Datasets:

Coldog2333

/

super_dialseg

like 1

[ "Good evening, I came here to have some questions about the voter registration application answered.", "Of course. Would you like to know if you're eligible to register to vote in New York State?", "Yes. That'd be great.", "To register to vote in New York State you must be a U.S. Citizen and be at least 18 years old by the end of this year.", "By the way,Is there a minimum age requirement to be a TNC driver? That's something I've overheard people discussing.", "Yes, by statute, TNC drivers must be at least 19 years old and hold a valid and current NYS driver's license issued by DMV. ", "I see. And do I need any special insurance or will a normal one do?", "TNC companies will make sure TNC drivers understand and have the required insurance.", "Are you interested in being a TNC driver?", "No, I'm just asking these questions for my son.", "Unfortunately, no relevant information is found.", "So if he becomes an authorized TNC driver, can he pick up passengers in NY?", "No, not unless you are separately authorized by the New York City Taxi & Limousine Commission: www.nyc.gov/taxi ." ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 1, 1, 0, 2, 1, 3, 3, 3, 3, 2, 4, 4 ]

[ "I want to register to vote but don't know if I can vote in NY", "Are you trying to figure out if you are eligible to register to vote in New York State?", "yes", "To register to vote in New York State you must be a U.S. Citizen, be 18 years old by the end of this year, not be in prison or on parole for a felony conviction, and not claim the right to vote elsewhere", "I'm curious if the process for stolen plates and stolen vehicles is the same?", "Stolen plates have a different form and it is only available at police agencies and not at DMV. ", "Okay. So after i lodge the report, i should just wait for any news from the police?", "Yes. The police will input your vehicle information into national and state auto theft computer records. Other than tracking the vehicle, this will also prevent someone from selling or applying for a title using your vehicle.", "But my vehicle was stolen before i was able to apply for registration. What should i do?", "Quickly apply for a title in your name with proof of ownership to the vehicle.", "If i am able to recover my vehicle, could i directly apply for plates?", "No. The first thing you need to do is inform the police so that the stolen vehicle alarm would be cancelled. After you confirmed that it has already cancelled, you can then proceed to apply for plates or registration.", "Would i need a duplicate title?", "A duplicate title will be issued for stolen vehicle to mark the stolen vehicle. Remember to send your title to the Title Bureau along with a letter to explain that the vehicle have been recovered. After that, the DMV will issue a regular vehicle title. ", "Is there anything else that i need to do after i recover the vehicle?", "No. That is all the thing. However, if the vehicle was damaged after you recover it, please contact your insurance company and settle it with them first before applying for plates or registration. " ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 3, 5, 4, 6, 5, 7, 7 ]

[ "I have several questions about voter registration and would be very happy if you could answer them.", "Would you like to know if you're eligible to register to vote in New York State?", "Yes, for starters.", "To register to vote in New York State you must be a U.S. Citizen and 18 years old by the end of this year.", "Can you please explain to me if is there any link between this proof I have to send and my discharge date?", "Well, yeah. If your discharge happened before January 1, 1950, then you should submit a Honorable Discharge Form WD AGO 53, or WD AGO 55, or WD AGO 53-55, or just an \"Enlisted Separation Paper\"", "Sorry, but did you say before January 1,1950?", "That's correct. That applies if you were discharged before that date. In any case, a Certification of Military Service or NA Foro 13038 is valid too.", "O.k, i'll keep that in mind. By the way, i heard something about a Enhanced ID?", "Do you want to change your standard license while adding your veteran status?", "No, i don't want that. Just checking by curiosity." ]

[ 0, 0, 0, 1, 0, 0, 0, 1, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 1, 1, 0, 2, 2, 2, 1, 3, 3, 3 ]

[ "how Restore license after revocation", "Did you do it after September 27, 2019?", "not", "Unfortunately, no relevant information is found.", "What to revoke my driver's license?", " A serious traffic offense or multiple offenses can result in the revocation of your NY State driver license or driving privilege . 1 A revocation means your license is cancelled , and you must apply for a new one once the revocation period is over ", "Okay. Also on MyDMV, how would I know if my license was mailed?", "You can check the status of your driver license and driving privilege online if you sign up for a MyDMV account and use our MyLicense service . If you need proof that DMV removed your suspension , you can order a certified copy of your driving record", "do you know about denial letter? If it is received after the 60 days?", " it will be rejected ", "By the way regarding payments, what should I do if I am asked to pay for a driver's liability assessment?", "DMV will send you a statement with the amount you owe. You must pay at least the minimum amount by the payment date or your driver's license will be suspended. You can also pay for the full evaluation.", "ok, and ... If you are currently suspended for failing to pay child support and had certain problems to solve, before continuing with the application for a new driver's license?", "you must contact your local child support collection unit to make a payment and to have the suspension cleared . By law , DMV can not clear / remove a child support suspension unless directed to do so by the Office of Temporary Disability OTDA ", "what do i need to get this approval list", " The provider will need form DS-449 Alcohol and Drug Abuse Rehabilitation Program Summary . They may contact Driver Improvement Unit , 6 Empire State Plaza , Room 336 , Albany , NY 12228 or by fax at 518 473 - 8229 , to obtain this form ." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "respond_no_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 4, 4 ]

[ "My license was taken away from me last year and I would like to reinstate it.", "Did you submit your application by mail before September 27 , 2019?", "No I didn't.", "Unfortunately, no relevant information is found.", "What if mine was from July 2019?", "Well then it is under review.", " If it is received after the 60 days?", " it will be rejected ", "I would like to know more information about what is an indefinite suspension?", "An indefinite suspension means you must do something such as answer a traffic ticket before the suspension can be cleared .", "Do you have any information about how to get my license back after it was revoked? What should I do if it is approved?", "You will receive an approval via email to apply for a new driver license with directions to follow in order to be successful when applying for a new driver license at your local DMV office.", "Is your license from another state?", "No it's a NY state license.", "Unfortunately, no relevant information is found.", "Can I do all this approval stuff online?", "Yes an online request approval is possible if you are eligible for one. If you are not it will automatically tell you the reason you are not eligible and explain your next steps. If you are eligible it will explain any additional payments or actions required before you can receive approval." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "respond_no_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative", "respond_no_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 3, 4, 4 ]

[ "Hello, do I need information about whether the license can be restored by mail?", "It can take up to 12 weeks for an IUD to process a request received in the mail.", "I already request approval by mail?", "do not", "Do you want to know what approval is required to apply for a new license?", "Yes", "In that case you must complete an Application for a Driver's License, Driver's License or MV-44 Driverless Identification Card. Leave the boxes I request blank", "In terms of driver responsibility assessments, who is responsible for paying? I don't have a driver's license, what should I do?", "Although you do not have a driver license, you are still required to pay the driver responsibility assessment.", "Alright. I'd like to ask you another question on the additional fees and penalties. How much should I pay if you ask for a restoration?", "I will let you know as soon as possible on how much you will pay for it. But they must be paid before your application can be approved.", "what do i need to get this approval list", " The provider will need form DS-449 Alcohol and Drug Abuse Rehabilitation Program Summary . They may contact Driver Improvement Unit , 6 Empire State Plaza , Room 336 , Albany , NY 12228 or by fax at 518 473 - 8229 , to obtain this form ." ]

[ 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3 ]

[ "how Restore license after revocation", "you apply for restoration and owe any of the following fines or penalties?", "yes", "they must be paid before your application can be approved\nsuspension termination fee driver license civil penalty", "If i submit an application before addressing the items listed below?", "we will send you an email telling you what you will need to do. We will delay processing your application will be delayed", "very good, now regarding is Leandra's Law, can you give me information please", "It created a new felony for driving while under the influence with children in the vehicle.", "What happens if someone is convicted?", "Probation and a minimum of 12 months using an ignition interlock device.", "Why is it called Leandra's Law?", "It's named after a girl who died while riding with the intoxicated mother of her friend.", "What does the law say?", "No one can operate a motor vehicle while under the influence of alcohol or drugs while a child 15 or under is present.", "How do you get an ignition interlock device installed?", "The court will give you a list of vendors who install them." ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 3, 3, 4, 4, 5, 5 ]

[ "Hello, I would like to know if and can I restore the license by mail?", "of course IUD can take up to 12 weeks to process a request received in the mail.", "Have you already applied for approval by mail?", "do not", "What should I do if I need to request approval to request a new license?", "Yes", "In that case you must complete an Application for a Driver's License, Driver's License or MV-44 Driverless Identification Card. Leave the boxes I request blank.", "which form do I need when I apply for my license after an ignition interlock restriction?", "You will need the Application for Driver License or Non-Driver ID Card, which is form MV-44.", "What do I do if you select this option?", "Please read and follow the instructions below as you can submit all of your unusual, extenuating and compelling circumstances only once per license renewal request. Please note that unusual, extenuating and compelling circumstances must meet all three criteria to be successful. YES, you have unusual, extenuating, and compelling circumstances that you believe would constitute a valid basis for the Department to deviate from the general revocation policy and justify approval of your driver's license application.", "I'd like to ask another question about the indefinite suspension?", "An indefinite suspension means you must do something such as answer a traffic ticket before the suspension can be cleared ." ]

[ 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3 ]

[ "I need to get my license back, it was revoked", "Would you like to know what is required to apply for a new license after revocation?", "no", "Do you need the address where you can send your application and documents?", "yes I'll need that", "Driver Improvement Unit\nNYS DMV\n6 Empire State Plaza, Room 338\nAlbany, NY 12228", "In addition to the name change, I've also recently moved to a new home. Will this be a problem when I try to replace my registration?", "If you have been convicted of certain traffic offenses in NY or have accumulated 6 or more points on your record within 18 months, you will have to pay DMV over a three year period.", "Can I just pay my entire balance?", "Yes, but you will be informed that there are additional assessments if you pay the balance of an initial assessment that didn't include the additional assessments. ", "What happens if I don't pay the assessment?", "Your driver license may be suspended if you don't pay, but it will be removed once your payment is processed.", "Where can I find more information about driver responsibility assessments?", "Online at our website. You can also pay by mail. You will need to send the minimum amount on your DRA statement before the payment date." ]

[ 0, 0, 1, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 0, 2, 2, 1, 3, 2, 4, 3, 5, 4, 6, 6 ]

[ "What additional requirements are required?", "Do you need to know what additional requirements there are to apply for a new license after revocation?", "No, that is not what i need right now.", "Would you like to know what need to do to mail application, fees and any additional required documents?", "No, not at this time.", "Do you need to know about what happens if your driver license application is denied by DIU?", "Yes, I need to know the information about denial of my driver license application by the DIU.", "You have four options when it comes to denial and the first option is to accept the denial and take no further action.", "I have another question about driver license application, do you have a website to check the status of my driver license?", "You can check by signing up for MyDMV if you haven't done so yet and using the account to check.", "what do I do when I receive the first annual assessment statement?", "When you receive the first annual assessment statement, you can pay the annual assessment, or you can pay the total assessment for the three year period. " ]

[ 0, 0, 1, 0, 1, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 1, 3, 3, 2, 4, 3, 5, 5 ]

[ "Can I restore a licence after revocation by mail?", "Yes, but It can take up to 12 weeks for DIU to process a request received by mail", "What if I request approval by mail?", "Yes, I want it", "In that case, you must wait until 30 days before the revocation period ends to send your request", "I'd like to ask you another question about DIU. Is it possible to pay by mail?", "In some cases, you can pay by mail.", "One more concern about getting a new driver's license. What happens if I need to apply for a new license, and need to seek approval?", "In that case, you need to complete an Application for Permit, Driver License or Non-Driver ID Card MV-44, and please, leave the I am applying for a boxes blank", "I understand but also have another question about who must pay a driver responsibility assessment. When did this become necessary? I seem to remember a time when this was not the case.", "This is effective since november 18, 2004.", "Now I have a question regarding application for a new license. What must I do if my probation does not contain any restrictions on driving?", "You have to provide a copy of the conditions. Please, mail or fax this information to DIU.", "What happens if I owe any DMV fees suspension termination fee?", "In that case, they have to be paid before applying for a license or the processing of your application will be delayed", "What do I need to apply for a new license after revocation?", "You have to submit a completed Application for Permit, Driver License or Non-Driver ID Card MV-44, a non-refundable $100 fee and any pertinent items below with your application." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 4, 4, 5, 5 ]

[ "Hi! Could you please tell me how to get a vehicle registration?", "No problem. Do you know what the vehicle registration and tittle record abstract are, right?", "Yes, I know them. ", "Great. In case you need it. You can always check for the definitions issued by the new york DMV.", "Can I ask another question about CDL? I already have a commercial driver's license in New Jersey. Will this have an impact on the process of obtaining a New York CDL?", "Will you be obtaining a New York State CDL?", "Yes.", "Okay. The first thing you need to do is apply for a CDL at a DMV office in NY and surrender your out of state CDL.", "What do I need to bring with me to the DMV when I go?", "Will you be changing your Standard license to a REAL ID?", "Yes, I will be.", "Okay. You can do this at a DMV office when you go to apply for your CDL. Be sure to look at the guide on our website to make sure you have the proofs of ID that you'll need." ]

[ 0, 0, 0, 1, 0, 0, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 0, 2, 2, 2, 1, 3, 3, 3, 3 ]

[ "Hello I need information about How to get a vehicle registration", "want to know What are vehicle registration summaries and titles?", "do not", "want to know How do you get the registration summary of your vehicle?", "Yes", "You can request your vehicle registration summary using the DMV Registration Request PDF MV-15 form.", "I'd like to know on what other options I have in creating MyDMV account if I ordered my driving records and haven't received it in the mail yet?", "If you haven't received it in the mail yet, you will need to wait for it to arrive before you can create a MyDMV account.", "What should I send to request the standard driving record by mail?", "Please send\n a complete request for DMV records in PDF MV-15\n a photocopy of your proof of identity", "and a question can I hide my photo in the license?", "This can be a driver's license or other government issued photo identification card, you can hide your photo or 6 identification points." ]

[ 0, 0, 1, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "Hi there. I'm looking information about how to get a car registered.", "Sure, no problem. But I need to ask, do you know what is a vehicle registration?", "I'm not very sure.", "Do you have in order your vehicle registration record abstract?", "No, as far as I know.", "Are you interested into get your vehicle tittle record abstract?", "No, not really. ", "Are you looking for the records of another person?", "Yes, this process is not for me, is for someone else.", "Alright, in order to get another person's records, you must submit a request for dmv records mv-15 and certify that you have a permissible use under the personal information of another person on dmv records.", "Where do I find information about driver's privacy?", "You can see the driver's privacy protection act DPPA", "Do I have to pay any fee for this process?", "Yes, you need to make a personal check or money order payable to \"commissioner of motor vehicle\" to pay the search fee of $10.00" ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 4, 4, 4, 3, 5, 5 ]

[ "how Get a vehicle registration or title record ", "want to know What are vehicle registration and title registration summaries?", "not", "Do you want to know how to obtain the summary of the registration of my vehicle?", "NOT ", "Do you want to know how to obtain the summary of the registration of my vehicle?", "NO", "Want to know how someone else's records are obtained?", "no", "Unfortunately, no relevant information is found.", "Do you want to know how to obtain the summary of the registration of the title of my vehicle?", " Include these items with your requests\nthe Vehicle Identification Number VIN" ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 1, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "respond_no_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 3, 4, 6, 6 ]

[ "Hey there, what's up? Got a vehicle recently and wanted to know more about its registration.", "Congratulations. Lets start on the basics, Do you know what are vehicle registration and title record abstracts?", "Yeah, i'm aware of that, thanks.", "That's good. In any case, if you need more information, you can see our definitions on the proper documents issued by NY DMV.", "Now, let's talk about how to pay for additional test. How will I pay for more tests?", "Did you fail your road test?", "Sadly yes", "You can pay for additional tests online or by phone.", "How can I get one a Pre-Licensing Course Certificate MV-278?", "First of all, see \"Prepare for your road test\". Then the fee for up to two road tests for a non-commercial license is included in your $10 driver license application fee. The earliest date is within three to five weeks.", "My temporary learner permit is without a photo... is this a problem?", " You must show a NY State photo driver license or a NY State non-driver ID Card, Photo documents from other states are not acceptable. The vehicle must have functional seat belts, headlights, windshield wipers and other equipment, a front passenger area and a seat belt free of debris, clutter or debris that may stain or damage the license examiner's uniform, and a driver's door front passenger that can be opened from inside the vehicle." ]

[ 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 0, 2, 2, 2, 2, 2, 2, 2, 2 ]

[ "Good morning, Do you happen to know about registration or title record abstracts?", "I understand you want to know about what vehicle registration and title record abstracts are?", "No, not exactly that.", "Is your query aimed about how you get a vehicle's registration record abstract?", "Yeah, That exactly.", "That's easy. You just need to get a Form MV-15 also known as Request for DMV Records and submit it properly filled.", "Are there any items i need to submit along that form?", "In fact, there are. You must not forget to get and include your plate's number or if you have it, you vehicle identification number.", "On a similar note, do the laws and restrictions that apply to drivers change depending on where I drive?", "Yes, your driving privileges will vary depending on which of the our three geographic regions you will be driving in.", "how do I turn my jr license into a senior license when I'm ready to do it?", "You will need to bring your junior license and the Student Certificate of Completion that you received from your instructor to any DMV office. You will have to return your certificate and junior license to receive the senior license. " ]

[ 0, 0, 1, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 2, 2, 2, 1, 3, 2, 4, 4 ]

[ "Hey there, i was looking for some information about registration and title record abstracts", "Do you need information about what are those?", "Yeah, it could be useful to know what they are.", "You can see those definitions in the proper documentation issued by NY DMV.", "Another query concerning alcohol and drug offenses. Does it make a difference if I had this checked when I was older than 21?", "This driving violation is related to alcohol or drugs?", "Yes, it is.", "In that case, your drive licence from the new york state, will be suspended for at least 90 days. ", "This also applies for someone under 21?", "There is also a revoke, but it will be for at least a year or until the age of 21, whichever is longer.", "What happens if there is any previous alcohol or drugs related driving violation?", "Will be the same. Your license will be revoked for at least a year or until the age of 21, whichever is longer." ]

[ 0, 0, 0, 1, 0, 0, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 0, 2, 2, 2, 1, 3, 3, 3, 3 ]

[ "I have questions about getting a vehicle registration and title record abstract.", "I can help you with that. Are you familiar with what vehicle registration and title record abstracts are?", "Not exactly. I have some understanding, but I could use some clarification.", "Do you need to know how you can obtain a vehicle registration abstract?", "Yes, I need help with this.", "You can order them by completing the form Request for DMV Records. ", "What do I need to bring with me to the DMV office in order to obtain a vehicle registration abstract?", "If you have a Standard and want to change to a REAL ID or Enhanced", "it's not my case?", "Unfortunately, no relevant information is found.", "how are the new federal DMV regulations", "Per new federal regulations, the DMV will check for any open suspensions or revocations you may have in any state .", "How can I have a New York State Class E driver's license?", " Study the sections of the manual that apply to the type of CDL you need ." ]

[ 0, 0, 1, 0, 0, 1, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "query_condition", "response_negative", "respond_no_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 0, 2, 2, 1, 3, 3, 3, 3, 3, 2, 4, 4 ]

[ "I need someone to explain how a vehicle registration works to me, because I'm a bit confused about several things.", "Of course. Would you like to know what vehicle registration and title record abstracts are?", "Sure, why not?", "You can find a definition of vehicle registration and title record abstracts issued by the New York DMV on our website.", "Btw, when it comes to email. How do I order my personalized plates?", "To order personalized plates by mail , use the Application for Custom Plates PDF [ 14 ] CP-30 .", "how is the online order", "Order personalized plates online", "how is the order By phone", "It is faster and easier to do it online, do you want to use the phone?", "do you want to order by phone?", "no" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 4, 4, 4 ]

[ "I need MyDMV account help", "Okay, would you like to know what you need to sign up for MyDMV?", "no, just want an account", "Unfortunately, no relevant information is found.", "I keep getting redirected when trying to sign in, what is going on? is it you ? is it me?", "Okay, follow the steps that I give you", "do I need my license to sign up for an account?", "Yes, you need your New York State driver license", "okay do I use the old one or the renewed one?", "Another requirement for a New York State driver's license. What is the status of the mail-in process?", "To change your license , permit , non - driver ID and/or the address on your registration , mail a completed Address Change pdf [ 4 ] MV-232 form to", "If you just ordered a new driver license, learner permit, or non-driver ID but it hasn’t arrived in the mail, you’ll need to wait until you receive your new document to create your account. \n", "Perhaps an unrelated question now. ask for a new driver's license. I'm still trying to register and I got the email from you, so what do I do next?", "You should enter your username and temporary password on the MyDMV homepage " ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_solution", "respond_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 2, 2, 2 ]

[ "how Creating a MyDMV account?", "want to know what you need?", "not", "Unfortunately, no relevant information is found.", "which is the topic\n", " MyDMV", "What happens if I have lost the document required to start a MyDMV account?", "you must wait for it to arrive before you can create a MyDMV account", "Another query concerning the creation of a MyDMV account. If I have multiple email addresses, what should I do?", "be sure to check all of them. Sign in with the username you created for MyDMV", "What will I need to begin a MyDMV account? ", "The first thing you must have is your New York State drivers license or permit. ", "Forgot i NY.gov account Username ", "se the self - service tools on the MyDMV homepage", " If i do n't remember the password", " you can use the ' Forgot your Password ' tool " ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 3, 3, 3, 3 ]

[ "Hello I need information about How to Create a MyDMV account", "want to know what do I need to register in MyDMV?", "do not", "Unfortunately, no relevant information is found.", "What should I do if I request a new license and it has not arrived yet?", "You must wait until you receive your new document to create your account. You cannot create a MyDMV account if you have never been issued a New York State non-driver license, permit or ID.\nYou can confirm or change your address online", "and can i make these changes online?", "of course You can confirm or change your address online", "What do I do if I don't remember the password?", "be sure to check them all out. Log in with the username you created for yDMV.", "and how do i get in?", "your MyDMV account will be associated with your current NY.gov ID username. You do not need to create a new username.", "and where do they send me the password?", "Open the email we sent you with your temporary password and link to MyDMV. email that we send you with your temporary password and link to MyDMV.", "and if the license has not arrived by mail?", "Ok thanks, and regarding doing this by mail, what can happen if I want to change my documents for more updated ones?", "In that case, be sure to include payment. You can find payment information on the Change Address (MV-232) form.", "You must wait until you receive your new document to create your account. You cannot create a MyDMV account if you have never been issued a New York State non-driver license, permit or ID." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0 ]

[ "query_condition", "query_condition", "response_negative", "respond_no_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "respond_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 2 ]

[ "I need help with creating a MyDMV account. What do i need to create one?", "Just to clarify, you want to know the requirements to create a MyDMV account?", "Yes, i don't know very well what documents i need", "Also i don't know what to do if after creating my account i forget my password", "In that case, you can use the ' Forgot your Password ' tool and follow the steps.", "What happens if i already have an NY gov ID when i sign up?", "In that case, your MyDMV account will be associated with your current NY gov ID username and you will not need to create a new username.", "I have multiple NY gov usernames and the one i used is not associated with my MyDMV account, What can i do? Please help!", "Ok, to solve that, please follow these instructions:\n\nStep 1 : Use this link to clear out your sign in information from our system. This will stop you from being redirected to the Register for MyDMV Online Services page .\n\nStep 2 : Use the Forgot your Username tool on the NY.gov ID sign in page to get a list of all of your NY.gov ID Usernames. If you have more than one email address , be sure to check all of them . Sign in with the username you created for MyDMV . If you do n't remember the password you can use the ' Forgot your Password ' tool .\n", "Thank you. I now ordered my driver license but it still hasn't arrived. What can i do?", "What if I no longer have my documents and am waiting for a replacement?", "In that case you will need to wait for it to arrive before you can create a MyDMV account. You can still change your address, though.", "For that, you will need to wait until you receive it. Sorry if this answer doesn't resolve your problem but waiting is the only way.", "honestly no, the answer you gave me was somewhat incomplete. I need help with the document number of the photo, how do I know if I am doing it the right way? could you advise me?", "First, make sure you enter your photo document number correctly (exactly as it appears on the email) because It is very easy to mistake the following:\n\n the number 1 for letter the Is\n the number 0 for the letter O\n the letter Q and the letter O\n the number 5 and the letter S\n the number ' 8 ' and the letter ' B '" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "respond_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 2, 2, 2 ]

[ "I want to make a new MyDMV account because I'm having problems with the old one", "Okay, would you like to know what you will need to sign up for MyDMV?", "nope", "Unfortunately, no relevant information is found.", "I can't sign in no matter what I do so how can you help?", "You will need to contact us. I can give you our contact information", "and where do they send me the password?", "Open the email we sent you with your temporary password and link to MyDMV. email that we send you with your temporary password and link to MyDMV.", "can you help if I forgot my password?", "Yes, you can use the 'Forgot your Password' tool to help you", "Good to know! Another question related to MyDMV. And if there is a change of residence, how long do I have to report it?", "You must report a change of residence address on your license, permit, non-driver ID, or vehicle registration to the DMV within 10 days.", "I have another question about my DMV account. Is it possible to sign in with my NY.gov username only?", "Yes, you won't need to create a new username and your MyDMV account will be associated with your current NY.gov ID username", "if I still have problems what will I need to get a new account?", "You will need your New York State driver license to start, plus a few other documents" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 2, 2 ]

[ "Hey, i'm in need to create an account on your site, could you give me more information?", "You're talking about an MyDMV account. Do you want to know the requirements to create it?", "No, i don't think i need that right now. I'm looking for something more general.", "Unfortunately, no relevant information is found.", "Once i create my account and so, lets say i forgot my password. What can i do?", "Easy. You can make use of the system's \"Forgot your Password\" tool.", "O.k, i see. In any case, I create a password, Will that password be permanent or i'll have to change it?", "It will be permanent. Besides, your account security will be increased after you set your security questions / answers.", "Umm, that sound pretty secure. but i guess at first i'll have a temporary password, isn't? To create the account?", "That's correct. You'll receive it on your inbox. All you have to do is to open our email and click on the link to MyDMV, using your temporary password in the new page.", "O.k, thanks. Lets talk about something else. A friend ordered a learner permit, but he hasn't received it yet, What can he do?", "Do you know where the DMV office is located? If I want to replace my papers, what do I do?", " be sure to bring payment for the fees", "All he can do is to wait until the document arrives, and then he can proceed to create an account on MyDMV. This applies for you as well, you can't creat any account if you don't have a DMV card.", "Ok good. So in case I'm creating my account and lost my password, what are the procedures that I need to do in order to complete my sign up?", "Yeah, you only have to look for the steps and follow them." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_solution", "respond_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 2, 2, 2 ]

[ "Can you please help me to understand how to create a MyDMV account? ", "Do you have your New York State drivers license? ", "Can I set up a MyDMV account with a permit? ", "Also, would you be able to help me to retrieve my NY.gov account username? ", "If you have forgotten your username, you can use the self-service tools on the MyDMV homepage. ", "on a somewhat related note, I will be moving with my girlfriend to her apartment, is there a time limit to declare my change of residence?", "You must report a change of residence address on your license, permit, non-driver ID, or vehicle registration to the DMV within 10 days.", "I'm still unable to complete the registration process because I've forgotten my temporary password. So, what do I do now?", "You can use the link shown to clear out your sign-in information from our system to avoid being redirected to the Register for MyDMV Online Services page. Then you can use the Forgot your Username tool on the NY.gov ID sign-in page to get a list of all of your NY.gov ID usernames. If you have more than one e-mail address, though, be sure to check all of them. ", "I'm still trying to sign up and I got the email from you so what do I do next?", "You should enter your username and temporary password on the MyDMV homepage ", "What if I think I made a typing error entering my photo document? ", "Check to ensure that is it correct. Some of the most common errors are: unsing the number 1 for the letter l, the number 0 for the letter O, the number 5 for the letter S, and the number 8 for the letter B. ", "Can I use the same username from my NY.gov account if I enroll with the Online Tax Center of the Department of Taxation and Finance? ", "Yes, you can use the same NY.gov ID username and password to access services offered by both agencies. ", "What will I need to begin a MyDMV account? ", "The first thing you must have is your New York State drivers license or permit. " ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2 ]

[ "I would like to creat a MyDMV account and need to know how.", "Would you like to sign up for a MyDMV account?", "Yes, that is what I want to do.", "How do I solve the issue of not be able to use my sign in?", "There are some steps to follow to fix this problem.", "Thanks for this wonderful suggestion. Answer me one last question, please. Do I need to have the same address in all my applications?", "The DMV sends documents and important notices to customers by mail. We recommend that you use the same address on all of your applications, documents, and transactions. You must report your address change to both the DMV and the USPS.", "Good to know about creating a MyDMV account . Will MyDMV account be associated with my current NY.govID username?", "Actually yes, your MyDMV account will be associated with your current NY.govID username and you will not need to create a new username.", "What should I do if I request a new license and it has not arrived yet?", "You must wait until you receive your new document to create your account. You cannot create a MyDMV account if you have never been issued a New York State non-driver license, permit or ID.\nYou can confirm or change your address online", "I forgot my NY.gov account Username, can I get help?", "Yes, you would need to use the self-service tools on the MyDMV homepage to complete.", "What info do I need to create MyDMV account?", "You would need your NY State driver license or permit.", "What if I still need help and still can't sign up for MyDMV?", "You would need to call us." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2 ]

[ "Hello I need information about How do I get a title if I don't want a registration?", "This is known as a title-only transaction. Complete a Vehicle Registration / Title Application PDF MV-82 or Title Application PDF MV-82TON, available at any motor vehicle office. It is also available upon request at a DMV Call Center or DMV Internet Office.", "Have you requested a certificate of title?", "do not", "Unfortunately, no relevant information is found.", "What do I have to do to register?", "To register, your Application for Registration / Title MV-82 must include a certified photocopy of the out-of-state certificate of title on your behalf, or written verification from the out-of-state motor vehicle title authority that you are the owner. of the vehicle and that the other state authority had sent the original title to the holder of the lien.", "I'd also like to learn more about the Consumer Bill of Rights. If I submit a request.", "the repair shop must give you a written estimate of the parts and labor necessary for each specific repair . The shop may charge a reasonable fee for developing a written estimate , but the labor charge for an estimate may not exceed the shop 's usual hourly labor charge . The estimate must list each part and its cost , and show what parts , if any , are either used or not of original quality ", "If in the audience it determines that there were violations?", " DMV will take action against the shop . This may include suspending or revoking the shop 's registration and/or imposing fines . If you suffer a financial loss due to overcharging or unnecessary or poor quality repairs , the administrative law judge presiding at the hearing may offer the shop the option of paying restitution . The shop may then receive a shorter suspension period and/or a lower fine . DMV can not force a shop to pay restitution .", " you authorize repair work by phone", " write down the date and time , the name of the person you spoke with , any estimated price quoted , and other pertinent details" ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "I just bought a new truck and need help with getting the title.", "If you didn't automatically apply when you first registered your truck, you can use the form Vehicle Registration/Title Application to get a title. ", "Have you filled out and submitted this form yet?", "Yes, I have.", "Due to NY State laws, it could take several weeks for the title application process to complete.", "OK thanks. I'd also want to find out about the Vehicle Registration/Title Application, can I transfer my plates to another vehicle?", "Yes you are able to do that.", "Are you familiar with Certificate of Title MV-999? That's not a positive sign. What value does a title have?", "If you decided to sell your truck down the road, having a title allows you to transfer ownership of that vehicle to another person. ", "Can I change the address on my title record online?", "No. It is not possible. To update this, you need to contact Title Services Bureau at 1 - 518 - 486 - 4714.", "Another point to consider when duplicating a vehicle title. In the event that I misplaced the original, how would I obtain a duplicate title?", "You can apply for a duplicate title online or at any DMV office.", "What do I do if I go to DMV to get one?", "You'll need to complete and submit an Application for Duplicate Certificate Of Title, provide proof of identity, and proof of address. The duplicate title is normally processed in 72 hours and will be mailed to you for a $20 fee.", "Can I apply for a title at DMV?", "Absolutely. You can submit a Vehicle Registration/Title Application at any DMV office." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 4, 4, 5, 5 ]

[ "II;m thinking about buying a car that is being sold as a branded vehicle and I need to know what that means.", "A vehicle branding is a written notice that a vehicle previously did not conform to its warranty, had been rebuilt following damage in excess of 75% of it's retail value at the time of loss, originally entered New York State under a branded out-of-state title, had not been manufactured to U.S. standards, has been reconstructed or is not equipped with a tamper-resistant odometer.", "Does the vehicle have a title with any notation that you do not understand?", "No, I understand it now.", "Unfortunately, no relevant information is found.", "What happens if the vehicle has been damaged and will cost more than 75% of the retail value to fix?", "In that case, the vehicle could not be registered and it must undergo a salvage vehicle examination by the DMV.", "Anything else I'd like to inquire regarding. Who is qualified to ride an ATV?", "you may operate an ATV only under adult supervision", "Do I have to have a certain type of insurance for an ATV?\n", "You may not operate any ATV anywhere in New York State , except on your own property , unless it is covered by liability insurance ", "Do I nbeed to show proof of sales?", "Did you buy your ATV from a registered New York State dealer?", "yes I did", "ok great! Thanks for the response. If you buy your ATV from a registered New York State dealer , you should receive a bill of sale in addition to the acceptable documents that prove ownership ." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 4, 4 ]

[ "Can you give me some guidance on how to obtain a title without a registration?", "Of course. This is known as a title only transaction. Fill out a Vehicle Registration/Title Application (MV-82) or Application for Title (MV-82TON), available at any motor vehicle office. It is also available by request from a DMV Call Center or from the DMV Internet Office.", "Are you only applying for a title certificate?", "Yes, I just want the title.", "Then you must pay the sales tax at a motor vehicle office, just bring your proof of ownership and proof of purchase price. The most commonly accepted proof of purchase price is an statement of transaction, sale or gift of motor vehicle, trailer, all-terrain vehicle, vessel boat, or Snowmobile at NY State department of tax and finance DTF-802, available at any motor vehicle office or by from the DMV internet office.", "Yes, of course. I'll have to inquire about order online. If my title certificate was processed last week, can I order online?", "No. If it has been processed within the last 15 days, you could not proceed your order online.", "another question for you about Certificate of Title. That sounds great. So what do I need to register?", "You need to obtain a certified photocopy of the title, or written verification from the other state's motor vehicle title authority that you are the owner, and a letter from the lienholder authorizing you to register the car in New York.", "Is it necessary to get my car repaired before I can register?", "You must file it with the DMV withing 90 days or 3,000 miles of the repair.", "I also want to know about my lien. Will my lien appear on the certificate as well?", "Yes, a lien recorded on an out-of-state title will automatically be printed on a New York title certificate unless your New York title application includes proof that the loan has been paid in full.", "What if I want to mail the application to you?", "Then please allow added time for postal delivery to the DMV.", "Got that. And what should I consider as a new owner?", "You will need proof of the purchase price for sales tax purposes -- have the seller fill out the appropriate NYS vehicle sales tax form, most often the \"Affidavit of Sale/Statement of Transaction\" DTF-802 available at any motor vehicle office, by request from a DMV Call Center or from the DMV Internet Office." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5, 6, 6 ]

[ "Hello I need information about How do I get a degree if I don't want to register?", "This is known as a title-only transaction. Complete a Vehicle Registration / Title Application PDF MV-82 or Title Title PDF Application MV-82TON, available at any motor vehicle office. It is also available upon request at a DMV Call Center or DMV Internet Office.", "want to request only a certificate of title?", "Yes", "You must pay sales tax at a motor vehicle office. Bring your proof of ownership and proof of purchase price. The most commonly accepted proof of purchase price is a Statement of Transaction: Sale or Gift of a Motor Vehicle, Trailer, ATV, ATV, Boat or Snowmobile PDF at the State Department of Taxation and Finance. New York DTF-802, available at any motor vehicle office or at the DMV Internet Office.", "I see, I have the receipt, the only thing I don't know is the address where I should pay the taxes. and what do I need to reveal when transferring the title to a new owner", "You will need to fill the odometer and damage disclosure statements and sign your name. then enter all the seller's information on the sales tax form Statement of Transaction", "I 'd like to ask you another question regarding the proof of ownership the DMV will accept if my purchase does not qualify to transfer the certificate of title?", "In that case proof of ownership is a transferable record signed by you.", "Do you also know about how to replace a certificate of title?", "It's about sending you a replacement by express mail. This will cost extra and you will need to sign for the delivery.", "Good to know. Can you tell me what will happen with the plates If don't transfer them to another vehicle?", "turn them in at a DMV office as soon as possible.", "What vehicles must be titled?", "New York State issues a Certificate of Title MV-999 for:\n most motor vehicles from model year 1973 or later;\n motor boats, 1987 or later model, measuring 14 feet or more", "What evidence should I give When requesting an original certificate of title?", "When you request an original certificate of title, you must provide a signed proof of ownership, proof of sales tax payment, and proof of identity.", "and what vouchers should i send?", "send proof of examples of your current address: a photocopy of your current record, driver's license, or utility bill. A new certificate of title that does not indicate the lien will be processed and mailed immediately." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5, 6, 6, 7, 7 ]

[ "can I get a title and registration in New York if someone in Florida has the title on a lien?", "Has the lien been satisfied?", "yes, but I haven't gotten the title yet ", "To register you will need to obtain a certified photocopy of the title, or written verification from the Florida motor vehicle title authority that you are the owner, and a letter from the lienholder authorizing you to register the car in New York. To receive a New York State title certificate after the lien is satisfied, you must mail the out-of-state title, the proof of lien satisfaction, and a letter of explanation to the Title Bureau.", "ok after I finish gathering all those documents, what else do I need from the owner of the land?", "You must know the boundaries of the property and respect any special restrictions or request of the land owner or lessee.", "How old do you have o be to operate an ATV?", "A parent or guardian may not knowingly permit or authorize his or her child under age 16 to operate a ATV. ", "What are rules for operating an ATV?", "You may not operate an ATV other than while seated on the permanent, regular seat and only carry passengers if the ATV is designed to carry a passenger.", "What documentation do I need to have when operating an ATV?", "You should carry your ATV safety training course certificate when operating any ATV.", "Is there a law about who can operate an ATV?", "Yes, no one inn possession of an ATV can allow any one under the age of 16 to operate an ATV.", "What do I do if I have an accident and damage property but the owner is not around?", "You must provide the name and address of the ATV owner as well as the plate number as well as proof of insurance to the police as soon as possible." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5, 6, 6 ]

[ "Can you tell me how to remove a lien from my title? I live in NY and want to have a title without a lien.", "Have you paid your loan in full?", "Yes, I just finish paying off my loan.", "Then the lienholder must promptly send you a proof of lien satisfaction called a \"lien release\". This is usually a Notice of Recorded Lien (MV-901), marked and endorsed by the lender proving payment.", "I understand now I ask you why I had a problem with my vehicle. What if my ATV has studded tires?", "You may only use studded tires in the following situations: In a tree nursery or planting in a manner which damages or destroys growing stock or creates a substantial risk of damage or destruction. Within 100 feet of a dwelling between midnight and 6 A.M. at a speed greater than necessary to keep the ATV moving. While pulling a person on skis , a toboggan , sleigh , sled or trailer , unless the device is attached to the ATV by a tow - bar or other rigid connection", "What happens after reporting my ATV stolen to the police?", "Surrender the registration documents to your local motor vehicle office", "When can I use studded tires?", "You may only use studded tires in the following situations: In a tree nursery or planting in a manner which damages or destroys growing stock or creates a substantial risk of damage or destruction. Within 100 feet of a dwelling between midnight and 6 A.M. at a speed greater than necessary to keep the ATV moving. While pulling a person on skis , a toboggan , sleigh , sled or trailer , unless the device is attached to the ATV by a tow - bar or other rigid connection", "Can I use an ATV to carry passengers?", "You cannot operate an ATV under the following conditions: At a speed too fast for existing conditions or potential hazards, in a careless , reckless or negligent manner or while intoxicated or impaired by alcohol or drugs", "What ages can operate an ATV?", "Children aged 10 to 15 can only operate an ATV under adult supervision.", "What proof of ID do I need?", "You must provide proof of identity , date of birth , and at least six points of proof of name" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 4, 4, 5, 5 ]

[ "What do I need to do if I am a buyer?", "You need to carefully examine the current owner's Certificate of Title and be sure the info is correct and that the title certificate identifies the motor vehicle being sold.", "Do you have a motor vehicle that is 10 years or older?", "Yes, I have a vehicle that is 10 years or older.", "Make sure your odometer reading, your name and address as a buyer, and the date are printed clearly in the spaces for TRANSFER BY OWNER on the reverse side.", "I see what you mean. I'd like to ask you another question. Is it enough to take this in for repair first?", "You must file it with the DMV withing 90 days or 3,000 miles of the repair.", "That's great to hear! Another query concerning the DMV. What is the concept of evidence of ownership?", "Proof of ownership is a Manufacturers Certificate of Origin or the vehicles Certificate of Title, included with the dealer's Certificate of Sale.", "Do you know about the Certificate of Title of vehicles. Where will you send them by mail?", "To the address on file. You can replace them online.", "Another question regarding proof of ownership, what about the Garageman Lien procedure?", "An applicant that is using the Garageman Lien procedure must present ownership documetation that show a Notice of Lien and Sale and a Garageman Affirmation and Bill of Sale. ", "What must I mail to the DMV Title Bureau to apply for original NYS certificate of title?", "You need to mail to the DMV Title Bureau the notice of lien satisfaction, the original out of state issued title certificate, and a letter explaining your circumstances.", "What about a vehicle 8 years old or newer?", "Always make sure the seller has completed the right damage disclosure statement because it indicates whether or not the vehicle's new title would be branded as a Rebuilt Salvage." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5, 6, 6 ]

[ "Hello, I was wondering how to obtain a title. Can you explain that to me, please?", "Most often, you automatically apply for a when you first register your motor vehicle or motorboat. Use the form Vehicle Registration/Title Application (MV-82), available at any motor vehicle office, by request from a DMV Call Center or by download from the DMV internet site.", "Would you like to know how long the application process takes?", "Sure, go ahead.", "The title application process may take several weeks to complete.", "Another query about trading in or selling your vehicle. What do I do if I want to sell or trade in my car?", "You need to make sure to remove the license plate and windshield registration stick that shows your plate number. This will help prevent you from being charged any type of parking ticket that doesn't belong to you.", "Alright. I'd also like to know the details about trading or selling a vehicle. Which vehicles need a title?", "New York State issues a Certificate of Title MV-999 for most motor vehicles of model year 1973 or newer, and motorboats, model year 1987 or newer, that are 14 feet or longer, among others.", "If I apply for a replacement certificate of title at the DMV office, can they issue the certificate there and later?", "You cannot get the replacement title certificate issued to you in the DMV office, all replacement certificates are printed in a secure facility and are mailed to the owners. The quickest and easiest way to apply for a replacement certificate is to apply online", "If both my registration and title are incorrect, is there anything I can do?", "Then you should bring them to a motor vehicle office.", "Alright. What if my purchase does not qualify for a title certificate?", "Then the ownership proof is a transferable registration signed over to you.", "Sounds good. And if I use an older version of the title?", "Well, the seller must give you a completed Odometer And Disclosure Statement MV-103, available at any motor vehicle office. It is also available from a DMV Call Center or from the DMV Internet Office." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5, 6, 6 ]

[ "Hello I need information about the Driver Responsibility Assessment Payment", "want to know What is a driver responsibility evaluation?", "Yes", "The Driver Responsibility Assessment is a fee that you must pay the DMV over a three-year period if you are convicted of certain traffic violations in New York State or accumulate 6 or more points on your driving record within 18 months. .", "What do I do if I have to pay for a driver responsibility evaluation?", "DMV will send you a statement with the amount you owe. You must pay at least the minimum amount by the payment date or your driver's license will be suspended. You can also pay for the full evaluation.", "I also need more information about my TVB tickets. Can I print substitute tickets for all my open TVB tickets?", "Yes, once you provide information for one open TVB traffic ticket you will be able to print any open TVB traffic ticket you have.", "What can I do if my traffic ticket isn't available to print?", "If it is not available to print, the transaction will give you instructions on what you can do.", "Are the printed substitute tickets the same as tickets printed at a TVB office?", "Yes, a substitute ticket that you print has exactly the same information as tickets printed at a TVB office.", "Do I need my driver license number?", "You will need either your DMV ID Number Client ID Number from your New York State driver License, learner permit or non-driver photo ID card." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 3, 5, 4, 6, 6 ]

[ "Hey i need guidance. I was told to pay up something called responsibility assessment. Can you help me?", "No problem, but first, Do you know what a driver responsibility assessment is?", "Yes, I already did some research", "Do you know who are meant to pay this?", "Yeah, i read it in that earlier research.", "Excellent. Then you must already know that You must pay if you were convicted of an alcohol or drug related offense while driving a vehicle ,boat or snowmobile in NYS or if you received 6 or more points on your record within 18 months, in NY, Quebec or Ontario.", "I am ashamed to admit that I failed. What happens if I plead guilty to a violation that results in 5 or more points?", "Do you have 3 or more alcohol related convictions in your entire driving record?", "do not", "Do you want to know what to do to respond to this type of traffic ticket?", "Yes", "To respond to these types of traffic tickets, contact the court directly.\nA suspension due to a traffic ticket is an 'indefinite' suspension. An indefinite suspension means your driver's license or driving privilege is taken from you until you pay a $ 70 suspension suspension fee and have a valid driver's license." ]

[ 0, 0, 1, 0, 0, 1, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 2, 1, 3, 3, 3, 3, 3, 3 ]

[ "I want to know what I have to pay ", "Do you need information about the driver responsibility assessment?", "no", "Would you like to know why you must pay?", "no I know that I got the fines", "Would you like to know how much you have to pay?", "yes", "The amount will depend on the type of violation or the total number of points on your driving record.", "That's great to hear! Another concern was with the driver's license and driving record. Isn't it true that my violation hearing has already been set? So, what's next?", "[24] the point reduction will not affect that action.", "will the PIRP course sponsor actually notify the DMV??", "The PIRP course sponsor will notify the DMV within 10 weeks after you complete the courses [11] DMV will then reduce the active points on your driving record by up to 4 points", "what happens if i get like 12 points for traffic violations??", "[6] your driver license may be suspended [7] point reduction means the numer of points on your driving record used to calculate the number of total points received within 18 months will be reduced by 4 points and may help you avoid suspension", "how are the points calculated though?", "[8] see about the NY State Point System [1] for more information about how points are calculated" ]

[ 0, 0, 1, 0, 1, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 1, 0, 2, 1, 3, 3, 2, 4, 3, 5, 4, 6, 6, 6, 6 ]

[ "I need some information on paying for a driver responsibility assessment.", "Would you like more information on what a driver responsibility assessment is?", "No, thank you.", "Do you know if you are required to pay or not?", "No, I'm not sure.", "Do you know how much you are required to pay?", "Yes, I know the amount.", "Okay. The amount you are being required to pay is dependent upon the type of violation or the total number of points on your driving record.", "And where could I see what type of infraction it is or how many points I have in my record? Can I present an additional appeal argument?", "Yes and it must be submitted within 30 days after your transcript were sent to you by the Transcriber. You may also do this after receiving the transcript by accessing the transaction again and enter either.", "Can NYS law requirements affect my appeal?", "Yes. Your appeal will be rected if it does not meet the requirements on NYS law.", "What should i do if i do not need the transcript?", "If you do not need the transcript, within 10 days of your appeal submission, you need to mail exhibits or arguments. failure in doing that, may result in the documents no be filed with the appeal." ]

[ 0, 0, 1, 0, 1, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 0, 2, 1, 3, 3, 2, 4, 3, 5, 5, 5, 5 ]

[ "I have some questions on paying a driver responsibility assessment.", "Do you have questions about what a driver responsibility assessment is?", "No.", "Are you the driver who is being required to pay?", "No, it's my husband.", "Is he aware of how much he will have to pay?", "No, we are unsure about the amount.", "I can help you figure that out. Would you be interested in paying these fees online?", "No, we plan to pay at our local DMV office.", "You can also pay this by mail, if that is more convenient for you. Would you be interested in paying by mail?", "Yes, that would be more convenient for me.", "Excellent. To send your payment by mail, you will have to send the minimum amount required on your DRA statement before the payment date.", "O.k., I get it. But how much can I pay by year?", "the annual assessment is $250 and that's the minimum amount.", "Now regarding any vehicle related insurance, is it possible for me to use my points account?", "There is. You have the Point and Insurance Reduction Program course. It's a DMV-approved course that will help to prevent you from losing your license in the event you accrued 11 or more points in your record." ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 3, 5, 5, 4, 6, 5, 7, 7 ]

[ "I need help with paying my driver responsibility assessment.", "Do you need more information about what a driver responsibility assessment is?", "No, I already know what it is.", "Are you aware of why you need to pay?", "Yeah.", "Okay. ", "How can you be sure that the person who registered for the course, is the one who actually attends the online class?", "Each sponsor has methods they use to make sure the right person is taking the course and if a person is found to defraud the system they can be prosecuted.", "do you happen to have a New York State DMV ID Number?", "Yes, I have a New York State DMV ID Number.", "That is good you have the New York State DMV ID number because otherwise you would not be able to show completion on your license record.", "What personal info is needed to take a course?", "The personal info they use is DMV ID number client ID Number from your NY State driver license, date of birth.", "Could a person go to jail if they try to defraud the system?", "Yes, a person could go to jail for defrauding the system." ]

[ 0, 0, 1, 0, 0, 1, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 ]

[ 0, 1, 0, 2, 2, 1, 3, 3, 3, 3, 2, 4, 3, 5, 5 ]

[ "Hi there. I have some questions related to the payment of the driver responsibility.", "Alright, no problem. but first., do you have any doubt regarding to what is the driver responsibility assessment?", "No, no. I have it pretty clear. Thanks.", "Then you know under which conditions you have to pay for this right?", "About that, I think I don't have it pretty clear as I though.", "You know how much you need to pay?", "Yes, I know that the amount depend of which kind of violation a person has committed. ", "That's right. Also depends of the total number of points on the driving record.", "ok thanks, I would also like to know if I have several vehicles, should I install the ignition interlock device only in one vehicle or should they be in all? and what would the installation fee be? could you give me information?", "This information can be found at the Ignition Interlock page at the NYS Division of Criminal Justice Services website", "What happens if I am convicted of an offence while driving out of restriction?", "In this instance, your license will be revoked" ]

[ 0, 0, 1, 0, 1, 0, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 1, 3, 3, 2, 4, 4, 4, 4 ]

[ "Can you tell me about driver responsibility assessment?", "You want to know more about paying the driver responsibility assessment?", "Yes, I would like to know about the driver responsibility assessment.", "I am able to tell you that the driver responsibility assessment is a fee that is paid to the DMV over a three year period if you are convicted of certain traffic offenses in NY State or when you accumulate 6 or more points on your driving record within 18 months.", "I have another question regarding on how long my restriction will be if it wasn't alcohol-related incident?", "In that case, the restriction will only remain in effect for a period of two years from the date you received your driver license or permit.", "That's ok. Um, just by curiosity, what would happens if by any chance i got a moving violation conviction just before i obtain my driver license which is having the restriction issue?", "Certainly there would be consequences, most remarkably the withdrawn of the approval for your driver license or permit. For that, you should have been convicted for any of the next: following too closely or tailgating, or speeding or being in a speed contest.", "Righ, right. Should be obvious but, what if i'm convicted for any of those?", "Then sorry, but your license will be inevitably revoked.", "That wouldn't be of any good, i guess. Well, ok, one more question, please. Where i can find info about installation fees, please?", "For those, you can visit the Ignition Interlock page, at the NYS Division of Criminal Justice Services website. Remember to do it if you are going to install devices in any vehicle you own or operate." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 4, 4, 4 ]

[ "sfsafsad", "Sure thing. But first. Do you know what the driver responsibility assessments are?", "Yes, I got it clear. But I have no problem if you add me any extra information.", "No problem. The driver responsibility assessment is a fee you must pat to the dmv over a three years period if you are convicted of a certain traffic offenses in the state of new york.", "I see what you mean. I'd like to ask you another question. Is that the DDP we're talking about?", "Yes, it is.", "Can I get a temporary or probationary ability to drive if I'm enrolled?", "perhaps. It depends on your court order.", "How much will this cost?", "There is a chart for that which should have been given to you when you got convicted. If you don't have it, please reference our website.", "What website?", "(insert website here)", "Thank you; do I need to have that documentation on hand when I go to a branch?", "Yes, it will expedite the process massively." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 3, 5, 4, 6, 6 ]

[ "Hi. I'm interested to know how long does it take after an accident happens for the report to be available", "Do you if the report was filled electronically by police or occurred in in one of the five boroughs of new york city?", "Not as far as I know.", "Do know if the report of the accident was made by police on paper?", "Yes, I saw it when they made the paperwork by hand.", "In that case, it could take at least 30 days from the date of the accident before you can search for the report.", "Another question for you regarding the suspension termination fee. Well. In case I am having trouble paying online, can I send the money through the mail as well?", "Yes, in some cases you can do that.", "Have you checked out if your suspension termination fee can be mailed?", "Yes, it seems like I can mail it, if I need to.", "If hat's the case, you only need to find the instructions on your suspension order.", "Once this suspension is over, I won't have any other kind of suspension problem with my driver license, right?", "You should not have any other problem. Because a definite suspension last until your suspension period ends." ]

[ 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 1, 1, 1, 2, 2 ]

[ "Get Accident Report", " DMV keeps accident reports for only 4 years from the date of the accident , except for rare instances that are described in Vehicle and Traffic Law Section 201", "How can I get a copy of an Accident Report?", "By mail?", "yes", "Use the Request for Copy of Accident Report PDF [ 2 ] MV-198C to order a copy of an accident report by mail", "I was just thinking about asking what if I pass my road test? Could you please provide me with temporary CDL details?", "Effective May 23 , 2014 , the New York State DMV will no longer issue a 10-day temporary license document upon successful completion of a Commercial Driver License skills test , in order to comply with the Federal self - certification and medical certification requirements for commercial drivers ", "If I am a US citizen", "your Commercial Learner Permit CLP or CDL document will have the legend NON - DOMICILED printed on documents issued on it . The TEMPORARY VISITOR and the expiration date of your legal status documentation will continue to be displayed on the CLP and/or CDL document .", "If the vehicle I am using for the skills test has an automatic transmission, and this is my first road test", "you will be given an E restriction" ]

[ 0, 1, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 2, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "Good afternoon. I have some doubts about accident reports.", "If that doubt is concerning the time DMV keeps those records, then you must know they're kept for only 4 years from the date of the accident. There are, thought, a few situations that requires records be kept for little longer, as you can see in Vehicle and Traffic Law Section 201.", "Do you want information about how to get a copy of an accident report?", "Yeah, I would like that, thanks.", "Do you want to know the procedures to do that by mail?", "No, not for mail, i don't like it.", "Maybe you would find more attractive the online option, then?", "Yeah, that would be fine. I think is more easy that way.", "Excellent, Then again, Are you interested in getting a copy on PDF format?", "Oh, yes, please, if you're so kind.", "No problem. All you have to do is, going online and then use he Order and Access Motor Vehicle Accident Reports transaction.", "That's what i call easy!. Look, a little doubt i have here. When an accident is reported to the police, and they took declaration and write it down in paper, how much time i need to let it pass before i can get a copy?", "When paper is involved, you'll have to let pass at least 30 days from the date of the accident, before you can search for the report." ]

[ 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 3, 4, 4 ]

[ "Hello, I could use some help with getting an accident report.", "Of course.", "Did you purchase accident reports online within the last 7 calendar days?", "No, I didn't.", "Unfortunately, no relevant information is found.", "Can you propose a topic?", "I propose DMV Records.", "What if I did not make it in my road test?", "Don't worry about it, you can pay for additional tests online or by phone.", "My learner permit will expire 2 weeks before my road test, is that a problem?", "Yes, you must get a new learner permit. For more information about it, please, see \"Get a learner permit\"." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3 ]

[ "You could tell me if I can access accident reports online. I've purchased some reports recently. So, can I?", "Yes, you can.", "Have you purchased accident reports online within the last 7 calendar days?", "Not within the last 7 days, no.", "Unfortunately, no relevant information is found.", "Can you suggest a topic that might interest me?", "DMV Records.", "Good to know. I was also asked for my SSN, why is that?", "Entering the last 4 digits of your SSN is used only to help identify you for the transaction.", "What if I already have a residence address on file with the DMV?", "In that case you are not required to change it when you change your mailing address, but you can change the residence address if you want to.", "OK. And what should I do for bulk manual orders for public or private organizations?", "Simply use the online DMV Manual Order transaction. For public organizations there is no fee for bulk orders. For private organizations there is a charge of $ 1.00 per manual for bulk orders and a minimum order of 25 manuals." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "Can you tell me how to access the accident reports I bought online?", "Of course.", "Have you purchased accident reports online within the last 7 calendar days?", "Yes, I did. That's why I'm asking.", "In that case you can access the reports again. Enter the Report Confirmation Number displayed during the report purchase transaction and emailed to you in the transaction confirmation.", "And how much does a search cost me?", "Search fees are required by law, see Vehicle and Traffic Law Section 202 on our website for a list of fees.", "I'll have a look at that later. Say, what do I need to provide to order an accident report by mail?", "You need the plate number of a vehicle involved in the crash/accident, and/or the driver license number of a person who was involved in the crash/accident.", "Can you suggest a topic that might be interesting for me?", "DMV Records.", "Do I have to pay a fee just to find out if my report is available?", "You can do a free limited search to see if your report is available. The system provides a list of accidents by date and county, and you can search for the plate number to see if the report is available." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "How long do accident reports stay on record from the DMV?", "The DMV actually keeps accident reports for 4 years from the date of the accident and in rare instances maybe longer.", "Do you need a copy of an accident report?", "No, not at this time I do not need a copy.", "Do you know how long after an accident the report is available?", "Yes, I read how long it takes.", "Was your accident filed electronically by police or occurred in one of the five boroughs of NY City?", "Yes my accident was filed electronically and occurred in one of the burroughs of NY City.", "Great, then you should allow at least 14 days from the date of the accident before looking for the report.", "What fees do I need to pay if I am searching through the mail?", "By mail you would need to pay a search fee of $10 and add a report fee of $15 for each accident report; but is actually less when order online.", "How long will it take if a paper form was used by police to report an accident?", "If filed with paper form, then you need to wait at least 30 days from accident before doing a search.", "Is it all possible to access accidents reports I already purchased online?", "Absolutely, you can access the reports again and you just need to enter the Report Confirmation Number displayed during the report purchase and emailed to you." ]

[ 0, 1, 0, 1, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 ]

[ 0, 0, 1, 1, 2, 2, 2, 2, 2, 3, 3, 4, 4, 5, 5 ]

[ "Is it possible to access accident reports I already purchased online?", "Yes you can access accidents reports you all ready purchased.", "Did you purchase accident reports online in the last 7 days?", "Yes, I did I purchased them 3 days ago.", "You can access the reports again and you need to enter the report confirmation number displayed during the report purchase transaction and emailed to you in the transaction confirmation and enter the search confirmation number.", "What topics can I look under online?", "You would be able to look under the topic DMV Records online.", "What if I want my accident report by mail?", "You must pay a required search fee of $10 plus an additional fee of $15 for each accident report you order my mail; but the cost is less if you order it online.", "How do I order a copy of a motorist accident report in NY State?", "You would have to be named on the accident report or represent a person named on the report or be a party to a civil action that arose from the accident.", "What happens if I search by county and date but do not select any reports?", "You would not be charged a fee if you did not select any reports." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "I need some info on PIRP", "Would you like to know about the PIRP course?", "no I know about it", "Would you like to know more about the Point & Insurance Reduction Program and your point reduction?", "yes that is what I came for", "Have you completed the PIRP course?", "not yet", "Would you like to know how you receive the point reduction?", "no", "Unfortunately, no relevant information is found.", "what do I do if I completed the course but it isn't on my driving rrecord?", "You need to contact the course sponsor", "Regarding online payments, can my license be suspended if I don't make the payment?", "Your driver license may be suspended if you don't pay, but it will be removed once your payment is processed.", "How do I obtain my standard driving record from a DMV office?", " a completed Request for Driving Record Information PDF MV-15C proof of identity 3" ]

[ 0, 0, 1, 0, 0, 0, 0, 0, 1, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "response_negative", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 1, 0, 2, 2, 2, 2, 2, 1, 2, 4, 3, 5, 4, 6, 6 ]

[ "Hello I need information about the Points and Insurance Reduction Program", "want to know about the course?", "do not", "Do you want to know about the reduction of points?", "do not", "want to know about the insurance reduction?", "do not", "Want to know about the DMV Point System Summary?", "Yes", "The following table shows the point values assigned to moving traffic violations. The \"points\" are evaluated based on your driving record based on the date you committed the violation, not the date you were convicted in court.", "About the standard driving record (summary), is there a difference if I request this summary by mail or in an office?", "There is no difference between an abstract that you request online, in an office, or by mail. They are certified DMV records. All include a certification statement and the signature of the Commissioner of Motor Vehicles, as well as the same safety watermark.", "Is my DMV completion certificate sent directly to my car insurance provider?", "We will send your certificate to you and you must supply the information to your insurance company for reduction benefits." ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 4, 3, 5, 4, 6, 6 ]

[ "I have some questions about the Point and Insurance Reduction Program.", "Do you need answers to the PIRP course?", "No, I do not at this moment.", "Do you need to learn about the point reduction?", "Yes, I need to learn about the point reduction after I complete the course.", "So you need to get information about point reduction after you complete the PIRP course?", "Yes, I need to know that information.", "What is the DMV point system summary?", "The points are assessed against your driving record based on the date you had the violation and is not based on the date in court.", "Do you know what happens when you accumulate 11 or more points in 18 months?", "Yes, I need to know this because I accumulated more than 11 points in 18 months.", "The DMV will call you for a hearing and your license may be suspended or revoked; but you can waive the hearing or accepting a definite period of suspension.", "How do you know for sure if the person who registered with the course is the one who actually takes the course online?", "Each sponsor has methods they use to make sure the right person is taking the course and if a person is found to defraud the system they can be prosecuted.", "With regards to my vehicle registration, is it possible to get my registration and renew my license at the same time?", "yes, mark the blue box on your renewal notice and add the $ 10.00 search fee to your renewal fee ." ]

[ 0, 0, 1, 0, 0, 0, 1, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "response_positive", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 1, 0, 2, 2, 2, 1, 3, 3, 3, 3, 2, 4, 3, 5, 5 ]

[ "Hello, I have some questions and I hope you have answers for me.", "Would you like to know more about the course?", "No, I already know a lot about the course.", "Would you like to know more about point reduction?", "No, I have read about this too.", "Would you like to know more about insurance reduction then?", "Yes! That sounds good.", "Have you completed the PIRP course?", "Yes, I have completed it.", "By the way, do youthful drivers in the assigned risk pool get an insurance premium discount?", "Yes. Any insured driver who is the principal operator and completes a Point & Insurance Reduction Program course will receive the reduction.", "Is it okay if I ask another question? in relation to the I - PIRP sponsors What steps are taken to ensure that the person enrolling in the course is also the one taking it?", "Each course sponsor has different methods to validate that the person who registered for the course is the same person who takes the course. Anyone who attempts to defraud the system or who accepts a certificate of completion of the course and its associated benefits without having personally completed the entire course has committed a crime and may be subject to prosecution, fines, and imprisonment.", "You must go to a DMV office if you need to change your name.", "You must go to a DMV office." ]

[ 0, 0, 1, 0, 1, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "response_positive", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 ]

[ 0, 1, 0, 2, 1, 3, 3, 3, 3, 3, 2, 4, 3, 5, 5 ]

[ "I need to answer several questions", "of the course?", "not", "of Point Reduction?", "yes", "you complete the PIRP course?", "not", " how do I receive the point reduction ?", "yes i received it", " If i are the principal operator of a motor vehicle?", "you will receive a minimum 10 % reduction in the base rate of your automobile and motorcycle liability and collision insurance premiums each year for three years", "Another question about standard and lifetime summaries by mail, what should I do to request the standard driving record by mail?", "Please send\n a complete request for DMV records in PDF MV-15\n a photocopy of your proof of identity", "I still need more information about the Internet Point & Insurance Reduction Program/Alternate Delivery Method. What exactly is this program?", "I - PIRP / ADM is an acronym for Internet Point and Insurance Reduction Program / Alternative Delivery Method. This program allows approved sponsors to provide defensive driving / accident prevention courses over the Internet or other alternative delivery methods, such as DVD or digital cable." ]

[ 0, 0, 1, 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 ]

[ 0, 1, 0, 2, 2, 2, 2, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "Hello there, I have some questions that I need you to answer for me.", "Of course. Do you have questions about the course?", "Yes, among others.", "Are you wondering how long the PIRP course takes, what it is like and how much it costs?", "No, I've read about these things on the website.", "Unfortunately, no relevant information is found.", "But here's a question I have regarding the course: what will you do to ensure I'm taking the course?", "To ensure that you are taking the course, you will also be asked questions regarding the content. It is possible that you will be asked to register in person and/or take an exam at the end to once again ensure you are the one who completed the course. Each sponsor's method is different.", "Can I ask something else? Regarding the person who enrolls in the course is the person who performs the course? of being different people, what consequences does it bring?", "Yes, a person could go to jail for defrauding the system.", "I'd like to ask you another question about the Point and Insurance Reduction Program. If I'm the primary driver of a car, what does PIRP do for me?", "In that case you will receive a minimum 10 % reduction in the base rate of your automobile and motorcycle liability and collision insurance premiums each year for three years.", "Okay, I'm also interested in learning more about Request for Driving Record Information. Is it possible to get a CDL abstract at a DMV office?", "No. You can not get your CDL or Lifetime abstract at a DMV office." ]

[ 0, 0, 0, 0, 1, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 1, 1, 0, 1, 3, 2, 4, 3, 5, 4, 6, 6 ]

[ "I have questions about PIRP", "Would you like to know about the PIRP course?", "no", "Would you like more information on Point Reduction?", "no", "Are you looking for information on Insurance Reduction?", "no", "Did you want information on the DMV Point System?", "yes", "I can link you to a table that shows the point values assigned to moving traffic violations. The \"points\" are assessed against your driving record based on the date you committed the violation, not the date you were convicted in court.", "Understood. Another question I have, how can I get standard and lifetime summaries? could it be by mail?", "If you wish to obtain your abstract by mail, you'll need a completed Request for DMV Records PDF [ 11 ] MV-15 and a photocopy of your proof of identity.", "I would like to know if the Point and Insurance Reduction Program will lessen the amount of my annual assessment? And I was wondering on what should I do if I get the first annual assessment statement?", "When you receive the first annual assessment statement, you can pay the annual assessment, or you can pay the total assessment for the three year period. " ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 4, 3, 5, 4, 6, 6 ]

[ "Hey, good evening. Need some answers about that program to reduce points on the license, please.", "Do you want information about the course?", "No, not about the course.", "Then, Would you like to know about the point reduction itself?", "No, don't need to right now.", "O.k, lets go to the next one. Are you interested in more information about a possible insurance reduction?", "No, that's not necessary right now, cause i already read about it.", "A very informed person, you are. O.K, So last thing we can help you with, is with doubts about the DMV's Point System. Is that what are your looking for?", "Sorry, but nothing similar to that neither.", "Unfortunately, no relevant information is found.", "Oh, well, it really doesn't matter. In any case, what good will make me to complete reduction program course?", "In first place, it will be very helpful to refresh your driving knowledge with a review of time-tested safe driving tips and an overview of today's vehicles and laws. Secondly, you may be eligible to reduce as many as 4 points on your driving record. That will be done automatically.", "Can you tell me more about how can I reduce the amount of the driver responsibility assessment if I complete a DMV-approved Point and Insurance Reduction Program course and I need to change name?", "You must go to a DMV office.", "Anything else I'd like to inquire regarding my course completion certificate. When will the certificates of completion be issued?", "The course sponsor must issue the course completion certificates within 14 business days after the course ends. Some sponsors offer express delivery options at an additional cost." ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 1, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 3, 4, 6, 5, 7, 6, 8, 8 ]

[ "I have questions about the point and insurance reduction program.", "Have you taken the course yet?", "Yes. I just started it.", "Do you know how long the course is and what it will cost?", "No. I have some idea on the length and costs, but I need clarification on that.", "Unfortunately, no relevant information is found.", "Once I complete the course and receive my certificate, will I see a reduction in insurance costs if I present my certificate to the insurance company within 90 days after getting it?", "Yes. You will see an immediate reduction in your liability and collision premium.", "Can you tell me on what are the other documents need in creating MyDMV account? I just ordered my driving records but haven't got it yet. What am I supposed to do?", "If you haven't received it in the mail yet, you will need to wait for it to arrive before you can create a MyDMV account.", "For verification, how do I know if the course has been documented on my driving record?", "You can request a copy of your driving record from the DMV. ", "OK thank you. I would also like to find out the driver's liability assessment. Do I have to pay this even if my license is not from New York State?", "Yes, it doesn't matter if your license is from the state or not, or even if you have or not a license." ]

[ 0, 0, 0, 0, 1, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 1, 1, 0, 1, 3, 2, 4, 3, 5, 4, 6, 6 ]

[ "If I have an out of state vehicle, do I need to register it?", "Do you live outside of New York State and want to know if you need to register your vehicle", "Yes, I am an out of state resident not from New York State.", "It depends on a few things.", "I planned to go out of state vehicle. How much is the vehicle use tax?", "It's $80 for 2 years for all passenger vehicle registrations and renewals. For Livery and for-hire vehicles, the tax is $400 for one year.", "My vehicle registration is from Manhattan, New York. Does the tax apply to my vehicle?", "Yes, your location apply to the vehicle use tax for all passenger registrations and renewals.", "tell me about the sales tax, how can I determine the fee?", "For this, you should add 3.25% to the fee listed on the cart and then change the result to the nearest 0.25$" ]

[ 0, 0, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 ]

[ 0, 1, 1, 0, 2, 2, 2, 1, 3, 3 ]

[ "I'd like some pointers on how to register my vehicle.", "Is it an out-of-state vehicle?", "Yes it's presently registered in Jersey.", "It's dependent on certain criteria.", "I also require more information on plates that have been lost, stolen, or destroyed. What if I misplaced it? or if it has been stolen?", "If that happens, then you need to surrender the registration and report the lost, stolen or destroyed plates. New registration and plates will be issued by the DMV.", "When i go to the DMV Office to surrender my plates, what the first thing that i need to do?", "You will need to first remove the plates and stickers.", "I heard that liability insurance are not required by some trailers. So do i need to surrender the plates if the trailer is not insured?", "Yes however, if the trailer does not have a valid registration, you need to surrender the plates regardless of whether the trailer required or not to have a liability insurance.", "After i remove the plates and stickers at the DMV Office to surrender my plates, what should i do?", "You will need to check the plates. Plate attached with plate frames and fasteners will not be accepted.", "For lost, stolen or destroyed plates, can i get a new one using the old registration?", "No. You need to surrender the registration and a new registration and plates will be issued after that by the DMV." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 3, 5, 4, 6, 6 ]

[ "how Register an out-of-state vehicle", "you need to register you vehicle in New York State?", "not", "What do I need to bring to the DMV?", "yes", "Before visiting a DMV office to register your vehicle , please complete the Document Guide to make sure you bring the correct documents with you . The requirements to register an out - of - state vehicle are generally the same as to register and title vehicle in New York ", "Regarding if my vehicle meets California emission standards, would my vehicle be meeting these standards if it has an odometer reading of more than 7,500 miles?", "In that case your vehicle is exempt from the California emissions standard", "What if the vehicle meets the California emissions standard?", "Even if your vehicle meets the California emissions standard, it is still subject to New York State emissions inspection and safety requirements.", "Where can I find more information?", "The New York State Department of Environmental Conservation website www.dec.ny.gov [1] has regulations for the California emissions standards and other motor vehicle emissions standards.", "What vehicles are subject to California emission standards?", "your vehicle must meet the California emissions standard if you have less than 7,500 miles on the odometer and you are\n a 1996 model year or a newer light duty passenger or van vehicle that has a GVWR gross vehicle weight rating of 6,000 lbs. or less" ]

[ 0, 0, 1, 0, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 0, 2, 2, 1, 3, 3, 3, 2, 4, 3, 5, 5 ]

[ "I'm looking for some guidance on how to register a vehicle from another state.", "Would you like to know if you have to register your vehicle in New York State?", "Yes.", "This depends on several factors.", "Well, apparently my car doesn't meet the emissions standards of Cali. What am I supposed to do about that?", "You should read the information about California emissions standards to determine if there is an exemption for your vehicle.", "Will do. Where can I find information about a lien on my certificate?", "You should see the section explaining how to remove or add a lienholder from a title.", "I'd like to ask you if may I use my learner's permit from another state because I haven't got my driver's license yet?", "Yes as long as it is from one of the Tri-States.", "Can I see a list of these eligible counties?", "They are listed on the website on the office locations page.", "Are the offices open on Saturdays?", "Yes some of our offices are open on Saturdays.", "If I want to eventually get a moped that has three wheels, do I need a different kind of driver's license?", "All new vehicles must be registered again at the DMV." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 4, 4, 4, 4, 3, 5, 5 ]

[ "Hello there. I want to register a vehicle from another state and came here to learn about that process.", "Would you like to know if you need to register your vehicle in New York State?", "Yes, that'd be great.", "This can depend on several things.", "Do you know if I have to do anything if ever I want to register a leased vehicle from a dealer in New York State?", "the dealer normally registers the vehicle for you by providing all your proofs and your registration application to the DMV", "what are the summaries that I need", "NY State driver license,permit", "I need information from the identification card", "current NY State Insurance ID card auto liability insurance 2", "If you did not pay New York State sales tax to the leasing company?", "provide your lease agreement , and complete Statement of Transaction PDF at NY State Department of Tax and Finance DTF-802", "which is the topic?", "Registration " ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 1, 0, 2, 1, 3, 3, 3, 2, 4, 3, 5, 5 ]

[ "how is Register an out-of-state vehicle", "Do you need to register you vehicle in New York State?", "not", "What do you need to bring to the DMV?", "yes", "Before visiting a DMV office to register your vehicle , please complete the Document Guide to make sure you bring the correct documents with you . The requirements to register an out - of - state vehicle are generally the same as to register and title vehicle in New York", "You've got it. Another concern I have about the registration process is whether I should only apply for an in-transit permit.", "If you are traveling and your registration expires, you should determine if the other state can issue an \"in-transit\" permit, which allows you to transport a vehicle to New York so that you can register it.", "what is the form that I will need to register?", "You will need to send in a completed Vehicle Registration/Title Application", "what counts as proof of ownership?", "Proof can be either a NY State Certificate of Title, or acceptable proof of ownership from any other state and we do not accept photocopies", "how do I get my documents back fast?", "To get your registration documents by express mail, enclose a pre-paid, pre-addressed express mail package with your application. Make sure the package can contain vehicle plates. " ]

[ 0, 0, 1, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 0, 2, 2, 1, 3, 2, 4, 3, 5, 4, 6, 6 ]

[ "I need registration information for an out of state car", "Do you want to know if you have to register your vehicle in New York State?", "yea", "You might need to register the car under certain situations", "Another question, does an ATV need a new york state vehicle registration?", "Yes. You must have a valid NY State registration to ride your ATV in New York State", " If the current owner did not register the ATV", " a transferrable registration and bill of sale that transferred ownership to the current owner , and a bill of sale that transfers ownership to you ", "Do I need insurance coverage for my ATV?", " You don t need insurance to register your ATV. However, you must have insurance unless you only drive your ATV on private property ", "If i purchased the ATV from a private seller", " the seller and the buyer complete the Statement of Transaction PDF DTF-802 . You can also show your proof of exemption or proof that the tax was paid", "What do I need to do to have a DMV appointment?", " Make a Reservation" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 3, 5, 4, 6, 6 ]

[ "Hi there. I'm looking for information related to the transaction of a car.", "You mean like changing the name of the owner? ", "Not exactly like that.", "Is the vehicle under any kind of damage from a natural disaster or something? ", "No, no, not at all.", "then, would you like some tips related to buy or sell a vehicle?", "yes, sure, any helpful tip will be appreciated.", "No problem. You can always consult the dmv brochures, along with Led the buyer be aware and the Q&A about your tittle certificate section. There you should find some useful information.", "There will be need anything like a proof of ownership fr the car?", "Yes, you will need it. The the proof of ownership is needed to register and tittle a vehicle in the new york state, so you need to get it at the purchase.", "This is the same for all kind of vehicles? I'm getting a car, but just to know.", "Alright. I'd also like to know about the proof of ownership from the car, would I need to bring proof to the DMV?", "yes that is correct. ", "They are different depending on the type of vehicle, like cars, trailers, boats, snowmobiles or manufactured homes." ]

[ 0, 0, 1, 0, 1, 0, 0, 1, 0, 0, 1, 0, 1, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "query_solution", "respond_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 0, 2, 1, 3, 3, 2, 4, 4, 3, 5, 4, 6 ]

[ "What will I need for ownership transfer at the time of purchase of my new vehicle? ", "Are you wanting to register the new vehicle in the state of New York? ", "Yes I am. ", "You can use DMV's document guide to make sure you get all documents you need from a seller so that you can register your vehicle in New York. ", "What must the seller do when transferring ownership to me? ", "The seller must either complete and sign the transfer ownership section of the title certificate and sign a bill of sale or provide other acceptable proofs of ownership and transfer of ownership. ", "Does the bill of sale need to be signed even if a vehicle is a gift? ", "Yes, the bill of sale must be signed when transferring ownership even if a vehicle is a gift. ", "Are proofs of ownership needed to register and title different types of vehicles different? ", "Yes, the proofs of ownership needed to register and title a vehicle in New York are different for different types of vehicles for example cars, trailers, boats, snowmobiles, manufactured homes. ", "How do I register a vehicle that I received as a gift? ", "You cannot do that over the phone, online, or by mail. Vehicles received as gifts must be registered at a DMV office. ", "Does a snowmobile received as a gift need to be registered? ", "Another question I have, is there anything that would prevent me from registering a vehicle in New York?", "Nothing special. If you meet the requirements, you can register a vehicle in NY without any problem.", "It must be registered at a DMV office. If it was a gift it cannot be registered over the phone, online or by mail. " ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 1, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "respond_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 3, 5, 5, 5, 6, 4, 7 ]

[ "Is there additional information I need to know about transfer of ownership?", "Do you need to know about changing names?", "No, not at this time.", "Do you know about checking if vehicle has been in a flood?", "No, I do not know about checking if vehicle has been in a flood.", "Would you like some tips on buying a vehicle?", "No, I have bought a vehicle before.", "Unfortunately, no relevant information is found.", "Where can I register my vehicle?", "It is necessary to register your vehicle at the DMV office and not online, over the phone, or by mail.", "Okay, that would be useful.I'd like to ask you if is there any detail about identification numbers on vehicles or motorcycles on NYS that I should be aware of?", "In that regard, the DMV should keep you up to date on any NYS laws referring to Vehicle Identification Numbers or VIN's.", "I see what you mean. I'd like to ask you another question. What about a new ATV's evidence of ownership?", "for new ATVs, you can use as acceptable proof of ownership the Manufacturer's Certificate of Origin (MCO) or the Manufacturer's Statement of Origin (MSO)." ]

[ 0, 0, 1, 0, 1, 0, 1, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "respond_no_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 0, 2, 1, 3, 2, 3, 5, 4, 6, 5, 7, 7 ]

[ "I need additional information about buying or selling a vehicle", "acerca de cambiar nombres?", "yes", "You can not change the name on the vehicle registration or the title certificate to the name of another person . You must transfer the ownership of the vehicle ", "Necesito Consejos para comprar un vehículo.", " Read the DMV brochures , Let the Buyer Be Aware, and Q&A About Your Title Certificate", "if is Flood damage", "You can check the National Insurance Crime Bureau database to see if a vehicle is flood damaged . You will need the Vehicle Identification Number VIN", "How to register", "Where can I get more help regarding specific information when registering various types of vehicles", "To get the information you are looking for, you must refer to the webpages that are listed on this page", " See information for how to register a vehicle you bought or received as a gift .\nRegister and title a vehicle or trailer\nRegister a snowmobile , boat or ATV", "Can you explain to me the procedures when transferring ownership of my vehicle?", " The seller must either" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 1, 0, 1, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "query_condition", "respond_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 3, 5, 4, 5, 7, 7 ]

[ "Hello, I would like to know additional information about the purchase or sale of a vehicle", "you want to know about Name change?", "Yes", "You cannot change the name on the vehicle registration or title certificate to someone else's name. You must transfer ownership of the vehicle.", "and what if they suffer flood damage", "You can check the National Insurance Crime Bureau's database to see if a vehicle is damaged by flooding. You will need the VIN vehicle identification number.", "and what should the buyer of a vehicle do?", "The buyer should\n sign the bill of sale, even if it is a gift\n pay sales tax or have proof of an exemption", "and what advice can you give me to buy a vehicle?", "Read DMV brochures, Inform Buyer and Questions and Answers about your certificate of title", "and are Proof of Ownership necessary?", "Do you know about All-Terrain Vehicles (ATVs)?. What about a new ATV's proof of ownership?", "for new ATVs, you can use as acceptable proof of ownership the Manufacturer's Certificate of Origin (MCO) or the Manufacturer's Statement of Origin (MSO).", "The proofs of ownership necessary to register and title a vehicle in New York are different for different types of vehicles, for example, cars, trailers, boats, snowmobiles, manufactured homes.\n Acceptable proof of ownership\n Obtain proof of ownership in pur chase" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 1, 0, 1, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "query_condition", "respond_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 3, 4, 6, 5, 7 ]

[ "Hey, good morning. I'm into a vehicle operation right now and need some information.", "Do you need information about any possible name change?", "No, i don't need that.", "Then perhaps are you looking for information related to vehicle damage, like flood?", "That's it. I'm interested in possible damages, thanks.", "If you're looking to check about any possible damage in your vehicle-to-be, please make use of the National Insurance Crime Bureau database. IN that way, you can verify if the vehicle has some damage due flood. You'll need to have the vehicle's VIN.", "I see, thanks. Em, Any possibility you can refer me to more information about how to purchase a vehicle?", "No problem. If you have any more doubts, you can read the following DMV documents: Let the Buyer Be Aware and Q&A about your Title Certificate.", "I'll get into those later, but thanks for telling me about them. Hey, do you only have information to register just vehicles?", "Also for vehicle registration, what happens if I buy a car from a private seller, how do I register it?", "In this instance, both you and the seller must complete the registration at the NY Department of Tax and Finance department (DTF-802), and the DMV then calculates the tax that is payable and issues a payment receipt", "No. We can give you information about registering a vehicle that has been given to you as a gift, for example, including trailers, snowmobiles, boats or ATVs.", "I understand that they cannot give me the information because they are different businesses Whoa, that's a lot of vehicles, huh? Let's say, in another question, what should a seller do when transferring a vehicle?", "Easy. Must complete and sign the transfer ownership section of the title certificate, and that's it." ]

[ 0, 0, 1, 0, 0, 1, 0, 1, 1, 0, 1, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "query_condition", "respond_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 1, 0, 2, 2, 1, 3, 2, 3, 5, 4, 5, 7, 7 ]

[ "Good evening, can i have some info about transferring ownership of a vehicle?", "No problem. Do you know what you need to do before buy a vehicle?", "Yes, i've read something about it.", "Great. However, let me remind you in a friendly way, that you can use the DMV's Document Guide to make sure you get all documents you need from a seller so you can register your vehicle in NY.", "Oh, glad you mention that. I 've read but i wanted to ask anyway. How do i find proofs for my transaction?", "For that, the seller must complete and sign the transfer ownership secion of the title certificate and sign a bill of sale.", "With that, can i proceed to register the vehicle?", "That's right. You can register your vehicle in that way. You can even register other vehicles, boats or ATVs following the same procedure.", "O.k, Now, can i change a name in a registration?", "Sorry, but you can not do that. You can, however, tranfer the ownership of that vehicle, of course.", "The proofs for registering, Are they equal to all vehicles?", "I'd like to confirm if the dealer where I purchased my vehicle would be the one to send the application to the DMV for registration?", "Thank you for your pateince while I researched the answer. Most NY State automobile dealers send the application for a vehicle registration and title certificate to the DMV ", "Sorry, but they are different for every vehicle. You can present acceptable proofs of ownership or get a proof when you purchase.", "Did you say before that the seller must sign a property transfer right?", "That's correct." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 1, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_solution", "respond_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 1, 1, 1, 1, 0, 2, 1, 3, 2, 4, 5, 3, 4, 7, 7 ]

[ "Hey, i was reading about the procedures to buy and sell a vehicle and wanted to know something extra about it.", "Is your doubt aimed to name changing?", "Oh, yeah, that one exactly.", "IS your doubt is if you can change the name on the vehicle registration, the answer is no. That applies for the title certificate too. In any case, to get a different name on the registration, you mus transfer the ownership of the vehicle.", "Umm, i see you're pretty specific on that one, huh?..If anyone want to have more information on buying a vehicle, what can be used?", "You can refer to the following DMV documents: Let the Buyer Be Aware, and Q&A About your title certificate.", "What can you tell me about possible damages to the vehicle?", "IF you're buying, you can go online and check the National Crime Bureau database and see if a vehicle has flood damage. You must be aware that you need the Vehicle Identification Number to do that.", "Umm, o.k that's useful information. Heh, say, do you happen to give information to register, i don't know, a snowmobile?", "In fact, yes. You can look for information about that vehicle and how to register it.", "Really?, That's nice!..What else can I register with you?", "OK, thanks, I have in mind. Final question for now, please. Are there any considerations about buying a car from someone else in a private sale?", "Well, certainly there is. IF you have a situation like that, both you and the seller must pass the form DTF-802, in order to get your taxes calculated by the DMV and be issued a payment receipt to you.", "You can register a boat or an ATV or a trailer.", "Where can I get the documents I need to register my car?", "You can request them from the seller." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 1, 0, 1, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "query_condition", "respond_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 4, 3, 5, 4, 5, 7, 7 ]

[ "I'm looking for information regarding benefits planning, can you help me?", "Are you planning for your own future?", "Yes I am", "You need to think about what your family would do if you died now. Social Security can help your family, provided you have earned enough Social Security credits through your work", "That's helpful to hear. Do you have any experience with the benefits planner? Thank you for your answer. Now, suppose I announce a death. What happens next?", "Are you asking in behalf of your spouse or parent records?", "Not, not at all.", "Are you asking for a retirement or disability situation on your own record?", "No, neither that.", "Are you asking because you're not getting any benefits?", "No, i'm not asking for any of that." ]

[ 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 1, 1, 1 ]

[ "Can you help me with planing the benefits for my survivors?", "Are you planning for the future of your survivors?", "Not right now.", "Unfortunately, no relevant information is found.", "But I want to know if my family would get any help from Social Security after my passing.", "yes, Social Security can help your family if you have earned enough credits through your work.", "Do you also know about if ever the adult child is already receiving disability benefits in his own record, can he still get benefits on my record?", "He still should check if he can get benefits on his parent's record. Higher benefits might be payable and he could be entitled to receive Medicare.", "If I am widowed, at what age can I have benefits and for what benefits?", "She can get reduced benefits as early as age 60 or full benefits at full retirement age. If she's 50 years old she could get the benefits if she's disabled and her disability started 7 years or earlier before your death.", "what if she remarries after my death?", "if she remarries after age 60, 50 if disabled, she would still qualify for the benefits on your social security records.", "And if she receives a pension not covered by Social Security?", "If it's a pension based on work then their Social Security benefits as a survivor could be affected." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "respond_no_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 3, 3 ]

[ "I need help planning for my survivors.", "Are you currently planning for the future of your survivors?", "Yes, I am.", "If you have earned enough Social Security credits, then Social Security can help your family should you die now.", "Can my stepfather receive the benefits too?", "He can if he became your stepfather before you turned 16.", "Is it okay if I ask a follow-up question for other Things? Will my 62-year-old mother's benefits be affected if she remarries?", "She will continue to qualify for benefits on the deceased spouse's Social Security record.", "are the kids eligible for benefits after they turn 18?", "Are they unmarried children under 18, or up to age 19 and attending elementary or secondary school full time and the children of a worker who died?", "no she's 19 and not in school" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 3 ]

[ "I want to know about planning Social Security benefits for the future in case I die.", "Are you already planning for the future?", "Yes, I am", "Since you are already thinking about what your family would need in case you die, I can tell you that Social Security can help your family if you have earned enough credits through your work.", "I have doubts about applying for my Social Security benefits, as I told you I am thinking about my future, could I do these online? or should I go to an office?", " If you want to apply for retirement benefits , disability benefits , or just Medicare and you meet certain criteria you can complete your application online", "yes", "Oh okay no problem", "Does my spouse get benefits?", " Even if you never worked under Social Security ,s you may still qualify for benefits if you are the ", "How can I get benefits", "Social Security can provide you , your spouse , and other eligible members of your family with benefits :\n [2] when you retire ;\n [3] if you become disabled ; [4] and\n [5] when you die ." ]

[ 0, 0, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "can you tell me about planning for social security benefits for my survivors?", "Are you currently planning for their future?", "Not right now.", "Unfortunately, no relevant information is found.", "But just to know, what if I left a surviving divorced spouse?", "If your marriage lasted for at least 10 years, then they could receive the same benefits as your widow or widower.", "Another question about disability eligibility: can you work in any other capacity?", " we ll decide that you don t have a qualifying disability and your claim will be denied ", "Okay, that seems unfair to me, that is, if I lasted with my wife for 9 years and 11 months, would social security really help my family if I died?", "Yes, if you earn enough social security credits then Social Security would help your survivors with the benefits you earn while working.", "Could my widow apply for disability benefits after my death?", "She would need to contact Social Security at 1-800-772-1213 . The process could get faster if she completes an Adult Disability Report before her appointment.", "Please, tell me about the benefits she could get and at what age?", "your widow could get reduced benefits as early as age 60 or full benefits at full retirement age. If she suffers from a disability, she could get the benefits as soon as she turns 50 if the disability started before your death or up to 7 years after your death.", "What is the maximum amount my family can get from Social Security?", "It varies, but there's a limit that's generally between 150 and 180 percent of the basic benefit rate." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 4, 4, 5, 5 ]

[ "Yes maybe you can help me with the forms for benefit planning?\n", "Are you interested in planning for the future?", "Yes I would like to prepare in the eventuality that I die.", "If you have earned enough Social Security credits through your work, Social Security can help your family financially.", "Would my partner benefit from this?", "Yes if they have not remarried in the interim and if they take care of your child who is under age 16 or disabled and receives benefits on your record.", "Sure. Now I need to ask about Social Security requirements for eligibility, could I get benefits if I was a surviving spouse?", "Yes, but you can not receive benefits as a surviving spouse while you are married.", "And what if, for example, I applied for disability benefits as a survivor: is there any way to speed up the process? I'm asking for a friend.", "Yes, there is. You can speed up the disability application process if you complete an Adult Disability Report and have it available at the time of your appointment. We use the same definition of disability for widows and widowers as we do for workers.", "Thank you for explaining. Back to my initial question. What if I was a surviving widow, who is already receiving retirement benefits?", "You can only apply for benefits as a widow or widower if the retirement benefit you receive is less than the benefits you would receive as a survivor." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "I need some information on benefits planning.", "I can help you with this. Are you planning for your future?", "No, I am planing for my wife Sally.", "Unfortunately, no relevant information is found.", "If Sally remarries after I die should she apply for my benefits?", "Yes, she can.", "I do have low vision though", "Ok no problem, we can help with that. ", "Can you tell me if when we divorce before I die, what benefits will Sally be entitled to?", "So she would be a surviving divorced spouse? ", "Yes, just trying to figure out her future without me.", "Ok, I see. Sally would continue to receive the benefits after your death provided your marriage lasted 10 years or more.", "I want to make sure that I plan for my family. How do I know if I have earned enough Social Security credits through my work?", "Absolutely, planning for the future is always wise. We can discuss the credit limits." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "respond_no_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 4, 4 ]

[ "I want to know how to plan for the social security benefits for my survivors.", "Are you currently planning for their future?", "Yes, I am", "then you can rest assured that they will receive Social Security help if you manage to earn enough social security benefits through your work.", "Ok, I would also like to find out about the benefits for my spouse or wife, how to know the benefits that I will have, and at the time of death of the family member how to notify?", "We should be notified right away when a person dies; but you cannot report a death or apply for survivors benefits online.", "Do you need to report a death?", "Yes, I need to report a death.", "You can call 1-800-772-1213 TTY 1-800-325-0778 between the hours of 7.a.m and 7 p.m. Monday through Friday to talk to a Social Security Representative to report a death. You can also, visit your local Social Security office.", "How many credits are needed to provide benefits for survivors?", "The number of credits needed to provide benefits for survivors depends on the worker's age when they die. No one needs more than 40 credits or ten years of work to be eligible for any Social Security benefit.", "What happens with minors when I die?", "If you are the unmarried child under 18 up to 19 if attending elementary or secondary school full time of a worker who dies they can be eligible for survivors benefits.", "No, I do not need that information at this time." ]

[ 0, 0, 0, 1, 0, 0, 0, 0, 1, 0, 1, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 1, 2, 2, 3, 3, 3 ]

[ "Hi, I want to know how to apply for disabilty benefits for family members.", "You'll need the Social Security numbers of each member of your family that may be eligible for benefits.", "Is your spouse also applying for benefits?", "No, that's not the case.", "Do you have proof of the marriage?", "Yes, I do.", "What can I do in case I don't have all the required documents?", "If you need the benefits now, don't delay applying for it, we'll help you get all the documents and information needed.", "just in case my application is denied. Can I request an appeal?", "we have a free TTY number for people with hearing impairments to request an appeal, 1 - 800 - 325 - 0778.", "I want to know more about the online tools, and what are the advantages of calculators?", "You can use the benefit calculators to help you plan online, using your personal my Social Security account to verify that your earnings are posted correctly and to get estimates of your future retirement, disability and survivors benefits." ]

[ 0, 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 2, 2 ]

[ "I have recently become permanently disabled. How do I apply for Social Security?", "To apply, you will have to provide information about yourself including your Social Security number, information about your health history including doctors names and addresses, dates of any hospital visits, and a list of medication and the dosage you take.", "Do I need to provide any information about the others who live in my home?", "Yes. If any other members of your household qualify for benefits, their social security numbers and proof of their ages will be needed. ", "Do I need a proof of marriage if my husband is applying for benefits, as well?", "Yes. A proof of marriage is required if your spouse is applying for benefits too.", "I'm not clear on whether or not I am qualified for benefits. Is there a place where I could get more information about this?", "Yes, more information about this topic can be found in your SSI booklet on page 5 under \"Your income and resources\".", "Another thing about this, I have few points, is there any method to estimate the benefits that I will be able to obtain?", "Then you can go and use one of our benefit calculator, so you can estimate your future retirement, disability or survivor benefits.", "These things can be completed using the computer, right?", "Are you goind to try it online?", "No, i'm only curious about it.", "In any cse, you would be willing to do that process, even if we are not able to process your request?", "Sure, why not.", "Good. An don't worry, if we are unable to do that, will send you information to contact us." ]

[ 0, 1, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 1, 1, 1, 1, 2, 2, 3, 3, 4, 4, 4, 4, 4, 4 ]

[ "What can I do if my application for disability benefits is denied?", "We can deny your application if we decide you don't meet the requirements to get the benefits after reviewing your application. But, you have the right to ask for a second review.", "So if I disagree with your decision I can ask for y application to be reviewed again?", "Yes, and in the notice you receive after getting your application denied, you can see the instructions on how to appeal the decision.", "Good to know! Another question related to application to be reviewed again. Is there a different process for advocates?", "Are you helping someone do their application?", "Yes, I'm filing for my sister.", "Yes, there are additional things you will need to know.", "Are disability and supplemental the same thing?", "There are 2 programs depending on your employment history and income.", "Is the information I need to have the same for both?", "For both programs you will need information about your medical condition, work and education history." ]

[ 0, 0, 0, 1, 0, 0, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 2, 2 ]

[ "What can I do if my disability benefits application is denied?", "if your application is denied is due to, after reviewing your case, we decide that you don't meet the requirements for disability benefits. But you can appeal our decision.", "Do you disagree with our decision?", "Yes, what can I do now?", "you have the right to ask for another review. In the denial notification you receive, you can see the instructions to appeal the decision.", "what would happen if I don't have enough social security credits to qualify for disability benefits?", "In that case, you can still qualify for Supplemental Security Income (SSI) if you have limited income and resources.", "do you have any TTY number for deaf people?", "Yes, we have the toll-free TTY number 1-800-325-0778", "Can a deaf person request an appeal through that TTY number?", "Yes, they can.", "Where can I get more information about SSI?", "You can read our Supplemental Security Income SSI booklet in the section \"Your income and resources\" on page 5." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "My application has been denied what do I do?", "Read if your application is Denied on our website", "and read If you disagree with our decision", "ok ", "Unfortunately, no relevant information is found.", "What other publications are there I can read?", "There is Apply Online For Disability Benefitss Disability, Benefitss and Disability Starter Kit", "Can you tell me more about the survivors benefits?", "Use our Survivors Planner to learn how your family members are protected ", "Can I do this online?", "you can complete your application online", "What about spouse benefits?", " Even if you never worked under Social Security you may still qualify for benefits if you are the spouse or divorced spouse of a retired worker" ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "Hello, I need to get a Corrected Card for my child. Can you help me?", "Did you change the name of your child?", "No, I didn't change his name.", "Does he works?", "No, he doesn't.", "You need to tell us when your child's name changes or it could cause him some inconveniences. Your child hasn't changed his name?", "No, he hasn't changed his name.", "Unfortunately, no relevant information is found.", "What could I use as proof of identity to show to Social Security?", "You could use your U.S. driver's license or a state-issued non-driver identification card.", "Any other document I could use?", "You can also use your U.S. passport.", "And for my child, what kind of document can I use as his proof of identity?", "You must use a document that shows his name, identifying info, recent photography, or parents' names.", "can I use copies of the documents needed?", "Only if the copies are certified by the agency that issues them. If not, the documents must be originals." ]

[ 0, 0, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 1, 1, 1, 1, 2, 2 ]

[ "What documents do I need to obtain a corrected card for my child?", "The documents you need will depend on whether or not your child is a U.S. citizen.", "Have you established your child's U.S. citizenship with us?", "No, I have not.", "Unfortunately, no relevant information is found.", "I don't have an identity document for my child with his prior name on it. What can I do?", "An unexpired identity document with your child's new name can be accepted as long as we can establish his/her identity in our records.", "Do you know about Social Security regulations, what if I need to change my name on my Social Security card?", "You have to prove your legal name change. You'll need to provide any document that proves that you legally changed your name", "What documents are accepted as proof of identity?", "Acceptable documents have to be current and show your name, identifying information, date of birth and a recent photograph.", "Please, give me some examples of acceptable documents.", "you could show your US driver's license or state-issued non-driver identification card or your U.S. passport." ]

[ 0, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "respond_no_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 1, 1, 1, 1, 1, 1 ]

[ "My child's Social Security Cardhas the wrong name on it, how do I get it changed?", "Have you legally change your child 's name because of adoption, court order or any other reason?", "No he has the same name as at birth.", "Is your child employed at the moment?", "Yes he has a summer job.", "Once the error is corrected, his employer must be informed as well.", "One more question for the documents that I will be needing, what do I need in order to get a new card?", "The documents you need will depend on whether or not you are an established U.S. citizen.", "I am a U.S. citizen. What documents will I need?", "If you don't have the documents required, you can use your employee ID card, but it must not be expired and it must include your date of birth. ", "Is there any way else I can obtain a card without contacting Social Security?", "No. You must contact Social Security to receive a new Social Security card.", "Are the documents that I need different depending on whether I'm a citizen or not?", "Yes. Your citizenship will effect which documents you need." ]

[ 0, 0, 0, 0, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "I need to amend my daughter's Social Security Card, how do I proceed?", "Have you legally changed your child 's name as a result of adoption, a court order or some other reason?", "Yes she was adopted and took her stepfather's name.", "Well then you definitely need to tell Social Security so that you can get a corrected card.", "What documents must I present?", "We accept the Final adoption decree with the new name as proof.", "I was just thinking about asking about Social Security. What if you don't have all of the necessary documents?", "If we don't receive the documents within 10 days we can look at other documents as long as they aren't expired and show your name and identifying information such as a birthday or a photo.", "What counts as proof of identity? ", "Any document that isn't expired that has information about you such as a driver's license or passport.", "What specific cards show proof of identity? ", "You can use a U.S. driver's license, a state ID card, or a U.S. passport.", "Am I able to request a replacement card online?", "Yes, ordering online is a fast and secure way to get a replacement card." ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 3, 3 ]

[ "What documents will I need to get a corrected card for my son?", "The documents you will need will depend on whether your son is a U.S. born citizen or a foreign born citizen.", "He is a U.S. citizen, but what documents do I need to verify this with Social Security?", "ITo verify your son's citizeship, we will need to see a U.S. birth certificate or an U.S. passport.", "Will this prove his identity?", "Yes, this will prove your son's identity.", "Understood, and regarding the monthly Medicare premiums, if I am single and I file an individual tax return, what happens to my monthly premiums for 2020?", "Then the chart on our website applies to you.", "If I give you current tax information, can you update your records?", "Yes, we'll update our records.", "What happens if you determine that I'm a higher-income beneficiary?", "In that case you'll pay a larger percentage of the total cost of Part B based on the income you normally report to the Internal Revenue Service IRS. You'll pay monthly Part B premiums equal to 35, 50, 65, 80, or 85 percent of the total cost, depending on what you report to the IRS." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3 ]

[ "Hello. Will you help me correct my child's social security card?", "Sure. Have you legally changed your child's name?", "No. my child's name has not changed.", "Is your child employed?", "Yes, she is working.", "Your child will need to tell her employer that she is correcting her social security card.", "Are you familiar with the replacement procedure? What do I do if I can't find one of the documents needed?", "Do you have the Employee Identification Card?", "no", "and the school ID card?", "no", "and Health insurance card not a Medicare card?", "no", "and the American Military Identification Card?", "neither", "In that case you will not be able to obtain the US Passport." ]

[ 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "respond_solution_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 0, 0, 0, 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "What documents do i need?", "If you have not already established your child 's U.S. citizenship with us we need to see proof of U.S. citizenship ", "If you have not already established your child 's U.S. citizenship with us we need to see proof of U.S. citizenship .", "ok yes that applies to me", "If you have not already established your child 's U.S. citizenship with us , [19] we need to see proof of U.S. citizenship", "What documents do I need?", " Citizenship", " If the document you provide as evidence of your child 's legal name change does not give us enough information to identify your child in our records or if you changed your child 's name more than four years ago", "you must show us an identity document in your child 's prior name as shown in our records", " If you do not have an identity document in your child 's prior name", " we may accept an unexpired identity document in your child 's new name , as long as we can properly establish your child 's identity in our records", "what others do i need?\n", "We can accept only certain documents as proof of your child 's identity" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "How can I apply for disability benefits?.", "You can apply for these benefits as soon as you become disabled.", "Are you ready to apply now?", "Yes, I'm ready.", "then you can complete your application online or call our toll-free number 1-800-772-1213.", "what other resources do you guys have published that I can use to get more information?.", "Among our publications, there are, Apply Online For Disability Benefits, Disability Benefits, and Disability Starter Kit.", "can you give me a way to contact you guys for applying in case of hearing impairments?", "yes, sure. You can use our TTY number 1-800-325-0778. Or you could visit your local Social Security office.", "Can I apply without having all of the required documents?", "We actually recommend you to apply as soon as possible. We'll help you get all the information needed to complete the process.", "Ok, in my case, I was self-employed. Is there anything else I need to do?", "You'll need a copy of your federal tax return." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "How do I apply for disability benefits?", "A person should apply for benefits as soon as they become disabled.", "Are you currently disabled and ready to apply for benefits?", "Yes, I'm ready to apply.", "Do you happen to have a hearing disability?", "Yes, I'm deaf.", "For those with hearing impairements, you can call 1-800-325-0778. You can also visit your local Social Security office.", "Can I apply right now?", "Since you are disabled, you can apply right away.", "What if I'm inquiring about benefits for someone other than myself?", "Please read about what you need for this.", "What if I don't have all the documents I need to apply?", "Don't delay applying for benefits. We can help you obtain the documents you need.", "What if I don't have enough work credits to obtain Social Security disability benefits?", "In this case, you may still qualify for SSI if you have limited income and resources.", "Can I call my local Social Security office for help with applying?", "Yes. You can call or simply visit your local Social Security office for assistance." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 2, 2, 3, 3 ]