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Conversational AI (CoAI) group from Tsinghua University 41

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I am on short term disability and I am afraid I will lose my job if I don't go back soon.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello good afternoon.", "speaker": "usr"}, {"text": "Hi, good afternoon.", "speaker": "sys", "strategy": "Question"}, {"text": "I'm feeling anxious that I am going to lose my job.", "speaker": "usr"}, {"text": "Losing a job is always anxious.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I hope I don't.", "speaker": "usr"}, {"text": "Why do you think you will lose your job?", "speaker": "sys", "strategy": "Question"}, {"text": "I am on short term disability and I am not ready to go back to work yet but I do not have any job protection.", "speaker": "usr"}, {"text": "Oh so your job is not protected and your short term disability will end soon? Is that correct?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "It's not ending yet, but no my job is not protected. I live in the United States, but I have not been at my job long enough to earn protection for medical leave.", "speaker": "usr"}, {"text": "you have to have been here for a year, and I started November 2020", "speaker": "usr"}, {"text": "I'm afraid that I will lose my job since I'm still on disability for the foreseeable future.", "speaker": "usr"}, {"text": "I see. Have you spoken to HR?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have, but they are telling me that it is up to my department manager who isn't actually getting back to me about it yet.", "speaker": "usr"}, {"text": "Your department manager is not answering you?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "No, I have sent them a few emails about it. It makes me nervous. I do not have a phone number to call and my psychiatrist really does not think I am ready to go back to the stress of my job.", "speaker": "usr"}, {"text": "I wish I could just call him, but I do not have a phone number for him. Just his email.", "speaker": "usr"}, {"text": "Have you tried mentioning that to HR?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "HR is the one who gave me his email.", "speaker": "usr"}, {"text": "I don't think he has a direct work line, and they're not allowed to give out personal information.", "speaker": "usr"}, {"text": "Yes that is how most employments work about providing personal information.", "speaker": "sys", "strategy": "Information"}, {"text": "That in itself causes anxiety to most since other forms of communication is not possible especially if they are not responding to ciritcal matters.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes! 100%. Every time my phone rings I get nervous that I'm being fired and I'm worried I made a mistake going out on disability. I needed to though, but I'm nervous.", "speaker": "usr"}, {"text": "No you should not have to feel you made a mistake for the time you are taking out of work for a necessity.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you for saying that. That does make me feel better. It sucks sometimes we have to choose between our health and our jobs. We don't get paid to take care of our health though, we only get paid to work.", "speaker": "usr"}, {"text": "You know yourself more than anybody and you need to take care of yourself.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "They did a great job, but should've asked why I'm out on disability to get more context.", "seeker_question2": "N.A", "supporter_question1": "I enjoyed helping someone in need", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I have been in a depression since my father died last year. We have had to sell our home and move to a much smaller place due to losing his income. I am older but lived with my parents to help them because they are both ill. it has been an ongoing struggle", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "hello I am ok how are you?", "speaker": "usr"}, {"text": "I am well, what's on your mind?", "speaker": "sys", "strategy": "Question"}, {"text": "well as I stated above my father passed last year and now due to finances we need to move. I am out of work due to Covid19 it is hard moving not being able to support my family", "speaker": "usr"}, {"text": "So sorry to hear about your plight. Life is a roller coaster and sometimes it gets out of control, I hope things slow down so you can get things straightened out.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thank you! I find myself so stressed then I get scared and depressed wondering what will the future hold will we be ok will we take another hit will I get sick will my Mother be ok", "speaker": "usr"}, {"text": "I understand your concerns about being stressed, scared and depressed. The risk of family getting sick is certainly valid.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "it keeps me up at night and I cant seem to get away form it even for a moment", "speaker": "usr"}, {"text": "I too worry about things I feel I cannot control, the lack of sleep due to this just makes it worse so I try to think of positive things, but its hard.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yes and its always in the back of my mind burning. Like don't be to happy because things are going to fail", "speaker": "usr"}, {"text": "Its hard to stop those negative thoughts, but the first step is sharing your feelings with others and talking about it. You are now on your way to healing.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It does help to talk about it with someone who doesn't judge", "speaker": "usr"}, {"text": "I can see in your words how stressed you are and troubled.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "This whole covid thing makes it 10 times worse", "speaker": "usr"}, {"text": "May I suggest that you seek some face to face support from a best friend or close family member.", "speaker": "sys", "strategy": "Information"}, {"text": "easier said then done I'm high risk so I have been social distancing", "speaker": "usr"}, {"text": "Its still possible. Social distancing, six feet away but in maybe your backyard or even a park away from others so you can talk with some degree of confidence that its private. Just being around another person is so very supportive and positive. Please try.", "speaker": "sys", "strategy": "Information"}, {"text": "maybe but I need to be carful plus honest I dont want many people to know about my feelings", "speaker": "usr"}, {"text": "True. Remember, you are not the only one facing these troubles, others are tackling it too. Try also to google online support groups on Reddit and blogs for additional assistance and suggestions from those who faced it and succeeded. Doing what others did to overcome it means not having to reinvent the whole process on your own.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "maybe an online chat group", "speaker": "usr"}, {"text": "That's the way to go. Keep seeking help. The right solution is there for you. Now you have a plan to get started.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "well I don't know if its a plan but an idea just knowing I'm not alone helps", "speaker": "usr"}, {"text": "Yes, it a problem so many people are facing.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "My own family members are facing this too.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yes I know and with covid so many are depressed stressed and sad", "speaker": "usr"}, {"text": "I read a few articles on Psychology today website that might help you also. They discuss how to control stress and overcome depression in this world of COVID. Written by some doctors and they are free to read.", "speaker": "sys", "strategy": "Information"}, {"text": "thanks I will have to look online take your suggestion", "speaker": "usr"}, {"text": "You are welcome. You are on your way.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thank you for your kind words", "speaker": "usr"}, {"text": "It was my pleasure.", "speaker": "sys", "strategy": "Others"}, {"text": "I will look online for the info you suggested I will see if maybe I can talk to a friend if we can do safely thanks again", "speaker": "usr"}], "seeker_question1": "it was a good task kind of makes you look at your self", "seeker_question2": "no was a good one thank you", "supporter_question1": "The guidance as to how to structure the conversation helped me frame my advice.", "supporter_question2": "I wish I could have used emoji's to add some additional emotional graphics to my text."}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I would like to get an online job but it is very competitive.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "3"}}, "dialog": [{"text": "I feel obligated to help you this Christmas Night.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Hello Hello", "speaker": "usr"}, {"text": "Who am I currently speaking with?", "speaker": "sys", "strategy": "Question"}, {"text": "I am Bob, your Christmas Night therapist and helper.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I hope I can assist you this Christmas Night.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "It takes courage to tell how you are feeling.", "speaker": "sys", "strategy": "Information"}, {"text": "Hello Bob, nice to meet you", "speaker": "usr"}, {"text": "I would like to talk but not sure if I can I will try", "speaker": "usr"}, {"text": "How can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "I am a caregiver and i can only come back and forth", "speaker": "usr"}, {"text": "Please do your best. That is all I can expect.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Can you elaborate? What do you mean by that?", "speaker": "sys", "strategy": "Question"}, {"text": "You're doing great by contributing to your own cause on Christmas Night.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you like Christmas cookies?", "speaker": "sys", "strategy": "Question"}, {"text": "My main job started so i am in this room an at the same time i wan to do mTurk and take care of them]", "speaker": "usr"}, {"text": "Bob has some jelly cookies for you.", "speaker": "sys", "strategy": "Information"}, {"text": "I feel good asking you about how I can give you true insights on life.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "You made the right decision to join and discuss your feelings. Do you like the Christmas Holidays?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I can suggest Uber or Lyft or Door Dash or Grub Hub for you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I feel that you can earn and not be so sad and depressed this holiday.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am baking cookies for others, so don't feel sad. Maybe I can cheer you up with chocolate chip cookies.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I am here to help you in soooo many ways.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "that is wonderful", "speaker": "usr"}, {"text": "I love chocolate chip cookie", "speaker": "usr"}, {"text": "thanks for your encouragemnt", "speaker": "usr"}, {"text": "I think that already helped,e", "speaker": "usr"}, {"text": "Yes, it is. I love chocoalate chip.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Do you have the chance to make Christmas Cookies?", "speaker": "sys", "strategy": "Question"}, {"text": "Perhaps you could bake some using Bob's Xmas Cookie Recipe and share the joy that Christmas brings to the World.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Would you be interested?", "speaker": "sys", "strategy": "Question"}, {"text": "not today but sometime this week.", "speaker": "usr"}, {"text": "oh nice 1", "speaker": "usr"}, {"text": "yes please", "speaker": "usr"}, {"text": "Cooking cookies for others is a great way to cheer up. You could also create a small business by making your own type of cookies.", "speaker": "sys", "strategy": "Information"}, {"text": "I made oatmeal cookie last week. I love baking", "speaker": "usr"}, {"text": "wonderful, i would pay $ to buy Bob's cookie", "speaker": "usr"}, {"text": "You said you love baking? Well, other people who see you love to cook will get Joy from you. : )", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "nice, thank you", "speaker": "usr"}, {"text": "I feel good to share my insights.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes I love it. I put 2 cups of sugar all the time.", "speaker": "usr"}, {"text": "2 sticks ofbutter", "speaker": "usr"}, {"text": "Did you need any other insights from me to be glad?", "speaker": "sys", "strategy": "Question"}, {"text": "I feel that being a professional baker my be the right career for you!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am full, and I am good", "speaker": "usr"}, {"text": "thanks it was great to talk to you Bob, Xmas couselor", "speaker": "usr"}, {"text": "Do you need help with anything else?", "speaker": "sys", "strategy": "Question"}, {"text": "I will think about it", "speaker": "usr"}, {"text": "im good, have a good evening", "speaker": "usr"}, {"text": "I feel that you are on your way to a new cooking career.", "speaker": "sys", "strategy": "Reflection of feelings"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "I think that is was a vague issue that the seeker was asking for help with.", "supporter_question2": "I think that there should be a push notification to continue talking with a message in red that blinks on the screen near the chat box."}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "breakup with partner", "situation": "turned in ex gf to cps for giving her kids drugs.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "3", "relevance": "2", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello! Hope you are doing well. How may I assist you?", "speaker": "sys", "strategy": "Question"}, {"text": "my recent ex gf gave her daughters drugs while on a video chat with me. While being very dishonest in our relationship, i am devestated about the truth of all of it now that its over. I really loved her. and her kids. we had some great times. I turned her in for giving her kids drugs as thats not okay.", "speaker": "usr"}, {"text": "today im super sad. i dont have any motivation. I dont want to really be around, and im trapped in my thoughts with everything. i had to move to get away from her stalking me. now im in a new place trying to find a job and get set up here. Its difficult to start over.", "speaker": "usr"}, {"text": "its a pretty intense situation i admit.", "speaker": "usr"}, {"text": "You are girlfriend is giving drugs to hew own kids. Did I get it right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "That is what she did. Among many other things.", "speaker": "usr"}, {"text": "That is really intense, unacceptable. I am feeling sorry for the poor little girl and you. It looks like there is something wrong with her. I can understand what you are going through.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Its a difficult time. I want to do nothing. It feels very bleek right now worrying about finances and getting set up in a new state.", "speaker": "usr"}, {"text": "It must be hard time for you. You should not worry about her. You should think about your job and the poor girl who is trapped with her.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "her daughters now both live with their dads. so thats taken care of, he kids are safer and better off. I however am devastated that the whole relationship wound up a lie and the whole thing has me really in a bad place mentally.", "speaker": "usr"}, {"text": "I felt the same way when I broke up with my friend for some pathetic things which she did. The good part is girls are safe now. Give some time to yourself. Time will heal everything.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thats a hard light to see at the end of the tunnel when things are bleek.", "speaker": "usr"}, {"text": "im not sure what else to do.", "speaker": "usr"}, {"text": "My mind runs away a bit right now, its just all stress ful", "speaker": "usr"}, {"text": "So sorry to hear about that. You should indulge yourself in some activities like yoga or meditation.", "speaker": "sys", "strategy": "Others"}, {"text": "talk to your family and friends and go to them for a while. It will help you and you can come out of it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Finding a better job.", "speaker": "usr"}, {"text": "might be a more productive task.", "speaker": "usr"}, {"text": "You will get one soon. Keep working on. My best wishes are there with you. Time never stay the same.", "speaker": "sys", "strategy": "Others"}, {"text": "you dont want to continue to talk", "speaker": "usr"}, {"text": "No, that is not the case. You can talk as much as you want.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I see. i thought you had left.", "speaker": "usr"}, {"text": "No I am hear and thinking of you and trying to figure out how can you come out of it.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Previous Experience", "emotion_type": "disgust", "problem_type": "problems with friends", "situation": "one of my friends cheated on her boyfriend.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi can you help me with my problem?", "speaker": "usr"}, {"text": "Hello. What's on your mind?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm disgusted with my friend for cheating on her boyfriend. Am I right to feel this way?", "speaker": "usr"}, {"text": "Your feelings are valid, no matter what they are.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Why do you think you're disgusted with her?", "speaker": "sys", "strategy": "Question"}, {"text": "Because she's not acting the way she should be acting.", "speaker": "usr"}, {"text": "Her boyfriend is a nice guy so he doesn't deserve this treatment", "speaker": "usr"}, {"text": "It sounds like she did something you find really immoral.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Is their relationship generally pretty good, to your knowledge?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeah, but I'm also thinking it's not my business. I should just stay out of it.", "speaker": "usr"}, {"text": "Well I thought it was good until that happened. He doesn't know. So I just feel gross around them.", "speaker": "usr"}, {"text": "Have you talked to your friend about what she did?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeah, she doesn't really care because she's not going to tell him. I'm questioning whether I should still be friends with her.", "speaker": "usr"}, {"text": "You're definite right to be questioning if this is the sort of person you want to be friends with.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It's hard to stop thought because we work at the same place.", "speaker": "usr"}, {"text": "though..", "speaker": "usr"}, {"text": "If her behavior is getting to you like this, I definitely suggest you try to keep some distance from her as much as you can.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah, I've been trying to, but she's always talking to me", "speaker": "usr"}, {"text": "It might be a good idea to explain why you're upset with her, even though that's likely to upset her.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I guess, but I'd rather just avoid her.", "speaker": "usr"}, {"text": "I'm thinking if I ignore her then she", "speaker": "usr"}, {"text": "she'll get the hint", "speaker": "usr"}, {"text": "I can definitely understand wanting to avoid a confrontation.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yeah, I realize she's quite selfish so confronting her wouldn't help.", "speaker": "usr"}, {"text": "What do you think you can do to minimize your contact with her?", "speaker": "sys", "strategy": "Question"}, {"text": "Just not respond to her messages and avoid the areas she's in", "speaker": "usr"}, {"text": "That sounds like a good plan.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Is that ghosting?", "speaker": "usr"}, {"text": "What one person calls ghosting, someone else can call looking out for yourself.", "speaker": "sys", "strategy": "Information"}, {"text": "It sounds like she knows why you're upset with her and would be able to understand why you're choosing not to talk to her.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "If she's not interested in listening to you or thinking about what she's done, then you need to be doing what is best for you in cutting her out.", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "no", "seeker_question2": "15 minutes takes too long, 10 message count is better to quit on.", "supporter_question1": "I find this live communication really enjoyable.", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "ongoing depression", "situation": "I'm fearful of where I'll be living in the future.", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "I've tried this before and there wasn't anyone on the support side...", "speaker": "usr"}, {"text": "I also tried to be the supporter but I think the screen froze at some point. I couldn't complete that side. So, I'm trying this again. Not sure if I got credit for the others.", "speaker": "usr"}, {"text": "Hoping I won't be punished with a rejection for talking to myself.", "speaker": "usr"}, {"text": "Hello how are you? I am here to support you.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Oh, hi! Thank you.", "speaker": "usr"}, {"text": "I was just talking to myself. lol No one showed up the last few times I tried to do this.", "speaker": "usr"}, {"text": "How can I help support you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I know these are tough times and we all need to be heard.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I'm just looking for someone new to talk to. I don't really feel like I can express my actual feelings in my current living arrangement.", "speaker": "usr"}, {"text": "I understand. I have had to stay by myself for most of the year due to the pandemic. That has been hard.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I've heard the pandemic has affected a lot of people. I'm always alone anyway...or with my roommate,so I haven't noticed much of a difference.", "speaker": "usr"}, {"text": "It's difficult when we have absolutely nothing in common.", "speaker": "usr"}, {"text": "Have you tried different games that help you get to know each other? Maybe try a movie or series. I loved Sweet Magnolia's on Netflix.", "speaker": "sys", "strategy": "Others"}, {"text": "I'm mainly worried that she'll throw me out of the house and I'll have no where to live.", "speaker": "usr"}, {"text": "Oh god forbid we watch a movie. She's too obsessed with CNN to watch anything else.", "speaker": "usr"}, {"text": "She's become brainwashed by the tabloid media...", "speaker": "usr"}, {"text": "Oh my goodness. The good thing is there is a moratorium on evictions so she would not be able to do that legally. CNN can be overwhelming. Try giving her some type of distraction. Suggest yoga or some type of bonding.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think 24/7 news is problematic but here to stay.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I actually do yoga every evening. She hates it. I'm living in her home without a lease, so I wonder if she can just tell me to leave.", "speaker": "usr"}, {"text": "I can't imagine why anyone would want to watch the news for more than to just catch up (If you like lies and nonsense)", "speaker": "usr"}, {"text": "As long as you have property there she would have to formally evict you. That is the good news.", "speaker": "sys", "strategy": "Information"}, {"text": "That is good news. Thanks for letting me know that.", "speaker": "usr"}, {"text": "I think it is best to stick with a short local news report.", "speaker": "sys", "strategy": "Others"}, {"text": "My pleasure. So many people are worried about losing their place to stay but thankfully most are protected due to the pandemic.", "speaker": "sys", "strategy": "Information"}, {"text": "I just found mturk. I just started here. Any advice as to what to do? I've mainly just been doing surveys. I'm not good at the small tasks.", "speaker": "usr"}, {"text": "Check Youtube videos on using Panda's. It will help you make more money. I have done over 750,000 hits.", "speaker": "sys", "strategy": "Information"}, {"text": "Oh wow, that's amazing! I've done this particular hit 3 times...I've only found a person once though. I will definitely check out the videos. thank you!", "speaker": "usr"}, {"text": "What are pandas? Or is it too hard to explain?", "speaker": "usr"}, {"text": "You are welcome. Panda's help you keep grabbing hits. You can store 25 at a time.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Oh, I see. Great! Thanks so much for chatting with me and for the advice.", "speaker": "usr"}, {"text": "It's been nice to have someone new to vent to. :)", "speaker": "usr"}, {"text": "Have a great night and take care of yourself. It has been a pleasure.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thank you, you too!", "speaker": "usr"}], "seeker_question1": "I liked the task. I like chatting with people via text.", "seeker_question2": "No, I'd love to do these every day!", "supporter_question1": "nothing", "supporter_question2": "nothing"}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I'm failing my classes and I'm on scholarship", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hi I need help. I'm under academic stress", "speaker": "usr"}, {"text": "What are you stressed about?", "speaker": "sys", "strategy": "Question"}, {"text": "I am failing one of my classic.", "speaker": "usr"}, {"text": "I'm worried about my scholarship", "speaker": "usr"}, {"text": "Oh, Covid is really having a negative affect on a lot of students, right now. Has school from home had anegative affect on you?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, I feel like I can't focus because I'm back home with my family and I just feel like there are so many distractions.", "speaker": "usr"}, {"text": "It's interesting that you find being home more distracting than being away in a dorm.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yeah thats really the reason I wanted to go away from college. I dont really have my own space when I'm here.", "speaker": "usr"}, {"text": "People just come in and out of my room as they please in spite of how busy I am.", "speaker": "usr"}, {"text": "Yeah sometimes families can struggle with the idea of boundaries.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I also went away to school for similar reasons, but I actually found college life way more distracting tbh.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Have you told your family about the issues your having?", "speaker": "sys", "strategy": "Question"}, {"text": "I honestly am worried that they will be disappointed. Maybe that's crazy. I just remember how proud they were when I got this scholarship. I don't want them to blame me.", "speaker": "usr"}, {"text": "OK, that makes sense.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Have you spoken tried speaking to your teachers", "speaker": "sys", "strategy": "Question"}, {"text": "Yeeah thats why im not officially failed. My teacher gave me an extention on my final.", "speaker": "usr"}, {"text": "So, I'm working on it, but i just can't focus.", "speaker": "usr"}, {"text": "Okay, then I think you need to find a place you can claim for yourself.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Either you can tell set up a study schedule with your parents and request to not be contacted during that time frame, then if they don't seem to have the ability to abide by that, you could try the outdoor seating of a starbucks or even an ikea or library.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I actually was thinking of going somewhere else to study. but i actually like the idea of a schedule better. I will try that first. Thank you.", "speaker": "usr"}], "seeker_question1": "I think it will be a great chat for people really going through things", "seeker_question2": "its great", "supporter_question1": "I liked chatting so casually and having simple guidelines to help me through the conversation", "supporter_question2": "maybe you can improve how the pop up examples show up when you hover of things"}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "Iam facing a lot of academic pressure to coplete the degree on time..", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi..how are you doing today", "speaker": "sys", "strategy": "Question"}, {"text": "Hi..Iam doing good..how are you", "speaker": "usr"}, {"text": "Iam good..thank you..Iam here to help you about the emotional support you need.Tell me what you want to talk about?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Iam in final year of university and iam unable to complete the studies", "speaker": "usr"}, {"text": "Oh I can relate to that,what is been stopping you from completing your work.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Iam a mother of 2 year old son and he is giving me a hard time to finish my work..", "speaker": "usr"}, {"text": "Oh..Is it possible that your husband helps you in taking care of your toddler..", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "My husband is having full time job and he has to travel an hour to get to work..", "speaker": "usr"}, {"text": "Oh I can understand that..is there any chance that you can ak your parents to help?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "My parents live in another country and they cannot come here to my place because they dont have a valid visa..", "speaker": "usr"}, {"text": "Oh.without a visa i dont think they can enter in to the country..I can see the pain you are going through..", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Is there any other option for me to consider?", "speaker": "usr"}, {"text": "I think if you can go for hiring a personal nanny..if you can afford it..What do you say?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am little low on budget and cannot afford a nanny for my kid..or i cannot afford day care centers..", "speaker": "usr"}, {"text": "Oh that is a problem..ok you can try for applying child care assistance provided by the government to help you take care of your expenses..can you do it?", "speaker": "sys", "strategy": "Question"}, {"text": "I think i can search for it and work on it..This is a good idea..", "speaker": "usr"}, {"text": "yeah you can call to local government agencies or any social welfare organizations to help you on this..and I think you will find a solution to your problem..", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "sure..thank you for your help..I really appreciate it..", "speaker": "usr"}, {"text": "happy to help..I hope you will be feeling better soon..bye..", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "bye,,Stay safe and healthy in this pandemic..", "speaker": "usr"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "no", "supporter_question2": "no"}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I recently left my job because of a toxic environment but now I'm having trouble finding another and I'm running out of money.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello!", "speaker": "sys", "strategy": "Others"}, {"text": "Hello. Thanks for helping me today.", "speaker": "usr"}, {"text": "No problem! How can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm feeling anxious about finding work and and impatient with the application process at many places I\"ve applied.", "speaker": "usr"}, {"text": "So from what I am understanding, you have been applying for jobs and you are having anxiety about finding one and waiting through the application process.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes thats right. I keep trying and feel like I\"m not getting anywhere.", "speaker": "usr"}, {"text": "Just from the few messages we have shared I can tell how anxious this is making you.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes. I think that I might have to try to find a different type of work than I\"m used to and I'm not sure I'll be good at trying something new.", "speaker": "usr"}, {"text": "I just recently went through a layoff at my company, and I had the same situation trying to find another job. It is very stressful.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I wish that I could get more of a reason than just a denial of my application. I'm not sure what I'm doing wrong and most companies won't give any feedback.", "speaker": "usr"}, {"text": "What have you done to reach out for feedback from the companies? Often it helps to send e-mails or make phone calls to have them give you some feedback.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I haven't tried reaching out. Most of the places I\"ve been applying are huge corporations with no one to call at HR. Maybe I should try to apply somewhere locally and see if I have better luck. At least then I could talk to a person.", "speaker": "usr"}, {"text": "I think that would be a great start!", "speaker": "sys", "strategy": "Others"}, {"text": "It also might help to get business cards from the people you interview with in order to be able to reach out to them in the future.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thats a great idea. I've been considering going back to school to see if I can maybe get a higher degree.", "speaker": "usr"}, {"text": "Ive got a Bachelors degree now and it seems like everything takes a Masters degree these days.", "speaker": "usr"}, {"text": "What type of work are you interested in?", "speaker": "sys", "strategy": "Question"}, {"text": "What I'm most interested in is importing and exporting of exotic fruit but the recent restrictions on travel have really hurt the business.", "speaker": "usr"}, {"text": "I've been thinking maybe I'll go back to school for something more practical like plumbing", "speaker": "usr"}, {"text": "I think that would be a great idea! It has been shown that people with higher level degrees make more money and have more opportunity than those without,", "speaker": "sys", "strategy": "Information"}, {"text": "Ugh getting accepted for a masters program sounds stressful. I'm thinking I can't go wrong by becoming a plumber or an electrician. Everyone always needs that, even with the pandemic.", "speaker": "usr"}, {"text": "I think learning a trade would also be a great idea! I would definitely reach out to see where you can start that process.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I wish there was a way you could try different jobs for a few days to see if you like it before starting the process of going to school", "speaker": "usr"}, {"text": "From our conversation so far, I can tell you are extremely anxious about this whole situation.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I know how stressful it can be, but I know you can get through it!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "Seeker gave great information on their problem and were very specific", "supporter_question2": "Great website, great task"}

{"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "ongoing depression", "situation": "Ilost my home when my partner died. He had changed the will and I didn't know.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "3", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "I need understanding at this time.", "speaker": "usr"}, {"text": "Please respond and help me see what I did wrong.", "speaker": "usr"}, {"text": "Hi, sorry I just saw this", "speaker": "sys", "strategy": "Others"}, {"text": "How are you and how may I assist you?", "speaker": "sys", "strategy": "Question"}, {"text": "Thanks for answering me.", "speaker": "usr"}, {"text": "I need support for my depression.", "speaker": "usr"}, {"text": "I am so sorry to hear it. I am happy assist.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What can you tellme to help me adjust.", "speaker": "usr"}, {"text": "Although I am not a specialist, I might be able to cheer you up a little", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That would be wnderful. Thank you.", "speaker": "usr"}, {"text": "Are you there?", "speaker": "usr"}, {"text": "What is your most concern at this point? I understand you are having a depression, that must be a great suffering.", "speaker": "sys", "strategy": "Question"}, {"text": "It is. I want t feel like a good person again.", "speaker": "usr"}, {"text": "You can become whoever you want to be", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am not sure of that. I feel like a failure.", "speaker": "usr"}, {"text": "Are you getting enough sleep lately?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes. Maybe too much.", "speaker": "usr"}, {"text": "There is no failure. People were born in certain way. Each person was programmed differently. It is your uniqueness , not failure.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "maybe your body needs to rejuvenate", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "maybe your body needs to rejuvenate", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That makes sense. If I could look at it that way I might make it through this.", "speaker": "usr"}, {"text": "useless person. I want to feel hopeful again.I feel like a", "speaker": "usr"}, {"text": "Wrong typing there", "speaker": "usr"}, {"text": "Somebody told me that confidence is the most important. I hope you will feel a great confidence in you and feel great soon.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thank you for caring about me. I needed that very much.", "speaker": "usr"}, {"text": "Great, I am so glad I was able to chat with you today", "speaker": "sys", "strategy": "Others"}, {"text": "Is there anything I can do for you today?", "speaker": "sys", "strategy": "Question"}, {"text": "So am I. Have a great day.", "speaker": "usr"}, {"text": "Help is so great between people.", "speaker": "usr"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I cannot decide if I should take a new job or not", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, how are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am having a lot of anxiety and overeating because I cannot decide if I should switch jobs", "speaker": "usr"}, {"text": "I see ... so you're having a career dilemma and this is affecting your overall physical health?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes because I am overeating a lot of sugar and junk food. And I can't sleep", "speaker": "usr"}, {"text": "Please try not to worry, this is a very common thing to happen to people. I will try to help you all that I can.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Right, I can't decide what I should do, should I leave my job or not.", "speaker": "usr"}, {"text": "Do you feel as though another job might be more intellectually fulfilling for you?", "speaker": "sys", "strategy": "Question"}, {"text": "That's a really good question. I think it would, but I'm worried I wont be any good at it.", "speaker": "usr"}, {"text": "I understand how difficult it can be to take what might be a life changing move. I have been in that position myself. I can't tell you what to do but I can say that it worked out very well for me.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I don't like feeling lots of anxiety, so I feel like I want to keep doing what I'm doing. But then I don't want to miss out on this new opportunity.", "speaker": "usr"}, {"text": "Have you contemplated seeing your doctor? They might be able to help with your anxiety.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I haven't thought about seeing a doctor. It could help. But I also feel like nothing can help me.", "speaker": "usr"}, {"text": "I know things can feel hopeless when you're in a bad mental place but please don't lose hope. Things will definitely improve but I think you should take steps to help yourself too", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, that is it, it feels hopeless. I've always had so much anxiety over my life, I'm so sick of it. I wish I could just feel calm for a little bit.", "speaker": "usr"}, {"text": "I know that a very large percent of the population suffers from anxiety at some point or another. There are therapies that can help.", "speaker": "sys", "strategy": "Information"}, {"text": "Maybe I should seek treatment, I haven't thought about doing that.", "speaker": "usr"}, {"text": "There are lots of different routes you can go down when it comes to treatment. Some people prefer therapy whilst others take medication, or a combination of the two.You have to find what works for you.", "speaker": "sys", "strategy": "Information"}, {"text": "That does sound like a good idea. Since we are in COVID, I don't see or talk to anyone that I used it. So I feel pretty lonely, just going in circles in my head.", "speaker": "usr"}, {"text": "Do you feel as though Covid is making your situation worse than it would otherwise be?", "speaker": "sys", "strategy": "Question"}, {"text": "Definitely. I can't see people that I used to or my parents. It really sucks. This year has been so stressful.", "speaker": "usr"}, {"text": "I have been having a really difficult year too. Roll on 2021!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I think it's hard for everyone. I can't wait for it to be over. I think we have another year till it's really over. I'm I'm so tired already.", "speaker": "usr"}, {"text": "Me too! Let's hope January brings better things for all of us.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I need to see friends and do activities. It's more healthy for everyone that way.", "speaker": "usr"}, {"text": "Yes. Once your anxiety subsides a little do you think that the job situation might solve itself?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm not sure. But I like your idea about getting help. I will look into that tomorrow. Thank you for that idea.", "speaker": "usr"}, {"text": "Your are most welcome. Is there anything else that I can help you with?", "speaker": "sys", "strategy": "Others"}, {"text": "No Thank you Bye Bye", "speaker": "usr"}, {"text": "Goodbye and good luck!", "speaker": "sys", "strategy": "Others"}, {"text": "(I can't leave from this end .. you need to :))", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I liked getting some support on a real issue for me", "seeker_question2": "I liked getting help. I wasn't sure if it was a real person or a bot, but I think it was real person", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "problems with friends", "situation": "My roommate says she wants me to move out.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi", "speaker": "sys", "strategy": "Others"}, {"text": "Hi, I am in a bad mood and am hoping you can help :)", "speaker": "usr"}, {"text": "What's wrong?", "speaker": "sys", "strategy": "Question"}, {"text": "My roommate has told me she wants me to move out but I have no where to go. I feel helpless.", "speaker": "usr"}, {"text": "Is there a reason she wants to leave?", "speaker": "sys", "strategy": "Question"}, {"text": "She says I'm too critical and I complain too much. Meanwhile, she's the miserable one.", "speaker": "usr"}, {"text": "Maybe you could help her feel more comfortable around you, as that is what I would do :)", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "She's had both vaccines and watches CNN 20 hours a day...meanwhile I watch positive videos, do yoga, meditate and work all day. She's projecting.", "speaker": "usr"}, {"text": "I'm trying. I'm not saying anything negative even though that's just my NY personality. She doesn't have a sense of humor though.", "speaker": "usr"}, {"text": "It seems like you two don't share a lot of chemistry. But then again, you can't afford to let her leave", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I think she just wants to live alone here and wallow in her misery and embarrassing TV choices. lol But yes, you're right, I'm just trying to make her comfortable. And yes, we have nothing in common.", "speaker": "usr"}, {"text": "I may buy a car to live in. But I'm in AZ and it's about to be 110 degrees every day...", "speaker": "usr"}, {"text": "No i don't think thats a good idea, if you are still able to change her mind", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Maybe try to talk it out with her in a calm setting", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "She screamed at me one day about 2 weeks ago, but hasn't mentioned it since. But, I do know she still wants me to go...the problem is if I bring it up, she gets really angry. It's like I can't win.", "speaker": "usr"}, {"text": "I think she thinks when I try to talk about it, it means I want to leave and since there's nothing either of us can do about it, she hates me even more...because it implies I can't stand her. If that makes any sense.", "speaker": "usr"}, {"text": "She's extremely non-confrontational. (except for that one day where she just let it all out--hates my personality apparently)", "speaker": "usr"}, {"text": "Yeah, if she is non-confrontational that means that you will have to initiate it", "speaker": "sys", "strategy": "Others"}, {"text": "Because she won't and she will end up leaving", "speaker": "sys", "strategy": "Information"}, {"text": "But I don't want to make her mad again. Sometimes she just forgets things. lol Maybe she'll forget that she wants me to leave.", "speaker": "usr"}, {"text": "The funny thing is, she just bought a trailer....and I offered to live in it. She didn't go for that idea.", "speaker": "usr"}, {"text": "yeah but you can't really take such a gamble tbh. And why did she buy it, is it because she wanted you to live in it?", "speaker": "sys", "strategy": "Question"}, {"text": "She bought it as a horse trailer. So she can both live in it when she goes on the rode and carry her horses too. But she hasn't even used it since she bought it months ago. Do you know how long we're supposed to chat for btw?", "speaker": "usr"}, {"text": "road*, not rode. lol sorry", "speaker": "usr"}, {"text": "Ah, 15 minutes...I see it says on the left.", "speaker": "usr"}, {"text": "We were supposed to chat for at least 10 messages each i think", "speaker": "sys", "strategy": "Others"}, {"text": "Oh good, I think we've done that? I tried this study before but don't know if I got paid...don't think so.", "speaker": "usr"}, {"text": "It takes a while i think like a week, but i am not sure", "speaker": "sys", "strategy": "Information"}, {"text": "Okay, cool. Well, thanks for the advice. This is my reality right now actually.", "speaker": "usr"}, {"text": "Yeah, if she wanted to leave she would've done so long ago in my opinion", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "bye", "speaker": "sys", "strategy": "Others"}, {"text": "bye :)", "speaker": "usr"}], "seeker_question1": "I do like chatting with strangers. I would love to do this all day.", "seeker_question2": "I wish the people were more personable but there's nothing you can do about that.", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "job crisis", "situation": "My account went into the negative this morning.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello", "speaker": "usr"}, {"text": "I am very unhappy", "speaker": "usr"}, {"text": "Im sorry to hear that, would you like to go into whats causing you to feel this way?", "speaker": "sys", "strategy": "Question"}, {"text": "My bank account went into the negative this morning. I also keep having abandonment issuess with my boyfriend and I was supposed to leave Friday for Dallas, but with my bank account in the negative, I am scared", "speaker": "usr"}, {"text": "Was this unexpected? As in, was there unwarranted withdrawals to your bank account?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes it was", "speaker": "usr"}, {"text": "Have you contacted your bank yet to see whats going on?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Not yet I am going to soon", "speaker": "usr"}, {"text": "I would get on top of that as soon as possible. They are usually very accommodating with things like that. Ive had false charges that returned quickly. Hopefully that can get you to dallas soon", "speaker": "sys", "strategy": "Information"}, {"text": "Whats going on with your boyfriend though?", "speaker": "sys", "strategy": "Question"}, {"text": "He is struggling financially and wants to leave his apartment and I am supposed to be there Friday but things are a mess.", "speaker": "usr"}, {"text": "Im sorry i was confused before, so you are feeling as if you are abandoning him?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "More like he'll leave me", "speaker": "usr"}, {"text": "He will leave you if you do not come and help? That does not seem very healthy. Cant he see you are doing everything you can to try to get to him now?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "No, he did not say that I just alway sfeel like someone is going to leave me because of past relationships and trauma", "speaker": "usr"}, {"text": "Oh i hear you, i am sorry that you have been affected like that. Have you conveyed those feelings to him?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Or have you spoken to a professional? I have had a very abusive relationship in the past. I couldnt get close to others until i spoke to my therapist. It was a long journey but i feel i am myself now though.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes, I have he feels similarly. I may be talking to a professional on Wednesay because of group therapy.", "speaker": "usr"}, {"text": "Thats great, that one small step can really make a big difference. Everyones path is different but i hope it really helps you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am sorry about the abusive relationship", "speaker": "usr"}, {"text": "Therapists ccan be a big help I am glad that I found one", "speaker": "usr"}, {"text": "I thank you for that, but we are here for you now, heh. They can be, it really helps to lay all the pieces on the table and try to put everything back where it goes. Sometimes you just have to break it all down to build it back up.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, that's true. You can break from something so bad and painful, but it takes a lot to get ack to being yourself again. Although, it's very important to do so.", "speaker": "usr"}, {"text": "Yea, you do come out stronger in the end though. Its a good fight to get into. You seem to be talking the steps you need to, which is very good, not many people can or are willing too.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That's very true and they can be stubborn, it's important nto to be.", "speaker": "usr"}, {"text": "Well, i think its most people are afraid of what they have become but are more afraid of the hard work needed to get through. Its not easy.", "speaker": "sys", "strategy": "Others"}, {"text": "No it isn't. I remember doing homework packets the last time I went to therapy and it's not easy. Revisiting trauma isn't easy", "speaker": "usr"}, {"text": "No its like living the nightmare all over again, except this time you know what happens. The one light at the end of the tunnel, at least for me, is knowing that alive right now to even think about it. It kinda helps in a weird way.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That's true. There's a light in the darkness knowing you survived.", "speaker": "usr"}, {"text": "Yup, gotta take the small wins, let them build up. I hope us talking has been a small win.", "speaker": "sys", "strategy": "Others"}, {"text": "It has been, it's been helpful thank you!", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "No it went great", "supporter_question2": "it was great"}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "conflict with parents", "situation": "I love my parents but they want me to pursue business major while I am doing a psychology major to be Physician Assistant one day. They feel I am letting them down but in reality I want to be in the medicine field. I do not know what to do", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "hi, how are you doing? Would you like to discuss anything today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am good. How are you?", "speaker": "usr"}, {"text": "Good also, what would you like to discuss?", "speaker": "sys", "strategy": "Question"}, {"text": "I am having a little bit of conflict with my parents. I want to pursue psychology major while they want me to do business so I can help my brother's business in the future", "speaker": "usr"}, {"text": "They feel I am letting them down", "speaker": "usr"}, {"text": "It sound like you are feeling very overwhelmed and unsupported by your parents.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes", "speaker": "usr"}, {"text": "I have no idea how to explain to them", "speaker": "usr"}, {"text": "but at the same time I do not want to let them down", "speaker": "usr"}, {"text": "I have felt this way too, perhaps sit down with them and your brother and talk the situation out.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "My brother is out of the country right now", "speaker": "usr"}, {"text": "and my parents are not willing to listen to me at the moment", "speaker": "usr"}, {"text": "Perhaps you can write a letter to your parents.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "my parents are her", "speaker": "usr"}, {"text": "With me", "speaker": "usr"}, {"text": "my brother is out of country", "speaker": "usr"}, {"text": "Does your brother want your help?", "speaker": "sys", "strategy": "Question"}, {"text": "not right now, but he wants me to in the future", "speaker": "usr"}, {"text": "Then perhaps tell him you do not want to help him, that you have the right to pursue your own dreams.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes I was thinking myself to have a full on conversation with him and explained him that just like he has the right I have the right as well", "speaker": "usr"}, {"text": "I am pretty sure if he understand then my parents will too", "speaker": "usr"}, {"text": "Sounds like that is a great plan.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you so much for listening to me and explaining me!", "speaker": "usr"}, {"text": "I really appreciate your helo", "speaker": "usr"}, {"text": "help*", "speaker": "usr"}, {"text": "your welcome.", "speaker": "sys", "strategy": "Others"}, {"text": "I hope you have a good day", "speaker": "usr"}, {"text": "same to you.", "speaker": "sys", "strategy": "Others"}, {"text": "bye", "speaker": "sys", "strategy": "Others"}, {"text": "Bye", "speaker": "usr"}, {"text": "bye", "speaker": "usr"}], "seeker_question1": "I love how he related my problem to his own experience", "seeker_question2": "Everything is good", "supporter_question1": "fun task", "supporter_question2": "no"}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "I wish I had a girlfriend. I haven't seen any friends outside of my household since last October!", "survey_score": {"seeker": {"initial_emotion_intensity": "3"}, "supporter": {}}, "dialog": [{"text": "Hello. How are you? What would you like to talk about?", "speaker": "sys", "strategy": "Question"}, {"text": "Got any advice for a lonely single fellow in his mid thirties? I miss my friends, and virtual meetings on Zoom don't feel the same as meeting in person!", "speaker": "usr"}, {"text": "The pandemic has been hard on many people, those in relationships and those looking for new ones! Have you tried to develop a new hobby or interest that you can do with others once the pandemic is over?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Well, I've been writing enough poetry to publish a book, so I'll certainly do that. I know the pandemic has been rough for everyone. Hopefully my doctor will say I qualify for the vaccine soon.", "speaker": "usr"}, {"text": "Getting my stimulus check in the next week or so would certainly make me a bit happier, too.", "speaker": "usr"}, {"text": "That's great! Poetry is something you can share in person or over video link. What about physical activities? I think that yoga might be something that you can do by yourself and with others. There are a bunch of videos on sites like YouTube.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "A stimulus check! Yes, we can all use money during these trying times.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Oh, I took advantage of virtual yoga and zumba early on during the pandemic. Friends had virtual classes. Eventually they were able to go back to work. Being disabled is a poverty trap for a lot of people, not just me. I really want to find a girlfriend once I get vaccinated.", "speaker": "usr"}, {"text": "I have tried yoga myself, but it wasn't really my thing. I prefer walking and riding a bike.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Do you have to wait until you get vaccinated to start working on getting a girlfriend?", "speaker": "sys", "strategy": "Question"}, {"text": "Well, certain things don't work for every person.", "speaker": "usr"}, {"text": "True. I like trying new things, but I am happy to give them up if they just don't fit my style.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Is there a way you could start looking for a girlfriend online now, before the pandemic is over?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Maybe there is a way to make a connection using your poetry.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Technically, no, I don't HAVE to wait to get vaccinated, but then again, maybe I don't want a girlfriend. The only one I had ten years ago in college wanted to marry me and have a child and I wasn't ready for commitment. I fear marriage, actually.", "speaker": "usr"}, {"text": "Marriage is a big step, and any prudent person would think carefully before making the commitment.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That's a good point, I'm sure if my poetry is entertaining or full of truth about my experiences in a wheelchair, perhaps a woman will find that attractive", "speaker": "usr"}, {"text": "Are you concerned that things will move too quickly to that level of commitment (marriage)? You could make it clear from the outset that you want to take it slow.", "speaker": "sys", "strategy": "Question"}, {"text": "Or I could just get an adult entertainer to be my companion for a day. I've done that before with women in that industry. It costs a bit, but it's worth it for companionship", "speaker": "usr"}, {"text": "No, I just hate the idea of waking up to one woman for 20 or 30 years", "speaker": "usr"}, {"text": "But it's better than being alone", "speaker": "usr"}, {"text": "Robin Williams talked about that situation.", "speaker": "sys", "strategy": "Information"}, {"text": "He said that he didn't fear being alone as much as being with people that he didn't like.", "speaker": "sys", "strategy": "Information"}, {"text": "Did he really? Well, it's sad how he ended up, I'm too scared to commit suicide like he did! I enjoy living life, even when I have months at a time without human connection", "speaker": "usr"}, {"text": "Adult entertainers provide one kind of companionship, but it is not complete. It feels like a stopgap to me. Is it fulfilling enough for you?", "speaker": "sys", "strategy": "Question"}, {"text": "You're right, I just lack self confidence in my poetry....hopefully I'll figure out a way to spit it out on a blog or something", "speaker": "usr"}, {"text": "You could trade poems with other budding poets. \"I'll show you mine if you show me yours.\"", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Do you find yourself to be more an introvert or an extrovert?", "speaker": "sys", "strategy": "Question"}, {"text": "Oh it's been very fulfilling for me when I've had the opportunity to use it. Most of them are genuine women. Only a handful have tried to take advantage of me.", "speaker": "usr"}, {"text": "I'm definitely an extrovert", "speaker": "usr"}, {"text": "That was a clever pun by the way", "speaker": "usr"}, {"text": "It's ironic and strange how many people struggle with that stupid voice in their head that tells them they're not good enough to accomplish anything.", "speaker": "usr"}, {"text": "Thanks. Ok. The pandemic is particularly hard on extroverts. People look down on sex workers, but I think that the world is a big complex place and people are trying to make their way in it. If everyone is consenting, I see no problem.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you tried psilocybin? Some people swear that it changes the inner monologue for the better. I am not a physician, but for long-term adjustment, it might be beneficial.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Well of course it's consentual. I would never NOT ask for permission to do things with a sex worker, or any person.", "speaker": "usr"}, {"text": "I'll have to Google that, I've never heard of that, but thanks for the advice!", "speaker": "usr"}, {"text": "Sure! I'm glad we had a chance to chat. Best of luck with making friends/girlfriends after the pandemic!", "speaker": "sys", "strategy": "Others"}, {"text": "BTW, is there a quit button on your end?", "speaker": "sys", "strategy": "Others"}, {"text": "Yes there is, and I am pressing it right now. Thanks so much, I'll be fine. Have a good night!", "speaker": "usr"}, {"text": "Good night!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I am always in the mood of depression. I thought every thing going to be happen to me in wrong way", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "hi", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am always in the mood of depression", "speaker": "usr"}, {"text": "why what is your problem?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "If I want to do something , I think it's negative part only", "speaker": "usr"}, {"text": "just change your mind", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thanks for the hint. I tried it many-times. But I can't.", "speaker": "usr"}, {"text": "try it keep them", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you have any other idea to get out from this negative point of view mind?", "speaker": "usr"}, {"text": "just go out with girls and do partying you will feel relax for sure. when being relaxed you wont feel negative", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "For example If I want to answer for question front of other people , I am not able to answer even I know the answer.", "speaker": "usr"}, {"text": "I can go out for party. But I don't have girl friends", "speaker": "usr"}, {"text": "just try to coming out don't shiver and dont feel useless", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am not useless because I am an example of Useless.", "speaker": "usr"}, {"text": "this is what your problem based on", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am not able to understand your words", "speaker": "usr"}, {"text": "why are you thinking yourself like that?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Even I am not able to understand my mother tongue.", "speaker": "usr"}, {"text": "Do you have solutions for me?", "speaker": "usr"}, {"text": "you are the bet solution", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thank you. I try to change myself from now. No one can play my role better than me. Thank you for your cooperation.", "speaker": "usr"}, {"text": "Thank you . so happy", "speaker": "sys", "strategy": "Reflection of feelings"}], "seeker_question1": "I got solution", "seeker_question2": "nothing", "supporter_question1": "No", "supporter_question2": "No"}

{"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "job crisis", "situation": "We had a staff appreciation day, but we all got drunk by the end of the day. So now I am worried my boss will judge me or fire me.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "sys", "strategy": "Others"}, {"text": "hi", "speaker": "usr"}, {"text": "can you talk about your feelings at this time", "speaker": "sys", "strategy": "Question"}, {"text": "Currently I am worried to show up to work. We had a staff appreciation Thursday and we all got super drunk in front of our boss, and I am honestly scared he will judge me or fire me.", "speaker": "usr"}, {"text": "that's really hard, have you spoken to any of your coworkers", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, we are all laughing at the matter, but you can tell our boss is looking at us different. We all showed up to work Friday hungover, and he just made lots of comments and jokes to play the part, but you can tell he is looking at me and everyone different. I do not know how to redeem myself.", "speaker": "usr"}, {"text": "I would recommend speaking with him privately about the issue one on one", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That sounds a lot easier said than done. I was the one who was the most drunk. But I do now know if he knows how drunk we all got since he left after one of us got hit in the face with a golf club and had to take her to the ER. So what if I say too much and apologize for what he does not know.", "speaker": "usr"}, {"text": "have you tried reaching out a company hotline or maybe an hr department in your company to speak about this issue anonymously this could help with the tension between you and your boss", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "He is the doctor of the office and the 2 office managers were pretty drunk too. It was a hot mess if I have to be honest and being an office full of girls I feel like we went too far. I for one feel embarrassed, and feel like just not saying anything and it will fade away. But I know the next few weeks will be a little hard, for all of us. This one is for the books, and something I have never encountered in my 10 years of working.", "speaker": "usr"}, {"text": "I see how you feel do you think letting it fade is the best option in the long run?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I think so. Somethings are sometimes better left unsaid. I just feel like avoiding it, but I do not know if anyone else would do the same. What would you do?", "speaker": "usr"}, {"text": "I would apologize for my behavior to the manager if it was me. Just to seem professional and get in my bosses good grace.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "You have guts. I think I will work on that and build the guts to talk to my boss if I ever have to. Thank you for that.", "speaker": "usr"}, {"text": "You are doing your best and I think you will make the right decision that works for you", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "You are right. In the end I will do the right thing, even if it takes me some time to get there.", "speaker": "usr"}, {"text": "Is anything else bother you?", "speaker": "sys", "strategy": "Question"}, {"text": "Just that. I think you helped me with the only issue I currently have.", "speaker": "usr"}, {"text": "I am happy to help!", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you!", "speaker": "usr"}, {"text": "you're welcome", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}], "seeker_question1": "I like how there was enough time to vent what was on my mind.", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "My partner recently died due to cancer. Shortly after that my 34 year old daughter was diagnosed with cancer of the brain stem. Both of my sons and their families live overseas in Japan and South Korea. I get sad just with a feeling of being overwhelmed and missing my family.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {}}, "dialog": [{"text": "Hi, how are you doing?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm good, thank you. I hope you are as well.", "speaker": "usr"}, {"text": "How can I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "How can I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I was just seeking support regarding a feeling of loneliness and sadness. My two sons and their families both live overseas. My daughter lives nearby and has cancer. I feel overwhelmed and just sad.", "speaker": "usr"}, {"text": "Feeling sad is natural, you are going through a lot. I\u2019m glad you reached out so we can work together.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Feeling sad is natural, you are going through a lot. I\u2019m glad you reached out so we can work together.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes. That's the good part. I know feeling sad is natural...so I try and not let it get the best of me. I just try and stay busy doing things I enjoy, reading and journaling. I am also thinking of planning a trip to visit my sons next year if COVID is no longer an issue", "speaker": "usr"}, {"text": "I can tell that you understand what you are going through. Keeping busy and planning for the future better times are great ways to help overcome some of your sadness.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes. I agree. I keep trying to get my daughter to fly overseas with me, but she hates to fly. I totally understand that. I don't really like it either. Her tumor seems to be shrinking, which is a very good thing.", "speaker": "usr"}, {"text": "It\u2019s really tough but I know you can do it. You are really focused on the right things.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It\u2019s really tough but I know you can do it. You are really focused on the right things.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes. I have always been a positive minded person.", "speaker": "usr"}, {"text": "For sure you are, I can tell how upbeat and positive you are from our conversation.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am a work in progress.", "speaker": "usr"}, {"text": "We are all working towards making ourselves better and I know that you will be successful.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "We are all working towards making ourselves better and I know that you will be successful.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I appreciate your listening to me", "speaker": "usr"}, {"text": "We all need help from time to time. I feel privileged to be able to listen to what you are going through and know you will be successful.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "We all need help from time to time. I feel privileged to be able to listen to what you are going through and know you will be successful.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "We all need help from time to time. I feel privileged to be able to listen to what you are going through and know you will be successful.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Thank you.", "speaker": "usr"}, {"text": "You are a strong person and I hope that I have been helpful in listening and providing support. There are many people going through similar situations and you are stronger than all of them.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "You are a strong person and I hope that I have been helpful in listening and providing support. There are many people going through similar situations and you are stronger than all of them.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Well, I don't know about that....but thank you.", "speaker": "usr"}, {"text": "Trust me, I speak with a lot of people going through tough times. You are wonderful and I hope you have a good evening.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Trust me, I speak with a lot of people going through tough times. You are wonderful and I hope you have a good evening.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thank you for your time. I hope you do as well. Bye.", "speaker": "usr"}, {"text": "Bye", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "I kept getting three messages with each response.", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "job crisis", "situation": "Due to this pandemic, I fear for the safety of my job.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hello, how are we doing today?", "speaker": "usr"}, {"text": "Good, how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "Not so good unfortunately.", "speaker": "usr"}, {"text": "You can tell me what's bothering you", "speaker": "sys", "strategy": "Others"}, {"text": "Due to this pandemic, I fear for the safety of my job.", "speaker": "usr"}, {"text": "Totally understand your worries", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Anxiety is at all time highs due to this.", "speaker": "usr"}, {"text": "Is there a reason for your fear?", "speaker": "sys", "strategy": "Question"}, {"text": "My firm has already cut 10%. I feel like I might be going next.", "speaker": "usr"}, {"text": "it's important right now to take one step at a time, you should always prepare and find a backup plan in case it happens, but at the same time not worry too much because it won't help", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I can't stop worrying. If I lose my job, I don't know where to go, what to do.", "speaker": "usr"}, {"text": "You should look around and see if anyone hiring", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I would say go for part time jobs too in case there is nothing available in your industry", "speaker": "sys", "strategy": "Others"}, {"text": "With lock downs in my area, small businesses will go under. Which means fewer jobs. I'm really scared.", "speaker": "usr"}, {"text": "You can try gig worker, being on Mturk can bring some decent money if you're diligent", "speaker": "sys", "strategy": "Information"}, {"text": "Anyone tips for Mturk? I'm new to this.", "speaker": "usr"}, {"text": "I only work after office hours now so I aim for good paying gigs. Back when I had more time, I just did any gigs available", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Any suggestions for gig work?", "speaker": "usr"}, {"text": "Do any work you can get, it's all about speed and willingness", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thanks for the positive vibes, but my future looks dim unfortunately.", "speaker": "usr"}, {"text": "I understand, it's hard to be positive right now", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "However, I believe things will get better eventually as long as you hang in ther", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "shame", "problem_type": "job crisis", "situation": "Recently left a job due to COVID-19 virus concerns. Everyone there was amazing but I was concerned about virus risk.", "survey_score": {"seeker": {"initial_emotion_intensity": "2", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Good evening.", "speaker": "sys", "strategy": "Others"}, {"text": "Good evening, thank you for picking this up", "speaker": "usr"}, {"text": "No problem, how are you tonight?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm good, a little anxious and down because I recently left a job with great people", "speaker": "usr"}, {"text": "Just to make sure I understand, you recently left a job and you are feeling very anxious about it.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "That is correct", "speaker": "usr"}, {"text": "What caused you to leave the job?", "speaker": "sys", "strategy": "Question"}, {"text": "COVID-19 risk and exposure. I felt like the company wasn't doing enough to protect the employees.", "speaker": "usr"}, {"text": "I completely understand that reasoning. I was also very anxious when the pandemic first started due to working in a grocery store.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yeah, I was in retail also aha worked in a convenience store with lots of foot traffic", "speaker": "usr"}, {"text": "Did they offer you any type of leave due to COVID?", "speaker": "sys", "strategy": "Question"}, {"text": "No, I was relatively new after leaving the military and was looking for a job so no leave days available", "speaker": "usr"}, {"text": "I really liked the employees and everyone was kind though. It's just the risk of exposure that made me stressed", "speaker": "usr"}, {"text": "I understand, I can tell through typing with you that this has made you very anxious.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Did you get any contact information from the employees you worked with while you were there? Often it helps to keep in touch with previous co-workers, especially during a time like this.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, I do have the numbers of a few of them. I talked to them a little during the day but I mainly kept to myself as I planned my next few steps", "speaker": "usr"}, {"text": "I was just ashamed for having left after they have been so helpful", "speaker": "usr"}, {"text": "I pride myself in being loyal and supportive but it was just too much risk to myself and family", "speaker": "usr"}, {"text": "I understand that completely, but I know you can make it through this!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I appreciate it lol I didn't imagine myself getting help through a platform through this, but I appreciate the support.", "speaker": "usr"}, {"text": "Have you thought about looking for some work from home for the time being? There are a lot of companies who are offering remote work during this time.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "It was my pleasure!", "speaker": "sys", "strategy": "Others"}, {"text": "I know I'll get over it. It's just an unexpected change", "speaker": "usr"}, {"text": "I am. I'm looking at a few options and retooling. I planned on starting university again in Fall 2021 to retool", "speaker": "usr"}, {"text": "Yes it is!", "speaker": "sys", "strategy": "Others"}, {"text": "2020 has been nothing but craziness lol", "speaker": "usr"}, {"text": "School will definitely help.", "speaker": "sys", "strategy": "Others"}, {"text": "For sure, I look forward to the change. I'm just planning out my next few months and a routine to help pass time.", "speaker": "usr"}, {"text": "Routines are definitely helpful, I make sure to spend plenty of time doing other hobbies I enjoy to take my mind off of the pandemic.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yeah, I was pulling some old textbooks to review but I'm looking for some hobbies like art and reading", "speaker": "usr"}, {"text": "I found unexpected freetime so that's a blessing I guess aha", "speaker": "usr"}, {"text": "I find myself watching a lot of movies and tv shows I enjoy as well as playing video games.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Same, I started picking up alot of old hobbies and games after the pandemic started.", "speaker": "usr"}, {"text": "I used to want to be hyperproductive all the time but now I am enjoying the time I do have", "speaker": "usr"}, {"text": "I have done the same.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "The burn out is real. I appreciate the time you spent listening", "speaker": "usr"}, {"text": "I did not know what to expect but I do feel better talking to someone anonymous than someone I know right now aha", "speaker": "usr"}, {"text": "It was not a problem! If you ever need anything else, don't be afraid to reach out again!", "speaker": "sys", "strategy": "Others"}, {"text": "I appreciate it. Thank you and have a wonderful night :)", "speaker": "usr"}, {"text": "and happy holidays!", "speaker": "usr"}, {"text": "You as well!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "Seeker was clear on issues and very responsive.", "supporter_question2": "Great website, great task"}

{"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "A new supervisor is more controlling, doesn't trust me and is changing my work role and threatening my job. He's reducing my travel and opportunity to take additional hours and changing the direction of my current work projects. He's also from the Military and has an abrasive way of communicating with makes having conversations with him very difficult.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "How can I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi there. I'm seeking some support, maybe some advice in dealing with a situation at my work.", "speaker": "usr"}, {"text": "I've got a new supervisor who is so different from my last one.", "speaker": "usr"}, {"text": "Sure, I see you need some support at work because your new supervisor is so different than your previous one", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "What kinds of things are troubling to you?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes. They have a Military background and bark orders, and change the way I'm working without being open to conversation.", "speaker": "usr"}, {"text": "When I ask questions, they threaten my job. Telling me they \"Don't have to explain themselves!\" as they are my supervisor.", "speaker": "usr"}, {"text": "Wow, that sounds difficult with them being so militant. Have you been able to talk to any co-workers in a similar situation?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, there are two other people supervised by him. One of them is also Military and new him before hand, they seem to get along great.", "speaker": "usr"}, {"text": "But my other co-worker is like me. Doesn't know what to do, or who to turn to.", "speaker": "usr"}, {"text": "Sometimes the work environment is pretty hostile when we're just trying to continue projects that were started before he arrived.", "speaker": "usr"}, {"text": "That sounds hard that it is so hostile at work when you trying so hard.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yea. But when he threatens and calls my insubordinate, I worry he might be making a case to remove me.", "speaker": "usr"}, {"text": "I wonder if I should talk to the person above him, about it.", "speaker": "usr"}, {"text": "But I worry they might just think I'm complaining because its different", "speaker": "usr"}, {"text": "But it really is uncomfortable.", "speaker": "usr"}, {"text": "It sounds like you worry about having your job taken away from you. Talking to someone above your supervisor may be a good solution.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Its been 3 months since he started, I just wonder if its too soon.", "speaker": "usr"}, {"text": "I'd hate to be seen as a complainer.", "speaker": "usr"}, {"text": "And the person above him, is the person who hired him.", "speaker": "usr"}, {"text": "When I was in a similar situation I had to go to a higher supervisor and was helped a lot. It probably is never too soon, but could be too late if you wait.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thats true. I'm not happy at work, but I do love my job. I enjoyed it a lot before him arrived. But now I'm constantly thinking about finding a new job, or worrying about him pushing me out. Maybe thats what he wants, so he can bring in his own people?", "speaker": "usr"}, {"text": "I see you really like your job. Sometimes just taking a deep breath can help to calm stress.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thats good advice. I do need to do more outside of work to relieve the stress.", "speaker": "usr"}, {"text": "I'll try to do that. Do you think I can speak to him about his tone and maybe explain that communication is much more relaxed?", "speaker": "usr"}, {"text": "Do you think he'll be receptive to your communications if you speak directly to him?", "speaker": "sys", "strategy": "Others"}, {"text": "I think its worth a try, but I don't want him to think I'm being argumentative. Any suggestions on how to have that conversation?", "speaker": "usr"}, {"text": "I can see that you worry about your boss seeing you as argumentative, but could you try it from the perspective of making your boss feel like he is in control?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Making it his idea. That's a good tactic. I could try that.", "speaker": "usr"}, {"text": "And maybe giving him time to understand the workplace as it new to him too.", "speaker": "usr"}, {"text": "Is there anything else I can help you with today?", "speaker": "sys", "strategy": "Question"}, {"text": "I think you've given me some good advice.", "speaker": "usr"}, {"text": "Thank you.", "speaker": "usr"}, {"text": "I feel a little less anxious than I did.", "speaker": "usr"}, {"text": "You are welcome.", "speaker": "sys", "strategy": "Others"}, {"text": "I appreciate it!", "speaker": "usr"}, {"text": "I wish you well.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "You too. Good bye!", "speaker": "usr"}, {"text": "Bye", "speaker": "sys", "strategy": "Others"}, {"text": "Can you please press finish if you are feeling better.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "The conversation was a little slow.", "seeker_question2": "Needed to adjust the text size.", "supporter_question1": "no", "supporter_question2": "no"}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I'm feeling depressed and overwhelmed", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi. I'm feeling depressed and overwhelmed.", "speaker": "usr"}, {"text": "Please tell me more about it, when did it start?", "speaker": "sys", "strategy": "Question"}, {"text": "It all started earlier this year. I live with my parents because I'm unable to care for myself , due to a disability. Well my dad has dementia, and my mom, who was the primary caregiver, was diagnosed with cancer. She's been in and out of hospital so now its up to me to keep everything afloat.,", "speaker": "usr"}, {"text": "I'm having a really hard time with it.", "speaker": "usr"}, {"text": "Between work, school, keeping up the house, and caring for my dad, it's a lot to handle.", "speaker": "usr"}, {"text": "That's very exhausting doing that much, I really feel bad for you, you're a strong person to be able to handle so much by yourself", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thanks. But I'm really not that strong. It's really exhausting and overwhelming. My depression and anxiety are through the roof, and honestly, I'm not sure how long I can keep this up.", "speaker": "usr"}, {"text": "Someone else would have collapsed already. Do you go outside a lot?", "speaker": "sys", "strategy": "Question"}, {"text": "I actually am not able to go outside. Its been a few weeks.", "speaker": "usr"}, {"text": "Maybe that's why your depression got worse. We need the sun and fresh air to feel better", "speaker": "sys", "strategy": "Others"}, {"text": "i try to avoid going out at all. It's hard for me to get around. Even taking the bins out is a struggle. I can't even walk my dog. I just open the door and he goes out , does his business and comes back.", "speaker": "usr"}, {"text": "I understand it's hard for a person like you. However, as I said, from my own experience, staying indoor for a long period does more harm than good", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "You don't have to go far, even just out in your backyard to have some sunlight as the first step is good enough", "speaker": "sys", "strategy": "Others"}, {"text": "maybe i will try that. little by little", "speaker": "usr"}, {"text": "I'm really scared of the pandemic. I don't want to get sick.", "speaker": "usr"}, {"text": "Just take one step at a time, I believe you can do it as long as you put your mind in", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "If you don't get close to anyone and wear a mask, you should be fine", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, that is what they are saying in the news. It's just that folks out here are idiots and don't want to follow protocols. We are in a red zone where I live", "speaker": "usr"}, {"text": "it's pretty bad here too but as long as you avoid crowded place, you'll be fine", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Hopefully this is all over soon", "speaker": "usr"}, {"text": "we have 3 vaccines candidates now so there's hope", "speaker": "sys", "strategy": "Others"}, {"text": "This is true, but I hope they are researching and doing it right and not just trying to come up with a vaccine quick.", "speaker": "usr"}, {"text": "I don't think that's the case,, these companies know how much they'll have to pay if they rush and push out a defective product", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you so much for your advice and reassurance. I feel better about things now.", "speaker": "usr"}, {"text": "No problems, we all feel the same right now so I just try to cheer everyone up", "speaker": "sys", "strategy": "Self-disclosure"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I am failing in my learning because of COVID. It is very stressful.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hello there. What is on your mind today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am stressed because I must learn through classes on ZOOM instead of a regular class.", "speaker": "usr"}, {"text": "What is it about the Zoom classes that you find stressful?", "speaker": "sys", "strategy": "Question"}, {"text": "I am learned Excel, and the teacher is presenting her excel sheet, but Zoom is on my phone and it is hard to learn on a tiny screen.", "speaker": "usr"}, {"text": "learning*", "speaker": "usr"}, {"text": "I can relate to that totally. I have had a hard time learning Zoom too. Mostly I have trouble with the audio though. It can be frustrating", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It is frustrating, and last week, I had a panic attack shortly before class started. My ears were pounding and I could hear nothing the instructor was saying through my earbuds.", "speaker": "usr"}, {"text": "I know that is very difficult. When our anxieties take over it can be hard to think clearly.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Have you tried casting the zoom on to a larger screen?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes. It is also hard to concentrate when my nephews are at home. Most of the monitors and TVs are taken by other household members, but I think I will buy another monitor.", "speaker": "usr"}, {"text": "I think getting yourself a new monitor is a great idea!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I have a laptop, but I need it full screened for Excel and Zoom takes up too much space, so that is why I had it on my phone. But I think a second monitor is an excellent idea, thank you.", "speaker": "usr"}, {"text": "In the meantime, take some deep breaths when you feel yourself start to get anxious. It may be helpful to explain the situation to your teacher as well", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I agree!", "speaker": "usr"}, {"text": "It sounds like you are trying to solve the issue but get overwhelmed like we all do. I think you are doing a great job. All of this new stuff is difficult to learn", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you so much for your help.", "speaker": "usr"}, {"text": "I will tell my teacher as well.", "speaker": "usr"}, {"text": "You're welcome!", "speaker": "sys", "strategy": "Others"}, {"text": "Are there any other things on your mind?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, I think it's hard to concentrate when others are at home during covid.", "speaker": "usr"}, {"text": "Nephews are learning from home as well, but they get breaks and they try to get my attention when I am trying to study.", "speaker": "usr"}, {"text": "Have you tried explaining to them that you are trying to study?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, but they are rowdy.", "speaker": "usr"}, {"text": "I can see where that would be frustrating", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I think I will ask my sister if I can use the laundry room as a little office so that I can close the door.", "speaker": "usr"}, {"text": "Have you tried asking their parents to speak with them ?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is a great idea!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, I will try to resolve something with her. Thank you.", "speaker": "usr"}, {"text": "You're welcome!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "None", "seeker_question2": "None", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "I lost friend as she does not reach out to me anymore and wonder why.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "sys", "strategy": "Others"}, {"text": "hello", "speaker": "usr"}, {"text": "How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Good, thanks, you?", "speaker": "usr"}, {"text": "I am well thank you. What would you like to talk about today?", "speaker": "sys", "strategy": "Question"}, {"text": "Great. I would like to talk about my old friend", "speaker": "usr"}, {"text": "I understand you have been having some issues with your old friend. Is that correct>", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes that is correct", "speaker": "usr"}, {"text": "I don't talk to her lately anymore though", "speaker": "usr"}, {"text": "I am sad that she does not want to talk to me anymore", "speaker": "usr"}, {"text": "Why do you feel that she does not want to talk you?", "speaker": "sys", "strategy": "Question"}, {"text": "well I text her and I don't hear back", "speaker": "usr"}, {"text": "on facebook message as well", "speaker": "usr"}, {"text": "I can understand that it is difficult to feel ignored. Could it be that she is not receiving your messages?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Well that is possible", "speaker": "usr"}, {"text": "But she used to respond and picked up my phone call while she did not answer my text", "speaker": "usr"}, {"text": "It could be that she is not much of a texter. I personally don't answer calls but always reply to texts.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I agree. Oh sounds like you're the opposite of her", "speaker": "usr"}, {"text": "I could still call her", "speaker": "usr"}, {"text": "hopefully she answer", "speaker": "usr"}, {"text": "s", "speaker": "usr"}, {"text": "That sounds like a plan. That way you can speak to her, and you can even find out if she has some issues with texting.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "what if she does not answer my call?", "speaker": "usr"}, {"text": "Do you have mutual friends?", "speaker": "sys", "strategy": "Question"}, {"text": "yes that's true, hopefully she just picks it up", "speaker": "usr"}, {"text": "yes, I have not talked to her in ages", "speaker": "usr"}, {"text": "You can do it. Otherwise you may not find out what is going on.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks for your encouragement, I can try", "speaker": "usr"}, {"text": "I can text her on Messenger and probably she will respond", "speaker": "usr"}, {"text": "It was great to have you as a supporter", "speaker": "usr"}, {"text": "Definitely. If it doesn't go as planned then perhaps you can think about other friends you can talk to.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think you solved my problem,", "speaker": "usr"}, {"text": "great idea, always there is next", "speaker": "usr"}, {"text": "I am glad I had the opportunity to chat with you. I wish you all the best.", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks, you too! have a good day", "speaker": "usr"}, {"text": "You too.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "It was very interesting.", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "My friends talk behind my back and always try to get me in trouble but don't show it.", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "hi", "speaker": "usr"}, {"text": "Hi! Hope you are doing well today. How may I assist you?", "speaker": "sys", "strategy": "Question"}, {"text": "i am really depressed because of my friends", "speaker": "usr"}, {"text": "It seems you are badly hurt by your friend's action. Correct me if I am wrong.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yeah", "speaker": "usr"}, {"text": "So What's bother you a lot ? What happened which leads you to feel like this?", "speaker": "sys", "strategy": "Others"}, {"text": "i have heard my friends talk behind my back", "speaker": "usr"}, {"text": "they are really nice in front of me", "speaker": "usr"}, {"text": "That is really bad. It must be hard for you to trust on them.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "it is", "speaker": "usr"}, {"text": "i really don't know what to do", "speaker": "usr"}, {"text": "how can someone you count on do this to you?", "speaker": "usr"}, {"text": "How do you come to know that they are talking behind your back? you should talk to them and ask what is the cause that they can't directly talk to you. If something bothers you you should directly talk to that person. Sometime it gives a clear picture.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I accidently listened to there conversation", "speaker": "usr"}, {"text": "i asked them what was wrong by they pretend as if nothing has happened", "speaker": "usr"}, {"text": "I can imagine how stressed or shocking it would be for you. It is really hard to count on such friends now.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "should i leave them?", "speaker": "usr"}, {"text": "Once one of my friends lied to me. I wanted to breakup with her. Before that I decided to clear the things that why she did that. Motive behind her lying was not bad. I forgave her and we are still best friends. So you should clarify the things or give them one chance.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "i was also thinking the same", "speaker": "usr"}, {"text": "i know they are my true friends", "speaker": "usr"}, {"text": "leaving is really easy but having good friends are hard to find. Think about the time when you made wonderful memories.", "speaker": "sys", "strategy": "Others"}, {"text": "i just don't want them talking when i am not around. if something's wrong with me.", "speaker": "usr"}, {"text": "just spill it out", "speaker": "usr"}, {"text": "Talk to them. They might feel guilty or in future they won't do that. Sometime we indulge in a conversation which starts with fun and later take the drastic turn. It might happen in your case.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "i really liked this social robot", "seeker_question2": "-", "supporter_question1": "The other participant left.", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "disgust", "problem_type": "problems with friends", "situation": "My biological sister has major issues is trying to turn my family against because of an argument we had 4 years ago", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hi there, is there anything on your mind at the moment?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm irritated with family issues atm :(", "speaker": "usr"}, {"text": "I am sorry to hear that. So, I gather that you and your loved ones are really not getting along right now?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "You could say that haha I haven't even seen her in 4 years and she's trying to turn my family against me due to an argument we had that long ago", "speaker": "usr"}, {"text": "Okay which family member is that that you are talking about?", "speaker": "sys", "strategy": "Question"}, {"text": "insecure, narcissistic biological sister who a decade older than me", "speaker": "usr"}, {"text": "I see. Family arguments are unfortunately very common so try not to worry too much about it. Do you really need to keep this person in your life though? If you're not speaking, why not just forget about her?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Because I live in the same area as my parents and any get togethers we have I don't even want to go to so I don't have to see her and she has used that opportunity to turn anyone she can against me, I cut off contact back then too...", "speaker": "usr"}, {"text": "I am really sorry to hear this. I was in a similar situation with a family member a couple of years ago. I know how tiring it can be.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Have you talked to any of your other family members about this?", "speaker": "sys", "strategy": "Question"}, {"text": "I talk to my mom and one brother about it, the other brother I have unfortunately decided to join in with the behind the scenes trash talk (only because he enjoys drama which she's full of) I never spoke much to the rest of my family anyway (they never could understand me even to a degree we could carry a conversation that isn't small talk jabber) so it's not much of a loss except for what she did today has me kind of P.O.d", "speaker": "usr"}, {"text": "O ur father is where she got it from", "speaker": "usr"}, {"text": "What is it that she did today? I can hear the frustration and anger you are experiencing and I hope that I will be able to do something to help you", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Her daughter (who took more after my personality than hers) came into state and had stated she wanted to stay at her grandparents for the first few days but when she came she ended up going to her moms and when she came to the town we live in she had to bring her mom. Her mom made her to do that for whatever wacky personal issue/emotions she refuses acknowledge and it's a huge bummer because I haven't seen her about 3 years and have small children so I can't really cross country to go visit too easily", "speaker": "usr"}, {"text": "I am sorry to hear this. It sounds like she is being rather toxic. Have you considered getting professional help about this? Would she be prepared to address her issues too?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's a huge H E double L lolol I don't love her or value her company enough to consider that, no. IN fact, I kind of want to solve it by beating the living daylights out of her face lol", "speaker": "usr"}, {"text": "Well I do not think that that would be a good thing to do. That would be putting you in the wrong.", "speaker": "sys", "strategy": "Others"}, {"text": "Which actually almost happened when we had that silly argument back when but she called our parents and had them intervene and lie for her uuuuuugh", "speaker": "usr"}, {"text": "I think that you need to just totally back away from this relationship before something really bad happens. Can you try to just think that she does not exist and not obsess about her?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yea, she would most definitely call the cops and press charges because she sucks as a human being which is exactly why she's 4 years in my brain still... Haaalp meh, you have any suggestions for making the lil devil in my brain chill?", "speaker": "usr"}, {"text": "I hope that I've been able to be of some help to you and thank you for talking. Enjoy the rest of your day!", "speaker": "sys", "strategy": "Others"}, {"text": "You too, thanks", "speaker": "usr"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I've suffered from depression since I was a teenager.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello?", "speaker": "usr"}, {"text": "Hey, hi are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm okay i guess. How are you?", "speaker": "usr"}, {"text": "I'm pretty good, I can't complain. Is there any thing going on with your life that you would like to discuss?", "speaker": "sys", "strategy": "Question"}, {"text": "My marriage recently fell apart and i had to relocate to NC with my children. That's going as well as you would think it is.", "speaker": "usr"}, {"text": "I know separation isn't easy, especially with children involved. How are you coping with this transition?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I guess im okay, a little shaky and still find myself in tears from time to time. Honestly it is nothing new for me. I've suffered from depressions since i was a young teen", "speaker": "usr"}, {"text": "Well breakup is not easy so what you're feeling is normal. Have you ever sought out professional help for depression?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes I go to the local mental health. I'm actually bipolar 1 which kinda makes my depression a little worse. I see a counselor twice a month. I still however have some trouble in between visits. I just can not afford to be seen more often.", "speaker": "usr"}, {"text": "Are there hobbies or activities that you do that help you cope with issues such as jogging, reading, etc.?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I read a lot and play rpg games to distract myself. My kids are a big help too.", "speaker": "usr"}, {"text": "ill admit there are some days despite trying to distract myself i stuggle.", "speaker": "usr"}, {"text": "Its good to see that you have activities you participate in that helps you cope. I also play video games to just get away mentally too. But yes, even hobbies are not the cure for issue but rather helps with the symptoms.", "speaker": "sys", "strategy": "Information"}, {"text": "Oh really what kinda video games to you escape into? I like RPG, romance, adventure, and simulation", "speaker": "usr"}, {"text": "I love to play shooters and sports lol. I will be getting into the VR world very soon.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Oh i love some shooters. But VR scares me honestly. I heard it can cause seizures", "speaker": "usr"}, {"text": "I'm scared as well as it may feel too realistic for me.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yea god forbid playing a shooter in VR O.o", "speaker": "usr"}, {"text": "hahaha...Have you tslked to family and friends about the situation? How did they respond and what suggestions did they offer?", "speaker": "sys", "strategy": "Question"}, {"text": "Well my mama suggested i just forget my ex and not be depressed. My grandpa suggested once i get divorced i should just move on. My brother asked if i wanted him to beat his ass XD lol So not much help honestly", "speaker": "usr"}, {"text": "Do you want the relationship to be over or you are truly done and want to move on?", "speaker": "sys", "strategy": "Question"}, {"text": "I realize i am glad its over. I realize i did not love him like i thought i did. I'm sad that my babies had to suffer for me to realize this.", "speaker": "usr"}, {"text": "Although it's tough for the children, it's positive to hear that maybe it was for the best. The family seemed to echo your same feelings so it could be for the best.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I certainly hope so. I wonder sometimes. I hope i haven't ruined my kids lives by leaving their father.", "speaker": "usr"}, {"text": "Some children may act out if they have trouble expressing how they feel. I would suggest having regular talks with them and being transparent.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes we had a little trouble with my 8 year old. He thought i and his grandma chased his daddy away. He acted out a lot till we set down with him and explained what happened.", "speaker": "usr"}, {"text": "Oh wow, well its good that an explanation was there for him to understand. As time goes on, it will become easier", "speaker": "sys", "strategy": "Information"}, {"text": "I sure hope so. Thanks so much for your time. You really made me feel better about the situation. I actually enjoyed this hit", "speaker": "usr"}, {"text": "No problem, the pleasure was all mines!", "speaker": "sys", "strategy": "Others"}, {"text": "^-^ have a good day sugar!", "speaker": "usr"}, {"text": "You too, thanks!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "no", "supporter_question2": "no"}

{"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I made a mistake at work by not calling a placement for a resident and now they are unable to leave in time and my boss is upset.", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Hi How are you today?", "speaker": "usr"}, {"text": "I'm doing fine today. How are you feeling?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm feeling a little bit anxious today.", "speaker": "usr"}, {"text": "Can I ask why that is?", "speaker": "sys", "strategy": "Question"}, {"text": "I really dropped the ball at work today and I'm so worried that I'm going to get let go.", "speaker": "usr"}, {"text": "Would you like to talk more about it? What is making you feel that way?", "speaker": "sys", "strategy": "Question"}, {"text": "I thought I had everything set up for one of my resident's at a new placement and I called today to confirm and they told me the bed was no longer available. My boss is very intense and I'm scared that when I tell her she will let me go.", "speaker": "usr"}, {"text": "I see. It seems as though you've done your best, but I understand your feelings. Is it possible you can speak with your boss about it and explain?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I can try that but my boss is very neurotic and I don't think she will want to hear my explanations.", "speaker": "usr"}, {"text": "I understand that, I also had a boss who acted this way. I can feel how stressed you are about this. Is there anything you think you can do to jump ahead of the situation?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I could call the facility and find out when there next opening is and try to see if I can have the client placed on a waitlist so that he can be moved sooner.", "speaker": "usr"}, {"text": "I think that would be a great solution to your problem. I also think you can try some breathing exercises to help you be less anxious.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That would actually be helpful. I always forget to do my breathing exercises.", "speaker": "usr"}, {"text": "Is there anything else you ussually do to help you relax?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I listen to music or watch a funny show on TV.", "speaker": "usr"}, {"text": "That seems like a great way to relax! I know that's what helps me as well.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thank you. You have been very helpful. I think I'm going to listen to some music while I do some deep breathing exercises.", "speaker": "usr"}, {"text": "I hope that helps, and I hope everything goes great with your boss!", "speaker": "sys", "strategy": "Others"}, {"text": "Me too! Thanks for the support.", "speaker": "usr"}, {"text": "You can always come back for more support if needed!", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks so much.", "speaker": "usr"}], "seeker_question1": "I felt it was kind of hard to come up with ten different exchanges.", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I am retired, but really need to go back to work to earn some extra money. My problem is that it is very difficult physically for me to wear a mask for longer than a few moments. In this time of COVID, I have no choice in the matter. It is causing me anxiety because I need the income.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, how are we doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi. I'm doing fine. Just feeling a bit anxious.", "speaker": "usr"}, {"text": "Would you want to go further into whats causing this anxiety?", "speaker": "sys", "strategy": "Question"}, {"text": "Well, I am retired, but in need of extra income to meet my financial obligations. It is very difficult for me, however, to wear a mask for longer than a few moments. Due to the mandates in my area, I would be required to wear a mask.", "speaker": "usr"}, {"text": "Well, have you tried online platforms like MTurk?", "speaker": "sys", "strategy": "Information"}, {"text": "It can be bit tough to get into in the beginning, but with a decent amount of work and determination it might be able to help with your monetary problems.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is what I am currently doing, and it is helping some. I have increased the time I work on there, so that will help some. I would love a second source as well, however...just so I could really save some.", "speaker": "usr"}, {"text": "I hear you on that. I am disabled and the extra income helps a lot for my family. Unfortunately until the pandemic ends a part time job might not be in your best interest for now. Ebay flipping takes some time to get into as well but could help.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, I have thought of that, actually. I have quite a few items I would love to sell. I have never done it, though, so need to research how to ship items, etc.", "speaker": "usr"}, {"text": "Its actually very easy now. You can print out the slips at home and they tell you how much it will be. I have done it a few times, the last time was only a couple months a go.", "speaker": "sys", "strategy": "Information"}, {"text": "Well, I will definitely have to check that out. It would serve two purposes : decluttering and making money. I think I got anxious last week when I had a tire go flat and took my car in to get it fixed. I found out I need all new tires and new brakes. Not easy on a fixed income. Plus I am widowed.", "speaker": "usr"}, {"text": "I am sorry for that. Yea having a nest egg is ideal, but i know how hard it can be. I think with the extra cash and space it may be a big help to those anxiety issues. Do you drive a lot as it is now?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I actually don't. Only to the grocery store, or to visit my daughter who lives about 20 minutes away.", "speaker": "usr"}, {"text": "Well at least you are not putting to much wear on them now. Have you checked with local governments for assistance? Even with things like medication?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am not on any medication, which I am so thankful of. I have not checked any programs for assistance. I'm not sure if I would even qualify. It wouldn't hurt to try, I guess.", "speaker": "usr"}, {"text": "Believe me never hurts to try. A penny you save on something else can be a penny that goes into your savings", "speaker": "sys", "strategy": "Information"}, {"text": "That is so true! I have been selling some items through my neighborhood online Marketplace and made $100 just this week. I have also started a change jar. Amazing how a bit here and there can add up.", "speaker": "usr"}, {"text": "Wow thats pretty good. Yeah it is. It seems you are very proactive about this which is really good.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes. I am definitely one not to give up, which is a good thing! I appreciate your help. I feel more positive now.", "speaker": "usr"}, {"text": "I am very glad i could be of some help. I truly believe you have this handled.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you very much. I hope you have a blessed day.", "speaker": "usr"}, {"text": "You as well!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I thought the task went very well. The supporter was timely and responsive.", "seeker_question2": "I can think of nothing at this time.", "supporter_question1": "i thought it was great", "supporter_question2": "no its working perfectly"}

{"experience_type": "Previous Experience", "emotion_type": "anger", "problem_type": "job crisis", "situation": "I am unable to work at my job anymore due to a poor supervisor who made my work much more difficult.", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Hello, how are you doing today?", "speaker": "usr"}, {"text": "Im okay how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "I am glad you are doing okay, I am struggling with my current employer which has brought me an area of anger and sadness.", "speaker": "usr"}, {"text": "Oh no, that's not good. I understand how you feel there. I can definately relate to that...What's going on?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "My employer is great, I work for a local hospital as a house keeper technician, but my department is poorly observed by HR and corporate. I have been excelling in my role and went from part time employee with no benefits at 40hrs a week, but since I have a applied for our security team I was denied because I took the full time position and have to wait another 4 months. I have already worked in this position for 7 months.", "speaker": "usr"}, {"text": "So you applied for the Security Team and was denied because of your full time position with the same company?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Correct, when I took the position my manager said that I could transfer after six months. I felt lied to and the micromanaging and high turn overstaff due to my supervisor has me on that same boat now. I feel like my only option is to quit. HR was the one who delivered the transfer denial.", "speaker": "usr"}, {"text": "Wow, that is crazy that is going on, it doesn't seem fair at all...", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Have you tried going to any higher up? Perhaps in the HR department?", "speaker": "sys", "strategy": "Question"}, {"text": "I am thoroughly disappointed, I have applied for a few local security job sites in my area that have had some interest in my resume. I figure I will leave the hospital since I was lied and I can only see this being the trend with this department. They keep their good workers and let the low skilled workers transfer out or they just quit.", "speaker": "usr"}, {"text": "That's horrible they would treat the HOSPITAL workers like this, with everything that is going on in the world today.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I have a six page paper of grievances for HR and a full unscripted transparent experience as an employer with details and dates of these frustrations. I know it will not go anywhere since their policy states that an employee must work six months from when they take a new position within the company. I went from a housekeep to a housekeeper technician (scrub walls and take curtains down and clean contact rooms).", "speaker": "usr"}, {"text": "That is a position right there in the line of fire.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you tried for employment anywhere else? I wouldn't just quit and not have something else at least working in the background.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I am paid $10.75 an hour and their security team makes about $12.50 plus overtime opportunities and details. I went to school for criminal justice and the hospital would have helped me obtain my bachelors if I worked for them after completing it, I had to work there for a year in order to get their help. I was looking forward to this opportunity, but now I am just to bitter to work there at this point. I loved what we stand for value wise, but their values are not walked out", "speaker": "usr"}, {"text": "I have an interview soon with another company that I am just waiting on the details for, I think this will yield more fruit once I get the approval. I am uncertain if I will give two weeks if I can do a \"start today\" option.", "speaker": "usr"}, {"text": "I definitely understand that. Do you want a couple links on dealing with some stress? I personally like to run..", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Sure links are always helpful (for the record, I left the employer and work for fabulous healthcare company now that I have been with for two years). Do you run during the winter when it is cold, or do you have different coping strategies for the winter time. It is 8 degrees where I am at.", "speaker": "usr"}, {"text": "I live in Georgia so yes i so run every morning...Great stress reliever", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Wow that is cold..", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I could not run in that what so ever... Do you have a gym?", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I have to repeat one of my classes over winter break, but I have plans with family. I will lose my scholarship if i dont pass", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, are you having a good day at the moment?", "speaker": "sys", "strategy": "Question"}, {"text": "Today is okay, i guess. I'm just stressed.", "speaker": "usr"}, {"text": "Is there a general problem that you would like to talk about? I am more than happy to listen.", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, I found out I didnt pass college algebra and my academic advisor is pressuring me to take the class over this winter break in order to graduate on time.", "speaker": "usr"}, {"text": "But I have been in new york city all year and my parents just got me tickets to fly home", "speaker": "usr"}, {"text": "I really miss them", "speaker": "usr"}, {"text": "I am sorry to hear that but try not to panic, just failing one class is not the end of the world. How do you feel about retaking it?", "speaker": "sys", "strategy": "Others"}, {"text": "I don't mind retaking it, really", "speaker": "usr"}, {"text": "Ah so you feel that this is going to be severely disruptive to your plans for this winter break?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yha. also, im worried i might fail again if i get too distracted by my family", "speaker": "usr"}, {"text": "Is it possible for you to get any sort of private tutoring which might help you?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i mean, tutoring is just another added time commitment. I really failed the first time because i was depressed and unmotivated. which is why I'm excited to be with my family finally", "speaker": "usr"}, {"text": "Ah .. in that case is it possible to talk to your doctor? They might be able to get a special allowance for you given your personal circumstances", "speaker": "sys", "strategy": "Others"}, {"text": "yeah. that's another thing. I havent told my therapist or even my parents yet", "speaker": "usr"}, {"text": "that i failed", "speaker": "usr"}, {"text": "I think that it would be a really good idea if you talked to them about it. They will probably be a lot more understanding than you might think", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "what if they're disappointed", "speaker": "usr"}, {"text": "If they love you, and I am sure that your family do, then they will accept what has happened without criticism", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "how do i even begin to start the conversation", "speaker": "usr"}, {"text": "Well, do you have any siblings that you are close to and that you could tell first?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yeah i told my twin sister, actually", "speaker": "usr"}, {"text": "It is good to hear you have a twin. Are you very close?", "speaker": "sys", "strategy": "Question"}, {"text": "definitely. we go to different schools but we live together in nyc", "speaker": "usr"}, {"text": "Well I think that it might be a very good idea if she could approach the rest of your family and maybe even your therapist on your behalf?", "speaker": "sys", "strategy": "Others"}, {"text": "yha she's better at breaking bad news than i do... maybe i can ask her. i think i should tell my therapist myself though.", "speaker": "usr"}, {"text": "Well, your therapist is not, in my mind, as important as your family. But I think that both will understand!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yeah. well i feel much better about this. thank you so much", "speaker": "usr"}], "seeker_question1": "I liked this task, a lot", "seeker_question2": "no it was great", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "Stress from a toxic friendship, lack of support and isolation.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there, how are you doing?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm okay I guess", "speaker": "usr"}, {"text": "You seem a little down. Is there anything you'd like to talk about?", "speaker": "sys", "strategy": "Question"}, {"text": "I just don't feel like I'm good enough lately", "speaker": "usr"}, {"text": "So you are experiencing feelings of inadequacy? That is very sad. Can you tell me why you think you feel this way? Has anything changed lately?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes I feel very inadequate. Recently my best friend and I can't get along. She's always upset at me about things I'm doing", "speaker": "usr"}, {"text": "I am sorry to hear that. I've experienced difficulties with friendships too. Do you think you can talk with her?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I've tried taking to her, usually she gets very angry with me and starts yelling. She never listens to what I have to say.", "speaker": "usr"}, {"text": "It sounds a little as though her behaviour is toxic. Does the friendship really mean that much to you?", "speaker": "sys", "strategy": "Others"}, {"text": "She means so much to me and she's my only friend.", "speaker": "usr"}, {"text": "So you feel that the friendship is worth fighting for, but she is not being responsive?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "More than that, she's not being supportive of my decisions and that's all I want", "speaker": "usr"}, {"text": "Was there one specific thing that triggered this or had it been coming for a long time?", "speaker": "sys", "strategy": "Question"}, {"text": "She hates my boyfriend, she wants me to leave him. If i don't she doesn't want to hang around me as much. She said I have to choose him or her.", "speaker": "usr"}, {"text": "Would you consider having some counselling together? Perhaps talk through what is going on?", "speaker": "sys", "strategy": "Information"}, {"text": "She has no right to issue you with an ultimatum like that.", "speaker": "sys", "strategy": "Others"}, {"text": "She moved all of her things out of our dorm room we share just because I'm still with my boyfriend. I woukd do counselling but I'm not sure she would", "speaker": "usr"}, {"text": "I really feel as though you are the one putting all the effort in here and she is just making selfish demands on you.", "speaker": "sys", "strategy": "Others"}, {"text": "Perhaps it is time to try and make some new friends? Join a society or something?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I've realized I want to spend the rest of my life with my boyfriend and I don't think she'll like that.", "speaker": "usr"}, {"text": "I think you know deep down what is the best thing to do. You don't need selfish people in your life.", "speaker": "sys", "strategy": "Others"}, {"text": "I'm a little reluctant, I'm very shy and struggle with making new friends, that's why she is do important to me.", "speaker": "usr"}, {"text": "You have your boyfriend though :). He will always be there for you - and not treat you as badly as she has!", "speaker": "sys", "strategy": "Others"}, {"text": "Yes that's true. What do I say to her?", "speaker": "usr"}, {"text": "I don't think you owe her an explanation after how she has behaved. Leave her to make the next move", "speaker": "sys", "strategy": "Others"}, {"text": "I hope I have been able to help you a little!", "speaker": "sys", "strategy": "Others"}, {"text": "The problem is we technically share a room. She does come in occasionally.", "speaker": "usr"}, {"text": "I know that you must feel that this could be a problem but I think you will be able to just ignore her. I am afraid I must leave for my next appointment now.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Okay! Thank you for the advice.", "speaker": "usr"}, {"text": "you're most welcome and enjoy the rest of your day!", "speaker": "sys", "strategy": "Others"}, {"text": "(I think you have to quit your end ;))", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "difficult to know when to finish", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "job crisis", "situation": "My bos just resigned last week and I am worried about what that means for me and my coworker.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "I am worried that my Director played a game she was not able to play, got caught, and was forced to resign. I am not sure what that means for me. Any help would be appreciated.", "speaker": "usr"}, {"text": "Can you explain to me what exactly kind of game it was?", "speaker": "sys", "strategy": "Question"}, {"text": "It was a political game where she isolated the president and made him no longer support her. It was quite a misstep on her part.", "speaker": "usr"}, {"text": "ok so your director played a game she was not allowed to play and she got caught playing it and quit her job is that correct?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes. She got put on a performance improvement plan and responded poorly. She was forcced to resign.", "speaker": "usr"}, {"text": "So you are scared that you might get in trouble?", "speaker": "sys", "strategy": "Question"}, {"text": "Not in trouble but vulnerable because she hired me. Will her boss see me as part of the problem?", "speaker": "usr"}, {"text": "I am so sorry you are going through this and i know how you are feeling", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thanks. It's been weird. I just met with two of the board today to go over where the organization is.", "speaker": "usr"}, {"text": "you should not have anything to worry about as long as you did not play the game then you will be fine and you will not get in trouble or your boss will not see that as a problem.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks. I tried to just support her privately and seem neutral publicly. I did like her too. I thought she was good.", "speaker": "usr"}, {"text": "I would just suggest you to have no contact with her right now until all this passes", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I text her to see how she was doing but haven't text with her since Friday. Any other ideas?", "speaker": "usr"}, {"text": "I would also have a talk with your boss about the situation and let him know how you are feeling", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I also want her job. Does that seem weird to talk with him about that too?", "speaker": "usr"}, {"text": "Did you see your director playing the game?", "speaker": "sys", "strategy": "Question"}, {"text": "I would not bring up about you wanting her job just yet give it a couple of days", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No, her boss did not play the game. He actually pulled out and let others handle it so he didn't seem biased. She overplayed her hand.", "speaker": "usr"}, {"text": "I can see this is a tough being in a situation like this", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yeah. I have never been this high in an organization so I just don't know what to do. I am hoping someone outside the organization might have a better view of what I should do.", "speaker": "usr"}, {"text": "As long as you did nothing wrong then i am sure you will be just fine", "speaker": "sys", "strategy": "Information"}, {"text": "Thanks. Your help is appreciated.", "speaker": "usr"}, {"text": "do not let the situation get the best of you everything will be just fine", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks.", "speaker": "usr"}, {"text": "your welcome", "speaker": "sys", "strategy": "Others"}, {"text": "Have a great day and stay safe", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No, good advice!", "seeker_question2": "No, I thought it was a good platform.", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "academic pressure", "situation": "I am mad at my professor for giving me a 0 on a test.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hi", "speaker": "usr"}, {"text": "Hello", "speaker": "sys", "strategy": "Others"}, {"text": "how are you?", "speaker": "usr"}, {"text": "I am good, how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "I am feeling okay, a little upset.", "speaker": "usr"}, {"text": "What is making you upset tonight?", "speaker": "sys", "strategy": "Question"}, {"text": "i was mad, but now i am just upset. My professor put in grades for my class earlier this week.", "speaker": "usr"}, {"text": "My grade dropped 5 points and i do not have an A anymore.", "speaker": "usr"}, {"text": "Just to make sure I understand, you got a bad grade in one of your classes and your grade dropped below an A and you are upset about it.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes that is right", "speaker": "usr"}, {"text": "Have you talked to your professor about the reason for the grade you got that dropped your grade below an A? Often it helps to understand what we did wrong in order to know what we can do to improve.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes I have, she said she explain the rules out in the syllabus and would not change it. SHe gave our whole class a 0 on the final.", "speaker": "usr"}, {"text": "Have you reached out to your advisor to speak with them on the situation? Often times your advisor is able to help with advice on what to do in this type of situation.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No, i have talked to my advisor once and she is not that helpful as she is a professor herself. She told me its okay if I dont have an A, I am still passing. I just worked hard all semester, just to end with a 89.9.", "speaker": "usr"}, {"text": "I had a similar situation last semester where I held an A in my class all semester long until the end when it dropped to a B+ so I comletely understand the frustration here.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yea i understand that is happens to a lot of people, and we just have to move on and learn. That is hwy im not mad anymore just upset.", "speaker": "usr"}, {"text": "I know it is extremely difficult to do that when you really want to keep your grades up, but I know you can get through this!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am going to try my best next semester so that this does not happen again.", "speaker": "usr"}, {"text": "You will do a great job! '", "speaker": "sys", "strategy": "Others"}, {"text": "I really hope so, thank you", "speaker": "usr"}, {"text": "You are very welcome! If you ever need anything else, feel free to chat again!", "speaker": "sys", "strategy": "Others"}, {"text": "I feel okay now, thank you!", "speaker": "usr"}, {"text": "You're very welcome! I am glad I was able to help!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I think the other person was very helpful and related to me.", "seeker_question2": "Maybe add emojies to add more descriptive faces.", "supporter_question1": "Seeker did a great job", "supporter_question2": "Great website, great task"}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "problems with friends", "situation": "I have a friend who is mad at me because I told her to pull up her mask while she was talking to me. She became very offended and actually started yelling at me as to how I am healthy and will live through Corona if I caught it. I reminded her about my family and other people but she is stubborn. She is just now starting to believe Corona is real.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi!", "speaker": "usr"}, {"text": "Hello, how are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Not so good. I have conspiracy theorist as a friend who is now mad at me because I told her to pull up her mask while talking to me.", "speaker": "usr"}, {"text": "We have been friends for 13 years", "speaker": "usr"}, {"text": "I am hurt and confused that she still thinks this is a game.", "speaker": "usr"}, {"text": "She thought Corona was fake until someone we know caught it.", "speaker": "usr"}, {"text": "It is like she is mad she was wrong and is taking it out and lashing out at those who have been trying to persuade her the whole time...", "speaker": "usr"}, {"text": "what do you think?", "speaker": "usr"}, {"text": "It sounds like you care a lot about your friend and others. How old is your friend?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It sounds like you care a lot about your friend and others. How old is your friend?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "She is 44!", "speaker": "usr"}, {"text": "Too old for all this nonsense.", "speaker": "usr"}, {"text": "She has a short temper.......I think I am going to have to separate myself from her for the duration of the virus and the cure. I cannot talk to her again unless she agrees to get vaccinated.", "speaker": "usr"}, {"text": "She is all to careless.", "speaker": "usr"}, {"text": "I see, it does sound like she is being negligent with her behavior and not respecting of you and your concern on this virus. When you say your friend does not believe in the virus, what is her stance on it?", "speaker": "sys", "strategy": "Question"}, {"text": "She thought it was faked for political reasons at first. Then when she found out it was real when it struck close to home, she is saying it is apart of population control. Honestly she is all over the place. I find her very dangerous to others right now.", "speaker": "usr"}, {"text": "I don't think our friendship will survive this because I am willing to part ways for all of our safety.", "speaker": "usr"}, {"text": "I hate that but will do it. \\", "speaker": "usr"}, {"text": "I can relate with your friend, at the beginning I had similar thoughts. As my friends started working on those units and my members being hospitalized for it, I surrendered my political stance and dawned my mask. I have a friend who is just like your friend, they have politicized it and had first degree exposure and blew up when we had her sit out of our teen support group/youth group and church services for two weeks. She is in her 50's.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I can relate with your friend, at the beginning I had similar thoughts. As my friends started working on those units and my members being hospitalized for it, I surrendered my political stance and dawned my mask. I have a friend who is just like your friend, they have politicized it and had first degree exposure and blew up when we had her sit out of our teen support group/youth group and church services for two weeks. She is in her 50's.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I think these situations cause us to take care of our selves first, like you are doing by wearing your mask and still loving your friend (maybe from afar). Your idea of separation is wise, unless you want to protect your relationship with her and let her be.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think these situations cause us to take care of our selves first, like you are doing by wearing your mask and still loving your friend (maybe from afar). Your idea of separation is wise, unless you want to protect your relationship with her and let her be.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Wow...that is deep and I believe you are right when you say these situations cause us to take care of ourselves first. I think that it just what I am going to do. After all this is over I will attempt to mend our relationship but for now I have to protect those I love. Thanks for the great advice. You were very helpful.", "speaker": "usr"}, {"text": "I hope you have a great Christmas and new year. Stay safe!", "speaker": "usr"}, {"text": "It is my pleasure, I appreciate you being vulnerable and sharing where you are at in this moment. It is not always easy, continue to find people who are willing to listen and be the change that we need. Have a wonderful Christmas and a safe New Year!", "speaker": "sys", "strategy": "Others"}, {"text": "Hello", "speaker": "usr"}, {"text": "oops", "speaker": "usr"}, {"text": "Hello, I am still here. Is there anything else that I can help you with today?", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "I think the prompt was good, but my peer kept typing as I was writing causing the feed to be more drawn out and difficult to keep up with.", "supporter_question2": "I think having people type a few sentences and let the person respond would be more helpful. I felt as though that I could not keep up with the prompts, but I think having a more controlled structure would be helpful."}

{"experience_type": "Current Experience", "emotion_type": "disgust", "problem_type": "problems with friends", "situation": "I don't like any of my friends. In fact, I don't think I like anyone.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello, how are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "feeling disgust as usual. yourself?", "speaker": "usr"}, {"text": "I have been feeling a little low too. Would you like to tell me a bit about why you are disgusted with yourself?", "speaker": "sys", "strategy": "Question"}, {"text": "well, i'm not disgusted with myself... it's just people in general. everybody.. they're so selfish", "speaker": "usr"}, {"text": "any they all care about superifical things", "speaker": "usr"}, {"text": "Ah yes, this has been especially obvious during the pandemic hasn't it? Too many people not following the social distancing rules", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "well, you could say that.", "speaker": "usr"}, {"text": "take christmas, for example. people give everyone else gifts out of obligation", "speaker": "usr"}, {"text": "Do you feel that the pandemic has made you feel worse? Or have you felt like this for a long time?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "a long time. more as i age. i'm actually tired about hearing about the pandemic, really. it is all people ever talk about.", "speaker": "usr"}, {"text": "more people are probably dying of obesity", "speaker": "usr"}, {"text": "eating themselves to death", "speaker": "usr"}, {"text": "Well, it is a pretty significant issue this year :). Re obesity, have you considered doing something to raise awareness?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think it would be beating a dead horse. Ober half the population is overweight. People would just need to be blind not to see it. That's kind of my point. Everything is consume... consume.. consume.... buy buy buy", "speaker": "usr"}, {"text": "So you feel as though there is no bright side - that everything is just artificial and superficial?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "well... you can't really do anything without money. it all kind of rides on it, doesn't it? what you can buy?", "speaker": "usr"}, {"text": "I don't mean to sound twee but there are things out there in life that can be appreciated for free :)", "speaker": "sys", "strategy": "Others"}, {"text": "Yea, a few things here and there. Nature, let's say. But nature doesn't really give one way or another about you. My friends have a lot of money, though, and none of them are even happy.", "speaker": "usr"}, {"text": "thats even more saddening", "speaker": "usr"}, {"text": "I know what you mean about that. I know plenty of people who spend too much of their life working every hour and it leaves them no time to appreciate their money!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yea, I know, right. I have one friends who has probably about 100k in the bank, and he will complain if he spent 4 cents too much on gas over another gas station.", "speaker": "usr"}, {"text": "People like that are irritating, certainly. I am not sure what the solution is, other than to ignore them.", "speaker": "sys", "strategy": "Others"}, {"text": "yea, it's hard, though, because sooner or later it comes out in almost everyone i meet. who knows. maybe even i do it and don't even know it. thats scary, you know", "speaker": "usr"}, {"text": "at least your honest", "speaker": "usr"}, {"text": "Well, the fact that you can reflect on it indicates to me that you are probably not guilty. Most of those who do this are totally unaware.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It has been really nice chatting to you and I hope that things go your way in 2021. You seem like good person :)", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks. Probably true. sometimes when i bring it up they'll just argue about it and defend themselves. i just try to move on but it is always there. ok. yea it is 15 minutes so bye bye", "speaker": "usr"}, {"text": "good talking", "speaker": "usr"}, {"text": "you too :)", "speaker": "sys", "strategy": "Others"}, {"text": "you need to finish from your end .. I can't :)", "speaker": "sys", "strategy": "Information"}], "seeker_question1": "The voice chat box needs to be wider.A lot wider.", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "shame", "problem_type": "job crisis", "situation": "as a new mom , i wanted to spend much time with baby , i took break from work but my mind became too lazy to get back work so i lost job .still my brain not yet all agree for try new job because of baby .I need much money to take care of entire family of 6 .I shame on my self why i thinking like this", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "3", "relevance": "3", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "hi . god morning", "speaker": "usr"}, {"text": "Hello , How are you today", "speaker": "sys", "strategy": "Others"}, {"text": "yea good but lil lazy", "speaker": "usr"}, {"text": "could you please help me to be concentrated on work and new job preparation to get a job .", "speaker": "usr"}, {"text": "Sounds like you need a little help staying on track and feeling me productive ?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes . i am so attarctive to baby .. i though nobody will take care of baby as much as i can .So unble to concentrate on job prparation", "speaker": "usr"}, {"text": "Whenever I have important dates coming up , I always take time to myself and try and focus on the task at hand . Have you tried methods like this ?", "speaker": "sys", "strategy": "Question"}, {"text": "noo , but here about the upgrade skills and search for new job as a new mom", "speaker": "usr"}, {"text": "Just from chatting with you ,I can completely understand how that can be overwhelming .", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Just from chatting with you ,I can completely understand how that can be overwhelming .", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i dont know what are you talking about", "speaker": "usr"}, {"text": "As a mom I have felt like this when my children were little , it became easier with time management", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yes dear ..but with little kids , will always thinks about them , not intersted on anybody or anything", "speaker": "usr"}, {"text": "do you have childeren .Did you feel the same when you are new mom", "speaker": "usr"}, {"text": "Maybe taking a little for yourself and your job search while baby is napping , may be good for everyone .", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes dear, i wanted to do everyday .I forgot all my subjects , i need to upgrade.But when laptop opens watching other series which are funny", "speaker": "usr"}, {"text": "how to overcome from this you tube addictive series", "speaker": "usr"}, {"text": "Really i need a job but my brain diverting so easily these days", "speaker": "usr"}, {"text": "please help me to overcome this", "speaker": "usr"}, {"text": "are you there?", "speaker": "usr"}, {"text": "yes sorry", "speaker": "sys", "strategy": "Others"}, {"text": "hey no problem", "speaker": "usr"}, {"text": "please advice to get concentration", "speaker": "usr"}, {"text": "Alot of research have showed that our brains needs stimulation for fun things also", "speaker": "sys", "strategy": "Information"}, {"text": "Alot of research have showed that our brains needs stimulation for fun things also", "speaker": "sys", "strategy": "Information"}, {"text": "yes we are easily diverting .Main thing i always postponing my preparation", "speaker": "usr"}, {"text": "Maybe could just use a relaxing day to yourself and then everything wil work out . I normally try this when planning my time management", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "this is very bad .I know what i am doing easy very wrong but unable to overcoem this", "speaker": "usr"}, {"text": "ha may be , but i have this postponing works habits .This is not good this time may be", "speaker": "usr"}, {"text": "Do you have friends or family who maybe could help with the baby just for a little while ?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "my inlaws are bith working and hubby also works for two jobs at a time .So nobody is there to take care of baby", "speaker": "usr"}, {"text": "I get it , everyone seems to be so busy with life that they have forgotten tha you need your own time as well .", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}], "seeker_question1": "ok", "seeker_question2": "ok", "supporter_question1": "Just having to pick my question choice before entering my response. It seemed to hold me back on my response time .", "supporter_question2": "No I really enjoyed this hit."}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I've been depressed for months but now I'm spending Christmas alone and it's the worst.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello!", "speaker": "sys", "strategy": "Others"}, {"text": "Hi thanks for chatting with me today. I've been really down and could use someone to talk to.", "speaker": "usr"}, {"text": "Of course! What have been down about?", "speaker": "sys", "strategy": "Question"}, {"text": "I always get sad around the holidays but this year has been so much worse because I'm spending the holidays alone.", "speaker": "usr"}, {"text": "Oh I'm sorry to hear that. I know being alone in the holidays can be rough.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "All I have to do is think about how alone I am.", "speaker": "usr"}, {"text": "Do you have any friends or people you can set up an online zoom call with?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I tried that but no one that I know is tech savvy that can make Zoom work.", "speaker": "usr"}, {"text": "Also I feel that as well. Especially now these days its a bit hard to not think about being alone.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I just keep thinking about all the bad things happening in the world right now. If I had someone to spend time with I'm sure it would take my mind off of it but people aren't allowed to get together.", "speaker": "usr"}, {"text": "Oh how about just texting or having periodic phone calls with friends?", "speaker": "sys", "strategy": "Question"}, {"text": "Yeah the pandemic has really stopped interactions. But that doesn't mean you can't stop talking to people completely!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I try that but everyone is busy with their families today. I don't have a family so I'm all alone.", "speaker": "usr"}, {"text": "Oh I see I'm so sorry to hear that. Have you tried doing other activities to make your mind off it?", "speaker": "sys", "strategy": "Question"}, {"text": "I tried watching a movie but my mind starts to wander.", "speaker": "usr"}, {"text": "For me personally doing online gaming is a great way to interact with others and have fun.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Maybe I'll try that. Any game suggestions?", "speaker": "usr"}, {"text": "What type of movie were you trying to watch? Maybe choose a happier movie than a sad one.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I was watching a comedy. It's a movie I usually like but I just couldn't keep my mind from wandering.", "speaker": "usr"}, {"text": "I would recommend games like Heartstone for stragedy, WoW for more role playing and if your into sci-fi, Cyberpunk cam out recently.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Really any game that has multiplayer would be a good fit!", "speaker": "sys", "strategy": "Information"}, {"text": "I like strategy games. They really make you think which helps distract you from what you don't want to think about!", "speaker": "usr"}, {"text": "Oh sweet me too actually! I definitely recommend heartstone or any game that has a battle mode form", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thanks! I'm going to look into playing the game! That might be just what I need to bring me out of this funk!", "speaker": "usr"}, {"text": "Also I know thats its currently the holidays so maybe take your mind off right now and ask your friends later if they can talk!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, I'm sure they'll have more free time after tomorrow!", "speaker": "usr"}, {"text": "I'm glad I can help! Is there anything else you would like to talk about>", "speaker": "sys", "strategy": "Others"}, {"text": "No, I'm ready to look into the game!", "speaker": "usr"}, {"text": "No, thank you! I'm ready to get going and look into playing the game you suggested!", "speaker": "usr"}, {"text": "Okay well I hope you have a great day!", "speaker": "sys", "strategy": "Information"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "N/A", "supporter_question2": "Hard to select on the type of message"}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "ongoing depression", "situation": "I'm having trouble with making my parents understand who I am.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hi, how are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm feeling a bit confused and anxious.", "speaker": "usr"}, {"text": "okay, that is valid, do you have an idea what is causing the confusion?", "speaker": "sys", "strategy": "Question"}, {"text": "So I've been dating and my parents are aware. But recently after I said I want to go on a trip with my boyfriend, my parents have all sorts of opinions about it. And all their traditional beliefs that I did not know existed are now on the surface and they are kinda forcing me to follow it.", "speaker": "usr"}, {"text": "For say they think \"bad types of woman\" go on trips with their boyfriends and I need to save myself.", "speaker": "usr"}, {"text": "They have been guilt tripping me and I feel very confused.", "speaker": "usr"}, {"text": "Your feelings are valid and it is okay to feel confused in this situation considering you love your boyfriend and parents", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you tried discussing with your boyfriend to talk to your parents as a means of reassuring them?", "speaker": "sys", "strategy": "Question"}, {"text": "Or getting someone neutral that your parents trust to talk to them?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have. It's been a long stressful month of discussion. The problem is I don't share their beliefs, and I haven't been really \"saving myself\". I'm been living away from them for collage quite a while and I've been basically doing stuff that if they found out they would be very upset about.", "speaker": "usr"}, {"text": "But I didn't think it bothers them because they never shared any of this.", "speaker": "usr"}, {"text": "And they said if I go on this trip I'm disrespecting them and the entire family.", "speaker": "usr"}, {"text": "But his parents are totally cool and don't seem to mind.", "speaker": "usr"}, {"text": "I get how difficult and upsetting this situation is to you, i have been in a similar situation, however, in my case i took charge of my life, though they are my parents i did what i felt is good for me", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Before i continue, do you mind me asking how old you are?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm 26", "speaker": "usr"}, {"text": "And I see what you're saying.", "speaker": "usr"}, {"text": "It's really hard breaking free because they always monitored me my entire life.", "speaker": "usr"}, {"text": "I never had a voice for myself. They basically bullied and forced me to do what they wanted.", "speaker": "usr"}, {"text": "BTW if you didn't guess I'm their favorite child.", "speaker": "usr"}, {"text": "Okay, you are old enough to be away from your parents, i am going to suggest you sitting with them down and having a heart to heart discussion with them", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Let them know the consequences of them forcing you, your feelings towards it and how unhappy you are with them restricting you", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Should I tell them everything I did that goes against what they believe?", "speaker": "usr"}, {"text": "So they know that I don't share their beliefs ?", "speaker": "usr"}, {"text": "No, i think that should be personal to you, i would not suggest you hurting or making them see you as a disappointment", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am sure you will be fine after discussing with them, they will come around", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I guess worst case I won't talk to them for a while : )", "speaker": "usr"}, {"text": "Thank you , that helped.", "speaker": "usr"}, {"text": "They might be sad and upset now but they will get over it definitely", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "You are welcome", "speaker": "sys", "strategy": "Others"}, {"text": "Have a good one!", "speaker": "usr"}, {"text": "You too", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I liked how the supporter was able to reason with my issues, but she was kind of casual too. I don't like it when they're too formal. I like how I was able to talk freely without having my face or name shown.", "seeker_question2": "If it's more encouraged for supporters to talk casual. It's a more and friendly type of feeling.", "supporter_question1": "none", "supporter_question2": "none"}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I have a very stressful meeting tomorrow morning. I'm feeling nervous and anxious about it.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, what is life like for you right now?", "speaker": "sys", "strategy": "Question"}, {"text": "Pretty stressful. I'm a little bit anxious about school.", "speaker": "usr"}, {"text": "So you're worried about your studies? I will try to help if I can. Please tell me all you can.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Thank you. I am finishing up my third year in college so I have some career decisions to make. I'm also trying to find a job for this summer related to what I want to study.", "speaker": "usr"}, {"text": "Are you finding that things are being made difficult because of the pandemic?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes. Most of my classes are online. I really miss my friends and family.", "speaker": "usr"}, {"text": "I hear you. I think we're all really suffering at the moment. Are you getting any support?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I do live with three of my friends so it's nice to have their support. I'm glad I'm not alone", "speaker": "usr"}, {"text": "What sort of thing do you want to go into when your studies are over?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm studying psychology, I want to become a therapist or social worker", "speaker": "usr"}, {"text": "That is a really worth profession. Have you thought of doing some volunteer work before you graduate?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes! I am trying to get a job at a suicide hotline for the summer", "speaker": "usr"}, {"text": "That is an awesome thing to do though it could be very mentally draining. Do you feel up to it?", "speaker": "sys", "strategy": "Question"}, {"text": "I know I'm up to it, but this week I've been having a hard time", "speaker": "usr"}, {"text": "Just struggling to stay motivated in school", "speaker": "usr"}, {"text": "Don't put yourself under too much pressure if you are suffering yourself.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I try not to. Sometimes it's hard to put myself first", "speaker": "usr"}, {"text": "I think a lot of people who work helping other people have that sort of problem - it's too easy to neglect yourself.", "speaker": "sys", "strategy": "Information"}, {"text": "It's good to hear I'm not alone in feeling this way", "speaker": "usr"}, {"text": "Is there anything else you'd like to tell me about how you're feeling right now?", "speaker": "sys", "strategy": "Question"}, {"text": "I got a job offer today, I'm very proud of myself!", "speaker": "usr"}, {"text": "That sounds wonderful - is it the sort of job you were really looking for?", "speaker": "sys", "strategy": "Question"}, {"text": "Sort of. It's an opportunity to work for one of my favorite professors over the summer. I'm still going to work on that suicide hotline job as well", "speaker": "usr"}, {"text": "Don't over extend yourself though. Make sure to give yourself plenty of you time.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's a good point. I struggle with that.", "speaker": "usr"}, {"text": "Maybe set aside a few hours each week where you do something just for you, even if someone else claims that they need you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I will try that! Okay, thank you so much for your advice. I'm going to log off now. This has been very helpful.", "speaker": "usr"}, {"text": "Wait till we hit the fifteen minute mark :D. And you're most welcome, have a lovely day!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I appreciate the quick response rate.", "seeker_question2": "Nothing", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "breakup with partner", "situation": "My friend didn't like it that he dumped me. She told him he was an idiot to do that.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "How can I help you", "speaker": "sys", "strategy": "Question"}, {"text": "hi. my friend told my ex boyfriend he was an idiot for dumping me. it made me feel uncomfortable since i was in the same room. now he is talking to me again. i think he might want me back", "speaker": "usr"}, {"text": "What are your thoughts on the relationship?", "speaker": "sys", "strategy": "Question"}, {"text": "my feelings fluctuate. i resent him that he ended it. it confuses me he still wants to be in my life. he said he wanted to be friends but then asked me out again. i think he is trying to work his way back in. i know i can't keep it up unless he makes it clear he wants to be with me. i don't have time for games", "speaker": "usr"}, {"text": "That does sound hard that he is giving mixed signals.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yeah i don't like that. neither does my friend. why she told him he is an idiot for letting me go", "speaker": "usr"}, {"text": "Do you think he took your friend's comments seriously?", "speaker": "sys", "strategy": "Question"}, {"text": "yes cuz that's when he wanted me to be around him more", "speaker": "usr"}, {"text": "It sounds like your friend got him thinking.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "it seemed like it did", "speaker": "usr"}, {"text": "Do you feel his change is genuine?", "speaker": "sys", "strategy": "Question"}, {"text": "to a degree. i think he has ulterior motives too.", "speaker": "usr"}, {"text": "What would he have to do to prove himself?", "speaker": "sys", "strategy": "Question"}, {"text": "say he wants me back or something to that effect. i'd like him to be more direct in what he wants from me", "speaker": "usr"}, {"text": "It sounds like it would help if he were direct with you and not sending mixed signals. Is that correct?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "It sounds like it would help if he were direct with you and not sending mixed signals. Is that correct?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes that would be nice. he tends to beat around the bush then lets me know", "speaker": "usr"}, {"text": "Have you talked to anyone else besides your friend about your concerns? Do you think your family or other friends could give some additional support to you?", "speaker": "sys", "strategy": "Question"}, {"text": "yes i've talked to them about it. they've given me some insight into it. i know they want me to be careful. they don't want me to be hurt", "speaker": "usr"}, {"text": "That's understandable that they want you to be careful. My parents and friends watched out for me too.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "we are lucky they look out for us. they can't all be wrong if they're guiding us a certain way", "speaker": "usr"}, {"text": "I think you hit the nail on the head that it's helpful to have that support.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "absolutely. i appreciate your help! nity nite", "speaker": "usr"}, {"text": "Thanks. Can I assist you with anything else?", "speaker": "sys", "strategy": "Question"}, {"text": "nope. im good", "speaker": "usr"}, {"text": "Have a good night.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "they gave me good advice", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I'm sad a lot because I don't like the life I live.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "1", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello!", "speaker": "usr"}, {"text": "Hi! HOw are you today?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm feeling sad and depressed.", "speaker": "usr"}, {"text": "OH no, why are you feeling this way?", "speaker": "sys", "strategy": "Question"}, {"text": "With covid and everything, college hasn't been the same at all. I'm missing out on a lot of experiences and that makes me sad.", "speaker": "usr"}, {"text": "I can imagine, it's so tough right now for everyone. You aren'y alone. Are you in school or at home?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I'm currently a sophomore in college but I'm on break so I am at home.", "speaker": "usr"}, {"text": "Are you able to connect with friends while on break even virtually? That always helps!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes. thankfully my friend and I from college facetime around 3 times a week", "speaker": "usr"}, {"text": "That's so great. It's so healthy to keep up human contact in these times. When i am feeling sad, I do a virtual happy hour with my friends.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That sounds fun", "speaker": "usr"}, {"text": "It is! IS there anything else bothering you?", "speaker": "sys", "strategy": "Question"}, {"text": "I just wish I wouldn't be so sad about missing things. I wish I could just live my life ya know", "speaker": "usr"}, {"text": "Totally, I think we're all feeling that way. Thankfully the vaccine is really close to being ready. That is really positive news!!", "speaker": "sys", "strategy": "Information"}, {"text": "Is it actually? yay! Sometimes I don't know whether to believe the news or not", "speaker": "usr"}, {"text": "I think by mid next year, which would be great! What year are you in school??", "speaker": "sys", "strategy": "Question"}, {"text": "I'm a sophomore", "speaker": "usr"}, {"text": "That's great. You'll hopefully get at least 2 more normal years to enjoy school. I hope that is reassuring.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes it is. That is good", "speaker": "usr"}, {"text": "Thank you for your help today", "speaker": "usr"}, {"text": "I think you need to reply", "speaker": "usr"}, {"text": "Of course! It is my pleasure. I hope you enjoy the rest of your soph year!!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "No", "supporter_question2": "No"}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "Issues with Children", "situation": "My youngest son has such a hard time sharing", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "3", "relevance": "4", "final_emotion_intensity": "1"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "My youngest is my hardest", "speaker": "usr"}, {"text": "Hello how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "I am well. Hope you are.", "speaker": "usr"}, {"text": "yes I'm fine thank you , how is your day today?", "speaker": "sys", "strategy": "Others"}, {"text": "good", "speaker": "usr"}, {"text": "how can i help you?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "As I said above, my youngest son is difficult.", "speaker": "usr"}, {"text": "He does not like to share.", "speaker": "usr"}, {"text": "oh! did you try to make friendship with him?", "speaker": "sys", "strategy": "Question"}, {"text": "He does not like to share with his older brother.", "speaker": "usr"}, {"text": "If you make friendship with him then i think he will share with you everything.", "speaker": "sys", "strategy": "Others"}, {"text": "I see. What should I do when he does not share.", "speaker": "usr"}, {"text": "try to give him more time", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "he need your time", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Should he have a punishment for not sharing?", "speaker": "usr"}, {"text": "I think punishment is not correct solution ,give him more time .", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "then he will share his problem with you", "speaker": "sys", "strategy": "Information"}, {"text": "Ok. What should I do when his brother asks to play with the soccer ball?", "speaker": "usr"}, {"text": "first make yourself relax and then you will be able to solve the problem", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "your health is more important for them", "speaker": "sys", "strategy": "Others"}, {"text": "Yes, but I need to figure out how to help my son share.", "speaker": "usr"}, {"text": "did he has friends?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes", "speaker": "usr"}, {"text": "He does not share well with them either.", "speaker": "usr"}, {"text": "oh ! take him to watch movies and play games with him try to make yourself close to him", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Should I have him practice sharing with me", "speaker": "usr"}, {"text": "yes i think it will work", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "So, should I ask to use his soccer ball", "speaker": "usr"}, {"text": "yes try i think it will work and try to play games with him whatever he like", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you for your suggestions", "speaker": "usr"}, {"text": "yes i do these things with my kids and they are my best friend", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "That is very encouraging.", "speaker": "usr"}, {"text": "your welcome", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "lot of problems in my working climate.my supervisor is very strict and angry man. any problem create in lot of issues in work place.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "my working place is lot of problems in daily.", "speaker": "usr"}, {"text": "daily any problem created.", "speaker": "usr"}, {"text": "my family daily activities is sadness", "speaker": "usr"}, {"text": "my family happy is down", "speaker": "usr"}, {"text": "I understand. During these times, it is very stressful.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "my stress very high", "speaker": "usr"}, {"text": "Whenever I am stressed, I like to go for a walk and listen to music. It helps take me away and reflect for a while.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "OK I listen the music", "speaker": "usr"}, {"text": "daily my stress very high", "speaker": "usr"}, {"text": "my body and my mind very tired", "speaker": "usr"}, {"text": "my family happiness daily challenges", "speaker": "usr"}, {"text": "Music is a great stress relief! Excercise is great too, for releasing those happy endorphins! Both music and exercise really help me deal with my stress levels!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "ok", "speaker": "usr"}, {"text": "You are having stress in your family as well?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "what type of music", "speaker": "usr"}, {"text": "Personally, I enjoy hip hop/ rap or anything upbeat. It puts me in a great mood and makes me feel strong.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "my stress level very high in some time", "speaker": "usr"}, {"text": "I understand. Trying some options to work through stress can be very helpful for you.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "ooh", "speaker": "usr"}, {"text": "try in some option work", "speaker": "usr"}, {"text": "Yes, we all have stress. Learning to deal with it is the key!", "speaker": "sys", "strategy": "Information"}, {"text": "my children carrying important", "speaker": "usr"}, {"text": "another work choice some late", "speaker": "usr"}, {"text": "You have children? How many?", "speaker": "sys", "strategy": "Question"}, {"text": "two", "speaker": "usr"}, {"text": "They are a blessing!", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you", "speaker": "usr"}, {"text": "Absolutely!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "stress level decreasing any doctor consults", "speaker": "usr"}, {"text": "other than yoga", "speaker": "usr"}, {"text": "any other idea", "speaker": "usr"}, {"text": "Doctors can help by prescribing medicine for stress, if you feel like nothing is helping. I have suffered with anxiety for years. It was affecting my blood pressure and I finally had to go to a doctor for anxiety medicine. It has helped me. I still exercise though. It makes me feel great! I enjoy dance fitness!", "speaker": "sys", "strategy": "Self-disclosure"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Previous Experience", "emotion_type": "depression", "problem_type": "job crisis", "situation": "trying to find a job in this town is almost impossible, it is either fast food, walmart, or if you know someone the chemical plants. i need to get out of the place i am in or i am going to go insane. i cant do that without more income.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello! How may I support you today?", "speaker": "sys", "strategy": "Others"}, {"text": "feeling really stressed out and exhausted trying to find a job in a small town", "speaker": "usr"}, {"text": "I understand how frustrating it can be, especially with COVID turning our world upside down!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "May I please know what field you are in?", "speaker": "sys", "strategy": "Question"}, {"text": "yea that has really put a damper on a lot of my job searches. currently im in the medical field. i serve as an in home health care provider. but that is only part time.", "speaker": "usr"}, {"text": "First fall, I tip my hat to you! It is because of people like you, our frontline heroes, that we are at least able to put some fight up against the corona demon!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I hope you heard that major pharma companies have tested vaccines which are 90-95 % effective! Given the current advancement in technology, it is a great news.", "speaker": "sys", "strategy": "Information"}, {"text": "thank you for that. i just wish i either had more hours or made more at a time. working part time just isnt cutting it.", "speaker": "usr"}, {"text": "it is good that they are making progress on the vaccines. i just question their testing and how they are doing it.", "speaker": "usr"}, {"text": "I understand. Part time or reduced hours can be a source of concern.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "and i desperately need to move out of the situation that i am in. but cant do it with my current level of income.", "speaker": "usr"}, {"text": "We just need to trust them to bring the vaccine to the public. I hope in due time they will publish their detailed research and development papers.", "speaker": "sys", "strategy": "Information"}, {"text": "Regarding your situation, have you tried a secondary source of income? Like becoming a delivery driver or an order taker?", "speaker": "sys", "strategy": "Question"}, {"text": "in the town where i live there are no services like uber eats or door dash.", "speaker": "usr"}, {"text": "i have been looking for work from home jobs right and left", "speaker": "usr"}, {"text": "Ok. I suppose you can try online jobs. One of my friends lives outside the city and is a part time online order taker for Pizza Hut.", "speaker": "sys", "strategy": "Information"}, {"text": "All you need is phone and internet. You will need to take customer's orders and input it in Pizza Hut's order system.", "speaker": "sys", "strategy": "Information"}, {"text": "is this something you can explore doing?", "speaker": "sys", "strategy": "Question"}, {"text": "online order taker? how do you sign up for that?", "speaker": "usr"}, {"text": "Great! You can search for \"Pizza Hut online order taking job\". The first result will lead you to the company that manages these jobs.", "speaker": "sys", "strategy": "Information"}, {"text": "highly possible, have a phone and a high speed internet connection.", "speaker": "usr"}, {"text": "Once you complete training, the pay is good especially during weekends, where peak load hits.", "speaker": "sys", "strategy": "Information"}, {"text": "thank you. i had not even heard of this. i will apply in a min when we are done talking. i apprecieate it.", "speaker": "usr"}, {"text": "I am glad I could be of help. I wish you all the best!", "speaker": "sys", "strategy": "Others"}, {"text": "thank you!!! :)", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Previous Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "I am in a critical situation in need of money, urgently for my business. I was sure my friend will help me. To my surprise, he has refused, in spite of my help to him previously when he was in a similar situation.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "3"}}, "dialog": [{"text": "Hello, how are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi, is there anything you'd like to talk about today?", "speaker": "sys", "strategy": "Question"}, {"text": "Today there is nothing to feel about that. When I think of it or have some situation to recall the previous incident I get very angered on my friend, who did not help me, in spite of my volunteer help to him on a similar situation.", "speaker": "usr"}, {"text": "Would you like to give me a few more details?", "speaker": "sys", "strategy": "Question"}, {"text": "So simple. I was in need of money, urgently, for my business. I helped him when he was in a similar situation. Now I am in situation, previously he was when I helped. I expected my friend surely will help. But he did not. This has put me some anger on him. This was a situation that happened 1 year before. Now I recall this for chatting.", "speaker": "usr"}, {"text": "Well, are you sure that he could have definitely afforded to loan you anything?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes. That was well within his limits and he should have obliged.", "speaker": "usr"}, {"text": "Well, the thing is, just because you had lent to him does not mean he is obliged to help you", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Though of course it would have been the courteous thing to do", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you for your understanding and feeling. I feel some relax over the anger, just by your words.", "speaker": "usr"}, {"text": "Is it possible to try to talk to him calmly and tell him exactly how he has made you feel?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes. I tried calmly of the situation. He told accepting as the situation has passed. I am not sure he has fully understood. As the situation passed, he says okay.", "speaker": "usr"}, {"text": "I think you need to decide whether you just just let it go or whether you cant' and won't be able to continue the friendship", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "However I continue the friendship not affected by this harassment.", "speaker": "usr"}, {"text": "Aren't you worried that it might rankle with you and surface again at some time to affect the friendship?", "speaker": "sys", "strategy": "Question"}, {"text": "My behavior with him will not be affected because of this. But whenever I happen to think or recall of this I get to anger of it unavoidably. And cools off in some time.", "speaker": "usr"}, {"text": "It is understandable. I hope that I have been able to help you a little and thank you for talking it out!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I need some more to chat with you. Is there any suggestion not to get angered again, even when having some recall or thought of the situation. That has been my problem.", "speaker": "usr"}, {"text": "Have you thought of trying any meditation exercises or breathing exercises... just to help you stay calm?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Generally I am cool, not an emotional person. If I need any special training, it should be only because of this. If there is some simple way that could help.", "speaker": "usr"}, {"text": "I think you should give it a try - I have personally found breathing exercises very helpful! Thank you for talking, I must go now.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "However it is not at all required. That anger does not affect me, just only feeling for some minutes. I let it go.", "speaker": "usr"}, {"text": "can you press quit and do the survey? It has to be done your end:) We've done ten turns each.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think you suggest to try for breathing exercise. Do you feel benefited by that, often or rarely.", "speaker": "usr"}, {"text": "Yes I do but the task really is finished. Please press quit, I can't do it my end. Neither of us will get paid if you do not. Ten turns each and fifteen minutes .. we've done that.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "If you are urgent, I do not want to delay you . Thanks, Bye.", "speaker": "usr"}, {"text": "bye!", "speaker": "sys", "strategy": "Others"}, {"text": "you have to press quit. It does not work from this end.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Please press quit or neither of us gets paid. This has already taken twice as long as it should have.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Please press quit.", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "Yes. I liked the task. It gave some relax over the anger and suggested some way to reduce the anger.", "seeker_question2": "None", "supporter_question1": "seeker simply would not press quit", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "CoVid has created a situation where I have to work from home all the time and I am unsure whether I will be employed next month", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello... I am feeling quite anxious", "speaker": "usr"}, {"text": "Hi, I am very sorry to hear that.", "speaker": "sys", "strategy": "Others"}, {"text": "What it is you are feeling anxious about?", "speaker": "sys", "strategy": "Question"}, {"text": "CoVid and my job leave me worried every day", "speaker": "usr"}, {"text": "So you are feeling anxious about losing your job due to COVID, just to clarify.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, I have been forced to work from home and I am unsure if my job will still be around in a month", "speaker": "usr"}, {"text": "I am worried I will lose my house if my job is eliminated", "speaker": "usr"}, {"text": "Just from the few messages we have exchanged I can tell this is making you very anxious.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Have there been any lay off's at your job due to COVID?", "speaker": "sys", "strategy": "Question"}, {"text": "It is making me anxious. There have been some layoffs in other departments.", "speaker": "usr"}, {"text": "And, some people who decided to go in the office a few days have gotten CoVid.", "speaker": "usr"}, {"text": "I completely understand that feeling, as I was also very worried about my job when the pandemic started,", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Have you spoken with your manager about this? It might help to get some clarification from your manager about your job security?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is a good suggestion. I have actually been worried about the answer I would get or that I would get no real answer at all.", "speaker": "usr"}, {"text": "the truth right now is scary", "speaker": "usr"}, {"text": "I understand being worried about that, but I definitely think getting some clarity would help you out in the long run.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I may try that this week. I feel a bit better, but how long can this go on? So many people have lost jobs and are sick or dying. Two people in my building have died.", "speaker": "usr"}, {"text": "I think about lying in the hospital alone, no job, dying.", "speaker": "usr"}, {"text": "From the news I have seen the vaccine is coming soon and that is supposed to be very helpful to help get back to normal.", "speaker": "sys", "strategy": "Information"}, {"text": "I hope that is true. I miss my workmates. They are good friends. We all want to see each other again and have our jobs.", "speaker": "usr"}, {"text": "I know it is a super tough time, but I know you can make it through it!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "The worst days are when I keep the anxiety inside and don't talk much about how I feel.", "speaker": "usr"}, {"text": "I have struggled with anxiety in the past as well and it definitely helps to talk to people about it.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I really appreciate your assistance today. I feel better and will take some action this week. Thank you!", "speaker": "usr"}, {"text": "Good bye!", "speaker": "usr"}, {"text": "You're very welcome! Feel free to chat if you need anything else!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "this is my first time completing the task, it is very interesting", "seeker_question2": "Everything worked perfectly and the instructions are clear", "supporter_question1": "Seeker did a great job with information and issues", "supporter_question2": "Great website, great task"}

{"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "Nervous about a test in the future because I do not know if I am learning well enough because of lack of in-person teaching.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "anybody home?", "speaker": "usr"}, {"text": "Hello! What would you like to talk about today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi, a little bit of anxiety of academics", "speaker": "usr"}, {"text": "Can you tell me more about this anxiety?", "speaker": "sys", "strategy": "Question"}, {"text": "Well, I am nervous about a test I have coming up because I am wondering if I learned enough.", "speaker": "usr"}, {"text": "ok?", "speaker": "usr"}, {"text": "I am here, it seems that you don't feel like you've studied enough. Is that correct?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "That and because of the pandemic, I have not been able to connect with the teacher enough to know if I am completing things correctly. What can I do?", "speaker": "usr"}, {"text": "It truly depends on the subject! There are online sites that provide free additional instruction", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Can you tell me what the class is?", "speaker": "sys", "strategy": "Question"}, {"text": "Its a math class. I have tried connecting with other students but many are just as confused as me, especially when it comes to showing the work part. You mentioned online sites, how accurate and helpful are those?", "speaker": "usr"}, {"text": "Khan Academy is absolutely fantastic! It is extremely helpful and accurate since it is run by educators.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Ok, I have to check that out as I have never heard of them. Did they have any reviews on how helpful they are in the math field?", "speaker": "usr"}, {"text": "No but I am a former math teacher and I would give them to my students!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Okay, that is great. That eases my anxiety a bit.", "speaker": "usr"}, {"text": "I am so glad! I know online school is stressful but I think you can do it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks. I am learning as I go and I am believe I am getting better. Just got to get use to it.", "speaker": "usr"}, {"text": "I can recommend other resources if you'd like.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thank you, just a couple more if you have them.", "speaker": "usr"}, {"text": "If this is an upper level math course, you can go to university sites! They always have lessons", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Okay, I will check that out. Thanks for your help.", "speaker": "usr"}, {"text": "Of course! Did you have any other questions?", "speaker": "sys", "strategy": "Others"}, {"text": "No, that was all. Thank you for your assistance and providing me with some sources that can definitely help. Have a great day!!", "speaker": "usr"}, {"text": "Good luck studying! You're capable of doing well!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks again for the words of encouragement. Goodbye!", "speaker": "usr"}, {"text": "You can terminate the convo at any time!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "Just the wait between speaking with someone.", "seeker_question2": "Just the wait time.", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "job crisis", "situation": "I was scheduled to take my vacation after next week on Christmas week but due to some people quitting my boss suggested that I will have to work , I will not work because I already have plans but I am afraid that if I don\u2019t work she will cut my hours when I come back", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi! How are you tonight?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi! How are you tonight?", "speaker": "sys", "strategy": "Question"}, {"text": "I am doing just great now", "speaker": "usr"}, {"text": "Sorry that typed twice.", "speaker": "sys", "strategy": "Others"}, {"text": "How about you?", "speaker": "usr"}, {"text": "I'm enjoying hearing the rain on the roof! Can I encourage you in some way?", "speaker": "sys", "strategy": "Question"}, {"text": "Well , I already made my mind up, I am not working during Christmas week because I already have plans and also because I requested this week off back on May , so it is not my fault some coworkers quit", "speaker": "usr"}, {"text": "You made plans for Christmas and a coworker quit? Are they asking you to work then?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, my manager said I should work and show I am a team player? I said what? You took your vacation week on thanksgiving and we all worked hard to cover you, it I not my problem that two teammates quit and you have to work harder during my absence", "speaker": "usr"}, {"text": "I can understand your frustration. You were a team player during Thanksgiving so saying you are not seems like he wants you to feel guilty.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Is this a company where you see yourself getting a promotion?", "speaker": "sys", "strategy": "Question"}, {"text": "Besides the only reason I am taking that week off is because my kids are coming home. My son lives in Chicago and due to Covid I haven\u2019t seen him all year and my daughter lives in Nashville and she used to come home often but also because of the pandemic , she has not been able to come as often as I would like", "speaker": "usr"}, {"text": "Family is important. I can imagine how excited you have been to see your children again.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "No, I have not hopes of promotion, I have been 18 years with them and I have straight told them I just want to work through my retirement in the same position", "speaker": "usr"}, {"text": "I have personally had to learn how to not buy into false guilt. If you had plans, then they can ask some people to help out. However, I would consider maybe being flexible one day or two, but not out of guilt, but out of concern. I would personally pray about it. It's a hard situation.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thanks for your advice , I think it all will work out, I think the \u201cbig guy\u201d aka as the owner will understand the situation", "speaker": "usr"}, {"text": "I'm sure it will all work out. I have been in that spot. You want to help, but not because they guilt you into it, that seems unfair.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Maybe they will offer double time? lol That would be nice.", "speaker": "sys", "strategy": "Others"}, {"text": "Exactly, she has to understand that life goes beyond work and I have been a very loyal worker for more than 18 years so I think she is trying to fight a fight where she definitely can lose", "speaker": "usr"}, {"text": "I was just discussing with my husband how many people want to try and intimidate us lately. Seems so many are stressed out. I hope you have a Merry Christmas and really enjoy your visit with the kids.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "At this point , I don\u2019t need the extra money , what I need is time to spend with my family and that\u2019s exactly what I am going to do", "speaker": "usr"}, {"text": "I agree with you! It has been a tough year. Jobs come and go, but family is forever! :D", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you and I wish you and your family a Merry Christmas and well a better year than 2020, that last one I am sure will be a very easy one", "speaker": "usr"}, {"text": "Thanks! :D", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "I liked chatting with the lady and encouraging her.", "supporter_question2": "I had some problems last night with the seeker not speaking English and making up fake problems. I have not had those hits approved and if you could help me with that, that would be helpful to me. Thanks."}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "facing a breakup with the partner..", "survey_score": {"seeker": {"initial_emotion_intensity": "5"}, "supporter": {}}, "dialog": [{"text": "Hi..how are you today", "speaker": "usr"}, {"text": "Iam looking for some help towards facing breakup with the partner", "speaker": "usr"}, {"text": "can you help me providing some emotional support", "speaker": "usr"}, {"text": "Is there anything that I can do to be get out of the sadness in my life", "speaker": "usr"}, {"text": "Absolutely. Tell me more about it. When did it happen?", "speaker": "sys", "strategy": "Question"}, {"text": "it happened about a week ago..my boyfriend is being very possessive about everything I do", "speaker": "usr"}, {"text": "I find it not convincing and broke up with him", "speaker": "usr"}, {"text": "I see. Were you living with your boyfriend? How was your life post breakup?", "speaker": "sys", "strategy": "Question"}, {"text": "ye since an year..Iam feeling an emptyness in my life", "speaker": "usr"}, {"text": "Do you suggest anything to come out of this", "speaker": "usr"}, {"text": "I am sorry to hear that. It must be difficult. I have gone through a lot of breakups in my life too, and I know what you are going through.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yeah how do you manage after your breakup", "speaker": "usr"}, {"text": "Has the sadness eased over time in the past year? Were you consciously taking some measures to get over the stage?", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah iam implementing of taking a new hobby which is distracting me a little", "speaker": "usr"}, {"text": "On average it takes me about a year to get over this. I feel like there is no better person for me, I don't know what the future brings, and I am imaging all the scenarios where past relationships could have been successful for me. I took a lot of walks and spent a lot of time with friends.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yeah those are two good strategies to follow..I will be considering them", "speaker": "usr"}, {"text": "Do you have used any counselling?", "speaker": "usr"}, {"text": "I didn't. I wasn't able to afford them. I actually felt bad about venting the situation to my friends. They offered a lot of emotional support and I am sure they didn't want to seeing me like this.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Do you have a support system in place? Are you considering getting counseling?", "speaker": "sys", "strategy": "Others"}, {"text": "Even I cannot affod a counsellor..But Iam too embarraseed to talk to my friends..", "speaker": "usr"}, {"text": "Yes ..Iam thinking about getting a counselling", "speaker": "usr"}, {"text": "do you know any best counsellors", "speaker": "usr"}, {"text": "I am glad that you are preemptive about it. I think one year in, if you still constantly think about it, a counseling session would help you get closure. Even if it is a one session, you can always assess after trying this out. My current company actually offers free counseling session if I want to, I understand it is called \"One Medical\"?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yeah thank you for the help..is there any other strategies i can follow", "speaker": "usr"}, {"text": "I also took up a lot of volunteering. It gives me a purpose and a group to belong to, where I can start fresh, have no baggages and meet new people.", "speaker": "sys", "strategy": "Information"}, {"text": "Yeah i think i will start fresh from tomorrow..Do you have any ideas about choosing next partner..", "speaker": "usr"}, {"text": "I am not familiar with the dating situation in pandemic time. I would say take it slow. If it is a right partner for you, it will make you a better person.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yeah sure..I will take it slow..I think that will help me", "speaker": "usr"}, {"text": "I am glad that we are able to chat. I hope things can start working out for you and you are able to move on to a new chapter of life.", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah thank you for your help..I appreciate it..", "speaker": "usr"}, {"text": "I hope you have a wonderful day..Stay safe and healthy.", "speaker": "usr"}, {"text": "Thank you. You too. I wish you all the best.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Previous Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "my close friend became an avid antivaxxer and felt it was his job to pressure me over it...he wouldn't drop it and so i had to cut off communication, at least for now.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hi", "speaker": "usr"}, {"text": "Hi, how are you doing?", "speaker": "sys", "strategy": "Question"}, {"text": "oh i am totally pissed off at my friend", "speaker": "usr"}, {"text": "he is an intelligent person....and was (is?) a close friend...but...he became an antivaxxer....critical of me for wanting a covid vaccine", "speaker": "usr"}, {"text": "it became unbearable....i got so mad i just cut off communication....i don't understand his pushiness.", "speaker": "usr"}, {"text": "Oh that's not good. Has he been putting pressure on you not to get the vaccine?", "speaker": "sys", "strategy": "Question"}, {"text": "yes", "speaker": "usr"}, {"text": "i said \"lets agree to disagree\" but he could not accept that", "speaker": "usr"}, {"text": "it's like he felt it was his duty to \"save me\"", "speaker": "usr"}, {"text": "i feel disrespected, basically", "speaker": "usr"}, {"text": "I know it can be really frustrating. I 've had a friend like that before. Would cutting him out of your life make you more upset?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i'm not sure...but i have...and i miss him!", "speaker": "usr"}, {"text": "Or would you like to continue the relationship, but maybe not now?", "speaker": "sys", "strategy": "Question"}, {"text": "I think that's something you need to think about.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I mean he sounds kind of important to you that it's making you feel like this.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "i think maybe once covid blows over things might get back to where they were, i think that's what i want", "speaker": "usr"}, {"text": "but part of me is just hurt and doesn't want something like this to happen again with him", "speaker": "usr"}, {"text": "he is important to me, yes", "speaker": "usr"}, {"text": "we have been friends for 20 years, he's one of my oldest friends", "speaker": "usr"}, {"text": "I really understand how you feel. Honestly the best thing I did was cool off a little and think how I want to take this friendship forward.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "you had a friend like this before you say? how did you deal with it?", "speaker": "usr"}, {"text": "as in what was the end result for you both, in your case? just curious", "speaker": "usr"}, {"text": "i may email him but i'm not sure....i don't want it to end up being an argument, i don't have the mental energy for that...(covid situation has left me mentally depleted)", "speaker": "usr"}, {"text": "So I cut it off completely because she was starting to be destructive. She called me selfish because I did not want to hang out with her during COVID. We met up and talked about it, but she was out of hand and I quit the friendship.", "speaker": "sys", "strategy": "Information"}, {"text": "But I think the best thing is to have some time alone and think about it.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "that's interesting....another covid-induced conflict", "speaker": "usr"}, {"text": "I know right.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i like your idea of taking some time...that seems like a sensible path forward", "speaker": "usr"}, {"text": "Think about all the good and bad stuff that has happened between you two and see if it's worth keeping this friendship.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Don't really let your emotions take over. Think logically with a clear head.", "speaker": "sys", "strategy": "Information"}, {"text": "hmmm yes....maybe I will journal about it to get my thoughts clear", "speaker": "usr"}, {"text": "okay", "speaker": "usr"}, {"text": "I hope this helped. You guys may see each other and forget all about it. Laugh about it later.", "speaker": "sys", "strategy": "Others"}, {"text": "i can't figure out if covid has brought people together or torn them apart, honestly", "speaker": "usr"}, {"text": "lol i hope you're right", "speaker": "usr"}, {"text": "I think it has been tearing people apart because of everyone's different beliefs.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "covid seems to have brought out a lot of strong feelings in some people", "speaker": "usr"}, {"text": "i tend to think you are right....but early on people were rallying together it seemed....but that didn't last long", "speaker": "usr"}, {"text": "I also think staying in the house too long has really made us bored and tired and kind of out of our minds lol.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "maybe by fall society will become more cohesive again, what do you think?", "speaker": "usr"}, {"text": "hahaha yes totally", "speaker": "usr"}, {"text": "I hope so. I'm starting kind of a new life and I want to get on with it.", "speaker": "sys", "strategy": "Others"}, {"text": "I think we all want to get on with our lives", "speaker": "sys", "strategy": "Others"}, {"text": "oh really? what kind of a new life?", "speaker": "usr"}, {"text": "I'm really happy you are getting the vaccine. I just got mine yesterday.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i need a vaccine...then i can restart my old life", "speaker": "usr"}, {"text": "wooohoooooooo congrats!!!", "speaker": "usr"}, {"text": "any side effects?", "speaker": "usr"}, {"text": "which did you get?", "speaker": "usr"}, {"text": "I just graduated, I'm going to Grad school in the fall and getting married. That's my life : )", "speaker": "sys", "strategy": "Information"}, {"text": "Ok so I was sore and kind of sick.", "speaker": "sys", "strategy": "Information"}, {"text": "wow lots of exciting things! which vaccine did you end up getting?", "speaker": "usr"}, {"text": "i'm expecting mine within the next couple of weeks, can't wait", "speaker": "usr"}, {"text": "I got pfizer which is the best from what I know. That and Moderna. Don't get any other kind.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "oh i won't....astrazenca became available for 55 plus yesterday....NO THANKS", "speaker": "usr"}, {"text": "If you're not afraid of needles go do it! I really encourage it!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Just have a lazy day afterwards with some warm soup and Netflix.", "speaker": "sys", "strategy": "Information"}, {"text": "well thank you for talking with me....you cheered me up and helped me put my friend situation into perspective....i'll take some time like you suggested to asses my friendship", "speaker": "usr"}, {"text": "i don't mind needles...don't even care if i have a fever for a week...all totally worth it :)", "speaker": "usr"}, {"text": "No problem. It was very nice talking to you. And I hope you're situation with your friend has a happy ending.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Oh I agree : )", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "congrats on your upcoming marriage and i wish you both every happines. Cheers.....bye", "speaker": "usr"}, {"text": "Thank you!!! Have a good one!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no", "seeker_question2": "make it go live so i can use the service!! I like it and am a big believer in the power of peer support.", "supporter_question1": "It was a very friendly task and a good conversation was held. I also like the icon photos. Very relaxing.", "supporter_question2": "Encourage both seekers and peer-supporters for more casual talk. It's more comfortable when both sides can have an easy conversation."}

{"experience_type": "Previous Experience", "emotion_type": "anger", "problem_type": "Sleep Problems", "situation": "i couldnt sleep because my neighbors were partying and playing loud music", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "3"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "Hello there, how can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "yes i had problems sleeping one night", "speaker": "usr"}, {"text": "i was so angry that i couldnt sleep", "speaker": "usr"}, {"text": "I am sorry to hear that. How often do you have problems sleeping?", "speaker": "sys", "strategy": "Question"}, {"text": "i have them frequently when my neighbors are loud with their music.", "speaker": "usr"}, {"text": "I hear you, I used to have noisy neighbours too.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "How long have you been living next to your noisy neighbours for?", "speaker": "sys", "strategy": "Question"}, {"text": "Its hard because they dont answer there door so i can tell them about the issue.", "speaker": "usr"}, {"text": "If noise levels are above the legal limit, you can get the police involved, however, its probably better to have that open conversation with them first. Let them have the opportunity to fix it before it escalates.", "speaker": "sys", "strategy": "Information"}, {"text": "Have you tried just a simple knock on the wall to let them know you are not happy?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Since they are not answering the door.", "speaker": "sys", "strategy": "Others"}, {"text": "Unfotunately the police won't do anything about it because they know these neighbors are trouble. i even tried to communicate with the neighbor one day getting my mail.", "speaker": "usr"}, {"text": "I would personally try to write a letter and post it through their door, give them 24 hours to be able to read it and think about it. If they continue to be noisy the next day, you should definitely call the police. The police are there for law and order, and it sounds as though they are causing a public nuisance which is what the police are there to do, no matter how troublesome your neighbours are. They aren't above the law.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i cannot write a letter because they will not understand since they dont speak english much,", "speaker": "usr"}, {"text": "Again, the police don't wat to get involved,", "speaker": "usr"}, {"text": "thank you for your input but i dont think i have anymore option but move and sell my house,", "speaker": "usr"}, {"text": "I just think that getting away from them would help", "speaker": "usr"}, {"text": "I understand you feel helpless, but I really think that is the last option. I don't know if you are saying the police will not help because this is what you have been told by a friend or this is your experience. But they really are there to help you in a case like this.", "speaker": "sys", "strategy": "Information"}, {"text": "i have contactd the police they told me its not a problem the can fix", "speaker": "usr"}, {"text": "\"Police typically are responsible for maintaining public order and safety, enforcing the law, and preventing, detecting, and investigating criminal activities. These functions are known as policing\"", "speaker": "sys", "strategy": "Information"}, {"text": "apparently none of the household members will open the door for the police", "speaker": "usr"}, {"text": "i will try again", "speaker": "usr"}, {"text": "thank you for all your help i hope you have a great day.", "speaker": "usr"}, {"text": "Then I would suggest if the police are not able to help you take the officers badge numbers and contact your local council or government,", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No problem. I know your issue will be solved without having a move away. Have a great day too!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "My fiance and I are splitting up after 5 years and I feel like I'm starting over again.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi.", "speaker": "usr"}, {"text": "Hi, how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "Doing okay, thanks, how are you doing?", "speaker": "usr"}, {"text": "I am doing all right, thanks. Anything you would like to talk about?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, my fiance and I are splitting up.", "speaker": "usr"}, {"text": "I am sorry to hear that. How long have you been together?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "A little over 5 years.", "speaker": "usr"}, {"text": "Wow, that is a long time. Breaking up is never easy, but it's especially rough when you were in a long term relationship.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes exactly, so I feel like I'm starting all over again.", "speaker": "usr"}, {"text": "I know how that feels. It's really hard at first, but it gets easier. There are some benefits to being single after all.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Sure, I will have time to focus on myself and start anew. But, I am nervous and apprehensive.", "speaker": "usr"}, {"text": "It might help to look for a new hobby. That will give you something to focus on, and it could help you meet new people too. My main hobby is baking.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "This is true. I have wanted to start going to the gym more and start doing more yoga.", "speaker": "usr"}, {"text": "I think that's a great idea. Exercise is good for the body and mind. :)", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you. I also need to start looking for a new apartment. I am staying with a friend for now.", "speaker": "usr"}, {"text": "Looking for a new place can be a hassle! But it is kind of exciting too. I think i t's nice to move into a fresh new space and experience a change of scenery.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It's been hard with the pandemic, but luckily I have a good friend and she's not rushing me out.", "speaker": "usr"}, {"text": "Yeah, unfortunately the pandemic has made a lot of things harder :(", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, I feel like it had an impact on my relationship.", "speaker": "usr"}, {"text": "A lot of my friends have been saying the same thing. It seems like everyone has been under so much stress lately.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "I found the task interesting and enjoyable.", "supporter_question2": "I would have liked to see an indication that my partner was typing a response."}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I'm about to lose my job because my company is not able to negotiate my existing contract and I'm unable to secure another job. I feel anxiety on what to do and next steps to take.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Good evening, how are you feeling at the moment?", "speaker": "sys", "strategy": "Question"}, {"text": "Hey, how are you. I wish I can say I'm good but feeling down and nervous. :(", "speaker": "usr"}, {"text": "Oh I am so sorry. Please know that I am happy to listen! What is going on with you?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm about to lose my current job, because my contract is about to expire. I don't have another job offer on the line.", "speaker": "usr"}, {"text": "Is there no possibility of having your contract renewed?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "They honored my current contract, but due to rising cost and expenses they are downsizing the company.", "speaker": "usr"}, {"text": "It could be due to the pandemic, I suppose. Are you in touch with government agencies who could help you due to the exceptional circumstances?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes I reached out, but unemployment won't help as much, won't cover most of my expenses. I just don't know how to deal and cope from this. I want to change my mindset but it's all at once and I can't deal with it.", "speaker": "usr"}, {"text": "I think a good place to start would be your doctor - they might be able to refer you to a counsellor.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I understand seeking professional help is a good move. But its more the feeling of uncertainty that I have trouble coping with. I know if I can overcome this, I can deal with it and move on. Any ideas?", "speaker": "usr"}, {"text": "Would you consider taking some sort of job on a temporary basis, even though it is way out of your normal field? Bar tending or something? Just to make you feel you were earning.", "speaker": "sys", "strategy": "Question"}, {"text": "I do have side incomes, but I lost majority of my income. But I know I can find something in the future. I just need to overcome this anxiety and nervous feeling. Maybe then I can have confidence.", "speaker": "usr"}, {"text": "Would you consider medication? It's not a panacea but it can help in the short term.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No medications, a bit stronger than that. I can cope without that. Probably might seek a professional and talk it out.", "speaker": "usr"}, {"text": "Whatever you do don't go self medicating! That does not help at all.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I hope I have been able to give you a little bit of piece of mind and I wish you a good deal of luck in the future", "speaker": "sys", "strategy": "Others"}, {"text": "That true, I meant I dont want any medications. Might try other coping techniques, talking, breathing.", "speaker": "usr"}, {"text": "That sounds like a really good idea! All the best", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks for the advice of the professional though, I think its a good start. I feel better now.", "speaker": "usr"}, {"text": "Anyway thanks for talking :) Can you press the quit button as I am not allowed to my end.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, thank you for helping and good luck with everything.", "speaker": "usr"}, {"text": "Glad to hear :)", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "The task was good, I was able to cope with my situation and able to feel better about the situation.", "seeker_question2": "Maybe add emojis to make a better statement.", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "The pandemic is causing my company to close. I am now going to be searching for a job in a saturated market!", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "1", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "I'm so anxious. I'm losing my job at the end of the month and I don't know how my resume is going to hold up with so many other people looking for work too!", "speaker": "usr"}, {"text": "I can understand why you would feel this way. Maybe you should try to take a step back and reassess the situation.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Maybe, but it's hard to feel like there is another way to approach it. There's so many people struggling. It's all so sad and scary right now.", "speaker": "usr"}, {"text": "It may be a good time to go over your resume, making sure to fine tune all of your achievements and qualifications. This may help ease some of your worries and fears.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Wow, that's a great idea.", "speaker": "usr"}, {"text": "Hmm. But what if I spend the fee to get my resume looked at but then don't land a job? Wouldn't it be better to save the money and hedge my bets?", "speaker": "usr"}, {"text": "It seems that you are mixed up in the decision to put in extra funds in a professional resume polish or use your time and energy instead of actual financial means. Is that right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Exactly. I'm anxious that if I don't get professional help I won't land a job but then on the other hand I'm anxious that if I don't get a job I'll have needed the savings.", "speaker": "usr"}, {"text": "Perhaps you should speak to a trusted mentor or a closed loved one and seek their opinion. Often, we need someone outside of the actual situation that can give us great advice.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's a good idea too. Maybe even someone who recently changed jobs can give me some interview tips! -Even if I get the interview I know I'm going to be anxious about that!", "speaker": "usr"}, {"text": "I understand we can all feel anxious during an interview, but remember what great qualities you can bring to the table and believe in yourself!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I'll try! Thank you so much for the advice!", "speaker": "usr"}, {"text": "Also, there are many online resources that are great at finding available jobs and require your time and effort, but not any money invested. This might be a good tool as well!", "speaker": "sys", "strategy": "Information"}, {"text": "That's very true. Maybe I'll get started on that tonight.", "speaker": "usr"}, {"text": "I hope so. I've also been in a similar situation so I can completely understand your feelings.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Keep in mind there are also resume sites that are free to use, as I know you are concerned about the financial part in that area.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's nice to hear! Sometimes it feels like I'm being dramatic. I really appreciate your thoughts, having an action plan really helps me feel less anxious. Thank you.", "speaker": "usr"}, {"text": "Can I help with anything else?", "speaker": "sys", "strategy": "Others"}, {"text": "I don't think so. I already feel excited to get started looking at those resources and tweaking my achievements.", "speaker": "usr"}, {"text": "Your feelings are completely valid and I wish you the best. You got this!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "It took a long time for my partner to respond", "seeker_question2": "", "supporter_question1": "it is a bit long", "supporter_question2": "a little shorter interaction"}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "My colleagues are always talking about me behind", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hello! how are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am not fine", "speaker": "usr"}, {"text": "Why is that?", "speaker": "sys", "strategy": "Question"}, {"text": "My colleagues always talking bad about me behind", "speaker": "usr"}, {"text": "Oh I see. Your colleagues talking about you has you feeling down today.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yeah. It makes me very sad", "speaker": "usr"}, {"text": "I understand why that would be so. I have had a similar situation happen to me before.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "How did you solve it?", "speaker": "usr"}, {"text": "I totally understand why you are sad. It's very hurtful when someone talks bad about you.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "How to solve the issue? I need a solutions", "speaker": "usr"}, {"text": "Well I convinced myself that their opinions did not matter. Also, I confronted a few of them alone to find out why they were talking about me.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Another thing that you can do if nothing else works is to move to another department or even another job. But before you do that try and find out what the problem is exactly. Maybe it is not as bad as you think.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I had asked them about it. but they does not reply me", "speaker": "usr"}, {"text": "I already asked them", "speaker": "usr"}, {"text": "In situations like this people tend to feel more powerful when they withhold information. They are more than likely very immature and insecure.", "speaker": "sys", "strategy": "Information"}, {"text": "But they are doing many things behind me", "speaker": "usr"}, {"text": "That is a perfect example of immaturity. When people act like this, the person they are ostracizing makes them feel threatened in some way so they treat them badly in order to regain control and security.", "speaker": "sys", "strategy": "Information"}, {"text": "I had someone that felt very insecure because of me talk badly about me to our mutual friends and even family. What I ended up doing was to completely block the person out of my life and go on living and being me. I showed the people that that person was a jealous, insecure liar simply by being myself.", "speaker": "sys", "strategy": "Self-disclosure"}], "seeker_question1": "Nothing", "seeker_question2": "Nothing", "supporter_question1": "no, nothing", "supporter_question2": "no, nothing"}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "Looking for an online job. hard to find one. too competitive", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "3"}}, "dialog": [{"text": "How may I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello", "speaker": "usr"}, {"text": "Are you there??", "speaker": "sys", "strategy": "Question"}, {"text": "if", "speaker": "usr"}, {"text": "I would like you to answer a few question, if that is ok", "speaker": "usr"}, {"text": "What was that?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I am looking for a side job", "speaker": "usr"}, {"text": "cannot find it very easily", "speaker": "usr"}, {"text": "I can provide you with some insights...sure.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "nice", "speaker": "usr"}, {"text": "Uber. Lyft, Door Dash and Amazon delivery services are good.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I could find some jobs that pay like 3 dollars an hour but not decent one", "speaker": "usr"}, {"text": "yeah, I am scared to go out", "speaker": "usr"}, {"text": "Amazon pays well.", "speaker": "sys", "strategy": "Question"}, {"text": "I wish I could", "speaker": "usr"}, {"text": "Don't be scared to go out.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "how much do they get?", "speaker": "usr"}, {"text": "amazon", "speaker": "usr"}, {"text": "There are plenty of jobs for freelance writers. Consider freelance content writing.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "What do you want to do as a Work From Home, Option?", "speaker": "sys", "strategy": "Question"}, {"text": "sure, I will. It has to be my native language though, i dont think they will hire me as an English writer", "speaker": "usr"}, {"text": "What is your native language?", "speaker": "sys", "strategy": "Question"}, {"text": "anything but something really stressful", "speaker": "usr"}, {"text": "You are not originally from the USA?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I am from USA but I don't speak English perfectly", "speaker": "usr"}, {"text": "I wish I did but certainly writing is something I like", "speaker": "usr"}, {"text": "Ok, you could be a tutor in your language for those who are native Engrish speakers.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I could write a book and self publish", "speaker": "usr"}, {"text": "yes! I thought about it, I should do it", "speaker": "usr"}, {"text": "I believe that it could be a new career option.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes", "speaker": "usr"}, {"text": "I believe that you can succeed for sure.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thanks, I will try to find some providers", "speaker": "usr"}, {"text": "The key to success is having a positive attitude and believing in yourself.", "speaker": "sys", "strategy": "Information"}, {"text": "or I could start doing that on my own", "speaker": "usr"}, {"text": "Awesome. I will keep in mind and I agree with you", "speaker": "usr"}, {"text": "I did the self-publishing route a long time ago. I gave me conifdence to succeed.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "oh nice! was it hard to self-publish back then?", "speaker": "usr"}, {"text": "I feel that you can have just as much success as I did.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "wow coool......", "speaker": "usr"}, {"text": "Self-willed belief they you can succeed in new money making ventures is the key!", "speaker": "sys", "strategy": "Information"}, {"text": "I had a friend who published a book about nuclear bomb, and I heard self-publishing is a little complicated", "speaker": "usr"}, {"text": "yes indeed", "speaker": "usr"}, {"text": "Do you need help with anything else?", "speaker": "sys", "strategy": "Question"}, {"text": "im good. thanks for your help", "speaker": "usr"}, {"text": "have a good xmas", "speaker": "usr"}, {"text": "Ok. Just click the red finalize and exit button to end the therapy session.", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "np", "seeker_question2": "no", "supporter_question1": "I think that the speaker should have talked about why he he or she could not find work. I thought the reason for the seeker's issues were weak. It seemed like a lame excuse.", "supporter_question2": "None"}

{"experience_type": "Current Experience", "emotion_type": "shame", "problem_type": "Appearance Anxiety", "situation": "I can't get a haircut due to pandemic, my hair is a disaster. I'm getting older and things are sagging. I am too shy to go on camera for my zoom meetings. And afraid to be rejeected once i am ready to date again.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Hell, How can I help?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm ashamed of how I look which makes me anxious when I have to attend zoom meetings, I have to leave my camera off. It feels like cheating!", "speaker": "usr"}, {"text": "I am badly in need of a haircut due to the pandemic...my short layered hair is now shoulder length shag lol...I hate the way I look right now and it gets me down.", "speaker": "usr"}, {"text": "Initially, I used to feel like that and never shared my camera but I know I can do all the time.", "speaker": "sys", "strategy": "Information"}, {"text": "oh really? how long did it take you to get up the nerve....its been months and months of mic only for me lol...and the silly thing is the people i'm zooming with aren't particularly attractive so I shouldn't feel ashamed.", "speaker": "usr"}, {"text": "When I saw many people were sharing camera and they didnt care about anything - few sitting in room full of mess but they dint care.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "in person i am much more confidant...would like to care less.", "speaker": "usr"}, {"text": "care less about being on cam i mean", "speaker": "usr"}, {"text": "some people look so comfortable and relaxed! I just get seized up with anxiety", "speaker": "usr"}, {"text": "correct - it is just our mind thing which stops us not to share but once you start sharing you will feel confident.", "speaker": "sys", "strategy": "Information"}, {"text": "Once you dont care what people think you will be more confident.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "You will also be used to it", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "maybe i should take the plunge...it seems so silly to me because logically i am not in these meetings to impress anyone", "speaker": "usr"}, {"text": "maybe i'll pick the least threatening meeting and start there...one that's a smaller group", "speaker": "usr"}, {"text": "You can also try different backgrounds in Zoom which will improve the way you will look.", "speaker": "sys", "strategy": "Information"}, {"text": "oh really? I haven't experimented with that. maybe I can get a friend to practise that with me", "speaker": "usr"}, {"text": "that's a good idea", "speaker": "usr"}, {"text": "Correct - you can start with your colleagues and then slowly you will start sharing in other meetings.", "speaker": "sys", "strategy": "Information"}, {"text": "no problem - practice always helps. Start small and then go big.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "its hard I'm getting older now (50's) and its hard seeing my appearance go downhill. But at least it's happening with my other friends too lol. Gravity is a bitch!", "speaker": "usr"}, {"text": "what age group are you in?", "speaker": "usr"}, {"text": "I am nearly 50 as well. People over 50s looks better and I am sure your appearance is good as well. It is just thinking.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "hmm yes....my attitude and self defeating thoughts....i need to work on that, thank you for your encouragement", "speaker": "usr"}, {"text": "It is all inside and outside appearance doesnt matter", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "You know you're right there", "speaker": "usr"}, {"text": "All people over 50s are graceful - honest opinion.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "maybe it's like a lot of things for me, that always seem worse until i try them, then i'm like \"what was I so worried about\"", "speaker": "usr"}, {"text": "No worries about anything and enjoy life.", "speaker": "sys", "strategy": "Information"}, {"text": "100% agreed - Initially, all looks difficult but by the time all becomes easy and we become so used to it.", "speaker": "sys", "strategy": "Information"}, {"text": "first world pandemic problems lol", "speaker": "usr"}, {"text": "i can't wait to have meetings in person again, so much better than zoom", "speaker": "usr"}, {"text": "yes this will be over soon and we are also used to it.", "speaker": "sys", "strategy": "Others"}, {"text": "but i'm grateful we have zoom in the meantime, zoom's better than a conference call", "speaker": "usr"}, {"text": "100% agreed - In person is always way better than remote", "speaker": "sys", "strategy": "Others"}, {"text": "amen to that....it being over soon....we have all had to be so very patient", "speaker": "usr"}, {"text": "thankyou for your help today. so I will first practise with a friend, and play around with backgrounds. then I will take the plunge in a low-key small meeting and see how it goes", "speaker": "usr"}, {"text": "I am sure it will be under control before end of 2021 - Optimistic.", "speaker": "sys", "strategy": "Others"}, {"text": "yes me too :)", "speaker": "usr"}, {"text": "ok thank you again, stay safe and be well. appreciate your help! bye", "speaker": "usr"}, {"text": "we just have to wait and follow all the guidelines.", "speaker": "sys", "strategy": "Others"}, {"text": "indeed", "speaker": "usr"}, {"text": "pls let me know if you need any help on sharing camera", "speaker": "sys", "strategy": "Question"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I keep having dreams that I've forgotten to go to one of my classes and I won't graduate on time.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there.", "speaker": "usr"}, {"text": "hi how are you today? How can I assist you?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm feeling really stressed. I'm about to graduate from college, but my last two classes are killing me. I keep having dreams that I've been forgetting to go to a third class and now I won't graduate.", "speaker": "usr"}, {"text": "It's keeping me from being able to concentrate on the real classes.", "speaker": "usr"}, {"text": "It seems you are working really hard and in stress due to your classes.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, I am working really hard.", "speaker": "usr"}, {"text": "The good part is you are giving your best and keep doing it. don't think too much about the result. These kind of dreams are the worries inside you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It's hard not to think about the result when the stress is interfering with my studying. I don't know how to manage the stress.", "speaker": "usr"}, {"text": "I can understand the situation you are going through. You are working hard and keep doing it and try to mediate for few minutes in a day. Hope that will release your stress.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Okay, meditation. I can do that.", "speaker": "usr"}, {"text": "But what else can I do?", "speaker": "usr"}, {"text": "When I am in stress I do mediation and it gives me relaxation and a new way to think. sometime our body and mind need peace to work better.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I've never meditated before. I'm not sure how. I even worry about meditating, my goodness.", "speaker": "usr"}, {"text": "Mediation is just to concentrate on your breath. There are so many videos on internet. You can take short break when you feel exhausted and talk to friend and family for a while. It will help you.", "speaker": "sys", "strategy": "Others"}, {"text": "Okay, I'll try that. Hopefully it helps. I'm just so worried about graduating now that I'm so close.", "speaker": "usr"}, {"text": "You will graduate with flying colors. My best wishes are there with you. stay focused and calm. That's the mantra. Hope you will achieve whatever you want. Best wishes!", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you!", "speaker": "usr"}, {"text": "I'm so close to getting my degree, and it's been a long time coming!", "speaker": "usr"}, {"text": "Is there something else that I can help you with? The time will go fast. don't worry", "speaker": "sys", "strategy": "Question"}, {"text": "I know, only two months left! And I only had two classes left this semester, so maybe that's why I keep dreaming I've forgotten a class.", "speaker": "usr"}, {"text": "Did you have a similar experience sometime?", "speaker": "usr"}, {"text": "You can do it I am pretty sure. Keep working on your goal.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I had such kind of anxiety when I was in college. The best way to come out from it is to stay focused and calm.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "It does make me feel better that it's a pretty universal feeling.", "speaker": "usr"}, {"text": "yes, It happen with all human being I believe.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I've recently lost my job due to the covid situation and my funds are dwindling by the day while we've been out into another lockdown", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Good morning! What can I help you with today?", "speaker": "sys", "strategy": "Others"}, {"text": "Hi, i've been feeling really depressed lately and I'd like to talk to someone about it", "speaker": "usr"}, {"text": "That is very understandable. Depression is tough to deal with.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Do you have specific things that are causing you sadness right now or is it an overall feeling of being sad?", "speaker": "sys", "strategy": "Question"}, {"text": "It's a bit of everything. I've recently lost my job and I'm just really worried about how my bills are going to get paid. I feel so tired, you know?", "speaker": "usr"}, {"text": "I totally understand. Losing your job is a very rough thing to go through, I'm sorry that happened to you. Feeling constantly at red alert is taxing both mentally and physically.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "There is a concept called Maslow's hierarchy of needs, and sometimes I find it useful to think about if my needs are being met, and which is lacking. Which is to say, obviously financial security is your primary need at the moment, but there are other needs you must attend to as well, including your physical comforts.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "In times of great stress and upheaval, there is only so much you can do. The rest is worry, a hamster running in a wheel, a huge output of energy that does nothing at all.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah that makes sense but I've spent so much time thinking about my finances that I've sort of burned myself out", "speaker": "usr"}, {"text": "Like I have no energy even to be thankful for the other little stuff", "speaker": "usr"}, {"text": "That makes sense. You sound emotionally exhausted.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Definitely, I feel like I could sleep forever but with my kids to worry about I don't have that option", "speaker": "usr"}, {"text": "Gratitude is one of those things, I've found, that is self-perpetuating. Even if you begin by doing it robotically, eventually your mind and heart will want to be more sincerely grateful. I have in the past challenged myself to find five things to be grateful for in the morning and write them down. Whether those things are \"I have hot coffee and electricity\" or \"I won $1000 for free\", they will begin to start a small fire of joy.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Messages could work, I could stick them around and I guess they coudl help not just me but my little ones too because I'm sure my moods been affecting them as well", "speaker": "usr"}, {"text": "That sounds like a great idea! It sounds like you care a lot about your kids, I bet it's easy for you to be grateful for them :-)", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "And I know that they are grateful for you, whether they are able to articulate that or not", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Absolutely the little terrors are the reason I get up in the morning. I can't let them down, you know", "speaker": "usr"}, {"text": "Their dad's not arpund so its just us", "speaker": "usr"}, {"text": "I'm all they've got", "speaker": "usr"}, {"text": "Well that is an enormous amount of responsibility that has been placed upon your shoulders, but your attitude seems extremely pleasant and positive. It does not sound easy, but you should make sure you build in some time for yourself if you can.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I'm going to try, the messages idea is a really good one so I think I'll give that a try. I mean I am grateful for my kids and I guess things could be worse I do still have some savings left and I can always try to get another job", "speaker": "usr"}, {"text": "You definitely have options, but your situation is still tough, and you deserve relief where you can get it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I'll keep that in mind but thank you for taking the time to let me get things off my chest", "speaker": "usr"}, {"text": "It really helps", "speaker": "usr"}, {"text": "Of course, I am happy if I was able to help. You have a good heart and love your kids, you stay strong, you can do this :-)", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you and I'll be trying! I hope you have awesome day and thanks again", "speaker": "usr"}, {"text": "You're welcome, you too!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I liked the instant responses and they thought out the scenario I presented them with", "seeker_question2": "No it's running pretty smoothly other than the wait at the beginning but that's natural I guess unless you have staff on call", "supporter_question1": "No", "supporter_question2": "More details about the seeker's problem"}

{"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "Issues with Children", "situation": "my daughter is addicted to opiods and living a high risk lifestyle. she does not want help. it's heartbreaking.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "i am so worried about my daughter", "speaker": "usr"}, {"text": "Hello", "speaker": "sys", "strategy": "Others"}, {"text": "I am so sorry to hear.", "speaker": "sys", "strategy": "Others"}, {"text": "she has addictions and is living a very dangerous life", "speaker": "usr"}, {"text": "which makes me sad and anxious and angry all at once", "speaker": "usr"}, {"text": "That is nerve wrecking. Did you try to comfort her and tell her that you are there to help her out.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes, often", "speaker": "usr"}, {"text": "but she won't go for help, so i have had to be exceedingly patient", "speaker": "usr"}, {"text": "I love your patience level and would like to keep it going.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Patience is the key and she will understand eventually. She will be ready to take help.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i will but it's such a heavy burden to carry. i try not to think about it much, but I carry it, you know? I Hope you are right about her wanting help eventually", "speaker": "usr"}, {"text": "in the meantime I don't know how to be so sad about this, maybe there is no way", "speaker": "usr"}, {"text": "I understand your heavy burden however some kids face these problems and we as parents guide them so that they come out with flying colors.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "indeed. and i have been holding up my end of the bargain. but it's so worrisome.", "speaker": "usr"}, {"text": "it sounds like you are encouraging me to have hope against all odds?", "speaker": "usr"}, {"text": "You are a warrior and you need to fight off the worrisome and motivate yourself to help you kiddo.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "CAn't help someone who doesn't want help though, but I do try to be there for her as best i can. She calls me up with terrible stories and I listen even though it pains me, because she needs someone to listen.", "speaker": "usr"}, {"text": "Addiction is an affliction I wouldn't wish on my worst enemy now that I have seen her living it", "speaker": "usr"}, {"text": "Wow that is a good sign atleast she is coming to you to vent out. That is were you need to punch in an opportunity to seek help from a professional and convince her in such a way she will come down and accept it.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have encouraged her to set up appointments with professionals. Sometimes she has, but does not follow through, the addiction gets in the way, it's more powerful than her desire to stop. And I can't just drive her/ accompany her to an appointment because she lives in a different city", "speaker": "usr"}, {"text": "But yes, I am happy she trusts me enough to confide in me", "speaker": "usr"}, {"text": "You have such a good heart so hang in there she will come to you with a bang.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i really appreciate your encouragement", "speaker": "usr"}, {"text": "i have been feeling worn down by it and your encouragement helps", "speaker": "usr"}, {"text": "have you any other suggestions for me?", "speaker": "usr"}, {"text": "Is there any way you could move to her city for a while and help her out. If so she will not skip any appointment and it will help her way.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "unfortunately i cannot afford to move", "speaker": "usr"}, {"text": "the rents are too high in her city", "speaker": "usr"}, {"text": "That is understandable. Is there any option she can move in with you so you offer help.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "hell no. she lies and steals because of her addction there is no way i could live with her, but thank you for the suggestion", "speaker": "usr"}, {"text": "Sorry to hear that I thought close contact will make her vigil and makes her more responsible.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I'll tell you though....this was the issue I chose....but it's a past issue....she is now 3 months clean and doing well :)", "speaker": "usr"}, {"text": "i am so relieved and happy for her", "speaker": "usr"}, {"text": "just wanted to end up with some good news for you :)", "speaker": "usr"}, {"text": "Oh very nice to hear and super proud of her. I would like to thank you as well.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you so much for your help today!", "speaker": "usr"}, {"text": "All the best", "speaker": "usr"}, {"text": "You were directly and indirectly helping her.", "speaker": "sys", "strategy": "Others"}, {"text": "yes...was a tough slog lol", "speaker": "usr"}, {"text": "Thank you again :)", "speaker": "usr"}, {"text": "bye", "speaker": "usr"}, {"text": "You are very welcome. Strong and Beautiful.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Bye", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "having to choose from a list of issues", "seeker_question2": "tell us at the start what the aim is. Are you developing a peer support website? Or are you training supportive AI? Am curious!", "supporter_question1": "Seeking support was very professional", "supporter_question2": "None"}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "Working in a job I hate, parents arguing,", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, How are you?", "speaker": "sys", "strategy": "Question"}, {"text": "i'm kind of tired, you?", "speaker": "usr"}, {"text": "I'm okay. What is making you feel tired?", "speaker": "sys", "strategy": "Question"}, {"text": "This job I work in because its hard getting a better one", "speaker": "usr"}, {"text": "So you are looking for a better job?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I tried but no one ever calls but or pays too little for the amount of work expected", "speaker": "usr"}, {"text": "Yes, I have observed that about the job market too.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "yea, and almost done with school but depression kept me from pulling myself out of bed to get an internship so I messed up", "speaker": "usr"}, {"text": "You are feeling down about that situation.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Have you gotten advice from the school about what to do?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yea but I feel like a failure because I see people younger than me there also and demotivates me further", "speaker": "usr"}, {"text": "Everyone progresses at their own rate.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "It sounds like your mood has been a challenge for you to complete school.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Not everyone has to go through that, so try to be understanding of yourself.", "speaker": "sys", "strategy": "Others"}, {"text": "thanks, I wouldn't be so hard on myself if I had more support from my parents also", "speaker": "usr"}, {"text": "Do they know that you are struggling?", "speaker": "sys", "strategy": "Question"}, {"text": "yea but they don't really care because they are more focused on fighting with each other and working", "speaker": "usr"}, {"text": "It sounds like they have a lot of their own problems.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Is there someone else you could talk to?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have a friend who i talk to but I feel bad imposing so much", "speaker": "usr"}, {"text": "Do you listen to his or her problems too?", "speaker": "sys", "strategy": "Question"}, {"text": "You could check in with your friend to see how they are feeling about your communication.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yea I do, they also had their own issues so they understand me sometimes but it does help to vent sometimes", "speaker": "usr"}, {"text": "When people feel they are burdening their friends, it sometimes means they should find a counsellor to talk to.", "speaker": "sys", "strategy": "Information"}, {"text": "Venting is important, it's true.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yea I did that and it helped me cope a lot better since I don't hurt myself anymore at least", "speaker": "usr"}, {"text": "That's really positive.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yea! also thank you very much for letting me vent it does help a lot", "speaker": "usr"}, {"text": "You're welcome.", "speaker": "sys", "strategy": "Others"}, {"text": "I know what it's like to not know the future and to be depressed.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thank you very much for listening and hope you have a good day!", "speaker": "usr"}, {"text": "You too!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "it was pretty vague", "seeker_question2": "not that I can think of", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "ongoing depression", "situation": "I was recently kicked out of my fathers house.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello there, how is life treating you?", "speaker": "sys", "strategy": "Question"}, {"text": "life is pretty bad latley", "speaker": "usr"}, {"text": "feels like stress after stress", "speaker": "usr"}, {"text": "I am so sorry to hear that, can you tell me a bit about what is wrong?", "speaker": "sys", "strategy": "Question"}, {"text": "2020 has just been a bad year, i got kicked out of my dads house and also lost my main job because i was working with him", "speaker": "usr"}, {"text": "im trying to go back to school now but with a part time job it feels hard to do that", "speaker": "usr"}, {"text": "So you have been made homeless and have lost touch with one of your closest relatives?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I still ilive with my mother but he was a big part of life", "speaker": "usr"}, {"text": "i feel wrong by the situation", "speaker": "usr"}, {"text": "I understand how you feel. I am estranged from my mother. Is there any chance you could reconcile?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I'm sorry to hear that. I hope it gets better. We are in family therapy but he refuses to apologize", "speaker": "usr"}, {"text": "There is a good deal of therapy available for your circumstances. Do you think you should try a different kind?", "speaker": "sys", "strategy": "Information"}, {"text": "what other options are there?", "speaker": "usr"}, {"text": "There is free therapy available for people who feel that they cannot get along with one or both parents.", "speaker": "sys", "strategy": "Information"}, {"text": "I am already in therapy with him but it doesnt seem to be helping that much", "speaker": "usr"}, {"text": "Please know that you are not alone in this situation.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you i appreciate that", "speaker": "usr"}, {"text": "Do you think it might be better to make a totally clean break and move on from your dad then?", "speaker": "sys", "strategy": "Question"}, {"text": "its hard to do that since everyone in my family thinks i should move on and forgive him", "speaker": "usr"}, {"text": "i find it hard to forgive someone who is unapologetic", "speaker": "usr"}, {"text": "I hear you saying that you feel that you are being unfairly blamed for things, is this true?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes it is", "speaker": "usr"}, {"text": "Do you feel that perhaps holding onto this relationship is doing harm to you?", "speaker": "sys", "strategy": "Question"}, {"text": "I think if things were to continue as they were then it would be. I am more hurting now knowing that someone who is suppose to be there has been able to drop me so quickly over something very small", "speaker": "usr"}, {"text": "Can you tell me some more specific details", "speaker": "sys", "strategy": "Question"}, {"text": "We were having issues at work due to covid and he did not want to help me with any of the work that was required. He had invited me over to his house to which I found my clothes in a trash bag and he wanted to talk to me which i was reluctatnt after that", "speaker": "usr"}, {"text": "we ended up having a talk to which I told him that his job is patient care since he is a physician and he took great offense to that", "speaker": "usr"}, {"text": "thus truly kicking me out", "speaker": "usr"}, {"text": "To me this sounds like a very toxic relationship. I have been in a similar situation and I really think that it is best that you move on from this. You do not need this level of toxicity in your life", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I know its toxic but the influence from other family members makes it hard since everyone is so accustom to how he acts and they let it slide", "speaker": "usr"}, {"text": "Unfortunately that is often how it works with such people. Would you be able to make a completely new break and move away? I know it's hard.", "speaker": "sys", "strategy": "Others"}, {"text": "I am trying the therapy to not be the stubborn one and say that i atleast tried but if it does not work then that seems to be the only option unless he makes changes", "speaker": "usr"}, {"text": "So you feel that you are trying hard to mend the quarrel but he is not putting in any effort himself?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I dont feel like he is. He still thinks I should apologize to him for what I said but I don't think what i said was bad at all or warrented his reaction", "speaker": "usr"}, {"text": "he has not done any of the assignments th e therapist has given either", "speaker": "usr"}, {"text": "I do not feel that you are the one in the wrong. Unfortunately, there are some people that you just can't reach", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i believe that is the case as well, thank you for your help", "speaker": "usr"}, {"text": "You are more than welcome. I do hope that you can break free from this relationship and find some way to be happy though.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you very much, I hope your situation is not as bad anymore as well, its a hard situation for anyone", "speaker": "usr"}, {"text": "Things are very much better for me now. I promise that they will be for you soon too!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thank you :) I will be ending this session now but i appreciate your time", "speaker": "usr"}, {"text": "You are most welcome and all the best to you. Happy Holidays!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "no.", "seeker_question2": "Nope.", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Previous Experience", "emotion_type": "anger", "problem_type": "breakup with partner", "situation": "I had a nasty breakup with my boyfriend. He stepped out on me and lied to my face.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "3", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, what's on your mind today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello Gday", "speaker": "usr"}, {"text": "How are you tiday?", "speaker": "usr"}, {"text": "I'm good, anything I can help you with?", "speaker": "sys", "strategy": "Question"}, {"text": "I had to break up with my boyfriend cos he was cheating with a friend of mine", "speaker": "usr"}, {"text": "oh no... I'm sorry to hear that.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Have you talked to anyone about this?", "speaker": "sys", "strategy": "Question"}, {"text": "Thank youu", "speaker": "usr"}, {"text": "Not really spoken to anyone", "speaker": "usr"}, {"text": "I just felt anger and called it quits", "speaker": "usr"}, {"text": "And he woudnt stop lying about it", "speaker": "usr"}, {"text": "and feeling entitled", "speaker": "usr"}, {"text": "You did the right thing. He did not respect you and chose to lie until the end", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I guess", "speaker": "usr"}, {"text": "However, he's not worth getting angry over. You should save your energy for yourself", "speaker": "sys", "strategy": "Others"}, {"text": "Use this time to invest in what you've always wanted to do", "speaker": "sys", "strategy": "Others"}, {"text": "Yea i know right", "speaker": "usr"}, {"text": "I had only felt anger at the initial sage i guess for both him and my friend", "speaker": "usr"}, {"text": "However, that stage passed", "speaker": "usr"}, {"text": "You are a strong person. Just cut tie with both of them, you deserve better", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Certainly did", "speaker": "usr"}, {"text": "Its totally ok", "speaker": "usr"}, {"text": "It seems like you're doing very well despite what happened", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I chose not to dwell in the negative but rather be happy and look forward to better relationship both sides in the future", "speaker": "usr"}, {"text": "that's absolutely the right attitude.", "speaker": "sys", "strategy": "Others"}, {"text": "I believe if you invest in yourself to become a better version, someone deserves you will appear soon", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thank you so much for listening", "speaker": "usr"}, {"text": "Absolutely", "speaker": "usr"}, {"text": "you're welcome, it's nice to meet someone with positive attitude", "speaker": "sys", "strategy": "Others"}, {"text": "Same here. Nice to make your acquaintance", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "I have this girl friend that never listen to me for advise even though I could help her . It seems that I am not smart enough to give her an advise", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "2"}}, "dialog": [{"text": "hi my name is Sarah, how are you feeling?", "speaker": "sys", "strategy": "Question"}, {"text": "I been in lock down over a year , how you think I am feeling?", "speaker": "usr"}, {"text": "ah yes lockdown...I don't want to guess how you are feeling, can you explain how you are feeling please?", "speaker": "sys", "strategy": "Question"}, {"text": "I know I have been finding it really challenging", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "lets starts from chatting from scratch", "speaker": "usr"}, {"text": "okay", "speaker": "sys", "strategy": "Others"}, {"text": "you choose to help people like me what is the secret ?", "speaker": "usr"}, {"text": "hmm I don't understand the question can you rephrase please?", "speaker": "sys", "strategy": "Question"}, {"text": "it sounds like you are asking why I want to help people?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I have relation issue with a woman friend", "speaker": "usr"}, {"text": "yes yes that was the question", "speaker": "usr"}, {"text": "I feel good helping others....and a lot of people have supported and helped me in my life, so it feels good to give back", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "what's happening with your woman friend?", "speaker": "sys", "strategy": "Question"}, {"text": "I probably in the near future will try to help people too", "speaker": "usr"}, {"text": "I hope you will find it reward like i do", "speaker": "sys", "strategy": "Others"}, {"text": "what is the issue with your woman friend, do you want to talk about it more?", "speaker": "sys", "strategy": "Question"}, {"text": "I live in Las Vegas NV USA which was real fun living there until a year ago when the lock down started. it is real depressing", "speaker": "usr"}, {"text": "ok you want to know what is the issue , well she never listen to my advise", "speaker": "usr"}, {"text": "the lockdown has been depressing for me too, I can relate to how you are feeling. We are coming out of it soon that's all that keeps me going", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "does she ask your advice?", "speaker": "sys", "strategy": "Question"}, {"text": "at one time it did not bothered me at all but now I started thinking about it", "speaker": "usr"}, {"text": "Does she ask you for advice or do you offer it without her asking?", "speaker": "sys", "strategy": "Question"}, {"text": "OH yeah lot of rules are lifted and will go back to normal", "speaker": "usr"}, {"text": "yes she asked me but when I went out of my way to help she never comply", "speaker": "usr"}, {"text": "I see....so it sounds like she asked your advice, you gave her your advice, but she didn't follow it...", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "ok we been together for almost 14 minutes another one minute will say goodbye", "speaker": "usr"}, {"text": "Maybe she needs time to think over all of her options for herself, maybe it would help if you are patient while she does", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "ok", "speaker": "sys", "strategy": "Others"}, {"text": "what else you have to do today besides helping people?", "speaker": "usr"}, {"text": "i am going for a walk later...I live in Ontario CAnada....it's a bit cool and windy today but I try to get out every day", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "we just entered another lockdown here", "speaker": "sys", "strategy": "Self-disclosure"}], "seeker_question1": "n/a", "seeker_question2": "too long", "supporter_question1": "the seeker was a slacker didn't stay on topic", "supporter_question2": "maybe give better instructions to the seeker? some examples?"}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I have finals coming up and I'm very nervous for them.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "3", "relevance": "3", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello!", "speaker": "usr"}, {"text": "hello there", "speaker": "sys", "strategy": "Others"}, {"text": "I'm stressed about my finals :(", "speaker": "usr"}, {"text": "When is your finals?", "speaker": "sys", "strategy": "Question"}, {"text": "They are in 1.5 weeks.", "speaker": "usr"}, {"text": "Have you reviewed all of your materials?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm just getting started with doing that for three of my classes. One of my other classes I have already been studying for about a week.", "speaker": "usr"}, {"text": "As long as you prepare, you shouldn't be too worried about it", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes but I'm still anxious that I won't prepare enough and I'll get bad grades", "speaker": "usr"}, {"text": "You are only 1.5 weeks away from the exam, the only thing you can do right now is studying as hard as you can. There's no point worrying", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That is true", "speaker": "usr"}, {"text": "So as long as you try your best, you already did everything you could", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I will try and study really hard the next couple days then", "speaker": "usr"}, {"text": "Howeve, i would use the last day before the finals to relax and avoid overwhelming your brain", "speaker": "sys", "strategy": "Others"}, {"text": "ohh that's a good idea. thank you! I'll do some relaxing activities that day", "speaker": "usr"}, {"text": "with that short of a time, maybe you should ask your friends and go over main points together", "speaker": "sys", "strategy": "Others"}, {"text": "that would be smart too. I can do that for two classes but not the other two because i don't know people in those classes", "speaker": "usr"}, {"text": "then do it as much as you can, as for the classes that impossible, you can study by yourself . If you pay attention and study hard, i have no doubt you'll ace this exam", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thank you! i really appreciate the help you have given me", "speaker": "usr"}, {"text": "I'm glad I could be some help", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "have a good day!", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "ongoing depression", "situation": "Right now dealing with all the shutdowns I have felt pretty depressed. I'm a stay at home mom with 4 kids and its hard to me to manage day to day. My husbands work hours have been reduced and with the kids being home full time I never get a break. I'm always overwhelmed.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "sys", "strategy": "Question"}, {"text": "Hi", "speaker": "usr"}, {"text": "May I know what is wrong?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm just feeling very overwhelmed with all the shutdowns. I'm a stay at home mom and have 4 kids. Managing day to day is hard.", "speaker": "usr"}, {"text": "It sounds like it must be stressful to be locked in all day with children.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes it is. I really with Covid was gone and the kids could go back to school", "speaker": "usr"}, {"text": "Does the weather allow you to go outside while social distancing?", "speaker": "sys", "strategy": "Question"}, {"text": "It may be beneficial to take walks.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "It does sometimes but my kids are ages 10, 7, 5 and 1 so I can't leave the kids alone at home and with their school schedule by the time they're done with distance learning its already dark", "speaker": "usr"}, {"text": "Sometimes it feels like I don't even get a second to breath alone", "speaker": "usr"}, {"text": "It must be hard to ensure they get a good education when it is long distance learning.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I think you are doing a great job despite the challenges.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "When the kids aren't actually on the computer learning I'm having to assist them. I love my kids but it gets hard", "speaker": "usr"}, {"text": "Thank you I really appreciate that.", "speaker": "usr"}, {"text": "Do you have kids?", "speaker": "usr"}, {"text": "It may be hard to get, but sunlight is important for our moods. I hope you can find a moment or two to breathe when you can.", "speaker": "sys", "strategy": "Information"}, {"text": "I don't have kids, but I have a dog who makes me go for walks, and it helps :)", "speaker": "sys", "strategy": "Others"}, {"text": "Thats a good idea! I'll make sure to try to get out.", "speaker": "usr"}, {"text": "I know many people have started adopting animals due to the lockdowns. I don't know if a pet would make you more or less crazy", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have a dog also. She's old though and is lazy. She ends up sitting on the sidewalk half way around the block. I've stood in front of my neighbors house for over 3 minutes before.", "speaker": "usr"}, {"text": "We have alot of pets at our house. 1 dog, 1 cat , 1 lizard, 2 frogs and a bunch of fish. We have 2 aquariums.", "speaker": "usr"}, {"text": "Animals can provide a lot of stress relief. I would say it's their cozy fur, but lizards and fish have their own attributes :)", "speaker": "sys", "strategy": "Others"}, {"text": "We're actually getting another puppy this weekend to keep things fun. lol", "speaker": "usr"}, {"text": "A puppy sounds like a great idea. I think she or he will revitalize your family!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Watching the fish swim is relaxing. The lizard is my son's we've had him for over 5 years.", "speaker": "usr"}, {"text": "Animals do help with stress.", "speaker": "usr"}, {"text": "I've always wanted a nicely decorated fish tank. I'm glad you have pets to help you get through the day.", "speaker": "sys", "strategy": "Others"}, {"text": "Is it late where you are? Getting enough sleep helps our moods as well.", "speaker": "sys", "strategy": "Question"}, {"text": "You should get one!", "speaker": "usr"}, {"text": "I think I just might. You've convinced me!", "speaker": "sys", "strategy": "Others"}, {"text": "Its 10pm here. I try to get sleep but I like to get my alone time in while the kids are sleeping", "speaker": "usr"}, {"text": "I do fine myself staying up for a long time then I have to get up around 7am with the kids.", "speaker": "usr"}, {"text": "That certainly must be tricky to do with 4 kids.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "The supporter seemed hesitant at first.", "seeker_question2": "its pretty coool once the conversation starts going", "supporter_question1": "Nothing, just awkward", "supporter_question2": "Don't think so. It was confusing having to click a strategy before entering the message. Maybe I missed where it explained that, but I got through it."}

{"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "My friend died in a car accident", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi. How are you?", "speaker": "sys", "strategy": "Others"}, {"text": "Hi, I'm sad", "speaker": "usr"}, {"text": "How are you?", "speaker": "usr"}, {"text": "I am ok. Been a busy day. More importantly your upset; what is going on?", "speaker": "sys", "strategy": "Question"}, {"text": "Good for you. My friend died few years ago. And it's so difficult for me", "speaker": "usr"}, {"text": "She was close to me", "speaker": "usr"}, {"text": "You mentioned that she died a while back. Has something stirred up the sadness recently?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "because it's close to her death", "speaker": "usr"}, {"text": "Oh. The anniversary. You made it clear you were close to her. Tell me about her. What was she like? What did she mean to you?", "speaker": "sys", "strategy": "Question"}, {"text": "She was my good friend. Always take caring of me and I the same way. We lived close to each other so we always hang out", "speaker": "usr"}, {"text": "She gave you a lot of meaning and filled your time fondly. I am taking it that after she passed you probably felt empty and lately it has been getting worse?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes, it's true. It had happened with me", "speaker": "usr"}, {"text": "she was like my sister", "speaker": "usr"}, {"text": "I can understand that. My best friend died a few years ago and he was like my brother. Still does feel empty not having him around.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes, one day she was there with me and the next day she wasn't. It's so hard for anyone", "speaker": "usr"}, {"text": "I know that time it's the only way to move on", "speaker": "usr"}, {"text": "however it's so difficult for me", "speaker": "usr"}, {"text": "I take it that the loss was sudden and it was a shock to your system. So how have you been managing the sadness and grief since it happened?", "speaker": "sys", "strategy": "Question"}, {"text": "I try going out with my family and friend. Avoiding things that we used to do together", "speaker": "usr"}, {"text": "trying little by little", "speaker": "usr"}, {"text": "It sounds like your family is being supportive of you and you have a network. It seems to me that you really put a great deal of mental energy and fortitude into taking care of yourself. Is there anything else that could help you get thru this rough patch you can think of?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I don't know. Do you hav e any ideas?", "speaker": "usr"}, {"text": "I can think of a few. Physical activity even walking really helps people who are feeling down. But it does not work for everyone. I also know there are grief support groups but I do not know if they are open with the pandemic and everything. I also know that there are a lot of mental health services available for professional counselling if things are too much. I also heard that having things to do to fill your schedule helps like work or small projects to fill the day up. What do you think would work best for you?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Probably will be difficult to find one now. I'll try fill my schedule so I always have something to do.", "speaker": "usr"}, {"text": "And my mind won't be thinking so much of my friend", "speaker": "usr"}, {"text": "What things to you like to do that would benefit you to fill your schedule?", "speaker": "sys", "strategy": "Question"}, {"text": "Exercise, watching, a movie, play games,", "speaker": "usr"}, {"text": "So you have a toolbox of things you can do to stay busy to get you through this. You seem to have solved this problem for yourself. That is a strength right there.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, I think so", "speaker": "usr"}, {"text": "Thank you", "speaker": "usr"}, {"text": "You helped me a lot", "speaker": "usr"}, {"text": "Anytime. Stay safe and live well. -KJ the nurse", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you. bye", "speaker": "usr"}], "seeker_question1": "No", "seeker_question2": "No", "supporter_question1": "", "supporter_question2": "I think that if there was a face to face webcam feature for certain users it would enhance the experience. Seeing and talking to someone would probably be far more effective than messaging alone."}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "breakup with partner", "situation": "My caught my girlfriend cheating with a man of 50 years of age", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {}}, "dialog": [{"text": "Hello, how are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Is there anything you'd like to chat about? What's on your mind?", "speaker": "sys", "strategy": "Question"}, {"text": "am not feeling so good, being depressed feeling like killing myself, i don't know after all have done for her", "speaker": "usr"}, {"text": "OK. This is a temporary feeling and it will pass. Please be kind to yourself.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What led to you feeling this way?", "speaker": "sys", "strategy": "Question"}, {"text": "i proposed to my girl after 5 years of dating, she introduced me to one man claiming its her uncle, was very happy i had to meet one of my fianc\u00e9 family not knowing all was but lies", "speaker": "usr"}, {"text": "she took me to go see the man, the man even gave us relationship advice", "speaker": "usr"}, {"text": "OK. So you proposed to your girlfriend, but she was seeing another man?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes!! seeing the so called man she called her uncle", "speaker": "usr"}, {"text": "And the man you thought was her uncle was her other boyfriend?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "That is a horrible situation. It's not nice when people lie to you - I've had it happen to me before.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "You must be feeling very betrayed at the moment.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "caught them in the act, was devastated, my body was shaking, couldn't bear my eyes", "speaker": "usr"}, {"text": "its was as if my heart was being ripped outta my soul", "speaker": "usr"}, {"text": "That sounds horrible. I think anyone would be upset with that!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I wonder if it was best that this happened before you got married, though - it hurts, but it would have hurt more if she had become your wife. How does it feel if you think about it that way?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "All i could do at that moment is pretend i didn't see a thing", "speaker": "usr"}, {"text": "yh! am happy i knew sooner", "speaker": "usr"}, {"text": "How does your family and friends feel about it? Have you spoken to them?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "but it s painful, i rented an apartment for her, was the one sponsoring her and her brother", "speaker": "usr"}, {"text": "You must feel as though she has taken advantage of you and your generosity.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i never had the courage to tell anyone, everything just kept eating me up", "speaker": "usr"}, {"text": "I think it might be good to talk to people around you who knew you both.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I know that it must be difficult because you feel like your pride has been hurt as well as your heart.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i provided everything i think a girl would need so she wont feel inferior but what did i get in returns", "speaker": "usr"}, {"text": "It sounds like you are a very thoughtful and generous partner. I know that others will see that in you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "guessed i gave too much and it came back right at me", "speaker": "usr"}, {"text": "Perhaps you shopuld now focus on taking care of yourself. Did you neglect anything you need or enjoy to take care of her? Could you do that now?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes learnt my lessons, had to move on, but i can never respect any lady", "speaker": "usr"}, {"text": "I can see how that might make it difficult to trust people.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "However, not everybody is the same. You sound like a very caring person and there are lots of caring women out there looking for someone just like you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Could you spend some time getting to know more people until you feel like you can trust someone again? Do you have any hobbies you enjoy?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "guess that will do, yh i do have an hobby, loves reading", "speaker": "usr"}, {"text": "Great! Have you tried joining a book club, where you can discuss books you enjoy with others? That will help take your mind off things and you can meet new people too.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thanks, i really appreciate", "speaker": "usr"}, {"text": "I'm glad. I hope you have a great day and please remember to be kind to yourself.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you for your time its nice chatting with you", "speaker": "usr"}], "seeker_question1": "its absolutely great", "seeker_question2": "", "supporter_question1": "It was quite hard to know how to respond because the Seeker didn't really go into detail.", "supporter_question2": "No - it all worked well."}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "job crisis", "situation": "i'm in depression because recently i lost my job", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "hello, how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "hi", "speaker": "usr"}, {"text": "how can i help you?", "speaker": "usr"}, {"text": "i'm in depression because i lost my job.", "speaker": "usr"}, {"text": "oh! did you search for new job?", "speaker": "sys", "strategy": "Question"}, {"text": "yes , but is very hard to find new job.", "speaker": "usr"}, {"text": "yes i know its hard but try maybe you can get quickly if you find new.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "sorry what you mean?", "speaker": "usr"}, {"text": "i mean if you apply for new job you can get quickly. then you can come out from this depression.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes i did but market is down because of this pandemic", "speaker": "usr"}, {"text": "yes its difficult situation for everyone because of this pandemic.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "but try for online job", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes i'm thinking about online job because its difficult to go out", "speaker": "usr"}, {"text": "try to come out from depression because its not good for your health", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes i try but I can't . do you have any idea to come out from this depression", "speaker": "usr"}, {"text": "try to do some yoga its make you relax", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "that's good idea i will try", "speaker": "usr"}, {"text": "try to watch comedy movies that make you happy as well", "speaker": "sys", "strategy": "Others"}, {"text": "yes sometime i'm watching but after that i'm in same situation", "speaker": "usr"}, {"text": "one i face same situation but i try those things it help i lot", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yes i will do , Thanks", "speaker": "usr"}, {"text": "your welcome", "speaker": "sys", "strategy": "Others"}, {"text": "thanks for sharing your problem", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "thanks for ideas", "speaker": "usr"}, {"text": "Your welcome", "speaker": "sys", "strategy": "Others"}, {"text": "bye", "speaker": "usr"}, {"text": "bye good to talk with you", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I have been self-isolating since March which has made my chronic depression worse than ever. I live alone and have not touched another human being in all that time.", "survey_score": {"seeker": {"initial_emotion_intensity": "5"}, "supporter": {}}, "dialog": [{"text": "Things have much worse the last couple weeks", "speaker": "usr"}, {"text": "It seems like things have not be great for you over the past couple of weeks. Why do you feel they have been worse?", "speaker": "sys", "strategy": "Question"}, {"text": "I had been seeing a therapist online and two weeks ago he was really mean, but said he thought it was a good session and we were making a breakthrough. Then when I signed on last week I signed in to request entrance into the meeting and after a few moments was told it was denied. Nothing like feeling the person who is paid to help you refusing to talk to you", "speaker": "usr"}, {"text": "That seems like a frustrating experience. What were your expectations of the session you were supposed to have? Did you feel like what you learned in your previous session would have helped you with dealing with what you typically work on in your mental health sessions ?", "speaker": "sys", "strategy": "Question"}, {"text": "I feel like he didn't help at all. Up to that point we mostly just talked about politics or whatever. I'm a charity patient, he get's paid through the organization, but because of my financial difficulties, I'm not paying. I think he saw that as a shortcoming on my part.", "speaker": "usr"}, {"text": "I think that is definitely one way to look at it. But another way to look at your situation is you figured out a therapist who isn't worth seeing. That brings you one step closer to finding one who does actually help you. All you need to do now, is do some research and find someone who has your best interest in mind. Believe me, there are great therapists and terrible therapists. You just need to find one of the good ones now.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I'm not sure I can find another who I don't have to pay. My insurance has a $20 copay and if I had to pay that I wouldn't be able to buy groceries. This came through my religious organization and he was the only one available in my area. I guess I just have to find another way to cope", "speaker": "usr"}, {"text": "If you have financial issues and you need the help from a therapist you deserve the treatment. One thing you can do is apply for Medicaid and EBT. The state you live in will give you money to pay for groceries and to get help from a therapist for free if you don't have a high enough income. It may be worth looking into because all you really need to do is fill out some forms and likely you will be approved. When I was younger and struggling, this had happened to me and I received both of these benefits and it totally turned my life around. I think it can do the same for you as well.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I'm on Medicare and supplemental insurance. I didn't know you can, possibly, see one for free. I'll look into that. That is helpful.", "speaker": "usr"}, {"text": "Sure thing. What are some of the coping strategies you've been practicing with your prior therapist?", "speaker": "sys", "strategy": "Question"}, {"text": "I asked him to help me with some but all he would say is that I should stop vaping (I switched from smoking some years ago). I told him it feels like I'm walking a tightrope and he's suggesting I get rid of the safety net without giving me something else, some other way to cope. He said that's not what a therapist is supposed to do and that my resistance shows I don't really want to change.", "speaker": "usr"}, {"text": "I can see how that comment he made would be frustrating. If you feel like vaping, you should continue to do; however, what happens if say you go somewhere and find yourself in a stressful position? What would be strategy you could use in order to recenter yourself? Strategies are important as they balance us when we experience stressors that through us off. Have you ever thought about meditation?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I asked him about meditation and if he could recommend something. He wouldn't. I have only been able to do it successfully once, at the meditation gardens when I visited my son in San Diego some years back. Since I can't always get to that kind of natural setting, I was hoping he could give me some resources. Do you know of any place I can find some?", "speaker": "usr"}, {"text": "Oh yes. Me personally, I like to scour youtube and find an environment with a sound I enjoy such as the beach. When I listen to that sound, I try to put myself by closing my eyes while sitting on the floor and breathing deeply for some time. It may be worth a try for you. I hope it helps you. Good luck!", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That sounds like a good idea. I'll give that a try", "speaker": "usr"}, {"text": "I wish you all the best!", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you", "speaker": "usr"}, {"text": "You've been helpful", "speaker": "usr"}], "seeker_question1": "only having to wait a long time for a reply", "seeker_question2": "nothing I can think of at the moment", "supporter_question1": "I loved this task. It felt good to help others.", "supporter_question2": "Maybe cut the conversation off after some time."}

{"experience_type": "Previous Experience", "emotion_type": "anxiety", "problem_type": "academic pressure", "situation": "I have a ton of tests and projects all due very soon and it is during a time in which I had not seen any friends and am feeling down. I feel very overwhelmed and sad.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there! How can I encourage you today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi, I have been going through a lot of stress with school and am also sad and lonely as of late and not sure how to make myself feel better", "speaker": "usr"}, {"text": "So you have had a lot of stress with school lately and are struggling to keep yourself cheerful?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Is there something in particular at school that is stressing you out? Exams? Relationships?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes! Its very hard to keep positive with all the work I have and I feel I am not doing well.", "speaker": "usr"}, {"text": "Yes, I have a lot of exams right now and that on top of not hanging out with friends a lot lately has made life tough.", "speaker": "usr"}, {"text": "I can understand being stressed if you think you are not doing well in school and have a lot of work. How are your grades now?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I still have decent grades but I feel like I am not prepared for big exams currently and they are worth a lot", "speaker": "usr"}, {"text": "Yes, that can be tough. When I had a lot of tests coming up and a lot to study for, I wrote down goals to study -- like I broke down the classes and made certain goals to study a bit in each class. And then if I did that, I could go out with friends or some reward like that.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "For example, if you have 7 classes, you can make a chart for when you will study for each of those classes and then check them off as you accomplish it, maybe not all in one day, maybe break it up in reasonable bits. Then study according to your goal, if that makes sense.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I remember after each class, I would take 15 minutes to review all my notes from class, that seems short, but really, it adds up and helped so much.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes, I think you have excellent advice about organization. I feel like I lose track of what I have and when to do it. I also bounce between classes, feeling stressed because there is so much. Do you think doing one class at a time is best?", "speaker": "usr"}, {"text": "I also tend to save stuff sometimes so I have a lot of work build up with tests on the same days. I am not sure how to stop procrastinating.", "speaker": "usr"}, {"text": "Yes, stick to one subject at a time. For example, if you think 1/2 hour is good enough to study, then stick to that. When done, your done until the next time it is on your schedule.", "speaker": "sys", "strategy": "Others"}, {"text": "Ok. Thank you so much for the ideas. It seems like you have had similar experiences with stress from school.", "speaker": "usr"}, {"text": "Procrastination never makes us feel good. If I keep putting something off, I then feel guilty. If I make a goal, and I reach it, I can put a reward. For example, if you study 3 subjects 1/2 hour each, you can go out for yogurt with a friend. So you reward yourself for sticking to that goal.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes, I did. lol I'm really old now. This technique I use in all my life. Even house chores, I break it down into a schedule, put it in writing, then check off what I do. Then I feel good about my accomplishments.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Yes, that was my other question to you. It sounds great to just do a little time for each class but I often get overwhelmed and need a break", "speaker": "usr"}, {"text": "I have never used check lists or planners. I think it is part of how I get overwhelmed maybe.", "speaker": "usr"}, {"text": "Definitely you need a break, so schedule them as rewards. You can even do 15 minutes in say 4 subjects, then take a walk, take a cup of tea, or call a friend, then back to the books.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Keep it as SIMPLE as possible, don't get bogged down. I used to think planning was TERRIBLE< but actually, it sets one FREE. You feel so much better and accomplished when you see how much you have done. It really is amazing.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "HOw man classes do you have?", "speaker": "sys", "strategy": "Question"}, {"text": "many *", "speaker": "sys", "strategy": "Others"}, {"text": "I have 6 classes", "speaker": "usr"}, {"text": "That's a lot but it is totally doable. Here is a good example, If you plant seeds in a garden today, you have to weed it a bit tomorrow, the next day, the next day, you have to wait for rain, then weed some more, the harvest comes and YAY! You are happy. But if you lie on your bed, never planting, never weeding, you procrastinate, you get nothing.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "If you write your classes down and then write a reasonable time to study each one. Maybe 3 today, 3 tomorrow, then add rewards if you do that, maybe make a list of rewards, so you can pick and choose, then you check off when you do the subject. Like a chore chart.", "speaker": "sys", "strategy": "Information"}, {"text": "Yes haha. That is a good comparison. You have been super helpful. I will for sure try to use your advice. Thank you!", "speaker": "usr"}, {"text": "Have a great day and thanks again", "speaker": "usr"}, {"text": "You are quite welcome! God bless have a great day!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "I liked helping a young student.", "supporter_question2": "Only that the chat didn't break up words from line to line."}

{"experience_type": "Previous Experience", "emotion_type": "anger", "problem_type": "problems with friends", "situation": "My best friend flirted with my wife and asked if she wants to have sex with her.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "Hello, not great. How are you?", "speaker": "usr"}, {"text": "I am doing okay, thanks for asking but what's going on with you?", "speaker": "sys", "strategy": "Others"}, {"text": "My wife just told me that yesterday on a party my best friend flirted with my wife and asked her if she wants to have sex with him.", "speaker": "usr"}, {"text": "Oh no and how did this make you feel?", "speaker": "sys", "strategy": "Others"}, {"text": "I am disgust and very angry to my friend", "speaker": "usr"}, {"text": "We've been friend since high school", "speaker": "usr"}, {"text": "I could imagine it did make you feel that way. This person doesn't seem like a friend as he knew that that was your wife.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I totally agree, it's unacceptable in any society I think", "speaker": "usr"}, {"text": "I am so angry now I want to smash his face", "speaker": "usr"}, {"text": "Yes, most definitely. Your feelings are very valid in this situation. However, physical violence would not be the best solution because you could get in trouble.", "speaker": "sys", "strategy": "Information"}, {"text": "That's what my wife is also telling me.", "speaker": "usr"}, {"text": "But what can I do then? I want to smash things now", "speaker": "usr"}, {"text": "First, I would suggest that you distanced yourself or even stopped being friends with this person. Second, for the anger that you feel, there are a lot of things you could do like going running, going for a walk, or even crying", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "It's important that you do not hold these feelings in.", "speaker": "sys", "strategy": "Information"}, {"text": "I don't want to cry sorry, I want hit something", "speaker": "usr"}, {"text": "Have you considered punching a bag in the gym? That can be a great way for you to release that anger.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "It would be great, unfortunately I don't go to gym", "speaker": "usr"}, {"text": "Should I ring him and tell everything I feel about him?", "speaker": "usr"}, {"text": "What do you thing", "speaker": "usr"}, {"text": "You could definitely call him and express your feelings to him as that would be another great way to get how you're feeling off of your chest.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I will then definitely ring him. Also I feel so sad because we have a lot of friends in common", "speaker": "usr"}, {"text": "I definitely understand how you feel, I've been in the same situation where I'm not friends with a particular person but we have the same friend group. It may be hard in the beginning but the tension and awkwardness should get easier as time goes on. I would suggest that you hang out with these friends without this other friend you're having issues with.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That's for sure but then friends need to decide who to invite", "speaker": "usr"}, {"text": "That's okay. Sometimes it may be you or other times it may be him that gets invited but that's how things will be since the situation transpired.", "speaker": "sys", "strategy": "Information"}, {"text": "He did a such stupid thing, now he now only myself and he is affected but also our friends", "speaker": "usr"}, {"text": "That's very true. Don't bring the situation to your friends though because they had nothing to do with it. Only the friend who did the action should be affected.", "speaker": "sys", "strategy": "Others"}, {"text": "yeah true.", "speaker": "usr"}, {"text": "Thank you for you help I will ring him soon", "speaker": "usr"}, {"text": "No problem, I really hope that you can get a peace of mind from this situation. I wish you the best of luck!", "speaker": "sys", "strategy": "Others"}, {"text": "You too, have a great day.", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "I liked the interaction between the participant and I. I felt like I helped him quite a bit.", "supporter_question2": "No, everything was understandable and easy."}

{"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "I think I need to break up with my girlfriend because my feelings have changed", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there how can I help you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I have been in a relationship for just over two years. At the start it was fun and we got along great. I think we have little in common these days and I don't feel the same way I used to. I don;t want to hurt her feelings but I'm thinking about ending the relationship.", "speaker": "usr"}, {"text": "Have you been feeling this way for a while or is it a surprise change?", "speaker": "sys", "strategy": "Question"}, {"text": "I have felt like this for a while now but I'm thinking about if more nowadays. It doesn't feel right and I don't know who to handle it.", "speaker": "usr"}, {"text": "So you have felt for a while that things aren't right in your relationship and you don't know how to end the relationship without hurting your girlfriend's feelings?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "That's correct yes. I worry that she will be very upset and the thought of her in distress does concern me. It might be easier to stay together but I don't think that's the right thing to do.", "speaker": "usr"}, {"text": "I can tell that you are a nice person that cares for your girlfriend and you want the best for her. I think you want to be honest with her which is a good sign of maturity and integrity.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks for that. I do care for her which is why I don't want to upset her.", "speaker": "usr"}, {"text": "Unfortunately this may be upsetting in the short term. I had a friend who had a similar issue. He wanted to end things with his girlfriend and they ended up having an honest conversation, which was upsetting at the time but they are still friends to this day and parted on good terms.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "It is good that it is possible to do this and still become friends afterwards. I do worry about how this would go and am fearful that she will react badly. How would you go about it?", "speaker": "usr"}, {"text": "I think the best thing to do would just be honest about your feelings and start the conversation with her. I think you could also consider when is the right time to do this so that you minimise the affect that this may have on her.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I'm not sure what you mean by the right time. Is there ever a right time to do this?", "speaker": "usr"}, {"text": "People who have a negative experience at a key point in their lives, such as a birthday of Christmas, tend to remember that bad experience the following year. I mean choose an appropriate time to have the discussion.", "speaker": "sys", "strategy": "Information"}, {"text": "Ok I get it. Don't dump her on her birthday LOL. So I should just start the talk then, may be one evening?", "speaker": "usr"}, {"text": "Yes when she is available to have a good talk about this. Do you have my friends that you can talk to about this?", "speaker": "sys", "strategy": "Question"}, {"text": "I do have some friends that know how I am feeling yes. Maybe they can help me come up with a plan off what to say.", "speaker": "usr"}, {"text": "I think it's best to be honest and if it comes from the heart then you can at least say you have been honest with yourself and your girlfriend.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I think this is going to be hard but thanks for the suggestions", "speaker": "usr"}, {"text": "I think you can do this and have confidence that you will do it in the right way. These things are not easy but I know you can ride to the challenge and do this tactfully and with care.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks for the kind words. I'll give this a try.", "speaker": "usr"}, {"text": "You are very welcome.", "speaker": "sys", "strategy": "Others"}, {"text": "Ok bye", "speaker": "usr"}, {"text": "Take care", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "No it was fun", "supporter_question2": "No"}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I'm kind of just generally feeling seasonal depression as I don't feel happy,", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello there", "speaker": "usr"}, {"text": "Hi, how are you?", "speaker": "sys", "strategy": "Question"}, {"text": "Im okay, just a bit out of it", "speaker": "usr"}, {"text": "Ok, how may I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm just feeling depressed with the year ending", "speaker": "usr"}, {"text": "This year wasn't a great one", "speaker": "usr"}, {"text": "Yes, it is the same for most of the people. Any thing particular bothering you?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I think just general how covid hasn't been resolved yet", "speaker": "usr"}, {"text": "Its sad being stuck at home", "speaker": "usr"}, {"text": "So, you cannot go out due to COVID and that makes you frustrated. Is that correct?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "More sad I would say", "speaker": "usr"}, {"text": "Have you done anything different than usual while staying at home?", "speaker": "sys", "strategy": "Question"}, {"text": "No not really. I just finished the semester", "speaker": "usr"}, {"text": "You could explore some of your hobbies, such as music, painting, or workingout..", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Hmm what specific hobbies would you recomend?", "speaker": "usr"}, {"text": "Whichever you enjoy.. pick one. There are a lots of online resources you cloud use.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Do you know of any specific online resources? I haven't looked at this before", "speaker": "usr"}, {"text": "What would you like to do in your spare time?", "speaker": "sys", "strategy": "Question"}, {"text": "Mainly just watching youtube vids", "speaker": "usr"}, {"text": "Have you ever thought of creating videos for YouTube?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I haven't. I might try that. Thanks for the suggestion", "speaker": "usr"}, {"text": "Yes, give it a try.. you might like and it will keep you busy during stay home time..", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Okay thank you I will!", "speaker": "usr"}, {"text": "Anyting else, I can hlep you with?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No I think I'm good", "speaker": "usr"}, {"text": "Please click \"Finish and Quit\" to close the chat.. thank you.", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "N/A", "seeker_question2": "N/A", "supporter_question1": "No", "supporter_question2": "No"}

{"experience_type": "Previous Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "i feel like my life is in a rut", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "HI, I need help, I have been feeling very down lately.", "speaker": "usr"}, {"text": "Okay, how can I help you?", "speaker": "sys", "strategy": "Question"}, {"text": "I just wanted to talk to someone.", "speaker": "usr"}, {"text": "Is there anything particular that has got you feeling down lately?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I feel like I am in a rut.", "speaker": "usr"}, {"text": "Its always good to have someone to talk to, I am happy to help. I have felt stuck many times, so i can understand that.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "What did you do to get out of the rut.", "speaker": "usr"}, {"text": "Well I had to sit down and think about why I was stuck and tried to come up with as many options as I could to be unstuck, then i put them in order based on which I thought would work best. It took quite a few of them, but I did finally get unstuck.", "speaker": "sys", "strategy": "Question"}, {"text": "I can try doing that.", "speaker": "usr"}, {"text": "Every one is different, but it is worth a shot, might help the rut your having, might also give you new ideas that will help you decide on how to not feel like your in a rut anymore. Sometimes just talking to someone can help too, bouncing ideas off of each other can help in some cases.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "True, I have been avoiding most people.", "speaker": "usr"}, {"text": "Its hard to talk about certain problems, so I can't blame you, however you can get some good ideas from others. You might have just needed some space to evaluate your situation, nothing wrong with taking a break from things or people if it helps you.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I will try reaching out to my sister tomorrow. maybe she can help.", "speaker": "usr"}, {"text": "I also feel embarrassed that I feel so unhappy.", "speaker": "usr"}, {"text": "From chatting with you I can tell you might be ready to start talking and maybe get some help or advice, family is a great start they are typically a great support system. It is okay to feel embarrassed but being unhappy will eat at you, sometimes its good to set our pride aside so that we can figure things out. In my situation of feeling stuck I was ashamed that I sat and let people treat me so badly but it wasn't until I seen it as a problem that I started making my lists and getting advice. Some things we do on our own and some its good to have people to help. I think reaching out to your sister would be worth a try, she might also have different ideas and suggestions you haven' t thought of yet.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thanks, you have been a lot of help.", "speaker": "usr"}, {"text": "Thank you for chatting with me, I am glad to help. I hope you have a great day! Stay positive!", "speaker": "sys", "strategy": "Others"}, {"text": "I will try and you have a nice day too.", "speaker": "usr"}, {"text": "Bye", "speaker": "usr"}, {"text": "If you need to chat again I would be glad to talk to you, I think you will do great at fixing your rut. Thank you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Bye.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "I did not like having to categorize my statements, I couldn't scroll or see all of the options.", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "General daily stresses", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello I would like to talk to you regarding my daily stresses", "speaker": "usr"}, {"text": "sure, please go ahead and share your story", "speaker": "sys", "strategy": "Others"}, {"text": "pretty much being social isolated due to the pandemic, trying to finish up my studies at the same time, and what's going on in the world with regards to the pandemic. My physical and mental health aren't great, and I am not eating as well as I should or sleeping as well as I should.", "speaker": "usr"}, {"text": "I guess we all go through that in different ways with the pandemic now", "speaker": "usr"}, {"text": "it sounds like you are having depression, have you shared your problems with anyone?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes sure, I chat with my friend everyday on the phone and that helps to talk about each other's day and my thoughts and feelings, observations with the world etc.", "speaker": "usr"}, {"text": "that's great! Friends can be big help", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am just not able to help my tendencies to sleep really late and wake up late. My sleep pattern is really abnormal and I am disappointed in myself. It's not much about the pandemic as just gotten a really bad habit and trying to stay up late and watch movies or catch up with my work. Then it's a vicious circle in which the next day I wake up late, and my day starts late, and so to get as much done, I repeat the same damaging cycle.", "speaker": "usr"}, {"text": "If you have time, spend at least 1-2h everyday outdoor. You can talk a walk in the park or just simply go to the stores", "speaker": "sys", "strategy": "Others"}, {"text": "So I am having real trouble breaking this pattern. And because I work once or twice a week and not during the day, I don't even have the motivation or need to wake up early.", "speaker": "usr"}, {"text": "I go out only for personal errands and that's once every week or two weeks. I still am not prepared to go out even for walks. But that's just my stubborn thinking.", "speaker": "usr"}, {"text": "In order to have better sleep pattern, maybe you should exercise, at first your body will be tired which helps you sleep better and earlier", "speaker": "sys", "strategy": "Others"}, {"text": "spending too much time indoor is very damaging to your mentality. Even the most normal person will go crazy at that rate.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "My thinking is that I had stuck to this for so long it's not my style to compromise and I tend to be stubborn. And that if I had done that, I would have done that early on this year. But other people are doing it but it's also coupled with the pandemic in which I just don't think I or anyone should risk that, since I am basically sacrificing myself, while others in my apartment building are walking freely in and out. So that's my thinking.", "speaker": "usr"}, {"text": "Yes I understand. I do know it's bad to get stuck indoors. Believe me, before all this, I was going out many times a week to the movies and to the gym.", "speaker": "usr"}, {"text": "I feel you, when everything starts closing down again. I also feel angry because I've been doing everything right and now am punished because of other selfish people", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Now I just do a lot of time nothing but on the computer or in my studies. A lot of the time aimless, not even studying that well or using my time well. And I don't have the same motivation to work out that much at home, which I used to do a lot.", "speaker": "usr"}, {"text": "exactly. I understand your feelings too on that.", "speaker": "usr"}, {"text": "A lot of selfish people inviting others indoors or going out, even a few months ago when the cases were just dropping and they didn't take enough time to wait but immediately lift their own restriction and go out.", "speaker": "usr"}, {"text": "I'm also sick of the repetition too. Everyday I go to work then go home and just get stuck there all nigh every day. However, we need to tell ourselves that this too shall pass", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "But even when there were a lot of cases, there are some people on my floor that walked freely in and out many times in one day when it wasn't safe for anyone. And I didn't get that at all and that was when I was angry and anxious of their actions.", "speaker": "usr"}, {"text": "Because that risked my safety too", "speaker": "usr"}, {"text": "sorry to hear that you have similar repetitions. That's how it feels. Everyday is the same. And when I talk with my folks on the phone, I have nothing new to share except about the pandemic, because that's the only thing new, and I only call the once a week.", "speaker": "usr"}, {"text": "But yes, I do believe that it will pass at some point.", "speaker": "usr"}, {"text": "that's the right way of thinking. You're doing this not only for yourself but for everyone else", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yeah that's why I told myself early on I am doing this for everyone and I couldn't compromise no matter what. Perhaps too stringent but that was my thinking.", "speaker": "usr"}, {"text": "I try to stay away from the news or talking about covid, mostly because it's gonna be the same information and only depresses us even more", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "And it's better now and I am kind of used to this endless cycle. I used to feel even lonelier and claustrophobic.", "speaker": "usr"}, {"text": "I see. Well I do hope and it does sound like you are adapting to this well so far and staying sane. So that's good", "speaker": "usr"}, {"text": "I don't think I am better than you but we have to try nonetheless", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "And what sucks even more is that my city is just beginning its second wave as of about two weeks ago.", "speaker": "usr"}, {"text": "So it's just starting to ramp up", "speaker": "usr"}, {"text": "Yes I agree. Just stay strong. And one thing I told myself is that years from now I can imagine myself in that future time and thinking back to a dark, bad year, and say and think to myself that I got through it and that there was an end to the dark tunnel.", "speaker": "usr"}, {"text": "And that there is an end to this.", "speaker": "usr"}, {"text": "it's the same for me, businesses are forced to tighten again which is grim. However, the only think we can do now is take 1 day at a time and hope for the best.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "So that did help even though the future may be relatively far, I was vividly picturing that emotion of that time in the future.", "speaker": "usr"}, {"text": "yeah good luck to you. And at least your city is deciding to close for the better. My city hasn't even made the call yet even though this is probably the optimal time to do so, early on in the spread where it's controllable.", "speaker": "usr"}, {"text": "I am sure you will get through this great. We can do it.", "speaker": "usr"}, {"text": "Actually talking to you now, I feel renewed hope.", "speaker": "usr"}, {"text": "just kind of summarizing my thoughts and feelings.", "speaker": "usr"}, {"text": "I believe the same as long as we hang in there. Get help from your friends and family", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "So thank you for that and for listening and understanding.", "speaker": "usr"}, {"text": "Yes will continue to do that", "speaker": "usr"}, {"text": "It was nice talking to you too", "speaker": "sys", "strategy": "Others"}, {"text": "social support is a very good thing", "speaker": "usr"}, {"text": "thanks, likewise.", "speaker": "usr"}, {"text": "Good luck to you then and all the best. It will be ok", "speaker": "usr"}], "seeker_question1": "I liked the interface of live chatting", "seeker_question2": "none", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "breakup with partner", "situation": "I broke up with my romantic partner because the relationship was going really badly. I know it was the right thing for me to do, but now I am incredibly lonely and have no one to go to.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello! How are you doing today?", "speaker": "sys", "strategy": "Others"}, {"text": "I'm not doing so well. I'm really lonely and kind of sad.", "speaker": "usr"}, {"text": "I'm so sorry to hear that.", "speaker": "sys", "strategy": "Others"}, {"text": "Do you mind me asking what is going on that is making you feel this way?", "speaker": "sys", "strategy": "Question"}, {"text": "Thank you. I broke up with my girlfriend. It was the right thing to do, but now I'm really lonely and sad.", "speaker": "usr"}, {"text": "I'm so sorry to hear that. It sounds to me like you're having a hard time dealing with the emotions that you're dealing with after having broken up with your girlfriend. Does this sound right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, that's right. It's been really hard.", "speaker": "usr"}, {"text": "I can tell that you're really struggling.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thank you. I was with her for about a year. It was good at first, of course.", "speaker": "usr"}, {"text": "I've dealt with these emotions myself. I recently broke up with my now ex-boyfriend. I have been feeling these same emotions.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I'm sorry to hear that. How long were you together? The loneliness gets so hard, especially when you just want to tell something to someone.", "speaker": "usr"}, {"text": "I know it feels terrible, but I think that you reaching out for support is a great first step! I'm really proud of you! You will get through this!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you. Honestly, I'm glad you're there to reach out to.", "speaker": "usr"}, {"text": "We were together for about 5 years. Yes, the loneliness does get very hard.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I'm happy that I can be here to help you and so that you have someone to talk to! I promise to do my best!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Oh wow, that's a long time. And thanks. I appreciate your optimism! I am usually very upbeat and optimistic myself.", "speaker": "usr"}, {"text": "Thank you. I really appreciate it. Hopefully I can help you somehow too.", "speaker": "usr"}, {"text": "After my breakup, I found that the best thing to do was to involve myself in other activities that I enjoyed in order to take my mind off of the negative feelings that I was dealing with.", "speaker": "sys", "strategy": "Information"}, {"text": "The shiba inu in my profile circle is making me smile. I used to have a shiba inu. :)", "speaker": "usr"}, {"text": "You seem very kind! I appreciate your willingness to be here for and to listen to me as well!", "speaker": "sys", "strategy": "Others"}, {"text": "Aww! That makes me happy to hear that seeing my profile picture is making you smile!", "speaker": "sys", "strategy": "Others"}, {"text": "That sounds really smart. I've been trying to do that. Of course with a pandemic going on it's more difficult.", "speaker": "usr"}, {"text": "Have you considered getting into any hobbies to take your mind off of what's going on?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "No no... my profile picture. Yours shows up as a squirrel. lol", "speaker": "usr"}, {"text": "I usually hike a lot, but my hiking groups aren't going out right now.", "speaker": "usr"}, {"text": "Oh! I'm so sorry! Haha!", "speaker": "sys", "strategy": "Others"}, {"text": "Have you considered things like journaling, reading, or arts and crafts?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Maybe I should get a pet squirrel?", "speaker": "usr"}, {"text": "Yes, I actually read and write quite a bit. Especially for work. That's not overly therapeutic, but it helps nonetheless.", "speaker": "usr"}, {"text": "That may not be a bad idea! If you really like them and are able to properly care for it, animals can be very therapeutic!", "speaker": "sys", "strategy": "Others"}, {"text": "I have one dog who isn't much bigger than a squirrel. She has been an invaluable companion.", "speaker": "usr"}, {"text": "Writing and reading have been proven to be extremely therapeutic. I used to write down my feelings on a piece of paper and then destroy it (throw it away) once I was done. There's something about it that really seems to help.", "speaker": "sys", "strategy": "Information"}, {"text": "Aww! That sounds like an adorable dog! What breed of dog is she? I have two cats myself. They make me feel better on a daily basis!", "speaker": "sys", "strategy": "Others"}, {"text": "I've tried to keep a journal but I never stick to it. I find that writing letters to friends serves me the same purpose, and it helps me to stay connected, too. Plus, people love getting real, hand-written mail.", "speaker": "usr"}, {"text": "She is a miniature dachshund. Today she went to the bank with me, and all of the tellers came to the window to look into the car at her. lol I like cats too. Animals are so healing.", "speaker": "usr"}, {"text": "That sounds like a great idea! I love the fact that it helps you to stay connected, especially considering (as you already mentioned) that it's difficult to connect right now since we're dealing with COVID-19.", "speaker": "sys", "strategy": "Others"}, {"text": "I love that you're telling me about your dog and how all of the people at the bank wanted to see her! I bet that made you feel much better.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah, and you're right. There's something therapeutic and cathartic about hand writing that typing does not replicate.", "speaker": "usr"}, {"text": "Yes, it made me happy to see them fawning over her. And it made her happy because they gave her treats.", "speaker": "usr"}, {"text": "Dealing with issues during Covid is so rough.", "speaker": "usr"}, {"text": "I couldn't agree more. Dealing with COVID on top of everything else has been extremely difficult for me. Honestly, I think it is part of what caused a lot of the issues that I'm currently dealing with.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I hope you're handling them okay. I'm generally well except for the whole breakup business. Still, I know I'm better off. It just sucks sometimes.", "speaker": "usr"}, {"text": "It makes me happy to hear that you know that you're better off. I know it's sad, but accepting that a relationship wasn't meant to be is, in my opinion, the first step to truly getting over someone. A year is a long time to spend with one person.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I wish it was easier and okay to travel right now. A trip or a road trip would do me wonders.", "speaker": "usr"}, {"text": "So is five years! I hope everything works out for the best for you, too.", "speaker": "usr"}, {"text": "I completely agree! Where would you go if you were able to right now?", "speaker": "sys", "strategy": "Others"}, {"text": "If there was no virus... maybe Scotland or Las Vegas to see some shows. Or up into Canada. (I'm in Pennsylvania.)", "speaker": "usr"}, {"text": "Thank you so much! We broke up several months ago and I'm already feeling and doing so much better. I am also much better off without that person in my life. I've gained weight back that I couldn't really afford to lose to begin with, I've been more motivated, etc. It really was for the best even though the breakup itself was really difficult.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I live in Pennsylvania as well! It's such a small world!", "speaker": "sys", "strategy": "Others"}, {"text": "My breakup was a few months ago too. I'm in the Poconos. :)", "speaker": "usr"}, {"text": "I've always wanted to go to Las Vegas. My brother and his girlfriend just took a trip out there not too long ago.", "speaker": "sys", "strategy": "Others"}, {"text": "I've been to Las Vegas about fifteen times. I love it there. I eat, go to shows, go to baseball games... it's awesome.", "speaker": "usr"}, {"text": "Oh wow! I live right outside of Philadelphia. I have several friends who have houses on Lake Wallenpaupack. It's beautiful up there!", "speaker": "sys", "strategy": "Others"}, {"text": "Wow, that's maybe an hour from me. I grew up outside of Reading. I live right by Blue Mountain.", "speaker": "usr"}, {"text": "That's so cool! I've never been on a plane and I've never been anywhere north or west of Pennsylvania. I've been in every state from PA down to Florida, but nowhere else. I really need to travel more!", "speaker": "sys", "strategy": "Others"}, {"text": "That sounds like a beautiful area. Have you considered going skiing, snowboarding, or snow tubing since you live right near Blue Mountain?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Omg, yes. Travel! I've been to some really strange places. It's awesome. lol", "speaker": "usr"}, {"text": "I went snow tubing at Blue Mountain once. It was so much fun!", "speaker": "sys", "strategy": "Others"}, {"text": "I haven't, but maybe I should! I teach, and I always have students who work there. lol", "speaker": "usr"}, {"text": "Come to think of it, they might sabotage my tube. lol", "speaker": "usr"}, {"text": "That's a really good idea though. Thanks. I always see groupons for tubing, too.", "speaker": "usr"}, {"text": "You should look into it! It was a lot of fun when I went. I believe they're still open right now even though COVID is still going on. It took my mind off of everything while I was there.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes, they are open. I got an email yesterday or today that they're making snow now.", "speaker": "usr"}, {"text": "Groupon is awesome! You're very welcome. I'm happy to help you think of things that you can do to make yourself feel better.", "speaker": "sys", "strategy": "Others"}, {"text": "Let's go tubing! lol j/k", "speaker": "usr"}, {"text": "Wow! That's great to know! I might look into taking a trip up there myself with my daughter. She's 12 years old. She would absolutely love it!", "speaker": "sys", "strategy": "Others"}, {"text": "I miss getting together with friends. And live music and live sports.", "speaker": "usr"}, {"text": "I would love to! That truly does sound like a lot of fun!", "speaker": "sys", "strategy": "Others"}, {"text": "I do too! I also love live music and I REALLY like football. GO EAGLES!", "speaker": "sys", "strategy": "Others"}, {"text": "I love hockey. I have season tickets to the WB Penguins, but they haven't played since March.", "speaker": "usr"}, {"text": "Hit me up at randythepoet at gmail! :)", "speaker": "usr"}, {"text": "It's almost 30 minutes. Thank you!", "speaker": "usr"}, {"text": "I'd love to go to a hockey game. I've never been to one. Thanks for your email!", "speaker": "sys", "strategy": "Others"}, {"text": "I appreciate your help and ideas!", "speaker": "usr"}, {"text": "I loooooove hockey. And live music. I go to hockey games in Allentown, too.", "speaker": "usr"}, {"text": "You already seem like you're feeling better! I really do hope that I helped you somewhat! I wish you the best of luck and I'm really glad that you are open to new ideas.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I do! And thank you again. I hope everything works out great for you (and your daughter). :)", "speaker": "usr"}, {"text": "I'm going to finish the chat. Thanks again!", "speaker": "usr"}, {"text": "Thank you so much! Have a wonderful day and a Happy Thanksgiving! And you're very welcome. Chatting with you was very nice.", "speaker": "sys", "strategy": "Others"}, {"text": "You too! Have a great Thanksgiving. It was awesome chatting with you!", "speaker": "usr"}, {"text": "You, too! Take care!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "Everything was great. It was actually fun and genuinely helpful.", "seeker_question2": "Nothing. It was great.", "supporter_question1": "I loved this task! The person I was chatting with got very personal and it seemed as though I made them feel a lot better than they felt when the conversation started. It provided me with a sense of true accomplishment!", "supporter_question2": "I think that these tasks are perfect!"}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "My finance is working out of the country till 2022 and I am left here by myself until he gets home. I have no friends and no one to talk to.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "hey there, how's it going?", "speaker": "sys", "strategy": "Question"}, {"text": "alright. just getting by.", "speaker": "usr"}, {"text": "is there one particular problem or issue that's been on your mind the most lately?", "speaker": "sys", "strategy": "Question"}, {"text": "I am estranged from my family and living 5 hours away from everyone I know and my fiance is away for almost 2 more years", "speaker": "usr"}, {"text": "That sounds rough, I'm sorry. Being away from people we care about would make anyone feel pretty bad.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yeah and I really have no friends since I quit drugs so I can't really even text my old female friends", "speaker": "usr"}, {"text": "You don't have to answer anything you don't want, but I'm curious- how'd you end up 5 hours away from the people you know?", "speaker": "sys", "strategy": "Question"}, {"text": "My fiance's job", "speaker": "usr"}, {"text": "He works out of ATL", "speaker": "usr"}, {"text": "Gotcha. That's rough for you. Sounds like you made a sacrifice to make that happen.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes but he is worth it.", "speaker": "usr"}, {"text": "Glad to hear that :)", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I am just alone down here.", "speaker": "usr"}, {"text": "A lot of us feel like we need friends around to keep our mood up, or to get support when we're bummed or bored or sad. Sorry to hear you have less friends nowadays.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Are you interested in finding new friends?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes and no, if they are on my level then yes but if not then no. I don't want to associate with people that do drugs so its been a tough time making friends.", "speaker": "usr"}, {"text": "Yeah, that's tough. It's tough enough to make friends as an adult in a new city. Tougher still if it seems like a lot of people are into things you don't want to be around.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yep, so I just work at home since COVID so I don't really get out.", "speaker": "usr"}, {"text": "What's a word you'd use to describe your feelings about this issue? Sad, lonely, frustrated, etc?", "speaker": "sys", "strategy": "Question"}, {"text": "Lonely", "speaker": "usr"}, {"text": "Bleh, sorry to hear that. And also, that makes sense based on what you've told me.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yeah it is okay it has been nice chatting. Hopeful time will go by quickly for me. I thank you for your time. Have a good day.", "speaker": "usr"}, {"text": "Good talking to you too. Lonely sucks, but in a way it's also okay. I hope you don't feel like you're broken or you're doing something wrong.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "No just alone. I will be fine. thank you!", "speaker": "usr"}, {"text": "Good luck to you and stay safe! Have a good day.", "speaker": "sys", "strategy": "Others"}, {"text": "You too!", "speaker": "usr"}], "seeker_question1": "n/a", "seeker_question2": "na", "supporter_question1": "The text is somewhat difficult to read when words are broken up across two lines", "supporter_question2": "Don't let text get cut off, let words wraparound in the text fields"}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "job crisis", "situation": "Job safety is causing my sadness and stress. COVID-19 is making it worse.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, how are we doing today?", "speaker": "usr"}, {"text": "Im doing good. How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "Not so good unfortunately.", "speaker": "usr"}, {"text": "Oh no! I'm sorry to hear that. Would you be willing to talk about it with me? Sometimes talking with someone is the help that we need.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Due to this pandemic, I fear for the safety of my job. It's cause me anxiety and stress.", "speaker": "usr"}, {"text": "I can sense how stressed you are about the safety of your job. This pandemic has caused so much stress and very much anxiety on everyone, so just know you are not alone. I'm not sure on the work you do, but you putting your health at risk everyday to make a living for you and your family makes you an amazing person. Just try and remember that your health is very much more important then your job and just make sure you are trying everything possible to keep yourself safe out there.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Thanks for the positive vibes, but I doubt things will get better.", "speaker": "usr"}, {"text": "Of course! I also am afraid that this pandemic is going to get worse before it gets any better and that is just my opinion. I am scared for everyone out here anymore and its not just people getting sick and ill, but people like you who could be in jeopardy of loosing their job or their source of income. That's is something that would be on anyones mind, more yours then mine due to you actually working in the public.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "There is a lock down in my area, I fear it will only get worse.", "speaker": "usr"}, {"text": "We thankfully have not got on lockdown just yet, but I know it will be happening soon. We live in a very small town and it has got bad here that either we know someone who has it, or someone in the family has it. It seemed like it just happened over night that it just spread so fast here that everyone is in a panic mode again. What type of things do you do while you are on lockdown?", "speaker": "sys", "strategy": "Information"}, {"text": "Think about the bad things that will happen if I lost my job. I have been only thinking about the bad..", "speaker": "usr"}, {"text": "I can only imagine. Is it yourself in your home? What I have tried to do is stay away from the news that has anything to do with covid that could maybe help a little. And god forbid anything happens to you and you do loose your job just know there are a lot of resources around that would help you in any struggles that you fear or end up facing. I know its hard and stressful to search and look for things like that but trust me it will take a lot of stress off your mind.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I am not religious, but thanks for the uplifting words. I just don't see a bright side over the fence.", "speaker": "usr"}, {"text": "I'm sorry about that I didn't realize I put that, sometimes it just comes out but I do apologize. I know it's hard to think that this will not come to and end, but just try and think there is always a light at the end of the tunnel, and I'm hoping for you and what your doing and putting in, something will come out positive in your favor, even if its just a small step forward. Hey its all gotta start out somewhere.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "No worries. Any activity suggestions to keep my mind off of COVID-19?", "speaker": "usr"}, {"text": "Do you have children or a spouse that lives with you?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, this is why, if I lose my job, my financial situation will affect the family.", "speaker": "usr"}, {"text": "I have children as well, and what I have tried to do is like a at home drive in movie night, or simple board games. I don't have a spouse but I would think maybe an inside dinner night or even a lunch date. Have the kids even help out with that. You'll be amazed on how excited they would be even if it's the little things they can help with like the seating or drawing of the menus. And for maybe the inside drive in make up little movie tickets, and candy and popcorn like a little concession stand.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Thanks for the suggestions. This pandemic has really taken a toll on me.", "speaker": "usr"}, {"text": "I completely understand. I know its hard not to think about it because it is EVERYWHERE, but if your spouse or children see or sense the stress its causing you they can also feel it, and can start stressing over it too. Even trying these things will cause a smile and a fun time for those moments that will make every one happy and not think about covid, because they will all be thinking about how much fun they are having with you and the family, and that will help with the stress even if its just a little bit.", "speaker": "sys", "strategy": "Reflection of feelings"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "I liked being able to give them some of my suggestions that i use at home.", "supporter_question2": "faster pairing"}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "breakup with partner", "situation": "I want to break up with my partner who ive been married to for 6 years with a 5 year old child", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hey", "speaker": "usr"}, {"text": "HI, can I help today?", "speaker": "sys", "strategy": "Question"}, {"text": "I have been married for 5 years but i am very unhappy and anxious. I want to break up with my partner but not sure how, this is increasing my anxiety", "speaker": "usr"}, {"text": "I am sorry to hear that. I know it can be really stressful when you are considering a break up. How long have you thought about doing this?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "i've thought about this for the last year, things have been going downhill since. I think its starting to become noticible", "speaker": "usr"}, {"text": "That is a long time to think about something, so you have given it a lot of time and thought. Have you mentioned it to your partner?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "i tried to do it around 8 months ago but my partner convinced herself that it was because i was cheating on her. Her own insecurities put me under a lot of pressure to stay in the relationship to prove i wasn't having an affair", "speaker": "usr"}, {"text": "Sharing your feelings is important so thank you for making the effort today. It is not fair to prove a negative and that can be taxing. It sounds like you are a very patient person.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I try to be patient, but i feel like i am wasting my life when i could be happy on my own or potentially with someone else in the future", "speaker": "usr"}, {"text": "Im anxious about my daughter and my relationship with her if we split up", "speaker": "usr"}, {"text": "You have spent a great deal of time trying to make things right with your partner and you have used a great deal of effort to make it work. You are also a very loving parent who cares greatly.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I know i need to be true to myself but its extremely difficult, i'm not sure how to start the process", "speaker": "usr"}, {"text": "Yes, you are right. My parents split up later in life and I was happy to see my dad happy. I understand that isn't everyone story though. Do you have any close family members you can talk to about this? Or close friends?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "unfortunately i pushed all my friends away for the sake of the relationship, again the insecurities meant i couldn't have my own time and space. I know my family would be supportive, but there are a lot of financial issues with divorce which worries me", "speaker": "usr"}, {"text": "Often times people turn to church or religion and support groups in order to connect with people from the same faith. Have you considered this avenue?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Ive considered support groups, im a little embarrassed tho. I don't think religion would be much help to me", "speaker": "usr"}, {"text": "I understand that you feel nervous about reaching out and thank you again for doing that here today. Sometimes close friends can be a good source of support. It can be hard repairing friendships though.", "speaker": "sys", "strategy": "Information"}, {"text": "Maybe i should reach out again?", "speaker": "usr"}, {"text": "Yes, I would reach out to old friends who may be willing to give you insight into how they viewed things. Support groups can feel intimidating but are usually very welcoming and truly there to help people.", "speaker": "sys", "strategy": "Information"}, {"text": "i just hope my daughter is young enough to be able to adapt to her parents splitting up", "speaker": "usr"}, {"text": "Children are resilient and want their parents happy ultimately. You are a thoughtful person. Thank you for sharing your feelings today and being open to ideas and possible ways forward.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Thank you very much, you've given me a few options to consider on how to move forward. I'm feeling less anxious with your kind words of support", "speaker": "usr"}, {"text": "That is great news. We are always here to help.", "speaker": "sys", "strategy": "Information"}, {"text": "thank you again, bye", "speaker": "usr"}, {"text": "You're welcome and good luck.", "speaker": "sys", "strategy": "Information"}], "seeker_question1": "No", "seeker_question2": "No, loved it", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Previous Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "I found my mom murdered on the side of her house", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "I have a real pickle of a problem", "speaker": "usr"}, {"text": "I'm sorry to hear that, can you tell me what it is?", "speaker": "sys", "strategy": "Question"}, {"text": "I am depressed and all alone", "speaker": "usr"}, {"text": "That's a hard situation to be in. Are you isolating due to the pandemic?", "speaker": "sys", "strategy": "Question"}, {"text": "I have been isolated for 2 years now ever since my wife decided to sneak out in the middle of the night and run away", "speaker": "usr"}, {"text": "That's really rough. It sounds like you did not get to have any closure whatsoever.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yeah what a peach she was, at least she didnt murder me like my brother did to my mom", "speaker": "usr"}, {"text": "There's a lot of dark stuff happening in and around your life. Do you have any things that you like to do on your own that calm you down?", "speaker": "sys", "strategy": "Question"}, {"text": "drinking is the only thing that takes the pain away", "speaker": "usr"}, {"text": "I have definitely been there.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "everytime I say it cant get any worse I get a new illness", "speaker": "usr"}, {"text": "It must seem like things are just piling on. Booze does this crazy thing where we think it's making things easier, but it's really making things 10x harder. 10x harder to process emotions, 10x harder to find the motivation, 10x harder to believe you are worth the effort to keep moving.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "all I have to look forward to is fighting for pennies on mturk all day, who would ever countinue if thats all they had", "speaker": "usr"}, {"text": "I think you could give the booze a break for a week, and see if you may see things in a different light. Zero judgment from me btw, I am also clearly on mturk, and I quit drinking in April after ten years of heavy heavy drinking. Almost lost my marriage to it. It's not easy, and I'm not preaching, but I am saying it was the best thing I could do to begin to improve my life and my health, mental and physical.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "wait till everything is taken away from you and your left with nothing and noone and see how you feel then, it might be time for a drink", "speaker": "usr"}, {"text": "I'm really sorry you're feeling this poorly. If you could be doing anything at all right now, what would it be?", "speaker": "sys", "strategy": "Others"}, {"text": "riding a motorcyle", "speaker": "usr"}, {"text": "just one more thing I will never get to do again", "speaker": "usr"}, {"text": "Oh shit I am so terrified of riding motorcycles", "speaker": "sys", "strategy": "Others"}, {"text": "Why can't you ride motorcycles any more?", "speaker": "sys", "strategy": "Question"}, {"text": "poverty", "speaker": "usr"}, {"text": "Ah, so you can still physically ride one! Your life isn't over, you are still breathing, you will ride a motorcycle again.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i was riding a motorcyle next to my brother about two years before he murdered our mom, got hit by a car and nearly died", "speaker": "usr"}, {"text": "santa is bringing money this year?", "speaker": "usr"}, {"text": "Maybe you could rent one", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "or I could just steal one", "speaker": "usr"}, {"text": "I would rather meet a woman that isnt a coocoo bird", "speaker": "usr"}, {"text": "Maybe there are other alternative modes of transportation you could take up", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "well my car is about to die so it will be walking soon", "speaker": "usr"}, {"text": "Perhaps you'll meet someone on the bus?", "speaker": "sys", "strategy": "Others"}, {"text": "going over how horrible everything is for me all day has been a real treat", "speaker": "usr"}, {"text": "that one really made me laugh", "speaker": "usr"}, {"text": "You didn't seem to be responding to actual solutions so I thought a joke might help :-)", "speaker": "sys", "strategy": "Others"}, {"text": "there arent really any solutions, nothing women like more then a creepy guy talking to you on the bus", "speaker": "usr"}, {"text": "You could be a peer-supporter instead of a seeker, you wouldn't have to talk about your personal stuff, and it's actually been kind of nice to just give people some advice in a vacuum.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I tried but I kept failing the test", "speaker": "usr"}, {"text": "I have got so much going for me, If only the volcano hadnt come and destroyed what little I had left", "speaker": "usr"}, {"text": "That's horrible that happened to you, but don't you believe in yourself?", "speaker": "sys", "strategy": "Question"}, {"text": "no not really,", "speaker": "usr"}, {"text": "nothing to believe in", "speaker": "usr"}, {"text": "You should, you said yourself that you have got so much going for you.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "that was sarcasm, one of my only friends", "speaker": "usr"}, {"text": "Ah I see", "speaker": "sys", "strategy": "Others"}, {"text": "well I tortured you enough", "speaker": "usr"}, {"text": "thanks for listening", "speaker": "usr"}, {"text": "You're welcome, I hope things start getting better soon :-)", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "felt less lonely", "seeker_question2": "pay", "supporter_question1": "No", "supporter_question2": "PLease let me be able to read case details before talking to the seeker"}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "I have/had a friend who now lives on the opposite coast from me. After 15 years out of touch, we recently reconnected, and we chat by text, and met up a couple times. But now he's demanding an apology that I don't owe him.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "4"}}, "dialog": [{"text": "Hi there, how is life treating you right now?", "speaker": "sys", "strategy": "Question"}, {"text": "Oh, not too bad, thanks. And you?", "speaker": "usr"}, {"text": "I am okay but feeling a little down at the moment. Is there anything that you'd like to talk about?", "speaker": "sys", "strategy": "Question"}, {"text": "Sorry to hear you're down... I'm definitely tired of this pandemic! Trying to keep in touch with messages and phone calls can help...", "speaker": "usr"}, {"text": "Except I guess not anymore with this one friend...", "speaker": "usr"}, {"text": "Is there anything specific getting you down? How are things in your work and your personal relationships?", "speaker": "sys", "strategy": "Question"}, {"text": "Oh I am sorry to hear that .. you are having a problem with a close friend?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Well, did you see the problem I originally wrote about?", "speaker": "usr"}, {"text": "No I did not, can you tell me about it?", "speaker": "sys", "strategy": "Others"}, {"text": "Oh! You don't get to see the text of the problem? That's strange... I'll cut and paste it here: Oops - that's not allowed. Okay - let me input it again.", "speaker": "usr"}, {"text": "Thank you, I would like to be able to help you but do not know what the problem is right now", "speaker": "sys", "strategy": "Others"}, {"text": "I have this friend who is now on the opposite coast. We were out of touch for 15 years, but recently reconnected. We've been texting. But now he's demanding an apology, and it's completely unreasonable...", "speaker": "usr"}, {"text": "Ah I see .. you feel as though you friend is dragging up things from the past which are no longer relevant to your friendship?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "No, not at all. It's new stuff.", "speaker": "usr"}, {"text": "Oh I am sorry, I misunderstood. Can you tell me a little about the situation?", "speaker": "sys", "strategy": "Question"}, {"text": "We've been texting about politics, among other things. And we completely agree on the subject - that's not the issue. But I put up with his sort of acerbic wit - I ignore little put-downs, because I know that's just him...", "speaker": "usr"}, {"text": "What is it that he wants you to apologise for?", "speaker": "sys", "strategy": "Question"}, {"text": "But recently, he was talking as if he was having symptoms as a result of having had COVID previously. So I asked, Oh, you had a positive COVID test? I didn't say it like I was challenging him - I just hadn't heard this before.", "speaker": "usr"}, {"text": "ah I see. I have had problems and sometime negative interactions about Covid with some friends too. I think it's a very difficult time for everybody; we are all feeling the strain and might be more irritable than previously", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Can you see any way in which you can work around it and be friends again?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes - he's always irritable! ha ha. So instead of answering, he launched into this thing about how COVID antibodies disappear, so the tests are pointless. I know there are some issues with the various tests. As it happens, I have a PhD in immunology, so I know a lot about this stuff...", "speaker": "usr"}, {"text": "Yes - I want to be friends! It's not me...", "speaker": "usr"}, {"text": "I think that the tests are very necessary! Also social distancing and mask wearing at this time.", "speaker": "sys", "strategy": "Others"}, {"text": "He started saying things that are just factually not correct. I get that the immune system is super complicated, and most people don't know much about it. But when I'd try to explain some things to him, he acted like I couldn't possibly know anything he didn't, after reading one Forbes article, and he started making personal attacks.", "speaker": "usr"}, {"text": "I think that perhaps you do not need this toxic person in your life. After fifteen years without him do you really feel you need to stay r reconciled?", "speaker": "sys", "strategy": "Others"}, {"text": "I don't need him, no... But he's funny, and I don't have too many people in my life right now. I just moved to a new state where I literally know no one.", "speaker": "usr"}, {"text": "In that case perhaps you can just agree to disagree on this topic? If you don't want to risk the friendship :). I hope I have been able to be of some help to you today and thank you for talking!", "speaker": "sys", "strategy": "Others"}, {"text": "And I'm also hurt and annoyed that he thinks I have anything to apologize for, when I put up with his acid tongued comments, and just turn the other cheek. I agree we should just go on, but I'm not going to apologize, when I didn't do anything.", "speaker": "usr"}, {"text": "Anyway - yes. I agree with you. Thanks for the talk. Take care!", "speaker": "usr"}, {"text": "And you too!", "speaker": "sys", "strategy": "Others"}, {"text": "Thanks. Bye...", "speaker": "usr"}, {"text": "bye!", "speaker": "sys", "strategy": "Others"}, {"text": "(only you can end the conversation .. I can not)", "speaker": "sys", "strategy": "Others"}, {"text": "Please can you quit or we will time out", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I didn't realize the supporters didn't get to read the problem I had already described. Why did I write it if they weren't going to see it?", "seeker_question2": "If you leave it the way it is, I would suggest letting the support seekers know that the supporter does not have access to what they've already written. It led to some miscommunication.", "supporter_question1": "people don't know how to end the task!!", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "ongoing depression", "situation": "Worried about my daughter abd her academic struggles. She has a genetic condition and some learning differences. Struggling to cope to work and do day to day things and give her as much support as she needs.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello. How are you doing today?", "speaker": "sys", "strategy": "Others"}, {"text": "Hi, I'm struggling today.", "speaker": "usr"}, {"text": "I'm sorry to hear that. Anything in particular that is bothering you?", "speaker": "sys", "strategy": "Question"}, {"text": "I just feel worn out with everything I have to do.", "speaker": "usr"}, {"text": "I don't know what else I can d to help my daughter.", "speaker": "usr"}, {"text": "I understand that you are feeling worn out and don't know what else you can do to help your child. Is there something specific going on or is it just life in general?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "My daughter struggles with school work and memory. She learns differently and needs lots of support. I have contacted the school a number of times over the years but never really had any support or acknowledgement from them. I guess it's just an accumulation of things.", "speaker": "usr"}, {"text": "You have tried hard to help her and that is admirable. Don't beat yourself up and be proud of the things you have done for her.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "But what do I now. She's 17 and it's so difficult to give her the time and then encourage her to tell me when she needs help and for her to be willing to accept it.", "speaker": "usr"}, {"text": "While I do not have kids, from what I have seen my friends and family do in this situation is try to find something that your daughter is interested in and attempt to build off of that. So instead of her learning to just learn, she is learning something that is relevant to her. Maybe that might spark something in her to come up with her way of learning since traditional methods aren't working.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That is great advice. She does climb and hasn't been able to climb or see her friends with everything closed. I think as she will be able to again soon may be that will help her to relax and get back into it. She does learn through repetition but has lacked enthusiasm especially in the last few months.", "speaker": "usr"}, {"text": "Having her go climbing more sounds like a good plan. Hopefully things are opening up around you now that the vaccine is becoming more common.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Repetition is tough. I know I used a lot of flash cards as a way of learning through high-school and college. It's an old method but it can work.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "She had heart surgery as a baby so has actually had the vaccine herself as she's in the vulnerable category. I think she ends up spending so long making aide memoires that she then leaves herself so little time to actually study.", "speaker": "usr"}, {"text": "I can imagine after having heart surgery as a baby she wants to live life to it's fullest extent and prioritizes making memories over school. Does she ever talk about what her plans are for after high-school? At some point she will have to connect the dots of having to get a job to be able to go out and have fun, and unfortunately doing OK in school comes with that. That or a vocational school to learn a trade (what I personally did).", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "What did you do? Her interests are music and photography. Recently she has started a gardening club with the horticulture department at school. She does enjoy her social life well when she has been able to have it. She has had social ups and downs but apart from the epidemic she has been happier than in her earlier years at school. You are right she is becoming an adult and will find her place. At 17 I guess she doesn't have to decide just yet.", "speaker": "usr"}, {"text": "You have certainly made me feel a bit more positive.", "speaker": "usr"}, {"text": "Sorry for the delay. I am glad you are feeling more positive. I was into cars so I went to vocational school to become an auto mechanic. After a couple years of that I realized I wasn't cut out for physical labor and went to college. But the knowledge from working on cars helped me understand things better at college since I had real world applications I could use it on.", "speaker": "sys", "strategy": "Others"}, {"text": "Gardening and Horticulture is a great hobby! That definitely could cross over into some of her science classes to make things more interesting and relevant to her.", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Thank you so much for your time and kindness today. You helped me refocus and some of the things you said were just what I needed to hear.", "speaker": "usr"}, {"text": "Glad I was able to help. Sometimes just having someone to bounce things off of makes a big difference. You have a good heart and good intentions. I wish you and your daughter the best.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you. Take care :-)", "speaker": "usr"}, {"text": "You're welcome. It was my pleasure.", "speaker": "sys", "strategy": "Others"}, {"text": "Please hit the quit button and take the survey. I can not end the chat from my side. Thank you!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "I think it's hard to explain any difficulties in 10 parts of a conversation. Whilst you want to talk more I think as it's a paid conversation it won't reflect the full support you might get on a helpline.", "seeker_question2": "I'm really not sure.", "supporter_question1": "no", "supporter_question2": "no"}

{"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "I TALK WITH MY FRIENDSHIP", "survey_score": {"seeker": {"initial_emotion_intensity": "5"}, "supporter": {}}, "dialog": [{"text": "How are you today?", "speaker": "sys", "strategy": "Others"}, {"text": "is anything bothering you, today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am today very sad because my friends fighting with me", "speaker": "usr"}, {"text": "what are you fighting about?", "speaker": "sys", "strategy": "Question"}, {"text": "My friends avoiding my phone calls and message", "speaker": "usr"}, {"text": "so, you're feeling isolated because of this?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes i am feeling alone", "speaker": "usr"}, {"text": "this happens very common in friend groups. it is understandable that you feel upset", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "this happens very common in friend groups. it is understandable that you feel upset", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "did u have an argument?", "speaker": "sys", "strategy": "Others"}, {"text": "Yes it is common", "speaker": "usr"}, {"text": "Yes sometimes many arugument", "speaker": "usr"}, {"text": "what do u argue about", "speaker": "sys", "strategy": "Question"}, {"text": "My friends problam and we are question it", "speaker": "usr"}, {"text": "its hard when you care about someone to not question there actions, when you feel you know whats best for them. is that how u r feeling?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I feel uncomfortable", "speaker": "usr"}, {"text": "you feel uncomfortable because your friends are ignoring your feelings?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "sometimes, people hide when they are confronted.", "speaker": "sys", "strategy": "Information"}, {"text": "i think it may be beneficial to give your friends some time, before attempting to speak with them again. maybe you can spend time with your family while you are waiting for them to cool down.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yes i am sometime more in my friends", "speaker": "usr"}, {"text": "do u have any friends that are still talking to you?", "speaker": "sys", "strategy": "Question"}, {"text": "i think you should spend time with the people that make you feel wanted.", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "I liked having the guidelines on the side of the screen", "supporter_question2": "maybe you can re-format the dialogue so the words dont get cut off"}

{"experience_type": "Current Experience", "emotion_type": "shame", "problem_type": "academic pressure", "situation": "I failed a few of my midterms and now I'm very apprehensive about my finals.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "3", "relevance": "3", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "HI how are you today", "speaker": "usr"}, {"text": "HELLO", "speaker": "sys", "strategy": "Others"}, {"text": "going good what about you", "speaker": "sys", "strategy": "Others"}, {"text": "Doing well, thanks.", "speaker": "usr"}, {"text": "how was your day", "speaker": "sys", "strategy": "Question"}, {"text": "Not too bad.", "speaker": "usr"}, {"text": "it sounds good", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I'm taking some classes and I didn't do well on my midterms.", "speaker": "usr"}, {"text": "Don't worry my friend there will be peaks and downs in life same in exam too prepare hard for your next exam surely you ll shine", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I hope so. I don't have a lot of hope.", "speaker": "usr"}, {"text": "do u attend your classes regularly?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes for the most part. Unless a family emergency arises.", "speaker": "usr"}, {"text": "That's great. Did u love your studies?", "speaker": "sys", "strategy": "Question"}, {"text": "I guess so. I want to have a good career.", "speaker": "usr"}, {"text": "That's a good idea. Even I had this problem during my studies", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I think it's a common problem, but I don't feel good about it.", "speaker": "usr"}, {"text": "Then my friend suggested me to study at early morning rather than evening and nights.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That's a good idea. I feel more productive in the morning.", "speaker": "usr"}, {"text": "that's great", "speaker": "sys", "strategy": "Others"}, {"text": "I might try that.", "speaker": "usr"}, {"text": "Try to have a water bottle behind u when u study and try to concentrate more and its best to choose a peaceful place to study.", "speaker": "sys", "strategy": "Information"}, {"text": "Yes, drinking water helps with concentration.", "speaker": "usr"}, {"text": "you seems to be a bright student. hope you will crack your exams with high score", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "They had good suggestions.", "seeker_question2": "Faster reply times.", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "struggling with my demons", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "4"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Good evening, how are you tonight?", "speaker": "sys", "strategy": "Others"}, {"text": "i'm struggling with my depression, I can't seem to get a handle on it", "speaker": "usr"}, {"text": "I'm really sorry to hear that. What kinds of things have you been doing so far to manage your downswing?", "speaker": "sys", "strategy": "Question"}, {"text": "I just keep reliving that moment in my head", "speaker": "usr"}, {"text": "Lots of obsessive, intrusive thoughts?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yes, they just keep popping up can't stop it", "speaker": "usr"}, {"text": "When I get stuck in that loop, I try to change up my entire physical situation -- take a shower or a soak, change up my music if I'm listening to it. Kind of force my brain to take in a change.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I tried, I tried to keep myself busy, but boom my depressions hits me like a brick wall.", "speaker": "usr"}, {"text": "Have you ever explored medication? I was diagnosed with bipolar disorder almost two years ago, and medication has made an enormous difference for me.", "speaker": "sys", "strategy": "Question"}, {"text": "no my doctor prescribed me meds but it's not working. I will try meditation see it works. any more ideas?", "speaker": "usr"}, {"text": "You should definitely see if the doctor can adjust your meds, I have ended up on a completely different type of medication than the one I tried first. But I understand. I think you should try getting out of the house and enjoying fresh air and physical activity. It won't cure your depression but it may help your headspace and your point of view.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "hate taking meds. just keep reliving that moment. can't get it out of my head. it's killing", "speaker": "usr"}, {"text": "Have you written it down? Like physically written it down? Sometimes when I have the obsessive thoughts, I'll do that and being able to see it \"in real life\" satisfies my brain.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "But if you're reliving a traumatic moment, it may be beneficial to seek out a licensed therapist who can help you process and move past the moment.", "speaker": "sys", "strategy": "Information"}, {"text": "I will take your advice and right down my thoughts , maybe it will help the pain", "speaker": "usr"}, {"text": "I have, I've been seeing a therapist. his not much help I think but it's someone I can talk too", "speaker": "usr"}, {"text": "I hope it helps you out, you don't deserve to feel constant pain.", "speaker": "sys", "strategy": "Others"}, {"text": "thank you I hope so too", "speaker": "usr"}, {"text": "You seem motivated to get better, so I am confident you will be successful. You deserve to feel wonderful.", "speaker": "sys", "strategy": "Others"}, {"text": "thanks for the confidence. I hope so to", "speaker": "usr"}, {"text": "you've been very helpful", "speaker": "usr"}, {"text": "I'm glad to hear that! Thank you!", "speaker": "sys", "strategy": "Others"}, {"text": "no problem , hope you a better day than me", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "No", "supporter_question2": "Want to see seeker's case details"}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "I found out my boyfriend went to see his ex and I don't know if I should break up with him or not.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi! How are you this evening?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm very sad.", "speaker": "usr"}, {"text": "I found out my boyfriend went to see his ex", "speaker": "usr"}, {"text": "I'm sorry to hear you are sad. What's going on? Maybe I can encourage you?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Ouch! So he wants to see his ex? Basically he is breaking up with you?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "How long did you date him?", "speaker": "sys", "strategy": "Question"}, {"text": "No, i hacked his facebook. He told me he was going to hang out with friends. but i found out he lied", "speaker": "usr"}, {"text": "we have been together for 3 years", "speaker": "usr"}, {"text": "he doesn't know that i know", "speaker": "usr"}, {"text": "I'm so sorry to hear this. You must be full of all kinds of emotions now. What are your plans?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i don't know yet tbh.", "speaker": "usr"}, {"text": "i have never been cheated on before.", "speaker": "usr"}, {"text": "we also live together so it's complicated", "speaker": "usr"}, {"text": "I can understand your frustration. It happened to me before. And I've had girlfriends. They never change. They will apologize because they got caught, but they never really change.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "But, how do I know for sure if he did cheat?", "speaker": "usr"}, {"text": "It's going to be very painful for a while because you have been invested 3 years in this relationship. Do you have friends to talk to that can encourage and support you?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "The messages were about meeting up for a photoshoot at the brooklyn bridge.", "speaker": "usr"}, {"text": "is that cheating because he lied", "speaker": "usr"}, {"text": "I find if they flirt, they already have cheated. Loyalty is something inside a person, or not. Very few will look inside themselves and see why they do this and want to change. If you were married, you would need counseling.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Do you meet up with your exes?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i'm still friends with many of my exes, but he knows that and we all hang out together", "speaker": "usr"}, {"text": "thats why it's weird that he lied", "speaker": "usr"}, {"text": "He lied because he didn't want you to know the truth. Which is betrayal.", "speaker": "sys", "strategy": "Others"}, {"text": "also, when he gets home, how do i tell him how i found out.", "speaker": "usr"}, {"text": "i mean, i literally got into his facebook without asking", "speaker": "usr"}, {"text": "i just had this intuition that he was being suspicious", "speaker": "usr"}, {"text": "It's a hot mess, is it not? Why did you feel you wanted to spy on him? Did you already mistrust him?", "speaker": "sys", "strategy": "Others"}, {"text": "well, it was weird that he got so dressed up to go hang out with friends", "speaker": "usr"}, {"text": "it makes sense now that i know he went for a photoshoot", "speaker": "usr"}, {"text": "Ok, so this is a HUGE red flag to you. You can ignore it, or not. Women KNOW when a man is cheating, so you had that inside of you. And you went with your hunch and now you have found he is dishonest.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Was the photoshoot to have pictures of him?", "speaker": "sys", "strategy": "Question"}, {"text": "yeah, she's a photographer", "speaker": "usr"}, {"text": "she took all his headshots when he first moved to America, actually", "speaker": "usr"}, {"text": "when they were together", "speaker": "usr"}, {"text": "I suppose it could be Christmas pictures of him for you? Or not. I personally feel honesty is the best policy, no matter what. I would come clean. I would tell him I sensed trouble and looked for it and found it.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i worry that i am jumping to conclusions.", "speaker": "usr"}, {"text": "You could be, but then you wouldn't have a feeling of mistrust, you would just be sensing a surprise.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "he may say: you are friends with ur exes, why can't i be friends with mine?", "speaker": "usr"}, {"text": "he never said which friends he was going to see", "speaker": "usr"}, {"text": "he also didnt offer to take me with him, though", "speaker": "usr"}, {"text": "i always invite him when i hang out with my exes", "speaker": "usr"}, {"text": "He could say that. And if he is lying, do you think he will begin to be honest? You will have to judge for yourself. If he is lying, he will continue to lie. And you will feel it inside of yourself. Is this the first time you felt this way? Or has this happened before?", "speaker": "sys", "strategy": "Question"}, {"text": "never before.", "speaker": "usr"}, {"text": "i guess ur right", "speaker": "usr"}, {"text": "I'm an older woman, almost 60. I've been married 20 years but I had a lot of boyfriends and I can tell you one thing, If they start to look elsewhere, run for the hills, they will continue to excuse their behavior, apologize, say they will change, and it just gets worse. I drove myself insane with worry, suspicion. I wanted someone to treasure me, not cheat and lie. Cheaters don't change their spots.", "speaker": "sys", "strategy": "Self-disclosure"}], "seeker_question1": "no", "seeker_question2": "maybe a thumbs up or thumbs down instead of rating the messages", "supporter_question1": "I am not sure we resolved anything. She was in a crisis moment.", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "Coronavirus restrictions are getting me down and I've suffered from low motivation and can't seem to get positive about anything any more.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there", "speaker": "usr"}, {"text": "Hello. How's it going?", "speaker": "sys", "strategy": "Question"}, {"text": "I've not been doing great to be honest. I'm finding it hard to stay positive with all these constant lockdowns and restrictions", "speaker": "usr"}, {"text": "I can agree. There are so many places going back to where we were several months ago. Which state do you live in?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm actually from the UK. I live in the North of the country near Manchester and things are bad here right now.", "speaker": "usr"}, {"text": "I agree it's bad! Where I live in the US our numbers are going back up and the kids are being home schooled again. I just keep thinking this is temporary!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes I suppose it does help to think it possible not for the long term but my friends seem to be dealing with it better than I am and I'm not quite sure why it's put me in such a sad emotional state. I should just get on with it but have very low motivation", "speaker": "usr"}, {"text": "I have to say it's hard to find motivation and I was in that spot at the beginning. With news of vaccines being introduced here shortly, that's what's keeping me afloat. Are you able to hang out with friends?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "no not really because I'm not supposed to mix with people outside of my household. I could potentially try and meet them virtually online or on a video call is this something you've had much experience with?", "speaker": "usr"}, {"text": "Oh very much so! Zoom and Facetime are my best friends right now. lol I think that's one of the reasons why I snapped out of my depression is because I started doing that more since we couldn't go out and do anything.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Ok that's interesting so you have also suffered with depression in the past? exactly how did you get out of it yourself?", "speaker": "usr"}, {"text": "I downloaded Zoom around the end of May. The first two months were the worst. I had never heard of Zoom until a friend said we should have a virtual party so he organized it and there were 11 on the call. It was so much fun despite the fact.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Maybe organizing a \"zoom party\" would start to lift your spirits.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "that's a really good suggestion. I could also catch up with friends that haven't seen for a while. I think this would definitely work to boost my mood. The only problem is being depressed isn't something that I'm familiar with. what if it goes a little bit deeper than this?", "speaker": "usr"}, {"text": "Depression sucks I have to say! Just don't let it win. Since you say it's something you have never dealt with, you can fight it by staying upbeat and do something fun.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Sure, or something conversations like this help perhaps a support group would be a good idea also?", "speaker": "usr"}, {"text": "Start off by not being hard on yourself for feeling the way you do. Music, tv and books does it for me - and zoom", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Most definitely. Do you have Meetup over there?", "speaker": "sys", "strategy": "Question"}, {"text": "I've never heard of this, what is it?", "speaker": "usr"}, {"text": "It's an app on mobile devices where you can (when there's no pandemic) meet up with folks who share common interests as yourself. Nowadays instead of meeting in person, they are doing virtual meetups. I do it with a book club.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I think something to take my mind off the current situation would be really good. I like the idea of a virtual book club. is it free?", "speaker": "usr"}, {"text": "Totally free!", "speaker": "sys", "strategy": "Information"}, {"text": "I like the sound of that, thanks for your help", "speaker": "usr"}, {"text": "You are so welcome. Just don't let that depression get the best of you. You're stronger than it is.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thank you for the vote of confidence.", "speaker": "usr"}, {"text": "Very welcome!", "speaker": "sys", "strategy": "Reflection of feelings"}], "seeker_question1": "No", "seeker_question2": "Nothing", "supporter_question1": "I enjoyed helping the person", "supporter_question2": "Nothing"}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "job crisis", "situation": "it has been difficult to get another job after i was furloughed", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "hello", "speaker": "usr"}, {"text": "How are you friend?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i am in depression friend, don't really know what else to do", "speaker": "usr"}, {"text": "What' s your problem friend?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i was furloughed and getting another good job is like mission impossible", "speaker": "usr"}, {"text": "don't worry", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Try to do your job enthusiastically..", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "the is no job anywhere", "speaker": "usr"}, {"text": "i have to go to the food shelter last month", "speaker": "usr"}, {"text": "that how bad things are going", "speaker": "usr"}, {"text": "Do you know of nay business you own?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "didnt get you", "speaker": "usr"}, {"text": "ok", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i have been going all around looking for a part time job but nothing yet", "speaker": "usr"}, {"text": "don't worry, keep trying..", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Definitely get a good job, keep trying..", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes i am still trying every angle", "speaker": "usr"}, {"text": "thanks, i will keep trying", "speaker": "usr"}, {"text": "very good", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "All the best", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thanks", "speaker": "usr"}, {"text": "good luck to you too", "speaker": "usr"}, {"text": "nice talking to you", "speaker": "usr"}, {"text": "Thanks a lot friend...", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "me too..", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "and please is there any other way i can get job easily", "speaker": "usr"}, {"text": "i have tried all my best", "speaker": "usr"}, {"text": "Do you search on social web sites", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "no not yet", "speaker": "usr"}, {"text": "give it a try and you will definitely get a good job", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "ok, i will", "speaker": "usr"}, {"text": "thanks for that", "speaker": "usr"}, {"text": "ok good luck", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "same here", "speaker": "usr"}, {"text": "thanks", "speaker": "usr"}, {"text": "Hmm ok, anything else?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "nothing at all", "speaker": "usr"}, {"text": "you have been more than helpful", "speaker": "usr"}, {"text": "thank you,", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "ok bye, god bless you..", "speaker": "sys", "strategy": "Affirmation and Reassurance"}], "seeker_question1": "everything is perfect", "seeker_question2": "nothing", "supporter_question1": "No", "supporter_question2": "Nothing"}

{"experience_type": "Current Experience", "emotion_type": "fear", "problem_type": "ongoing depression", "situation": "Hope I will not die? My doctor told me not to smoke again, I tried to stop for the past five years that I have been coughing seriously but all the effort was aborted.", "survey_score": {"seeker": {"initial_emotion_intensity": "5"}, "supporter": {}}, "dialog": [{"text": "Hello, how are you today?", "speaker": "sys", "strategy": "Question"}, {"text": "I am good and you", "speaker": "usr"}, {"text": "coughing time to time has been my fucking fear", "speaker": "usr"}, {"text": "If anyone will talk now, telling me to come off smoking", "speaker": "usr"}, {"text": "and I don't want to die now", "speaker": "usr"}, {"text": "Oh, so sorry to hear that!", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "okay", "speaker": "usr"}, {"text": "Is it your first time when you have a cough?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I am trying to stop that smoking little by little but, it is not easy, what i have been doing for the pass 30 years", "speaker": "usr"}, {"text": "no, it has been occurring for the past 5 years", "speaker": "usr"}, {"text": "I heard of some magic candies.", "speaker": "sys", "strategy": "Information"}, {"text": "ok, cure coughing ?", "speaker": "usr"}, {"text": "To get rid of smoking habit....", "speaker": "sys", "strategy": "Information"}, {"text": "how effective can that work for thirty years of smoking", "speaker": "usr"}, {"text": "When you like to smoke, just eat one candy.", "speaker": "sys", "strategy": "Information"}, {"text": "I started smoking since my first year in college, take as many parks per day as possible as i can get it", "speaker": "usr"}, {"text": "Well, I stopped eating my nails after 50 years because of fear of getting sick....", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "which store is selling it and where can I get it, although I am not sure it will work, because i have tried some other means that could' nt work", "speaker": "usr"}, {"text": "mmmh, I am also scared of death", "speaker": "usr"}, {"text": "like serious", "speaker": "usr"}, {"text": "Well, do you have something in your life now that can keep you away from smoking?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "No harm from candies :) It is worth of trying.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "yes, staying with my laptop always. but immediately i leave come on, I will smoke not less than one park", "speaker": "usr"}, {"text": "I can feel how anxious you are.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "where do so i can get the magic candle, may be i can give it a try", "speaker": "usr"}, {"text": "where can i get it?", "speaker": "usr"}, {"text": "Just look for quit smoking candies online", "speaker": "sys", "strategy": "Information"}, {"text": "ok", "speaker": "usr"}, {"text": "thanks", "speaker": "usr"}, {"text": "i will do that bye", "speaker": "usr"}, {"text": "Bye", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "nothing", "seeker_question2": "", "supporter_question1": "I like it.", "supporter_question2": "I needed more time to become a Supporter. It's a great mission."}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "ongoing depression", "situation": "I had some recent car trouble and the problem has gotten worse. It has caused the mechanic bill to get bigger and bigger and I don't know how I am going to pay for it.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, how are you feeling right now?", "speaker": "sys", "strategy": "Question"}, {"text": "I am feeling a high level of anxiety.", "speaker": "usr"}, {"text": "I am really sorry to hear that - I've been there too. Can you tell me more?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "My car had some issues recently and the mechanic bill is adding up and getting bigger and bigger. I am not sure how I am going to pay for it all.", "speaker": "usr"}, {"text": "That sucks. Has the pandemic been making your financial situation worse?", "speaker": "sys", "strategy": "Question"}, {"text": "Yes. My wife lost her job due to it and it has put a larger burden on us financially.", "speaker": "usr"}, {"text": "There is government help available for people who are financially suffering I believe - have you looked into this?", "speaker": "sys", "strategy": "Information"}, {"text": "Yes, unfortunately I make too much money to qualify with my job. It still is a huge burden not having the income we depend on from my wife.", "speaker": "usr"}, {"text": "I am really sorry. Is she able to get any other sort of work, even if it's less well paid?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "We're trying. She has a few interviews set up next week.", "speaker": "usr"}, {"text": "Do you have any friends or family who might be able to help?", "speaker": "sys", "strategy": "Question"}, {"text": "No. We just moved to a new city in the past year so we don't know many people.", "speaker": "usr"}, {"text": "That is a dilemma. What sort of field did your wife work in?", "speaker": "sys", "strategy": "Question"}, {"text": "administrative work.", "speaker": "usr"}, {"text": "Has she considered temping? I did that when I was between permanent jobs and it was quite good.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "No we haven't yet. That's actually a pretty good idea.", "speaker": "usr"}, {"text": "It's not as well paid but you can choose your own hours. There's also online gig work out there too", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Anything would help at this point. We also have a three year old to care for.", "speaker": "usr"}, {"text": "Have you considered going to a food bank? They can be very useful", "speaker": "sys", "strategy": "Information"}, {"text": "We feel bad going to food banks. I make enough money to pay the bills and I know there are others out there in more need. It's just when the unexpected happens it makes things really tight and difficult. We have used up all our savings during the pandemic and I rely on my car to get to and from work.", "speaker": "usr"}, {"text": "You should not feel bad. Have you not donated to food banks yourself when times were better? I used a food bank in a crisis time and now I give back whenever I go shopping", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Thanks for the reminder. We have donated to several places in the past. I appreciate the kind words.", "speaker": "usr"}, {"text": "Everyone needs help sometimes :) And you can pass it forward when things are better for you. On that note I suppose I had better go but I was glad to speak with you!", "speaker": "sys", "strategy": "Others"}, {"text": "Likewise! Thanks again, I really appreciate your time. :]", "speaker": "usr"}, {"text": "goodbye and good luck :)", "speaker": "sys", "strategy": "Others"}, {"text": "Can you press quit and take the survey? It has to be done by your first :)", "speaker": "sys", "strategy": "Question"}], "seeker_question1": "I liked the conversation being supportive.", "seeker_question2": "No.", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Previous Experience", "emotion_type": "sadness", "problem_type": "breakup with partner", "situation": "My partner broke up with me a few days ago", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi hoe are you doing today? What brings you here?", "speaker": "sys", "strategy": "Question"}, {"text": "I am pretty sad", "speaker": "usr"}, {"text": "What has got you feelin g so down today? I am here to listen and support you today!", "speaker": "sys", "strategy": "Question"}, {"text": "My partner broke up with me a few days ago after having been together for about ten years", "speaker": "usr"}, {"text": "What I am hearing is that you seem to have hit an extremem low due to your loss of someone very important to you recently, is this correct?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes that is correct", "speaker": "usr"}, {"text": "It looks to me like you are pretty dedicated to getting through this hard timeand being successful at such as you have taken a big step reaching out for support tonight to help pull you through this safely.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am not feeling very positive tonight but I think you are right. I think I reached out for help to assist me in making it through this difficult time safely. I have a problem with self abuse.", "speaker": "usr"}, {"text": "Would you feel comfortable giving me a little more detail as far as you problem with self abuse? what does this look like for you?", "speaker": "sys", "strategy": "Question"}, {"text": "I am a cutter", "speaker": "usr"}, {"text": "This is very troubling for me to hear! I used to be a cutter as well so I can relate to this 100%", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I usually start cutting on myself when I get too depressed if I do not use drugs and alcohol.", "speaker": "usr"}, {"text": "As a safety precaution, I would like to give you the phone number for the local crisis center in your area so that if you ever feel like hurting yourself you can reach out to them for immidiate help in case of this emergency. would that be something that you were open to?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I could always use any help I can get. Please send the number", "speaker": "usr"}, {"text": "What state and county do you live in?", "speaker": "sys", "strategy": "Question"}, {"text": "I live in colorado springs colorado which is elpaso county", "speaker": "usr"}, {"text": "Give me one moment while I search for this number for you. I will be right back with you.", "speaker": "sys", "strategy": "Others"}, {"text": "Sure, and thank you!", "speaker": "usr"}, {"text": "Anytime! That is what I am here for, to help others in need in any way that I can. The number for the local crisis center is 719-465-8365. I would like to share a second number with you as well. Aspen point is a mental health treatment center that accepts people for non residentail treatment such as counseling . The number is 719-786-3856. They also take medicaid if that happens to be your insurance provider. I have heard lots of great things about aspen point. I hope you give them a call to help you safely through these hard times you are having.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I really appreciate the numbers you have sent. I want to thank you for your time and your kindness. You have been a great help tonight!", "speaker": "usr"}], "seeker_question1": "Supporter went above and beyound to help me.", "seeker_question2": "no", "supporter_question1": "I liked the entire task", "supporter_question2": "not really"}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "my boyfriend keeps leaving and staying gone, leaving m here with our 1 year old daughter, who is taking it pretty bad, he will sometimes stay gone for 3 days and then comes home and act like everything is okay, says he is sorry and that he wont do it again, stays home for a few days and then does the same thing again, like it doesn't even bother hi that our kid is loosing seep, not eating like she should, and crying for him all hours of the night!", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "3", "relevance": "2", "final_emotion_intensity": "2"}, "supporter": {}}, "dialog": [{"text": "How are you?", "speaker": "sys", "strategy": "Others"}, {"text": "im okay i guess how about you?", "speaker": "usr"}, {"text": "I'm doing well, thank you for asking. It sounds like you might not be doing okay. Anything you want to talk about?", "speaker": "sys", "strategy": "Question"}, {"text": "no I haven't been doing okay I've actually been extremally stressed, but at this very moment im okay i guess, even though he isnt home, after awhile you kind of get used to the late night worrying and anxiety and depression", "speaker": "usr"}, {"text": "That sounds like a lot for a person to be dealing with. Is this your husband/boyfriend?", "speaker": "sys", "strategy": "Question"}, {"text": "he is my boyfriend but we have been together for 6 years, and since his car wreck and him being diagnosed with tbi he hasnt been him self lately! and it seems like he has been getting worse!", "speaker": "usr"}, {"text": "That's a long time. He's lucky to have you to support him. You said you worry when he's not at home. Is this because of the injury and not acting like himself?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Supporting someone with a brain injury can be stressful. Are you taking are of yourself as well? You can't be of help to your boyfriend if you are not doing well yourself.", "speaker": "sys", "strategy": "Information"}, {"text": "well yes but no, he got in a car accident on 9/6/2018 and i fall pregnant exactly a year later my due date was 9/4/2019 but i had her 8/22/19 and", "speaker": "usr"}, {"text": "i was going to say alot more but it wouldnt let me so i copied it but it wont let me paste it so im not even going to try to type all of that up agin lol", "speaker": "usr"}, {"text": "but long story shot he cheated on me a half a year after i had my daughter and now the girl is pregnant wanting me to take in her child bc its either her life or the babys and me being the person i am i ant let the baby go into foster care or my baby not being able to see her sibling", "speaker": "usr"}, {"text": "If I understand this correctly your boyfriend cheated on you after you had a child together. Now, the other woman is pregnant with your boyfriends baby? Did I get that right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "yep its a very frustrating and difficut situation", "speaker": "usr"}, {"text": "I can understand that would make you feel anxious and depressed.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Do you have someone to help you cope with this situation? Friends, Family, etc?", "speaker": "sys", "strategy": "Question"}, {"text": "what would u do or how would u feel if u was in this situation? i ended up getting back with him bc i didnt want my child without a father like i was", "speaker": "usr"}, {"text": "I totally understand where you are coming from.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Things get much more complicated when children are involved.", "speaker": "sys", "strategy": "Information"}, {"text": "nope i keep to myself! and alot of friends and family dont even know shes pregnant with his kid yet, but yes at the time i had help", "speaker": "usr"}, {"text": "yes it does get alot more complicated exp when my kid is involed and then i have to thing about him not being himself bc of his tbo", "speaker": "usr"}, {"text": "Well, it sounds like you still have a lot going on. Sometimes even when you want to take more on emotionally and mentally you need to take a step back and re-evaluate the situation.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Maybe finding someone to talk to about everything that is currently going on in your life would be helpful.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Youre only human, right?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "yea i know,but thats hard when u dont know how to deal with the situation and when u meet someone that u just can stay mad at", "speaker": "usr"}, {"text": "Agreed. But maybe that's what has to happen to help you get through this.", "speaker": "sys", "strategy": "Information"}, {"text": "I think it might be a good starting point for you.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i know, im trying to work on that! i forgive to easily", "speaker": "usr"}, {"text": "That's okay. Forgiveness helps us out as well. It helps us to move forward with our lives.", "speaker": "sys", "strategy": "Information"}, {"text": "yea sometimes i guess", "speaker": "usr"}, {"text": "It's never easy.", "speaker": "sys", "strategy": "Information"}, {"text": "it really isnt! its actuallt really hard, its like you hate them but you also love them at the same time", "speaker": "usr"}, {"text": "Exactly!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I hope our chat has helped you out a bit. Maybe even given you some things to reflect on. You always have the power to change the dynamic of the situation. Remember that.", "speaker": "sys", "strategy": "Information"}, {"text": "hopefully soon somethings will change for the better, i just hope i figure out what i should do and to make a better me and a better life for everyone", "speaker": "usr"}, {"text": "You will. It will just take some reflection on your part.", "speaker": "sys", "strategy": "Information"}, {"text": "yes for sure! it felt great being able to talk to someone about this", "speaker": "usr"}, {"text": "Fantastic! I'm really glad to hear that!", "speaker": "sys", "strategy": "Others"}, {"text": "Well, I wish you the very best. Enjoy the rest of your night!", "speaker": "sys", "strategy": "Others"}, {"text": "same goes to you also have a good night", "speaker": "usr"}, {"text": "Thank you! : )", "speaker": "sys", "strategy": "Others"}, {"text": "your welcome, and thank you also", "speaker": "usr"}], "seeker_question1": "i like it alot, got to let out some of my thoughts", "seeker_question2": "no i thing everything is great", "supporter_question1": "Nothing comes to mind.", "supporter_question2": "Nothing comes to mind."}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "job crisis", "situation": "I just got layed off.", "survey_score": {"seeker": {"initial_emotion_intensity": "4"}, "supporter": {}}, "dialog": [{"text": "Hi. How are you doing today?", "speaker": "sys", "strategy": "Question"}, {"text": "I can't believe it I just got layed off.", "speaker": "usr"}, {"text": "I'm sorry to hear that. It is a tough time right now for people working. Do you want to talk about it more?", "speaker": "sys", "strategy": "Question"}, {"text": "I know. It's going to be nearly impossible to find something good now.", "speaker": "usr"}, {"text": "I understand that it is frustrating and scary to lose a job. But depending on what field you work in, there are actually quite a few places hiring right now because of the holidays.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "My boyfriend was laid off from his job and was able to get interviews with a handful of places in his area. Granted, they are not dream jobs, but at least it is a paycheck.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I live in a small town. The mill is pretty much all we have that pays good.", "speaker": "usr"}, {"text": "Do you have access to any areas outside your town that are in driving distance or a bus can reach?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I have my car. No bus's go through here.", "speaker": "usr"}, {"text": "Well if you have a car, maybe you would be able to find something a little outside your area that would pay more. Try taking a look on indeed.com or even craigslist for open positions. You may be surprised by what you find and a change in career can sometimes be a positive thing", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I just got out of the Air Force. I really need a steady paycheck right now.", "speaker": "usr"}, {"text": "The only way you are going to be able to get a job is by looking what is out there. If you can work retail, it is a great time for that because of the holidays. Even if it is a temp position, at least it is something.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "And the holidays are just about here. This is going to suck.", "speaker": "usr"}, {"text": "It is a difficult time in general for a lot of people. I think most people are going to be understanding this year when it comes to gift giving. I wouldn't worry too much about that and instead focus on what you are able to do about the situation.", "speaker": "sys", "strategy": "Information"}, {"text": "This is the first time in 3 years i will be home for Christmas I was hoping to make for not being here.", "speaker": "usr"}, {"text": "Perhaps think of you just being home as the gift. Having time to spend with your family and friends is likely to mean more than something you can buy.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "My luck we won't be able to leave the house.", "speaker": "usr"}, {"text": "Then make it a great experience in the house. Make decorations and do holiday things. There is a lot people can do this time of year without going outside that is fun and meaningful. Try to be optimistic even in tough times. Sometimes it is all we can do to get by.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I was thinking about learning how to make my own beer. Two birds one stone.", "speaker": "usr"}, {"text": "Yeah! That is a great idea. I know people that started doing that and ended up opening their own local brewery. You never know what could happen when you try new things!", "speaker": "sys", "strategy": "Information"}, {"text": "That is true.", "speaker": "usr"}, {"text": "I hope I have been a little helpful for you today. It is tough right now but we can get through it.", "speaker": "sys", "strategy": "Others"}, {"text": "Thank you and have a great weekend.", "speaker": "usr"}, {"text": "You as well.", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "No, it was pretty smooth", "seeker_question2": "no", "supporter_question1": "No", "supporter_question2": "The layout of the text so that words don't cut off in the middle to go to the next line."}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "breakup with partner", "situation": "constant fighting", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "hello", "speaker": "usr"}, {"text": "Hello. How are you today?", "speaker": "sys", "strategy": "Others"}, {"text": "not very good.", "speaker": "usr"}, {"text": "oh no. that isn't good. can you tell me what happened?", "speaker": "sys", "strategy": "Question"}, {"text": "my husband and i have been fighting alot recently over his infidelity", "speaker": "usr"}, {"text": "its really taken a toll on me. we have tried several counselors but nothing seems to be working", "speaker": "usr"}, {"text": "I am sorry to hear that. I can understand how frustrating that can be. I have had my fair share of boyfriends cheat on me.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "weve been married for 14 years. I feel broken by this. we have 2 kids and my daughter, the eldest knows", "speaker": "usr"}, {"text": "I am sure that you have been trying to do everything that you can do to help the situation. It sounds like you choosing counseling was a good start. It shows how much you care.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes but my husband doesnt want to fi things. hes happy with having 2 women", "speaker": "usr"}, {"text": "ive had to buy a recorder and put it in his car. The things i heard were horrible.", "speaker": "usr"}, {"text": "he found out though.", "speaker": "usr"}, {"text": "It is rough for our children to see adult stuff like this. They might not be able to understand. I would suggest trying to set down and talk to them about it, when you are ready.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I dont want my youngest to know. He loves his father and i dont want to destroy that", "speaker": "usr"}, {"text": "How do you feel about your husband not wanting to fix things? Is that something that you are considering?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i feel horrible. Im actually trying to fix things while he texts her every day", "speaker": "usr"}, {"text": "i dont know whats gonna happen", "speaker": "usr"}, {"text": "That is a very thoughtful thing for you to put your son first. He is lucky to have such a great mother, that obviously loves him.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i do very much", "speaker": "usr"}, {"text": "Have you tried to talk to your husband about your feelings and how you might not be willing to accept this?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "i do but every time i do he thinks that its that i dont trust him and that i hate him", "speaker": "usr"}, {"text": "and i dont hate him or his lover. I just want things to go back they used to be.", "speaker": "usr"}, {"text": "what should i do?", "speaker": "usr"}, {"text": "Have you thought about if you can trust him after that?", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "im not sure if i can, but i dont want to live in constant paranoia of him", "speaker": "usr"}, {"text": "im just so lost", "speaker": "usr"}, {"text": "I can understand where you are coming from. I have been in that situation myself and it is not an easy place to be. For me, it took some time to accept that I deserved better than someone who didn't just want me. Is that how you feel?", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "kind of", "speaker": "usr"}, {"text": "Understandably so. I believe that this is just temporary and you will be amazed at how strong you are.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "you think so?", "speaker": "usr"}, {"text": "If you are leaning toward not accepting not being enough for him, then I would suggest an exit plan. Call a family member, or friend, to see if you can stay there awhile. Have a cooling off period from your husband and reassess the situation", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "ok. ill consider that", "speaker": "usr"}, {"text": "thank you so much", "speaker": "usr"}, {"text": "this has been going on for half a year", "speaker": "usr"}, {"text": "I absolutely do. We normally find out that we are actually much stronger than we give ourselves credit for.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thank you", "speaker": "usr"}, {"text": "That is wonderful news! See you are starting to make a plan for a better life for you and your children. You so got this!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "thank you so much. stay safe", "speaker": "usr"}, {"text": "bye bye", "speaker": "usr"}, {"text": "youre welcome. I am here if you need me", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "i have a feeling that everything will be okay.", "speaker": "usr"}, {"text": "That is great! Did you have a chance to think of anything else that might help you through this?", "speaker": "sys", "strategy": "Question"}, {"text": "yes. Thanks to you i can broaden my search", "speaker": "usr"}, {"text": "thank you. good bye", "speaker": "usr"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "It was difficult to try to make sure I was addressing all of her concerns as fast as she was typing them at time.", "supporter_question2": "No, I think everything was great!"}

{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "My industry shut down due to Covid-19 and I am currently seeking work but very financially behind and stresed about it.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello", "speaker": "usr"}, {"text": "Are you there?", "speaker": "usr"}, {"text": "goodness i am so sorry! my browser did not make a noise.", "speaker": "sys", "strategy": "Others"}, {"text": "how are you doing? sorry i kept you waiting!", "speaker": "sys", "strategy": "Question"}, {"text": "That is okay! I'm glad you're here", "speaker": "usr"}, {"text": "Awww, thanks. How are things going in your world today?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm doing alright I suppose, just trying to do a few mturk tasks to feel like I'm accomplishing something. Waiting to hear back from unemployment and not hearing back from any job applications makes it hard to ever really relax", "speaker": "usr"}, {"text": "Ah, i hear you. The lack of response makes it really easy for me to make up stories in my head and fear the worst.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I've never done any computer based jobs before, I did live audio and carpentry before this, so I just feel like I don't qualify for anything, but I'm immune compromised so until this is over i don't know what other work I can safely do besides for something from my computer....", "speaker": "usr"}, {"text": "I just feel so terribly stuck", "speaker": "usr"}, {"text": "I'm sorry. I know the feeling of not knowing where I fit in. Its a whole world shift, too.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I haven't received any financial assistance from the government yet, I've been living off of loans from friends and what little of my art I've been able to sell. It's stressful. I just want my life back.", "speaker": "usr"}, {"text": "I felt like I was on a really good career path at the first of the year, and now I just don't even know what o do", "speaker": "usr"}, {"text": "That scattered feeling....trying to put the pieces back together....I've walked the same road this year. Would you be willing to mourn for what you had before? To let it go?", "speaker": "sys", "strategy": "Question"}, {"text": "I don't want to. If there is a vaccine in the first quarter of 2021 then the company I worked for before this will be able to go back to business, and I've been assured my old job back.", "speaker": "usr"}, {"text": "I'm just in limbo right now, figuring out how to survive until then and keep from going crazy", "speaker": "usr"}, {"text": "you have determination! There is fire within! Tell me, what brings you joy?", "speaker": "sys", "strategy": "Question"}, {"text": "Music (that's why I was in the music industry before this haha) and art. I paint and do woodburning. I also love my cats, they spark a lot of joy.", "speaker": "usr"}, {"text": "Thank you for chatting with me, and helping me earn the maximum bonus for this task! I hope you have a wonderful rest of your day! Good luck in your own endeavors.", "speaker": "usr"}, {"text": "but of course! it was a pleasure to connect. keep chasing joy daily!", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "oh, I think you need a couple more inputs on your end to finish", "speaker": "usr"}, {"text": "oh good, well i got inputs to put!", "speaker": "sys", "strategy": "Others"}, {"text": "Perhaps you could tell me what brings you joy?", "speaker": "usr"}, {"text": "YES! for one, this mturk task is AMAZING to me. Connection has been a huge boon for me this year. I thrive on helping others realize their strengths.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I'm glad you're enjoying it, I like this task too.", "speaker": "usr"}, {"text": "between that and creation, i love to express myself. art, mov ement, building something.....its all just me expressing myself, getting my head into the world", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That is beautiful! Keep it up!", "speaker": "usr"}, {"text": "whenever i can :)", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "", "seeker_question2": "", "supporter_question1": "", "supporter_question2": ""}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "Alcohol Abuse", "situation": "My family have lost confidence in me due to my alcoholism. I want to stop but don't know how. I have tried before but some things I go through make me go back. What can I do?", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hello how are you today?", "speaker": "sys", "strategy": "Others"}, {"text": "Am feeling down and blue.", "speaker": "usr"}, {"text": "I understand that you are feeling down and blue and that isn't good. What is making you feel down and blue do you think?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Recently no one in my family is talking to me. I think they are mad I went back to taking alcohol. I was depressed because I lost my job.", "speaker": "usr"}, {"text": "I've struggled with alcohol before too and understand how tough it is to not drink especially during a tough time like after losing a job. Don't beat yourself up, it's only natural and you have the power to get through this trying time.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I feel calm to know someone else knows what am feeling.", "speaker": "usr"}, {"text": "How long ago did you lose your job?", "speaker": "sys", "strategy": "Question"}, {"text": "How can I stop going back to alcohol when am depressed?", "speaker": "usr"}, {"text": "Its been a few weeks since I lost my job but I never told anyone In my family.", "speaker": "usr"}, {"text": "My advice is to try to talk to your family and explain to them that you lost your job and are feeling down. While they may not accept it at first it is a good start to try to give them some context for why you are drinking.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Alcohol is a way of self medicating; some people find it helpful to talk to a doctor to get an actual prescription for a medication to help. I personally stopped drinking once my doctor found the correct medication for me. That allowed me to be happy without drinking.", "speaker": "sys", "strategy": "Information"}, {"text": "I am not sure who to talk to first. Mom or Dad? Am worried my mom will make a big issue out of it.", "speaker": "usr"}, {"text": "Talk to who you feel most comfortable with. Start off easy. Hopefully they can help you then talk to the other parent. I am sure your parents have once had a period in life where they were down and blue and can relate to what you are going through.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I feel reassured now will definitely find time to face dad and let him know what am going through. Thank you was nice talking to someone who can understand me easily.", "speaker": "usr"}, {"text": "Bye", "speaker": "usr"}, {"text": "You are welcome. Best of luck!", "speaker": "sys", "strategy": "Others"}, {"text": "I believe you have to end the conversation as I am not able to. I am here to keep on talking too if you would like.", "speaker": "sys", "strategy": "Others"}, {"text": "One more question, did you stop drinking alcohol completely or did you go about your consuption?", "speaker": "usr"}, {"text": "I have done both; I have gone periods of 6-12 months having nothing to drink and then when I could control it I would allow myself to have drinks on special occasions. I tried not to drink during the week and only once on the weekend at most.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "That sounds like a good plan. I hope I will also come up something that can work for me. Also, will try seeking help from my doctor.", "speaker": "usr"}, {"text": "Thank you once more. Bye", "speaker": "usr"}, {"text": "You are welcome. Have a nice day!", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "The content was helpful", "seeker_question2": "I feel like you are doing a good job as it is.", "supporter_question1": "No this is a good task, makes you feel like you are helping someone.", "supporter_question2": "No it works well."}

{"experience_type": "Current Experience", "emotion_type": "depression", "problem_type": "ongoing depression", "situation": "i had to withdraw from a semester of college. covid has led to isolation and i was unmotivated. i am regretful.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "3", "relevance": "4", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi", "speaker": "sys", "strategy": "Question"}, {"text": "How're you doing?", "speaker": "sys", "strategy": "Question"}, {"text": "I'm ok", "speaker": "usr"}, {"text": "how are you", "speaker": "usr"}, {"text": "I'm doing well, thanks. Why are you only doing okay, and not great?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "I'm going through some things at the moment", "speaker": "usr"}, {"text": "Many people are at this time. Is there anything in particular that is bothering you?", "speaker": "sys", "strategy": "Question"}, {"text": "I've been feeling a lot of self doubt lately.", "speaker": "usr"}, {"text": "Me too, winter can be rough.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Do the people around you value your work?", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Tell me about it/", "speaker": "usr"}, {"text": "I'd say so, yes.", "speaker": "usr"}, {"text": "Sometimes I get seasonal depression during winter, I'd say it's relatively common.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "If they value your work, then you must be objectively doing okay. Maybe you shouldn't be so hard on yourself.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Yep, SAD is not fun. For me it's year-round though", "speaker": "usr"}, {"text": "Maybe. I push myself a lot to the point where it is detrimental at times.", "speaker": "usr"}, {"text": "Have you tried exercise? Research shows it can help with depression. Depression can be caused by atrophy of certain brain regions... Getting the blood flowing can help.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Exercise probably will help self-esteem too.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Unfortunately the cycle feeds itself. Depressed, can't get out of bed, not exercising, more depressed, etc.", "speaker": "usr"}, {"text": "Good advice and I am trying to get back into it. Thanks", "speaker": "usr"}, {"text": "Yes, putting on your shows is often the hardest part.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "you said it.", "speaker": "usr"}, {"text": "shoes*", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "With proper health, things grow better in time, like a plant.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "we're only human, lol.", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I like that saying, thanks. although the irony of saying we're only human while comparing to a plant is kinda funny.", "speaker": "usr"}, {"text": "goodbye. thanks for the chat.", "speaker": "usr"}, {"text": "I used to garden and was surprised how specific the nutrient needs and care are for each type of plant needs in its specific way. I think humans are kind of like that.", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "yes indeed", "speaker": "usr"}, {"text": "Good bye, thanks for talking to me.", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "i am a biology student who happens to love plants.", "speaker": "usr"}, {"text": "cs student but I like plants too", "speaker": "sys", "strategy": "Self-disclosure"}], "seeker_question1": "The length of time can feel a little forced, but it was nice.", "seeker_question2": "Not that I noticed.", "supporter_question1": "No", "supporter_question2": "No"}

{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "ongoing depression", "situation": "I inherited some money, because both of my parents died last year. I moved to a new state, bought a house I love... but I just feel empty, and alone.", "survey_score": {"seeker": {"initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi there, how are you feeling today?", "speaker": "sys", "strategy": "Question"}, {"text": "Hi. I don't know... sort of down. Sort of empty... How about you?", "speaker": "usr"}, {"text": "I am feeling a bit the same. Is there something specific that you'd like to talk about?", "speaker": "sys", "strategy": "Question"}, {"text": "Well, I moved to a new state - feeling pretty alone.", "speaker": "usr"}, {"text": "Do you not know anyone else there?", "speaker": "sys", "strategy": "Question"}, {"text": "No, not really. I inherited some money, because both of my parents died last year. So I bought a house I love, in a tiny town...", "speaker": "usr"}, {"text": "Do you think it would benefit you to join some groups or societies where you would meet new people?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "If you feel a little out of your depth, that is perfectly normal at this stage!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, probably. But of course it's a weird time for that, with COVID...", "speaker": "usr"}, {"text": "Yes of course. So you feel that you cannot meet new people due to the pandemic?", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Well, I didn't really do that much before COVID. But everything's changed in my life. I thought I could make a new start.", "speaker": "usr"}, {"text": "I understand that this is a bad time to be making a new start but please believe me, I think that things will get better", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I feel like I know what the right things to do are, but nothing sounds fun. I feel like I'm just trying to force myself to do the things I should want to do.", "speaker": "usr"}, {"text": "It sounds to me like you might be suffering from depression. A lot of the population have this problem! Do you think that this might be the case?", "speaker": "sys", "strategy": "Information"}, {"text": "It's not that I thought money would buy me happiness, but it is strange that now that I could do almost anything, I really can't think of anything I want to do.", "speaker": "usr"}, {"text": "That definitely sounds like depression to me. Can I suggest that you talk to your doctor?", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I definitely have depression. I can try taking meds again, I should probalby try counseling... I did start going to a doctor, at least", "speaker": "usr"}, {"text": "So you have insight into your condition at least ... that is a very positive thing!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I know it makes sense to try that, since it does help some people. But I just feel like, I know what they're going to say. I already know what I should do. I just don't do it.", "speaker": "usr"}, {"text": "What is it that you feel that you should be doing? Please do not put too much pressure on yourself!", "speaker": "sys", "strategy": "Question"}, {"text": "It's like I'm just so lazy... I don't do anything. I could honestly just stay in bed and read and sleep all day and night.", "speaker": "usr"}, {"text": "I understand how that feels. I often feel the same way myself, especially now (and at this time of year). Please do not feel bad about it.", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I'm not suicidal at all, but I would be totally fine with a big meteor taking us all out tomorrow. I feel like I gave it a shot, I'm sort of ready to be done. I find myself feeling jealous of very old people...", "speaker": "usr"}, {"text": "I have sometimes felt this way too. Do you have a pet? I have two cats and they do help to cheer me up when I feel especially bad", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "If I could have traded places with one of my parents, I would have in a heartbeat. They loved life, and they were good at it.", "speaker": "usr"}, {"text": "So you feel that you are bad at life? Please do not!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I do need to go now but I hope that you can find some comfort in the future. I wish you all the best.", "speaker": "sys", "strategy": "Others"}, {"text": "Yes! I'm not even joking - I think cats are the best thing there is in life. The day after I bought my house was the first genuinely happy day I'd felt in a decade or more - and the next day my cat died unexpectedly. Ugh...", "speaker": "usr"}, {"text": "Okay. Thanks for chatting. Hug your cats for me.", "speaker": "usr"}, {"text": "I am so sorry to hear that. I lost one of my cats earlier this year", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "I will and thank you for talking too", "speaker": "sys", "strategy": "Others"}, {"text": "Yeah. It was rough, after losing both parents last year. Ughh...", "speaker": "usr"}, {"text": "Take care. Bye.", "speaker": "usr"}, {"text": "(I really did lose a cat earlier this year btw :( )", "speaker": "sys", "strategy": "Others"}, {"text": "I didn't doubt that for a moment. I'm really so sorry. I understand...", "speaker": "usr"}, {"text": "Thank you for talking and all the best", "speaker": "sys", "strategy": "Others"}, {"text": "To you as well. Dream of kittens!", "speaker": "usr"}, {"text": "I always do :) You kind of have to press quit and take a survey to exit", "speaker": "sys", "strategy": "Others"}], "seeker_question1": "This one went very smoothly.", "seeker_question2": "It seems odd to me that the support person doesn't get to see what we wrote is our problem...", "supporter_question1": "", "supporter_question2": ""}