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Negative
UTTER WASTE OF TIME and MONEY !\n\n$130 for family of four with parking and $4 for a bottle of water for.... waiting in line to get in to a tent where you AGAIN wait for in line to play second rate kinect games. Then you move on to the next tent where you AGAIN WAIT and WAIT to watch some trite Sunday morning cartoons.\n\nThe worst part of this is the way this is set up. THERE IS NO WAY TO LEAVE - you have to go through this gauntlet of boredom and tackiness to exit. I seriously thought about using the emergency doors, no joke here. We couldn't wait for this NIGHTMARE to end. We couldn't get the hell out of there fast enough. \n\nWhoever came up with this, started with this question. How can I separate bunch of fools from their money while putting least amount of effort? I disagree with previous reviewers in that the poor experience was due to technical difficulties. The poor experience is due to fundamentally flawed design at every level. Almost everything there from plot of the story, cartoon design, organization, the attractions inside the tent, the 4D ride seems to be an afterthought. Something thrown together hastily and on the cheap. There were few set pieces that look nice... but that's not even worth the trip.\n\nWhat they excelled at was how to extract your cash. Starting with the overpriced tickets, parking, photo opportunities, way overpriced cafe and the classic exit through the gift shop. Now If your cash wasn't enough they also have you input personal information under guise of obtaining your \"agent\" ID cards. Sadly you never get a physical ID and in retrospect this was just a way to gather your personal information be resold for even bigger profit. It's just SICKENING. \n\nShame on Marvel. I actually enjoyed most of of their movies. Now every time I see Iron Man or Captain America I seriously cringe. I am definitely will not be seeing any more of the upcoming Marvel movies in the theatre or purchase any merchandise. It's a shame because Jon Favreau take on Iron Man really turned be on to the genre. On the opposite side of the spectrum we have projects such as Marvel experience - which completely turn me off from the Marvel franchise.
0
Negative
After sending an email via the Marvel Experience site, I received an email expressing apologies and offering return tickets or a refund. \n\nIMO, the groups that experienced the severe tech difficulties, should have been approached by management before we left the \"experience\". That probably would have saved a lot of the negative reviews.\n\nFor the apologies and return/refund tickets, they get an additional star.
0
Negative
Overall spent $300 for an experience that was hyped up to be the best experience. At least that's wasn't what was shown on the advertisement my nephew saw. That is the only reason we all wanted to go as a family.\n\nWhat did we really get? RFID bracelet that didn't work. Why make us spend multiple time registering. In the end, the games showed me up as some 8 yr old white kids. \n\nThe Hulk game and Iron man game were not even sync or calibrated. Whats the point of waiting in line to training and no be able to do anything except crash into the mountain or not even move the hulk. You should invest in a XBOX. At least they know how to get those game working\n\nThe only good game was the laser black widow game. Too bad you only had 1 of them and it also had the longest line. What were you thinking?\n\nThe 3D? Really? First of all, it didnt work or wasn't 3D to begin with. Then we had to keep looking at the done. Why not just tell us to lay down on the floor? It would have been better than have to keep our neck in that uncomfortable position.\n\nThe 4D? Great, still no 3D but now our seat gets some movement. I guess it wasn't bad but from the look of the movie, i suspect our faces should have appeared on the screen to be part of the movie BUT since the RFID didn't work, we had some random people I didn't know. I don't think a single person on the screen was in my party.\n\nIf you wanted us to test out the ride for people in the later day, I understand. But you really shouldn't be charging for that since you didn't get your act together! It should have been free or a greatly reduced price; not the same price as every one else. \n\nOh also you should have mention the $10 parking on the website. Not all of us carry cash. Lucky we had enough change in the car to cover this. Even the sign directing us to the parking lot didn't mention $10 until we got to the gate. Stupid poor planning!
0
Negative
They should name the name from the Marvel Experience to the Awful Experience. How can a company that makes such good movies associate with this rip off? My kids were frightened. I really need to look into this and see if anyone who runs this company has experience at this. I heard Magic Johnson was involved?
0
Negative
The Marvel Experience has a lot of potential. The idea of playing the role of a recruit for SHIELD, training, and helping to defeat Hydra is awesome. However, the execution of this event was so disappointing that words can't even express it.\n\nIf you go, DO NOT buy VIP\nWe bought 2 regular VIP tickets for $100 and one Level 9 ticket for $180. The only difference between the regular VIP and Level 9 VIP was a small cheap spiderman action figure. THAT IS IT. Supposedly you get a custom figure from the gift shop, but none of the employees knew what it was so we didn't get it. The \"VIP Lounge\" which we all had access to was a small crappy tent with 2 small couches, and the VIP food consisted of small cups of fruit, vegetables, and popcorn. Not what we expected for the price. The VIP bathroom they advertise is only next to the VIP lounge tent, so with the exception of the first 10 minutes you are there, you will be using the regular bathrooms with everyone else. \n\nNothing seems to work, not even the employees\nMost of the employees didn't seem to know what was going on. It took us almost an hour to even get access. Some employees were in character, calling you a recruit and acting as if it was all real, but most of them were apathetic and disinterested, and our VIP concierge was even texting on her phone. The wristbands you get at the beginning are supposed to be programmed with your information so that when you are in training, you scores can be recorded. BUT the machines that you use to register your information were broken when we were there, so our characters were just \"First Name Last Name\". The training modules used Kinect to detect your movements, and often did not register when you were doing something. When I played the Iron Man game, it did not once register any of my movements. When I complained to one of the employees, she said it just doesn't read some people. Umm..Okay? Not what I wanted to hear after waiting in line for 30 minutes to play this game.\n\nIt just goes from bad to worse\nAfter you complete your training, you go to a dome-shaped tent to receive your mission. It is projected on the ceiling of the tent, and you are told to sit on the dirty carpeted floor to watch it. If this sucked for me, I'm sure this sucked for the older people there who brought their grandchildren. The transitions between each experience thereafter are unnecessarily long and you will find that you spend a large portion of your time just standing and waiting. Keep in mind, this is after the 2.5 hours you spent in the training room, waiting for 30 minutes at a time in line for each activity. When you do finally get to the final chamber where you, one of the recruits, are needed to save the day, you are asked to lift your arm band to save the day, only to realize they took your armband. You will then go to the giftshop where you see more employees in this one room than you saw in the entire event, and they follow you as you walk around the giftshop to make sure you aren't stealing anything. Stealing from them? I feel like they stole from me! I want my $380 back!\n\nThe moral of the story\nBe a real superhero. Save your money, save your time, save your sanity. Don't go.
0
Negative
So all of the things I posted about and feared...came true! Big surprise! So where can I get our refund? We had to pay 10$ MORE to get NEW tickets so we'd be secured a spot. Thank god we did because the lines for those who were told to come at \"any time\" were atrocious. Poor kids waiting in the sun...EXACTLY what I feared. The ride was not in 3D and was short. A lot of props were very cheap and plastic they looked super fake. Legacy Effects should have been hired to do the props. It was laughable actually. A lot of things were not working and it was supposed to be geared towards adults....uhm, no...this was definitely for little kids. Even the marvel section at Universal (before being bought by Disney) was a way better experience. As someone with a low income, this was incredibly expensive and disappointing. The wrist bands tracked us for what purpose? They took them away before the MAIN RIDE?! So now you have all of my information and for what? Leave the production to Disney, Legacy or Stan Winston for a GOOD experience. Very poorly executed. Oh and we found some of the busts and frames they were selling for 75% cheaper at HOBBY LOBBY the DAY of the event! LOL. Give me a refund. Total bait and switch.
0
Negative
I really wish I could have my money back. And I'm kind of embarrassed that this was a gift activity too. I'm writing this review actually, as I stand in a Disney-length of line to partake in a simple and probably overrated video game activity. Pretty sure the website hyped this up much more than needed. The \"times of entry\" that you purchase tickets for, are overcrowded, for one... And for the first 45 mins you are here, nothing is happening.\n\nThere is a ratio of 5:1 kids to adults. The age of these kids!? 3-6 years old. The rules and FAQs do specifically state that this experience is for older kids and adults. And sure enough... A kid is crying next to me while the mother yells at the poor staff member because her kid is too small and unable to activate the video sensors. \n\nFor the price of $30 per person, and then paying $10 for parking... You too can enjoy crowded rooms full of snot nose kids, screaming parents, long lines to pathetic \"experiences\" and a marvel themed caf\u00e9!!! \n\n... A kid just threw himself on the floor in crying hysterics next to me
0
Negative
If I could give 0...I would. Don't do it.
0
Negative
I surprised my dad with this Marvel Experience. He was like a kid playing with all of the activities. We stayed and played for almost two and a half hours. The lines were short and we didn't wait long to participate. I was a little hesitant going with the bad reviews but am glad we went. We made our own experience a good one.
0
Negative
i will spend the rest of my life trying to build a time machine so i can go back to decmber 23 2014 and convince myself not to go to marvel experiance!!! worst experiance of my life, yes that is rite, worst of my life for sure. it was worse than that time uncle jimmy was inappropriatly touching my leg, it was worse that crapping myself in the third grade and trying to hide it from my classmates. the closest thing i can think would accuratly describe how this turd of a event made me feel would be getting 3 duis in one day and contracting aids the next day. do not go! i want a refund but the idiots that work there were to busy making sure i was \" excited \" so i couldnt get a refund, i would have rather killed myself than stay another minute to argue with someone about getting my 100.00 dollars back. oh and the website will tell you about all this tecnology they have yet the phone in your pocket is more advanced than anything you will see at marvel experiance
0
Negative
I never complain but this was awful. I felt sorry for the girl putting on the bracelets. She was having a hard time. The kiosks were down so couldn't even activate them. Then we go wait in a line. They let 120 in at a time. So after 20 mins or so waiting there we got in. Look it's Iron Man's mask. Why does it look like a plastic toy? All of the \"movie props\" looked like cheap plastic. I went to the little marvel area at Disney and everything looked real. Here it looked cheap. Then came the lines. I waited in the wall crawl line with the kids while my wife waited in the 3D shoot em up line. We were able to do both after over an hour. So we had been in line for about 1 1/2 hours overall and got to do two things that took a couple mins each. Maybe 5 mins at the shoot em up. The kids were bored so we went to the next area. We got to see a video on one dome and the \"4D\" motion ride. Those were decent but not worth the $120 we paid for tickets. When I asked the kids what was the best part, it was eating at YC's afterwards. As a fan boy I am totally disappointed by this. If I could give it negative stars I would.
0
Negative
Not worth the money at all. Long lines. Disorganized. I could play these \"games\" at home for a fraction of the cost. Obvious cash grab and a waste of time. \"The Money Extortion\"
0
Negative
I was disappointed when our check in time was for 11:30am and we didn't even get in until almost 12:30pm. Then not only did we wait an hour to get in, there is long lines everywhere. We waited at least an hour to do a 5-6 minute 3D game and then the lines were too long to do the other training so we just went on to the 3D movie and then that pushed us right into the 4D movie. So we were there from 11:30am - 2:30pm and did 3 (5-10 minutes each) things. Very disappointed. A small churro was $5 so even to feed my kids a small snack would have been $25. Very interesting idea and we would have enjoyed it more but my kids actually had more fun at Peter Piper Pizza after the Marvel Experience. That's all they have talked about was playing games. Never mentioned the Marvel Experience once to their friends. \nThey were not prepared for such a large number of people. I figured having a check in time would help eliminate the crowd but it was a waste of our time.
0
Negative
I am only giving this one star because it is not possible to give it zero. I was so very excited to bring my son to this. We had been eagerly anticipating this event.....I don't even have words to express how disappointed I am. I genuinely feel robbed. Robbed of my hard earned money. Robbed of my precious valuable time. And robbed of my sanity as I stood in Dinseyland long lines to play overrated arcade games the DIDN'T work. I believe the website and \"Blogs\" are guilty of false advertising. I wouldn't waste my time if this event was free. I hope I can find a way to get my money back. I would also like to note that I have never written a review before in my life. I decided to sign up with a Yelp account in hopes to save someone else from the major disappointment I just experienced.
0
Negative
DO. NOT. WASTE. YOUR. MONEY.\n\nI know what you're thinking: How bad could this be? No way Marvel would endorse something that isn't 100% awesome. This must be a guy who went on the first day when they had glitches, it has to have gotten so much better since then. \n\nDon't do it. Marvel really duped us on this one. There are two decent activities to participate in (a shooting game and a maze) but both require a full hour wait and last only a few minutes at best. The rest of the area has very little interactivity. I went several days after the opening night and everything was working, nothing was out of service. Despite that, my kids (7 and 9) were bored the entire night. \n\nThe 3D/4D graphic shows were cool, but they were very brief and not at all worth the $150 we paid for a family of 5. I'd love to have time travel as a super power so I could go back and tell myself not to waste the money or the time. Hopefully, you don't make the same mistake.
0
Negative
OMG do not, I repeat DO NOT waste your money!\nIt was literally a walk thru museum.... Couple 5 min 3D simulations but nothing more than the vibrating chair at bed bath and beyond.
0
Negative
Yelp limits you to 5001 CHARACTERS in your reviews--which simply is not enough for things like \"experiences.\" That said I have posted a full review here on our blog at https://gerouxcrew.wordpress.com/2014/12/29/our-experience-at-marvel-experience/ for all to see complete with pictures if you would like more details about my comments below\n\nDisclaimer:\nIt should be noted that I refrained from reading any reviews or watching any news stories about this event prior to our visit so I kept my own expectations as high as they should have been for the cost of the tickets. Also, while some may say it is not fair to compare something like this to \"Disneyland\", I disagree. Disney as the parent company who has \"theme park\" entertainment down to a science would never settle for the poorly executed design and management of this experience to exist. No reason to re-invent the wheel- pool resources from the Disney parks gurus and fix the kinks. Several of the activities inside the experience are actual activities AT Disneyland (in the Innoventions attraction in Tomorrowland) so there should be zero \"kinks\" with those, yet there are.\n\nCost: For our family of 4 (2 adults 2 teens) we paid $145 for the Marvel Experience plus an additional $10 for parking and shelled out another $20 for a souvenir photo. So at $175 we are not talking about chump change.\n\nTime: We had tickets for Sunday December 28th at 3pm- the web said the experience would last 90-120 minutes. We were there for 3.5 hours ( i.e. 210 minutes) from 2:45pm until 6:15pm. Approximately 60 minutes of that was actual \"experience\" everything else was standing in line.\n\nWould we do it again?:\nnot likely- at least not at the cost that it was. Again it was nearly $30 per person\n\nPros: It's Marvel so if you like Marvel you will be able to find something to like about it.\n\nCons: 1-interestingly enough kids 6 and under were FREE- which blows my mind because there sure were a TON of them and they take up a TON of time on the activities that those of us that PAID to be there are now having to wait for. Due to the structure of the activities I believe every person who enters should be a paying ticket holder that would make it fair. 2- parking was an additional $10 (if you ever go to anything at Talking Stick you KNOW you have to pay for parking, this just always sucks- but at $10 per event they need to PAVE that lot- the dirt is getting old) 3- poor crowd management (read full review for details) 4- low value high cost (see full review for details of what $30 per person gets you)
0
Negative
I know what The Marvel Experience feels like whenever I've gone and seen a Marvel movie. Fun, excitement, laughter. All joyous emotions. I felt none of that during this experience. This was just flat out horrible on many levels. \n\nI avoided the dreaded $10 parking fee that others encountered. When I went with a buddy of mine Sunday night it was pretty dead. Guess the bad word of mouth had made it thru by then. \n\nThe staff was just so blah. No excitement or enthusiasm of any kind. But I will say that it was at night so maybe they are just tired from repeating the same stuff over and over.\n\nThe \"interactive\" stuff isn't much. It felt very cheap and that they were thinking. Let's just slap the name Marvel on it and people will love it. The Spider-man wall climb was just a regular rock climbing wall that moved. Would it have killed them to make a rock climbing wall that looked like the side of a high rise building? Or something like a magnet or velcro suit that let's u stick to walls? Dome 1 mostly consisted of monitors that had the origins of the characters which were all covered many times before in Marvel movies and cartoons. And the noise level of the dome drowned out the sound of the televisions, so you couldn't hear anything anyways. The \"museum\" was a joke. I was thinking it was a hall of Marvel history with props from some of the actual movies. All the props looked like plastic toys you could get a any toy store. Most of the games didn't work right. The holo simulator was ok, but it felt cheap. As far as computer animation has come along the graphics for the heroes in dome 1 was very lackluster. \n\nThe Quinjet that was advertised so much as a life size one that you wouldn't believe it was all one piece. Was just pretty much a wing. There was no cockpit or seats or anything like that. Just more monitors telling you about the origins of the villains.\n\nThey took away our initial bracelets when we reached Dome 2 and I for one have no idea why they gave them to us to begin with. Cause they told us when we first walked in that those bracelets they gave us didn't work. It just made no sense at all. The 3d movie was cool but it ends right when it starts getting good with no conclusion and the staff ushers you right into the next room. The 4d ride was fun for what it was. But again without those bracelets working the part where they want you to interact falls flat. \n\nThe gift shop was full of overpriced items and not many things to choose from. It consisted of a certain amount of items just spaced out in different parts of the gift shop. \n\nAll in all for $37 its a major ripoff. I would feel like a straight idiot if I paid for the VIP package. The games are the same type of games you would find in a Peter Piper. You would think they would have people dressed up in character costumes walking around the place for photo ops. And it basically focus on The Avengers. If its a true Marvel experience where were all the hundreds of characters that they have in their library?\n \nIf your a 5 year old kid. This place is a blast. I got excited when I first pulled up to the place and I saw those huge domes all glowing and the music blaring. But if your a true Marvel fan thinking your going to go into the mecca of the world of Marvel universe. You'll come out very very VERY disappointed.
0
Negative
Waited 1.45 hour for a 5 min shooting game and another hour to spend 1 min. walking through laser beams. Two of the attractions were broken and the wristband to track your points and keep the groups moving through were also broken.
0
Negative
Huge disappointment. Gave it so many chances and excuses for it not to suck. But I'm the end it just flat out sucked. Not worth the 30 dollars if you're over the age of 12. I will stick to the Marvel comics/movies. We also noticed(while standing in an hour line for something that didn't work) was the interactive animations were full of lag and looked as someone set up a Xbox 360 kinect to use.
0
Negative
Do not waste your money or time.\n\nThe wait times were 30-45 minutes for each event, the technology was old, and nothing seemed to work. I was given a wrist band for no reason. The motion seats were nice, but the 10 minute 4D experience movie should have been in 3D.
0
Negative
Got the VIP packages and that was now way worth the additional 100 plus for this experience. If your lucky once inside you can find a staff member with a red hat who is supposed to be your concierge to get to the head of the line. Well that only works on entry and one interactive exhibit. You stand in line for everything else. The VIP tent is tiny with $7 drinks and your VIP T shirt. NOT even close to being worth it. You do however save the $10 parking fee, whoohoo , it's a dust bowl dirt lot. Overall the group running it mentioned several things were not right, like the screen printed poster not being available (part of VIP), the 3D not working on something's , and the RFID wrist band, what's with that? It didn't do anything. Overall the $25 ticket might be okay, but not the VIP.
0
Negative
I agree with others that this would have been more entertaining and fun if I were younger. \n\nI knew there would be many children, so I went in with that expectation. In reality, the adults and teenagers were much harder to deal with. Two forty-something year old women stood in line behind my boyfriend and me and they shouted as if they were at a concert. They would not shut up about every little thing they observed and kept butting into other people's conversations. Long story short...these kinds of events attract idiots and people of all walks of life. So brace yourself for an airport-like experience.\n\nThe entire event was rather boring and full of long lines. It focused on the Avengers characters; but for political correctness, they threw in the Black Panther and the \"strong woman type\" She-Hulk. \n\nNone of the registration kiosks were open. So it seems they never fixed their IT issues. The technology is a bit dated, and to be honest a lot of the interactive games were of same quality as DisneyQuest in Chicago (closed since 2001). Seeing the Cox logo on a screen was in bad taste. I'm surprised I didn't see more sponsorship logos around. \n\nIt's not worth the drive, headache, or money to go. I would rather drive to Universal Studios Florida from AZ and stand in their lines for some decent thrill rides than this load of crap.
0
Negative
As you can see from the reviews, The Marvel Experience sucked. \n\nWhat are you going to do about it?\n\nThis whole fiasco was put on by a group called Hero Ventures entrusted by Disney with the Marvel brand and they are taking a big steaming dump all over it. Disney, as caretaker of the Marvel brand, has dropped the ball. As a lifelong Marvel fan, I'm pretty pissed.\n\nIf you feel the same way, let Disney know: http://thewaltdisneycompany.com/contact-us
1
Neutral
I'm not sure what all the negativity is about. I took my 8 year old son. Yes, some of the lines got long, but not absurd. Four stars for the food was expensive, and so was the gift shop. The staff really played the role like you were in an experience. My suggestion for next year would be to increase rides to reduce lines, or decrease amount of people at one time. The 3D and 4D experience are totally worth the price of admission.
0
Negative
I was looking forward to this event in Scottsdale as it was one of the few times my fiance and I could get away from work to do something together. Unfortunately the day was far from pleasant. It began by not going in at our scheduled time, but over an hour later. We tried to relax with soda and water as the sun beat down on us, only to find the concession stand had only room temperature drinks! We were also unable to register our wrist bands which made the experience not quite as immersive during the \"training\" as I felt like I saw just \"First Player\". There were long lines for each activity and game, and the staff didn't seem to care much about it instead goofing with their phones, ignoring my questions, and talking with other employees about non work related activities. And the games and activities did not work or respond well at all. We finally gave up to go in to more hurry up and wait lines to see the 3D dome. the sound was so muffled we couldn't understand half the dialogue. Then came more hurry up and wait while we waited for the ride. The ride itself wasn't bad though and unfortunately the only thing that went well. Even the gift shop area seemed poorly managed by employees that were more interested in talking to girls that were obviously much younger than them and \"checking them out.\"\n\nI felt as if I wasted my ticket money and spent it for overpriced warm drinks, poor staffing, and standing in line for 4 hours of my day. So glad I didn't opt for VIP
0
Negative
Don't. Just don't. Every horrible thing people have said on here is 100% true. I read reviews before going but kept thinking that it couldn't really be that bad. Trust me, it is. I'm not technologically advanced as far as 3D and 4D so I was sure that those things would interest me and seem cool. Wrong. It was sooooo bad. Let me lay out my complaints for you, one by one.\n\n1)We went on 12/30 at 11:30 am. It was hot in the main dome. Uncomfortably so. This is AZ people. Even in the winter, the sun shines. Have adequate a/c and ventilation ready.\n\n2)The lines. For heaven's sake, the lines. I've stood in shorter lines at Disneyland. Not too mention after you stand in each line the game lasts no more than a minute. So I just stood there for 45 minutes to be entertained for 60 seconds.\n\n3)Broken stuff. The registration booths were broken but they still gave you these stupid bracelets to wear. They did absolutely nothing. Nothing. Try to explain that to a 5 year old who wanted to scan his bracelet at every game or exhibit we went to. Also that day one of Spiderman's climbing \"walls\" (these were a freaking joke) were down as was some of the Ironman games.\n\n4)The expense. I took my 5 year old so he was free. Which was good because if he wasn't I would have been asking for my money back. Everything inside was overpriced, just like the ticket itself. They had a souvenir popcorn bucket for $10. You'd think for that price it would be something cool, printed with characters and stuff on it. No. It was a white bucket that said The Marvel Experience in black. That's it. \n\n6)The 3D/4D portion. Both the movie and ride were ridiculous. For the movie you had to stand in this dome and crane your neck up to watch it on the ceiling. You weren't allowed to sit and watch this. No, that would make too much sense. Same for the ride except you were sitting in a vibrating chair for that one. It was still uncomfortably high on the ceiling. And you can only ride the ride once. This should be said with a huge disclaimer before you buy the tickets. Sure, it was kind of lame but if I had been able to ride it more than once it might have lessened the blow. \n\nOverall my 5 year old loved it. I can't imagine anyone over the age of 5 loving it though. He thought the ride was cool. It's just too bad we could only ride it once. If it came back next year I definitely wouldn't take him unless the prices the went down and everything else went up.
0
Negative
Ripoff is the only to accurately describe my experience. To further explain the price was too high for what you got in return which was overcrowding to the point inhibiting participation. The experience could all be had on wii and a local gym.
0
Negative
I was ready to be a SHIELD recruit. But recruits are relegated to being INACTION figures standing in long lines forever for 2 lame rides. 4D just means you're entering a Dollar-Deducting Disappointment Dome. Run for your lives! Keep your $34/person in your wallet. Parking is an extra $10. The most fun we had was laughing while reading bad-funny Yelp reviews about The Marvel Experience during the endless wait for Nothing Much. Thank God our tickets were comped. Kill me now.\n\nTo be totally fair, I should add that the people working this event in Scottsdale were beyond nice and pleasant. We're talking Disney level niceness. The staff was great.
0
Negative
Save time and money with the Marvel Home Experience... here's how in 7 easy steps!\n\n1. Stand in a corner for an hour.\n\n2. Setup your favorite light gun game... I like Duck Hunt. Stand approximately 20 feet away from the light gun for an 1 hour.\n\n3. Play the light gun game for 5 minutes.\n\n4. Walk around your house for 30 minutes trying to decide on a thing that you don't want to wait for the next hour to do. \n\n5. strap a lcd monitor to your ceiling, and put in an animated Marvel movie. Anyone will do it doesn't really matter. Watch that movie for 10 minutes or until your neck gets too sore to continue... whichever comes first.\n\n6. Sit in a chair and continue to watch that movie while rocking back and forth. Spray some compressed air in your face 4 - 5 times. \n\n7. Go online to Skymall.com and look at overpriced crap. Don't buy anything.\n\nThere you have it. All the fun of the Marvel Experience in your own home. \n\nSeriously, all the bad reviews on Yelp are fairly accurate. Really long lines, lackluster events, promised experiences that are often broken. All leading to the ridiculously overpriced gift shop. I regret every minute I spent there today. Hopefully the people in the next town this traveling circus goes to next read Yelp before buying tickets.
0
Negative
What a freakin scam!!!! I have not been this let down in awhile. Ok so the web site promoted this amazing 3 and 4 dimensional experience, and I went to see the state of simulation technology. \n\nI should have known it wasn't going to be good when Robert Downey Jr. was not Tony Stark in the intro cartoon while you waited in line to be let in. It only got worse from there.\n\nIt begins in the \"main dome\" which I expected to be an interactive dream... What I got was a bunch of displays of plastic that didn't do anything, a line to play a shooter game that would be better on the wii, which then proceeded to a five minute dome movie that was a cartoon, and a three minute simulation ride, where the seat moved, again with a cartoon. And that was it... no amazing interaction with the marvel characters, no four dimensional holograms that brought you into the action, no 360 degree movie experience to make you feel like you were there... In short, Disney made \"circle vision\" in the 60's and it was WAY BETTER than anything I saw in my 2 hours in this cheap scam to sell marvel apparel.\n\nIf you had a kid, who was 6, MAYBE they would enjoy it... MAYBE.\n\nDo not waste your money... Go go karting instead, there is a place right around the corner...
0
Negative
I jumped on to write a review, and sadly looks like I'll just be echoing a lot of bad reviews. \n\nDespite my poor review, My 5 year old had a great time. We got there right at opening, and had purchased a VIP ticket. DO NOT buy the VIP ticket. It did not do anything for us once inside. It only lets you get in to a shorter line once or twice. We waited in plenty of lines. \n\nVIP lounge had great staff, but was not worth the time. Lounge food was mostly communal bowls of chips, and pretzel mix etc, during flu season. I was a bit grossed out. Not even a complimenatry soft drink available. Just water. You could buy soda and beer at ball game prices.\n\nPositives: The Staff was incredible. Really great people wanting to help you have a good time, many in character, with great attitudes. I bet they heard a lot of complaints which is unfortunate as we liked every person we met. \n\nThe technology worked for us throughout the event, and was very cool. Bracelets were waste of time. They should eliminate this aspect.\n\nIt's the lines that ruin the event. As everyone has been repeating, the 30 minutes to an hour in line for a just ok activity is a massive let down. \n\nI would give this event a thumbs down, and the VIP Pass a double thumbs down.\n\nIf they reduce the number of folks, it may improve the event.
0
Negative
Let me add to the other reviews that mention the endless lines, malfunctioning exhibits, poorly trained staff, ridiculous refreshment prices, unadvertised parking fees and no warning that purses and strollers are not allowed inside. We were there on the infamous first Saturday, however, and I understand that there may be early glitches, and other excuses for Marvel to have robbed us of $100+. \n\nHere's another reason they suck: my husband was injured in one of the only experiences that was functional that day. I will fully admit that it was his fault, thinking he could be more flexible than his frame allows. The security and EMT staff were very kind and prompt. The husband ended up in the ER, but fortunately his injuries were not too serious. However, what appalls me is that they did not follow up with a phone call to either me or my husband when several staff members emphatically said they would, in order to make sure he was ok. I guess they were just relieved that we have insurance and are not litigious.
0
Negative
NOT WORTH IT FOLKS! Not enough words to convey about my experience but here goes. \nAfter reading all the hype, decided to take a chance and spend $30/ticket. I am a fairly new Marvel fan and went with someone who is a [middle-aged] Marvel fan. The VIP tickets might have been a better bet IF I could have afforded them (about $100/ticket). The \"hyper reality\" is just HYPE. Poorly executed event, to say the least. The lines were incredibly long and once you got to do or see something, it only lasted a couple minutes. We only got to do three things in our 3 hours there! We stood in line for one 3D event for over an hour and the even took just 2 minutes. In our experience, there were numerous equipment malfunctions and glitches, so many kinks have to be worked out yet. We went on 12/30 so assumed any issues would have been fixed by then, but nope! The staff was poorly trained and at times, many of them did not seem to have any management or guidance around. A couple staff members completely ignored us when we asked questions, and others simply did not know or seem to care. \nOH and let me mention the $10 parking fee that they don't bother to tell you until you show up. Sadly we did not have cash on us and ended up being late to the ticket start time. Not a big deal in the end because at our 5pm start time we stood in line and waited for almost 20 minutes before being let in.\nAt the end of the event you get a free cheap plastic bracelet for completing and passing the Shield training and becoming a Shield recruit, whatEVER. Also at the end is a souvenir store where you can pay for overpriced this and that. Walk right on out folks.\nThis was a partial Christmas gift to someone I care about. I think it's safe to say we both felt let down. The hype says this event is geared to older kids and adults, however, it was clearly set up for younger kids, and kids under 6 were apparently free. Really young kids were the only one who seemed to enjoy it. And of course, food and beverage prices were astronomical. So overall, I would recommend foregoing this experience and save your money for something else. The people who put this on should be utterly ashamed of themselves. It was awful.
0
Negative
This event was horrible. Lines, lines, lines. Has anyone been successful in getting their money back?? Ticketmaster won't budge.
0
Negative
Very eclectic interior. Friendly staff. Food is small plates. Drinks are strong with house - made syrups. Good place to meet friends early in the night, but keep an eye on your tab or you might be broke before 10p;) They will likely be a 4-5 star establishment with time
1
Neutral
So, I was reluctant to see this but my wife dragged me to it. Surprisingly, I thoroughly enjoyed myself. The four singers did a great job and did justice to Sir Elton John, Barry Manilow, and billy Joel. A nice clean respectful show.
1
Neutral
Piano Man features classics from Billy Joel, Elton John, and Barry Manilow. If this is your kind of music, then this is your kind of show! \n\nWe saw this in the V-Theater. It's an intimate (read: small) theater in the Miracle Mile shops. I didn't like being forced into the lounge prior to the show, where you can either order cocktails or just sit at the bar and wait to be let in. Why not just open the doors when we can head in the theater? Oh! Because they're trying to rip you off on overpriced drinks. The pregnant lady wasn't impressed, LOL. \n\nThe 4 singers - 2 men and 2 women - are extremely fun and engaging. Excellent vocals and good choreography make for a fun hour and a half. And the band is the real star of the show. They're very talented. The sax player was my favorite. My husband and I expected at least 1 real piano, but the band includes a keyboard. When we got going, we didn't feel like we were missing anything without a real piano. \n\nThe show will definitely get your toes tapping and make you wanna sing along! Check it out!
2
Positive
This store is new to me and new to the neighborhood, and being the product junkie I am I had to check it out. This store is all about product. It's not like a GNC or a Vitamin Shoppe as it's very open and minus a couple of display tables all the merchandise lines the walls of the store. They had product lines that were new to me but also ones I am familiar with like ON, BPI, Quest, and Dymatize. The pricing on the products I asked about was fair and not jacked up like you find at other nutrition stores. Customer service was great and the associate seemed very knowledgeable. I know I'll be back when I need to replace my supplement staples.
2
Positive
Great place and very enthusiastic employees. As an introvert I don't like how \"friendly\" they are, but I love the coffee here and now use them as a \"social training regimen\". \n\nTheir stamp/punch cards are a WAY better deal than you get at Starbucks, and they give free stuff. We've already got a \"Dutch Mafia\" hat!\n\nOK, free stuff and enthusiastic people are just extras, the coffee is still the reason we go here. We were pretty diehard Starbucks people (we have the cups, Gold cards, buy their coffee beans, bla bla bla) -- but, now that Dutch Bros is popping up in more convenient locations...... might lose my Gold Card status.
0
Negative
This Checkers location recently opened up on the corner of Jones and Tropicana in the Smith's shopping center.\n\nI've never been to Checkers. The food was decent for fast food and the prices were low. I wasn't too excited about this location, but it's good to have a little more diversity in the area for junk food.
0
Negative
My box of loaded fries came with a surprise: A DEAD FRIED COCKROACH!!!!! Luckily the incompetent employee forgot to put fork in my bag so I had to pick cheesy fries by hand and that allowed me to notice the bug!!! Big one too.
0
Negative
The fucking employees are incompetent stop hiring highschool dropouts. When we got back the order was wrong the fries were cold, was so exited when they recently opened, with the shitty service and even shittier food i hope the shut this place down
0
Negative
It's just sad, to be so excited to finally see a checkers and them to be so shitty. I ordered a big chicken club they assured me they had the right order and it wasn't. ..when I called to see if i could get some kind of something back for my wrong meal and super cold food they pretty much told me go fuck myself. Don't waste your time here cause the bad customers service and horribly cold food will just piss you off. Smh hopefully the right person see this and I can get back my 26$ we spent for something I would not eat in a zombie apocalypse.
0
Negative
Oh god it was terrible! The employees were annoyed with the customers and even made fun of the guy in front of me. When I got my food there was a roach or cricket leg in it. Seriously. I'll starve before I eat here.
2
Positive
We love partnering with HeartHook! They have empowered our social media marketing and are the most forward thinking Phoenix Marketing Services organization we know. Frank and his team have taken our social and digital marketing to new heights. They are passionate, creative and responsible partners!
2
Positive
There is absolutely nothing wrong or not delicious at this recently opened establishment. I've tried several items off their menu (pastries, cookies, sandwiches) and sampled their range of coffee in the short time they've been open and found everything delicious. Friendly customer centric staff, an immaculate atmosphere thats warm and inviting. I couldn't be more pleased to locate such a great place, fairly close to home, to write my novels. HIGHLY RECOMMENDED.
0
Negative
As you walk in the order Kiosks are too close to the door and you walk right into people trying to order or people are walking into you as you order, bit akward, I don't suggest using them. The food was somewhat bland and a little overpriced for the quantity you get. There was fast and friendly service and the place was very clean. If you are hungry and you love to eat be prepared to drop a lot of cash!
1
Neutral
Quite a selection of donuts. Even had cronuts. The price for a dozen was around 10.00.\nThe donuts were fresh and delicious. The ladies behind the counter were kind and swift. \nI like the fact that they open at 5AM, I can then pick up a dozen for my office.
2
Positive
Finally it's open after weeks of seeing and passing the sign almost everyday. Let me tell you it's worth the wait. Located in a strip mall around the corner of Tropicana and Fort Apache sits this little gem. It's a quaint mom and pop donut shop with minimal d\u00e9cor but their products and friendly service are what makes them shine. They offer a variety of donuts from your good ol glazed to the often sought after cronut and all the yummy goodness in between. Prices are comparable to the more known Dunkin donuts but Ace's quality surely surpasses. They open at 5 am which is super convenient to stop by and grab treats to surprise the coworkers with.\n\n****PS****\n\nLOL read Ryan H's review, couldn't agree more. Glad to know I'm not alone in that department. It seems like whenever I come here I tend to pay more and more. I always just order half a dozen but I never pay $5.99 like how it's advertised (and yes I am aware cronuts are $3) The last time I visited, I ordered a dozen and bam total bill was over $16 and this was after I asked her which donuts were part of the 9.99 price tag: her answer was 4 of the special and the rest regular donuts. It's not going to stop me from going there because I do like the quality and the ladies are nice, I just wont get a dozen anymore hahahaha.
2
Positive
Fresh tasty donuts at a great price. The Korean owners were lovely. They were very welcoming. I enjoyed the assortment of cake donuts and yeast donuts. Every single donut I had was great. If I lived here, I would come again!
0
Negative
It's not terrible. Sushi menu is definitely limited. Did not try the hibachi only the sushi which was just ok. Not bad and not good. Probably wouldn't go back voluntarily. Some of their food is out of the box frozen like the crab Rangoon instead of made to order. I asked the waitress and she told me it was frozen. The ginger salad was terrible because the ginger sauce was bad. Salad lettuce was browning. If you have options, I say pass.
1
Neutral
Nice atmosphere. I expected this to be more of a takeout place, but it is definitely more of an eat-in experience. We ordered a Hibachi chicken meal, and some sushi rolls (Alaska and Tuna) The hibachi came with a salad, soup and choice of several sides. The salads came out, and almost immediately the soup and our main courses were brought to the table. The timing could use some improvement. The sushi was very good and the texture was better than most local places. We will definitely be back!
0
Negative
Expensive lunch meals. Fried pickles were good. Waitress messed up 2 orders out of 4. Don't think I'll return. Asked for no cheese waitress joked extra cheese, then brought my meal with cheese. Better places to eat in area.
2
Positive
Great wings, salad, and beer. The Cuban sandwich was good too. What else could you ask for?
0
Negative
Highly overpriced and food was cold. Our waitress seemed confused and didn't know the menu. She had no idea about gluten free. The gluten free bun was awful.
2
Positive
The staff here are amazinf Grade A customer service ; respectful'friendly:and polite.they are awesome they let me charge phone to and catered to my wants.thank u Ricky ocampo for the awesome hospitality.the music is good and the place is classy plus artistic.Shout to the staff that work here in this pic .awesome
2
Positive
Forget about other nearby locations for breakfast. This is the place. Delicious Belgian Waffles, Smoked Salmon plate and the most beautifully cooked poached eggs I've ever eaten. Service outstanding from everyone here. Good ambiance. Been here twice for breakfast. Will definitely be back to try lunch and dinner.
1
Neutral
Great food, even better service. When I sat down at the bar I was immediately greeted by 'Joey' who asked my name. He was very friendly and accommodating. Other reviews I read before I came here mentioned the service and believe them all. The greeting wasn't all the discussion I had from the bar, which isn't normal for me as I'm not seeing that at bars as much anymore, nor do I invite it. These guys really put forth the effort to make conversation.\n\nI ordered the baked chicken wings (a few pics already so didn't add to the pile) they were amazing. 6 to an order for $9, they aren't spicy (recommend to the owner to make this an option) but they still taste great (I personally enjoy spicy food). I followed this up with a slice of cheesecake. Let me tell you as a cheesecake fanatic, this is good. \n\nCan't stress enough the service, everyone here makes a strong effort to engage in conversation with their customers. I see it with all the patrons currently sitting in the room. I had a nice discussion about my company and CES with Mario. Really nice and knew my company just by looking at my shirt. Not that I work for an obscure company, but he was or seemed genuinely interested in what I do.\n\nSo let's get down to it, why would I give 4 instead of 5 stars with all the nice things I have to say. Well one thing is I'm a stingy bastard when it comes to ratings, if everyone is 5 stars then everyone is the same again, so what's the point. The other is I do have a couple requests of the establishment to make it better for me. 1 the beer selection is lacking. I'm a dark beer drinker, they have one dark on the menu that's not my style, which is ok because if you don't drink beer or dark beer then who cares. The other goes back to the wings, taste great, but give me a spicy option or at least some hot sauce on the side.\n\nAgain, great food and better service, check this place out of you're in Vegas
0
Negative
The hubby and I went on Friday. We love Greek food so when we found out this place opened we were all for it. \n\nThe food was great. HOWEVER, staff might need more training on the menu. When we saw that loukoumades was on option on the menu we jumped right on it. We were happy we didn't have to wait until the next Greek festival to have some. When we asked the person taking our order how many were in an order she looked at us and said its just one big round ball. Umm yea, we then explained to her what they were and she then took a moment to go ask how many were in an order. I'm so used to biting into a loukoumades and having the honey burst out in all places (so darn good!!), yeah not happening here though :( :(.\n\nWe'll just have to wait until the next Greek festival to get our fix.\n\nThe rest of the food was fine, nothing out of this world, but it was good.
1
Neutral
Mean sandwich, as usual. Located in the new Forum Food Court at Caesars Palace. I grab Earl of Sandwich every time I go to Vegas so I was excited to see another one open. My family was shopping at the Forum Shops and needed a quick bite. We decided to eat at the food court we passed by on our way to the shops. Little did I know that the Forum Food Court opened that very day.\n\nI ordered an Avocado BLT on wheat. Loved how they used crumbled bacon instead of bacon strips. Every bite had the right amount of bacon, lettuce, and tomato. Avocado can make just about any sandwich better. The balance between the avocado and mayonnaise was just right which really put this sandwich over the top for me.\n\nService with a smile and no lines during this visit. Hope it stays that way. Earl of Sandwich, conquering Caesars Palace.
0
Negative
Good food (small portions), Horrible Service\n\nI suppose any new restaurant has to work our wrinkles, and this place has a lot of wrinkles to work out. While the food is good, the portions are smaller than similar restaurants. That said, the service is horrible here, even by Chinese restaurant standards. I felt like I was back in China w the rude servers and lack of hospitality. I suppose I will come back again to see if the service improves after being open for awhile, but for now, this place is a fail.
1
Neutral
As another reviewer has mentioned, The Jade Restaurant occupies the space that use to be Cathay House. Cathay House use to be my go to for Dim Sum in LV; now it will be The Jade Restaurant.\n\nThe dim sum was hot and fresh! At one point, the cart server mentioned that the item I wanted was not hot and that she would bring me one from the kitchen. Now that's good service!\n\nThe dim sum variety was good serving the basics plus they offered plates of roast duck, BBQ roast pork, as well as some noodle dishes. Our table server was very attentive while I noticed that the server assistant (busser) seemed a bit \"lost.\" It was obvious that he had not worked in a restaurant before.\n\nThe management and hosts were doing their best and trying to offer the best service; it was clear that they were inexperienced, but they were doing their best. The cashier was very slow; not quite sure why. Our server took our check to be totaled and we waited a bit. Finally, we went to the cashier to pay; there was a queue to pay and our check still was not tallied.\n\nOverall, I would recommend The Jade Restaurant based on this experience. Best wishes to The Jade Restaurant.
0
Negative
Waitress dropped a pair of scissors on the ground, wiped it on the towel and proceeded to cut the food. Nothing is outstanding here. Much better when it was Cathay house restaurant. The turnip cakes and taro balls were extremely salty. Egg tart is not bad along with the tripe. Siu Mai, shrimp balls, and banh cuon were hit and miss. Service was below average. Neglected our table a lot and we had to verbally call them over. Chrysanthemum tea.
1
Neutral
This used be Cathy House. . Now The Jade. . It is an improvement. . Dim sum is way better. Prices are still to be determined. They need to quickly get rid of the Nasty carpet and remodel the bathrooms. . They are busy and could use some help with getting the dim sum carts around more quickly. . Over good place.
0
Negative
Pizza is great but service is crap. waited 10-15 min with 4 ppl in front of me to order a slice! of pizza then another 10-15 to get it. then u have to go search for water and napkins in the food park. not to mention trying to find a place to sit and eat the 7 yes 7 dollar slice of just peperoni pizza. no common sense is practiced here.
2
Positive
Woooo!!!! Love this place!!! Missed ir soooo much. Havent had it in years. Since i moved to Vegas. Best fastfood FRIES!!!!!! Hands down
0
Negative
I had high hopes for this place. When I learned that they were building one (at this location), I was incredibly stoked because (previously) they only had 1 on Boulder/Lamb and that was way to far for me to drive.\n\nThis would be the first time I have been able to eat frequently at a Checkers since I moved to Las Vegas from Georgia 10 years ago.\n\nUnfortunately, there are just too many flaws with this place for me to overlook, and here they are:\n\n(1) The cooks can't tell the difference between sandwiches: I ordered a Big Chicken Deluxe... the only difference between the 'Deluxe' and the regular Big Chicken sandwich is that the deluxe comes with a tomato and cheese. ON 2 OCCASIONS IN A ROW they forgot to add the tomato and cheese. I had to bring it back to the counter and explain it to them. The SAME staff prepared it both times... so apparently they don't learn their lesson nor do they care.\n\n(2) Pricing and menu layout is inaccurate and incredibly confusing. They have a HUGE sign on the OUTSIDE window stating that the \"Big Chicken Deluxe\" is 2-for-$6 yet on the menu (at the top) inside the building, it says it's 2-for-$5 ... I pointed this out to the cashier and she did nothing to get this corrected. So, I ended up paying MORE than what the menu says.\n\n(3) For some strange reason, they make EVERYTHING available except napkins. Keep in mind this is really greasy food, so you're going to need some napkins. But, if you want napkins you have to go out of your way to ask them for some because they don't have the foresight
0
Negative
Hmmm...not quite sure what to make of this place. It's right on the corner and has a nice patio for people watching. Inside is a good sized bar area, an open floor area for standing or dancing, and a few tables and booths around the exterior.\n\nThey offer food during the day and early evening and then become a nightclub at night.\n\nIt just seems like another new place without much to set it apart or make it feel special. It might have a slightly older crowd but in general it's the same people you see out all the time. I get the feeling people are here because it\"s new but that will wear off soon in my opinion.
2
Positive
WOW!!! First off, the place is gorgeous. Hats off to the designers and craftsmen that put this place together - well done - very well done. I attended the friends and family opening the other night; a good friend of mine Tay Black invited me.. Tay gave me a tour and I was really impressed. I was especially impressed with the coffee shop. Tay told me they will have coffee on tap; that is not something you can really find in Scottsdale so I'm super excited about that.. On another note I wanted to point out how professional and courteous the security staff was. Their security is obviously not your run of the mill old town \"bouncer\".. \nBetween the awesome staff and good food and great atmosphere I'm sure Dakota is going to be the new go to spot for Scottsdale's young partying professionals.
0
Negative
Went for dinner with friends tonight. The place itself looks great, loved the lighting and projections on walls. That is the only thing that we found we liked. The music was a little loud and played during the commercials on TV, it was good club music though. When game came back on they switched on the audio for TVs. This was so loud that we could not talk across the table or even to the person next to us without raising our voices. This would not be a place to sit down for a relaxed meal and enjoy the company of the people you are with. Staff were friendly and for the most part attentive although apologized a lot for things they did not yet have. \n\nWe visited the website for the restaurant which is quite well done, the phone number listed though goes to a property management company that is not open on weekends. This number is on the website as well as on their facebook site. The menu on the website looked very good with a lot of options, once we got to the restaurant there was a limited menu. This was explained as they were trying some other options. The menu was so limiting as to have no appeal. Since they were trying out some options you would think they would come back and ask you what you that of them but this never occurred. There were salads but no appetizers. If you drink alcohol there were certainly options available. However, when ice tea was requested the response was the company they contract with had not delivered it so there was no ice tea yet. Certainly picking up a few bags of cold brew tea at a grocery store could solve this until vendor delivers. \n\nAs to the food itself, the short ribs had good flavor however they were cold inside. There was an Navajo fry bread option that had lamb on it. The flavor of the lamb, although a tad bit salty was overall very good. The \"fry bread\" itself was inedible. It was nearly impossible to bite through and the taste was unpleasant. Of the three slightly bigger than silver dollar sized fry breads less than one of the actual bread parts was eaten. The meatballs were underwhelming and another ravioli/noodle dish looked so unappetizing as to not want to eat it. The Caesar salad was unremarkable and nothing about it wowed us. Portion sizes were small when based on price. The dishes almost seemed like appetizers rather than entrees\n\nHope this is just the issue that happens with a new opening and that they have success. It is concerning though if they have been open for less than two weeks and are already trying new menu options. The online menu was certainly appealing, the menu in the restaurant, had it been on line we never would have gone. Based on quantity and quality after we got done eating there we left and went out to eat. Do with the Dakota success however based on tonight they have a ways to go before they will be ready for primetime.
0
Negative
So sllllloooowww. Ordered a fiesta plate,\nBeef kalaguen, and a spam musubi. Waited almost 50 minutes for it. So don't go when it's busy. Or order ahead. \n\nSummary: long wait time. skip the grilled meats and get the other items. \n\nOnto the plate: Sub the salad if possible it's a throwaway and makes the fiesta plate feel like it's not worth the price. \n\nCan the red rice can be more red? If eaten with the meats it gets lost. And the meat just tastes like grilled meats. The beef and pork was tough. Chicken was the best. The chicken kelaguen was good reminded me of larb. But the best thing were the shrimp patties! Crispy outside and tender in the center. \n\nBeef kelaguen was nice (like beef ceviche) and one of the better things i had. Ordered it with yummy corn (+1$) titiya(tortilla) \n\nSpam musubi was good but again would be better if the red rice was more spiced or however they make it. Tasted like any other musubi.\n\nI'm no expert in Guam food but I didn't feel like I got a real taste of it from what I ordered.
1
Neutral
As a person who have lots of Chamorro friends, they've been hyping the place up on Facebook even before they opened.\n\nHere's my two cents: food was great. Tasted very authentic and now there's a place I can go to when I'm craving some red rice and kelaguen. The kimchee was also great! \n\nBut, I think that next time, I will just order for pick up. Maybe it was the fact that they just opened, but the room for sitting is very limited. There's about 8 booths that seats 4 and one table for 6. There was 7 of us and someone had to sit in the car to eat. Yeah.... That wasn't too pleasant. The wait for the food is about 15-20 minutes after ordering. But the up side to that is that they make everything fresh. \n\nAside from that, I really have no complaints when it came to the quality and taste of the food. My niece and sister loved the lumpia (egg rolls) and I also liked it and the shrimp patty is also an honorable mention. Perhaps they might expand, which I hope they do. They are garnering alot of attention in the Islander community. And I wish them the best. I hope that they become very successful! I will definitely come back..for to go. LoL
0
Negative
Honestly i expected much much more out of a las vegas buffet. Went here in NYE and it was 10 more dollars than usual. Not worth it as a vegetarian. There were only a handful of veggie options. I would havw appreciated beans in the latino section. News flash excalibur buffet, good food is a lot more than just meat. I will have to commend the tasty cheese ravioli. The desert bar was amazing. They even had a sugar free section and some of the options including the carrot cake were better!
0
Negative
Having moved 15 times and having been referred to Classic Delivery- WHAT A NIGHTMARE. VERY unprofessional and S L O W!!!!!!! A move that should have taken no more than 6 hours stretched out to 10 hours. The movers seemed to be strickly out of prison....just a TOTAL HORRIBLE EXPERIENCE. Would DEFINATELY NOT RECOMMEND.
2
Positive
As apart of our daily business, we value the workmanship of an Excellent Moving Company. We can always count on the guys to take care of our customers and their items. They are always prepared and extremely knowledgeable when it comes to moving the largest items in the tightest spaces! Whether or not the item is arriving to our store or being delivered to the buyer it is always wrapped for protection and safely stored on their truck for transport. We consistently recommend them daily and every time our customers come back letting us now how amazing their experience was!
0
Negative
A man came to the house to estimate. He gave me a card without a persons name on it (?) He said he recommended a large truck with three men. That is what was sent.\nVery nice men, contract employees, not employees of the company - but very nice.\nThey said they couldn't get all of our things in one truck and suggested they call for another truck. We declined at that due to the additional cost. We had to make three additional trips with our vehicle and still leave several items in storage.\nA call to the office offered no help.
0
Negative
Came in after shopping at neighbor Pier 1 Imports and found I arrived in time for happy hour-- 3p- 7p Mon to Fri, 11a to 4p weekend; $1 off SBC beers, well drinks, and wines by the glass, and a $1 off apps and snacks.\n\nTried a few samples of an SBC pale ale, and a couple of guest Hefeweizens, and settled on a very tasty pint of Sleepy Dog Brewing Parched Pooch! This tasted even better when paired with the Bacon and Cheddar tots-- three hand-rolled tater tots, which came with truffled sour cream. It was like biting into fried balls of mashed potatoes-- delicious, and quite fun! Tasted great with, or without the truffled cream. (I woke up in a lot of pain, though, due to the truffle oil addition, as well as the inflammatory white potato ingredient. )\n\nBreads are currently supplied by Wildflower Bread Co., but I'm told that SBC intends to bake its own bread recipes within three months' time. \n\nI wanted to try the Sticky Toffee Pudding bread pudding, but the kitchen staff did not know if the Shamrock Farms- supplied ice cream is corn syrup-free. Maybe the chef can whip up some creme anglaise, or a creme fraiche to top it with next time?\n\nA sweet service industry discount is available- tell your friends! I know I will, and next time, I'll take a tour of the brewery, and I hear there will be free samples!
0
Negative
My first thoughts when I walked in were \"wow this a nice big attractive place\". The large bar is right in front and has seating and TVs all around which I like. There are plenty of high and low tables and a nice outside patio. With the doors rolled up you get a lot of fresh air when you're sitting inside and I love the big glass windows that look into the brewing area.\n\nI sat at the bar and didn't see a list of beers anywhere and a lot of the taps aren't marked even if you can see that far. The waitress rattled off the beers but c'mon a real beer geek wants to see the details on the brewer, style, abv and ibu's. It wasn't until later in the evening when they printed up a list that I could see everything they carried including a couple that the bartender didn't mention.\n\nI tried their pale ale and thought it was just Ok. The flavors were a little muted and I'd love a little more citrus and pine flavor. I ended up drinking an Avery Dugana and a Bell's Two-hearted which were great.\n\nFor happy hour my friend and I shared the hummus plate and a burger. The white bean hummus was good but the flatbread was really tough to chew. The burger was OK as was the mac and cheese side. The mac and cheese would have been better if they added something like bread crumbs on top and then browned it to give it some crunch.\n\nI'll be interested to try some of their other beers. Arizona Wilderness and Fate Brewing down the road are doing a great job with their own creations. It will be interesting to see if SBC can gather a following for their beers or just be another place to grab a craft beer on a rotating handle with average food.
2
Positive
Best hidden secret in Vegas..... Great selection.... Totally recommend!!! Chef Beni is worth the visit!!
0
Negative
Really disappointing. Either the place was having a really off night (which you absolutely cannot have when you first open) or its just not good food. \n\nlet me start with one thing... we are not picky people. we honeslty are not one of these couples that send things back. we are the type like most who will just accept the bad food as a bad choice and eat something when we get home :)\n\nstarted with drinks... my girlfriend (who is cuban) said the Sangria was undrinkable. we sent it back - trust me - when it comes to alcohol we are never picky. if it gets you buzzed - it works. lol she couldnt even drink it. had to settle for a beer - of which her glass smelled like a wet rag. she was too embarrassed to say anything because we had just sent back the sangria\n\nwe ordered 4 things - some tapas and a margarita pizza to share.\n\nso - let me also say the place was empty.. only 3 tables were being used. probably bc that have done such a bad job letting people know its now open for business after many delays. the place is really nice. we walked in and were excited. looks like a very cool fun place to eat. \n\nbut the food was all a disappointment. they didnt have any platanos. so they had to cancel that (but still charged us for it on the final bill). the battered cod tapas were so salty they become almost inedible. she had a half of one and i choked down a couple more bc i was starving. but it was waaay too salty to be served in a restaurant. the pizza had potential - but the crust was odd.. we were joking that it looked almost like a wonton. i dont know if it was old or supposed to be like that - but it was hard. really hard. didnt taste fresh. again - i ate it because i was starving. she ordered the stuffed peppers tapas. also - very strange texture and taste. she ate half of one.. i stopped after a small taste. \n\ni know they are new - and i personally think they are having a hard time managing fresh food until crowds start coming in. we also got a kick out of the food being so bad and the chef outside shmoozing with the other two tables (which were obviously friends and family which made us the only real customers) instead of being in the kitchen. maybe if the chef spent more time in the kitchen and not on the floor the food will taste better.\n\nits a shame. i live across the street and was looking for this place to be a goto place like garfields was. perhaps i will try it again in the future. but someone will have to drag me. \n\ni write this in hopes the people at latin fish read this and work out all their kinks. id like them to succeed i think the place has a lot of potential to be a great hang out.
2
Positive
I love Lucy! Indeed. And Ricky too! What a delightful start to the year 2015! I feel like I've been transported part to the early 1940s and totally enjoyed the joyfulness and lightheartedness of the crew! \n\nHaving grown up outside of the U.S., this is my first exposure to Lucy. I thoroughly enjoyed the Broadway show, even without the prior knowledge of Lucy! I love songs, jokes and dancing; and I love Lucy incorporated all of those with the cute bickering couple Lucy and Ricky. \n\nI also really enjoyed the interaction by the cast with audience! Especially the quiz where they actually brought on a live audience and she won a huge goodie bag!! Although she did have to suffer through some poking fun by the host. Also, the backup singers did an amazing job of live commercials. Really entertaining with their dance moves and jingles. \n\nThank you Corey for sharing this wonderful show with us! It was a brilliant start to the new year! For sure! ;)
1
Neutral
If you are one of the multitude of 'Baby Boomers' that grew up with Slinkys, Silly Putty, \"The Cold War\", Jiffy Pop Popcorn, and you being your dad's t.v. remote, then the current production of \"I Love Lucy - Live\" will be right up your alley! Currently playing in the warm and inviting Capital Theater at Overture Center, this show is a wonderful diversion from the current cold temperatures outside. It will warm your heart and transport you back to a much simpler time and place.\n\nA representation of how television shows were filmed, yes.........filmed....in the 1950's and 60's, the production gives you a glimpse of how the 'I Love Lucy Show' was staged and the hi-jinx that occurred on stage. Between the period costumes, sets, music, and the entertaining commercials, you really feel like you've been transported back to 1952! I really felt like I should have had that Banquet T.V. dinner sitting right in front of me.\n\nLucy, portrayed expertly by Thea Brooks, gives us all the well-known mannerisms, lines, fake crying, and calls for \"Rickyyyyyyyy\", that we would fully expect. Euriamis Losada, who portrays Lucy's harried and lovable husband Ricky, belts out the show tunes that would make the original performer proud. Backed by a cast of seasoned singers/actors/dancers, this national touring company does a wonderful job of transporting you back to the glory days of Hollywood.\n\nAs many Lucy re-runs as I remember seeing as a kid, I don't remember the two episodes that are presented as being produced and filmed, if they were really produced. However, the Madison Avenue ad-men that created some of the corniest commercials ever (at least by today's standards), and which really were produced, would be totally pleased to hear how many of their singing commercials I, and others in the crowd, knew the words to. Hard to forget 'a little dab will do ya!\"\n\nSo whether you're a baby-boomer or a Gen-X'er, you've no doubt seen at least one I Love Lucy Show and seeing this production live, and in living color!, will probably be the best two hours you'll spend over the next week. Now let's get down there Baba-luuuuuuuu!
2
Positive
MACARONS!!!! I've died and gone to heaven. \n\nThey are so light and fluffy. A little crunch on the outside and chewy on the inside, not to mention the filling! YUMMMM! I think I've pretty much tried all the flavors. Vanilla, pistachio and coffee are my favorites. I even tried the seasonal orange, which was delicious as well. \n\nGood thing Vegas is the closest Bouchon bakery to me or else I might be buying them every week!\n\nDefinitely a must try if you're visiting Vegas.
0
Negative
Wow, really? Bought one item from them, a ham and cheese croissant. First, I couldn't pay with my credit card since they weren't ready for such a strange form of payment. Then, they were supposedly heating my order up with their toaster oven press and when I got to my room it was as if they had taken it out of the refrigerator. Too bad I didn't notice it until I was already to my room. Obviously they didn't have their little heater plugged in or something. Plus, the woman at the counter who took my cash didn't even say thank you. The other lady who thought she was heating up my order did say thank you to me. That's the only reason they're getting two stars and not one. You provide lousy service; you get one or two stars from me on Yelp. Don't underestimate the power of reviews from real customers. It'll decrease your businesses if you stink. Thanks for reading.
1
Neutral
We tried the Cheese Danish w lemon. Creamy, flaky and not overly sweet. It was fantastic. Chocolate croissant was yummy too!
1
Neutral
Wow...over 2000+ reviews! Don't want to be repetitive to other reviews so I'm just going to list some drinks I always love to get.\n\nLocated at The Venetian Hotel on casino level, Bouchon Bakery is pretty hidden to first timers. DO NOT get this mistaken for Bouchon Restaurant, this is totally separate area. Bouchon Bakery is a small coffee/bakery stand tucked behind a set of escalators closest to parking garage down to casino level.\n\nI always get:\n-small hot caramel macchiato. \n-small hot hazelnut latte.\n\nPerfect amount of caffeine and flavoring. This place sure beats the heck outta that nasty Coffee Bean literally located just right on the second level. Take the escalators down and grab your coffee/pastries here instead!
0
Negative
Long line, inefficient staff. Maybe my expectations were too high but it just wasn't as good as I was hoping for the calories. We had the bread pudding and carrot cake cookie. Eh.
0
Negative
First: Please note that many people are reviewing the restaurant NOT the bakery. \nMy review is for the bakery. I have been coming here for years, but I am extremely sad to report that my last two visits have revealed that they just don't care any more. \n\nThey seem content to just coast on their laurels selling this stuff to rubes and foreigners \n\nThe coffee is good, but the pastry is where they need to re-focus. \n\nFirst, the biggest offender is their Macarons. They served us a nasty hateful hard lump of a cookie last week. This thing was seriously rock hard. They are supposed to be crispy with a slightly softer interior. That is the WHOLE POINT of the cookie. When we complained they said \"that is the way they are supposed to be, and the softer ones are old\" No, no, they are not. You overcooked the crap out of these which formed, essentially, a meringue. \n I have eaten Macrons across the world and made them myself. I was in Paris a few month ago and took down a half dozen of these from Laduree. I am pretty familiar with this stupid little cookie because my wife loves them. \n\nDo not insult me by telling me this hammer-substitute is in any way acceptable. They told us to take it up with the downstairs location if we did not like it and refused to refund or exchange the cookie. Astounding. \n\nThe rest of the menu items have just gone downhill. Their croissants are all but indistinguishable from the stuff they sling at buffets. The outside should be flakey and the inside tender. Not some glupey congealed mess. You know how I know its a terrible croissant? There was absolutely no flakes to clean up. \n\nI hope Dominique Ansel opens a location and shows you guys whats up.
2
Positive
By far the best croissant, flakey, crisp, every bite was amazing, the food had great flavour and really good service, best experience i had in las vegas.
0
Negative
I'm shocked everyone time I go to a Bouchon Bakery outside of Yountville. They are never good. Two stars just because it's located right by the elevators for the Venetian tower. But seriously, these places dilute the Bouchon brand :-(
2
Positive
My grass is greener!!! Call Ryan, dependable, professional & on time. My rental property needed a major clean up. Ryan went over the same day, gave me a reasonable quote and a few days later DONE! I hired him for monthly upkeep as well. Nice to find hard working people that have pride in what they do. Don't settle call Vegas Valley Lawn Care.
2
Positive
Great communication, They came out and found my irrigation leak almost immediately. Super nice guys. We will use them again. Highly recommended.
2
Positive
We had Jason and the guys do our yard clean up this time. They communicated well -- it rained so we had to re-schedule -- and did an awesome job! They even did a few small things that I didnt expect (cleaned up the pool a bit, mowed the lawn, and buried a sprinkler line).\n\nThese guys are our go-to lawn and irrigation company now. The same people who give you the quote do the work.
2
Positive
Wow, what a warm hearted honest and nice hard working people. \nI am so glad to find them, and they did great!\nI am sure you will be happy with them for your yard care. :)
2
Positive
I had a sprinkler that was gushing... pipe broken way below ground, it turned out. I read such good reviews about Ryan and Vegas Valley Lawn Care on Yelp, that I called them to have it fixed. Their work was great, and they were great to deal with. So I'll join their many \"fans\" and highly recommend them. Louise R. :)
0
Negative
Phone calls always go to voicemail and messages are not returned. Stupid way to do business.
0
Negative
Looks like all of the good reviews have gone to their head at this place! Jason and Ryan came out last fall and did a wonderful job pruning, etc. Called them to come back this spring and no response after first call. After second call, I was told they could only come on a Monday. I work Mondays, and left a message what days would work for me. NEVER heard back from them! After 3 calls, nothing. Very UNRELIABLE and UNACCOMMODATING..
2
Positive
I was able to once again rely on Yelp to provide the needed response to my leaking sprinkler system. Ryan is the man for the job. He was on time, knew exactly how to fix the problem, make short work in performing the repairs; even though the system was not standard size tubing, Ryan quickly secured the components that ended my water leak. \nHighly recommend Ryan and Vegas Valley Lawn Care!
0
Negative
I have been using this company for 11 months. Ryan would come out every other week and do what he needed to be done. Very little was required as I have desert landscaping and pretty much maintained it myself. Just needed blowing and general light cleanup. Ryan was very thorough.\nThen his brother, I believe, would come out. I would have to watch him as if I was not looking, it would be a pretty much \"hit and run\" literally.\nI was expecting them Friday. No show, no call as they never call when they cannot make it. I have to call them and ask where they are or if they are coming. Finally a text back saying they will be there Monday as they are running late.\n\nMonday comes and again no call no show. I texted them...no answer...I was very upset at this point as I asked if they would trim a tree that is coming into my yard from a neighbor. Mind you, there is very little to do here...no grass...no weeds..no plants to constantly trim. I felt that I asked them to trim a tree and they could not be bothered.\n\nI am extremely disappointed in this company as they start out fine and as it continues, they seem to take their customer's for granted. NO COMMUNICATION...NOT EVEN A CALL WHEN THEY CANNOT COME. \n\nSORRY RYAN, I WILL TAKE MY BUSINESS ELSEWHERE. AS A BUSINESS OWNER, YOU SHOULD KNOW BETTER!!!!