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ADT | Customer Agent | Home security customer agent | Building a customer agent to help customers select, order, and set up home security. |
Alaska Airlines | Customer Agent | Personalized travel search AI | Developing a personalized travel search experience using advanced AI techniques for hyper-personalized recommendations. |
Best Buy | Customer Agent | AI virtual assistant for support | Using Gemini to launch a generative AI-powered virtual assistant for troubleshooting, order rescheduling, and managing subscriptions. |
Central Texas Regional Mobility Authority | Customer Agent | Modernizing transportation operations | Using Vertex AI to modernize transportation operations for a smoother journey. |
Etsy | Customer Agent | Optimizing search recommendations | Uses Vertex AI training to optimize search recommendations and ads models for better listing suggestions. |
Golden State Warriors | Customer Agent | Enhancing fan experience content | Using AI to improve fan experience content in their Chase Center app. |
IHG Hotels & Resorts | Customer Agent | AI-powered vacation planning chatbot | Building a generative AI-powered chatbot to help guests plan vacations directly in the IHG One Rewards app. |
ING Bank | Customer Agent | AI chatbot for self-service | Developed a gen-AI chatbot for enhancing self-service capabilities and improving answer quality on customer queries. |
Magalu | Customer Agent | Interactive conversational agent 'Lu' | Uses Vertex AI to create 'Lu’s Brain' powering an interactive conversational agent for their brand persona Lu. |
Mercedes Benz | Customer Agent | AI smart sales assistant | Infusing e-commerce capabilities into its online storefront with a gen AI-powered smart sales assistant. |
Oppo/OnePlus | Customer Agent | AI-enhanced customer experiences | Incorporating Gemini models and Google Cloud AI into phones for innovative customer experiences. |
Samsung | Customer Agent | AI features in Galaxy S24 | Deploying Gemini Pro and Imagen 2 to Galaxy S24 smartphones for features like text summarization and image editing. |
Minnesota Division of Driver and Vehicle Services | Customer Agent | Real-time translation for licenses | Helps non-English speakers get licenses with two-way real-time translation. |
Pepperdine University | Employee Agent | AI-powered translated captioning | Using Gemini in Google Meet for real-time translated captioning and notes. |
Sutherland | Employee Agent | AI for real-time insights | Boosting client-facing teams with AI for suggested responses and automating insights in real-time. |
Target | Customer Agent | AI solutions in Target app | Uses Google Cloud to power AI solutions in the Target app and Target.com, including personalized offers. |
Tokopedia | Data Agent | Improving data quality with AI | Uses Vertex AI to improve data quality, increasing unique products being sold by 5%. |
US News | Data Agent | AI impact on key metrics | Saw a double-digit impact in key metrics after implementing Vertex AI Search. |
IntesaSanpaolo | Customer Agent | Transforming banking with AI | Exploring gen AI for transforming banking productivity and operational efficiency. |
Macquarie Bank | Customer Agent | AI in banking productivity | Exploring gen AI for transforming banking productivity and operational efficiency. |
Scotiabank | Customer Agent | Enhancing banking efficiency with AI | Exploring gen AI for transforming banking productivity and operational efficiency. |
Avery Dennison | Employee Agent | AI for secure collaboration | Empowered employees with generative AI for secure, flexible collaboration. |
Bank of New York Mellon | Employee Agent | Virtual assistant for employees | Built a virtual assistant to help employees find relevant information and answers. |
Bayer | Employee Agent | AI radiology platform | Building a radiology platform to assist radiologists with data analysis and document creation. |
Bristol Myers Squibb | Employee Agent | AI in clinical trial documents | Transforming document processes for clinical trials using Vertex AI and Google Workspace. |
BenchSci | Employee Agent | AI for biological research | Develops generative AI solutions for scientists to save time and resources in biological research. |
Cintas | Employee Agent | Internal knowledge center with AI | Uses Vertex AI Search to develop an internal knowledge center for customer service and sales teams. |
Covered California | Employee Agent | Automating documentation with AI | Using Document AI to automate documentation and verification processes. |
Dasa | Employee Agent | AI for test results analysis | Helping physicians detect relevant findings in test results more quickly. |
DaVita | Employee Agent | AI in kidney care | Uses DocAI and Healthcare NLP to transform kidney care and reduce errors. |
Discover Financial | Employee Agent | AI for call center assistance | Helps contact center representatives search and synthesize information during calls. |
HCA Healthcare | Employee Agent | AI virtual caregiver assistant | Testing a virtual AI caregiver assistant to improve continuity of care. |
Home Depot | Employee Agent | AI-powered Sidekick for inventory | Built Sidekick to help store associates manage inventory and prioritize actions. |
Los Angeles Rams | Creative Agent | AI in content and scouting | Utilizing AI for content analysis and player scouting. |
McDonald’s | Employee Agent | AI for enhanced customer experience | Leverages AI across restaurants to enhance employee and customer experiences. |
Pennymac | Employee Agent | AI in HR processes | Using Gemini to accelerate recruiting, hiring, and onboarding in HR. |
Robert Bosch | Employee Agent | AI in decentralized marketing | Revolutionizes marketing through gen AI-powered solutions across decentralized departments. |
Symphony | Employee Agent | AI collaboration for finance | Uses Vertex AI to help finance and trading teams collaborate across multiple asset classes. |
Uber | Employee Agent | AI for communication summarization | Launched AI tools to summarize communications and surface context for front-line staff. |
U.S. Dept. of Veterans Affairs | Employee Agent | AI for cancer detection | Using AI to improve cancer detection with Augmented Reality Microscope (ARM). |
U.S. Patent and Trademark Office | Employee Agent | AI for patent examination | Improved patent and trademark examination with AI-driven technologies. |
Verizon | Employee Agent | AI for network operations | Uses generative AI to help network operations and customer experience teams get answers faster. |
Victoria’s Secret | Employee Agent | AI for in-store associates | Testing AI-powered agents to assist in-store associates with product information. |
Vodafone | Employee Agent | AI for contract analysis | Uses Vertex AI to search and understand commercial terms across contracts. |
WellSky | Employee Agent | AI in healthcare documentation | Integrating Google Cloud's healthcare and Vertex AI capabilities to reduce documentation time. |
Woolworths | Employee Agent | AI for customer service reps | Using Gemini to assist customer service reps in summarizing previous interactions in real-time. |
Box | Creative Agent | AI-powered apps for ROI | Developing AI-powered apps with measurable returns on investment for various use cases. |
Typeface | Creative Agent | AI-powered apps for ROI | Developing AI-powered apps with measurable returns on investment for various use cases. |
Glean | Creative Agent | AI-powered apps for ROI | Developing AI-powered apps with measurable returns on investment for various use cases. |
CitiBank | Creative Agent | AI-powered apps for ROI | Developing AI-powered apps with measurable returns on investment for various use cases. |
Securiti AI | Creative Agent | AI-powered apps for ROI | Developing AI-powered apps with measurable returns on investment for various use cases. |
Highmark Health | Employee Agent | AI for care delivery efficiency | Exploring AI to improve efficiency and innovation across care delivery. |
Freenome | Employee Agent | AI in healthcare innovation | Exploring AI to improve efficiency and innovation across care delivery. |
Belk ECommerce | Creative Agent | AI for product descriptions | Using generative AI to craft product descriptions for digital retail. |
Canva | Creative Agent | AI for video design | Uses Vertex AI to power Magic Design for Video, helping users skip tedious editing steps. |
Carrefour | Creative Agent | AI for marketing campaigns | Deployed Carrefour Marketing Studio to streamline creation of dynamic campaigns across social networks. |
Major League Baseball | Creative Agent | AI for in-game insights | Innovates Statcast platform for live in-game insights. |
Paramount | Creative Agent | AI for video metadata | Using VertexAI Text Bison to streamline the creation of metadata and video summaries. |
Procter & Gamble | Creative Agent | AI for photo-realistic images | Used Imagen to develop an internal gen AI platform for photo-realistic images and creative assets. |
WPP | Creative Agent | AI for marketing personalization | Integrating Google Cloud’s gen AI capabilities into WPP Open for personalized and creative marketing solutions. |
AI21 Labs | Data Agent | AI for conversational data querying | Offers BigQuery integration for conversational data querying with high-quality answers. |
Anthropic | Data Agent | AI models on Vertex AI | Partnered with Google Cloud to offer Claude 3 models on Vertex AI. |
Asteroid Institute | Data Agent | AI for asteroid discovery | Using AI to discover hidden asteroids in astronomical data. |
Contextual | Data Agent | AI for customizable solutions | Offering customizable, trustworthy AI grounded in internal knowledge bases. |
Cox 2M | Data Agent | AI-powered business analytics | Using AI-powered analytics for smarter, faster business decisions. |
Essential AI | Data Agent | AI model training with TPU | Using Google Cloud’s AI-optimized TPU v5p accelerator chips to train AI models. |
Generali Italia | Data Agent | AI model evaluation pipeline | Used Vertex AI to build a model evaluation pipeline for ML teams. |
Globo | Data Agent | AI for anti-piracy | Using Service Extensions and Media CDN to fight piracy during live events. |
Hugging Face | Data Agent | AI with open models | Collaborating with Google for building AI with open models and Google Cloud hardware. |
Kakao Brain | Data Agent | Korean AI language model | Built a large-scale AI language model and text-to-image generator Karlo. |
Mayo Clinic | Data Agent | AI for information retrieval | Uses Vertex AI search to accelerate information retrieval across multiple languages. |
McLaren Racing | Data Agent | AI for race insights | Using Google AI for up-to-the-millisecond insights during races and training. |
Mercado Libre | Data Agent | AI for capacity planning | Testing BigQuery and Looker for optimizing capacity planning and reservations. |
Mistral AI | Data Agent | AI-optimized infrastructure for LLMs | Using Google Cloud's AI-optimized infrastructure to test, build, and scale LLMs. |
MSCI | Data Agent | AI for machine learning enrichment | Uses Vertex AI and BigQuery for machine learning to enrich datasets for clients. |
NewsCorp | Data Agent | AI for news article search | Using Vertex AI to search data across 30,000 sources and 2.5 billion news articles. |
Orange | Data Agent | AI for network performance | Uses AI on Google Distributed Cloud to improve network performance and translation capabilities. |
Spotify | Data Agent | AI for podcast previews | Leveraged Dataflow for large-scale generation of ML podcast previews. |
UPS | Data Agent | AI-powered digital twin | Building a digital twin of its distribution network for real-time package tracking. |
Workday | Data Agent | AI for data insights | Uses natural language processing in Vertex Search and Conversation for accessible data insights. |
Woven (Toyota) | Data Agent | AI for autonomous driving | Leveraging data and AI to enable autonomous driving. |
Broward County Florida | Data Agent | AI for infrastructure planning | Using geospatial capabilities and AI for infrastructure planning and regional resilience. |
Southern California Edison | Data Agent | AI for infrastructure planning | Using geospatial capabilities and AI for infrastructure planning and regional resilience. |
Kinaxis | Data Agent | AI for supply chains | Building data-driven supply chains for logistics scenario modeling and operations management. |
Dematic | Data Agent | AI for supply chains | Building data-driven supply chains for logistics scenario modeling and operations management. |
NOAA | Data Agent | AI for critical data insights | Using Google Cloud AI to unlock critical data insights and streamline operations. |
USAID | Data Agent | AI for critical data insights | Using Google Cloud AI to unlock critical data insights and streamline operations. |
Capgemini | Code Agent | AI for software engineering | Using Code Assist to improve software engineering productivity and code quality. |
Commerzbank | Code Agent | AI for developer efficiency | Enhancing developer efficiency with Code Assist’s security and compliance features. |
Quantiphi | Code Agent | AI for productivity gains | Saw developer productivity gains of more than 30% during Code Assist pilot. |
Replit | Code Agent | AI for collaborative coding | Developers get access to Google Cloud infrastructure and Replit’s collaborative code editing platform. |
Seattle Children's Hospital | Code Agent | AI for data engineering | Using AI to boost data engineering productivity. |
Turing | Code Agent | AI for personalized coding | Customizing Gemini Code Assist for highly personalized coding suggestions. |
Wayfair | Code Agent | AI for code performance | Piloted Code Assist, achieving faster environment setups and better code performance. |
BBVA | Security Agent | AI for security threat detection | Using AI in Google SecOps for faster, more accurate security threat detection. |
Behavox | Security Agent | AI for regulatory compliance | Using Google Cloud technology for regulatory compliance and front office solutions. |
Charles Schwab | Security Agent | AI for threat prioritization | Integrated AI-powered Google SecOps for better threat prioritization. |
Fiserv | Security Agent | AI for detection and playbooks | Engineers create detections and playbooks with less effort and faster analyst answers. |
Grupo Boticário | Security Agent | AI for fraud prevention | Employing real-time security models to prevent fraud and detect issues. |
Palo Alto Networks | Security Agent | AI for real-time protection | Using AI-driven security operations platform for real-time protection. |