Datasets:
dial_id
stringlengths 32
32
| utterance
sequence | segmentation_label
sequence | da
sequence | role
sequence | turn_id
sequence | topic_id
sequence |
---|---|---|---|---|---|---|
8df07b7a98990db27c395cb1f68a962e | [
"Hello, I forgot o update my address, can you help me with that?",
"hi, you have to report any change of address to DMV within 10 days after moving. You should do this both for the address associated with your license and all the addresses associated with all your vehicles.",
"Can I do my DMV transactions online?",
"Yes, you can sign up for MyDMV for all the online transactions needed.",
"You've got it. Another query about DMV. What happens if you seek a hearing with the DMV?",
"the suspension is placed on hold pending the outcome of the hearing",
"Besides that, will I receive a notice?",
" the NYS Department of Motor Vehicles , \" DMV \" may send you a Notice of Registration Suspension",
"If you submit the affidavit?",
"you will not have to appear at a DMV hearing",
"How can I respond to a tolling authority about a non-payment of tolls?",
"DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or failed to pay the toll , fees or other charges"
] | [
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4
] |
40624f26295868cf5ccd15dbbbd2ba48 | [
"Will you keep me informed about when my insurance is about to lapse?",
"Yes. The New York State requires every motorist to maintain their insurance up to date so we at DMV make sure to inform you if you have any problem with your insurance.",
"Is it needed that my address is always up to date with you guys?",
"Yes, It is required. If not we won't be able to keep you informed about your insurance and we'll suspend your registration and license. You should make sure to turn in your vehicle's license plate before canceling your insurance policy",
"for the suspension to be put on hold until the result is known. Isn't there a chance for a hearing? May I at the very least request a hearing with the DMV?",
"Yes, you also have the right to a hearing before the DMV.",
"And what effect can the hearing have?",
"The purpose of the hearing is to determine whether the tolling authority notified you that you failed to pay tolls, fees or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a 5 year period, or failed to pay $ 200 in tolls accumulated within 5 years, if the violations occurred in a commercial vehicle, or failed to have them dismissed or transferred. At the hearing, you may NOT dispute whether you evaded a toll and/or failed to pay tolls, fees or other charges.",
"Well, that was very informative. Thank you. By the way, how can I dispute someone claiming I didn't pay my toll?",
"To do this, please contact the tolling authority listed on the Notice of Registration Suspension.",
"Alright. Back to the topic: do I have to appear at the hearing in person?",
"You may request an in-person DMV hearing or you may request a hearing by affidavit, this is a hearing on paper. The Notice of Registration Suspension provides instructions about how to submit the affidavit to DMV."
] | [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
] |
c50af25ca77f79ee213fe130689b43e9 | [
"I moved recently and forgot to update my address. Could this be a problem?",
"Yes, by statute, you have to report a change of address to DMV before ten days after moving.",
"Is it common to delay a transaction due to forgetting any prerequisite when going to the DMV office? what could be the alternative?",
"Yes. Around 10% of our customers forget some of the pre-requisites when going to a DMV office. To avoid this, you could check on the DMV website to see if you can do your transaction online.",
"I have another question about the toll that I'd like to ask. another question: where is the Notice of Suspension of Registration kept?",
"The notice will inform you that if you pay all tolls, fees, or other charges due to the toll authority, or if you dismiss or transfer them, the suspension will not take effect.",
"How can I respond to a toll authority for non-payment of tolls?",
"it is important that you DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or did not pay the toll, fees, or other charges.",
"want to dispute an allegation?",
"do not",
"Unfortunately, no relevant information is found.",
"What is the purpose of a DMV hearing?",
"The purpose of the hearing is to determine if the toll authority notified you that it did not pay tolls, fees, or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a period of 5-year period, or did not pay $ 200 in tolls accumulated within 5 years, if violations occurred in a commercial vehicle, or were not discarded or transferred"
] | [
0,
1,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
] | [
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
3,
4,
4
] |
6d770dae8d55f53fe5ffb42e0c56250d | [
"Can you keep me up to date with my insurance so it doesn't lapse?",
"The New York State requires every motorist to maintain auto insurance always that a vehicle is registered, due to that, DMV works with insurance companies to monitor your insurance coverage and keep you informed.",
"How would you contact me about any insurance problem?",
"After knowing about the problem we will send you a mail with an insurance inquiry letter to allow you to solve the problem.",
"What if I request a DMV hearing and have another concern about paying tolls, fines, or other charges?",
"the suspension is placed on hold pending the outcome of the hearing",
"Besides that, will I receive a notice?",
" the NYS Department of Motor Vehicles , \" DMV \" may send you a Notice of Registration Suspension",
"If you submit the affidavit?",
"you will not have to appear at a DMV hearing",
"How can I respond to a tolling authority about a non-payment of tolls?",
"DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or failed to pay the toll , fees or other charges"
] | [
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
] |
6c5b68cc057d4ec75a2ee148a4f7b61b | [
"Tell me about what can I do to not let my insurance lapse.",
"Since we work with the insurance company to make sure that all the vehicles maintain their insurances properly and according to the New York State requirements, we sill inform you of any problems with your insurance coverage. ",
"What if I cancel my insurance policy?",
"you have to turn in your vehicle's license plates at DMV.",
"Ok, what if I can't pay a toll? is there a way to request a DMV hearing?",
"the suspension is placed on hold pending the outcome of the hearing",
"Besides that, will I receive a notice?",
" the NYS Department of Motor Vehicles , \" DMV \" may send you a Notice of Registration Suspension",
"If you submit the affidavit?",
"you will not have to appear at a DMV hearing",
"How can I respond to a tolling authority about a non-payment of tolls?",
"DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or failed to pay the toll , fees or other charges"
] | [
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
] |
b0ec7856f137d95cd95e4bd5803d6039 | [
"Can you help me with how to avoid the lapse of my insurance?",
"DMV is always in contact with insurance companies to electronically monitor your insurance coverage and comply with the New York State requirements.",
"Can I just notify the United States Postal Service about a change of address or do I have to update this info with the DMV too?",
"You have to keep your address up to date in the DMV. It is not enough to inform the US Postal Service.",
"I'd like to know if I will receive a Notice of suspension of Registration if I don't pay tolls?",
"The notice will inform you that if you pay all tolls, fees, or other charges due to the toll authority, or if you dismiss or transfer them, the suspension will not take effect.",
"How can I respond to a toll authority for non-payment of tolls?",
"it is important that you DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or did not pay the toll, fees, or other charges.",
"want to dispute an allegation?",
"do not",
"Unfortunately, no relevant information is found.",
"What is the purpose of a DMV hearing?",
"The purpose of the hearing is to determine if the toll authority notified you that it did not pay tolls, fees, or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a period of 5-year period, or did not pay $ 200 in tolls accumulated within 5 years, if violations occurred in a commercial vehicle, or were not discarded or transferred"
] | [
0,
1,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
] | [
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
3,
4,
4
] |
d300862fdb62bc02ac52bad6a46a06bd | [
"Is it that important to update my address at the DMV?",
"By statute, you must always report any change of address to the DMV within 10 days of moving. This applies for the address associated with your license and all addresses associated with your registered vehicles.",
"Do I have only 10 days to report a change of address?",
"Yes, this is required by law. You have to report your new address within ten days of moving.",
"Another question, what happens if I don't pay a toll? Could I ask for a DMV hearing?",
"Yes, you also have the right to a hearing before the DMV.",
"And what effect can the hearing have?",
"The purpose of the hearing is to determine whether the tolling authority notified you that you failed to pay tolls, fees or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a 5 year period, or failed to pay $ 200 in tolls accumulated within 5 years, if the violations occurred in a commercial vehicle, or failed to have them dismissed or transferred. At the hearing, you may NOT dispute whether you evaded a toll and/or failed to pay tolls, fees or other charges.",
"Well, that was very informative. Thank you. By the way, how can I dispute someone claiming I didn't pay my toll?",
"To do this, please contact the tolling authority listed on the Notice of Registration Suspension.",
"Alright. Back to the topic: do I have to appear at the hearing in person?",
"You may request an in-person DMV hearing or you may request a hearing by affidavit, this is a hearing on paper. The Notice of Registration Suspension provides instructions about how to submit the affidavit to DMV."
] | [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
] |
36d8220de559b6a96a82eef4aa6b6e1c | [
"Hello, I recently moved with my family and I forgot to Update my address. I read an article about the Top 5 DMV mistakes people do, and figured out it'd be a problem if I don't update it. What can I do?",
"Hello. First, you have to report a change of address to DMV within ten days of having moved, for both the address associated with your license and all the addresses associated with each vehicle you have. ",
"It's been 2 weeks since I moved. What are the consequences of not having updated my address within those ten days?",
"You will be charged with operating an unregistered vehicle and/or aggravated unlicensed operation.",
"you can't make those statements since you don't have evidence What about a hearing? Can I at least ask for a DMV hearing?",
"Yes, you also have the right to a hearing before the DMV.",
"And what effect can the hearing have?",
"The purpose of the hearing is to determine whether the tolling authority notified you that you failed to pay tolls, fees or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a 5 year period, or failed to pay $ 200 in tolls accumulated within 5 years, if the violations occurred in a commercial vehicle, or failed to have them dismissed or transferred. At the hearing, you may NOT dispute whether you evaded a toll and/or failed to pay tolls, fees or other charges.",
"Well, that was very informative. Thank you. By the way, how can I dispute someone claiming I didn't pay my toll?",
"To do this, please contact the tolling authority listed on the Notice of Registration Suspension.",
"Alright. Back to the topic: do I have to appear at the hearing in person?",
"You may request an in-person DMV hearing or you may request a hearing by affidavit, this is a hearing on paper. The Notice of Registration Suspension provides instructions about how to submit the affidavit to DMV."
] | [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
] |
d669eb54fe7ce1aea3f5a5241642ba87 | [
"Hi , I forget to update my adress. And What will happen now.?",
"You must inform your adrees change to DMV in ten days. If you are in ten days, please hurry.",
"If I don't, is there any serious problem for me?",
"Yes , in thşs case you can miss a suspensin order, and so you can continue to drive an unregistered vehicle",
"I'd like to know if I don't pay tolls, and the DMV will give me a Notice of Registration Suspension, is it possible to request a hearing from DMV before they send me the suspension of my registration?",
"Yes, you also have the right to a hearing before the DMV.",
"And what effect can the hearing have?",
"The purpose of the hearing is to determine whether the tolling authority notified you that you failed to pay tolls, fees or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a 5 year period, or failed to pay $ 200 in tolls accumulated within 5 years, if the violations occurred in a commercial vehicle, or failed to have them dismissed or transferred. At the hearing, you may NOT dispute whether you evaded a toll and/or failed to pay tolls, fees or other charges.",
"Well, that was very informative. Thank you. By the way, how can I dispute someone claiming I didn't pay my toll?",
"To do this, please contact the tolling authority listed on the Notice of Registration Suspension.",
"Alright. Back to the topic: do I have to appear at the hearing in person?",
"You may request an in-person DMV hearing or you may request a hearing by affidavit, this is a hearing on paper. The Notice of Registration Suspension provides instructions about how to submit the affidavit to DMV."
] | [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
] |
217226ad0b12d570096307efb0a12422 | [
"What happens if my insurance lapses?",
"Because we all pay indirectly for crashes involving uninsured motorists, New York State requires every motorist to maintain auto insurance every single day a vehicle is registered. DMV works with insurance companies to electronically monitor your insurance coverage",
"When did your insurance lapse?",
"Does it matter?",
"Yes. we mail you an insurance inquiry letter to allow you to clear up the problem",
"Thanks for this valuable information, I have one last question, is it advisable to have the same address in my applications, documents and transactions?",
"The DMV sends documents and important notices to customers by mail. We recommend that you use the same address on all of your applications, documents, and transactions. You must report your address change to both the DMV and the USPS.",
"I have another question about my DMV and USPS records. What if my mailing address changes?",
"If you fail to maintain an updated address with us you won t learn that you have an insurance problem and we will suspend your registration and license. Make sure you turn in your vehicle s license plates at DMV before you cancel your insurance policy",
"I have another question for you about DMV. Is it possible for me to pay off the entire debt if given the opportunity?",
"Yes, you can do it if you want to, you would have to pay $350 too, as additional assessments.",
"Another factor to consider is the expense of traffic points. What is the price of a traffic point?",
"DMV maintains a point system to track dangerous drivers. Often motorists convicted of a traffic ticket feel they have resolved all their motoring issues with the local court , but later learn that the Driver Responsibility Assessment DRA is a separate DMV charge based on the total points they accumulate ",
"What happens if I still have a problem afer getting the inquiry letter?",
"we must suspend the vehicle registration",
"When do I need to report my address update?",
" you must report a change of address to DMV within ten days of moving"
] | [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15,
16
] | [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5,
6,
6
] |
2e136edc0e09be06570284ce93cc3956 | [
"What happens if I forget to update my address?",
"You must report a change of address to DMV within ten days of moving. That is the case for the address associated with your license , as well as all the addresses associated with each registered vehicle , which may differ",
"What happens if I forget to update my current address?",
"You will miss a suspension order and may be charged with operating an unregistered vehicle and/or aggravated unlicensed operation , both misdemeanors.",
"I'd like to ask you if I don't pay tolls and request for a DMV hearing, does my vehicle registration suspension be on hold?",
"the suspension is placed on hold pending the outcome of the hearing",
"Besides that, will I receive a notice?",
" the NYS Department of Motor Vehicles , \" DMV \" may send you a Notice of Registration Suspension",
"If you submit the affidavit?",
"you will not have to appear at a DMV hearing",
"How can I respond to a tolling authority about a non-payment of tolls?",
"DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or failed to pay the toll , fees or other charges"
] | [
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
] |
9d33d55f27df09975d58fba9270357d4 | [
"I just moved. How long do I have to update my address?",
"You have 10 days to update your address.",
"You have not updated to your current address?",
"Not yet, but it's only been 5 days.",
"Unfortunately, no relevant information is found.",
"Are there costs associated with traffic points?",
"Yes, the DRA charge is based on the number of points you have accumulated.",
"In addition, for New York State DMV . How do I answer to a toll authority if I haven't paid my tolls?",
"it is important that you DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or did not pay the toll, fees, or other charges.",
"want to dispute an allegation?",
"do not",
"Unfortunately, no relevant information is found.",
"What is the purpose of a DMV hearing?",
"The purpose of the hearing is to determine if the toll authority notified you that it did not pay tolls, fees, or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a period of 5-year period, or did not pay $ 200 in tolls accumulated within 5 years, if violations occurred in a commercial vehicle, or were not discarded or transferred"
] | [
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"respond_no_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
2,
3,
3
] |
f6f9bc71eeb564a259dfd7233c315231 | [
"Can I know if anybody asked for my records?",
"Yes, since the records of searches are public we'll inform any motorist if his records were searched.",
"it looks like my browser is not compatible with your website.",
"You should visit https://encryption.ny.gov/ to check the compatibility of your website and if it says that is not compatible, please update your browser.",
"I need to contact DMV about my dial-in search account",
"Our contact address for that is NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137e - mail",
"Sorry, it looks like my chat didn't show your message well, can you please how to tell me how to contact DMV about my dial-in search account.",
"ok our mail address for dial-in search account related problems is NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137",
"I have problems with my phone right now, could I communicate with you online? . Who holds the lien?",
"The lienholder has possession of the certificate until the lien is satisfied, at which point they will send it to the owner.",
"Is this the policy only in this state?",
"This is the policy of many of other states, not just this one.",
"How do I remove a lien if I lost it?",
"You can apply for a new one by mail or at your local DMV office."
] | [
0,
1,
0,
1,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
3,
3,
4,
4
] |
15926f143de66ae09bd0d6848f91a021 | [
"I need to know if DMV could contact me regarding my dial-in searches I do with my dial-in search account.",
"Yes, DMV can ask you about your dial-in searches. We do this to monitor compliance with the DIAL-IN Terms of Service.",
"What about if I didn't perform the search I'm asked about?",
"If you or any of the known users performed the search, you should contact us immediately. You have to respond to our inquiry about the dial-in search or your search privileges will be suspended until you respond.",
"What kind of documents or business records can I use to document my searches",
"Some examples are invoices, retainer agreements, consent forms, and surveillance reports, among other types of records. You should maintain these records to comply with our terms of service.",
"For title certificate, can I ask another question? What happens if a lien-holder obtains a copy of my title certificate?",
"In a number of states, a lienholder is in possession of the title certificate until the lien has been satisfied in full. When the lien has been satisfied, they then send the title certificate to the owner",
"Is your vehicle registered in NYS but the out-of-state title certificate is received by you from the lienholder?",
"Yes, this is the case",
"In this instance, you must send the title certificate to the Title Services Bureau. The DMV then send you a NYS title certificate. There is no fee applicable to this as you already paid for the title certificate fee when registering your vehicle",
"What are the other ways that my lienholder can remove the lien from my title certificate?",
"Is your lienholder an account holder with the DMV's ELT?",
"Yes, they are",
"Your lienholder can then file to have the lien removed electronically"
] | [
0,
0,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
2,
3,
3,
3,
3
] |
dcfc555791f5bbb99db4abd6259c5a0f | [
"I want to know about dial-in search accounts.",
"I need to do searches for DMV records for driver licenses and other info. Can I use it for this?",
"Yes, with the Dial-in service you can actually search for records of driver licenses, registrations and other similar information at the DMV. This service is typically used by attorneys, insurance and private investigators, process servers and security personnel.",
"Also, I need to find out information on what should be the process when I close my account in DMV?",
"Be sure to let us know what you want the remaining balance, if any, to do to your account.",
"Is the information provided by this service public records?",
"Yes, al the records of searches are public records",
"Will I get an account to check my application?",
"Yes, an account will be created for you and we'll send you your account number and password. Your account number will never change.",
"is there a fee for using the dial-in search account?",
"Yes, there's a fee that we must charge according to the NYS Vehicle and Traffic Law. This fee applies to private persons, commercial organizations and not-for-profit organizations.",
"Do I need anything specific if I perform a search on behalf of a client?",
"You'll have to show permissible use of your client and your client-agent relationship."
] | [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
] | [
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5
] |
0b3dbb09b35e288d300a28330a981c8e | [
"Can a motorist know if I searched his records using the dial-in search account?",
"Yes, we will if asked. All the records of searches are public.",
"What info would the motorist get when asking if his records were searched?",
"As I mentioned before, all the search records are public records.",
"Are your security protocols strong enough to protect the data?",
"Our security protocols are being upgraded to ensure the protection of your data.",
"Would the upgrading of the security protocols affect the compatibility of my browser?",
"Due to the upgrading of our security protocols, you should make sure your browser is compatible.",
"It's okay. Now, about the cancellation. Who holds the lien?",
"The lienholder has possession of the certificate until the lien is satisfied, at which point they will send it to the owner.",
"Is this the policy only in this state?",
"This is the policy of many of other states, not just this one.",
"How do I remove a lien if I lost it?",
"You can apply for a new one by mail or at your local DMV office."
] | [
0,
0,
0,
1,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
2,
2,
3,
3
] |
4d1af0668dc2abb88a437c9ff61fbfcc | [
"Can you tell me about browser compatibility?",
"You should know that we are improving our security protocols to better protect your data.",
"Can you give me an address for dial-in search account consultations?",
"You can mail DMV at NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137",
"how many digits is the account number?",
"You'll be sent a seven-digit account number that will never change.",
"Thank you, it helps me a lot. What are the differences between a loan company and a private company for a pledgee?",
"Not to worry. You just need to make sure the letter you get from the lienholder is properly notarized.",
"Ok, good to know isn't anything complicated. A last question, i have this vehicle registered in NYS but its title is being sent to me from out-of-state, i s there anything i have to do once i receive it?",
"Certainly. Once you have it, you must send it to the Title Services Bureau. In that way, the DMV will send you back a NYS title certificate instead. In case you're wondering, there i no fee to be paid because that fee was already paid when you registered your vehicle in NYS."
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
] |
543913030bc01331835f6d1cb19e1836 | [
"tell me about the dial-in search account website and browser compatibility",
"About the website, we can assure you that your data is safe thanks to our upgraded security protocols.",
"Can you give me a mailing address to contact the DMV about my dial-in search account?",
"the DMV contact address is NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137",
"where should I send the form for applying for an account?",
"you should send the form to Data Services - New Search AccountNYS Department of Motor Vehicles6 Empire State PlazaAlbany , NY 12228",
"The website says that my browser is not compatible.",
"We recommend you update your browser to its latest version.",
"Do you also know about lienholders holding title certificates? Who is actually holding the lien?",
"The lienholder has possession of the certificate until the lien is satisfied, at which point they will send it to the owner.",
"Is this the policy only in this state?",
"This is the policy of many of other states, not just this one.",
"How do I remove a lien if I lost it?",
"You can apply for a new one by mail or at your local DMV office."
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
4,
4,
5,
5
] |
ad900c9c5316e07e8d4a410d23fdea94 | [
"Hi, I'm constantly searching DMV records for driver license, registration and insurance information. So I thought I'd get a DIAL-IN search account, but I need to fill the form MV-15D. I've been trying to get the form on the website but it's seems the website is down, or maybe my browser is not compatible. Could you assist me with that? ",
"We are currently upgrading our security protocols to better protect your data, so the platform has been down recently, but right now the website if available. If you want to check whether your browser is compatible, visit https://encryption.ny.gov/.",
"Thanks, I checked and my browser it's not compatible, what should I do now?",
"Upgrade your browser to the latest version. ",
"Done, so now to re-verify whether is compatible should I go to the same link?",
"Absolutely, visit https://encryption.ny.govc to verify again. ",
"Another concern about the lien-holder. What happens if the lien-holder on the title certificate is a person, rather than a financial institution?",
"In this instance, the letter that is sent to the DMV must be notarized",
"I have a lien on my title certificate, but my certificate is lost, is there anything I can do in this instance?",
"You must send an application for a Duplicate Certificate of Title and original proof which shows that a lien is satisfied to the address that is listed or alternatively, bring them to a DMV office. The DMV will issue you with a duplicate certificate but this does not list the lien. The certificate is mailed to you for a fee of $20.00"
] | [
0,
0,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9
] | [
0,
0,
0,
0,
0,
0,
1,
1,
2,
2
] |
ab40016301770603705f5894aea18d6d | [
"I've searched a motorist's records, will he know I did it?",
"Yes, he will be informed as search records are public records.",
"I had to pay a fee for using DIAL-IN search account, why?",
"According to the NYS Vehicle and Traffic Law, we must charge a fee to search DMV records. It is a legal step that must be met by private persons, commercial organizations and not-for-profit organizations.",
"I have filled out and submitted the Motor Vehicle Record Search Account Application MV-15D form, how do I know if it was accepted?",
"If your application is complete, we will create an account and send you the number and password. The account is made up of a 7-digit number that will never change.",
"I'd like to hear more about the title as well. What happens if a lineholder obtains a copy of my title certificate?",
"In a number of states, a lienholder is in possession of the title certificate until the lien has been satisfied in full. When the lien has been satisfied, they then send the title certificate to the owner",
"Is your vehicle registered in NYS but the out-of-state title certificate is received by you from the lienholder?",
"Yes, this is the case",
"In this instance, you must send the title certificate to the Title Services Bureau. The DMV then send you a NYS title certificate. There is no fee applicable to this as you already paid for the title certificate fee when registering your vehicle",
"What are the other ways that my lienholder can remove the lien from my title certificate?",
"Is your lienholder an account holder with the DMV's ELT?",
"Yes, they are",
"Your lienholder can then file to have the lien removed electronically"
] | [
0,
1,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
3,
4,
4,
4,
4
] |
c230595873b09b97245352c30db20c76 | [
"Hey, i'm having some issues with your site not opening in my browser?",
"We are currently going through upgrade for our security protocols in order to offer you a better data protection.",
"Oh, i see. Yeah, tought you could be doing any of that, but wanted to be sure. Anyway, i wanted to go on some records searching, there is any fee involved if i use a Dial-In search?",
"Indeed, you have to pay a fee for search DMV records. Whether you are a private person, an commercial organization or an NGO, there is a fee for using that service, according to law.",
"Thanks. Can i pay that fee with my credit card?",
"No, sorry, but at the moment DMV isn't accepting any payments with credit cards.",
"Um, ok. Now back with browser issue, what about if i'm still having problems with your page after being updated?",
"In case that occurs, just update you browser to its newer version and try accessing once again.",
"Now, about the payment regarding a Department of Motor Vehicles case, what if the lien-holder has my title certificate?",
"The lienholder has possession of the certificate until the lien is satisfied, at which point they will send it to the owner.",
"Is this the policy only in this state?",
"This is the policy of many of other states, not just this one.",
"How do I remove a lien if I lost it?",
"You can apply for a new one by mail or at your local DMV office."
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
4,
4,
5,
5
] |
7f58afe519b59f807f77825cccae3a67 | [
"I would like to know about DIAL-IN search account and can i get one?",
"DIAL-IN is a service provided to search regularly records that DMV has on driver license, registration, vehicle title or insurance information. If you need this service, then you can get one.",
"So that is all about the service?",
"Unfortunately, no relevant information is found.",
"Is that all i need to know about DIAL-IN service?Do i need to pay any fees to use this service?",
"Yes but you need to know about the permissible uses of DMV records. There are some limitations which you can view in more details at Drivers Privacy Protection Act DPPA [ 2 ] . The fee applied to private persons, commercial organizations and not - for - profit organizations. This is according to the NYS Vehicle and Traffic Law. ",
"Is there anything else I should know about my escrow account? How do I get close the account?",
"Easy. You only have to send a request to close your account by any of the following: mail, fax or email. Send it to DMV Revenue Accounts, putting the request on the letterhead, including your account number and being signed and dated.",
"I'm still looking for more information on company records. Is there something I need to plan or hold for the searches I'll be conducting?",
"Yes. You need to show records of business purpose of the search. These records may include invoices, employment applications and any other types of documents related to the purpose of the search. The DMV may request these documents according to the Term of Services of the Search Account.",
"What organizations are exempted from search fees?",
"Organizations that are exempted from the search fees are any public organizations and other private entities acting pursuant to section 722 of the New York State County Law that makes a search due to a public purpose.",
"What do I need to do if the DMV inquire me about a search that i did not perform?",
"If something like that happens, you first need to check whether other users of your account did the search. If that is not the case, you need to contact the DMV immediately to inform about this.",
"If I searched a motorist records, will the DMV tells the owner of the records?",
"Yes. This is because, the records of searches are public records and the DMW will inform the motorist if the motorist ask the DMV."
] | [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
] | [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5,
6,
6
] |
9fbb841b8e2a581466bad7ae9ff21b8d | [
"Do I need to check browser compability for DMV Dial-in Search Account?",
"Yes. Since our security protocols are currently updating, You need to make sure that your browser is compatible to use any of the state's government websites.",
"To do this, you can visit https://encryption.ny.gov/ [ 6 ] .",
"So, as long as my browser is compatible to use any of the state 's government websites, it should be compatible with the Dial-in Search Account?",
"Yes. Therefore, if it is not compatible, you just need to update it to the latest version.",
"Okay. So i do not need to switch to different kinds of browser?I just need to update to the latest version?",
"Unfortunately, no relevant information is found.",
"Can you give me some examples of business records that I must keep in order to document the searches?",
"Yes. Just update it. Examples of business records to keep can be invoices, retainer agreements and accident reports. These documents can be any kinds of document to justify the reason you perform your searches.",
"Now, I have to inquire if I am able to remove a lienholder from a title. What will happen if a lienholder has a copy of my title certificate?",
"In a number of states, a lienholder is in possession of the title certificate until the lien has been satisfied in full. When the lien has been satisfied, they then send the title certificate to the owner",
"Is your vehicle registered in NYS but the out-of-state title certificate is received by you from the lienholder?",
"Yes, this is the case",
"In this instance, you must send the title certificate to the Title Services Bureau. The DMV then send you a NYS title certificate. There is no fee applicable to this as you already paid for the title certificate fee when registering your vehicle",
"What are the other ways that my lienholder can remove the lien from my title certificate?",
"Is your lienholder an account holder with the DMV's ELT?",
"Yes, they are",
"Your lienholder can then file to have the lien removed electronically"
] | [
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution"
] | [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15,
16,
17
] | [
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
2,
3,
3,
3,
3
] |
182f7c7a8cdc353523651c71a0ea362b | [
"will you tell a motorist if i search their records?",
"yes. records of searches are public records",
"did you ask the dmv if your records were searched?",
"Yes",
"the dmv supplies the name and business address of the DIAL - IN account holder",
"I'd like to ask you another question about the escrow account. Isn't it true that everyone can open an escrow account?",
"Yes, that's correct. Any person who frequently process any or all of the dmv products and services can do it.",
"By the way, what about browser compatibility?",
"please visit https://encryption.ny.gov",
"how do i contact dmv about my dial-in search account?",
"you can contact use at : NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany",
"what the area code",
"12228",
"are there fees for using a dial-in search account?",
"there are some organizations that are exempt from search fees",
"what is their phone number?",
"473-2137"
] | [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15,
16
] | [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
4,
4,
5,
5
] |
25c06ea20c78dcc22346ff3e73e2e6ed | [
"Can you tell me how I will know if my application has been accepted?",
"Sure, we will have to review your application first.",
"We will let you know if it is not complete.",
"I believe it has all been filled out.",
"We will send your application back with what is wrong and give more instructions on what to do if something else is needed.",
"Do you have any knowledge about Escrow Account Definitions? And in what way can I change my escrow amount?",
"You need to send a request to DMV Revenue Accounts on your letterhead. It must be signed, dated, and include your account number.",
"How can I pay my DIAL-IN Search account fees?",
"You will pay those fees once we accept your application.",
"How do I know if there are fees for using a DIAL-IN search account?",
"Some organizations are exempt from search fees. Any public organization , its officers , a volunteer fire company , a volunteer ambulance service , or a legal aid bureau or society or other private entity acting pursuant to section 722 of the New York State County Law , that makes a search for a public purpose, is exempt from the search fees.",
"How do I know if it's a public organization?",
"For more information, please visit our Escrow Accounts page.",
"How do I apply?",
"Go to Data Services - New Search Account NYS Dept of Motor Vehicles."
] | [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5
] |
7198b673b13c2d1f0c72ee86247fba81 | [
"Can I use insurance documents from other states?",
"We can't accept any out-of-state vehicle insurance coverage of any kind.",
"My vehicle was registered in New York. what insurance should I use?",
"All vehicles registered in New York must have New York State auto liability insurance coverage.",
"Another question about DMV clearance: If I am told that you have an unsatisfied judgment suspension on your record, what should I do?",
" you must contact the attorney or court that issued the judgment. The information on the suspension order will advise you of the name of the court and the court index number for the judgment. The DMV can not clear the suspension without proof from the court ",
"I need more information",
"Once you receive the original documentation from the court or attorney ",
" If i do not know which court to contact",
" you can call the NY State DMV Insurance Services Bureau. See Contact us ",
"I need more information",
"See Contact us",
" If i were notified that there is an unsatisfied judgment suspension on your record",
" you must contact the attorney or court that issued the judgment . The information on the suspension order will advise you of the name of the court and the court index number for the judgment . The DMV can not clear the suspension without proof from the court"
] | [
0,
0,
0,
1,
0,
0,
0,
0,
0,
0,
0,
0,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
0,
0,
1,
1,
1,
1,
1,
1,
1,
1,
1,
1
] |
5c47eabb5b089a849240a0f75276921e | [
"What out of state insurance documents can I give to DMV?",
"We can't accept any out of state insurance documents of any type.",
"What can I do to get an acceptable insurance if my vehicle is registered in New York?",
"Since we will not accept any out of state insurance documents, your vehicle must have New York State auto liability insurance coverage.",
"Now, in case of a motor vehicle accident or crash. What must I do in order to obtain an unsatisfied judgement against another motorist?",
"do you need to know what to do to get an unsatisfied judgment against a motorist because of a motor vehicle accident?",
"Yes, I need to know how to get an unsatisfied judgment against a motorist because of an accident.",
"Unfortunately, no relevant information is found.",
"What if I do not know which court to contact?",
"You will need to call the NY State DMV Insurance Services Bureau.",
"What do I need to file do get an unsatisfied judgment against a motorist because of an accident?",
"You will have to file a Supporting Affirmation SR-60 and the other documents it lists."
] | [
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
] |
4f5103e640fad050eb8fc9ef2dfc4349 | [
"Do I need to get insurance to register a vehicle in New York State?",
"Yes. In order to register your vehicle in New York State, you need to have New York State issued automobile liability insurance coverage.",
"for how long should the liability insurance coverage remain in effect?",
"As long as the registration of your vehicle remains valid.",
"Will the DMV suspend the driver's license and all the records of a person who has an unsatisfied judgment against them?",
"Yes. The DMV will suspend the license and registrations if the person fails to pay or does not comply with a judgment of more than $ 1,000 and the failure is related to a car accident, collision or crash that causes property damage, personal injury or death.",
"Will the DMV suspend the driver's license and all the records of a person who has an unsatisfied judgment against them?",
"Yes. The DMV will suspend the license and registrations if the person fails to pay or does not comply with a judgment of more than $ 1,000 and the failure is related to a car accident, collision or crash that causes property damage, personal injury or death.",
"What should I do If I was notified that there is an unsatisfied suspension of judgment in my record?",
"In that case you must contact the lawyer or court that issued the judgment. Information about the suspension order will tell you the name of the court and the court's index number for the judgment. The DMV cannot remove the suspension without court proof.",
"and where will I know which court will be the ruling?",
"Information about the suspension order will tell you the name of the court and the court's index number for the judgment. The DMV cannot remove the suspension without court proof.",
"and if not If not, which court to contact?",
"You can call the New York State DMV Office of Insurance Services. See Contact us",
"and in which cases will the license be suspended?",
"The license and registrations will be suspended if the person fails to pay or fails to comply with a judgment of more than $ 1,000 and the failure is related to a car accident, collision or crash causing property damage, personal injury or death."
] | [
0,
1,
0,
1,
0,
0,
0,
1,
0,
0,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
] | [
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
3,
3,
3,
3,
4,
4
] |
bf56c72c793534c229f7145859362aba | [
"Do I have to get insurance to register my vehicle?",
"Yes, you have to. DMV requires auto liability insurance to be able to register a vehicle in New York.",
"I have a vehicle registered in New York, where should I get the insurance.",
"for vehicles registered in New York, you have to get a New York State auto liability insurance coverage.",
"I have another question for you about liability insurance coverage.. Is out-of-state insurance valid for a New York-registered vehicle?",
"I am not sorry to inform you that it is not acceptable",
"and there is no coverage outside of the state of new york?",
"no, the reality is that we will never accept out-of-state insurance coverage of any kind for a vehicle registered in New York. we are sorry",
"is that someone told me that if possible. Can I get insurance out of state and keep my vehicle registered in New York?",
"No. If you replace your New York State insurance coverage with out-of-state insurance, your valid insurance coverage will expire. We will suspend your registration and we may suspend your driver's license.",
"and If I choose to replace my New York State insurance coverage with out-of-state insurance...",
"We will take action against your New York State registration and driver's license, even if you move from New York. sThis may affect your ability to have a driver's license in your new state...."
] | [
0,
1,
0,
1,
0,
0,
0,
1,
0,
0,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
3,
3
] |
59f4e47179eadbd1cc2af593e4fdc013 | [
"I need to know if I have to get insurance to register my vehicle.",
"Yes, this is a requirement to register a vehicle in New York, you have to have auto liability insurance.",
"Will the DMV accept a fax of my Insurance identification card?",
"Yes, but make sure it's clearly legible. If the DMV barcode reader can't scan the barcode your card will be rejected.",
"Also, do you know about providing proof of insurance? Why am I not able to show proof by phone or at a DMV office?",
"Did your insurance company not verify your information?",
"No, they confirmed my insurance information.",
"Do you have a myDMV account?",
"Yes, I have a MyDMV account.",
"That is great, you will be able to order and immediately download your driving record abstract.",
"How long will it take to get updated records?",
"It will take around 48 hours for your records to be updated."
] | [
0,
1,
0,
1,
0,
0,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
1,
1,
2,
2,
2,
2,
2,
2,
3,
3
] |
a83eb162a4fb731ae533c0940fa9a10d | [
"In order for me to register my vehicle, do I have to have an insurance policy in place on that vehicle",
"For you to register a vehicle in New York, it is a requirement of the DMV that you have auto liability insuranc ",
"I have a question in relation to my vehicle registration application. Does my name on that application form have to match my Insurance Identification Card",
"Yes, your name as it appears on your insurance card must match the name that appears on your vehicle registration application",
"I just remembered I wanted to ask about obtaining out-of-state insurance. Am I able to get insurance from a company in a neighboring state and keep my car registered in New York?",
"do not",
"Have you replaced your New York State insurance coverage with out-of-state insurance?",
"do not",
"Unfortunately, no relevant information is found.",
"I registered my vehicle out of state, and then received a letter from the DMV about an insurance lapse in the vehicle. What I can do?",
"Send us a copy of your out-of-state record in your name along with a copy of your out-of-state insurance if available",
"What happens if my valid insurance coverage expires?",
"We will take action against your New York State registration and driver's license, even if you move from New York. This can affect your ability to have a driver's license in your new state."
] | [
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"respond_no_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
] | [
0,
0,
1,
1,
2,
2,
2,
2,
2,
3,
3,
4,
4
] |
3411e7a7263f303b13594c29beb102c0 | [
"Do I need insurance to register my car?",
"Yes. New York law requires that you have auto liability insurance coverage.",
"What happens if I forget to maintain my insurance?",
"Unfortunately you will be without registration and without a driver's license because the DMV will suspend both.",
"I'm curious if you know if I can get out-of-state insurance while keeping my car registered in New York?",
"No",
"I need more information",
" your valid insurance coverage will lapse. We will suspend your registration and may suspend your driver license",
"What other measures will they take?",
" We will take actions against your New York State registration and driver license even if you move out of New York. This can affect your ability to have a driver license in your new state .",
"Is out-of-state insurance acceptable for a vehicle registered in New York?",
"No."
] | [
0,
0,
0,
1,
0,
0,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
1,
1,
1,
1,
2,
2
] |
9f8be5fddaf4d6d63e26152fdac5621d | [
"Hey, do I need an insurance to register a vehicle? If so, what are the New York State Insurance requirements.",
"Yes, the DMV requires auto liability insurance to register a vehicle in New York .\n",
"Okey, I have a bit of a problem: I have a different name on both my vehicle registration application and my Insurance Identification Card, do they have to be the same or that woudn't be a problem?",
"Yes, that's a problem. Your insurance cards and vehicles must have the same name.",
"I'll sort that out then. I want to know what sort of proof will I receive after getting the insurance?",
"Your insurance company will issue a proof of insurance in two ways: \n1) They will either give you to original NY state Insurance Cards or provide you with acces to your digital electronic NY State Insurance.\n2) They will send an electronic notice of insurance coverage to the DMV.",
"excellent explanations now I have a question can I pay by mail?",
"Follow the instructions in your suspension order. Send the bottom of the order along with a certified check, personal check, or money order made payable to the Motor Vehicle Commissioner for the fine",
"and how much should i pay if my insurance term is 90 days?",
"If your insurance term is 90 days, you can pay a total fine of $ 900 $ 8 per day for the first 30 days = $ 240; plus $ 10 per day for 31 days at 60 = $ 300; plus $ 12 per day on days 61 - 90 = $ 360 and not delivering your dishes; or you must turn in your plates and complete a 90 day registration suspension",
"Could you tell me what is the main theme?",
"the topic is about Insurance"
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5
] |
ba5a07da86d9620399870c96c4d96b79 | [
"Hello, good morning. I recently moved here to New York and I want to get an Insurance for my new car. I was hoping you could help me with the requirements, and also telling me if my out of state insurance document would work?",
"For the requirements you just need your ID, your car, and the minimum wave coverage which is $10000, go to a DMV and you can begin your process. \nRegarding out of states documents: No. We will NEVER accept out of states insurance documents/coverages",
"But what can I do with my insurance from another state?",
"If your coverage time haven't lapse you can still use it there. Whenever you go to a different state, that you have an insurance in, DMV will cover you there. So, if you ever go back to that state your insurance will still work. ",
"Can a person who has an unsatisfied judgment against them have their driver license and all of their registrations suspended by the DMV?",
"Yes.The DMV will suspend the license and registrations if the person fails to pay or satisfy a judgment of more than $ 1,000 and the judgment is related to a motor vehicle accident , collision or crash which causes property damage , bodily injury or death",
"How do I get an unsatisfied judgment against another motorist?",
"you have an unsatisfied judgment against a motorist as a result of a car accident, collision or crash",
"To get an unsatisfied judgment against a motorist as a result of a motor vehicle accident , collision or crash",
"Unfortunately, no relevant information is found.",
"If I don't know which court to contact",
"you can call the NY State DMV Insurance Services Bureau. See Contact us "
] | [
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3
] |
1bb7427392a8fba809a439522b94fe5d | [
"or can i register without one?",
"yes",
"no",
"Could i use other than New York State issued automobile liability insurance coverage?",
"No you could not and you need to maintain the coverage to avoid suspension of your vehicle registration and driver license by the DMV.",
"Is it compulsory that the name on the insurance card and vehicle registration application must be similar?",
"Yes. It must be similar.",
"Why would the DMV suspend my driving license if i am unable to maintain my insurance coverage?",
"It is up to the DMV. The DMV may or may not suspend both the vehicle registration and driving license when you are unable to maintain the coverage.",
"What is the minimum amount of liability coverage for a single accident?",
"It is $ 10,000 for a single accident.",
"Can i just sent copies or fax my Insurance Identification Card?",
"Yes but please make sure the barcode on the document is clear because the DMV will not accept a card that the DMV barcode reader could not read.",
"What if the name on my vehicle registration application and Insurance Identification Card does not match?",
"You could not proceed with the registration."
] | [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5
] |
b896fe8ede16f786c150e795db26341d | [
"I was just wondering if i need insurance to register my vehicle?\n",
"yes, the DMV requires you to have insurance in order to register your vehicle.",
"would you like me to tell you some more information?",
"Yes, please",
"sure. When you get insurance there are 2 ways that your insurance company will provide you with in order to provide you with proof that your insurance has been accepted.\nIt will either give you 2 original NY State Insurance ID Cards or provide you with access to an electronic version of your NY State Insurance ID Card",
"Will the DMV accept a copy of my insurance ID card?",
"Yes, however, the card will not be accepted by the DMV if there are issues with the barcode reader being unable to scan or read the barcode.",
"When do I need to register my vehicle?",
"You must register it within 180 days once your insurance ID card has been accepted",
"so, i must get insurance in order to register my vehicle?",
"yes",
"does the name on my application form and my insurance ID card need to be the same?",
"yes\n",
"Do I have to get my insurance from New York? Do you accept out-of-state insurance?",
"No, we do not accept out-of-state insurance. The insurance must be from New York "
] | [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5
] |
8e495da61fcf12a4fc93804ec2a6054a | [
"Tell me about county taxes and supplemental fees",
"This are taxes that all residents of New York City and several counties in New York must pay for the registration of a commercial vehicle or the renewal of any commercial vehicle registration. These taxes are collected by the DMV for the city and the counties.",
"What about the supplemental MCTD fee for taxis?",
"In the case of a passenger vehicle like a taxi, the supplemental MCTD fee is $50 for two years. All registrants for TC vehicles must pay the tax,",
"Where will a title certificate be replaced online and mailed to?",
"To the address on file. You can replace them online.",
"So i can do it at the DMV also?",
"Yes but the fastest way to do it is online.",
"How do I apply for a title only?",
"Use the PDF file and follow instructions carefully.",
"Can I have them forwarded to a new address?",
"There is no guarantee the DMV will forward them. Please contact them with updated info.",
"Where are certificates printed?",
"In a secure facility in Albany.",
"Can I change the address online?",
"No, you have to contact the Title Service Bureau."
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5,
6,
6,
7,
7
] |
a5db2557943d07b41b5f516ae90d6269 | [
"I need help to determine the fees of my commercial vehicle.",
"To determine the correct fee you have to use both the registration fee and county use tax charts.",
"What fees apply if my vehicle is registered in Manhattan, New York.",
"For the renewal or original registration of all passenger vehicles, the vehicle use tax is 80$ for 2 years and for livery and for-hire vehicles in these registration classes, the fee is 400$ for 1 year.",
"Okay, that's it. Now, let's talk about renewal. Would I get this money back as soon as I return my plates?",
"When you surrender your plates, your Receipt FS-6 T indicates if you are eligible to receive a refund. If you are eligible and you do not request a transfer receipt, the refund will be processed automatically and you will receive it in the mail in several weeks. ",
"What was the form that would indicate if I am eligible for the refund? ",
"Your Receipt FS-6 T indicates if you are eligible to receive a refund. ",
"How do I apply for a full 2-year refund if my registration was never used? ",
"You can apply for a refund of the 2-year registration fee only if the registration was truly never used and it is not more than 60 days from the date the registration was issued. A processing fee of a dollar is subtracted from the refund amount. To apply, you must surrender the vehicle plates and the unused registration sticker and stub at the DMV office and request a 2-year refund. If you are eligible, the DMV will issue a receipt that displays two year refund. ",
"What procedure to I have to follow to get this refund, though, if I have changed my name? ",
"You must still surrender the vehicle plates at a DMV office, but request a transfer receipt, not a refund receipt. You will then send that to the address of the Request for Refund MV-215 form along with the completed and signed Request for Refund [1] MV-215 and proof of the name change such as a marriage certificate, divorce certificate, or other court papers. At that point, the DMV will issue your refund in your new name if you are eligible. ",
"Will the DMV issue a refund if the registrant died? ",
"The DMV will issue the refund to the name of the estate if the plates are surrendered at the DMV office and a transfer receipt is requested and the executor of the estate sends a completed and signed Request for Refund [1]MV-215, with \"deceased\" written on the form, a photocopy of the death certificate, and the transfer certificate to the address listedon the Request for Refund MV-215. "
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5,
6,
6
] |
b28b266e136a47a6025cd14f9d76ef7c | [
"I need help on how to calculate the fees of a commercial vehicle.",
"For that, you have to use the charts for the registration fee and the county use tax.",
"Please tell me more about the county use tax chart for counties outside New York City,",
"You can use the chart to determine the use taxes and supplemental fees for all original registrations and renewals. For example, the amount of sales tax depends on your locality and what was the purchase price. You can know more about the current rates by jurisdiction at the Department of Taxation and Finance website.",
"Is it okay if I bring a copy of my ownership proof?",
"proof of ownership must be original",
"How can I register while I am outside of New York State?",
"You can request a New York State registration and a certificate of title by mail from outside New York. You should send these items to a local DMV office",
"My vehicle comes from another country. What I need to do?",
"Read the instructions on how to register an imported vehicle",
"Can someone else file my application for registration with a DMV office for me?",
"Yes. Read the instructions on how to register a vehicle for someone else to learn how to do it."
] | [
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4
] |
83133c21c78f8020899ad2de01182a5f | [
"Can you please tell me more about the county use taxes?",
"This is the tax that applies to all residents of New York City and several counties in New York for the registration or renewals of a commercial vehicle",
"Can you tell me how to determine the fees for a commercial vehicle?",
"For that, you can use the registration fee and the county use tax charts.",
"I see what you mean. I'd like to ask you another question. in the case of MCO So, what if my car isn't subject to the California pollution standard?",
"Then you or the automobile dealer can complete form MV-74 to certify the exemption, provided you meet all the requirements.",
"I see. What if I'm a NY resident who serves in the army and stationed in another state?",
"*makes no sense*",
"Can you perhaps tell me where to find additional information? Are there any resources?",
"The NY State Department of Environmental Conservation website www.dec.ny.gov has the regulations for the California emissions standards and other motor vehicle emissions standards See Regulations, Part 218. ",
"I'll take a look at that website later. Let me redundantly ask the same question once more. ",
"The NY State Department of Environmental Conservation website www.dec.ny.gov has the regulations for the California emissions standards and other motor vehicle emissions standards See Regulations, Part 218."
] | [
0,
1,
0,
1,
0,
0,
0,
1,
0,
0,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
3,
3
] |
43a15be709d9855f3f7971b13660b76d | [
"I want to know about the fees for commercial vehicles.",
"You can use the registration fee and county use tax charts to know your registration fee and county use fee.",
"Where can I get the UT-11 form?",
"You can get the form from a local DMV office or from a DMV call center.",
"There is something else about online. But what do I do if it's been more than 90 days?",
"If more than 90 days have passed, you still haven't received your title, Email DMV to check the status of your title",
"what should I do?",
"Email the DMV to verify the status of your title",
"What should I do when I make the Customer Lien Consultation?",
"Provide your contact information if you are a credit institution, include your lien code.\nProvide complete and accurate information for the vehicle or vessel in question.",
"and the vehicle that I must provide?",
"You must provide the\n Vehicle Identification Number VIN\n vehicle model year",
"What if you have the correct form and fee to register my lien?",
"we will contact you to inform you what you need"
] | [
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4,
5,
5
] |
fab478c192fb49c6b9f0d3f2563adc85 | [
"I need to know the fees for my car, please.",
"You must use both the registration fee and the county use tax charts to determine your registration fee and the county use tax",
"How much is the Supplemental MCTD fee and who is responsible for regulating the \"TC\" plates?",
"The Supplemental MCTD fee is $50 for two years and $25 per year. The New York City Taxi and Limousine Commission regulates all \"TC\" vehicle plates",
"It's okay. Now about the rates of my car... Will I have to send proof of my insurance? agent: Yes, of course. You will need to have proof of insurance",
"Yes, of course. You will need to have proof of ny state automobile liability insurance.",
"And where I'll have to mail this documents?",
"You'll need to send them to a local dmv office.",
"Great. A bit different question: How much time do I need to be living in new york to be considered a resident?",
"You'll need to be living in a formal home for at least 90 days, this residence can use as address to send a traffic ticked if you drive.",
"O.k., I see. Well, which documents do I have to send for the registration?",
"You'll need to send a complete registration application and some additional documents and the payments to a dmv office."
] | [
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4
] |
ece04dac1c2806ac02fa7295e163ba74 | [
"Morning, I would like to have some information regarding my taxes and fees. I got a car today, do I have to pay an use tax or fees?.",
"If you are a resident of New York, you MUST pay a vehicle use tax when you register your car. ",
"I'm in a county outside of NY, could you tell me the use tax and fee that I have to pay?",
"To determine the use tax you should be paying in counties outside of NY state please use this chart: www.chartfortaxesoutsidenewyorkstate.com, find your location in the chart and then add 3.25% to the fee listed in the chart. ",
"SOON I will be moving from New York City to settle permanently, what should I do?",
"In this case you must register your vehicle here within 30 days of becoming a resident moving.",
"I see. What do I need to bring along with me when I head to the DMV office?",
"Before visiting a DMV office to register your vehicle, please complete the Document Guide to make sure you bring the correct documents with you.",
"Are the requirements I need to meet similar to registering a local vehicle?",
"Yes, the requirements to register an out-of-state vehicle are generally the same as to register and title vehicle in New York.",
"So what do I need to do to register in NY?",
"You must provide the documents listed on our website."
] | [
0,
1,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
4,
4
] |
f4ab2129788d4e561bc6587c2ca11f3c | [
"I need to know how much is the fee for my vehicle.",
"You must check your county use tax charts to determine your registration fee and county use tax.",
"What kind of vehicles can I see in the registration fee chart?",
"Commercial vehicles that weigh less than 18,000 lbs, Diesel-powered commercial vehicles that weigh 8,501 pounds or more require an additional fee.",
"Okay. I'd also like to know if a full 2-year refund is available if the registration sticker is never used. Will I receive this refund as soon as I return my plates?",
"When you surrender your plates, your Receipt FS-6 T indicates if you are eligible to receive a refund. If you are eligible and you do not request a transfer receipt, the refund will be processed automatically and you will receive it in the mail in several weeks. ",
"What was the form that would indicate if I am eligible for the refund? ",
"Your Receipt FS-6 T indicates if you are eligible to receive a refund. ",
"How do I apply for a full 2-year refund if my registration was never used? ",
"You can apply for a refund of the 2-year registration fee only if the registration was truly never used and it is not more than 60 days from the date the registration was issued. A processing fee of a dollar is subtracted from the refund amount. To apply, you must surrender the vehicle plates and the unused registration sticker and stub at the DMV office and request a 2-year refund. If you are eligible, the DMV will issue a receipt that displays two year refund. ",
"What procedure to I have to follow to get this refund, though, if I have changed my name? ",
"You must still surrender the vehicle plates at a DMV office, but request a transfer receipt, not a refund receipt. You will then send that to the address of the Request for Refund MV-215 form along with the completed and signed Request for Refund [1] MV-215 and proof of the name change such as a marriage certificate, divorce certificate, or other court papers. At that point, the DMV will issue your refund in your new name if you are eligible. ",
"Will the DMV issue a refund if the registrant died? ",
"The DMV will issue the refund to the name of the estate if the plates are surrendered at the DMV office and a transfer receipt is requested and the executor of the estate sends a completed and signed Request for Refund [1]MV-215, with \"deceased\" written on the form, a photocopy of the death certificate, and the transfer certificate to the address listedon the Request for Refund MV-215. "
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5,
6,
6
] |
956caa5d49c13b02c7b8ff303d02536e | [
"Hello, I want to know about county use taxes and supplemental fees.",
"these are taxes that all commercial vehicles must pay as residents of New York City and other counties in New York. This is a vehicle use tax that the DMV collects for the city and the counties.",
"Do you have more questions about these taxes?",
"Yes, please, where can I get more info about it.",
"You can ask the city or county in which you reside or have your business.",
"Does this tax apply for the renewable of commercial vehicles?",
"Yes, the vehicle use tax applies for commercial vehicles and the renewal of commercial vehicle registration.",
"In the county I currently reside, I'm exempt from the vehicle use tax. What should I do?",
"You have to complete the form UT-11C",
"What are the fees for vehicles from Manhattan",
"For all passenger vehicle registrations and renewals, the fees are 80$ for 2 years of Vehicle use tax and 400$ for 1 year for livery and for-hire vehicles.",
"tell me about the county use tax chart for counties outside of New York City",
"This chart shows the use taxes and supplemental fees for registrations and renewals. For the sales taxes, it depends on the purchase price and your locality. You can get more info about the sales tax rates by jurisdiction at the Department of Taxation and Finance website",
"What if I'm from New York City and exempt from the vehicle use tax?",
"for that case, get the form UT-11 from a local DMV office or a DMV call center."
] | [
0,
0,
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
0,
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3
] |
a1d1163d79110b8f9dbb5165005931d3 | [
"Can you help me determine my total registration fees for my commercial vehicle?",
"I will be happy to assist you with that. Does your vehicle weigh more than 18,000 lbs? 9",
"And is this the original registration of your vehicle?",
"Yes my vehicle is less than 18,000 lbs.",
"Unfortunately, no relevant information is found.",
"And this is the original registration of my vehicle.\n",
"Also, are you transferring vehicle plates from another vehicle?",
"No I am not.",
"Original registration fees include vehicle plate is $25 and the fee for the title certificate of $50. The chart will determine additional fees. 5&6",
"To register my pick-up truck, can I apply for the regular passenger class plate? what documents do I need?",
"You should have your completed registration application and any additional documents that you will need",
"is it all the same if my Titan is leased?",
"If your pick-up is leased you must submit a certification provided by the leasing company or owner of the pick-up truck which states that the truck will not be used for commercial purposes.",
"what kind of fee will I pay for registering a passenger class vehicle?",
"Passenger class plates on a pick-up truck do not change the registration fees. Commercial registration fees still apply. "
] | [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5
] |
831cff9e888678f3bee8a3b2aeaf6572 | [
"Can you tell me when do I need to surrender my plate¡",
"You should surrender your vehicle's plate before you end the vehicle's liability insurance coverage.",
"I lost my plate, what should I do?",
"You have to report your lost plate and surrender the registration to the DMV. The DMV will issue you a new registration and plate.",
"How long on average does it take to return the registration and the plate? . My out-of-state title is held by my lienholder, how do I register in New York?",
"All you need is a copy of the title certificate that has your name from the lienholder.",
"What if I am not a resident of New York?",
"Actually, you registration from your state is valid in New York.",
"How many days do I have to register my vehicle in New York state?",
"You have 30 days to register your vehicle after becoming a resident.",
"What if there is a lien on my out of state title certificate?",
"The NYS DMV will record the lien on your title record and on your title certificate in NYS",
"What if my vehicle does not meed California emissions standards?",
"You can read the information about California emissions standards to determine whether there is or not an exemption for your vehicle."
] | [
0,
1,
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
4,
4,
5,
5
] |
cfc72eddde3a6674cb438095e0f3c0ef | [
"I need to surrender my New York State plates.",
"And in case my vehicle's plates are from another state, can I surrender them to the New York State DMV?",
"No, for that, you have to surrender the plates to its state DMV.",
"Another thing about my license plates? Should I deliver them or do I keep them?",
"We will take the plates and resissue you new ones with a $25 fee.",
"Is it necessary for me to surrender the registration, and if I can't, will my driver's license be suspended?",
"Usually, trailers don't need liability insurance, so the DMV will not suspend your driver's license if you can't surrender the trailer's plates.",
"I just remember asking about the DMV. Can I deliver the dishes?",
"Yes you can do that.",
"perfect, thank you, I am relieved that my license is not going to be suspended. If I have a trailer, do I have to surrender its plates?",
"Only if your trailer doesn't have a valid registration.",
"Can I give my plates to another person?",
"No, unless that person is going to surrender your plates for you.",
"What would be the date used as the surrendered plates date?",
"The date we use for the surrendered plate dates is the mail postmark date."
] | [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5,
6,
6
] |
c00cff1321fb460a1463d92ba31701f3 | [
"Can you tell me what to do to surrender New York State plates?",
"Can I do it by mail?",
"Yes, to do it by mail you first need to remove plates and stickers,",
"very good, and for the storage of plates, what will the DMV do if I deliver personalized plates?",
"The DMV actually stores them for you until you go back to the same DMV you surrendered them to to get reinstated.",
"Do I have to report that my license plates were destroyed? Should I deliver the record to an office?",
"You have to report your destroyed plates to the DMV and surrender the registration. The DMV can issue you a new registration and plates.",
"Can I apply for a full 2-year refund if neither my sticker or my registration were used?",
"You can apply for a refund of the 2-year registration fee only if the registration was truly never used and it is not more than 60 days from the date the registration was issued. A processing fee of a dollar is subtracted from the refund amount. To apply, you must surrender the vehicle plates and the unused registration sticker and stub at the DMV office and request a 2-year refund. If you are eligible, the DMV will issue a receipt that displays two year refund. ",
"Could you elaborate on what should I need to remove in my plates before I surrender it to DMV?",
"Remove the plates and the stickers.",
"My plates were destroyed.",
"What should I do about it?",
"I can't surrender my plates.",
"Just report the destroyed plates and surrender the registration. Later the DMV will give you a new registration and plates."
] | [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
4,
6,
7,
7,
7
] |
fc4bbbf7ba183076b0019fe8b39dc594 | [
"I want to know about motorcycles and trailer plates.",
"Do I have to surrender my motorcycle's plates?",
"It's not needed to surrender motorcycle's plates, you only should make sure to have it insured if you ride it.",
"This reminds me of to get my refund. How can I get my refund ?",
"The DMV issues a receipt FS-6 that you can use to transfer the registration to different vehicles.",
"Do I need motorcycle insurance?",
"yes, you should keep your motorcycle insured if you ride it.",
"Do you know the procedure to renew my registration? Do I have to pay any tax or fee for it?",
"Yes renewal and fee payment will ensure that your registration is valid.",
"I'd like to ask you regarding the trailer plates. Is it necessary for me to surrender my trailer plates?",
"Some trailers do not need to have liability insurance but if your trailer doesn't have a valid registration, you must surrender the plates.",
"Will the DMV suspend my license if I don't surrender my trailer's plates?",
"Usually is not needed to surrender a trailer's plates, so the DMV won't suspend your license if you fail to surrender the plates, Is just recommended to surrender any unused vehicle's plates to make sure the plates are destroyed.",
"My plates were stolen.",
"What can I do if I have to surrender stolen plates?",
"yes, my plates were stolen.",
"You have to report the stolen plates and surrender the registration, then the DMV will give you new registration and plates.",
"how should I mail my surrendered plates?",
"mail the plates by registered or certified mail and ask for a return receipt."
] | [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15,
16,
17,
18
] | [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
4,
6,
5,
7,
8,
8,
6,
9,
9
] |
e4025e4eb63d154bfac6f631dcda8c7d | [
"I went to a mall and stole my car plates in the parking lot, what should I do?",
"I'm sorry for that. Did you surrender your registration?",
"Yes, I did it.",
"You must report the theft of your plates and surrender the registration in order to obtain new plates and registration from the DMV.",
"If the plates were stolen from a trailer without liability insurance, would I have problems requesting new plates? Will I have problems with my license if fail to surrender a stolen plates?",
"Normally a trailer does not need liability insurance, and no, the DMV will not suspend your driver license if you fail to surrender the plates.",
"I'd also like to know if proof of ownership will be useful if I want to request for new plates?",
"Yes make sure you receive acceptable proofs of ownership",
"What happens if my certified letter is returned?",
"Bring it to the DMV office unopened.",
"Can the current owner then apply for duplicate registration?",
"yes"
] | [
0,
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
1,
1,
1,
1,
0,
2,
2,
2,
1,
3,
3
] |
7c5d29f2d75b0d924d5dd86f6ddf7bfa | [
"Hello, I'm going to another state for a month. So I'd like to temporary surrender them. Could you assist me with this?",
"The thing is I'm going on holidays to another state for about 3 weeks so I need to register my vehicle if a different state and that's why I'm surrendering my plate; but as I'll be back in less than a month I'd like to have my same plate and I also think the process would be easier than getting a new plate... so can I surrender my plates temporarily?",
"Yes, you can. See special procedures to surrender plates temporarily here: www.dmvtemporal.com",
"Based in the example case, I want to know how much refund will I get?",
"in the example, from the 137.50$ paid and if you surrender your vehicle plates during the first year of the registration, you'll qualify for a 30.25$ refund.",
"Okey, thanks. Btw, last week we got a plate stolen from one of our vehicles. Do I need to surrender the registration?",
"Yes, you have to surrender the registration. Please report the plate as stolen, and then surrender the registration.",
"I'd like to know on how the DMV handles my customized license plates if I surrender it to them?",
"Fortunately, the DMV will store them unto you come to reinstate them.",
"Do you know what the rules are for surrendering license plates? What if the vehicle is a motorcycle? Is it enough for me to hand over the plate?",
"It's not necessary to surrender motorcycle plates, but your motorcycle must be insured if you ride it",
"Got it! About my temporary surrender, I read in the link you sent me something about a fee. What's that fee if I go to a DMV office to surrender the plate?",
"DMV offices will charge you a $1 fee to process the surrender",
"I think I'd rather do that online, so how can I get the FS-6 T receipt if I do the process by mail?",
"We will mail you your FS-6 T receipt",
"Awesome! One last question, is it necessary to surrender trailer plates?",
"If the trailer has no valid registration, you MUST surrender the plate. "
] | [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15,
16
] | [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
4,
6,
5,
7,
6,
8,
8
] |
62f9c7a1b99b1a6351b9798bc8335c24 | [
"Hi, good morning, please i need help on temporary surrender.",
"Need to know if my plates can be surrendered temporarily?",
"Sure you can. In any case, you need to go and check under special procedures to surrender your plates temporarily for a season.",
"Good to know. Do you know Storage the plates or do I have to destroy them or can I keep the plates?",
"We will take the plates and resissue you new ones with a $25 fee.",
"Thank you, I think that rate is good, to get my license plates should I do something special? or do I deliver them as I have them?",
"No. You need to remove some things from the plates first before surrender. You have to remove any plate frames and fasteners, as well as any sticker you may have attached on it. Besides, you need destroy the registration and inspection stickers you have attached into your windshield.",
"There's something else about refunds that I'm not sure about. Is it possible for me to get a refund if I change my name?",
"yes, that shouldn't be a problem, you will just need to surrender the vehicle plates at a DMV office and request a transfer receipt",
"There's one more thing to add to the Plate Surrender Application. You've got it. Is there anything else I need to do in addition to the removal?",
"Yes. Along with that, you nee to complete the Plate Surrender Application form PD-7 for each set of plates you present to surrender. When you complete that, you can proceed to mail both the application and the plates.",
"Ok, ok, thanks, i'll do that. Now, i need some info about plates if they get lost, or if they are stolen from me or you know, get destroyed.",
"No problem. Have you lost your plates? Or this have been stolen from you or got destroyed?",
"Yeah, well, they were stolen from my vehicle some day ago.",
"I see. In that case, you need report those plates along with your registration. The DMV can issue to you a new registration and plates if everything is in order."
] | [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
4,
6,
7,
7,
7
] |
358fa70cac811f0fc5c0abbb9eb82e82 | [
"Morning! I need some information about surrendering plates. I'd like to know, when do I have to surrender them?",
"Morning, Mr. You have to surrender your plates before you end the vehicle's liability insurance coverage, or when you will not use the registration. ",
"I have a trailer, and my plate got stolen on a trip to the beach. I found out yesterday I had no plate, what should I do? ",
"Don't worry, as you may already know: \"normally\" a trailer does not need liability insurance, so DMV will not suspend your driver license or registration because your plate got stolen, and therefore you will fail to surrender it.",
"So, just to make sure: do I need yo surrender trailer plates? ",
"You must surrender your plate if your trailer doesn't have a valid registration, it's ok if you \"lost\" it as long as your registration is valid. ",
"another asked how about registration. What should I do if I use the truck without the necessary modifications?",
"you must register it in the business registration class.",
"What is the main topic of this information?",
"of course the main topic is Registration",
"What requirements must I meet if I want to register it as a passenger class?",
"You must meet the following conditions:\n the van does not have any commercials and is used exclusively for non-commercial purposes s\n A camper cover that has one or more side windows completely encloses the truck bed, s\n the pick-up truck has seats, seat accessories or camping equipment installed on the bed of the 'camping equipment' truck indicates that you have a bed, stove or refrigerator in the vehicle",
"My pick-up is rented or leased. What do I need to do?",
"You must submit a certification form provided by the leasing company or the truck owner stating that the truck will not be used for commercial purposes."
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5,
6,
6
] |
05e4b5ff57ca3626087ebba939fbf9bb | [
"I would like to ask about motorcycle and trailer plates.",
"What do you want to know?",
"Do i need to surrender my motorcycle plates if it is not insured?",
"No. It is not compulsory but if you ride the motorcyle, you need to insured it.",
"What if i lost it?or if it is stolen?",
"If that happens, then you need to surrender the registration and report the lost, stolen or destroyed plates. New registration and plates will be issued by the DMV.",
"When i go to the DMV Office to surrender my plates, what the first thing that i need to do?",
"You will need to first remove the plates and stickers.",
"OK good. Now, regarding How to check a title or lien status, What is a Lien not included in the list?",
"want to know what you must do to have a lien on a Certificate of Title?",
"Yes",
"You must submit an application either through a distributor or directly to the New York State DMV.\n pay the required lien registration fees",
"and can my information be compromised?",
"The service does not display any personal information about the vehicle owner or registrant."
] | [
0,
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
1,
1,
0,
2,
1,
3,
2,
4,
4,
4,
3,
5,
5
] |
4932a4177baf7f65cc66d4053067273a | [
"How can I get a refund?",
"Do you want a refund after surrendering your plates?",
"Yes",
"See registrations refunds for surrendered plates for more information",
"Do I need to surrender motorcycle plates?",
"It s not necessary to surrender motorcycle plates but your motorcycle must be insured if you ride it",
"When do I need to give up my plates?",
"Before you end the vehicle 's liability insurance coverage",
"For lien filing code, do I need to provide them the embargo code?",
"Provide your contact information if you are a credit institution, include your lien code.",
"and what does the verification service show?",
"The status verification service shows the title was issued by the DMV"
] | [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
1,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5
] |
96f8fc282a0d07cac6634b21d1bf02b2 | [
"Hello my vehicle plates were stolen, what do I do? Please help me.",
"You will need to surrender your registration if the plates have been stolen.",
"No someone might have taken them but I'm going to go look for them later.",
"Unfortunately, no relevant information is found.",
"If I do determine that they have been stolen, how do I get new plates?",
"You will need to report that the plates have been stolen and surrender their registration. The DMV can then issue a new registration and plates.",
"Perhaps an irrelevant query about a refund now. So, in the example case, how much will the refund be?",
"in the example, from the 137.50$ paid and if you surrender your vehicle plates during the first year of the registration, you'll qualify for a 30.25$ refund.",
"I'd like to know about plates. Can my brother-in-law bring the plates in to prove that I recovered them if I find them?",
"Yes but only if he intends to surrender the plates for you.",
"Also, I wanna know. Where do I go to get my registration reinstated?",
"You must apply for the reinstatement of the registration at the same DMV office where you surrendered your personalized plates or custom plates ",
"Maybe I don't trust him so much. Can my little brother some in instead?",
"Yes as long as he will surrender the plates for you.",
"He's probably too young to understand forms and stuff. Can I fill in some of the paperwork online?",
"Yes there is the Complete the PD-7 application that is available as a PDF online.",
"Can I submit that online or do I have to print it up and give it to him to bring in?",
"Yes you can submit the form online."
] | [
0,
0,
1,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
] | [
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15,
16,
17
] | [
0,
1,
0,
1,
3,
2,
4,
3,
5,
4,
6,
5,
7,
6,
8,
8,
8,
8
] |
aa3c3d8e8b4fc0eaf9d44c0837a57251 | [
"will i get a refund when i surrender my plates?",
"will i receive a refund when i surrender my plates. does this apply to you?",
"no",
"Unfortunately, no relevant information is found.",
"how can i find a dmv office near me",
"at the dmv office",
"Good to know, about plate storage, were my plates in the DMV office?",
"Yes they were.",
"What should I do if my license plates are lost, destroyed or stolen? Do I have to forfeit the registration to the DMV?",
"yes. you need to report plates that are lost, stolen or destroyed and surrender the registration in these causes the dmv can issues you a new registration and plates",
"Sure, I would also like to know how you determine the amount that is given in the refund?",
"for example, you paid 137.50$ to register your vehicle for two years. In the amount of money you paid is included 62.50$ for the two years registration, that is 31.25$ per year, there's also included 50$ for the tittle certification and the final 25$ is for the vehicle registration.",
"I'd like to know if will you use mail to notify me if ever you received my plates?",
"we use the mail postmark date as the date that you surrendered your plates",
"is there an application i need to do?",
"you must complete the plate surrender application PDE",
"do motorcycles have a liability?",
"the dmv can issue you a new registration and plates."
] | [
0,
0,
1,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15,
16,
17
] | [
0,
1,
0,
1,
3,
2,
4,
3,
5,
4,
6,
5,
7,
6,
8,
7,
9,
9
] |
64292b9bb11c659f007baf109de5be0e | [
"I need help to renew my non-driver ID card",
"Ok. You can renew your non-driver ID card only 1 year before and up to 2 years after your card expires.",
"My ID card is an Enhanced non-driver ID, is the cost the same?",
"the additional 30$ still applies to the renewal.",
"In case I'm overseas what can I do to renew my non-driver ID card?",
"When overseas you can renew your non-driver ID card via mail.",
"Is it possible to use customized plates on any vehicle?",
"you can use personalized plates on passenger vehicles, commercial vehicles, motorcycles and trailers.",
"can i use a combination?",
"you can use personalized plates on passenger vehicles",
"what plate combinations are restricted?",
"personalized plates that give the appearance of an offical plate, combinations that are considere obscene, combinations that do not have one letter",
"what are the costs?",
"initial cost = $35.00, annual fee = $18.75",
"what are personalized plates?",
"personalized plates are standard series plates that have a combination of numbers and letters that you select"
] | [
0,
1,
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
] | [
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
4,
4,
5,
5,
6,
6
] |
e4a72c6929c792b520f6c54a1876b42c | [
"Can you give me any additional information about renewing my non-driver ID card?",
"Like, in the case of overseas renewal.",
"When you are out of the country you can renew your non-driver ID card via mail.",
"What are the time limits to renew the non-driver ID card?",
"The limits are: 1 year before and 2 years after your non-driver ID card expires.",
"What documents can I submit as proof of SSI?",
"As prove of SSI we accept the Notice of Award notifying you that you are eligible for SSI benefits.",
"What if I renew more than 41 days before turning 21?",
"in that case, you'll receive your ID with an \"Under 21\" message written on it.",
"Are there any fees for renewing online?",
"You'll just have to pay the regular fee for renewing your non-driver ID card.",
"so, for renewing online the fee is?",
"Just the normal fees paid for a non-driver ID card renewal."
] | [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
] | [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5,
5,
5
] |
61546901b0571e6dbfeeb7518242a622 | [
"can you give me more information about renewing the non-driver ID card?",
"My status is Temporary Visitor.",
"You'll be able to renew your non-driver ID card only if your Temporary Visitor status is not expired at the DMV.",
"So how can I renew my non-driver ID card?",
"You can do it online, via mail or at a DMV office.",
"I got my non-driver ID on February 12, 2917. It's not enhanced. What kind of ID do I have?",
"In your case, you have a Standard document.",
"Can I renew more than 41 days before my 21st birthday?",
"You can but your ID will have a \"UNDER 21\" message on it.",
"What if my renewal is processed 40 days before my birthday?",
"We'll send you your non-driver ID card with the \"UNDER 21\" message on or near your birth date.",
"In case my non-driver ID is expired for over 2 years can I still renew it?",
"you have to apply for an original non-driver ID card.",
"My Temporary Visitor status was recently extended, what should I do now?",
"Go to a DMV office with your updated paperwork from the DHS. We'll use your updated paperwork to update our records to show that your status has been extended so you can renew your non-driver ID card. Your new card will show the new temporary visitor expiration date."
] | [
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
1,
1,
1,
0,
2,
1,
3,
3,
3,
2,
4,
3,
5,
5
] |
f2d608682c8cbb0385eeb42321a8b8bf | [
"Yes, I need to know more about how to renew my non-driver ID card",
"You must know that you can only renew your non-driver ID card if it's between the time limits of 1 year prior and 2-year post its expiration date.",
"What if it's expired for more than 2 years?",
"Then you can't renew it, no exceptions.",
"I was just thinking about asking about personalized plates. Where do I see the choices for picture plates?",
"You can see them all online.",
"Is there somewhere that list more about personalized plates fees and such?",
"Yes, online.",
"Can I chat with someone online about it?",
"You can call 1-518-402-4838.",
"What are the different categories of picture plates?",
"We have lots! I Love NY Adventure, Sports, lots to see."
] | [
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3
] |
17e23ffdff3fc640ee20c289db04b4de | [
"I need all possible information about renew my non-driver ID card, please.",
"Are you under 21 years old?",
"No, I'm already 21 years old",
"Unfortunately, no relevant information is found.",
"How do I renew if I am out of the country?",
"No problem if you are out of the country, you can renew by mail.",
"I have completed the steps to renew by mail but I have not received a renewal notice, what should i do?",
"You can use an Application for Permit, Driver License or Non-Driver ID Card, form MV-44 or or you can come to a DMV office when you can.",
"I'd rather go to an office to keep my Standard document type, what are the steps?",
"You must follow the steps that I will indicate and complete the renewal notice MV-2 we mailed you.",
"My non-driver ID expired 3 years ago, is this a problem?",
"Don't worry, we can solve it. You must apply for an original non-driver ID card. You can see the steps you should take in \"Get a non-driver ID card NDID\"."
] | [
0,
0,
1,
1,
0,
0,
0,
0,
0,
0,
0,
0
] | [
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
1,
0,
1,
3,
3,
3,
3,
3,
3,
3,
3
] |
0c6786f81c94934345e2074304157f40 | [
"I want to renew my non-driver ID card, please, help me with info about it.",
"You can renew 1 year before and up to 2 years after your non-driver ID expires.",
"Can I renew my non-driver ID card if it expired 3 years ago?",
"No, just 1 year before and up to 2 years after your non - driver ID expires.",
"I am going out of the country for a while and would like information regarding the renewal of my non-driver ID, can you help me with this, please?",
"Before your trip I recommend that you go through a DMV office and get an Enhanced or REAL ID , and avoid a second office visit later.",
"I just remembered another question. Once I surrender my license, how will I know when my knew one is mailed?",
"DMV will mail you a new document , not the one you surrendered",
"even when driving is not allowed",
"ou can not drive until the suspension period ends , you pay a suspension termination fee of $ 50 and have valid driver license .",
"If i have a definite suspension",
"your suspension order will tell you how long the suspension period will last"
] | [
0,
0,
0,
1,
0,
1,
0,
0,
0,
0,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
2,
2
] |
a70a7d758d76cc8dba308e91f90033b5 | [
"Hello, I'm looking for some information on renewing my non-driver ID card #1 please.",
"I will be turning 21 soon, so I need to know what additional requirements there are for me to renew my non-driver ID card#1?",
"In order to renew your non-driver ID card #1, it is our requirement that you wait until you are within 40 days of your 21st birthday to renew.",
"Will I be subject to a fine if I attempt to renew my non-driver ID card#1 41 days or more before my 21st birthday, or will it be allowed through as I'm so close to the date?",
"If you attempt to renew your card within 40 of your 21st birthday, we will process it and your ID will actually have the words UNDER 21 on it on or near the date of your birthday.",
"I will be living overseas for the next two years at least. Will I need to pay the regular fees for a non-driver ID card renewal under these circumstances?",
"Yes, you will need to pay the regular fees for a non-driver ID card renewal even if you are living out of the country. The fees will not be discounted in a situation such as this.",
"Will I be eligible for a reduced fee or 'No Fee' non-drivers ID if am in receipt of Supplemental Security Income (SSI) and I am under the age of 62?",
"Yes, if your circumstances dictate that you do receive Supplemental Security Income SSI and if you are aged 62 or younger, the fee you will be charged is $6.50.",
"Mailing documents is my preferred choice of communication. Can I please confirm the address that I can mail my ID renewal to is NYS Department of Motor Vehicles207 Genesee Street , Suite 6Utica , NY 13501 - 2874? ",
"Yes, I can confirm that information is correct.",
"If I am out of the country, how will the Department of Motor Vehicles contact me if they required additional information?",
"It is a requiredment of the Department of Motor Vehicles that if you are overseas you must renew your non-drivers ID card through the mail. You will be including your overseas address with this application for their records."
] | [
0,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
] | [
0,
1,
1,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5
] |
1364eae566e50d145d38f5a7a9199c79 | [
"Good morning, i wanted to know if there is any kind of additional information about renewing a non-driver ID card?",
"More exactly, if i need to renew it in case i go overseas?",
"Yes, you must renew your non-driver ID card if you are planning to go overseas. You can do it through mail.",
"Ok. I'm turning 21 soon, so i was wondering if i won't have any problems renewing my ID before that date or if must wait until i turn 21?",
"Well, in case you go through renewal for at least forty days before your birthday, you'll be issued a non-driver ID card with the words UNDER 21 on it, near of your birthday date.",
"Right, i'll keep that in mind. Now please, i'm willing to go to an office and renew my ID there, but i would like to keep my standard document. What should i do in that case?",
"Very well. In that case, you'll need to complete the renewal notice form MV-2 that we mailed to you in order to proceed.",
"Ok, yeah, i received that form. And what about the possibility for an ID with reduced fee or none at all?",
"That will depend if you meet the requirements. For reduced fee ID you have to being on receiving supplemental security income and to be under sixty two, which would get you a $6.50 fee.",
"Ok, and what about fees if i renew via online?",
"In that case, you'll have to pay the normal fees applying to a non-driver ID card renewal process."
] | [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
] | [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5
] |
8a5ac0e2bf626e717e4e969663da381f | [
"I want to know more about transfer credit.",
"Like, what if I transfer my remaining registration to another vehicle?.",
"In that case, your new registration will expire the same date as your old one, and you can only do this for an new original registration. You can not use it to renew a registration.",
"If I'm eligible for a refund, how can I get one?",
"I also wants to request a transfer receipt.",
"When not eligible for a refund or wanting a transfer receipt, the DMV office can give you a Receipt FS-6 T for you to use to transfer the registration to another vehicle.",
"You know about where the DMV office is. I reside in New York City and am exempt from New York vehicle use tax, what should I do?",
"In your case, you should get form UT-11 from a local DMV office or a DMV call center.",
"I want to know more about these taxes.",
"You can ask the city or county where you currently reside or have your business.",
"I want to know more about the registration fee chart.",
"The fees on this chart are for commercial vehicles that are less than 18000 lbs in weight. For diesel commercial vehicles that are 8501 pounds or more in weight, there is an additional fee."
] | [
0,
0,
1,
0,
0,
1,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
1,
1,
1,
2,
2,
2,
2,
3,
3
] |
109f22ac5c3c1b67d7209117629d068b | [
"I want to know more about the refunds-",
"I can give you some examples of how the refunds are determined.",
"yes please, tell me how are the refunds determined.",
"for example, you paid 137.50$ to register your vehicle for two years. In the amount of money you paid is included 62.50$ for the two years registration, that is 31.25$ per year, there's also included 50$ for the tittle certification and the final 25$ is for the vehicle registration.",
"There's more to passenger class than meets the eye. Okay, that's it. But what if I have a pick-up truck that weighs less than 6,001 pounds empty?",
"Then you may register it in the passenger class if it meets our conditions.",
"I assume I'll find those conditions on your website. Well, can I register my pick-up at the DMV office then?",
"Yes. Simply bring your completed registration application and additional documents to a local DMV office.",
"What if I had custom plates on my pick-up?",
"Then your new registration documents will list the numbers from your plates. The DMV will send you new passenger custom or personalized plates by mail. ",
"But what if my pick-up had an unladen weight GREATER than 6,000 lbs?",
"Then you may register it in the passenger class if it meets our conditions."
] | [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
] |
39e9f12a285bcdf6494f06da908cb4ba | [
"I need to know more about refunds",
"Do you want an example to show how the refund amount is determined?",
"Yes, please show me the example.",
"Let's say you paid 137.50$ to register your vehicle for a period of 2 years. In the amount paid, there is included a 62.50$ for the two years or the registration, 32.25$ per year, 50$ for the title certificate and 25$ for the vehicle's plates. In this case, the amount to refund would be of 30.25$",
"Do you have any knowledge of reservation? What do I do if my county does not have an online reservation system?",
"You would need to make a reservation through one of our office locations, you can check the locations and hours.",
"What If I don't have one of these required documents?",
"You must provide other kinds of proof of both identity and age.",
"Should I pay attention to any special requirements to operate a moped?",
"The requirements are the same as those for motorcycles. You must have a driver license and register your mopen to drive it on streets and highways. There are some exceptions for these requirements though."
] | [
0,
0,
0,
1,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9
] | [
0,
0,
0,
0,
1,
1,
1,
1,
2,
2
] |
104d1097994329cdd43ca3c68e8d2952 | [
"I want to know how the refunds are determined and the period in which I should surrender my plates.",
"I can give you an example of how a refund is determined.",
"Can I get a refund for the first year of my registration after receiving a refund for the second year?",
"Yes, but only if you have the unused registration sticker and stub. If so, then you are eligible for the refund of the first year of the registration. You have a maximum of 60 days after the date the registration was made to apply for a refund for the first year of the registration fee.",
"In case the registrant passed away, can I get a refund?",
"Yes. The refund will be issued to the name of the state. You need to surrender the vehicle plates at DMV office and request a transfer receipt, not a refund receipt.",
"Okay, that's it. Do I need to contact you or a motor vehicle department in another state for registration?",
"You must contact the motor vehicle agency in the other state to determine if their laws require that you register your vehicles there. The definition of \"resident\" is different in each state.",
"Is it also possible to do it by mail?",
"Yes. Simply mail your completed registration application, additional documents and payment to a DMV office.",
"That's good to know. Can you suggest a topic I should search for?",
"Registration."
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5
] |
f59a8ce9d1ed1d8b71ade2ac4015675b | [
"Tell me about rounds and transfer credit.",
"I want to transfer my remaining registration to another vehicle.",
"When transferring your remaining registration to another vehicle, take into consideration that the new registration will expire the same day as the old one, and you can only use the transfer credit for a new original registration, you can't use it for a renewal.",
"How can I know if am eligible for a refund?",
"After you surrender your plates, your Receipt FS-6 T indicates if you are eligible for a refund. If you are and you do not request a transfer receipt, your refund will be processed automatically and you'll get it in your mail after some weeks.",
"Can I still apply for a refund if the registration sticker was attached to the plate?",
"No, in that case, the sticker can't be removed and you won't be able to apply for a full refund.",
"What is needed to apply for the 2-year refund?",
"The 2-year registration fee refund can only be applied if the registration was never used and it hasn't been more than 60 days from the date the registration was issued.",
"So if I applied for a registration but never used the registration sticker, can I get a 2-year refund?",
"yes, you can apply for a refund of the 2-year fee you paid when you renewed the registration."
] | [
0,
0,
1,
0,
1,
0,
0,
0,
0,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
] | [
0,
0,
0,
1,
1,
2,
2,
2,
2,
2,
2
] |
df07ff5b0fc1377a18c2d194663aedef | [
"How would I go about getting a refund for my surrendered vehicle plates?",
"I can give you an example to explain how your refund amount is determined",
"What happens if my name has changed since I registered the plates, can I still get a refund?",
"If your name had changed and you are looking for a refund, bring the plates with you to the DMV office when surrendering. Yu must request a transfer receipt and not a refund receipt. You then send these to the address that you'll find on the Request for Refund MV-215 form",
"Can I, by the way, renew my registration online?",
"In most cases, but some vehicles can not be renewed online.",
"What else can I complete online instead of going to the office?",
"You have the ability to change your name or address and check your registration status online.",
"Where can I register my car?",
"You can register at any DMV office.",
"Do any special situations apply to you, such as farm vehicles, no title or more than one owner?",
"Yes, it's a farm vehicle.",
"The procedure for registering that will be slightly different, so come to the office and we can walk you through it."
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"response_positive",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5,
5
] |
89aadcde99e902d8436070d08e069abc | [
"What amounts are refundable if I return my plates to the DMV? ",
"Are you wanting to transfer the remaining registration credit to another vehicle that you need to register? ",
"I wasn't wanting to transfer the credit that way. I was not aware that I could, but, since you said that it is possible to transfer the remaining registration credit to another vehicle, I might wait as I am about to purchase my husband a new car. ",
"When you surrender your vehicle plates to the DMV, you may be eligible to transfer the remaining registration credit to another vehicle you want to register, or get a refund for the registration fee. You get a refund or registration transfer credit for your vehicle plate fee, title certificate fee and any other fee or tax that you paid when you registered the vehicle. ",
"There is something more about the referable amounts of DMV. So what is the county use tax table?",
"The chart have the same name, county use tax chart.",
"Where can I know more about these taxes?",
"You can ask your city or county about these taxes.",
"Help me determine the correct fee.",
"ok, you have to add 3.25% to the fee listed in the chart and then change the value you get to the nearest 0.25$."
] | [
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9
] | [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3
] |
138ae1f1ab162a94afb61208917b8b39 | [
"how do i transfer credit?",
"if you transfer your remaining registration to another vehicle your new registration will espire the same day",
"doesnt apply to me",
"Unfortunately, no relevant information is found.",
"how can i get a refund?",
"the dmv office issues a receipt that you can use to transfer the registration to another vehicle.",
"can i get a refund if i changed my name?",
"yes. follow these instructions. surrender the vehicle plates at a dmv office and quest a transfer receipt not a refund receipt",
"how do i prove the name has changed?",
"a photocopy of the marriage certificate",
"is it possible to receive a refund of the first year of my registartion fee?",
"dmv will process a refund of the first year if eligible",
"how can i get a refund?",
"your receipt FS-6 T indicatiates if you are eligible to receive a refund"
] | [
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4
] |
3f8f1a88dfd74010dde6ac5113acbfd3 | [
"I need help with transferring a credit.",
"Do you need to transfer your remaining registration to another vehicle?",
"No, I don't need that.",
"Unfortunately, no relevant information is found.",
"How can I get my refund ? ",
"The DMV issues a receipt FS-6 that you can use to transfer the registration to different vehicles.",
"How do I apply for a full 2-year refund if the registration was never used?",
"If the sticker was attached to the windshield or vehicle plate, you cannot remove it and apply for a full refund.",
"Can I turn in the plates?",
"Yes you can do that.",
"How do I turn in the plates?",
"When you surrender them, your receipt FS-6 indicates if you are eligible to receive a refund.",
"If the sticker was attached to the windshield or vehicle plate of a registrant who has died, can we get a refund?",
"You cannot remove the sticker and apply for a refund."
] | [
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4
] |
44cf37b5fdf9df6ba7dd7a8974ec5628 | [
"I want to know about the pre-licensing course.",
"This is a DMV-approved and standardized classroom course that teaches you all you need to know as a new driver, such as: driving within the highway transportation system.",
"What should I do in case I encounter stop lines or crosswalks?",
"You should stop before crossing them.",
"What should I take into consideration for my road test?",
"Remember to steer smoothly in all circumstances, accelerate in a controlled and smooth way and don't force the engine or cause it to stall.",
"I'd like to know if is it necessary to pass the vision test at the DMV office?",
"of course you will need\n pass a vision test at the DMV or bring a full eye test report PDF [2] MV-619 s\n turn in your departure - from - state license, unless it is lost or stolen",
"and when i pass the exam what should i do?",
"When you pass your driving test, you must turn in your foreign driver's license to the DMV driving test examiner. The local DMV office will destroy your foreign driver's license after 60 days.",
"and in which cases can I not change my license?",
"You cannot change your license if it is\n suspended or revoked\n lost or stolen"
] | [
0,
1,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
1,
1,
1,
1,
2,
2,
3,
3,
4,
4
] |
ba54ac0b3f928a9b6e57f82ef689e8ae | [
"What are the things that I need to organise before I am eligible to take my road test?\n",
"Firstly, you will need a learner permit, and please remember that you must obey all rules and conditions that are applicable to being a learner driver. You must also have completed a Pre-Licensing Course OR a high school/college Driver Education Course",
"Are there age restrictions involved regarding the amount of supervised practice driving that I should have",
"In order for you to be eligible to take the road test, you must have a minimum of 50 hours of supervised driving practice completed",
"I am very happy that if I feel dissatisfied I can complain. It is very great. I have another question. What if I come from another country, but I pay taxes?",
"In that case a judge considers these facts to decide if your intent is to make NYS a \"fixed and permanent\" residence.",
"Makes sense. Do I need to visit a DMV office?",
"Yes, this transaction can only be processed in person, at a DMV office.",
"Do you wish to get a quicker service?",
"No, that's fine. I just want to get this done.",
"Are you from another county than New York City, Westchester, Nassau, Suffolk, Rockland, Onondaga, Monroe or Albany?",
"Yes, I come from another county.",
"Then please refer to the office locations and hours on our page."
] | [
0,
1,
0,
1,
0,
1,
0,
0,
0,
0,
0,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
] | [
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
3,
3,
3
] |
51d3f9d3eb1266abb9d9ed4ec2cd6cc7 | [
"Anything I need to do before taking the road test?",
"Once you get your learner permit, you have to obey the restrictions on where and when you are allowed to drive. You should also complete a 5-hour pre-licensing course or a high school or college driver education course.",
"How long it lasts the pre-licensing course certificate?",
"The pre-licensing course certificate lasts for 1 year from the date it is issued, and the student certificate of completion lasts for two years.",
"There is something else about Enhanced or REAL ID, if I had a REAL ID, but it has been misplaced, can I replace it by mail?",
"Yes, indeed, you can. If you already have an Enhanced or REAL ID you can replace by mail and your document type will stay the same. ",
"What is the charge associated with replacing a REAL ID by mail? ",
"You should include a money order or check for $17.50 made payable to \"Commissioner of Motor Vehicles\". ",
"What is the address for replacing a REAL ID by mail? ",
"If you would like to accomplish that by mail, you can send your request and check or money order to NYS Department of Motor Vehicles, 207 Genesee Street, Suite 6, Utica, NY 13501-2874.",
"What forms of payment were acceptable for paying for the replacement of my REAL ID by mail? ",
"If requesting by mail, you can include a check or money order. ",
"What forms of payment would be accepted if I went to the DMV? ",
"If you went to the DMV, you could pay by check or money order or you could pay using an American Express card, Discover card, MasterCard, MasterCard debit card, VISA Card, or Visa debit card. ",
"How do I request to update to the REAL ID if I have just moved to a new address and need to replace my licenses anyway? ",
"If you have recently moved, you need to first change your address and then order the replacement card."
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5,
6,
6,
7,
7
] |
00b9b06b91df76a0812b1b9c9ab4d549 | [
"I have 6 months with my Pre-licensing Course Certificate, how much longer is it valid?",
"It is valid for 1 year since the certificate is issued, while a Student Certificate of Completion is valid for 2 years.",
"What should I know about speed and following distance when practicing for my road test?",
"Always respect the posted speed limit and adjust your speed taking into account factors such as weather, road, visibility and traffic conditions. Maintain adequate \"cushion\" space between your vehicle and the ones you are following. Always keep in mind the \"two second rule\" described in the Driver's Manual.",
"Is it okay to cross a crosswalk during my road test?",
"No, you must stop before crossing the crosswalk.",
"Also, I need to find out about REAL ID or Enhanced, what if I just wanted a Standard ones?",
"For the Standard ones that only display \" NOT FOR FEDERAL PURPOSES \", you would just need your current NY State license as proof.",
"So i only need that as proof of identity for the Standard ones?",
"Yes. You are correct.",
"What should I do if i do not have a New York State driver license but still wanted to drive a taxi or livery vehicle in New York City?",
"First you need to get a Class E driver license instead of Class D. Then, you would need to contact the Taxi and Limousine Commission [ 6 ] and take not that from October 2020 onward, to board a domestic flight, you will need an Enhanced or REAL ID unless you already have a passport.",
"Could i just use the Standard ones for traveling?",
"No. After October 2020, you would need an Enhanced or REAL ID.",
"How can I know what type of ID that I have?",
"If your license or permit was issued before October 30, 2017, then you have a Standard document. The Newly issued Standard license and permits state ' NOT FOR FEDERAL PURPOSES '."
] | [
0,
1,
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
] | [
0,
0,
1,
1,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4,
5,
5
] |
35328f61ba249a44bc7f5a338a1c90f8 | [
"Good morning. I'm preparing for my road test, I'ld like to know how much supervised practice driving I must get before taking my road test. ",
"I'm 17 years old, can you help me with that please?",
"Morning! Before taking your road test (as you are 16) you must have a minimum of 50 hours of supervised practice driving. ",
"Do you have any idea what a motorcycle license entails? What happens if I pass the driving test?",
"You will receive a temporary motorcycle's license from the examiner.",
"Do you have any suggestions on what should I do if my vision is obstructed after stopping behind the crosswalk?",
"You have to move up until you can clearly see your way, remember to stop again if it's necessary",
"I am aiming for a MJ license because I'm into motorcyles, does the 50 hours of supervised practice applies to MJ as well? ",
"Pretty much the same. You must have a minimum of 50 hours of supervised pratice driving, and that includes at least 15 hours after sunset. So driving 15 hours at night is important. ",
"Thanks!!! That's really helpful. BTW, if I want to change my license from one class to another, would I need a Pre-Licensing Course Certificate?",
"No, you don't need a Pre-Licensing Course Certificate or a SCC, you can apply for changing your license class with just a Valid NY state driver license. ",
"What if I lose my certificate?",
"You should contact the school that issued it to obtain a replacement. ",
"One more question,as I want to get a motorcycle license do I need additional requirements?",
"Yes, there are additional requirements. You can visit www.getamotorcylelicense.com to see them. "
] | [
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4,
5,
5
] |
cad9280bb06cb196e2dc7fc3cc233eb4 | [
"Yeah, hi, i went through pre-licensing course and got my certificate, but i wanted to know how much time is it valid before expiring?",
"Sure, no problem. Your certificate will be valid for one year period, starting on the date it was issued to you. In case you have a certificate of completion, that will be valid for a two years period.",
"Great, thanks. Another question, please. What do i need to know for doing the road test? Need to practice something specific?",
"Certainly. It's a road test, so you'll need to practice some basics moves, so they know you are ready, for example you must focus on steering and acceleration, basic stuff.",
"Oh, i see, thanks. Sorry, but again about the certificate, did you mention a different one from pre-licensing, and that being valid for a greater period?",
"That would be Student Completion Certificate, and that will be valid for a two years period, unlike your Pre-licensing that only is valid for one year.",
"One more thing for New York residents. What happens if anyone drives without a driver's license in New York State?",
"A police officer can use this as evidence to issue a traffic ticket if you drive in New York State without a New York State driver's license or vehicle registration.",
"What happens if I pay taxes or my children attend school in another state?",
"If you pay taxes or your children attend school in another state, a judge considers these facts to decide if your intention is to make New York a \"fixed and permanent\" residence. Under this law, students from other states or other nations who attend school in New York State are generally not considered New York residents.",
"okay. Another question, I am planning to return to my country and I will need my foreign driver's license.",
"ask the test drive examiner how to make sure your foreign driver's license is not destroyed.",
"and what restrictions are there if you are under 18?",
"if you are under 18, the additional restrictions explained in the GDL Graduated Driver License Act and drivers under 18"
] | [
0,
1,
0,
1,
0,
1,
0,
0,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
3,
3,
4,
4
] |
beac17d6984c3184c0dc7f51ff19f154 | [
"Hi, i need to do some pre-licensing course but don't know what's that, can you help me´?",
"No problem. Pre-licensing course is a DMV-approved, standardized classroom course that will fill you in on many topics that are important to you as a new driver.",
"Ah, i see. So you need that before i get my license. Um, by the way, right now a friend of mine wants to change its license class, does he needs pre-licensing?",
"If he is in possession of a valid NYS driver license, he doesn't need to have a pre-licensing course certificate o a student certificate of completion in order to change license's class. The same will apply to you.",
"Can you please tell me on what to expect after I pass my road test?",
"the examiner will give you an interim license that allows you to drive",
"What should I do to prepare to take the written permission test?",
"study the New York State Driver's Manual and take the practice tests",
"want to know what you need to pass?",
"do not",
"Unfortunately, no relevant information is found.",
"What else should I do to prepare?",
"learn how to find a pre-license course and prepare for your practical exam\n must follow all restrictions on learning permits"
] | [
0,
1,
0,
1,
0,
1,
0,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
] | [
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
3,
4,
4
] |
2e1891c524bfaf1356e54bacf04e22c7 | [
"Hello, I'm getting prepared for my road test and I'd like to know how much supervised practice driving must I get before I take my road test",
"Are you under age 18?",
"Yes, I'm 16",
"You must have a minimum of 50 hours of supervised practice driving with: \na) at least 15 hour at night after sunset \nb) at least 10 hours in moderate to heavy traffic",
"What are the conditions that I must met to be able to drive a car or a motorcycle in New York State?",
"musts\nbe at least 16 years old 1 ands\nhave a valid New York State driver license or learner permit ",
"Do you have a New York State learner's permit or one issued in another state?",
"you must follow New York State permit restrictions",
"and which are they?",
" a valid driver license or permit issued by another state or country",
"what should i do after i am eligible to redeem it for a license",
"you may be eligible to exchange it for a New York driver license see Exchange an out - of - state license , or see other information about moving to New York [",
"If my children attend school in another state?",
"a judge considers these facts to decide if your intent is to make New York a \" fixed and permanent \" residence . According to this law , students from other states or from other nations who attend school in New York State are usually not considered residents of New York"
] | [
0,
0,
0,
1,
0,
0,
0,
0,
0,
1,
0,
0,
0,
0
] | [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
0,
0,
1,
1,
1,
1,
1,
1,
2,
2,
2,
2
] |
9e0bcd0829b9e8d7cbe70acc7e9c57bd | [
"Is there a minimum amount of proven supervised practice driving that I must have before I can take the raod test?",
"What age are you? The reason I ask is because there are different rules that relate to applicants that are aged under 18 and those that are aged over 18",
"I am under 18",
"As you are under 18 years of age, you must have a minimum of 50 hours supervised driving practice before you are eligible to take the road test ",
"Is there any information about out-of-state and foreign driver license? What if I am a tourist and I have a driver's license from another country?",
"If you have a driver's license from another country, you don't need to have an International Driving Permit, but it is useful. The permit verifies in multiple languages that you have a valid driver's license. Police officers who cannot read the language of their foreign driver's license will be able to read the permit.",
"and what are the requirements to drive in the state of new york?",
"should\n be at least 16 years old 1 and have a valid New York State driver's license or learner's permit",
"and would you accept the Visitors license from other countries?",
"Do you have a driver's license from any other nation?",
"do not",
"Unfortunately, no relevant information is found.",
"and are students from other states considered new york residents?",
"Students from other states or from other nations who attend school in New York State are not normally considered residents of New York State."
] | [
0,
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
3,
3,
4,
4
] |
0b8d9d4a57c74fd258bae3dee63c7cb1 | [
"How can I prepare for my road test?\n",
"First you need to obtain a learner permit and follow the restrictions on when and where you are allowed to drive.",
"I see. Anything else I need to do?",
"No, that should cover the preparations.",
"I have another concern on which counties are included in MCTD fees?",
"Bronx, Kings Brooklyn, New York Manhattan, Queens.",
"Do the Class M and MJ fare support the Motorcycle Safety Program?",
"Yes. Part of the Class M and MJ fee supports the Motorcycle Safety Program in New York State."
] | [
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7
] | [
0,
0,
0,
0,
1,
1,
2,
2
] |
71f3f1c3f98c38463b0cb2610b21a63a | [
"How do i find the pre-licensing course?\n",
"This is a course from the DMV,",
"How can i find providers in my area?",
"Look online or in the telephone directory.",
"Unfortunately, no relevant information is found.",
"Tell me how many hours of supervised driving i need before taking the road test?\n",
"have a minimum of 50 hours of supervised practice driving with\n [41] at least 15 hours at night after sunset\n [42] at least 10 hours in moderate to heavy traffic\n",
"this doer not apply to me.",
"Unfortunately, no relevant information is found.",
"Is a Pre-Licensing Course Certificate needed to switch my license?",
"No you do not need that.",
"Thanks, I want to remain in New York for a few months and would like to become a New York resident. Will I be able to swap my out-of-state motorcycle license for a New York one in that case?",
"Yes, when you become a NY resident, you can exchange your license for a NY license.",
"What should I do during my road test practice? What do I need to do if I have a Class DJ permit?",
"You need to have a minimum of 50 hours of supervised practice driving that includes at least 15 hours of driving after sunset before you take a road test",
"Should i practice stop lines and crosswalks for my driving test?",
"Yes you should practice this."
] | [
0,
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"respond_no_solution",
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15,
16
] | [
0,
0,
0,
0,
0,
1,
1,
1,
1,
2,
2,
3,
3,
4,
4,
4,
4
] |
381cd42267cb4295c4f769153431200b | [
"What do I need to do before I take my road test?",
"Once you have a learner permit you must obey the learner permit restrictions on where and when you may drive.",
"What should I do if my view is blocked after stopping at a crosswalk?",
"Move up until you can clearly see your way, then stop again if necessary.",
"Are there restrictions on a learner permit?",
"Yes, there are restrictions on where and when you may drive.",
"I am looking for a Standard license that will display 'NOT FOR FEDERAL PURPOSES', what ID should I bring with me?",
"In this instance, you must bring your current NY State license as proof of identity",
"What happens if my license was issued before October 30, 2017 and is not Enhanced?",
"Well in this case, you have a Standard document"
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
] |
23e3cb76dc48a1e66423d878567f2908 | [
"Can I file an appeal by mail?",
"You don't want to file the appeal online?",
"I don't",
"Unfortunately, no relevant information is found.",
"Ok, in case you want to file the appeal online, remember that the traffic ticket must display the words \"Traffic Violations Bureau\" at the bottom of the ticket.",
"Yes, the traffic ticket must have the words \"Traffic Violations Bureau\" at the bottom.",
"Do I have to submit all the exhibits and documents to the hearing officer?",
"Yes, otherwise any of the exhibits and documents may not be filed with the appeal.",
"Can I avoid to pay the fine after filing an appeal?",
"no, you have to pay the fine, filing an appeal won't change your obligation to pay the fine.",
"What if my traffic ticket does not show the words \"Traffic Violations Bureau\" at the bottom?",
"It has to display the words \"Traffic Violations Bureau\" at the bottom of the ticket, if not then you can't file an appeal with the Department of Motor Vehicles."
] | [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4
] |
2d369e7ac1a0c0ab5362f85d7b6379b5 | [
"Can I send an appeal by mail?",
"Yes, you can. You should use the Traffic Violations Bureau Appeal AA-33 form and mail your appeal plus a 10$ appeal fee.",
"Can I mail the DMV exhibits that can't be submitted online?",
"Yes, you can mail any exhibits that you can't submit online. Take into consideration that any exhibits or documents not submitted to the hearing officer may not be filed with the appeal.",
"What info do I need to submit for an Additional Argument?",
"You can submit your name, date of birth and the 3-digit appeal access number.",
"I have another question regarding the insurance reduction. How do I get the reduction after I finish the course?",
"The course sponsor will mail you a completion certificate within 45 business days after you complete the classroom course or 14 business days after you complete an online course",
"Can I get more than one reduction?",
"It may be possible. \nContact your insurance company or agent to learn if both reductions will be given at the same time",
"Does it prevent general premium increases?",
"PIRP does not prevent general premium increases , or premium increases due to violations or accidents"
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5
] |
5ebb9e521aaf7a0cc2bfaa802c02de26 | [
"I want to know how to check the status of my appeal online",
"you the Appeals Board will acknowledge the receipt of your appeal form and fee by sending you a letter.",
"What is the time limit to submit an additional argument?",
"you have to submit the additional argument before 30 days has passed since the transcript you ordered has been sent to you.",
"I see. this week I will send you the remaining documents. Is there a way to get the restriction lifted early?",
"no, it can not be removed earlier ",
"How does it work if i am supposed to have a DMV mandated ignition interlock device?",
"you may have to install the device on any and all vehicles you own and/or operate, and you are also subject to the problem driving restrictions.",
"am i able to drive through new york state with my out of state CDL license if my new york state record has the problem driver restriction?",
"no, a driver who has been issued with a problem driver restriction on their new york state record can not operate a vehicle in new york state even if an out of state licence was issued.",
"what happens if i have another violation before i obtain my driver's license with the problem driver restriction?",
"your drivers license or permit with the problem driver restriction will be withdrawn if you are convicted of any violations such as tailgating or speeding. ",
"how much does the installation fees cost for the ignition interlock?",
"please go on to the NYS Division of criminal justice services website and click on the ignition interlock page. "
] | [
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
5,
5,
6,
6
] |
ae51ea12d37797eb0b20d58bdc0171e7 | [
"I need to know how to appeal a TVB ticket, please.",
"How can I appeal a TVB ticket?",
"You must file your appeal within 30 days of the date of conviction and pay a $10 non refundable appeal fee for each conviction appealed. This is the way you can appeal.",
"What are the deadlines to submit an additional Appeal Argument?",
"The Additional Argument must be submitted within 30 days after the transcript you ordered has been sent to you from the Transcriber. To send an additional argument after receiving your transcript, you must access the transaction again and enter the ticket number.",
"Is it possible to order a transcript of my appeal?",
"Yes, you can. When the transcript you ordered has been sent to you, you must mail the additional arguments to the Appeals Board within 30 days.",
"What happens if my traffic ticket does not have the words \"Traffic Violations Bureau\"?",
"In that case, you can't file an appeal with the DMV.",
"I just sent my appeal by mail, was it already accepted?",
"No,That does not mean that your appeal has already been accepted. This is determinated by the DMV Appeals Board after check the legal requirements of your appeal."
] | [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10
] | [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
5
] |
071f1923553841043b7772fdf90e3813 | [
"Hi, please i need info about appealing a TBV ticket conviction. Can you help me on this?",
"Sure, no problem. To appeal a TVB, you have two options to do that. You can go online or you can make use of mail service.",
"Ok. But i don't have access to a computer and sincerely i don't like using mail service.",
"Unfortunately, no relevant information is found.",
"Well, i suppose i can go online. Can you tell me what i need to do or if there is any condition to appeal in that way?",
"Sure. First, can you tell me when and where you received the conviction, please?",
"Um, well, that was like a week ago and ocurred here in NYS.",
"Perfect. As you was convicted in NYS and it was in a time period less than thirty days ago, then you can perfectly use the online option to appeal you TVB ticket conviction.",
"Ok, thanks. Another question, can i bring an attorney with me to represent me on the appealing?",
"Sure you can, In that case make sure to supply attorney's name and mailing address when you go online and be requested about that.",
"Got it, thanks. Sorry but other thing is, do the ticket need to be branded as TVB or it doesn't matter?",
"Yeah, it does need to have the words Traffic Violations Bureau on it, more precisely on the bottom of the ticket, or you won't be able to file it on the DMV.",
"Ok i'll check on that. One more question, please. After i file the appeal, can i appeal the denial of an application, i mean, my application, in order to reopen the default conviction?",
"Yes, you can, but only after the DMV TVB Default Unit has denied your Application to Reopen a Default Conviction."
] | [
0,
0,
1,
1,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
1,
0,
1,
3,
4,
4,
2,
5,
3,
6,
4,
7,
7
] |
c2f812d1a303fb0fd98ad9ee815ead0f | [
"Hi, i wanna know something about appealing a TVB ticket conviction.",
"Sure, i can help you on that. Please, can you tell me if you are going to appeal via online or by mail?",
"No, i'm not planning to use any of those.",
"Unfortunately, no relevant information is found.",
"But if i'm needed to choose one, i may just go for the online option.",
"I understand you need info about appealing via online, then?",
"Yes, please. guide me through the online option.",
"Perfect. To use the online option, you had to been convicted for traffic offense in a NYS TVB, plus that conviction must have occurred in the last thirty days.",
"Ok. Oh and, you know, lets say i pass the procedure and after all that i get a denial on my application, can i appeal that denial later?",
"You can surely do that. But you must know that you can only go for it after the DMV TVB Default UNit has denied your Application to Reopen a Default Conviction.",
"I understand. So to summarize about what i need to use online,is been convicted in NYS TVB and offense less than thirty days, i'm right?",
"That would be correct. Your offense must have been convicted in a NYS TVB and happened in a period no more than thirty days.",
"Oh right, thanks. Glad i got it right. So, what about if a need to appeal something else apart from a TVB conviction?",
"If you have some other penalty in addition to your current TVB conviction, you can make use of the Appeal From DMV Hearing Determination to process that.",
"Um, ok, i'll have it into account. One last issue, what i need to submit if i'm going to have an attorney to represent me in the appeal?",
"Well, if you are going to use representation, then in the online option, you'll need to submit your attorney's name and mailing address."
] | [
0,
0,
1,
1,
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15
] | [
0,
1,
0,
1,
3,
4,
4,
2,
5,
3,
6,
4,
7,
5,
8,
8
] |
992cb79a092b3f4fcf4348ed33db88e7 | [
"I would like to ask about a TVB ticket conviction.",
"Do you want to appeal for a TVB ticket conviction?It can be done through online or by mail.",
"Yes. That means, i could not go to a physical address to appeal?The only available options is through online or by mail?",
"Yes and your appeal must be done within 30 days from the conviction date.",
"Perhaps a question unrelated to TVB ticket conviction. What happens if I am found guilty of an alcohol or drug-related offense in New York State?",
"you must bring written permission from the sentencing court , or your probation officer , that allows you to apply for a license",
"What happens if I have a continuation?",
"Your suspension or revocation will begin 20 days after sentencing",
"I have a DWI, what happens then?",
"You will be required to pay a driver responsibility assessment each year for the next three years",
"What happens if I am convicted of driving under suspension or revocation?",
"You may be fined and you may be sentenced to jail and/or probation. In addition the police may impound the vehicle you were driving when arrested",
"What's the difference between DDP and IDP?",
"They are the same thing, the terms are used interchangeably."
] | [
0,
0,
0,
1,
0,
0,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
1,
1,
0,
2,
2,
2,
1,
3,
2,
4,
3,
5,
5
] |
f487e8180d66452b8aeed9e42bab7b55 | [
"I want to appeal a TVB ticket conviction.",
"You can appeal online or via mail.",
"I want to appeal a different way.",
"Has the ticket conviction been issued in the last 30 days?",
"No",
"You can appeal via mail.",
"I cannot send appeal via mail.",
"You can not appeal the TVB conviction via phone.",
"Ok i understand that you cant appeal via the phone.",
"I hope this makes things clearer to you.",
"Can i use the Appeal Form AA-33A",
"Yes ",
"When should the additional argument be submitted ",
"It has to be submitted within 30 days."
] | [
0,
0,
1,
0,
1,
0,
1,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_negative",
"query_condition",
"response_positive",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
1,
0,
2,
1,
3,
2,
4,
4,
3,
5,
4,
6,
6
] |
2f254ccace7c374a30b09dbe5d52f7f2 | [
"I'm looking to appeal a conviction.",
"Ok, Please use form AA-33 with a $10 fee.",
"If you have other convictions, please use form AA-33A",
"What convictions are those?",
"Unfortunately, no relevant information is found.",
"Anything not covered by Form 33-AA",
"You can do this via mail as well as in person.",
"I have to inquire about the schedule for TVB hearing for my clients. How do I schedule for hearing?",
"First you will need to enter your ticket number and other required information online. Then, verify that information.",
"What if I plead guilty to an offense that carries 5 points?",
"Do you have 3 or more alcohol-related convictions on your driving record?",
"No, I don't.",
"Unfortunately, no relevant information is found.",
"I'm getting ready to move. Will that effect the hearing?",
"No, you will just need to provide your new address, so that a Notice of Hearing can be mailed to you. Be advised that this doesn't update your address on other DMV records. You will need to do that separately.",
"What if it's a bicycle-related offense?",
"Any convictions for bicycle offenses do not require the surcharge payment and no points will be applied to your driving record."
] | [
0,
0,
0,
0,
0,
0,
1,
0,
1,
0,
0,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"response_negative",
"respond_no_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"query_condition",
"response_negative",
"respond_no_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14,
15,
16
] | [
0,
0,
0,
0,
0,
0,
0,
1,
1,
2,
2,
2,
2,
3,
3,
4,
4
] |
b577d9316d33830c7d5101f30f0be764 | [
"My vehicle is already registered in New York",
"What transactions can I do online?",
"Some of the transactions you can do online are: Change your address, change the name or other information and check the status of your registration.",
"I have another question about on selling my vehicle. When moving the title to a new owner, what information do I need to provide?",
"You will need to fill the odometer and damage disclosure statements and sign your name. then enter all the seller's information on the sales tax form Statement of Transaction",
"I'd also like to locate the DMV office. Tell me about the process of registering a car in New York.",
"You have to register any vehicle owned by you or your business at a New York DMV office",
"What about cars and living trusts?",
"The owner and the settlor must complete Statement of Transaction- Sale or Gift of Motor Vehicle , Trailer , All - Terrain Vehicle ATV , Vessel Boat , or Snowmobile at NY State Department of Tax and Finance ",
"Would there be a problem if I don't answer a parking ticket?",
"yes. The locality may contact the DMV about it and this can prevent the renewal of your vehicle and even suspend your vehicle registration.",
"Ok, can you tell me now what do I need to register a vehicle?",
"You should first complete the DMV's Document Guide to make sure that you have all the proofs of identification and documents you need before going to the DMV office.",
"where should I register my business vehicle?",
"If your business is located in New York then you should register it at the lock DMV office."
] | [
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13,
14
] | [
0,
1,
0,
2,
1,
3,
2,
4,
3,
5,
4,
6,
5,
7,
7
] |
227cfcf351ca7628a13a7e7891b33833 | [
"What resources do I count with?",
"Some of the resources available to you are: Business regulated by the DMV (inspection stations, transporters, repair shops, etc), be able to determine if a car was flooded or stolen, to know if a family member died.",
"What if I fail to answer a parking ticket?",
"In cases like that, the locality can inform the DMV and this can prevent the renewal of your vehicle's certification and even suspend your vehicle registration.",
"Tell me some transactions I can do online.",
"Some of the transactions available online are: Change your address, change the name or other information, check the status of your registration, etc.",
"Ok, what other resource is available for me?",
"Is it okay if I ask another question? When it comes to plate surrender and registration refunds, what are your options? What do I do once the estate is settled?",
"You need to call the DMV Revenue Accounting Unit",
"Apart from business regulated by DMV, determine if a vehicle was stolen or flooded and know the death of a family member, you can also get tips for buying a vehicle.",
"What other details am I able to obtain for unclaimed and abandoned cars?",
"You can know about abandoned and unclaimed vehicles, apply for Clean Pass that can't be registered in New York, etc."
] | [
0,
0,
0,
1,
0,
1,
1,
0,
1,
1,
0,
0
] | [
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"query_solution",
"respond_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11
] | [
0,
0,
0,
0,
1,
1,
2,
3,
3,
4,
5,
5
] |
54e965631d79373fd8975db771a10cc7 | [
"Hello, need some help on DMV resources",
"Well, about that, you have some options. You have Businesses regulated by DMV such as Inspections Stations, Dealers and Transporters, Repair Shops, etc. Plus, the determination about if car was flooded or stolen, and the case of an deceased family member.",
"What about parking violations? Or parking regulation? Does DMV have resources for those?",
"Sorry, no. For those cases, you must get in touch with local authority. DMV has nothing to do about it",
"Is there a form I can fill out if my vehicle is exempt from the California emissions standard?",
"you or the car dealer can complete form MV-74 to certify the exemption",
"How can I find out if my vehicle meets the California emissions standard?",
"Look for these words or similar language on the MCO Manufacturer's Certificate of Origin and the emissions label under the hood:\n \"California Only Vehicle: This vehicle complies with US and California EPA regulations applicable to vehicle model year - new motor vehicles commercially introduced for sale in California only.",
"What vehicles are subject to California emission standards?",
"Your vehicle must meet the California emissions standard if it has less than 7,500 miles on the odometer and is\n a 1996 model year or a newer light duty passenger or truck vehicle that has a GVWR gross vehicle weight rating of 6,000 lbs. or less",
"What if the vehicle was replaced too?",
"If your vehicle is exempt from the California emissions standard if",
"But if the vehicle was registered in another state and now I reside in New York?",
"If your vehicle is exempt from the California emissions standard if"
] | [
0,
0,
0,
1,
0,
1,
0,
1,
0,
1,
0,
0,
0,
0
] | [
"query_condition",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_solution",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution"
] | [
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12,
13
] | [
0,
0,
0,
0,
1,
1,
2,
2,
3,
3,
4,
4,
4,
4
] |
f58921c7d2615331f0e0daec8378ae62 | [
"Good afternoon, was wondering if you can give me some related info on vehicles already registered in NY?",
"On what kind of suspensions exist, to be exact.",
"Sure, you have available information about suspension for parking tickets or for toll violations.",
"Understood. Now, Do i need to register any vehicle i own in NY?",
"Yes. Any vehicle you own need to be registered at DMV office. These apply for any vehicle you have, regardless if it is personal or for your business. You can consult the requirements for specific vehicle types.",
"Good, and can you tell me what i need for register?",
"Sure. You'll need to complete the DMV's Document Guide. That will help you to make sure you have all the corrects proofs of identification along with the other necessary documents, before you visit the DMV.",
"Thanks, i'll make sure to follow it. Now please, wanna know what kind of resources you have available?",
"Can you tell me more about the DMV's Document Guide?",
"] On this page you can info to help you.",
"No problem. DMV has some resources available. For example, there is Businesses regulated by DMV, as well as Inspection Stations, Dealer and tranportes and even repair shops. Also, you have resources to determine if a car was flooded or stolen and another resource for in case a family member dies.",
"I'm glad you have those in case I need them. Sorry, but could you please look into my suspension question from earlier? Isn't it just parking fines and toll violations?",
"Totally correct.You have available information on those topics."
] | [
0,
0,
1,
0,
1,
0,
1,
1,
0,
1,
1,
0,
0
] | [
"query_condition",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_condition",
"respond_solution",
"query_solution",
"query_solution",
"respond_solution",
"respond_solution",
"query_solution",
"respond_solution"
] | [
"user",
"user",
"agent",
"user",
"agent",
"user",
"agent",
"user",
"user",
"agent",
"agent",
"user",
"agent"
] | [
0,
1,
2,
3,
4,
5,
6,
7,
8,
9,
10,
11,
12
] | [
0,
1,
0,
2,
1,
3,
2,
3,
5,
4,
5,
7,
7
] |
Dataset Card for SuperDialseg
Dataset Summary
[More Information Needed]
Supported Tasks and Leaderboards
[More Information Needed]
Languages: English
Dataset Structure
Data Instances
{
"dial_data": {
"super_dialseg": [
{
"dial_id": "8df07b7a98990db27c395cb1f68a962e",
"turns": [
{
"da": "query_condition",
"role": "user",
"turn_id": 0,
"utterance": "Hello, I forgot o update my address, can you help me with that?",
"topic_id": 0,
"segmentation_label": 0
},
...
{
"da": "respond_solution",
"role": "agent",
"turn_id": 11,
"utterance": "DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or failed to pay the toll , fees or other charges",
"topic_id": 4,
"segmentation_label": 0
}
],
...
}
]
}
Data Fields
Dialogue-Level
dial_id
: ID of a dialogue;turns
: All utterances of a dialogue.
Utterance-Level
da
: Dialogue Act annotation derived from the original DGDS dataset;role
: Role annotation derived from the original DGDS dataset;turn_id
: ID of an utterance;utterance
: Text of the utterance;topic_id
: ID (order) of the current topic;segmentation_label
: 1: it is the end of a topic; 0: others.
Data Splits
SuperDialseg follows the dataset splits of the original DGDS dataset.
Dataset Creation
Curation Rationale
[More Information Needed]
Source Data
Initial Data Collection and Normalization
SuperDialseg was built on the top of doc2dial and MultiDoc2dial datasets. Please refer to the original papers for more details.
Who are the source language producers?
[More Information Needed]
Annotations
Annotation process
[More Information Needed]
Who are the annotators?
The annotation of dialogue segmentation points is constructed by a set of well-designed strategy. Please refer to the paper for more details.
Other annotations like Dialogue Act and Role information are derived from doc2dial and MultiDoc2dial datasets.
Personal and Sensitive Information
[More Information Needed]
Considerations for Using the Data
Social Impact of Dataset
[More Information Needed]
Discussion of Biases
[More Information Needed]
Other Known Limitations
[More Information Needed]
Additional Information
Dataset Curators
[More Information Needed]
Licensing Information
Apache License Version 2.0, following the licenses of doc2dial and MultiDoc2dial.
Citation Information
Coming soon
Contributions
Thanks to @Coldog2333 for adding this dataset.
- Downloads last month
- 135