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accountant professional profile certified accountant 10 years experience working company financial statements vast experience preparing tax returns ability critically review financial statements highly motivated manager excellent administrative organizational communication skills reliable person 20 years work experience highlights professional accountant tax auditing proficient microsoft office management expert general tax accounting expert taxation skills good communication customer service problem solver team work skill proficient quickbooks accomplishments setup large taxpayer unit collected 70 domestic taxes revenue increased revenue collection 20 period two years lead team introduced tax identification number tin developed new process employee evaluation resulted marked performance improvement developed enforcement process improved revenue collection improved customer relations experience accountant jun 2013 nov 2013 company name city state performed debit credit total accounts computer using specialized accounting software managed accounting operations accounting close account reporting reconciliations received recorded banked cash checks vouchers well reconciled records bank transactions assisted managing director production monthly financial management reports prepared financial regulatory reports required boards directors commissioner taxes apr 2011 apr 2012 company name city state managed 80 staff responsible collection domestic revenue managed formulation implementation annual operational plan budget domestic taxes department prepared managed annual budget department formulated policy objectives strategy department deputy commissioner taxes apr 2007 apr 2011 company name city state ensured large taxpayer unit ltu maximises revenue collections managed oversee work ltu made monthly reports summerising progress plans account variations established reported trends compliance liaised technical services unit develop procedures legal changes counter threats revenue liaised government departments private institutions establish arrangements collection collation exchange relevant data conducted performance appraisals ltu staff inspector taxes jan 2003 apr 2007 company name city state conducted tax audits taxpayers produced tax audit reports ensured taxpayers compliance payment filing obligation advised taxpayers tax issues assistant inspector taxes may 1999 dec 2002 company name city state planned executed enforcement activities inspected tax returns carryout desk audits prepared issued tax assessments taxpayers tax officer feb 1997 apr 1999 company name city state ensured tax returns processed efficiently maintained date records taxpayers liability payments senior tax clerk dec 1991 jan 1997 company name city state maintained taxpayer files issued tax clearance certificates provided first point contact taxpayers requiring assistance education certificate management 2009 hmrc staff college city state united kingdom leadership management skills selfawareness impact communication presentation skills working collaboratively improved performance managing performance managing change getting less delivering better compliance engaging customers improved performance international tax frontiers issues human resource management certificate management 2007 management institute national development mind city jamaica management development organizational development understanding difference learning others interpersonal skills team skills processes leadership performance management systems thinking continuous improvement business planning presentation skills commonwealth perspective tax administration module best practice design tax risk management strategic planning tax compliance administration audit case selection risk based auditing planning investigationslarge company investigations cost benefit analysis value added taxes management disputes tax evasionavoidance underground economymoney laundering fraudulent transactions issues relating multinational corporates expatriate employees certificate taxation 2004 hmrc staff college city state united kingdom personal development selfawareness impact communication presentation skills engagement taxpayer customer focus business tax interventions personal tax interventions accounts examination case selection risk analysis techniques collecting returns payments compliance strategy special investigations civil investigations fraud understanding avoidance criminal investigations practice presentation skills project team working tribunals including appeals reviews evidence international taxation transfer pricing tax treaties exchange information taxation ecommerce computer record examination association certified chartered accountants accountancy 2002 kaplan financial ftc city state united kingdom management accounting financial accounting financial management taxation audit assurance business analysis association accounting technicians accounting 1998 management development institute city state gambia preparing financial statements budgeting financial reporting report writing cash management risk management professional ethics certifications certificateachieving management potential certificate taxation certificate management development languages english affiliations association certified chartered accountants uk association accounting techniciansuk personal information date birth february 17th 1971 sex female status married
ACCOUNTANT
vice presidentbusiness banking sales manager healthcare specialty banker executive summary top notch financial professional diverse banking financial services background includes retail bank leadership healthcare specialty banking corporate banking real estate title insurance real estate lending new construction private banking credit managementleasing 25 years experience core qualifications leads teams naturally strong communicatorwritten oral technical orientation strong accounting credit underwriting skills builds teams humility solid collaborator drive execution strategy well organized thought leadership drives engagement develops new business education 2017 mba franciscan university city state business virtuos leadership deans list 39 gpa candidate late 2017 june 1984 ba finance accountingeconomics michigan state university eli broad college business finance accountingeconomics deans list december 2001 licensed real estate title insurance representative state michigan 1985 rma omega formal credit training 2010 medical group management association 100 hours healthcare administrationpractice management coursework preparation certified medical practice executive certificate ​ professional experience 122008 current vice presidentbusiness banking sales manager healthcare specialty banker company name city state current role sales manager business bankingtreasury team detroit michigan retail banking territory pittsburgh pa based fortune 500 regional bank leadership role guide mixed team bankers treasury officers toward attainment annual sales goals within se territory michigan drives strategy change management performance oversight includes driving business developmentadherence policy procedures risk management regulatory compliance training sales observation coaching process execution credit training career development requires ongoing partner cross channel collaboration also responsible advancing external center influence relationships providing executive level brand representation territory outcome goal team attainment major categories 2013 2014 2015 1 sales manager detroit first full year role 2012 ​ 052004 122008 vice president business development officer residential mortgage manager company name city state drove several business development areas bank including real estate commercial lending including real estate development deposit services advertising fee income products codeveloped annual strategic marketing plans part management team assetliability committee alco member also responsible originateadminister commercial loan assets simultaneously managed team three residential lenders adhered compliance mortgage backed securitization brokerage requirements sale residential transactions broad market doctors attorneys realtors land developers builders select mortgage brokers bob commercial clients outcome trusted highly valued member management team tenure working close board directors represented bank board member michigan bankers associationreal estate title joint venture 2x chair annual bank charity event gleaners food bank ​ 032001 042004 real estate title insurancesenior account executive company name city state licensed state michigan agency sold first american title commissioned senior sales role calling new existing real estate residential commercial relationships livingston county market new title policy premium generation client support problem resolution closing agent real estate escrow matters target market included realtors builders land developers commercial bankers sales leader became long time professional mentor outcome achieved million dollar sales status dare soar award management selected head newly formed commission advance division company prior acquisition first american title highly valued member sales team ​ skills technically proficient microsoft word excel crm sales management system credit analysisautomated underwriting learns new systems quickly affiliations past present washtenaw economic club brightonhowell michigan chambers commerce st joseph hospital prior golf committee chairball committee gleaners food bank livingston county spokespersonevent chair st patrick church financial chair mothers club presidentinstructor livingston association realtors womens councileducation committe
HEALTHCARE
customer service agent professional summary customer service agent 10 years experience helping people everyday needs concerns phone person experience handling complex inquires situations discretion efficacy times skills microsoft office art clients documentation facsimile forms materials mediation microsoft office office machines photocopiers policies quality safety scanners supervision telephone troubleshooting voice mail well organized work history customer service agent 112020 current company name – city state assessed passenger documentation determine destinations assign boarding passes confer customers determine service requirements travel preferences replied inquiries regarding schedules accommodations procedures policies provide clients assistance preparing required travel documents forms responded politely passenger complaints regarding ticketing baggage handling customer service representative 012010 122020 city state consulted customers telephone person provide information products services operate office machines photocopiers scanners facsimile machines voice mail systems personal computers customer service agent g2 secure staff 122016 112020 city state examine passenger documentation determine destinations assign boarding passes provide boarding disembarking assistance passengers needing special assistance confer customers determine service requirements travel preferences replied inquiries regarding schedules accommodations procedures policies provide clients assistance preparing required travel documents forms responded passenger complaints regarding ticketing baggage handling recreation assistant 102016 122016 company name – city state enforce rules regulations recreational facilities maintain discipline ensure safety organize lead promote interest art crafts sports games camping hobbies meet staff discuss rules regulations workrelated problems library assistant 102013 122013 company name – city state maintain photocopiers scanners computers instruct patrons proper use equipment oversaw checkin checkout process library books materials circulation desk replied patrons questions assisted finding materials requested education aa interdisciplinary studiessocial behavioral sciences 2016 los angeles southwest college city state high school diploma general studies 2011 junipero serra high school city work history customer service agent 112020 current company name – city state assessed passenger documentation determine destinations assign boarding passes confer customers determine service requirements travel preferences replied inquiries regarding schedules accommodations procedures policies provide clients assistance preparing required travel documents forms responded politely passenger complaints regarding ticketing baggage handling customer service agent g2 secure staff 122016 112020 city state examine passenger documentation determine destinations assign boarding passes provide boarding disembarking assistance passengers needing special assistance confer customers determine service requirements travel preferences replied inquiries regarding schedules accommodations procedures policies provide clients assistance preparing required travel documents forms responded passenger complaints regarding ticketing baggage handling recreation assistant 102016 122016 company name – city state enforce rules regulations recreational facilities maintain discipline ensure safety organize lead promote interest art crafts sports games camping hobbies meet staff discuss rules regulations workrelated problems library assistant 102013 122013 company name – city state maintain photocopiers scanners computers instruct patrons proper use equipment oversaw checkin checkout process library books materials circulation desk replied patrons questions assisted finding materials requested customer service representative 012010 122020 city state consulted customers telephone person provide information products services operate office machines photocopiers scanners facsimile machines voice mail systems personal computers skills microsoft office art clients documentation facsimile forms materials mediation office machines photocopiers policies quality safety scanners supervision telephone troubleshooting voice mail well organized
AVIATION
public relations officer vicepresident summary wellendowed taking leadership positions inside area specialties outside delight highly adaptive changing environments work pace stemming 4 years educational leadership customer service well versed communicating working others collaborative situation find solution problem also work confidently efficiently independently always looking set higher academic professional personal goals work passionately towards achieving excellent customer service skills able answer questions assist people friendly professional manner anticipate customers needs welcoming customerfocused environment excellent organizational time management skills ability prioritize meet deadlines pressure unique ability connect communicate diverse population able respond customer inquiries concerns researching identifying positive solutions excellent interpersonal conflict resolution skills resulting highly productive relationships able accurately track transcribe store maintain information written electronic form adept microsoft word excel power point experience january 2010 january 2012 company name office staff provides excellent customer duties include managing multilined customer service phones stage set routine office assignments assisting school events coordinate host new student orientations visit high schools throughout community recruit new students cgcc interact students throughout campus interviews regarding college experience participating tv commercials represent college january 2011 january 2012 company name public relations officer vicepresident pursuing cultures knowledgably leadership roles pr officer vice president get students involved campus events community serviceprojects guide fellow scholars toward achieving success set example fellow peers pack students around campus maintaining high gpa donating time energy charity events communitycollege services january 2012 may 2012 company name student leader light feet project pecoswilliams field campus beginning spring semester assigned position leader light feet project pecoswilliams field campus african american honors class leading role consists settingupdirecting fund raisers shoe drives goal semester collect 100 pairs shoes socks laces proceeds go light feet project later distribute shoes children malawi africa 051415 80915 volunteer patient care interventional cardiology neonatal intensive care unit bayfront medical center florida time bayfront medical center volunteered nicu interventional cardiology departments assisted caring adults underwent heart surgery newborns suffering form drug addiction premature birth job title consisted answering phones scheduling appointments checking patients hospital assisting nurses doctors caring patients work history company name company name education december 2015 alumni arizona state university chandler gilbert community college bs biochemistry gpa gpa 322 scholarship recipient vicepresident cgccs pursuing cultures knowledgably campus club treasurer cgccs phi theta kappa alpha sigma nu honors society first generation college student graduated associates science biochemistry gpa 322 accomplishments community college volunteer projects cgcc chancellor ste scholarship recipient vicepresident cgccs pursuing cultures knowledgably campus club treasurer cgccs phi theta kappa alpha sigma nu honors society first generation college student graduated associates science arizona state university bs biochemistry biochemistry interests 20122013 treasurer phi theta kappa chandlergilbert community college pecos campus department student life job help phi theta kappa honors society achieve fivestar status help bring indepth experience achieving academic success members phi theta kappa also students around campus help encourage reach beyond sky comes academic success well various aspects lives service activity 11222010 boysgirls club thanksgiving galo chandlergilbert community college pecos campus department service learning personal information event meant benefit families less fortunate cant afford provide proper thanksgiving family gained lot helping host event learned appreciate basic essentials life im grateful blessings received 02262011 additional information 20122013 treasurer phi theta kappa chandlergilbert community college pecos campus department student life job help phi theta kappa honors society achieve fivestar status help bring indepth experience achieving academic success members phi theta kappa also students around campus help encourage reach beyond sky comes academic success well various aspects lives service activity 11222010 boysgirls club thanksgiving galo chandlergilbert community college pecos campus department service learning event meant benefit families less fortunate cant afford provide proper thanksgiving family gained lot helping host event learned appreciate basic essentials life im grateful blessings received 02262011 streets citrus picking national food bank chandlergilbert community college pecos campus department service learning charity event meant get students involved school give chance give back community event benefitted national food bank citrus picked donated food bank help feed less fortunate 03022011 110910 poverty 101 hunger banquet chandlergilbert community college pecos campus department service learning poverty 101 event benefitted cgcc staff students attended event donating time energy help host event able become intuitive surroundings help create beneficial experience college peers 2015present volunteer camp kesem introduced camp kesem close friend mine allowed opportunity connect others affected cancer summer ill work close young children either battling cancer parents affected hopes bring form joy relief lives skills scheduling appointments c cardiology customer service directing leadership managing office patient care surgery answering phones phones
PUBLIC-RELATIONS
mechanical engineering tutor summary driven selfmotivated mechanical engineer experience teaching mechanical engineering courses undergraduate students seeking opportunities use concepts field construction management highlights microsoft office word excel power point outlook autocad experience september 2014 september 2015 company name mechanical engineering tutor subjects tutored mechanics probability statistics matlab operations research calculus helped students understand basic concepts physics calculus july 2013 april 2014 company name assistant professor august 2011 july 2012 developed coursework took lectures 120 undergraduate students subjects taught heat mass transfer strength materials mentored group 4 undergraduate students final year project titled generating fuel algae faculty incharge mechanical engineering students association mesa chapter presidentindian society heating refrigeration air conditioning engineers college chapter april 2010 august 2013 company name intern design project development central chilled water plant system layout 45000sq ft retail outlet studied project life cycle management system headed intern team presented weekly progress reports lead design engineer academic projects analysis laser cladding iit bombay studied effects laser cladding preplaced powder method mild steel calculated effects different parameters affecting laser clad reduced usage powder 30 laser power 20 banking database management system designed banking database management system bankers could calculate credit score new customers designed created database mysql implemented gui excel using vba optimization scheduling shifts police department determined optimum shift timings police officers allocated appropriate shifts analyzed publicly available data website developed models optimizing availability police officers used excel ampl solving models scheduling officers based model education may 2016 arizona state university industrial engineering master science industrial engineering 315 may 2011 university mumbai mechanical engineering bachelor engineering mechanical engineering 39 sustainable energy sources project life cycle management design engineering experiments probability statistics heat mass transfer interests volunteer teacher akanksha foundation may 2008 aug 2013 helped students underprivileged sections society understand basic concepts mathematics coach cricket field hockey teams skills academic autocad banking basic calculus credit database database management system engineer experiments gui laser layout materials matlab mechanical engineering excel microsoft office outlook power point word mysql optimization physics police progress research retail scheduling statistics vba website additional information activities volunteer teacher akanksha foundation may 2008 aug 2013 helped students underprivileged sections society understand basic concepts mathematics coach cricket field hockey teams
ENGINEERING
assistant teacher summary childcare professional skilled remaining calm pressure keeping daycare setting light playful works hard identify address behavioral educational issues highlights positive cheerful active listener head start program knowledge certified early childhood education infant toddler preschool curricula reliable approachable playful highly organized experience assistant teacher 052014 112014 company name city state read stories children taught painting drawing crafts disciplined children recommended measures correct behavior carefully monitored childrens play activities maintained daily records activities behaviors meals naps communicated childrens parents guardians daily activities behaviors problems managed general housekeeping duties including feeding diapering resting cleanup student teacher 022013 022014 company name city state plan implement developmentally appropriate curriculum 45 year olds children vpk classroom assess childrens progress towards vpk standards daily observation design maintain nurturing learning environment young children supportive vpk student teacher 012013 012014 company name city state assist teacher setting learning centers carry activities children serve meals children family style supervise children playground area summary qualifications education early childhood education department children families certification 45 hours including vpk literacy department education certification early childhood professional certificate recognized state florida equivalent national child development associate credential american red cross frist aid cpr infant child adult volunteer experience 2014 fort myers institute technology city state early childhood professional certification special olympics present special olympics skills cpr serve meals preschool teacher computer skills publishing software skills
TEACHER
head accounts finance summary flexible accountant adapts seamlessly constantly evolving accounting processes technology adept budget forecasting financial reporting corporate tax planning highlights financial statement analysis understands foreign tax reporting budget forecasting expertise adobe software proficiency effective time management general ledger accounting flexible team player cashflow report generation public private accounting cost accounting general tax accounting account reconciliations proficient microsoft office knowledge sage proficient sap erp enterprise resource planning software quickbooks accomplishments payroll assistance assisted payroll preparation entered data cumulative payroll document reporting established client payment plan program monitor payment compliance progress reducing uncontrolled payment activity employee management liaised hr department establish employee benefits training payroll termination procedures accounting skills operated computers programmed accounting software record store analyze information general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses line credit transactions increased compliance cash management department aiding internal external audits researched resolved billing problems previously missed experience company name october 2013 current head accounts finance city state basic function im always accountable accounting operations company include production monthly financial reports maintenance adequate system accounting records comprehensive set controls budgets designed mitigate risk enhance accuracy companys reported financial results ensure reported results comply generally accepted accounting principles international financial reporting standards principal accountabilities management maintain documented system accounting policies procedures manage outsourced functions oversee operations accounting department including design organizational structure adequate achieving departments goals objectives oversee accounting operations branches freetown kenema kono kailahun especially control systems transactionprocessing operations policies procedures mitigating risk cash handling bank rural areas disbursing centers handling project finances reporting accountability within company maintain companys ppe register disposal transactions ensure accounts payable paid timely manner ensure reasonable discounts taken accounts payable ensure accounts receivable collected promptly process payroll timely manner ensure periodic bank reconciliations completed ensure required debt payments made timely basis maintain chart accounts maintain orderly accounting filing system maintain system controls accounting transactions processing commission agents vcs second payment premium farmers done proportional weight coco procured month reporting issue timely complete monthly financial statements ensure upload monthly financial reports sap accounting software done timely lead coordinate preparation corporate annual report recommend benchmarks measure performance company operations calculate issue financial operating metrics manage production annual budget forecasts calculate variances budget report significant issues management provide system management cost reports purposely cost control project managers stakeholders provide financial analysis needed particular capital investments pricing decisions company performance compliance coordinate provision information external auditors annual audit coordinate provision information government revenue authorities regard past financial statement monitor debt levels compliance debt covenants comply local state federal government reporting requirements tax filings coordinate provision information stakeholders finances implementation projects within company like aecf ifad social projects certification rainforest alliance imo control participating operation department improving infrastructure field activities crop traceability smallholder farmers overseas customers crop flow smallholder farmers point sale crop grower listsfarmer lists farmer data spreadsheets coco trees per hector contracts establishing new buying posts bps establishing geotraceability farms establishing binding agreement agentsvillage coordinators company name december 2010 october 2013 senior accountant city state duties responsibilities working pivot tables coffee cocoa books different branches reporting program expenses budget form tts requests abroad directors manage financial matters procedures project implementation preparing payment requestsvouchers cheques payment preparing weekly reports trend debt levels banks preparing weekly fund sheet report detailed cash flow preparing posting reconciling main books system preparing schedules two companies sales direct export local sales preparing reconciling posting system monthly payroll payroll journals statutory computations remitting sdl nssf paye wtax preparation monthly bank ho branches intercompany reconciliation statements posting variances syste exchange rate controlling dealing foreign currencies functional currency making thoroughness tightly monitoring receivables debtors telephone email time physical appearance participating preparatory andreviews final accounts responding external internal auditors auditing well tra queries regarding companies past accounts submitted stock valuation physical stock verification movement stock calculations vc agents commissions plus premiums district levies company name june 2009 december 2010 accountant city state duties responsibilities maintaining staff imprest records retirement iou issued iou retired well staff loans salary advance register reconciliation circulation debtors advertisement debtors suppliers petty cash ledgers monthly reconciliation bank statements bank books systems preparing banks reconciliation reports investigating resolves unreconciled differences monthly vat computations filing returns tra maintaining fixed assets register manage depreciation fixed assets register setting depreciating schedule register acquired assets post depreciation preparing monthly sales performance report upcountry local representatives transfer cash cheque main cash receipts control account pettycash banks tally pastel preparing verifying processing issuing expense vouchers posting systems daily freight charges newspapers upcountry representatives upcountry monthly retainers fees weekly correspondence fees advertisement commissions data entry advertisement transactions tally pastel advertisement invoices sales invoices advertisement receipts sales receipts circulation receipts sales receipts credit note circulation debtors company name august 2008 june 2009 trainee city state duties responsibilities prepare payments prepare regular reports revenue expenditure tax returns maintain reconcile direct debits accounts systems prepare invoice bills prepare bank reconciliation statements disburse cash cheque payments post transactions computerized accounting system reconcile debtors creditors records education tanzania institute accountancy 2012 post graduate diploma accountancy accounting city state tanzania institute finance management 2008 advanced diploma accountancy accountancy city tanzania accountancy minaki high school 2001 advanced certificate secondary education science city tanzania tosamaganga secondary school 1998 certificate secondary education science arts city tanzania interests gardening trees languages swahili english skills project reporting accounts payables receivables auditing data entry internet exchange rate control microsoft proficiency word spreadsheets outlook power point payroll processing accounting software quick books sage pastel sap erp tas books tally research account reconciling financial reporting management accounting gaap ifrs forecast vs actuals weekly monthwise additional information volunteering experience trainer mabibo teaching center assist dont entry criterion requirement joining high school level
FINANCE
director national sales us healthcare executive profile sales business development executive successful sales management business development local regional national levels handson manager highly developed negotiation skills provide sound budgeting financial forecasting management creative problem solver drives revenue resolves conflict consistently exceeds sales goals skill highlights leadershipcommunication skills business operations organization client account management budgeting expertise negotiations expert employee relations selfmotivated market research analysis customeroriented microsoft family products customer crm gpo idn targeting vendor distributor relations national business development regional business development local business development forecasting csuite executive targeting exceed profit sales goals problem solver sales management core accomplishments 45 healthcare division growth 2014 500 growth healthcare active business pipeline developed managed supported sales budget exceeded 20 million dollars exceeded sales profit goals 40 plus 2010 2011 2012 2013 2014 grew northeast region largest profitable territory company 20122014 largest territory margin increase company 20122014 took territory 5 contract 65 highest company 20122014 highest new account margin company 20132014 multiyear contest winner professional experience director national sales us healthcare march 2014 current company name city state responsible leading overseeing national sales functions healthcare segment consisting medical gases maintenancecertification services durable medical equipment develop strategies improve customer experience increasing sales margins within hospital dental clinics skilled nursing centers medical equipment healthcare services segments manage divisional budgetspl forecasting sales supply chain management strategic direction business planning national sales representatives supply chain engineers identify key strategic relationships suppliers medical equipment medical gas supplies maintenance certification services gpo buying groups increase margin sales created new healthcare sales verticals channel sales opportunities manage develop regional national local distributor relationships healthcare segment responsible client related risk assessment action planning project development implementation project manager new healthcare facility construction opportunities developed healthcare training marketing material internal external personnel prospect assess mentor develop fortune 500 healthcare opportunities nashville top tier us national customers train national sales team aspects healthcare related sales material including proposals product offerings consultative healthcare sales tactics support day day sales activities reps develop reporting capabilities customer dashboards key performance indicators healthcare division developed systems policies procedures internal customer service data entry staff present major proposals clients negotiate pricing review contracts define service expectations national accounts manager northeast region june 2012 march 2014 company name city state industries serviced include hospitals skilled nursing facilities clinics retail sporting goods industrial wholesale contractor outlets medicalindustrialretail gases equipment responsible overseeing business development activity northeast territory included customer activities customer service budgeting forecasting contract negotiation billing attained new business via campaign management direct selling prospect qualification value capture analysis consultative selling techniques coordinated internal company activities external partners deliver solutions clients managed maintained relationships key national regional distributors achieved highest customer service ranking within company managed developed maintained highest profit sales territory entire company included top 2 industrial accounts 1 retail account 1 hospital account maintained highest activity levels within company meetings proposals new business sold business development manager june 2006 april 2012 company name city state responsible managing aspects engineering business development sales delaware new jersey medical device pharmaceutical industrial manufacturing electronic manufacturing rd organizations dupont dentsply international siemens wl gore goodrich chrysler general motors ta instruments fmc biopolymer exceed weekly actively goals 15 meetings 3 client lunches 100 daily cold calls 100 selfgenerated leads responsible customer analysis developing sourcing strategies identifying screening requirements per customer coordinating selection compliance processes identifying kpi initiating formal procedures followup client saturation satisfaction coordinate manage internal responsibilities various internal departments identify build relationships key decision makers influencers include direct indirect hiring managers provide consultative results driven process clients accompanied continuous followup education ba marketing 2006 bloomsburg university city state professional training karrass effective negotiating seminar linde pro sales training sales performance internationalsolution sales sales performance internalmanagement training challenger sales training completed advanced sales training consultative sales training situational leadership behavioral interviewing training advanced lead generation techniques diversity training
HEALTHCARE
rd new product development technician experience rd new product development technician 102015 102019 company name – city state assembling work orders per process sheet document control revising reviewing engineering work orders well procedures assembly help engineers develop engineering work orders well putting together work instructions operations room clean room experienced kanban experienced kitting materials production floor 5s lean manufacturing knowledge experience iso quality systems inspecting materials ensure meet productiongmpglp standards maintain organized clean environmentwork space read follow blue prints diagrams sop sheets operating mikron pop machine ats machine calvary machine branson heatstaking machines using microscope inspect products testing products following procedures front desk clerk 112013 042015 company name – city state handle members payments information maintain organized clean facility greet members assist help questions promote sales gym managing smoothie bar make shakes restocking items assemblertester contractor 052013 122014 company name – state assembling chemical mechanical products via process sheet conducting test circuit boards mechanical products using tools torques microscope scales managing working chemicals epoxy assist quality process engineers validation activities quality inspecting raw finished products ensure meet productionquality standards effectively identify problems occur take appropriate steps solve organizing recording data micro word read follow blueprints process sheets diagrams setup calibration testing troubleshooting circuits components instruments mechanical assemblies manufacturing equipment operation weigh measure check materials ensure proper quality quantity mix receive store deliver dispose chemicals esd fod trained clean room experienced laser engravement attention detail work history rd new product development technician 102015 102019 company name – city state assembling work orders per process sheet document control revising reviewing engineering work orders well procedures assembly help engineers develop engineering work orders well putting together work instructions operations room clean room experienced kanban experienced kitting materials production floor 5s lean manufacturing knowledge experience iso quality systems inspecting materials ensure meet productiongmpglp standards maintain organized clean environmentwork space read follow blue prints diagrams sop sheets operating mikron pop machine ats machine calvary machine branson heatstaking machines using microscope inspect products testing products following procedures front desk clerk 112013 042015 company name – city state handle members payments information maintain organized clean facility greet members assist help questions promote sales gym managing smoothie bar make shakes restocking items assemblertester contractor 052013 122014 company name – state assembling chemical mechanical products via process sheet conducting test circuit boards mechanical products using tools torques microscope scales managing working chemicals epoxy assist quality process engineers validation activities quality inspecting raw finished products ensure meet productionquality standards effectively identify problems occur take appropriate steps solve organizing recording data micro word read follow blueprints process sheets diagrams setup calibration testing troubleshooting circuits components instruments mechanical assemblies manufacturing equipment operation weigh measure check materials ensure proper quality quantity mix receive store deliver dispose chemicals esd fod trained clean room experienced laser engravement attention detail education high school diploma 2012 lowell high school city state bachelors degree science quality engineering southern new hampshire university city state summary detailoriented quality control analyst wellversed qualitative quantitative analysis techniques strengths include multitasking organizing data prioritizing tasks offering 5 years experience medical device settings highlights organizing recording data microsoft word excel detail oriented blueprints equipment operation gmp glp iso lean manufacturing mechanical assembly testing products quality inspection sop troubleshooting validation leadership ability development training strong communicator ability work independently understanding office operations clinical support ability train volunteers ability coordinate experience conflict resolution test data summarization deliverables oversight operations leadership acknowledgment customer needs strong analytical mind analysis reporting crossfunctional training attention detail inspection excel reporting blueprints inspect office sales calibration iso word sop conflict resolution laser microsoft word troubleshooting detail oriented leadership communicator validation equipment operation lean manufacturing organizing functional managing testing products gmp materials quality glp mechanical read inspecting clinical support recording skills organizing recording data microsoft word excel detail oriented blueprints equipment operation gmp glp iso lean manufacturing mechanical assembly testing products quality inspection sop troubleshooting validation leadership ability development training strong communicator ability work independently understanding office operations clinical support ability train volunteers ability coordinate experience conflict resolution test data summarization deliverables oversight operations leadership acknowledgment customer needs strong analytical mind analysis reporting crossfunctional training attention detail blueprints calibration conflict resolution detail oriented equipment operation functional gmp glp inspecting inspection inspect iso laser leadership lean manufacturing managing materials mechanical clinical support excel office word microsoft word communicator organizing testing products quality read recording reporting sales sop troubleshooting validation
FITNESS
partner account manager executive summary 6 years customer facing management experience managing healthcare banking industry managed teams 15 20 members projects involving cross functional teams achieve organizational goals core qualifications ms excel project word powerpoint sap r3 spss oracle sql toad salesforce crm visio professional experience partner account manager 042014 082014 company name partner portfolio revenue management managed project regard customers product deployment saas platform responsible create partner quotations license renewals service addendums resolving inservice request jira registering nodes adding servers saas plaza platform monitoring invoice billing product renewals setting product demo environment partners customers assisted partners online training educate product usage cloud platform client account manager 072011 122013 city drive sales partners distributors managed existing partners generate revenues conducting promotional activities events partners distributors also encourage new channel partners events organized understand program benefits planning implementing marketing partner relations programs increase partnership growth retention analyzing identifying ways maximize revenue lead generation promotional events handling latin american market accounts tagged territory premier elite partners working together sales representatives create quotations license renewals approve deal registrations partners based certifications partner levels creating awareness partner benefit program order maximize sales opportunity managing quotations renewal proposals relationship manager 012010 052011 company name customers acquisition order increase transaction book size establishing alliances would ensure steady stream business referrals increase customer profitability used oracle sql analyses financial data related customer borrowings funds continue professional development lead management system managed trade asset services customers worked closely treasury department related hedging funds handling small medium enterprise accounts key focus bottom line profitability ensuring optimal utilization available resources conceptualizing implementing competent strategies view penetrate new accounts expand existing ones wide range banking productsservices managing wide gamut banking functions small medium enterprise accounts managing assets domain corporate clients key expertise corporate lending services health advisory manager 052006 122009 company name receive service requestsr healthcare clients customers analyze study sr thoroughly ensure compliance per hipaa hcpc provide customer support assist internally process claims requests interdepartmental collaboration analyzing customers financial accounts provide statistical reports optimize revenue generation management generate financial customized reports using sql excel customers trained customers product policies related health accidental coverages managed cross functional team within organization increase focus new customers managed customer centric operations pre post implementation assist back office function related regard patient schedulingverification monitored clients data validation accordance given code conduct education ms information system management coleman university city state information system management masterof business administration marketing symbiosis international university accomplishments received thanks award best performer two consecutive monthshsbc received thanks award third quarter closing biggest deal across hsbc achieved annual revenue quota goals sales account management processes within territory corporate social responsibility active participant project shapath drive human trafficking scmhrd 2008 languages english spanish skills premier banking benefits billing book business administration crm clients customer support english financial focus functional funds latin managing marketing market ms excel excel office powerpoint word enterprise oracle sql policies proposals sales sap r3 scheduling servers spanish spss sql toad treasury validation view visio
BANKING
consultant career overview highly motivated technofunctional business savvy professional desire obtain position manager head strong iso 27001 2005 information security knowledge network administration best utilize managerial experience allowing challenges growth looking new position enhance skill give ample opportunity growth 10 years rich experience demonstrated expertise wide gamut functions spanning infrastructure management security technical support system administration major telecom organizations presently associate jaiprakash associates limited jaypee group consultant central data centre implemented iso 270012005 standards compliance keen planner abilities managing information security networking operations focus profitability achieving companys mission strategic direction adept planning design installation configuration networks maintenance troubleshooting network user management multiple platforms governed communication protocols comprehensive understanding networking concepts pertaining lan wan security communication wan protocols networking devices administration maintenance multiplatform environments adept analyzing information system needs evaluating enduser requirements custom designing solutions troubleshooting complex information systems management core competencies infrastructure development architect deploy new solutions conducting project risk planning sessions blended project management team typically includes functional specialist technical team ensure high probability project success maintenance network security appliances load balancers enterprise servers operating systems clusters file systems databases applications operations address performance bottlenecks ensuring maximum system uptime manage technology related requirements including technical feasibility study budget selection procurement upgradation migration hardware software database applications designing backup strategy sites ensuring scheduledunscheduled backups per backup plan restoration details information security projects done deployment implementation clustering module barracuda spam firewall deployment implementation ssl vpn corporate communication work experience consultant company name iso270012005 information security implementation duration december2008 continuing responsibility information security analyst jobs related finding gap analysis managing policy procedure os hardening information asset classification managing soa challenging security issues deployment implementation symantec endpoint management suite deployment implementation clustering module juniper firewall deployment implementation clustering module radware link proof load balancer networking systems administration architectdesign network security layered enterprise projects involve firewall engineeringintrusion detection idsintrusion prevention ips managing barracuda spam firewall mail security solution corporate user managing blue coat web content filtering proxy remote site office end user architectdesign managed security service projects conducting internal external vulnerability assessment conducting gap analysis consistently respect security operationrisk involved technology integrationacquisition enterprise responsible group policy deployment new site responsible enforcement application device control leading team technical professionals development stages imparting training endusers postimplementation phase active directory administration health monitoring directory structure fsmo role ntfrs ad replication dhcp dns edpfacilities management interact 60 core sites sourcing client security products solutions closure calls related information network security supported maintain asset database company update regular intervals track asset movements ensuring software hardware assets within control direct installation operating systems application software windows deployment servers network console power monitoring information security data centre 062004 032008 asst manager company name 072002 062004 system engineer company name hardware network support vishnuprayag joshimath uttranchal education training 1 2001 jawaharlal institute technology j computer science engg rajiv gandhi proudyogiki vishawavidhalaya bhopal cisco certified network associates ccna 2006 microsoft certified professional mcitp 2011 symantec certified specialist scs 2011 certified ethical hacker ceh 2013 permanent address e11006 shree sharanam apartment unique garden kanakia road near seveb eleven scholastic mira road dist thane pin 401107 interests date birth 7th december 1977 mother name pushpa mahajan skills active directory ad analyst architect ccna cisco certified clustering hardware client database dhcp dns facilities management firewall ids information security iso managing microsoft certified mail office windows enterprise network associates network security network support network networking operating systems proxy servers symantec systems administration unique web content additional information personal details date birth 7th december 1977 mother name pushpa mahajan
CONSULTANT
finance specialist summary highly motivated resultsoriented professional two years experience highpressure finance accounting environments innovative adaptive thinker constantly seeks improve efficiencies profitability highlights variance analysis financial modeling superior time management account reconciliation advanced excel salesforce board report preparation 10q 10k accomplishments reduced cost processing payments accounts payables 95 approximately 100 per check 005 per payment team leader new development process purchase loan accounting implementation supporting saas evolv added 300000 monthly income approximately 43 ebt experience 092014 current finance specialist company name city state added detailoriented resultsdriven efficient mindset finance team five accounts payable prepaid expenses fixed assets acquisition riverside bank december 2014 increased total assets 550 million 850 million purchase loan accounting process generated additional 40 monthly income job learning opportunity greatly improved troubleshooting problem solving skills team leader implementation use software primatics financial evolv coordinated consultants primatics financial staff coworkers meet project deadlines wrote procedures monthly processing purchase accounting use software responsible calculation fair value acquired loan portfolio regulatory reporting 10q 10k proofing editing updating financial tables led development strong ability interpret key business performance metrics snl implementation team leader use snl webbased software saas resulted live feed general ledger data analyzed transformed reportable format without reliance access databases investment activity general ledger bank account reconciliations 042014 082014 deposit operations associate company name city state four month bid deposit operations department gain introduction banking daily activities items processing ach file verification incomingoutgoing wire operations general ledger reconciliations wrote updated procedures 092012 052013 accounting associate company name city state accounts payable receivable process worked independently set automated 1099 process accounting system inacct interacted irs representatives researched regulations regards 1099intmisc requirements reconciled lending bank account booked principal interest loans receivable used salesforce core software upload lending activity intacct financial software booked realized unrealized fx gains losses hedging adjustments revaluated principal outstanding foreign currencies due monthly exchange rate fluctuations worked closely controller produce financial statements accounting software intacct excel ensured consistency accuracy data relayed across multiple departments 072012 082012 community consultant company name volunteered guatemala help microfinance organization improve community outreach performed marketing sales campaigns local entrepreneurs rural communities empowered individuals providing access vital affordable products ie glasses water filters solar products managed team eight conduct sales market research solar products urban rural areas translated qualitative data quantitative data excel used powerpoint presentation present findings education 0512 bachelors science finance bentley university city state gpa gpa 333 deans list spring 2009 deans list fall 2010 presidents list fall 2011 major gpa 333 academic achievements deans list spring 2009 deans list fall 2010 presidents list fall 2011 select one international business universidad de navarra city state spain study abroad program 082010062011 challenged personal boundaries immersing spanish culture academic year embraced opportunity build new relationships participating program knew colleagues prior languages advanced spanish interests carpentry globalization international economics sailing social economic development sports technology skills accounting software accounts payable banking databases fixed assets prepaid expenses marketing sales access excel microsoft office suite powerpoint oracle peachtree
FINANCE
group fitness instructor summary passion inspire class members get fit stay fit believe yoga key element fitness along strength cardio training leads long happy fulfilled life classes fun yet challenging engaging encourage participants feel good come back skills afaa group exercise boot camp training running 101 afaa step certification afaa kickboxing certification yogafit certified level 1 les mills body pump 42 bts group power les mills body attack 51 spinning les mills body attack 55 ifta group fitness ifta personal trainer aim body attack 75 aim ii body attack 77 les mills cx worx 12 aim ii body attack 78 les mills body attack 82 les mills rpm 60 les mills new zealand 2 wks cpr thru 61717 aim body pump 94 les mills grit 13 accomplishments introduced launched number new fitness programs wilmington nc gyms 2002 became certified teach body pump one original instructors launch pump golds gym continues one successful fitness program golds today since launched wac o2 fitness fitness fusion ymca recognized throughout world one best weight training group fitness programs 2002 became certified yogafit taking number classes taught yoga golds o2 fitness ymca introducing numerous gym group fitness attendees wonderful benefits practicing yoga 2006 became certified teaching body attack also popular program continues gyms wilmington experience group fitness instructor jan 2016 mar 2016 company name city state introduced launched body attack jan 2016 yoga group fitness instructor sep 2014 mar 2016 company name city state substitue teach yoga requested introduced launched body attack may 2015 yoga group fitness instructor feb 2012 jun 2014 company name city state taught yoga new hanover gym regular schedule 2013 2014 introduced launched body attack mayfair gym jan 2013 group fitness instructor sep 1998 may 2000 company name city state introduced taught body pump ladies gym yoga group fitness instructor jun 1998 may 2012 company name city state taught 6 different locations golds gym 14 year period helped launch body pump 2002 body attack 2006 taught yoga saturday porters neck location yoga sunday racine group fitness instructor jun 1998 apr 2000 company name city state taught general group fitness weights cardio group fitness instructor jul 1994 aug 1998 company name city state taught general group fitness including boot camp step hilo running weights education training bachelor science animal science june 1973 ohio state university city state animal science interests enjoy yard work outside activities employed international vitamin manufacturing company fulltime sales music singing listening bands running local races wilmington road runners dining traveling partner fiancee tammy skills yoga classes fun inspirational thought provoking age 65 wisdom humor bring classes enjoyed allows people embrace practice come back additional information grew small family dairy ohio still involved farm business brothers sister fulltime employed international vitamin manufacturing company dsm nutritional products senior account manager also mentor sales support person team members
FITNESS
sales executive summary sales customer service professional proven record accomplishment growing client list maintaining existing clients delivered consistent gains growth profits customer satisfaction retention expertise customer relationship management expert troubleshooter innovative problemsolver proactive ensuring high levels client satisfaction diverse sales experience selling businesses medical commercial well selling consumers exceptional communication interpersonal skills talent quickly establishing rapport cultivating relationships building loyalty becoming trusted customer resource unparalleled commitment customer retention providing superior service disciplined independent driven motivated professional experience many industries selling buyers levels hunter harvester enjoys prospecting presenting closing sale well client retention stellar customer service highlights grew placements ffcc inc hundred thousand two half million per month company five collectors accepted position well 80 collectors fees grew 2000000 per month 10000000 per month started new company silent owners tri state area required another employee assist servicing growing client list company later sold sold 4 times business many initial clients state chemical company accomplishments spoke yearly even beckfield college jenny clem students accounts receivable billing collections member pahcom attended monthly annual events represent company services well attended conferences vendor speaker trained new employees new territories ffcc inc responsible also helping canvass territory ramp build new client list c system inc 3 years became ranked number 3 representative 65 representatives united states ohio truck body promoted inside sales coordinator outside sales manager within two years learning business working fyr fyter sales service offered position leave company manager work new position compensation increase opportunity growth advancement changemed acquired five largest clients company within months accepting position experience sales executive 022001 102012 company name city state sold collection services provide accounts receivable solutions physicians large small medical offices hospitals businesses extending credit goal day prospect new profitable clients meet daily weekly monthly yearly goals also responsible maintaining existing client base contacting regular basis explaining reviewing monthly yearly reports asking additional placements territory placed 25 million month placements increased company profits growth annually trained reps new territories supported regional account manager 102012 032013 company name city state responsible new territory ohio kentucky selling toxicology laboratory services physician practices also hired trained supported staff place practices work laboratory processing specimens company closed investigation billing practices district sales manager 021998 022001 company name city state selling collection service accounts receivable solutions credit reporting instant credit information database management billing service direct mail service precollect insurance cure work physicians medical facilities territory included half state ohio northern kentucky louisville lexington also accepted responsibility neighboring territories necessary held position among top three entire year 1999 accomplishment kept sales summit club entire year exceeded goals strived asset company education training seminars wilson learning system sales training zig ziglar motivation training sandler sales training dale carnegie dare different bob clements international inc master art selling tom hopkins international elemental selling jeffrey gitomer business marketing services building customer relationships waste management training team quality sales training waste management training team account manager 042012 022015 company name city state responsible helping new start billing company acquire new clients southern ohio kentucky sold allscripts software meaningful use allowances sold billing credentialing services continued support client staff company changed business plan layed outside sales team grow business acquiring failing billing companies losing physician clients hospital large physician buyouts education high school diploma required business 1977 suncoast city state united states member deca distributive education clubs america able work part time job school credits business experience positions managing golf pro shop country club part time working late day shift team leader publix bakery department skills inside outside sales customer service salesforce act goldmine crm allscripts software outlook practice fusion software appointment setting cold calling presenting closing client retention database management direct mail insurance marketing reporting training support
SALES
buyerplanner summary detailoriented analyticalthinking trilingual individual exceptional problemsolving skills looking obtain internship fulltime position allow utilize education work experience gaining valuable work experience teamoriented work environment education training bachelor science petroleum engineering jul texas university city state petroleum engineering number gpa skills solid works cad matlab ms office process implementation languages english portuguese spanish experience buyerplanner may 2016 current company name city state plan execute forecasting strategies mass production planning collaborate crossfunctional groups including engineering shippingreceiving purchasing sales negoatiate proposals potential suppliers including quantitative qualitative research obtain documents clearances certificates approvals local state federal agencies work closely production convert weekly plan daily work center schedules manage constraints manpower equipment optimize costs logistics analyst february 2015 may 2016 company name city state managed erp system monitor status incoming materials released work orders production floor inventory became available coordinated expedited shipping orders request production manager interacted crossfunctional teams like sales production executives analyzed incoming requisitions shortages reports quality specification pricing delivery requirements translated business needs priorities actionable logistics strategies warehouse executive february 2011 january 2015 company name city state represented operations group receiving inventories vendor deliveries participated joint receiving inspection shipyard spare parts deliveries liaise closely procurement team scheduled deliveries utilized maximo system electronically track inventory flow bin storage reconcile inventory ensured warehouse kept safe efficient manner inventory properly labeled sorted easy identification picking supervised periodic stocktake conducted investigation discrepancies carried daily issuance tools inventory shipyard personnel base inventory requests work orders monitored stock levels reordered inventory low ensured inventory stored accordance best practices chemical storage complies ghs classification skills cad delivery english erp forecasting functional inspection inventory leadership skills logistics materials matlab ms office personnel portuguese pricing procurement production manager proposals purchasing qualitative research quality fast learner receiving sales shipping solid works spanish specification strategy planning supply chain
APPAREL
business development center manager professional summary dynamic marketing manager 7 years sales management territorial marketing industries creative innovative team player compelling leadership skills highly customer service oriented excellent written verbal communication skills enhance customer service experience excels deadlinedriven account management established track record remarkable sales results experience business development center manager 082017 102018 company name city state achieving dailyweekly monthly goals objectives making 75100 outbound calls per day initiating responding customers 4060 emails per day working computer based management tool setting volume appointments daily following customer vehicle inquiries efficiently maximize opportunities effective working part team internet sales manager 122016 032017 company name city state maintained 94 average leads answered 3 minute average answer time per lead worked flexible schedule home office insure precise customer lead follow provided expert product service information delivered 5 units first week hire ensure salespeople informed incoming appointments enhance customer satisfaction entire purchase experience partner financial services department develop coordinate best practices efficient effective sales approach sales consultant 122016 082017 company name city state contributed repeat referral business using strong customer service problem solving skills maintained 98 customer service satisfaction rating per kia performance center worked flexible schedule accommodate changing customer levels organized items visually appealing manner answered incoming telephone calls professional knowledgeable responses developed executed sales promotions provided expert product service information community donation outreach manager eastern ct territory 052016 122016 company name city state identified developed evaluated marketing strategies based knowledge company objectives market trends worked effectively heavily crossfunctional fast paced environment directed supervised employees engaged sales inventorytaking trained staff deliver outstanding customer service identified inefficiencies made recommendations process improvements built partnerships local organizations increase company offerings improve services established 54 new accounts 6 months successful client development membership marketing managereastern ct territory 072014 052016 company name city state managed 22 towns ct 5000 girls 3000 adults attended participated community meetings groups collaborated probation officers school representatives key individuals community support children families facilitated activities developed students physical emotional social growth worked average 20 students per program trained program staff deliver outstanding educational creative programming loss prevention operations manager 082013 072014 company name city state ensures highest level compliance execution company sponsored training programs employees responsible protection company assets multiple avenues loss prevention maintained high average 9095 audit stores compared company average 82 lead sales associate part time 082013 072014 company name city state exceeding company sales standards within first month 79 increase projected sales budget maintains large customer base insure return customers promoting belden jewelers excellent customer service assistant store manager 042012 082013 company name city state created plans maximize sales customer service weekly basis maintained customer first selling experience increase future sales recognized mastery leadership team management communication planning organization administrative duties retail store level increased 2013 sales 235 units sold 576 first 8 months employment shift supervisor 052010 042012 company name city state responsible opening closing procedures maintained average customer service secret shopper percentages 9298 customer service rating employees averaging least 88 cross trained employees work efficiently areas retail store department manager 112009 052010 company name city state highest sales rating three consecutive months 10 increased sales projected budget trained new sales associates departments controlled department payroll budget scheduled staff efficiently maximize sales accommodate store traffic member program facilitator 092008 062012 company name city state active leader multiple urban towns across ct exceeded membership goal every program 105 enrollment rate created easy follow programs would enrich girls increase membership enrollment new areas established maintained cooperative relationships representatives community public interest groups camp counselor 052006 082008 company name city state responsible providing unit information reports data daily logs head counselor responsible participating leading camper activities responsible maintaining effective working relationships staff creating harmonious relationships campers parents staff responsible checkin checkout procedures ensure unit schedules activities implemented education associate science respiratory therapy 2019 manchester community college city state diploma bolton high school city state multiple awards philanthropy music education special needs work within school
BUSINESS-DEVELOPMENT
engineering technician ii summary goal become associated company utilize skills gain experience enhancing companys productivity reputation highlights excellent communication techniques engineering standards expert complex problem solver advanced critical thinking microsoft excel project visio engineering operational functions multidisciplinary exposure project management advanced engineering knowledge troubleshooting specialist initiative work independently strategic thinker quality inspection professional strong collaborative skills document management testing patient diligent ms office proficiency google documents 5s expert safety member validation process specialist accomplishments 2006 global engineering nominee back side transferlamination technology 2013 nominations global engineering gathering rx laboratory hc data finding global problem giving solution us rx labs 2015 global engineering winner pc nidek tinting lenses support sun business 2016 global engineering winner global water savings primarily hard coating machines experience engineering technician ii 022012 current company name city state initiated statistical analysis project resulted sound recommendations adopted entire rx labs spearheaded documentation classified reports managed numerous projects simultaneously helped company make good sales certain products collaborated engineers project managers water savings photo chromic nidek tiniting projects supervision photo chromic production maintained managed network environment including troubleshooting filing archiving prepared accurate specifications photo chromic lenses production developed organized records maintenance reports increased efficiency applied engineering principles develop operate hard coating data processing systems executed root cause analysis improve yield reliability carefully organized analyzed prepared technical data reports ensure proper workflow productivity rx labs maintained safety verifying compliance assuring proper global engineering testing produced maintained accurate design documentation hc spin coat photochromic processes traveling rx laboratories inside outside us work leading pilot line environment organizing pilots line activities setting training personnel required documenting reporting pilot line activities hmc hc laboratory assistant iii 022005 022009 company name city state working engineers establish coating formulations processes hc machines lamination machines responsibility blending procedures mixing analyzing test coating formations utilizing commercial rd chemicals setting lamination back side transfer machines thru rx labs training laboratory staff giving technical support labs performing documenting industrialization new products processes application coating rx lenses establishing maintaining lens hard coating processes documenting reporting project progress analyzing chemical properties hard coatings working independently hard coating technician 102003 022005 company name city state working supervisor planing scheduling daily operations dipdip process insuring proper training assigned personnel according latest sops work instructions performing variety complex technical duties relating coating machine support include titration chemicals machine troubleshooting electromechanical chemical planing scheduling daily operation dipdip process spin processes communicating incomingoutgoing tech specific problems upcoming changes performing machine maintenance troubleshooting start shift verifying levels correct system ready run maintaining accurate process log book make necessary testings adjustments record results proper log surfacing lab technician 012003 022003 company name city state handling types lenses travel surfacing department following applicable procedures optical laboratory setting blocking lenses processing final inspection overall cosmetic appearance rx eyewear ensuring complete accuracy specific rx requirements monogram operator 061999 012003 company name city state setup operate maintain various monogram sawing machines education esol 2010 saint petersburg college city state usa 20092010 esol program 400 gpa bachelor science engineering managment 2020 arizona state university city state usa bse engineering management working towards bachelors degree major gpa 345 expected graduate spring 2020 associate science chemical technician 1993 19891993 chemical textile school sanski mostyu city state yugoslavia technician production nonmetal construction materials iv levelchemical engineering 31 gpa trainings training certificate competition resource conservation recovery act rcra internal auditor engineering group laboratory university course efficient communication training global engineering customer orientation training project management training 14h capture customer requirements develop project scope skills calibration chemical engineering technician documentation engineering management equipment inventory inspection maintain inventory materials processes safety sop staffing supervision technical support technician troubleshooting validations interests playing basketball cooking gardening spending time children
ENGINEERING
aviation supply specialist summary military professional 11 years experience team management administrative accountability supply management effectively managed 300 million personal procurable equipment value asset aviation supply department able perform many areas logistical support ranging safety equipment personnel proper shipping handling material several characteristics traits developed serving active duty responsibility accountability trust judgment leadership name growing advancing ranks marine takes great deal pride honor courage commitment experience allowed many great opportunities develop enhance traits time traits become requirement thats accountability leadership skills begin take leader marines took charge subordinates supervising functionality proper professional warehouse management customer service highlights effective team leader supply logistics planning data management extremely organized six sigma inventory specialist hazmat handling trained emergency response cpr certified secret security clearance valid ca driver license accomplishments global war terrorism service medal global war terrorism expeditionary medal afghanistan campaign medal north atlantic treaty organization medal nonarticle 5 good conduct presidential unit citation managed 300 million personal command equipment deficiencies loses damages maintained 100 accountability large section equipment worth 500 million multiple overseas deployments received 100 mission capable grade commanding generals functional area inspection supervised managed pulled 2500 line items forward operating support zero discrepancies 100 validity experience aviation supply specialist 052002 072013 company name city state supply administration operations occfld includes aviation supply specialists supervise lead perform highly technical functions areas aviation unique applications managing regulating coordinating otherwise exercising control supplies equipment material work includes numerous phases automated material management including initial planning provisioning requirements determination acquisition distribution accountability ultimate issue consumption retention disposal fiscal accounting purchasing procedures performed accordance federal acquisition regulations qualifications required include personal computer operation skills familiarity terminology proficiency key boarding basic understanding data entry application manipulation duties involved administrative government specific procedures use material education certificate completion basic leadership military studies 2013 marine corps institute city state usa adhering marine corps orders directives specific training education requirements assigned needed completed annually marine corps institute several courses study enroll courses study varied occupational specialty safety weapons weapons handling leadership traits leading marines well english spelling mathematics certificate completion military leadership 2006 marine corps institute city state usa school house setting split groups focusing abilities act small group leader council administer personnel commute orally writing understand communicate marine history traditions employ small group tactics weapons develop enhance superior leadership skills tactful appropriate discipline techniques critical thinking skills select one naval aviation survival training 2006 marine corps institute city state usa course includes overview naval aviation survival training program classroom instruction aviation physiology appropriate low pressure chamber briefflight exception prospective helicopter aircrew stress human performance presentation classroom presentation laboratory evolution sensory physiology class lab combatsurvival first self aid class lab aviation survival swim skills class lab underwater problem solving skills class lab multiplace aircraft underwater egress skills class lab extended sea survival written final examination high school diploma k112 2001 monroe senior high city state usa skills inventory specialist leader communication organization computer additional information
AVIATION
business development analyst executive profile business analyst project manager specialization systems well versed data mapping user acceptance testing well solving complex problems highpressure environments excels cultivating managing leveraging client relationships skill highlights business systems analysis project management business process improvement forecasting planning requirements gathering scope project definition technology architecture analysis integrated reporting information system iris portfolio management budgeting costbenefit analysis functional requirements requirement tracing user acceptance testing fixed income modeling wealth management valuation specialist sap business requirements matrixes talented public speaker superb communication skills advanced problem solving abilities critical thinking core accomplishments project management training certification information system business analyst infrastructure system analysis development enterprise model technology issues training implemented strategic change management concept business intelligence executed epic diebold oracle infor system projects large organizations demonstrated experience system fault diagnosis developing solutions managing resolution professor criminal justice law paralegal exceptional communication skills feeding ability understand interpret operational needs businesses levels keen attention detail identification potential glitches threats performance security new applications boosted customer service ratings 33 developing new processes improving work flow professional experience business development analyst january 2006 june 2016 company name city state executive director expansion current prospects database within specified business sectors develop improve current new infrastructure system developed organizational change management strategies documented process flows developed requirements functional improvements enhancements conducted activitybased analysis business processes made recommendations based findings analyze big data social media data develop sales contact plan direct marketing attending industry events build relationships key prospects respond incoming requests information rfis requests proposals rfps customer relationship management crm supply chain management csm professional creative manner understand prospects business needs work expert teams develop tailored innovative system process designed costefficient staffing solutions companies using epic infor oracle resource management software lead colleagues tradedoubler identify common new business prospects crosssell integrated search affiliate proposition represent tradedoubler industry events including round tables speaking forums new business events generate effective leads exceed sales targets business work closely marketing identify appropriate go market messaging specific business sectors knowledge sharing learning development business enterprise risk manager january 1998 january 2005 company name city state supervise underwriting businesstobusiness enterprise risk management ensuring policies contribute protecting organization potential risks director 265 satellite offices within state ohio kentucky 8 auditors managed information associated organizations operations internal sources including finance accounting business development marketing sales operations information technology order contribute development organizations strategic plan worked provided local state federal crime authorities evidence based information client embezzlement whit collar crime cases forecast prediction costbenefit analysis life cycle business impact net worthearnings shortterm midterm longterm scopes business client relationship manager january 1996 january 1998 company name city state developed business solutions leadership clients productively develop implement new improved business systems processes internally externally formed management plan new client accounts sales force achieved assigned sales service objectives contributing marketing sales information recommendations strategic plans reviews executed action plans implementation production productivity quality customerservice standards resolve problems initiated leadership management completion projects delivered appropriate application disposition business consulting managed client prospect account selling account management senior decision maker clevel relationship building assigned within market territory including work enhance generate additional revenue current client accounts prospects committee member internship recruitment development retention assigned division vice president ensure senior level relationship building partnership generate revenue client prospects account development lead generation project manager january 1990 january 1996 company name city state formulated client service operations editorial implementation teams demonstrate tradedoubler expertise new business sales pitch contribute learning environment identifying areas potential learning building knowledge others adopted performance management scheme setting objectives participating performance reviews building personal development plan key relationships business development managers business development executives managed marketing executive proposal writing group marketing client development network team education master science information systemsgraduate business analytic certificate 2017 university phoenix city state master science criminal justice 2003 tiffin university city state specialization criminal justice administration bachelor science public administration 1997 myers university city state skills business analysis account management accounting big data business administration business consulting business development business solutions business systems customer relationship management client relations development database direct marketingfinance information technology law leadership director marketing market evaluation messaging enterprise network organizational performance reviews performance management policies processes proposals proposal writing speaking professor quality recruitment relationship building risk management selling sales scheme strategic plans supply chain management tables underwriting
BUSINESS-DEVELOPMENT
investment accountant career focus accomplished results oriented investment professional strong leadership interpersonal skills adds energy value organizations quest excellence summary skills internet microsoft office ms word ms power point ms excel pivot tables spreadsheets macros business objects lombardi eagle accounting system pega dras workbench account reconciliations detailoriented variance analysis detailoriented analytical expert ms office suite account reconciliation expert effective time management complex problem solving superior research skills accomplishments multiple awards performanceformally recognized excellence achieved financial analysis budgeting forecastingincreased efficiency discrepancy investigations number designing accurate cashforecasting system professional experience company name city state investment accountant 102012 112015 reconciled mutual fund accounts custody identified resolved differences custody accounting cash currency positions using eagle iax business objects lombardi workbench reports communicated collaborated areas firm client fund accountant custodians impacted functions team conducted weekly client meetings act liaison accounting custody resolve outstanding items cash currency positions completed special projects management needed trained oversee assisted staff offshore team pune india acted liaison pune office us helped us team performing tests pega vs business objects eagle platform migration trained new staff assist needed meet department goals ran daily reports fund accountants using business objects ms database award received special achievement award bny mellon bank asset servicing dec 2013 award received special achievement award bny mellon bank asset servcing dec 2014 company name city state aml compliance officer 112011 032012 audited customers bank accounts companys system performed quality assurance reviews customer information maintained various bank systems reconciled quality assurance results spreadsheets performed background search clients using tools world check google search finance projects ud project 1 group simulation project develop investment philosophy strategy drive simulated investment 1000000 using stocktrack invested 50 funds moderate highrisk investment order achieve capital appreciation invested 25 funds low moderate risk investment order preserve capital invested 25 funds derivatives rest index fund cash money market performed analysis determine allocation stocks minimizing cv graphed daily returns stocks performed regression analysis analyzed regression statistics weekly returns performed analysis groups portfolio market groups case analysis price momentum strategy used price momentum model analysis test whether price momentum model work us stock market us canadian stocks used weighted annual returns created worst outlook portfolio best outlook portfolio selected top eight performing stocks quarter create best outlook portfolio compared market determine pricing momentum would hold calculated average return portfolio rebalanced portfolio compared sp 500 quarter within time period company name city state medical technologist 072008 032012 clinical microbiology experience highlights include ordering processing plating culturing patients specimens tests performing rapid tests rapid flu cdiff quick check many performing rapid confirmatory tests identify organism reading gram stain slides performing daily maintenance running quality control instruments education master business administration finance 2011 university delaware city state usa finance bachelor science medical technology 2008 university delaware city state usa medical technology related course work business financial reporting analysis financial management corporate financial policies investment analysis portfolio management corporate governance financial engineering risk management derivatives languages english marathi hindi gujarati personal information excellent multitasking analytical thinking time management negotiation communication organization leadership skills additional information excellent multitasking analytical thinking time management negotiation communication organization leadership skills skills ms office database macros vlook pivot tables outlook company platforms business objects workbench eagle pega lombardi dras
ACCOUNTANT
teacher summary highly ethical dependable diligent expert curriculum development field highlights curriculum development assessment ms office proficient strong communicator instructional design elearning tools learning management systems accomplishments designed effective lesson plans focused age levelappropriate material experience company name june 2012 current teacher designed research based curriculum writing instruction using trivium approach saw student scores rise result curriculum developed research based curriculum language arts lessons using addie method instructional design analyzed state standards school standards developed grammatical lessons according standards monitored student learning creating effective critical thinking strategies like sentence analysis using diagramming enhance learning outcomes created evaluated quality assessment tools maximize student learning result curriculum instructional design student scores rose language arts reading comprehension 4 aims test one year three years using instructional method studentscores rose writinglanguage arts 12 2015 93 students scored meetsexceeds inaugural az merit writing exam 64 scored exceeds az merit writing exam curriculum instructional design consistently met strict grading report deadlines monitoring student learning using effective formativesummative assessments quick turnaround met regularly principal evaluations staff development opportunities developed presented staff development implementation critical thinking strategies across grade levels provided guidance grade level teachers enhancement writing instruction assisted writing effective assignments assessment tools ensure smooth student transition class developed presented research based staff development importance teaching writing congruence reading critical thinking strategies maintained effective communication principal parents instructional practices result positive parent feedback curriculum instruction increased year company name november 2009 june 2012 lead curriculum developer project manager designed effective college courses communicating regularly faculty directors staff scheduled meetings campus facilitated trouble shooting problem solving decision making conflict resolution regarding course development consistently designed developed relevant curriculum many learning styles traditional online classroom working subject matter experts many types professions slashed curriculum issues online ground courses learning management system quality assurance purposes resolving problems curriculuminstruction timely 2448 hours revised courses needed per college program meet strict deadlines analyzing data assess curriculum instruction ensuring enhancement universitys services optimal learning gcu students averaged 20 successful revisions per month results witnessed academic improvement students populated courses revised university 25 years worked Β·unv 103 cwv 103303 met aggressive project timelines fast paced environment gcu constantly developing ground online presence designed relevant interesting college courses college fine arts college arts sciences college christian studies grand canyon university implementing understanding design method instructional design well addie method optimal student learning result designs increased student satisfaction rate 65 85 evaluated researched pedagogical methods instructional designers faculty created digital visual aids enhance student learning working consistently academic web services analyze student needs write scripts elearning tools company name september 2005 september 2009 visual arts instructor solved problems designing nonexistent curriculum required college courses fine arts department designed developed effective curriculum instruction campus perspective drawing course digital painting course analyzing course competencies student needs ensure optimal student learning successfully met course objectives facilitating courses using curriculum multi presentation graphic design program assessing student progress consistently four semesters addressed learning styles adult learning theories develop lesson plans art courses using current software programs art methods tools successfully managed evaluated curriculum using portfolio assessment 40 students consistently met students individually address student concerns thereby resolving issues timely manner responded promptly student inquiry graded assignments entered data regularly learning management system meet grade report deadlines created effective rubrics students metacognition purposes well assessment assignments increased student motivation actualizing critical thinking strategies weekly lessons initiated use various software media tools address learning styles education university phoenix 2007 master arts educationcurriculum instruction city state usa applied addie method instructional design implemented classroom use corporate training purposes designed action research plan apa format creation esl tutoring programs schools developed university course corporate training purposes arizona state university 2005 bachelor arts interdisciplinary arts performancevisual arts city state usa critiqued fine art using elements design principles art written oral presentation completed internship glendale community college fine arts department skills conflict resolution course development critical thinking curriculum development instructional design research staff development teaching trouble shooting
TEACHER
human resource finance analyst summary human resource professional seeking challenging position allow grow professionally requires utilize strong educational organization excellent interpersonal skills highlights microsoft office suite peoplesoft outlookword excel power point publisher experience human resource finance analyst june 2013 current company name city state provide support columbia university community providing excellent customer service via telephone email selfservice system responsible resolving customer employees problems related human resources payroll labor accounting transactions data jacs raps applications finance utilize variety systems peoplesoft hcm programs used throughout university answer calls professional matter resolving directly redirecting appropriate department responsible researching resolving client request logging calls web incident form followup incidents immediately resolved work hrpc payroll operations payroll labor accounting accounts payable vendor management purchasing among departments resolve incidents recommend solutions process changes serve resource hrpc staff providing guidance assistance appropriate provide accurate trending data representing university factually professionally knowledgeable columbia universitys human resource policies hiring recruiting workplace notices labor laws essential information human resource supervisorhiring specialist june 2011 april 2013 company name city state responsible supervising group 120 employees clients responsible recruitment employees contractors perdiem interns responsible employee development employee evaluations relations conducted orientation trainings new employees meetings composed distributed relevant employee memorandums appraised productivity handled employee grievances complaints disciplined employees coordinated background screenings potential employees per diem contractors complied state federal local employment legislation laws coordinated placement client targeted case manager based agency guidelines worked closely staffing agencies throughout osceola orange county maintained accurate client files personnel files processed filed documentation accurately real time provided accurate trending data represented company factually professionally facility audits etc handled duties accounts payable accounts receivable duties payroll department processed medicaid hmo billing oversaw tracked company benefits plans researched new benefit plans assisted administrative duties directed director case manager counselor june 2009 june 2011 company name city state charge 80 cases women families homeless shelter system charge interviewing clients admission assessment worked closely housing employment specialists helping clients obtain employment permanent housing worked various staffing agencies client recruitment ny staffing access staffing work force 1 etc conducted employment training employment workshops worked dress success help clients dress properly job interviews responsible overseeing specific investigative cases particularly acs cases domestic violence provided immediate crisis response services call 247 provided crisis avoidance management training interpret legal documents wrote reports reference letters professional correspondence clients education masters human resource management 2015 devry university city state human resource management bachelor arts spanish communications 2009 le moyne college city state spanish communications keller graduate management school languages fluent spanish english skills academic accounting accounts payable accounts receivable administrative arts agency benefits billing clerical conflict resolution counseling client clients excellent customer service database documentation email email employee relations english human resource human resources legal director excel exchange microsoft office suite outlook power point publisher word payroll peoplesoft personnel policies progress quality real time recruitment researching spanish supervision telephone phone employee development typing workflow
FINANCE
instructional designer summary dependable resourceful instructortrainer technical writer instructional designer designs documentation training programs curriculums including classroom lectures online courses selfstudy sessions directed students employees organization members use organizations products services accomplishments state tn teacher license 474 business education software expertise adobe acrobat prof 9 adobe captivate 5 55 7 8 adobe contribute 4 adobe dreamweaver adobe indesign adobe photoshop articulate studio 9storyline fireworks Β­ basics flash Β­ basics lms blackboard sumtotal moodle microsoft access Β­ 03 07 microsoft excel Β­ 03 07 10 microsoft outlook Β­ 03 07 microsoft powerpoint Β­ 03 07 10 microsoft publisher Β­ 03 07 microsoft word Β­ 03 07 10 snagit education university memphis 2016 doctor education instruction curriculum leadership instructional design technology city state gpa 1st generation phd fellowship academic achievement award instruction curriculum leadership instructional design technology 1st generation phd fellowship academic achievement award university phoenix 2005 master arts adult education distance learning city state gpa gpa 391 adult education distance learning gpa 391 university memphis 2003 bachelor science business administration management city state gpa minority merit scholar business administration management minority merit scholar experience company name may 2015 september 2015 instructional designer city state responsible designing developing course modules university working instructors internal subject matter experts company name january 2015 march 2015 instructional designer technical writer city state responsible designing developing instructorled training nike warehouse distribution center memphis tennessee wrote processes procedures warehouse roles functions company name december 2014 current tutor city state club z tutoring cordova tennessee tutor students grades k12 reading math state standardized tests act test preparation offers assistance developing study strategies works student parent develop tutoring plan fit individual needs prepare tutoring sessions ensure students academic development assess students progress tutoring sessions company name september 2013 april 2014 instructional designer city state responsible designing developing 6 online modules introduction distance education course taaccct grant international paper memphis tennessee company name june 2013 november 2014 technical training manager performance improvement manager city state worked collaboratively business partners clinical staff design develop appropriate high quality training interventions user based documentation meet business organizational needs managed 2 instructional designers 5 technicals writers via interoffice virtually conducted counseling coaching facilitates oneonone coaching sessions facilitated training classes conducts trainthetrainer workshops supervised group instructional designers technical writers assisted operations interviewing selection process utilized information mapping principles techniques create job aids training manuals standard operating procedures reference tools developed created policies procedures job aids training materials user documentation website alerts using information mapping standards writing participated kaizen events improving company processes procedures company name august 2012 october 2012 remote instructional designer city state responsible designing developing online math courses ferndale school district high school students using moodle lms company name october 2011 april 2012 remote instructional designer technical writer city state responsible development least 34 courses included study guide elearning practice elearning assessment paragon software utilized information mapping principles techniques create job aids training manuals standard operating procedures reference tools company name august 2011 december 2011 remote instructional designer project manager city state responsible design development course provided residents uthsc webbased instruction prevent medical errors writing prescriptions responsible creating managing needs analysis project plan implementation plan project company name april 2009 june 2013 training consultant instructional designer technical writer city state worked collaboratively business partners clinical staff design develop appropriate high quality training interventions user based documentation meet business organizational needs designed developed comprehensive instructorled elearning selfpaced blended training classes operations staff ensure established goals objectives met developed aspects training curriculum including courseware participant guides facilitator guides assessments learning activities etc supervised new hires classroom facilitation facilitated training classes conducts trainthetrainer workshops maintained knowledge management system providing ondemand publishing disseminating urgent alerts communications throughout organization researched recommended solutions resources methods effectively meet training development needs identifying eliminating training gaps used sum total learning management system publish disseminate training track compliance report progress utilized information mapping principles techniques create job aids training manuals standard operating procedures reference tools developed created policies procedures job aids training materials user documentation website alerts using information mapping standards writing company name august 2006 december 2010 general education professor city state provided guidance encouragement direction necessary allow students achieve established course objectives worked within structure syllabus acted effective classroom manager advocate participate learning process participated school retention initiatives providing regular accurate timely feedback students school concerning academics behavior attendance etc monitored managed online classroom learning environment using aleks algebra classes maintained course curriculum taught material approved curriculum developed daily lesson plans include instructional aids maintained expertise subject area recommended improvements curriculum design motivated students actively skills academic adobe backup coaching conferences counseling course development crystal reports curriculum design curriculum development customer service customer service data entry designing direction documentation information mapping instruction instructor instructional design knowledge management team leader lesson plans managing materials math meetings mentoring ms word works multimedia needs analysis order entry organizational policies writing prescriptions processes progress project management quality quick reading sales supply chain task analysis teacher technical writing user documentation phone trainer training materials training manuals training programs tutoring website workshops
DESIGNER
k12 principal professional summary committed passionate k12 educational leader lifelong learner effective communication skills 10 years experience builds trusting authentic relationships students staff parents believes analyzing synthesizing classroom district state assessment data drive instruction work history company name k12 principal city state 082011 current provided teacher feedback formal informal observations walkthroughs built trusting authentic relationships staff students parents community members helped create support teacher professional goals developed implemented seminar districtwide k12 morning math reading intervention program included free breakfast program developed curriculum new teacher induction program facilitated induction classes facilitated monthly districtwide plcs bimonthly schoolwide plcs mtsss developed 3 monthly staff agendas one building trained teachers effective teaching techniques classroom management strategies behavior modification developed built positive behavior support program three buildings elementary middle high school presented data important instructional information regularly school board modeled engaging rigorous instruction based best practices mentored supported new struggling teachers worked staff resolve issues built authentic trusting relationships parents staff community members monitored managed student discipline policies three buildings facilitated mtss plc meetings focused using data drive classroom instruction provided training opportunities teachers inside outside district scheduled facilitated teacher interviews modeled expected appropriate leadership promote positive interaction teachers students families communicated regularly developed implemented school policies procedures three schools researched shared instructional strategies optimize education effectiveness assessed current academic programs throughout year determine success facilitated continued professional development teaching staff implementation quality curriculum training appropriation necessary resources company name sixth grade middle school language arts teacher city state 082009 072012 developed implement schoolwide middle school homework policy helped students develop important learning skills good study habits useful trade school college education consulted often head langrage arts department teacher support advice needed served reading workshop committee pbis team developed weekly lesson plans collaborated special education teacher partner established high academic expectations clear classroom rules procedures established appropriate deadlines provided complete instructions reading writing assignments homework contacted parents regularly provide information regarding assignments projects assessments delivered engaging rigorous instruction based colorado academic state standards analyzed student data using classroom district state assessments guide classroom instruction trained administer assessments standardized tests evaluate student progress adapted lesson plans curricula student interests increasing gpas student engagement developed strong trusting relationships peers built deep authentic relationships students families offered support guidance students struggled academically andor socially provided personal guidance students struggling classrooms maintaining professionalism helping students feel safe kept classroom organized clean safe students visitors three years highest reading writing student growth achievement school csap two years 70 grade level company name elementary teacher city state 082006 072008 taught 6th grade 20062007 school year taught 4th grade 20072008 school year communicated student progress academic difficulties behavioral concerns parents guardians administration using tact professionalism improve student academic performance developed implemented classroom procedures provided safe learning environment provided focused instruction group small group individualized work developed organized reading math stations organized classroom supplies decorated classroom walls celebrate student achievements create fun nurturing settings meet learning n collaborated student parents plan classroom parties prepared materials lessons assignments assessments evaluated corrected graded student performance identify gaps skills knowledge set realistic goals skills relationship building networking policy procedure adherence common core learning standards group facilitation presentations elementary middle high school education high performance standards education 122008 western governors university city state master science educational leadership 122005 western governors university city state master arts k8 teaching 121996 colorado mesa university city bachelor arts mass communication
ARTS
finance consultant summary strategic analytical finance professional 10 years success reporting analytics financial planning analysis project management technology payments vendor management treasury highlights financial modeling experience company name february 2016 current finance consultant city state prepares monthly payment reporting analytics dashboard senior management ad hoc reporting data warehouses utilizing teradata sql oracle business intelligence enterprise data analysis tracking leveraging access databases excel pivot tables charts vbamacros supports madivestitures new product launches provides analysis assist negotiations credit card companies payment processors company name april 2009 february 2016 senior financial analyst city state finance liaison indirect sales channel provided financial reporting analysis sales marketing covering 282 agents 5744 locations developed credit review processes preparation iphone launches active stakeholder behalf fpa multiple initiatives provided insightful recommendations broad range decisionmaking requirements participated development business cases projects developed implemented b2b payment acceptance strategy including optimization commercial credit cards generated annual credit card interchange savings 39m various programs presented strategy performance tracking senior management system administrator project manager reconnet reconciliation journalization system responsible keeping system support costs new development expenses line budget supported sarbanes oxley testing internalexternal audits month end close temporary assignment finance manager oversee launch softcard mobile wallet payment processing trial markets company name february 2007 april 2009 retail analyst city state prepared distributed weeklymonthly aging reports executive management partnered fraud audit compliance teams identify address risk management concerns reconciled sales vs deposits 90 retail locations daily basis investigated reported significant variances company name may 2005 february 2007 treasury assistant city state processed journal entries assisted month end close duties led recovery lost revenue associated returned check payments education stevens institute technology 2014 master technology management management technology city state management technology seton hall university 2005 bachelor science business administration finance city state business administration finance skills ad b2b budget business intelligence charts credit data analysis data warehouses databases decisionmaking executive management senior management external audits finance fpa financial reporting macros marketing access excel month end close negotiations enterprise optimization oracle payment processing pivot tables processes processors reporting retail risk management sales sarbanes oxley sql strategy system administrator teradata vba
FINANCE
operation manager special hiring auth veterans pref veoa skills secret security clearance project management budget analysis training development schedule management critical thinking team building written oral communication skills process improvement microsoft office suite expert summary accomplished operation management professional 20 years broad scope experience driving process improvements financial administrative staff productivity military environments cultivate strong relations contract negotiation project management policyprogram development oversee aspects operations including hrfinancialaccounting inventory control selected accomplishments managed financial activities program operations 18m travel funds reduced regional expenditures 8 annually met management goals screening 1000 personnel records necessary skill sets appropriation talent acquisition leader development authored strategic integration implementation procedures increasing production time 20 continues received commendable ratings annually cooperate regional inspections increased performance scores 60 developing new employee processes managed daily operations 18 aviation maintenance courses supervised training 650 military foreign national students developed implemented cross training instructor certification program increased productions 25 incorporated first ever advance composite aircraft process assisted army composite program manager writing new procedures work history operation manager 092013 current company name – city state role operation management coordinates training 3000 employees within regional footprint 100 mission completion ensures compliance established policies procedures led staff training initiatives maximize productivity analyzes key aspects business evaluate factors driving results summarized results presentations writes office job descriptions directives develops executes marketing programs general business solutions resulting increased regional exposure customer traffic tracking system role financial management authorizes mission authority obligate funds support tdy travel assumes ownership accounting forecasting strategic supply planning forecasted operating costs scheduled projects strategizing departments manages high volumes financial activity fastpaced riskbased corporate environment general manager 112009 082012 company name – city state managed quality control unit supply aviation automated logistical supply production control administration section assisted planning organizing directing supervising company level training oversees accuracy monthly reports oversaw unit training calendar schedules forecast training requirements manages defense travel management system army training requirements resource system understanding microsoft based programs coordinated executed internal activity company battalion staff sections supervised preparation maintenance unit movement unit load plans supervise execution plans order logistic manager 012012 102012 company name – city state coordinated managed resident training activities field aviation logistics maintenance include utilization training resources facilities utilization upkeep modernization recognition establishment new facilities requirements necessary maintain quality training facilities identified managed unprogrammed requirements training program constraints training support schedule synchronization tracking resolution training support failures deconflicting class equipment facilities schedules instructor requirements external tasking personnel equipment coordinated aviation maintenance resident nonresident training issues unique onsite instruction active army reserve components use displaced equipment new equipment training teams senior training specialist 112009 122011 company name – city state served training instructor subject matter expert performing instructional training development work structural branch structural pneudralic division spd managed course material assigned blocks instruction within comprehensive courses providing training materials aids needed conducts platform instruction administers practical exercises examinations students administer proctors written performance examinations conducted evaluation certified training instructors within division senior evaluator trained initial entry level intermediate advance course military occupation specialty national guard reserve component foreign national active duty soldiers education bachelor science business administration current trident university international city state professional development united states army structured self development 2013 manager development crs 2006 systems approach training basic 2012 action officer development 2006 supervisor development 2012 safety course 2006 training developer middle manger 2012 hazardous materialswaste handling 2006 injury prevention leadership 2010 aircraft structural adv ldr 2002 composite risk management crs 2010 basic noncommissioned officer 2002 army basic instructor 2010 total army training system tats 1999 support cadre training 2010 primary leadership development 1999 aircraft component repairer supervisor senior ldr 2007 leadership development 1999 supervisor development 2006
AVIATION
medical support assistant professional summary detailoriented disciplined team player seeking new role supervisor position 15 years experience military healthcare include 8 years management resultoriented personnel specialized training significant handson practical experience hospital setting proven ability manage multiple responsibilities simultaneously proactively resolve issues excel fastpaced highpressure settings key qualifications secret security clearance clinical management leadership communication skills operations personnel supervisiontraining team building networking accountability data reporting trackinganalysis critical thinking patientphysician relations budgeting record maintenance data administration time management risk management education training september 2016 bachelor science health care administration kaplan university health care administration may 2015 associate science health science kaplan university health science november 2014 emergency medical technician basic national registry emergency medical technician professional experience 072015 current medical support assistant company name city state charge processing inpatient outpatient specialty consults referrals computerized patient record system cprs along processing authorizations fee basis claims system fbcs scheduling veterans vista appointment manager pulls reports daily specialty consults sorting consults spreadsheet ensure proper data tracking appointment tracking making followups works closely nonva care coordinator nurse veteran affairs staff ensure fast accurate coordination care facilities va medical center nonva care providers responsible assisting patients providers nonva facilities referrals setting appointments generates authorizations veteran services ensuring proper icd10 cpt drg codes use well allocating appropriate funds services works cbo health administration services perform monthly audits authorizations ensure correct codes data funding used ensures veterans eligible opted veterans choicefirst program uploads appropriate data information medical documentation healthnet communicates veterans family members providers nonva facilities professional courteous tactful helpful manner researches followup complaints inquiries providers nonva facilities veterans assists coordination resolve issue 112005 062015 healthcare clinical manager company name city state supervised 40 personnel medical clinic dependable training safety welfare professional development determine personnel requirement conduct training programs developed new standard operating procedures medical clinic ensured personnel trained qualified procedures resulting excellent care patients deployed new way tracking ordering medications medical supplies improving effectiveness medical supply department monitored managed controlled budget ordering restocking medical supplies assisted technical administrative management medical treatment facilities supervision physician andor physicians assistant enforced proper processing clinic charge documents ensured timeliness accuracy submitted information coordinated daytoday operations medical clinic higher echelons medical treatment facilities demonstrated support clinic divisional medical center policies coordinated communication patient internal external providers addressed patients clinicians concerns documented patients encounters regarding clinical issues appropriate forms provided clinical administrative information physicians needed enforce strict maintenance accountability 10 field litter ambulances six medical sets worth 700000 082002 112005 healthcare specialist team leader company name city state directed services taught trained medical technicians performed team leader 6 personnel worked foreign nationals develop maintain field medical clinic rural areas provide medical assistance unable obtain care maintained accountability serviceability organizational equipment including six evacuation vehicles communication equipment provided emergency medical treatment limited primary care force health protection evacuation variety operational clinical settings point injury illness levels military healthcare accomplishments basic leadership course 218th regiment leadership fort jackson sc advance leadership course acs fort sam houston tx army field sanitation course fort bragg nc medical terminology first aid instructor sexual harassment assault response prevention program equal opportunity programs skills administrative basic budget cpt dependable documentation fast forms funds icd10 team leader medical assistance works organizational assisting patients personnel policies primary care requirement safety scheduling sorting spreadsheet supervision technician training programs vista
HEALTHCARE
banking relationship specialist summary highly enthusiastic customer service professional 7 years client interface experience dedicated customer service representative motivated maintain customer satisfaction contribute company success strong organizational skills customer service expert active listening skills adaptive team player courteous demeanor also seasoned conflict resolution energetic work attitude highlights creative problem solver types 45 wpm call center reliable excellent communication skills friendly approachable exceptional customer service accomplishments consistently achieved 100 teller balancing average well balanced daily cash drawers vaults totaling average 900000 experience banking relationship specialist jul 2005 sep 2011 company name city state customer assistance worked company systems live support diligently completed assigned tasks working overtime needed customer service customer service inbound call center transfer calls appropriate department necessary researched calmed rapidly resolved client conflicts prevent loss key accounts computed data reports provided required weekly monthly quarterly reports listing sales figures client track records customer interface greeted customers upon entrance handled cash credit transactions assisted customers phone regarding store operations product promotions orders opened closed personal business checking saving cd accounts processed safe deposit box transactions created cashier checks entered customer data chex systems processed fed ex shipments filing answering phones sending faxes responsible making executive decisions regarding new customer relationships completed daily incoming outgoing banking reports merchant teller dec 2004 jul 2005 company name city state processed large deposits merchant customers assisted incoming outgoing courier transactions responsible balancing accurately daily basis assisted operations manager teller line answered phones filing duties associated position merchant teller teller jun 2004 dec 2004 company name city state cashed checks new existing customers processed incoming daily reports completed mail deposits dual control processed cashiers checks money orders processed credit card payments responsibilities associated position teller education associate science inter social behavioral sciences 2016 los angeles southwest college city state united states received certificate fingerprinting skills outbound call center excellent customer service assistance fax filing answering phones type 50 wpm microsoft word excel
BANKING
information technology coordinator professional profile bs graduate record success implementing solutions demonstrated commitment quality customer service detail oriented strong team player self motivated demonstrated exceptional analytical skills proven ability work effectively cross functionally levels management responsibilities increasing scope 9 years experience clientserver developer using transact sql plsql classic asp aspnet html dhtml xml javascript using css layout design principles 7 years managing project timeliness accuracy approving highlevel detail designs well managing successful test plans directed stages software development including requirements design coding testing implementation several company wide intranet initiatives like ovations associate rewards recognition program used 30000 employees kronos tm workforce central time attendance program 13000 nonexempts employees several projects included management offsite vendor resources experience using following database management tools ms sql server 657 2000 2005 sql oracle 9i proficient ms windows ms office minitab business objects adobe cs3 web edition visual studio frontpage paintshop pro experience information technology coordinator nov 2003 current company name provide technical support throughout office building managing web presence networking computers office equipment well researching grant opportunities implementation technology component leadership soar program responsible building capacity foundation within area information technology helping move closer paperless environment scope role streamline operations implement effective online marketing media strategy automate work processes employees centralize activities givingback foundation inc using internet media web developer jun 2003 current company name webmaster responsible wingtowing implementation online solutions small businesses using full system development life cycle projects delivered 100 time within budget correctly assessing needs upfront gathering detailed design specifications prevent scope creep directly involved designdeveloptesting phases implementing database systems using classic aspaspnet 20 ms sql server 20002005 windows hosting environment php 40 50 mysql 4 linux hosting environment well providing support operations evaluating overall system performance project launch key aspnetms sql 2005 solutions implemented period vendor developed ad tracking email newsletter marketing software clients relied upon research cost benefit analysis provided determine best solution met needs budget intranet application support analyst jan 2003 jul 2007 company name key responsibilities manage timeliness accuracy system parameter setups data migration files private label bank card projects worked functional areas marketing risk fraud operations collections ensure parameters implemented met project requirements serving lead responsible overcoming organizational technical barriers arose period able successfully multitask manage several projects concurrently making role key successful implementation 14 new portfolios combined growth 126b new receivables implemented successful businesswide initiatives ovations associates rewards recognition system primary responsibility enhance systems graphical user interface make intuitive users completed project resulted 50 increase system productivity remaining stable peak usage periods accomplished managing wingtowing project implementation selected outside vendor internal teams involved kronos tm workforce central key responsibility stabilize application within windows 2koracle 9i infrastructure leveraging test server validating patches major version updates vendor moved live production environment load balancing 3 application 1 database server implemented better support peak usage times allowed system always available users accurately record time ensured human resource department within 99 compliance handling employee payroll managed offshore resources several key intranet initiatives assisting review approval highlevel detail design business requirements enhancementsmaintenance miscellaneous web applications within scope consumer finance build team testing phase complete assured hand build production run team seamless transition interrupt existing production processes initiated role technical support contact providing maintenance enhancements three integrated business tracking systems built classic asp ms sql used manage work flow portfolio services department 120 associates phases application built members information management leadership program imlp specific requirements implement within six month rotation rotations left support gap filled address system issues rose resulted smoother transition imlp members allowing time focus fulfilling requirements program instead immediately coming new rotation addressing issues left previous colleague implemented database migration plan ms sql server 65 2000 included maintenance schedules archiving structure two versions ms sql server completely different two phased approach phase one required migration 65 70 phase two migrate 70 2000 since support going dropped ms sql server 65 entire project completed within 30 days migration allow implement regularly scheduled maintenance plan reduced enduser downtime 10 20 hours per month zero subject matter expert midrange application group stamford responsible conducting transfer knowledge atlanta data management personnel back midrange team ongoing support due elimination curtain business functions process successfully completed within 60 days prevent possible impact production systems education bachelors computer information systems devry university city state us 92000 62004 devry university alpharetta georgia bachelors degree computer information systems academic honors deans list hope scholarship gpa 346 working attending school fulltime affiliations givingback foundation inc certifications six sigma green belt certified skills marketing operations database asp ms sql server sql sql server technical support testing aspnet budget clients database systems life cycle linux ms asp ms sql server 2000 mysql online solutions php project launch solutions sql server 2000 system development closer media strategy networking online marketing bank card collections credit data migration receivables intranet maintenance application support archiving data management subject matter expert work flow business requirements engineer finance graphical user interface increase kronos load balancing offshore oracle payroll production environment user interface belt certified black belt six sigma sixsigma net associate clientserver coding css customer service database management detail oriented dhtml flash frontpage html javascript microsoft sql server microsoft sql server 2000 minitab ms office photoshop project management receptionist retail sales self motivated software development structured software team player test plans time attendance time attendance visual studio xml
INFORMATION-TECHNOLOGY
administrative assistant professional summary highly motivated enthusiastic individual multiple years experience fastpaced office settings onsite construction settings resourceful professional hardworking team player offering expertise various fields customer service sales clerical support office management data entry project management inventory allocation general construction labor painting residential cleaning general landscaping customer relations communications technical support selfmotivated work ethic ability perform effectively independent team environments responsible punctual productive professional high attention detail strong organizational skills ability handle multiple projects simultaneously high degree accuracy well anticipate professional needs proactively identify resolve problems boosting operational efficiency attentive personable worker eager learn take new challenges maintaining efficient accurate operations skills spreadsheet management program files maintenance advanced ms office suite knowledge customer client relations multiline telephone systems office team management avimark veterinary software knowledge autocad software knowledge foxitpdf software knowledge sales marketing file conversion sharing expense reporting invoice processing transcription dictation 90 wpm typing speed residential painting preparation heavy equipment operations flooring removal installation data entry telemarketing billing collections cloud database management cash register operations inventory management support contract negotiations project management business correspondence contract preparation recordkeeping purchase order preparation conference planning work history administrative assistant 042019 112020 company name – city state supported efficient zoom conference call meetings organizing materials documenting discussions distributing meeting notes developed updated spreadsheets databases track analyze report performance sales project data using ms excel managed company cloud zoho databases international domestic office locations converting complex data easytointerpret data sorted distributed office mail recorded incoming shipments corporate records processed invoices expenses using ms excel foxitpdf software facilitate ontime payment developed updated record filing system office servers improve document organization management performed general office duties including limited handling interoffice customer emails sending receiving faxes answering multiline phone system routing calls delivering messages staff maintaining office petty cash recording transactions managing payments orders office bills supplies creating updating physical records digital files office servers maintained staff customer directories company policy handbook human resources department using ms publisher ms word prepared edited bid requests proposals purchase orders project specs transmittals rfis extra work orders new work orders organizational clerical support using ms office programs composed internal memos external correspondence senior management reviewed documentation eliminate errors successfully orchestrated coordinated annual nisd conference meetings including responsibilities booking conference location facilities arranging travel hotel accommodations speakers attendees assisting development production conference agenda schedule presentations itinerary id badges conference welcome packages attendants responded emails correspondence acting liaison overseas offices subcontractors facilitate communication enhance business processes downloaded distributed project bid project files via ftp sites box file sharing assisted prospecting securing new customers projects assisted managing accounts payable receivable well creating detailed expense reports accounting department cashier 122017 082018 company name – city state processed pos transactions including checks cash ebt cards credit purchases refunds received processed accurately prepared food orders placed customers operated cash register cash check credit card transactions 99 accuracy counted balanced accurately reported cash electronic transactions accounting errors resolving discrepancies beginning end shift replenished sales floor merchandise organized shelves racks bins optimal appearance checked identification proofofage refusing alcohol tobacco sales underage customers served needs sometimes one dozen customers busy fastpaced environment promoted customer loyalty consistent sales delivering friendly service knowledgeable assistance checked bills counterfeit pens examined coins spot refuse foreign currency assisted customers store phone answering questions fulfilling requests processed packing slips evaluated product inventory check quality quantity issues returning unacceptable materials vendors maintained wellorganized restocking areas removing empty pallets boxes debris avoid blocking aisles creating safety hazards unloaded arriving stock prepared merchandise transfer shelves removing packing materials applying identifying codes price inventory control numbers helped customers locate desired items transfer oversized items vehicles performed inventory control counting stocking merchandise behind counter coolers sales floor worked additional shifts night shifts multiple store locations support team members inventory fulfillment goals maintained clean work environment kitchen area sweeping mopping wiping counters washing used cookware emptying trash receptacles sweeping parking lot end shift maintained knowledge base company pricing special promotional discounts products services used downtimes prepare ingredients workstations restock supplies expected busy periods managergeneral construction laborer 012015 012018 company name – city state worked contractors property owners understand needs provide excellent service assisted site inspections homeowner orientations new projects well evaluation calculations project bids assisted procurement project materials following contractors specifications provided punch lists efficiently prepared job sites removing debris setting materials tools prepared cleaned surfaces rebuilding purposes removing damaged tiles bricks mortar interpreted job site supervisors orders technical documentation complete accurate work used required tools complete jobs including limited hammers saws drills grinders squares levels screwdrivers sanders gained knowledge experience function operation light heavy machinery limited bobcats air compressors generators floor sanders table saws jackhammers safely move debris materials efficiently complete projects responsible prepping sanding priming painting cabinets molding trim railings doors interior walls ceilings project following requirements guidelines provided contractor assisted installation new appliances flooring cabinetry hardware faucets fixtures instructed contractor worked speed accuracy consistently meet production standards worked independently fastpaced environment meeting productivity quality expectations worked closely project supervisor maintain optimum levels communication effectively efficiently complete projects assisted crew members complex tasks requiring close teamwork coordination meet quality specifications closely followed instructions contractors throughout duration project maintaining safety high standards home remodeling work assisted company exposure advertising creating maintaining social media accounts along design distribution companys business cards owneroperator 012014 012016 company name – city state founded managed cleaning business applying marketing strategies build company exposure creating company portfolio building clientele meeting customer needs expectations providing exemplary services offering competitive pricing managed daytoday business operations including finances budgeting advertising public relations prospecting new clients project assessments bids maintaining supply levels addressing customer questions needs project labor completion boosted company exposure sales use social media platforms job search engines scheduled appointments consultations new existing clients met potential customers provided walkthru evaluations project quotes created applied contract templates new project proposals agreements cater customers individual unique needs provided additional deep cleaning services steam cleaning laundry services pressure washing needed upon customers requests maintained date records customer contact information contracts improve operations maintain efficiency implemented strong timeefficient work ethic providing dependable reputable services customers education liberal arts sciences jefferson state community college city state completed one year studies maintaining 37 gpa obtain degree standard diploma general studies 052004 springville high school city state
CONSTRUCTION
general manager executive chef summary dedicated leader 15year track record organized administrative professional handson experience supporting business areas accounting database management human resources collaborative team player strong communication decisionmaking time management abilities highlights report writing computer proficiency serviceminded human resource knowledge ability prioritize motivational leadership style inventory control professional demeanor selfdirected time management ability accomplishments scheduling facilitated onboarding new employees scheduling training answering questions processing paperwork process improvement oversaw implementation new phone system resulted costeffective service research investigated analyzed client complaints identify resolve issues administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use training successfully trained staff office systems databases policies procedures focusing minimizing errors generating superior results payroll assistance assisted payroll preparation entered data cumulative payroll document experience june 2014 october 2015 company name city state general manager executive chef coordinated department functions restaurant staff updated employee paperwork time records liaised directly customers meet needs maintain satisfaction maintained detailed administrative procedural processes improve accuracy efficiency achieved notable successes cost control revenue generation marketing effectiveness may 2013 may 2014 company name city state sales consultant met incoming customers provided immediate assistance listened customer needs preferences provide accurate advice solicited referrals satisfied clients answered incoming telephone calls professional knowledgeable responses provided expert product service information september 2012 april 2013 company name city state sales consultant service technician coldcalled prospective customers build relationship filled expense reports accountingupdated database customer sales information established new customer accountsevaluated competitors performed market research worked technician cleaning different biological hazards including crime scene cleanup flooding fire restoration june 2012 august 2012 company name city state forklift driver transported construction scaffolding materials turnaraound chemical plant large forklift transported employees around job site using passenger vehicles trucks vans maintained strict adherence safety protocols required client april 2011 may 2012 company name city state operations manager oversaw development launch customer database boosted company efficiency technology upgrades process improvements optimized overall customer experience establishing procedures handling issues phone identified inefficiencies made recommendations process improvements november 2009 march 2012 company name city state general manager trainer new restaurant openings continually monitored restaurant took appropriate action ensure food quality service standards consistently met exhibited thorough knowledge foods beverages supervisory duties service techniques guest interactions optimized profits controlling food beverage labor costs daily basis communicated well used strong interpersonal skills establish positive relationships guests employees march 2009 october 2009 company name city state swing manager scheduled directed staff daily work assignments maximize productivityefficiently resolved problems concerns satisfaction involved partiescontinually monitored restaurant took appropriate action ensure food quality service standards consistently metassigned tasks oversaw direction employees ensure compliance food safety procedures quality control guidelines education 1988 ged city state united states ged grew guadalajara mexico attended home school taught mother later received ged also following training basic vocational certificate restaurant operations basic vocational certificate culinary management coursework business restaurant hotel management interests cooking computers sailing golf travel working family additional information fluent spanish believe hard work integrity honesty diligence help succeed meeting goals adding value company work skills advertising automobiles consultant customer relations data management financial planning food safety hiring inventory control inventory management managing marketing materials network design network new construction payroll performance appraisals personnel policies project management restaurant operations retail safety sales spanish speaking supervision telecommunications equipment operations maintenance
CHEF
sales associate professional summary jack trades enjoys daily challenges seeks opportunity learn improve skills skills abilities management punctual possessing outstanding time management skills thorough understanding fundamental retail store operations sales regularly assisted customers locating selecting products professional manner thorough understanding fundamental retail store operations communication taken multiple professionalism communications courses possesses ability calmly speak angry dissatisfied customers dignity respect critical thinker exceptional problem solving abilities leadership received years quality leadership learned best techniques lead supervise best worstleaders experience general laborapprentice obx fire tech nov2014dec2014 listen customer complaint fire truck simulate operating conditions caused complaint recreate complaint issue diagnose actual problems use hand power tools alleviate issues maintain good customer relations leave work area trucks clean cleaner conditions found grill closer mcdonalds sep2014nov2014 use provided equipment cook meat prepare sandwiches ordered maintain cleanliness work area close clean area store closed general labor southern scapes landscaping jun2014aug2014 operate hand power tools accordance job requirements dig plumb irrigation lines various irrigation needs per plans drive jobsite without 8 ton trailer bobcat andor excavator read interpret plans lay sod plant irrigate various plants accordance job plans general labor soundside recycling mar2014may2014 assist sorting recyclable metals type sort trash recyclables maintain clean working areas meat slicermorning prep firehouse subs dec2013jan2014 assist franchisee preparing store opening slice weigh prepare meat per sop assist assembly preparation finished product present customer upon completion assist maintaining store cleanliness head training kkg safety investigations oct2013nov2013 responsible individual training supervision development 4 operators responsible ensuring standards met provide company disciplined physically morally fit operators competent core tasks participate fieldwork sales associate 7eleven sep2013 operate cash register experience sales associate april 2009 july 2009 company name reference invoice ensure delivery products ordered manager mark discrepancies invoice maintain cleanliness store stock products flexspace shelving prepare store first shift associates receiving associate walmart jul2013sep2013 assist unloading one trucks ranging size 12001800 pieces per truck palletize freight department maintain accountability ammunition age restricted products electronics merchandise valued 100 distribute pallets respective departments 2200 night shift stock assist night shift stocking time permitted make plastic cardboard bales needed maintain cleanliness orderliness backroom garden center sales associate walmart may2013jul2013 stock shelves needed depending backstock operate cash register maintain health plants assemble grills patio furniture needed display assist customers locating selecting products overnight maintenance walmart mar2013may2013 conduct initial sweep store 23 maintenance associates clean bathrooms use scrubbing machine scrub floors fix problems encountered use propane powered buffer buff floor dry scrubbing strip old floor wax apply new wax needed maintain general cleanliness store infantryman us army mar2009oct2012 operate maintain weapons rifles machine guns hand grenades operate maintain field communications equipment maintain accountability positive control 10000000 worth equipment weapons ammunition etc participate basic reconnaissance operations locate construct camouflage infantry positions equipment assess need direct supporting fire maintain cleanliness facility assist conducting programs operate cash register sell fill contracts hand maintain accountability accessories pingpong paddles tennis rackets etc means sign outin sheet cashier august 2007 october 2007 take orders january 2006 may 2009 prepare food operate cash register deliver food customer wash dishes cook food student currituck county high school auto shop aug obtain working knowledge automotive electronics brakes fluid systems tire removal balancing rotation etc classroom setting apply hands setting troubleshoot vehicle problems using board diagnostics obdii port diagnostic scan tool locate follow repair instructions based diagnostic trouble code dtc use various hand tools needed repair vehicle issues maintain record cost service work order sheets use hydraulic lifts jacks jack stands creepers needed maintain accountability functionality tools skills army automotive basic cash register com contracts delivery electronics hand tools mark weapons oct receiving sales troubleshoot education high school diploma 2009 high school automotive skills general education automotive skills general education career management class
FITNESS
teacher summary talented early education professional diverse experience planning implementing various activities promoting physical social emotional intellectual growth childrenjob title capable remaining calm pressure continuing keep preschool setting light playful work hard identify communicate behavioral educational issuesopenminded job title talented incorporating blend traditional progressive techniques daily activities facilitates clear communication children parents fellow staffcreative preschool teacher adept continually implementing current trends early childhood curriculumearly childhood teacher specializing child psychology development recognizes importance parentchild bond believes regularly communicating parent highlights cpr first aid certificate problem solver time management creative thinking team player certified early childhood education conflict resolution techniques training food handling preparation calm patient experience 082013 012016 teacher company name city state supervise 35 year old children setup small group outdoor activities maintain paper work parent teacher conference promoted good behaviors using positive reinforcement methodmaintained daily records childrens individual activities behaviors meals napsestablished safe play environment childrendistributed quarterly educational assessments similar report cards parentsupervised children field trips local parks fire stations zoosencouraged children understanding othersmaintained childfriendly environment access outdoor activitiescompleted required documentation national head start programhelped children reach milestones area selfcaredeveloped professional relationships parents teachers directors therapistsobserved children signs illness injury emotional disturbance learning disorders speech problemsobserved children signs illness injury emotional disturbance learning disorders speech problems 092008 062013 teacher company name city state promoted good behaviors using positive reinforcement methodmaintained daily records childrens individual activities behaviors meals napscreated implemented developmentallyappropriate curriculum addressed learning stylesestablished safe play environment childrensupervised children field trips local parks fire stations zoosencouraged children understanding otherscompleted required documentation national head start programhelped children reach milestones area selfcaredeveloped professional relationships parents teachers directors therapistsworked closely site director family care workers classroom teaching team specialistsobserved children signs illness injury emotional disturbance learning disorders speech problemscollaborated colleagues developing new classroom projects monthly themes 082007 032011 baggage supervisor company name city state manage maintain baggage delivery airplanes ensure safety around arrival departure flights make end shift reports management team 032004 092007 teacher company name city state teach age level activities maintain security schedule weekly plans class promoted good behaviors using positive reinforcement methodmaintained daily records childrens individual activities behaviors meals napscreated implemented developmentallyappropriate curriculum addressed learning stylesestablished safe play environment childrendistributed quarterly educational assessments similar report cards parentsupervised children field trips local parks fire stations zoosencouraged children understanding othersmaintained childfriendly environment access outdoor activitiesworked closely site director family care workers classroom teaching team specialistsobserved children signs illness injury emotional disturbance learning disorders speech problemscollaborated colleagues developing new classroom projects monthly themes 032015 012016 lead volunteer company name city state volunteer month assist various ministries needed am33 leader weekly phone caller education 61996 cda child development associate seattle central community college city state emphasis child developmentcontinuing education early childhood educationchild abuse awareness training present ba elementary education special needs grand canyon university city state elementary education special needselementary education coursework skills cpr creative thinking delivery first aid policies problem solver safety teacher team player phone time management
TEACHER
aspnet web developer accomplishments associate month award cyient member team team month award projects debts erfa experience april 2015 current company name city state aspnet web developer responsibilities migration iu print website printiuedu coldfusion aspnet using mvc framework create prototype dashboard iu print analytics module using high charts july 2011 july 2014 company name city state software engineer responsibilities designed developed application migrate legacy data aspnet application providing ability validate data meet business rules new application design story board using html css design database applications analyzing customer requirements perform code reviews modules developed team members participate pair programming improve coding standards overall application preparation build packages actively participate integration deployment phase applications technicals skills programming languages c web technologies sharepoint 2010 aspnet 403520 mvc 4 application software visual studio 200820102013 sql server management studio databases sql server 20052008 r2 mysql oracle others html jquery css javascript bootstrap jira source controls team foundation sever github visual source safe projects work 1 ledger ledger developed manage task invoice clearance different finance benefits trust accounts pratt whitney also used track invoices charged back department budget various business units primary objective project migrate existing application developed msaccess web based application implementing security adding additional business rules 2 debts daily equity based tax solution debts tool used calculate employee tax based certain parameters medical social security tax factor developed utc usa deals utc employees daily equity tax ubs place flat file day sftp transactions performed employees utc typical flat file contains employee id country code tax details etc debts tool connect sftp downloads flat file perform validation rules last tool decide record status 3 statuses valid exception pending user login system review exception records also user rectify exceptions move exception record valid records send funding files adp 3 supplier portal supplier portal designed sharepoint 2010 collaborate authorized suppliers supplier portal merge seven legacy pratt whitney existing applications single portal features available simplify way suppliers access required business technical information well provide pw valuable delivery information one main communication portals plays major role business pratt whitney apart sharepoint 2010 used sql server 2012 aspnet develop application 4 erfa electronic request agreement rfa agreement two parties company client start work process involved eight approvers approve agreement existing process involves manual submission many problems knowing status agreement percentage completion approval status etc new erfa application developed sharepoint electronic application flexible ui capture required data eliminated manual efforts terms searching online results internal applications validate data entered requester flexible approval process status tracking 5 export logging tool export logging tool web based application collect log export activities occurring pratt whitney military engines simple interface ability generate various reports required report export events apart features also includes facility uploading bulk data database needs validated correctness data business rules determine type data uploaded column awards professional recognition associate month award cyient member team team month award projects debts erfa stood 3rd siasats national level talent search examination high school education indiana university masters computer science indiana university bloomington masters computer science august 2014 december 2015 current gpa 355 jawaharlal nehru technological university bachelor technology computer science engineering jawaharlal nehru technological university andhra pradesh india bachelor technology computer science engineering september 2007 may 2011 certifications rfa professional affiliations source controls team foundation sever github visual source safe team team month award projects debts erfa skills asp aspnet model view controller modelviewcontroller ms asp mvc net access adp application software aspnet 40 associate award benefits bootstrap budget c coding css database databases deployment engineer engines exceptions file finance html integration integrator invoice invoices javascript jquery logging longterm disability ltd microsoft sharepoint ms sql server mysql oracle r2 sap secure file transfer protocol security sftp sharepoint software engineer sql sql server sql server 2005 sql server 2012 ui user interface visual studio web based coldfusion prototype prototypes
INFORMATION-TECHNOLOGY
executive chef chef manager experience executive chef chef manager 012014 012019 company name – city state developed restaurant concept menu recipes oversaw daily restaurant operations 100 gluten free corporate style cafe created daily specials rotating prepared food selections based seasonal availability customer demand hired managed back house staff front house staff ensured personnel safety kitchen sanitation proper food handling storage purchased food cultivated strong vendor relationships coordinated organized restaurant inventory planned executed catered events considered seasonal product pricing availability development promotional dishes menu selections modified standard recipes account ingredient issues customer requests including allergen concerns assured customer satisfaction front house financial management including food cost labor chef banquet chef 012006 012014 company name – city state prepared various la carte menu items seasonal specialties 150 seat country club planned organized oversaw food preparation banquet catering events including weddings golf tournaments 75 275 people ensured maintained fivestar quality food preparation planning purchasing preparing plating interacted club members preparing food remote locations outside grilling pasta nights clam bakes etc planned promotional menu additions based seasonal pricing product availability supply ordering inventory hired trained scheduled managed kitchen staff 812 monitored line processes maintain consistency quality quantity presentation chefkitchen manager 012005 012006 company name – city state managed aspects kitchen accordance goals objectives culture set forth company managed kitchen staff team assigned various stages food production monitored quality presentation quantities plated food across line assessed inventory levels every week placed orders replenish goods supplies depleted monitored kitchen area staff ensure overall safety proper food handling techniques twenty water street executive sous chef 011995 012005 city state prepared presented menu items daily specials 200 seat fine dining restaurant 40 seat tavern seasonal waterfront deck plus banquet catering functions managed kitchen staff team 1015 assigned various stages food production responsible daily food purchasing receiving menu planning inventory control food costing oversaw hiring training development kitchen employees produced amended menus item selections conjunction executive chef work history executive chef chef manager 012014 012019 company name – city state developed restaurant concept menu recipes oversaw daily restaurant operations 100 gluten free corporate style cafe created daily specials rotating prepared food selections based seasonal availability customer demand hired managed back house staff front house staff ensured personnel safety kitchen sanitation proper food handling storage purchased food cultivated strong vendor relationships coordinated organized restaurant inventory planned executed catered events considered seasonal product pricing availability development promotional dishes menu selections modified standard recipes account ingredient issues customer requests including allergen concerns assured customer satisfaction front house financial management including food cost labor chef banquet chef 012006 012014 company name – city state prepared various la carte menu items seasonal specialties 150 seat country club planned organized oversaw food preparation banquet catering events including weddings golf tournaments 75 275 people ensured maintained fivestar quality food preparation planning purchasing preparing plating interacted club members preparing food remote locations outside grilling pasta nights clam bakes etc planned promotional menu additions based seasonal pricing product availability supply ordering inventory hired trained scheduled managed kitchen staff 812 monitored line processes maintain consistency quality quantity presentation chefkitchen manager 012005 012006 company name – city state managed aspects kitchen accordance goals objectives culture set forth company managed kitchen staff team assigned various stages food production monitored quality presentation quantities plated food across line assessed inventory levels every week placed orders replenish goods supplies depleted monitored kitchen area staff ensure overall safety proper food handling techniques twenty water street executive sous chef 011995 012005 city state prepared presented menu items daily specials 200 seat fine dining restaurant 40 seat tavern seasonal waterfront deck plus banquet catering functions managed kitchen staff team 1015 assigned various stages food production responsible daily food purchasing receiving menu planning inventory control food costing oversaw hiring training development kitchen employees produced amended menus item selections conjunction executive chef education associate science culinary arts johnson wales university city state summary skilled creative dedicated executive chefchef manager extensive culinary experience knowledge varied dining concepts large range cuisines focused efficient strong knowledge food safety sanitation guidelines adept food purchasing inventory controlling food cost talented kitchen leader team motivator successful maintaining staff focus efficiency productivity certifications certified food safety manager national registry food safety professionals highlights hands knowledge phases food preparation casual fine dining catering food labor cost control banquet catering menu planning development service recipe development standardization gluten free food preparation certified food safety manager food procurement inventory inventory control knowledge p l accountability kitchen equipment maintenance repair customer service orientated employee hiring training computer proficiency concept cost control costing customer satisfaction customer service equipment maintenance repair financial management food safety forth hiring inventory levels inventory inventory control personnel pricing processes procurement purchasing quality receiving restaurant operations safety skills hands knowledge phases food preparation casual fine dining catering food labor cost control banquet catering menu planning development service recipe development standardization gluten free food preparation certified food safety manager food procurement inventory inventory control knowledge p l accountability kitchen equipment maintenance repair customer service orientated employee hiring training computer proficiency concept cost control costing customer satisfaction customer service equipment maintenance repair financial management food safety forth hiring inventory levels inventory inventory control personnel pricing processes procurement purchasing quality receiving restaurant operations safety
CHEF
aviation safety assistant summary 17 years customer service experience administrative assistant federal aviation administration throughout career earned several awards recognitions commitment people team player award administrative employee year several times also received several awards arranging organizing preparing meals 40 60 people charity lunches take place weekly ever year oct 1st december 15th since 2003 addition keeping responsibilities although worked restaurant since teenager believe desire work exemplary costumer service skills would serve company well position highlights reliable punctual cash handling reliable team worker neat clean professional appearance comfortable standing long time periods comfortable standing long time periods delivers exceptional customer service engaging personality excellent multitasker accomplishments recognized peers management going beyond normal job functions β€’2014 administrative employee year award β€’2013 administrative employee year award β€’2009 commitment quality service productivity β€’2007 commitment people group award β€’2006 commitment people group award β€’2006 administrative employee year award β€’2003 administrative employee year award β€’2001 greater boston federal executive support personnel award β€’2000 greater boston federal executive support personnel award experience aviation safety assistant january 1998 october 2015 company name city state position aviation safety assistant operations perform administrative tasks preparing travel arrangements assisting investigations gathering information drafting correspondence reports enforcements accidents incidents complaint investigations maintain coordinate calendars schedules unit maintaining l confidential files facility emergency security plan telephone availability list insure daily office coveraged enter payroll data assist labor distribution reports insure accuracy operations correspondence leave office additionally provide daily customer service awarded customer service awards recognitions along 3 administrative employee year awards utilizing programming web designing software education created maintained several useful sharepoint databases forms order maintain reliability sharepoint perform weekly backups manage users continuously add new features information needed providing training employees workings sharepoint received time awards recognitions three separation occasions accomplishments significantly reducing workload associated former tedious reporting processes also trained assisted five office employees building sharepoint databases setting user permissions education computer learning center business school graduate basic accounting webpage design microsoft office typing networking hardware software installations honors graduate business 1998 computer learning center business course city state usa honors graduate networking webpage design basic accounting microsoft office graphic design database management personal information 16 years administrative employee also provided essential knowledge clear understandings office practices procedures related position whether entering time attendance information sending letter investigation tending stakeholders requests successful utilized knowledge correctly complete tasks hand opportunity serve lead coordinator several committees combined federal campaign successfully organized promoted campaign 14 years planning organizing preparing serving food weekly 40 60 employees proceeds went charities combined federal campaign committees include occupational safety health administration osha additional information completed courses work place safety orientation compliance philosophy briefing fy15 information security privacy awareness training course osh responsibilities volunteer day care center completed courses safe serving preparing serving food certificates achieved records management 101 annual ethics training employee labor relations behavioral disciplinary issues resolution introduction safety 2014 security privacy awareness training workplace security awareness effective team member office safety administrative professionals putting best foot forward administrative professionals interacting others safety health workplace skills customer service administrative skills highly motivated
AVIATION
director applications profile accomplished healthcare professional exemplary background healthcare progressive leadership experience healthcare proven ability strategic planning business requirements gathering creating roadmap short term long term goals budget estimation management negotiation return investment return value analysis proactive leader excellent work ethic commitment exceptional customer service skills graduate assistant team lead lead implementation optical character recognition ocr system registrar office technical proficiencies hcisehr meditech magic cs 56x 6x athena pm tools ms word excel power point quick base sharepoint project visio professional experience company name july 2013 current director applications city state 400 licensed bed nonprofit faith based hospital residency program two nursing homes ten outpatient physician practices report vpcio management applications administrative clinical revenue cycle ambulatory ancillary manage 5m budget evaluate organizations needs create strategic plan implement new projects negotiation saved 250000 purchasing new products manage staff 7 application analysts 2 team leads 2 consultants ehr workflow redesign optimization integrating standalone applications systems automate workflow consolidating eliminating redundant applications initially 125 applications systems far eliminated 25 redundant applications arra meaningful use gathered documentation meaningful use stage 1 cms audit submitted audit documentation passed audit lead team prepare mu stage 2 attestation currently leading team prepare mu stage 3 attestation icd 10 working collaboratively revenue cycle clinical departments optimize emr workflow prepared icd 10 prior oct 1 2015 deadline lead implementation computerized provider order entry cpoe provider documentation nursing documentation bedside medication verification lab glucose monitoring system rals ehrapplication upgrades meditech curaspan midas interface engine upgrade cloverleaf patient portal direct messaging system via health information exchange hie nyec healthix clinical content mapping loinc snomed rxnorm using imo single signon imprivata executive team member six sigma project optimization workflow reduce length stay emergency room population health initiative executive team member ny queenslong island dsrip program committee nys initiative reduce readmissions reduce medicaid cost company name january 2012 june 2013 project manager city state 140 licensed bed forprofit organization 3 outpatient clinics reported cio worked closely department heads various project implementations project management product evaluation contract management saved 75000 negotiating price purchasing new products introduced project management methodologies arra meaningful use lead mu stage 1 initiative successfully attested stage 1 year 1 prepared documentation cms audit health information exchange hie gathered business requirements created roadmap presented phase wise implementation plan highlevel milestones executive committee lead phase 1 implementation icd 10 performed gap analysis along team prepared project plan lead ehr implementation labor delivery department philips tracevue fetal monitoring documentation system lead implementation ehr cardiology department cardiacscience pyramis lead migration interface engine hl7 connect summit interface engine eprescription drfirst lead implementation standalone version eprescription prepared project plan integration ehr meditech october 2011 may 2012 healthcare consultant company name january 2008 september 2011 program manager consultant state prepared project plan implementation computerized physician order entry ordersets zynx physician nursing documentation eprescription clinical portal single signon meaningful use stage 1 initiative managed 5m budget 2000 licensed bed forprofit healthcare organization 15 hospitals several ambulatory clinics corporate manager projects applications reported corporate cio cno ceo served member corporate administrative steering committee worked compliance officers legal counsel manage policies procedures managed 20m budget negotiation contract management saved 15m negotiating price purchasing new products systems participated monthly quarterly enterprise governance meetings reviewed status ongoing projects issues major change requests resource constraints requirements project prioritization budget many 50 large scale enterprise wide projects capital budget 5m 75 regionalfacility level projects created strategic plan accommodate health systems needs new business initiatives new facility acquisitions business unit expansions managed staff budget 50 direct reports 150 indirect reports regional application managers project managers business analysts programmers consultants offshore teams built strong teams mentoring motivating giving opportunity grow worked closely regional teams consolidating applications systems eliminated redundant systemsapplications standardized workflow implementing best practices across health system initially 500 applications eliminated many half applications integrating systems implementing best practices support senior management promoted culture implementing projects hospital wide initiatives instead initiatives lead smooth transition new project implementations across health system enterprise wide implementations lead teams migration legacy ehr systems healthcare systems preferred ehr system meditech strategically deployed ehr across health system 3 4 phases based services provided hospital reduced implementation timeline 9 12 months 6 8 months eliminating redundant tasks lessons learned initial pilot projects adopting standardized workflow processes implementations reduced overall implementation cost 25 30 training utilizing internal resources various departments less external resources consulting services lead teams implementation computerized physician order entry order sets physician nursing documentation voice recognition system provider dictation patient education discharge instructions worked closely directors physicians case managers clinical documentation specialists implementation standard documentation forms templates across health system lead enterprise wide data archiving reports standardization project education training university nevada 2007 masters science city state sri ram engineering college 2005 bachelor engineering city india professional associations interests himss nyc chapter member 1 page additional information himss nyc chapter member 1 page skills acquisitions administrative automate benefits budget cms consulting content contract management delivery dictation documentation senior management forms insurance team lead legal magic meditech meetings mentoring messaging excel exchange office power point 2000 ms word midas migration negotiating negotiation enterprise nursing ocr oct 1 optimization order entry pacs policies processes profit coding project management purchasing quick recruiting scanning six sigma strategic summit time management transcription upgrades upgrade visio wise workflow
HEALTHCARE
sales summary clearly loyal friendly dedicated individual ambition succeed given environment although extensive experience perishable meats seafood industry love learn always challenge whatever situation get along well others whilst also working efficiently seeking position develop excel giving best employer skills literate ms excelmicrosoft word as400 experience company name may 2004 august 2007 sales city state responsible sales marketing fresh meat products keeping accounts balance responsible resetsnew store openings company name april 1997 may 2004 sales marketing city state responsible package meat products keeping accounts balance responsible cost effective advertising lines sunnyland foods lykes ball park tennessee pride foster farms corn dogs gwaltney etc company name february 1972 march 1996 key account sales representative city state promote market sunnyland products georgia south carolina florida received companys highest sales award 1974197819831985and 1988 education training management training programs florida state dudley hughes macon georgia may 1966 jul 1968 graduated 2 years accounting bookkeeping19671968 management training programs florida state university principles methods persuasive communications effective human relations applied sales skills accounting advertising as400 balance bookkeeping computer literate human relations management training marketing market ms excel microsoft word persuasive sales
SALES
guest lecturer accomplishments heart zones level 1 personal trainer galter lifecenter 2005 current diana dimas page 2 north park university 2011 Β­ current group exercise instructor certifications bosu schwinn cycling group power group step group active group core group ride r30 group groove shockwave arthritis chair matter balnce galter lifecenter 2005 current north park univeristy 2013 Β­ current publications papers building personal fitness strategy galter lifecenter member newsletter 2010 experience guest lecturer company name strength conditioning 2013 2014 personal health 2014 guest speaker introduction sports management fitness supervisor january 2014 galter lifecenter 2010 Β­ current responsible supervising andor performing day day functions fitness specialists fitness coaches interns fitness consults overall safety fitness floor hire train evaluate fitness specialists interns compile report outcome metrics monitor quality fitness testing aspects fundamental fitness instructor galter lifecenter instructor teach fundamentals exercise fitness principles beginner exercisers adults chronic diseases personal trainer january 2011 current education physical education 1 2011 north park university physical education ba psychology sports medicine fitness management 1 2003 north park university psychology sports medicine fitness management languages english spanish Β­ speak fluently readwrite basic competence skills basic council english instructor languages speaker quality read safety spanish supervising professional affiliations ace certified personal trainer since 2005
FITNESS
engineering coordinator summary desire work company provides career advancement opportunities friendly environment would like develop skills make proficient job asset company varied skill set enjoy learning new techniques experience engineering coordinator jul 1996 jul 2016 company name city state proprietary software license administrator created database internal external customer tracking sap labor entry approval systems rd destructive technology groups sap io creation purchase requisitions travel arranger various group members purchase card general project supplies patent meeting organization award banquet dinners meeting travel scheduling facilities temp nov 1995 jul 1996 company name city state facilities administrator oct 1993 nov 1995 company name city state ordered parts supplies maintained budget plan received several achievement awards bulk teller jan 1990 oct 1992 company name city state vault commercial account teller bulk teller education associate arts administrative assistance 1990 oklahoma jr college city state united states gpa 395 skills word sap time approval excel travel arranger access database purchase reqs sap outlook ios sap pcard purchases royalty agreement tracking
ENGINEERING
director business development professional summary resultsdriven highly skilled business development director indepth state federal government expertise identifying developing executing strategic pursuits new government opportunities excellent healthcare business process solutions experience leveraging new industry trends well gamechanging legislation impact federal state governments open clear communicator demonstrated strategic vision disciplined execution capable bringing immediate federal government healthcarerelated opportunities core qualifications 32 years experience client engagement oral written submission skills government opportunities 20 years experience government healthcare markets state federal 28 years business experience large global business solutions companies strong analytical business acumen demand creation pursuits ability integrate proven technology solutions clients key strategic initiatives federal government experience within veterans affairs center medicare medicaid dhs fema us marshals coast guard cis ice irs fbi hud fha commerce dol opm dod dc gov experienced within large small businesses including ipos extensive knowledge federal acquisition regulations demonstrated ability organize lead participate direct teams diverse business leadership technological backgrounds strong experience teaming partnering arrangements setaside opportunities well large opportunities requiring small business programs state governments experience 17 states regarding medicaid health human services judicial workers comp employment revenue taxation demonstrated ability shaping branding opportunities author several government white papers va cms experience director business development feb 2007 current company name city state business development pursuit healthcare applications transactional processing data acquisition data aggregationmining saas repository services data storage support services interoperability epresentation payment integrity advanced data analytics fwa led participated several largescale federal state government acquisition teams author several white papers presentations client leadership legislative entities results 56 opportunities opportunity tcv ranged 25m 257m success rate 19 8 years generated 556m tcv presently 495m identified new opportunities presidents club 5 8 years ceo president sep 2003 jan 2007 company name city state startup company within state government markets providing support services innovative software solutions provider healthcare landrelated records start company developed itrelated services state governments private healthcare provider records first year growth 21m december 2006 revenue growth 73m data repository 500mland related records title companies working interoperability networks healthcare providers hospitals within midatlantic state region american title company acquired company repository assets december 2006 vice president commercial digital services feb 1996 aug 2003 company name city state applied graphics technologies agt part mort zuckerman publishing corporation ipo 1996 providing new innovative digital technology publishing firms analog solutions well commercial markets services offered digital capture management storage presentation large marketing firms nba nfl playboy life time magazines 712 years opportunities ranged 35m 375m success rate 820m 7 years agt sold fuji digital services generated revenue climbed 1997 150m well 600m annually 2003 director national strategic accounts digital applied imaging group jan 1974 jan 1996 company name city state 22year veteran within kodak industrial engineer performing statistical release testing client engineering support services 1983 trained sales representative maintained federal government sales within washington dc texas north carolina california new york transitioned kodaks digital imaging storage products services 1888 kodaks larger business units federal government 1992 named director national strategic accounts walmart penneys sears etc across 22 business units managing 7 business development representatives generated revenue 1992 1996 ranging 100m 900m every year sales achievement exceeded revenue goals sales gold achievement every year recognized kodaks leading sales manager within company 1994 1995 education college continued accredidation mechanicalindustrial engineering 1983 rochester institute technology city state usa executive management accelerated management program 1990 columbia university city state usa business develoipment 2011 revenue storm city state usa revenue storm renowned sales development program specializing service industry unique application demand creation business development one sought sales training program sales professionals training two years hipaa professional hipaa certification 2002 hipaa academy city state usa professional affiliations midatlantic professional affiliation mapa washington dc mitchell internationaljopari advisory board san diego ca
BUSINESS-DEVELOPMENT
business development executive profile 17 years demonstrated operational consulting architecture experience development implementations architectures proven background capturing new business ranging 1 million 15 billion total contract value experienced leader strong business technical skills successful track record supporting bid analysis decomposition requirements provide strategic architectures meet demanding functional financial technical needs meeting security requirements provides technical leadership areas transformations strategies implementations bring demonstrable value streamline spend reduce tco skill highlights project management leadershipcommunication skills client account management business development customeroriented market research analysis professional experience business development january 2013 january 2014 company name city state served business development principal solution architect consultent elevate technology solutions federal practice captured activities included opportunity assessment pipeline qualification development customer relationship building teaming partner selection negotiation vendor evaluation cost schedule pursuit estimation executive management reviews project planning managed bid efforts executing phases capture lifecycle process provided regular briefings executive management concerning overall pipeline status also updates specific capture pursuits lead adjacent growth new growth strategies white space areas worked phases proposal lifecycle opportunity identification customer relationship building partner selection development delivery researched developed clients executed customer call plans shape program requirements early increase customer intimacy improve position within target agency identified potential source evaluation board seb members developed call plans effectively influence key decision makers developed relationships key teaming partners major software vendors compliment solution sets led competitor black hat assessments related ptw activities deals include united states agency international development usaid engineering information technology infrastrucutre systems usaid mcio piv npe us securities exchange commision national exam program support services sec neat pi sec office compliance inspection examination analytics support asset verification support ediscovery exam management support senior varchitect senior solution architect january 2012 january 2013 company name city state direct internal parent partner program capture business development teams responding rfi rfq rfp unsolicited proposals lead successful capture new business opportunities deals include csc eagle alliance boeing lockheed martin nasa mhs army navy engage clients cxx level articulate aspects vce offerings including cloudbased products services including presenting value proposition company roadmap onsite phone webex presentations architect innovative technical solutions meet needs public sector federal systems integrators increased requirements supporting reduced budgets including developing proof concept technology demonstrators cloud computing space authored presales documentation include sows slas economic impact calculator project proposals productservice costs white papers lead technical business development key accounts providing technical strategic solution architectures vce parent company client needs design cost modeling solutions various bids across multiple client verticals managing partners subcontractors throughout bid process mapping requirements solutions providing cohesive solution lead proposal text authoring review proposal documents vce parent companies including cisco emc vmware principal business architect leader january 2009 january 2012 company name city state identified business targets gathered assessed qualified requirements prepared cost models developed proposal artifacts including sow wbs conops boe loe sla pursuit successful capture new business public sector opportunities developed operational technical strategies solutions cscs north american public sector areas expertise include cloud computing service desk desktop support network monitoring communication network services part nps new business service offerings standard operating procedures sop developed key relationships teaming agreements federal prime government contractors small business subs technology vendors lead streamlined processes go large federal business capturing several business opportunities csc nps fy 2011 csc main thrust new business deals tcv 461 million usvisit eagle 100 million gsa fas hosting alliant 192 million maryland medicare medicaid merp 300 million dhs work place service cloud computing eagle senior sales engineer january 2007 january 2009 company name city state effectively demonstrated product solutions presentations onsite web conference marketing campaigns new media advertising capture opportunities 200 diverse accounts within commercial nonprofit government contracting organizations including us based international customers developed executed tactical win strategies including reduced costs productivity improvement governance risk compliance business continuity disaster recovery managed business solutions responding various rfp rfi rfq lead 60 win ratio two year period boosted potentiality securing highvalue client accounts business development relationship building skills advancing organizational objectives subject matter expert customer requirements often met exceeded providing tremendous cost savings roi sold 1000 licenses 300 wan optimization devices 5 global managed service contracts within 24 month period leading exceptional performance exceeding 150 ote senior information technology consultant january 2002 january 2007 company name city state performed program management oversight implementation plan timelines issues risks successes maintain portfolio projects assess results determine implement risk mitigation solutions effective business development strategies worked closely client stakeholders understand emerging customer needs gain competitive positioning requisite capabilities successfully capture new business opportunities including north american call center global managed desktop services end user field support pfizer executives effectively demonstrated project management leadership skills develop implement several technical solutions based itil six sigma standards managed design implementation new remedy service management track change incident problem management services research best practices industry standards saved customer business units 60 technical systems implementation costs total savings projected 150 systems engineer january 1999 january 2002 company name city state configured maintained windows nt server win2k corporate production test environments including servers client upgrades tested installed server client applications designed technical installation procedures implementation market data applications led team developing help desk supporting lan network enduser client base 250 end result launch 247 market call center support implemented data center environment include disaster recovery production environment reduced 45 costs operations implementing processes methodologies procedures based industry standards regional account manager january 1997 january 1999 company name city state successfully established relationships new accounts multiregional territory managed account base 267 1999 increase 219 accounts 1997 developed strategic referral system provided continuous leads new business development received presidents club award two consecutive years achieved top account manager status 1997 q2 1998 q2 education emc isilon scaleout storage 2013 emc e20322 solutions design technology architects 2013 emc information storage management v2 2013 emc storage information infrastructure solution design concepts v6 2013 architecting vce vblock infrastructure platforms 2012 architecting vce vblock system 100 2012 architecting vce vblock system 200 1 2012 strayer university bachelor science information systems information systems certifications sba 8a certification estimated 2015 itil v3 foundation certificate vmware technical sales professional 5 vtsp 5 vmware sales professional 5 vsp 5 vmware mgmt management 5 riverbed certified solutions professional palo alto networks certificate comptia certificate comptia network certificate castle rock snmpc certificate skills advertising architect army articulate agency budgets business development business solutions calculator call center cisco competitive concept contracts client clients delivery disaster recovery documentation executive management government help desk information technology itil itil v lan lockheed martin mgmt managing marketing market exchange office win win2 windows nt server modeling navy neat negotiation network networks new business development new media optimization organizational positioning presenting presentations prime processes profit program management project management leadership project planning proposals proposal relationship building research rfi rfp sales securities servers six sigma sla sop strategic technical sales desktop support white papers phone upgrades wan
BUSINESS-DEVELOPMENT
sales representative highlights business tools saas microsoft access excel word power point indesign adobe photoshop salesforce quicken experience 032014 current sales representative company name city state responsible daytoday relationship management 40 unique clients regarding planning production marketing sales distribution jostens yearbook program key priorities include maintaining current account volume 700k developing new business potential prospects project manage life cycle customers yearbook program including idea generation production deadlines marketing campaigns pricing structures budget responsibilities shipping schedules sales goals distribution utilize salesforce log customer communication update targeted new business pipeline develop partnerships grow jostens market share leading effectively trusted main point contact school administration school organizations teachers students coaches parents support school missions implementing educational programs surrounding school pride antibullying studentteacher recognition commitments achievement doubled new account volume growth yoy compared previous rep performance timeframe currently 50 goal 2017 new business 082012 032014 digital media sales representative company name city state responsible daytoday relationship management 60 unique clients regarding online advertising dealer partners key priorities include servicing current accounts developing new business potential prospects convert prospective dealer principals clients selling carscom online ad packagesancillary products analyze consult dealer principals best way allocate advertising budget competitive seopaid searchtraditional printbroadcast media analyses identify opportunity coach dealerships best practices sales interactions conducted monthly marketing reviews dealer partners audience conversion rates consulted dealer partners best practices improve click rates negotiated largest individual sale date carscom philadelphia may 2013 presidents clubexceeded 2013 sales goal 228 awarded top digital media representative new volume growth2013 awarded top cars 360 net unit sales certificate achievement 2013 082011 082012 senior sales coordinator company name city state responsible daytoday relationship management 20 unique clients regarding polypropylene accounts key priorities include management daily communication supply chain account managers transportation accounting compliance departments solving wide variety adhoc requests appointment upper management handle strategic national accounts largest profitable braskem accounts requiring elevated special course interaction attention critical analysis customer purchase orders ensuring accuracy alignment forecasting clients previously projected needs well adjusting future forecasts forecasting client requirements production schedules future customer pos inventory reports analyzing data providing recommended solutions client monthtomonth basis developed bimonthly account analysis model showcasing customers forecasts orders booked validating variances ensure accurate forecasting based value recognized braskem adopted companywide braskem na lead analyst creation prospecting survey braskems national plastics exposition 2012 062010 082011 sales marketing assistant company name city state create marketing materials home sales assist open house showings assist preparation comparative marketing analysis obtain new clients increase client base developing relationships current clients various online media outlets staff new construction sites assist developing marketing new homes education may 2010 bachelor science marketing international business smeal college business pennsylvania state university city state spain gpa gpa35 deans list member alpha lambda delta honors academic club april 2007 may 2009 marketing international business skills accounting adobe photoshop ad advertising analyst broadcast budget bi coach com competitive conversion client clients educational programs forecasting indesign inventory marketing analysis marketing market marketing materials microsoft access excel power point word new construction pos pricing quicken relationship management selling sales shipping strategic supply chain teacher transportation unique additional information amcc academia allconference award fall 2006 2007 captain penn state altoona womens soccer team fall 2007
DIGITAL-MEDIA
sales clerk summary conscientious enthusiastic outgoing retail sales associate 2 years retail industry areas expertise include sales building positive customer relations new existing customers inventory management reliable team player strong communicator experience company name city state sales clerk 102013 current operated cash register cash check credit card transactions 99 accuracy stocked replenished merchandise according store merchandising layouts priced merchandise stocked shelves took inventory supplies cleaned organized store including checkout desk displays alerted customers upcoming sales events promotions identified potential shoplifters alerted management trained 2 new sales associates completed point sale opening closing procedures including counting contents cash register opened closed store handled customer relations issues gracious manner accordance company policies welcomed customers store helped locate items shared best practices sales customer service team members help improve stores efficiency used time efficiently serving customers resolved customer complaints professional manner prioritizing customer satisfaction verified customers received receipts purchases designed presented visually appealing displays mentored new sales associates contribute stores positive culture cultivated customerfocused shopping environment greeting responding customers friendly manner actively pursued personal learning development opportunities related running small business communicated clear expectations goals team member assisted owner strategically scheduling team members maintain optimal staffing levels times supervised directed merchandise shipment processing interacted communicated vendors suppliers resolve inventory shipping product issues concerns answered customer telephone calls promptly appropriate manner determined customer needs asking relevant questions listening actively responses preserved perfect attendance record 18 months company name city state service deli clerk 082011 042014 operated cash register cash credit card transactions 99 accuracy stocked replenished deli items supplies according store merchandising layouts cleaned organized deli department equipment according health department regulations store policy procedures alerted customers current sales promotions completed point sale opening closing procedures welcomed customers store helped locate items used time efficiently serving customers fostered positive work environment consistently treating team members customers respect consideration cultivated customerfocused shopping environment cheerfully greeting responding customers friendly manner determined customer needs asking relevant questions listening actively responses company name city state bus person 022011 062011 cleared stocked replenished dining room table settings according restaurant policy cleaned organized dining room make attractive appealing dining patrons completed opening closing procedures directed owner cheerfully greeted patrons restaurant used time efficiently clearing tables fostered positive work environment working together team members servers respect consideration company name city state concession cashier 052010 082011 operated cash register cash credit card transactions 95 accuracy stocked replenished merchandise food items concession stands according store company standards cleaned organized concession stand including counters food service equipment accordance health department regulations completed point sale opening closing procedures including counting contents cash register cheerfully greeted customers helped orders used time efficiently serving customers fostered positive work environment working together team members respect consideration determined customer needs asking relevant questions listening actively responses education high school diploma general education 2011 national university academy city state general education riverside city college city state skills cash register cash register closing computer literate credit customer relations customer satisfaction customer service dependable inventory listening merchandising natural policies pos problem solver retail sales sales scheduling servers shipping staffing store merchandising tables team player telephone verbal communication skills excellent written
SALES
bank operations analyst summary utilize skills possess challenging diverse working environment highlights analytical customer service communication skills accomplishments pbol program 2013 graduate experience bank operations analyst 012010 current company name city state responsible reviewing processing returned deposited items rdi returned cash items non post items complete operational functions including approving gl tickets key master reports prior forwarding data entry processing assist teammates monitoring department mailbox researching items phone support worked special services atlanta transition functions department inherited assist developing updating department procedures work closely management suntrust liaison stream line north carolina treasurer process account certification operations analyst 012009 012010 company name city state responsible staff daily operations processing w8w9 forms processing 1099 correction requests year end tax statements provide coaching training new existing employees daily new processes complete operational functions including approving gl tickets maintenance reports account updates refunds assist operational manager staff reviews analyze compliant non compliant trends provide recommendations improving monitoring programs system enhancements user education provide escalated support internal external customers irs related issues assist development design sql database department verify calling 945 941 wire remittance provide phone support help line branches monitor department mail box answering questions completing research outstanding items attend weekly bi weekly staff meetings account certification operations supervisor 4 wstaff 012008 012009 company name city state responsible staff daily operations processing w8w9 forms processing 1099 correction requests year end tax statements provide coaching training new existing employees daily new processes complete operational functions including approving gl tickets maintenance reports account updates refunds assist operational manager hiring disciplinary actions well staff annual reviews analyze compliant non compliant trends provide recommendations improving monitoring programs system enhancements user education provide escalated support internal external customers irs related issues assist development design sql database department verify calling 945 941 wire remittance provide phone support help line branches supervise 57 employees account certification workflow coordinator 012007 012008 company name city state 4 responsible ensuring staff completed daily processes including limited w8w9 forms 10991098 year end tax statement corrections provide coaching training new existing employees conducted departmental training new upcoming projects assist development design implementation sales force system used via internet receive year correction request assist vcpremediation project mitigate 17m potential liabilities verify calling 945941 daily wire remittance teller coordinator 012005 012007 company name city state responsible performing lead teller functions balancing ordering cash replenishment branch scheduling employees work shifts conducting performance review branch manager participating selections tellers also completing advanced complex teller transactions complete operational functions included approving transactions cash control branch security internal control participates sale campaigns made sure tellers aware participating achievement sales service goals typically supervised 35 employees irs compliance analyst 012001 012005 company name city state responsible processing corrections request 10991098 responsible reportable applications banks including ncf assist help desk answering questions returning phones branches responsible huntington bank merger mailing 140000 w9 forms feb 2002 supervising 7 temp employees reviewing processing incoming work created letters used returning documentation customers work levels management responsible verificationbalancing 300 banks tax reporting system entries upload files irs project support yearend testing irs compliance specialist 011998 012001 company name city state responsible clerical support compliance analysts responsible verificationbalancing tax reporting system entries researchingmonitoring new account reports process review forms w8w9 editing filing savings bond receipts process balance daily backup withholding deposits thirteen banks monthly spreadsheets project support mail distribution operations specialist 011996 011998 company name city state monitoring reports 5 banks daily basis determining items need reported irs making sure items reported within allotted time clerk 011995 011996 company name city state verify payoff automobile loans determine payoff would satisfy loan begin process titles money center processing teller 011990 011995 company name city state verify process merchant deposits delegate distribute work fellow co workers assist balancing cash vault money center atm teller 011990 011995 company name city state process overnight customer deposits monitor atms determine cash replenishment travel conduct monthly audits balance site atms bank teller 011989 011990 company name city state handled customer transactions daily basis balanced teller drawer end day assist balancing atm cash vault education business 2013 bellevue university city state certification business management 1997 valencia community college city state business management business management 1990 seminole community college city state business management medicinenursing 1989 bethune cookman college city state medicinenursing diploma 1988 lake brantley high school city state skills 10 key account reconciliation atm backup balance banking bi cash management clerical coaching oral customer service data entry database documentation editing filing forms phone support help desk hiring letters mailing meetings mail microsoft office organizational skills problem solving processes reporting researching research sales experience sales scheduling spreadsheets sql supervising 7 tax phones phone etiquette typing 40 wpm written communication skills yearend
BANKING
lighting field engineering technician summary engineering technician impressive blend technical expertise people skills committed providing quality consistent technical support highlights excellent communication techniques autocad expert microsoft excel project visio advanced critical thinking accomplishments autocad software utilization produced drawings maintained archived retrieved cad files drawing documents completion multiple commercial projects project management supervised project production efforts ensure projects completed company standards time within budget constraints experience lighting field engineering technician 102014 012016 company name city state supports tampa electric companys lighting system construction maintenance projects designs electrically efficient cost effective outdoor lighting systems new existing residential commercial customers designs expansion relocation maintenance existing distribution facilities required serve outdoor lighting system serves main point contact customers governmental agencies tec departments contractors processes work requests tecs work management system wms determines customer requirements completes designs distribution map maintenance tecs geographical interface system gis calculates estimates obtains necessary work permits coordinates activities tec departments contractors ensure successful scheduling completion projects administrative technical aide 062013 102014 company name city state assembles new engineering work packages consisting applicable work requests engineering drawings maps distributes appropriate departments processes permit documents needed includes appropriate packages maintains central filing system active closed work requests serves records coordinator assigned service area following schedule records retention purging workpro routinely enters layout information indicated tecs service entrance underground residential distribution urd services meters using tecs geographical information system gis draws proposed urd services meters ensuring correct electrical connectivity owned correctly supporting structures process administer work request various sources assess requirements assign work request ddtfes ug coordinators service crews schedule service crew work workpro produce daily service route sheet administrative technical aide 062013 102014 company name city state assembles new engineering work packages consisting applicable work requests engineering drawings maps distributes appropriate departments processes permit documents needed includes appropriate packages maintains central filing system active closed work requests serves records coordinator assigned service area following schedule records retention purging workpro routinely enters layout information indicated tecs service entrance underground residential distribution urd services meters using tecs geographical information system gis draws proposed urd services meters ensuring correct electrical connectivity owned correctly supporting structures process administer work request various sources assess requirements assign work request ddtfes ug coordinators service crews schedule service crew work workpro produce daily service route sheet assist customer engineering representative distribution design technician supervisor line supervisor ops engineer manager line crews resolving customer issues utilizing information databases systems provides backup senior service area representative including kwh billing setup meter sets operations service crews cis interface handling service area inquiries one source walkin customers customer service professional 082012 062013 company name city state serve initial point contact external internal customers educate customers regarding aspects company services responds customers general billing questions high bills emergency situations credit questions including accounts receivables collectables inquiries professional manner generates service orders turnons turnoffs transfers restores meter sets responds gas emergencies serves liaison company customer emergency agencies uses cis ebill fetch pragma cad applications daily basis business cooperative education student customer care business cooperative education student customer care 062011 082012 company name city state provide assistance back department senior admin specialist various duties including payroll budgeting forecasts ordering supplies material organizational structure updating helping employees cost center financials provide answers updates inquiries sent ateam cisf mailboxes answer general questions management team pertaining phone trends activities responsible maintaining agent statistics ybor call center performance coaches 100 representatives data entry workforce management application provide trending information leadership team responsible ad hoc requests compiling reports scheduling forecasting team education bachelors information technology june 2017 university south florida city state gpa gpa 34 gpa 34 associates degree february 2014 hillsborough community college city state gpa gpa 37 gpa 37 principles accounting gpa 38 microsoft office certified associate may 2011 excel power point word access may 2012 tampa bay technical high school skills gis lighting designs using visual professional access excel microsoft office power point
ENGINEERING
consultant owner education florida international university 1984 bachelors degree hospitality management city state executive experience company name city state hotel restaurant marina president may 1979 october 2010 skills banquet catering director put together menus different family functions business meetings luncheons special functions planned developed breakfast lunch dinner menus utilized daily operations baked cooked menu items regular basis rotating schedule needed fill gaps schedule instituted program operation maintenance equipment used daily production food beverages implemented employee incentive program improve quality timely service customers premises ensured timely deliveries lunches platters premise catering managed vehicle sanitation safety drivers personnel general manager responsible overseeing scheduling training 35 40 part full time employees made marina motel restaurant operations always maintained highest degree customer service customers ensure employees following basic important company standards ensure adequate staff members supervisors shift prepared special events functions holidays train managers grow sales profits thorough diligent attention quality implementation accurate cost controls department developed timely response follow program customer complaints ensuring proper corrective actions place avoid future complaints put together required business plans laid marketing operating budget construction loan restaurant vendor purchasing supervisor research different vendors process credit applications necessary set accounts vendors handle purchases food beverage equipment prepare document paperwork correspondence payments purveyors vendors monitor performance different purveyors purchase ensure getting best price quality service deserve set maintained food beverage inventory placed orders purveyor daily weekly basis managed physical inventory process biweekly basis computer input relevant documentation monitor accurate food beverage costs maintained par levels set different food beverages supplies utilized throughout entire operation checked incoming shipments accuracy invoices bill laden various shipping certificates examined goods quality quantity damages shortages may present deliveries oversight maintenance proper storage practices types food supplies received insurance license permit specialist set accounts different insurance agencies procure manage property liability workers comp health insurance company filed paperwork application maintenance business licenses abc license health department permits required operate restaurant marina worked bookkeeper accountant well local state federal tax authorities process required weekly quarterly annual tax filings accomplishments active member eastern shore va chamber commerce tourism commission 25 years committee member booth captain seafood festival harvest festivals two principal annual fundraisers chamber helped found eastern shore chapter virginia restaurant association 1984 later became va hospitality travel association vhta treasurer eastern shore chapter since inception 1986 helped found eastern shore chapter recreational fishing alliance rfa wachapreague town planning commission member eight years helped design build 200 seat island house restaurant opened spring 1979 instrumental building maintaining island houses reputation one longest family owned operated restaurants eastern shore worked closely many local state national charities united way eastern shore rural health food bank lighthouse ministries eastern shore literacy commission plan host numerous fundraisers island house locations around eastern shore virginia personally catered private backstage banquets jimmy buffett band crew 25 years different concert venues several states invited senator john warner help cater first virginia christmas tree lighting ceremony russell senate office building washington dc 2005 experience company name november 2012 april 2013 consultant owner city state duties responsibilities worked consultant owner management staff startup operation new restaurant catering facility put together managed physical inventory food beverages paper chemical various items needed operate restaurant instrumental developing breakdown recipes menu entrees used input relevant documentation monitor food beverage cost system coordinated merchandised played pivotal role setup new coffee smoothie alcohol bar including beverage recipes glassware utilized gave advice areas local marketing merchandising managing business based thirty plus years hospitality management company name october 2011 july 2012 general manager city state duties responsibilities hire maintain adequate staff cover daily weekly store shifts responsible keeping payroll costs line budgeted figures worked meet exceed monthly sales expense goals company exmore store charge placing biweekly orders ace warehouse well orders certain local vendors hardware lawn garden supplies responsible receiving purchase orders incoming deliveries stock ace outside vendors attended monthly general manager meetings home office fruitland maryland reporting issues concerns store level company name april 2011 october 2011 assistant manager city state duties responsibilities charge daly operations given breakfast lunch dinner shift oversee employees ensure customer service best food service times kept minimum work keep payroll costs line budget making sure adequate staffing day week ahead focus consistently great customer service experiences eye mcdonalds corporate service times drive sit foodservice held weekly meetings store management communicate issues comments regarding weekly monthly year date budgeted sales expense goals summary become integral part company team applying skills ive learned 30 plus years managing wachapreague hotel marina island house restaurant self motivated goal oriented person works well others plan coordinate many aspects premise catering functions utilize experience manage daily operations encourage direct staff develop new ideas improve existing procedures within facility
CONSULTANT
entrepreneur general manager professional summary airport operations safety training coordinator management experience exceptional people skills versed accident investigation analysis develop action plans initiatives address accident trends desires challenging role safety training manager experience entrepreneur general manager 122011 122015 company name city state conducted analysis address loss revenue led complete turnaround increased sales 17 twoyear period provided onsite training monitored multiple databases keep track company inventory successfully led key projects resulted new source revenue planned executed new line business monitored multiple databases keep track company inventory managed daily operations gas station oversaw sales inventory staff monthly conducted performed inspections gas equipment facilities maintained obtained clean customer friendly environment various customers enforced implemented strict policies procedures regulating gas station responsible hire managing 30 employees oversaw price management fuels merchandise monitored monthly sales inventory prepared monthly cash balance reports gas station convenience store sought prepared negotiated obtained contracts usaid deliver food seeds throughout haiti created prepared maintained records documents related operation administration delivery assigned loads prepared reports related work conducted researched evaluated make decisions mode route take transportation loads throughout haiti planned organized coordinated prioritized assigned evaluated work subordinates employees coordinated oversaw daily operations trucks prepared administer budgets answered inquiries complaints customers related delivery loads safety training coordinator 061995 012011 company name city state exercised responsibility development training 15000 airport employees loss prevention scheduled conducted safety meetings planned directed oversaw reviewed evaluated work staff providing support airport training program maintained directed maintenance accurate records files monitored changes legislation faa regulations may affect training safety program operations service delivery evaluated effect upon program activities recommended appropriate policy procedure modifications maintained contact airlines government agency miami dade aviation employees keep informed safety training needs requirements developed modified training techniques formats evaluate airfield vehicle operators current program effectiveness determine need program modification andor new training program development tested theoretical practical knowledge aviation safety ramp safety analyzed training programs assure competency persons operating vehicle airfield prepared reports airfield inspections document findings approved disapproved issuance certificate vehicles operators airfield promoted training programs developing contacts various organizations electronic media announcements developed organized prepared revised departmental safety manuals prepared periodic report progress safety training program required provided fiscal oversight airside division training cash collections equipment purchase orders tracked employee performance training requirements make sure following faa rules regulations developed made recommendation purchase new improved equipment monitored existing equipment usage responsible issuing department vehicle equipment assigned distributed checked verified access personnel work load performed inspections county buildings airport ramp taxiways runways determine proper adherence established safety standard assure proper safety conditions maintained reported unsafe conditions followed corrections unsafe conditions minimized losses performed investigations accidents airfield cause damage county property equipmentpersons determined causes accidents made recommendation appropriates actions prevent recurrences approved requests emergency delivery airfield monitored safety condition airfield maintained ensured smooth operation airport ensured operators adhere rules regulation department monitored construction maintenance projects affecting airfield activities ensured compliance federal aviation administration faa miamidade aviation rules regulations affect safe efficient operation air operations area aoa education bachelor public 2 december 2007 barry university city state public 2 professional affiliations member small business association 2008 present member aaae skills agency balance budgets contracts delivery government inventory loss prevention managing meetings access personnel policies program development progress safety sales training programs transportation
AVIATION
jewelry designer owner summary skillful dedicated executive assistant extensive experience coordination planning support daily operational administrative functions highly confidential environment highlights microsoft office proficiency proper phone etiquette time management flexible professional mature strong problem solver works well pressure social media knowledge database management customer serviceoriented meeting planning travel administration legal administrative support selfstarter experience current company name city state jewelry designer owner hand crafted beaded oneofakind clay jewelry creations store presence etsycom business promoted throughout various social media outlets objective involved local arts crafts shows september 2013 april 2015 company name city state logistics service representative safely transported lab specimens medical records pharmaceuticals xrays hospital supplies interoffice mail related material operated handheld scanning device accurately track items transportation cycle strictly observed operating policies procedures service schedules demonstrated safe courteous driving behavior presented professional image clients public appearance interaction conducted prepost trip vehicle inspections maintained clean neat orderly vehicle provided highest level customer service april 2009 august 2013 company name city state courierdriver prime inc road team truck driver refrigerated division transporting goods throughout us canada courier expedited small package delivery throughout ohio surrounding states express1 road team truck driver box truck division transporting goods throughout us canada october 2002 november 2008 company name city state legal administrative assistant assistant executive vice president general counsel commercial real estate developer provided additional support senior vice president asset management human resources director primary responsibilities included limited typing correspondence legal documents transcription creating aia american institute architects documents maintaining executives calendars scheduling appointments meetings travel arrangements maintaining legal filing system confidential employee files managed employee time records maintaining records management onsite offsite document storage preparing expense reports maintaining confidential legal binders closing bibles screening handling forwarding incoming calls acting back assistant chairman ceo company responsible purchasing office supplies office equipment stationery business cards miscellaneous supplies preparing accounting budget reports purchased products performing tasks extremely confidential timely accurate efficient manner november 2001 september 2002 company name city state customer service representative inbound member services call center primarily responsibilities included helping members understand prescription drug benefits processing home delivery service prescription orders members via telephony computer system march 1997 april 2000 company name city state realtor associate β€’listed sold properties residential commercial responsibilities included promotions advertising working closely mortgage companies home inspectors buyers sellers attorneys general administrative duties october 1994 march 1997 company name city state sales support coordinator coordinated shipments trades shows electronics special commodities household goods primary responsibilities included extensive customer contact entering processing orders handling support sales force assisting advertising campaigns april 1991 october 1994 company name city state leasing professional 380 unit property received rents data entry monthly rental information computer system propertyplus software program pursued collection delinquent rents liaison financial assistance tenants need assistance updated renewal records three months prior lease expiration handled security deposits withdrawals rent adjustments delinquency credit balance reports processed applications approval district office showed available units prospects prepared maintenance work orders administrative duties february 1989 april 1991 company name city state subsidy administratorleasing professional plaza apartments 520 unit two building highrise property elderly handicapped disabled primary responsibilities establish rents tenants based income assets medical expenses based hud regulations reviewed verified recertified notified tenant hud rents subsidy amounts approved federal government responsibilities included preparing service orders working security movein inspections biannual inspections units coincide order fire marshall general office duties included purchasing office supplies education 1973 gates chili hs city state high school diploma skills account receivables payables administrative duties aia billing scheduling appointments customer service data entry expense reports filing general office duties real estate legal documents office equipment purchasing scanning telephony transcription travel arrangements typing 5060 wpm managing executive calender internet social media proficient
DESIGNER
software engineering manager summary multifaceted technical career 15 years track record innovation success accomplished enthusiastic driven software engineer solid history effective systems engineering clientserver web enterprise software saas soa development well recognized strong leadership project management abilities leading crossfunctional teams fastpaced competitive work environments willing multitask projects personnel database management architecturedesign highlights c aspnet mvc sql javascript java web services agile scrum etl php tools visual studio ssrs ssis iis sharepoint eclipse apache cognos sql server oracle experience software engineering manager august 2011 current company name city state orchestrate key internal developments largescale enterprise solutions managing budgets capacity planning companywide crosstrain professional team 10 employees software development using c aspnet javascript sql foster relationships competitive organizations order coordinate crossfunctional software oversee career guidanceprogress monitor success ratios senior software engineer april 2008 august 2011 company name city state coordinated highly responsive webbased software development using c aspnet javascript sql dojo built loyalty rapport result strong written verbal communication overseeing supporting enhancing existing systems software strategically maintained department enterprise cognos reporting systems along system architecture design troubleshot database reporting issues senior software engineerarchitect april 2003 august 2008 company name city state led teams full life cycle software development using c aspnet javascript sql result strong expertise supporting enhancing existing legacy systems software assigned train others maintain department enterprise crystal reporting systems along system architecture design acquired multidepartment exposure development manager matrix bancorp supervisor developer mci worldcom education computer science information systems university louisiana ashford university city state computer science information systems skills aspnet agile apache budgets capacity planning cognos competitive crystal database eclipse etl full life cycle functional php iis java javascript managing c sharepoint mvc enterprise oracle developer progress rapport reporting scrum software development sql sql server supervisor system architecture verbal communication visual studio written
ENGINEERING
banking center manager assistant vice president summary handson dependable dedicated team coach goal directed well quality detail conscious extensive passion toward developing employees fullest potential maintains high degree energetic leadership problemsolving planning team building skills lead successful sales teams highlights established track record exceptional sales results advocate continuous education excellent communication skills compelling leadership skills resolution oriented enthusiastic effective leadership style accomplishments currently standing highest percentage achieved banking center goals 2014 top 10 banking center 2013 comerica bank michigan market developed two underperforming banking centers top performing offices 20112012 2012present day top performing assistant manager statewide comerica bank 2010 experience 012012 current banking center manager assistant vice president comerica bank brooklyn office promote importance higher education assist employees steps achieve goals nominated banking center manager mentor new existing colleague onboarding process directly manage human resource processes employees including selection training performance management individual career development retention designated management trainer first time assistant manager personal bankers created established successful training program new management personal corporate program eliminated develop manage highperforming employees positive professional relationship team building skills hold weekly sales meetings daily debriefs pertaining sales goals operation changes utilize sales tools including profiling customers needs use various technologies including generating business call center leads exceed corporates budgeting fee collection expectation 012011 012012 banking center manager first level officer comerica bank grass lake office lead direct sales quality customer service business development activities achieve targeted results categories deposits customer relationship growth customer retention revenue market share customer employee satisfaction actively coach model behaviors concerning sales services educate staff corporate operational changes reinforce benefits responsible overall leadership sales management success banking center complete financial assessments clientele analyze needs make professional banking recommendations based assessments proactively develop maintain relationships business partners 042005 012011 banking center assistant manager company name select develop retain diverse team high performing individuals lead example educate staff areas extraordinary customer experience service excellence thorough knowledge products services coach mentor individual development processes assigned employees including job training career development team development ensure successful employee retention proactive behavior led consistently meeting exceeding individual sales goals banking center licensed financial specialist proven successful background conservative investment alternatives retail client responsible continual banking center training federal state local laws regulations ensure completion required coursework annually ensure staff thoroughly trained consumer compliance transaction authorities date fraud awareness maintain human resource records administer disciplinary action employees actively participate community events planning events assist company branding recognition actively recruited oversaw training new branch employeesdeveloped annual branch business plan maximum profitability effectiveness 012002 012005 michigan regional account manager company name develop presentations target topproducing agents secure commitment follow commitments monitor percentage attainment stated goals educate real estate agents products services available would provide financial assistance transition new home owners event immediate mechanical failures strong knowledge residential real estate law demonstrated instructing accredited continuing education course realtors issue pertaining risk management maintain marketing concessions monitor use judiciously adhering contract call center policies mediate unresolved claims consumer home security america extensive negotiations present home security americas message individual agents brokers part maintaining existing relationships well prospecting new clients warm cold calling expand client referral base networking groups michigan board realtors western wayne board realtors lansing board realtors oakland board realtors education 1 2012 principles accountingjackson college 2013 communication socialorganizational changecentral michigan university graduate program 2013 introduction probability statisticsjackson college 2012 human resource managementcentral michigan university graduate program 2012 organizational dynamics human behaviorcentral michigan university graduate program 1 2002 bachelor science michigan state university skills accounting assistant manager banking benefits branding budgeting business development call center coach cold calling clientele client clients customer service direct sales financial human resource instructing team building leadership team development law marketing market mechanical meetings mentor office negotiations networking organizational performance management policies presentations processes producing quality real estate retail risk management sales sales management statistics trainer additional information licenses nmls 2012present series 6 63 2009 life insurance 2008 michigan real estate 2004 property casualty 2003 professional affiliations brooklyn irish hills chamber member 2012present grass lake regional chamber member 2011 grass lake regional golf outing committee 2011 2012 grass lake regionalboard directors member 2011 2012 head manchester area chamber commerce activity committee 20072010 manchester chicken broil event volunteer 20072010 2014 manchester area chamber golf outingcommittee member 20072010 manchester area youth soccer associationvolunteer coach 2010 cochair march dimescomerica bank team 20072008
BANKING
production control sr merchandiser summary seeking fulltimecontract position use engineering management background operation knowledge merchandising analytical skills skills ms excel pivot table hlook vlookup moderate macros advanced functions access ms word ms powerpoint ms outlook sap accomplishments taken training different type stitching machines like snls dnls foa wb attaching machine 5thread 3thread bar tack zigzag machine many worked washing dept ppc washing department also handling production washing dept type washes like enzyme wash dv mv achievements extracurricular activities attended course computer aided textile design canadaindia institute industry linkage project ldce ahmedabad participated laa teqnix 2006 ldce ahmedabad participated laa teqnix tex iconsmarter 2005 ldce ahmedabad experience production control sr merchandiser sep 2009 aug 2011 company name manufacturer exporter home textiles managed purchase order pricing production planning assigned customers using sap implement control production schedule coordinated planning team review procure materials achieve manufacturing build requirements multiple product lines worked manufacturing planning engineering departments enable purchasing acquire costeffective inventories completed data collection analysis company procurement supply chain processes offered recommendations using supply chain tools performance metrics analyze production quality control detect correct problems negotiated pricing fabric requirements international domestic buyers well customers coordinated buyer pricing approval production time shipment evaluate vendor quotes decide suitable requirement internally coordinated sample mass production team day day basis responsible managing supply using sap communicate local vendor pricing supply successfully managed approval fabric design strike different international buyers tracking responsible monitoring quality fabric design final quality products inspection europe buyer metro poland real poland czech republic hungary slovak real kaeppel cnc real etc artex apparels gujarat india manufacturer exporter children wear assistant production development manager dec 2006 aug 2009 coordinate followup buyer strong follow purchase orders per time action plan fabric production sampling shipment sending weekly production status prepare cost sheets negotiate buyer control costing production execution production according planning make sample stitching friendly full field buyer requirement implement new ideas cost time translate ideas designers drawingboard factory production line managed fabric inventory give measurement placement embroidery print laser print garment buyer international customereuropean company zannier total 27 brands rna landmark group domestic customer lifestyle pantaloon reliance trainee engineer jun 2006 dec 2006 company name role responsibilities garment training received 3 month hardcore training stitching bottom wear ppc quality control sys company name city state supply chain planner quality control may 2015 cont role responsibilities supplier selection evaluation manage supplier analysis selection processes including total cost evaluations evaluate suppliers performance measurements develop supplier secures analyzes quotations negotiates prices terms suppliers recommends suppliers respect cost quality delivery competitiveness assigned responsibilities communicate supplier assists resolution production design quality andor delivery problems planning coordinates planning recent schedules inventory control parameters assigned products services managing inventory sku level reconcile every quarterly basis conducting monthly forecasting weekly stock replenishment guidance individual products make sure products available within expected lead time customer supply chain management review finalize purchase order sap expedite purchase order meet delivery date managed procurement business data system input integrity created bills materials bom parts commodities numbers company supply chain management give final build qty suppliers schedule inspection facility improvement maintain quality developing quality standards followed vendors map current process propose improved process better quality within facility issue charge back supplier production sample match approvalstandard prepare inspection report vendor discuss vendors select set third party inspection inspect apparels ready ship supplier education training masters engineering management may 2016 city state engineering management bachelor engineering textile technology june 2006 ldcegujarat university india textile technology skills commodities cnc costing czech data collection delivery forecasting drawing inspection inspect inventory inventory control laser macros managing materials access ms excel ms outlook ms powerpoint ms word pivot table pricing processes procurement purchasing quality quality control requirement sap supplier selection supply chain supply chain management
APPAREL
consultant highlights employee relations performance management strategies excellent interpersonal coaching skills course prep shrmscp may 2017 employee handbook development event management manager coaching training employee relations hiring retention experience consultant aug 2015 current company name city state create professional business presentations contacted new existing customers discuss specific services could meet needs developed innovative business plans sales strategies customers rese arched economic processing factors determine best process sales strategies coordinated managed major proposal processes initiation implementation responses formulated comprehensive business plan complete clear actionable sales goals targets analyzed client requirements created business plan drove strategy development planned negotiated media buys including tv radio print digital director apr 2012 aug 2014 company name city state carefully selected developed retained qualified staff well trained number new staff annually created annual goals objectives budget made recommendations reduce costs assisted design execution programs contributed growth organization year fiscal year administered directed coordinated activities agency served liaison management clinical staff community expertly planned coordinated organized directed operations agency actively maintained uptodate knowledge applicable state federal laws regulations regularly evaluated employee performance provided feedback assisted coached disciplined staff needed organized led weekly personnel meetings number team members developed managed budget revenue expectations actively seeking ways eliminate reduce expenses revised policies procedures accordance changes local state federal laws regulations created implemented exit interview program process advised top management appropriate employee corrective actions ran biweekly payroll process director jul 2009 current company name city state created implemented exit interview program process created modified job descriptions within departments facilitated monthly meetings develop strategies would positively influence workplace relationships maximized company revenue action taken identified key growth opportunities business action taken managed daytoday tactical longterm strategic activities within business reduced controlled expenses improving resource allocation represented agency government funding field sources meetings conferences addressed program policy issues developed best practices improved service delivery created executive analysis reports highlighting business issues potential risks profit opportunities negotiated reviewed business contracts financial models profitability financial success mind reviewed federal state laws confirm enforce company compliance addressed inquires employees management regarding newhire activity ongoing employee relation issues human resource manager jun 2007 sep 2009 company name city state increased employee base number meet changing staffing needs implemented innovative employee incentive program resulted number increase staff productivity recruited interviewed number applicants per time period answered employee questions regarding topic topic resolved issues advised managers organizational policy matters recommend needed changes conducted new employee orientation foster positive attitude toward organizational objectives served link management employees handling questions interpreting administering contracts helping resolve workrelated problems identified staff vacancies recruited interviewed selected applicants directed personnel training labor relations activities human resource assistant jun 2003 sep 2007 company name city state worked quickly efficiently minimal oversight accomplish assigned duties improved accuracy payroll journal entries developing implementing payroll reconciliation tool accurately processed data validation transmission weekly semimonthly sale payrolls prepared filed sales use tax returns telecommunications tax returns gross receipts returns franchise tax returns annual reports miscellaneous filings education management holmes community college city state master science counseling education education psychology psychology mississippi state university counseling education education psychology psychology bachelor science business administration college business professional studies mississippi university women business administration skills revamped orientation process new hires implemented companywide successfully decreased staff turnover number number months p rovided assistance resume building training career path development reduced employee turnover 10 created number week virtual training sessions program type certification program qualifications
CONSULTANT
carpenter apprentice professional summary former construction carpentry worker committed highquality workmanship safe environments 4 years handson experience working remodeling projects residential commercial construction dedicated work ethic exceptional attendance record motivated learn new trades skills interested growing career fostering leadership capabilities professional construction laborer excellent interpersonal skills works timely efficient manner see tough jobs completion skills cabinetry material prepping construction drawing interpretation carpentry techniques oral written communication materials handling new construction renovation drywalling safety compliance work history carpenter apprentice 102017 092019 company name – city state assisted movement materials equipment job sites worked master carpenters install decks residential commercial customers installed repaired woodwork millwork cabinetry supervision master carpenter kept job site cleaned properly debris disposed respective containers interpreted specifications construction drawings understand tasks necessary complete job accepted feedback foreman journeyman carpenter implementing suggestions later work observed osha corporate safety regulations procedures led variety projects start finish including garages residential homes additions repaired roofs flooring remodeled bathrooms kitchens complete projects satisfactory time effectively used fasteners nails screws pneumatic nailing systems concrete anchors powderactuated fasteners framing connectors proactively managed projects obtain 100 customer satisfaction custom work installed interior finish items including wall protection doors hardware toilet accessories cubicle curtain tracks tv brackets installed drywall ceilings trim fabricated replacement trim moldings construction worker 082016 092017 company name – city state supported customer preferences basic carpentry work installing wooden floors crown molding consulted customers understand desires help owner meet individual property objectives gathered disposed work site debris remove safety hazards boost team productivity monitored materials inventory requested items restocking job loaded unloaded building materials used construction safely operated mowers chain saws electric clippers sod cutters pruning saws clear construction sites roadbeds access roads erected removed temporary structures trench liners scaffolding meet team needs enhanced team efficiency multitasking abilities effectively using hand tools power tools equipment gathered waste trash job sites placement refuse containers keep job sites clean organized education high school diploma 042010 buffalo high school city state csho certified safety health official 012020 teex city skills cabinetry material prepping construction drawing interpretation carpentry techniques oral written communication materials handling new construction renovation drywalling safety compliance work history carpenter apprentice 102017 092019 company name – city state assisted movement materials equipment job sites worked master carpenters install decks residential commercial customers installed repaired woodwork millwork cabinetry supervision master carpenter kept job site cleaned properly debris disposed respective containers interpreted specifications construction drawings understand tasks necessary complete job accepted feedback foreman journeyman carpenter implementing suggestions later work observed osha corporate safety regulations procedures led variety projects start finish including garages residential homes additions repaired roofs flooring remodeled bathrooms kitchens complete projects satisfactory time effectively used fasteners nails screws pneumatic nailing systems concrete anchors powderactuated fasteners framing connectors proactively managed projects obtain 100 customer satisfaction custom work installed interior finish items including wall protection doors hardware toilet accessories cubicle curtain tracks tv brackets installed drywall ceilings trim fabricated replacement trim moldings construction worker 082016 092017 company name – city state supported customer preferences basic carpentry work installing wooden floors crown molding consulted customers understand desires help owner meet individual property objectives gathered disposed work site debris remove safety hazards boost team productivity monitored materials inventory requested items restocking job loaded unloaded building materials used construction safely operated mowers chain saws electric clippers sod cutters pruning saws clear construction sites roadbeds access roads erected removed temporary structures trench liners scaffolding meet team needs enhanced team efficiency multitasking abilities effectively using hand tools power tools equipment gathered waste trash job sites placement refuse containers keep job sites clean organized
CONSTRUCTION
hr consultant summary detailoriented 25 years human resources professional excels tight deadlines anticipating averting potential problems proactively streamlining processes find perfect applicant highlights phr certified professionals human resources association excellent interpersonal coaching skills recruiting selection techniques national human resources association talent assessments hiring recommendations background checks training development hiring retention compensationpayroll employee relations regulatory compliance affirmative action compliance new hire orientation mediation expertise exceptional interpersonal skills peoplefluenttaleo expert accomplishments human resources reduced employee turnover 18 led staffing planning committee years created rewards incentive program cited driving force behind branch employee retention rate implemented new hire training program branch operations specialists supervised hr interns provided assistance resume building training career path development designed standard exit process interview survey implemented permanentlyrevamped orientation process new hires implemented companywide experience 072015 current hr consultant company name city state hr career consultant consult fortune 500 companies hr career consultant potential applicants executive recruiting banking professionals 102014 052015 director customer strategiesheart walks company name city state recruited interviewed applicants customer strategies team directed managed maximize positive customer experience heart walks identified staff vacancies recruited interviewed selected applicants answered employee questions regarding heart walks resolved issues served link management employees handling questions interpreting administering contracts helping resolve workrelated problems defined strategy business plan heart walks southwest affiliate including 6 states executed integrated advertising campaign across multiple media channels implemented evolved highimpact strategies target new business opportunities new markets created look feel organizations online presence social media forums 062014 052015 human resourcesrecruiter company name city state recruited interviewed 100200 applicants per month advised managers organizational policy matters recommend needed changes directed personnel training labor relations activities identified staff vacancies recruited interviewed selected applicants reviewed federal state laws confirm enforce company compliance addressed inquires employees management regarding newhire activity ongoing employee relation issues created modified job descriptions within departments worked seniorlevel management create fair consistent hr policies procedures worked hr advisors hr representatives establishing consistent hiring practices facilitated monthly meetings develop strategies would positively influence workplace relationships processed salary changes stemming merit increases promotions bonuses pay adjustments conducted telephone onsite exit interviews employees answered employee questions entrance exit interview processes worked closely hr business partners facilitate yearend talent reviews articulate team strengths selected interviewed candidates available positionscreated job descriptions attract targeted talent pool within market wage range social media military recruitment 092012 052014 talent attraction company name city state conduct reference background checks job applicants conduct exit interviews ensure necessary employment termination paperwork completed confer management develop implement personnel policies procedures contact job applicants inform status applications develop implement recruiting strategies meet current anticipated staffing needs hire employees process hiringrelated paperwork inform job applicants details duties responsibilities compensation benefits schedules working conditions promotion opportunities interpret explain human resources policies procedures laws standards regulations interview job applicants obtain information work history training education orjob skills maintain update human resources documents organizational charts employee handbooks directories performance evaluation forms maintain current knowledge equal employment opportunity eeo affirmative action guidelines laws americans disabilities act ada perform searches qualified job candidates using sources computer databases networking internet recruiting resources media advertisements job fairs recruiting firms employee referrals prepare maintain employment records related events hiring termination leaves transfers promotions using human resources management system software provide management information training related interviewing performance appraisals counseling techniques documentation performance issues review employment applications job orders match applicants job requirements schedule administer skill intelligence psychological drug tests current prospective employees schedule conduct new employee orientations select qualified job applicants refer managers making hiring recommendations appropriate advise management organizing preparing implementing recruiting retention programs coordinate outside staffing agencies secure temporary employees based departmental needs evaluate recruitment selection criteria ensure conformance professional statistical testing standards recommending revisions needed evaluate selection testing techniques conducting research followup activities conferring management supervisory personnel review evaluate applicant qualifications eligibility specified licensing according established guidelines designated licensing codes perform difficult staffing duties including dealing understaffed refereeing disputes firing employees administering disciplinary procedures plan conduct new employee orientation foster positive attitude toward organizational objectives advise managers organizational policy matters equal employment opportunity sexual harassment recommend needed changes analyze modify compensation benefits policies establish competitive programs ensure compliance legal requirements plan conduct new employee orientation foster positive attitude toward organizational objectives identify staff vacancies recruit interview select applicants plan direct supervise coordinate work activities subordinates staff relating employment compensation labor relations employee relations plan organize direct control coordinate personnel training labor relations activities organization represent organization personnelrelated hearings investigations administer compensation benefits performance management systems safety recreation programs provide current prospective employees information policies job duties working conditions wages opportunities promotion employee benefits analyze statistical data reports identify determine causes personnel problems develop recommendations improvement organizations personnel policies practices prepare follow budgets personnel operations maintain records compile statistical reports concerning personnelrelated data hires transfers performance appraisals absenteeism rates analyze training needs design employee development language training health safety programs conduct exit interviews identify reasons employee termination oversee evaluation classification rating occupations job positions prepare personnel forecast project employment needs allocate human resources ensuring appropriate matches personnel develop administer evaluate applicant tests provide terminated employees outplacement relocation assistance 021999 052012 assistant vicepresidenthuman resources company name city state develop implement recruiting strategies meet current anticipated staffing needs hire employees process hiringrelated paperwork contact job applicants inform status applications confer management develop implement personnel policies procedures conduct reference background checks job applicants analyze employmentrelated data prepare required reports conduct exit interviews ensure necessary employment termination paperwork completed inform job applicants details duties responsibilities compensation benefits schedules working conditions promotion opportunities interpret explain human resources policies procedures laws standards regulations interview job applicants obtain information work history training education job skills maintain update human resources documents organizational charts employee handbooks directories performance evaluation forms maintain current knowledge equal employment opportunity eeo affirmative action guidelines laws americans disabilities act ada perform searches qualified job candidates using sources computer databases networking internet recruiting resources media advertisements job fairs recruiting firms employee referrals prepare maintain employment records related events hiring termination leaves transfers promotions using human resources management system software provide management information training related interviewing performance appraisals counseling techniques documentation performance issues review employment applications job orders match applicants job requirements schedule administer skill intelligence psychological drug tests current prospective employees schedule conduct new employee orientations select qualified job applicants refer managers making hiring recommendations appropriate advise management organizing preparing implementing recruiting retention programs coordinate outside staffing agencies secure temporary employees based departmental needs evaluate recruitment selection criteria ensure conformance professional statistical testing standards recommending revisions needed review evaluate applicant qualifications eligibility specified licensing according established guidelines designated licensing codes interests volunteer year award austin tx 2012 education bachelors baas dallas baptist university city state united states phr state certified professional human resources high school diploma leland high school city state skills ada advertisements benefits budgets charts competitive counseling databases documentation employee relations firing forms hiring human resources management human resources labor relations legal networking organizing organizational performance appraisals performance appraisals recruiting recruitment research safety staffing supervisory employee development employee handbooks additional information additional skills volunteer year award austin tx 2012 phr state certified united states
HR
construction equipment repairer shop foreman squad leader summary maurice madison united states army veteran offers expertise property accountability logistics configuration management highly motivated technical mechanical engineering support professional strong verbal listening writing skills comfortable interacting levels organization public able negotiate problem solve quickly accurately efficiently adept multitasking achieve individual team goals diverse background includes customer service supervision committed quality excellence works well others minimum supervision computer literate strong electronic electrical mechanical skills customer oriented problem solver ability adapt new situations quick learner desire continuous personal growth highlights athletic training budget planning marketing public relations presentations resource management communications windows proficiency facilities mgmt mac proficiency office experience planning computer knowledge logistics case management research microsoft word writing microsoft excel bookkeeping microsoft powerpoint effective team leader hazmat handling trained emergency response cpr certified expertise hydraulic pneumatic systems repair equipment maintenance small arms weapons specialist valid michigan drivers license fluent troubleshooting 6 time combat veteran accomplishments united states army basic training united states army ordinance school advanced individual training graduate united states army airborne school graduate army hazardous waste management certified awarded army achievement medal received global war terrorism service medal personally responsible 65 million command equipment deficiencies losses damages maintained 100 accountability large section equipment worth 65 million multiple overseas deployments expanded multilateral relations iraq afghanistan strengthen security partnership experience construction equipment repairer shop foreman squad leader august 2001 march 2015 company name city state serves heavy construction vehicle repairer mechanic assisted professional development discipline training soldiers peers oversaw performed maintenance construction equipment used earth moving grading compaction loading quarrying mixing surfacing pumping powered bridging squad leader first line supervisordirectly supervised trained evaluated 40 personnel supporting 2000 troops four countries inventory list 1500 line items material assets valued 65m including large vehicles areas expertise included personnel management logistics operations senior management level gained considerable responsibility strategic planning tactical application effective decisionmaker highpressure environments maintained complete accountability redeployment sensitive items communication equipment cashier october 1999 may 2001 company name city state customer service applying basic computer skills greet customers account purchases accuracy customer orders handle money assist food preparation additional job duties include answering questions menu items reviewing restaurant policies services customers training new employees handson computer instruction audiovisual orientation hiring manager education high school diploma 2001 miami northwestern senior high city state additional information accomplishments recipient multiple awards accommodations include meritorious service medal army commendation medal army achievement medal army meritorious unit commendation army superior unit award army good conduct medal national defense service medal armed forces expeditionary medal kosovo campaign medal afghanistan campaign medal iraq campaign medal global war terrorism expeditionary medal global war terrorism service medal army service ribbon skills audio bookkeeping budget planning case management basic computer skills computer knowledge conflict resolution counseling customer service data entry detail oriented senior management first aid hiring instruction inventory leadership skills logistics mac mgmt marketing mechanic microsoft excel money office microsoft powerpoint windows microsoft word organizing personnel personnel management policies presentations problem solver problem solving public relations quality control research strategic planning stress management supervisor teaching teamwork time management trouble shooting
CONSTRUCTION
social media producer objective expand career television broadcasting andor lm industry professional experience social media producer nov 2016 current company name city state produce content instagram facebook set clear content objectives videographer photographer film edit upload social media sites photographer videographer editor feb 2016 current company name city state shoots still photography individual hire weddings fitness shoots headshots family portraits real estate etc camera operator weddings short films short documentaries youtube vlogs etc edit shoots photography video using adobe avid producing quality work individual use club coordinator may 2007 nov 2016 company name city state billing member updates data entry reports excel sheets microsoft outlook payroll aphelion money movers paychex quick books collect bank account information credit card information well cash memberships occurring payments multitask regularly answering phone calls working members staff greet customers smile implement friendly company culture supervise direct encouraged team members stay top task education bachelor arts television film media studies june 2016 california state university los angeles city state associates arts degree 2009 riverside community college city state certifications avide media composer certified skills extremely productive high volume high stress environments proficient use pc mac desktops 2015 macbook pro skilled windows ios adobe premiere effects photoshop avid media composer avid media composer user certified easily navigate upload post social media sites selfstarter attitude possessing excellent time management skills efficient using dslrs operate cameras well excellent written verbal communication skills eye detail efficient troubleshooter productive problem solver type 72 wpm competent use microsoft word powerpoint excel outlook
FITNESS
tutoring consultant executive profile motivated enthusiastic educational leader 15 years experience fostering cohesive student learning atmosphere conducive learning core qualifications include licensed reading specialist multiple states strong classroom management public speaking skills cpr certified fema certified emergency management situations skill highlights leadershipcommunication skills selfmotivated cpr certified classroom management crisis management patient core accomplishments helped low functioning readers move prek level reading 5th 6th grade reading levels facilitated small reading writing groups phonics groups grades 6 12 managed classes 45 chaperoned multiple field trips afterschool activities designed weekly lesson plans focused age levelappropriate material designed curriculum based upon student needs helped students reach iep goals professional experience tutoring consultant august 2014 current company name city state experience working special needs students promoted language development skills reading storytelling applied positive reinforcement method redirect negative behaviors encouraged students understanding helpful others observed students supply teachers feedback regarding potential learning blocks opportunities support englishsocial studies september 2013 current company name city state developed implemented daily unit lesson plans 6th grade english developed administered corrected tests quizzes timely manner conducted group oneonone reading writing activities developed excellent rapport students fostered classroom environment conducive learning promoting excellent student engagement participated parent faculty conferences designed lesson plans focused needs grade level instructor voyager learning program implemented pbis programs encourage student participation supported students developing strategies individual needs classroom group dynamics communicated effectively educators various grade levels physically verbally interacted students throughout day keep engaged supplied oneonone attention student maintaining overall focus entire group encouraged students understanding helpful others conducted small group individual classroom activities based differentiated learning needs communicated parents throughout school year created team meeting format allow parents opportunity meet childs teachers together social studies teacher june 2007 june 2013 company name city state provided state mandated curriculum created schools curriculum 10th grade world history well advanced placement world history developed implemented daily unit lesson plans 10th grade global history provided regents study habits skills afterschool saturdays created interdisciplinary portfolio projects based teacher selected theme reinforced skills needed successful administered testing tracked analyzed class performance conducted group oneonone reading writing activities implemented workshop model familiar danielson framework used understanding design model create unit plans lesson plans implemented avid strategies cornell notes binder organization turnkeyed avid training school staff professional development participated parent faculty conferences established enforced rules behavior procedures maintaining order among multiple classes 34 students english language arts teachersocial studies teacher june 2002 june 2007 company name city state provided state mandated curriculum maintained student progress maintained student portfolios reinforced skills needed successful developed implemented daily unit lesson plans 6th 7th grade english developed administered corrected tests quizzes timely manner conducted group oneonone reading writing activities developed excellent rapport students fostered classroom environment conducive learning promoting excellent student engagement participated parent faculty conferences implemented americas choice readers writers workshop designed lesson plans focused needs grade level coordinated school tutoring hours teachers help students need extra attention established enforced rules behavior procedures maintaining order among multiple classes 34 students physically verbally interacted students throughout day keep engaged encouraged students understanding helpful others prevention specialist june 2000 june 2002 company name city state provided state federally mandated classroom presentations performed student background reviews develop tailored lessons based student needs designed lesson plans focused age levelappropriate material worked students discussion groups worked students group individual counseling sessions organized schoolwide activities including bake sales worked closely school administration developed implemented interesting interactive learning mediums increase student understanding course materials alumni peer helper january 1997 june 2000 company name city state worked closely department assistant principals assisted prevention intervention specialists worked individual students counseling sessions worked students discussion groups community activities bake sales education master science school district administration 2010 touro college city state united states school district administration master science literacy 2005 touro college city state united states literacy coursework education bachelor arts political science 2000 st francis college city state united states political science coursework psychology coursework education coursework history member phi alpha theta member pi sigma alpha member st thomas moore prelaw society professional affiliations member national educators association member american psychological association member american irish teachers association member emerald society nyc department education member irish history cultural studies committee member committee social economic justice community leadership positions fit team data inquiry team brinkley middle school 20142016 positive behavior intervention support team coordinator brinkley middle school 20142016 school leadership team brinkley middle school 20142016 ask arts team member brinkley middle school 20132016 voyager language interventionist brinkley middle school 20132015 volunteer salvation army 19932013 served school based support team bryant high school 19972002 served comprehensive education plan committee intermediate school 141 20022007 coordinator big brothers big sisters intermediate school 141 20032007 served data analysis committee intermediate school 141 20062007 served academic intervention services committee intermediate school 141 20062007 school leadership team academy finance enterprise 20072013 data analysis committee academy finance enterprise 20072013 data coach social studies department academy finance enterprise 20072013 avid site coordinator academy finance enterprise 20092013 department chair social studies department academy finance enterprise 20072009 department chair social studies department academy finance enterprise 20102012 building response team member academy finance enterprise 20112013 school safety member queens campus high schools 20112012 comprehensive education plan committee academy finance enterprise 20072013 principals cabinet academy finance enterprise 20112012 senior adviser academy finance enterprise 20092012 coordinator school activities cosa academy finance enterprise 20092012 afterschool saturday school regents advanced placement preparation academy finance enterprise 20072013 skills enthusiastic people person goal oriented selfmotivated team player additional information nys permanent license social studies 712 nys professional license literacy specialist k12 mississippi license social studies 712 mississippi license literacy k12
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sales support experience sales support february 2002 january 2010 company name city state directed teamcentric initiatives process release 56000 digitally preflight pdfx1a run press magazine ads totaling 50 million publications via associated press adsend blinked adtransit ftp sites platforms macys inc liaised among production department prepress teams ensure color corrections quality control maintained well staff major magazines color markups press runs approvals quality control implemented vio adsend web application release digital plate macys ads publications well soft proofing creative production departments adgate adsend program releasing ads publication served stakeholder team member soft proof committee responsible implementation new approve v13 digital color approval correction system eizo monitors led transition team centralizing four 4 color run press rop operations divisions new macys inc continually aligned costs planned budget decrease production expenses 25 every quarter increased processing efficiency 50 decreased errors 75 via new adsend roadmap adobe advertising cloud team created costcontrolling production schedules coordinate increase macys rop magazine ads contributing 200 million sales increase macys east 4th quarter holiday season marketing project production manager production manager january 2010 february 2018 company name city state led supervised forwardthinking teams conceptualizing developing dynamic templates releasing direct mail inserts outdoor ads prepress department external vendors coordinated final direct mailsem ad review meetings svp marketing operations facilitate sales edits proofread approved urlqr codesweb ids managed ad traffic flow prepress blue line sign offs creative team well final delivery print digital files external printers via ftp sites performed quality control color correction markups completeness accuracy created indesign templates blowinsstichins ooh campaignsomnichannel platform led negotiation meetings creative prepress printers vendors continually ensured scheduled press run timekeeping within budget 85 providing final roadmaps printers selected vp marketing operations cotrain newly hired employees crossfunctional leadership skills played vital role achieving 250 million direct mail sales fall spring seasons creating new proof process receiving macys marketing star year awards 2013 2018 exemplary job performance managing inserts successfully managing production new annual macys mens fashion book direct mail sem campaigns advertising project color run pressmagazines staging street operations manager january 1998 january 2010 company name city state assistant production manager january 1998 january 2002 company name city state marketing manager january 2000 january 2001 company name city state advertising manager advertising sales support january 1995 january 1998 company name city state education master business administration marketing project management southern new hampshire university bachelor arts history political science management marketing manhattanville college pmp certificate project management certificate digital plate processing certificate prepress preparation processing certificate soft proofing certificate 4 color processing correction certificate social media advertising certificate email marketing certificate seo search engine optimization certificate google analytics search advertising certificate branding fan building certificate 3d printing workshop certificate digital photography workshop summary qualifications project manager member support tools process innovative leader committed delivering excellence marketing advertising maximizing bottomline results highly accomplished marketingadvertising project manager digitalprint production leader ad manager experience drives campaign development trends tracking consulting project management initiatives align companys vision innovative thought leader develops synergistic campaigns worldclass print productsservices cultivating strong brand image superior quality influential strategist leads crossfunctional teamsprocesses advising creative assets ad manage sem platforms develops alliances among seniorlevel decisionmakers top vendors media companies agencies affiliations american marketing association organization black designers advertising production club new york national black mba association association project management digital marketing association digital advertising alliance macys thanksgiving day parade committee macys 4th july fireworks committee bowery mission henry street settlement highlights vendor relations project managementooh 4color correction specialization team building training innovation print production schedules creative team collaboration process optimization consulting negotiation maximization strategic analysis planning graphic design ad traffic soft proofing digital files proofreading editing quality control building templates strategic planning implementation cost reduction avoidance turnaround crisis management digital photo retouching microsoft office suite adobe creative suite quarkxpress adtransit adsend prepress skills vendor relations project managementooh 4color correction specialization team building training innovation print production schedules creative team collaboration process optimization consulting negotiation maximization strategic analysis planning graphic design ad traffic soft proofing digital files proofreading editing quality control building templates strategic planning implementation cost reduction avoidance turnaround crisis management digital photo retouching microsoft office suite adobe creative suite quarkxpress adtransit adsend prepress
SALES
intervention specialist teacher math language arts objective gain position resource room teacher howell township public schools summary qualifications demonstrated ability design developmentally appropriate lessons activities allowing integration learning styles highly educated differentiated classrooms determined maximize educational achievement student trained developmental reading assessments common core standards standard solutions wonders antibullying hardworking organized knowledge respect students parental rights professional leadership management skills excellent technology skills word powerpoint smart notebook achieve3000 dedicated continuous professional development experience intervention specialist teacher math language arts october 2013 may 2014 company name city state identified students substantial academic difficulties evaluation using developmental reading assessments consultation staff members referred students developed differentiated lessons plans selected appropriate instructional materials reach individualized student goals developed implemented creative lessons clear objectives linked common core incorporated differentiated instruction attended gained knowledge numerous inservices improved overall lexiles test scores facilitated group lessons dependent student reading levels determined running record assessments evaluated student growth progress monitoring formal informal assessments instructed students accordance schedules previously devised enhanced lessons using smart board technology computers assessed regular basis objectives students set led basic skills class 57 students time 37 conducted small group individual classroom activities students based differentiated learning needs 2nd grade replacement teacher january 2013 august 2013 company name city state implemented positive behavior management using color system developed clear objectives students parents lessons activities designed differentiated common core lesson plans activities meet needs learners enhanced lessons using smartboard technology ipads computer lab assessed student growth informal formal assessments developed lessons accordance student reading levels determined quarterly running record testing maintained positive collaboration communication parents weekly newsletters weekly student progress updates emails conferences attended inservices staff meetings maintaining strong relationships fellow staff administrators student teacher grade 1 inclusive classroom september 2012 december 2012 company name city state established communicated clear objectives lessons units projects students parents enhanced lessons using smart board technology computers promoted language development skills reading storytelling encouraged students understanding others conducted small group individual classroom activities students based differentiated learning needs education certifications endorements bachelor arts psychology december 2012 georgian court university city state gpa cum laude coursework psychology sociology coursework intercultural group communication coursework educational psychology nj teacher certification elementary education k6 2012 georgian court university city state emphasis child development coursework professional development reading education reading training technology classroom honors cum laude deans scholar gpa 361 endorsement teacher students disabilities 2012 georgian court university city state coursework assessment instruction students disabilities child early adolescent development inclusive education associate arts education 2009 brookdale community college city state associate applied science fashion merchandising 2007 brookdale community college city state nicole harrison peters 7325137727 nicharrisonaolcom
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hr coordinator summary applicant screening background checks benefits administration compliance compensation drug testing eeo inquiries employee relations event planning fullcycle recruitment interviewing investigations new hire orientation performance evaluations reference checks policy procedure administration training development workers compensation unemployment claims accomplishments chair employee diversity council kindred healthcare 20092010 employee satisfaction survey achievement 50 increase survey scores within year kindred healthcare employee month2005 academic counselor university phoenix performance achievement award1998account executive xerox corporation total quality management training1999 xerox document university experience company name january 2014 current hr coordinator develops coordinates comprehensive employee recruitment selection placement program exceptional education teacher vacancies teacher vacancies alternative school amelia street real school thirteen acres seeks interviews screens recruits applicants fill existing future position vacancies coordinates licensure associate ensure applicants meet licensure qualifications refers qualified teachers administrators interview develops comprehensive recruiting partnerships colleges universities associations school divisions develops recruitment presentations teacher applicants conducts oncampus job fairs orientations potential applicants ensures employment interviewers trained recruitment materials accurate ensures recruitment selection placement actions comply federal state laws school board polices richmond public schools administrative procedures counsels employees help resolve personnel related concernsissues assists arbitration grievances coordinates closely human resources staffing coordinators determine recruitment requirements projections future position vacancies travels 35 state recruitment performs related duties assigned company name january 2011 january 2014 human resources consultant conduct investigation employee relations complaints make recommendations appropriate resolutions within agency policy procedures provide advice counsel managers employees resolution employeerelated questions problems andor related performance management activity manage coverage employee relations hotline investigation process work closely grievance coordinator collaborate projects establish maintain effective working relationships departmentsagencies external resources coordinates recruitment processes include ad review placement applicant screening certification interview coordination preemployment screening updates maintains data hris applicant tracking database participates job fairs participates interview panels company name january 2007 january 2010 human resources managercoordinator city state set entire hr department new start hospital recruited senior executive level positions ceo cfo directors managers departments served senior leadership committee doctors departmental leaders developed administered effective full cycle recruitment program coordinated consulted hiring managers staffing needs prescreened applicants coordinated interviews accepted resumesapplications negotiated closed offers facilitated employee month program conducted new employee orientation administered identification badges monitored unemployment claims appeals developed maintained affirmative action program maintained records reports logs conform eeo regulations provided mandatory professional licensing verifications background checks drug testing prepared maintained records procedures controlling hr budget reporting personnel data managed process separated employees hosted staff town hall meetings encouraged survey participation ensured compliance federal state employment laws regulatory agencies company name january 2006 january 2007 human resources manager city state managed staff employees assisted hr functions developed distributed employee newsletter managed workers compensation program maintained workplace accident reports completed osha reporting managed organizational processes new hires change status terminations leave absences coached management staff performance issues human resource compliance coordinated employee events team building rewards recognition achievementrecognition promoted lead hr consultant shared leave coordinator city richmond 2011 education university phoenix december 2006 mba human resources management human resources management old dominion university may 1993 bs secondary education state secondary education vcu school business november 2008 shrm class certificate grace e harris leadership institute vcu school business 2012 work history company name company name skills administrative ad arbitration agency budget consultant database employee relations hiring hris human resource human resources hr team building leadership materials meetings newsletter organizational performance management personnel presentations processes recruiting recruitment reporting staffing teacher
HR
healthcare consultant summary certified spinning instructor personal trainer energy skills training necessary keep clients motivated moving toward fitness goals highlights certified spinning instructor ace certified personal trainer cpr first aid certified energy motivation drive push motivate participants microsoft office team building personable friendly dedicated responsible accomplishments success building participants struggling low participant classes recently built class averages 30 participants class started around 6 within six months experience healthcare consultant october 2014 current company name city state network development new medicare advantage isnp northeast identify contract providers establish network meets cms timedistance standards subject matter expert study medicare advantage best practices provider engagement cycle instructor september 2012 company name city state provide highenergy safe indoor cycle experience participants lead motivate push participants prepare new routines new music weekly ensure participants dont get bored uninspired incorporate various types formats classes tabata hiit interval resistance training speed work provider group engagement manager september 2012 october 2014 company name city state responsible establishing maintaining overseeing various mso engaged provider relationships oversaw directed mso partner activities internal implementations order ensure successful launch gated referralbased provider network atlanta market initiated provided ongoing support financial performance data various strategic relationships including msos pcp practice acquisitions direct provider engagement agreements clinic developments coordinated provided detailed analysis reporting training education large engaged provider groups order promote improvement clinical quality coding financial performance successfully facilitated implemented various initiatives provider groups around hedis stars etc served contact provider risk group questions regarding financial settlement delegation claims adjudication funding managed directed staff 4 provider network consultants lead directed committee responsible improving employee engagement within southeast region regional director september 2010 april 2012 company name city state network services southeastern region responsible managing directing contracting provider relations activities within southeast identified executed strategies network development improvement managed directed regional contracting provider relations staff provided indepth knowledge southeastern region participated strategic planning managed oversaw complex contract negotiations identified new areas expansion conducting indepth market financial analyses maintained positive relationships providers facilitated prompt resolutions contractual issues manager managed care january 2004 january 2010 company name city state responsible negotiation maintenance major managed care contracts well managing wellstars credentialing department negotiated favorable contract language rates meet business targets objectives georgias largest integrated healthcare system consisting five hospitals ancillary services 1000 affiliated physicians increased profitability three key payor contracts 20 system maintained contractual relationships facilitated resolution problems arising contract managed allcredentialing department activities staff implemented processes procedures shorten enrollment process government payors cut enrollment time average 50 days successfully obtained delegated credentialing contracted payors resulted 100 delegation average 90 days shorter loading time payors consistently averaged 99 delegated payor audit scores continuously implemented developed strategies improve drive employee satisfaction 2010 gallup surveys indicated 48 increase employee satisfaction two years managed care department developed implemented improvements best practices credentialing department order align system goals implemented lean thinking techniques credentialing department streamlined processes facilitated transparency led better overall satisfaction department provider reimbursement specialist january 2000 january 2004 company name city state responsible implementation quality assurance various provider contracts successfully blue cross blue shield gas computer system assisting systemwide initiatives managed internal reimbursementrelated activities multimillion dollar monthly capitation payment process including analysis implementation reporting capitation data collected analyzed provider contracting data computer system data ensure timely accurate reimbursement implementations performed quality assurance measures reimbursement implementations identified recommended system modifications advance provider contracting strategies best practices managed multiple reimbursement projects determining business intent estimating communicating implementation timetables parameters distributing project results final documentation served capitation subject matter expert development wellpoint enterprise data model senior analyst january 1997 january 1999 company name city state responsible implementation various provider contracts successfully blue cross blue shield gas computer system developed distributed professional fee schedules based medicare rates produced ad hoc reports analyses management reimbursement data provider database content presented project results recommendations management project teams created project documentation reports distributed throughout organization loaded contracts pathways contract management system provided leadership training department ten health systems analyst january 1997 january 1999 company name city state responsible implementation various provider contracts successfully blue cross blue shield gas computer system implemented preferred reimbursement methodologies physician facility ancillary managed multiple projects collaborated teams achieve results report specialist january 1996 january 1997 company name city state responsible reporting quality data client services representative january 1995 january 1996 company name city state responsible assisting clients authorizations insurance questions education master business administration bachelor science business administrationmanagement health services administration 2000 kennesaw state university city state usa bachelor science health services administration 1994 auburn university city state usa skills acquisitions cms content contract negotiations contracts contract management clients database directing documentation estimating financial government insurance leadership training managing market negotiation enterprise network processes coding quality quality assurance reporting strategic strategic planning
HEALTHCARE
senior digital designer experience 022012 current senior digital designer company name city state provided designs creative direction custom content best buys digital weekly ad worked leader following brand standards best practices exploring new designs designed vendorpaid premium ad space special promotions led weekly client meetings review assess content plans weekly ad built edited wireframes lay product promotional messaging video content best user experience directed product photo shoots onset without talentmodels designed covers internal pages best buys weekly newspaper ad buyers guides directly managed reviewed work mentored production artists worked closely internal project managers qc team ensure deadlines met final product launched functioning properly collaborated frontend developers new animations designs site functionality served backup frontend developer working basic html css code 072011 062011 mac operatorprepressplating specialist company name city state edited optimized clientprovided digital art files produce high quality digital lithographic flexographic print materials worked csrs prepared customer pressroom proofs ensure accuracy image quality color text layout operated maintained multiple plating machines software calibrations prepare plates range different sized lithographic presses substrates verified plates pressroom proofs quality accuracy sending press 052011 112011 production artistgraphic designer company name city state partnered best buy mobile marketing team design refine produce instore signage weekly flyers traditional digital billboards quickturn promotional materials produced printready art store grand openings special promotion flyers coupons designed icons representing brand promises used retail stores created concepts cover interior pages monthly buyers guide catalog provided design production assistance presentation materials needed 022010 072010 freelance production artist company name city state designed created customized products using variety resources media meet customer specifications timelines prepared digital art files including reviewing text checking image quality fonts crop marks ensure print integrity projects using largeformat flatbed rollfed printers managed email accounts ftp site incoming orders downloaded artwork wrote job tickets communicated directly customers regarding file issues project specifications created programmed executed dielines digital cutterrouter using variety software ensure precise cutting finished product provided graphic design services customers need artwork 032009 122009 production artist company name city state effectively managed multiple projects timelines temporary permanent instore pos signage built final print ready files alignment best buys brand strategy collaborated art directors project managers event special promotion signage ensured vendorprovided artwork fit current templates brand standards style guides reviewing layout adjusting necessary maintaining integrity vendors images preflighted files proper resolution layout specifications created hires pdfs according current standards send print vendor packaged sent files international print vendor translation approval provided direction layout necessary comply international corporate standards built design mock ups presentation boards needed 032008 032009 digital prepress operator company name city state managed time workflows preflight process digital files directtoplate directtoscreen digital presses maintain productivity quality worked crossfunctionally production artists designers job planners outside vendors troubleshoot prepare artwork production ensure high quality store signage performed color calibration adjustment largeformat digital press ensuring accurate reproduction best buy brand colors pantone process provided prepressproduction support inhouse press operators designers external vendors software expertise adobe creative suite cc microsoft office suite quarkxpress omnigraffle professional extensis suitcase sharepoint linotype font explorer education 2001 bachelor fine art university wisconsin city skills adobe creative suite photo ad art backup brand strategy calibration catalog color content creative direction css client direction email ftp graphic design basic html image explorer layout marketing materials meetings messaging microsoft office suite sharepoint newspaper developer pos prepress press printers promotion promotional materials quality quarkxpress quick retail router translation troubleshoot video
DESIGNER
instructional designer summary motivating talented instructional designer driven inspire students pursue academic personal excellence strives create challenging engaging learning environment students become lifelong learners highlights effective use multimedia teaching tools exceptional written verbal communicator online course instructor innovative teaching methods accomplished academic advisor innovative thinker natural leader experience company name august 2012 current instructional designer city state collaborate one one subject matter experts new online course development design appraise course creation quality identifying providing developmental needs take corrective action necessary apply appropriate learning theory instructional theory applications media online instruction plan design develop effective instructional materials functional intuitive informative consistent sound instructional design principles online learning plan develop faculty workshops trainings areas instructional design use specific instructional technology tools assist faculty learning educational technology online instructional methods remain current thorough understanding emerging applications instructional multimedia instructional technology trends online education implement improvements research evaluate recommend appropriate hardware software achieve academic objectives peer reviewer certified quality matters adjunct instructor teaching introduction online learning college studies company name july 2011 august 2012 internet support specialist city state answered basic complex computer questions related colleges learning management system blackboard faculty inperson via email telephone facilitated startup internet courses faculty students handled initial contact internet students taught login procedures startup skills students learning effectively online provided faculty training support blackboard software provided training support instructional internet software smarthinking turnitin various audio learning object software prepared tutorials faculty students common procedures pertained online learning worked instructional designer provide group trainings faculty blackboard distance learning software maintained course evaluation database distributed course evaluation information appropriate personnel archived courses regularly help recycling process semesters maintained web pages distance learning department company name july 2008 july 2011 registration facility assistant city state oversaw midterm final grading credit classes performed clerical tracking rosters incomplete grades grade verification coordinated student nonattendance letters grade mailings scheduled facilities college community use kept billing records forwarded accounts payable processed input course master files outreach community education courses assisted registering students collecting tuition fees processing add drops handled phonein registration billing updated needed registration records information colleges web page campus portal assisted staff members office needed company name december 2007 june 2008 bookkeeper city state processed payables payroll bank reconciliations invoicing monthly sales tax quarterly payroll reports handled general bookkeeping duties company name february 2006 june 2007 accounts payable coordinator city state processed invoicing operating expenses payment ensured proper approval invoices payment processed payment expenses incurred company activities operations trained new employees travel expense reimbursement procedures company name august 2004 may 2005 accounts receivable technician city state receipted incoming cash credit cards checks invoiced receipted billed third party accounts responsible daily deposit assisted students billing questions company name july 1996 may 2004 program coordinator city state maintained three department budgets created monthly contracts adjunct faculty created schedules academy students created new updated information website program colleges sports teams evaluated instructors ensured campus security supervision instructors security interns workstudies scheduled maintained records safety training classes ensured overall smooth operation three departments coordinating faculty students staff general public lead instructor several classes program academy company name september 1995 july 1996 inservice coordinator city state coordinated inservices staff kept training records updated responsible clerical support residential vocational supervisors processed insurance billing typed patient reports speech therapist company name may 1991 september 1994 accounting clerk city state processed weekly accounts payable maintained saving checking accounts clients assisted accounts receivable billing recording payments processed bimonthly client payroll education university wyoming 2014 master education instructional technology city state franklin university 2011 bachelor science public safety management city state colorado northwestern community college 2003 associate applied science criminal justice city state technical trades institute 1992 associate occupational studies accounting city state interests former volunteer soccer coach local youth former victim services advocate former board member volunteer fire department skills course development additional information former volunteer soccer coach local youth former victim services advocate former board member volunteer fire department
DESIGNER
construction management assistant professional summary experienced professional 10 years experience project management background real estate residential commercial civil contract management project coordination procurement business development facets construction industry demonstrated verifiable success leading multimillion dollar organizations startup revitalization accelerated growth solutionsdriven decisive resultsoriented outstanding negotiation crisis management skills seeking opportunity leverage leadership management business development skills become toplevel construction manager skills project management budget finances personnel acquisition training team management customer relations site management new business development value engineering procurement oral written communication business writing work history construction management assistant 012017 current company name – city state assisted supervision onsite construction included scheduling subcontractors ordering materials obtaining permits resolving problems job site inspecting construction work ensure compliance plans specifications assisted performed tests aggregate production asphalt mix readymix concrete assisted inspections newly built lift stations city pavement work analyzed orchestrated bids new city civil projects worth 20000000 actively sought potential upcoming bids submission attended prebid meetings onboarded subcontractors led weekly production operations sub contractor meetings facilitating stronger communication helping resolve critical issues assisted vice president production review approval archiving closeout documents obtained building specialty permits local jurisdictional agencies monitored subcontractor operations applied effective time resource money management strategies delivery underbudget project completion decreased budget 23 construction project coordinator 052014 012017 company name – city state performed detailed cost estimation budgeting using onscreen takeoff software decreased procurement vendor expenses 30 assisted resource allocation subcontractors machine material various projects worked submittals request information rfis purchase orders increased effectiveness bidding processes reviewing contractor scopes material takeoffs averaging 30000000 assisted project managers design team submittals specifications packages document control commercial civil projects averaging 13000000 formulated complete project plans coordinated engineering design shop drawing efforts autocad bluebeam software coordinated presentations customers project members detailing project scope progress results keeping entities wellinformed milestones goals project organized tracked tasks disciplines produce project reports used quickbooks produce monthly invoices reports deliverables new construction business developer 062007 082014 company name – city state planned marketing initiatives leveraged referral networks promote business development planned 50 quarterly networking events strengthen brand initiatives maximize outreach able obtain 300 people attendance rewrote updated scripts selling procedures decrease downtime increase sales 70 assisted proposal writing project ranging 25000010000000 responsible cultivating relationships developersinvestors reit accounts education bachelor arts business administration management college southern nevada city certificate construction management 2019 turner construction management program city certificate leed certification 2019 kirksey acrchitecture city certificate real estate 2018 champions city project management coursework expected 2020 houston community college city state osha 30 2019 associate general contractors city construction management technology expected 2020 houston community college city state affiliations womens chamber commerce houston abc associated builders contractors agc associated general contractors america software skills buildium appfolio yardi realpage quickbooks microsoft office adp workforce salesforce powerpoint excel scheduling autocad skills project management budget finances personnel acquisition training team management customer relations site management new business development value engineering procurement oral written communication business writing work history construction management assistant 012017 current company name – city state assisted supervision onsite construction included scheduling subcontractors ordering materials obtaining permits resolving problems job site inspecting construction work ensure compliance plans specifications assisted performed tests aggregate production asphalt mix readymix concrete assisted inspections newly built lift stations city pavement work analyzed orchestrated bids new city civil projects worth 20000000 actively sought potential upcoming bids submission attended prebid meetings onboarded subcontractors led weekly production operations sub contractor meetings facilitating stronger communication helping resolve critical issues assisted vice president production review approval archiving closeout documents obtained building specialty permits local jurisdictional agencies monitored subcontractor operations applied effective time resource money management strategies delivery underbudget project completion decreased budget 23 construction project coordinator 052014 012017 company name – city state performed detailed cost estimation budgeting using onscreen takeoff software decreased procurement vendor expenses 30 assisted resource allocation subcontractors machine material various projects worked submittals request information rfis purchase orders increased effectiveness bidding processes reviewing contractor scopes material takeoffs averaging 30000000 assisted project managers design team submittals specifications packages document control commercial civil projects averaging 13000000 formulated complete project plans coordinated engineering design shop drawing efforts autocad bluebeam software coordinated presentations customers project members detailing project scope progress results keeping entities wellinformed milestones goals project organized tracked tasks disciplines produce project reports used quickbooks produce monthly invoices reports deliverables new construction business developer 062007 082014 company name – city state planned marketing initiatives leveraged referral networks promote business development planned 50 quarterly networking events strengthen brand initiatives maximize outreach able obtain 300 people attendance rewrote updated scripts selling procedures decrease downtime increase sales 70 assisted proposal writing project ranging 25000010000000 responsible cultivating relationships developers investors reit accounts
CONSTRUCTION
consultant executive profile accomplished highenergy executive manager strong background manufacturing engineering 25 years experience significant accomplishments turnaround situations team building training strategic planning pl oversight revenue enhancement results oriented consummate professional excellent interpersonal communicative skills outstanding problem solvingtroubleshooting abilities proven success record achieving operational excellence extremely enthusiastic selfdirected real change leader possessing unique ability manage multiple projects make sound timely decisions ensure project completion meet critical deadlines budget constraints hands leadership experience interfacing developing supplier partners sales marketing customers skill highlights strategic planning training development revenue enhancement infrastructure development total quality management risk liability management project management performancemetrics management supplier management haccp gmp certification lean manufacturing sixsigma champion manufacturing engineering quality systems design gfsi sqf practitioner business process reengineering education bachelor science industrial technology 1992 southern illinois university city state usa associate science fuel systems maintenance 1989 community college us air force city state usa skills haccp certified lean manufacturing certified six sigma certified champion better process control certified core accomplishments operations management β€’utilized leansigma reduce setup changeover times improve production throughput 35 trifecta foods β€’designed developed implemented key performance indicators kpis entire plant reducing lotus pet foods labor cost 37 β€’constructed developed maintained annual operational budget 15 savings plan lotus pet foods inc β€’improved throughput 39 4year period improved lean manufacturing spc training program plant layout cell technology implementation inventory control systems quality systems program continuous process improvements key capital investments increase staff pacific fabric reels inc β€’acknowledged united states air force titan ii icbm propellant transfer system master team chief responsible directing managing maintenance team associated budgets 200 billion usaf hardware safely transferring 1 million gallons highly toxic missile propellants supplier management β€’designed developed implemented purchasing contracting system procedures restoring discipline purchasing process eliminating market value contracts saving 500k trifecta foods llc β€’created product specifications purchasing reducing errors 98 incoming ingredients goods lotus pet foods β€’fashioned supplier partnership score card system vendors increasing supplier time shipments 99 albanese confectionery group β€’established supplier partnership program pacific fabric reels including creating consignment inventory lowering costs supplier average 5 created jit inventory system random cycle counts increased inventory accuracy 99 quality enhancement β€’successfully led 3 food manufacturing companies gfsi sqf level ii certification designing developing complete quality systems quality policies directives food defense programs gmps haccp programs β€’led iso 9001 registration compliance team project manager mrperp implementation team installed superior quality assurance system resulting iso certification carleton technologies β€’created implemented maintained complete quality system resulting successful iso 9001 14001 registration pacific fabric reels staff development β€’designed implemented world class training programs certified operator programs every company served resulting increased efficiencies reduction process waste lower operating costs β€’conceived developed maintained standard operating procedures operations including quality control sanitation supply chain warehousedistribution center productionmanufacturing company served β€’ recognized united states air force titan ii mx peacekeeper icbm master instructor continuous improvement management β€’employed engineering process improvement skills saved lotus pet foods 1 million dollars equipment upgrades equipment installations process improvements β€’performed 2 kaizen events 2 separate departments enabled time shipments rise 993 division wide increased overall quality shipments 989 developed implemented written master training plan employees division reduced turnover less 1 improving work place morale multiwall packaging β€’utilizing lean six sigma practices reengineered automated processes resulting gross margins 35 overhead indirect spending reduction 21 decreased production staff 60 doubled production output reduced scrap ratio less 05 improved time delivery metric 100 pacific fabric reels β€’engaged lean manufacturing principles launched continuous improvement teams sci resulted enhanced sales 21 million 38 million increasing throughput 28 reducing inventory 3 million improved gross margins 12 β€’applied leansigma tps manufacturing techniques hands management approach lowered labor cost first 3 months 31 16 reduced customer quality complaints 50 implemented complete iso quality system multiwall packaging risk management β€’designed developed implemented comprehensive safety program every company served greatly mitigating eliminating recordable industrial injuries illnesses professional experience consultant 022014 current company name city state perform private consulting services operational management food nonfood manufacturing companies director operationsdirector quality assurance 082013 122013 company name city state directed led managed facets plant operations pl oversight including manufacturing production scheduling mrperp sage – mas200 inventory control materials management procurementpurchasing supply chain management trafficlogistics warehouse order fulfillment human resources quality assurance shippingreceiving project management research development plant engineering maintenance operations administration safety haccp team global food safety initiative sqf level ii employee training plant managerdirector quality assurance 012012 082013 company name city state directed led managed facets plant operations pl oversight including manufacturing production scheduling mrperp sage warehouse management system wms implementation inventory control materials management procurement trafficlogistics warehouse order fulfillment quality assurance shippingreceiving project management research development engineering maintenance operations administration safety haccp team global food safety initiative employee training director operations 112010 112011 company name city state directed led managed facets operations team pl oversight including production scheduling mrperp mas 200 warehouse management system wms implementation inventory control materials management procurement trafficlogistics warehouse order fulfillment quality assurance shippingreceiving project management research development engineering operations administration safety haccp team global food safety initiative employee training consultant 012010 032010 company name city state hired consultant install new high speed packaging machine line robotic packing system perform assessment company prepare report assist future growth vice president general managerdirector quality assurance 012004 102009 company name city state directed managed led functions departments business complete pl ownership responsible manufacturing quality assurance sales marketing activities project management research development engineering strategic planning policy procedure establishment mergers acquisitions forecasting new product introduction npi new product development npd strategic planning executive director operations 072002 102003 company name city state directed led managed facets manufacturing operations pl oversight including production control materials management procurement trafficlogistics quality assurance shippingreceiving project management human resources engineering administration training operations manager 042000 052002 company name city state managed led directed facets production materials administration maintenance training quality assurance iso project management shippingreceiving sales customer service marketing third party dot representative inspection director manufacturingplant managermanufacturing engineer 081997 012000 company name city state directed managed led manufacturing operations including production warehousedistribution receiving purchasing training maintenance machinists project management manufacturing engineering research development planningscheduling production control plant managermanufacturing engineerquality manager 041993 071997 company name city state directed managed led manufacturing operations pl responsibility including production engineering hr rd maintenance sales customer service project management purchasing marketing logistics quality assurance aircraft mechanictechnician 011990 041993 company name city state performed commercial aircraft md 80 md 11 jet engine installations testing inspection technical sergeant e6 061978 111989 company name city state performed specialized technical maintenance titan ii peacekeeper mx missile systems top secret clearanceinactive
CONSULTANT
construction executive summary find internship profession gain experience exposure practice product design core qualifications adobe photoshop illustrator autocad revit microsoft word excel powerpoint professional experience aug 2006 current castle inspection service oregon california high value residential insurance appraiser appraise high value homes oregon california replacement cost construction jul 2005 jan 2006 company name city state extensive remodeling project nov 2004 company name city state internship supporting interior designproject teams researching materials organizing materials resource library accounts payable assistant jan 1999 jan 2000 company name city state handling petty cash data entry payroll distribution administrative duties education bfa product design present university oregon city state product design bachelor interior architecture business administration 2005 university oregon city state business administration undeclared 2003 1999 university washington city state undeclared objects impacts digital illustration interior construction elements furniture theory analysis color theory application rome program skills administrative duties adobe photoshop autocad color data entry digital illustration illustrator inspection insurance interior design materials excel powerpoint microsoft word organizing payroll researching revit
CONSTRUCTION
buyer summary 1 year end end experience worldwide procurement operations 5 years end end experience accounts payable reconciliation great team player ability instill reinforce confidence selfesteem optimistic attitude organized analytic versatile thinker effective developing implementing creative ideas highlights proficient oracle sap ecc 60 version helios sun system version 5 msword excel powerpoint experience buyer january 2014 january 2015 company name city global procurement operations taking care end end worldwide procurement operations irrespective categories implementation execution tracking documenting process keep changes dedicated resource towards categories meetings events facilities low dollar office supplies low dollar catalogue purchasing work directly closely end users supplier low dollar purchase catalogue well noncatalogue products requisition reviews approvals critically review purchase requisitions categories eliminate discrepancies follow adhere approval procedure audit requirements requisition po manage globally req po creation activity assigned categories single handed support global buyers req po creation process preapproved categories supplier information work suppliers end users set new suppliers vendor maintenance system review set forms seek approvals global buyers set pcard payment taking care low dollar well high dollar payments procurement card liaise end users global buyers supplier facilitate instant payment pcard proactive ensure payments authorization letters shared suppliers reporting generating quarterly dashboards monthly reports po spend expenditure work upon weekly reports accounts payable present management review emails adhoc activity requests single handedly manage global procurement emailbox resolve execute internal client request queries accounts payable taking care emea ap p2p activities role handled invoice payment queries end users suppliers clearing apc direct debit trial balance payments senior executive january 2013 january 2014 company name handling guiding team accounts payable po non po vendors invoice processing reconciliation payments assign daily activities task team members analyse reports including process dashboards team performance reports motivating associates effective management career development implementation reporting mechanism consolidating data review team review monitor day day activities team take monthly one one discussion team members work manager developimplement action plans achieve desired performance levels coming process improvement plans implementing handling amex card vendor payment process senior executive january 2010 january 2013 company name handle end end ap processing activities accurate reconciliation supplier statements subject matter expert contact point manager team members handle regions escalation mail boxes attend weekly conference calls clients provide update aged invoices handle escalation calls business units vendors attend weekly conference calls business units resolve issues raise ap team concerns trained new joiners successful achievers ap processing process multicurrency invoices correct vat rate respective country handle month end reports include accruals open purchase orders manual accruals non po invoices ensure fixed assets purchased capitalized correct business unit correct expense codes trained handled payments vendor management activities take appropriate action case vendor address bank details updation involved sending email communications global procurement teams educate legal entity name importance claim vat prepare journal entries book urgent invoices systems constantly update clients urgent invoices order avoid escalations projects carried sungard automation reconciliation project online reconciliation payment status successfully bringing accounts dell hp critical vendors date reconciliation handled project readdressing invoices correct legal entity offsite transition uk cross training reconciliation project amend invoice process uat application transitioned utopia indexing triaging process london office prepared process documentations trained rest ap team india shared service centre successfully handled invoice aging project uk south africa uae region prepared global process documentation accruals end end activities ap processing activities handled problem solving team awards sungard received consistent performer q3 received kudos reconciliation critical vendor like dell hp bringing accounts dates received kudos handling escalation mail boxes control replying within tat executive january 2008 january 2010 company name city work purchasing central receiving vendors leads resolve invoicing discrepancies communicate inventory warehouse receivers correctingreconciling goods receipt invoice receipt discrepancies processing invoices payment interacting directly clients customers ingram warehouse carriers regular basis mail calls conference calls coming process improvement plans implementing leading role achieving sla ie bonus awards infosys sport award delivering responsibilities time client appreciation letter team player ramp award exemplary performance maintaining quality education master business administration finance human resource 2008 cmr institute management studies bangalore university city india finance human resource bachelor commerce marketing 2006 narmada college science commerce veer narmada south gujarat university city india marketing skills accounts payable accruals ad ap automation trial balance book client clients debit dell documentation email fixed assets forms hp indexing inventory processing invoices invoice processing invoicing legal letters meetings excel mail office powerpoint msword oracle problem solving process improvement procurement purchase requisitions purchasing quality receiving reconciling reporting sap shared service sla sun team player vendor management
BPO
information technology specialist summary security certified lanwan t1 frame relay tcpip iava routersfirewallsswitcheswifivpn network information systems defense level 1 2 technical support cable systems installermaintainer imagingbase lining current tssci clearance los line sight radio cpofvoip videoconferencing technologies network server administration government security disaster recoverybackups accomplishments information technology deployed managed cpn los spawar afn lanwan architectures active directory domains 50 siprnipr voip subscribers hostile combat operations windows 7 integration 520 systems throughout stuttgart garrison command disaster recoverybackup systems prevented loss critical data technical supportservice 3 years experience high visibility support roles centered microsoft technologies information security strong understanding workflow business process support roles organizations multiple awards proven performance management squad leader shift leader strong leadership skills excellent interpersonal skills presentations training documentation standard operating procedures development experience information technology specialist company name information systems specialist 072011 122012 company name city level 1 2 technical support strategic operations stuttgart germany classified unclassified systems trained proficiently information assurance security implemented sustained satellite radio communications computer based information systems voip maintained organized important documentation deployed countermeasures security breaches implemented windows 7 across garrison units direct support senior officer staff responsible several million dollars equipment personnel remedy exchange cpof softcauhardcau organizational unit administrator vpn ftp tcpip firewalls voip remote connectivity encryption netscreen cisco tier 2 helpdesk cable installer maintainer 112010 072011 company name city cable installer maintainer multiple army posts stuttgart germany including 6 months combat zone africa extensive knowledge wiring infrastructure troubleshooting cat 5 6 fiber termination maintained organized racks patch panels cable trays switches routers working knowledge terminating splicing testing troubleshooting copper fiber cable using fluke cable analyzers accountable thousands dollars equipment include fluke networks products operator 122009 112010 company name city defense messaging center primary duties facilitating defense messaging system dms support headquarters united states european command useucom department defense activities responsible operation maintenance cpxp amhs dii guard certificate workstations support dms siprnet niprnet 52d signal battalion perform hours network operations functions include monitoring spectrum recall essential personnel situational management opens monitors status closes trouble tickets reporting conducting essential missions high visibility areas responsible accountable 100 million worth equipment repair parts spectrum amhs customer support defense messaging system siprnet discretionary access lists trouble tickets education associate arts business administration 12 2014 business administration comptia security certified certification oct 2011 information technology specialist training 25 weeks us army nov 2009 information technology online training 223 hours us army mar 2009jan 2012 siprnipr access point snap terminal 32 hours certification june 2011 fiber optic connectors splicing basic installation course 40 hours certification aug 2010 skills army basic cable cat 5 cisco encryption customer support documentation firewalls ftp information systems information technology messaging access exchange windows 7 monitors network networks oct organizational personnel radio reporting routers strategic switches tcpip technical support troubleshooting voip vpn wiring additional information awards honorable discharge united states army national defense service medal global war terrorism service medal army service ribbon overseas service ribbon army superior unit award army good conduct medal numerous certificates achievement coins excellent
INFORMATION-TECHNOLOGY
staff sergeant e5 pavement construction equipment craftsman summary solutionsfocused versatile management professional veteran offering comprehensive background supporting us military operations roles increasing responsibility 8year career united states air force effective communicator quickly masters new roles technologies achieve positive results experience staff sergeant e5 pavement construction equipment craftsman 122012 current company name city state general project manager managed various projects necessary personnel include limited removalreplacement dilapidated asphalt roads removalreplacement upheaved concrete sidewalk airfield repair project lead effectively lead 12 personnel repairing 267 airfield concrete spalls securing air traffic control movement area minot afb b52 bombers snow shift leader supervised 15 military civilian personnelmanaged 16 million dollar equipment fleet clearing 18 million square feet airfield pavements 76 miles base roadways 21 million square yards pavements reporting official tasked writing annual performance reports biannual feedback reports 3 personnel well promoting compliance usaf rules regulations antiterrorismforce protection atfp barrier plan program manager guided 13 equipment operators haulingplacing 517 vehicle barriers safeguarding 55 mission critical facilitiesoverhauled atfp barrier plan construction new facilities altered layout minot afb lock tag manager successfully revamped program trained 53 personnel proper procedures regulations snow school instructor instructed interdepartmental annual snow school 56 careeraugmented personnel trained personnel proper equipment operating techniques proper safety protocol snow removal priorities senior airman e4 electrical power production journeyman 062010 082012 company name city state project leader led work crews installing maintaining power generation equipment responsible 52 million equipment supporting critical facilities 1 special operations wing head quarters afsoc 38 tenant units direct supervision shop logistic inventory manager maintained accountability 10000 dollars essential parts mission critical generator power production assets conducted weekly inventory count ordered parts needed secured fund availability reporting shop stock records leadership enable decisions parts funding quality assurance program managed generator quality assurance program found corrected 25 discrepancies providing oversight 650 thousand dollars worth assets cpraed instructor conducted monthly american heart association cpraed classes preparing 300 personnel contingency ces booster club member organized booster club volunteered executing various fundraisers culminating 10 thousand dollars support squadron morale events senior airman e4 electrical power production journeyman 012011 072011 company name city state deployed special operations central command macdill afb fl forward deployed amman jordan power production journeyman repaired three generators saving special forces unit 125000 dollars preparing generators rapid deployment relentless work ethic enabled engineering team complete 300 work orders compound facilities valued 152 million dollars awarded joint commendation medal facilitated troop movements 58 high value personnel installed two generators multinational exercise early victor directly contributed successful training special forces leadership teams three different countries airman first class e3 electrical power production apprentice 062007 062010 company name city state equipment operation maintenance installs operates maintains 37 permanently installed46 mobile generators including 28 mega watt power plant provides comprehensive customer training emergency generator operations automatic transfer panels atp performs preventive maintenance inspections atps aircraft arresting systems aas barrier arresting kits valuable member prime base engineer emergency force team aef enabler worldwide deployable safety program monitor monitored shops safety program completed corrected spot inspections zero wing safety inspection right ups airman first class e3 electrical power production apprentice 062008 012009 company name city state electrical power production apprentice maintained 277 generators automatic transfer panels seven aircraft arresting systems valued 16 million dollars critical equipment critical member construction install two permanent bak12 systems valued 2 million dollars eliminating 36 thousand dollars contractor costs airman basic e1 basic military training electrical power production technical training 012007 062007 company name city state electrical power production apprentice developed basic knowledge installing operating modifying electrical generators power production plants equipment aircraft arresting systems skills generator operation maintenance skills including automatic transfer switches aircraft arresting systems extensive knowledge equipment operation including ability troubleshoot fix generators brands sizes advanced capability install generators automatic transfer panels aircraft arresting systems great skill tracing circuits figure solutions electronic problems ability figure load bearing equipment right generator size equipment operation maintenance skills extensive knowledge equipment operation including airfield front mounted rollover plow duel drum steel wheel roller sheeps foot roller airfield front mounted snow blower dump trucksingle drum steel wheel roller airfield 18 front mounted snow removal broom excavatorskid steer loader w attachments airfield 20 front mounted snow removal plow grader street sweeper backhoe loader industrial tractor trencher bulldozer pneumatic roller water truck cranescoop loader rigid pavement installation repair skills extensive knowledge concrete operations start finish including excavation existing material andor degraded concrete laying subgrade base course proper compaction techniques setting aluminum forms rigid flexiblesetting wood forms preparing pour pouring concrete finishing concrete full range hand power tools landscaping surrounding area cleaning work site flexible pavement installation repair skills extensive knowledge asphalt operations start finish including removing degraded asphalt andor existing material preparing subgrade base course paving hot mix via pavergraderby hand paving cold mix rolling pneumatic tire rollers steel wheel rollers landscaping surrounding area cleaning work site snow removal operations extensive knowledge snow removal operations including snow removal active airfields ensure safety incoming outgoing flights providing snow removal parking lots neighborhoods ensure safe travel 116 thousand base personnel communication skills excellent leadership ability overall group instruction project estimation planning aptitude excellent public speaking ability superior technical writing capability program design management education associate applied science construction technology 2014 community college air force city state airman leadership school commandant award winner minot afb nd feb 2013 march 2013 classes included leadership management managerial communications military studies total quality management awarded commandant award outstanding leadership ability civil engineering silver flag training program tyndall afb fl april 2014 tasked airfield damage repair weeklong field exercise simulate establishing running fully operational base contingency environment pavement construction equipment career development course minot afb nd december 2012 – feb 2013 career development courses designed improve upon basic skill knowledge learned technical training across wide spectrum subjects pertaining pavement construction equipment career field pavement construction equipment technical training ft leonard wood mo september 2008 april 2009 developed initial equipment operation pavement implementation skills cultivated knowledge chosen career field associate applied science electrical mechanical technology 2014 community college air force city state troubleshooting electrical power generation equipment course sheppard afb tx september 2009 program covers advanced fundamentals troubleshooting tracing circuits power generation equipment contingency power generation force bedown course sheppard afb tx december 2011 program covers contingency generator power plant operations deployed environment electrical power production career development course hickam afb hi july 2007– july2008 career development courses designed improve upon basic skill knowledge learned technical training across wide spectrum subjects pertaining career field electrical power production technical training sheppard afb tx march 2007 june 2007 developed initial equipment operation pavement implementation skills cultivated knowledge chosen career field basic military training lackland afb tx january 2007 – march 2007 learned foundation military culture military bearing discipline usaf history awards 1 joint service commendation medal 2 air force achievement medal 3 2 meritorious unit awards 4 2 air force outstanding unit awards 5 2 air force good conduct medals 6 national defense service medal 7 iraq campaign medal 8 global war terrorism service medal 9 air force overseas ribbon short 10 air force overseas ribbon long 11 air force expeditionary service ribbon gold border 12 air force longevity service 13 usaf nco pme graduate ribbon 14 small arms expert marksmanship ribbon rifle 15 af training ribbon
CONSTRUCTION
sales representative summary ambitious yard manager 15 years management experience oil gas transportation industry applies strong analytical critical thinking skills solve complex operational problems highlights inventory management employee development management expense control materials accountability scheduling customer serviceoriented safe driver shipping receiving heavy industrial equipment vendor management superior negotiation skills motivated selfstarter cost reduction current cdl license map reading navigation skills heavy hauling experience may 2016 july 2018 company name city state sales representative established new customer accounts delivered products customers timely manner efficiently addressed issues customer accounts ensure quick resolution updated database customer sales information completed documentation product service sales maintained productive relationships existing customers exceptional followup sales informed management special sales service issues coldcalled prospective customers build relationship processed sales transactions accurately timely fashion guaranteed positive customer experiences resolved customer complaints confirmed appropriate changes made resolve customers problems built maintained effective relationships peers upper management answered customers questions addressed problems complaints person via phone trained new employees company customer service policies service level standards recommended helped customers select merchandise based needs attended local regional national trade shows product development training defined territory needs helped customers select products best fit personal needs november 2015 may 2016 company name city state truck driver maintained telephone radio contact supervisor receive delivery instructions checked load accuracy stability trip hooked unhooked trailers tractor converter dollies recorded expenses maintained receipts connected air hoses electrical lines installed removed tire chains manually cranked dolly wheels submitted reports condition truck end trip operated tractortrailer combination urban suburban rural environments types weather conditions picked customer loads timely accurate manner interacted customers vendors friendly timely manner wrote receipts loads picked collected payment goods delivered delivery charges retained valid proof insurance registration vehicle times conducted daily dot pretrip inspections according set checklist june 2015 november 2015 company name city state sales representative maintained productive relationships existing customers exceptional followup sales established new customer accounts updated database customer sales information landed new customer accounts consistent combination perseverance dedicated cold calling exceptional service greeted store customers promptly responded questions knowledgeable service generated high volume referrals delivered products customers timely manner crosssold additional products services purchasing customers delivered products customers timely manner delivered products customers timely manner coldcalled prospective customers build relationship built customer confidence actively listening concerns giving appropriate feedback february 2015 june 2015 company name city state sales internet sales led sales calls team members establish sales customer retention goalsgrew number customers 100 5 monthsdetermined merchandise price schedules discount ratesmonitored customer preferences determine focus sales effortsmaintained friendly professional customer interactionsidentified prospective customers using lead generating methods performing average 60 plus cold calls per dayparticipated various incentive programs contests designed support achievement production goalstook daily inbound calls keyentered orders faxes backorders credit memos assigned accounts clients july 2014 august 2014 company name city state project manager dispatched assigned workloads assigned projects tasks employees based competencies scheduled routes job duties documented daily equipment inspections submitted daily inspection forms manager coached mentored supervisors dispatchers reviewed approved truck repairs reviewed approved fuel reports bid jobs also handled customer orders also went drivers logs dvrs turned manager june 2006 july 2014 company name city state yard manager select energy services cleburne texas qualified competitive subcontractor bids prior execution contracts monitored safety construction activities making site personnel safety top priority managed daytoday tactical longterm strategic activities within business reduced controlled expenses improving resource allocation reviewed approved billing invoices expense reports coached mentored supervisor dispatch members offering constructive feedback taking interest longterm career growth offered feedback executivelevel management effectiveness strategies selling programs initiatives assigned projects tasks employees based competencies specialties assisted project manager bidding new jobs projects reviewed approved payroll fuel reports made submitted monthly allocation sheets documented daily equipment inspections submitted daily inspection forms manager june 2004 june 2006 company name city state supervisor reviewed approved billing invoices expense reports maintained account plans top client accounts recruited hired new drivers operators documented daily equipment inspections submitted daily inspection forms manager dispatched trucks met company men get invoices signed june 2002 june 2004 company name city state forklift loader operator maintained operator logs forms records accordance company policies dot regulations operated equipment safely efficiently times obtained proper signatures required operated maintained forklift loader safe efficient manner executed daily pretrip post trip inspections documentation compliance dot guidelines company policies june 2000 june 2002 company name city state supervisor selected efficient routes compliance delivery instructions fuel policy presented customers bills receipts collected payments goods delivered operated heavy equipment including forklifts stair climbers pallet jacks evaluated customer needs determined appropriate action referring questions management necessary coordinated daily delivery schedules based customer schedules peak delivery times alternate routes july 1998 june 2000 company name city state supervisor coordinated daily delivery schedules based customer schedules peak delivery times alternate routes processed shipment documents neatly efficiently load obtained maintained proper delivery authorization pickup documentation interacted customers vendors friendly timely manner may 1997 july 1998 company name city state trainer processed shipment documents neatly efficiently load obtained maintained proper delivery authorization pickup documentation conducted daily dot pretrip inspections according set checklist communicated duties compensation benefits working conditions potential candidates contacted job applicants inform application process education 1981 castleberry city state usa ged general general castleberry river oak texas usa also commercial driver training heavy equipment operator certificate forklift operator certificate operations quality management coursework also certificate attending alcohol drug behavioral awareness class well cpr firstaid class skills benefits billing competitive contracts cpr client delivery dependable documentation drivers equipment operator expense reports first aid firstaid forklift forklifts forklift operator forms inspection communicator payroll peak personnel policies procedure development quality management relationship building repairs safety selling selfstarter strategic supervisor
SALES
avp finance summary accounting professional extensive experience financial managerial accounting practices procedures detail oriented strong organizational skills diligent hardworking proven ability handle multiple projects simultaneously prioritize efficiently meeting deadlines ability identify problems recommend feasible solutions highlights accounting software jd edwards quick books great plains microsoft excel account reconciliations budget analysis analytical reasoning general tax accounting auditing methodology journal entries general ledge strong administrative organizational skills reporting documentation planning scheduling corporate governance risk ethics effective time management communication skills public private accounting accomplishments conducted detailed technical analytical review cost proposed measures trim costs related outsourcing work major projects initiative resulted significant cost reduction established policies procedures division compliance firms goals experience avp finance 022015 current company name city state managed accounting operations accounting close account reporting reconciliations research sales trading division provided reliable timely project project expense capitalization amortization market research healthcare division reviewed accountantæs book entries ensure accuracy gl prepared monthly annual expense forecasts including necessary recommended action required manage costs achieve budgetworked management document offset unusual expense variances respective areas senior accountant 102010 062015 company name city state work project managers ensure accurate timely invoicing received recorded banked cash checks vouchers well reconciled records bank transactions managing banks accounts including making remote deposits schedule appropriate collection reminders followup pastdue receivables recording ap issuing payment vendors recognizing expenses project completion making accruals necessary booking prepaid expenses monthly preparation bank reconciliations preparation analysis financial statements recording deferred revenue recognizing revenue project completion perform monthend closing maintain weekly cash flow management working ad hoc reports working external entities preparing ground work external auditors general ledger accounting jd edwards senior accountant 062009 102010 company name city state work project managers ensure accurate timely invoicing managing banks accounts including making remote deposits schedule appropriate collection reminders followup pastdue receivables recording ap issuing payment vendors recognizing expenses project completion making accruals necessary booking prepaid expenses monthly preparation bank reconciliations preparation analysis financial statements recording deferred revenue recognizing revenue project completion perform monthend closing maintain weekly cash flow management working ad hoc reports working external entities preparing ground work external auditors general ledger accounting quickbooks accountant 052006 032009 company name city state executed accounts receivable reporting enhancements reconciliation procedures manage monthly bank reconciliations performed account reconciliations general ledger entries managed ap ar well weekly monthly billing prepared weekly payroll payroll taxes communicated extensively employees customers bank representatives bank deposits application payments ar accounts maintained weekly cash flow management prepared financial reports required negotiated enforced collections ensure clearance outstanding accounts accountant 082005 052006 company name city state monthly preparation bank reconciliations invoiced customers updated chart accounts monthly preparation ar statements recorded cash receipts applied invoices handson journal entries general ledger accounting great plains accountemps salaried professional service accountant 082005 052006 company name city state monthly preparation bank reconciliations preparation ar invoices bank deposits application payments ar accounts updated daily cash check register statistics bank reports spreadsheet handson journal entries general ledger accounting great plains accountant 082005 052006 company name city state monthly preparation bank reconciliations responsible accounts payable entering invoices cutting checks updated chart accounts new vendors use property management system timberline enter terminate renew leases deposited checks received clients tenants prepared monthly reports including statement cash receipts disbursement statement operating cost expense distribution summary aged receivables accounts payable check register cash report activity prepared annual budgets various housing companies competent use timberline accounting software tax specialist 122003 042010 company name city state prepared individual tax returns including schedules b c e correction transmission returns rejected irs amendment prior years tax returns prepared end day journals education bachelor accounting cameron university city state skills account reconciliations accounting software bank reconciliations budgets financial reports analysis financial statements variance analysis general ledger accounting jd edwards quickbooks excel payroll
FINANCE
sales career overview executive assistant skilled multitasking maintaining strong attention detail employs professionalism superior communication skills meet client company needs skill highlights time management meticulous attention detail microsoft office proficiency invoice processing travel administration scheduling selfstarter meeting planning core accomplishments calendaring planned meetings travel ceo scheduling facilitated onboarding new employees scheduling training answering questions processing paperwork process improvement oversaw implementation new phone system resulted costeffective service research investigated necessary information proper billing insurance companies patients dmes proper billing codes data organization improved office organization compiling quarterly budget reports financial spreadsheets organizational charts company data reports using advanced microsoft excel functions multitasking demonstrated proficiencies telephone email fax frontdesk reception within highvolume environment administration performed administration tasks filing developing spreadsheets faxing reports photocopying collateral scanning documents interdepartmental use reporting maintained status reports provide management updated information client projects planning arranged scheduled coordinated logistics travel itineraries staff 10 employees ensured staff equipped necessary supplies collateral long distance travel formally recognized playing instrumental role implementation cost savings measures experience sales october 2014 current company name city state coordinated customer facing webinars including developing relationships vendors tracking customer attendance postwebinar followup freelance january 2014 current company name city state arranged appropriate travel visas agendas necessary contacts country informationmaintained coordinated executive senior management vacation daytoday meeting travel scheduleswrote distributed meeting minutes appropriate individualscoordinated customer facing webinars including developing relationships vendors tracking customer attendance postwebinar followupmanaged desktop publishing proposal memo typing executive assistant executive assistant february 2011 july 2013 company name city state sole assistant eastern half north america highly versed linguistics strategic writing language composed marketing documentation addition territorywide email prepared processed expense reports enforced mandatory budget policies sales account managers simultaneously managed calendars numerous executives booked travel international domestic managed facility logistics vendor maintenance managed training classes ranging 5 50 guests mcafees new york city office staffed conferences held jacob javitz center new york city well las vegas boutique hotel venetian planned attended quarterly reviews five regions across north america human resources representative new york city conceptualized placed action uniform boarding manual fully versed sales operational data forecasting assisted importantly trusted details personal matters designed powerpoint presentations monthly divisional meetings toplevel executives scheduled board directors meetings assisted meeting materials agendas maintained coordinated executive senior management vacation daytoday meeting travel schedules collaborated administrative team members human resources finance department special projects events provided logistical support visiting executives coordination executive assistants coordinated customer facing webinars including developing relationships vendors tracking customer attendance postwebinar followup created maintained computer paperbased filing organization systems records reports documents investigated issues problems drafted responses urgent requests served executive assistant national sales manager marketing manager senior product managers initiated updated yearly dealer agreements dealer applications approved travel expenses reimbursement requests arranged appropriate travel visas agendas necessary contacts country information supervisor june 2006 february 2011 company name city state oversaw staff ranging 210 employees per shift observed established trends market purposefully divided sales microsegments order increase rtd sales utilized revenue data along environmental factors primary source research based upon direct contact consumers education bachelors anthropology hunter college city state emphasis linguistics skills microsoft office suite calendaring critical thinking travel arrangements additional information links
SALES
lead engineer fluid systems thermal accessories summary forward thinking mechanical engineer several years experience product design development process improvement project management quality assurance comprehensive understanding design processes manufacturing methods sound engineering principles skilled use engineering tools fea ug nx gdt lean six sigma strong understanding engineering mechanics principles materials demonstrated leadership skills optimize collaboration departments produce highquality aerospace hardware highlights comprehensive understanding engineering design principles extensive experience use computer aided design tools ug nx solidworks excel minimum supervision experienced gdt manufacturing support lean six sigma certified field investigation customer support fluid system hardware headed process improvement projects project management experience understanding export licence various hardware technology writing technical requirement documents experience company name september 2016 current lead engineer fluid systems thermal accessories city state design premix liquid fuel delivery system ge 9f04 9ha02 instrument air system design specification ge gas 9f04 provides hazmat specification based ibc various gas turbine skids design water supply skids accessories purging cooling combustor nozzles conduct fmea analysis new products size select various gas turbine accessories fuel pump filters pressure transducers water pump based cfd combustion requirement work supplier design control valves mixing valves various fluid system company name june 2015 september 2016 design engineer military commercial engine fluid systems city state provide design redesign requirements specifications fluid system test hardware review provide engineering substantiation material review board documents vendor components investigate field related failures military engine fluid system components leads component upgrades improvement projects fuel systems establishes test procedure afterburner fuel components fuel pumps mechanical engine control units provide technical engineering requirement vendor substantiation documents review approves functional dimensional changes fluid system component request vendor reviews approve component repair request vendor military engine fluid system hardware provides engineering support manufacturing engineering design specification cf34 fuel metering unit design specification gear centrifugal pumps investigate field related component failures lead cost reduction product improvement projects establish test procedure pump ripple vibration compressor discharge dynamic response new hardware support approve vendor design changes redesigned fuel metering unit components fuel metering valves pressuring discharge valves electrohydraulic servo valves design wet rig emulate aircraft engine environment test hardware responses aircraft duty cycles start acceleration idle takeoff burst chop slew deceleration company name february 2012 january 2015 design engineer new product definition city state performed preliminary detail design engine hardware performed interprete fea analysis design reviews assessment ensured technical requirements components met assigned itarexport license technical data hardware signed engineering drawings maintained depth knowledge product technical details conducted weekly reviews configuration hardware identify design assembly issues correction reviewed approved engineering drawings manufacturing collaborated ge partners identify resolve assembly issues reviewed engine assembly drawings assigned work supervise contractors controls pde headed technical document review team mentored new hires coops conducted design review hardware company name june 2007 january 2012 deskside support technician support city state set tested configured networks desktops laptops printers performed routine software hardware updates performed routing preventative maintenance computers coordinated hardware software repair processes outside vendors resolved technical issues clients person phone email ​ company name september 2004 june 2007 account associate city state set new xerox printers copiers client use identified equipment options satisfy client needs developed new equipment training materials clients gathered usage data generate monthly usage cost performed maintenance equipment education university dayton 2016 master science mechanical engineering city state usa miami university 2012 bachelor science mechanical engineering city state usa kwame nkrumah university science technology 2002 bachelor science agricultural engineering city ghana accomplishments designed fadec cooling system ge leap 1a 1c engines designed booster antiice system passport 20 engine designed ignition leads ge passport 20 engine improved technical document cycle time redesigned improve wear ipv dprv cf348 improved onwing time cf3410 fmu redesigning environmental seals skills solid edge ug nx6 nx10 teamcenter digital engine visualization gdt fea ansys modifying designs lean six sigma adobe photoshop autocad microsoft projects microsoft visio microsoft office fea abacus labview visual basic c matlab data acquisition solid works
AVIATION
summary administrative support professional experience working fast past environment demanding strong organizational technical interpersonal skills trustworthy ethical discreet committed superior leadership customer service technical support working individual team environment confident poised interaction individuals levels detailed oriented resourceful completing projects time able multitask effectively capabilities include logistics distribution management medical device repair technician productionoperations supervisor shipping receiving supervisor customer service representative excellent written verbal communication experience customer service advocate jan 2015 current company name city state responsible answering incoming calls customers ensuring high level customer service maximizing productivity direct phonebased customer interaction answer resolve wide variety inquiries including limited pharmacy benefits mail order pharmacy assistance calls assists customers pharmaciesphysicians orders reorders benefit eligibility questions prescription inquiries escalates drug related calls appropriate pharmacist assist pharmacies members issues related processing pharmacy claims determines appropriateness overriding pharmacy claims edits error messages coordinates internal resolution claims exceptions issues assists entering new prescription orders system educates customers benefits use plan formulary premiums status orders claims inquiries medical device repair technician feb 2014 may 2014 company name city state inspect test malfunctioning medical related equipment following manufacturers specifications using test analysis instruments test calibrate components equipment following manufacturers manuals troubleshooting techniques using hand tools power tools measuring devices perform preventive maintenance service cleaning lubricating adjusting equipment examine medical equipment facilitys structural environment check proper use equipment protect patients staff electrical mechanical hazards ensure compliance safety regulations research catalogs repair part lists locate sources repair parts requisitioning parts recording receipt solder loose connections using soldering iron field electronics technician jan 2010 jan 2013 company name city state read interpret schematic drawings diagrams blueprints specifications work orders reports determine material requirements assembly instructions assembled electrical electronic systems support structures installed components units subassemblies wiring assembly cases using rivets blots hand tools power tools measuring devices explained assembly procedures techniques workers conferred supervisors engineers plan review work activities resolve production problems production team lead jan 2008 jan 2009 company name city state achieved work standards following production productivity quality customer service standards resolved operational problems identified work process improvements accomplished work requirements orienting training assigning scheduling coaching 20 employees conferred supervisors coordinate operations activities within departments enhanced department organization reputation accepting ownership accomplishing new different requests explored opportunities add value job accomplishments customer service representative jan 2003 jan 2008 company name city state handled customer questions complaints billing inquiries highest degree courtesy professionalism resolve customer issues one call resolution communicated customers using web based tools demonstrated proficiency typing grammar made financial decisions protect collect revenue adjust customer account assisted call center manager assisting customer service representatives handling escalations difficult customer concerns education logistics supply chain management post secondary training certificate 2011 florida state college jacksonville city state diploma 2003 concorde career institution city state military service 84 92 united states army communications specialist received honorable discharge skills army benefits billing blueprints call center catalogs coaching customer service financial hand tools inspect logistics mechanical mail power tools quality read recording research safety scheduling soldering solder supply chain management phone troubleshooting typing wiring
ADVOCATE
centralized administrative support summary determined proactive dministrative specialist works sense urgency anticipate needs seniorlevel executives thrives fast paced dynamic environment skills advanced ms office suite knowledge excel word outlook powerpoint strong aptitude microsoft excel including macros pivot tablesexcellent critical thinking decision making communication skills responsible time manager meeting planning selfdirected meticulous attention detail understands grammar resourceful strong problem solver experience centralized administrative support mar 2016 current company name city state scheduling appointments maintaining calendars managing email arrange travel lodging reservations arrange meetings include communication preparation equipment etc order supplies equipment leaders follow protocol handling confidential sensitive information run dashboard summary reports sales leader eg territory data reports complete marketplace compliance process field marketing promotions sales leader data entry clerk oct 2015 dec 2015 company name city state verified information computer system uptodate accurate identified resolved system account issues used great attention details skills provide quick accurate labor longterm assignment maintained data entry requirements following data program techniques procedures tutor counselor jun 2015 jul 2015 company name city state used great attention details skills provide quick accurate labor longterm assignment maintained data entry requirements following data program techniques procedures created timeline goals complete assignments verified information computer system uptodate accurate executive assistantspecial events aug 2006 may 2015 company name city state responsible direct customer service worksite direction food preparation serving creative direction catering company servicing diverse clientele broad range events high guest counts including mayoral inaugurations class family reunions weddings retirement parties etc executive assistance worked closely business owner managing events calendars handle scheduling booking directing team owners absence addressing customer concerns tracking employees hours etc worksite assistance assisted setup special event locations loading unloading equipment supplies establishing food stations β€œ behindthescenes ” prep areas setting guest areas tables education training health education general science 2015 jackson state university city state health education general science skills software salesforcecom desktop publishing software photoshop illustrator scheduling appointments addressing customer concerns special events sales arranging travel tutoring interests community service networking organization events activities honors 2015 magna cum laude graduate deans list scholar phi kappa phi honor society golden key international honour society
AUTOMOBILE
owneroperator summary business development expert top sales performer 12 years experience texas california oklahoma markets comfortable new ideas innovative products startup environments equipped excellent negotiation skills market insight business acumen necessary guide struggling newlyformed companies financial success highlights national account management analytical problem solver excellent sales techniques new product delivery adept multitasker topranked sales executive new program promotion implementation consultative sales techniques strong lead development skills accomplishments surpassed sales goals 25 three regions developed highly effective sales training strategies established new companywide policies procedures resulted increased revenue sales increased yearoveryear sales 10 every position held prepared complex financial statements interimannual reports retail service businesses created strategies develop expand existing customer sales resulting 66 increase annual sales experience 062011 current owneroperator company name city state developed new customer base generated new accounts implementing effective networking content marketing strategies managed budget forecasting goal setting performance reporting accounts cold warm called 100 new existing accounts per day planned organized oversaw daily activities multiple production crews 112009 052011 general manager company name city state implemented businessbuilding relationshipbuilding expectations uniquely assigned accounts customers led sales calls team members establish sales customer retention goals hired trained sales staff new store location generated monthly annual sales reports created directed sales team training development programs 102008 102009 vice president sales company name city state accountable companywide sales including overall customer satisfaction created directed sales team training development programs monitored customer preferences determine focus sales efforts determined merchandise price schedules discount rates developed directed strategy launch new product increased membership base 30 122006 102008 vice president sales operations company name city state accountable sales retention including overall customer satisfaction strengthened companys business leading implementation new product line sales strategies delivered performance updates quarterly business reviews planning meetings planned strategic brandbuilding events expand product portfolio identified coordinated participated client relationshipbuilding activities meetings increased sales production 50 reduced attrition rate 8 122003 112006 area manager company name city state defined strategy business plan multiple locations directed strategic initiatives achieve company goals increased profits developing initiating managing payroll profits losses customer service sales multiple locations developed managed annual operating budgets mentored coached trained managers department heads team members identified inefficiencies made recommendations process improvements 102001 122003 general manager company name city state consistently met exceeded department expectations productivity accuracy levels recorded training sessions maintained package rates client guided clients safe exercise taking account individualized physical limitations participated club promotions recruit new members increase club sales attained facility targets including revenue goals member retention rates 011999 022001 surgical technician ii company name city state gathered supplies equipment needed surgical procedure scrubs gowns gloves set sterile table instruments supplies equipment medicationssolutions needed procedure performed appropriate counts surgical team prior operation incision closed draping sterile field passing instruments etc surgeon procedure maintaining highest standard sterile technique procedure member level trauma team orthopedic department head education bachelors degree biology university texas city state minor sports medicine associate applied science surgical technology emergency medicine academy health sciences city state surgical technician certificate emt certificate medical specialist certificate coursework health science nursing health management coursework certifications apex fitness systems california dotfit systems california national academy sports medicine california international physical fitness association florida surgical technologist medical technologist national registry emergency medical technicians emtb texas skills account management accounts payablereceivable budgeting business development client relations cold calling computer proficient creative problem solving customer needs assessment customer satisfaction customer service expense control internal auditing lead development marketing multitask management product development project management reporting sales territory sales experience payroll
FITNESS
staff accountant professional profile gain payroll skills qualifications deltek time expense 81 costpoint 61 adp enterprise hr 50 adp 530 etime 3a ceridian sap equity edge acuity 410 kronos nextgen office suite accounts payable benefits budget contracts documentation general ledger insurance access microsoft office suite enterprise payroll processing personnel policies tax training material workshops yearend relevant experience successfully transitioned company use paper timesheets automated payroll system within six monthsworked human resources develop streamlined way track paid time offsimplified payroll processing procedure increase department productivity 25 experience staff accountant 082014 current company name city state review verify input personnel action forms certified classified substitute positions process times sheets use kronos timekeeping system employees schools assigned responsible annual payroll 18 million dollars process paper time sheets bus shuttle drivers responsible entry direct deposit w4 a4 forms employees working board using nextgen accounting software update supervisor required changes corrections needed complete monthly payroll processing analyze access reports data finalizing monthly payroll identify variances anomalies need corrected prior final processing ensure employees board approved payroll changes calculated prorated based required salary schedule work closely supervisor team members ensure implementation processes standardized executed accordance school board policies payroll administrator 072009 012014 company name city state responsible payroll functions updated payroll records including changes employee tax exemptions direct deposit benefit deductions applicable garnishments provided timesheet training granted access credentials new hires maintained payroll guidelines writing updating policies procedures complied federal state local legal requirements studying existing new legislation maintained professional technical knowledge attending educational workshops reviewing professional publications establishing personal networks participating professional societies independently maintained prepared post payroll tax general ledger entries biweekly monthend close provided weekly written memos management staff concerning time attendance prepared provided requested documents materials annual payroll audit tested accounts payable expenditures annual sox audit maintained employee confidence protects payroll operations keeping information confidential supported organizations mission committed exceeding customer expectations efficiency quality service left position attend family medical situation since resolved payroll specialist 032001 032005 company name city state developed processed confidential payroll documentation approximately 300 employees located throughout southeast region executed payroll budget 45 million payroll processing vendor ensured final disbursement funds employees acted point contact adp etime systems blood services division alabama gulf coast region conducted study resulted improved accuracy timesheet input enhanced actual payroll output streamlined payroll timesheet process yielded greater efficiency managed payroll training department timekeepers monitored daily progress wrote revised payroll technical manual vendor training material deemed user friendly trainees provided biweekly briefing payroll manager labor issues status payroll current projects prepared issued w2s region ensuring accurate employee wage records timely submission tax documents preparation yearendclose left position due layoff within company staff accountant 061999 032001 company name city state processed biweekly semimonthly payroll 180 employees throughout united states analyzed reviewed benefit election documentation ensure proper selections made employees executed garnishment child support orders accordance state laws reconciled payroll bank accounts disbursement funds processed accounts payable checks distributed numerous company vendors prepared journal entries made adjustments general ledger monthend close payroll specialist 091997 061999 company name city state responsible payroll execution nearly 400 employees retail division verified application packets ensure required documentation captured input pertinent information adp system ensured new associates properly registered receive accurate compensation received processed employee job verification requests various businesses creditors payroll accountant 091996 091997 company name city state review confidential contractual offer letters tenured parttime professors determine appropriate compensation packages contracts negotiated professors upon approval financial conditions contract executed tracked labor funding contracts staying within prescribed departmental salary budget responsible committing obligating funds inhouse contracts matching final disbursements coordinated insurance retirement benefits college faculty staff education mba 2010 university phoenix city state bs business adminstration 1992 alabama university business adminstration affiliations american payroll association skills accounting software accounts payable adp 530 adp benefits budgets ceridian contracts documentation edge equity forms funds general ledger insurance kronos microsoft office suitenetworks payroll payroll processing personnel policies processes publications sap 620 taxes training material
ACCOUNTANT
hr representative summary experienced human resources professional working knowledge state federal employment laws regulations dedicated improving employee satisfaction managementemployee relations working conditions commitment communication confidentiality sense urgency looking company share skills knowledge grow hr professional skills onboarding staffing recruiting professional payroll entry accomplishments managed human resources department four months developed monthly employee newsletter experience 112016 current hr representative company name city state designed new communication boards value stream working special projects recruiting maintenance interns training administrative assistant 062013 092016 human resources supervisor staffing coordinator human resource representative company name city state filled 11 maintenance positions ranging mechanic supervisor 3 months shut 100 employee manufacturing plant 3 days found 90 employees employment within company 60 days reopened 30 employee manufacturing plant 30 days facilitated benefit open enrollment 700 employees supervised performance direct reports conducting performance reviews performing supervisory duties coaching training coordinating work assignments recruited hired qualified candidates following eeo ada hiring guidelines exempt nonexempt positions utilizing available resources appropriately coordinated staffing recruitment efforts gaylord lesueur locations provided counseling dispute resolution regarding employee issues workers management consulting supervisors levels management organized conducted meetings employees management personnel regarding various topics including benefits employee relations workplace safety training programs reported weekly staffing information upper management reports audited generated reports monthly quarterly affirmative action worked resource managers supervisors regarding company policies benefits affirmative action reviewed authorized salary changes employees calculating retroactive pay entering changes payroll system ensuring changes made kronos ultipro acted liaison michael foods inc employment agencies experienced kronos system ultipro payroll system ceridian system reviewed employee records completion accuracy included reviewing performance evaluations leave absences absenteeism terminations job descriptions safety issues insurance benefits etc authorized changes employee records necessary developed maintained employee locker assignments including coordinating repairs maintenance department cleaning schedules quality assurance department worked together union chaska plant resolve employee complaints disputes served human resources advisor chaska plant without hr manager 102011 062013 special education assistant company name city state 062011 072011 foodservices director company name city state 082010 052011 quality assurance auditor assembler company name city state 032007 042010 dietary manager company name city state demonstrated excellent customer service skills trained employees food safetyregulations supervised managed 20 employee department longterm care facility maintained deficiency free dietary department 3 years planned special events 300 people communicated effectively medical charts completed mds assessments medicare reimbursement proficiency maintained accurate detailed financial production records 082001 052005 senior team leaderadministrative assistant company name city state supervised student employees including hiring training scheduling created late night restaurant students team leaders called brickhouse grill developed standardized interview questions training manual conducted monthly meetings student employees training food safety education training december 2012 masters art organizational management human resources management ashford university city state organizational management human resources management 40 may 2005 bachelors art wisconsin lutheran college city state 2016 osha 10hr general industry safety health issued 226 july 2016 first aid cpr certified issued 982015 expires 92017 hr law seminar july 2016 payroll law seminar skills ada administrative assistant benefits ceridian charts coaching consulting counseling cpr certified excellent customer service employee relations special events financial first aid food safety hiring human resources hr insurance kronos law longterm care mechanic meetings payroll performance reviews personnel policies quality assurance recruitment repairs safety scheduling staffing supervisor supervisory training programs
HR
flight attendant summary former police detective 22 years experience specialized investigating organized crime money laundering financial fraud bank fraud tax fraud cases well experienced traditional digitalweb based investigations swatfirearmsdrivingdefensive tactics trainer experience highlights financial crimes investigator id theft investigator insurance fraud court testimony skilled interrogator firearmsdriving instructor gps tracking services undercover investigations accomplishments created internet forensic detective position support investigation types pioneered use asset forfeiture fraud investigations seizing 50000 assets one year developed training program increased liquor enforcement 500 implemented gis case tracking system sustained 100 conviction rate assigned fraud cases experience flight attendant 102013 current company name city state took job time write two novels terrorism policemilitary response good bye seattle avenge seattle personal fitness trainer 092011 102013 company name city state designed conducted individualized fitness programs developed implemented access based database programs exercises trainers fraud detective 082005 092011 company name city state pioneered asset forfeiture procedures fraud unit 50000 criminal proceeds equipment converted support investigations created internet forensic detective position increasing detectives ability function modern media specifically offsite foreign server storage data successfully investigated complex financial investigations retail transactions overseas wire transfers 100 convictionconfession rate helped rewrite departments unusual occurrence manual bringing department compliance international standards instructor emergency vehicle driving liquor law enforcement field training officer enforcement officer 122004 082005 company name city state managed enforcement regulatory activities related 300 licensees conducted investigations ranging complex financial investigations hidden owners started program teach liquor law enforcement basic law enforcement academy various agencies increasing effective enforcement throughout region 500 without requiring additional personnel firearms defensive tactics instructor program manager technician 082003 122004 company name city state designed implemented gis based data management system replacing paper system drastically decreased manhour costs per project initiated managed multiple projects within cost share program involving local community members wa dept ecology senior police officer 111994 062002 company name city state served gang emphasis patrol detail swat team field training officer fraud investigator regional representative washington state tactical officers association instructor state level swat basic advanced courses developed class military style tactical planning advanced swat courses member congressman nethercutts law enforcement advisory board helped introduce bill state funding body armor less affluent smaller departments deputy sheriff 061989 111994 company name city state swat team trainer field relief supervisor search rescue team member commanding officer 061985 061989 company name city state commanded 143 man military police organization organized mp detachments based mission requirements commanded detachments deployed commanded largest peacetime pow exercise usmc unit receiving letter commendation us central command established procedure used middle east today participated national level work group low intensity conflicts washington dc helped create oh10 manual subject revolutionized counter terrorism training military police contracting trainers outside usmc education certification linguistic statement analysis technique 2011 lsat institute city state certification preparing digital evidence court 2011 us department justice city certification cell phone investigations 2011 national white collar crime center city select one various certifications 2011 washington state criminal justice training commission city state basic law enforcement academy top graduate academics shooting basic advanced swat drug investigator firearms instructor emergency vehicle driving instructor field training officer instructor development investigation intellectual property crimes emerging trends financial crimes identity theft investigating echecks ach fraud transactions social networking investigative tools techniques certification techniques financial investigation 2010 st petersburg college dea city state certification basic advanced interrogations interviews 2009 john e reid associates inc city state certification basic geographic information systems programming 2006 environmental research systems inc esri city state certification street survival seminar 1993 calibre press city state select one leadership management field courses united states marine corps city state officer basic school top 5 class military police officers course honor graduate top gun combat marksmanship coachs course jungle mountain desert warfare courses amphibious scout swimmers course top graduate first officer complete course bachelor arts criminology university washington city state recipient nrotc scholarship coursework criminal justice criminology sociology secretary navys distinguished graduate marine corps associations distinguished graduate skills investigations financial auditing digital evidence surveillance undercover fraud websites mining social networks cell phone records tenacity interrogation interviewing high case closure rate management program management efficient case management use gis programming proven leadership training field work extremely fit desensitized hardships flexible work schedule firearms instructor defensive tactics instructor driving instructor computer proficient microsoft word excel powerpoint access outlook publisher esri arcview gis sequel vba
FITNESS
hr executive professional summary forwardthinking hr generalist highly effective adapting evolving market plans needs associated company expansion skills new employee orientations compensation benefits termination procedures indepth knowledge hr compliance project management ms office proficient knowledgeable hr systems team building employee recruitment interpersonal skills good communication skill fast learner flexibility work history 112012 092014 hr executive company name – city state developed company personnel policies standard operating procedures employee handbooks developed facilitated newhire orientations conducted employment verifications investigations built comprehensive employee recruiting strategy developed enforced company policy procedures relating phases human resources activity managed aspects leave administration including employee notifications vendor management disability programs health benefits established monitored employee pay scales conducted job analysis job evaluations resulting quality job specifications developed innovative newemployee orientation programs including safety training updated key human resource metrics including turnover terminations using reporting tools hrms database shadowed employees determine accurate description duties skills required position education 2012 mba human resource crescent business school city state emphasis human resources minor systems study professional human resources certificate phr organizational training development seminar 86 gpa 2006 high school computer science lady sivaswami girls higher secondary school city state 71 gpa 2010 computer science engineering lord venkateshwaraa engineering college city state accomplishments organization design development project management compensation management international human resource management managerial behavior effectiveness system analysis design industrial project ashok leyland indian automobile manufacturing company mar12 apr12 2 months developed hr metrics including drill detail option allowing users see people behind numbers integrated trends requiring intervention facilitated internal benchmarking incorporated aspects training development reward system benefits motivation corporate social responsibility safety developing balance score card metric scorecard put use ennore plant since may highly appreciated plants core team ashok leyland indian automobile manufacturing company feb12 mar12 1 month completed project organizational climate ashok leylands corporate office guindy prepared conducted survey corporate office employees environment management effectiveness involvement rewards recognition commitment aspects proposed solutions aspects lacking behind internal benchmarked value experience 1 year 10 months drkamakshi memorial hospital pvt ltd nov12 sep14 working core quality team obtain national accreditation board hospitals healthcare providers nabh certification revamping organizational structure redesigning effective boarding processes tools facilitate integration new employees core team member facilitating feasibility study integrated payroll packageepfesi statutory compliances hospital employees acting training coordinator cum trainer maintaining leave records database employees credentialspersonal records training tracker training calendar etc preparation sops hr manuals join score cardsproposing salary incrementspreparation salary statement arranging conducting interviews initial screening candidates preparing issuing hr offer lettersappointment letters preparing conducting induction programme new onboarding employees proper training upgradation programme employees evaluating effective training programmes preparation kpikras designation attend employees grievances complaints provide guidance necessary internship sap implementation export department studied logistics business process exports business ashok leyland core team member prepared order cash make deliver asis process sap implementation search engines web crawling completed project web crawling faster indexing enhancing speed search engines extra curricular activities completed certified associate project management capm certification course project management institutepmi attended therapeutic communication training conducted nationallevel workshop work life balance staff nonteaching staff crescent business school presented working paper industrial relations coca cola vels university attended conference entrepreneurship management isbr business school active member hrd club responsible arranging quarterly conferences alumni meetings college level event tennikoit acted captain team skills c c english hindi java languages microsoft office sql visual basic 60
HR
teacher executive profile passionate creative leader 5 years experience spearheading special events projects initiatives corporate educational settings strong oral written communication skills english spanish establish maintain key working relationships across audiences effective trainerpresenter programs initiatives administration colleagues students enthusiastic people person ability inspire influence motivate others innovators supporters constant positive change skill highlights professional experience teacher jul 2005 current company name city state current assignment 4th grade bilingual teacher produced academic achievements every year 90100 passing content areas produced 80 exceeding progress mathematics 30 exceeding progress performance reading 20132014 school year serving bilingualspecial education class served foro abierto consultant spanish reading first educational program major role player many school initiatives committees pbis partners education robotics camp pltw vertical alignment teams invited present spokesperson lujan chavez region 19pbis 20122013 border conference presented alongside team every year annual pbis conferences presenter alongside pbis team annual region 19pbis conference helped launch robotics elementary camp served spokesperson parents assembly last day camp responding district media questions launched executed annual talent show since 2008 results positive energetic event celebrates yearlong efforts school kindergarten bilingual teacher aug 2003 may 2005 company name city state responsible selfcontained kindergarten bilingual classroom 20042005 school year responsible team teaching kindergarten bilingual classroom 20032004 school year participated cultural liaison secretary board member pta 20042005 school year sales marketingpr manager mar 1999 sep 2002 company name city state responsible assisting director sales expanding corporate market 2000 promoted corporate sales manager within five months revived relationship border patrol government account produced additional 44000 revenue august 2000 promoted groups sales manager february 2001 develop underproducing noncorporate market analyzed reinvented executed new marketing plan mexican national market resulted 35000 revenue weekend business mexico 2001 met exceeded sales goals 2001 future business 2002 booked 295000 future business 2003 major role player increasing market share 11 previous year moving 5 8 1 8 competitive set increased revpar 107 previous year moving 5 8 3 8 competitive set averaged annual 107 market penetration 2001 launched advertising campaign include direct mail marketing packages website radio spots promote hotel chihuahua el paso performed quarterly visits maintain public relations key players mexican national conventions visitors bureau chihuahua mexico joined viva el paso southwest airlines local radio stations plan deliver annual event marketed el paso destination site within texas arizona education md educational leadership 2015 concordia university city state educational leadership bachelor business marketing el paso 1999 university texas city state usa marketing el paso personal information know marketing experience fused twelve years texas educator prepared position ysleta atrisk success excellent community relations enhance yisds valuable stance el paso skills academic photoshop advertising cancer competitive conferences consultant content creative design creative problem solving client relations direct mail editing government illustrator director marketing plan marketing market materials mathematics microsoft office 2000 word presenter producing progress project management public relations public speaking quick learner radio reading read robotics sales sales manager scripts speak spanish spanish teacher teaching technical writing video web site website additional information additional information know marketing experience fused twelve years texas educator prepared position ysleta atrisk success excellent community relations enhance yisds valuable stance el paso former supervisor
TEACHER
executive director professional summary visionary motivated hospitality leader twentyfive years experience project management financial administration public private sectors possess established track record creating implementing programs long term business strategies aimed company growth passionate providing healthy nutritious options enhancing wellness youth communities core qualifications small business development public relations community outreach private public sectors teaching training public speaking nonprofit administration leadership team building budget administration experience executive director oct 2008 current company name city state set policies consistent mission foundation supervised work flow design delivery foundation initiatives strategic plan built strong diplomatic relationships government agencies officials successfully secured one million dollars grant funds foundation developed training programs restaurants hotels created new revenue streams achieve financial solvency foundation supervise partnership thirtyfive high schools state culinary restaurant management programs owner operator mar 1998 sep 2006 company name city state served president chief operating officer directed daily operations including financial human resources marketing inventory control customer relations generate optimal revenue streams director culinary arts hospitality management division sep 1984 sep 2008 company name city state administered curricular administrative financial aspects division lead program evaluation efforts created strategic plan develop enhance program offerings managed annual budget 750000 provided leadership planning new improved labs staff development optimize student success implemented evaluated programs activities insure advisory committee functions matter consistent accreditation standards participated professional development activities programs required accreditation regulatory agencies coordinated faculty orientation training managed foodservice catering operations college mcintyre hall performing arts center served committee design nw career technical skills center taught numerous courses including advanced culinary restaurant management customer service nutrition developed restaurant management training program swinomish tribal members developed taught hospitality training program dshs work first initiative taught senior level coursework washington state university hotel restaurant administration program education bachelor arts hotel restaurant administration washington state university city state hotel restaurant administration professional affiliations fmp food service management professional national restaurant association cfbe certified food beverage executive american hotel lodging association certified instructor advance food safety serving alcohol responsively nutrition restaurant management national restaurant association certified personal group fitness instructor wits world instructor training school ncsf national council strength fitness accomplishments awarded presidents medal american culinary federation served board directors american culinary federation acf served president american culinary federation accreditation commission served president washington association occupational educators represented postsecondary hospitality education council hotel restaurant institutional education delegation former soviet union czechoslovakia successfully opened operated seafood food restaurant reaching annual sales 1 million 7 net profit served council hotel restaurant institutional education ambassador peoples republic china lecturing tourism hospitality management skagit community foundation board member
ARTS
phd candidate finance summary self driven highly motivated several years experience quantitative research including quantitative modeling econometric analysis statistical analysis model development large data analysis work finance engineering based development application testing quantitative models excellent analyticalcritical thinking problem solving skills strong written oral communication highlights proficient r sas sql c fortran vba advanced modeling skills project management experience critical thinking skills complex problem solving skills superior research skills excellent written oral communication selfmotivated professional experience phd candidate finance 082010 current company name city state conduct research finance specifically asset pricing econometric modeling current work includes 1 tax revenues reduce agency costs increase hospital efficiency empirical evidence washington state conducted using maximum entropy econometrics 2 return distributions garch process sentiment measures 3 market sentiment effects stock returns 4 statespace model investor sentiment 5 herding option pricing models – state space approach visiting instructor finance 092013 082014 company name city state taught mba undergraduate classes investments financial markets institutions bank financial management introduction financial management visiting asst professor finance 082008 062010 company name city state taught mba undergraduate classes financial modeling strategic business problem solving working capital management research assistant professor 012001 022006 company name city state principal investigator projects development mathematical models life prediction nuclear waste containers yucca mountain nuclear waste repository sponsored doe taught classes engineering graduate undergraduate students research scientist 101999 122000 company name city state worked development mathematical models life prediction turbine engines blades us air force fighter jets education phd materials science engineering 6 1999 georgia institute technology georgia tech city state usa b tech metallurgical engineering 6 1992 iit bombay city india phd finance 2015 university connecticut city state usa mba finance 12 2007 gonzaga university city state usa ms ceramic engineering 12 1995 georgia institute technology georgia tech city state usa sample publications 1 namjoshi shantanu mcpherson matthew q friesner dan tax revenues reduce agency costs increase hospital efficiency empirical evidence washington state global business finance review vol 17 issue 2 fall 2012 pp 137160 2 namjoshi k hickman impact morningstar fivestar ratings journal academy finance summer 2010 3 namjoshi shantanu market sentiment effects stock returns 2nd international conference emerging trends finance accounting august 910 2013 sdm institute management development mysore india 4 namjoshi shantanu return distributions garch process sentiment measures 2014 mbaa international conference chicago il march 2014 5 namjoshi shantanu statespace model investor sentiment progress 6 namjoshi shantanu herding option pricing models – state space approach progress 7 ks raja namjoshi misra improved corrosion resistance ni22cr13mo4w alloy surface nanocrystallization materials letters 59 2005 570574 8 mall sa namjoshi wj porter effects microstructure fretting fatigue crack initiation behavior ti6al4v materials science engineering 383 2004 334–340 9 namjoshi mall fretting behavior ti6al4v combined high cycle low cycle fatigue loading international journal fatigue 23 2001 s455s461 10 namjoshi sa thadhani nn modeling reaction synthesis shockdensified titaniumsilicon powder mixture compacts metallurgical materials transactions b vol 31b 2 pp 307316b apr 2000 11 royal te namjoshi sa thadhani nn mechanistic processes influencing shockchemistry powder mixtures tisi tial tib systems metallurgical materials transactions vol 27a 7 pp 17611771 july 1996 accomplishments academic advisor graduated 1 phd student 2005 1 ms student 2004 patents j c lacombe k raja namjoshi misra et al β€œ methods fabrication porous metal templates growth carbon nanotubes utilization thereof ” us 20050276743 a1 k paramguru k raja namjoshi misra β€œ method forming nanoporous surfaces coating bioceramic nanoporous surfaces ” patent application pending may 2004
FINANCE
sales business development executive summary sales management professional 15 years business management roles demonstrates passion building relationships cultivating partnerships growing businesses core qualifications business development project management b2b sales continuous improvement expert staff development training operations management quality auditor customer service management process management operations management professional experience sales business development february 1753 company name city state build client brand image drivie profits generate b2b revenue streams drip emails cold calls successfully target approach various businesses groups educate client services create positive image client brand driving incremental sales profit target geospecific communities businesses schedule appointments staff introduce special promotions provide special incentives leverage unique order management system proper monitoring fulfillment successfully utilize followup campaigns foster relationships generate campaign analysis reporting roi client objective goals salesproject manager february 1753 company name city state directed strategic initiatives exceed contracted business objectives executed end end customer experience management estimating art renderings code ordinance verification order fulfillment production management subcontracting coordinating local installers billing sales projections reporting surpassed revenue goals growing sales incrementally 265k may 600k august brand manager volvo genuine partsdistrict parts manager february 1753 company name city state grew sales c class dealers 13 two us regions year year executed consistency direction volvo brand throughout supply chain identified developed evaluated marketing strategies based knowledge company objectives market trends exceeded departmental sales margin objectives developed availability improvements designed pmr origination tracking kpis improved technical support innovation vehicle modular teams worked nationally parts organization formulate policies procedures profitable efficient customer focused served liaison support field organization product offerings stocking levels technical problems part problems represented volvo brand accomplishments sanctioned national truck shows regional supplier meetings trained 56 dealerships best practices following online sales market penetration business modeling roi outside sales throughout united states canada vas parts manager company name city state positions held report manager 1999 promoted database administrator 2000 promoted business analyst 2001 promoted parts quality supervisor 2002 promoted customer service manager 2004 successfully managed activities 1720 direct reports 247 call center environment interviewed hired trained new quality customer service representatives improved service quality increased sales developing strong knowledge companys products services implemented new ebusiness program cisco voip system routinely prepared evaluated crm reports identify problems areas improvement developed implemented iso copc policies procedures process improvement initiatives improve retention rates increase customer satisfaction effectively communicated team members maintain clearly defined expectations successful lead auditor team brought vpna iso certification developed measured analyzed maintained process control kpis manage business processes using copc six sigma methodologies based business systems model education supply chain management university north carolina city state postbaccalaureate supply chain management coursework bachelor science sport management guilford college city state skills appointment setting art b2b billing business analyst business development business modeling business operations business process expert business systems call center manager coaching cost accounting customer relations customer service expert database administrator ebusiness director estimating innovation inventory control iso team leader logistics managing marketing market meetings 2000 outside sales policies pos process control process improvement production management program implementation project management quality reporting research retail sales scheduling six sigma supervisor supply chain management teacher technical support sales software salesforcecom desktop publishing software photoshop illustrator
BUSINESS-DEVELOPMENT
hr clerk summary translates business vision hr initiatives improve performance profitability growth employee engagement developing improving managing hr strategies benefits compensation employee recruitment development ethics corporate social responsibility diversity safety security business strategy worked continuous improvement programs connection development lean six sigma strategy programs highlights new employee orientation applicant tracking system onboarding payroll management includes timekeeper kronos timekeeping system compensation benefits performance management workers compensation general ledger accounting database management continuous improvement six sigma lean manufacturing business strategy experience 022016 current hr clerk company name city state coordinate oversea recruitment orientation program support hr assigned special projects coordinates support hiring temporary hourly employees 012012 012015 administrative coordinator company name city state coordinates oversees performs wide variety administrative secretarial program support activities serves primary point operational administrative contact internal external constituencies often complex confidential issues participates coordination supervision completion special projects andor events one project included setup service provider contract hr duties included maintenance employee records recruitment employee orientation onboarding 012010 012012 administrative assistantbookkeeper company name city state provides highlevel administrative support human resources accounts payable purchasing departments primary duties includes bookkeeping ar ap general ledger duties related daily maintenance financial period closure well human resources support focusing payroll administration compensation benefits administration responsibilities hr duties included applicant tracking employee records maintenance benefits compensation payroll workers compensation reporting 012000 012010 clerical ii company name city state provides highlevel administrative support conducting research preparing statistical reports handling information requests performing clerical functions preparing correspondence receiving visitors arranging conference calls scheduling meetings provides hr administrative support including administration timekeeping system coordination employee timeoff scheduling maintenance employee information interpretation policy regarding employee timeoff administrator three databases labor skills mrp vacation calendar provides administrative support continuous improvement program safety programs 011983 011999 executive secretary company name city state provides bookkeeping clerical support including monthly invoicing correspondence receiving visitors arranging conference calls scheduling meetings provides support human resource functional areas including tracking workers compensation developing employee handbook maintaining material safety data sheets education 2015 shrm learning system shrm program covers shrm body competency knowledge shrm bock preparing shrmcpshrmscp certification examinations shrm 2015 bachelors degree bsmhrm business management hr management university phoenix city state program provides foundational knowledge human resources generalists explores five key hr functions staffing compensation benefits training development employee relations examined trends useful metrics applicable federal laws legal issues learned apply metrics hr functions shrm essentials hr management shrm 2015 program provides critical knowledge necessary starting hr profession performing hr duties part nonhr job looking effective way boost employee management skills offers critical knowledge necessary help reduce costs avoid potential lawsuits improve ability handle challenging hr issues business management hr management 1985 associates degree business management blue ridge community college city state business management 2006 shrmcp certification shrm professional credentials blue ridge community college accomplishments tyco electronics best practice vacation database mrp calendar used scheduling plant tyco electronics staffing project brain storm employee development engagement ideas use local corporate tyco electronics project team lead updating employee skills database promoted 100 knowledge program increased usage program within division professional affiliations shrm society human resource management shenandoah valley society human resource management local chapter shrm skills accounts payable administrative administrative support ap benefits benefits administration bookkeeping clerical continuous improvement databases employee relations financial functional general ledger human resource human resources hr interpretation invoicing legal employee management meetings mrp payroll purchasing receiving recruitment reporting research safety scheduling secretarial staffing supervision
HR
directorpreschool teacher summary personable education professional driven inspire students achieve personal academic success highlights exceptional written verbal communicator committed cultivating student leadership innovative thinker natural leader positive cheerful active listener accomplishments designed implemented new programs bring families revenue school experience 082008 current directorpreschool teacher company name city state responsibilities include curriculum enrichment continuing education human resources staff development registrar purchase supplies respond inquiries email answering machine person timely manner schedule tours upon request organize registration process determine preregistration date alumni returning students attend job interviews required teacher assistant teacher positions arrange staff substitutes notify bookkeeper staff personal sick substitute days lunch bunch staff meetings distribute staff paychecks develop run annual curriculum planning meeting staff prior new school year responsible staff development encourage motivate staff members reach personal school goals review teachers curriculum plans regular basis conduct staff observations conjunction hollis preschool board familiar nh child care licensing operating standards ensure school meets requirements ensure facility maintains safety standards children present oversee help mentor kindergarten club teachers aspects position requirements maintain positive attitude act team player supporting new ideas teaching practices contributing collaborative environment hollis preschool teach classes accordance curriculum established work closely curriculum committee write student evaluations parent conferences plan organize field trips 092006 062008 lead teacher company name city state responsible planning preparing implementing aspects students educational goals objectives according iep wrote progress reports maintained documentation participated team meeting process working alongside therapists instructional aides part collaborative team 061999 082006 kindergarten teacher company name city state many people say every day make difference lives many students differences shape adults kids become reflection career kindergarten teacher giving students first experience school enjoy kindergarten feel successful good progress next grade levels helped children develop selfconfidence develop social skills learn problem solving skills help children feel safe friendly nurturing environment assisted students love learning build spirit cooperation classroom developed social emotional creative physical cognitive needs individual student provided child opportunity socialize learn important skills respect good citizenship trustworthiness helped build selfesteem stress every child valuable capable person develop unique personalized curriculum extensive daily interaction faculty staff parents students 011999 041999 mental health counselor company name city state processed extensive evaluation patients individual needs conducted individual group counseling patients experiencing personal social behavioral family problems led ingroup discussions planned led workshops educational topics ie drug alcohol prevention anger management family concerns dispute resolution behaviormotivation concerns provided encouragement personally professionally followed statemandated reporting referral procedures patients contemplating suicide participated regularly family conferences consulted family schools hospital administrators regarding patient progress familiarized self nh state laws regulations education may 1999 bachelor arts psychology child welfare university west florida city state psychology child welfare skills bookkeeper child care conferences counseling documentation educator email human resources internet navigation meetings mentor microsoft office products next organizational evaluation patients problem solving skills progress reporting safety staff development teacher teaching team player time management unique workshops
TEACHER
rachael lobdell summary compassionate senior outreach advocate 13 years experience working public private agencies upgrade health dignity within vulnerable populations creativeand adaptable leader dedicated whatever necessary meet client needs including customizing established programs selfmotivated deeply engaged client supporter communities skills confidential data protection data entry scheduling clients evaluations managed long term care intake submission medicaid applications clients intake submission pool trust long term care clients excellent communication skills excellent typing skills catering party planning activity planning 20 years experience working seniors disabled advocating needs client interaction reliable trustworthy patient interviewing skills telephone etiquette application assessment friendly positive attitude decisionmaking team management recordkeeping data input program understanding advisement data management online research data collection experience company name city state healthcare senior outreach specialist 042014 current traveled throughout service area educate community met people interested receiving services represented agency wide range professional constituencies counseled prospective applicants admissions process opportunities explaining documentation timeframes promoted integration services clients including behavioral health care long term services enhance continuity care assisted customers phone including scheduling appointments treatments explained eligibility details affordability options patients kindness respect analyzed information interviews educational medical records consultation professionals diagnostic evaluations assess clients abilities needs eligibility services conversed people different cultures daily providing high level respect patience interaction processed benefits applications including documents food stamps medical assistance conducted interviews applicants explaining benefits process programs available collected necessary data complete submit medicaid applications pool trust recognized management providing exceptional customer service analyzed accuracy completeness patient documents insurance claims medical bills legal paperwork helped patients understand care coverage payment responsibilities rights provided knowledgeable compassionate service response types patient questions concerns gathered analyzed patient information determine special program eligibility demonstrated leadership making improvements work processes helping train others performed site evaluations customer surveys team audits kept team track assigning supervising activities giving constructive feedback helped clients stay happy healthy providing mental emotional support improved patient outlook daily living compassionate care organized games activities engage clients offer mental stimulation company name city state administrator 082008 042014 developed implemented policies procedures licensed home care agency audited patient charts hired employees met physicians state workers quarterly basis qa meetings organized activities reward employees motivate performance improvements facilitated communication departments management customers resolve issues achieve performance targets handled billing payroll clients employees scheduled home health aides patients established successful program creating master schedules overseeing staff professional development grew revenue developing key programs focused promoting business medicaid billing medicaid exemption code experience meeting clients families identify needs goals assisted development regulatory compliance systems planned coordinated controlled daily operations sales financial management human resources maintained work safety followed established operating procedures practices education training high school diploma 061985 northville high city college degree business administration fmcc city
HEALTHCARE
manager information technology project management office professional summary highly motivated driven manager project management office pmo currently seeking potential opportunities continue help organizations realize reap benefits formal pmo methodology passionate pmo engagement health care watched 17 years lacking industry take hold prove value worth pleasure benefit watching three organizations grow blossom teams training growth development methodology fits culture organization education certification ba foreign languages literatures 1997 vpi su virginia tech city state foreign languages literatures degree spanish concentration management science decision support systems note known business information technology certification project management certification 2004 guilford technical comm college city state project management advanced certificate pmp certification project management professional 2012 project management institute city state certification complete renewed 2015 skill highlights highly professional polished pmo manager portfolio manager corporate system implementations portfolio manager infrastructure project management new renovation construction related efforts excellent communication skills upper echelons leadership team building currently managing large team senior intermediate project managers pmo trained business analysts passion pmo shines work strive help others achieve pride profession excellent skills conflict resolution tense stakeholder meetings high standards personal excellence integrity job welldone equally high standards high performing project management team skilled clinical portfolio management assisted division pmo determine best fit pm team corporate clinical background advocate project management training skill building soft skills pm skills equally crucial high performing team professional experience manager information technology project management office 062008 current company name city state primary role manage portfolio pmo projects related corporate services manage portfolio infrastructure related projects corporate services project portfolio includes systems lawson peoplesoft api centralized warehouse infor lawson tools nonclinical related applications infrastructure project portfolio includes services related wired wireless networking intrafacility connectivity onboarding acquisition health care organizations managing two teams project managers specialty field skills work application technical infrastructure projects monthly governance report portfolio executive committee ensure priority alignment strategic goals still accurate influx projects pipeline help pmo trainer professional development skill building quarterly determine soft skills needed either pmo team encourage training leadership skills within team members continue growth improvement professionally team members unique goals encourage require pmp senior level role project managers monthly resource manager meeting report information technology management resource gaps conflicts projects within clinical portfolio work closely epic project management office share resources wherever possible particularly related technical dress rehearsal preparation facilities prior go live project manager application systems analyst iii 062004 062008 company name city state primary role project manager multiple new information technology systems per year ranging 500k 4m budgets lead team cio support encourage application analyst roles attend participate project management methodology training beginnings pmo health care high point regional responsible upgrades ongoing software updates multiple api software tools hrpayroll security scheduling timekeeping systems lead team 60 members crossing clinical corporate areas implement enterprise staff scheduling solution project manager radiology information system complete dictation replacement project project manager hr recruiting system halogen worked hris team vendor team negotiate aspects implementation upgraded enterprisewide timekeeping system including time clocks api going clientserver webbased application included coordination aspects implementation vendor training end users systems analyst ii product manager vantive peoplesoft tool 052001 062004 company name city state support peoplesofts vantive application nationwide call center environments brought 3 new call centers vantive system maintained support existing three call centers performed 2 full system upgrades managed budget aspects project surrounding upgrade support maintained software making changes requested vbvba code resolve differences upgrade maintained net web version vantive application external clients submit cases worked closely call center managers supervisors well director nationwide call center ensure functionality needs call center met systems analyst ii project manager 042000 052001 company name city state project management patient accounting clinical upgrades support existing modules maintenance mumps database unix idx hospital software package oversee related projects finance patient accounting departments supporting applications issues upgrades financial departments help implement new software unify database structure medstat software contract management finance dept assisting systemwide upgrade corporate idx software required testing documentation methodology required project manager intermediate software analyst ii 121998 042000 company name city state primary financial analyst mckesson hboc star financials backup mckesson hboc clinical system helped team perform upgrade new gui based platform star financials began studies project management healthcare environment attended seminars beginning methodology pmo development implemented known infancy stages todays emr document based scanning medical records financial records managed project aspects around installation imnet electronic medical record software ms sql 70 based database systems analyst programmer 051998 121998 company name city state programmed sql hboc clinical financial systems developed various hospital reports financial departments project manager imnet electronic medical records software learned mssql support system help implement medical records charting needs electronic signoff physician skills manage departmental budget aspects salaries training etc manage assist creation portfolio governance information technology systems budget manage assist creation infrastructure budget required projects requiring infrastructure construction upgrades work hand hand chief technology officer vp application support provide csuite leadership relevant information needed approve annual portfolio information technology
INFORMATION-TECHNOLOGY
conservation technicianmaintenance summary build career local community improve skills biological science field skills microsoft word documents excel spreadsheets power point presentations experienced arc10 geographic information systems experience 032017 102017 conservation technicianmaintenance company name city state worked previously retail environments tend fast paced high energy work requiring close attention detail able lift heavy loads standing long periods time responding customers friendly positive attitudes previously employed position head cashier home depot 2559 located frederick maryland primary responsibilities ensure customer needs met checkout returns special service department prodesk registers train coach new existing cashiers also responsible creating editing schedule accommodate needs sales flow acquired multitasking customer service management skills previous employment opportunity directly applicable conservation technician responsible openings closing procedures park regular upkeep park buildings structures roadways picnic camping areas primary goals position position requires array knowledgeable skills areas carpentry plumbing masonry heavy equipment operation general mechanic 052016 102016 conservation technicianmaintenance company name city state conversation technician responsible opening closing procedures park regular upkeep park buildings structures assisting staff summer programspark visitor events goal position position requires technician exposed severe weather conditions operate heavy equipment operate state vehicle knowledgeable areas plumbing electrical handpower tools wood cutting requires employee regularly maintainservice equipment 052015 102015 field technician larvicider company name city state technician records site survey assessment performs quality checks biological control agents applications technician collects records processes data pertaining environment pesticide concentration including targeted nontargeted species indigenous treatment area technician responsible use state department motor vehicle safe manner public roadways within state times education training may 2014 bachelor science shepherd university city state completed summer capstone research project totaling 400 hours logged work team building outdoor education programs claude e kitchens fairview outdoor school blairs valley wildlife management areawestern maryland department natural resources field office located clear spring maryland 2000 11400 robinwood drive hagerstown md 21742 hagerstown community college associate science interests strong work ethic positive attitude recipient retail monthly recognition numerous times eagle scout award highest honor boy scouts america excellent youth young adult leadershipguide experience frequently performs community volunteer work american red cross chesapeake bay foundation skills attention detail carpentry cashier closing coach customer service editing equipment operation fast information systems team building management skills masonry mechanic excel spreadsheets office power point microsoft word multitasking natural resources plumbing power tools presentations processes quality research retail sales technician additional information strong work ethic positive attitude recipient retail monthly recognition numerous times eagle scout award highest honor boy scouts america excellent youth young adult leadershipguide experience frequently performs community volunteer work american red cross chesapeake bay foundation
AGRICULTURE
general manager executive summary secure position respected business benefit organizational leadership skills work accuracy efficiency friendliness order promote customer loyalty developing enthused goal oriented environment entire professional team core qualifications operations management staff development inventory control change management food cost analysis expert strong customer relationship builder ability handle fastpaced environment customeroriented strong leader proven sales record employee recruitment expertise hiring training cash handling food production quality knowledge performance tracking evaluation pl management professional experience general manager april 2015 current company name city state accomplished restaurant human resource objectives recruiting selecting orienting training assigning scheduling coaching counseling disciplining management staff communicating job expectations planning monitoring appraising reviewing job contributions planning reviewing compensation actions enforcing policies procedures extreme focus safe secure healthy facility environment establishing following enforcing sanitation standards procedures complying health legal regulations maintaining security systems maintained patron satisfaction monitoring evaluating auditing food beverage service offerings initiating improvements building relationships patrons controlled purchases inventory negotiating prices contracts developing preferred supplier lists reviewing evaluating usage reports analyzing variances taking corrective actions new york city food handler certified national servsafe food safety manager certified administrative secretary assistant fundraising coordinator january 2013 april 2015 company name city state worked program director creating intensive learning workshops graphic design department producing print materials apparel flyers posters coordinated contracted professional choreographers organized transportation hospitality forwarded information receiving distributing communications collecting mailing correspondence copying information maintained supplies checking stock determine inventory level anticipating requirements placing expediting orders verifying receipts stocking items delivering supplies work stations assisted writing contributing publications accompanied artsrelated events activities marketed performances events social media direct mail advertising use website producing posters publicity promotional material attracting media coverage created documents microsoft word excel powerpoint organizational advertising data input purposes assistant manager september 2007 april 2015 company name city state responsible managing daily operations fast paced high volume thai restaurant including selection development performance management employees conducted weekly inventory ordering food beverage supplies optimize profits stay within budget ensure guest satisfaction coordinated designed menus catering events 25 150 persons weddings memorials anniversaries birthdays variety life events nonprofit community benefits head waiter expectations display ingenuity extremely high attention detail maintain high profile service uphold establish regular customer base well passionate ensure excellent quality superb service delivered customers created weekly specials head chef focused inseason product local farmers markets community california food handlers card servsafe food safety manager certified education class 2016 fordham university city state bachelor arts organizational leadership organizational leadership skills advertising arts attention detail auditing benefits budget coaching contracts copying counseling direct mail fast focus food safety graphic design human resource inventory legal director mailing managing materials excel powerpoint microsoft word negotiating organizational performance management policies posters producing profit promotional material publications publicity quality receiving recruiting scheduling thai transportation website workshops
ARTS
hr partner summary experienced human resources business partner expertise partnering line business leaders provide guidance human capital strategies include limited employee relations talent management compensation etc order meet business goals objectives highlights project management matrix management experience talent management expertise employee relations expertise performance management strategies compensation experience employment law knowledge manager coaching training presentationfacilitation experience accomplishments lead project teams address human capital strategies ie performance management rewards recognition etc resulted manager tools resources developed facilitated change management training frontline managers line business developed trained implemented common attendance guidelines line business executed new guidelines experience hr partner june 2007 current company name city state provide strategic human resources guidance oversight wide range activities support assigned line business hierarchical matrix management environment collaborate senior leadership teams influence organizational design management practices work environment changes lead project teams endtoend strategy human capital initiatives ie retention rewards recognition performance management etc problemsolve midcomplex issues arise levels management across business groups coach develop less experienced staff broad human resources issues monitor resolution progress coach develop managers levels performance management employees provide expertise facilitating resolution complex issues interpretation policies partner levels management hierarchical matrix management environment build leadership competencies order build benchstrength talent management discussions partner engage key stakeholders wells fargowachovia bank integration efforts develop business cases senior leadership ie lob hr etc approval implement restructure one business unit may result displacements partner lob project team develop execute plans communications support activities lead crossfunctional crossbusiness unitdivision teams assigned implement workforce initiatives well develop programs process improvements associated human capital business initiatives create facilitate virtual presentations employees managers across several states four different time zones areas policy interpretation recruiting compensation tools leaves absence etc provide consultation senior management complex issues actions partner human resources partners coes ie employee relations compensation eac leave management needed advise managers compensation issues review job descriptions make salary recommendations needed associate people svcs officer november 2001 may 2007 company name city state provide strategic human resources guidance oversight wide range activities support assigned line business coach develop managers levels performance management employees provide expertise facilitating resolution complex issues interpretation policies create facilitate virtual presentations employees managers across several states four different time zones areas policy interpretation recruiting compensation tools leaves absence etc provide consultation senior management complex issues actions partner human resources partners coes ie employee relations compensation eac leave management needed advise managers compensation issues review job descriptions make salary recommendations needed provide interpretation application enforcement hr related policies procedures laws including limited fmla ada 1990 title vii civil rights act 1964 adea 1967 conduct interviews counseling sessions employees management including performance counseling career counseling supervisory coaching separations voluntary involuntary conduct investigations related harassment discrimination etc determine appropriate action warranted facilitate dialogue sessions needed help employeesmanagers resolve issues appeal texas workforce commissions claims appropriate human resource consultant march 2001 november 2001 company name city state coach develop managers levels performance management employees provide expertise facilitating resolution issues interpretation policies facilitate virtual presentations employees managers areas policy interpretation recruiting compensation tools leaves absence etc provide consultation front line management issues actions advise managers compensation issues review job descriptions make salary recommendations needed provide interpretation application enforcement hr related policies procedures laws including limited fmla ada 1990 title vii civil rights act 1964 adea 1967 conduct interviews counseling sessions employees management including performance counseling career counseling supervisory coaching separations voluntary involuntary conduct investigations related harassment discrimination etc determine appropriate action warranted human resources consultant september 1999 may 2001 company name city state coach develop managers levels performance management employees provide expertise facilitating resolution issues interpretation policies facilitate virtual presentations employees managers areas policy interpretation recruiting compensation tools leaves absence etc provide consultation front line management issues actions advise managers compensation issues review job descriptions make salary recommendations needed provide interpretation application enforcement hr related policies procedures laws including limited fmla ada 1990 title vii civil rights act 1964 adea 1967 conduct interviews counseling sessions employees management including performance counseling career counseling supervisory coaching separations voluntary involuntary conduct investigations related harassment discrimination etc determine appropriate action warranted human resources consultant august 1990 september 1999 company name city state roles started transactional grew list coach develop managers levels performance management employees provide expertise facilitating resolution issues interpretation policies facilitate virtual presentations employees managers areas policy interpretation recruiting compensation tools leaves absence etc provide consultation front line management issues actions advise managers compensation issues review job descriptions make salary recommendations needed provide interpretation application enforcement hr related policies procedures laws including limited fmla ada 1990 title vii civil rights act 1964 adea 1967 conduct interviews counseling sessions employees management including performance counseling career counseling supervisory coaching separations voluntary involuntary conduct investigations related harassment discrimination etc determine appropriate action warranted education masters arts counseling may 2004 webster university city state usa counseling bachelor science psychology december 2001 university houston city state usa gpa deans list psychology deans list skills title vii ada mid senior level coachingconsultation employee relations partner senior management function management hr policy interpretation presentationfacilitation collaborationpartnering skills relationship building skills additional information special awards 2005 usaas volunteer year 2006 presidents council service civic participation award professional affiliations wells fargo latino team member network hr liaisonmember san antonio human resources management association south texas childrens bereavement center group facilitator cyo sports team mom
HR
teacher summary committed highly dedicated professional fifteen years extensive experience teaching counseling mentoring people diverse backgrounds experienced planning implementing intervention planspossessing excellent diagnostic behavioral intervention behavioral monitoring skills highlights school writing department chair current 5th grade level chair current 10 years experience within single traditional urban public schools educational arena comprehensive understanding strategic teaching georgia milestone constructive responses flexible adaptive experienced differentiated instruction calm pressure critical thinker excellent speaker presenter accomplishments increased traditional within eip setting improve test scores leading average 85 meeting exceeding english language arts 20142015 crct exam led 20142015 eip homeroom 100 meet exceed passing rate crct reading improved 5th grade writing test scores hutchinson elementary resulting 95 passing percentage georgia writing test 20132014 designed conducted school wide workshops common core standards potential impact upon georgia education created presented parenting workshops various topics including parent participation motivating unmotivated students developed community based male mentoring programs including project long squad experience teacher january 2011 current company name city state instructed sixty 5th grade students areas reading language arts created supervised implementation school wide writing plan 2014 2015 designed implemented creative unit lesson plans aligned national common core standards analyzed utilized student data results prepare modify instruction assessments incorporated technology using promethean study island software enhance student learning achievement conducted school wide workshops common core standards potential impact upon georgia education teacher january 2008 january 2010 company name city state instructed schools single gender male 4th grade class subject areas analyzed utilized student data results drive instruction achieve optimum student performance developed creative classroom management system including mrcs bucks points creating environment conducive teamwork leading significant decrease student office behavioral referrals created implemented character education curriculum within daily instructional best practices expanded range learning use whole class individual cooperative educational instructional techniques teacher january 2007 january 2008 company name city state designed instructed single gender male 4th grade class mathematics reading integrated differentiated teaching styles effectively address different learning modalities implemented technology classes subject areas using promethean board instructional software implemented behavior modifications incorporation character education inclusion motivator improving student conduct participation academic achievement academy director january 2005 january 2007 company name city state supervised teacher evaluations lead weekly administrative meeting academy teachers managed student suspensions behavior incidents created master schedules align single gender instruction shared representative responsibilities committee meetings prepared curriculum discipline substitute student handbooks coordinated administrative duties media guests duty roster buses teacher january 2001 january 2005 company name city state challenged five male single gender 8th grade students develop mastery content implementation ofreallife relevancy creative instructional techniques implemented direct balanced literacy program utilizing whole language approach reading social studies accordance state district standards corporate trainer january 1998 january 2001 company name city state formed presented specialized training curriculum new hire orientation classes cultural diversity seminars guided classrooms elearning virtual seminar training sessions domestic international audiences teams teacher january 1996 january 1998 company name city state instructed eighth grade students science technology created think first michigan meap review course leading increase 20 passing scores developed pops father figure mentoring program resulting 40 increase parental participation volunteer activities 19971998 school year education master education reading literacy development 2007 marygrove college city state bachelor science social science 1996 tennessee state university city state city georgia teaching certifications p5 reading 48 social science 48 english language arts 48 publications moderatorwigo radio 1570 mentoring young boys community effort 2009 atlanta georgia moderatormarygrove college graduate school education building relationships african american male teachers black boys detroit michigan 2007 presentermichigan association public school academies real talk media influence african american boys detroit michigan 2006 skills team player effective collaborator provenleader specialist building relationships students parents dedicated hard working
TEACHER
assistant banking center manager accomplishments outstanding bank manager experience company name january 2011 october 2014 assistant banking center manager oversaw team five bankers executed sales activities established achieved sales goals effective sales management techniques recruited trained mentored staff client profiling conducting sales meetings closing deals exceeded goals expectations conducted skills assessment performance management development feedback coaching employees sales force utilized consultative sales approach define customer goals develop solutions cultivated strong relationships customers managed daytoday branch operations including problem resolution customer service sales overseeing banking center team responsible maintaining compliance operation issues audits branch specific applicable federal state local laws regulations well comerica policies procedures ensured reconcilements balanced items resolved timely basis proof corrections nsf return items reg reg cc large item review teller balancing monitoring correction oversaw servicing customer accounts ensured changes handled timely manner including research requests andor additional information requested researched wrote reviewed operating procedures keep branches deposit operations uptodate policies procedures assigned additional branches oversee overall operational performance train managers employees set standards perform procedural activities per comerica standards assisted regional operations manager support special projects including currency reporting company wide process procedure manual new assistant managers employees provided training education staff members regarding fraud operational risk robbery privacyinformation protection cash control negotiable items operational tasks sourced fund business loans mortgage products developed team members lending knowledge various products solutions company name march 2008 march 2010 wells fargo company licensed financial specialist top sales producer december 2009 top small business accounts opened may 2009 exceeded monthly production goals 1000000 demand deposits 100000 investment referrals 150000 credit lines opened maintained demand deposit time accounts sold insurance products fixed annuities initiated structured closed mortgage loans business lines credit referred customers brokerage services crossfunctional opportunities initiated team efforts staff achieve sales goals operational excellence issues sales meetings andor assisting customers company name november 2006 september 2007 accredited home lenders field account executive solicited brokers acquire subprime loan packages funding establish wholesale mortgage market share company surpassed market share objectives loan volumes 6000000 per month exceeding company profit goals account executives company name july 2000 october 2006 senior loan officer windsor capital individual top producer month july 2005 windsor capital platinum club 2004 2005 gold club 8 xs 2003 2005 silver club 8xs 2003 2005 windsor capital branch top producer 2003 2004 2005 hired managed trained new loan officers mortgage production sales funded 100000000 mortgage loans single multifamily properties partnered title companies real estate agents contractors escrow officers solicit new clients generate mortgage loans education university michigan college engineering bs electrical computer engineering education licenses university michigan college engineering bs electrical computer engineering university california 2015 certificate project management city state us university california irvine certificate project management 2015 microsoft project excel word proficient certifications wachovia bank na wells fargo company licensed financial specialist march 2008march 2010 university california irvine certificate project management professional affiliations windsor capital individual top producer month windsor capital platinum club 2005 gold club 8 xs 2003 2005 silver club 8xs 2003 2005 windsor capital branch top producer 2003 2005 presentations product presentations skills loans mortgage sales sales mortgage loans clients escrow multifamily real estate sales goals sales meetings accounts sales audits basis cash closing coaching consultative sales customer accounts customer service effective sales lending operations operations manager performance management problem resolution receptionist reconcilements retail sales sales activities sales force sales management securities solutions training annuities brokerage credit top sales account executive field account market share subprime excel microsoft project project management word
BANKING
office administrator professional profile skilled highly organized professional leveraging operational interpersonal abilities developed education experience excel administrative operations operational support track record contributing effectively productive operations supporting goals assisting management daily functions event planning marketing efforts strong organizational skills eye detail able accurately manage records files well proofreading documents communication strengths proven ability develop positive relationships customers team members able provide customer service phone person clearly presenting information answering questions well promptly resolving issues consistent success collaborating team members daily operations special projects computer proficiencies microsoft office word excel access powerpoint web expression constant contact internet research applications current education technology management computer skills certificates adept spreadsheet database presentation development key strengths demonstrated commitment high performance exceeding expectations well identifying recommending potential improvements able quickly learn excel new responsibilities well adapting skills changing needs proven success fastpaced deadlinedriven environments multitasking manage competing priorities qualifications fundamentals office administration supervision resultsoriented quick learner microsoft office selfdirected strong problem solver professional mature dedicated team player relevant experience promoted office administrator ii 24 months employment successfully planned executed corporate meetings lunches special events groups 20 employees received merit raise strong attention detail exemplary customer service teamplayer attitude experience office administrator 012011 012014 company name city state support senior managers staff administrative procedures answer phones transfer calls facilitating communication customers contractors warehouse clerks pickup delivery managers assist resolving issues including incorrectly delivered packages incorrect addresses collaborate customer service successfully address problems ensure customer satisfaction maintain documentation including invoices facility work orders purchase orders personnel records well processing electronic payroll entries submit terminal invoices senior manager corporate office prepare reports graphs presentations distribute incoming mail documents office stamp meter outgoing mail well coordinating express shipping customer cod checks coordinate vendors facility equipment maintenance organize interviews potential employees effectively multitasked manage timesensitive priorities highvolume environment strategically managed warehouse supply ordering terminal maintain within 10000 student 012010 022011 company name city state develop skill key office technology applications including spreadsheet database presentation development well web design research company information prepare reports presentations collaborate group projects conducted extensive research company history products services presenting results class collaborated successfully team members brand analysis project public relations intern 082009 052010 company name city state supported chamber president office staff managed front desk reception communicating customers phone person provide information welcome center local hotels transportation activities assisted planning events coordinating marketing operations filed organized operational documents customer correspondence maintained updated client directory proofread email communications assisted organizing auction event raising 25000 dollars consistently evaluated office operations recommend potential improvements created volunteer application form production team member 011996 012007 company name city state directed assembly automobile seat components well testing inspecting seats ensured compliance operational description maintain safety collaborated team members ensure efficient manufacturing process trained new employees answered questions successfully completed tasks ahead schedule maintaining quality highpressure environment consistently demonstrated willingness adapt new operational tasks assist team members continued education bachelor science technology management eastern michigan university city state technology management administrative information management 2010 henry ford community college city state office administration coursework coursework administrative technology skills administrative client customer satisfaction customer service database delivery email equipment maintenance graphs inspecting manufacturing process marketing mail office office administration office skills organizing payroll personnel pick presentation development presenting presentations quality express reception maintain documentation research safety shipping spreadsheet supervision phone answer phones transportation web design
PUBLIC-RELATIONS
hr generalist professional summary 9 years experience human resources benefit administration employees relations recruitment onboarding training development payroll administration 11 years experience customer relations 18 years experience retail management 9 years experience developed workplace policies procedures well implementation training policies procedures developed training programs variety different topics recruitment onboarding sexual harassment demonstrated skills solving problems leading teams managing staff proficient payroll administration policies procedures able analyze interpret implement relevant laws regulations strong work ethic ability forge working relationships foster level trust among employees maintaining neutrality confidentiality within workplace able manage office workload prepare correspondence maintain records coordinate events excellent interpersonal verbal communication skills able lead change build trust core qualifications benefits administration 10 years employee relations 10 years human resources 9 years payroll 9 years training development 10 years recruitment 5 years links intermediate knowledge microsoft office programs word outlook excel powerpoint prezi tableau knowledge various different payroll programs core core advanced paychoice paychoice online encore encore online adi time ultipro systems utilized hire centric onboarding hire centric autobene taleo successfactors experience 112015 current hr generalist company name city state provides human resources support various locations produces new hire termination packages processes new hires terminations employee changes hris manages plant human resources personnel union nonunion environments us canada mexico relating payroll benefits employee issues acts liaison plant human resources personnel benefit vendors employee benefit issues responsible processing employee short term disability fmla workers comp claims includes processing weekly reports plants assisting employeesplants filing process monitoring claims monitoring employee benefits leave processing longterm claims responsible recruiting process new hires responsible job adspostings candidate selection interviewing processing job offers new hires enters data hris new hires terminations benefits employee changes onto benefit vendor systems needed backup assist processing various biweekly payrolls provide guidance regarding payroll issues maintains annual random drug screening program performs background checks mvrs applicable personnel administers employee recognition programs prepares monthly andor quarterly headcount turnover reports responsible annual open enrollment process responsible invoicing hr related vendors performs human resource generalist duties projects directed management 092014 062015 hr generalist company name city state provide daytoday human resources support approximately 150 employees massachusetts 15 remotely various states 6 canada answer employee questions regarding benefits workplace issues coordinate full cycle recruiting process including responds employment inquires coordinates postings advertising positions screens resumes conducts phone screens schedules coordinates interviews checks references makes offers assists onboarding new employees run weekly semimonthly payrolls design conduct company training programs including hr related systems leadership development manager training monitors reports effectiveness employees orientation period career development administer track leave programs company including fmla std ltd help develop administer company personnel policies work management variety issues concerning employee separations disciplinary actions organizational transactions administer employee benefit programs manage annual open enrollment process prepare annual affirmative action plan ensure compliance ofccp federal contractor obligations 032012 092014 client care payroll specialist company name city state provide range customer services client staff support payroll reporting respond client requests provide information pertaining hr policies procedures additional products services taxation payroll inquiries resolve conflicts problems promptly courteously tact respect provide guidance time leave record maintenance applying relevant rules regulations instructions support report preparation audits training information distribution key member employee engagement committee creates executes various events keep employee morale creator writer distributor office monthly newsletter good understanding welfare plan provisions erisa cobra fmla ada section 125 workers compensation plans clients utilizing benefits packages provided benefit administration also provided benefit training annual basis 072011 032012 office manager marketing assistant customer relations administrator company name city state assisted development marketing materials product brochures website information startup company handled incoming inquiries orders via customer service division created customer service surveys tracking system managed budgeting marketing operations customer service departments also managed invoicing accounts receivable accounts payable developed tracking system credits debits within individual departmental budgets answered incoming calls company assisted direction visit preparation guests oversaw day day activities office ordered office supplies well tracking inventory 032008 072011 customer support representative company name city state performed wide range administrative support duties support efficient call center operations head departmental activity committee 082004 102007 senior payroll support specialist company name city state developed administered payroll trainings various topics fringe benefits year end help assisted training development new employees created filed amended tax returns maintained client confidentiality assisted clients maintaining personnel records trained employees clientele depth rules regulations payroll administration built customer rapport trust professional courteous communications became first line contact employees clientele payroll questions andor problems managed client list 300 clients training become senior payroll specialist good understanding welfare plan provisions erisa cobra fmla ada section 125 workers compensation plans clients utilizing benefits packages provided benefit administration also provided benefit training annual basis education may 2015 masters science human resources management new england college business finance human resources management june 2012 bachelors business administration new england college business finance business administration skills accounts payable accounts receivable ada administrative support ads advertising backup benefits benefits administration brochures budgeting budgets bi call center com clientele client clients customer services customer service direction employee relations filing hris http human resource human resources hr inventory invoicing leadership skills leadership development marketing marketing materials excel microsoft office programs office outlook powerpoint word monitors newsletter organizational payroll personnel policies processes rapport recruiting recruitment reporting supervisory surveys tableau tax returns phone training programs website writer additional information authorized work us employer
HR
senior hr manager professional summary resultsdriven businessoriented professional strong experience business operations fullcycle human resources administrative management strong business acumen ability execute wide range business management administrative practical strategies result streamlined operations increased production workforce optimization employee retention top rated proven performer easily moves vision strategy implementation organizational focus ability manage multiple tasks simultaneously fastpaced environments demanding strong critical thinking creative interpersonal time management skills human resources process project management team training development staff recruiting retention organizational optimization benefits payroll administration policy procedure development administrative management skills work history senior hr manager 122006 current company name – city state aegis treatment centers llc operates one largest networks narcotic treatment programs ntps also known opiate treatment programs otps nation manage aspects daily operations human resources multi location organization supervisory scope staff 6 employee relationsemployee retention oversight aspects staff performance performance evaluations progressive discipline mediation staff disputes grievance procedures accordance state federal laws well company policies ensure proper staffing ratios contingent patient census companywide management coaching staff training development policy development full cycle recruiting new hire orientation unemployment workers compensation disability claims administration track analyze annual workforce turnover rates prepare reports recommend procedures reduce employee absenteeism turnover developed implemented personnel payroll filing system complies current employment practices salary administration process promotions transfers terminations companywide knowledge federal state employment laws ensures strict compliance federal state employment regulations benefitsopen enrollment administration prepares financial statements reconciled bank statements manage cash flow establishes monthlyyearly budgets file statefederal taxes coordinated cpa yearend tax completion payroll oversight time attendance biweekly payroll quarterly goalsbonuses accurately process payroll departments via adp software distributed checks branch processed wage assignments including child support orders statefederal tax levies garnishments system implementationconversion maintains hris system coordinated employee relation activities special events meetings company luncheons holiday parties etc researched updated implemented maintained company health benefits program including 401k administration completed disability insurance claim forms unemployment verification forms home loan verification wages employment forms workers compensation wage statement forms verification employment history medical insurance information courts levy officer district attorneys office etc participated corporate safety activities serve safety committee initiated participated hazard assessments increase safety awareness among staff completed tracked compliance activities including fmla eeo edd dol loa osha cobra reporting excellent written oral communication interpersonal skills including excellent ability determine project objectives implement job accountability efficiently utilize resources accomplish identified goals executive assistant iii 022005 122006 company name – city state americas oldest running movie studio founded 1912 provided administrative support two senior executives customer master database maintenance organized oversaw logistics conference calls inhouseoffsite meetings luncheons researched booked travel arrangements hotels airline tickets transportation managed maintained calendars itineraries agendas performed various office finance functions invoicing account receivablespayables billings bookkeeping journal entries account analysis reconciliation facilitating inventory control purchasing supplies materials calendar coordinator created managed expense reports maintenance purchase order log archive track files verify invoice credit memo distribution general office manager duties human resources coordinator 062004 022005 company name – city state operated one largest networks narcotic treatment programs ntps also known opiate treatment programs otps nation 40 hours per week provided human resources support management multiple facilities regarding office procedures polices recruiting personnel file maintenance employment verifications payroll processing reduction payroll errors less 3 benefits administration maintain lvn physician license renewals maintain i9 paperwork processed fmla cobra loa claims special projects financial operations assistant 022002 062004 company name – city state department justice entity responsible federal criminal prosecutions civil cases involving united states government 20 hours per week data entry filing retrieving documents paying obligating invoices creating managing entire filing system multiple fiscal years monitoring stock levels preparing travel authorizations customer service involving vendor payments greeting directing visitors copying maintain balance contract files accountingpayment reposting authorized invoices payment education master science health administration 5 2011 california state university northridge city state gpa gpa 385400 health administration gpa 385400 bachelors arts degree 5 2008 ucla certificate human resources management completed 62015 affiliations society human resources management shrm skills 10 key touch accounting administrative support adp balance benefits benefits administration billings bookkeeping budgets bi cash flow coaching oral communication interpersonal skills conversion copying cpa credit customer service data entry database directing employee relations special events filing finance financial statements forms general office government hris human resources human resources management insurance inventory control invoicing kronos logistics lotus notes managing materials mediation meetings access excel microsoft office office outlook powerpoint windows word networks operating systems payables payroll payroll processing personnel policies purchasing recruiting reporting safety sap staff training staffing supervisory tax taxes transportation travel arrangements typing excellent written yearend
HR
engineering manager summary versatile bilingual electronics instrumentation engineer multi industry experience 9 years demonstrated ability lead engineering team handle multiple projects conceptualization fabrication high accuracy timely manner highlights fluent spanish strong decision maker work well pressure initiative work independently eit license process autocad sap user python labview training asme osha training experience 052014 072016 engineering manager company name city state lead assigned activities product engineering multidisciplinary team consisting 5 people epc project gas treatment plant cardon iv projects reviewed third party design drawings mtos tracked material sent venezuela cardon iv served project manager proposal beginning fabrication skid mounted pressure vessels parnaiba brazil supported departments estimation materials proposals creationcodification material database sap reviewed approved pids isometrics fabrication drawings engineering documents used inhouse manufacturing shop technical support manufacturing shop implemented department procedures forms evaluated performance supervisees end year keep track vacationssick days 032012 052014 instrumentation engineer company name city state served project engineer proposal fabrication pressure vessels outsourced skid mounted inhouse delivered time within budget selected adequate instruments junction boxes skid mounted pressure vessel several projects according pid datasheets area clasification used autocad modify pid create oneline connection diagrams junction boxes developed datasheet formats instruments 052010 032012 electrical engineersustaining engineer company name city state oversaw internal outsourced manufacturing new line sensors used pipeline inspection toolsid discriminationdeformation module magnetic flux leakage provided assembly training procedurescontinuously evaluated quality sensors reduction assembly time designed pcb using altium designer testing fixture id discriminationdeformation sensors designed characterized power supply ins moduleincluding selection components prototype schematics pcb final test documentation performed root cause failure troubleshooting sensors improved reliability magnetic flux leakage sensors modifying pcbs using altium designer 012007 052010 electronics designer engineer manufacturing engineer company name city state designed pcbs two mosquito control box solar powered electronic pesticide collaborated software engineers specify product estimated material build prototype testing release production troubleshoot repaired pcb manufacturing inhouse prepared fabrication documentation manufacturing boms schematics procedures assembly operational testing served project engineer proposals new project analyzed system requirements capacity cost customer needs determine feasibility project modify pcb schematics layouts using cadence altium designer reduce cost components add new modulesfunctions designed pcbs testing fixtures using autocad 122005 012007 project engineer electrical design engineer company name city state specified component validated product released fabrication documents bom drawings technical specification motor motor control washer machine generated series tests based analysis variables could affect performance washer machine fmea validating results test proving statistics visual analysis thetests ensured product complied ul rohs converted wrinkle releaser rohs analysis boms selecting components appropriated 012004 122005 professor assistant labview programmer company name city state provided training labview engineering students developed projects remote control testing instruments oscilloscope signal generator power supply multimeter using labview acquisition cards nationals instruments used students take real measurement homework education 2005 master science electronics engineering instituto tecnolΓ³gico de monterrey campus monterrey itesm city state mΓ©xico 2003 bachelor science electronics engineering instrumentation control instituto tecnologico de chihuahua city state mexico skills great organizational skills selfmotivated work well minimum supervisionlifelong learner
ENGINEERING
digital marketing coordinator skills professional summary digital marketing coordinator skilled leveraging power blogs online communities social media platforms increase brand awareness boost brand loyalty seo optimization expert adept creating highlytargeted web content drives inbound traffic core qualifications strategic media placement creative content media relations special events planning 5 years customer service sales experience wordpress google analytics adwords certified adobe photoshop budget planning reports generation analysis seo sem experience digital marketing coordinator 122016 current city state identified developed evaluated marketing strategies based knowledge company objectives market trends managed social media programs including online reputation blogs social networking planned managed monthly budgets developed marketing strategies campaigns month maintained updated websites increased following 400 sales customer service representative 022015 022016 company name city state described use operation merchandise customers received processed cash credit payments instore purchases exceeded targeted sales goals 30 placed special merchandise orders customers shared product knowledge customers making personal recommendations worked team member provide highest level service customers 032011 012013 company name city state achieved high sales percentage consultative valuefocused customer service approach earned top seller four consecutive times worked team member performing cashier duties product assistance cleaning expressed appreciation invited customers return store education training bachelor arts communications cinema arts communications english journalism 2016 vanguard university city state usa communications cinema arts communications english journalism advanced coursework public relations wrote proofread many articles pressreleases scripts produced several studentfilms best film 2015 academic achievement award skills adobe photoshop approach budget planning budgets cashier content credit customer service special events google analytics marketing strategies market trends marketing media placement media relations networking optimization pressreleases public relations sales experience sales scripts social media platforms strategic web content websites articles
DIGITAL-MEDIA
assistant boys basketball coach summary β€œ ability plus opportunity equals responsibility ” clyde muse mission β€œ therefore go make disciples nationsbaptizing name father son holy spirit teaching obey everything commanded ” matt281920 niv example son man come served serve give life ransom many matt 2028 niv commitment say live spiritbut fruit spirit love joy peace patience kindness goodness faithfulness gentleness self control things law gal 51622 niv work christ allow spirit working whole existence live work play looking opportunities better lives others though christ commitment serve fellow man responsibility every christian experience 082013 current assistant boys basketball coach company name city state analyze teams strengths weaknesses matching opposing teams abilities evaluate game momentum coordinate strategy attack track player improvement make necessary player changes best support team position 061987 current cofounder coach company name city state servants basketball christ based organization uses basketball tool spread gospel christ mission introduce gospel christ men women boys girls basketball develop community christian families activities families coaching recruit student athletes play basketball schedule games improve athletes playing skills analyze teams strengths weaknesses matching opposing teams abilities evaluate game momentum coordinate strategy attack 122007 current bank examiner company name city state examinations travel state chartered banks assess banks capital asset quality management earnings liquidity sensitivity market risk levels fdic insurance requirements 072000 122007 assistant professor kinesiology sport management company name city state 1713 ksm foundations ksm study history trends careers kinesiology sport management 4713 ksm organizational leadership management ksm study theories practice management ksm field 3723 ksm sports marketing promotions study sport related cases involving marketing 4723 ksm facility management study theories practices facility management advisor sport management assisting students scheduling setting educational objectives 012000 012003 head mens junior varsity basketball coach company name city state coaching team management recruiting 011999 012000 21st century site coordinator company name city state coordinating recruit agencies individuals district employees provide academic instruction violence prevention alcohol smoking drug prevention school programs star elementary rogers middle schools grant management managing controlling budget along managing controlling supplies equipment scheduling activities student managing small workforce hired vendors district employees 071997 061999 head mens basketball coach company name city state coaching make execute precise decisions court quick timely manner motivate team higher level performance hard work enthusiasm commitment belief team management managing controlling budget along managing controlling athletic equipment scheduling games practices developing practice agenda recruiting calling watching hosting players campus 071997 061999 head mens soccer coach company name city state coaching recruiting 071994 061997 mens assistant basketball coach company name city state coaching recruiting head mens junior varsity basketball coach education 1995 master science management southern nazarene university city state management organizational communication managerial economics ethics 1994 bachelor science accounting southern nazarene university city state accounting 1989 high school diploma general star spencer high school city state skills coaching teaching managing serving
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