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<img src="https://huggingface.co/spaces/EmilyWitko/May2024_HugginessSurveyResults/
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<h1>May 2024 Hugginess Survey Results</h1>
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<p>I want to extend my gratitude to everyone who participated in this survey – your feedback is invaluable. 64% of you sent us your thoughts (58% is our average response rate). As always, if your perspective differs from the majority, please know that we value your viewpoint and are excited to make Hugging Face an even better place to work. Meg said it best when she said, “We disagree, but still respect one another and work towards a shared alignment on priorities.” Your voice matters to me and to Hugging Face.</p>
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<h2>NPS Scores:</h2>
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<p>As a quick reminder, NPS stands for Net Promoter Score, a metric we’ve used to measure employee satisfaction and engagement at work.</p>
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<p>Here are the industry standards for NPS results. Overall, we do pretty great!</p>
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<img class="nps-score-breakdown" src="https://huggingface.co/spaces/EmilyWitko/May2024_HugginessSurveyResults/
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<div class="section">
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<h2>Hugging Face NPS</h2>
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<img src="https://huggingface.co/spaces/EmilyWitko/May2024_HugginessSurveyResults/
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<p><strong class="light-green">HF NPS = 49 (+12 pts from Oct 2023)</strong><br>
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<strong class="light-blue">Underrepresented HF NPS = 40</strong></p>
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<p>We consistently highlight the autonomy and freedom we enjoy at Hugging Face, which allows us to pick and choose projects that inspire us. We highly value this sense of empowerment and a culture that prioritizes work-life balance and asynchronous communication. Y’all describe your colleagues as bright, creative, and collaborative, and we all put our brains together to contribute to a supportive and mission-driven environment. Many of us appreciate the opportunity to work on impactful projects and the flexibility in working hours and location. Our culture, which is focused less on shareholder value and more on meaningful work, is seen as a refreshing rarity in the tech world.</p>
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<div class="section">
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<h2>Team Lead NPS</h2>
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<img src="https://huggingface.co/spaces/EmilyWitko/May2024_HugginessSurveyResults/
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<p><strong class="light-green">Team Lead NPS = 50 (+6 pts from Oct 2023)</strong><br>
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<strong class="light-blue">Underrepresented Team Lead NPS = 34</strong></p>
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<p>Many of us appreciate our team leads for being supportive and understanding, and for providing ample room for individually-led growth. Team leads are frequently praised for their thoughtfulness, technical expertise, and ability to push their team members to achieve ambitious goals while balancing personal well-being. They are recognized for being open to conversations and providing a sense of friendship and support at work. The autonomy and lack of micromanagement, along with the supportive and empathetic nature of the team leads, are highly valued by many.</p>
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<div class="section">
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<h2>My voice is heard and respected:</h2>
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<img src="https://huggingface.co/spaces/EmilyWitko/May2024_HugginessSurveyResults/
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<p><strong class="light-green">Average: 4/5</strong><br>
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<strong class="light-blue">Underrepresented Average: 3.9/5</strong></p>
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<p>We feel our voices are heard and respected, especially when proposing new ideas and participating in discussions. Our open Slack culture encourages feedback, and colleagues are generally careful to respect each other's opinions. Team members appreciate the autonomy to share their thoughts and feel that their contributions are valued, even if not always acted upon. There is a sense that whole teams’ ideas are considered, and diverse perspectives are acknowledged and appreciated.</p>
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<div class="section">
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<h2>Are you considering work opportunities at other companies?</h2>
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<img src="https://huggingface.co/spaces/EmilyWitko/May2024_HugginessSurveyResults/
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<p>The majority of our team is satisfied with our current roles. We appreciate the learning opportunities, the flexibility to balance work and life, and the supportive work environment. Several of us highlight our commitment to transparency and lack of micromanagement as positive aspects, and others feel that we are working on impactful projects that align with their personal and professional goals. The overall vibe, dedicated colleagues, and the belief in Hugging Face’s future are also strong motivators for staying.</p>
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<p>On the flip side, compensation is a recurring concern, with some feeling that salaries are not competitive. Some employees mention a lack of growth opportunities and dissatisfaction with a lack of support. Issues with team cohesion and the demanding nature of the work contribute to feelings of frustration. Despite these challenges, the unique culture and opportunities are still a significant draw.</p>
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<p>FYI, we did some research into benchmarks for this question and we found that Hugging Face is a high employee engagement company! Woo!</p>
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</head>
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<body>
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<div class="section">
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<img src="https://huggingface.co/spaces/EmilyWitko/May2024_HugginessSurveyResults/resolve/main/Hugginess%20survey.png" alt="Hugginess Survey Header">
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<h1>May 2024 Hugginess Survey Results</h1>
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<p>I want to extend my gratitude to everyone who participated in this survey – your feedback is invaluable. 64% of you sent us your thoughts (58% is our average response rate). As always, if your perspective differs from the majority, please know that we value your viewpoint and are excited to make Hugging Face an even better place to work. Meg said it best when she said, “We disagree, but still respect one another and work towards a shared alignment on priorities.” Your voice matters to me and to Hugging Face.</p>
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</div>
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<h2>NPS Scores:</h2>
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<p>As a quick reminder, NPS stands for Net Promoter Score, a metric we’ve used to measure employee satisfaction and engagement at work.</p>
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<p>Here are the industry standards for NPS results. Overall, we do pretty great!</p>
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<img class="nps-score-breakdown" src="https://huggingface.co/spaces/EmilyWitko/May2024_HugginessSurveyResults/resolve/main/NPS%20Score%20Breakdown.png" alt="NPS Score Breakdown">
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</div>
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<div class="section">
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<h2>Hugging Face NPS</h2>
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<img src="https://huggingface.co/spaces/EmilyWitko/May2024_HugginessSurveyResults/resolve/main/HF%20NPS.jpg" alt="HF NPS">
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<p><strong class="light-green">HF NPS = 49 (+12 pts from Oct 2023)</strong><br>
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<strong class="light-blue">Underrepresented HF NPS = 40</strong></p>
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<p>We consistently highlight the autonomy and freedom we enjoy at Hugging Face, which allows us to pick and choose projects that inspire us. We highly value this sense of empowerment and a culture that prioritizes work-life balance and asynchronous communication. Y’all describe your colleagues as bright, creative, and collaborative, and we all put our brains together to contribute to a supportive and mission-driven environment. Many of us appreciate the opportunity to work on impactful projects and the flexibility in working hours and location. Our culture, which is focused less on shareholder value and more on meaningful work, is seen as a refreshing rarity in the tech world.</p>
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<div class="section">
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<h2>Team Lead NPS</h2>
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<img src="https://huggingface.co/spaces/EmilyWitko/May2024_HugginessSurveyResults/resolve/main/HF%20Team%20Lead%20NPS.jpg" alt="HF Team Lead NPS">
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<p><strong class="light-green">Team Lead NPS = 50 (+6 pts from Oct 2023)</strong><br>
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<strong class="light-blue">Underrepresented Team Lead NPS = 34</strong></p>
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<p>Many of us appreciate our team leads for being supportive and understanding, and for providing ample room for individually-led growth. Team leads are frequently praised for their thoughtfulness, technical expertise, and ability to push their team members to achieve ambitious goals while balancing personal well-being. They are recognized for being open to conversations and providing a sense of friendship and support at work. The autonomy and lack of micromanagement, along with the supportive and empathetic nature of the team leads, are highly valued by many.</p>
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<div class="section">
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<h2>My voice is heard and respected:</h2>
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<img src="https://huggingface.co/spaces/EmilyWitko/May2024_HugginessSurveyResults/resolve/main/Heard%20and%20Respected.jpg" alt="Heard and Respected">
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<p><strong class="light-green">Average: 4/5</strong><br>
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<strong class="light-blue">Underrepresented Average: 3.9/5</strong></p>
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<p>We feel our voices are heard and respected, especially when proposing new ideas and participating in discussions. Our open Slack culture encourages feedback, and colleagues are generally careful to respect each other's opinions. Team members appreciate the autonomy to share their thoughts and feel that their contributions are valued, even if not always acted upon. There is a sense that whole teams’ ideas are considered, and diverse perspectives are acknowledged and appreciated.</p>
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<div class="section">
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<h2>Are you considering work opportunities at other companies?</h2>
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<img src="https://huggingface.co/spaces/EmilyWitko/May2024_HugginessSurveyResults/resolve/main/Work%20Opps.jpg" alt="Work Opportunities">
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<p>The majority of our team is satisfied with our current roles. We appreciate the learning opportunities, the flexibility to balance work and life, and the supportive work environment. Several of us highlight our commitment to transparency and lack of micromanagement as positive aspects, and others feel that we are working on impactful projects that align with their personal and professional goals. The overall vibe, dedicated colleagues, and the belief in Hugging Face’s future are also strong motivators for staying.</p>
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<p>On the flip side, compensation is a recurring concern, with some feeling that salaries are not competitive. Some employees mention a lack of growth opportunities and dissatisfaction with a lack of support. Issues with team cohesion and the demanding nature of the work contribute to feelings of frustration. Despite these challenges, the unique culture and opportunities are still a significant draw.</p>
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<p>FYI, we did some research into benchmarks for this question and we found that Hugging Face is a high employee engagement company! Woo!</p>
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