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accountant professional summary enthusiastic honest dedicated professional individual integrity ambition succeed given environment although extensive experience medical billing accounting industries also experience many areas always challenge whatever situation work well others well seeking career develop excel exceeding personal professional goals skills accounting operations professional financial reporting specialist quickbooks proficient certified billing coding specialist strong communication skills superior attention detail account reconciliation specialist selfmotivated professional arap account reconciliation customer relations analytical reasoning exceptional organization strong ms access excel physician billing cms1500 billing forms hipaa compliance international classification diseases icd9cm medical bill auditing work history accountant 022014 current company name – city state maintained integrity general ledger including chart accounts analyzed monthly balance sheet accounts corporate reporting generated financial statements facilitated account closing procedures reconciliations multiple accounts month analyzed researched reporting issues improve accounting operations procedures successfully implemented new technologies process automation encourage continuous improvement facilitated successful internal audits thorough documentation organization reconciled discrepancies accounts receivable general ledger account accounts receivable trial balance account researched resolved accounts payable discrepancies balanced monthly general ledger accounts accurately record cost month end accruals supervised invoice processing purchase orders expense reports credit memos payment transactions performed payroll 100 employees 7 retail store locations accountant executive assistant 092010 122013 company name – city state supported management risk identification control testing process improvement procedures analyzed reviewed cost reports communicated final results suppliers reported internal control issues management supplied comprehensive recommendations mitigate associated risks filed tax returns prepared governmental reports compliance strict standards analyzed monthly balance sheet accounts corporate reporting generated financial statements facilitated account closing procedures month created daily weekly cash reports accounting management reconciled vendor statements handled payment complaints discrepancies reviewed expense reports accuracy proper expense disclosure managed ceos complex frequently changing travel arrangements coordinated preplanning trips managed external contacts ceo kept track periodic communication needed priority contacts developed maintained alert system upcoming deadlines incoming requests events accountant medical billing collections supervisor 012008 092010 company name – city state supervised medical collection team 15 employees performed complex general accounting functions including preparation journal entries account analysis balance sheet reconciliations reviewed collection reports determine status collections amounts outstanding balances monitored payments due clients promptly contacted clients past due payments coded entered invoices day inhouse accounting software third party clearing house introduced new efficient accounting financial operational systems managed responded correspondence inquiries customers vendors increased profits 69 spearheading medical collection dept accountant executive assistant 012005 122007 company name – city state complete accounting bookkeeping company payroll office management bio medical research firm aspects office management including limited phones fax filing emails ordering supplies customer service etc accounting responsibilities included apar general ledger account reconciliation financial reports special interest research clean organization ensured accurate documentation kept meet anyall legal requirements kept full minutes within bylaw guidelines meetings proposed policies practices maintained corporate records full filled anyall requirements directors officers well duties arose education bachelor science accounting 2013 university phoenix city state accounting medical claims billing coding specialist home professions ft collins co certified medical billing coding specialist high school diploma 1997 jenks high school city state skills account reconciliation accounting administrative ap ar bank reconciliation billing bookkeeping credit clients customer service documentation engineer fax filing financial financial analysis general ledger hr insurance invoicing legal managing meetings mail office office management payroll physics policies coding reception reporting research retail sales phones phone travel arrangements work flow | ACCOUNTANT |
procurement analyst accomplishments new professional organization attend seminars events relevant todays business market karass effective negotiating training develop key negotiating skills six sigma yellow belt certification professional experience company name march 2012 current procurement analyst city state performs strategic sourcing mro maintenance repairs operations items companys north american manufacturing locations well supplier management strategic suppliers spend 70m sourcing functions include contract strategy development issuance contract rfqs rfps supplier proposal analysis negotiations awards implementations responsible supplier performance ongoing management strategic supplier relationships creates integrated processes among internal functions eg operations purchasing logistics outside suppliers support teams conducting negotiations financialbid analysis developing talent assists development global commodity strategy implementation plan leverage opportunities across subcommodities monitors compliance order capture savings demonstrates execution leadership commodity management strategic sourcing portfolio management total cost ownership value chain analysis supplier relationship management implementations across enterprise globally understands strategies demands requirements enterprise works develop global commodity strategies consistent short longterm strategic plans analyzes demand side commodity completing spend histories demand forecast identifying current suppliers determining procurement involvement historical contract compliance demand segmentation enable identification demand side opportunities works collaboratively procurement services peers prioritize opportunities allocate resources identifies near longterm opportunities within commodity spend portfolio market business intelligence interaction resource units add value builds clear business casesvalue propositions supporting details define identified opportunities develops cascading implementationtransition plans execute commodity sourcing strategies captures lessons learned throughout execution sourcing strategy work team members develop depth procurement knowledge skills november 2010 march 2012 utility technician city state blast furnace laborer day day maintenance operations help steel making application coke lime laborer assists day day supply raw material fuel blast furnace operation company name may 2009 august 2011 life insurance sales agent obtained pennsylvania insurance license established candidates custom insurance packages including life auto insurance company name may 2009 november 2010 personal trainer city state created custom training programs 100 clients per week helped retain customer base built new client list education california university pennsylvania 1 2010 ccac city ringgold senior high school 5 2009 bachelor science marketing marketing skills business intelligence commodities client clients financial insurance leadership logistics market works monitors negotiations enterprise processes procurement proposal purchasing relationship management repairs strategy strategy development strategic strategic plans training programs additional information certifications national academy sports medicine nasm certified personal trainer may 2009 may 2011 life insurance license august 2009 august 2011 | FITNESS |
teacher summary highly enthusiastic motivated responsible caring dedicated committed high school math educator earned trust respect students colleagues administration almost 19 years core qualifications education effectively work parents knowledgeable microsoft word power point presentation different software like derive google docs dropbox excel experience working special needs students motivating students interactive teachinglearning innovative lesson planning learning style assessment differentiated instruction achievements teacher month january 2011 nominated teacher year june 2011 mctm teacher month may 2014 qualified apply teacher year spring 2014 enriched different teaching strategies techniques gained trust respect students parents colleagues administrators appointed h3 team leader math department assigned moderator math mentors club n ominated one top 3 outstanding high school teacher junior category sy 2002 2003 elected facampa treasurer high school unit nominated one outstanding high school teacher junior category sy 2004 2005 used write vita matematica math magazine published every quarter year levels rated proficient teacher since 2003 highest percentage rate high school assessment may 2013 may 2014 100 percent rate passing hsa 2010 professional experience company name january 2009 current teacher city state subjects taught data analysis regular honors algebra 1 regular honors intensified algebra 1 regular honors geometry regular honors algebra 2 honors bridge mastery class data analysis grade levels 9th algebra 1 intensified algebra 1 regular honors 10th 11th geometry regular honors1 1th data analysis mastery class geometry regular honors algebra 2 honors 12th bridge class responsibilities complied school rules regulations practices procedures fulfilled number hours actual teaching academic counseling students need attended meetings committee work seminars substitutions academic functions acted second parent advisees giving close supervision regarding academic personal difficulties monitored academic performance students gave extra encountersacademic assistance students needed help attended quarterly parentteacher conference made lesson plans tests table specifications syllabus learning materials etc submitted reports needed documents related school work company name march 2005 june 2009 high school math teacher city state subjects taught geometry algebra levels 9th 10th 11th responsibilities complied school rules regulations practices procedures fulfilled number hours actual teaching academic counseling students need attended meetings committee work seminars substitutions academic functions acted second parent advisees giving close supervision regarding academic personal difficulties monitored academic performance students gave extra encountersacademic assistance students needed help attended quarterly parentteacher conference made lesson plans tests table specifications syllabus learning materials etc submitted reports needed documents related school work company name november 1997 march 2005 high school math teacher city state subjects taught geometry data analysis algebra1 grade levels 9th 10th responsibilities complied school rules regulations procedures fulfilled number hours actual teaching attended faculty meetings professional development seminars monitored behavior academic performance student always giving feedbacks parents phone calls conference letters gave coach class students need help made lesson plans syllabus instructional materials submitted reports documents related work company name june 1995 march 1996 high school math educator city state subjects taught algebra 1 level 1st year responsibilities complied school rules regulations practices procedures fulfilled number hours actual teaching academic counseling students need attended meetings committee work substitutions academic functions acted second parent advisees giving close supervision regarding academic personal difficulties attended quarterly parentteacher conference made lesson plans tests table specifications syllabus visual aids etc education training southwestern university master arts math education city state philippines usa math education philippine normal university math education city philippines 30 units philippine normal university 2000 master arts education city philippines education 1994 bachelor arts secondary education mathematics cumlaude secondary education mathematics cumlaude certifications maryland teacher certificate apc current community involvement membersponsor aspca affiliations baltimore teachers union member since 2005 nct member since 2005 aft member since 2010 personal information place birth pampanga philippines date birth 20th march 1973 present resident carroll county maryland usa sex female status married child hobbies international travel cruising watching tvmovies listening music interests watching tvmovies listening music playing candy crush coaching students skills average computer literate apply cpr apply varied teaching skills additional information license cpr able save two lives used join medical mission used member operation smile love helping students struggling academics coach class every day | TEACHER |
manager golf operations career focus innovative creative business leader proven track record managing business operations large scale conception launch driving brand growth improving sales experienced manager recognized building strong client customer relationships leveraging excellent negotiating skills achieve brand success respected business manager extensive experience golf industry adept identifying emerging trends opportunities passionate business development specialist skilled impacting visibility profitability performance brand orchestration competitive market intelligence track record developing highly successful campaigns within budget schedule surpassing corporate goals excellence creating managing revenue streams adept leading example marshaling resources creating professional atmosphere accomplish objectives effective communicator strong motivational skills ability support operational goals meet business team objectives exceptionally skilled professional demonstrated excellence building driving superior operation success strategic planning champion programproject development operations analytical intuitive expert proven record reaching target customers identifying emerging trends core competencies business operations customer service marketing sales communication negotiations administrative management staff supervision workflow optimization productivity improvement project management technical troubleshooting quality control adaptive business development operations management pl brand development vendor relations market trends professionalism team leadership strategic analysis territory development analysis planning resource optimization cost reductions strong work ethic continuous improvement summary skills photoshop imageready ms project ms office word access excel powerpoint webmultimedia coldfusion flash search optimization web server administration content management systems professional experience manager golf operations company name city state spearheaded management daily operations necessary maintain profitable golf facility corporation strategically utilized strong understanding marketing event management sales drive revenue golf operation developed launched integrated multichannel packet catalog web direct marketing campaigns propelled sales 700k 2012 projected 12m 2013 yearend led market launch 21 new products identified opportunities researched new product possibilities collaborated team created campaigns generating 500k sales created web transformation previously archaic intranet dynamic website improving communication wrote catalogs course guides training brochures enhanced sales reps understanding complex product features services help membership showed enthusiasm performing ongoing customermarket research demographic profiling identify capitalize unmet market needs get retain members leveraged strengths costeffective marketing management account negotiations end year average 15 budget without compromising business growth goals banking officer company name city state developed relationships businesstobusiness clients used integrated approach create balanced programs clients build respective brands businesses using firstbank financing selected accomplishments managed firstbank branch locations tellers cashiering front office opening closing procedures knowledge sharing sales goals reviews provided expedient service cited key consistently high client focus 10 increase referrals 2012 ensured files complete prior underwriting handoff coordinated effectively title companies ensure smooth closings successfully processed challenging loan applications eg firsttime borrowers selfemployed applicants borrowers problematic credit histories knowledge including core banking mortgage loan originations fulfillment servicing securitization secondary mortgage markets experience consumer finance products manager company name city state selected accomplishments served primary assistant events multimilliondollar accounts successful tournaments assumed lead role pitch team meetings due strengths presentation negotiation skills major accounts 500k 1m initial contracts generated junior golf revenue 6 8 education bachelor science business management marketing 2010 university colorado city state gpa graduated cum laude business management marketing graduated cum laude skills photoshop approach banking brochures budget cashiering catalogs catalog closing coldfusion content management contracts credit client clients direct marketing event management features finance financing flash focus front office imageready market research market marketing marketing management meetings access excel ms office powerpoint ms project word multimedia negotiation negotiations optimization sales web server website yearend | BANKING |
freelance production manager mens womens wovensknits summary creative development production manager strong background mens womens wovens denim knits graphics passion expand upon current skill sets areas expertise sets maintains high personal professional standards creative strategic thinker strong ability quickly identify analyze resolve challenges achieve effective outcome highlights fabric trim vendor relations strong cost negotiation skills superior communication skills webpdm plm extensive print knowledge wash development apparel construction experienced traveling asia factories experience freelance production manager mens womens wovensknits july 2015 current company name city state daily overseas communication multiple factories regarding status fit pp top samples bulk production issuesdeliveries business strategies negotiated costing factory level well customer level achieve imu goals company well customer sourced styles various factories costed garments sales meetings suggested changes lower costs daily maintenance data reports production matters provide weekly wip reports customers aided arranging shipments bulk production based factory capability delivery slides customers ship windows vessel dates maintained hand inventory records daily basis issue purchase orders sales orders sage system managed costing negotiation process 50 total business overseas vendors hong kong vietnam cambodia india ensure 80 target margin achieved · maintained production calendar managed wip reports ensure 100 time delivery goods · negotiated discounts vendors unable maintain target delivery monitored pos inception delivery ensure accuracy throughout associate preproduction manager mens womens graphics october 2014 june 2015 company name city state managed design development cycle 160 styles 400 skus per season · created reference library standardized graphic print techniques ensure brand aesthetic met across vendors partnered hong kong counterparts directly peru factory establish new techniques seasonal basis · partnered design ensure accurate creation tech packs artwork well execution graphic techniques throughout design cycle · evaluated negotiated costing allocations ·resulting 8 overall cost savings served plm implementation task force associate product manager mens womens knits graphics december 2012 october 2014 company name city state developed sourced placed 80 styles 200 skus per season 4 season basis emphasizing quality maintaining markon plans · actively facilitated communication vendors cross functional teams merchandising design technical design · regularly met merchants throughout line building process maintain awareness overall assortment key items ·closely monitored production schedules purchase orders delivery schedules · evaluated vendor costing maintained costing references best possible pricing ·resulting 4 cost savings 20132014 tracked ensured delivery dates maintained proto sales sample bulk product development associate womens blue label denim july 2011 november 2012 company name city state served liaison design production hkitaly counterparts directly tunisia factory development cycle 20 styles 30 skus per season 6 season basis ·partnered design fabric teams selection seasonal fabrics new wash development · partnered design tech ensure accurate timely initial development including fabrictrim selection development labelpackaging development · coordinated trimprint teams external vendors complex developments including beading embroideries hardware prints · found creative solutions designdevelopment issues arose resolved quickly product development assistant rrl april 2008 june 2011 company name city state managed development cycle nondenim roughwear denim chambray shirts woven headwear 60 mens womens styles 80 skus per season 4 season basis partnered design accurate creation initial tech packs including fabrictrim selection labelscreenprintpackaging development wash development traveled asia worked directly factories ensure initial development executed correctly· served liaison design tech production fabric manager trim manager hk counterparts ensure design calendar maintained key dates hit pending issues quickly resolved · tracked showroom samples ensure time delivery resulting successful showroom openings · attended fittings communicated issues hk counterparts administrative assistant rrl april 2006 april 2008 company name city state provided administrative support svp rrl design vp rrl design operations vp denim · worked accounts payable external vendors ensure timely processing invoices · maintained travel entertainment proto office budgets coordinated vendors assist production rrls product knowledge guide · contributed multiple successful showroom openings tracking sample status organizing received samples office manager may 2004 february 2006 company name city state managed daytoday operations 45person office calendar management phone support petty cash records organization provided administrative support five executives including president coo senior vice president · provided support offices los angeles san francisco orange county · created maintained budget office education bba degree design management parsons school design marketing public relations advertising international business entrepreneurship fashion illustration skills business strategies budget maintenance costing vendor negotiations fabric development trimhardware development print development packaging development quality control merchandising inventory management webpdm plm illustrator microsoft office sage mac pc literate | APPAREL |
production associate summary conclude application letter thanking employer considering position include information followup complimentary close sincerely signature following application letter template lists information need include letter submit resume applying job use application template guideline create customized letters send employers resume review letter samples get ideas writing application letters first paragraph job application letter include information writing mention job applying found position contact company include middle paragraphs next section cover letter describe offer company make strong connections abilities requirements listed job posting mention specifically skills experience match job expand information resume dont repeat try support statement make piece evidence use several shorter paragraphs bullets rather one large block text conclude application letter thanking employer considering position include information followup state indicate one weeks time typical may want reduce time sending resume follow fax email view free email newsletter top form let aboutcom send latest job searching expert optout time please refer privacy policy contact information bottom form copyright alison doyle cover letter takes position requirements matches applicants skills requirements way resume reviewer see candidates relevant qualifications glance sample targeted cover letter name address city state zip code phone number email date name title organization address city state zip code dear mrms last name interested coordinator position advertised xyz resume enclosed review given related experience excellent capabilities would appreciate consideration job opening skills ideal match position requirements responsible evening operations student center facilities including managing registration solving customer problems dealing risk management emergencies enforcement department policies assists hiring training management staff coordinate statistics inventory experience supervision student staff strong interpersonal skills also preferred valid minnesota drivers license good driving record ability travel different sites required experience collegiate programming management qualifications register students courses design manage program software solve customer problems enforce department policies serve contact students faculty staff hiring training scheduling management staff managing supply inventory ordering minnesota drivers license ntsa defensive driving certification extensive experience collegiate programming management excellent interpersonal communication skills appreciate taking time review credentials experience thank consideration sincerely signature hard copy letter typed name information technology technician tier one technical support help desk technician experienced knowledgeable information technology professional seeking contribute training acquired skills within tier one technical support andor help desk role work well independently group setting providing facets computer support troubleshooting installations maintenance indepth knowledge understanding numerous software packages operating systems skilled providing customer enduser help desk support easily identify resolve technical issues concerns excellent communication presentation capabilities accomplishments begin letter greeting drmrms last name know employers last name simply write dear hiring manager leave greeting letter start first paragraph body letter first paragraph writing mention job applying found listing middle paragraphs offer employer mention skills experience good fit job last paragraph say thank hiring manager considering note follow signature end cover letter signature handwritten followed typed name email simply include typed name followed contact information writing letters important select font clear easy read heres choose letter font professional readable well choose appropriate font size letter important select font large enough reader doesnt squint read letter big letter doesnt fit well page use basic font using simple font ensure letter easy read basic fonts like arial verdana times new roman work well depending much content letter select 10 12 point font size best format letter fits one page regardless font size select needs space top letter paragraph section cover letter heres space cover letter using microsoft word select font letter select font size youre using different word processing program process similar select content cover letter choose font font size may need try couple different sizes make sure cover letter fits single page select cover letter font select font list top document start writing letter type cover letter highlight content letter either select font popup window select font list top document experience production associate 032006 current company name city state cover letter typically accompanies resume send cover letter may make difference obtaining job interview resume ignored makes good sense devote necessary time effort writing effective cover letters cover letter complement duplicate resume purpose interpret dataoriented factual resume add personal touch cover letter often earliest written contact potential employer creating critical first impression find differences resume cover letter three general types cover letters application letter responds known job opening review samples prospecting letter inquires possible positions review samples networking letter requests information assistance job search review samples cover letter designed specifically purpose outlined well position seek design form letter send every potential employer know junk mail effective cover letters explain reasons interest specific organization identify relevant skills experiences remember relevance determined employers selfinterest letter express high level interest knowledge position keep mind cover letter doesnt need long page plenty heres information long cover letter bottom form following application letter format lists information need include job application letter send resume use guideline create customized application letters send employers information technology technician 012000 102002 company name city state provided computer help desk support via telephone communications endusers performed diagnostics troubleshooting system issues documented help desk ticketsresolutions maintained equipment inventory lists information technology technician 021996 012000 company name city state provided computer help desk support technical training hardwaresoftware end users documented help desk ticketsresolutions provided overall assistance daily administration novell netware 411 network performed setup breakdown transport agency equipment asneeded basis personal information select font size want use way proofread cover letter print cover letter even going upload online make sure formatted properly spaced looks way want writing cover letter seem like difficult task cover letters makes sort request whether interview information generally addressed someone havent met take one step time however youll soon expert writing cover letters send skills accounting administrative agency basic programming bookkeeping business communication hardware finance fundraising help desk support help desk ibm ibm software inventory letters lotus 21 macros marketing mail office msdos network networking novell netware novell netware 411 page programming express shorthand technical training telephone troubleshooting typing word processing wordperfect 51 written additional information select font size want use way proofread cover letter print cover letter even going upload online make sure formatted properly spaced looks way want writing cover letter seem like difficult task cover letters makes sort request whether interview information generally addressed someone havent met take one step time however youll soon expert writing cover letters send job application letter format contact information name address city state zip code phone number email address date employer contact information name title company address city state zip code salutation dear mrms last name leave dont contact body application letter body application letter lets employer know position applying employer select interview followup first paragraph first paragraph letter include information writing mention job applying found job listing include name mutual contact one middle paragraphs next section application letter describe offer employer application letter template contact information first section letter include information employer contact contact information employer include otherwise list information personal information firstname lastname street address city state zip code phone number email address date education knowledgesoft inc mechanicsburg pa 31997 courses intranetware 411 administration 41a advanced administration 12 1993 shippensburg university pennsylvania city state bsba business administrationoffice administration 12 1993 john l grove college business business administrationoffice administration business communication business programming marketing finance ibm software applications management aa 5 1991 harrisburg area community college city state gpa gpa 311 accounting ibm software applications intermediate lotus 21 advanced lotus 21 macros msdos commands ibm basic programming advanced wordperfect 51 novell netware gpa 311 academicsbusiness 1 1988 east pennsboro area high school city state academicsbusiness typing word processing office procedures bookkeeping shorthand recipient award east pennsboro outstanding business student | INFORMATION-TECHNOLOGY |
owner personal chef areas expertise career focus environmental scientist accomplished sales marketing professional bachelor science degree biology master business administration degree professional background environmental science research development industry eight years experience growing building successful homebased personal chef business expert qualifications identifying capturing market opportunities accelerate expansion increase revenues build client base areas expertise include marketing business development client relationship management budgeting general accounting creative sales strategies resolving client concerns pricing sales analysis strong followup postsale customer support proactive marketing concepts professional experience owner personal chef january 2006 january 2014 company name city state established successful marketing sales strategies including implementation gourmettogo sales counter local supermarket acquired 20 new clients within first year business continued growth throughout remainder ownership managed entire selling cycle acquisition new clients needs assessment bid proposal pricing negotiations sales closing follow planned coordinated executed events 125 people accomplishments winner local blue water area chamber commerce freshwater flavors award first year business business referral team facilitator blue water chamber commerce environmental scientist january 2001 january 2006 company name city state performance phase phase ii environmental site assessments national environmental policy act reviews real estate transaction screens throughout midwest interpretation analytical results development corrective actions presentation findings formal reports performance hazardous material surveys including comprehensive asbestos lead based paint mold investigations evaluations industrial residential commercial facilities throughout michigan performed industrial hygiene sampling indoor air quality investigations conducted onsite field quality controls including soil groundwater monitoring responsible maintenance several client accounts including daily weekly project management unique detail orientation chosen act liaison verizon sprint regarding environmental statues regulations training applications education master business administration may 2003 university michigan city state gained knowledge marketing sales principles courses marketing management principles finance strategic management courses strengthened communication persuasive skills active participation communication organization human resource management courses gpa gpa 6880 gpa 6880 bachelor science biology may 1999 wayne state university city state biology gained knowledge healthcare topics courses physiology chemistry microbiology genetics neurobiology accomplishments certified hazardous materials manager 2004 2010 accredited asbestos building inspector michigan 2003 2006 osha 29 cfr 191120 40hour hazardous waste training subsequent 8hour refresher courses 20022006 accomplishments introduced new companywide national environmental policy act report template chosen represent company marketing liaison commercial real estate women crew including annual golf outing cochairperson 2005 product development technician intertape polymer group marysville michigan 19992001 performed astm testing methods utilized iso standards product development phases including standard enduse performance testing products performed quality control functions including testing development work instructions laboratory use worked environmental health safety coordinator address safety issues presented laboratory employees accomplishments updated revised chemical hygiene plan research development department optometric technician shores associates port huron michigan 19971999 managed daily operations small optometric physicians office carried scheduling filing supply ordering inventory control customer service obtained patient vital signs performed initial diagnostic testing prior optometrist exam telemetry technician mercy hospital marysville michigan 19931995 performed cardiac telemetry monitoring assisted nurses obtainment vital signs basic patient care interests port huron area school district visionary team member 2014 volunteer coach ymca bluewater half marathon 2013 thomas edison elementary pta copresident 20132014 thomas edison elementary pta board member 20112013 sparrow hospital emergency room volunteer 1993 additional information community service port huron area school district visionary team member 2014 volunteer coach ymca bluewater half marathon 2013 thomas edison elementary pta copresident 20132014 thomas edison elementary pta board member 20112013 sparrow hospital emergency room volunteer 1993 skills general accounting biology budgeting business administration business development chemistry closing client clients customer support environmental scientist environmental science finance focus genetics human resource management interpretation marketing market marketing management marketing sales needs assessment negotiations paint persuasive physiology pricing project management proposal quality real estate relationship management research selling sales sales analysis strategic management surveys unique | CHEF |
director pr social media executive profile dynamic resultsdriven senior public relations executive 7 years experience impacting brand presence performance profitability internationally strategic leader notable success development execution public relations marketing social media campaigns wellconnected individual extensive global network editors journalists stylists producers talent agents fashion influentials wellversed multiple social media platforms proven track record establishing social media presence areas expertise media relations marketing collateral development market launches strategic planning execution internal communications acceleration social media footprint social media strategy execution budgetary planning client relationship management strategic partnershipsalliances community outreach crisis management event planning fashion show production data analysis professional experience director pr social media 062015 current company name city state lead pr social media strategy relaunch delias successfully repositioning company leading teen brand among competitors managed critical sponsorship opportunities delias teen vogues back school program 5 seconds summer concert series bearpaw x delias free ads geoffrey tron screen times square secured extensive press social media coverage delias november catalog cover teen wonderchef ny times cover star flynn mcgarry spearheaded managed pr social media campaigns alloy apparel took critical market share social media footprint long tall sally leader tall womens clothing 6 months initiated use user generated content ugcon brands website paid ads resulting substantial increase positive brand sentiment brand awareness brand revenue increased brand revenue companies social media efforts amounted revenue 5 times bigger initial investment created brand ambassador program companies included series highprofile bloggers influencers celebrities cost brand served continuous form income brand awareness collaborated ecommerce marketing support drive key promotions organically well paid media campaigns provided indepth data analysis social media reporting brand managed budgets made best use budgetary funds managed internal team 3 external pr agency external ad agency 1 ugc management agency nurtured cultivated strong relationships fashion directors key trade ad finance publications fashion stylists bloggers contemporary teen markets pr manager 022012 062015 company name city state primary press liaison foleycorinna isabella fiore snob essentials charlotte ronson lamband narr managed staff 4 employees development execution global public relations event planning marketing advertising programs us south korea secured continuous stream highprofile celebrity blogger fashion influencer tv print web placements brand secured strategic partnerships cfda faberges big egg hunt christies studio school covet fashion refinery29 shops celebrity exotics lucky shops springnyc cost company seasonally collaborated seventh house pr factory pr hl group autumn communications paul wilmot communications event fashion show production west coast initiatives celebrity seeding opportunities initiated lead brand revival initiative isabella fiore managed strategy around launch foleycorinna isabella fiore snob essentials hsn played incremental role brand strategy development marketing activation brand extension initiative responsible charitable initiatives assisted production charlotte ronson lamb fashion shows presentations nyfw served official company spokesperson account executive 072011 022012 company name city state managed 8 client accounts jewelry accessories contemporary clothing handbags denim secured numerous highvisibility product placements maintaining close communications major celebrity representativesstylists top editors bloggers highfashion tastemakers brought 21 new potential client accounts within 2month period spearheaded organizing partnershipscollaborations charity organizations project camille zarsky charity water introduced dynamic collaboration initiative celebrity endorsements upandcoming designers supervised social media activity 3 client accounts spearheaded shine medias international service outreach paris produced tangible increase brand awareness customer demand client pr marketing coordinator 092009 022010 company name city state handled communications press media stylists celebrities researched secured 12 luxury advertising partners covered shows conducted interviews designers new york fashion week september 2009 negotiated new highprofile partnership opportunities public relations executive 012009 072011 company name city state managed client accounts readytowear accessories lifestyle hospitality education secured magazine covers celebrity placements history agency beyonce rihanna taylor swift vanessa hudgens kelly clarkson scarlett johansson paris hilton etc wrote formatted disseminated key press materials press news releases fact sheets bios newsletters charge agencys social media pages website content updates email newsletter actively seeked secured new partnership sponsorship opportunities swarovski cfda produced annual reports new client proposals new marketing advertising material agency clients communicated daily major national international publications newspapers stylists bloggers regarding sample requests media placements fostered relationships networking opportunities colleagues clients media organized produced fashion week presentations launch events press previews variety clients managed us press inaugural event burj khalifa tower dubai public relations associate 082008 102008 company name city state assisted aspects preparation production eight fashion shows new york fashion week mara hoffman alexandre herchcovitch buckler sabyasatchi yigal azrouel araks jeremy scott house holland preparation execution highprofile events afterparties fashion week created daily monthly press clips updated press trade media contact lists responsible sample trafficking sample database public relations global communications assistant 112007 052008 company name city state played key role communications launch vera wangs new advertising campaign greece assisted production vera wangs readytowear lavender label fashion shows ny fashion week february 2008 responsible sample trafficking publications sending monitoring receiving samples created monthly credit reports marketing intern 112007 042007 company name city state assisted company presentations new clients edited press marketing materials communicated highend accounts delivered brand assets needed barneys selfridges harvey nichols mandarin oriental handled sample requests education master science marketing 92006 university bath city united kingdom bachelor science international economic political studies 92005 university macedonia city greece minor political studies diplomacy thesis phenomenon brand extension international luxury brands model united nations mun general assembly un 2014 supreme court hague 2013 languages greek native english us resident fluent proficiency cambridge toefl french fluent sorbonne spanish intermediate basico japanese beginner 1 year technical skills mac os microsoft office word excel powerpoint outlook photoshopcision fashion gps social annex | APPAREL |
hr director professional summary experienced hr manager 3 facilities 10 years proven hr experience areas employee relations benefits 401k management payroll eeoc aap faadot workers compensation safety core qualifications employee relations benefits administrator employment law knowledge interviewing expertise payroll expertise manager coaching training staffing recruiting professional experience hr director may 2005 current company name city state onboarding hiring recruiting – advertising staffing agencies online applicant administration interviews employment verification preemployment testing drug screenings presented job offers i9 everify administration new hire reporting hr safety orientation benefit administration – manages aspects benefits – including new enrollment changes termination health dental vision life insurance short term disability long term disability coverage employee assistance program section 125 accounts employee loan agreements deductions uniforms audits cobra notification 5500 preparation filing 401k administrator –tracked new employee eligibility established quarterly enrollment meetings administered employee employer deferral calculations submissions loans distributions plan forceouts qdros mandatory compliance mailings plan document administration payroll – administered payroll law reviewed submitted weekly payroll managed garnishments levies child support orders managed updates changes time keeping system maintained employee absence database personal vacation sick time company communication employee recognition awards employee notices via publications intranet postings email fmla – administration initial qualification requirements employee notification via required compliance forms documentation follow – employees physicians days away tracking return work notices temporary help management – coordinated temporary workers staffing company including placement workers preplacement documentation requirements drug testing background screen safety training time system setup new terminated temps training signoff necessary training system management entered new employees established job roles groups setup training courses setup training sessions managed training reporting complete incomplete training input training completions ensure training documents signed scanned recorded software employees electronic training file annual reviews – initiated tracked provided manager documentation support reviewed annual reviews potential liability issues discussed difficult employee reviews managers provided appropriate verbiage prepared personnel action forms increases retained permanent records file applyinput appropriate increases disciplinary action terminations – trained assisted managers proper documentation verbal written warning terminations prepared reviewed documents disciplinary action advised next steps disciplinary process ensure employer best possible situation termination necessary participated delivered disciplinary termination notifications employees unemployment administration – responded initial ongoing unemployment notification workone gathered submitted evidence companys behalf defend unemployment charges coordinated unemployment hearing documentation parties involved hearing administrative law judge workers compensation – reported initial claim carrier assisted employees first responder incidents instructed supervisors appropriate action emergency situations worked side side safety director claims follow appointments coordinates light duty restrictions managers records tracks osha reporting information assists preparing yearend audit reporting information maintains confidential files advises indiana workers compensation law faadot drug screen program – served der federal drug program administered training supervised new employee compliance program conducted employee manager training tracks quarterly annual random drug screens submit annual mis reports coordinated faa audit every 2 years monitored employee followup program eeoc – affirmative action plan – administered mandatory postings filings tracking notifications eeoc – aap plan tracks company additions terminations promotions compliance purposes provides annual reporting tpa company workforce applicants received along dispositions reviews plan compliance submit annual eeo1 report veterans reports education psychology indiana university city state 1 year study certificate human resources indiana university city state hr certificate professional affiliations national shrm member notary skills processing accounts payable administrative administrative support ads audit reporting reconciling bank statements benefits bonds bookkeeping brochures hardware conversion client database database management delivery designing documentation email event planning fashion faxing filing forms general ledger government hiring hris human resource hr imaging information technology insurance law letters director mailing marketing sales meetings money office mis monitors next payroll performance appraisals personnel policies radio recording reporting safety scheduling software installation spreadsheets staffing phone video vision website yearend | HR |
aviation maintainer professional summary 6 years experience fast food cookassistant manager 2 years experience customer service representative call center 1 year 3 months experience security guard multitasking manager wellknown creating positive environments employees thrive succeed detailed wellaware direct competitors strategies pursuing new management role hard work dedication highly valued resultsoriented store manager focused increasing profits reducing costs inventory management transforming customer service standards excellent communicator 2 years demanding call center environment customer service representative skills typing speed 50 words per minute quickbooks apple macintosh computers ms outlook photoshop ms powerpoint ms excel ms word fork lift operation cherry picker stand forklift team leadership team liaison conflict resolution data management process implementation selfmotivated risk management processes analysis staff development timeline management customer relations deadlineoriented staff trainingdevelopment efficient multitasker customer serviceoriented goal attainment relationship building coaching mentoring customer service effective leader employee scheduling work history company name aviation maintainer city state august 2017 april 2018 bct certified trained leader specialist field aviation maintaining leadings squads groups 1020 time management accountability records protection reduced overhead taking responsibility creative administrative projects monitored screened visitors verify accessibility interoffice personnel answered managed incoming outgoing calls recording accurate messages company name warehouseselector city state april 2016 august 2017 forklift standup cherry picker operator analyzed departmental documents appropriate distribution filing achieved revenue departmental objective actions taken picked incoming stock delivered materials designated locations picked products specific routes according pick sheets estimated weights heights centers balance make precise placements divided cargo received account number intended location maintained accurate stock records schedules company name security guard city state august 2015 april 2016 foot patrol grounds access guard control protect personnel flow grounds residents report hourly activity patrol every hour hour 15 30 minute increments responded calls routine emergency situations collected organized surveillance data information protect client possessions workspaces detected apprehended unauthorized personnel directed guests around building answered questions regarding accessibility monitored building access identified officials employees authorizing entrance prevented crimes immediately reporting unusual unauthorized illegal activity premises delivered accurate verbal written reports company personnel noted followed unusual behavior company name door attendant city state february 2015 august 2015 accept donations assist brining donations assist moving items customers vehicles shared best practices sales customer service team members help improve stores efficiency asked openended questions assess customer needs answered product questions uptodate knowledge sales store promotions built longterm customer relationships advised customers purchases promotions welcomed customers store helped locate items determined customer needs asking relevant questions listening actively responses recommended alternative items product stock greeted customers timely fashion quickly determining needs cleaned organized store including checkout desk displays company name security guard city state march 2014 february 2015 corporate access control guard control access area required utilize software security via ge security systems camera system otis elevator monitoring control system report daily logs incident reports patrol three times every shift check issues may occur responded quickly effectively security violations duress alarms investigated security safety violations responded calls routine emergency situations enforced general services administration gsa policies anticipating potential security breaches maintained accurate detailed logs events occurred shift unlocked rooms suites authorized contractors monitored building access identified officials employees authorizing entrance prevented crimes immediately reporting unusual unauthorized illegal activity premises company name customer service representative city state april 2011 march 2013 interacted customers provide information response inquiries products services handle resolve complaints took inbound calls comcast updated customers information database helped drive sales goals achieve monthly quotas created maintained organized database develop promotional sales directed calls appropriate individuals departments politely assisted customers person via telephone recommended selected helped locate obtain outofstock product based customer requests provided elevated customer experience generate loyal clientèle asked openended questions assess customer needs ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot learned referenced applied product knowledge information developed reputation efficient service provider high levels accuracy recommended alternative items product stock served main liaison customers management sales team built longterm customer relationships advised customers purchases promotions company name computer technician city state january 2010 june 2010 built repaired computers consisting internal external repairs repaired printers needed rebuilt shareware computers damage used refurbishing hardware computers unreliable provided documentation startup shut first level troubleshooting processes help desk staff implemented company policies technical procedures standards preserving integrity security data reports access collaborated clients concept final delivery product service designed sharepoint masterpage page layouts serving companys main sharepoint support technical complications proposed technical feasibility solutions new functional designs suggested options performance improvement technical objects monitored network performance provided network performance statistical reports realtime historical measurements company name shift manager city state may 2004 june 2009 managed shift ten twentyfive staff opened closed restaurant cooked served customers cleaned restaurant stocked needed supplies completed schedules reviewed staff adhered company standards compliance requirements operations cleanliness areas managed schedules accepted time requests found coverage shifts short tracked receipts employee hours inventory movements trained mentored new employees maximize team performance kept employees operating productively working task meet business customer needs completed point sale opening closing procedures including counting contents cash register described product customers accurately explained details care merchandise shared best practices sales customer service team members help improve stores efficiency assisted customers food selection inquiries order customization requests resolved customer complaints professional manner prioritizing customer satisfaction recommended selected helped locate obtain outofstock product based customer requests supervised directed merchandise shipment processing actively pursued personal learning development opportunities alerted customers upcoming sales events promotions conducted weekly walkthroughs manager discuss interior visual displays including store window presentation built longterm customer relationships advised customers purchases promotions processed cash credit payments rapidly accurately participated physical inventory counts every opening closing store personal information drivers license class c standard drivers license education high school diploma west orange stark city state 2007 ged west orangestark high school city state 2007 skills photoshop apple cherry picker hardware database forklift fork lift macintosh computers access ms excel ms outlook ms powerpoint ms word personnel camera printers quickbooks repairs time management typing speed additional information drivers license class c standard drivers license | AVIATION |
hr directoradministrator executive profile selfmotivated individual 20 years experience successfully managing myriad diverse enterprises major strengths include ability rapidly setup organize oversee new offices provide expert document control excellent meeting planning skills ability liaise among diverse entities skill highlights small business development project management leadershipcommunication skills employee relations selfmotivated staff development startups team player total quality management core accomplishments project management monitored operation eleven renewable wind projects implemented process hiring documentation control owner contractors complete setup office facility site monitored expenses ensure exceed budget human resources structured hr handbook craft employees project structured hiring process mentored trained office staff operations management managed personnel liaison owner contractor subcontractor monitored daily progress field professional experience company name january 2015 current hr directoradministrator responsible hr department supervising administrative staff trained support staff handled hiring payroll reviewed invoices appropriate documentation managed construction new office forbes bros inc houston office facilitated start company houston company name january 2013 january 2015 executive administrator responsible preparing reports financial data training supervising support staff customer relationships prepared bid proposals well administrated daily affairs company name january 2010 january 2013 senior administrator assist development processes support functions within group compiled analyzed financial information transmission project ensured project contracts bids completed filed time reviewed invoices appropriate documentation approval prior payment provided master document control coordination several concurrent transmission projects including information flows among owners contractors subcontractors utility companies environmental consultants landowners government agencies served main point contact contractors lcon personnel provided company hr functionality site supervised office staff 15 site office administrator eon climate renewables 20062010 responsible aspects site office administration eons largest wind power construction site roscoe tx comprising 750 mw wind power 2010 employees contractors subcontractors provided master document control coordination several concurrent wind projects including information flows owner contractors subcontractors wind turbine suppliers utility companies environmental consultants landowners governmental agencies served main point contact contractors eon personnel provided company hr functionality site company name january 2005 january 2006 administrative assistant managed office airtricitys us flagship forest creek sand bluff wind farms sites near big spring texas responsibilities included overseeing document control site office management site hr needs including timesheets expense reports acting meeting planner facilitator periodic staff vip site visits manager house accounts total design marble granite 20022004 acted liaison customers sales staff established customer service procedures ensure quality provided operational expertise daytoday management business supervised staff ten persons responsibility overseeing installed granite projects quality assurance company name january 2001 january 2002 administrative assistant assistant president company responsibilities included insight new business ventures ensure timely completion adherence budget set procedures analyzing financial information determine business expansion strategies education university new mexico ba businessfinance businessfinance volunteer food bank member chamber commence skills administrative budget contracts customer service documentation expense reports financial government hiring hr office office administration office management payroll personnel processes proposals quality quality assurance roscoe sales supervising transmission | HR |
process engineering intern profile phd cleanroom expert looking opportunity work full time moduleprocess engineer lam research experience working research cleanroom facility semiconductor fab hands experience fabrication methods plasma etching photolithography wet etch processing pvd well understanding statistical process control spc design experiments doe professional experience process engineering intern june 2014 august 2014 company name city state worked shortloop study qualifying new metal etch platform performed edge exclusion standardization measurement tools etchcmpwet etch area wrote klarity ace recipes provide scheduledautomated reports inline parameters capability tooltool chamberchamber matching ptinline crosscorrelations plasma etch module engineers generated internal documentation sampling plans etchcmp wet etch area academic cleanroom experience washington nanofabrication facility university washington research assistant january 2008 current city state project new integrated endoscope system developed full mems fabrication process mechanical resonance based scanning device integrated laser fiber optics enable 2d microdisplays scanning system setup benchtop spin coater scs 6800 sputter denton desk v lab graduate researcher january 2003 january 2005 company name city education ph mechanical engineering april 2015 university washington city state gpa gpa 352 40 mechanical engineering gpa 352 40 dissertation design fabrication mechanical resonance based scanning endoscope bioindustrial mechatronics engineering 2006 national taiwan university city taiwan gpa gpa 39 40 bioindustrial mechatronics engineering gpa 39 40 thesis integration fabrication 2d phononic crystals surface acoustic wave micro device b mechanical engineering 2003 national central university taiwan mechanical engineering affiliations national society professional engineers nspe accomplishments design experimental analysis investigation novel micromachined phononic crystals development highfrequency surface acoustic waveguides microfabricated mems phononic crystals integrated surface acoustic wave saw micro devices silicon wafers related class projects process flow device mask design foran nmos transistor ee527 solidstate lab techniques final project designed cad layout completed fabrication flow nmos transistor crosssectional inuence finfet characteristics ee539a semiconductor devices final project discussed basic device physics finfets compared finfets competing utbsoi technology simulated crosssectional influences characteristics finfets using silvaco atlas experiment study internal stress su8 photoresist cantilever structure me561 thin films final project calculate value residual stress su8 photoresist due difference coefficient thermal expansion cte mismatch film substrate optimized process recipes peb temperatureduration reduce photoresist crackingdelaminationbuckling due residue stress tool proficiency photolithography mask writer heidelberg µpg 101 aligner karl suss ma6 abm evg 620 spin coater scs scs 6800 series headway pwm32 hmds oven yield engineering systems wet bench dry etch rie trion phantom rie advanced vacuum vision rie deep rie sts multiplex oxford instruments plasmalab 100 icp380 pvd sputter kurt j lesker lab 18 denton desk v ebeam evaporator thermal evaporator metrology sem fei sirion jeol jsm7400f optical profiler veeco wyko nt series profilometer kla tencor p15 alphasteps nanospec nanometrics others wet process piranha rca clean hfboe cu platting cmp furnace annealingsinteringoxidation publications gu kebin chijune lee chunwei wu chihhsuan chien weichih wang 2d piezoelectric actuated scanning image acquisition spie smart structures materials nondestructive evaluation health monitoring pp 86952f86952f international society optics photonics 2013 wang weichih william soetanto kebin gu fiberoptic microphone using polymeric cavity spie smart structures materials nondestructive evaluation health monitoring pp 79842b79842b international society optics photonics 2011 gu kebin cc lee w cui wu wc wang design fabrication mechanical resonance based scanning endoscope solidstate sensors actuators microsystems conference transducers 2011 16th international pp 15741577 ieee 2011 gu kebin cl chang jc shieh wp shih design fabrication 2d phononic crystals surface acoustic wave micro devices micro electro mechanical systems 2006 mems 2006 istanbul 19th ieee international conference pp 686689 ieee 2006 thesis design fabrication 2d phononic crystals surface acoustic wave micro device thesis design fabrication 2d phononic crystals surface acoustic wave micro device dissertation design fabrication mechanical resonance based scanning endoscope dissertation design fabrication mechanical resonance based scanning endoscope skills academic documentation edge fiber optics laser mechanical scanning | ENGINEERING |
business development executive professional summary business developmentmarketing professional experienced sales management marketing technical presentation creation service training diligent driven individual achieved success variety roles increasing levels responsibility effective communicator teambuilder strong analytical management organizational skills skill highlights new customer acquisition brand development account management prospecting analytical problem solver new program promotion implementation financial analysis adept multitasker professional experience company name city state business development executive 062010 current conducted informational educational workshops cunysuny college campuses benefit fairs increased credit union membership exposure implemented house marketing design brochures posters articles flyers newsletters emarketing social mediaweb page content saved 10000 annually generated maintained social media calendar facebook twitter corporate bog etc ensure member engagement content reflective current media new productservice campaigns identified issues existing marketing material drive process improvements collaborated account executives penetrate new accounts identify potential customers coordinate product demonstrations company name city state loan manager 092001 062010 analyzed applicants debt income ratio credit report financial employment history evaluate credit worthiness personal auto educational credit card home equity loans communicated credit approvals denials well facilitated options credit counseling methods improve member financial success provided members assistance regarding budget counseling consolidations payment methods areas relating members financial needs implemented software streamlined collateral processing tracking led increase operational efficiency reduced exposure fraud ensured credit union loan policies procedures documents products services compliant ncua rules regulations effectively executed staff developed relationships new existing members identify financial needs assist selection appropriate financial products services resulting new loan growth 15 accurately reported borrower performance credit bureaus responded borrower disputes eoscar company name city state creditcollections analyst 011998 092001 implemented new credit card system resolved customer inquiries potential disputes managed electronic funds transfer processes scheduled performed timely accurately member access ensured member compliance credit policies procedures accurate upheld monitored reviewed processed credit card transactions coordinated senior management evaluate bad debt situations determine effective appropriate course action resulted 25 decrease delinquencies chargeoffs education master science finance 2011 zicklin school business baruch college city state 347 gpa bba computer information systems 1997 baruch college city state associate applied science marketing 1994 bronx community college city state skills ms office word excel powerpoint publisher outlook constant contact asa400 | BUSINESS-DEVELOPMENT |
comanager summary seeking management position utilizes strong experience skills achieve organizations sales profit goals wellorganized detailoriented individual manages high volume workload within deadline driven environment expertise establishing priorities coordinating work assignments control maximize productivity skilled working harmoniously associates resolving minor personnel problems experience staff performance evaluation creationimplementation procedural changes improve quality workforce outstanding customer service skills focus achieving top levels customer satisfaction skilled use ms word ms excel ms power point bilingual french creole work history company name experience comanager november 2011 january 2016 company name city state 120 employees 800000 weekly sales volume compile interpret reports ensuring maximum profits achieved seek high selling merchandise feature endcaps analyze revenue weekly forecast expenditures staffing needs supervise proper scanning outs make changes onhands replenish merchandise search reduce shrink look opportunities capture markdowns ensure store line company initiatives hire train supervise terminate hourly associates develop plans assist achievement maximum performance monitor give constructive feedback timely manner provide learning opportunities guidance support set clear expectations creating timelines performance metrics require associates adhere customer service initiatives create pleasant shopping experience customers daily meetings coaching walking computerbased training drive community awareness programs participating supporting community events ie soup kitchens cancer walks childrens miracle network enforce safety standards relating accidents stfs osha compliance work ecolab kay chemical prevent hazards compliance issues assistant manager may 2011 november 2011 company name city state 300 employees 1500000 00 weekly sales volume managed direct reports delegated monitored predetermined deadline measure quality hired trained developed appraised subordinates budgeted forecasted minimize shrinkage achieved sales target goals monitored controlled expenses several divisions ensured customer satisfaction retention analyzed market competitions building strategy ensure profitability implemented bench marking process merchandise instock level small business sales consultant february 2008 april 2011 company name city state 20 employees 100000 weekly sales volume consulted customers recommend sell variety att products services meet customers needs provided customers positive sales service experience interacted multiple online systems speaking customers met sales quotas service objectives fastpaced call center environment team leader service delivery coordinator supervisor june 2005 january 2008 company name city state 108 employees 325000 weekly sales volume began csr promoted team leader roadside assistance division crucial evening shift provided guidance direction member service counselors realtime management call center floor frequently interacted dispatch aaa members servicerelated issues handled escalated inquiries members interacted dispatch resolve inaccurate information taken counselors issues served shift leader absence evening supervision coached call takers call quality issues arose performed new hire training operating system handled customer inquiries complaints billing questions payment services customer service representative january 2001 june 2006 company name city state performed light typing clerical duties heavy volume phone calls assisted customers renewal application process shift leader august 2002 november 2003 company name city state supervised inventory verified quantity quality products received interfaced directly customers provide assistance resolve problems assigned identification numbers recorded items processed performed paperwork customer service team leader june 2001 august 2002 company name city state 23 employees supervised daily functions store activity ensure customer satisfaction performed daily safety temperature audits adhering standards set health board interacted customers daily basis transferred monetary transactions business generated weekly reports profits loss within business shift manager september 2000 may 2001 company name city state 12 employees handled inventory controlled cash maintained safe work environment coworkers managed shift instruction ordered products store customer sales closed store performed necessary duties education liberal arts kean university liberal arts high school diploma hamilton high west skills billing call center cancer clerical coaching customer satisfaction customer service direction fast instruction inventory team leader market meetings network operating system speaking quality realtime safety selling sales scanning staffing strategy supervision phone typing | AUTOMOBILE |
engineering intern summary motivated entry level civil engineer technical knowledge quality assurance mindset necessary conquer unforeseen obstacles organized detailoriented efficient work ethics committed high performance mastering tasks better future duties relevant courses materials construction construction management reinforced concrete structural steel design survey engineering leadership foundation design environmental engineering soil engineering transportation engineering experience company name city state engineering intern 052017 082017 spreadsheets estimating dealt subcontractorssuppliers plan revisions company name city state field engineering intern 052016 082016 drill logs time cards drilled shaft concrete pours quantities company name city state field engineering intern 052015 082015 spreadsheets concrete rfis soil nail wall installation skills bluebeam mathcad microsoft word excel project powerpoint autocad civil 3d education training bachelor science civil engineering 2018 university pittsburgh johnstown city state gpa 301 activities honors deans list 2013 | ENGINEERING |
teacher summary kind compassionate elementary middle school teacher dedicated creating atmosphere stimulating encouraging students experience 022016 current teacher company name city state 5th grade stem k 1st 2nd 3rd grade horizon science library grades prek observed assessed student performance kept thorough records progress implemented variety teaching methods discussions demonstrations utilized technology lessons egsmartboard create interactive learning experiences target visual learners set communicated ground rules classroom based respect personal responsibility kept student motivated focused excited learn utilizing handson activities relate realworld experiences scheduled held parentteacher conferences keep parents uptodate childrens academic performance established positive relationships students parents fellow teachers school administrators collaborated staff members plan schedule lessons promoting learning student engagement created lesson plans accordance common core science scope sequence standards differentiated instruction according student ability skill level established clear objectives lessons units projects created hands activities students gain better understanding lesson teaching point provided small group instruction individuals need extra support orchestrated open access library every tuesday school maintained library library duties created ordered books school library classroom teachers school budget 092013 062016 teacher company name city state 2nd 4thscience 5thscience math ela 6thmath 7thmath ela 8th math implemented taught lessons based common core state standards ela math social studies science established clear objectives lessons units projects encouraged students persevere challenging tasks used positive reinforcement method redirect poor behavior provided one one assistance students needed extra support worked fellow employees lesson strategies fund raisers school assemblies employed effective reading lessons using five pillars reading vocabulary comprehension phonemic awareness fluency phonics implemented effective classroom management strategies provided small group instruction individuals need extra support successful keeping communication parentsguardians keeping friendly manner open questions concerns improved students reading levels guided reading groups whole group instruction worked fellow teachers discuss lesson strategies would benefit students reflected teaching practice improve teaching techniques continue become better educator accepted coaching fellow teachers administrators immediately incorporated feedback used childrens literature teach reinforce reading writing grammar phonics differentiated instruction according student ability skill level taught students exercise problem solving methodology techniques tests served various committees projects including veterans day thanksgiving food drive volleyball club education training january 2013 bachelor arts college staten island state master science special education touro college city state special education certifications new york state teaching certificate general differentiated instruction specialist special childhood education 16 organizational development knowledge students disabilities test passed licensed pending curriculum development lesson planning expertise flexible adaptive skills academic budget coaching conferences curriculum development educator instruction lesson planning lesson plans math access organizational development problem solving progress reading teacher teaching | TEACHER |
lead teacher summary use knowledge firsthand experience gained various education work civilian military experience extracurricular leadership positions become proactive dedicated team member highlights apple windows programs including microsoft office suite internet proficiency social media website use communication sigma kappa focus members accomplishments awarded two navy marine corps achievement medal 2014 2017 awarded letter commendation winning junior sailor 2016 formally acknowledged defense reduction threat agency superb supervisory actions management awarded multiple letters appreciation community pillar marine corps security force battalion bangor wa experience lead teacher 122011 102012 company name city state creating implementing small group interventions students kindergarten 6th grade math reading engaging students assessed high ability preparing students statewide standardized assessments adapting concepts substitute teaching various classrooms pending absence classroom teacher challenging struggling students various methods allowing grasp correct perceptions executing roles assist teachers classrooms well within school community working students functional academics program provide support classroom teacher using multiple tools techniques adjust students learning processes created lead school program elementary students developed lesson plans include interactive productive activities students substitute taught various classrooms center pending absence classroom teacher fulfilled role full time classroom teacher preschool classroom longterm period transition substitute teacher 092011 current company name city state assumed role classroom teacher absence classroom teacher improvised ensure productive learning experience students provided assistance teachers staff school metro maryland youth christ baltimore maryland mentor counselor september 2011 present mentored middle school students various schools central baltimore county area created lesson plans teach students fundamental values ideals provided support students need allow engage productive conversations developed activities ensure student involvement growth organization administrative assistant company name city state psa financial centerhunt valley maryland april 2009 december 2010 administrative assistant provided direct assistance support vice president company reorganized companys business center effectively monitor 120 employees maintained internal external revenue reports mastery microsoft excel worked companys business center analyze proposals complete office duties making copies faxing documents managed front desk answering directing calls well responding email requests education leading enlisted member field training officer 2017 united states department navy bachelor science elementary education 2011 university maryland city state minor mathematics academic honors coursework business human resources 2011 university maryland city australia study abroad program high school diploma 2007 garrison forest school city state may 2011 university maryland college park tutor mentor mentored university maryland division athletes provided guidance support ensure students stay track achieve academic goals developed mentor programs assist engage students proficient english language well english primary language may 2011 montpelier elementary school city state supported lowincome fifth grade classroom assumed leadership role classroom fulltime math language arts reading social studies science teacher managed lesson plans throughout year initiated designed classroom awards students improved grades school year awards program resulted 75 percent class achieving goal created reading groups students scored basic standardized tests created small group students struggling math aid mastery basic skills professional affiliations sigma kappa sorority college park maryland member new member education committee member philanthropic committeeacademic honors interests fellowship christians universities schools focus camp counselor mentor january 2009 may 2011 june 2007present volunteered leader 70 middle high school students week long summer camps internships marthas vineyard massachusetts volunteered leader 50 middle school students week long winter camp north creek new york led small groups ten students engage discussion team building exercises guided full camp lecturers helped prompt small group discussions planned weekly meetings well special events baltimore area high school students resulting increased overall participation served mentor high school seniors preparing enter college skills enthusiastic people person great organizational skills | TEACHER |
managing consultant summary highly accomplished management consultant senior business analyst verifiable track record managing complex strategy projects exceeding client expectations demonstrated skills business process management process redesign specializing endtoend business process management lifecycle extensive experience integration implementation organizational transformational efforts public financial services sectors designing processes system improvements increase productivity reduce cost strong interpersonal skills highly adept managing broad stakeholder communities supporting development cohesive strategic visions across disparate groups skills business process improvement redesign agilescrum sdlc business transformation pmo project management ibm bpm blockchain robotic process automation strong analytical skills experience managing consultant 112003 current company name city state currently managing consultant customer engagement design practice ibm global business services us federal focus cognitive process transfomation notable projects include substance abuse mental health services administration samhsa application development support bpm lead responsible development maintenance delivery portfolio custom applications built ibms bpm cloud platform custom bpm applications replaced manual processes improved efficiencies provided audit capabilities across samhsa managed several agile development teams serving scrum master leading sprint planning sessions client product owners backlog grooming sprint reviewsdemos addition daily stand meetings ibm chq office cio next generation tooling initiative led design development implementation custom bpm 857 enabled cloud based automated solution facilitate single trusted source application server hosting information across global ibm enterprise facilitated documentation analysis asis tobe deployment processes across multiple ibm geos solution awarded best breed pwc compliance review federal housing finance agency fhfa program management support led project management maturity assessment order define strategy operationalize project management disciplines required establish pmo led requirements definition phase development custom program management application incorporating project health executive dashboards reporting facilitated demonstrations application key fhfa executives including agency cio deputy director united states citizenship immigration services uscis uscis transformation served ibm bpm sme requirements update team lead part 500 million transformation engagement ibm solution architect responsible successful development implementation electronic immigration system elis utilized model driven development established standards developed best practices delivered processing modeling training across product teams order document implement targeted tobe state led team responsible tooling integration configuration management management multiple requirements baselines managed integration multiple ibm rationale products including ensured integration related ibm products eg rational requisite pro requirements gathering rationale clearcase configuration management united states department agriculture usda transformation strategy leveraged component business modeling methodology create planning management platform agile business aligned delivered target architecture blueprint transformation roadmap identify prioritize specific initiatives activities enable cio deliver mission program manager 081998 082001 company name city state coordinated college recruiting efforts staffing efforts within information technology resource center itrc conducted analysis managed business units utilization across accounts account manager 121996 071998 company name city state marketed software services major educational institutions healthcare providers responsible managing customer relationships sales related business development activities education training mba information technology 2003 university maryland smith school business city state usa bachelor science marketing 1996 university arizona city state usa certifications certified ibm process analyst blueworkslive ibm bpm 85 certified ibm blockchain consultant certified ibm agile consultant certified ibm soa associated | CONSULTANT |
consultant summary seven years software application development application support testing implementation experience web based ntier architectures involving stages software development life cycle sdlc experience developing web applications sdlc including requirements logical physical architecture modeling design development implementation support ability work fast paced collaborative environment handle multiple concurrent projects collaborate partners understand highlevel conceptual flow develop prototypes review business partners functional domain experience involves healthcare life sciences transportation moved application support team leading offshore team triaging production related issues since six months experience using fiddler post production release validation monitoring web traffic hands experience decompiling code dlls using dot peek tool achieved masters degree computer sciences university il springfield highlights net framework aspnet c net xml html http ms sql server web services adonet entity framework linq expertise skills css java script themes skins user controls custom controls intrinsic state management functionality aspnet experience object oriented analysis design ooad concepts including inheritance polymorphism abstraction expert skills aspnet web forms state management caching features securing aspnet web applications technologies aspnet 20354045 web services wcf mvc 40 net mvc languages cnet xml html javascript core java tsql database access methods adonet odbc databases ms sql server 2000200520082014 oracle 9i10g11g servers iis 7 75 web programming aspnet java script html css ajax jquery version control tools team foundation server ibm rational team concert github reporting tools ssrs crystal reports business objects ide visual studio 2005 2008 2010 2012 2013 2015 operating systems windows 982000xpvista708081 ms dos domain skills healthcare life sciences transportation third party tools telerik bootstrap jquery kendo ui postman interceptor fiddler dot peek remote desktop manager experience consultant july 2014 may 2016 company name city state project document generation services description evicore healthcare provides evidencebased healthcare solutions areas radiology radiation therapy cardiology lab management oncology pain management sleep management document generation services platform comprised 30 products range ui web services windows services database systems day day maintenance platforms entrails building new database scripts creating new web services implementing new customers onto platform enhancing existing products platform currently utilized 50 customers generated 12 million documents per year responsibilities develops core line business application software works directly internal consumers identify requirements software development works net developer develop updated code core internal services works sql developer update internal business logic developed grade level reading enhancements internal web portals using fleschkincaid algorithm developed plugins core applications using wcfmvc web api implemented client side scripting using jquery primary developer internal implementations enhancements maintains production stability monitors production services servers works high priority bug fixes production participates production software releases actively involved projects migrate business logic away database web service layer participated daily sprint meetings scrum master recently moved application support team responsible dealing kinds production issues applications organization performing root cause analysis fixing bugs per priority environment net35 vsnet2010 linq c json aspnet mvc tfs sql server 20082012 iis6 restful services javascript windows 7 angular js fiddler dot peek postman interceptor consultant january 2010 april 2013 company name city state project comet description landauer inc world leader personnel radiation monitoring third generation proprietary stateoftheart technology optically stimulated luminescence osl landauer leading provider analytical services determine personnel exposure occupational environmental radiation hazards workplace home comet agresso erp application developed automate manual process order entry customer service sales finance laboratory responsibilities developed support applications ajax c jquery aspnet developed web applications oracle sql server data servers developed web application components using ntier architecture separated logic presentation business data access tiers accomplish ntier created complicated web interfaces facilitate creation reports created restful wcf service communicate net front end application net service deployed iis proficient configuration management setting company version policies build schedules using team foundation server tfs 2010 visual source safe vss ibm rational team concert implemented data access layer using entity framework database first technology implemented client side scripting using jquery created consumed wcf services business logic wrote c classes generate excel pdf reports heavily used ajax ajax controls several projects used generics c accomplish complicated business logic used client server side session management part project used caching display huge data web user interface created classes core modules c implementing business layer created database schema objects sql server 2008 r2 created ssis packages data transformation data staging used cssthemes master pages maintain styling throughout application environment c aspnet css sql server 2012 oracle 10g iis 70 jquery kendo ui adonet net framework visual studio 20102012 javascript restful services tfs linq entity framework software engineer august 2008 november 2010 company name city state csx corporation together subsidiaries based jacksonville fla one nations leading transportation suppliers companys rail intermodal businesses provide railbased transportation services including traditional rail service transport intermodal containers trailers overall csx transportation network encompasses 21000 route miles track 23 states district columbia canadian provinces ontario quebec transportation network serves largest population centers nation nearly twothirds americans live within csxs service territory responsibilities actively participated gathering requirements design implementation designed developed web forms using aspnet cnet worked visual source safe version controls extensively worked html dhtml css java script web forms designing validations worked validation controls user controls custom controls code reusability web server controls used ajax xaml providing rich ui designed developed database using sql server 2005 wrote sql queries stored procedures indexes triggers cursors used adonet objects communicate sql server 2005 database access data worked ssis ssis used creating packages automating using sql scheduler packages used move data sql server various sources like excel ms access database scheduled basis wrote web services using soap appropriate scenarios communicate applications created program export import datasets xml file implemented web applications like caching services boost performance security services identify users prevent unauthorized access used global sax files handle global events fired different reasons performed unit testing ensuring reliability application development involved generating management reports overall status module using ssrs deployment project reports done testing production servers environment visual studio net 20052008 cnet adonet code dom sql server 2005 multithreading xml ajax xaml java script sql server 2005 excel ssis web services soap vss crystal reports ssrs education master science computer science 2014 university illinois city state usa computer science bachelor science computer science engineering 2008 jawaharlal nehru technological university city state india computer science engineering accomplishments experience net security features windowsbased webbased authentication authorizing users roles coded designed user controls custom controls implemented input validation using net input validation controls designed documented rest apis including json data formats api versioning strategy experience using source code control systems like microsoft team foundation server tfs ibm rational team concert rtc microsoft github worked extensively various adonet objects interact databases sql connection object sql command object data reader dataset data adapter expert skills database design development creating complex database queries writing constraints indexes views stored procedures functions using tsql sql server 200520082014 oracle successfully followed test driven development tdd agile methodologies source code management code application documentation user guide training manuals preparation experience developed system automates posting clearing firm financial data general ledger using angular js sql server html experience configuration setup iis application servers involvement stages system development lifecycle skills net35 net aspnet cnet c net aspnet 20 third generation ado agresso ajax api application development art automate business objects cardiology client server configuration management crystal reports css client customer service version control databases database designing dom dhtml erp xml features finance forms html http ibm ide iis iis6 iis 7 iis 70 java javascript java script jquery json logic meetings access ms access c excel windows 7 windows 2000 windows 98 works monitors ms dos mvc 40 mvc network object oriented analysis design ooad odbc oncology operating systems oracle 9 oracle developer oracle sql order entry pain management pdf personnel policies radiology reading reporting sales scrum servers scripting scripts soap software development visual source safe ms sql server sql sql server therapy tsql transportation user interface validation vista visual studio web applications web programming web server additional information visa status stamped h1b visa | CONSULTANT |
ashanique gray summary diligently coordinates warehouse activities keep products moving quickly meet continuous shipping demands highly organized leader good program management teambuilding abilities focused maximizing efficiency performance proven track record enforcing best practices fastpaced environments skills mental health assessments behavior modification conflict mediation data analysis reporting loading unloading trailers machine operations team lead communication skills structured value must cleansiness professionalism experience express employment professionals city state company name jan 2014 may 2021 working company worked fedex halethorpe md amazon dap goetes candy company employed skills crisis intervention help resolve difficult situations improved profit margins streamlining operations workflow defined strategies created plan achieve ambitious operational objectives motivated encouraged team members communicate openly constructively resolved interpersonal conflicts listening finding common ground building relationships demonstrated leadership making improvements work processes helping train others palletizing work order packages operating power jack machine store away orders scan sort training job first team staffing city state company name mar 2013 aug 2020 authored errorfree formal informal business correspondence provided insight regarding job duties optimize productivity supported executive decisionmaking reporting metrics recommending actionable improvements diminished obstacles saved time spearheading special projects effective emergency resolution trailer load outbound exbound scanning shrink wrapping machine operations team lead training individuals needed strength business areas pick pack production scanning shipping receiving data entry worked many different warehouse plantations due temp agencys work availability server waiter team lead city state company name sep 2013 dec 2016 provided exceptional service 200 customers per day la fontaine bleu establishment server busser cook cook prep arranged place settings fresh tablecloths tableware flowers beautify table completed thorough accurate opening closing duties facilitate smooth restaurant operations walked among tables refilled water beverage glasses took orders drinks food updated repeat customers menu changes new food beverage offerings maintain quality service relationships collaborated host bus person cook serve food beverage options operated maintained cleaning equipment tools including dishwasher hand wash stations potscrubbing station trash compactor met exceeded sales targets consistent basis proactive promotional strategies dessert mentions served plated dinners buffetstyle dinners passed hors doeuvres parties carried appetizer drink trays around type events maneuvering around guests furniture without spilling greeted customers answered questions recommended specials wine desserts increase profits prepared salads appetizers set garnish stations assist kitchen staff collected dishes promptly course cleared crumbs glassware maintained customer satisfaction addressed concerns complaints quickly improve service escalated advanced issues management resolution greeted arriving guests escorted assigned tables took drink orders answered questions events washed buffet restaurant banquet items including silverware dishes cooking utensils equipment displays educated guests meals wedding birthday events answering questions bringing special orders welcomed guests personable attitude smile offering bring beverage orders reviewing menu options education training high school diploma chesapeake high school jun 2012 city completed continuing education human services social worker bachelors degree currently student college b student college credits 35 gpa level college degree human services social worker ccbc essex campus city working towards bachelors degree credits serving society important accomplishments consistently maintained high customer satisfaction ratings led team achieve improvements work productions earning recognition upper management financial reward trained lead many individuals ages well mentoring therapuetic employees business demands believe working team efficiently productively jobs must done timely organized matter | CHEF |
finance officer professional summary bilingual selfstarter broad customer service background skilled developing relationships providing exceptional individualized service well enthusiastic resourceful recent graduate academic professional background ability establish priorities meet challenges headon skills • excellent attention details • fluent spanish • excellent driving skills • excellent skills microsoft outlook word excel powerpoint work history 112014 current finance officer company name – city state monitor financial system grant answers using turbo cash microsoft excel assist arrangement budget prepare income statements balance sheets maintained integrity general ledger including chart accounts optimized managed research development spending collaboration key business leaders 042014 current teller company name – city state • process customer transactions engaging conversation order provide pleasing customer service detect possible fraud • inform customers products may suit needs well crosssell bank products services • manage banks vault verify balances • resolve discrepancies accounts assuring comfort customers • hold weekly meeting branch manager order learn products enhance performance • attend corporate events 102012 112013 sales associate company name – city state 042012 102012 sales associate company name – city state trained supervised seasonal employees job function companys policiesprocedures determined customers needs interacting provided suggestions alternatives helped customers questions problems complaints person via telephone organized racks shelves maintain visual appeal store stocked replenished merchandise according store merchandising layouts educated customers brand incite excitement companys mission values shared best practices sales customer service team members help improve stores efficiency 092011 112013 secretarysenator company name – city state provided administrative executive services order make sure everything operated smoothly senators executive board managing calendaragenda preparing reports spreadsheets • spoke behalf student body interacted many students order make decisions benefit majority • announced updates made senators faculty staff microsoft outlook • used microsoft word record distribute minutes executive board senate meetings • created charts power points microsoft excel microsoft powerpoint organize update meetings committee reports organize budgets 072011 072012 sales associate company name – city state utilized effective interpersonal skills meet needs customers processed shipment deliveries restocked clothing accessories organized displayed processed thorough knowledge regarding merchandised offered sale 012010 012013 volunteer company name – city state committed community services free financial literacy seminars improve low income communities educating teenagers homeless parents volunteered soup kitchens community clean schools 102008 current volunteer company name – city state participate various activities helping children painting elementary schools motivation writing letters santa claus holiday season education may 2014 bachelor arts economics political science spanish lehman college city state bachelor arts economics minor political science spanish related courses labor economics econometrics managerial economics international economics intermediate microeconomics intermediate macroeconomics principles management calculus statistics 2 2012 40 hour flight attendant program included faa approved crm course aerodynamics meteorology regulations aircraft systems passenger handling five phases flight first aid passengers requiring special treatment academics flight city state 40 hour flight attendant program included faa approved crm course aerodynamics meteorology regulations aircraft systems passenger handling five phases flight first aid passengers requiring special treatment skills administrative balance sheets budgets budget charts interpersonal skills crm customer service driving economics financial first aid letters managerial managing meetings microsoft excel excel microsoft outlook microsoft powerpoint powerpoint word microsoft word painting policies seminars fluent spanish spreadsheets statistics additional information athletic activities soccervolleyballtrack club lehman college swimming team | FINANCE |
nx unigraphics designer summary highlights virus spyware removal highly motivated resourceful organized excellent communication techniques attention detail fast learner education associate applied science computer networking technology microsoft option 2012 baker college owosso city state gpa gpa 355 graduated cum laude deans list recipient gpa 355 graduated cum laude deans list recipient associate applied science drafting design technology 1997 baker college owosso city state gpa gpa 356 graduated cum laude deans list recipient gpa 356 graduated cum laude deans list recipient experience nx unigraphics designer mar 2013 aug 2014 company name city state design modify chrysler gm shipping racks prototype production used nx 75 nx 80 nx 85 cashier aug 2012 mar 2013 company name city state operate cash register authorize gas pumps sell lotto tickets stock shelves areas clean store cashierbakery aug 2010 aug 2012 company name city state operated cash register cleaned cashier lanes bagged groceries needed stocked shelves baked goods prepped frozen bread roll dough bakers cleaned doughnut case unigraphics designer cad jun 2004 jan 2009 company name city state designed detailed parts intermediate shafts steering columns gm steering columns using ug nx ug nx2 produced maintained accurate design documentationsupplied production data engineers supervisors cashier feb 2004 jun 2004 company name city state operated cash register authorized gas pumps sold lotto tickets stocked shelves areas cleaned store designer unigraphics operator aug 1999 feb 2003 company name city state maintained design changes front end sheet metal parts rear end closure parts assembly files using iman unigraphics produced maintained math part files drawing files assembly files used unigraphics versions 15 16 18 detailer oct 1997 aug 1999 company name city state surfseg checked surfaces parts interference gap checks parts ug cgs part files created photo quality pictures presentations file checker checked files make sure followed specific file guidelines using file check sheet edsnet cgs file checker cgs updated details mlref math reference files body panels reside ug cgs also completed detail changes mldes math data file drawing format files detailer jul 1996 dec 1996 company name city state changed added details cad drawings created control assembly drawings rear end car parts specified work orders using cgs detailer jul 1995 dec 1995 company name city state maintained assembly drawings maintained detail changes drawings rear end car parts using cgs skills cad software iman teamcenter unigraphics nx 75 80 85 software ms excel ms word ms access ms powerpoint ms windows 7 additional information assistant coach local ayso girls soccer team | DESIGNER |
construction inspector profile civil engineer quality control project manager process improvements safety compliance testinganalysis accomplished solutionsoriented multilingual civil engineer extensive engineering analytical technical problemsolving skills honed ten years within construction industry highly adept problem solver skilled defining core nature issues identifying analyzing root causes detecting waste elimination opportunities recognized strong project management skills lean manufacturing techniques design quality standards strong ability crossfunction team member leader independent professional performing pressure meeting deadlines capacity excel turning individuals teams work efficiently exceed expectations exceptional academic qualifications including master science degree civil engineering florida international university skills microsoft office word excel powerpoint outlook publisher microsoft visio adobe photo deluxephotoshop microsoft project autocad windows linux mac osx matlab simulink xilinx ise v11 cadence orcad proteus cadence allegro pcb design tool mdkarm atmel studio codevision solidworks professional experience 012013 current company name city state 012007 012013 company name city state construction inspector 012005 012007 company name city state utilize extensive organizational skills maintain daily logs supplement inspection records photographs meticulously review interpret plans blueprints site layouts specifications construction methods effectively ensure compliance legal requirements safety regulations supervise 18 project employees including inhouse external contractors subcontractors methodically ensure projects progressing per schedule accordance local building codes laws utilized extensive engineering skills perform field duties including posttension conventional reinforcing steel inspection concrete placement inspection masonry inspection sampling testing highstrength bolting welding inspections done various project sites systematically conducted ongoing inspection workinprocess ensure final product successfully met drawings specifications assisted subordinates understanding process increase staff skill levels skillfully inspected materials identify conformance specifications construction surface street improvements equipment installation activities ensure conformity products systems engineering design expertly prepared comprehensive concise daily reports accurately reflect days construction activities details meticulously maintained uptodate project records delegated construction manager including asbuilt drawings material testing reports miscellaneous inspection testing reports item quantity files others determined construction manager ensure comprehensive record activities evaluated quality materials used inspected quality work completed ensure materials work met requirements employed extensive analytical skills check plans accuracy suitability completeness made recommendations revision improvement necessary proficiently arranged meetings architects builders devise plan help builders save time building structures per zoning rules standards effectively provided daily feedback construction work builders architects expertly advised changes needed compliance reliably conducted ongoing inspection workinprocess ensure final product met drawings specifications liaise clients variety professionals including architects subcontractors professional manner utilize extensive engineering skills proficiently conduct site inspections meticulously complete complex repetitive calculations ensure construction conforms code ensure project effectively complies legal requirements assess sustainability environmental impact project ensure environment protected inspect inventories prepared orders civil projects refractory materials line budgeted figures averaging 2000000 coordinated conducted section trials education training master science civil engineering 2007 florida international university city state gpa gpa 36 civil engineering gpa 36 traffic materials engineering construction methods fluid mechanics hydraulics bachelor science civil engineering florida international university city state gpa gpa 38 civil engineering gpa 38 civil engineering design cost estimating surveying structural analysis dynamics geotechnical engineering environmental engineering concrete steel design gpa chi epsilon civil engineering honor society deans list chi epsilon civil engineering honor society deans list bachelor science construction technology university paris city france gpa gpa 37 construction technology gpa 37 associate science mathematics university paris city gpa gpa 35 mathematics gpa 35 certification engineer training 2004 engineer training certification eit affiliations american society civil engineers asce national society professional engineers member national academy engineering cochair institute electrical electronics engineers ieee president interests soccer healthy eatinglearning nutrition travel experiencing new cultures swimming crafts photography taking classes family time amusement parks swimming types church activities detailed professional references available upon request languages english french spanish skills adobe photo deluxe photoshop analytical skills autocad blueprints building codes cadence civil engineering compliance management computer literate concise construction manager customer relationship management clients customer service engineer training eit engineering design english environmental engineering equipment installation estimating french hydraulics inspection inspect team leadership legal linux mac masonry materials matlab meetings excel microsoft office outlook powerpoint microsoft project publisher microsoft visio windows word orcad organizational skills project design project management project planning quality reading reporting safety scheduling solidworks spanish time management welding additional information honors awards employee month anthonya group llc highest customer satisfaction ratings anthonya group llc deans list interests soccer healthy eatinglearning nutrition travel experiencing new cultures swimming crafts photography taking classes family time amusement parks swimming types church activities detailed professional references available upon request | CONSTRUCTION |
graphic designer illustrator summary raised christian home jacksonville florida moved birmingham attend samford 2012 skill areas creative relational engaging paintingdrawing graphic design leader athletic team player work experience company name september 2015 current graphic designer illustrator city state custom paper company designing primarily wedding correspondence company name may 2015 august 2015 sigma counselor city state company name june 2012 july 2013 counselor city state education briarwood fellows program 2016 post graduate leadership program city state samford university 2015 bachelor science fine arts city state providence high school may 2011 high school diploma city state interests camp kivu christian outdoor camp durango colorado summer 2013 2014 worked cook kitchen staff counseling teens leading mountain bike trips nanny 20102013 bhamcampus involvement younglife leader restoration academy new member coordinator alpha delta pi 2013 connections leader 2013 2014 step sing show director 2014 2015 random facts eat organic foods lobstering license avid avett brothers fan skills spanish additional information camp kivu christian outdoor camp durango colorado summer 2013 2014 worked cook kitchen staff counseling teens leading mountain bike trips nanny 20102013 bhamcampus involvement younglife leader restoration academy new member coordinator alpha delta pi 2013 connections leader 2013 2014 step sing show director 2014 2015 random facts eat organic foods lobstering license avid avett brothers fan | DESIGNER |
hr employee relations specialist summary dedicated selfmotivated professional experience providing outstanding support business partners skillful tracking details office management followingup internal external partners ensure ontime completion projects possesses easily transferable skills organization working teams time keepingpayroll business writing highlights adp payroll system microsoft office suite word excel outlook publisher powerpoint accomplishments programs director created fundraiser united negro college fund raised 2500 planned networking events employees held leadership roles within order eastern star responsible membership accounting event planning experience 022015 current hr employee relations specialist company name city state conducted investigations resolutions workplace issuesinquiries field employees management served partner managers employees ensuring application company policies procedures created conducted training hourly salaried employees support performance management process employees partnered equifax unemployment cost control research respond unemployment claims 022014 022015 store operations associate company name city state monitored inventory control processed physical counts merchandise organized secured inventory including cellular devices accessories responsible shipping receiving inventory investigated resolved inventory discrepancies merchandising assist floor sets create service desk tickets defective equipment processed customer tradeins returns cellular devices accessories provided general customer service process account payments assist account holders 012001 012013 clericalstaff associate iv company name city state 021753 verified updated business caption listings database common suite system using setup forms received directory marketing unit group review directory listing report detail confirm accuracy data correct discrepancies written order requests database system interpret verify analyze input listings advertising orders input payroll provided payroll administrative support employees execute directory specific reports prepare white pages business section final printing shipping external customers conducted training sessions new hires writing service orders via netmeeting webbased classroom setting created learning materials including policy procedure manuals utilized company wide education bachelor science network information technology administration eastern michigan university city state network information technology administration mba management davenport university city state currently enrolled skills critical thinking conflict resolution leadership integrity customer service human resource training microsoft office suite volunteer associations order eastern star unity love miriam 66 worthy matron secretary treasurer served leadership treasurer secretarial roles within organization chaired cochaired fundraising events support charitable causes att community network michigan chapter assistant programs director organized fundraisers support united negro college fund program raised 2500 support annual scholarship funds local students metro detroit visitors bureau served hospitality assist visitors guidance direction answer questions pertaining local area | HR |
operations finance director summary skilled financial professional twenty years financial services industry fifteen years practical management experiencehighly detailoriented organized areas expertise include conflict management customer service marketing client interface advanced training risk assessments management controls audit planning highlights customer service schedule management project management strategic financial planning expert mergers acquisitions knowledge negotiations risk mitigation exceptional customer service skills microsoft office proficiency proficient concur workday kronos excel spreadsheetssql sox doj audit experience cost reduction containment staff leadership development superior organization skills accomplishments reduced capital spending 35 per year leader crossfunctional trading floor teams san francisco new york head business continuity nysesf nyseny recognized achieving flawless audit scores nyse regulation securities exchange commission finra authored published trading floor rule filings nyse sf nyseamex 20082013 launched amex trading floorny 20082009 hired trading floor staff authored trading floor employee procedures manuals company policies nysesf nyseamex charge streamlining staffing levels three mergers 20052010 started nyse annual community volunteer program 2010 experience operations finance director jan 2016 current company name city state planned executed operational audits various business areas using riskbased audit methodology created executive analysis reports highlighting business issues potential risks profit opportunities developed implemented efficient accounting financial operational systems generated new accounts implementing effective networking content marketing strategies reviewed new customer orders requests manually entered data systematically prepared documents assembled financial statements independent auditors nto centralized database managing director head trading floor operations feb 2009 oct 2015 company name city supervised managed daily operational trading floor activities trading floor staff trading floor broker operations san francisco trading floor worked finra floor staff enforce trading floor rules responsible enforcement trading floor rules regulation open outcry trading developed strategy internal external regulatory examinations collaborated internal external audit market compliance created organizational flow charts career path reports evaluate employee compensation information designed employee performance evaluation process merit program wrote employee company policies procedures trading floor increased employee base meet changing staffing needs implemented innovative employee incentive training program handled exchange customer error account san francisco sr director options trading services operations oct 2007 feb 2009 company name city state stationed new york launch merger nyse american stock exchange implemented authored company policies procedures trading floor recruited interviewed 70 applicants per one year period reviewed federal state laws confirm enforce company compliance wrote employee performance evaluation reviews recommended merit increases implemented employee bonus program maintained departments procedures written documentation nyse sf nyse amex ny director manager options trading services may 1992 oct 2007 company name city managed trading floor staff trading floor procedures oversaw facilities maintenance entire options department developed managed quarterly operating budgets entire san francisco trading floor options department analyzed employmentrelated data prepared required reports collected analyzed data evaluate operational issues make process improvement recommendationscommunicated duties compensation benefits working conditions potential candidates defined strategy business plans entire sfoptions trading floor rolled new front end proprietary software trading firms traded customer orders fast paced openoutcry environment oversaw scheduling daytoday activities assigned trading pit education associate arts history diablo valley college city state usa pursued ba finance economics spanish los medanos collage city state usa languages spanish fluent readingwritingprofessional level certifications certified trading floor broker certificate nysereg mbci member business continuity institute 20092015 computer information systems certificateproject managementdvc spanish foreign language certificatelmc published regulatory bulletins nysearca equities 20102013 sec rules 600647e skills benefits budgets business planning monthly quarterly billing flow charts conflict resolution database documentation hiring hr generalist inventory control legal research microsoft office sql operations management | FINANCE |
sales summary extremely loyal ambitious hard working individual looking leverage high level customer service skills excel professional sales environment experience sales january 2014 company name state care wear uniforms 2014 ·replenish product bins product racks loadunload vans various hospitals set retail type stores said various hospitals inform customers new product assist customers purchases receiving preparing product maintaining grocery floor displays selling product support regional grocery standards providing courteous friendly efficient customer service ·give every customer immediate undivided attention surprise delight customers consistent delicious food ensure fresh appealing display keeping cases shelves clean well stocked frontfacing checking codes rotating removing outofdate products maintain accurate department signage pricing stock clean grocery shelves bulk bins frozen dairy case keep grocery department clean sweep floors maintain sweep logs assist sampling program keeping sample areas full clean appealing follow comply applicable health sanitation procedures adhere safe work practices operate sanitize grocery equipment safe proper manner road safety 2013 ·controls movement vehicular traffic construction projects discusses traffic routing plans type location control points superior distributes traffic control signs markers along site designated pattern directs movement traffic site using sign hand flag signals warns construction workers approaching vehicle fails heed signals prevent accident injury workers informs drivers detour routes construction sites warehouse january 2012 company name city state memorize system pavers 30 minute sales presentation ·visit potential customers homes helped design dream yards hard scape ·provided accurate designs estimates payment plans homeowners first visit rancho murieta community services district 2012 ·performs variety unskilled semiskilled labor tasks construction maintenance water distribution wastewater collection systems drainage systems roads pipelines district facilities ·works around hazardous electrical panels equipment assists operations staff needed ·reads residential commercial meters maintains simple records logs ·maintains districts open channels ditch systems january 2012 company name participates installation operation repair sewer mains appurtenances ·as needed operate light construction equipment tractors easement mowers ·working direction assist cctv assessment sanitary sewer main lines service lines using mini cam main line cameras paragon productsel dorado hills 2011 ·assembly inverters including soldering capacitors modifying boards assembling hardware hipot testing frequency setting mixing pouring epoxy pot electronics assemblies validate troubleshoot repair pumps using predefined passfail criteria ·installs inverters pump assemblies ·record completed serial numbers macola database relish burger barel dorado hills 2010 ·inspect arrange run food uptempo environment ·assist managers staff members upkeep restaurant ·interact customers ensure customer satisfaction upselling seasonal promotional items red robin 2008 ·inspect arrange run food uptempo environment ·assist managers staff members upkeep restaurant ·interact customers ensure customer satisfaction upselling seasonal promotional items courtesy clerk january 2008 company name maintained neat well organized area ·product orginization stocked new products needed ·responsibile customer satisfaction education bachelor science degree sport management 5 2010 culver stockton college city state sport management associates degree 5 2007 sacramento city community college stockon college sac city college gpa 2006 academic recognition excellencedeans listcumberland university ·cdl class b w tanker endorsement accolades ·first team second team allconference baseball culver 2006 academic recognition excellencedeans listcumberland university ·cdl class b w tanker endorsement osha forklift certified · atssa flagger certified skills assembly hardware customer satisfaction customer service database direction drivers electronics forklift macola works neat cameras pricing receiving retail routing safety selling sales soldering troubleshoot type well organized | SALES |
head chef summary contribute work ethic experience kitchen team within company fosters growth experience 012016 012016 head chef company name city state running kitchen operations menu management prepping cooking plating safety sanitation hiring termination budget control training employees communicating food venders food orders 092013 012014 kitchen manager chef company name city state running day day operations menu management prepping cooking plating maintaining health safety standards employees 022013 052013 line cook garde manger company name city state alternating stations needed sauté grill practicing fifo ensure food quality high spoilage cost low followed company recipes create dishes according customer orders maintained sanitation health safety standards work areas prepping stations next day shift downtime expediting tickets helping source local ingredients keep dishes seasonal closing kitchen 012011 012012 garde manger line cook company name city state alternating stations needed practicing fifo ensure food quality high spoilage cost low followed company recipes create dishes according customer orders maintained sanitation health safety standards work areas prepping stations next day shift downtime practicing time management ticket call helping create dishes appetizers events remaining attentive multiple dishes peak hours ensuring dishes complete timely manner high quality 012009 012009 garde manger company name city state followed company recipes create dishes according customer orders maintained sanitation health safety standards work areas significantly contributed service team creating salads appetizers desserts sauces dumplings fish fry station preparing produce remaining attentive multiple dishes peak hours ensuring dishes complete timely manner high quality 012008 012009 prep chef line cook company name city state washed cut prepared foods designated cooking operated highvolume equipment grills deep fryers griddles ovens stovetops assisted kitchen staff various tasks inventory food portioning dishwashing portioned wrapped food placed directly plates service 012007 012008 cashier clerk company name city state received processed cash check credit cards vouchers automatic debit payments issued receipts refunds credits change due customers greeted customers entering establishment handled customers concerns 012007 012007 sheet metal fabricator company name city state performed fabrication assembly soldering welding electrical isolation blueprinting refrigeration cooling systems yachts utilized hand power tools shielded metal gas metal arc welding equipment operated metal shaping straightening bending machines brakes shears 012006 012006 welder fabricator company name city state performed fabrication electrical welding mechanical painting wheel system assembly preheated work pieces prior welding bending using torches heating furnaces cut contoured beveled metal plates structural shapes dimensions specified blueprints work orders templates using powered saws hand shears chipping knives 012001 012005 allied trade noncommissioned officer charge company name city state demonstrated expertise machinist mechanic tool maker welder coordinated trained welding range safety courses ensured safety officers soldiers ensuring procedures adhered properly responsible inventory shop tools maintenance equipment education 2012 culinary arts orange coast college city state culinary arts 2009 bachelors culinary arts hospitality international cooking schools art institute city state culinary arts hospitality concepts theory safety sanitation introduction cooking purchasing product identification nutrition american regional cuisine garde manger classical european cuisine introduction pastry menu management skills blueprints budget closing cooking credit debit dimensions training employees health safety standards hiring inventory machinist mechanical mechanic next painting peak power tools purchasing quality safety soldering time management welder welding | CHEF |
consultant executive profile professional health care 40 years numerous experiences clinical nonclinical would asset organization authored numerous policies procedures technical advisor several books working paramedic nurse travel nurse ed home health manager educator consultant director regulator serving two boards directors people person developed managed teams people achieved many goals core accomplishments readylink healthcare travel nurse 2003 2005 ed contract sarah bush lincoln healthcare mattoon illinois ed nurse busy central illinois ed significant rural trauma medical services agostini associates travel nurse 2004ed contractmercy merced medical center merced california ed nurse facility serving highly noncompliant population resulting high acuity census provena covenant medical center resourceed nurse 20022004 resource nurse hospital included support services hospital departments performed difficult procedures skills throughout facility including specialized intravenous lines piccs etc specializing ed ed staff nurse st margaret mercy hospitals nursing director 20012002 oversight operations two hospitals hospital operations rotated 400 200 bed hospital high census acuity eds icus ccus nicus picus complete psychiatric facility encountered numerous unique challenges including necessity closing hospital bypass times due census andor acuity resolving conflicts adequate staffing ed nurse supervisor ed registry 1976 1998 daleys ambulancecomed transport director emseducationhuman resources national affairs 1975 2001 emtparamedic director developed respected personnel education public relations employee health departments established prestigious specialized critical care transport nurse teams grew company 150 employees 1000 peak 1000 transports per day authored numerous policy procedures company established infection control including new osha regulations developed several customer service initiatives various cqi programs using team approach board directors 15 years american ambulance association aaa board directors national registry emts porter memorial hospital ems directorinstructor 1982 1985 oversight ems systems operations education ed ems paramedic emt programs including popular unique continuing education programs oversight system operations policy procedures development cqi programs fire departments crete glenwood cornbelt fire departments intermittent 1974 2005 firefighterparamedicdiver career achievements edems consultant technical advisor several books db petit diane petit authored numerous policies procedures including regulations american ambulance association aaa board directors national registry emergency medical technicians nremt board directors excellence award walter schaefer award aaa 1999 appointed illinois department public health idph regional ems trauma advisory committees implemented successful special critical care transport nurse teams pilot project evaluating effectiveness prehospital personnel providing hbvppd vaccinations idph university chicago demonstrated effectiveness designed implemented numerous policies procedures including drug free workplace challenged successfully several times respected credentialing process hiring ems personnel even respected providers hospitals negotiated rule making medicare aaa resulting fair fee schedule increased reimbursements ambulance providers throughout nation professional experience company name january 1999 current consultant operations systems development osha regulatory issues startup ems providers hbvtb vaccinations staffing patient care company name january 2010 current assistant director nursing provided home health patients specializing infusion therapy supervision nursing staff case management company name april 2014 july 2014 travel nurse mercy home health contract supervised ancillary staff provided home health patients throughout oklahoma city region illinois department public health idph office preparedness response regional emergency medical services company name january 2005 january 2009 coordinator working regulatory environment providing oversight aspects trauma centers ems emergency department ed included site visits investigations conflict resolution licensing inspections reviewing approving aspects ems ed disaster preparedness response hospitals ems education governors state university masters health administration health administration valparaiso university 1 1988 bsn prairie state college 1 1978 state ingalls memorial hospital 1 1975 emergency medical technician publicationscontributions technical advisor several booksby db petit diane petit ambulance industry journal aaa insider jems communication human resource manual aaa medicare documentation manual aaa clinical standards manual aaa expanded scope practice manual aaa certificationscurrent past advanced cardiac life support emergency communications rn illinois national incident management system nims basic trauma life support btls pediatric advanced life support domestic preparedness certificate pediatric education prehospital professionals pepp cpr certification mti management training institute texas aaa paramedic 1975 amateur radio ham radio license padi open water scuba certification work history company name skills ambulance basic conflict resolution cpr documentation human resource management training office nursing publications radio staffing supervision systems development technician | CONSULTANT |
director operations bpo executive summary resultsfocused management professional offering 15 years progressive leadership experience transforms highpotential staff outstanding leaders demonstrate creativity savvy critical financial operational success highenergy manager successful building motivating dynamic teams cultivates company culture staff members feel comfortable voicing questions concerns well contributing new ideas drive company growth core competencies operations management staff development change management crossfunctional team management complex problem solving calm pressure computersavvy skilled negotiator experience director operations bpo 112013 042015 company name city state responsible 3 sales locations 200 employees managed team 200 professional consisted hiring training performance management strengthened client relationship client concentrix increased client revenue 22 million 3 million monthly basis surpassed revenue goals four consecutive quarters 6 basis points improvement conversion metrics improved every kpi close ratio activation per rep overall arpu led program meetings strategy overall direction daily basis revamped new comp plan reps geared sales performance increased profits developing initiating managing sales programs day day basis p l responsibility increased overall gross margin high 32 director sales 052010 112013 company name city state responsible 2 direct sales locations 500 people hiring training performance management consistently ranked 1 site every month 2010 improved every kpi metric close ratio activations arpu played instrumental role direct sales strategy every aspect compensation plans training quality overall direction revamped sales integrity team new process helped improve quality metrics hired trained new management mentor success presented sales analysis executive management regarding direct sales performance led site management staff meetings new strategy direction daily basis general manager sales operations 102005 052010 company name city state established new sales team ground hiring training performance management daily basis sales team grew 50 reps 300 site due high performance led supervisors managers daily basis implemented led increased performance developed implemented new business life cycle included planning marketing hiring training 1 sales performing site every week month year 20062010 every metric yoy improvement every metric close rate increased 19 2005 32 cr 2010 led sales team day day basis high energy employee engagement traveled extensively call centers 2009 initiate performance model launch new direct sales sites phoenix az provided timely feedback executive management regarding direct sales performance responsible p l 300 sales rep site sales supervisor 112003 102005 company name city state led team 14 ob sales reps motivated trained developed held sales reps accountable daily basis sales goals ran different department contests increase motivation sales performance handled sales reps reviews annual basis trained developed reps call monitoring one one meetings successfully promoted 5 team members supervisor role let outbound sales department sales performance daily weekly basis education training business management 2001 bergen community college city state usa skills business management conversion client customer satisfaction customer services customer service experience direct sales direction executive management focus forms hiring languages director marketing meetings works enterprise network performance management quality real time recruiting sales sales analysis spanish strategy | BPO |
trip coordinator accomplishments developing new processes captures procurement minimize work flow time departments maintaining competitive cost structure restructuring response changing market acquisitions changed nonmanager financial technician position manager operational finance position included managing two departments budgets day day operating procurement delivered results erasing 13 million expenses along innovative ways cut cost ongoing basis professional summary skills executive summary financial analyst extensive experience aspects corporate expenses exceptional coaching mentoring leading departments support operating budgets procedures development financial forecasts guidelines models operational cost core qualifactions financial accounting procedures corporate finance reporting presentations cost control procurement pricing analysis budget development management sourcing strategies development performance optimization process management effective communication relationship management document reporting advanced microsoft products reporting presenting work history 012018 042018 trip coordinator company name – city state scheduled aircraft coordinate flight crew accomplish charter requests resolve operational failures customers owners flight crews interpret current weather weather forecasts provided faa familiarity faraim part 135 rules regulations utilize fosnt microsoft word excel outlook responsible improving simplifying operational procedures sales operations 012002 122012 manager company name – city state accountable 2 departments operating budget including developing annual operating plan expense forecasts executive management reporting responsibilities include negotiating competitive rates purchasing monitoring enforcing contracts compliance report executive management manage staff 2 direct reports manager operational finance compile analyze financial information department heads managing invoice approval reconciliation billing compliance 25000 invoices per year develop integrated revenueexpense analyses projections reports presentations create analyze monthly quarterly annual reports accuracy create key performance metrics finance executive management report presented weekly management lead several financialoperational projects included turning aircraft air ambulance relocating company increase profits identify patterns subsequent spending activities help optimize purchasing strategies maintained 2 departments budgets airline flight department perform financial forecasting reconciliation internal accounts chain vendors handle complex highlevel financial analysis cost domestically internationally present discuss analysis upper management along goals managed business relationships suppliers service providers contract providers industry experts develop annual operating plan provide monthly expense forecast identify patterns demand subsequent spending activities help optimize purchasing strategies negotiate purchase agreements longterm strategic plan supplier necessary commodity thereby allowing company leveraged position terms margin enhancement determine degree riskliability contract compliancenoncompliance based upon annual spend vendors suppliers lead operational changes communication entire company management two fleet lear 35s passenger operations quoting reporting profits reconciliation expenses related operations education 052009 masters business administration financial leadership franklin university city state financial leadership 122007 bachelor degree science financial management franklin university city state science financial management 122007 bachelor degree science business administration franklin university city state science business administration skills ambulance balance billing budget development management budgets budget bi coaching competitive contracts corporate finance cost control executive management expense reporting finance financial financial accounting financial analysis analyze financial information financial analyst financial forecasting financial forecasts managing mentoring microsoft products excel outlook nt microsoft word month end close negotiating optimization presenting presentations pricing pricing analysis process management procurement profit purchasing relationship management reporting sales scheduling sourcing strategies strategic annual reports | AVIATION |
associate director business development summary persuasive business development professional successful establishing maintaining key partnerships corporate decision makers offering 12 years successful corporate business development operations experience topperformer entrepreneurial vision leadership skills drive business expansion proven skills driving results product development project management account management problem solving successful leading large scale commercialization new platform innovation initiatives highly visible capital projects recognized leading teams exceed results fast paced high growth business environments committed healthy eating healthy living healthy planet bilingual highlights business development cross functional leadership new product commercialization effective negotiator manufacturing processes change management operations management build dynamic teams marketing strategy innovation diversity mentoring accomplishments recognized leading teams exceed results fast paced high growth business environments granted values action award outstanding leadership role granted values actions award leading flawless execution kraft foods coffee bean brilliance award 2015 kraft foods president choice award 2013 experience associate director business development 122012 current company name city state lincoln led commercialization effort largest platform innovation program largest strategic partnership history kraft foods 25mm capital investment multi countries y1 combined gr 300mm avatar responsible leading team engagement includes establishing strategic team meetings review project time lines cost regularly project team facilitate creation mitigationcontingency plans manage communication senior leadership manufacturing facilities operations supervisor 012012 122012 company name city state coled largest new product initiative history kraft foods delivered 140mm gr y1 spear headed first moment truth shopper relevancy creating store merchandising program designing delivering sales materials shelf set recommendations top 5 customers developed imc creating consumer response plan social media direct consumer crm developed full recommendation direct consumer launch strategy timing resources created pre post launch performance pricing trackers managed business analytics quarterly forecast annual contract consumption report budget two brands combined gr 150mm created first instant yuban instore merchandising program resulted 22mm incremental lead coffee category crossfunctional teams development implementation broad project portfolio 46 programs included new product development packaging structure graphics changes productivity initiatives instore merchandising programs delivered projects within specified cost time quality parameters facilitated definition project scopes goals tasks people resources cost requirements assisted resolution conflicts within kraft functional teams kraft business partners led package change commercialization new instant coffee plastic jar granted values action award outstanding leadership role department leader responsible operations pl accountable meeting safety quality productivity maintenance financial goals02mm favorable ob profitable line coffee sector plastic bottle yield less 00001 equipment productivity 98 implemented second largest packaging change restructure time within budget leading departments conversion making operation depalletizerwarehouse operation developed safety quality warehouse management operations procedures training program reduced crewing 19 employees 12 developed departments coordinator position empower work force enter leadership roles created led culture selfdirected employees towards enhanced results equalization training across department introduced warehouse management fifo lean culture granted values actions award leading flawless execution supervised 30 union employees vacuum packaging departments responsible 5 production lines maintenance activities accountable meeting production quality safety requirements utilized computer tools mes sap kpis identify track address equipment downtime improve oee overall equipment efficiency reduced product rework packaging waste 32 successfully implemented companyredesign initiative cross training employees resolving developed cbt computer based training presentations monthly safety training 300 successfully worked labor relations issues resulted favorable decisions january 2002 estimated utilization resources calculated lead time assuring high quality low ranked top performer surpassing commercialization expectations largest partnership crewing issues reducing labor costs led qcms department initiative served internal auditor created implemented operational administrative training new supervisors department developed guidelines future training processes employees plant company saving 100m bv associates inc january 2000 project engineer jacksonville fl participated identification planning execution design projects cost summarized final project reports using fdot federal department transportation city standards quality specifications applied engineering computer applications micro station autocad integrated marketing campaign 012012 012012 company name 2012 mh yuban instant coffee customerspecific action plan across top 10 retailers led execution instant yuban blend reformulation targeting hispanics consumer fill gap west region created yuban 2012 integrated marketing campaign brief collaboration agency incorporating new consumer learnings develop new svc target include hispanics imc drove realization across brand new business opportunity additional responsibilities included major packaging redesign downsizing initiative development commercialization new promotional items consumer promotions tactics shelf banners fsis instore display sales support education master business administration essentials financial management london university north florida coggin school business city state us university north florida coggin school business master business administration jacksonville florida essentials financial management london england may 2008 sun yan set university city cn global branding strategy sun yan set university beijing china may 2007 bachelor science production engineering continuous improvement management eafit university eafit university bachelor science production engineering continuous improvement management medellin colombia professional recognitions kraft foods coffee bean brilliance award 2015 history kraft foods y1 gr 188mm 2014 hace leadership academy kraft foods delegate hace leadership academy 2014 certifications cbt targeted selection certified interviewer ola organization latinos kft certified recruiter anthony robbins life wealth mastery university graduate president kraft foods latino council kft beverages green belt lean six sigma color analyst fashion institute technology nyc languages fluent english spanish affiliations created yuban integrated marketing campaign brief collaboration agency presentations developed cbt computer based training presentations monthly safety training 300 skills packaging accountable maintenance operations training associate autocad cbt computer based training engineer fdot machine safety mes project engineer safety training sap vacuum award budget fifo selfdirected warehouse management merchandising business development mitigation sales new product development product development transmissions sales ibm svc integrated marketing campaign marketing marketing campaign promotional sales support svc crm customer relationship management pricing jar account management change management exceed leadership skills manufacturing processes marketing strategy mentoring new products operations management problem solving project management recruiter six sigma sixsigma financial management branding continuous improvement | BUSINESS-DEVELOPMENT |
interior designer summary talented designer retail merchandiser skilled using product placement creating uniquely inspiring displays collaborates company headquarters sales managers create product display solutions boost sales revenue highlights store layout design interactive displays common store planning autocad store communication store maintenance graphic displays working remotely accomplishments selected national brand building campaign responsible planning implementing producing makeover videos marketing content experience interior designer 082013 current company name city state interior design specialist ikea sunrise store supported growth development leader local market research project designed unique centrally planned displays created inspiring homes rooms showcase products function boost sales worked vitality motivate people visit store frequently worked promote ikea leaders life home remodeled employee resource center promote better everyday life work national marketing campaign ikea home tour 122013 122014 company name city state interior designer host video producer video editor ikea home tour marketing campaign pioneered unique marketing project various markets us supporting crew various skills little direct supervision planning implementing inhome makeover projects distributing marketing content social media creating brand specific communication speaker promoter live air marketing events contributed positive roi project visual merchandiser 012011 082013 company name city state planned implemented maintained store layouts support commercial priorities adapted implemented centrally planned display areas throughout commercial calendar strategically merchandised product displays maximize sales created inspirational clear brand communication within store showroom shopping areas adapted plans fly account architectural discrepancies distinguished key contributor assignment orlando store marketplace remodel freelance designer 072007 012011 company name city state residential interior design specialized layouts finishes maximized design small space living organized coordinated contractors installers fine art consultation interior designer sales 072008 072009 company name city state interior designer sales specialist custom modern contemporary furniture store selected highend furnishings finishes residential commercial interior design projects developed business relationships local real estate developers coordinated remodeling projects clients contractors implemented instore sales space kartell education bachelors degree bachelor fine arts design 2007 university central florida city state united states winner juried art show hosted new america foundation associate arts graphic design 2004 broward college city state languages english native bilingual proficiency spanish native bilingual proficiency skills adobe creative suite autocad planograms | DESIGNER |
lighting designer professional summary computer savvy proficient design tools architecture electromechanical design job title continually searches new inspiration stays savvy current design trends proficient adobe indesign sketchup rhino job title whose multifaceted specialty ranges design accessories furniture lighting design motivated visual merchandising designer involved stages design product inception development production resultsoriented job title delivers cutting edge creative designs within strict time frames organized interior designer adept multitasking developing creative solutions successfully coordinates vendors manages construction teams ease skills building codes knowledge complex problem solving strong analytical ability excellent attention detail commercial interior design working drawings procedures space planning methodology design process carpentry sketching rendering digital drafting 3d rendering software proficient sketchup work history lighting designer 122013 112014 company name – city state interfaced design team members including contractors consultants fabricators architects regulatory agencies specified proper products materials project carefully reviewed contractor submittals finish materials specified proper products materials project prepared construction documents details implement design concepts originated developed creative design concepts architectural electrical designdrafter 032008 122013 company name – city state architectural electrical designdrafting successfully resolved complex technical design issues interfaced design team members including contractors consultants fabricators architects regulatory agencies carefully reviewed contractor submittals finish materials specified proper products materials project originated developed creative design concepts prepared construction documents details implement design concepts architecture intern 052007 022008 company name – city state consulted clients determine architectural preference meet overall design goals interfaced design team members including contractors consultants fabricators architects regulatory agencies carefully reviewed contractor submittals finish materials specified proper products materials project facilitated requests regarding product information installation methods product upgrade options originated developed creative design concepts prepared construction documents details implement design concepts senior electromechanical designer ceo 011990 012005 company name – city state raytheon esystems motorola cadence consulted clients determine architectural preference meet overall design goals researched industry area green building environmental design assisted clients budget considerations regarding products materials successfully resolved complex technical design issues interfaced design team members including contractors consultants fabricators architects regulatory agencies facilitated requests regarding product information installation methods product upgrade options originated developed creative design concepts prepared construction documents details implement design concepts senior electromechanical designer 021986 111989 company name – city state successfullyresolved complex technical design issues interfaced design team members including contractors consultants fabricators architects regulatory agencies specified proper products materials project originated developed creative design concepts prepared construction documents details implement design concepts designdrafter 051980 011986 company name – city state consulted clients determine architectural preference meet overall design goals successfully resolved complex technical design issues interfaced design team members including contractors consultants fabricators architects regulatory agencies specified proper products materials project originated developed creative design concepts prepared construction documents details implement design concepts education bachelor fine arts interior architecture 2013 university north carolina city interior architecture bim design graphics coursework continuing coursework sustainable design architecture coursework color theory perspective course historic conservation adaptive reuse sustainable design practices energy efficiency building envelope historic preservation sustainable design practices energy efficiencies building envelope associates applied science architecture technology wake technical community college applied science architecture technology recipient home builders association scholarship recipient merit scholarship building construction seminar bim design graphics coursework architecture coursework officer architectural club construction materials methods building codes solar technology civil engineering construction estimating project management drafting certificate electrical mechanical 1980 island drafting technical institute city state accomplishments lighting design rex hospital duke stadium press tower skills autocad cadence client documentation drafting estimating leadership team lead lighting materials meetings motorola presentations press project management | DESIGNER |
public information manager sr highlights microsoft office suite including word excel powerpoint access knowledge mac pc professional strong written verbal skills project management skills detail oriented team player research skills experience public information manager sr july 2006 current company name responsible media relations citys department watershed management dwm proactively ensure timely accurate coverage including developing press releases media alerts traffic advisories provide talking points briefings dwm commissioner deputy commissioners media interviews monitor track media coverage accuracy analysis identification potential issues crisis communication resolution generate updates departments atlantawatershedorg website dwms social media pages provide continuous information impacted stakeholders provide daily media updates mayors office communications develop strategies manage news coverage develop implement communications plans dwm drinking water wastewater construction green infrastructure projects include comprehensive public relations outreach efforts ensure effective citizen notification involvement past present projects include peoplestown flooding response southeast atlanta green infrastructure initiative including communications outreach construction awardwinning fivemillion gallon stormwater storage vault turner field first major permeable pavers project city atlanta green stormwater infrastructure task force fema floodplain maps automated meter reading program georgia techmidtown water main replacement project camp creek sewer capacity relief project citywide valves hydrants assessment location project manage public outreach activities sewer system evaluation survey sses sewer rehabilitation program provide management direction team contract public information managers public information officers write articles highlighting watershed management initiatives industry trade publications including georgia engineer plan execute press special events related construction projects community activities vendorcontractor graduate city atlantas senior manager january 2010 january 2011 company name winner 2012 h2oscars award best performance supporting role construction project role project public relations communications management assistant public relations manager special projects writer march 2005 june 2006 company name executive messaging airport general manager atlanta mayor researched information developed speeches talking points aviation general manager deputy general manager executive staff members formal presentations weekly press conferences media interviews contributing writer airports monthly online newsletter hjn news managed department aviations speakers bureau assisted coordination hartsfieldjackson airport press events managed onsite media senior public relations information specialist may 2000 march 2005 company name researched wrote edited speeches talking points transportation board members gdot senior management developed presentations created press materials including press releases fact sheets newspaper commentaries pitch letters coordinated managed speakers bureau developed participated community outreach campaigns monitored reported legislative activities georgia general assemblies media relations responsibilities including monitoring media coverage department transportation related issues worked closely media answer inquiries meet media needs accurate timely professional manner served oncall emergency department spokesperson wrote feature articles departmental publications including personnel newsletter education masters public administration troy university bachelor arts english university georgia english work history company name company name company name professional affiliations public relations society america georgia chapter candidate accreditation public relations certification black public relations society atlanta 2013 national convention planning committee junior league dekalb county public relations technology chair 20122013 public relations assistant chair 20092010 skills conferences detail oriented direction engineer special events senior management feature articles general manager letters mac materials media relations messaging access excel microsoft office suite office powerpoint word newsletter newspaper personnel presentations press press releases project management public relations publications reading research speeches team player transportation verbal skills website written writer articles | PUBLIC-RELATIONS |
receptionist veterinary technician summary dedicated focused office administrator excels prioritizing completing multiple tasks simultaneously following achieve project goals seeking role increased responsibility authority receptionist answers high volume incoming calls handling inperson inquiries clients colleagues flexible hardworking drive succeed highlights microsoft office proficiency excel spreadsheets meticulous attention detail selfdirected time management professional mature strong problem solver resourceful dedicated team player strong interpersonal skills understands grammar proofreading quickbooks expert arap medical terminology mail management selfstarter motivated dependable power point proficiency outlook proficiency internet research dedicated reputation consistently going beyond required experience receptionist veterinary technician june 2007 september 2014 company name city state scheduled surgeries routine appointments drew blood samples developed xrays managed inventory documentation ordered medical supplies animal food administered vaccines medication performed lab tests assisted surgeries euthanasias administrative specialist personal assistant may 2013 december 2013 company name city state general administrative responsibilities included coordination calendars scheduled coordinated arrangements meetings anticipated conflicts needs processed expense reports regular communications crossfunctional departments provided systems support establishing appropriate documentation tracking business processes include budget reports updating church members new songs custom computer program ccb demonstrated excellent knowledge skills specific commonly used office software eg ms office excel power point expert knowledge new song community churchs specific processes egccb kept current training upgrades created mail distribution process maintained daily basis used appropriate discretion management information managed confidential new song community churchs information professional manner balanced tasks activities productively set priorities projects conjunction pastors needs understood strategic business objectives assimilation within church including managers staff execute appropriate administrative tasks accomplish business objectives productively created maintained spreadsheets accurately track expenditures project administrative executive accountant february 2013 december 2013 company name city state provided excellent customer service clients provided assistance staff performing general office work filing scanning printing invoice processing prepared invoices billed clients initiated payment plans necessary provided constant telephone inperson email contact customers responsible managing office answered phones filed prepared monthly financial reports financial analysis etc presented quotes customers communication services accountable cash transactions balance incoming revenue daily basis managed accounts receivable accounts payable use quicken books fitness executive corporate sales representative november 2011 december 2012 company name city state engage members prospective members product sales promotions schedule preventative maintenance vendor management maintain corporate partnerships drive lifetime membership sales responsible daily currency handling ability perform cpr use aed greet assist members staff needs issues arose within club daily basis education associates degree business management 2007 harford community college city state united states emphasis business management biology emergency medical technicianbasic emergency vehicle operator cpraed certified fire science 2005 maryland fire rescue institute city state united states diploma 2004 north harford high school city state united states graduated honors presidential academic achievement award student government representative interests chiari syringomylia foundation sufferer member chiari syringnomylia foundation organization hold dear heart promoted fundraised organized charity walks gotten corporate sponsors donors well organized doctors speakers present educate subject bel air volunteer fire company member bel air volunteer fire company trained provide emergency medical care maintain composure stressful high intensity situations also taught defense yet safe driving ambulance well filing proper state documentation also served support fire stations community functions habitat humanity active participant habitat humanity helped rehabilitate restore build housing less fortunate local community learned sense community hard work dedication appreciation march dimes participant volunteer march dimes fund raised hundreds dollars babies children diabetes also walked numerous miles honor worked registration tables water booths skills arap administrative billing systems business processes cpr excellent customer service filing financial insurance inventory excel ms office outlook power point microsoft word internet research policies processes protocols quick books | FITNESS |
assistant teacher summary organized professional experience fostering cohesive student learning environment experience working students abilities uses effective efficient methods teaching focusing individual needs student highlights excellent classroom management datadriven curriculum effectively works parents differentiates instruction collaborates colleagues cprfirstaid certified sei endorsed special edu certified dual certified competent smartboard technology elected member school site council experience 092014 current assistant teacher company name city state worked cooperatively special education teachers modify curricula special education students according individual education plans applied progressive teaching principles class 9 socialemotional students taught social studies math grade 8 established enforced rules behavior procedures maintaining order received high remarks creativity classroom lesson plans instructional techniques students parents faculty 092014 062014 teacher assistant company name city state collaborated severe special education teacher order best meet academic specific needs individual students resource inclusion setting created conditions socialemotional students make academic life skill gains kept consistent communication parents address students weekly progress 092013 082014 severe special education paraprofessional company name city state worked cooperatively teachers modify curricula special education students according individual education plans supported modified curriculum general education setting order best meet needs student worked 11 severe disabilities provided 11 support job coach alternative setting assisted severe special education explicitly teaching life skills group 7 students education may 2016 master arts american international college city state moderate disabilities 512 sei endorsement 372 gpa may 2013 bachelor arts emmanuel college city state bachelor arts history concentration secondary education qualifications moderate disabilities initial license history 812 preliminary license sei endorsement severe disabilities initial license pending | TEACHER |
lead teacher professional summary seeking education coordinator position company allow fully manage curriculum development coordinate job training opportunities utilize communication organizational problem solving skills core qualifications microsoft office word outlook excel powerpoint leadership skills publisher access time management skills teaching strategies gold creative curriculum verbal communication skills cdainfants toddlers teaching skills maryland child care credential certified daycare provider classroom management basic clerical knowledge accomplishments experience 012014 072015 lead teacher company name city state consistently received positive feedback parents solved severe child behavioral issues positive constructive ways managed classes 9 students designed 200 weekly lesson plans focused age levelappropriate material administration answered multiple phone lines transferred calls corresponding departments filed patient records billed accordingly performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use plan conduct activities balanced program instruction demonstration work time provides students opportunities observe question investigate confer staff members plan schedule lessons promoting learning following approved curricula prepare materials classrooms class activities establish enforce rules behavior procedures maintaining order organize lead activities designed promote physical mental social development games arts crafts music storytelling field trips assimilate arriving children school environment greeting helping remove outerwear selecting activities interest attend professional meetings educational conferences teacher training workshops maintain improve professional competence 012008 012014 teacher company name city plan conduct activities balanced program instruction demonstration work time provides students opportunities observe question investigate confer staff members plan schedule lessons promoting learning following approved curricula prepare materials classrooms class activities establish enforce rules behavior procedures maintaining order organize lead activities designed promote physical mental social development games arts crafts music storytelling field trips assimilate arriving children school environment greeting helping remove outerwear selecting activities interest attend professional meetings educational conferences teacher training workshops maintain improve professional competence provide disabled students assistive devices supportive technology assistance accessing facilities restrooms spearheaded better together partnership program spearheaded bright horizons foundation 062007 082007 security property clerk company name city state type format proofread edit correspondence documents notes dictating machines using computers typewriters drafted meeting agendas supplied advance materials executed followup meetings team conferences answer telephones switch board direct calls take messages operate office machines photocopiers scanners facsimile machines voice mail systems personal computers 062006 082006 office automation clerk company name city state managed receptionist area including greeting visitors responding telephone inperson requests information drafted meeting agendas supplied advance materials executed followup meetings team conferences operate office machines photocopiers scanners facsimile machines voice mail systems personal computers education 2016 masters education educational leadership concordia university city state educational leadership 2011 bachelor arts sociology university maryland eastern shore princess city state sociology skills arts basic child care clerical conferences edit facsimile faxing filing goal setting instruction leadership skills lesson plans lesson planning notes materials meetings access excel microsoft office outlook powerpoint publisher word office machines photocopiers receptionist scanners scanning spreadsheets switch take messages teacher teaching telephone telephones phone time management type typewriters verbal communication skills voice mail workshops | AGRICULTURE |
finance analyst summary strategic analytical finance professional 4 years success financial reporting analysis project management skills analytical skills variance analysis complex problem solving financial modeling selfmotivated professional ms office suite interpersonal skills leadership skills accomplishments phi sigma sigma sorority california state university october 2006 june 2010 monitor event activities ensure compliance applicable rules satisfaction participants resolution problems arise coordinate services events accommodation transportation participants facilities catering signage displays special needs requirements printing event security analyzed revised worked budgets president 20072008 community service relay life american heart walk linus project phi sigma sigma foundation hold regular meetings leadership training 2 years state farm activities committee june 2012 january 2013 monitor event activities ensure compliance applicable rules satisfaction participants resolution problems arise coordinate services events accommodation transportation participants facilities catering signage displays special needs requirements printing event security analyzed revised worked budgets hold regular meetings experience finance analyst nov 2013 current company name city state executed reported variance gap analysis monitored analyzed key performance indicators kpi financial ratios tracked analyzed interpreted trends data type data analyzed pricing sales business products developed financial analysis reports presentations applying acquired financial principles analyzed businesses varying sizes determine financial impact potential investments manipulated data using pivot tables pivot charts macros evaluated returnoninvestment profitloss projections planned managed budgets excess amount created sales strategies promote advertising offerings motivate larger deals completed strategic competitive analysis assessing strengths weaknesses competitors managed trade new product releases worked effectively heavily crossfunctional fast paced environment researched resolved billing invoice problems created training manuals trade system led team training provided high level support sales representatives customers recommended changes existing methods increase accuracy efficiency roi generated distributed weekly reports lead offsite support across multiple time zones claim representative feb 2011 oct 2013 company name city state examine claims forms records determine insurance coverage investigate assess damage property review property damage estimates interview correspond claimants witnesses police relevant parties determine claim settlement denial review review police reports physical property damage determine extent liability negotiate claim settlements recommend litigation settlement negotiated analyze information gathered investigation report findings recommendations refer questionable claims investigator claims adjuster investigation settlement collect evidence support contested claims court examine titles property determine validity act company agent transactions property owners evaluate practicality repair opposed payment market value vehicle accident determine salvage value totalloss vehicle arrange damage appraised another appraiser resolve disagreement shop repair cost keep records customer interactions transactions recording details inquiries complaints comments well actions taken intern aug 2010 oct 2010 company name city state interview prospective clients obtain data financial resources needs physical condition person discuss existing coverage call policyholders deliver explain policy analyze insurance program suggest additions changes change beneficiaries seek new clients develop clientele networking find new customers generate lists prospective clients calculate premiums establish payment method contact underwriter submit forms obtain binder coverage attend meetings seminars programs learn new products services learn new skills receive technical assistance developing new accounts ensure policy requirements fulfilled including necessary medical examinations completion appropriate forms customize insurance programs suit individual customers often covering variety risks education training bachelor science business administration finance june 2010 california state university bakersfield city state business administration finance phi sigma sigma sorority skills binder clientele clients features financial forms insurance litigation marketing strategies market meetings networking police policies recording seminars settlements sigma technical assistance underwriter | FINANCE |
inside sales representative experience company name march 2012 current inside sales representative city state currently selling suite opentable products assigned territory concentration chicago minneapolis milwaukee utilize consultative approach communicate features benefits opentable products services effectively meet sales results various means coldcalling presenting company sponsored seminars following company provided leads meeting person restaurant owners networking field representatives along leveraging customer service upselling opportunities solid understanding opentable electronic reservation book competitive advantages met exceeded monthly quarterly yearly quota calendar year 2012125 2013108 2015100 proficient understanding salesforcecom crm application pipeline management promoted sales representative sales coordinator within first 6 months employment company name august 2009 february 2012 asset manager city state managed 50m portfolio real estate properties represented investors developers business owners leasing residential commercial space increased company profile existing client base networking extensively forge new alliances provide multifaceted real estate services financial reporting owner summaries 700 units mixed multifamily commercial properties developed negotiated specific project plans new builds remodels weekly property evaluations including special project coordination managed trained team 6 sales maintenance housekeeping personnel organized hosted led company sponsored events company name february 2008 may 2009 property manager city state represented preferred developers multiunit operators including university canterbury new zealand directed managed portfolio 100 units university housing residential lease negotiations rent collection financial reporting operators updated new expired documentation needed company name august 2005 february 2008 business banking specialist city state responsible managing retaining existing relationships generating new business business banking market segment crosssold bank products executed strategies calls site visits provided needs assessment customer qualification meeting followup maintain enhance expand customer relationships serviced credit noncredit financial needs existing clients personally interviewed applicants closed various types sba loans managed aspects location cultivation new deposits loans analyzed call logs sales numbers compliance targeted sales quotas education colorado state university may 2014 ba business administration management city state business administration management skills approach banking benefits book coldcalling competitive credit client clients customer service documentation features financial financial reporting managing market needs assessment negotiations networking personnel presenting project coordination project plans real estate selling sales salesforcecom crm seminars | BANKING |
senior member advocate summary obtain position corporation benefit highly adapted organizational problem solving communication skills fifteen years experienceseasoned customer service specialist background providing advice diverse customer situations accomplishments 1 member satisfaction surveys sears corporate holdings inc 420 senior member advocate 25 years service industry half management exceeded corporate target customer satisfaction nine months row experience senior member advocate aug 2013 current company name city state take service complaints store complaints service requests help members difficult situations made reasonable procedure exceptions accommodate unusual customer requests built customer loyalty placing followup calls customers reported product issues addressed customer service inquiries timely accurate fashion owner may 2007 current company name city state cooking private kitchen party planning updated menu available per request performed kitchen maintenance private facility developed maintained exceptional customer service standardsoptimized profits controlling food beverage labor costs daily basis project coordinator jan 2013 aug 2013 company name city state collaborated account managers prepare deliver performance updates quarterly business reviews addressed customer questions concerns regarding products prices availability determined cost pricing proposals bids procurement specialist jan 2012 aug 2012 company name city state supervised material flow storage global order fulfillment maintained accurate stock records schedules oversaw special orders afterhours urgent shipping jobs unloaded picked staged loaded products shipping account manager may 2011 dec 2011 company name city state manage accounts projects semiconductor field selected products specific routes according pick sheets owned team productivity metrics administrative assistant jan 2007 apr 2011 company name city state government affairs manage account orders federal goverment accounts microsoft office excel phone etiquette us postal service sensitive security clearance data entry dispatchercustomer care dispatcher jan 2008 jun 2008 company name city state verified information computer system uptodate accurate compiled statistical information special reports created monthly reports records closed terminated records completed chart audits developed created effective filing system accelerate paperwork processing customer service dispatch manager jan 2003 sep 2007 company name city state dispatch facility san marcos set routes techs helped members appts helped members difficult situations techs accounts started customer service sales rep selected efficient routes compliance delivery instructions fuel policy established longterm customer relationships prompt courteous service resolved customer complaints adjusted orders seasonal dept manager jun 1999 dec 2002 company name city state seasonal department manager seasons helped inventory scheduling management agents floor helped customers issues salesprofits education bachelors degree business managerial economics human services may 2012 university phoenix city state business managerial economics human services associate degree human services business managerial economics may 2002 ivy tech state college city state human services business managerial economics bachelors degree january 2002 culinary institute america masters degree january 2002 culinary institute america january 1995 paul harding high school languages english fluent highlights 70 wpm public speaking ability organize establish filing systems data entry administrative assistant communication skills doms applications as400 microsoft applications outlook lync connentions people soft phone etiquette customer relationship management client relations specialist conflict resolution techniques meticulous attention detail focused customer satisfaction skilled multitasker oracle ciboodle microsoft linux software proficiency deadlineoriented skills account management administrative assistant analyst microsoft applications as400 400 communication skills computer applications cooking customer relationship management customer service customer care data entry dos english filing government inventory languages materials microsoft excel excel microsoft office microsoft outlook outlook people soft presentation skills procurement public speaking sales san scheduling security clearance phone skills phone etiquette | ADVOCATE |
visual arts teacher summary art education professional driven inspire students pursue academic personal excellence strives create challenging engaging learning environment students become lifelong scholars learners highlights rated master teacher naea member taea member multimedia instruction committed cultivating student leadership excellent classroom management social media savvy traditional fine art skills 15 years experience art education lesson plan development detailoriented accomplishments january 2017led 200 adults students art installation chiang mai thailand featured local international art exhibitions judging numerous state regional art meets sbisd volunteer year 2010 mentor texas association private parochial schools state art meet director naea chapter sponsor deans list 2 semesters rated master teacher public school system group exhibitions 2014 imagoredemption juried exhibition houston tx 2014 18 hands gallery juror jay hill houston tx 2014 monumental metal works riddle gallery bryan tx 2015 8th annual cameo emerging artists exhibition baytown tx 2015 kuntsthaus artist residence exhibition salzwedel germany 2015 radar curator sally sprout williams tower houston tx 2016 holiday group exhibition samara gallery houston tx 2016 rising eyes texas prize juroranna stothart rockport center arts 2016 imagoin name juried exhibition houston tx 2016 beeville art museum juried texas artist exhibition beeville tx 2016 teaplusart juried exhibit clayhouston members houston tx 2016 jung center spirit matter juried exhibit houston tx 2017 hardy nance studios black white exhibit houston tx 2017 donum gratia juried houston tx experience visual arts teacher 022011 052014 company name city state challenged motivated students indepth lectures discussions lectured communicated effectively students diverse backgrounds inspired students translate academic interests real world taking positive actions visual arts served faculty sponsor nahs student club introduced students concepts college writing advanced art ii iii digital design visual arts teacher 082010 022011 company name city state received high remarks creativity classroom lesson plans instructional techniques students parents faculty developed implemented interesting interactive learning mediums increase student understanding course materials visual arts teacher 072009 012011 company name city state founding member christian 501c 3 organized presented weekly hours visual art handson activities designed created daily lesson plans activities visual arts teacher 022008 022009 company name city state implemented lesson plans focused age levelappropriate historical art lessons earned positive verbalwritten feedback parents regarding classroom instruction student learning success visual arts teacher 022000 022006 company name city state initiated award winning art program designed lesson plans focused age levelappropriate material developed administered corrected tests quizzes timely manner established enforced rules behavior procedures maintaining order among class 18 students founding member 501c 3 vice chairman 2010 board member 021995 022011 company name city state formulated policy drafted mission statement initiated website volunteer high school teacher architectural model builderproject manager 011981 051984 company name city state oversee construction large scale architectural models education master fine arts 2016 houston baptist university city state usa texas art education conference yearly graphic design course 2013 kansas city art institute city state usa advanced placement certificate 2006 rice university city state usa studio art bachelor science art education 1980 university wisconsin city state usa skills word processing programs photoshop mac windows proficient enthusiastic people person advanced problemsolving great organizational skills excellent classroom management classroom community involvement personal interests travelingtrips 16 different countries studying different genres art biking hiking scuba reading bible study visiting art galleries married 36 years 2 married children | ARTS |
advocare distributor executive summary experienced energetic personal trainer former collegeprofessional athlete 20 years conducting group oneonone training sessions large gyms well small fitness studios specializing strength conditioning flexibility training fitness program design advanced training metabolic testing nutrition weight management consulting formal training health fitness field business development leadership training extensive sales customer service experience core qualifications fitness assessments customeroriented understanding body fat tables bmi fitness equipment operation senior fitness programming weight management expert cpr first aid certified excellent sales skills fitness equipment expertise fitness programming specialist operations management staff development inventory control policyprogram development staff training supervision training skilled negotiator sound judgment project management performance tracking evaluation team building professional experience advocare distributor june 2012 current company name city state generated new accounts implementing effective networking content marketing strategiescontacted new existing customers discuss specific products could meet needsanswered customer questions regarding products prices availabilitygenerated new sales opportunities direct telephone selling emails asst personal trainer manager july 2009 may 2012 company name city state contributed 75 increase sales personal training department contributed operation clean friendly well maintained health club recorded training sessions maintained package rates client encouraged clients engage group fitness classes activities gym meet fitness goals carefully evaluated member needs assisted achieving personal fitness goals arrived time prepared attentive every training appointment met minimum monthly revenue service customer satisfaction goals reracked weights maintain neat organized clean club mediated club employee relations matters club fitness employees led clients groups ages personal workouts skill development training administered fitness assessments included seven point skinfold body fat measurements blood pressure treadmill tests counseled clients proper nutrition exercise habits asst managerpersonal trainer january 2006 january 2009 company name city state managed team 12 professionals surpassed revenue goals four consecutive quarters met minimum monthly revenue service customer satisfaction goals devised announced new classes distributed guest passes market club led weekly meetings review performance offer direction motivation guidance toward achieving individual facility goalsmediated club employee relations matters club fitness employees regularly trained staff fitness industry updates coached personal trainers professional conduct contributed operation clean friendly well maintained health club general manager personal trainingpersonal trainer january 2004 january 2006 company name city state earned personal trainer month award 5 consecutive months revenue earned month monitored 3000000 project budgets month mentored coached trained 8 team members recruited hired trained 4 new employees sales personal training guided clients safe exercise taking account individualized physical limitations participated club promotions recruit new members increase club sales led weekly meetings review performance offer direction motivation guidance toward achieving individual facility goals education bachelor science criminal justice 1999 south carolina state university city state coursework communications criminal law public administration coursework sociology psychology coursework juvenile justice deviance society affiliations collegiate football 4yearletterman mens collegiate basketball team 2year letterman aerobics fitness association americaafaa certificate american aerobic association internationalaaai certificate international sports medicine associationisma certificate partnerassisted stretching certificate cpr first aid certificate skills organizational skills communication skills business development problem resolution project management sales customer relations departmental operations management staff development team building team leadership team player training development administrative skills multitasked computer proficient | FITNESS |
investment banking summer analyst summary skills microsoft office public speaking proficient spanish professional experience 072015 investment banking summer analyst company name state built discounted cash flow leveraged buyout financial models obtain implied valuations tmt companies presented case study evertec payments processing company including potential opportunities senior members tmt group select transaction experience sale ascensus inc genstar capital aquiline capital partners aided creation investor presentation materials due diligence potential sale large media company sponsors groups 3 billion assisted financial modeling levered transaction prepared comparable company analysis examining precedent transactions similar opportunities potential global expansion private us based sports entertainment company created pitch presentation client meetings compiled extensive market research provided broad analysis emerging trends global sports media industries 072014 intern company name state evaluated prospective equity investments team analyzed potential asset allocation scenarios high net worth clients 072013 intern company name state generated leads potential high net worth clients corporate private level aided evaluating financial reports constructing portfolio changes education may 2016 financial accounting microeconomics macroeconomics inside hedge funds urban economics multivariable calculus creative entrepreneurship psychology economics markets management duke university city state psychology economics markets management graduated cum laude 38 deans list spring 2013 fall 2013 spring 2015 fall 2015 spring 2016 gmat score 740 fall 2014 universitat autónoma de barcelona city spain strategic behavior business cross cultural management business ethics intercultural interactions june 2012 rye country day school state 435 sat math 800 critical reading 720 writing 730 interests sigma nu fraternity philanthropy chair inaugural honor board member 2013 2016 oversaw 1000 total service hours volunteering 5500 donated local charities spearheaded inaugural cameron classic tournament cultivating longterm relationships duke university hospital monday life implemented internal accountability mechanism chapter operations face challenges president 2012 2016 encouraged college students speak openly fostered positive mental health organized fundraising events mental health workshops raised 2000 organizations combating depression autism speaks volunteer 2006 present assisted autistic children better communication skills functional independence team leader annual nypresbyterian autism walk skills calculus cash flow client clients due diligence economics equity financial financial accounting financial modeling financial reports funds investments market research materials math meetings microsoft office public speaking reading sat proficient spanish strategic additional information leadership extracurricular activities sigma nu fraternity philanthropy chair inaugural honor board member 2013 2016 oversaw 1000 total service hours volunteering 5500 donated local charities spearheaded inaugural cameron classic tournament cultivating longterm relationships duke university hospital monday life implemented internal accountability mechanism chapter operations face challenges president 2012 2016 encouraged college students speak openly fostered positive mental health organized fundraising events mental health workshops raised 2000 organizations combating depression autism speaks volunteer 2006 present assisted autistic children better communication skills functional independence team leader annual nypresbyterian autism walk interests nfl draft golf airbnb reading broad variety topics | BANKING |
process engineering technician iii accomplishments pharmacy exemptee certificate skill path mountain view ca yellow belt process excellence alza corp redwood city ca fundamentals pharmaceutical cgmps alza corp mountain view ca hazmat industrial technician certificate alza corp palo alto ca first site supervisor skill path sunnyvale ca supervising safety alza corp mountain view ca training trainer alza corp mountain view ca better communicator skill path sunnyvale ca iso 9001 alza corp redwood city ca iso 14001 alza corp menlo park ca excelling managing supervising skill path san jose ca ert membership alza corp palo alto ca professional experience january 2007 current company name responsible engineeringsupervisory position accomodate technical support poltry production industry site management including staffing ordering equipment cost analysis budget estimation stablishment computer based archive lean production program process engineering technician iii january 2005 january 2006 company name city state engineering technician processengineering arm oral products rd group alza corporation handson experience key pharmaceutical unit operations including milling blending fluid bed granulation aqueous solventbased coating laser drilling drying participated product development activities including scaleup experiments manufacturing clinical registration stability supplies participated early formulation development studies well late stage large scale prevalidation lots participated manufacturing clinical batches strict cgmp compliance performed related tasks including ordering materials settingup equipment preparing completing documentation training operators performed process characterization testing limited data analysis presentation authored multiple technical protocols reports completed experimental clinical batches commercial manufacturing facility vacaville part satellite rd group assignments involved direct communication cooperation quality assurance formulation analytical pilot plant manufacturing groups process engineer manufacturing staff january 2001 january 2005 company name city state assisted process development commercial manufacturing transdermal products utilized existing modified equipment mixing coating laminating pouching revised manufacturing related documentation standard operational procedures sops work instructions wi production lead process operator june 1999 october 1999 supervised manufacturing group operated various equipment producing transdermal contraceptive products compliance cgmp regulations participated process development process excellence projects operated multicoaterdryer lamination machines various line speed temperature air flows tasks assigned included general trouble shooting training associates equipment operation proper documentation strict adherence cgmp compliance managed shift production planning time management participated process improvement waste reduction projects resulting increasing production 5 production lot participated deviation root cause analysis technical support participated process qualification pq process validation pv following related protocols participated green belt projects including waste reduction reduction production lot turnaround time time reduction oil natural gas research institute worked drilling production platforms assignments included analyzing sedimentary layers shallow coring determination geological chemical structure layers providing technical reports laboratory results worked exploratory drilling site located mountainous region northern anatolia analyzing wastewater handling hazardous material providing graphs related charts skills biology budget charts oral cost analysis data analysis documentation equipment operation experiments graphs laser materials natural gas oil pq process development process development processengineering process improvement product development producing protocols quality assurance research staffing supervisory technical support technician time management trouble shooting validation waste reduction education training bachelor science petrochemical natural gas engineering 1999 istanbul technical university turkey petrochemical natural gas engineering shore drilling production submersible mobil platforms various courses biology medical science towards degree medicine 1994 bosforous university city turkey | ENGINEERING |
business development consultant summary experienced life science sales marketing specialist track record growing customer base maximizing sales motivated ambitious ability increase business opportunities dynamic marketing strategies effective communication able use analytical skills industry knowledge develop innovative strategies success skills business development account management competitive analysis prospectingcold calling knowledge drug development cycle sales marketing strategizing market research analysis marketing management event planning clevel presentations rfprfibid preparation public relations experience business development consultant mar 2018 current company name city state sgw pharma marketing b2b life science marketing agency focused connecting drug development companies target audiences development partners investors service providers etc developing managing integrated full circle marketing programs oversaw business client vendor negotiations effectively directed internal marketing communications sales support staff improved marketing plans sales strategies customer relations maximize business development leveraged industry trends client markets shape valueadded solutions approaches key audiences streamlined operational efficiencies developed sales tracking reports planning executive team maintained strong understanding competitors offerings presence across globe account executive oct 2017 feb 2018 company name city state american laboratory trading provides asset management services highquality refurbished laboratoryequipment clients life science academia industry promoted business growth nc maximizing existing client relationships identifying new business opportunities cold calling networking marketing prospective database leads completed daily outbound calls 50 calls per day discovered new opportunities grow expand inventory products product acquisition successfully increased monthly sales revenue 75 month kept detailed records daily activities client relations salesforcecom southeast sales executive apr 2016 sep 2017 company name city state sgs life science services global leader rd quality control testing services pharmaceutical medical device biopharmaceutical industries prospected conducted 45 facetoface sales calls per month business executives directors throughout assigned territory successfully acquired average 15 new customers per month achieving 108 total revenue target 2016 represented company focused industry trade show andor networking events attended monthly sales meetings quarterly sales training manager business development feb 2013 apr 2016 company name city state advantar labs part eurofins gmp contract laboratory specializing small large molecule drug development programs secured new business building strong client relationships cultivating deep understanding sponsor needs initiated two key partnerships resulted 47 revenue growth successfully developed planned relationship cultivating events promote growth resulting expansion clientele base 35 developed innovative targeted marketing strategies support overall branding objectives played key role addition launch new service offerings maintained uptodate knowledge industry target accounts competitive landscape account manager sep 2011 feb 2013 company name city state cirrus pharmaceuticals recipharm contract product development company assisting biotechnology pharmaceutical companies dosage form development projects specifically inhaled dose products developed strategies drive partnering 8 new clients 2012 grew underdeveloped territory existing contacts leads represented company professional trade shows conferences subject matter expert held information sessions made presentations win new business identified grew adjacent untapped market able secure new business within 4 months starting role served liaison customer cirrus project management team scientific leaders executive management allow seamless project initiation sales consultant apr 2011 sep 2011 company name city state tarheel media solutions provides marketing advertising solutions small businesses north carolina established new customer accounts perseverance dedicated cold calling exceptional service demonstrated products show potential customers benefitadvantages encourage purchases researched customized service proposals clients consistently met exceeded sales goals 20 fundraising marketing intern oct 2010 mar 2011 company name city state muscular dystrophy association nonprofit health agency dedicated curing muscular dystrophy als related diseases funding worldwide research supported fundraising director organization management activities associated community fundraising events cultivated relationships community leaders businesses local citizens effort draw attention mda add new donorsvolunteers gathered analyzed cultural educational social demographic data community guide local program development education training bachelor science chemistry 2009 university north carolina wilmington city state united states minor spanish gpa 345 skills proficient salesforce oracle act sharpspring microsoft office mailchimp pardot yammer google chrome skype business goto meeting linkedin twitter marketing automation software lead generation software crm systems concepts applications chemistry contract research analytical lab equipment | BUSINESS-DEVELOPMENT |
director information technology analytics summary accomplished senior manager 15 years experience leading complex projects managing resources optimize enterprise technology support business objectives committed quality service excellence aptitude launching new technology platforms subject matter expert information security risk management excellent communicator adept identifying business needs bridging gap functional groups technology foster targeted innovative solutions highlights osplatforms microsoft windows server 20082012 exchange 2010 iis active directory dns networking cisco lanwan asaswitching tcpip vpn voip sip mpls vnc vlan segregation hardware sanfiber technology enterprise servers switches routers workstations laptops mobile devices ipadiphoneblackberry telephony systems cisco cucm tools jira veritas netbackup backup exec pcanywhere symantec antivirus ghost sharepoint visio microsoft office suite experience director information technology analytics january 2005 current company name city state marketleading global credit asset management firm 4 billion aum 120 employees worldwide directed firms wordwide information technology strategy established instituted policies procedures technology mitigate corporate security risk position zais sarbanesoxley act compliance identified process improvement opportunities recommended solutions budget requirements management committee managed team 6 resources responsible technology management support operations encompassing aspects infrastructure including workstations server platforms ip telephony l3 network infrastructure network security disaster recovery storage area networks videoconferencing directed project teams lifecycle phases handling technical escalation events evaluated deployed dlp solution chairman firms cybersecurity committee responsible advancing firms security posture selected accomplishments developed led technology strategy firm supports strong business alignments increases profitability provides sound flexible reliable foundation future enabled revenue growth leading timely deployment highperformance virtual computing environment support new models created internal development teams created incident response policies procedures rooted firmly nist framework developed lead breach rehearsal scenarios executive roundtable tests technical response team practices designed data governance classification policies particularly regards personally identifiable information pii evaluated deployed data loss prevention system symantec created escalation procedures comply firms data governance policy managed security vendor relationships contract negotiation lifecycle service level agreement reviews developed associates fullest potential providing challenging opportunities enhanced associates career growth recruited developed appropriate talent pool insure adequate bench strength succession planning managed logistics procurement deployment infrastructure dallas baton rouge shanghai dublin london singapore tokyo locations inclusive establishing sustainable model support established viable disaster recovery strategy physical virtual solution liaison business units generate firms business continuity plan spearheaded analog voip conversion zais ipt video infrastructures cisco cucm environment transformed support organizational interaction practices fostering strong collaborative work environment developing robust help desk systems processes improved trouble ticket initiation visibility led firms cybersecurity enhancement effort managing design implementation maintenance advanced threat protection system next generation firewalls mobile computing security developed firms cybersecurity policy incident response team firmly rooted nist framework responded audit requests potential current investors met discuss finding guided due diligence process responded external auditors lead remediation efforts needed reported audits executive board fostered culture security awareness firm obtaining executive level support cybersecurity initiatives enabling acceptance security measures user education information technology manager january 2002 january 2005 company name city state manufacturing firm 100 year history 170 employees directed hardware software configuration installation troubleshooting support activities oversaw administration network infrastructure business systems cabling circuits telecommunications platforms established managed relationships technology vendors service providers monitored tracked call volumes service requests performance metrics led work order documentation change request management selected accomplishments designed led windows 2003 migration team administered cisco multivlan layer 3 switched lanwan designed administered cisco vpn solution led procurement configuration administration infrastructure projects engineered deployed microsoft exchange 2003 solution including web accessspam protectionsecurity planned implemented enterprise resource planning project responsible disaster recovery planexecution supervised staff coordinated consultants systems administrator january 2000 january 2002 company name city state consulting firm providing portal technology enterprise customers administered supported 250 client node windows nt environment planned configured administered upgrade windows nt windows 2000 maintained dns wins dhcp multisite environment maintained 85 node development server environment engineered deployed system management server 20 infrastructure designed workstation server imaging system using symantec ghost performed daily network monitoring tasks including backups veritas log checks datasystems administrator january 1998 january 2000 company name state global provider information technology products services 3 billion revenue oversee modify daily download data several distributors uploaded data appropriate sql databases maintained perform hardwaresoftware upgrades windows ftp servers education bachelor science psychologyhistory 1998 rutgers university city state psychologyhistory skills active directory antivirus asset management backup exec budget business systems cabling cisco competitive hardware consulting contract negotiation conversion credit client databases dhcp disaster recovery documentation dns due diligence enterprise resource planning firewalls ftp ghost help desk iis imaging information technology ip support lan laptops team leadership logistics loss prevention managing market mentoring access exchange microsoft exchange 2003 microsoft office suite sharepoint microsoft windows windows windows 2000 windows nt word migration enterprise network security network networking networks next os organizational pcanywhere policies problem resolution processes process improvement procurement project management proposal development requirements analysis routers san sarbanesoxley servers service level agreement sound sql strategy strategic planning switches symantec tcpip telecommunications telephony troubleshooting upgrades upgrade veritas veritas netbackup video vpn visio voip wan | INFORMATION-TECHNOLOGY |
digital media buyer professional summary versatile digital marketer bringing highlights pay per click ppc google adwords google analytics content marketing social media marketing facebook linkedin instagram roi reports ms office excel word powerpoint outlook ppc bid management lead generation mobile marketing video marketing sproutsocial hootsuite marin software drupal wordpress html optimizely landing page management ab testing multivariate testing content writing blogging experience company name city state digital media buyer 032016 current oversees comanages ppc campaigns across multiple search engine platforms three beauty school directory websites creates implements manages organic social profiles paid social campaigns facebook instagram twitter pinterest etc strategies beauty school directory websites organizes creates monthly blog photo content social profiles blog site partners creative director create original content promote new brand across social platforms successfully increased brand awareness instagram increased follower growth 400 within first month managing social account attends online local marketing seminars actively keep industry changes trends company name city state digital media buyer 112014 032016 managed 10 different education clients paid social media paid search accounts across multiple platforms effectively budgeted managed 500000 per month client money implement throughout search social campaigns consistently hit client lead goals cpi goals month clients given budget created delivered paid social paid search strategy performance reports clients senior management communicated directly client services team clients regarding account management performance company name city state sales associate 062014 102015 created managed social media accounts across multiple platforms helped increase brand awareness advertised product promotions current customers education bachelor arts communication business university missouri city state communication business skills account management photo budget content cpi creative director client clients drupal senior management html internet marketing managing marketing excel money msoffice outlook powerpoint word page seminars strategy websites content writing | DIGITAL-MEDIA |
finance manager summary ability communicate effectively customers management staff establish rapport clients diverse socioeconomic ethnic backgrounds ability deal crisis calm professional manner highlights team leadership accomplished relationship selling friendly cheerful approachable proven sales track record goaloriented exceptional time management adept closing sales sales management experience finance manager 012013 032016 company name city state lasco ford lead finance manager responsibilities numerous primary responsibility represent dealership abide legal ethical guidelines set forth federal law aslo present available products 100 purchasing customers 100 timei explain benefits unique available product responsible gathering appropriate documentation required lending institution individual customer ensure cits funded within set guidelines dealership build lasting ethical relationships buyers organizational representatives professionally trained menu selling gerry gould aagi also part additional finance manager formats finance showroom new car sales al serra buickgmc assisted customers new vehicle purchaselease excellent counseling product knowledge maintained customer survey index csi 100 40 buick cadillac chevrolet gmc divisions along 40 customer csi also current general motors training available complete gm 20122013 product lineup complete working knowledge general motors programs needed maximize customer rebate offers well ability construct deals maximize profits dealership 2nd entire dealership f penetration 1050 percopy answered customers questions regarding products prices availabilityemphasized product features based analysis customers needsmaintained friendly professional customer interactions assistant sales managersales 012007 012009 company name city state lafontaine auto group assisted customers purchaselease new preowned vehicle maintaining knowledge current purchaselease options offered manufacture maintained best product knowledge entire product line also assisted newused car manager daily activities departments include lot inventory management deal structure closing held certifications sales associates completed courses available lead management commercial vehicle sales leaf vehicle sales leader product knowledge training newused sales consultant general rv assisted customers purchase perfect recreational vehicle family extreme product knowledge required due multiple line inventory floor plan availability consistently top 10 sales force volume gross production assistant used car managersales 012000 012005 company name city state bill fox chevrolet assisted customers vehicle purchaselease excellent counseling product knowledge also assisted used car manager daily activities used car department consistently awarded legion leaders award general motors ongoing excellent csi marks product training used car manager 011998 012000 company name city state used car manager expressway ford managed used car inventory include appraisals auction purchases sales wholesale deal desking ongoing sales training daily responsibilities used car manager management gross per unit improved less 800 per copy 2000 per copy trained sales staff though greater knowledge sales process entire product line also income substantially increased implementation management processes procedures recognized ford motor companys regional sales director acknowledgment dealerships stunning success general sales manager 011996 011998 company name city state responsible inventory locations total approximately 200 units also maintained daily functions store personnel scheduling deal desking finance submissions advertising print media form floor plan management much management owners able open second location due increase gross perunit profit also implemented many policy procedures enhance capabilities stores performance salesassistant used car manager 011991 011996 company name city state newused car sales professional assistant used car manager albert chevrolet assisted customers vehicle purchaselease needs excellent counseling continued knowledge current rebate availability well product knowledge ensure customers best selection vehicle also assisted used car manager daily activities used car department awarded legion leaders general motors volume sales high customer satisfaction completion general motors product knowledge training sales training material munitions systems specialist 011985 011988 company name city state munition systems specialist assembled disassembled maintained nonnuclear tactical weaponry education medical engineering business management 2 yrs baker college professional meetings aagi finance management course several motivational skill building seminars workshops city state interests legion leaders nissan certified united states air force honorable discharge united states air force activities always include family like camp cannoe hunt plan great vacations additional information honors activities legion leaders nissan certified united states air force honorablele discharge theunited states air force activities always include family like camp cannoe hunt plan great vacations skills advertising benefits business management 2 closing consultant counseling customer relations customer satisfaction documentation finance floor plan forth gmc inventory management inventory law legal director meetings 2000 personnel problem solving processes purchasing selling sales sales training scheduling seminars phone skills unique workshops | FINANCE |
business development representative summary dedicated business development representative detailoriented selfstarter congenial salesperson excelled closing percentages background inside sales customer service skills fca kain automotive training 3 steps digital success chrysler certified employee crm training highlights seasoned conflict resolution strong organizational skills energetic work attitude adaptive team player telephone inquiries specialist multiline phone talent exceptional communication skills excellent time management leadership abilities quick learner experience company name city state business development representative 072016 102016 answered customers questions regarding products prices availability emphasized product features based analysis customers needs responded customer inquiries timely manner shared product knowledge customers making personal recommendations maintained friendly professional customer interactions company name city state internet social media manager 122015 072016 answer customers questions products prices availability product uses credit terms recommend products customers based customers needs interests consult clients sales contract signings resolve problems provide ongoing support create publish gravitating posts various social media forums facebook twitter instagram etc respond promptly reviews regarding company compose send compelling email blasts weekly generate business conduct weekly meetings discussing current sales percentages business development department update information company website frequently company name city state manager 102014 042015 trained new employees brought restaurant standards finished tasks timely manner oversaw customer complaints assist problem correctly best benefit customer store company name city state server lead bartender 042012 072015 provided excellent customer service worked closely servers kitchen staff ensure restaurant runs efficiently | BUSINESS-DEVELOPMENT |
packaging buyerresearch development lead summary seeking full time position operations purchasing inventory control logistics andor inside sales management highlights operations training development managementproblem solving customer serviceteam building human resourceseduphoria supply chainprocurementplanning distributionlogisticsshipping purchasingsaprigid packaging inventory controlwarehouse research developmentmarketing ceridianiemployeepaychex dejafacetwin apar experience 012013 current packaging buyerresearch development lead company name maintains purchase orders vendor acknowledgements updates vendor weekly open order reports accurate etas sap requests component skus itemsetupgroup procurement dept updates pir source list information costs lead times specifications moqs etc per supplier maintaining master vendor agreements insurance updates back order reports upper management review weekly preserves new existing artwork compliance purposes runs zbar report weekly following suppliers regard demand production planning changes schedules outbound inbound shipments suppliers assists truck requests informationnotes sap shipment mails tracks packagesshipments sent vendors working projects packaging lead research development team new projects licensing agreements potential existing clients assists following resolving arap issues accounting dept sustains follows packaging iso standards compliance upholds intricate position consultants fsi acquisition farouk wings plastics bottle manufacturer corresponds accordingly integration process consultants packaging projects rd inquiries fsis sister companies beauty elite group blow pro attends trade show opportunities effort build knowledge upcoming trends new technologies packaging development meets current potential suppliers business development works closely marketing fsi ceo wet line development timelines liaison andor consultant marketing customer service qa purchasing production compliance maintenance lab etc effort make sure necessary precautions steps taken prior starting new projects special packaging needs writes develops new procedural protocols sops within company effort streamline processes always need change order smooth transitions cohesiveness something new introduced company assists planning timeline development launch new products assist writing marketing product development plans 012009 012013 english language arts teacher company name initiated facilitated moderated classroom discussions evaluated graded students class work assignments papers prepared course materials syllabi homework assignments handouts maintained student attendance records grades required records planned evaluated revised curricula methods instruction compiled administered graded examinations maintained regularly scheduled conference period order assist studentsparents kept abreast developments field reading current literature talking colleagues participating professional conferences selected obtained materials supplies textbooks collaborated colleagues address teaching research issues served academic administrative committees dealt institutional policies departmental matters academic issues participated campus community events acted adviser multiple student organizationsie njhs 012002 012009 operationspurchasing manager company name city state supervised daily activities relating operations receiving handling distribution rigid packaging facilitated weekly managers meetings sales operations warehouse teams monitored daily monthly reports sales forecasting expenses order meet annual budgets goals delegated implements changes departments assessed employee time requests staffing needs administered training development new employees conducted annual employee reviews pay recommendations handled purchasing inventory control multimillion dollar warehouse conducted directed annual physical inventory managed top 3 three branch accounts purposes maintaining system processes mentoring training apap knowledgehandled customer payablesreceivables implemented new procedures training provided branch level assisted upper management setting creating objectives order meet annual budgets forecasting houston branch sr account coordinator company name city state directly responsible managing multiple core accounts purpose providing excellent customer service entered sales purchase orders accuracy according customer specifications executed po followup daily basis insure shipments indeed time within conformance customervendor expectations worked directly developed valuable relationships vendorssuppliers logistic companies processed invoicing daily basis provided supported documentation order improve branch dso ie bols pods memos implemented annual price increases meet budgets margins professional accomplishments sheldon isd teacher year 2013michael r null middle school tricorbraunnominated customer service satisfaction award 4 years row tricorbraunpromoted houston branch operations manager within first 3 years employment tricorbraunhouston branch grew 60 gross profit personally nominated branch quality award first year managing branch tricorbraunrecognized industry top performer leader education 2002 bachelor arts englishsociology sam houston state university city state englishsociology texas teacher certification 20092013 48 english ec6 generalist k12 esl additional information additional work history references available upon request skills academic accounting apar administrative streamline ap ar budgets business development ceridian conferences consultant clients excellent customer service customer service documentation english forecasting gross profit human resources instruction insurance ie inventory inventory control invoicing iso team building logistics notes managing marketing materials meetings mentoring works packaging payables policies problem solving processes procurement marketing product protocols purchasing quality qa reading receiving research sales sap shipping sop staffing supply chain teacher teaching | ARTS |
teacher summary applied experience elementary level teaching combined ba historymusic well alt certification k5 makes worthy contender teacher position school utilizing skills expertise eager become key member team specified enclosed resume offer following attributes order contribute ongoing success well versed assisting children build social cognitive emotional physical skills adept providing stimulating conducive classroom environment special talent utilizing highest quality teaching resources classroom materials paramount order become best teacher good interaction students essential aside imparting good knowledge expectation students think would think particular state affairs equally important point view addition apply innovative teaching approach includes incorporation 21st century skill sets prepare students compete students nationally internationally strengths take extreme pride patience dedication required meet needs children socially culturally diverse backgrounds insight comes years classroom teacher also years pupil lived abroad many formative years well college understand delicate balance needed make learning inclusive certified elementary school teacher grades 15 level 2 teaching certification louisiana dedicated elementary teacher passion teaching learning student success offering proven track record commended performance teaching elementary classroom unwavering commitment optimizing student school success extensive background serving educational needs culturally racially socioeconomically diverse students title schools flexible creative educational professional seven plus years teaching unique ability explain complicated concepts easily understandable manner experience company name august 2015 current teacher city state implemented diverse approaches ensure understanding course material overall academic success analyzed student learning plan administer variety appropriate assessments ensured effective positive parent communication participate ongoing planning development evaluation curriculum use variety instructional strategies provide equity excellence students ability levels work cooperatively teachers developing sharing curriculum strategies company name august 2010 may 2015 teacher city state 4th grade math ela planned implemented monitored assessed classroom instructional program consistent jackson parish school board regulations louisiana board education worked teachers administrators evaluate revise elementary school programs encouraged students special academic interests fully pursue subjects planned implemented thoroughly monitored 504 special education accommodations students learning exceptionalities presented various techniques strategies delivery classroom instructions using manipulative handson approaches math science company name august 2007 july 2010 teacher city state worked interdisciplinary team members evaluate childrens progress recommend appropriate learning plans monitored students educational progress individual charts files nurtured supportive learning environment often used model classrooms company name may 2008 september 2008 teacher coordinated communications students school administration create effective culturallysensitive learning environment developed taught curriculum improve students conversational abilities improved instruction methods using variety assessment tools strategies education training grambling state university 2010 city state usa elementary education 15 louisiana tech university 2007 bachelor arts history music education city state usa history music education interests affiliations tau beta sigma sigma alpha iota la tech university band southwest region horn ensemble 4h sponsor personal information passionate elementary school teacher would welcome chance meet discuss education expertise capabilities would beneficial school reached 3182439294 set meeting time additional information passionate elementary school teacher would welcome chance meet discuss education expertise capabilities would beneficial school reached 3182439294 set meeting time eaglednc affiliations tau beta sigma sigma alpha iota la tech university band southwest region horn ensemble 4h sponsor skills academic charts delivery equity instruction lesson planning math microsoft office progress reporting | TEACHER |
accountant summary flexible accountant adapts seamlessly constantly evolving accounting processes technology seasoned staff accountant ten year background accounting core competencies include detailed oriented organized well excellent communication time management skills handles tasks accuracy efficiency passionate motivated drive excellence highlights microsoft excel vlookups macros pivot tables microsoft powerpoint microsoft access microsoft word microsoft outlook jd edwardsas 400 microsoft accounting office image freeway quickbooks sap lx sage experience accountant 102014 current company name city state manage construction progress accounts depreciation additions transfers dispositions tangible intangible assets tracked capital spending approved capital requests reconcile fixed assets subsidiary ledger generate monthly ad hoc reports effectively complete monthly roll forward record maintain capital leases create monitor system controls procedures forms recordation fixed assets assist full cycle accounting financial reporting month end close prepare multiple balance sheet reconciliations perform research analyses determine trends estimates significant changes various pl accounts manage property tax statements update monthly accruals collaborate maintain strong working relationships field well corporate finance corporate departments provide support research analysis information reporting needed regional finance directors plant controllers operations management corporate finance assist interim annual audit work special projects prepare ad hoc reports analysis needed senior staff accountant 012013 102014 company name city state perform significant role monthend close including preparation production reports journal entries account reconciliations analyze financial transactions assist preparation balance sheets pls financial reports ensure transactions coded accurately financial reporting integrity maintained review analyze monthly product cost well publish analyze monthly budget vs actual reports manage construction process accounts fixed assets depreciation additions transfers dispositions fixed intangible assets conduct annual physical inventory fixed assets manufacturing plants distribution centers galleries compose quarterly consolidated financial statements parent company generate intercompany foreign currency financial statements observe reconcile physical inventory calculate yearend raw materials inventory manufacturing facilities compile analysis corporate financial data provide management internal reports assist controller interim annual audit provide consequential analysis support ad hoc requests projects duties assigned director vp finance review explain variances budgetforecast production monthly quarterly annual basis staff accountant 022009 122012 company name city state prepare journal entries expense allocations accruals corrections adjustments manage master data erp system new inventory items prepare wire transfers processing intercompany payments process monthly sales commissions commission transfers prepare budget forecast annual capital budget construction process accounts prepare bank account reconciliations prepared examined analyzed accounting records financial statements financial reports assess accuracy completeness conformance reporting procedural standards developed maintained analyzed budgets preparing periodic reports compare budgeted costs actual costs general ledger specialist 052001 022009 company name city state post daily journal entries general ledger reconciled fixed asset accounts balance sheet accounts reconciled teller daily balance sheets prepares summary worksheet prepared weekly fr2900 regulation federal reserve requirement report assisted monthend close yearend close analyze correct bank account reconciliations execute wire transfers assist interim annual audit perform jobrelated duties special projects education 2008 keller graduate school management city state master business administration accounting gpa gpa 367 accounting gpa 367 2006 devry university city state bachelor science technical management accounting gpa gpa 366 cum laude deans list technical management accounting gpa 366 cum laude deans list skills account reconciliations accounting accruals ad 400 balance sheet balance sheets budgets budget controller corporate finance erp finance financial financial reports financial reporting financial statements fixed assets forms general ledger image inventory jd edwards ledger director macros materials microsoft access microsoft excel office microsoft outlook microsoft powerpoint microsoft word month end close operations management pivot tables progress quickbooks reporting requirement research sage fas sales sap tax yearend | ACCOUNTANT |
senior construction manager summary construction manager site project manager project manager versed aspects project personnel management resultsoriented highenergy professional talent leading example inspiring peak performance history turning problemed subdivisions profitable projects delivery cost savings solutions alternative scheduling techniques allowed even flow construction decisive results oriented building professional offering 18 years experience construction industry last 10 years focused project management offering range talents scheduling expediting customer service sales purchasing estimating land development construction techniques safety driven new challenges desire successful endeavors excel fast paced settings require multi tasking complete complex tasks summary qualifications concrete estimation permit processing baseline schedules creation site safety coordinator safe job site setup building codes regulations blueprint fluency power hand tool operation residential construction specialist multi family construction specialist ms office proficient organized detailoriented project budgeting cost control budgeting forecasting customer relations specialist process improvement multiunit operations management risk management vendor sourcing quality assurance control certified purchasing manager cpm purchasing procurement unsurpassed work ethic resultsoriented cost reduction containment contract management microsoft office suite expert productivity improvement work flow planning accomplishments 2000 2008 centex homes mansfield farms suffolk virginia 150 home subdivision mallory square chesapeake virginia 25 home subdivision braddock landing chesapeake virginia 55 home subdivision orchards glenwood virginia beach 61 home subdivision courthouse springs gloucester virginia 32 home subdivision courthouse square gloucester virginia 86 home subdivision eagle lake chesapeake virginia 99 home subdivision 2008 2011 eagle construction eagle pointe chesapeake virginia 170 homes subdivision 2011 2015 breeden construction llc cambria cornerstone phase 1 276 unit luxury apartment community cambria cornerstone phase 2 180 unit luxury apartment community red knot edinburgh 438 unit luxury apartment community aqua 25th street 147 unit luxury apartment community current project experience company name city state senior construction manager 122011 072015 hired oversee construction award winning luxury apartment community town center area virginia beach managed site clearing stages land development completion project early 2013 site consisted 24 buildings 480 units 2 fitness centers clubhouse 2 pools several ground breaking amenities currently working third project four years breeden construction llc carefully coordinated plans specs using marketing programming standards facilitated processing rfis submittals samples among general contractor owner owners consultants educated general contractor personnel quality standards throughout construction process trained community service manager turnover procedures quality standards projectspecific systems orientation submitted project closeout documents accordance contract monitored safety construction activities making onsite personnel safety top priority company name city state senior construction manager 012008 122011 managed construction active adult community chesapeake virginia responsible managing 4 superintendents development construction reviewed time lines project schedules adjusted based production responsible construction budgets change orders payroll subcontractor fund allocations contract review negotiations subcontractors site land development management golf course alteration new home construction drafted action plans led meetings department executives review project status proposed changes delivered status reports stakeholders budgeting planning purposes collaborated crossfunctional teams draft project schedules plans company name city state senior project manager 042000 012008 recruited company division president purpose turning around projects behind schedule budget personally revamped schedules make production failures created even flow system allowed streamlined construction procedures managed multiple construction projects hampton roads land development community completion homes move ready average two weeks prior closing always budget served single point contact project scheduling changes company name city state construction warranty manager 011998 012000 oversee construction multimillion dollar custom home subdivision virginia beach responsibilities included scheduling contractors budget management quality control purchase orders customer service payment tradesmen completion work education ba business administration 1998 old dominion university city state business administration high school diploma 1993 first colonial high school city state honors graduate certifications cfc certification certified lead renovator storm water pollution prevention iicrc certification hvac 1 2 aes norfolk cpr first aid rld certification osha 30 awards recognition manage construction 2 showcase home homearama dragas homes 2000 participated construction two habitat humanity homes portsmouth virginia centex homes 2005 jd power associates award winner customer service new home construction 2006 assist sales marketing departments capture sales 1 nation two consecutive years hampton roads division centex homes 2006 2007 successfully managed construction 500 homes never missing projected closing date finishing homes budget technical expertise construction project management project planning execution purchasing estimating blueprint revisions budget management materials management trade partner subcontractor customer relations microsoft office microsoft project autocad sap construction management software | CONSTRUCTION |
digital marketing lead summary digital marketing professional experience sales marketing management knowledgeable ecommerce social media creative digital design highlights digital advertising advertising customer serviceoriented excellent written verbal communicator ms office proficient effective team player dependable reliable calm pressure experience digital marketing lead 122014 current company name city state maintain digital marketing board spa fitness center create edit update flyers digital board regarding current upcoming events club upload class schedules class descriptions corresponding videos digital board daily basis spa fitness concierge 102014 current company name city state demonstrated excellent customer service member guests compete coworkers monthly performance based sales bonuses incentives recommend specific services members depending looking provide adequate knowledge services provide along products sell spa fitness concierge 062014 102014 company name city state demonstrated excellent customer service member guests schedule appointments massages facials personal trainers manicures pedicures etc recommend specific services members depending looking provide adequate knowledge services provide along products sell assistant soccer director 072014 082014 company name city state head coaching 6 week soccer camp 50 kids ages 413 7 coaches director present worked directly director camp provide excellent training sessions well fun organized games demonstrated leadership coaches follow participating drill game kids played team leader sales 062013 062014 company name city state effectively lead sales team entire store driving sales customer service recovery directing acting role model competitive environment shared product knowledge customers making personal recommendations maintained friendly professional customer interactions assisted customers finding right products fit needs goals customer service leadsales associate 042012 062013 company name city state demonstrated customers come first serving sense urgency provide customers product knowledge making sale opened closed store including counting cashopening closing cash registers creating staff assignments worked team member provide highest level service customers director soccer 122011 032012 company name city state developed promoted soccer tournaments leagues classes skills clinics outside sales cold calls flyers organized executed seasonal recreation soccer league 250 kids ranging ages 615 coached 350 kids week various soccer classes skills clinics rec practices ages 215 customer service director 062010 122011 company name city state managed 15 employees given time including developing schedule assigning tasks interviewing submitting payroll evaluating customer service employees provided customers well customer service employees correct knowledge regarding aspects facility directed staff towards handling every issue professional timely manner taking lead role personally diffusing customer complaints involved aspects soccer program including majority coaching kids ages 215 student athlete 082006 052010 company name city state student athlete devoted 20 hours per week athletics carrying full course load gained valuable leadership team building experience established time management skills committed schooling athletics internship 052009 072009 company name city state provided operational leadership direction key aspects facility coaching marketing safety communications overall management developed maintained database execute marketing calls assuming overall responsibilities functioning soccer department education bachelor arts sport management may 2010 warner university city state minor marketing skills digital advertising marketing outside sales retail sales | FITNESS |
digital project manager skills strong quantitative qualitative problem solving skills excellence digital marketing including facebook twitter google linkedin experience 022017 current digital project manager company name city state responsible managing digital projects bringing teams together make things happen leading empowering facilitating communicating used data marketing analysis reporting drive sales business development goals organize oversee promotional activities including major events operating budgets 20000 created cradle grave marketing approach began initial marketing outreach ends data tracking analytics created metrics evaluate visiting 6 salon digital social media spaces marketing channels driving customers customers best driving revenue lifetime value customer 052015 022017 marketing associate company name city state develop comprehensive marketing strategy 6 salon based corporate goals objectives daily management social media platforms well real time analytics performance goals perform primary research activities evaluate market opportunity based secondary research accomplishments developed executed social media strategies increased online presence 400 used data marketing analysis reporting drive sales business development goals organize oversee promotional activities including major events operating budgets 20000 created cradle grave marketing approach began initial marketing outreach ends data tracking analytics created metrics evaluate visiting 6 salon digital social media spaces marketing channels driving customers customers best driving revenue lifetime value customer 052012 current director company name city state develop comprehensive marketing strategy 6 salon based corporate goals objectives daily management social media platforms well real time analytics performance goals perform primary research activities evaluate market opportunity based secondary research accomplishments developed executed social media strategies increased online presence 400 used data marketing analysis reporting drive sales business development goals organize oversee promotional activities including major events operating budgets 20000 created cradle grave marketing approach began initial marketing outreach ends data tracking analytics created metrics evaluate visiting 6 salon digital social media spaces marketing channels driving customers customers best driving revenue lifetime value customer 082004 current stylist product sales company name city state create maintain loyal customer base use creative styling techniques expand reputation reach 6 salon drive new product sales existing customers growing marketshare 6 salon accomplishments ranked 1 45 sales representatives promotion sales high end hair products established loyal customer base saturated marketplace leading client referrals increased marketshare created efficient supply chain within 6 salon manage clients existing inventory procurement new inventory recognized highest client retention rate 52 052011 092011 lead intern company name city state marketing research responsibilities henkel 20 billion usd corporation aerospace automotive industrial cosmetics markets brands include dial soap loctite purex schwarzkopf got2b responsible marketing pr activities cosmetics division accomplishments crossfunctional team lead innovative new product launch utilized secondary research gain insights regarding product performance needs managed design development packaged products managed consumer events planning public relations worked design production sales collateral marketing materials analysis competitive house brand marketing data focusing got product line earned promotion become head intern vice president marketing education training 2014 bachelor science marketing business management oakland university marketing business management skills approach automotive brand marketing budgets business development competitive client clients driving functional inventory team lead managing marketing analysis marketing research marketing strategy marketing market marketing materials pr problem solving skills procurement promotion public relations real time reporting research sales soap social media platforms supply chain | DIGITAL-MEDIA |
camryn hilliard professional summary highly motivated sales associate extensive customer service sales experience outgoing sales professional track record driving increased sales improving buying experience elevating company profile target market consistently recognized sales performance excellence customer service skills current trend knowledge stocking replenishing merchandising knowledge sales exceptional customer service social perceptiveness problemsolving skills client service clothingaccessories minor vetranary pandora jewlery product knowledge excellent people skills sales expertise sales training cash handling multitasking strength cash register operation education university scranton city state expected 052024 bachelor science psychology political science work history company name sales associate city state 022020 current engaged customers effectively build rapport lasting relationships delivered high level assistance locating products checking store system merchandise sites educated customers promotions enhance sales completed orders store provided system system organized product deliveries meet customer timetables applied security loss prevention training toward recognizing risks reducing store theft maintained customer satisfaction handling product returns quickly professionally liaised customers recommended specific products specials aligning individual needs requirements specifications provided positive first impressions welcome existing new potential customers answered customer questions regarding sizing accessories explained properly care merchandise maintained records related sales returns inventory availability evaluated inventory delivery needs optimizing strategies meet customer demands processed product returns assisted customers selections worked alongside retail representatives boost sales enhancing product presentations advertising collateral educated associates market trends stayed uptodate forecasts pandora news tracked stock using company inventory management software prepared merchandise sales floor pricing tagging analyzed properly processed product returns assisting customers finding alternative merchandise meet needs maintained organized presentable merchandise drive continuous sales implemented upselling strategies recommending accessories complementary purchases boost revenue solved customer challenges offering relevant jewelry products services prepared cash deposits 500 zero discrepancies company name sales associate city state 082019 082020 engaged customers effectively build rapport lasting relationships delivered high level assistance locating products checking store system merchandise sites educated customers promotions enhance sales developed marketed sold full range clothing products including champion nike completed orders untipro system organized product deliveries meet customer timetables applied security loss prevention training toward recognizing risks reducing store theft trained developed new sales team associates products selling techniques company procedures maintained customer satisfaction handling product returns quickly professionally liaised customers recommended specific products specials aligning individual needs requirements specifications provided positive first impressions welcome existing new potential customers answered customer questions regarding sizing accessories explained properly care merchandise worked alongside retail representatives boost sales enhancing product presentations advertising collateral educated associates market trends stayed uptodate forecasts pacsun news maintained organized presentable merchandise drive continuous sales company name veterinary technician city state 092018 082019 assessed paws ears eyes injuries infections part initial evaluation maintained daily progress records surgery logs xray logs drug enforcement administration logs routine records cleaned disinfected exam areas equipment kennels prevent spread disease control odors maintain healthy environment interacted clients regarding animal health questions concerns education treatment protocol general procedures assisted veterinarian wound treatment administration vaccines operations assisted dr fanning performing basic exams tests fecal blood analysis species patients monitored urine fecal output completed weight checks observed appetite feeding administered oral topical medications boarding patients specified veterinarian animals medical record greeted pet owners performed intakes go array available services outline costs determine special needs animal care administer medications vaccines treatments instructed veterinarian conducted preliminary patient workups including gathering patient history information description symptoms owner documenting presenting condition prepared surgical instrument packs drapes use sterile environments processing autoclave high pressure high temperature conditions collected specimens patients laboratory analysis parasites blood analysis culture processed new patients updated client records key information using hospital provided software carefully clipped nails trimmed hair around pads paws using gentle approach anxious pets languages american sign language elementary american sign language elementary | SALES |
financial accountant summary cpa financial accountant specializing financial reporting analysis successful managing multiple licensing royalty reporting international corporations disney warner brothers lego highlights tertiary qualified international experience technical proficiency master degree accounting cpa licensed 5 years experience financial reporting management accounting multicultural international team working experiencebilingual english chinese erpaccounting systems proficiency advanced utilization microsoft office suite especially excel accomplishments company awarded disney warner brothers top 10 licensee asian pacific region licensee year 2013 2014 team awarded board meeting chef accountant licensing remodeled excel controlling summary tool monitor usage minimum guarantee 150 plus individual licensing contracts remodeled divisional comparison pl experience 052012 052015 financial accountant company name city state financial reporting accountable provision accurate timely efficient financial reports behalf management lodge financial statements bs pl cash flow others specific reports within group also external parties applying ausifrs accounting standards company accounting policy across various transactions accounting issues royalty reporting charge 150 plus royalty reports monthly quarterly reporting warner brothers mattel disney lego etc global brands verify sales reports licensing contracts royalty rates cmf bdi marketing funds etc royalty payment withholding tax 092011 052012 assitant accountant company name city state cash flow foreign currency management foreign currency management options swap management banking function including daily banking reconciliation group accounts staff expense management concur sap staff self report system company cards management leadership support international logistic ap ar payroll functions oversees accounts payable accounts receivable payroll functions provide training staff coordinate international logistic department handle urgent shipping documents 082008 092011 assistant accountant company name city state ensuring transactions comply financial policies procedures preparing verifying processing invoices coding payment documents preparing batches invoices data entry ensuring accuracy completeness data completing banking invoicing myob rms operating systems recording cheques maintaining general ledger maintaining accounts receivable payable 072007 082008 front office officer company name city state taking bookings cash payment handling actively approaching potential clients promoting selling various products services online customer service customer care assist office administrative tasks 012007 042007 internship credit officer company name city state providing administrative support including filing printing organising confidential client documents handling credit card enquiries corporate clients professional manner addressing general client enquiries complaints ensuring client satisfaction maintained assessing credit applications ensuring details completed accurately correct identification gaining knowledge regulations principles commercial banking providing advice credit applications various credit products services liaising team managers reporting client followup requirements building rapport clients maintain long term relationships education 2010 master business accounting monash university city state australia continuing education courses focusing major changes accounting standards legal concepts tax analysis seminar 2009 bachelor commerce accounting finance victoria university city state australia coursework mainly covered management accounting financial accounting auditing governance ethics professional affiliations cpa australia languages english chinese mandarin skills communication skills taking initiative communication among team members interacting people diverse cultural backgrounds building excellent client peer relationships high efficiency pressuring best way solve problem making contribution business organization high attention details ensuring accuracy completeness particulars executing corrections errors occur performing thorough reviews necessary documents | ACCOUNTANT |
digital media manager professional overview talented media planner offering exceptional strengths executing paid digital media campaigns ensuring content delivered right audience segments detailoriented highly organized track record exceeding clients expected key performance metrics constantly analyzing results implementing digital media best practices skills google search display mobile video campaigns google analytics measurement report tracking facebook business manager ads manager power editor creative professional copy writing professional experience 112015 current digital media manager company name city state responsible executing paid media campaigns across digital platforms including google facebook instagram delivered monthly client reports analyzing overall effectiveness paid media campaigns perform adhoc assignments needed including market research uncovering relevant data drive campaign success continuously demonstrated ability maintain adhere client budget meeting expected kpis 042015 102015 business manager company name city state responsible introducing fetch rewards mobile application puerto rico market analyze adoption rate implemented installed first successful hardware pos lanes selectos los prados executed digital guerilla marketing strategy increase users demonstrated ability run succesful pilot program trained store employees managers executives use mobile application 082014 042015 account executive digital media manager company name city state handled multiple client accounts search 3d including account management digital adverstising budgets monthly reports effectively created english spanish copy clients social feeds including limited facebook instagram demonstrated ability work individually assigned tasks team player creating new campaign ideas proposals education 2012 bachelor science finance entrepreneurship northeastern university city state usa | DIGITAL-MEDIA |
program analyst professional summary key member stakeholder relations branch tasks involve performing analysis providing strategic advice relevant policies frameworks order enhance capacity engage stakeholders active members food nutrition services fns partner network core qualifications microsoft powerpoint word excel publisher webinar applications livemeeting onstream media readytalk video photo editing camtasia adobe photoshop applications drupal basecamp vovici survey monkey social media channels experience 092014 012015 program analyst company name 40 hours per week supervisor cheryl jacksonlewis cheryllewisfnsusdagov 703 3051465 assisted successfully meeting strategic priorities us department agriculture food waste challenge initiative creating resources presentations promote program increase number schools involved organized several presentations developed targeted materials national green schools conference managed external communications general public schools partners focused team nutrition managed team nutrition healthier us school challenge database 062012 current program analyst office external governmental affairs company name city state identify develop 30 new existing national partnerships among stakeholders reflect understanding fnss strategic plans goals act liaison fns partners requires development comprehensive work plans event itineraries presentations reportssummaries portfolio evaluation feedback disseminate information appropriate internal external partners detailed written correspondence press releases conference calls inperson meetings edit finalize reports submitted senior leadership expansion growth fns program specific initiatives received 3 performance rewards leading collaborative work team associated development strategy plans outreach initiatives expansion relating high level fns priority provide planning technical assistance execution production 400 webinars demonstrate quantitative analysis methods determine efficiency efforts relating partners general public collect best practices partners throughout country highlight duplicate regions strategically analyze gis mapping increased antihunger outreach identifying high risk areas cross referencing available resources head pilot projects rural underserved communities demonstrate impact youth engagement acts subject matter expert representing fns advisory board meetings conferences well staffs senior leaders political appointees local national events internal external review boards awards grants conference presentations member usda fns agency priority working group ensure office chief communications successfully implements three priorities increase number snap authorized farmers markets direct marketing farmers 517 fy15 fy14 baseline implement approved fy15 communication action plans engage key stakeholders towards achieving enrollment us food waste challenge build maintain domestic international partnerships focused quality school meals programs nutrition education fns nutrition programs 012011 062012 student intern company name city state parttime volunteer employment 20 hours per week supervisor jeff greenfield 703 6054331 education march 2014 masters public health health education loma linda university city state gpa gpa 363 cum laude deans list health education gpa 363 cum laude deans list may 2012 bachelors science community health nutrition george mason university city state gpa gpa 304 deans list community healthnutrition gpa 304 deans list professional affiliations makeawish foundation member young professional council wish granter alpha phi fraternity international alumni leukemia lymphoma society volunteer member young government leaders member organization professional employees us department agriculture accomplishments tbd interests alpha phi fraternity sna student nurse association habitat humanity greek week steering committee skills adobe photoshop anatomy agency biology chemistry conferences database direct marketing drupal edit environmental health gis grants health education health promotion information technology leadership materials meetings excel office microsoft powerpoint publisher word photo editing physiology presentations press releases program evaluation program development evaluation public health qualitative research quality quantitative analysis research statistics strategy strategic strategic plans supervisor technical assistance video written additional information activities alpha phi fraternity sna student nurse association habitat humanity greek week steering committee able travel andor relocate 03092016 | AGRICULTURE |
branch managerfloral designer summary branch manager driven exceed sales goals build long term relationships customers delivers positive experiences highquality customer service highlights effective leader staff trainingdevelopment customer targeting conflict resolution deadlineoriented upselling techniques client account management budgeting financial management consistently meets sales goals cash flow management inventory control microsoft outlook word excel experience branch managerfloral designer july 2012 current company name city state managed wide variety customer service administrative tasks resolve customer issues quickly efficiency ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot shared best practices sales customer service team members help improve stores efficiency stocked replenished merchandise according store merchandising layouts maintained established merchandising standards including window sales floor promotional displays fostered positive work environment consistently treating employees customers respect consideration cultivated customerfocused shopping environment greeting responding customers friendly manner communicated clear expectations goals team member worked management team implement proper division responsibilities actively pursued personal learning development opportunities supervised directed merchandise shipment processing reduced controlled company expenses preparing daily purchasing budget bilingual customer service representative january 2010 september 2011 company name city state assisted spanish speaking customers customer issues including medication orders refills also calling remind patient upcoming refills available account explanation insurance benefits verification medical supplies ensure facility operating within limitations law production based environment quotas meet daily weekly monthlyvery demanding fastpaced environment data entry problem solving critical thinking interpersonal skills required job position credit card payments processed phone patient wants pay medical supplies pocket issues surrounding coverage lack availability specific supplies customer service representative january 2009 january 2010 company name city state assist customers verification insurance benefits data entry acting patient advocate assisting case managers daily case load environment production based environment making outbound calls receiving inbound calls involved parties including doctors offices pharmacies medical providers patients etc purpose identify obtain benefits referrals doctors authorizations act patient advocate making sure facilities followed promised activities processes ensure patient helped satisfied level service provided himher daily basis data entry customer service punctuality interpersonal skills critical thinking organized selfstarting problemsolver required position customer care specialist october 2005 january 2009 company name city state callcenter environment answering 200 calls per day constantly fast paced demanding call center environment performance measured based metrics employees opportunities earn bonuses quotas production standards set position assisted medicare customers reviewing verbal faxed requests providers partners providing support healthcare plans providers regarding authorization requirements customer prescription coverage occasion assisted mapdp appeals department navigated pa hub argus assist medicare customers getting medication resolving issues keeping patients obtaining medications processed excel grids caremark specialty pharmacy via email least three times per week ran pharmacy claims cas investigated approval denial dates medications trained new employees ccp2 system explanation processes procedures anyone visiting facility floral designersales october 2000 october 2005 company name city state designed floral arrangements daily basis customer demand assisted customers choosing product best fit specific needs ability prepare accurate cash reports including bank reports also opening closing facility several days week sales sales position required compensation based commission set company customer service interpersonal skills well problem solving critical thinking required position order make sure customers satisfied willing continue bringing business organization education bachelor science business university phoenix city state business business managerial skills certificate business 2002 aafet city state us program 12month long program received certificate completion business managerial skills learned obtained year attendance skills 20 years customer service experience 3 years branch management position 2 permanent employees also include 2 3 holiday employees drivers talented multitasker exceptional time management skills | DESIGNER |
consultant professional summary certified nursing assistant experience serving chronically ill patients including assisting daily living activities household tasks patient highly compassionate licenses new york state department health nursing home nurse aide certification program original certification date 5182005 current expiration date 13114 certification 342285200505e skill highlights understands mobility assistance needs charting expertise reliable transportation trained grooming bathing assistance calm levelheaded duress medical terminology knowledge professional experience consultant march 2015 company name city state provided accurate appropriate information response customer inquiries addressed customer service inquiries timely accurate fashion built customer loyalty placing followup calls customers reported product issues resolved product issues shared benefits new technology managed quality communication customer support product representation client answered customers questions addressed problems complaints person via phone built customer confidence actively listening concerns giving appropriate feedback cna august 2007 july 2013 company name city state observed documented patient status reported patient complaints nurse completed submitted clinical documentation accordance agency guidelines collected urine fecal samples assisted adequate nutrition fluid intake provided transportation assistance companionship clients cleaned organized patients living quarters positioned residents comfort prevent skin pressure problems assisted transferring residents wheelchairs adaptive equipment tended patients chronic illnesses charted daily information residents mood changes mobility activity eating percentages daily inputs outputs recognized reported abnormalities andor changes patients health status nursing staff documented resident records daily flow sheets assisted adls provided patients families emotional support cna june 2005 january 2007 company name city state assisted adequate nutrition fluid intake directed patients prescribed range motion exercises use braces artificial limbscleaned organized patients living quarters facilitated games activities engage clients positioned residents comfort prevent skin pressure problems assisted transferring residents wheelchairs adaptive equipment assisted adls administered simple range motion exercises promoted continuity care accurately completely communicating caregivers status patients care provided promoted personal coworker safety cashier february 2004 august 2005 company name city state took necessary steps meet customer needs effectively resolve food service issues recorded customer orders repeated back clear understandable manner promptly reported complaints member management team correctly received orders processed payments responded appropriately guest concerns served fresh hot food smile timely manner resolved guest complaints promptly professionally quickly efficiently processed payments made accurate change properly portioned packaged takeout foods customers carefully maintained sanitation health safety standards work areas cleaned food preparation areas cooking surfaces utensils took initiative find extra tasks scheduled duties completed cashier july 2001 march 2003 company name city state executed cash transactions quickly accurately greeted customers checked customers bagged items quickly served shoppers prompt courteous friendly manner gave every customer immediate undivided attention maintained knowledge current product locations consistently received 100 rate customer satisfaction cashier march 1998 august 2000 company name city state upsold additional menu items beverages desserts increase restaurant profits took necessary steps meet customer needs effectively resolve food service issues recorded customer orders repeated back clear understandable manner promptly reported complaints member management team correctly received orders processed payments responded appropriately guest concerns served fresh hot food smile timely manner communicated clearly positively coworkers managementserved orders customers windows counters tables packaged menu items bags trays placed drink orders carriersaccurately measured ingredients required specific food items prepared served beverages coffee tea fountain drinks mastered point sale pos computer system automated order taking carefully maintained sanitation health safety standards work areas education training cna certificate certified nursing assistant ged 2005 rochester educational opportunity center city state united states skills patientfocused care excellent interpersonal skills compassionate trustworthy caregiver effectively interacts patients families | CONSULTANT |
test analystinterncontractor profile 3 years professional experience software testing experience working agile software development strong scripting skills good expereince test automation expertise manual automation testing various web mobile based applications good programming skills accompanied excellent analytical problem solving skills hands experience preparing test plans test cases automated tests executing proven experience testing gis applications experience working ecommerce banking insurance domains experience user acceptance testing system integration testing performance testing decision table testing regression testing good experience developing maintaining test documentation self motivated strong passion delivering quality software strong project management skills flexibility willingness work variety projects demonstrating ability multitask prioritize effectively excellent verbal communication skills excellent risk mangagement skills proven ability meet tight deadlines istqb certified tester pursue challenging career field software testing quality assurance providing need company best possible way enhance technical logical problem solving skills skills technical profile programming languages c c c java scripting languages javascript windows powershell mark language html xml automation tool selenium ide web driver googleuiautomator bug tracking tools jira buganizer office suite microsoft office microsoft project open office database sql sql server operating system windows 881 linux os x mobile operating system ios android professional experience august 2014 february 2015 company name test analystinterncontractor responsibilities system testing functional testing ecommerce websites involves testing functional specification integration testing system case website integrated conducting cross browser cross platform testing different desktop browsers mobile phones various tablets analyzing requirements provided client functional technical requirements specification communicating ba developers project coordinators writing functional nonfunctional requirement test cases based functional specification performing integration testing coordination client site integrated external system experience working responsive nonresponsive websites testing complicated promotions support also testing assess support issues received client participating daily stand meeting also involving company meeting towards process improvement list retail domain projects october 2011 february 2014 company name quality analyst project description google play digital distribution platform operated google serves official app store android operating system allowing users browse download application developed android sdk published google google maps google service offering powerful userfriendly mapping technology local business information including business locations contact information responsibilities responsible testing google play store google maps mobile desktop application functional testing integration testing various mobile apps google play storeinstall performed wide variety androidbased app reviews play store design test plans write test cases new product features launched play store google maps report generation manual execution test cases developed automation test cases using googleuiautomator testing framework performed google maps testing various browserschrome firefox ie safari mobile andriod ios devices reviewing data added internal team external users going live google maps conducting proper research performed adhoc testing sanity check application date live identified reported tracked bugs using buganizer toolgoogle internal tool managed mentored team 20 people documented team members statistics everyday performance provided lead guided team absence lead participated meetings development teams discuss suggest improvements software testing process september 2010 july 2011 company name test engineer responsibilities understanding business requirement specifications system requirement specifications clear understanding user requirements responsible preparation test data writing test cases executing responsible developing qtp scripts expert view assigned test cases writing functional nonfunctional requirement test cases based functional specification participating weekly team meetings suggest improvements testing process preparation daily weekly status reports usa environment windows xp 2 sql server 2005 c testing type automation duration feb 2011 jun 2011 description purpose project automate activities insurance management system ie person customer without going insurance office manually able see policy details policy amounts policy premium dates bonus details online system developed maintain database entire insurance organization details main advantage system customers access globally authorized user id password make payments branch also know details branch banking domain project name ebanking system testing type manual duration sep 2010 feb 2011 description banking software developed wide range banking spectrum especially savings account type customers web application customers access system anywhere authorized userid password mode operation customers save lot time avoid risks user perform different operations online like applying checkbook transfer funds view details account education training university auckland software engineering master engineering university auckland master engineering studies software engineering key papers include high performance computing system security project management risk management jawaharlal nehru technological university information technology bachelor engineering jawaharlal nehru technological university bachelor engineeringinformation technology skills testing cases test cases functional testing integration integration testing integrator android android sdk ios mapping safari software testing statistics test plans topo writing functional engineer test engineer writing test writing test cases access c ms sql server sql sql server sql server 2005 windows xp process improvement retail retail marketing system testing acceptance testing c documentation gis html java javascript linux microsoft office microsoft project ms office performance testing regression testing scripting self motivated software development structured software system integration user acceptance user acceptance testing windows 8 xml operations database insurance management payments b2b software high performance computing project management risk management security software engineering system security trading | BPO |
care coordinator professional summary position registered nurse working adults setting allow use nutrition nursing education provide acute comprehensive care patients way allows personal professional growth field nursing skills work history care coordinator 102013 current company name – city state currently employed care coordinator family primary care practice assist transition care hospital emergency department visits primary care provider visits assessment current past disease processes medication reconciliation coordinate services primary care physicians medical specialists promote selfmanagement disease processes providing education signs symptoms diseases medication management office duties include administrative tasks use emr administering therapeutic injections immunizations promoting encouraging preventative screenings managing disease processes data tracking emr per patient basis mentor resident advisor 082011 052012 company name – city state advised mentored floor 45 upperclass undergraduate students two years supervised ten staff members one year upon promotion mentor resident advisor duties including development oncall schedule academic year supervision office residence life orientation staff development activities collaboration supervisory staff problemsolve implement disciplinary action necessary management crisis emergency situations involving student safety implemented conflict mediation skills among undergraduate students staff organized executed 65 social educational programs undergraduate students staff implemented alcohol drug safety initiatives among undergraduate student population provided personal academic counseling undergraduate students designed implemented emergency response protocols resident advisor 012011 012012 company name – city state advised mentored floor 45 upperclass undergraduate students two years supervised ten staff members one year upon promotion mentor resident advisor duties including development oncall schedule academic year supervision office residence life orientation staff development activities collaboration supervisory staff problemsolve implement disciplinary action necessary management crisis emergency situations involving student safety implemented conflict mediation skills among undergraduate students staff organized executed 65 social educational programs undergraduate students staff implemented alcohol drug safety initiatives among undergraduate student population provided personal academic counseling undergraduate students designed implemented emergency response protocols fitness center supervisor 082009 052013 company name – city state implemented excellent customer service skills daily fitness facilities ensuring patron satisfaction equipment fitness environment performed administrative duties related fitness facility including monthly patron attendance counts performing equipment cleaning checks filing incidence reports related damaged equipment andor injuries acquired within facility supervised 50 undergraduate students two years upon promotion promote fitness health initiatives across campus oversee fitness center operations served liaison student staff supervisory staff communicate issues equipment patron satisfaction ratings facilities safety concerns facilities oriented new employees facilities designed teambuilding training guidelines new staff members managed issues student scheduling fitness centers including noshow coverage issues flexible available staff members using effective communication skills fitness center attendant 012009 012010 company name – city state implemented excellent customer service skills daily fitness facilities ensuring patron satisfaction equipment fitness environment performed administrative duties related fitness facility including monthly patron attendance counts performing equipment cleaning checks filing incidence reports related damaged equipment andor injuries acquired within facility supervised 50 undergraduate students two years upon promotion promote fitness health initiatives across campus oversee fitness center operations served liaison student staff supervisory staff communicate issues equipment patron satisfaction ratings facilities safety concerns facilities oriented new employees facilities designed teambuilding training guidelines new staff members managed issues student scheduling fitness centers including noshow coverage issues flexible available staff members using effective communication skills education bachelor science nursing 8 2014 rutgers state university new jersey city state gpa gpa 364 nursing gpa 364 bachelor science nutrition science 5 2013 syracuse university city state gpa gpa 391 acls certified 2014 cprbls certified 2013 certified culturally competent care 2013 1 2013 rutgers university gpa recipient faculty award excellence nutrition science syracuse university 2012 2013 recipient womens leadership endowed scholarship syracuse university 2011 2012 recipient emily gere coon award syracuse university 2011 deans list syracuse university eight semesters deans list recipient faculty award excellence nutrition science syracuse university 2012 2013 recipient womens leadership endowed scholarship syracuse university 2011 2012 recipient emily gere coon award syracuse university 2011 deans list syracuse university eight semesters deans list rutgers university four semesters affiliations member nutrition education promotion association 2010present member national student nurses association 2014present technical abilities experienced use electronic medical record emr certifications registered nurse state license number number year advanced cardiac life support acls certification year present skills academic administrative c communication skills counseling cpr excellent customer service filing teambuilding managing mediation mentor office processes promotion protocols publication research safety scheduling staff development supervisory supervision | FITNESS 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business development manager career focus selfmotivated former service member 8 year career environmental management administration seeking meaningful challenging career opportunity governmental agency aerospace company allow full complete utilization background experience education personable professional talents qualifications veteran united states armed services service experience supportive counseling personnel families ability read write communicate effectively advanced experience microsoft office various database experience public private bachelors social ecology ie psychology sociology public social employment history business development manager june 2015 current company name city state increased sales maximize revenue close daily business deals marketing research new business market segments identify build relationship new potential us customers manage daily sales accounting operations marketing manager june 2014 june 2015 company name city state research market new potential customers attend industry exhibitions market product identify opportunities sales maintain build existing customers senior field technician february 2012 january 2014 company name city state collecting preserving handling environmental samples quality assurance quality control data quality reporting maintain understanding local federal state laws standards education social ecology environmental analysis design 2004 university california irvine city state internship public affairs office 2003 food drug administration city state usa military experience water treatment specialist august 2002 january 2005 company name city state environmental specialist may 1994 september 1997 company name city state skills agency billing conferences customer support database special events hazardous waste disposal hazardous waste leadership regulatory compliance mailing access excel office outlook word packaging problem solving process equipment publications quality quality control reading sales shipping teamwork technical support transportation troubleshoot water treatment workshops | BUSINESS-DEVELOPMENT |
territory hr manager executive profile territory human resource manager offering outstanding presentation communication crosscultural team management skills highenergy resultsoriented leader ensures fair diverse engaged workforce skill highlights human resources leadership employee relations certified strategic workforce planner employee development performance analysis coaching counseling leadershipcommunication skills advising navigating crucial conversations employee engagement wage analysis legal compliance core accomplishments successfully leads human resourceemployee relations functions 14 state territory 250 stores 25000 nonexempt employees peak 750 exempt employees improved employee engagement territory 77 2013 85 2016 significantly reduced risk liability loss company business partnerships providing internal solutions employee relations issues lead industry lowest eeoc charges along lowest territory company effectively trained developed leaders levels effectively navigate difficult employee relations issues leads company highest training compliance professional experience territory hr manager oct 2010 current company name city state serves advisor managers issues related discipline assists analyzing barriers performance devises strategy meet challenges regarding performance expectations counsels staff management consistently efficiently apply policies peoplebased issues compliance statefederal law plans organizes controls human capital activities territory participates development workforce plans succession plans talent management strategic direction advocates direct communication employees executives mitigates risk addressing associate concerns internally acts liason departmentsdivisions levels line staff management hr legal councel outside service providers oversees talent recruiting ensuring adherence company policiesprocedures state federal guidelines laws regulations monitors hr programs provides trainingcoaching throughout process support divisions implements hr programs support meet business objectives identifies trends recommends actions improve work environments based business group workforce information works corporate counsel coordinating companys legal responses related formal charges including limited fmla ada flsa deh osha dol cfra capdl dfeh eeoc mediation navigates associate relations builds partnerships effective communication partners territory regional district leaders develop implement strategies support business people initiatives directs guides managers associates issues related morale fair treatment diversity company policies procedures state federal employment law develops implements strategies improving associate engagement commitment retention identifies trends recommends training programs serves subject matter expert monitors hr programs provides trainingcoaching throughout process support divisions manages projects concept deliverables manages direct reports systems projects achieve unit goals accordance company policies practices provides leadership exhibiting influence expertise thus affecting results operating area creates effective work environment developing common vision setting clear objectives teamwork recognizing outstanding performance maintaining open communication develops staff coaching providing performance feedback providing effective performance assessments strong verbal written communication skills include presentation facilitation develop improve processes ensure consistency timeliness fiscal responsibility proficient microsoft office power point excel word store manager mar 2000 oct 2010 company name city state manage team 4 executives 4 assistants 20 supervisors 120 department associates volume 24 million create effective work environment developing common vision setting clear objectives expecting teamwork recognizing outstanding performance maintaining open communications develop staff coaching providing performance feedback providing effective performance assessments establishing performance development plans lead overall store operations interprets directs leads store merchandising presentation directives ensure standards met responsible staffing scheduling maintaining employee availability ensure schedules match workload manage interview hiring process maintain proper staffing levels manage store payroll projections productivity controllable expenses relation sales trends manage direct reports employees systems projects achieve unit goals accordance company policies practices provide leadership exhibiting influence expertise thus affecting results operating area communicate operational sales strategy employees leadsdirects employees standard customer satisfaction issue resolution develop high performing employees team maintain employee files documentation accordance company policy legal requirements coach counsel employees necessary manage delivery hourly training programs lead loss prevention initiatives inventory control programs ensure store pricing guidelines maintained accordance company legal guidelines district business planning manager progressive positions leading multi unit level apr 1989 oct 1999 company name city state manage aspects inventory control 2 divisions 16 stores 3 states volume 110 million develop merchandise assortment plans meet market market needs maximize sales gross margins interpret analyze datatrends direct store management team meetings conference calls planograms floor layouts direct training coordinate divisional training 45 first level managers 25 supervisors 500 sales associates plan supervise merchandising selling sales promotions activities womens division advise store management personnel functions merchandising loss prevention customer service communicate ensure compliance company policies procedures programs set measurable goals objectives first level management review evaluate performance achieving objectives organize conduct team meetings provide leadership direction motivate management sales staff open new stores hire staff oversee initial setup education bachelor science business management 1995 metropolitan state college denver city state usa strategic work force planning 2016 human capital institute city state certified strategic work force planner influencing without direct authority 2016 university wisconsin city state | HR |
lead piping designer summary senior mechanical piping designer 40 years progressive design experience petrochemical industry experience gained variety projects petrochemical lpg storage facility polyethylene plants pipeline pumping metering stations pulp paper mill facilities sulfur recovery units storage tanks fire water systems experience lead piping designer 052013 022015 company name city state lead piping design efforts enterprise front range pipeline project utilizing cadworx updated biweekly progress status reports attended meetings clients took meeting notes tracked implemented action items project ran 3 states beginning kiowa colorado ending skellytown texas 8 sites including 3 pumping stations 5 metering stations assisted developing line list tiein list equipment arrangements pfds pids fel2 phase projects developed piping manhour estimates schedules fel3 detailed design phases projects principal piping designer 082008 052013 company name city state developed line list tiein list equipment arrangements pfds pids developed piping manhour estimates schedules updated biweekly progress status reports attended meetings clients took meeting notes tracked initiated action items lead team piping designers using cadworx 2013 model alky 1 2 arn scrubber replacement project prsi pasadena texas also lead sterling chemicals water neutralization system whip lite project project modeled using bentley autoplant principal piping designer 092007 082008 company name city state lead team piping designers develop detailed design estimate clean fuels project vapor recovery system big west oil company refinery bakersfield california principal piping designer 062006 092007 company name city state developed 2d piping plans main fractionator tower piping modifications exxonmobil refinery btrf dcu debottleneck project checked vendor drawings internal interferences took lead piping designer position close project wrote change order variances organized purged created record pdfs deliver client senior piping designer 042006 062006 company name city state designed miscellaneous maintenance projects including drumming manifold modifications coatings unit performed field survey routings shoot elevations developed piping estimate replace obsolete cas pumps coatings unit lead piping designer 082005 042006 company name city state lead team piping designers relocate hcukht unit california sinclair refinery sinclair wyoming visited site construction assist replacement piping failed inspection due rapid unit shutdown damage lead piping designer 122001 082005 company name city state lead premcor task force premcor refinery port arthur texas developed manpower scheduling pids equipment layout field verification supervised design drafting checking also lead team designers motiva enterprises refinery port arthur texas sru4 cope burner project project required installation new equipment prior removal existing burner furnace steam boiler condenser order limit turnaround two weeks sr piping designer 111987 122001 company name city state lead team designers htu revamp project simultaneously supervising second team include tieins new lube train built adjacent htu repurpose existing equipment inside battery limits htu served liaison matrix engineering motiva petrocon followed construction 1 year lcdu lube train project site sr piping designer 111978 111987 company name city state developed equipment location plans replace 5 existing butane spheres add 5 new butane storage spheres south tank farm butane storage facilities motiva refinery sr piping designer 031977 111978 company name city state designed prepared piping drawings various firewater systems mobil oil refinery beaumont texas sr piping designer 031976 031977 company name city state designed drafted piping mechanical structural steel foundations various maintenance projects plant expansion also drafted electrical instrumentation drawings performed field surveys shoot elevations piping designer 041975 031976 company name city state developed pids fuel gas conversion gas fired boilers designed piping structural steel layouts piping designer 031974 041975 company name city state designed drafted piping mechanical structural steel foundations various maintenance projects plant expansion also drafted electrical instrumentation drawings performed field surveys shoot elevations education piping designing diploma design drafting 1971 chenier business college city state design drafting skills autocad bentley autoplant cadworx autodesk vault navisworks microstation flexcad microsoft word excel outlook powerpoint access | DESIGNER |
accountant professional summary bilingual accounting professional additional expertise automated systems general ledger analytical detailoriented organized planner performs well project setting communicates effectively levels management additionally past experience pubic accounting education masters accounting university florida city state us bachelor business administration florida international university city state us associate arts liberal arts miami dade college city state usa certifications cpa state florida skill highlights language writing skills bilingual spanish fluent speak read write computer skills microsoft office including word excel power point outlook publisher quickbooks tax software business skills interpersonal skills analytical detailoriented thoroughness organizational skills coordination office equipment copiers calculators printers scanners professional experience accountant apr 2012 current company name city state reconciled various general ledger fund accounts prepared various specialty reports well documenting operational procedures ascertained accuracy financial reporting board directors review correction month end annual financial reports recorded monthly transactions posting deposits bank debits posting journal entries month end closing brought uniformity reporting association churches assisting standardizing chart accounts would used financial reporting senior accountant jan 1997 jan 2004 company name city state maintained reconciliation documentation damage recovery accounts communicated florida power light fpl centers though state florida assure appropriate timely recovery damage amounts clearing service center pending items researched transactions discrepancies located resolved appropriate manager designed reconciliation format several tax suspense accounts focus outstanding items assist fpl corporate tax department resolving outstanding items assured internal controls procedures properly implemented maintained performing periodic tests internal control part accounting team fpl assisted functions monthly closing including reconciling general ledger accounts researching outstanding items preparing posting journal entries fpl system preparing updating spreadsheets assuring accuracy financial report information bookkeeperaccountant jan 1994 current company name city state recorded wide variety transactions quick books software program including charts accounts classifications accounts receivable invoicing processing payments recording deposits bank accounts downloading bank transactions initiating standard accounting customized reports reconciliation cashbank accounts assured accuracy transactions posted bank researched discrepancies duties opened mail prepared deposits bank c reated monthly annual financial reports input accounting information create tax returns community service director rock miami church 11999 12006 brought new life churchs programs developing implementing establishing formal structure childrens ministry audiovisual ministry teens insured coordination among different volunteer groups ensuring appropriate training support scheduled volunteers numerous functions inkling greeters worship leaders teachers assistants part ministry team built groundwork puppet ministry required preparing proposal church leadership submitting tentative budget requirements obtaining appropriate training team scheduling training sessions designing props lighting puppets languages language writing skills bilingual spanish fluent speak read write additional professional background positions office administrator student loan officer systems development analyst banking reconciliations manager public accounting auditor systems development analys worked project setting programmers define accounting controls methods recording general ledger entries automated interfaces systems included deposits inhouse peripheral programs defined interfaces commercial checking commercial loans commercial real estate loans teller system improved implemented operating balancing procedures operational areas student consumer loans project conversions implemented training department personnel bank reconciliations manager directed project reduce bank losses teller transactions 72 branches required clearing thousands entries suspense account ranged 1 million 3million threemonth period final writeoff less 2000 organized managed special task force nine individuals responsible cash onus check reconciliations brought reconciliations current status implementing standardized pc reconciliation format interacted levels management current policies procedures accounting controls interfaced department heads personnel operating balancing procedures assured appropriate audit trails public accounting senior auditor planned directed daytoday activities required annual audits corporations banks real estate developers health care organizations | ACCOUNTANT |
line chef summary cook 16 years experience cooking various environments prior work prep cook line chef sous chef motivated offering years experience food industry focused high standards taste quality maintaining profitable margins superior communication leadership skills personable love working hands people worked various field customers ensuring satisfaction product line cook years experience highpressure culinary environments skilled preparing large volumes food quickly efficiently seeking use culinary skills expertise prepare special variety dishes professional rewarding environment highlights strong attention safe food handling procedures attention detail hospitality service industry background ability receive critique fast learner fast paced environment ideal ability delegate strong people person strong communication skills open minded focused disciplinedhigh volume production capability focus portion cost control high volume production capability welltuned palette focus portion cost control inventory management familiarity experience line chef april 2013 december 2013 company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines verified proper portion sizes consistently attained high food quality standards maintained updated knowledge local competition restaurant industry trends led shifts personally preparing food items executing requests based required specifications maintained smooth timely operations preparation delivery meals kitchen sanitation properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler changed sanitized cutting boards benches surfaces beginning new task avoid crosscontamination cooked served food meals accordance planned menus diet plans recipes portions temperature control procedures facility policies positively engaged customers offering menu information providing suggestions showing genuine appreciation business practiced safe food handling procedures times promptly reported maintenance repair issues executive chef baked consistent quality items accurately mixing dividing shaping proofing verified freshness products upon delivery accurately efficiently prepared healthy delicious fish meat vegetablebased dishes meat cutter august 2014 january 2015 company name city state cut prepare meat needed recipes high volume manner ground fresh pork beef cut steaks roast prepared seafood preped everything meat chicken fish cooked accordingly steamers implemented supported company initiatives programsconsistently kept clean safe environment adhering federal state local sanitation safety requirementsfollowed proper food handling methods maintained correct temperature food productsestablished maintained open collaborative relationships kitchen teamconducted daily inspections maintained food sanitation kitchen equipment safety reportsenforced appropriate workflow quality controls food quality temperatureprepared shift placing clean cutting board utensil bath workstationdisplayed positive friendly attitude towards customers fellow team membersvalidated weights pricing scale printer machinediligently enforced proper sanitation practices prevent spoiling contamination foodsprepared variety local seasonal specialties contributed number boost sales summer months sales associate february 2005 september 2005 company name city state responsibilities included limited helping customer obtain automobile best suited lifestyle needs financial obligation ensured customer satisfaction comfortably stressful time assistant manager january 2003 october 2003 company name city state expertly managed number staff maintained appropriate staffing levels throughout shifts prepared food items consistently compliance recipes portioning cooking waste control guidelines reduced food costs number percent using seasonal ingredients setting standards portion size minimizing waste managed kitchen staff recruiting selecting hiring orienting training assigning scheduling supervising evaluating enforcing discipline necessary verified proper portion sizes consistently attained high food quality standards maintained skilled kitchen staff properly coaching counseling disciplining employees maintained updated knowledge local competition restaurant industry trends instructed new staff proper food preparation food storage use kitchen equipment utensils sanitation safety issues ensured staff understood expectations parameters kitchen goals daily kitchen work 3rd key manager april 2002 august 2002 company name city state third key manager responsibilities included opening store closing store cash deposits cahier stocking products ensuring display appealing customers eye customer satisfaction front desk associate march 2002 december 2002 company name city state front desk associate duties responsibilities included limited answering phones taking reservations ensuring customers stay satisfactory comfortable wasnt rectified soon possible also checked around similar hotels motels price rates would try adjust accordingly front desk associate may 2001 october 2001 company name city state front desk associate min responsibility one ensure customers needs met comfortable enjoyable stay ensure needed also took reservations called confirm well grill cook april 2001 october 2001 company name city state prepared food items consistently compliance recipes portioning cooking waste control guidelines verified proper portion sizes consistently attained high food quality standards regularly interacted guests obtain feedback product quality service levels maintained smooth timely operations preparation delivery meals kitchen sanitation properly labeled stored raw food ingredients including produce meat fish poultry dairy dry goods appropriate storage room walkin refrigerator freezer cooler changed sanitized cutting boards benches surfaces beginning new task avoid crosscontamination cooked served food meals accordance planned menus diet plans recipes portions temperature control procedures facility policies cashier cooking front desk associate housekeeping january 2014 august 2014 company name city state maintained uptodate knowledge store policies regarding payments returns exchangesprevented store losses using awareness attention detail integritytrained multiple new employees quarterly excelled exceeding daily credit card application goalsprocessed guest payments room charges food beverage charges phone chargesgreeted registered guests issued room keysimplemented highimpact sales marketing initiatives resulting increased occupancy profitabilitybalanced rebates miscellaneous chargesrecommended top dining entertainment options guests zanesville areadelivered requested items guests roomsserved public relations representative hotelgreeted guests courteous professional mannermonitored appearance performance front desk stafffostered strong working relationships hotel departmentshand dusted wiped clean office furniture fixtures window sillsremoved finger marks smudges vertical surfaces including doors frames glass partitionsswept dampmopped private stairways hallwayscleaned exterior surfaces lighting fixtures including glass plastic enclosuresdusted ceiling air conditioning diffusers ventilation systemsemptied cleaned waste receptaclescleaned returned vacant rooms occupantready statussupplied guests extra towels toiletries requestedreplenished guest supplies amenitiescleaned dusted cobwebs light fixtures baseboards window sillsstocked room attendant carts suppliesremoved trash dirty linens room attendant cartsswept vacuumed floors hallways stairwellsdelivered special request items cribs guest roomscleaned rooms satisfaction clients education associate applied science business hospitality management liberty university associate applied science business managment liberty university line coursework hospitality management main goal start classes winter quarter associate arts criminal justiceparalegal associate arts criminal justiceparalegal kaplan online ged ged state skills cooking kitchen sanitation contamination operations chef executive chef maintenance mixing associate front desk satisfaction coaching recruiting scheduling staffing training answering answering phones sales sales associate cashier fast learner food industry leadership skills strong communication skills cash cash deposits closing stocking paralegal | CHEF |
senior digital marketing analyst summary highly analytical processoriented data analyst indepth knowledge marketing project management data manipulation visualization furnish insights analytics business intelligence advance opportunity identification process reengineering corporate growth core qualifications market segmentation business intelligence reporting regression analysis business analysis dashboard generation data mining data modeling statistical analysis data experiments project management process improvement highlights power user ms excel power bi power query power pivot qlikview desktop minitab tableau google analytics jira salesforce tsql sql html php javascript ms access ms visio ms project progress r python experience 072016 current senior digital marketing analyst company name city state design build dashboards help analyze monitor visualize key performance metrics add skills accomplishment style interpret data extract trends identify insights opportunities product decisions design monitor enduser reporting tools systems ensuring reports accurate uptodate work internal stakeholders teams across company accomplishment 30 increase revenue segmenting resulting incremental 2m profit 022014 032016 web analyst company name city state extracted transformed loaded etl customer data using code developed using sql built dashboards monitor control marketing efforts helped identify repair datasets incomplete inconsistent require cleaning handled internal customer data inquiries data investigations information requests project teams helped investigate understand available data sources market solve customer site content challenges accomplishment 20 optimization marketing cost reallocating 2m budget profitable areas 062002 082005 web developer company name city developed customized web solutions using php html javascript clients created database structures relationships data types mysql ms access accomplishment increase 22 sales increasing overall visitor traffic 400k education masters business administration 2013 mba university redlands 2011 bachelor sciences university hamburg 2007 college berufsschule city nord languages english german hindi punjabi skills budget bi content clients database english etl german google analytics hindi html php javascript marketing market ms access ms access ms excel ms project minitab mysql optimization profit progress punjabi python reporting sales sql tableau tsql visio | DIGITAL-MEDIA |
adjunct instructor volunteer career adviser professional summary administrative professional extensive experience academia sales customer service number venues highly competent persuasive customer communication particularly evidenced six years serving online sales consultant business owner desires position customer service compelling communication plays strong role core qualifications resultsoriented excel areas customer service clientfocused microsoft office reports generation analysis contract negotiationreviewdrafting quick learner training development experience adjunct instructor volunteer career adviser oct 2013 current company name city state teach courses american international politics work career staff assist undecided graduating seniors consultant company dissolved due declining economy jan 2009 current company name city state began consultancy professional academic writer specializing grant writing projects currently completing coursework extension program university california irvine program certification independent educational consultant organizational culture advisor customer service agent project work jul 2014 oct 2014 company name city state performed duties related sales promotion architectural products worked vicepresident conceptualizing new ways workforce training apparel associate seasonal position jan 2014 jan 2014 company name city state maintained organization fitting rooms managed return purchases worked register times peak business secretary board directors oct 2012 oct 2013 company name city state liaison board ameliorate tensions parties time theatre closed director education programs oct 2005 jan 2009 company name city state conceptualized designed program retain millennial boomer talent early career stages facilitate crossgenerational collaboration worked ceo development national marketing strategies product millennial atrisk students responsible assessments debriefings key client stakeholders director career services jul 2002 oct 2005 company name city state changed career services office career developmentservice learning model based cognitive information processing model one 16 centers nationwide realized 40 increase student usage services 67 increase job placement developed leadership fellows program national experiential learning opportunities changed curriculum include course rising sophomorestransitioning juniors seminar career development professionalism combining theory extensive praxis received institutional recognition based center achievements personally recognized one 3 departmental directors achieve highest levels performance excellence ie pushing university forward graduation auditoradjunct assistant professor oct 2001 apr 2002 company name city state served assistant registrar addition reponsibilities auditing every senior suitability graduate also taught courses visiting assistant professor adjunct associate professoracademic advisor oct 1996 apr 2001 company name city state taught 6 classes organizational behavior politics advised 100 students education ba middle east studies may 1986 fordham university city state us gpa summa cum laude summa cum laude middle east studies recipient high departmental honors political science 1989 fordham university city state usa graduated gpa 40 professional affiliations worked nace naacada academic organizations constantly attend either person dc online meetings host organizations offer professional guidance advice skills academic adviser analyst consultant strong client focus grant writing leadership skills several venues marketing strategies office skills sales published technical writer additional information honors awards chapter member design team top national award winning millennial emotional intelligence assessment product educationinmotion hr executive 2006 highest professionalism university charleston 20022003 outstanding service award 2001 new york university new york university deans dissertation fellowship 4 | APPAREL |
sales associate professional summary creative problem solver offers exceptional analytical communication interpersonal skills extensive mental health idd experience managementsupervisory skills commitment proficiency effectiveness progressive qualitydriven organization hiv directorcase manager 3years bron cdc person centered thinking trainthetrainer qualified professional experience 20 years capmrdd mhsa icfmr cprfirst aidbloodborne certified customer service experience 20 years church office manager 3 years notary public teacherlecturer develop policy procedures manual agencies music director 6 years skills project management strategic planning budgeting finance recruitment talent development process improvement visionary microsoft office suite expert visionary customer relations quality control personnel management customeroriented accounts payable receivable flexible thinker complex problem solving customer needs assessment microsoft office suite expert work history sales associate 042013 current company name – city state greeted customers timely fashion quickly determining needs recommended merchandise customers based needs preferences maintained knowledge current sales promotions policies regarding payment exchanges security practices responded customer questions requests prompt efficient manner contacted store locations determine merchandise availability engaged customers sincere friendly manner completed cleaning stocking organizing tasks assigned sales area built relationships customers increase likelihood repeat business contributed team success exceeding team sales goals number contributed team success exceeding team sales goals number utilization management specialist 122012 current company name – city state collected analyzed data effectiveness programs projects developed streamlined systems monitoring tracking program effectiveness documented investigated complaints potentially fraudulent claims displayed sensitivity cultural linguistic needs clients families served attended monthly staff training sessions case manager 102012 112012 company name – city state developed treatments casework programs average number patients month supplied crisis intervention substance abuse services patients community interviewed evaluated clients including conducting safety risk assessments referred clients social services agencies offered therapeutic services crises intervention emotionally disturbed children adolescents created strategies meet needs mentally physically disabled students attended monthly staff training sessions documented investigated complaints potentially fraudulent claims qualified professional qmrp 112011 122012 company name – city state created strategies meet needs mentally physically disabled students attended monthly staff training sessions developed treatments casework programs average number patients month interviewed evaluated clients including conducting safety risk assessments maintained regular contact clients including visiting clients homes investigated suspected cases child abuse neglect exploitation trained working patients aspergers syndrome high functioning autism supported patients families coping problems resulting severe illness case manager 012011 092012 company name – city state developed treatments casework programs average number patients month interviewed evaluated clients including conducting safety risk assessments referred clients social services agencies offered therapeutic services crises intervention emotionally disturbed children adolescents maintained regular contact clients including visiting clients homes wrote reports case summaries compiled work records including required statistics trained working patients aspergers syndrome high functioning autism coordinated patient care preadmission postdischarge followup supported patients families coping problems resulting severe illness office manager 032010 current company name – city state developed company personnel policies standard operating procedures employee handbooks developed facilitated newhire orientations conducted employment verifications investigations built comprehensive employee recruiting strategy developed enforced company policy procedures relating phases human resources activity facilitated criminal background check process new hires offered fair equitable compensation comparing current salaries market pay conducted job analysis job evaluations resulting quality job specifications shadowed employees determine accurate description duties skills required position directoroffice manager 042006 122010 company name – city state directed planning budgeting vendor selection quality assurance efforts recommended process systems improvements qaqi defined clear targets objectives communicated team members monitored timelines flagged potential issues addressed coordinated design meetings decisions across 2 internal departments teams collected analyzed data effectiveness programs projects followed initial screening visiting clients homes developed streamlined systems monitoring tracking program effectiveness designed educational materials used inform policymakers community stakeholders wrote summaries reports correspondence regarding community outreach efforts designed client satisfaction surveys preserving confidentiality participants program information coordinated work groups outreach activities qualified professionalsupervisor 042003 032006 company name – city state attended monthly staff training sessions gave oneonone attention students maintaining overall focus entire group created strategies meet needs mentally physically disabled students communicated nonverbally children provide comfort encouragement positive reinforcement developed treatments casework programs average number patients month met number patients day regular therapeutic interviews supported patients families coping problems resulting severe illness coordinated patient care preadmission postdischarge followup referred patients psychiatric medical examinations well family assessment planning teams trained working patients aspergers syndrome high functioning autism residence hall director administrator ii 082001 032003 company name – city state politely assisted customers person via telephone strengthened companys business leading implementation project worked directly departments clients management achieve result hired trained number staff tfn project coordinator 032001 082001 company name – city state directed planning budgeting vendor selection quality assurance efforts supervised work 5 community agencies offering constructive feedback work performance defined clear targets objectives communicated team members monitored timelines flagged potential issues addressed coordinated design meetings decisions across 5 community agencies implemented set comprehensive tracking processes monitor tobacco free nebraska performance collaborated outside agencies community achieve goals case manager 111998 032001 company name – city state assessed screened counseled number clients day collected analyzed data effectiveness programs projects followed initial screening visiting clients homes educated number clients week prevention treatment hiv stds developed userfriendly webbased data system inhouse program staff outside stakeholders developed streamlined systems monitoring tracking program effectiveness designed educational materials used inform policymakers community stakeholders wrote summaries reports correspondence regarding community outreach efforts collected hiv risk assessment data entered findings centralized database designed client satisfaction surveys preserving confidentiality participants program information coordinated work groups outreach activities assumed responsibility agency absence director documented investigated complaints potentially fraudulent claims educated community members environmentallyrelated health issues assessed responded individual community health education needs wicmedical clerk 061998 111998 company name – city state answered average number calls per day addressing customer inquiries solving problems providing new product information greeted customers entering store ascertain customer wanted needed described product customers accurately explained details care merchandise politely assisted customers person via telephone provided elevated customer experience generate loyal clientèle investigated resolved customer inquiries complaints timely empathetic manner served main liaison customers management sales team ensured superior customer experience addressing customer concerns demonstrating empathy resolving problems spot managed wide variety customer service administrative tasks resolve customer issues quickly efficiently directed calls appropriate individuals departments education mba business administration current bellevue university city state master arts management 6 2001 bellevue university city state management bachelor science early childhood 12 1994 north carolina state university city state early childhood certifications skills accounts payable budgeting business management customer service finance microsoft access excel power point microsoft word office manager quick book recruitment strategic planning typing 45wpm additional information nc snap certified | AGRICULTURE |
public relations intern summary team leader developer five years experience management sales customer service achieving positive outcomes result integrity hard work innovative thinking highlights qualifications include professional experience serving teams receiving regional national recognition excellence proven leadership motivation ability management volunteer roles strong verbal written communication skills experience organization staff volunteers multiple highpaced environments experience public relations intern jun 2016 company name city state develop relationships media contacts ensure integrity within articles execute media events timely fashion write weekly press releases covering weekend sent fans sponsors develop manage content digital media platforms including websites facebook twitter instagram snapchat google youtube manage crisis communications develop talking points internal external audiences sales service coordinatorassistant branch manager feb 2014 may 2015 company name city state individual recipient pinnacle award cincinnati region quarter one 2015 based results sales goal 250 retail quality assurance audit operational employee satisfaction index rating customer satisfaction index rating ensured compliance operational policies procedures provided workflow direction branch staff members assisted branch manager employee interviewing selecting training setting adjusting pay rates work hours directing daily work monitoring implementing compliance measures administering discipline evaluating performance recommending hiring termination decisions applied selling techniques open develop close sales creating product interest actively crossselling products actively pursuing potential customers addressed resolved possible escalated customer concerns complaints guest services supervisor sep 2012 aug 2013 company name city state organized 3040 staff members volunteers various events charlotte motor speedways tracks answered questions guests pertaining events facilities handled complaints area assigned help satisfy guests ensure positive experience problem solved positive manner ensure guests satisfied visit sales manager jun 2011 feb 2014 company name city state member store 1252 team awarded store year best buy co inc fy 2012 store received multiple top store month honors 20112014 richmond charlotte nc muncie recommended home store district 14 manager selected carolina district manager hr manager serve one two people turn around poorperforming store charlotte nc outcomes 12month appointment store earned top store quarter recognition t4 territory march 2013 reduced shrink significantly keeping thorough inventory applying company policies procedures implemented employee evaluation process uphold policies employees coached trained existing new employees company sales techniques behaviors goals culture increased customer satisfaction index applying best buy practices points customer contact supported goal achievement modeling strong salesmanship positive behaviors driving customer satisfaction retention goals coordinating relationships surrounding businesses best buy stores local community sourced interviewed hired employees individual business group continually coached trained new employees building confidence role playing weekly oneonone consultations provided coaching recognition feedback create open approachable culture store managed profit loss statements opened closed store handled cash prepared bank deposits audited cashier drawers created employee schedules analyzed stores performance indicators team selling behaviors goals develop action plans address objectives achieve desired business results served employee experience committee eec chairperson three stores built relationships businesses organizations local area coordinated volunteer efforts 12 largescale community events year ensured minimum 10 volunteers event secure 1000 donation 501c3 public relationssocial media manager department athletics mar 2011 may 2016 company name city state promote indiana university indiana university east mission fans iu east iu east athletics consistently show ability think feet adapt sudden changes write design administer questionnaires recruitment letters students coaches social media director athletics promoting sports twitter facebook instagram snapchat iueredwolvescom plan execute visits prospective students competing teams sponsors organize athletes visits help build connection prospective recruits organize fundraising events athletics serve event manager athletic events organized event staff logistics education bachelor science business administration august 2015 indiana university business administration professional affiliations member indiana university east alumni board directors july 2015present member indiana university alumni association august 2015present michael coyle 2 interests indiana university east assistant coach mens womens track field spring 2015present cross country fall 2015present teams earning usatf level 1 certification completed 8month academy cultivating talent center leadership development indiana university east school business august 2014april 2015 alumni advisor students today alumni tomorrow stat club july 2015present served emcee campus life external affairs events august 2013august 2015 volunteered track team special olympics held richmond high school interacted athlete participants facilitated meet events march 2015 4 year social media coordinator student activities advisory team august 2011august 2015 community volunteer annual reidride fundraising program reid health generates support donations thousands pairs shoes distributed schoolage kids greater richmond area 2012present volunteer richmond parks recreation city fit 5k 2012 2014 2015 volunteer united way may 2013 skills c cashier coaching com content crisis communications customer satisfaction directing direction driving fashion fundraising hiring hr inventory letters logistics director modeling policies press releases profit quality assurance recruitment retail selling sales websites workflow articles additional information leadership community outreach indiana university east assistant coach mens womens track field spring 2015present cross country fall 2015present teams earning usatf level 1 certification completed 8month academy cultivating talent center leadership development indiana university east school business august 2014april 2015 alumni advisor students today alumni tomorrow stat club july 2015present served emcee campus life external affairs events august 2013august 2015 volunteered track team special olympics held richmond high school interacted athlete participants facilitated meet events march 2015 4 year social media coordinator student activities advisory team august 2011august 2015 community volunteer annual reidride fundraising program reid health generates support donations thousands pairs shoes distributed schoolage kids greater richmond area 2012present volunteer richmond parks recreation city fit 5k 2012 2014 2015 volunteer united way may 2013 | PUBLIC-RELATIONS |
branch banking coordinator summary manager 12 years background customer service finance leadership branch management vast knowledge finance regulatory requirements general bank operations enthusiastic energetic leading staff exceed sales goals delivering excellent customer service dedicated team player experienced overseeing operations individual multiunit facilities developing successful programs improve profitability diligent driven individual achieved success variety roles increasing levels responsibility effective communicator teambuilder strong analytical management organizational skills education bba banking 2015 strayer university city state high school diploma college preparatory 1999 holly hill roberts high school city state experience company name city state branch banking coordinator 042013 current supervise participate daily operational functions branchs teller area ensure timely efficient completion client transactions proactively manage daily salesquality referral process assist hr recruiting interviewing selecting oncoming associates research balance transactionsdaily reportscompleted corrections timely manner daily vault operationscash master assist risk management practices responsible staffing scheduling branch complete staff developmentperformance reviewssalary administration ensure operating procedures followed outlined branch operational manual bom company name city state guest service agent 042012 062015 greets registers assigns rooms guests maintaining confidential information relates guest records promptly effectively deals guest requests complaints answers routes calls appropriate takes guest messages accuracy responsible cash drawer contents transactions shift night drops necessary maintains accurate records including cash flows registration cards reservation cards property walks answers inquiries pertaining hotel services registration guests travel directions preferred experience onq software company name city state service manager ii 072007 022012 ensure policies procedures security guidelines followed educate customers products services alternative solutions maintained compliance vault deposit logs risk mitigation conducted spot coaching ensure tellers convey quality customer service exhibited effective leadership skills motivating teams meet company goals assisted hiring terminating training createdmaintaineddelivered performance evaluations employees performed initial auditsreports randomly monthly basis company name city state managerauditor 022004 062007 processed guest payments room charges food beverage charges phone charges greeted registered guests issued room keys delivered requested items guests rooms processed credit card transactions checkout process supervised front desk staff monitored appearance performance front desk staff fostered strong working relationships hotel departments performed bookkeeping activities balancing accounts conducting nightly audits recorded guest comments complaints referring customers managers necessary directed personnel training labor relations activities served link management employees handling questions interpreting administering contracts helping resolve workrelated problems skills accounting accounts payable accounts payable receivable auditing balance sheet billing bookkeeping budgets cash receipts closing coaching excellent communication hardware conflict resolution contracts credit checkout process client customer relations excellent customer service customer service finance financial forecasting forklifts hiring human resources management human resource hr internal audit internet connectivity labor relations team building leadership skills loss prevention managing marketing money 97 operations management payroll performance reviews personnel policies processes process improvement quality quality control recruiting research risk management sales scheduling shipping staff development staffing telephone telephone etiquette phone time management trainer warehousing | BANKING |
rda professional summary dependable hardworking team player get along easily types people pursue career dental assistant looking experienced level position renew rda license licenses xray certified certifications pending rda coronal polish pit fissure sealant invisalign certified dental skills 4handed dentistry preventative care instrument sterilization diagnostic xrays infection control ortho emergency treatments prostheticsrestorations prep oral surgery bleaching trays castsimpressions patient education chairside skills prepare tray setups dental procedures obtain dental records prior appointments prepare patients procedures ensure comfort develop trust calm distressed patients instruct patients postoperative general oral health care oversee cleanliness operatories instruments insure safesanitary conditions using autoclave ultrasonic dry heat instrument sterilization assist dentist extractions fillings rcts implants crown preps assist hygiene srp cases general office skills eaglesoft dentrix open dental microsoft office exceptional phone etiquette scheduling professional experience 032014 042015 rda company name city state coordinated appointment schedules dentist oral surgeon routinely completed inventory supply orders restocked supplies greeted prepared patients dental examinations properly sterilized dental equipment examination rooms accordance infection control policies correctly arranged instrument trays prior dental procedures surgeries proficiently assisted dentist diagnostic preventative general orthodontic endodontic surgical periodontic procedures 042013 122013 dental assistant company name city state greeted prepared patients dental examinations properly sterilized dental equipment examination rooms accordance infection control policies effectively operated xray machines developed xrays provided appropriate postoperative instructions prescribed dentist expertly filed patients charts processed billing payments 062012 122012 dental assistant company name city state greeted prepared patients dental examinations properly sterilized dental equipment examination rooms accordance infection control policies accurately collected recorded patient medical dental histories education training 2012 dental assisting program kaplan college city state honors gpa 385 2014 invisalign training city state 2015 itero training city state 2015 kor whitening training city state community service dentistry heart free dentistry cea dental convention greeter collected surveys kaplan student leaders feeding america blood drive | ARTS |
fitness attendant summary highlymotivated nutritionist masters degree seeking career position healthcare field goaloriented highachieving professional advanced knowledge skills nutrition hi ghly effective evaluating nutritional needs adults children various diseases selfstarter energetic enthusiastic dependable individual outstanding leadership management skills creative organized key team player strong interpersonal communication skills highlights genetic nutrition background adult adolescent child nutrition use anthropometric measurements effectively influences proficient speaker arabic english microsoft word excel powerpoint team leadership confident public speaker accomplishments completion masters thesis effect curcumin help reduce risk development type 2 diabetes genetic level granted key player award year outstanding performance fitness attendant training supervision new employees elected vp finance president graduate club university new due excellence leadership management skills club esm granted trailblazer graduate club year award assessed helped almost 5000 patients nutrition eating habits resulting high percent success tangible positive feedback requested personally pediatricians due professionalism nutritional knowledge communication skills presented nutrition lecture 300 elementary students american school jordan represented nutrition career senior students career day american school jordan experience fitness attendant march 2014 may 2015 company name city state supervised guided members safe exercise use machines contributed operation clean friendly wellmaintained recreation center encouraged motivated members attend group fitness classes contributed selecting interviewing training new employees work evaluation improved 3364 3794 nutritionist july 2012 july 2013 company name city state assessed almost 5000 patients overall physical health body composition scale measurements body machine recommended appropriate feeding schedules methods meet nutritional needs line patients age gender diagnosis cultural background religious practices encouraged patients caregivers follow recommended food guidelines wellbalanced diets consulted regularly physicians patients weight r ecommended specialized laboratory tests assess monitor nutritional status counseled 800 postpartum patients regarding special dietary needs enhance recovery efficient breastfeeding coordinated successful school public events increase health awareness marketing nutrition supplements emphasized nutrition supplements features pharmacists increase awareness sales product trainee food services healthy therapeutic nutrition february 2012 march 2012 company name city state manage tray line checking setting trays ensure patient food orders correct according dietary need disease status utilize sanitation procedures times food interaction handling work specialized diets kidney dialysis patients screen newly admitted patients nutrition concerns daily round patients nutrition concerns risks provide special diet menu options inpatients education master science human nutrition 2015 university new city state usa minor nutritional genomics thesis submitted partial fulfillment requirements degree 38 gpa bachelor science human nutrition dietetics 2012 university jordan city jordan 302 gpa organizations president engineering smart management esm jan 2015 june 2015 represented organization setting leadership role model monitor eboard duties delegated authorities planned organized managed clubs events eboard members active member graduate student council establish meetings guidelines agendas weekly basis vp finance engineering smart managementesm sept 2014 jan 2015 created annual budget academic year processed funds payments financial paperwork reported receipts expenditures monthly basis granted trailblazer graduate club year award outstanding successful events volunteered feeding children everywhere packaged 2150 meals ct june 2015 professional development fourth arab conference nutrition jordan april 2011 conference updates nutritional management diabetics elderly jordan november 2011 today scientific comprehensive health natural right every human jordan february 2012 completed creating smarter lunchrooms online program cornell university usa january 2014 womens leadership conference university new usa october 2014 certifications first aid cpraed current | FITNESS |
research assistant summary seeking position research institution university skills managerial accounting legal environment business financial management operations management business information systems managerial economics organizational behavior management processes quantitative analysis business decisions financial statement analysis marketing management strategic management professional paper presentationmanagerial accounting legal environment business financial management operations management business information systems managerial economics organizational behavior management processes quantitative analysis business decisions financial statement analysis marketing management strategic management professional paper presentationmicrosoft word microsoft excelmicrosoft powerpointmicrosoft projectmicrosoft accessmicrosoft outlook express experience 022005 052005 research assistant company name college business administration economics new mexico state university nm market research prepare write business marketing plans startup companies work supervision dr kevin boberg associate dean 012002 012003 officer company name industrial commercial bank vietnam translated banking documents english vietnamese acted interpreter needed developed maintained correspondent banking relationship russian banks kept track loans borrowed foreign banks worked returnee project vietnam german reconstruction bank administrative clerical work 021999 022001 021999 company name certificate liaison officer ministry trade vietnam group prize national students scientific research competition organized ministry education training innovative medal youth 2 page 2 education training 2005 master business administration new mexico state university may 20 2005 nm 400 2002 bachelor economics foreign trade university city vietnam recipient 20042005 glen yoquelet scholarship college business administration economics new mexico state university nm graduate assistantship college business administration economics new mexico state university nm activities honors certificate liaison officer ministry trade vietnam group prize national students scientific research competition organized ministry education training medal youth additional information awards honors achievement 2004 | BANKING |
member services representative summary skilled relationshipbuilder able establish easy rapport customers building trust respect highly serviceoriented individual responsive need thorough followthrough organized effective multitasker excellent coordination skills keen attention detail experience member services representative 032015 current company name city state promoted cashier lead cashier help train staff facilitated huddles morning meijer among top 10 advisers telephone banking 2011 2012 peer coach new existing employees peer peer winner jp morgan chase received best best award outstanding customer service 2012 jp morgan chase 2013 2014 ranked top 5 columbus fraud analysts zero bottom box subject matter expert new existing employees jp morgan chase led facilitate team meetings absence manager jp morgan chase 2015 promoted member service representative trainee member service representative opers responds inbound telephone inquiries members benefit recipients others regarding opers benefits services provides benefit information necessary members make informed lifepath decisions regarding benefit selection account changes etc promotes selfservice benefit awareness promoting resources member benefits system opers website providing assistance navigation sites fosters strong customer service teamoriented work environment takes ownership following ensuring timely quality service risk operations analyst ii 082014 022015 company name city state pinpointed fraud trends specific online money movement communicated information colleagues within department researched monetary transactions made chasecom ensuring validity transactions security customer accounts collaborated across lines business within chase better serve customers reduce delay online money movement risk operations analyst 072013 082014 company name city state answer high volume incoming calls internal chase colleagues account holders require assistance deposit holds new account screening fraud activity account restrictions aml closures kiting aau closures detect fraud prevent loss customer chase reviewing necessary documents investigate account activity wells history account holder adhere regulatory legal bank requirements screen accounts ensure customer meet comply kyc policy procedure chase verify risky business isor initiated could pose potential risk bank provide peer coaching walk floor sme provide assistance analyst complex customer issues assist new hires production floor senior service specialist 122012 062013 company name city state enforced relief customers reviewing situation ensuring consumer satisfaction throughout deescalation process investigate solve customers longstanding complex problems duties included working site leaders investigate complaints suggest improvements identify highlight issues impact policies processes procedures necessary changesimprovements maintain accurate timely records correspondence discussions customers various systems customer service specialist 012010 112012 company name city state remained date developments changes products services policies procedures reading job aid guides attending briefingmeetings completing courses participated variety special projects requested management including piloting system andor process improvements demonstrated appropriate professional phone skills exhibited composure patience received inbound calls volume 80150 daily make sure customers understand products services duties included keeping clients current date personal cd andor business accounts credit card auto schoolmortgage loans andor line credit accounts professional detailed manner process orders customers debitcreditliquid cards checks check registers account andor tax statement online trouble shooting helping customer navigate chase online duties included limited password code resets access accounts online account alerts via text email create claims customers follow claim making sure incorrect charge corrected meeting goal every month duties included limited maintaining low handle time phone maintaining great customer surveys team meetings twice month give ideas better service share experiences learn peer coaching new hired bankers intern 062008 082008 company name city state develop prepare packets containing information social service agencies assistance organizations programs might useful inmates offenders write reports describing offenders progress customer service specialist 102004 022010 company name city state monitor checkout stations ensure adequate cash available staffed appropriately count money cash drawers beginning shifts ensure amounts correct adequate change receive payment cash check credit cards vouchers automatic debits assist customers providing information resolving complaints answer customers questions provide information procedures policies issue receipts refunds credits change due customers sell tickets items customers process merchandise returns exchanges cash checks customers education 2008 associate arts wright state university criminal justice sociology city state criminal justice sociology skills analyst banking benefits cashier cd coach coaching com credit clients customer service debit email issue receipts legal meetings access money mortgage loans navigation policies processes progress quality reading surveys tax telephone phone skills phone trouble shooting website | BANKING |
program manager professional summary highlymotivated community service professional skilled networking media outreach relationship development flexible versatile team player maintains sense humor pressure core qualifications citizen engagement employee relations media relations intergovernmental legislative affairs social media event planning logistics public speaking copywriting copyediting microsoft word excel expertise strong communication skills experience 102015 082016 program manager company name city state contributed relevant blogs conferences events offline online increase brand awareness managed complete redesign launch companys website number months created official company page facebook facilitate interaction customers managed social media programs including internet forums blogs social networking applications message boards presented current promotions public events tradeshows wrote newsletter marketing copy presentation materials special projects established effective working relationships clients government officials media representatives developed implemented communication strategies information programs gathered analyzed data community needs interests developed published monthly citizen newsletter organized public appearances lectures contests exhibits increase product awareness designed web content including monthly newsletters promotional calendars managed editorial content design distribution external company newsletter conferred production graphic design webdesign personnel coordinate production corporate communications materials developed corporate communications strategies programs including project timelines coached less experienced public relations staff members corporate communications practices proofread reviewed print electronic content correct grammar adherence house style revised campaigns response feedback creative director account team clients reviewed edited colleagues written work grammar tone voice creative quality implemented seo strategy resulting number increase website hits used software manage efficient delivery track content drafts communicated designers graphic producers video editors videographers create cohesive company voice researched industrial technical information quickly come speed unfamiliar industries maintained awareness digital trends new emerging technologies platforms 082011 current office state representative intern district director city state recruited trained supervised 812 new staff members interns volunteers year reviewed staff work gave comprehensive constructive feedback developed 28page training manual new interns volunteers developed training program specific assigned job tasks including database management constituent casework drafted meeting agendas supplied advance materials executed followup meetings team conferences planned publicized events including securing 150000 sponsorships edited distributed press releases pitches local national media outlets securing positive coverage multiple publications attended community meetings forums answer questions address complaints explain procedures collaborated community members educate public regarding issues constitutional amendments newly enacted legislation received screened high volume internal external communications including email mail simplified topics healthcare energy government technology clear concise compelling writing wrote newsletter copy presentation materials special projects created maintained spreadsheets using advanced excel functions calculations develop reports lists 012012 052012 intern company name city state identified customer needs market research analysis tracked communication regarding clients using print electronic media education bachelorof science public relations university texas austin public relations bachelor journalism broadcast university texas city broadcast skills excellent interpersonal skills strong communication skills concise conferences copyediting copywriting clients database management email employee relations event planning government logistics market research analysis materials media relations meetings excel mail microsoft word newsletter page press releases problem solver public speaking publications fast learner selfstarter spreadsheets | PUBLIC-RELATIONS |
director engineering executive profile proactive engineer years experience management skills operation management industrial engineering passion increase operational performance improving customers satisfaction responsibility crossed levels managerial responsibilities including exclusive ohsa epa logistic requirements inventory wip control budgetary generation increases abilities proactive ensuring customer satisfaction managerial responsibilities managing plant operation engineering departments developing diverse team members achieve success recently achieved masters business administration presently working sixsigma certification provides additional skills pursue passion individual extensive experience operational managerial elements takes optimizing production operation control cost relationship financial effect organization striving improve operational methodology operational sequences reduce product cost studying operational ergonomics efforts eliminate control worked relate injuries business operation project management aspect industrial operation experience also includes inventory control methods jit well lean manufacturing practices required develop effective operational continuous improvement process achieve desired goals excel ability combining diverse backgrounds different individual one common direction accomplishment creating atmosphere trust teamwork skill highlights product development product line expansion project management budgeting expertise quality management distribution management facility management mba time management studies total quality management workflow planning staff development staff motivation expense controlinventory control labor cost controls negotiation skills core accomplishments project management •implemented monitoring project reporting project comparing projected project cost actual project cost purpose provide management information concerning effect projected margins resulted margins increasing 3 average 18 average •successful developed implemented inventory control software reduced yearly expenditures 500000 hand inventory 750000 • reorganized finishing distribution operation teamgroup operation resulted decrease cost 20 30 professional experience director engineering jun 2013 jul 2014 company name city state management staff engineers performing precostcosting function conducting product development developing maintaining work instruction new existing product work inprocess analysis develop efficient production line setup efficient production methods development technical data instruction lean manufacturing process practices ensure manufacturing management best information tools produce product efficiency profitable manner new product development interpretation blue prints technical data recommendation design workaids machinery attachment accompanying work flow design improve production assembly process increase profitability one many strong points blue print techincal data interpretation auto cad pattern development costing manager apr 2003 dec 2009 company name city state major responsible establishing bill material structure including direct labor hour calculation cad drawing motion time analysis determine different level cost factors manufacturing process extensive experience analysis production process determine actual cost able generate monitoring devise report activity concerning margin fluctuation experience developing operating systems monitoring establish material usage mrp system also developed project progress reporting comparing projected project cost actual project cost monitor provide management information progress effect project margins included electrical components steel fabricated component tooled components based cad draws regulator standards proposed implemented lean manufacturing techniques continuous improvement manufacturing concepts training improve turns reduce manufacturing cost also imitated 500000 interest free loan rural development community provide capital expansion production capacity result cost control reporting margins increased 3 average 18 average chief industrial engineer manager rd jan 1991 dec 2002 company name city state project installation installation mechanical electrical osha related safety standards manage supply chain ensure effective accurate operation prevent bottlenecks production delays product development establish equipment requirements new production forecasting productive capacity domestic international production also including product precosting load analysis negotiating contractual process suppliers various raw material replacement parts domestic international operation ensure projects cost controlled maintained ongoing performance projects result maintained resovling customer relation issues product design quality internal external customers ensuring customer continued satisfaction managing production process insure production line set correctly meet customer delivery specification production line demands responible programing plc equipment various different pieces equipment ensures mexico personal trained operate equipment warehouse management responible function logistics domestic shipping including development pick pack operation outlet store operation working departments pinpointing potential problems determining best potential solution problems well overseeing implementation solution project management installation quality control ergonomic issues personnel training retraining programs improve process reducing operating cost improve customer satisfaction project development installation inventory system reduced yearly expenditures 500000 hand inventory 750000 reengineering 100000 square foot finishing distribution operation teamgroup operation resulted decrease cost 3120000 per year education master business administration degree management 8 2012 university phoenix city state united state gpa gpa 37 gpa 37 bachelor business administration degree management 8 1979 delta state university city state united states gpa gpa 30 gpa 30 dean list member sigma phi eplson graduate coursework sba skills lean manufacturing mba pl management product development management industrial engineering skills operational management skills performance analysis cad mircosoft office quality control management | APPAREL |
accountant highlights microsoft office intermediate microsoft office components excel word powerpoint outlook access familiar macros vlook ups sql calculating formulas manipulating reports well smart view running query reports creating reports sap peoplesoft navigate within resource one retrieve financial reports run queries experience 082014 current accountant company name city state accountant within experimental therapeutics research department prepares grant restricted nonrestricted financial reports pis within department create financial models analysis restricted nonrestricted accounts within department prepares monthly financial reports pis reconcile ncrna core monthly basis assists completion effort reporting well completes job data update form jduf via epaf system expense transfers needed clear deficit assist preparation operating budget assist financial model specific grants within department monitors reviews departmental transactions ensure compliance established financial controls accordance divisional institutional policies ensure applicable revenue expenses captured communicates grants contracts ensure requests completed timely manner reviews open po monthly basis close pos necessary analyzes evaluates operations financial systems prepares recommendations documents update fiscal services related policies procedures respect operating systems assist invoicing via ilabs construct macroenabled reconciliation template significantly reduces keying errors maximize reconciliation efficiency implemented macroenabled reconciliation template increased effectiveness twenty percent significantly reduced keying errors prepares training materials within department increase productivity standardized processes completes special projects assigned department administrator 122012 082014 staff accountant company name city state full cycle accountant several operating companies within sysco foods company completed issued weekly monthly quarterly financial statements operating companies review submit corporate office uplaod run reports business objects cfo ofoperating company review verified journal ledger entries cash check payments purchases expenses trial balances examining authenticating inventory items prepared monthly pl several operating companies within sysco corporation research variances reviewed transactions gl accuracy researched transactions deviate purpose account reconciled aging ar transactions performed financial analysis identified explained deviations planned historical data assisted evaluating control systems accounting process ensure operating companies comply gaap well provided necessary information internal external auditors needed basis reviewed account reconciliation accountants timely manner 012010 022012 accountant auditor company name city state served accountant auditor within department financial services role consisted utilizing software applications compile retrieve summarize accounting information analysis reporting purposes examined accounting source documents accuracy completeness compliance departmental state rules regulations agreements provided financial trainings 240 faculty staff employees enforce rules regulations procurement card set set state texas procurement regulation maintained controlling records required ensure accuracy data entered accounting system identified reported situations compliance pvamu internal controls policies procedures recommending improvements accounting process optimize internal control performed duties compliance gaap company department policies procedures internal controls sarbanesoxley requirements reviewed expense report irregularities recommended corrective measures improve internal controls prepared adjusting closing entries statements analyze financial operations education may 2011 masters science accounting prairie view university city state accounting dec 2009 bba accounting prairie view university city state accounting professional affiliations cpa candidate participated various community activities including phi beta lambda national association black accountants texas society cpas beta gamma sigma greater womens chamber society completed research operations curriculum 2015 skills account reconciliation accounting accountant accounting system ar budget business objects closing contracts financial financial analysis financial controls financial operations financial reports financial statements gl grants inventory invoicing ledger macros access excel microsoft office office outlook powerpoint word monitors operating systems peoplesoft policies processes procurement reporting research sap sarbanesoxley training materials view | ACCOUNTANT |
practice manager executive summary strategic motivational solutionsfocused leader mba extensive experience analyzing systemsprocesses implementing missioncritical infrastructure improvements broad based experience healthcare industry including regulatorycorporate compliance strategic planning contract negotiations craft implement key quality improvements enhance quality patient care secure regulatory compliance proven track record success developing solutions significantly improve efficiency business operations experience developing implementing multiyear budgets operational plans excel corporate environments across diverse industries ability collaborate effectively colleagues executives client groups core qualifications proficient windows 2000xp7novell netware 4x5x6x emr allscripts mckesson tcpip enterprise networks enterprise virus protection asset managementitil arcservebackup execnet backup symantec ghost cable installationmanagement landesk window server 200020032008 hipaahitec professional experience practice manager aug 2014 current company name city state develop annual planning budgeting productivity levels corporate accounting prepare detailed business financial activity reports use financial ratios statistical trending marketwide growth improvements top line growth 394 building effective hospital team ensuring safe engaging environment improving medical quality business performance responsible cost containment cash controlbanking asset protection loss prevention inventory management federal dea compliance develop deploy new hospital initiatives including training physician partners implementing efficient patient workflow intake discharge community marketingoutreach campaigns build client base providing extraordinary service existing clients initiating new marketing plans information technology manager feb 2012 sep 2013 company name city state ensured regulatory compliance integrity health information systems provided support surveys adr internal audits mentored ensured professional development new clinical employees providing onsite educational programs supported seasoned clinical staff making field visits member performance improvement committee oversaw compliance department operations information technology manager sep 2008 may 2011 company name city state revised technology initiatives developed strategicoperations plans drive business operations provided technical support emr allscripts projects developed authored distributed enhanced processes improved procedural manualspolicies standardized purchasing procurement inventory network operations championed missioncritical operational changes required new system network telecommunication system training employee development recognized developing teams processes boosted growth profitability efficiency revised clinical training collateral delivered classroom instruction conducted clinical visits ensure field staff competencies emr system marketing director feb 2007 sep 2008 company name city state led marketing initiatives including service packaging advertising campaigns seminar rollouts agency placements endorsements media activities service reviews website referrals oversaw communication 3rd part public relations director information systems jan 2004 feb 2007 company name city state implemented agencys first disaster recovery plan minimize productivity loss established equipment lifecycles maximize use technology throughout organization created delivered agency computersecurity training collateral instruction increase end user knowledge minimize agency risks boosted user satisfaction doubling bandwidth 2 remote sites tripling bandwidth corporate site ensuring usage voip future projects reduced maintenance costs improved productivity increased employee security decreased travel expenses implementing verizon cell phone plan replace pagers included field force manager integrated backend clinical system scheduling education master business administration mba keller graduate school management city state bachelor science telecommunications management devry university city state certifications cisco certified network associate ccnaccai leadership training itil foundations certification sniffer university sniffer distributed training certified novell administrator cna 51 hipaahitech regulation skills adr advertising arcserve asset management agency backup exec backup banking budget management budgeting business operations cable ccna cisco certified network associate cna 51 change management conflict resolution corporate accounting client clients customer relations disaster recovery educational programs employee relations financial ghost information systems innovation instruction internal audits inventory management inventory itil leadership training regulatory compliance loss prevention marketing plans marketing market window windows 2000 2000 enterprise network networks novell netware 4x certified novell administrator packaging performance management policies processes procurement project management leadership public relations purchasing quality scheduling staff development strategic strategic planning surveys symantec tcpip technical support telecommunication phone employee development voip website workflow | INFORMATION-TECHNOLOGY |
electrician professional summary technically sophisticated aviation electrician 20 years experience largescale electronic systems troubleshooting installation calibration maintenance repair within united states navy indepth knowledge aircraft avionics electrical electronic technologies consistent record achievement project management dramatically improving system operating efficiency reliability productive team contributor successfully delivering concurrent projects tight deadlines skills troubleshooting problem resolution avionics systems electrical components aircraft instruments process change implementation goal attainment maintenance management project management quality assurance team leadership training inspections deadline adherence secret clearance collateral duty inspector schematics experience electrician february 2017 current company name city state responsible inspection testing maintenance electrical electronic hvac systems rolling stock equipment accordance fra amtrak standards guidelines service technician february 2016 february 2017 company name city state repair recondition service maintain uninteruptable power supply systems power systems related components troubleshoot diagnose malfunctions complete power systems electrical work center supervisor1st lieutenant supervisor july 2014 february 2016 company name city state supervises 13 personnel performing scheduled unscheduled maintenance flight control instrumentation navigation electrical systems 17 fa18cdef 3 ea18g aircraft supervises 9 sailors responsible daily upkeep squadron facilities stocking inventory sales squadron store merchandise avionics division supervisor indoctrination supervisor july 2011 july 2014 company name city state managed administrative production efforts 59 avionics technicians performing intermediate level repair h60 h53 av8 uh1 ah1 aircraft systems components responsible check training newly assigned sailors receiving initial shipboard qualifications avionics work center supervisor july 2008 july 2011 company name city state responsible administrative production efforts 34 avionics technicians performing intermediate level repair p3 h60 aircraft electrical power generation systems components aviation electrician shift supervisoravionics technician shift supervisor july 2001 july 2008 company name city state supervised 3 sailors performing scheduledunscheduled maintenance corrosion prevention treatment 7 sh60fhh60h helicopters responsible troubleshooting repair electricalinstrument automatic flight control systems supervised 10 sailors performing intermediate level component system repair electrical power generation systems p3 h60 aircraft aviation electricianavionics technician july 1996 july 2001 company name city state performed scheduledunscheduled maintenance corrosion prevention treatment 7 sh60fhh60h helicopters performed intermediate level component system repair electrical power generation systems p3 s3 h60 aircraft achievements led 59 sailors marines completion 247 work orders resulting 92 repair rate received highest grade track seven naval aviation maintenance programs management aviation maintenance inspection trained 150 sailors damage control procedures across nine repair lockers resulting prompt response 75 actual training casualties led 16 sailors completion 15 special inspections 4 phase inspection 2 aircraft compass calibration verifications totaling 165 manhours enabled 25 percent reduction work center backlog developed executed plan successful onload accountability 93 items v22 osprey support equipment valued 8m supervised 27 sailors throughout four work centers successful completion 20 selfaudits 35 drills 22 practical resulting 13 13 programs graded track applied airspeed principles divided communication shop electrical shop two work centers improving repair time efficiency 25 received 5 navy marine corps achievement 6 good conduct medals also awarded junior sailor year 2006 result exemplary performance professional development provided technical expertise testing aircraft systems troubleshooting repairing system discrepancies ensure minimum schedule impact demonstrated technical expertise implementing process changes reduce cost meet schedule without compromising safety quality handled managerial duties ensuring attainment safety quality goals adhering daily work plans maintain schedule requirements installed inspected tested adjusted repaired avionics equipment radar communications navigation missile control systems assigned aircraft fa18 p3 e2 sh60 c2s performed operational checks bench checks troubleshot isolated malfunctions complex aircraft avionics equipment utilized complex test equipment continuous wave pulse generators time domain reflectometers multitrace oscilloscopes frequency counters multimeters deviation meters specialized test equipment perform operational checks repaired replaced components based test results following blueprints schematics handbooks technical documents performed calibration repair replacement system components maintained highest levels workplace organization tool control fod awarenessprevention safety times maintained required certifications perform job requirements handled duties requested education bachelor science professional aeronautics 2007 embryriddle aeronautical university | AVIATION |
director business development highlights microsoft word excel power point access solid skills internet retrieving information research experience director business development jan 2009 current company name city state establish sales marketing outreach within workers compensation law health care vocational rehabilitation industries created entire businesstobusiness sales strategy marketing function business interact providers third party administrators insurance companies attorneys referral sources make personal onsite visits educate train clients services promote business throughout central pennsylvania philadelphia region develop maintain business relationships current prospective clients create presentations email online marketing campaigns web site development print marketing materials director jan 1997 jan 2008 company name city state business retention expansion program directed business retention expansion program newly created position visited senior management 175 businesses year market edc assess business needs local economy workforce visited businesses including health care manufacturing insurance real estate provided presented analysis key information resources key responsibilities included representing edc regional community education training sessions marketing program developing prospect lists securing visits managing analyzing interpreting data assisted fundraising growing membership edc coordinated volunteers researched leading companies lancaster county target membership assisted making visits calling prospective member businesses securing support established key contacts teams areas business community owner jan 1995 jan 1998 company name city state established gift basket business specializing corporate design responsible marketing selling creating customized gift baskets member networking group met monthly generate sales leads vice president jan 1993 jan 1997 company name city state managed government affairs activities 3000 volunteer membership organization fast paced highly visible position accountable president supervised 4 employees three main areas chamber addition government affairs member senior management team responsible staffing personnel issues researched analyzed impact legislation regulations business community major issues worked included health care product liability workers compensation law unemployment compensation safety transportation issues organized 120 volunteers throughout business education workforce community coordinated volunteer committee initiatives provided guidance membership key business issues created special programs activities educational seminars membership chamber responsible representing organization harrisburg monitoring federal state local legislative activity initiating political grassroots program effectively communicating chambers position issues general membership manager jan 1992 jan 1993 company name city state directed aspects government relations including organizing volunteers maintaining active presence harrisburg lobbied pennsylvania general assembly key legislative regulatory issues workers compensation healthcare tort reform unemployment compensation human resource workforce issues managed executive roundtable meetings member company volunteers responsible organizing coordinating volunteers guest speakers luncheons sales marketing meetings 75 meetings held per year 200 professionals attending director jan 1989 jan 1992 company name city state established entire research function pba newly created position developed indepth analysis major issues impacting banking industry state federal level organized taught educational outreach seminars banking volunteers across state lobbied assisted directing pbas political action committee directed statewide economic development initiative collaboration penn state harrisburg education mba lebanon valley college ba international studies central atlantic intermediate school banking dickinson college indiana university pennsylvania international studies skills assembly banking clients database management directing email senior management fast fundraising government human resource insurance law managing marketing market marketing materials meetings access excel power point microsoft word networking online marketing organizing personnel presentations real estate research safety selling sales seminars staffing strategy transportation web site development professional affiliations member professional womens forum committee lancaster chamber commerce industry member fundraising committee kids chance pennsylvania member leadership team central pa ms society executive committee member sweatafit leadership team | BUSINESS-DEVELOPMENT |
project manager professional summary accomplished information technology professional 20 years experience software development life cycle sdlc focus application analysis design application development systems testing systems integration certified project management professional pmp accustomed managing multiple projects priorities fastpaced environments accomplished professional 20 years experience software development life cycle sdlc focus application analysis design application development systems testing systems integration certified project management professional pmp accustomed managing multiple projects priorities fastpaced environments professional detailoriented project manager motivated drive projects start finish part dynamic team skills issue resolution budgeting team oversight business artifacts documentation project finance multitasking organized project planning microsoft office suite sql databases data mapping test case scenarios quality assurance testing plans bug tracking report delivery work history project manager 072013 current company name – city state leads supports complex projects programs including planning management implementation assigned projects andor programs within consumer private wealth management portfolio enterprise execution services organization creates responsible critical project management deliverables business case project plan stakeholder communications management plan risksissues log manages projects accordance defined suntrust pmo project governance methodologies completing project work resolving issues supporting recommendations leads assessment potential new opportunities analyzing opportunity highlevel defining approach works business managers executive sponsors agree project scope approach manages project financials project resources analyzes variances project schedule scope budget directs changes project scope cost implements appropriate change management processes keep project track healthcare product manager 072009 052013 company name – city state evaluated systems needs healthcare business led team business analysts product lifecycle new existing systems collaborated scrum team using agile methodology define deliver healthcare systems strategy roadmap supported agile software development process working conjunction end users stakeholders technical delivery team facilitated scrum ceremonies daily standups backlog grooming sprint planning reviews demo retrospectives led daily scrums communicate current days goals previous days achievements impediments concerns agile scrum environment ensured systems defectsenhancements identified tracked jira communicated development team resolved timely manner prioritizing product backlog ensure correct sequencing alignment business value acted single point contact business healthcare development team provide clear priorities new feature functionality field issues development team enabling efficient utilization resources consistent business priorities worked stakeholders product owner developing release plans managed thirdparty implementations concept development operations translated business goals feature concepts customer needs prioritized product requirements use cases managing consultant 082000 042009 company name – city state designed implemented supply chain transformation solutions clients industrial sector improve overall operational efficiencies effectiveness managed boarding process new customers global expense reporting solution tool supported workload management scheduling system change control records analyzed requirements hosting specific components global expense reporting solution coordinated workload management assignment problem records managed problem records successful resolution reduced overall problem records 50 managed transformation migration servers data centers coordinated daily tasks customer ibm personnel matrixed team environment maintained project status project tracker along creating tracking change requests service rfs service center resolve issues escalate risks project executives managed offshore test team resources india estimated work effort forecasted budget future quality assurance projects managed coordinated activities data governance program gain data consistency improve data quality integrity throughout bank holding company developed overall integrated project plan consisting three projects led ibm along two vendors reporting project status ibm client executives technical analyst 061998 082000 company name – city state implemented package integration solutions healthcare industry provided analysis design development deployment healthcare clientserver application hsd diamond 950 cs using sql plsql oracle created executed automated test scripts using winrunner testdirector adequately test professional institutional claims software application hsd diamond 950 cs lead efforts unit product system regression testing data loader application configured test data reimbursement terms ancillary providers executed component assembly tests professionalancillary pricing configuration healthcare claims education mba finance university georgia city state finance bs computer science spelman college city state computer science skills agile application design application development approach budget business case business process c c change management clientserver concept development conceptual design customer relationship management crm client clients data management databases database delivery enterprise application integration eai enterprise javabeans ejb expense reporting xml financials functional html ibm db2 java java server pages beans javascript jdbc mdbs ms access microsoft office suite microsoft project microsoft visio works migration enterprise oracle developer plsql personnel postgresql pricing primavera product management project management quality quality assurance reporting retail risk management rational unified process sales scheduling scrum sdlc servers servlets scripts software development ms sql server sql strategy supply chain systems integration testdirector validation microsoft visual studio wealth management ibm websphere websphere winrunner certifications project management professional pmp certified project management institute pmi | HEALTHCARE |
sales agent core qualifications compliance policies procedures csc people soft query dyncorp experienced use deltek costpoint peoplesoft oracle sap proficient use microsoft office software email programs include outlook lotus notes excellent internet research skills ncma member experience sales agent september 2016 current company name city state prepare documents representation contracts purchasing statements closing agreements leases deeds accompany buyers visits inspection property advising suitability value homes based current market conditions evaluate mortgage option helping clients obtain financing best rate terms provide expertise advice clients prepare home competitively priced sell quickly principal subcontracts administrator july 2012 may 2016 company name city state performed comprehensive support high dollar visibility government contracts include involvement proposal preparation evaluation source selection price analysis financial reporting reviewed performed indepth analysis supplier proposal responses ensure responsive responsible subcontractor selected award negotiated subcontract terms provided interpretation advice program manager concerning requirements subcontract ensure compliance far company policy senior level administrator department provided guidance work leadership lessexperienced subcontracts administrators subcontracts administrator august 2009 july 2012 company name city state responsible managing cradletograve capture closeout procurement process forty five 45 major task orders valued 1 billion dollars supported development execution 90 proposal efforts fifteen 15 subcontractors per program procurement activities involved purchasing hardware software products construction projects aircraft maintenance training programs associated labor training projects simulation technical services prepared bids processed specifications progress reports advised management contractual rights obligations compile analyze data maintain historical information working closely program managers project managers finance engineering subcontracts administratorbuyer june 2008 june 2009 company name city state provided cradletograve administration assigned subcontracts task orders cumulative value 20 million dollars issued negotiated preaward agreements ie teaming nondisclosure agreements prepared solicitation documents complex acquisitions include statements work terms conditions flowdown terms conditions bid performance evaluation factors measures incorporated requests proposal may appropriate procurement reviewed customer solicitations issued subcontractor rfps negotiated pricing terms order protect companys interests provide cost savings developed negotiated postaward subcontract documents ensure compliance government regulations prime contract requirements company policies issued subcontract task order modifications necessary resolved subcontractor payment issues subcontracts administrator october 2006 may 2007 company name city state conducted proposal preparation negotiation administration customer contact activities provide proper contract acquisition fulfillment accordance company policies legal requirements customer specifications prepared rfps bid packages conducted bidders conferences analyzed evaluated proposals selected recommended subcontractors wrote awards administered resulting subcontracts negotiated coordinated additions deletions modifications needed developed specifications work statements terms conditions procurement specialized materials equipment services valued 20 million dollars participated development subcontract policies procedures buyer august 2004 october 2006 company name city state conducted procurement actions various government programs accordance prime contracts far dfars company policies cpsr requirements analyzed purchase requisitions initiated rfqsrfps reviewed bids selected vendors negotiated terms conditions pricing materials services procured issued purchase orders subcontracts utilizing costpoint provided overall cost savings company 20000 completed necessary file documentation include price analysis memorandums negotiation determination commerciality etc tracked vendor delivery products services expedited orders needed provided support subcontracting activities ndas teaming agreements consultant agreements subcontract modifications task orders associate buyer november 2000 august 2004 company name city state conducted solicitations bid suppliers tabulated analyzed bids secure lowest best value developed price analysis prepared placed purchase orders maintained po files compliance identified new sources procured products services emphasis seeking women minority suppliers assist achievement subcontracting goals accordance fardfars education bs managementpsychology 1997 university maryland city state managementpsychology subcontract management ja white associates inc time management organizational skills rockhurst university skills acquisitions business writing closing hardware conferences consultant contracts clients delivery documentation email finance financing financial reporting government government regulations inspection interpretation leadership legal lotus notes managing market materials microsoft office software outlook negotiation internet research oracle organizational skills peoplesoft people soft policies pricing prime procurement progress proposals proposal proposal preparation purchase requisitions purchasing sap simulation time management training programs | SALES |
teacher summary ath teacher excellent communication skills organized driven innate ability stay task uses effective efficient methods teaching focusing individual needs student highlights central missouri math educators club member missouri council teachers mathematics 2014 conference tutoring experience ms office proficient organized timely accomplishments working beauty brands received two awards received award excellence shift manager year award excellence company wide award awarded one person district seven locations chosen district presented award beauty brands annual banquet kansas city accepted award founder ceo recognized front home office location managers award winners next year awarded shift manager year district experience little 100 hours observation participation field experience sixty hours field experience observations algebra lees summit high school summer school 6th grade math social studies brittany hill fifteen hours spent holden middle school tutoring 6th 8th graders various contents spent twelve hours observing special education students general education special education classrooms finished twenty hours 6th grade math class grain valley south middle school one peers taught three different lessons led several small groups discussions various math articles one lesson taught reviewing order operations since students newly familiar information wanted get practice working various problems using multiple operations played “ ” student read equation class would write board could visualize write students would call answer card solved problem board class moved next card students really enjoyed something together saw game thought fun work history company name january 2014 current teacher city state assigned care eight 18 month 24 month olds campus ucm duties include limited changing diapers potty training feeding breakfast lunch dinner putting naps cleaning disinfecting ensuring safety children observing recording data children communicating parents children company name october 2012 january 2014 sales lead city state duties food prep baking frosting decorating washing dishes also helped customers front house greeted took orders consulted checked customers charge delivery orders main delivery driver responsible checking responding facebook posts emails created selling games contests motivate employees created promotional scavenger hunt customers play company name august 2011 october 2012 assistant manager city state assist execution annual store level financial plans ensure budgeted financial performance met exceeded complete submit required operating reports forms projects conduct monthly store meeting set goals associates ensure store safety security measures communicated followed operational procedures performed company name march 2010 august 2011 shift manager city state assisted location assistant manager recruiting interviewing hiring training new employees guaranteed customers received 100 satisfaction resolved customer concerns ensured employees performing store operations effectively marketing plans promotional programs visual merchandising properly executed assisted location assistant manager evaluating employees education university central missouri present bachelor science education city state metropolitan community college 2012 associate arts city state blue springs high school 2009 diploma city state skills mathematics tutoring good team member communication childcare managing hiring merchandising recruiting selling recording | TEACHER |
talented arts program instructional coordinator highlights eight year military veteran seven years experience education field four years experience teaching art throughout caddo parish art teaching experience includes serving gifted art students enrolled talented arts program tap throughout caddo schools also served art teacher forest hill elementary judson elementary also serve art teacher volunteers america school program forest hill elementary drawing painting since elementary school also sell private artwork freelance artist addition art educational background nine years extensive business administration management experience optimistic organized dependable problem solver strong communication skills effective building productive positive working relationships teachers children diverse backgrounds experience talented arts program instructional coordinator november 2008 current company name city state 1961 midway avenue shreveport la 71130 united states 112008 present salary 200000 usd per month hours per week 40 educator independent contractor current school forest hill elementary principal angela douglas 318 6861783 talented arts program instructional coordinator rhonda glass 318 duties accomplishments related skills performs substitute teacher duties various schools caddo parish long term basis traveled various elementary middle high schools teaching gifted art students small group settings talented arts program tap serviced tap art students located shreve island herndon judson elem keithville youree drive middle caddo middle magnet walnut hill elementarymiddle schools northwood magnet high byrd high schools establish effective relationships children various caddo parish schools make positive impact educational experience implements conflict resolution negotiation strategies effectively manage children special needs classroom setting creates lesson plans grades papers input grades jpams automated grading system progress reports report cards performs administrative duties needed responsible effective oral written communication relates explaining teaching material way easy understand within allotted timeframe ensures instructional methods address various learning styles students responsible proactively managing social issues involve conflict resolution problem solving negotiating ethics fairness issuing disciplinary consequences rewards surrounding students behavior october 2000 december 2007 company name city state salary 250000 usd per month hours per week 40 coownertransportation logistics manager duties accomplishments related skills reduced overhead costs taking administrative responsibility developed managed weekly monthly annual operational budgets three semitrucks trailers truck drivers created developed comprehensive plan accomplish company objectives staying within budget managed relationships truck drivers freight brokers warehouses customers resolve problems maintain customer satisfaction reduced overhead costs taking administrative responsibility developed managed weekly monthly annual operational budgets three semitrucks trailers truck drivers created developed comprehensive plan accomplish company objectives staying within budget managed relationships truck drivers freight brokers warehouses customers resolve problems maintain customer satisfaction negotiated contracts payment freight deliveries driver employment payroll completed mailed bills contracts policies invoices checks initiated performance measurements appraisals surrounding time deliveries customer satisfaction translated business needs priorities actionable logistics strategies minimized damages repair costs careful management implementation preventative maintenance program assigned workloads three transportation personnel ensure profitability emailed suppliers carriers customers freight status cultivated positive rapport employees boost company morale promote employee retention conducted research logistics operations including literature reviews interviews site visits gain attract new business implemented logistic strategies acquire lucrative freight generated 150000 per year net profits supply logistics manager customer service specialist september 1992 july 1999 company name city state barksdale afb la 71110 united states 091992 071999 salary 150000 usd per month hours per week 40 supply logistics manager customer service specialist duties accomplishments related skills provided customer service air force organizations stationed andersen barksdale air force base performed administrative management functions managed administrated operated supply systems activities surrounding purchasing issuing back ordering etc processed hundreds purchasesback orders internal external customers daily basis researched purchased stock items best base base sources supply input purchase requestorders contracting base procurement approvals managed monitored customer department budgets monetary accounting database software ensure purchases exceed allotments computed requirements determined allowances researched identified supplies equipment requirements education master science management business project 20100209 colorado technical university city state us master science management msm colorado technical university colorado springs co concentration business project management gpa 386 graduated february 09 2010 mba human resource management 20081227 colorado technical university city state us master business administration mba colorado technical university colorado springs co concentration human resource management gpa 385 graduated december 27 2008 bachelor science business administration training 20070505 colorado technical university city state us bachelor science business administration bsba colorado technical university colorado springs co concentration management gpa 35 graduated may 05 2007 cum laude honors specialized training accomplishments gpa 35 graduated may 05 2007 cum laude honors military experience specialist september 1992 july 1999 company name united states air force andersen air force base barksdale afb la 71110 united states 091992 071999 salary 150000 usd per month hours per week 40 supply logistics manager customer service specialist duties accomplishments related skills provided customer service air force organizations stationed andersen barksdale air force base performed administrative management functions managed administrated operated supply systems activities surrounding purchasing issuing back ordering etc processed hundreds purchasesback orders internal external customers daily basis researched purchased stock items best base base sources supply input purchase requestorders contracting base procurement approvals managed monitored customer department budgets monetary accounting database software ensure purchases exceed allotments computed requirements determined allowances researched identified supplies equipment requirements certifications liscense certificates skills budgets logistics basis budget contracts drivers invoices maintenance operations payroll satisfaction translated accounting buyingprocurement customer service database exceed ordering procurement purchasing receptionist retail sales progress teaching accounting finance marketing business management change management finance marketing painting problem solver sales sales strong communication skills msm project management human resource management mba training | ARTS |
grocery clerk experience grocery clerk 072012 052014 company name – city state used pallet jacks hand trucks move merchandise sales floor stocking checked product shelves make sure contained proper price labels handled price changes requested manager pleasantly greeted customers provided prompt courteous service times maintained safe neat clean working environment times built displays hung signage products operated various types equipment including balers power jacks slicing machines rotated grocery products ensuring expired spoiled items immediately removed adhered first first rule removed trash swept mopped floors professional appearance received unloaded new items upon delivery checked products damage order accuracy assisted customers price checking finding requested items store recommended products customers drive sales uav technician avionicsmaintenance technician 052014 052015 company name – city state install remove inspect test maintain repair systems components ancillary equipment perform launch recovery flight line operations organizational maintenance box truck drivertechnician 062015 042016 company name – city state inspected truck defects safe operating condition trips established maintained excellent customer relationships safely loaded unloaded deliveries according size load content description inspected tires lights brakes gas oil water levels reported accidents damage malfunctions involving company equipment management answered customer questions regarding delivery promptly accurately used hand tools build crates hang chandeliers tvs connectdisconnect washers dryers set grandfather clocks pickerambassador 042016 092016 company name – city state pulled orders efficient manner maintain demanding productivity goals utilized system receive orders directions correct item locations printed labels packaged boxes loaded outbound containers removed items shelves storage bins scanned tags picked products specific routes according pick sheets delivery driver 092017 012018 company name – city state communicated customer complaints requests feedback company management contacted customers prior delivery confirm coordinate delivery times routinely answered customer questions regarding merchandise pricing worked night weekend shifts holiday season operated cash register cash check credit card transactions stower 102017 012018 company name – city state filled customer orders efficiency accuracy maintained clean organized workspace studied company safety procedures emergency protocols sorted products onto shelves according type separated damaged items functional ones placing shelves divided cargo received account number intended location tracked time spent assignments day productivity reporting warehouse managerdriver 092016 042018 company name – city state trained new staff job duties company policies safety procedures rapid onboarding provided updates critical shipments corporate departments customers requested implemented enforced policies procedures entire logistics department maintained established levels goods based sales forecasts demand fulfill orders time handled employee conflicts efficient manner following company procedures ensured warehouse personnel properly trained certified equipment including forklifts pallet movers picked incoming stock delivered materials designated locations drafted budgets monitored warehouse costs reduced expenses possible maintained accurate stock records schedules conducted monthly inventories materials work floor communicated emergencies delays due weather carrier schedule changes customers supervisors oversaw hiring training new employees tracked time spent assignments day productivity reporting apparel clerkpic 122017 042018 company name – city state engaged customers sincere friendly manner worked management team implement proper division responsibilities completed point sale opening closing procedures including counting contents cash register actively pursued personal learning development opportunities cleaned organized store including checkout desk displays completed daily tasks special assignments efficient qualitydriven approach priced merchandise stocked shelves took inventory supplies built relationships customers increase likelihood repeat business assigned work team members based company needs personal strengths job knowledge verified customers received receipts purchases used time efficiently serving customers including folding clothes cleaning fitting rooms prioritized helping customers completing routine tasks store followed merchandising guidelines present visually appealing displays mentored new sales associates contribute stores positive culture maintained established merchandising standards including window sales floor promotional displays steel worker 042018 current company name – city state identified potential jobsite issues spoke supervisors immediately determine effective solutions operated heavy machinery safest manner avoid injuries accidents used hand tools change worn cutting tools consistently assumed additional responsibilities worked extended hours meet project deadlines prepared administered preventative maintenance work orders kept site work safe line budget schedule applicable building codes attended monthly safety meetings ensure machine operation safety inspected machine parts conformance product specifications met production goals maintaining cost effective levels spare parts inventory responsible wide variety duties including pipe fitting painting carpentry electrical repair installation building repair promoted shop safety working safe manner informed supervisors machines needed major service prepared cleaned construction sites removing debris loaded unloaded building materials used construction education high school diploma 2013 auburn mountainview high school city state summary collaborative individual wellversed using heavy machinery job sites physically capable climbing scaffolding willing work shift necessary dedicated worker known providing daily updates supervisors considered teamoriented playercommunicator skills approach backhoe bobcat budgets budget building codes carpentry cash register closing basic computer skills content credit delivery dependable driving forklift forklifts functional hand tools hand trucks hiring inspect inventory logistics machine operation machinery materials math meetings merchandising window works neat oil organizational painting personnel pick policies power tools pricing protocols quality fast learner reporting safety sales team player tv type written communication | APPAREL |