th grade studentsused variety teaching techniques encourage student critical thinking discussion 5th gradeestablished enforced rules behavior procedures maintaining order among class 22 students developed administered corrected tests quizzes timely mannercoordinated school tutoring hours teachers help students need extra attentionreceived high remarks creativity classroom lesson plans instructional techniques students parents facultycombined discipline plan effective measures various lesson plans increase concentration participation progress student accountabilityearned positive verbalwritten feedback parents regarding classroom instruction student learning successdesigned lesson plans focused age levelappropriate material business partner 072007 current company name city state computed recorded proofread data records reports worked closely company executives identify new business opportunities routinely participated sales process reported consolidated company financial performance calculated prepared issued bills invoices account statements according established procedures complied federal state company policies procedures regulations reconciled reported discrepancies found records communicated customers employees individuals answer questions explain information designed electronic file systems maintained electronic paper files made copies sent faxes handled incoming outgoing correspondence posted open positions company social media websites organized files developed spreadsheets faxed reports scanned documents created weekly monthly reports presentations properly routed agreements contracts invoices signature process received distributed faxes mail timely manner managed daily office operations maintenance equipment created maintained spreadsheets using advanced excel functions calculations develop reports lists performed heavy bank reconciliations cash flow statements media assistant 082011 072012 company name city state replaced worn labels barcodes keep materials good physical conditionreshelved books maintain neat tidy reading areacleaned repaired damaged books library resource materialsmonitored lending reserved course materialscompiled circulation statistics drafted reports monthtroubleshooted technical problems library computers technologyanswered patrons questions circulation deskcoached students faculty staff use electronic print internet resourcesmaintained complete accurate records library transactions teacher 072007 062008 company name city state teaching experience education bachelor arts educationpyschology 1 2007 university maine fort kent city state skills resultsoriented dedicated team player strong interpersonal skills time management

TEACHER

engineering manager core qualifications executive decision maker process design improvement new product development strategic planning development lean six sigma practitioner product design budgetary policy development automation design quality control project management execution economic analysis ergonomic safety conscious professional experience engineering manager 102012 032014 company name city state boyden ia october 2012 march 2014 manufacturer agricultural grain handling sprayer products recreational vehicle trailer towing equipment engineering manager managing design engineering resources responsible new product development product improvement efforts well build operations engineering department process development improvement implementation led implementation project management principles effective new product development project execution led department reorganization creating cohesive environment among design manufacturing resources led future state factory initiative better align production resources project manager 052011 082012 company name city state oshkosh wi may 2011 august 2012 military vehicle manufacturer includes hemtt matv lvsr mtvr het fmtv commercial snow product project manager plan develop execute programs projects accordance strategic objectives business requirements drive continuous improvement order become profitable effective resource allocation managed planning execution building expansion automated wash system implementation 15m managed transition installation assembly process hemtt military vehicles 25m led crossfunctional team design develop implement electronic production control solution 1m worked operations team standup new military vehicle inspection facility process 2m senior manufacturing engineer 012010 012011 company name city state jackson mn 2010 2011 ag equipment manufacturer includes challenger rogator terragator massey ferguson wilmar products senior manufacturing engineer improve productivity ontime delivery means improving resource capability utilization lean six sigma productivity tools development production methodologies integrated product design led team improve material review process effectively address product nonconformance reduce wip led crossfunctional team continue development tab slot production methodology worked team standardize tooling improve manufacturing capabilities efficient operations senior manufacturing engineer 012008 012010 company name city state spencer ia 2008 2010 company diversified industrial manufacturer includes production hydraulic pumps motors senior manufacturing engineer led process improvement efforts major core commodities within hydraulics manufacturing facility participated new product development initiatives ensure design manufacturability cost containment effective resource allocation designed led implementation machining resource reorganization increased product velocity better throughput key core commodity led 40 reduction wip 50 reduction scrap coordinated efforts manufacturing design resources improved resource capability todd korbitz korbitzthotmailcom 920 7166086 manufacturing engineer 012004 012008 company name city state emmetsburg ia 2004 2008 company manufacturer aerial scissor lifts used elevate personnel heights 30 feet manufacturing engineer led process improvement quality control efforts implementation new tooling automated equipment increased daily production output 32 units per day 2004 70 units per day 2008 substantially decreased labor requirements designed managed implementation robotic welding workcells improved quality 70 reduction rework improved human resource effectiveness meet business needs improved tooling fixturing led 90 reduction rework efforts due uneven scissor stacks lean elevated maximum height education master business administration project program management keller graduate school management devry university city state us master business administration may 2010 concentration project program management gpa 36 keller graduate school management devry university naperville il bachelor science political science economics minnesota state university city state us bachelor science degree political science may 2004 emphasis political philosophy minor economics gpa 35 minnesota state university mankato mn earned placement deans list served student advisor dean social behavioral sciences manufacturing engineering technology northwest iowa community college city state us manufacturing engineering technology july 1997 northwest iowa community college sheldon ia 1st place iowa 4th placenational automated manufacturing competition student government senator affiliations coached 2 first lego league robotics teams 1 first tech challenge robotics team accomplishments awarded four army achievement medals earned placement deans list served student advisor dean social behavioral sciences military experience specialist 011989 012007 company name spencer community school district spencer ia 2008 2011 board trustees board president developed community relationships effective resource allocation district sustainability conduct policybudget development leadership evaluation resource analysis project prioritization led union contract negotiations improved district financial solvency increasing taxes led planning passage new middle school building addition led transition old middle school building community apartments senior center spencer public library spencer ia 2007 2010 board trustees board vice president set direction library advocating planning evaluating monitoring resources services spencer stem spencer ia 2007 2011 cofounder coach mentor coached 2 first lego league robotics teams 1 first tech challenge robotics team united states army army national guard retired 1989 2007 fire direction automated tactical data systems specialist awarded four army achievement medals member task force 21 tested made recommendations 21st century tactical targeting equipment skills engineer manufacturing engineer process improvement tooling welding automated equipment quality control robotic robotic welding operations new product development product development transmissions commodities hydraulic pumps hydraulics machining pumps project management design engineering engineering department process development assembly assembly process business requirements continuous improvement electronic production inspection production control project manager massey ferguson product design six sigma sixsigma automation design budget contract negotiations ergonomic ergonomics fanuc mentor policy development process design robotics strategic planning program management industrialmanufacturing manufacturing engineering

ENGINEERING

hr volunteer asst manager professional summary dedicated every project worked strong undergraduate graduate credentials including five years experience assisting management human resources look expand knowledge increasing chances future career opportunities completing doctorate business program educating full time student puts position operate industries manufacturing government healthcare industries alone would increase earning potential educated aspects business help operate organization needed masters degree business administration along able comprehend needed organization succeed aspiration completing mba program helping allow work top management positions along allowing show skills gained education skills human resource management product design development strategic warehouse management added knowledge run organization ethical manor making sure aspects true organization making sure policies regulations met within timely manner making sure organization suffer paying unwanted fees taking organizations cash flow knowing get product service receiving location time another aspect key points learned undergrad education learning entrepreneurship master business administration grand canyon university dates 2016 current expected graduation date 042018 key points education marketing management economics leadership organizations operations management quantitative methods managerial accounting finance strategic management extremely organized conflict resolution selfmotivated process implementation staff development client assessment analysis risk management processes analysis project management strong verbal communication budgeting finance team liaison human resource management product design development strategic warehouse management added knowledge run organization ethical manor making sure aspects true organization making sure policies regulations met within timely manner making sure organization suffer paying unwanted fees taking organizations cash flow knowing get product service receiving location time another aspect key points learned undergrad education learning entrepreneurship master business administration grand canyon university dates 2016 current expected graduation date 042018 key points education marketing management economics leadership organizations operations management quantitative methods managerial accounting finance strategic management extremely organized conflict resolution selfmotivated process implementation staff development client assessment analysis risk management processes analysis project management strong verbal communication budgeting finance team liaison work history hr volunteer asst manager company name city state january 2009 volunteer assistant human resource manager company name city state august 2009 september 2014 assist handling common workplace disputes assist maintaining employment policies inform staff assist hiring firing disciplining staff assist handling compensation benefits assist creating new benefits assist setting salaries certain positions organize benefits like healthcare pensions volunteer assistant human resource manager january 2014 assist handling common workplace disputes assist maintaining employment policies inform staff assist hiring firing disciplining staff assist handling compensation benefits assist creating new benefits assist setting salaries certain positions organize benefits like healthcare pensions skills advertising ba benefits business administration business strategy cash flow economics employee relations finance firing hiring human resource management leadership logistics managerial accounting marketing management operations management organizational performance management policies product design development profit receiving scheduling strategic strategic management advertising ba benefits business administration business strategy cash flow economics employee relations finance firing hiring human resource management leadership logistics managerial accounting marketing management operations management organizational performance management policies product design development profit receiving scheduling strategic strategic management education ba entrepreneurship specializing logistics ashford universitydates 2010 2015 key points education advertising new business strategy organizational management organizational dynamics mba business administration grand canyon university city state 2018

HR

fine jewelry cad designer summary two years experience fine jewelry cad designer seven years experience illustrator jewelry designer founder lead designer z liu design highlights z liu design certified advanced matrix 8 tsplines programs proficient technical drawing illustrator sketching advanced matrix cadcam proficient adobe creative suite along microsoft office applications impeccable attention detail organized bachelor fine arts audiovisual editing accomplishments featured interview papercity magazine dec 2008 spotlighting z liu designs fine jewelry line carried stanley korshak dallas experience may 2016 september 2016 company name city state fine jewelry cad designer create original complex cad designs stock neiman marcus october 2015 february 2016 company name city state fine jewelry cad designer design custommade fine jewelry cad using matrix 8 create photo realistic cad renders customer approval satisfy customer needs increase sales operate solidscape daily 3d print march 2015 august 2016 company name city state fine jewelry cad designer design classic fine jewelry cad using matrix 8 making sure designs manufactured produce water tight stl files ready 3d print october 2011 may 2013 company name city state jewelry image retoucher mac environment make realistic presentations fashion retail focused catalogs ecommerce highpaced studio environment august 2008 october 2010 company name city state jewelry designer developed new original designs interfaced factory production oversea specializing designing fine bridal diamond jewelry jcpenny zales macys etc february 2005 august 2008 company name city state founder jewelry designer retoucher created original 18k fine jewelry carried stanley korshak 2008 2010 msleah adler mssue spielberg ordered 18k semiprecious original design earrings saw ad new yorker magazine education march 2015 academy gemvision city state certificate advanced matrix 8 tsplines october 2014 gia city state matrix 75 comprehensive cadcam certificate 2014 gia colored stone essential certificate september 2012 university arts london city england highend photography retouching certificate may 2003 brookhaven college city state fine arts drawing jewelry technology associate arts fine arts drawing jewelry technology june 1993 navy education university city china bachelor fine arts audiovisual editing professional affiliations gia alumni association 2014 present languages fluent multiple languages english chinese written verbal skills 3d adobe creative suite photo ad arts attention detail cadcam catalogs designing ecommerce english fashion drawing illustrator mac microsoft office applications photography presentations retail sales sketching written

DESIGNER

engineering aide professional summary resourceful facilities tech solid background preventative maintenance repairtalented facilities tech 3 years experience developing executing maintenance programs excellent troubleshooting skillsdetailoriented professional strong technical skills ability learn concepts quickly highlights q mechanicallyinclined q diagnosis repair q skilled concrete finisher q preventative maintenance q dexterous hand tools q suspension alignment q strong attention detail q brake systems expertise q troubleshooting q brake repair replacement q responsible reliable q strategic thinker q excellent problem solver q selfstarter q decisive q critical thinker accomplishments machine troubleshooting q performed effective troubleshooting machinessystems number per weekmonthyear repaired broad range machines systems including types machines systems using toolsproblem diagnosis q used operational knowledge systems parts components solve problems arose assembly documentation q reported documented unsafe conditions equipment andor injury training q responsible providing vision guidance group 20 construction employees training sufficient project plans procedures equipment maintenance q performed routine maintenance equipment asneeded basis inventory control q restocked organized items necessary directed machine repair q detected machine malfunctions problemsolved accordingly q repaired maintained replaced parts dies skills work history engineering aide 122006 042009 company name – city state aided departments development plans cost estimates road parking lot drainage projectscomputed load grade requirements material stress factors determine design specificationswrote daily detailed reports logging work progress quality assurance purposescompleted repairs maintenance work company standardsplanned work determined appropriate tools equipmenttook care facility equipment grounds roads fences service technician 082004 122006 company name – city state followed checklists verify important parts examinedserviced air conditioning heating engine cooling electrical systemsrebuilt faulty assemblies including steering systems linkagesexamined vehicles determine extent damage malfunctionsspecialized servicing brakes fuel systemscommunicated customers regarding vehicle issues potential repairsrepaired replaced belts hoses steering systemsexecuted phases power system tear repairoperated pneumatic tools air compressorsremoved replaced tires shocks struts brakescontributed repeat referral business using strong customer service problem solving skillsrepaired replaced radiators water pumpsorganized work records filed reportstransported customers shop customer service program concrete finisher 051997 072004 company name – city state shaped built roads using large construction equipmentoperated bulldozer properly deploy waste products compactorsdocumented daily equipment inspections submitted daily inspection forms supervisorperformed daily maintenance machine cab wheelsoperated equipment safely efficiently timesserviced maintained vehicles heavy equipmentcorrectly used aggregate sizes classifications road constructionlistened warning alarms responded accordinglyloaded proper materials abiding safety legal standardsobtained proper signatures requiredmonitored various gauges vehicle operation investigated repaired abnormalitiesoperated maintained forklift truck safe efficient mannerretained shop order segregation yard movementset read grade stakes construct roads parking lots building pads landfills sediment pondsexecuted daily pretrip posttrip inspections documentation compliance dot guidelines company policiescompleted repairs maintenance work company standardscounted verified orders picked ensure accuracyplanned work determined appropriate tools equipment 051989 061996 company name followed checklists verify important parts examinedorganized work records filed reports education diploma general studies 1 1986 maury high school state general studies industrial maintenance industrial engineering production engineering mechanical engineering engineering welding fabrication industrial tool manufacturing technology process technology lamar institute technology city state gpa gpa 40 industrial maintenance gpa 40 industrial engineering production engineering mechanical engineering engineering welding fabrication industrial tool manufacturing technology process technology skills customer service customer service documentation forklift forms legal materials policies problem solving skills progress quality assurance read repairs safety struts supervisor tear

ENGINEERING

market analyst promoted assistant director brand strategy professional summary dear cristina team second found position found extremely excited knew right away something part something id deeply regret didnt try im looking really start career involved something grow invest long term see customer marketing coordinator position couldnt excited opportunity zendesk marketing company supporting entire staff demographic research target market campaigns enjoyed marketing aspect always thought id find back somehow consider lucky part amazing company ive put best effort everything given know zendesk place want responsible coordinating every interview within san francisco office greeting candidates onsite maintaining organized status database well main responsibilities ive also managed office expansion filled administrative duties needed pleasure assisting planning holiday party well team activities love recruiting much personable interaction daily basis different backgrounds different personalities ive privilege trained always poised appropriate response every situation guidelines utmost professionalism every phone screen reference call email inperson interview recently opportunity visit college campuses promote zendesk realized much enjoy educating others making believe ive found perfect company im ready perfect position combines everything love excel planning coordinating evangelizing history marketing current role im used supporting entire team entire company manage multiple projects im highly dependable extremely detailed zendesk made passionate professional would love opportunity promote vision customer love best regards zendesk looking recruiting program associate ready wear multiple hats within recruiting ideal associate skilled areas project management event planning vendor university relations budgeting training person glue recruitings daytoday operations operate crossfunctionally across global organization external vendors order ensure hitting hiring goals keeping eye cost per hire course candidate experience responsibilities partner recruiting manager efforts drive talent acquisition results period high growth serve point contact headcount matters maintain relationships external vendors agencies promote manage employee referral program demonstrate subject matter expertise comes ats linkedin work human resources manage immigration needs new hires existing staff coordinate job board postings manage maintain ats run reports organize job descriptions adddelete employee access etc assist recruiting manager tracking department budget roi plan organize recruiting events college fairs hackathons meetups assist reference calls needed manage new hire background check process collaborate human resources ensure seamless candidate onboarding educate new hires hiring managers zendesk recruiting process create adhoc reports presentations needed required 2 years experience human resources recruiting administrative role 12 years experience working ats jobvite preferred basic understanding recruiting world tools processes data drive talent acquisition passion driving bestinclass candidate experience ability maintain confidentiality demonstrated success developing relationships stakeholders across organization exceptional cando serviceoriented attitude strong written verbal communication skills track record successfully able manage multiple projects multiple deadlines multiple owners high attention detail organizational skills demonstrated integrity maturity professionalism sensitivity comfortable ambiguity bachelors degree related experience clear jamie responsible point contact headcount matters meaning question whether hm seat open timing filling seat according finance please check jamie first core qualifications pitney bowes mapinfo including targetpro mapmarker predcitive analytics software geoscape market intelligence software nielsen primelocation market structure segmentation software microsoft officeword excel powerpoint cision media services workamajig jobvite zendesk experience 102011 current company name city state maintain relationships external agencies need approve new agency contract agency isnt playing rules seek jamies help jamie work legal get new contracts approved manage maintain jobvite recruiters still responsible drafting opening reqs within jobvite send req jamie approval jamie insure integrity data ats followup recruiters candidates hanging without disposition assist pulling reports various metrics jamie also responsible addingdeleting employees jobvite access promote manage employee referral program questions whether employee getting credit questions program timing payment etc sent jamie also jamie monitoring referrals closely please stick sla getting back referrals within 2 business days submitted consideration jamie responsible pointing stale referrals havent contacted recruiters monitor job board postings recruiters still responsible postings jamie monitor insure li job slots full arent stale etc please see jamie new postingad youd like place collaborate hr ensure seamless candidate onboarding means jamie touch hr inform us issues background check clearing also monitor reference calls process ensure calls made documented within jobvite addition jamie also continue assist presentations event planning tracking budget educating new hires recruiting processes 032009 082011 market analyst promoted assistant director brand strategy company name city state data visualization demographics assistant ceo team twenty performed market analysis metro pcs comcast develop mico marketing campaigns used psychographic anddemographic research identify trends consumer behavior develop brand strategy responsible evaluating target market clients providing analysis effective marketing strategies performed research built models numerous micromarketing campaigns nationwide converted raw statistical data useful actionable information clients 072008 122008 company name city state responsible creating media lists public outreach facilitated organized focus groups numerous clients compiled earned media portfolios clients organized productbased hit books worked members media daily basis 052006 052008 company name city state helped prepare stimulus materials child reach ageappropriate development implementing sonrise program autism treatment center america communicated case directly consulting therapist parents participated team clinics training meetings workshops develop maintain date therapeutic interventions education 2008 bachelor arts sciences psychology sociology french studies university portland city state france psychology sociology french studies deans list personal information hope clarifies jamies role items work directly let know questions ive detailed skills administrative ad agency autism brand strategy budget consulting contracts credit clients data visualization drafting event planning facilities management focus graphic hr legal mapinfo market analysis marketing strategies marketing market materials meetings access excel microsoft office powerpoint word presentations processes recruiting research sla phone therapeutic interventions vision workshops additional information hope clarifies jamies role items work directly let know questions ive detailed

PUBLIC-RELATIONS

administrative assistant summary determined proactive administrative assistant works sense urgency anticipate needs seniorlevel executives thrives fast paced dynamic environment highlights microsoft office proficiency proper phone etiquette articulate wellspoken time management excel spreadsheets meticulous attention detail professional mature strong problem solver invoice processing works well pressure human resource laws knowledge social media knowledge understands grammar appointment setting database management customer serviceoriented labor relations payroll mail management meeting planning travel administration brand development multimedia marketing trade shows google analytics knowledge market trends direct mail campaigns special events planning adobe illustrator adobe indesign skilled negotiator floor set design pos systems knowledge retail buying friendly outgoing employee scheduling superb sales professional administrative support specialist selfstarter executive presentation development business correspondence organized highend fashion knowledge strong communication skills accomplishments sales surpassed sales goals 25 increased sales 5075 two year period managed successful sales team 25 members consistently exceeded sales goals 15 month process improvement created new departmental procedures manual assessed organizational training needs competitive analysis performed competitive analysis make recommendations future company growth marketing implemented marketing strategies resulted x growth customer base creative problem solving resolved product issue consumer testing formally recognized playing instrumental role implementation cost savings measures planned executed aspects major office headquarter move experience 012014 current administrative assistant company name calendar management overseeingscheduling appointments meetings travel arrangements catering preparations etc provide general administrative support working special projects assigned designated departments sales pr licensing ecommerce assist showroom account executives sales appointments recording updating sales reports analyzing trends opportunities growth based accounts price point overseeing new door approvals licensing accounts researching new prospects scanning filing incoming contracts executed maintain licensee internal directories door distribution lists seasonal line sheets price points preparation business reviews presentations market recaps bimonthly selling information responsible measuring reporting analyzing key performance indicators ecommerce site managing analytics programs evaluate site performance improve conversions 102010 012014 assistant director company name developed several business building programs incentives including limited rewards program membership program weeklyyearly promotions staff education training etc handling buyer responsibilities purchases high volumes company retail inventory analyzing sales trends consumer preferences seasonal variables purchasing allowances fluctuations fulfilling high volumes calendar management overseeing approximately 25employee work schedules appointments travel arrangements meetings timeoff coverage etc coordinating creating visual merchandising marketing collateral preparing instore displays webprint advertisements brochures gift cards webpages banners etc designing trainings protocol manuals evaluation rulers new hires existing employees areas including customer service service performancequality retailup selling etc preparing biweekly payroll ensuring payments accurate based employee commissionshourly wages tax information file overseeing delivered customer service ensuring upheld use company standards addressing consumer complaints discrepancies etc executing company hr obligations advertising job opportunities interviewinghiring trainings evaluations pay negotiations terminations vacationtimeoff requests new hire paperworkdocument verification 092010 012011 technical design intern company name attending daily fit meetings evaluating status functionality samples based updates approving production creatingupdating line sheets updating techpacks garment costing specifications support staff assisting cad updateschanges organizing line books scheduling fit models meetings etc 072010 082010 public relations intern company name updating daily log google alerts brand features press formally documenting archiving press releasesclippings coordinating sample traffic pr dept celebrities photo shoots magazines etc confirmingtracking return samples accountscontacts planning preparing highprofile events ensuring necessary items available execution event list includes first fashion night flagship store w guests anna wintour kate hudson hamptons popup store etc education 2015 bachelors business administration fashion merchandising lim college city state skills familiar hr functionsduties proven abilities account management strong analytical skills superior communication skills proficient ms office adobe illustrator design photoshop languages fluent english spanish

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marketing commnications public relations specialist summary public relations consultant knowledgeable planning creating implementing campaign strategies media relations placement highlights biography writer microsoft office proficiency self motivated team player effective communication creative problem solving office organization wardrobe organization front desk greeter customer service office equipment fax scanner multi phone line proficient microsoft brand development office suite adobe photoshop research skills legal marketing location scouting licensed trained cosmetologist certified makeup artist westlaw lexisnexis knowledge copyright law project management presentations selfdirected knowledge copyright law westlaw lexisnexis office management new customer acquisition problem solving project management copywriting copyediting promotional campaigns relationship building expert marketing sales specialist deadlinedriven exceptional multitasker decisive problem solver organized efficient motivated team player time management proper phone etiquette works well pressure social media knowledge understands grammar labor relations meeting planning travel administration legal administrative support executive presentation development scheduling mail management business correspondence selfstarter human resource laws knowledge multimedia marketing direct mail campaigns special events planning skilled negotiator graphic design accomplishments litigation assisted attorneys trial preparation developed trial exhibits motions reviewedorganized documents trial discovery legal administration tasks generated typed formatted edited letters documents motions briefs client forms hired trained managed team 15 launched aggressive growth plans helped increase customer base significantly market research defined industry segments identified opportunities domestic international markets organizational development implemented strategy targeting highprofile clientele replaced industry leader within 9 months product launch initiated email marketing project directed team develop database 250 k double optin members weekly product update emails experience marketing commnications public relations specialist january 2001 current company name city state cultivate maintain close productive relationships journalists bloggers opinion leaders create print webbased communications materials story pitches press releases qanda interviews presentations video scripts speeches consistent clients image message public speaking correspondence press behalf clients press preparation client conferences media interviews speeches marketing intern company name city state social media outreach event planner august 2010 july 2014 company name city state assist negotiations space contracts conduct research book event space making site visits create revise room layouts event order supplies audiovisual equipment arrange food beverage ensure appropriate décor gather information project achieve quality event production make travel arrangements propose new ideas improve event planning implementation process serve liaison vendors eventrelated matters assist managing onsite production cleanup events necessary prepare nametags materials notebooks packages gift bags registration lists seating cards etc close event assist preparing budgets provide periodic progress reports staff directors event project keep track event finances including check requests invoicing reporting coordinate appointments visits see space scheduling events calendar prepare modify event contracts requested legal royalties intern regional director urban music june 2013 september 2013 company name city state gathered analyzed research data regarding statutes decisions legal articles codes drafted meeting agendas supplied advance materials andexecuted followup meetings team conferences managed receptionist area including greeting visitors responding telephone inperson requests information created powerpoint presentations used business development made copies sent faxes handled incoming outgoing correspondence photocopied correspondence documents printed materials admissions representative march 2013 september 2013 company name city state computed recorded proofread data records reports researched negotiated implemented tracked advertising public relations activities defined project company vision strategies tactics identified customer needs market research analysis managed editorial content design distribution external company newsletter cultivated positive relationships community public relations campaigns school board substitute teacher september 2006 may 2010 company name city state applied progressive teaching principles class 29 students improving standardized tests scores 17 sixmonth period conducted small group individual classroom activities based differentiated learning needs communicated effectively educators various grade levels taught english literature grades 1012used variety teaching techniques encourage student critical thinking discussion 9th grade world history course taught creative writing diverse class 20 studentsestablished enforced rules behavior procedures maintaining order among class 18 students developed administered corrected tests quizzes timely manner received high remarks creativity classroom lesson plans instructional techniques students parents faculty designed lesson plans focused age levelappropriate material human resources assistant may 2003 may 2005 company name city state developed training manual new staff ease transition new employees effectively communicated team members maintain clearly defined expectations collected monitored evaluated customer requirements achieve desired delivery time order fill rates generated distributed daily reports order acknowledgments appropriate personnel served link management employees handling questions interpreting administering contracts helping resolve workrelated problems directed personnel training labor relations activities advised managers organizational policy matters recommend needed changes reviewed federal state laws confirm enforce company compliance created organizational flow charts career path reports evaluate employee compensation information ran biweekly payroll process led weekly open enrollment question answer session employees benefit program updates developed implemented monitored programs maximize customer satisfaction def jam records marketing assistant january 2003 january 2005 company name city state complete works wardrobe 2009 list clients live nation tennessee state university busy bee marketing def jam baileys billiards cocacola company red zone entertainment fli musik group nashville music city fashion show carnivo liquor red bull marketing assistant march 2002 march 2003 company name city state marketing promotions branding assistant january 1998 september 2001 company name city state communicate marketing department ensure appropriate planning strategies structures place followed assist development annual marketing plan organization research development marketing plan establish system reports communications information marketing team sales team feedback organize department meetings review progress programs review week employment employment agencies office team volt adecco administrative marketing temp southern university law center chair barristers ball sports entertainment legal association president 2014 vp entertainment 2013 legal assistant intern may 1999 september 1999 company name city state completed case research via lexisnexis westlaw databases monitored legal volumes verify law library uptodate collected data prepare draft settlement packages clients composed typed routine letters correspondence analyzed law sources including statutes recorded judicial decisions legal articles constitutions legal codes used computer databases credit reports tax legal filings locate persons compile information investigations organized legal memoranda client correspondence education juris doctorate law 2014 southern university law center city state usa bs mass communications 2001 tennessee state university city state usa mass communications sociology 1 2008 tennessee technical center city skills administrative adobe photoshop artist book budgets conferences contracts creative problem solving client clients customer service event production event planning fashion fax image invoicing notebooks law legal managing marketing plan marketing materials meetings microsoft office suite office works negotiations office equipment presentations press press releases progress public speaking quality reporting research sales scanner scheduling self motivated scripts speeches team player phone travel arrangements video writer

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personal assistantintern deputy minister construction housing sierra e summary executive administrative support professional offering versatile office management planning research skills committed quality performance cognitive thinking management organizational goals seeking position development executive assistant skills identifying project strategies locations utilized mutual growth success particularly wish apply extensive research skills customer service experience dynamic real estate setting highlights strong interpersonal communication skills articulate wellspoken professional mature meticulous attention detail resultsoriented russian fluent spanish advanced reading writing advanced ms office suite knowledge time management database management conference planning travel administration business correspondence executive presentation development employee training development accomplishments awarded bonus recognition managing addition 50 staff members planned corporate meetings lunches special events groups 50 employees supported deputy minister russian federation personal document management calendar organization collateral preparation meetings government officials helped manage coordinate installation roadway parking lot project within entire commercial development wrote produced series 10 audio print stories prism radio broadcast investigating economic development trends washington dc metropolitan area intl tv services inc earned deans list 2012 2014 experience company name city state personal assistantintern deputy minister construction housing sierra e 102014 122014 organized files developed spreadsheets reports managed daytoday calendar dm created maintained spreadsheets using advanced excel functions calculations develop budget reports lists created powerpoint presentations used local construction projects handled media public relations inquiries drafted meeting agendas supplied advance materials executed followup meetings team conferences planned travel arrangements 10 executives government officials researching analyzed current economic trends urban mixeduse development company name city state executive assistant director operations ceo 052011 062014 managed ceos complex frequently changing travel arrangements coordinated preplanning trips managed external contacts ceo kept track periodic communication needed priority contacts created expense reports budgets filing systems conducted research prepare gather proof briefing materials agendas decks executivelevel meetings processed travel expenses reimbursements assisted team building initiatives overall support maintenance organizational culture employee morale supported human resources department annual employee review process manage performance merit increases directed administrative functions directors principals consultants key managers translated edited russian spanish news media english frequently used word processing spreadsheet database presentation software company name city state teacher assistant 012006 062006 developed taught spanish language lessons promote student interest teachers behalf fostered meaningful relationships among students teamwork community service projects collaborated team faculty develop afterschool spanish tutorial programs companyname city state loan officer intern 012005 122005 compiled database loan applicants credit histories corporate financial statements financial information developed maintained relationships local real estate agents learned originate review process close administer customer loan proposals maintained strict confidentiality bank records client information reviewed edited loan agreements ensure accuracy education master arts economics community development 2015 pennsylvania state university city state gpa 40 bachelor arts international relations spanish language 2008 george mason university city state gpa 32 skills people skills interpersonal communication clientemployeestudent relations customer service team building cultural diversity experience advanced problemsolving office administration ms office suite database management filing financial statementstransactions basic hr procedures clevel management presentations proposals real estate knowledge report writing market research translation spreadsheet employee training travel arrangements typing speed 60 wpm word processing editing

CONSTRUCTION

assistant manager sales relocation specialist summary working professionally field multifamily housing communities two years day day duties sales relocation assistance taking tours helping resident client issues many administrative office tasks processing monies following leads scheduling vendors maintenance issues ordering supplies data collection weekly reports owners appointment setting learn adapt easily work well others efficient accurate work received bs appropriate technology appalachian state university 2012 currently completing second degree part time online bsbe information technology east carolina university experience assistant manager sales relocation specialist jun 2014 current company name city state leasing apartments two multifamily apartment communities popular south park third ward neighborhoods charlotte leasing sales apartment homes helping current residents issues concerns assisting maintenance scheduling service requests buffer maintenance residents following residents service requests walking model tour path clubhouse business fitness centers setting refreshments start day maintain professional appearance community making sure marketing collateral prospects scheduling appointments tours taking prospects tours community model apartments gathering contact information prospects following prospects three forms contact email phone hand written letter following telephone internet leads throughout day answering phones filing checking maintaining property associate email total leases first month 12 maintain property renewal programs increasing percentage residents compliance company renters insurance requirements complete weekly market analysis survey including limited current market conditions nearby acquisitions miscellaneous property data follow quarterly marketing plans go marketing visits surrounding businesses weekly typing new leases renewals putting lease files together according national apartment association checklistformat floating leasing agentconsultant apr 2013 jun 2014 company name city state leasing apartments three multifamily apartment communities helping current residents issues concerns best ability assisting maintenance scheduling service requests buffer maintenance residents following residents service requests walking model tour path clubhouse fitness center start day maintain professional appearance community making sure marketing collateral prospects scheduling appointments tours taking prospects tours community model apartments gathering contact information prospects following prospects three forms contact email phone hand written letter following telephone internet leads throughout day answering phones filing checking maintaining property associate email total leases first year 58 maintain property renewal programs maintained 55 renewal rate fairington increased percentage residents fairington compliance company renters insurance requirements september 2013 72 april 2014 99 complete weekly market analysis survey including limited current market conditions nearby acquisitions miscellaneous property data follow quarterly marketing plans go marketing visits surrounding businesses typing new leases renewals putting lease files together according national apartment association checklistformat construction crew member jun 2012 dec 2013 company name city state demolition homes retail space remodeled framing sheet rocking cleanup jobsite remodel build complete server oct 2011 feb 2013 company name city state construction crew member jan 2002 jan 2009 company name city state demolition homes retail space remodeled framing sheet rocking cleanup jobsite remodel build complete education bsbe information technology present east carolina university city state online bsbe bachelor science appropriate technology may 2012 appalachian state university city state renewable energy green technologies high school diploma college prep may 2005 parkwood high school city state skills office administrative tasks filing market analysis marketing plans outreach marketing answering multiline phones appointment scheduling billing collections typing microsoft office word access powerpoint excel outlook publisher mac office suit pages numbers keynote proprietary programs realpageonesite adp etime management keytrac system blue moon leasingdesk weblisters property solutions lro mri saferent yardi technology drafting software revit bim autocad windographer c c programming languages accomplishments received exceeds expectations end year performance reviews ginkgo residential fairfield residential volunteering volunteered watauga extension teaching esl english second language migrant farm workers boone nc 2007 worked asu sustainable farm 2007 worked asu biofuels lab 2008

CONSTRUCTION

insurance specialist summary accomplished communicator mediates effectively uses negotiating persuasion skills achieve consensus proficient account management training project management building strong relationships proven ability streamline operations educations troubleshoot problem areas demonstrated history successful administration effective issue resolution providing highquality leadership managing individuals varying backgrounds skills spreadsheet management pos systems microsoft office proficiency advanced ms office suite knowledge medical billing microsoft excel certified administrative support specialist quickbooks expert employee training invoice processing advanced clerical knowledge microsoft excel marsha systemfosse system experience insurance specialist 042017 current company name city state processed applications payments corrections endorsements cancellations developed implemented monitored new underwriting guidelines agency compiled coverage rating information accessible format submitted uptodate activity production logs agency management review researched coverage premium options supplied clients best coverage available finalized maintained types personal lines insurance policies within agency front desk agent 122015 current company name city state dispensed guidance direction authorization carry major plans reviewed sales price operating costs ensured work accomplished safe manner accordance established operating procedures practices handled telephone inquiries documented business requirements functional specifications training procedures managed quality communication customer support product representation client interacted customers retail buyers followup shipping statuses expedited orders promptly responded general inquiries members staff clients via mail email fax performed store opening duties including counting cash drawers checking equipment proper functioning public relations 092011 062012 company name city state identified customer needs market research analysis defined project company vision strategies tactics researched negotiated implemented tracked advertising public relations activities evaluated managed new strategic business opportunities expanded product company recognition national press support sales marketing teams organized public appearances lectures contests exhibits increase product awareness billing coding 072010 082010 company name city state obtained information contacting appropriate personnel patients organized files color codes entered information computer databases retrieved requested files delivered appropriate personnel reviewed files check complete accurate information processed routed incoming mail public relations 082011 052017 company name city state identified customer needs market research analysis defined project company vision strategies tactics organized public appearances lectures contests exhibits increase product awareness worked management identify trends developments might influence pr decisions strategies researched negotiated implemented tracked advertising public relations activities education training high school diploma 2011 jones senior high school business administartion 2017 southern university city state united states personal information majorette twirler dancer volleyball affiliations walk life st joseph hospital willing relocate anywhere additional information employee month march 2016 skills account management administrative support advertising art business management call center clerical closing color client clients customer satisfaction customer service customer service customer support databases direction email employee training fax functional invoice processing machine operation market research analysis medical billing microsoft excel mail microsoft office ms office suite payroll personnel pos pr public relations quality quality assurance quickbooks retail safety sales script shipping spreadsheet telephone vision additional information majorette twirler dancer volleyball affiliations walk life st joseph hospital willing relocate anywhere additional information employee month march 2016

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store chef executive profile restaurant professional executive chef sous chef chef manager position proponent leader healthy cuisine passionate food service star 4 diamond resorts hotels spa country club customer service team educator multi unit manager skill highlights leadershipcommunication skills budgeting expertise employee relations human resources new product delivery negotiations expert core accomplishments dining clients krogers supermarket nutritional menu development recipe analysis improved health results longterm stay guests developed chef training programs teaching healthy cooking techniques healthpromoting ingredient selection build foundations healthy lifestyle 1 7 image options professional experience april 2014 current store chef duties including menu development one one consultation customer designing menus well work scheduling complete budget bistro food outlet campus catering successful menu development execution clientele resulting 20 business increase 6 month prior emphasis light fare highlighting locally grown ingredients regional flavors implement staff training program including task competency indexing increased labor efficiency flavor development cooking techniques food presentation concepts inventory handling management rotation accordance haccp food cost controls food quality standards july 2013 january 2014 company name executive chef delivers strong operational performance executing sodexo regulatory agency standards programs continually monitoring operations completing assessments necessary action plans provide optimal food quality meal service drives customer satisfaction maintains client relationships rounding ensures compliance food safety sanitation overall workplace safety standards supervises staffs trains conducts applicable rounding manages performance department include food service supervisors andor front line staff regarding food presentation quality cost control food safety sanitation manages controls resources materials ensure quality adequacy supply cost control within budgetary guidelines responsible managing process purchasing receiving scheduling inventory control managing food production activities compliance sodexo food production systems assist menu planning precosting postcosting may 2005 january 2013 company name city state executive chef food service manager premium menu design recipe development culinary education kitchen staff lining events live cooking demonstrations pairing events upscale private catering functions doctor executive broad culinary nutrition consultant health improvement results patient staff successful design implementation menu promotes conscious cuisine standards culinary help development nutritional standards food outlets high positive guest feedback surveys 65 sales increase 5year period implemented purchasing protocol procedures resulting securing competitive pricing purveyors aggressively fought waste promoted crossutilization consistently maintain food cost budget 27 1 25 percentage points positive writeups kindred magazine tucson newspapers outstanding clean kitchen outlets arizona health department development enforcement standards procedures handbook service production resulting consistent standard task execution team members 20 reduction labor costs 5year period since implementing program budget development financial benchmarking experience contingency planning preventing business profit loss daily metrics analysis financial team including revenuelabor cost guest satisfaction management november 2001 april 2005 company name city state executive sous chef successful assist direction 15 million renovation dining facilities kitchens including four restaurant culinary learning center bistro retail space stations buffet budget development forecasting focus lean management staff cross training shifting manpower across food beverage areas according business requirements education 1991 sullivan college national center hospitality city state culinary arts management associate degree culinary arts management diploma professional cook honors educational foundation national restaurant association certification serve safe certification interests chefs collaborative member alumni association sullivan university spotlight personal information recolor recolor adjustments transparency brightness contrast reset adjustments close preview print recolor recolor adjustments transparency brightness contrast reset adjustments close preview print additional information chefs collaborative member alumni association sullivan university spotlight gourmet magazine 1996 traveler top ten spas 1997 miraval resort 1997 bon appetit best year 1997 food wine 1997 recolor recolor adjustments transparency brightness contrast reset adjustments close preview print recolor recolor adjustments transparency brightness contrast reset adjustments close preview print skills agency benchmarking budget development budget competitive concept consultant consultation cooking cost control clientele client customer satisfaction designing direction event planning financial focus forecasting indexing inventory inventory control management skills managing materials newspapers pricing profit public speaker purchasing quality receiving retail safety sales scheduling staff training

CHEF

hr director summary hr professional offering 15 years progressive experience including extensive practice multiunit businesses state locations highly driven achieve company goals expertise developing implementing hr plans procedures smoothly little guidance strong conflict resolution skills comfortable taking lead employment protocol compliance anticipating staffing needs highlights employment law knowledge benefits administrator manager coaching training hris applications proficient employee relations staffing recruiting professional offboarding employee handbook development experience november 2007 october 2014 company name city state hr director plan organize implement facets hr new kent horse track 8 track betting sites throughout commonwealth approximately 650 employees 250 permanent 400 seasonal review federal state laws confirm enforce company compliance provide employee relations guidance counsel levels management conduct investigations needed worked seniorlevel management create fair consistent hr policies procedures assessed employee performance issued disciplinary notices created modified job descriptions within departments compliance flsa coordinate manage family medical leave fmla shortlong term disability stdltd evaluate maintain workers compensation claims annual wc osha reporting represent company unemployment eeoc related hearings conduct benefits administration 125 benefiteligible employees including reconciliation payment monthly recruitment hiring seasonal employees including new hire orientations maintain hris adp enterprise employee files partner upper management reduction workforce action severance packages manage inkind donations made company well coordinating volunteer work new kent food pantry october 2004 march 2008 company name city state hr generalist assigned station division corporate personnel 30 tv stations 1 communications company across southeast approximately 2000 employees manage fmla std ltd workers comp division maintain division job requisition database provide recruitmentretention support field ensure eeo broad outreach maintained performance management planning implementation organize train field hr annual benefits open enrollment design deliver monthly reports division hr director corporate hr vice president provide employee relations counseling investigations participate wellness committee community outreach employee engagement coordinate deliver annual hr conference corporate hr team january 2004 october 2004 company name benefits administrator administer benefit plans 27 newspapers tv stations approximately 3500 employees process enrollments daily using peoplesoft 80 assist corporate field hr personnel regarding benefits issuesquestions assist benefits director planning implementation annual open enrollment ensure rules regulations pertaining companys benefit plans including hipaa followed february 2001 january 2004 company name city state hr coordinator hr 4 daily 2 weekly newspapers approximately 400 employees report payroll biweekly using simplexwinstar timekeeping system recruit open positions manage onboarding provide assistance employees managers regarding policies processes organize conduct annual open enrollment benefits consult employees benefit programs general procedures design deliver weekly monthly hr payroll reports upper management maintain peoplesoft hrms database personnel files reply employmentwage verifications employees conduct exit interviews handle unemployment claims complete annual wage surveys administer maintain cobra std ltd wc files addition osha reporting conduct annual antiharassment safety training education newberry college city state mathematics computer science mathematics computer science batesburg leesville high school city state hs diploma gpa gpa 35 honor graduate gpa 35 honor graduate skills adp benefits counseling database employee relations hiring hris hr director meetings enterprise newspapers payroll peoplesoft 80 peoplesoft hrms performance management personnel policies processes recruitment reporting safety tv professional affiliations professional human resources phr human resources institute 2006 current member society human resources management richmond society human resources management member reid institute

HR

office manager career focus exceptionally organized efficient office manager 13 years experience office environment seeking challenging role dynamic organization summary skills as400kronosanososcerner well proprietary software data entry retrieval update maintain customer data skilled microsoft office quickbooks pro accomplishments reduced office expenses finding smarter solutions vendors suppliers services professional experience 012013 current office manager company name city state assisted designing information operational support systems worked quickly efficiently minimal oversight accomplish assigned duties accurately processed data validation transmission weekly semimonthly sales payrolls monitored daily banking transactions maintained annual monthly budgets compiled financial accounting auditing reports tables cash receipts expenditures accounts payable receivables profits losses reviewed investigated corrected errors inconsistencies financial entries documents reports obtained information contacting appropriate personnel patients scanned incoming documentation consolidated diverse medical records followedup insurance companies individuals resolve discrepancies maintained complete confidentiality accordance organization legal requirements kept department clean organized professional maintained 100 compliance hospital government regulations conceptualized implemented new efficient filing system created annual goals objectives budget made recommendations reduce costs served liaison management clinical staff community administered directed coordinated activities agency actively maintained uptodate knowledge applicable state federal laws regulations jumped fill gaps call rotation necessary provided thorough supervision daytoday operations facility accordance set policies guidelines worked state clients stakeholders shape procurements identify opportunities value added services closely monitored competitor activity legislative regulatory initiatives agency concerns contracts developed strategies respond revised policies procedures accordance changes local state federal laws regulations contributed participated community education projects foster widespread understanding prevention treatment illnesses observed strict confidentiality safeguarded patientrelated information planned organized supervised provided assignments nursing technical office biomedical staff managed average number employees shift reviewed approved time cards processing payroll department routinely evaluated overall resident care within facility diligently enforced high standards incorporated evidencebased care practice environment ensure high quality care patients families fostered interdisciplinary relationships negotiation consensus building attain goals disciplines monitored infection control procedures ensure facilitywide health safety effectively served advisory resource providing patientfamily experience expertise effectively served advisory resource providing patientfamily experience expertise developed arranged continuing education opportunities staff increase knowledge skills analyzed facility activities data properly assess risk management improve services kept abreast advances medicine computerized diagnostic treatment equipment data processing technology government regulations health insurance changes financing options made recommendations improve technical practices 012013 current secretary company name city state responsible coordinating patient activities nursing staff physicians hospital personnel departments time clock entries 012008 012009 scheduling staff company name city state transferred legal paper files electronic cd redacted confidential information legal documents 012004 012007 pharmacy assistant company name city state assist pharmacist filling dispensing prescriptions customers order stock drugs supplies counter merchandise enter update patient records inventory prepare process thirdparty insurance claims process invoices construct accounting entries electronically via inhouse system as400 012003 012004 lifeguardswim instructoraquatic fitness trainer company name city state certified first aid cpr lifeguard training pool operations alertly identified reported emergency situations calmly talked victims coordinating emergency response watched pool checked chemical readings conducted aquatic aerobics elderly arthritic adults provided critical information emergency service departments part 911 operations 012002 012003 bank teller company name city state processed daily transactions personal commercial account holders provided excellent customer service utilized excellent sales techniques recognize needs customers matched available products services education 2007 associate applied science business administrationaccounting raritan valley community college city state professional affiliations american health information management association ahima skills 10 key accounting as400 calculators cd cpr excellent customer service customer service data entry fax machines filling first aid general office insurance inventory process invoices kronos legal legal documents microsoft office nursing personnel copiers quickbooks pro sales telephone

FITNESS

teacher assistant summary seeking challenging position company skills would fully utilized experience teacher assistant sep 2016 current company name city state help teacher prepare materials assignments instruction enforce school policies rules perform clerical duties assigned supervise students classroom keep classroom neat order observe assess students performanceprogress able effectively communicate students teacher cases parents provide individual assistance students experiencing learning difficulty explain errors answer questions assist research clarify directions participate meetings inservice training programs assigned assist students providing general guidance office assistant oct 2015 jan 2016 company name city state answered phones transferred appropriate staff member took distribute accurate messages greeted clients directed correct staff member coordinated messenger courier service received sorted distributed incoming mail monitored incoming emails answer forward required prepared outgoing mail distribution faxed scanned copied documents maintain office filing storage systems retrieve information requested update maintain internal staff contact lists monitored maintained office supplies ensured office equipment properly maintained serviced kept office area clean tidy special education teacher assistant aug 2013 jul 2014 company name city state provided extra assistance students special needs nonenglishspeaking students physical mental disabilities tutored assisted children individually small groups order help master assignments reinforce learning concepts presented teachers supervised students classrooms halls cafeterias school yards gymnasiums field trips present subject matter students direction guidance teachers using lectures discussions supervised roleplaying methods observe students performance record relevant data assess progress discuss assigned duties classroom teachers order coordinate instructional efforts instruct monitor students use care equipment materials order prevent injuries damage enforce administration policies rules governing students substitute teacher aug 2011 jun 2014 company name city state planned directed activities associated project taught students emotional impairments assisted teaching staff public elementary middle high school graded homework test using answer sheets recorded results distributed teaching materials students textbooks workbooks paper pencils maintained order school school grounds took attendance teacher assistant sep 2010 jun 2011 company name city state provided extra assistance students special needs students physical mental disabilities tutored assisted children individually small groups order help master assignments reinforce learning concepts presented teachers supervised students classrooms halls cafeterias school yards gymnasiums field trips present subject matter students direction guidance teachers using lectures discussions supervised roleplaying methods observe students performance record relevant data assess progress discuss assigned duties classroom teachers order coordinate instructional efforts instructed monitored students use care equipment materials order prevent injuries damage enforced administration policies rules governing students office assistant feb 2010 apr 2010 company name city state checked ensure appropriate changes made resolve customers concerns documented records customer concerns transactions recorded details inquiries concerns comments responded customers inquires notified claim investigation results input interview information computer collected deposits prepared change address records enabled significant improvements productivity reviewed billing questions concerns forwarded needed departments investigation healthcare technician dec 2006 may 2007 company name city state answered signal lights bells intercom system determine patients needs performed duties care patients nursing home direction nursing medical staff served collected food trays fed patients requiring help transported patients using wheelchair wheeled cart assisted patients walk recorded temperature blood pressure pulse respiration rates food fluid intake output directed issued medications dispensary maintained records led prescribed individual group therapy sessions part specific therapeutic procedures restrained potentially violent suicidal patients verbal physical methods interviewed new patients complete admission forms assess mental health status obtain mental health treatment history encouraged patients develop work skills participate social recreational therapeutic activities enhanced interpersonal skills developed social relationships certified nursing assistant aug 2005 jan 2006 company name city state recorded temperature blood pressure pulse respiration rates food fluid intake output cleaned sterilized stored prepared issued dressing packs certified nursing assistant apr 2005 may 2005 company name city state performed duties care patients home direction nursing medical staff bathed dressed undressed patients transported patients using wheelchair wheeled cart assisted patients walk prepared meals assisted activities daily living changed bed linens ran errands directed visitors answered telephone organized labeled materials education training certificate administrative assistant 2016 wake tech community college city state certificate 2004 wake tech community college city state high school diploma 2001 continental academy high school city state certifications nursing assistant north carolina interventions skills organizational skills written communications skills verbal communication skills cultural awareness microsoft typing skills ability focus efficiency selfmotivation ethical

HEALTHCARE

digital marketing manager career focus digital marketing manager accomplished professional digital marketing digital project management content management migration seo social media web analytics identify manage implement web based solutions variety online initiatives including multinationalmultilingual website development act technical lead digital marketing decisions keen ability keep projects moving forward face obstacles effective vetting technical specifications industry research vendor selection management internal external resources strong ability build rapport peers influence others along building relationships key decision makers manage offshore teams responsible reengineering processes implementing agile development methodologies core strengths web marketing strategy development web analytics analysis vendor contractor management project management team building education email marketing business needs analysis technical proficiency competitive analysis search engine optimization seo external agency management performance management search engine marketing sem crossfunctional team collaboration resource allocation social media web marketing best practices content management system analysis summary skills web graphic design web user interface design multimedia content development coordination project management web savvy layout skills internet presence seo optimization sem social media analytics link building strategy keyword research ms office adobe photoshop dreamweaver illustrator flash acrobat google analytics siteimprove webtrends websidestory netsight html xml css extensive experience several cms systems knowledge javascript jquery php ajax ms project visio basic global marketing media relations professional experience digital marketing manager 122008 current company name city state coordinate congruently oversee diverse projects responsibilities involve research industry knowledge prioritization content design informative architecture user requirements user experiences site flow conceptualized designed instituted website uplift directs disperses 1m budget entailing scope define estimate manage budgets digital projects including websites search engine marketing social media campaigns function art director visual digital content surrounding external websites support company objectives promote branding well consult stakeholders development web content lay clearly defined expectations development team along receiving also communicate technical concepts nontechnical staff clear concise manner innovatively promote unique opportunities web venues manage allocate workflow layoffs train lead virtual website team overseas additionally supervise staff work performance including recruiting hiring training oversee career development activities utilize search engine optimization seo social media develop new business perform evaluations websites research deck preparation inperson pitches education staff sem best practices online marketing coordinator 092006 122008 company name city state designed realtime application retrieve lawyer bios across 38 different offices process eliminated duplicate repositories saved duplicated efforts managed internet profiles 2k lawyers domestic internationally located gathered posted web articles press releases events graphics video content organized oversaw implemented strategic plans successful online alumni website including tracking timelines deliverables presentation project results created graphics online pages user friendly support web email campaigns successfully evaluated behalf client alerts email metrics including delivery open clicks conversion rates determined performance optimization made recommendations web data user behaviors electronic marketing specialist 052004 092006 company name city state supervised daily website maintenance ensured aesthetic consistency servicing 250k key industrial decision makers incorporated costsaving technologies saved company 20k managed enhanced automating processes tapped house technical expertise responsible maintained strict adherence 200k budget recruited evaluated hired supervised outside vendors planned projects uphold expected outcomes according schedule well kept issues brought swift efficient resolutions cocreated graphical elements pdfs along traditional internet avenues redesigned implemented highly effective email marketing campaigns assist driving traffic increase online sales revenue ensure corporate goals met fostered positive open relationships sales force upper management mitigate concerns promote successful online advertising programs banner text ads video advertising online surveys created maintained marketing collateral media timelines stat sheets sales guides web reports education bachelors science web graphic design liberty university new york university cle mac learning center city state management skills new supervisors american management association cle web graphic design skills acrobat adobe photoshop ads advertising art director basic branding budgets budget cms concise content content development conversion css client delivery dreamweaver driving email email flash graphics hiring html illustrator javascript layout management skills marketing marketing collateral ms office ms project 2k multimedia optimization pdf php press releases processes project management realtime receiving recruiting research sales search engine optimization strategy strategic plans swift unique user interface design video visio web graphic design website web content websites webtrends workflow articles xml

DIGITAL-MEDIA

hr analyst summary experienced professional background human resources administrative customer service environments proficient ms excel word power point share point taleo autonomy one note sap visio orgplus outlook able effectively manage project tasks implement processes support immediate longterm objectives accomplishments lead hr team successful cleanup categorization electronic conversion 3500 employee files experience company name october 2012 july 2015 hr analyst provide human resources employee relations transactional service assistance managers employees throughout kraft foods work ensure process integration supported within hr function kraft merger adapting executing revised hr methods serve lead workforce solutions intake group providing guidance hr task questions overseeing intake scheduling defining current processes implementing new processes increase productivity oversee share point site updates ensure systems operational accordance intake needs serve point contact technical concerns lead intake team successful cleanup categorization scanning 3500 employee files implement maintain processes addition employee documentation autonomy systems database support sr hr director monitoring collecting analyzing manager transaction requests employee relation case data utilizing sharepoint database excel functions providing reports quarterly basis serve main point contact kraft foods scholarship program continuously reviewed process improve management scholarship program collaborated third party administer enhancing scholarship applications faq updates scholarship selection guidelines policy clarification project involvement including onboarding improvement new york wage letter distribution severance support company name january 2012 october 2012 hr coordinator support workforce solutions group collection distribution companywide organization announcements administrative tasks consult managersemployees determine type hr transactions needed including limited policy questions employee relation issues terminations new hire process compensation changes serve main point contact illinois unemployment office assist claim management distribution data verification us employees support severance process creating employee specific disability letters assisting severance packages including preparation creation severance exhibits generate ad hoc reports utilizing sap system company name february 2008 january 2012 senior hr coordinator sales manage schedules travel meeting preparation area vp sales created sales newsletter summarizing relevant updates current information promoting steady communication within sales group analyze yearly goal progress employees utilizing gallup survey systems utilize taleo applicant tracking system handle onboarding chicago kansas city customer logistics group including limited background checks phone screens drug testing distribute unemployment claims manager response completed unemployment verification specifics us employees developed implemented improved monthly hr reports based needs hr partners include following employee rosters open positions pt ft hours worked std new hires promotions demotions terminations risk management educational information submit hr online transaction requests including promotions terminations return work job changes ensuring timely transaction completion confirm successful processing payout sales employees vacation relief program maintain payables backgroundverifications charges clients company name september 2007 february 2008 administrative assistant maintain update team sites central area retail accounts outlook distribution lists sales samples manifest run allocation reports incentive contest update reports distributing sales teams weekly format post quarterly sales priorities decks utilizing power point retrieve zip post customer business team weekly updates post files customer business teams used monthly mailings send reminder notifications managers responsible monthly sales priority distribution assist retail leads ensure sales priority data collected posted timely manner planned organized materials sales meetings complete ap service center retail miscellaneous office functions education university phoenix 2012 bachelor psychology skills systems excel outlook power point visio one note share point sap advise hr siebel talx autonomy survey monkey taleo training prosci change management certification 2015 herrmann brain dominance instrument 2014 interview skills selection development 2014

HR

marketing special events coordinator summary detail oriented organized personable event coordinator relocating west coast depth understanding value planning confirming details events ensure success brings 6 years experience lessons learned ensure elements event come together smoothly core qualifications vendor subcontractor negotiationsrelations combination big picture thinking attention detail relationship building prioritization clear communications parties time line required actions successful event skills desktop publishing software microsoft office suite tech savvy able learn new software quickly efficiently experience 012010 current marketing special events coordinator company name city state plan manage weekend seminars social retreats fundraisers gala dinners concept completion design marketing materials brochures fliers conferences events developed marketing strategy based knowledge establishment objectives market characteristics maintain update company website daily basis 082009 122009 special events public relations intern company name city state worked media planning corporate budget management created maintained companys calendar events communicated many vendors publications pr events assisted planning retail wholesale events nationwide 052009 082009 bronx central park zoo special events intern company name city state shadowed special event coordinator multiple special events annual gala corporate outings assisted event sales manager walkthroughs dayofevent logistics 112007 022008 public relations intern company name city state expanded website traffic implementation public relations support contacted potential clients internet blogging represented promoted company potential clients media related event 092006 062009 assistant manager company name city state pitched creative original ideas clients regular basis potential events met customers needs fast paced environment maintain positive client relationship designed built samples events arrangements sale education 2009 bba fashion marketing special events lim college city state gpa 374 magna cum laude sigma beta delta international honors society member

PUBLIC-RELATIONS

program manager financial manager facilities manager summary 18 years experience operations manager housing financial institutions well healthcare sector experience successfully coordinating activities various departments concerned production pricing sales distribution products services comfortable working people levels excellent commercial approach solving problems developing business processes proven people management skills ability manage performance motivate staff individual team level looking new challenging managerial consultancy position one make best use existing skills experience also personal professional development core competencies competition analysis ability analyze compare firms products competitors good communication management skills effective leader motivator selfassured confident objective statement desire join fast paced growing firm offers constructive workplace develop brand strategies initiate strategic alliances promote new products interact new clients order develop sustained business organization skills microsoft word excel power point software microsoft word excel outlook adobe photoshop outlook databases clarity system boston post hmis database system experience 032008 current program manager financial manager facilities manager company name city state driving operational improvements maximizing value asset base ensuring tight control operational costs responsible monitoring continually improving standards performance quality within operation duties managing team approximately 20 employees busy work environment negotiating contracts ensuring balance value risk establish implement departmental policies goals objectives procedures creating managing analyzing performance data information ensuring capacity capability continually planned encouraging identifying developing best practice strategy ensuring compliance environmental health safety goals objectives producing operations manuals define business run working closely 042005 022008 clinic manager company name manager facility activities care plan development service level determination onsite field responsible direct supervision clinical staff ensures adherence internal policiesstandards participates recruitment interviewed orientation team members evaluates performance relative job goalsrequirements reviews recordsdocumentation ensure regulatory inhouse compliance coaches staff recommends inservice education programs manages assignment clinical associates ensures service quality care coordination ensure proper communication physicians patients discusses operational issues updates newchanged regulations oversight clinical integrity appropriated quality care provided visits utilization accountable financial budget goals utilization providing appropriate accurate patient care case mix weight appropriate utilization delivery patient care 012001 032005 marketing manager company name city 061992 121998 duties company name city state implementing new operational processes procedures establishing maintaining roles responsibilities personnel management delivering regular team communications organizing monthly meetings controlling associated operational costs according prevailing annual budget forecast supporting planning development overall management project budgets collaboration relevant senior field managers hq staff seeking ways adding value existing work areas working closely build maintain close working relationship clients maximizing accuracy productivity space utilization assisting recruitment training development staff solving disputes complaints professional manner within guidelines developed new marketing strategies capture market channels new clients brought new processes firm growth using various marketing strategies communication skills order brand firm market attract new clients developed strategies business firm building corporate relationships customers industrymarket leaders utilized sales marketing tools create brand awareness market introduced improvements business strategies based customer feedback expanded business along respective market share firm played key role company initiatives developing new projects future use education training june 2008 bachelor business management university phoenix city state september 1999 bachelor science nurse university washington city state nurse june 2014 master business administration healthcare university phoenix city state healthcare skills adobe photoshop balance budget development budgets budget business management business strategies communication skills negotiating contracts cost control clients customer services databases database delivery documentation driving environmental health financial financial analysis managing marketing strategies marketing market marketingsales meetings excel outlook power point microsoft word negotiation organizing patient care personnel plan development policies problem resolution processes process improvement producing quality recruitment safety sales strategy supervision

BANKING

business development executive professional summary highly motivated intelligent professional utilizing highly refined sales marketing managerial skills grow revenue profits yearly ranked top 5 sales performers employing strategic vision increase revenue profits assigned markets extensive experience selling businesstobusiness information technology print advertising services cincinnati columbus metropolitan areas clientele ranges size multibillion dollar multinational firms like procter gamble pg reed elsevier lexisnexis smaller organizations like greater cincinnati water works comair proficient many software productivity suites like ms office customer relationship management crm tools like act goldmine salesforcecom sales methodologies include many customproprietary systems well sandler sales methodology experience january 2013 current company name city state business development executive responsible selling converged infrastructure consulting services hardware software solutions greater cincinnati area pcms microsoft gold partner specializes cloud onpremise technology including office 365 sharepoint lync exchange proven experts staff aug helpdesk project based work customer base includes companies intelligrated kao great oaks schulman hilltop basic resources luxottica etc ranked 1 account growth new sales mentored new sales representatives consistently met activitybased objectives including client meetings client lunches candidate interviews client interviews candidate submissions responsible 1 million dollars revenue added additional billing consultants first month representing 25 company revenue average bill rate 150hour 32 gross margin january 2011 january 2013 company name city state business development executive responsible selling services cincinnati dayton n kentucky market also responsible new ongoing marketing initiatives star base specializes 3 areas talent demand application development strategy assessments particular success developing open source applications providing wellness checks clients work major accounts like luxottica great american standard register toyota cincinnati financial trihealth several medium small accounts across tri state area achieved revenues 950000 acquiring new accounts maintaining existing relationships accounts cincinnati dayton northern kentucky january 2008 january 2011 company name city state national account manager introduced supplylinkleads program building product manufacturers national building distributors generate deliver realtime leads nations largest network construction plan rooms achieve goals position longterm results selling consultatively building account plans identifying developing leads setting appointments conducting account research leading sales calls creating relationships lead new business opportunities company consistently achieved 500000 revenue annually increasing revenues year year companies pella windows caterpillar anixter gexpro rexel ingersoll rand simplex grinnell etc january 2007 january 2008 company name account manager identified opportunities created strategic marketing plans sold projectbased value added information technology services fortune 100 clients developed new buying relationships within customer base developed new clients networking cold calling achieved 4 million revenue 760k gross margin full supervisory responsibilities 30 direct reports average wage 78k including project managers business analysts sqa analysts network software engineers consistently met activitybased performance objectives business development employee management january 2006 january 2007 company name city state account manager marketed sold fortune 1000 clientele projectbased value added information technology services developed creative marketing plans personal networking strategies cold calling methodologies convert prospects new clients met direct reports monthly basis review assignments probe new opportunities responsibilities included managing consultants performance reviews compensation adjustments consistently met activitybased objectives including client meetings client lunches candidate interviews client interviews candidate submissions responsible 1 million dollars revenue added 10 additional billing consultants 9 months representing 25 company revenue average bill rate 85hour 32 gross margin january 2001 january 2006 company name city state account manager contracted print online media advertising general contractors specialty subontractors suppliers entities supporting building trade marketed trained general contractors corporate owners utilization online free bid management tool provided new project leads grew territory 212 led annual sales growth january 1997 january 2001 company name city state executive account manager developed sold solutions based custom application development medium small businesses hired trained developed 3 sales representatives sell products training division devised corporate marketing business plans maximize revenue profit cincinnati market coached sales personnel performance tracked market penetration rates helped close sales responsible 32 million objective achieved 105 result full line products services cincinnati bell yellow pages cincinnati ohio january 1992 january 1997 account executive created designed 400 small medium size business yellow page advertising programs quota consisted retaining revenue building new business onboarding nonadvertisers increasing existing revenue accounts consistently met exceeded sales objective 150 ranked 1 account growth 2 new nonadvertiser sales several sales competitions become member distinguished sales performance club mentored new sales representatives january 1990 january 1992 company name city state account executive started implemented sales strategy compete selling services digital computer maintenance business top digital equipment sales performer cincinnati dayton winner numerous sales awards increased billing base 120 january 1987 january 1990 company name city state major account executive sold supported total service portfolio including hardware software network site services exceeded sales revenue objectives 125 achieved top sales representative three consecutive years excellence award successfully established teamselling concepts created implemented services part turnkey solution education urbana university bachelor science business administration marketing gpa gpa 3640 business administration marketing gpa 3640 skills advertising application development basic billing business development business plans cold calling computer maintenance hardware consulting clientele client clients financial information technology strategy employee management managing marketing plans marketing market meetings exchange office windows network networking page performance reviews personnel profit realtime research selling sales strategy strategic marketing supervisory

BUSINESS-DEVELOPMENT

engineer summary work ethic personal ownership responsibility adaptability ability learn quickly accurately positive attitude timeliness positive appearance customer interactions highlights microsoft office suite expert conceptual thinker selfmotivated professional experience march 2015 current company name city state engineer assisted customers complaints performed routine maintenance troubleshot electronic parts building recorded guest comments complaints referring customers managers necessary assisted guests special requests visits contacted housekeeping maintenance staff guests reported problems issued room keys escort instructions bellhops prepared sheetrock metal wood surfaces painting refinished household furniture desks chairs tables bookcases coordinated completed ongoing routine painting exterior interior properties collaborated electricians carpenters mechanics complete construction projects completed basic plumbing electrical carpentry hvac duties operated compressors striping machines sandblasters spray equipment completed updated work orders records service calls work logs covered floors prepping priming painting surfaces january 2012 current company name city state handyman transfer tools parts equipment supplies work stations areas disassemble broken defective equipment facilitate repair reassemble equipment repairs complete install replace machinery equipment new replacement parts instruments using hand power tools examine test machinery equipment components parts defects ensure proper functioning hold supply tools parts equipment supplies workers position vehicles machinery equipment physical structures objects assembly installation using hand tools power tools moving equipment adjust connect disconnect wiring piping tubing parts using hand power tools clean lubricate vehicles machinery equipment instruments tools work areas objects using hand tools power tools cleaning equipment assemble maintain physical structures using hand power tools tend observe equipment machinery verify efficient safe operation apply protective materials equipment components parts prevent defects corrosion order new parts maintain inventory diagnose electrical problems install rewire electrical components prepare work stations use mechanics repairers january 2004 september 2013 company name city state healthcare provider provided healthcare home patient january 2000 january 2004 company name city state arcade repairman technician fill machines products ingredients money supplies keep records merchandise distributed money collected collect coins bills machines prepare invoices settle accounts concessionaires make service calls maintain repair machines inspect machines meters determine causes malfunctions fix minor problems jammed bills stuck products test machines determine proper functioning contact repair personnel make arrangements removal machines cases major repairs required clean oil machine parts record transaction information forms logs notify designated personnel discrepancies adjust machine pressure gauges thermostats maintain records machine maintenance repair replace malfunctioning parts worn magnetic heads automatic teller machine atm card readers adjust repair coin vending amusement machines meters replace defective mechanical electrical parts using hand tools soldering irons diagrams order parts needed machine repairs disassemble assemble machines according specifications using hand power tools install machines making necessary water electrical connections compliance codes refer manuals wiring diagrams gather information needed repair machines transport machines installation sites prepare repair cost estimates education aug 2000 traverse city west high school city state united states high school diploma valencia college city state usa associate arts graphic art design skills typing greater 40 words minute networking computer computer management rebuildrepair computer hardware computer software installation operating systems photoshop experience excel experience microsoft office experience spreadsheet experience power point experience

HEALTHCARE

senior engineering manager summary personable patient adaptable math tutor 3 years experience tutoring k12 college students mathematics highly reliable approachable person 8 years professional experience people management leadership documentation multitasking innovation creativity gained corporate world silicon valley accomplishments problem solving assisted students k12 college variety class assignments helped understand solve quantitative problems achieve higher grades classes creative lesson planning motivated students engage course materials organizing colorful fun flashcard games used recall technique enhance learning grading evaluated college level exam papers making sure grades accurately fairly reflect quality students work presentation designed created course presentations used sfsu instructor management class created presented several presentations colleagues using microsoft powerpoint google docs training provided sql programming trainings corporate team members classroom setting enhance knowledge sql allowed significantly improve data analysis education master business administration decision sciences 2007 san francisco state university city state courses operations management total quality systems project management business forecasting supply chain management bachelor science mathematical engineering 2004 yildiz technical university city turkey courses mathematical analysis 1 2 3 4 linear algebra fundamentals mathematical logic analytic geometry ordinary differential equations 1 2 theory probability numerical analysis 1 2 statistics matrix analysis optimization techniques insurance mathematics teaching experience volunteer math tutor 092015 current company name city state tutored students algebra geometry statistics attended algebra classes provide special assistance english language learners ells help understand content express grasp mathematical concepts orally writing volunteer math tutor 042015 052015 company name city state assisted students algebra ii providing volunteer teaching flex time hours class period students visit chosen class seek help struggles expand interests teaching assistant 092005 052007 company name city state edited several business forecasting operations management thesis papers journal publications graded exam papers evaluated operations management total quality systems class assignments assisted operations analysis statistics mathematics related work assigned mathematics statistics tutor 092005 092006 company name city state tutored students mathematics statistics probability estimation hypothesis tests regression analysis correlation quantitative analysis production management control related computer applications optimization techniques inventory control demand forecasting corporate experience operational excellence lead google express 112004 042005 company name city state analyzed data using statistical analysis tools correlation multiple regression analysis reviewed results provided recommendations system improvements courier performance efficiency capacity planning using various optimization data analysis techniques identified operational areas needed process speed improvement deliver orders faster consultant 012013 022014 company name city state supported 77looks application prelaunch current marketing content management quality testing areas application sf fashion tech pitch competition june 2013 company reached approximately 1m active users operations manager 102011 012013 company name city state supervised team logistics analysts warehouse staff global warehouses defined scope key performance indicator kpi reports analytical tools needed helped decrease operational errors 80 turned large data sets actionable items form order forecast reports optimization tools inventory reconciliation reports senior analyst 102010 102011 company name city state supported global operations ensuring warehouse productivity inventory accuracy timeliness order fulfillment shipments documented standard operating proceduresops work flow processes use operations customer support teams account manager logistics analyst 072007 102010 company name city state managed customer accounts different industries ensure time delivery shipments import export operations supervised trained new users procurement warehouse management system skills tutoring teaching mathematics algebra geometry english content management documentation middle school high school math college math presentation analysis grading evaluation problem solving esl students technology integration classroom monitoring student assistance account management customer care satisfaction data analysis forecasting inventory quantitative analysis leadership operations management procurement project management optimization c c ms office suite google docs sql

ENGINEERING

human resources administrative assistantexecutive assistant career focus ambitious professional driven launch career communications customer service fields brings valuable experience internships public relations one year fast paced experience human resourceshardworking entrylevel job seeker looking apply education experience familiar ebsco host research database core qualifications mac pc microsoft office excel powerpoint word wordpress hootsuite google docs twitter facebook management google alerts trapit photoshop novice hris databases research databases human resources information system databases ceridian kronos cision ebsco host accomplishments deans list semesters westfield state university honors program 012011052014 phi kappa phi honors society 032013present dan doyle memorial scholarship 06201352014 outstanding classroom citizenship award 52014 academic excellence award 52014 work experience human resources administrative assistantexecutive assistant october 2014 september 2015 company name city state manage multiple schedules assist entire department needs strong organizational skillsability multi task work fast paced work environment ability troubleshoot high volume interaction accounting coordinating travel arrangements experience confidential sensitive information employee relations ensuring compliance labor law posters track employee anniversaries strong customer service skills member winn event planning committee working knowledge learning management system training facilitate winnstart process street team member may 2014 september 2015 company name city state responsible set execution breakdown station appearances represented station positive manner maintained station vehicle prize inventory interact clients sales appearances upheld appropriate station image events brand ambassador communicated promotion coordinator events manager may 2007 september 2015 company name city state promoted 4 times within 4 years employment due leadership abilities work ethic mentoredtrained new members staff event planning cleaning assisted event coordination troubleshoot problems maintaining strong customer service focus communications intern january 2014 may 2014 company name city state assisted planning execution reunions alumni mentor networking night events contacted venuesused resourcefulness work within means decorate events plan activities conducted research improve alumni website magazine generated ideasconducted research improve alumni websiteincrease student attendance events created methods reach alumni encourage contributions involvement university public relations intern june 2013 august 2013 company name city state wrote press releases promoting upcoming events clients composedpublished 2 blogs weekly public relations tips current events website worked keep 3 clients websites facebook twitter accounts date made pitch calls magazines clients promote upcoming events managed virginia political news blog website social media pages public set google alertstrapit track monitor information attended rallies united mine workers america coordinated performed social media tasks clients events experienced used effective communication strategies education training bachelor arts communication public corporate communication political science may 2014 westfield state university city state gpa gpa 3877400 communication public corporate communication political science gpa 3877400 washington center internships academic seminars washington dc 052012082013 media communications program course work mass media national politics contributed civic engagement project advocating veterans assisting reintegration partook courses career development professionalism interests member westfield state track field 092010052014 team red white blue summer 2013 volunteer westfield boys girls club spring 20112012 mcdowell mission trip july 2013 campus activities board event promotions 092013052014 hall council 092013052014 student government association 102013042014 hall council 012014032014 assisted hiring decision process 2 new professors communication department april 2014 additional information westfield state track field member 092010052014 team red white blue veteran services summer 2013 volunteer westfield boys girls club spring 20112012 mcdowell mission trip july 2013 campus activities board 092013052014 street team event promotions 092013052014 hall council 092013052014 student government association 011014032014 assisted hiring decision process 2 new professors communication department skills excel microsoft office customer service database skills event coordination fast paced focused hris human resources social media management leadership skills networking strong organizational skills press releases promotion public relations research manage schedules travel arrangements troubleshoot website websites editing

PUBLIC-RELATIONS

srtooling designer professional profile experienced mechanical designer creating high quality cad models engineering drawings variety technical manufacturing industries experience working manufacturing advanced technology industries designing detailing assembling debugging utilizing strong machine shop background design drafting experience includes equipment tooling fixtures automated machines structural steel detailing sheet metal design engineering change order well red line drawing changes weldment fixtures hands fabrication autodesk inventor experience release 10 2015 solidworks experience release 97 plus certified trained 20082009 current work experience 2010 drawing standards include compliant ansiasme ansiaws well itar good understanding english metric geometric dimensioning tolerancing techniques qualifications inventor modeling drafting techniques creating bills materials detailoriented interpersonal skills negotiation skills experience srtooling designer 012010 current company name city state using autodesk inventor 20122015 autocad 2015 produce original tooling designs working drawings support domestic foreign manufacturing facilities troubleshooting tooling design issues processed engineering change requests prepare update drawings current standards gdt taskforce member working cross functional group make drafting changes standard metal packaging division mechanical design engineer 012010 012010 company name city state processed drawing changes ion beam coating chambers standard custom configuration chambers original design work simplify reduce interior shielding establish standard future configurations design drawing software solidworks mechanical design engineer 012010 012010 company name city state retrofitted existing tooling designed additional features leybold coating chamber production work created original part designs solid models detailing iges step files solid model geometry pdf files inhouse data file management revised updated electronic drawing files providing hard copies latest revisions production teams used standard methods insure work checked back projects correct file location design drawing software included solidworks mechanical design engineer 012010 012010 company name city state worked design improvements existing environmentally controlled disk drive test chamber prepare production processed engineering changes 3d cad solid model designs corrections existing solid models design drawing software included autodesk inventor mechanical design engineer 012010 012010 company name city state created new tooling assembly fixture design improve production efficiency original design two test prototypes one working model fabricated assembled demonstrated use working prototype proof concept design iteration prototype higher capacity assembly fixture used high volume production new part design design reviews solid modeling 3d stereolithography file detailing iges step files solid models design drawing software included solidworks mechanical design engineer 012009 012009 company name city state original design work new parts fixtures diode array well bak msp coating chambers support processing design reviews solid models detailed drawings processed iges step files solid model geometry created pdf files inhouse data file management worked revisions update electronic drawing files created hard copies production use design drawing software included solidworks 2009 mechanical designer 012008 012008 company name city state supported project work director engineering process engineering changes custom coating chambers solar panels production line working according tight schedule deadlines new part design creating solid model changes detailed drawings weldments revisions updates electronic drawing files processed eco paper work printing latest revisions responsible original design new selfcontained solar panel custom mobile storage transportation cart design drawing software included autodesk inventor 2008 vault senior mechanical designer 012004 012008 company name city state designed detailed custom coating fixtures tooling bak leybold msp coating chambers designed original parts creating solid cad models detailed drawings iges step files solid model geometry pdf files inhouse data file management sap processed revisions updates electronic drawing files created hard copies latest revisions production use supported machine shop manager assistant manager inhouse machining work backup operator maintainer 3d printing operations using invision s2 created cad models downloaded solid model parts create working 3d stereolithography rapid prototype parts engineering test work analysis aided mechanical fixture tooling equipment assembly rear projection light engines direct design assistant head bak leybold coating engineers two half years design drawing software included autodesk inventor 10 education associate applied science machine drafting technology may 1992 front range community college city state united states machine drafting technology skills 3d assistant manager autocad backup cad concept drafting features file management functional drawing machining director mechanical modeling packaging pdf process engineering sap solidworks transportation troubleshooting

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